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Information Technology Consultant Jobs in Clemmons, NC

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  • Landing Gear Systems Engineer

    Honda Aircraft Company 4.5company rating

    Information Technology Consultant Job 34 miles from Clemmons

    Systems Engineer involved in the design and production engineering of Aircraft Landing Gear and Hydraulic Systems. The candidate will create layouts, detailed designs, qualification and certification documentation, and aircraft production & in-service designs and modifications. Duties and Responsibilities: Generates Engineering Models and Drawings utilizing CATIA Version 5. Use novel approaches to solve complex and challenging problems. Performs trade studies for Landing Gear and Hydraulic Systems to identify optimal engineering solution. Perform component layouts for Landing Gear and Hydraulic Systems in support of schematic architecture. Systems may range from conventional mechanisms to complex control and monitoring systems. Perform kinematic studies and system performance analysis for Landing Gear Systems. Geometrical Dimensioning & Tolerancing knowledge to optimize part design for cost and functionality. Collaborates with the Integrated Product Team to resolve cross functional issues. Implements Industry best engineering practices (design for manufacturing, design for reliability and design for maintainability). Have the ability to understand and apply certification requirements. Have the ability to generate Landing Gear and Hydraulic qualification and certification documents in support of design and qualification requirements. Implement design solutions optimized for cost and weight. Manages task execution to ensure on-time and on-target completion. Searches for problem root cause and develop corrective action plans and solutions. Participates in design / development reviews with management and internal customers. The candidate must have the ability to deliver technical presentations effectively to a diverse and demanding audience. Investigate and disposition production line build issues. Education, Work Experience, Certification and/or Licensure: BS in Mechanical Engineering with 8-12 years directly related experience or MS / MBA with 6-10 years of experience Some Travel will be required Knowledge, Skills and Abilities: Proficient in use of CATIA Version 5 or Version 6. Advanced knowledge of drafting rules and configuration management. Advanced knowledge of Geometrical Dimensioning and Tolerancing. Proficient in Microsoft Office Products. Functional knowledge of Team Center of similar Product Life Cycle tools Familiar with FAR Part 23 or Part 25 Functional knowledge of SAP preferred. Physical Requirements: Incumbents may be routinely exposed to equipment operational noise heat-cold-dust, and/or aircraft equipment, parts, or fuel odors. Incumbents may be required to stand, sit, squat, walk, bend, climb ladders, move, reach, or stretch for prolonged time periods with no restrictions, as required by job duties. Work in a safe and professional manner while adhering to all regulatory requirements (FAA, OSHA, DOT, EPA, State, and Federal regulations, etc.). Read, hear, speak, and see with no restrictions, as required by job duties. Comprehend and adhere to management directions and/or safety instructions with no restrictions. Effectively communicate in Business English language. Pull, push, carry, lift, or move items up to 10 lbs. throughout the work shift without assistance, as required by job duties. Pull, push, carry, lift or move materials/people/items/equipment weighing up to 50lbs or more during the work shift, with the use of Company provided “reach assistance technology” or “movement assist technology” (fork-lifts, pallet jacks, pulleys, dolly's, robotics reach equipment, people movers etc.), as required by job duties. The above statements are intended to describe the general nature and scope of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Duties, responsibilities, and activities may change at any time with or without notice. This document does not constitute a contract between the incumbent and Honda Aircraft Company. (FLSA: ) 01/07/13
    $66k-90k yearly est. 15d ago
  • Collaboration Technology Analyst, Information Systems

