Information technology consultant jobs in Champaign, IL

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. **You will need to be available to take calls M-F between the hours of 9:00am - 6:00pm** Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR dSSIe1oWFM

Technical/Functional Skills : The Architecture Team needs an additional resource to lead/represent architecture efforts. Skills/tasks needed include: Think horizontal, not just vertical Translate business process to technical design deliverables Start “high level” design - identify impacted services, applications, processes, etc. Determine the partitioning of business solutions into applications/services and defines applications/services interactions Document and maintain a standardized set of application architecture artifacts Build trust and strong relationships with business partners Transform business needs into current and future states of application architecture deliverables. Work closely with Business Architects and business partners to understand the business needs, vision, and strategy. Work with project teams/working teams to identify areas where there may be integration, continuity, impacts, reuse, and dependencies between efforts. Collaborate with other Application Leads to evaluate optimum reuse, consistency, and business integration opportunities Understand likely impacts of Technical Architecture sectors, such as Security, Application Development, Service Management, and Data, while building application architecture deliverables Communicate with various audiences on architecture design deliverables Align design deliverables with proven internal and external patterns and frameworks where possible Knowledge on Hadoop is preferable. Systems Analyst could be good candidate as wel Additional Information Job Status: Permanent Share the Profiles to ***************************** Contact: ************ Keep the subject line with Job Title and Location

Alabama A&M University seeks a highly motivated, creative, dynamic, and collaborative individual to fill the position of Systems and Security Administrator reporting directly to the Chief Information Security Officer. This position is responsible for the installation, configuration, maintenance, and security of all IT systems and networks within an organization. This role involves monitoring and managing both hardware and software systems to ensure maximum uptime, optimal performance, and protection from internal and external security threats. The administrator also designs, implements, and enforces security protocols and policies to safeguard sensitive information and ensure compliance with industry regulations.Duties and Responsibilities: * Defines and updates security groups and security classes. * Creates user accounts and assign users to groups in Banner and associated systems. * Tests security group membership. * Analyzes and audits security policies and procedures. * Ensures delivery of high-quality service to end-users. Troubleshoots bugs to identify and fix root causes. * Performs a periodical review of the security log table for security breaches. * Configure and manage firewalls, intrusion detection/prevention systems (IDS/IPS), VPNs, and other security tools to safeguard the network. * Assist with endpoint device security (laptops, desktops, mobile devices) are protected with antivirus, endpoint detection and response (EDR) software, and encryption. * Regularly monitor network traffic, logs, and system activity for unusual behavior or signs of security breaches. * Manage access of sign-on (SSO), and other access control mechanisms to ensure only authorized users access sensitive data. * Perform routine vulnerability assessments and patch management to address security weaknesses across systems and applications. * Develop and implement incident response plans for managing security breaches or cyberattacks, including root cause analysis and remediation. * Ensure compliance with industry regulations (e.g., GDPR, HIPAA, PCI-DSS, CMMC) by maintaining secure configurations and performing regular audits. * Provide regular reports on system performance, security status, and incidents to management. * Assist with IT policy review and development. * Proficient in operating systems (Linux, Windows Server, mac OS, FreeBSD, Debian). * Strong knowledge of networking protocols (TCP/IP, DNS, HTTP/S, DHCP, etc.). * Familiarity with security tools such as firewalls, antivirus software, IDS/IPS, SIEM systems. * Scripting skills in PowerShell, Bash, or Python for automation * Typically, full-time, but may require weekends, after-hours work during emergencies, system upgrades, or maintenance windows. * Other duties assigned. Minimum Qualifications: * Bachelor's Degree in Computer Science, equivalent work experience or IT related field and or equivalent work experience or related certificates. * 3-5 years of experience in system administration and IT security. * Experience with both on-premises and cloud-based infrastructure (e.g., AWS, Azure). Preferred Certifications: * CompTIA Security+ (or similar security certification). * Certified Information Systems Security Professional (CISSP) or Certified Ethical Hacker (CEH) is a plus. * Microsoft Certified: Windows Server or similar systems certifications. * Cisco Certified Network Associate (CCNA) or other networking certifications are desirable. Knowledge, Skills, and Abilities: * Ability to work under pressure on multiple projects with minimal supervision and within multiple time constraints. * Strong interpersonal and communication skill, both oral and written; proven experience in conflict resolution and collaborative problem solving. * Ability to work in a fast-paced environment with multiple competing priorities. * Ability to establish and maintain collaborative and harmonious working relationships with a variety of students, faculty, staff, and stakeholders. * Commitment to a working environment that values a diverse academic experience, inclusive of students, faculty, and staff of various cultural, socioeconomic, and educational backgrounds. * Ability to work with, articulate the needs and possess strong interpersonal skills to build exceptional rapport with university stakeholders including unit staff, subject matter experts, technical staff, administrators, faculty and students.

Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support.

