Information technology consultant jobs in Cicero, IL

Role - EUC Specialist . Mode - Fulltime . Experience - 5 + Years Must Have Technical/Functional Skills - Deep end-point management experience, including Intune with mixed operating systems (Windows, Mac OS, iPads, Android tablets). Provide hands-on assistance with laptops, tablets, POS devices, printers, and peripherals. Troubleshoot hardware/software issues and escalate to EUC or depot teams as needed. Roles & Responsibilities - White-Glove Support : Act as the first point of contact for store IT issues, coordinating with Customer's Service Center (Store Support). Address and resolve long-standing tickets and improve store satisfaction with IT services. Maintain a professional and responsive presence across store and office environments. #LI-RJ2 Salary Range - $65,000 - $70,000 a year

We are seeking a hands-on *IT Support Technician* to join our growing support team. This role will focus primarily on providing direct on-site support to approximately 100 Village Hall users while also contributing to broader support for 600 users across the organization. The ideal candidate is detail-oriented, customer-focused, and comfortable supporting a wide range of hardware, software, and infrastructure technologies. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. This position involves workstation deployment, troubleshooting, Active Directory cleanup and migration tasks, custom software support, and general desktop/server support in a fast-paced environment. *Key Responsibilities* *End-User Support* * Provide hands-on desktop and laptop support for Windows 10 and Windows 11 environments. * Support end users via phone, remote tools, and in-person visits (75% on-site, 25% phone). * Deploy, configure, and troubleshoot PCs, laptops, monitors, and peripheral hardware. * Provide mobile device support (iOS/Android). * Troubleshoot issues related to Internet Explorer and Google Chrome. *Systems & Administration Support* * Assist with Active Directory cleanup, management, and migration activities. * Support user account management, permissions, and group policy troubleshooting. * Provide basic exposure-level support for servers and networking equipment. *Software & Application Support* * Support custom and line-of-business applications used throughout the organization. * Provide support for Microsoft 365 applications and user account issues. * Assist with software installations, updates, and configuration. *Infrastructure & Backup Support* * Perform assigned routine VMware environment maintenance tasks. * Support backup solutions including Veeam and Backup Exec, including monitoring and basic troubleshooting. * Assist with backup/restore operations when needed. *Requirements* * 2+ years of professional IT support experience (desktop, helpdesk, or similar role). * Strong hands-on experience supporting PCs, laptops, and hardware peripherals. * Experience with Active Directory user management; exposure to AD migrations preferred. * Familiarity with Windows 10/11 operating systems. * Experience supporting Microsoft O365 applications. * Ability to support commonly used browsers (IE, Chrome). * Basic understanding of servers, networking concepts, and troubleshooting. * Experience with VMware, Veeam, or Backup Exec is a strong plus. * Ability to work independently and manage daily priorities in a busy environment. * Excellent communication and customer service skills. xevrcyc We offer an opportunity to work with a highly supportive IT team with hands-on exposure to a wide variety of systems and technologies and a stable environment with room for skill growth in server, virtualization, and backup technologies. Thank you, SierraITS Job Types: Full-time, Contract Pay: $25.00 - $30.00 per hour Expected hours: 40 per week Benefits: * Health insurance * Paid time off Work Location: In person

Our client is a globally recognized established luxury fashion house specializing in high-end women's apparel. They are looking for an IT Analyst to provide technical support for their IT infrastructure. You will analyze system performance, troubleshoot issues, and implement solutions to optimize operations. Key Responsibilities Support day-to-day IT operations: network maintenance, system setup, software troubleshooting, and user support. Collaborate on improving system reliability, connectivity, and performance across departments. Develop and maintain scripts or automation tools to streamline workflows and data processes. Assist with data reporting and visualization where you would be connecting Excel reports and datasets into Power BI dashboards. Monitor system performance and proactively identify opportunities for optimization. Ensure adherence to IT and security policies while assisting in documentation and process updates. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Solid understanding of IT systems, networks, and software applications. Exposure with Excel (advanced formulas, macros, VBA, or scripting) and experience connecting or transforming data for Power BI or other reporting tools. Proficient in basic programming or scripting languages (e.g., Python, PowerShell, SQL, or JavaScript). Strong problem-solving and analytical mindset with attention to detail. Excellent communication and collaboration skills, comfortable supporting teams and helping non-technical users.