    Wake Forest University 4.2company rating

    Information Technology Consultant Job 9 miles from Clemmons

    External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the . Cover Letter and Supporting Documents: * Navigate to the "My Experience" application page. * Locate the "Resume/CV" document upload section at the bottom of the page. * Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Summary Provides comprehensive support for all campus audio-video, CATV, and Collaboration video systems and associated infrastructure. Recommends enhancements and relays client feedback to the Associate Director of Infrastructure. Designs and performs training for faculty, staff, and students. Essential Functions: * Responsible for maintaining the Multimedia Support tickets in the reporting system. * Provides technical support for Multimedia systems, maintaining the high-quality standards established for classroom technology. * Works with other departments to facilitate events requiring multimedia technical setup and support. * Ensures internal control, security, and audit ability measures are followed during configuration, integration, and maintenance of hardware and software to protect security and integrity. * Collaborates on the design and engineering of Multimedia systems in new implementations and upgrades to existing classrooms. * Conducts training sessions on the operation of all systems for faculty and staff. * Performs preventive maintenance and testing of all Multimedia technology in classrooms and conference spaces. * Performs other related duties as assigned. * Maintains proficiency in live sound and live streaming technologies and methods. * Supports live, hybrid, and virtual events for the college. * Performs A/V control programming maintenance. * Manages webinar licenses and provides training to users on webinar functionality. Required Education, Knowledge, Skills, Abilities: * Associate's degree or equivalent experience. * One year of experience in the functional area or a related field. * Ability to work in normal repair situations as well as a good knowledge of Multimedia system design and integration, Telepresence Systems, and a working familiarity with CATV systems. * Understanding of integration technology and the application to system design. * A basic knowledge of sound reinforcement and video technologies. * Troubleshooting/problem solving skills in electronics. * Ability to operate multiple types of electronic test equipment. * Ability to use professional knowledge and experience to analyze information and exercise judgment in resolving problems of high complexity. * Interacts regularly with peers; may interact with internal/external customers to gather data, provide information, or resolve complex technical issues. * Good written and verbal communication skills, superior telephone etiquette, and the ability to deal effectively with students, faculty, staff, peers, and management. * Knowledge of electrical safety. * Valid driver's license with a good driving record; must be insurable. * Good understanding of programming integrated control systems used in TelePresence rooms, classrooms, meeting rooms, and any other automated electronic space. * Availability to work after hours and/or weekends and on-call, as specified by supervisor. * Ability to lift up to fifty pounds. * Subject to inside/outside environmental conditions, frequently in close quarters, and subject to hazards. Preferred Education, Knowledge, Skills, Abilities: * CTS or other certification in the AV field. * Any control programming experience. * Operation of hand and power tools. * Basic Network understanding. * Understanding of streaming services. * Understanding of how cloud-based products. * Approachable personality that allows for the dissemination of information to a wide variety of audiences. Accountabilities: * Accountable for maintaining the security and confidentiality of any proprietary or sensitive information or data in any medium regarding the university, its students, faculty, or staff. Accessing or disclosing such information or data must be deemed necessary for the performance of one's job responsibilities and must be authorized by the employee's supervisor. Additional Job Description Time Type Requirement Full time Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact ************* or **************.
    $62k-73k yearly est. 40d ago
  • Instructor, Information Technology (9-Month)

    Randolph Community College 4.1company rating

    Information Technology Consultant Job 39 miles from Clemmons

    General Job Description Instructor, Information Technology reports directly to the Department Head, Information Technology. Instructor, Information Technology provides quality learning experiences, facilitates the learning process, advises students, seeks professional development opportunities, and contributes to the development of curriculum courses/programs. The contract length for this position is nine months.
    $61k-73k yearly est. 60d+ ago
  • IT Systems Administrator III

    GSO 4.7company rating

    Information Technology Consultant Job 34 miles from Clemmons

    The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service . We're looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day . We value teamwork and celebrate our successes as a team and will value your contribution! Added Benefits for choosing The Fresh Market Team: Team member discount up to 40% Health, Dental & Vision insurance available for individual, spouse, partner, and family. And much more! 401K contribution and match for part-time and full-time team members. Personal time off and additional time off purchase plans available About the Position: The Fresh Market currently has an opening for an IT Systems Administrator III in our Store Support Center (099) in Greensboro, NC. The IT Systems Administrator III is responsible for the effective and efficient design and engineering of IT infrastructure used to support all business processes across the enterprise. This position manages Windows-based infrastructure including VDI, and virtualized server infrastructure. The position is responsible for providing service-based solutions for enterprise infrastructure needs. The role reports directly to the Manager of IT Operations. #LI-HYBRID #LI-CL1 What You'll Do: Collaborate with technical stakeholders on policy and strategy of short-term results, usually less than 1 year Is compliant with all TFM policies, practices, and procedures Coach and grow internal technical staff Manage cross-functional team projects in areas of expertise Responsible for maintaining and reporting on operational SLA's Fosters a service-oriented culture driven by continual service improvement techniques. Contribute to the development of IT strategy and roadmap and ensures its integration with the broader IT and enterprise strategic objectives Design and deliver secure solutions that meet the “Always On” architectural standards Manage the full lifecycle of assets and services under area of responsibility Supports the I&O sourcing strategy and leverages the standard procurement methodology. Lead and or participate in incident response & deployment activities Support and implement company defined security best practices Foster and support the continued adoption of agile project management methodology Collaborate with other technical teams to assist in achievement of department goals Qualifications: At a minimum, what you'll need: Bachelor's in Computer Science, Information Systems, Engineering, or related field, or equivalent work experience. 10+ years equivalent work experience or combination of education and work experience. Mastery level skills with the following technologies: Enterprise Windows Server Management Citrix technology stack DNS & DHCP management AD, ADFS, and SSO technologies Application monitoring and reporting tools PowerShell and other automation technologies AWS and Azure cloud services Excellent analytical, conceptual thinking, problem solving, planning, and execution skills Ability to identify and evaluate new Infrastructure technologies and the business benefits Demonstrated ability to use agile methodology to estimate and plan project outcomes Strong vendor management and partner relations skills to identify and leverage resources internal and external to achieve project objectives Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to senior leaders, and business concepts to the I&O workforce Enthusiastic and willing to work in a team-oriented, collaborative Agile SCRUM environment Strong customer-service orientation and a professional demeanor. Excellent understanding of the organization's goals and objectives. Excellent documentation skills. Highly self-motivated and directed. Preferred qualifications: Windows Server or Citrix certifications Previous grocery or other retail experience REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training. We are proud to be an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law. The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.
    $75k-102k yearly est. 26d ago
  • IT Operations Manager