Job DescriptionSalary: Provide end-user support to all staff at both Urbana and Sullivan campuses Maintain wired Ethernet and wireless networks Oversee and direct technology upgrades for TVC Steward and oversee IT budget Troubleshoot and fix end-user and local network issues Provide support for VoIP network and handsets Maintain local security systems including door access and cameras Manage email support Provide IT support during weekend services Manage and train users on ChMS database

Job Description IT SYSTEMS ADMINISTRATOR Bloomington, IL GROW YOUR CAREER WITH THE LARGEST DEALER GROUP IN CENTRAL ILLINOIS! The Sam Leman Automotive Group is one of the largest volume automotive groups in Central Illinois. Family-owned since 1963, we operate 13 dealerships across the region (six in Bloomington, one in Morton, two in Peoria, and three in Champaign). We employ over 700 talented individuals and have been in business for over 60 years! We are a premier, relationship-focused dealership group committed to outstanding customer service, quality work, and a fun, positive culture. We are expanding our IT Department and looking for a full-time, on-site IT Systems Administrator based at our corporate office in Bloomington, IL, with occasional travel to other dealership locations as needed. If you are ambitious, team-oriented, and ready to grow your IT career in a supportive environment, we want to talk to you! WHAT WE OFFER Competitive starting wage Full training in your role with a seasoned mentor Growth opportunities across 13 dealerships Medical, Dental, and Vision insurance Short-Term and Long-Term Disability 401(k) FREE life insurance Paid time off Employee discounts with local businesses RESPONSIBILITIES Monitor and support LAN/WAN, firewalls, VPNs, and wireless networks (UniFi, Sophos) Install, configure, and maintain servers, operating systems, and applications Implement and enforce security protocols (antivirus, patch management, access controls) Diagnose and resolve hardware, software, and network issues promptly Proactively monitor system performance and address potential problems Maintain detailed documentation of configurations, procedures, and changes Provide technical support and training to staff in a user-friendly manner Manage end-user requests via the Help Desk system Ensure compliance with organizational policies and applicable regulations Support projects and upgrades during and outside normal business hours as needed REQUIRED SKILLS & ABILITIES Strong knowledge of LAN/WAN, DNS, DHCP, and BGP troubleshooting Hands-on experience with hardware/software installation and maintenance (desktops, laptops, printers, peripherals) Proficiency with Windows desktop and server operating systems, including Active Directory in an enterprise environment Expertise with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams) Familiarity with VOIP phone systems and camera systems Ability to research, recommend, and procure IT equipment and supplies Excellent time management skills and ability to work independently Strong team collaboration skills with professional, user-focused communication Physical ability to lift up to 50 lbs. QUALIFICATIONS 5+ years of hands-on IT experience in a corporate environment A+, Network+ certifications preferred Training in Microsoft Fundamentals preferred Proficient typing (50 WPM preferred) SCHEDULE & ON-CALL Standard 40-hour work week (primarily Monday-Friday) Occasional evening/weekend hours for projects Rotational on-call weekends with the IT team OTHER REQUIREMENTS Ability to pass a drug test and background checks Valid driver's license and reliable transportation Sam Leman Automotive Group is an Equal Opportunity Employer. We prohibit discrimination and harassment based on any protected characteristic under applicable law. Sam Leman Automotive Group - Building Relationships That Last.

Job Description Top mandatory skills/qualifications: Experience partnering with General Contractors and Facilities during construction implementations for manufacturing buildings, data center build-outs or expansions related to manufacturing support. Experience and knowledge of structured cabling, division 27 standards, AV standards, and telecom/construction drawings for both office and industrial environment Demonstrated experience leading the implementation and refreshes of enterprise server, data, and backup solutions (e.g., Data Centers, NAS, Backup, DR, Server Patching within controlled manufacturing environments, Active Directory, Server OS Upgrades). Deep understanding of cloud computing principles, migration strategies, and deployment experience in at least one major provider (AWS, Azure and GCP). The overall planning, execution, and delivery of critical infrastructure programs supporting both factory build out and enterprise needs will include: Strategize, implement, and maintain program initiatives that adhere to organizational objectives. Communicate effectively at all levels, bridging technical discussions between manufacturing, engineers, SMEs, and senior leadership. Define the program charter, roles, tasks, milestones, budgets, and measures of success for each initiative. Develop estimates and detailed plans to manage the end-to-end program execution, ensuring alignment with production schedules and deployment windows. Ensure manufacturing and business requirements are captured accurately and completely. Facilitate cross-functional sessions for planning, alignment, and design across disparate teams (e.g., ME Engineers, Network Engineers, SRE DevOps, Facilities Designers, and LV AEOR Designers ). Using disciplined project management methodology to define scope, develop program plan, and execute sub-projects that adhere to guidelines and deliver within cost and schedule. Using problem-solving/critical thinking skills, and independent thinking to overcome challenges. Develop robust program risk management plans to ensure timely delivery, testing and commissioning of all projects with no impact on business continuity. Requirements Bachelor's degree in Computer Science, Electrical Engineering, Systems Engineering, or equivalent practical experience. Experience partnering with General Contractors and Facilities during construction implementations for manufacturing buildings, data center build-outs or expansions related to manufacturing support. Experience and knowledge of structured cabling, division 27 standards, AV standards, and telecom/construction drawings for both office and industrial environments. 8+ years of experience managing complex, cross-functional IT infrastructure projects and programs, specifically within a manufacturing or industrial sector. Proven experience leading large-scale infrastructure implementations involving integration between plant floor systems (OT) and enterprise IT. Demonstrated experience leading the implementation and refreshes of enterprise network solutions (e.g., Multi-site connectivity, Factory LAN/WLAN, DHCP, DNS). Demonstrated experience leading the implementation and refreshes of enterprise server, data, and backup solutions (e.g., Data Centers, NAS, Backup, DR, Server Patching within controlled manufacturing environments, Active Directory, Server OS Upgrades). Deep understanding of cloud computing principles, migration strategies, and deployment experience in at least one major provider (AWS, Azure and GCP). Demonstrated experience in project management tools such as Smartphone, Jira, Google Suite tools.