Compliance Manager About the Role: The Compliance Manager is responsible for developing, implementing, and maintaining a comprehensive compliance framework across a SaaS/PaaS and payment-processing environment. This role ensures ongoing adherence to federal and state regulations governing financial data, consumer data privacy, security and payment transactions while managing corporate compliance programs such as SOC 1/SOC 2, GLBA, PCI-DSS, NACHA and/or related data-protection requirements. The ideal candidate combines regulatory expertise with strong technical understanding and audit experience, bridging business, legal, and engineering functions to ensure that compliance and control standards are fully operationalized. Responsibilities Duties and Responsibilities include but are not limited to the following: Regulatory & Corporate Compliance • Oversee compliance with TSR, GLBA, UDAAP, FTC/CFPB, BSA/AML and state-level financial service regulations • Lead pre-audit planning for external audits such as SOC, ACH, AML, including readiness reviews, control mapping, evidence management, and remediation • Ensure compliance with PCI-DSS, NACHA, ISO 27001, and NIST CSF/RMF standards applicable to payment and data environments • Maintain and continuously enhance the organization's Compliance Management System (CMS) including policy updates, control inventories, and risk documentation • Coordinate regulatory and compliance due diligence for new products, vendors, and partnerships • Serve as the secondary liaison for internal and external auditors, bank partners, and regulatory examiners Audit Management (Internal & External) • Plan, lead, and execute internal audits to evaluate control effectiveness across departments, IT systems, and business operations • Develop annual internal audit plans aligned with risk assessments, audit readiness and compliance objectives • Review external audit plans (SOC, PCI DSS, financial, regulatory) to ensure audit readiness, evidence collection, and efficient communication of findings • Track, validate, and document remediation of all audit findings and control gaps, ensuring timely closure and continuous improvement • Coordinate walk-throughs and control testing sessions with engineering, security, and finance teams to validate control design and operating effectiveness Technical Compliance & Information Security • Partner with Engineering, Security, and Development teams to align control implementation with SOC 2 Trust Principles, NIST CSF, NIST RMF and CIS v8 • Support cloud-environment compliance for AWS, GCP, and private cloud environments, ensuring audit and privacy standards are met/maintained • Contribute to BC/DR, change-management, and operations management activities with a compliance perspective • Oversee vendor risk management, including third-party SOC report review and compliance due diligence Operational Oversight • Maintain control testing schedules, evidence repositories, and audit logs for traceability and audit-readiness • Contribute to ongoing compliance risk assessments, identify emerging risks, and coordinate mitigations • Oversee company-wide compliance training to ensure timely completion report problems and findings to the compliance director • Develop compliance dashboards and reports to highlight compliance KPIs Qualifications and Required Skills • Bachelor's Degree • 5-7 years of experience in compliance, audit, or risk management within FinTech, SaaS/PaaS, or payment-processing industries • Minimum of 3 years as a manager or team lead for the compliance function • Proven experience leading both internal and external audits, including SOC 1/SOC 2, PCI-DSS, ACH, BSA/AML, or similar frameworks • Familiarity with federal and state financial services regulations and industry standards governing data protection and payment processing (e.g. BSA/AML obligations, Regulation E, TSR, UDAAP/UDAP and OFAC) • Understanding of cloud security principles, access management (SSO/MFA) methodologies, and Privacy compliance • Familiar with ISO 27001, NIST 800-53, CIS Controls, and GDPR/CCPA implications for SaaS platforms What Will Make You Stand Out • Bachelor's degree in Law, Accounting, Information Systems, Finance, or Business Administration • Strong understanding of Risk-Based Compliance Management System Frameworks • Strong command of audit methodologies, control design, and evidence validation • Exceptional collaboration and communication skills across engineering, security, and business teams • Analytical thinker with the ability to distill technical details into senior leadership level reporting • Highly organized, self-driven, and capable of managing concurrent small teams of compliance analysts, audits and other compliance initiatives

An international chemical manufacturing and solutions company in the Itasca, IL area is looking for an IT Infrastructure and Network Administrator who responsible for designing and implementing the company's IT infrastructure systems as well as network management. IT Infrastructure and Network Administrator Responsibilities: - Design, implement and maintain core IT infrastructure systems - Write scripts to automate processes - Monitor overall IT systems to ensure high performance and stability - Maintain and improve backup systems - Maintain and monitor network security and seek for an improvements -Responsible for assisting help desk responsibilities as well as perform system updates, - Ensure systems meet security requirements - Design and develop communication systems - Provide technical support for hardware and software issues IT Infrastructure and Network Administrator Requirements: - Bachelor's degree in Information Technology, Computer Science or Business - At least 3 years of experience with IT infrastructure - At least 3 years of experience with M365, Entra ID - At least 3 years of experience with network work support - Experience with tier 1,2 helpdesk - Experience with Jira ticket is a plus - Ability to travel up to 10 percent to MI and CA - Strong communication and organizational skills - This position includes manufacturing and office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision. Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success. We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. We prioritize direct applicants; third-party resumes may not be reviewed.

