Information technology consultant jobs in Cambridge, MA - 1,137 jobs

Title: Senior Manufacturing Technical Operations Specialist Employment Type: Contract (12 months + possible extension or conversion) Status: Accepting Candidates (Multiple Openings) About the Role: We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment. Key Responsibilities: Triage manufacturing issues in real time on the manufacturing floor Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities Apply structured root cause analysis tools to identify issues and drive resolution Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs) Support strong quality documentation practices in a GMP-regulated environment Qualifications: 6+ years of progressive experience in pharmaceutical development or manufacturing 4+ years of hands-on analytical investigations and Quality Control experience Strong background in analytical investigations and quality documentation Experience supporting QC / analytical operations in GMP manufacturing Exposure to facility or calibration investigations is a plus (not required) Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically Compensation (MA Pay Transparency): Estimated hourly range: $50-$58/hr (W-2) Final rate within this range will be based on experience, skill set, shift alignment, and interview results

Who we are Klein Marine Systems is the world's leading side scan sonar manufacturer, and we are immensely proud of where we are and how we got here. We are currently undergoing a remarkable period of transformation, making now an incredibly exciting time to join our team. We are searching for dynamic, technically skilled individuals who are passionate about their work to join us in Newburyport, MA. In return, you will have the opportunity to be part of the world's leading side scan sonar enterprise: contributing to significant advancements in our technologies and operations. Unleash your potential with a rewarding career If you possess a visionary mindset, a knack for solving complex challenges, and a burning desire to make a genuine impact on the world, explore our job opportunities. Seize the opportunity to unleash your courage and contribute to a more connected, smarter, and brighter future. We are seeking a highly motivated Materials Planning & Systems Specialist to support and improve the company's Material Requirements Planning (MRP), production floor scheduling, and product data management processes. This role will also coordinate the implementation of a new Product Lifecycle Management (PLM) system, ensuring accurate data flow between Engineering, Supply Chain, and Manufacturing systems. The ideal candidate is detail-oriented, highly organized, and experienced with manufacturing planning systems. This role will help bridge operations and engineering to ensure materials, schedules, and data are aligned for efficient production. The Materials Planning & Systems Specialist position will be located in our Newburyport, MA location and will report to our Director of Operations. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Key Responsibilities: Material Planning & MRP Execution Execute and monitor MRP runs in Microsoft Business Central, ensuring accurate material availability and production planning. Analyze MRP outputs to identify shortages, expedite needs, and recommend planning parameter adjustments. Maintain accurate BOMs, routings, and item data to ensure effective material planning. Work cross-functionally with Procurement, Engineering, and Production to resolve material and scheduling conflicts. Track and report on key metrics such as material shortages, schedule adherence, and inventory accuracy. Production Planning Assist in developing and maintaining production schedules that align materials and capacity. Support manufacturing leads in load balancing and prioritizing work orders. Improve data accuracy for work order reporting and WIP tracking. Help identify and address bottlenecks or inefficiencies in the scheduling process. PLM Implementation & Systems Integration Serve as the primary coordinator for the new PLM system implementation, replacing Omnify. Work with Engineering and IT to define workflows for change management, revision control, and document release. Support data migration of part records, BOMs, and associated documents. Ensure synchronization between PLM and Microsoft Business Central to maintain consistency across systems. Train and support users on new PLM tools and processes after deployment. Continuous Improvement Identify and implement process improvements for MRP accuracy, data integrity, and planning efficiency. Support initiatives to improve communication between Engineering and Operations through better system integration. Document and maintain standard operating procedures related to planning and change control. Qualifications and Essential Skills: Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, or related field (or equivalent experience). 3+ years of experience in materials planning, MRP execution, or production control in a manufacturing environment. Hands-on experience with ERP systems (Microsoft Business Central preferred). Familiarity with PLM tools (Omnify or similar) and basic understanding of change management processes. Strong analytical skills and attention to detail. Excellent communication and organizational abilities; comfortable working across departments. Preferred Qualifications Experience in electro-mechanical product manufacturing. Experience participating in or supporting a system implementation project (PLM, ERP, or MES). Familiarity with ISO 9001 or AS9100 environments. Lean or Six Sigma certification a plus. Klein Marine Systems offers a generous compensation package; benefits begin on date of hire. Comprehensive Health, Dental and Vision Plans Elective deductions for Flexible Spending Accounts Company Paid Life Insurance, Short and Long-Term Disability Supplemental Life Insurance Supplemental Critical Illness and Accident coverage 401(k) Retirement Savings Plan with employer contribution; Roth IRA option Employee referral program 14 Paid Holidays Flexible work arrangements Generous Flex Paid Time Off account Are you ready to join our exceptional team? We are constantly seeking top talent in the fields of Engineering, Sales, Manufacturing Operations, Finance and Accounting, Technology, R&D, Marketing, and Field Operations. At Klein, we take pride in creating a supportive, fair, and inclusive working environment that empowers you to thrive and advance in your career. Rest assured that all qualified applicants will be considered for employment without any discrimination based on race, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factors prohibited by law.