IT Support Technician Reports To: Director of Technology Status: Non-Exempt Provides user support to Agency employees, maintains and troubleshoots PC's and related hardware, and performs pertinent updates to equipment. In this position, the IT Support Technician responds to inquiries and requests for assistance with the Agency's computer systems or PC's, installs PC's and peripherals, and installs Agency approved software. INFORMATION PRIVACY AND SECURITY LEVEL: In accord with federal and state legislative mandates, individuals employed in this position are trained to, and function within a Level I security clearance for confidentiality of client protected health information, and other privileged information. Appropriate sanctions will be applied against employees who fail to comply with the privacy policies and procedures of the Agency. QUALIFICATIONS: Hold a minimum of a High School Diploma, Associates Degree preferred, and two (2) years technical experience. Have the ability to troubleshoot, analyze, and resolve technical issues with PC's. Possess intermediate level of understanding of Windows network operating systems. Communicate effectively with all levels of Agency staff. Have knowledge of trauma informed care and ability and willingness to make trauma informed decisions with client and/or other staff when necessary. Take any on-going trainings when required. Possess working knowledge of Microsoft Windows and Office Applications. Familiar with Citrix, Security Camera Systems & Servers. Show promising professional competency supported by an excellent academic record, a stable work history, professional references, and high ratings on the job interview. Have the ability to respond with discretion and professionalism at all times when dealing with confidential or sensitive matters. Have excellent inter personal skills. Have the ability to organize and prioritize work and to meet deadlines. Treat all information concerning children, youth, and their families in any Agency program with absolute confidentiality. Have a current Illinois Driver's license and proof of state requirement for insurance. Ability to pass a background check. PHYSICAL CHARACTERISTICS REQURIED: Ability to engage in daily, full-time attendance, and occasionally, in duties re quiring longer than eight (8) consecutive hours as well as non-working hours on call duties. Possess the ability to perform sitting, standing, and stooping in daily full-time employment. Ability to work a flexible schedule. Ability to operate a motor vehicle during both day and night hours. Reasonable proficiency in handwriting and computer use, and in the use of clear verbal and written communication skills. Have natural or corrected reasonably good vision and hearing, and the ability to use the telephone. Possess the mental ability to analyze a problem or situation at hand and able to recommend remediation. Ability to occasionally lift items up to twenty-five (25) pounds in weight. The ability to move physically about the Agency's owned buildings and grounds, and to use stairways (especially in emergencies). Possess the ability to maintain calm efficiency and effectiveness in stressful and demanding situations. PRINCIPAL DUTIES AND RESPONSIBILITIES: User Support: Respond to requests for assistance from Agency employees; and Identify problems, troubleshoot, and provide advice or assistance to users. PC Support: Install PCs and related peripherals; Troubleshoot hardware problems and perform minor repairs; and Perform system updates. Software Support: Install Agency approved software; Perform software updates, both via PC and network applications; Troubleshoot and resolve software problems; and Other duties as assigned.

Job DescriptionSalary: Infrastructure Engineer At Smartz Inc, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving technical stack. We are seeking a results-oriented database engineer to help optimize the performance of our organization's databases. You will be enhancing our data storage capacity, writing new support programs and scripts, and troubleshooting database code. To ensure success as an infrastructure engineer, you should exhibit knowledge of best practices in database management and experience in a similar role. A top-notch infrastructure engineer will be someone who has experience in private cloud platforms. About Us Smartz was founded in June of 2021 by Dr. Kevin Wan who has been a successful entrepreneur in the smart home industry for more than 10 years. Our team at Smartz wants to disrupt the PropTech Industry by providing advanced AI software that is compatible with industry leading smart home devices and will provide property owners and tenants with an all-in-one solution to all of their property management needs. Our team uses the latest mobile technologies for all features of Smartz apps, which include live video streaming/recording, motion/sound alerts, AI powered object detection, video access sharing functions, etc. We always strive to develop innovative features to create secure and smart device management experiences for our users and business partners. Job Type Full-time (Champaign, IL) Job Responsibilities Maintaining and enhancing the performance of existing private cloud infrastructure, including databases. Assisting development teams in designing new systems to provide high availability services. Monitoring databases and related systems to ensure optimized performance. Reviewing database and user reports, as well as system information. Performing debugging procedures on database scripts and programs, as well as resolving conflicts. Adhering to best practices in securely storing, backing up, and archiving data. Documenting processes related to database design, configuration, and performance. Keeping abreast of developments and best practices in database engineering. Technical Skills Requirements A minimum of 3 years experience in Bash/Dash In-depth knowledge of set up and config: nginx, mysql/mariadb , elastic search, docker, kubernetes, kafka / message service, mongodb /cassandra, linux Have programming experience in Java or C++ Sound knowledge of best practices in database engineering and data security. Experience & Qualifications Bachelor's Degree in information systems, information technology, computer science, or similar. Experience in building enterprise applications on public/private cloud Strong organizational and project management skills. Excellent verbal communication skills. Good problem-solving skills and strong attention to detail. Passion to learn new things Benefits Company paid Medical, Dental, Vision, and Life insurance Retirement and savings plan with company match Unlimited PTO Smartzs commitment of diversity and inclusion is one we strive to continuously cultivate. We aim to provide everyone regardless of identity a space where they can grow and feel seen as a person first. These are more than just words to us; they are guidelines for how we build and foster our team, our leaders, and the core culture of our company. We are also an equal opportunity employer that does not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with the law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the company's HRM system, regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape.