Title: IT Generalist Must be US Citizen 4-5 days in office in Itasca The Information Technology (IT) Generalist performs a dynamic spectrum of tasks to keep a company's information systems up to date, running smoothly, and transparent to the business. IT Generalists are extremely valuable because they learn skills quickly, think on their feet, and are assigned to projects and tasks based on business needs. IT Generalists are expert learners, problem solvers, and big-picture thinkers keeping company success paramount. This position reports to the Senior Director of Information Systems. PRIMARY (Essential) FUNCTIONS: The Information Technology Generalist's key functions will align with ensuring ongoing data and asset protection, software and hardware support, technical support and training for staff members, and special projects as assigned. Demonstrate a broad understanding of various technologies and practiced skill sets in the IT spectrum. This includes solutions, project management, security, privacy, network design and management, web and web security, database, equipment and software inventory, budget, and all aspects of the user experience. Perform vital roles in cybersecurity, data, and asset protection including security events and malicious email mitigation. Assist with the implementation and the reinforcement of security measures to protect the Company's data and assets, including data storage, backup, and recovery. Ensure data integrity, security, and compliance with relevant regulatory requirements. Assist with identifying non-compliant areas and implementing solutions. Act as escalation point and expediter for users experiencing hardware, software, or network-related issues unresolved by the Help Desk or other entities. Provide support by helping users define, diagnose, and resolve issues. Interpret user technical experiences and needs for technical support for clarity and accuracy. Utilize troubleshooting techniques and diagnostic tools to isolate root causes and determine right solutions. Communicate technical concepts and solutions in a clear and understandable manner, fostering positive relationships with end-users and support entities. QUALIFICATIONS: Experience: 7 years' broad and varied IT experience or proven blend of experience and technical certifications. Skills/Abilities: Experienced in Microsoft Active Directory & the full specturm of a M365 hybrid environment. Microsoft Itune and Entra including SaaS SSO integrations. Demostrable experiencece with Microsoft Azure Highly proficient with multiple OS including Windows, Mac, Android, and iOS. Demostrable experience with IoT, SaaS, IaaS, etc. Practiced experience with a spectrum of network infrastructure devices and cabling. Detailed oriented, organized, excellent communication skills, Skilled in using and assiting users with Microsoft Office suite Windows and Mac. A strong security and privacy background is preferred.

On behalf of our client, Executive Search Partners is seeking an IT Applications Manager with shop floor support experience for a mid-sized manufacturing company based in the northern Illinois area. The Manager will report to the top IT person in the company and will be responsible for a team of up to 20 people. Qualifications: Required: Bachelor's degree in IT, Software Engineering, or related field (or equivalent experience). 7-10 years in software development or application management. 3-5 years managing teams of 15-25+ IT professionals. Experience with .NET, JavaScript, ERP systems (preferably JD Edwards), agile development, and secure coding practices. Experience managing data science teams, including analytics, machine learning, and data governance. Experience with shop floor systems (IoT, SCADA Preferred: Experience with DevOps, CI/CD pipelines, automated testing, and enterprise architecture. Experience using AI development tools to improve productivity in ERP and custom software environments. An excellent compensation package includes profit sharing and annual increasing bonuses plus excellent benefits.

We're looking for a technical Trade Support Engineer to provide front-office support for a high-pressure trading environment. This role bridges the gap between traders and engineers, ensuring smooth operation of proprietary trading systems, market data feeds, and connectivity tools. What You'll Do Provide production support, troubleshoot trading systems, market data feeds, and connectivity issues. Communicate directly with traders, engineers, and external partners (exchanges, clearing firms) to resolve technical problems. Develop and maintain automation scripts using Python and Bash. Query and analyze data using SQL for troubleshooting and reporting. Collaborate across teams (traders, DBAs, developers, QA, infrastructure) to maintain system health in a 24x7 environment. Create and update documentation for processes, troubleshooting, and system architecture. Required Skills 3+ years in financial services or trading support roles (preferred) Bachelor's degree in STEM or related field. Strong Python and Bash scripting experience. SQL proficiency for querying, reporting, and troubleshooting. Comfortable using Linux/Unix command line environments. Familiarity with version control systems (Git/GitHub). Experience supporting proprietary trading systems or similar high-pressure technical environments (preferred) Strong communication skills and a service-oriented mindset.