    Environmental Air Systems 4.5company rating

    Information Technology Consultant Job 23 miles from Clemmons

    Benefits: Weekly Pay Medical, Dental, & Vision Insurance 401(k) & 401(k) Roth Life Insurance Short & Long-Term Disability Onsite Health Clinic FSA Responsibilities: Infrastructure Management: Oversee the design, implementation, and maintenance of the company's IT infrastructure, including network (LAN, WAN, WLAN), servers (physical and virtual), storage systems, and telecommunications. Ensure optimal performance, security, and scalability. System Administration: Manage and administer critical business systems, including ERP (if applicable), CRM, email, and other enterprise applications. Coordinate with vendors for support, upgrades, and implementations. Cybersecurity: Working with Comfort Systems IS team to ensure all of EAS is in a protected state. Data Management and Backup: Establish and maintain data backup and recovery procedures to ensure business continuity in the event of system failures or disasters. Manage data integrity and security. IT Support and Helpdesk: Oversee the IT support function, ensuring timely and effective resolution of user issues. Develop and maintain IT support documentation and training materials. Vendor Management: Manage relationships with IT vendors, evaluate their performance, and negotiate contracts to ensure cost-effectiveness and quality of service. Budget Management: Develop and manage the IT budget, ensuring cost-effective utilization of resources and adherence to budgetary constraints. Team Leadership: Lead, mentor, and develop the IT team, fostering a collaborative and high-performing work environment. Compliance and Governance: Ensure IT operations comply with relevant industry standards, regulations, and company policies. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA Security+, Network+, Microsoft Certified Professional) are a plus. Minimum of 3-5 years of progressive experience in IT management, with a proven track record of successfully managing IT infrastructure and operations. Strong technical expertise in network administration, server management (Windows Server, Linux), virtualization technologies (e.g., VMware, Hyper-V), cloud computing (e.g., AWS, Azure), and cybersecurity best practices. Experience with ERP and CRM systems is highly desirable. Excellent understanding of data backup and recovery procedures. Proven ability to develop and implement IT policies and procedures. Strong analytical, problem-solving, and decision-making skills. Excellent communication, interpersonal, and leadership skills, with the ability to effectively communicate technical information to non-technical stakeholders. Ability to manage multiple projects and priorities in a fast-paced environment. Experience managing IT budgets and vendor relationships.
    $93k-124k yearly est. 23d ago
  • IT Litigation Support

    Contact Government Services

    Information Technology Consultant Job 9 miles from Clemmons

    Employment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities. * Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format. * Ensures systems availability, functionality, integrity, and efficiency. * Installs new or modified litigation support hardware and software. * Resolves hardware/software interface and interoperability problems. * Maintains and controls the district's litigation support equipment inventory. * Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. * Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data. * Promotes awareness of security issues among management and employees. * Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures * Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. * Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users. * Performs other related duties as assigned. Qualifications: * Must be a U.S. Citizen * Bachelor's Degree (In related field) * Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance * Experience with Litigation Support principles, methods, and practices * Experience with Litigation Support systems development concepts * Performance monitoring principles and methods * Quality assurance principles * Familiarity with Technical documentation methods and procedures * Familiarity with Systems security methods and procedures * Oral and written communication techniques * Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity * Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems * Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $52,416 - $67,392 a year
    $52.4k-67.4k yearly Easy Apply 60d+ ago
  • Information Technology Services Helpdesk Administrator