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We are seeking a Senior Network Engineer to design, implement, and support high-performing, secure, and scalable network infrastructures across our enterprise and commercial environments. As we expand our operational footprint, this role is critical in enabling reliable connectivity, operational efficiency, and digital transformation at scale. You'll be part of a forward-thinking team responsible for delivering 99.999% network uptime, driving automation initiatives, and ensuring our infrastructure keeps pace with the company's growth. Our company's mission is to keep the world adventurous forever! So If you're wanting to keep the world adventurous and are passionate about resilient design, solving complex challenges, and influencing enterprise technology strategy-this is the opportunity for you! This position will be located in Normal, IL and report to our Manager of Network Engineering. Responsibilities Design, implement, and optimize LAN/WAN, wireless, and data center network solutions. Lead complex network projects across multi-site commercial and enterprise environments. Build scalable architectures that support business growth and site expansion. Manage and maintain core network services and infrastructure. Partner with cross-functional teams to align networking solutions with business needs. Automate provisioning, monitoring, and configuration using tools such as Python, Ansible, and APIs. Conduct root cause analysis and ensure rapid resolution of high-priority incidents. Improve observability, telemetry, and alerting capabilities for better network insight. Contribute to and enforce standards, documentation, and change management practices. Mentor junior engineers and support knowledge-sharing across the team. Participate in on-call rotation to provide network support. Qualifications 7+ years of progressive experience in network engineering. Strong expertise and experience in enterprise-grade routing, switching, wireless ( e.g. Cisco, Juniper Mist) Deep understanding of protocols such as BGP, STP, HSRP/VRRP, DHCP/DNS, TCP/IP Experience in Data center network designing and support including F5 load balancers and cisco Nexus Experience designing and operating large scale resilient networks in highly available, low-latency environments Experience with network monitoring and observability tools (e.g. ThousandEyes, PRTG, Grafana etc ). Strong understanding of firewalls, VPNs, and network segmentation for security compliance (e.g., Palo Alto, Fortinet, Cisco ASA). Strong Automation or scripting experience (e.g., Python, Ansible, REST APIs). Strong analytical and problem-solving skills. Excellent documentation, communication and interpersonal skills. Ability to manage multiple high priority projects and meet deadlines. Team-oriented mindset with a proactive attitude. Pay Disclosure Salary Range: USD - $98,500 - $123,100 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. 7+ years of progressive experience in network engineering. Strong expertise and experience in enterprise-grade routing, switching, wireless ( e.g. Cisco, Juniper Mist) Deep understanding of protocols such as BGP, STP, HSRP/VRRP, DHCP/DNS, TCP/IP Experience in Data center network designing and support including F5 load balancers and cisco Nexus Experience designing and operating large scale resilient networks in highly available, low-latency environments Experience with network monitoring and observability tools (e.g. ThousandEyes, PRTG, Grafana etc ). Strong understanding of firewalls, VPNs, and network segmentation for security compliance (e.g., Palo Alto, Fortinet, Cisco ASA). Strong Automation or scripting experience (e.g., Python, Ansible, REST APIs). Strong analytical and problem-solving skills. Excellent documentation, communication and interpersonal skills. Ability to manage multiple high priority projects and meet deadlines. Team-oriented mindset with a proactive attitude. Design, implement, and optimize LAN/WAN, wireless, and data center network solutions. Lead complex network projects across multi-site commercial and enterprise environments. Build scalable architectures that support business growth and site expansion. Manage and maintain core network services and infrastructure. Partner with cross-functional teams to align networking solutions with business needs. Automate provisioning, monitoring, and configuration using tools such as Python, Ansible, and APIs. Conduct root cause analysis and ensure rapid resolution of high-priority incidents. Improve observability, telemetry, and alerting capabilities for better network insight. Contribute to and enforce standards, documentation, and change management practices. Mentor junior engineers and support knowledge-sharing across the team. Participate in on-call rotation to provide network support.

Job DescriptionSalary: $16.25-$20.00/hr. Information Technology 1 Encompasses all aspects of sourcing, installing, and maintaining company networking systems, company computers, software, and other equipment and processes to store, process, retrieve, transmit, and protect confidential and proprietary information. ESSENTIAL FUNCTIONS Confer with users, management, vendors, and technicians to assess computing needs and system requirements and at times solicit cooperation from necessary personnel to resolve problems. Stay abreast of advances in technology and evaluate the organization's technology use and needs to recommend improvements, such as hardware and software upgrades. Manage floor backups, security and user help systems and develop computer information resources, providing for data security and control, strategic computing, and disaster recovery. At the direction of the IT Manager, evaluate proposals to assess project feasibility and requirements, and meet with appropriate personnel to implement and train employees on the new equipment, software, and /or processes. POSITION QUALIFICATIONS Ability to work required overtime to support manufacturing needs and requests from our customers. Must be able to lift up to 40 lbs and stand and/or sit for long periods of time. High level of computer knowledge/experience using Microsoft Windows format to be able to adapt to other programs used for this position. Strong knowledge of IT Systems, Windows desktop operating systems, hardware, software, backup, user support, firewalls, switches, routers, TCP/IP, networking, and related experience. Operating systems include, but are not limited to Windows 98, Windows XP, Windows 7, Windows 10, and Windows 11. General network operating system experience preferred. Excellent communication and customer service skills. Microsoft Office Level II skillset. (i.e. Strong Word, Excel, and Access skills) EVALUATED COMPETENCIES Productivity Cooperation Safety Compliance Accuracy/Quality Initiative Self-Motivated Attendance Accountability Goal Oriented Decision Making Reliability Detail Oriented Education & Experience:Associate degreeor High School / GED with two to four years of related experience approved by management. Why Join ICS? Paid Holidays Comprehensive health, dental, and vision plans Company-provided Short-Term Disability and Life Insurance. 401(k) plan with a generous match. Were committed to supporting our team with valuable benefits that grow with you.