Job Title: IT Director Reports To: Chief Strategy Officer The IT Director will be the first hire dedicated to building and leading the IT function. This is a hands-on, high-impact leadership role responsible for developing the IT strategy, building out scalable infrastructure, and supporting newly acquired agencies through integration. The ideal candidate will have both strategic vision and the ability to execute across hardware, software, security, and support. As we grow, we're building a future-ready technology foundation-and we're looking for an IT leader to drive it. Key Responsibilities Technology Leadership Design and implement a scalable IT roadmap aligned with business growth. Serve as the company-wide IT expert and advisor for executives, operations, and newly acquired agencies. First responder to IT related issues. Establish IT governance, policies, and best practices across the organization. Acquisition Integration Build and lead onboarding newly acquired agencies into the company's IT ecosystem. Travel to acquired agencies to conduct IT assessments, inventory audits, and network reviews. Recommend, implement, and manage hardware/software standardization during integrations. Operations & Infrastructure Manage all company-wide IT infrastructure: networks, hardware, software, and cloud services. Lead the evaluation and procurement of technology systems and equipment. Oversee corporate file systems and shared drives to ensure security, accessibility, and standardization. Team Development Build and manage an internal IT team as growth dictates (support, infrastructure, security, etc.). Establish KPIs and operational metrics to ensure IT performance and user satisfaction. Vendor & Inventory Management Manage relationships with external IT service providers and technology vendors. Oversee hardware procurement, deployment, tracking, and company-wide inventory management. Requirements Experience 7+ years of progressive experience in IT, including leadership roles. Degree in Computer Science or related field. Prior experience supporting M&A or working in a multi-location organization is highly preferred. Experience managing both infrastructure and end-user systems in a hybrid environment. Skills Strong project management and vendor negotiation skills. Excellent interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders. Proficiency with Microsoft 365, Windows Server environments, cloud systems (Azure, AWS), and cybersecurity frameworks. Understanding of compliance requirements related to data protection and insurance (preferred). Attributes Strategic thinker with a builder mindset. Willingness to travel regularly to agency locations. Strong leadership presence with a collaborative approach to change management. Competitive salary and benefits package.

IT Systems Analyst The Systems Analyst will be responsible for integrating, enhancing and maintaining business systems and reporting. The Systems Analyst will work with each department and Business Analysts to gather requirements, design solutions, and streamline implementation. Additionally, the Systems Analyst will be responsible for analyzing current processes and recommend opportunities for process optimization. The Systems Analyst will report to the Director of IT. Primary Responsibilities Maintain existing company reporting platform, using SQL databases, Excel, Excel PowerPivot, PowerBI/Power Query, and Crystal Reports Simultaneously improve and consolidate company reporting platform into a consistent, easy-to navigate format Implement cross-departmental reports, eliminating overlap Assist in ERP system troubleshooting and maintenance as needed Maintain data integrity, interpret and analyze data, checking for data integrity and address issues when found Train users on leveraging reports and tools, tailoring training for both power users and novices Provide front-line assistance to users experiencing hardware and software troubles Help team members with System issues SQL/Power BI Training Education Bachelors Degree in Computer Science or Business related field Minimum of 2 years experience in a similar or related role Required Skills/Experience Thorough understanding of SQL language, queries, and constructs Strong analytical skills, ability to interpret data as it applies to the company's needs. Excel, PowerBI, PowerPivot, and related Microsoft reporting tools Ability to establish and maintain positive working relationships with co-workers and to communicate and interact effectively with management, users and team members at all levels through both verbal and written means. Experience with Syspro ERP system preferred Location Cary IL Job Type Full time, Exempt Benefits Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, Accident Advantage, Critical Care Protection, Cancer Protection, Hospital Confinement, 401k - with a 3% company contribution