    Davidson County Community College 4.0company rating

    Information Technology Consultant Job 18 miles from Clemmons

    Be part of something big. Davidson-Davie Community College is an award-winning institution that is committed to student learning and success, as well as the economic growth of the communities we serve. Our goal is to identify individuals who will assist in our mission, so that everyone has the opportunity to succeed at Davidson-Davie Community College. Our benefits and other resources make it possible to excel both professionally and personally. We are a dynamic community that supports and celebrates the success of our students, faculty and staff. The future is here! The Information Technology Services (ITS) Helpdesk Analyst's primary duties are to take technology support calls and route helpdesk tickets for the ITS department, serving as the first point of contact for all campus support areas. The Helpdesk Analyst reports to the Coordinator of College Information Systems. The following functions represent the areas of responsibility for this position. Answer calls placed to the department and provide front line support for all areas of technology. Escalate tickets to the appropriate analyst or service area. Administer settings in the helpdesk including but not limited to creation of knowledgebase articles and optimizing automations. Assist students, faculty and staff with password resets and multi factor authentication requests. Assist with IT audit compliance including managing user authorization processes, adds, edits and removes. Assist with Learning Management System administrative tasks. Assist with College Information System administrative tasks. Assist with reporting and data needs of the department and campus community. Assist with administering the document imaging and form solution systems. Manage wayfinding and digital display directory information. Assist the campus community with questions of a general nature related to computer services. Perform other duties as assigned as a member of a close-knit team, giving and receiving help as needed. What you'll do on a typical day The helpdesk analyst will be the first point of contact for Davidson-Davie's IT department. Contact may come in the form of a help ticket, phone call or email. The help desk analyst will administer the help desk solution. * Answer phone calls * Respond to emails * Respond to help desk tickets * Route tickets to the appropriate service area or technician * Create and administer knowledgebase articles * Review help ticket processes for improvements * Assist with Learning Management System processes * Assist with College Information System processes * Assist with reporting solutions and document imaging/form solutions * Perform activities to support department and campus initiatives * Pursue new knowledge through training, system deployment and personal interest Your attributes Required minimum qualifications: * Clear understanding of the College's mission * Bachelor's degree or Associate degree with relative training or experience * 1 year of experience in an IT environment or contact center including * First point of contact for end users for a variety of service needs * Experience creating knowledge-base articles * Experience with help desk ticketing system * Demonstrated superior customer service skills both in person and over the phone * Demonstrated documentation and communication skills * Demonstrated organizational skills * Demonstrated ability to work with a variety of users at all levels and needs * General understanding of computer security protocols and business processes * General understanding of reporting systems, workflow and form solution(s). Preferred minimum requirements: * 2 years of experience in an IT environment * 2 years of experience in a contact center or IT helpdesk environment Work environment ADA requirements for this position include critical thinking skills with the ability to process information, analyze data, make assessments, and exercise good judgment to make decisions; possess ease of mobility throughout areas of campus; and effective use of all forms of communication (oral, auditory, written, visual). Must also be able to lift weights up to 65 pounds regularly (job requires physical ability to carry 55 pounds), and be able to climb steps, ladders and work from elevations; endurance to lift, pull, transport and handle equipment and materials. Able to travel to other campus locations. A climate controlled, contact center environment - filled with amazing people, incredible students and career opportunities. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
    $76k-99k yearly est. 25d ago
  • IT Administrator

    Infovisa, Inc.

    Information Technology Consultant Job 47 miles from Clemmons

    Job Description IT Administrator Job Title: IT Administrator Employment Type: Full-Time, Exempt Minimum Experience: 3 Years The IT Administrator works with the IT team and other business units to provide a secure, reliable and fully operational environment to host Infovisa’s software products and services. Persons in this role will build, deploy and maintain all hardware and oversee patch management strategies for on-premise hardware and manage AWS resources for cloud deployments. Essential Functions: Installation, and maintenance of VMWare ESX servers. Creation, maintenance, and replacement of Windows virtual machines. Creation and maintenance of AWS environments. Maintenance of network hardware such as firewalls and switches. Management and monitoring of patches for OS, SQL and software and along with firmware and BIOS updates. Administration of Windows Server, including Active Directory. Administration of virus detection / malware prevention products. Installation, configuration and maintenance of SQL Server. AWS resource management. Monitoring of systems and capacities utilizing a variety of tools. Office 365 administration. Create and maintain documentation on new and existing processes and procedures. Actively participate in periodic DRP / BCP planning and testing. Preferred Talents / Skills: Mindful at all times of the concepts of security and availability. Flexibility to work additional and non-standard hours including overnight travel, weekend and evenings. Self-starter and comfortable taking initiative to complete new tasks. Ability to work on multiple projects simultaneously and prioritize appropriately. Proven ability to work independently in an unstructured and dynamic environment under time constraints. Professional written and oral communication skills. Prior experience creating and maintaining administrative scripts is a plus. Qualifications: 3+ years of proven data center IT experience. About Infovisa Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa’s solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. For more information about Infovisa, visit ***************** Follow us on LinkedIn. Infovisa has offices in Lincoln, NE and Cornelius, NC. Powered by JazzHR 7U8PrmtHio
    $65k-92k yearly est. 30d ago
  • IT Technician - Trackside