The Field Engineer provides a high level of in-person customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all customer workstation and server hardware, software, and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication and provide proactive work on behalf of our clients. Responsible for working through ticketing system to configure, implement, monitor, manage, and support all of clients IT environments including; Windows workstations Server hardware and server operating systems Anti-virus/malware software and remediation Email systems such as Office 365 and/or Exchange and SPAM Filtering Network switches, firewalls and access points Backup systems and data recovery Administer and maintain end user accounts, permissions and access rights Provide 3rd party vendor management assistance Produce accurate documentation related to client environments and issue resolution Ensure that Service Level Agreements are met for all customers This role must also be able to; Setup, deploy and replace Windows desktops and laptops Setup and install Windows operating systems, Microsoft Office Suite, and other Windows applications Setup and install network equipment such as switches, firewalls and/or wireless access points Setup, deploy, replace and support server hardware and Windows Server operating systems Setup, deploy and support server virtualization such as; Microsoft Hyper-V and VMWare Coach and mentor junior staff Experience Three to five years hands on experience configuring, deploying, supporting and troubleshooting PC hardware, Windows operating systems and Windows applications, server hardware and operating systems and networking equipment networking hardware and protocols. Experience working with 3rd party vendors. Education College diploma or university degree in the field of computer science preferred. Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus but not required. Interpersonal Skills Onsite Engineer must be customer service focused. This is a direct customer interactive role so strong written and verbal skills with the ability to speak in user-friendly terms as well as communicate with technical peers. Collaboration with peers to problem solve and find the best solution and outcomes for clients is a must. Work Conditions This position will have local travel with 90% of time at client sites, so a clean driving record is required. There will be limited after hours work but must be available for On-Call support when required. This role may require the ability to sit or stand for extended periods of time. The ability to lift and transport moderately heavy objects such as computer equipment and peripherals. May require climbing of ladders or working in confined spaces such as under desks, data closets, etc. **Salary based on experience** Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount program Flexible spending account Health insurance Health savings account Life insurance Paid time off at hire date Referral program Vision insurance

In anticipation of possible on campus openings throughout the academic year and summer sessions, the School of Information Technology maintains a pool of qualified persons interested in part-time, non-tenure track teaching positions. Applications are accepted continuously and reviewed as vacancies become available. There may not be an actual vacancy at the time you apply. Individuals will teach a single course and perform other teaching support duties as assigned. These positions are represented by the Illinois State University Education Association and may have associated dues or fees. All work under this appointment is required to be performed from within the state of Illinois. Additional Information University Benefit Highlights: * Insurance benefits, including health, dental, vision, and life (eligibility determination) * Retirement and supplemental retirement planning options * Tuition waiver benefits available to staff as well as their eligible dependents * Paid benefit time Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: ************************************** The School of Information Technology provides premier undergraduate and distinguished graduate programs for the education of computing and telecommunications professionals. We offer three undergraduate bachelor's degree programs, two undergraduate minor programs, a master's program in Information Systems, and a graduate certificate program offering five graduate certificates. Illinois State University, IllinoisState.edu, was founded in 1857 as Illinois' first public university. We enroll approximately 21,000 students in six colleges. Our new strategic plan, Excellence by Design: 2024-2029, lists our seven core values: Excellence in Teaching, Learning, and Scholarship; Individualized Attention; Equity, Diversity, Access, and Belonging; Collaboration; Community and Civic Engagement; Respect; and Integrity. By acting on these values, we create a learning environment that results in our university being the first-choice public university in Illinois for high-achieving, motivated students who seek an individualized educational experience combined with the resources of a large university. Learn more about Illinois State's Metrics of Excellence at IllinoisState.edu/PointsofPride. Bloomington-Normal: Illinois State University is located in the growing twin cities of Bloomington and Normal, with a metro population of approximately 172,000. The community is also home to Illinois Wesleyan University, Heartland Community College, St. Joseph Medical Center, Carle BroMenn Medical Center, COUNTRY Financial, State Farm Insurance's International Headquarters, Central Illinois Regional Airport, and electric truck manufacturer Rivian Motors. The community has distinguished itself for its outstanding school systems, and its citizens' high level of educational attainment, as well as its parks and recreation, health care, vibrant fine arts scene, job growth, economic opportunity, historic sites, and low crime rates. Bloomington made Livability's top 100 Best Places to Live (2024) and ranked No. 3 on College Values Online's list of Best Small College Towns in America (2024). Bloomington-Normal is conveniently located about three hours from Indianapolis; two hours from both Chicago and St. Louis; and an hour from Peoria, Champaign-Urbana, Decatur, and Springfield. Many of these locations are accessible from Bloomington-Normal via Amtrak, which is located one block from Illinois State's campus. For more information on our community, visit visitbn.org. Salary Rate / Pay Rate Commensurate with experience Required Qualifications 1. Bachelor's degree in Information Systems, Computer Science or a closely related area. 2. At least four years of course related work experience. 3. State law mandates demonstrable oral proficiency in the English language as a requirement for this position. Preferred Qualifications 1. Relevant graduate degree. 2. Experience teaching Information Technology. Work Hours Varies Proposed Starting Date TBD Required Applicant Documents 1) CV 2) Letter of Application 3) Statement of Teaching Philosophy 4) List of 3 Professional References Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants All application materials must be submitted online. Application materials submitted via fax, email, or mail will not be accepted. Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position. Contact Information for Applicants Dr. Brittany Frederick Business Admin Associate School of Information Technology ************** ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Application Opened: 07/09/2024 09:45 AM CST Application Closes:

Technical/Functional Skills : The Architecture Team needs an additional resource to lead/represent architecture efforts. Skills/tasks needed include: Think horizontal, not just vertical Translate business process to technical design deliverables Start “high level” design - identify impacted services, applications, processes, etc. Determine the partitioning of business solutions into applications/services and defines applications/services interactions Document and maintain a standardized set of application architecture artifacts Build trust and strong relationships with business partners Transform business needs into current and future states of application architecture deliverables. Work closely with Business Architects and business partners to understand the business needs, vision, and strategy. Work with project teams/working teams to identify areas where there may be integration, continuity, impacts, reuse, and dependencies between efforts. Collaborate with other Application Leads to evaluate optimum reuse, consistency, and business integration opportunities Understand likely impacts of Technical Architecture sectors, such as Security, Application Development, Service Management, and Data, while building application architecture deliverables Communicate with various audiences on architecture design deliverables Align design deliverables with proven internal and external patterns and frameworks where possible Knowledge on Hadoop is preferable. Systems Analyst could be good candidate as wel Additional Information Job Status: Permanent Share the Profiles to ***************************** Contact: ************ Keep the subject line with Job Title and Location

Bloomington, IL GROW YOUR CAREER WITH THE LARGEST DEALER GROUP IN CENTRAL ILLINOIS! The Sam Leman Automotive Group is one of the largest volume automotive groups in Central Illinois. Family-owned since 1963, we operate 13 dealerships across the region (six in Bloomington, one in Morton, two in Peoria, and three in Champaign). We employ over 700 talented individuals and have been in business for over 60 years! We are a premier, relationship-focused dealership group committed to outstanding customer service, quality work, and a fun, positive culture. We are expanding our IT Department and looking for a full-time, on-site IT Systems Administrator based at our corporate office in Bloomington, IL, with occasional travel to other dealership locations as needed. If you are ambitious, team-oriented, and ready to grow your IT career in a supportive environment, we want to talk to you! WHAT WE OFFER Competitive starting wage Full training in your role with a seasoned mentor Growth opportunities across 13 dealerships Medical, Dental, and Vision insurance Short-Term and Long-Term Disability 401(k) FREE life insurance Paid time off Employee discounts with local businesses RESPONSIBILITIES Monitor and support LAN/WAN, firewalls, VPNs, and wireless networks (UniFi, Sophos) Install, configure, and maintain servers, operating systems, and applications Implement and enforce security protocols (antivirus, patch management, access controls) Diagnose and resolve hardware, software, and network issues promptly Proactively monitor system performance and address potential problems Maintain detailed documentation of configurations, procedures, and changes Provide technical support and training to staff in a user-friendly manner Manage end-user requests via the Help Desk system Ensure compliance with organizational policies and applicable regulations Support projects and upgrades during and outside normal business hours as needed REQUIRED SKILLS & ABILITIES Strong knowledge of LAN/WAN, DNS, DHCP, and BGP troubleshooting Hands-on experience with hardware/software installation and maintenance (desktops, laptops, printers, peripherals) Proficiency with Windows desktop and server operating systems, including Active Directory in an enterprise environment Expertise with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams) Familiarity with VOIP phone systems and camera systems Ability to research, recommend, and procure IT equipment and supplies Excellent time management skills and ability to work independently Strong team collaboration skills with professional, user-focused communication Physical ability to lift up to 50 lbs. QUALIFICATIONS 5+ years of hands-on IT experience in a corporate environment A+, Network+ certifications preferred Training in Microsoft Fundamentals preferred Proficient typing (50 WPM preferred) SCHEDULE & ON-CALL Standard 40-hour work week (primarily Monday-Friday) Occasional evening/weekend hours for projects Rotational on-call weekends with the IT team OTHER REQUIREMENTS Ability to pass a drug test and background checks Valid driver's license and reliable transportation Sam Leman Automotive Group is an Equal Opportunity Employer. We prohibit discrimination and harassment based on any protected characteristic under applicable law. Sam Leman Automotive Group - Building Relationships That Last.