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

NO OPT Lead Associate Principal, Infrastructure Innovation & Automation You will need at least 8-10 years of experience in working through Terraform, CI/CD, Kubernetes and holding specialization in Windows and Automation tools. SALARY: $160k - $170k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days in office and 2 days onsite Looking for a candidate with on premises and AWS, Windows server 2016, 2019, 2022, hands on experience CICD pipelines, automation, terraform, ansible, Jenkins. VMware administration vSphere ESXI vcenter AWS EC2 networking hybrid integration The Lead Associate Principal is responsible for designing, implementing, and supporting hybrid infrastructure solutions across both on-premises and AWS environments, with a strong emphasis on automation, CI/CD, and operational excellence. This role requires hands-on expertise in Windows Server administration, infrastructure-as-code (Terraform, Ansible), image management (Packer/AMI), and virtualization (VMware). Experience with Kubernetes and containerized workloads is a plus. The ideal candidate will blend deep technical skills with a strong focus on automation and collaboration to ensure resilient, scalable, and secure infrastructure. Primary Duties and Responsibilities: Administer, support, and optimize Windows Server environments (2016, 2019, 2022) across on-prem and AWS. Design and maintain automated CI/CD pipelines for server builds and AMIs using Jenkins, Terraform, Ansible, and Packer. Manage hybrid infrastructure including VMware-based virtualization (vSphere, ESXi, vCenter) and AWS cloud workloads. Troubleshoot complex system, OS, and application issues; collaborate with vendors and cross-functional teams for resolution. Automate infrastructure provisioning, patching, and operational tasks to reduce manual effort and increase reliability. Qualifications Professional Experience: 7+ years of Windows Server engineering and infrastructure support in enterprise environments, with at least 2-3 years in hybrid (on-prem + AWS) environments. Platform Skills: Strong Windows Server expertise; experience with VMware, AWS, and hybrid infrastructure. Exposure to Kubernetes/container platforms is a plus. Solution Design: Proven ability to build automated, reliable, and secure infrastructure solutions leveraging IaC and CI/CD pipelines. Collaboration: Strong teamwork, communication, and ability to partner with application, DevOps, and security teams. Technical Skills Advanced administration of Windows Server 2016, 2019, 2022. Hands-on experience with CI/CD pipelines and automation (Terraform, Ansible, Jenkins, Packer). Experience building and maintaining custom AMIs and golden images. VMware administration (vSphere, ESXi, vCenter) and virtualization concepts. AWS experience with EC2, networking, and hybrid integrations. PowerShell scripting; experience with Python or Bash scripting is a plus. Active Directory and Group Policy administration. Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls, load balancers). Vulnerability remediation and patch management experience. Kubernetes/container platform experience a plus.

Hi, Greetings from Teceze! FIELD IT SUPPORT ENGINEER - BACK FILL (Temporary Support for Primary Engineer) Job Title: Field IT Support Engineer - Back fill (Temporary) Duration: Temporary / Contract Location: Onsite (Batavia IL) Job Summary The Field IT Support Engineer (Backfill) will provide temporary onsite technical support to ensure uninterrupted IT operations during the absence of the primary support engineer. This role involves troubleshooting hardware/software issues, handling user requests, and maintaining IT infrastructure. Key Responsibilities Provide onsite L1/L2 IT support for all users during primary engineer's absence. Troubleshoot and resolve issues related to desktops, laptops, printers, network connectivity, and mobile devices. Support M365, Outlook, Teams, OneDrive, and user account management. Handle Azure AD-related tasks: password resets, access issues, group assignments. Manage ticketing activities using ServiceNow (incident, service requests). Perform basic network checks (LAN/Wi-Fi, switches, IP configurations). Support audio-video (AV) systems, conference rooms, and meeting setups. Provide VIP support for senior leadership. Handle printer, scanner, and industrial scanner troubleshooting. Assist with system updates, installations, and replacement of faulty hardware. Ensure documentation and daily reporting of issues handled. Required Skills L1/L2 IT support experience (1-3 years preferred) Strong knowledge of Windows OS, M365, and basic networking Hands-on experience with ServiceNow or similar ticketing tools Hardware troubleshooting expertise (laptops, desktops, printers) Good communication and customer service skills Ability to work independently onsite Nice to Have Experience in AV support Knowledge of ITIL process Prior field support or desktop support experience Seniority Level Associate Industry Information Services Employment Type Temporary Job Functions Information Technology Skills Laptops Operating Systems