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr

Title: Technical Systems Analyst Duration: 12+ month contract with possibility of extensions This analyst will act as Tier 2 IT support responsible for supporting both homegrown and COTS/SAAS applications. They are responsible for handling incidents and requests that have been and help support administrative functions. This candidate is expected to have advanced technical knowledge and experience in providing superior customer support, including creative problem solving and hands-on troubleshooting. The Analyst will provide support through various communications channels including phone, chat and email. This candidate should have the ability to analyze existing systems and make proactive recommendations for improvements or alternative solutions. The candidate will use ITSM tools to review change management requests and help assess the scope of outages. Position Responsibilities (including but not limited to): Application Support Provide resolution for escalated service tickets in a timely manner. Provide high quality customer service. Further escalate tickets as needed. Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc. Document end user interactions, including details of inquiries, complaints, comments, and actions taken during the troubleshooting process. Maintain ticket queue to meet SLA's and provide quick resolution to the end user community, including updating them when appropriate. Help maintain documentation for owned applications and ensure others meet documentation standards Change and Major Incident Management Escalate to other teams, leadership and vendors where appropriate Use ITSM to evaluate ticket trends and review appropriateness of environment changes Help document outcomes of and facilitate meetings Development, Application Monitoring and Process Improvement Evaluate existing apps/software and/or user needs to analyze, design, recommend and implement system changes. Respond to alerts where systems become unavailable or experience service degradation. Help administer and improve application performance monitoring solutions Analyze incident data to identify trends and opportunities for process improvements. Assume additional duties and responsibilities as required to assist with the completion of special and/or ongoing projects. Required Qualifications 3-5 years (or more) of relevant experience supporting or developing applications Advanced knowledge troubleshooting applications, network and other technical problems Able to interact with end users and other teams professionally Excellent verbal, interpersonal and written communication and documentation skills Driven by a desire to provide strong customer service Has a teamwork mentality with the ability to both collaborate and work independently High level of professionalism and focus on quality Attention to detail with the ability to contact switch and reprioritize tasks as needed Ability to provide 24 hour/7 days a week on-call support when scheduled Desired Qualifications Familiarity with application monitoring and alerts Familiarity with the Power platform - Power Apps, Power Automate, and PowerBI Familiarity with ITSM - e.g. ServiceNow Proficiency and knowledge of supporting technology within an IT operation. Understanding of software development lifecycles (SDLC). Familiarity with GitHub for source control management. Strong aptitude to learn and adapt to new technologies. A desire to drive process improvement