    Penske Racing South 4.0company rating

    Information Technology Consultant Job 39 miles from Clemmons

    Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position. Responsibilities: Travel with and support the team to at-track events and testing facilities. Setup/monitor/teardown trackside IT systems at all race & test events. Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions. Analyze trends to prevent future problems and implement failover options. Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes. Ability to wire and test network and coax wires. Ability to diagnose radio and antenna issues. Additional duties may be assigned. Requirements: 2-4 years of Systems Administration experience. Associates degree in engineering or technology-related field, or comparable work experience. Ability to lift 40-plus pounds without restrictions. Ability to work weekends and travel as required; mostly race weekends with some weekday travel required. Exceptional level of organization and attention to detail. Ability to work in high-pressure situations and with minimal supervision. Self-starter and highly motivated to succeed. Excellent customer service skills. A+ Certification required within 90 days of start date. This position is subject to periodic drug screenings during employment per sanctioning body guidelines.
    $35k-68k yearly est. 6h ago
  • Information Technology Specialist

    Corvid Technologies 4.3company rating

    Information Technology Consultant Job 39 miles from Clemmons

    About Us: At Corvid Technologies, we are dedicated to innovating and improving operational efficiency through cutting-edge technology and automation. Our team is passionate about delivering high-quality solutions that make a real difference. We believe in doing things right, not just doing things quickly. Position Overview: Provides first-level support for issues related to computers and telephones, including problem determination, escalation, tracking, and resolution. Assists local and remote users with resolving computer hardware, computer software, and network/voice communication/connectivity issues. Provide timely reporting of IT Operations, work order, and inventory status. Perform administration maintenance tasks in accordance with established procedures. This position is available at our office in Mooresville, NC. Required Qualifications: Bachelor's degree in a technical field (Mathematics, Physics, Chemistry, Computer Science etc.) OR 1-2 years of experience in IT Support Ability to obtain and maintain a U.S. security clearance Strong desire and ability to learn Team-oriented and outgoing Essential Job Duties: Ensure that incidents and requests are handled according to agreed procedures and ensure that documentation of the supported components is available and in an appropriate form for those providing support. Ensure that appropriate action is taken to anticipate, investigate and resolve problems in systems and services, ensuring that such problems are fully documented within relevant system(s). Coordinate the implementation of agreed remedies and preventative measures and analyze patterns and trends. Provide oral, written, or hands-on support to all hardware, software, and telephone users. Utilize working knowledge of MS Office suite, desktop operating systems, problem management systems, end-user administration (password resets, permissions, restarting services). Responsible for user, account, and service provisioning. Responsible for installing/deploying software on endpoints (password resets, permissions, restarting services). Responsible for assigning and escalating new incoming support requests. Record, track, escalate, update calls, and close tickets through problem management software. Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files, within own area of responsibility. Resolve problems using electronic tools, manuals, and technical support documentation. Participate in project activities, as assigned by management Communicate effectively acting as a key liaison with customers, team members and colleagues across the company. Effectively communicate technical information to non-technical audiences. Take responsibility for own workload and keep others informed, highlighting potential problems and suggesting solutions to ensure continuity of service delivery. Coordinate activities with other team members. Work Remotely: No Why Corvid? Founded in 2004, we are a group of over 300 engineers and scientists, about three-quarters of whom hold master's degrees or PhDs, that provide end-to-end solutions, including concept development, design and optimization, prototype build, test, and manufacture. We leverage the predictive capabilities of our high-fidelity computational physics solvers, indigenous massively parallel supercomputer system, prototyping plant, and ballistics and mechanics lab to investigate a variety of high-rate physics phenomena. The results are complex engineering solutions for a range of applications: aircraft, ballistic missile defense, cybersecurity, motorsports, armor development, biological systems, and missile and warhead design and development. These results are achieved with optimal design and cost efficiency due to the predictive capability of Corvid's tools and our in-house, end-to-end integrated approach, which differentiates Corvid from the market. We value our people and offer employees a broad range of benefits. Benefits for full-time employees include: Paid gym membership Flexible schedules Blue Cross Blue Shield insurance including Medical, Dental, and Vision 401(k) match up to 6% Three weeks starting PTO; increasing with tenure Continued education and training opportunities Uncapped incentive opportunities
    $63k-91k yearly est. 60d+ ago
  • IT Team Leader (Training & Solutions)