The Short Scoop: Bring data to life for customers who depend on reliable insight. As a SQL Developer / Data Systems Support Engineer, you'll own the health, accuracy, and performance of complex data pipelines while building trusted relationships with customers. This is not a “ticket-and-pass-off” role - you're the linchpin who diagnoses, solves, and ensures lasting fixes that keep business intelligence flowing. Location: Must reside in the United States. Strong preference for candidates located in the greater Chicago, IL area. Work Authorization: Applicants must be U.S. citizens or lawful permanent residents (Green Card holders). Why This Role Is Worth Your Time Full ownership of analysis, troubleshooting, and long-term solution delivery-no hand-offs or forgotten tasks Real-world impact supporting organizations that rely on your data integrity and technical judgment Career growth built in: master the role within two years and step toward software development, configuration, consulting, or support leadership Projects involving SQL, Power BI, data connectors, software upgrades, VMs, and VPN configuration Autonomy balanced with collaboration in a company that values initiative, accountability, and learning The outstanding benefits package includes the following Benefits: Key to the health and well-being of all employees is knowing you have insurance that takes care of you and your family. This company knows and understands that. Benefits: medical, dental, vision and a 401k (waiting period) Compensation range: $75,000 to $90,000 annually What You'll Be Doing Monitor and maintain customer data integrations to ensure accuracy and timely BI delivery Diagnose and resolve data processing issues using intermediate T-SQL on Microsoft SQL Server Apply and verify software upgrades, patches, and point releases in production environments Manage multiple cases with attention to detail, clear prioritization, and full follow-through with proactive communication Confirm status and resolutions directly with customers before closing cases Identify and implement process improvements for greater efficiency and reliability About You Be able to do the job as described. Degreed and 2-5 years of professional experience with a strong foundation in SQL and data systems. Strong organization and the ability to manage your work independently. Confident working across VMs, VPNs, and Windows-based production servers. Energized by mastering complexity - your curiosity and focus drives results and growth. Communication is part of your success plan, with your boss, your teammates and customers via, email, phone call, and documentation. How To Apply: We'd love to see your resume, but we don't need it to have a conversation. It is as easy as one, two, three! Send an email directly to me, *********************************** and tell me why you're interested. Message me here on LinkedIn. If you do have your resume ready to go, apply now on this site. Setting Expectations: We'd love to help every single person who is interested and applies to this role. Unfortunately, too many people apply who don't appear capable of doing the job. We apologize in advance, however, we will not be able to respond directly to all submissions. Sponsorship is not an option for this role. This client is an Equal Opportunity Employer This is a REMOTE ROLE! TBI Id No: JO#25-14057, SQL Developer / Data Systems Support Engineer

W2 only role Remote Role No development in this role/ candidate must have knowledge of the fundamentals of Service Now/ Scripting knowledge is nice-to-have especially Java scripting/ must know various platforms within Service Now (Yokahama, Xanadu, etc.) Top 3 skill sets required for this role: 1. Understanding of basic platform administration (roles, ACL's, script includes, business rules, CMDB, etc) 2. Know how to debug in the ServiceNow environment using out-of-box tools 3. Javascript, XML, JSON Nice to have skills or certifications: 1. Knowledge of REST API's and how to debug them 2. Performance analytics experience 3. Certified System Administrator Responsibilities Configure and customize core ServiceNow applications (ITSM, CMDB, Change, Problem, Incident, etc.). Collaborate with business analysts, administrators, and other stakeholders to translate requirements into technical solutions. Build and maintain integrations between ServiceNow and external systems using REST, SOAP, or other methods. Develop and maintain client scripts, business rules, UI policies, and flow designer flows. Participate in platform upgrades and ensure customizations are compatible with new versions. Conduct unit and integration testing and support UAT activities. Write and maintain clear technical documentation. Identify areas for improvement in platform performance, user experience, and workflow efficiency. Provide support and troubleshooting for application issues and user inquiries. Help solution new ideas to improve existing and future business processes Work to uphold best practice and the integrity of the ServiceNow platform Education & Certification B.S. in IT related field OR degree and equivalent work experience ServiceNow Certifications - preferred ITSM, ITAM, CMDB, SAM, HAM, FSM TIL Certification - preferred Experience 2+ years IT experience, 1+ years working on ServiceNow Xanadu+ - preferred Portal, HR, ITSM, Customer Service, Catalog, MID Servers, Discovery Probes, Notify, Integrations, Scrum, ATF (automated-test framework), Transform Maps, JavaScript, XML, JSON, REST, SOAP