Hybrid; based in Providence, RI. The HRIS Analyst serves as the HRIS operational expert, providing consultative and analytical services to optimize the utilization of HR systems with a focus on core HR practices. The analyst collaborates with leaders and other stakeholders to define and enhance internal processes, while partnering with the IS team to implement system solutions. The HRIS Analyst will play a key role during our ongoing implementation and long-term support of the system. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Serves as cross functional project support and general subject matter expert (SME) for system enhancements and process improvement initiatives. Works closely with other SMEs, HRIS team members and stakeholders from across the organization to develop proposals and project plans. Provides production support, including researching, troubleshooting, and resolving HRIS problems and performing scheduled activities. Escalates complex issues to Sr. HRIS Analyst or the HRIS Manager as needed. Identifies opportunities to improve the user experience utilizing workflows and configurations. Performs a thorough analysis of proposed changes, its impact on other workstreams, and communicates them to the team, following through until closure. Maintains the integrity of system data by monitoring, adhering to, and enhancing data governance and business processes. Works closely with the Human Resources Solution Center (HRSC) and other stakeholders to identify process efficiencies and auditing needs. In collaboration with the HRIS team, provides input about security roles based on business needs, performs testing, and maintains related documentation. Collaborates cross-functionally to collect, understand, and translate business needs for system implementation. Submits corresponding change requests as needed. Configures and/or tests system to confirm business requirements, prepares testing plan and test scenarios, and assists with training efforts for end users. Creates and maintains documentation of system configuration as needed. Maintains working knowledge of interfaces and assists in determining interface specifications. Supports HR reporting needs, including gathering requirements, submitting report requests, writing reports, and monitoring report development progress. 128406947Participates in the planning, coordination and execution of regular system release updates including the creation and/or updating of test scripts. Performs mass data uploads as needed to meet customer needs and requirements. Maintains Case Management / Knowledgebase tool including adding/removing users, categories/subcategories and document management database. Performs other duties as assigned. MINIMUM QUALIFICATIONS: Bachelor's degree required. A minimum of two years of HRIS or related experience required (experience above the minimum required may substitute for educational requirements on a one-to-one basis). Experience with Workday HCM or similar SaaS platform implementation preferred. Demonstrated analytical and problem-solving skills. Must be proficient in Microsoft Excel, SharePoint and MS Teams.

A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually. #J-18808-Ljbffr

Key Responsibilities Support business operations and development initiatives for the analysis, design & implementation of manufacturing IT solutions (MES, LIMS, SCADA, IoT, Data Historian) Functionally oriented Identify technical issues and communicate effectively across teams Required Experience: 6+ years in Business Analysis roles Manufacturing background req MES experience is a plus Must be a US Citizen or US Permanent Resident Bachelor's degree in Computer Science, Information Technology, or a related field required

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. The Senior Manager, IT Audit will lead the IT SOX program and manage all aspects of IT General Controls (ITGC) and IT Application Controls (ITAC) testing. This is a hands‑on leadership role requiring strong technical expertise, project management skills, and the ability to work independently in a fast‑paced, global environment. The role also includes conducting IT audits, supporting enterprise risk management (ERM), and collaborating with internal and external stakeholders. Key Responsibilities Lead and manage the IT SOX program, including planning, risk assessment, testing execution, and reporting. Conduct IT audits, including fieldwork, report writing, and presenting findings to senior management. Collaborate with finance, audit, and IT departments to ensure SOX compliance, especially where controls have IT dependencies. Participate in IT SOX efforts with external auditors; align testing approaches and expectations. Identify, assess, and test ITGCs and ITACs for systems such as Oracle EBS, UKG, and SRM. Monitor outsourced ITGC/SOX testing and report status to senior leadership. Provide guidance to control owners on control performance, documentation, and updates. Ensure timely updates to narratives, SOPs, and control documentation following changes. Maintain the Risk Control Matrix (RCM) and deficiency tracker; monitor remediation progress. Serve as liaison between external auditors and the IT organization. Assist in developing a comprehensive ERM framework to identify, measure, and monitor key risks. Stay current on regulatory requirements, IT frameworks (e.g., COBIT, NIST, ISO), and emerging technologies. Participate in special projects as assigned by management. Required Qualifications 10-12 years of experience assessing and testing IT controls for complex ERP systems. Prior experience in a Big Four firm or internal audit function focused on IT SOX/compliance. Master's degree in Management Information Systems, Finance, Accounting, or Business Administration. Strong technical understanding of IT systems, financial applications, user access controls, and change management. Expertise in Oracle ITGC and ITAC controls (e.g., revenue, general ledger, AR/AP). Professional certifications required: CISA, CISSP, CIA, or equivalent. Strong verbal and written communication skills. Proven project management skills with the ability to multitask and adapt to changing priorities. Preferred Qualifications Strong IT background or working knowledge of Oracle databases, Windows, UNIX, or Linux. Effective communication and interpersonal skills with the ability to influence across levels. Ability to prioritize tasks in real‑time and manage multiple deliverables. High integrity, dependability, and a strong sense of urgency and results orientation. Experience in the manufacturing industry is preferred. Salary and Other Compensation The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. $129,300 - $198,300 USD The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short‑term disability insurance, long‑term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre‑paid legal insurance, back‑up child and eldercare days, product discounts, referral bonus program, and more. This posting will close within 90 days from the original posting date. Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products-we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this Candidate Privacy Notice. For candidates based in China, please refer to this Candidate Privacy Notice. For candidates based in Vietnam, please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com #J-18808-Ljbffr