The Network Administrator reports to the Network Infrastructure Manager and will provide support with diagnosing and resolving any potential network issues. Support, maintenance and optimization of core network services, devices, and communications systems. Provide installation and support of server hardware, Microsoft server operating systems, Microsoft Active Directory, VMware, Microsoft Exchange, and a strong working knowledge of IP networks is preferred. Assist in designing, purchasing, and configuring new equipment for network expansion. Researching new products and technologies, network security/redundancy/performance. Monitor, troubleshoot, and maintain voice and data networks (LAN, WAN, wireless, and VoIP) devices such as phones, switches, and routers. Excellent customer support skills as well as the ability to work in a team environment. This is a regular, full-time, salaried, benefits-eligible position, and it is campus-based. The Network Administrator will participate in a rotating coverage schedule on university holidays, after hours and weekends. Essential Duties and Responsibilities: * Assist with the operation and maintenance of the IT environment. * Performs diagnostics of network issues, provides support for service desk staff. * updates and maintains network documentation, assigns IP addresses, saves device configurations. * Performs physical security review for network assets and makes recommendations for the layout and location of network components, equipment, cabling, and wiring * Responsible for installation, administration, and testing of network servers, operating system software, printers, AV equipment, cabling, and other related network components/equipment. * Ensure security through access controls, backups and firewalls * Assist with day to day cable pulls/cross-connects/terminations. * Perform day to day moves, adds, and changes on VoIP phone systems. * Assist with new site/new system installations. * Assist with Wi-Fi deployments, testing and hardware replacements, as well with network LAN/WAN. * Offer Tier 2 support for IT Infrastructure related services tickets as necessary. * Work with Cloud & Infrastructure Team when implementing new server technologies * Participate in appropriate in-service and workshop programs and attend any required meetings * Support and monitor data center and monitoring equipment. * Performs miscellaneous job-related duties as assigned. Minimum Position Requirements (including certifications, licenses, etc.): * Bachelor's degree or equivalent work experience. * At least 4 years of working experience within infrastructure and/or service desk or related area. * Must be able to safely lift up to 75 pounds in support of hardware installations. Knowledge, Skills and Abilities: * Knowledge of a wide range of computer systems software, applications, hardware, and communications * Knowledge of system security (Firewall/threat management/patch management) and data backup/recovery * Knowledge of customer service standards and procedures * Must be able to troubleshoot basic Network related problems * Ability to simultaneously coordinate and complete multiple projects * Ability to make administrative/procedural decisions and judgments * Knowledge of Enterprise Telecommunications Infrastructure including VoIP systems, Cloud-based technologies, PBX (Nortel and others) phone switches, Call Center Management, IVR systems, Call Routing and reporting software * Demonstrated working knowledge of Windows and Linux servers

At Smartz Inc, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving technical stack. We are seeking a results-oriented database engineer to help optimize the performance of our organization's databases. You will be enhancing our data storage capacity, writing new support programs and scripts, and troubleshooting database code. To ensure success as an infrastructure engineer, you should exhibit knowledge of best practices in database management and experience in a similar role. A top-notch infrastructure engineer will be someone who has experience in private cloud platforms. About Us Smartz was founded in June of 2021 by Dr. Kevin Wan who has been a successful entrepreneur in the smart home industry for more than 10 years. Our team at Smartz wants to disrupt the PropTech Industry by providing advanced AI software that is compatible with industry leading smart home devices and will provide property owners and tenants with an all-in-one solution to all of their property management needs. Our team uses the latest mobile technologies for all features of Smartz apps, which include live video streaming/recording, motion/sound alerts, AI powered object detection, video access sharing functions, etc. We always strive to develop innovative features to create secure and smart device management experiences for our users and business partners. Job Type Full-time (Champaign, IL) Job Responsibilities Maintaining and enhancing the performance of existing private cloud infrastructure, including databases. Assisting development teams in designing new systems to provide high availability services. Monitoring databases and related systems to ensure optimized performance. Reviewing database and user reports, as well as system information. Performing debugging procedures on database scripts and programs, as well as resolving conflicts. Adhering to best practices in securely storing, backing up, and archiving data. Documenting processes related to database design, configuration, and performance. Keeping abreast of developments and best practices in database engineering. Technical Skills Requirements A minimum of 3 years' experience in Bash/Dash In-depth knowledge of set up and config: nginx, mysql/mariadb , elastic search, docker, kubernetes, kafka / message service, mongodb /cassandra, linux Have programming experience in Java or C++ Sound knowledge of best practices in database engineering and data security. Experience & Qualifications Bachelor's Degree in information systems, information technology, computer science, or similar. Experience in building enterprise applications on public/private cloud Strong organizational and project management skills. Excellent verbal communication skills. Good problem-solving skills and strong attention to detail. Passion to learn new things Benefits Company paid Medical, Dental, Vision, and Life insurance Retirement and savings plan with company match Unlimited PTO Smartz's commitment of diversity and inclusion is one we strive to continuously cultivate. We aim to provide everyone regardless of identity a space where they can grow and feel seen as a person first. These are more than just words to us; they are guidelines for how we build and foster our team, our leaders, and the core culture of our company. We are also an equal opportunity employer that does not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with the law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the company's HRM system, regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape.