The IT Infrastructure Engineer is a senior technical role responsible for implementing, operating, and improving enterprise IT infrastructure across our US locations. While enterprise architects define global designs and standards, this role ensures their successful implementation locally, taking full ownership of operations and driving solutions to completion. The Infrastructure Engineer covers core infrastructure domains (network, virtualization, servers, firewalls, storage, backup, monitoring, MFT) and plays a key role in delivering projects, ensuring compliance, and maintaining reliable, secure operations. Salary range starts at $100,000 base and increases based on experience, with bonus eligibility of 10%. DUTIES & ESSENTIAL JOB FUNCTIONS Implement and manage enterprise network infrastructure (LAN, WAN, WiFi, VPNs) across US sites. Administer, configure, and troubleshoot firewalls (Fortinet, Cisco) to ensure secure and compliant connectivity. Manage Windows Server and Linux (RHEL/Debian) environments, Active Directory, and Group Policy Objects (GPOs). Oversee datacenter operations, including storage (SAN/NAS) and enterprise backup systems (Commvault). Deploy, administer, and optimize virtualization platforms (VMware vSphere, ESXi, vCenter). Administer Managed File Transfer (MFT) platforms such as Axway, Connect:Direct, and SFTP. Implement and maintain infrastructure monitoring tools Lead and execute infrastructure projects, including upgrades, migrations, and new deployments, in alignment with global standards. Collaborate with InfoSec and Audit teams to ensure PCI, SOC II, and ISO compliance. Drive troubleshooting and root-cause analysis for complex incidents, ensuring long-term solutions. Provide technical input to architecture discussions, ensuring feasibility and operational efficiency. Mentor junior staff and act as escalation point for technical issues. Document infrastructure standards, procedures, and lessons learned. OTHER FUNCTIONS AND RESPONSIBILITIES This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with applicable Federal and State laws. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. REQUIRED QUALIFICATIONS 5-7+ years of experience in IT infrastructure engineering or senior system administration. Strong hands-on expertise in: Networking (LAN, WAN, WiFi, VPNs) Firewalls (Fortinet, PaloAlto) Virtualization (VMware vSphere, ESXi, vCenter) Windows Server, Linux, Active Directory, GPO Storage, Backup (Commvault) MFT platforms (Axway, Connect:Direct, SFTP) Monitoring tools (Nagios, PRTG, Lansweeper, Sentinel or similar enterprise monitoring tools) Proven ability to take ownership and deliver infrastructure projects end-to-end. Strong troubleshooting skills with a solution-oriented mindset. Experience working in compliance-driven environments (PCI, SOC II, ISO). Excellent communication skills; ability to collaborate with global teams and present technical issues to management. Experience in multinational or highly regulated enterprise environments. Demonstrated ability to lead projects and mentor team members. Scripting/automation skills (PowerShell, Bash, Python). PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Requires working on hard floor - standing, walking, bending, squatting, climbing, kneeling, twisting and stooping on occasion. Must be able to withstand loud noise in a manufacturing environment Must be able to work while wearing Personal Protective Equipment (PPE). The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. BENEFITS INCLUDE medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.

IT Systems Engineer (MSP) - Hybrid in Schaumburg, IL A rapidly growing IT services provider in the Chicagoland area is looking to bring on a well-rounded Level 2 to Level 2.5 Systems Engineer to support their expanding MSP practice. Known for their tight-knit culture, competitive pay, and career advancement opportunities, this company offers a people-first environment backed by the strength of a national network of technicians. This is a full-time position with a base salary of $60K-$75K, plus an additional $6K annually in bonuses. For the first 90 days, you'll be fully onsite in Palatine, then transition to a hybrid model (2-3 days remote weekly), with roughly 50% of your time spent on client sites. Day to Day: Install and configure desktop/server OS and hardware, including antivirus and patch updates Administer Active Directory, DNS, DHCP, and File/Print services Assist with networking infrastructure and cabling setups Maintain and document resolutions in PSA and RMM systems What Makes You a Great Fit: 2+ years of experience in an MSP environment Strong knowledge of Microsoft 365 and Windows OS (7, 10, Server 2008-2022) Familiar with Active Directory and networking concepts (firewalls, switches, cabling) Experience with tools like Kaseya, ConnectWise, and Autotask a big plus CompTIA A+ / Network+ preferred Positive attitude, professional demeanor, and reliable work history (no job hoppers) Perks & Benefits: Salary: $60k -75k+ Bonus (DOE) Health, dental, and vision insurance Monthly bonus ($500) Mileage reimbursement Supportive team culture with ongoing training Clear path for advancement in a fast-growing company Must Have MSP Experience If you're a proactive technician who thrives in a client-facing role, has a passion for solving technical issues, and is looking to join a collaborative, high-growth MSP.