Job Title: Systems Administrator II Hours: 40 (8am-5pm) This position is responsible for overseeing a variety of IT Service Management and Administration duties such as installing and maintaining windows-based systems and software, onboarding/offboarding procedures, troubleshooting and overseeing helpdesk operations, optimizing user workflow, asset management acquisition, upgrade and maintenance, and assisting with several projects to include cyber hardening, server/network rack upgrade, and surveillance and access control systems. Duties & Responsibilities Assist with procurement and inventory/asset management of new and existing network hardware and software Coordinate and assist with ITSM strategies, vendor management, and network design and development Troubleshoot hardware, software and network-related issues and provide tier 2 and 3 support as needed Maintain and mange users, permissions, policies, and groups in Active Directory Assist in the installation, configuration, and maintenance of network equipment including routers, switches, firewalls, access points and wireless bridges. Assist in the installation, configuration, patching and maintenance of Windows operating systems, workstations, peripherals and other related hardware and software Configure, manage, deploy, and troubleshoot iOS and Android mobile devices with a Mobile Device Manager Assist in the development and enforcement of IT documentation, policies and procedures Deploy new or maintain the operability, performance, and security of network servers such as domain controllers, file/print servers, and SQL servers. Manage and maintain cloud-based services such as Office 365 Monitor, assess, respond to and update tickets via Zendesk ticketing system Providing IT related support in person, over the phone, or via remote access to employees Commute to job site locations and branch offices across the RI area when support is required Ensure proper operation of end-user hardware and software so that end users can accomplish business tasks. installation, configuration, maintenance, and troubleshooting, of all networks, servers, and cloud infrastructure components. Assists various departments when end-user encounter hardware/software problems require advanced knowledge (level 2 support). Creating and manage technical documentation. Support client onboarding/offboarding of end user accounts. Required Skills & Qualifications Bachelor's Degree In Computer Science, Network Engineering, Cyber Security (or closely related field) or 3-5 years of equivalent, on-hand experience Knowledge and experience In MS Active Directory Domain Services, Azure AD, MS SQL and VMware environments. Advanced knowledge in desktop support and troubleshooting experience Ability to stay organized and resilient in a high paced environment Ability to manage and support small to medium scale projects with limited supervision Experience In Mobile Device Management and troubleshooting with IOS and Android devices Experience In managing and deploying new Access Control & Surveillance systems Ability to lift up to 30 lbs Preferred Skills & Qualifications Certification In any Core CompTIA courses (ITF+, A+, Network+, Security+) or equivalent Familiarity with the construction industry

A leading cybersecurity firm in the United States is looking for a Lead Procurement Business Partner to manage R&D and Cloud Infrastructure. This strategic role involves sourcing technologies and negotiating agreements, aimed at driving commercial value and improving efficiencies. The ideal candidate will have over 8 years of experience, especially in SaaS and cloud services, with excellent negotiation and stakeholder management skills. The position supports a hybrid work environment and emphasizes a culture of inclusivity and continuous improvement. #J-18808-Ljbffr