    Forsyth County (Nc 4.2company rating

    Information Technology Consultant Job 9 miles from Clemmons

    Forsyth County Management Information Services (MIS) is seeking a candidate to join our dynamic Training and Solutions Team! The Training and Solutions Team Leader oversees planning, scheduling, modifying, and documenting existing training courses as well as any new IT software or hardware needs. The Training and Solutions team is undergoing a dynamic makeover to work more collaboratively with county departments to tailor training to specific departmental needs. The individual hired for this position will be able to shape what the training team looks like from a service delivery methodology. Distinguishing Features A successful candidate should have the following knowledge, skills and abilities: Interpersonal and leadership skills, including collaboration, facilitation and negotiation skills. Thorough understanding of hardware, software, applications and systems. Strong oral and written communication skills to communicate with different areas and levels oftechnical expertise. Project management skills, including strong organizational skills and proven ability to completecomplex projects and tasks with attention to detail. Knowledge of budgets and contracts pertaining to area of responsibility. Ability to manage a team. Minimum Education and Experience Bachelor's degree in Information Technology or related field, plus four years experience in either system administration or software application development. Project Management experience preferred. Drivers license is required. This position is subject to working in high security areas governed by the US Department of Justice's Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent criminal background check. Essential Duties and Responsibilities Essential duties and responsibilities include but are not limited to: Leads multifunctional teams to attain technological solutions. Trains and mentors staff. Assigns tasks to team members and monitors performance. Manages teams and resources to design, integrate and implement advanced computing solutions. Works with various levels of management to shape and carry out strategic plans. Performs other duties as assigned
    $80k-102k yearly est. 4d ago
  • IT (includes 802.11 Instructional Trainer)

    Emerging Technology Support

    Information Technology Consultant Job 39 miles from Clemmons

    A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario-based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office. Duties & Responsibilities: IT Support Services: - Provide PC-related issue resolution. - Maintain inventory and perform updates. - Manage network infrastructure, including routers, switches, firewalls, and load balancers. - Set-up and maintain an LDAP server for user accounts. - Set up and maintain Virtual Machine servers. - Ensure server room management (backups, updates, security patches). - Implement shared file storage solutions with user access controls. - Define and manage user permissions for file shares. - Support employee desktops and laptops (OS installation, updates, troubleshooting). Instructional Duties: - Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis). - Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup). - Design, develop, deliver, evaluate, and modify courses to meet student needs. - Collaborate with faculty, staff, students, and clients to design training programs. - Create and maintain standardized system images for student computers. Requirements - Secret Clearance Required - Top Secret Clearance Required - Military experience desired
    $34k-61k yearly est. 60d+ ago
  • IT Risk Management Senior Analyst

    City National Bank 4.9company rating

    Information Technology Consultant Job 44 miles from Clemmons

    IT RISK MANAGEMENT SENIOR ANALYSTWHAT IS THE OPPORTUNITY?"The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and analytic techniques to create recommendations and directions for cyber risk mitigation in a complex technical environment. Focus areas of IT Control assessment by the ITRM Security Senior Analyst includes fit for purpose review and challenges and process/risk/control (PRC) reviews to evaluate and overall control program effectiveness in mitigating risk. The ITRM Senior Analyst's goal to create actionable information for IT and business leadership, and to provide objective assessment of cyber security risks for auditors, regulators and external parties. This requires routinely performing review and challenge reviews agains 1LOD testing practices specific to T&I controls, authoring detailed reports and gathering metrics ensure stakeholders receive accurate and complete information. The ITRM Senior Anlayst keeps abreast of external cyber security trends, technologies and cyber risk management approaches, and often works with other teams on cyber risk-related initiatives to provide subject-matter recommendations and guidance to achieve a posture within the bank's overall risk appetite. This is an advanced senior professional with wide ranging experience uses professional concepts and to resolve complex issues in creative and effective ways. Serves as an expert in own discipline or area of specialization Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors"WHAT WILL YOU DO? Perform fit for purpose review and challenges specific to IT (T&I) controls tested by 1LOD Testing team Provide guidance to 1LOD colleagues to ensure testing practices meet internal standards. Support regulatory requirements and deliverables as needed Define analysis objectives, collect data from internal and external sources, and evaluate/analyze data to provide objective information on cyber risks for IT and business management with both summary and detailed reporting Assess risk within subject specialty area to evaluate the design and effectiveness of security controls Partner with external partners, vendors, law enforcement, and intelligence community as applicable to fulfill reporting and information sharing requirements, and collecting information required for comprehensive risk analysis and assessment Create new and maintain process and procedural documentation for various risk analysis and risk assessment activities; Highlight industry-based methodologies, techniques or standards (FAIR, NIST, FFIEC, etc.) used as the basis for analysis efforts Publish routine, accurate risk analysis and assessment reports as defined by organizational risk policies and procedures to applicable audiences for each subject area discipline Participate in other projects and duties as needed or requested WHAT DO YOU NEED TO SUCCEED?Required Qualifications* Bachelor's Degree or equivalent Minimum of 12 years' experience in Information/Cyber Security field Minimum of 6 years' experience in cyber security operations, incident response, IT risk management or investigations Additional Qualifications Demonstrated experience analyzing IT control testing attributes and evidence to properly evaluate and conclude control effectiveness Demonstrated knowledge of cyber security landscape -- threats, trends, technologies Demonstrated knowledge of financial regulation and control frameworks applicable to cyber security or IT risk Excellent communication and interpersonal skills. Including a strong ability to create positive and professional business relationships with internal clients. Strong commitment to working as a team and providing excellent customer service. Exposure to banking or equivalent highly controlled technology environment is preferred Masters' degree in business, computer science or related field preferred Security certifications (CISSP, GSEC, etc.) are highly desired. Demonstrated experience with Industry or subject specific analysis or assessment frameworks is highly desired (FAIR, NIST CSF, etc.) Experience in banking/financial industry is strongly preferred Formalized training in cyber security analysis or assessment techniques WHAT'S IN IT FOR YOU?CompensationStarting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT USSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
    $92.1k-156.9k yearly 60d+ ago
  • IT Systems Administrator II