Lecturer - Creating a Pool-IT Job no: 519014 Work type: On Campus Title: Lecturer - Creating a Pool-IT Employee Classification: Instructional Asst Professor Division Name: Academic Affairs College/Unit: College of Applied Science and Technology Department: School of Information Technology Campus Location: Normal, IL Job Summary In anticipation of possible on campus openings throughout the academic year and summer sessions, the School of Information Technology maintains a pool of qualified persons interested in part-time, non-tenure track teaching positions. Applications are accepted continuously and reviewed as vacancies become available. There may not be an actual vacancy at the time you apply. Individuals will teach a single course and perform other teaching support duties as assigned. These positions are represented by the Illinois State University Education Association and may have associated dues or fees. All work under this appointment is required to be performed from within the state of Illinois. Additional Information University Benefit Highlights: - Insurance benefits, including health, dental, vision, and life (eligibility determination) - Retirement and supplemental retirement planning options - Tuition waiver benefits available to staff as well as their eligible dependents - Paid benefit time Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: ************************************** The School of Information Technology provides premier undergraduate and distinguished graduate programs for the education of computing and telecommunications professionals. We offer three undergraduate bachelor's degree programs, two undergraduate minor programs, a master's program in Information Systems, and a graduate certificate program offering five graduate certificates. Illinois State University, IllinoisState.edu, was founded in 1857 as Illinois' first public university. We enroll approximately 21,000 students in six colleges. Our new strategic plan, Excellence by Design: 2024-2029, lists our seven core values: Excellence in Teaching, Learning, and Scholarship; Individualized Attention; Equity, Diversity, Access, and Belonging; Collaboration; Community and Civic Engagement; Respect; and Integrity. By acting on these values, we create a learning environment that results in our university being the first-choice public university in Illinois for high-achieving, motivated students who seek an individualized educational experience combined with the resources of a large university. Learn more about Illinois State's Metrics of Excellence at IllinoisState.edu/PointsofPride. Bloomington-Normal: Illinois State University is located in the growing twin cities of Bloomington and Normal, with a metro population of approximately 172,000. The community is also home to Illinois Wesleyan University, Heartland Community College, St. Joseph Medical Center, Carle BroMenn Medical Center, COUNTRY Financial, State Farm Insurance's International Headquarters, Central Illinois Regional Airport, and electric truck manufacturer Rivian Motors. The community has distinguished itself for its outstanding school systems, and its citizens' high level of educational attainment, as well as its parks and recreation, health care, vibrant fine arts scene, job growth, economic opportunity, historic sites, and low crime rates. Bloomington made Livability's top 100 Best Places to Live (2024) and ranked No. 3 on College Values Online's list of Best Small College Towns in America (2024). Bloomington-Normal is conveniently located about three hours from Indianapolis; two hours from both Chicago and St. Louis; and an hour from Peoria, Champaign-Urbana, Decatur, and Springfield. Many of these locations are accessible from Bloomington-Normal via Amtrak, which is located one block from Illinois State's campus. For more information on our community, visit visitbn.org. Salary Rate / Pay Rate Commensurate with experience Required Qualifications 1. Bachelor's degree in Information Systems, Computer Science or a closely related area. 2. At least four years of course related work experience. 3. State law mandates demonstrable oral proficiency in the English language as a requirement for this position. Preferred Qualifications 1. Relevant graduate degree. 2. Experience teaching Information Technology. Work Hours Varies Proposed Starting Date TBD Required Applicant Documents 1) CV 2) Letter of Application 3) Statement of Teaching Philosophy 4) List of 3 Professional References Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants All application materials must be submitted online. Application materials submitted via fax, email, or mail will not be accepted. Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position. Contact Information for Applicants Dr. Brittany Frederick Business Admin Associate School of Information Technology ************** ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Application Opened: 07/09/2024 09:45 AM CST Application Closes: Whatsapp Facebook LinkedIn Email App Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Lecturer - Creating a Pool-IT Opened07/09/2024 Closes DepartmentSchool of Information Technology The School of Information Technology maintains a pool of qualified persons interested in part-time, non-tenure track teaching positions. Applications are accepted continuously and reviewed as vacancies become available. Current Opportunities Lecturer - Creating a Pool-IT Opened07/09/2024 Closes DepartmentSchool of Information Technology The School of Information Technology maintains a pool of qualified persons interested in part-time, non-tenure track teaching positions. Applications are accepted continuously and reviewed as vacancies become available.

The Field Engineer provides a high level of in-person customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all customer workstation and server hardware, software, and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication and provide proactive work on behalf of our clients. Responsible for working through ticketing system to configure, implement, monitor, manage, and support all of clients IT environments including; Windows workstations Server hardware and server operating systems Anti-virus/malware software and remediation Email systems such as Office 365 and/or Exchange and SPAM Filtering Network switches, firewalls and access points Backup systems and data recovery Administer and maintain end user accounts, permissions and access rights Provide 3rd party vendor management assistance Produce accurate documentation related to client environments and issue resolution Ensure that Service Level Agreements are met for all customers This role must also be able to; Setup, deploy and replace Windows desktops and laptops Setup and install Windows operating systems, Microsoft Office Suite, and other Windows applications Setup and install network equipment such as switches, firewalls and/or wireless access points Setup, deploy, replace and support server hardware and Windows Server operating systems Setup, deploy and support server virtualization such as; Microsoft Hyper-V and VMWare Coach and mentor junior staff Experience Three to five years hands on experience configuring, deploying, supporting and troubleshooting PC hardware, Windows operating systems and Windows applications, server hardware and operating systems and networking equipment networking hardware and protocols. Experience working with 3rd party vendors. Education College diploma or university degree in the field of computer science preferred. Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus but not required. Interpersonal Skills Onsite Engineer must be customer service focused. This is a direct customer interactive role so strong written and verbal skills with the ability to speak in user-friendly terms as well as communicate with technical peers. Collaboration with peers to problem solve and find the best solution and outcomes for clients is a must. Work Conditions This position will have local travel with 90% of time at client sites, so a clean driving record is required. There will be limited after hours work but must be available for On-Call support when required. This role may require the ability to sit or stand for extended periods of time. The ability to lift and transport moderately heavy objects such as computer equipment and peripherals. May require climbing of ladders or working in confined spaces such as under desks, data closets, etc. **Salary based on experience** Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off immediately available upon hire Vision insurance Hybrid Schedule