KLR Executive Search Group is proud to partner with Moss Home Solutions, one of the fastest-growing real estate investment platforms in the Northeast. Moss Home Solutions is making a critical hire for 2026 and is seeking a Director of Technology & Systems to own and scale its systems infrastructure with Salesforce at the center. This is a builder's role-not a vendor management seat. The Director of Technology & Systems will be the single-threaded owner of the company's systems environment and will report directly to senior leadership. This role carries full ownership for how systems power sales, operations, marketing, reporting, and leadership decision-making. Key Responsibilities Include: Architect and own the end-to-end systems ecosystem with Salesforce as the core platform. Design and implement workflows supporting sales, operations, marketing, reporting, and finance. Serve as the internal Salesforce product owner, personally building automations, flows, integrations, dashboards, and reporting. Expand Salesforce beyond a traditional CRM into a true operating system for the business. Identify and implement high-impact automation and AI-driven solutions. Own execution from system design through rollout, training, adoption, and optimization. Begin as a hands-on individual contributor and build an internal systems and technology team over time. Manage vendors and consultants without outsourcing system ownership or strategic thinking. Qualifications: 7+ years of experience in systems, technology, or CRM leadership roles. Deep, hands-on Salesforce experience (certifications optional; capability mandatory). Proven ability to build scalable systems in fast-growing, founder-led environments. Builder mentality with urgency, ownership, and bias toward execution. Comfortable operating in ambiguity and creating structure where little exists. Compensation & Benefits: Base salary range of $165,000-$180,000. Bonus opportunity of up to 20%, tied to execution, adoption, and business impact. Comprehensive benefits package. In-person role based in Seekonk, MA, with some flexibility.

A premier talent firm seeks a Technical Solutions & Support Specialist to provide expert support for customer systems in New York. In this role, you will work directly with clients to ensure fast and effective solutions while collaborating closely with the internal engineering teams. The ideal candidate will have a relevant degree, excellent communication skills, and a strong technical background. Salary ranges from $80,000 to $120,000 USD, accompanied by comprehensive benefits including full medical coverage, flexible work environment, and opportunities for relocation. #J-18808-Ljbffr

Title: Network Support Technician Fully Onsite Job Pharma laboratory support* Install and config company and specialized instrument software. Knowledge of CFR Part 11 and GxP validation preferred. Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines

Job Title: Engineering Technician - Electro-Optical Manufacturing & R&D Support Department: Engineering / Research & Development Reports To: Engineering Manager or R&D Lead The Engineering Technician supports both manufacturing and research & development activities within an electro-optical product environment. This role bridges hands-on production support and prototype development, assisting engineers in the design, testing, integration, and improvement of electro-optical systems. The ideal candidate is detail-oriented, technically skilled, and comfortable working in a fast-paced environment involving precision optics, electronics, and mechanical assemblies. Key Responsibilities Manufacturing & Engineering Support Support production of electro-optical assemblies and subassemblies, including optical, electronic, and mechanical components Assist in process development, documentation, and continuous improvement initiatives Troubleshoot manufacturing issues and collaborate with engineering to implement corrective actions Perform assembly, alignment, calibration, and testing of electro-optical systems Maintain engineering builds, fixtures, and test setups Research & Development Support Assist engineers with prototype builds, experimental setups, and feasibility testing Support optical and electronic testing, data collection, and analysis Modify existing designs or components under engineering direction Document test procedures, results, and design changes Participate in design reviews and contribute practical manufacturing feedback Testing & Documentation Execute functional, environmental, and performance testing per engineering specifications Operate and maintain test equipment such as optical benches, oscilloscopes, power meters, and interferometers Create and update work instructions, test procedures, and engineering documentation Ensure compliance with quality standards and configuration control requirements General Duties Maintain cleanroom or controlled lab environments as required Follow ESD, safety, and quality procedures Support cross-functional teams including Quality, Manufacturing, and Supply Chain Required Qualifications Associate degree in Engineering Technology, Electronics, Optics, or related technical field (or equivalent experience) 3+ years of experience as an Engineering Technician in an electro-optical, photonics, electronics, or related manufacturing environment Hands-on experience with electro-optical assemblies and test equipment Ability to read and interpret engineering drawings, schematics, and technical documentation Strong mechanical aptitude and troubleshooting skills Preferred Qualifications Experience supporting R&D or new product development programs Familiarity with optical alignment, laser systems, imaging sensors, or photonic components Experience with prototype builds and low-volume manufacturing Knowledge of GD&T, SPC, and basic data analysis Experience working in regulated environments (ISO, AS9100, FDA, etc.) Skills & Competencies Strong attention to detail and documentation discipline Ability to work independently and collaboratively in a team environment Effective communication with engineers and manufacturing personnel Comfortable working with tight tolerances and precision components Adaptable to changing priorities and experimental work Work Environment Combination of manufacturing floor, laboratory, and cleanroom environments May require handling delicate optical components and working with lasers or high-voltage equipment Occasional overtime or schedule flexibility may be required to support development milestones