    North Carolina A & T State University 4.2company rating

    Information Technology Consultant Job 34 miles from Clemmons

    The primary purpose of this position is to provide overall leadership for the CAES IT team and serve as the system administrator and lead contact for technology support in CAES. This position establishes and directs all IT functions in the CAES and works collaboratively with Central Office IT to ensure that technology is acquired and administered properly as well as provides information technology support and consultation to all departments within CAES. Primary Function of Organizational Unit N.C. A&T is a public, land-grant, doctoral research institution and has been the largest historically Black university in the country for the past decade. With an enrollment of 14,311 students in Fall 2024, the university offers 59 undergraduate degree programs, 36 master's programs, and 12 doctoral programs. It is America's top producer of Black graduates in Engineering and Agricultural Science bachelor's programs, as well as a top five producer in numerous additional disciplines, including Liberal Arts and Communications/Journalism. It also ranks no. 3 in master's degrees awarded to Black graduates in Engineering Technologies and Related Fields, no. 4 in master's degrees in Engineering, and no. 11 best business school for women in the nation. Nationally recognized for its leadership and excellence in STEM education and research, N.C. A&T is classified as "R2-High Research Activity" in the Carnegie Classifications and is poised to achieve "R1-Very High Research Activity" status. It also holds Carnegie's earned credential in Community Engagement and the Association of Public and Land-Grant Universities (APLU) Innovation and Economic Prosperity designation. With an annual economic impact of $2.4 billion, N.C. A&T plays a vital role as a higher-education economic driver in North Carolina's Piedmont Triad region and across a state that is ranked No. 1 in the nation for the second straight year as "best for business" by the CNBC financial network. North Carolina Agricultural and Technical State University's College of Agriculture and Environmental Sciences (CAES) has a rich history of innovation and application of cutting edge technology. From our pioneering Laboratory Animal Science and Landscape Architecture programs to our award-winning Cooperative Extension and Agricultural Research programs, our faculty and staff serve today's needs while keeping an eye on the future. With programs and expertise in such areas as biotechnology, agricultural and biosystems engineering, natural resources management, waste management, and foodmicrobiology, the A&T College of Agriculture grows concurrently with the demand for qualified graduates. Our four academic departments are the Department of Agribusiness, Applied Economics and Agriscience Education; the Department of Animal Sciences; the Family and Consumer Sciences; and the Department of Natural Resources and Environmental Design. Within these departments, students will find a myriad of opportunities for classroom learning, research and field work. Through our Agricultural Research Program and our Cooperative Extension Program, we are able to research issues of importance to North Carolina and also provide research-based outreach training to citizens across the state and around the world. Minimum Requirements Bachelor's degree and one year of experience in the information technology field related to the area of assignment; or bachelor's degree in Computer Science, Information Technology, or related discipline; or an equivalent combination of training and experience Experience with Windows and MAC operating systems, iOS, Android Systems, Windows servers, DFS servers, networking systems, Active Directoriy, Scirpting, and system Center Operations manager Preferred Years Experience, Skills, Training, Education Strong written and communication skills; excellent interpersonal and customer service skills; strong organizational skills and ability to develop team performance; ability to establish and maintain effective relationships with faculty, staff and administrators. Required License or Certification Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
    $79k-103k yearly est. 15d ago
  • IT Network Administrator