**NO 3rd Parties or Sponsorship Please note that we are not working with 3rd Parties or vendors for this role. Thank you. Role Title: SAP Controlling (CO) Consultant Client: Industrial supply company Employment Type: Contract Duration: 6 month with high likelihood to extend Preferred Location: Northern Chicago Suburbs Role Description: We are seeking an experienced SAP Controlling (CO) Consultant with deep expertise in Material Ledger, Product Costing, and Profitability Analysis (CO-PA) specially in the context of a finance transformation or S/4HANA migration. The ideal candidate will play a key role in designing, implementing, and supporting SAP CO solutions to enable accurate cost tracking, product margin visibility, and financial performance reporting across the organization. Key Responsibilities Redesign, configure, implement, and support SAP CO modules with a focus on Material Ledger, Product Costing (CO-PC), and Profitability Analysis (CO-PA). Partner with Finance, Supply Chain and other teams to understand business requirements and translate them into functional SAP solutions including re-design of the existing to fit into best practices. Make strategic recommendations leveraging experience to drive innovative solutions tailored specifically for the Organization management teams, enhancing operational efficiency and overall business performance. Design and maintain costing variants, valuation strategies, and transfer pricing configurations. Lead end-to-end cost rollups and standard cost updates; analyze variances and reconcile data with FI and MM. Develop and optimize CO-PA reports and integrate them with Analytics for business insights. Ensure accurate Material Ledger actual costing runs and coordinate with Finance for reconciliation and reporting. Collaborate with FI, MM, and PP teams to ensure seamless integration across modules. Provide functional documentation, training, and end-user support. Participate in system upgrades, testing, and continuous improvement initiatives. Requirements: Qualifications 7+ years of hands-on experience as an SAP CO Consultant. Proven experience with Material Ledger (ML), actual costing and parallel valuations. Product Costing (CO-PC) - standard and actual cost, cost object controlling Profitability Analysis (CO-PA) including Margin Analysis - costing-based and account-based Strong integration knowledge with FI, MM, and Inventory modules. Integration with Universal Journal and experience in cost elements and GL harmonization. Experience with S/4HANA Finance and Universal Journal (ACDOCA) preferred. Solid understanding of financial and management accounting principles. Excellent analytical, communication, and documentation skills.

Job Title: SAP SD Consultant Detailed Job Description Key Responsibilities Analyze and document U.S. business requirements related to sales, shipping, billing, and pricing processes. Configure and customize the SAP SD module (ECC) to align with U.S.-specific business needs. Lead or participate in the end-to-end SAP SD project lifecycle - including blueprinting, configuration, testing, deployment, and post-go-live support. Design and implement U.S.-specific pricing procedures, covering sales taxes, freight, and special pricing functions. Configure and manage tax determination processes for multiple U.S. states and localities, including integration with third-party tax software such as Vertex or Avalara. Set up and support EDI transactions commonly used in the U.S. (e.g., 850, 855, 856, 810). Manage and support intercompany sales and billing processes. Configure outbound logistics processes including shipping points, shipping conditions, and document printing. Collaborate with cross-functional teams (FI/CO, MM, LE) to ensure seamless integration and issue resolution. Conduct various system testing phases - unit, integration, and user acceptance (UAT). Develop and maintain comprehensive functional documentation, configuration guides, and user manuals. Conduct user training sessions and provide post-implementation support. Skills and Qualifications Experience: Minimum of 8-10 years of hands-on experience in SAP SD, with at least one full-cycle implementation focused on U.S. localization. Expertise: Strong command of SD configuration, including sales order management, pricing, billing, and shipping. U.S. Localization: In-depth understanding of U.S. business and compliance requirements - particularly sales tax, EDI processes, and legal regulations. Integration: Proven knowledge of integration with FI/CO, MM, and LE modules. Technical Skills: Ability to draft functional specifications and perform basic ABAP debugging. Communication: Excellent communication and interpersonal skills for client and team collaboration. Certification: SAP SD certification preferred. Analytical Ability: Strong analytical and problem-solving mindset to deliver efficient, compliant solutions. ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women