The IT Security Analyst I is responsible for supporting the Bank's IT Security preventative and reactive measures including but not limited to Technology governance, risk, and compliance. IT governance-related duties include ensuring security controls are in place, effective, and that risks are recorded and actively being managed. Other tasks include configuration management, asset management, patch management, software/hardware lifecycle, threat intelligence, user activity monitoring, and reporting thereof. This role is expected to be fully aware of the Bank's security goals as established by its stated policies, procedures and guidelines and to actively work towards upholding those goals. Other duties include collaboration with senior IT Security personnel to optimize security tools and processes. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. This is a Hybrid work schedule, 3 days in the office and 2 days remote in Massachusetts. Responsibilities IT Governance * Maintain the Bank's IT security program control framework to ensure compliance with industry standards (NIST, CIS, FFIEC) and MSB's IT security control requirements. * Develop systems and processes for identifying, managing, and reporting risks. * Provide governance, risk, and compliance data insights to drive improvement across the IT system. * Compile metrics/reporting for the weekly IT Governance report. Facilitate weekly presentation to stakeholders. * Design and implement security controls for our infrastructure and critical systems. * Assigns responsibility for IT Governance related issues and tracks them to resolution. * Continually working to improve the Banks overall security posture. * Track and understand emerging security practices and threats. Leverage this knowledge to improve security configurations across the enterprise and hunt for potential or active t threats. * Manage daily volume of offline computers. Triage and resolve issues so computers can join network and be managed. * Reconcile asset type risk scores regularly and report metrics and issues to IT Division. IT Security Control Programs * Configuration Hardening: * Conduct hardening assessments of hardware and software to identify noncompliance of standards and define remediation requirements. * Regular maintenance of configuration hardening benchmarks. * Vulnerability Management: * Monitoring, delegation, and investigation of vulnerabilities in a severity-prioritized process. * Development, deployment, and automation of scripts for remediation of vulnerabilities. * Patch Management: * Systematic testing, deployment, and reporting of system patches. * Threat Intelligence: * Monitor, triage, and report on Threat Intelligence alerts accordingly. * Software/Hardware Management: * Reconciliation of end-of-life/end-of-support hardware and software. * Authorization of software based on weight of business need and risk. * Regular upkeep of software versions within Bank infrastructure. System & Application Administration * Workstation ownership - building, securing, and ongoing management of assigned workstation assets. * Identifying and mitigating vulnerabilities on assigned assets and applications. * Application ownership - configuring, implementing, securing, and ongoing management of the Bank's security applications. Security Operations * Recommend additional security solutions or enhancements to existing security solutions to improve overall security. * Participate in investigations into problematic activity. * Consults with third party vendors/suppliers as required. Requirements Education Bachelor's Degree in computer science, information systems or equivalent work experience is required Work Experience 2+ years experience supporting security components and applying security best practices across an enterprise application/network infrastructure is required Additional Requirements Experience with managing and securing Microsoft Windows or Linux is preferred. Working knowledge of IT security controls and how to determine their effectiveness. Knowledge, Skills, and Abilities Understanding of common security technologies and functions (Endpoint AV, Patch Management, Encryption, Vulnerability Scanning, etc.) Working knowledge of common operating systems (Windows, Linux, etc.) and basic endpoint security principles Passion and enthusiasm for Cyber Security Demonstrates excellent communication, facilitation, efficient decision making and problem solving skills Licenses and Certifications Certified Information Systems Security Professional (CISSP) or equivalent security related certification Preferred Expected Pay Range From: $62,682 To: $111,280 The pay range is the salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. EEO Statement Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities

This role focuses on the hardware lifecycle refresh, ensuring that our medical staff have the most up-to-date and reliable technology to provide exceptional patient care. you will be responsible for deploying hardware, troubleshooting issues, and providing top-notch customer service . Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations. *Key Responsibilities:* * Deploy hardware and ensure devices are properly connected to the network. * Troubleshoot Level I issues in real-time. * Understand intake processes related to IT Service Management (ITSM). * Collaborate effectively with team members while also being able to work independently. * Interact with medical staff, providing exceptional customer service and support. Desired Skills and Qualifications: * Experience with hardware deployment and network connectivity. * Strong troubleshooting skills, particularly with Level I issues. * Familiarity with IT Service Management (ITSM) processes. * Excellent communication and interpersonal skills. * Ability to work both independently and as part of a team. * Coachable, adaptable, and a self-starter. *Skills* * Desktop Troubleshooting * Hardware support * Customer service * Windows 10/11 Support * Technical support *Job Type & Location* This is a Contract position based out of Providence, RI. *Pay and Benefits*The pay range for this position is $20.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Providence,RI. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Previous working experience with Pharma Laboratory is required. Install n config company and specialized instrument software. Knowledge of CFR Part 11 and GxP validation preferred. Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines

City Boston State/Province Massachusetts Country United States Department PROFESSIONAL SERVICES Date Thursday, October 30, 2025 Working time Full-time Ref# 20036612 Job Level Specialist Job Type Experienced Job Field PROFESSIONAL SERVICES Seniority Level Mid-Senior Level Currency USD - United States - US Annual Base Salary Minimum 91,800 Annual Base Salary Maximum 183,600

JOB DESCRIPTION Job Title: IT Operations Technician Division: Administration and Finance Department: Information Technology Reports to: IT Operations Manager Employment Status: 40 hours per week JOB SUMMARY: The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices. This position is 100% based on-campus in Newton, MA PRINCIPAL DUTIES AND RESPONSIBILITIES: The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time. Answer phone/email/ticketing requests for support and log all support requests in the ticketing system Computer setup for new hires, moves, and changes (file migration, user preferences, etc.) Deploy and maintain network printers Provide "fixes" and modifications of installed software Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement Troubleshooting and maintain classroom and multimedia technologies and AV equipment Provide AV setup and support for events and meetings Maintain public and lab computing spaces Collaborate on the creation and testing of computer/OS images for faculty and staff computers Utilize Intune to display software packages and updates Create and maintain knowledge base articles Responsible for asset management and physical & digital security of desktop and mobile technology Maintain Physical Security of computers Provide guidance and support to IT student workers Diagnose & replace computer components Other duties as assigned MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB: Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience. Technology skills: * Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops * Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting * Experience installing and troubleshooting software and hardware * Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless) * Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment * Experience with troubleshooting Extron AV systems * Experience with wired/wireless microphone systems, audio amplification and PA systems * Experience using TeamDynamix or similar ITSM tool * Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS * Experience with Intune * Familiarity with Microsoft Office applications Other Skills/Requirements of the Job: * 2+ years related experience * Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems * Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader * Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations * Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance * Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner * Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix) * Demonstrated ability to deliver professional customer service * Ability to work occasionally adjusted work hours during peak academic periods and special events CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB: * Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB: * (Pick the one from each category that best suits this position): Physical Effort: ___Average physical effort with some handling of light weights such as supplies or materials on an infrequent basis. (10 - 15 lbs.) ___ Occasionally an above average amount of physical effort including consistent standing, lifting and carrying light to moderately heavy materials or equipment. __x_ High level of physical effort such as pushing, pulling, bending, lifting and carrying heavy objects. (Over 50 lbs.) Visual: ___ Average visual effort with infrequent exposure to visually demanding work. __x_ Above average visual effort with frequent exposure to visually demanding work involving detailed work. ___ High level of visual effort with continuous exposure to highly detailed work requiring substantial concentration. What is the extent of exposure to unpleasant work conditions required in carrying out job duties? Check Only One from each category. __x_ Work performed in an environment with correctable conditions such as lighting and room temperature. ___ Work performed in an environment requiring occasional exposure to weather extremes, fumes , odors and/or noise. ___ Work performed in an environment requiring constant exposure to weather extremes, fumes, odors and/or loud noise Hazards: __x_ Normally, no exposure to job hazards; probability of injury is remote. ___ Occasional exposure to job hazards, resulting in some injury, lost time, or threatening to one's personal health. ___ Frequent exposure to job hazards, resulting in injury, lost time, total disability or death.