    Cooper Riis

    Information Technology Consultant Job 46 miles from Clemmons

    Job Description Network Administrator The Network Administrator manages the cyber security measures, installation and maintenance of the hardware and software devices, troubleshooting challenges, supervising the IT team and other related IT needs of the organization. Location: Working between Asheville and Mill Spring, NC Campuses NO REMOTE OPTIONS Schedule: Monday – Friday 8-5 pm Participates in an on-call rotation Benefits: PTO/Sick Time for first day Medical/Dental/Vision Benefits Retirement Plan with company match Company-funded life insurance Free meals on shift Pay: Starting at $65,000 and increases based on experience Responsibilities: Perform network design and capacity planning Conduct research on networks products, services, protocols, and standards in support of procurement and development efforts Install and maintain network servers and operating systems Provide second-level technical support to user concerning network system operations Diagnose problems with network equipment and perform equipment repair or upgrades as appropriate Develop functional data recovery systems and techniques Schedule and monitor backup of network data, periodically restore files, applications, and the entire system on network hardware to test backup facilities Install, configure, and maintain network cabling and other equipment such as hubs, switches, and UPS Oversee the installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices. Install, configure, and maintain IPS/IDS, Firewall, Anti-Virus, Anti-Spam, Antimalware, etc. for maximum internal network protection In conjunction with InfoSec, establish and enforce policies, procedures, and standards regarding LAN, WAN, security, and use of the organization’s computer and information assets Supervise and manage the IT team and department Qualifications: Associates degree in computer science or related field, a bachelor’s degree is preferred Net+, CCNA CCNP, CCIE certifications At least 5 years of networking experience or combination of education and experience At least two years of Microsoft Azure support experience At least two years of Microsoft Teams, M365 Exchance experience Windows Server, Azure Active Directory, and Group Policy Management experience Operational knowledge of Hyper-C, vm Ware experience preferred Network and routing protocols: Ubiquiti switches, Aps, and Cloudkeys Knowledge of switch configuration and programming Powershell experience Supervisory experience leading teams Ability to independently install software and hardware on networking equipment and end user devices Ability to troubleshoot and perform routine maintenance on services, computers, and peripherals equipment *CooperRiis is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. *CooperRiis is a therapeutic healing community located in Asheville & Mill Spring, North Carolina. We are a Smoke/Drug/Alcohol Free Facility.
    $65k yearly 26d ago
  • IT Support Engineer

    Integrated Technologies, Inc. 4.0company rating

    Information Technology Consultant Job 23 miles from Clemmons

    Job Description This is a full-time position in-office with typical work hours from 8:00 am – 5:00pm, Monday through Friday with an hour lunch. We’re seeking an experienced IT Support Engineer to join our team. This role is ideal for someone who combines technical expertise with excellent communication skills and a collaborative mindset. You’ll support small to mid-sized business environments, both remotely and on-site, handling escalated issues, and working closely with the rest of our team to deliver reliable IT solutions. This client-facing role requires not just technical ability but a service-oriented mindset and the ability to work effectively with end users and peers alike. What You’ll Do Provide remote and on-site support for Microsoft 365, Windows desktop environments, and general end-user issues Troubleshoot and maintain Windows Server environments, firewalls, VPNs, and networking components (e.g., VLANs) Support and maintain backup systems and disaster recovery solutions Handle escalations from other technicians and resolve complex infrastructure issues Use the ConnectWise suite (Manage, Automate, Control) for service delivery and documentation Communicate clearly and professionally with clients of all technical backgrounds Document work thoroughly and follow internal processes to maintain service consistency Collaborate with the internal team to share knowledge and improve processes About Us Integrated Technologies, Inc. is a locally owned Managed Service Provider (MSP) based in High Point, NC, delivering outsourced IT services to business clients across the Carolinas. Since 2013, we’ve built a reputation for proactive support, practical solutions, and strong client relationships. Our culture values accountability, curiosity, and teamwork — and we’re looking for people who take pride in solving problems and contributing to shared success. Requirements Experience Minimum 3 years in IT support, with at least 1 year at an MSP Comfortable with PSA, RMM, MDM, and documentation platforms (ConnectWise experience is a plus) Experience supporting Microsoft 365, Entra ID, Intune, Windows Server, and networking technologies Familiarity with virtualization (VMware or Hyper-V) and Apple devices Traits We Value Strong communicator — can explain technical issues to non-technical users Team player — works well with others and shares knowledge Adaptable — comfortable in fast-paced, client-facing environments Organized and accountable — takes ownership of tickets and sees them through to completion Eager to learn — keeps up with new tools, technologies, and best practices Certifications Professional IT certifications (e.g., CompTIA, Microsoft, Cisco) are a plus but not required Benefits Pay Rate: $65,000 – $75,000 (depending on experience and expertise) Health, dental, vision, and life insurance Paid time off + paid holidays 401(k) with company match Company vehicle for onsite work Ongoing training and certification support
    $65k-75k yearly 4d ago
  • Systems Engineer

    Alpha Technologies USA 4.1company rating

    Information Technology Consultant Job 34 miles from Clemmons

    The Systems Engineer is responsible for the proactive administration of the hardware platforms, operating systems and the dependent services for LFUSA. This includes the configuration, installation, deployment, monitoring and troubleshooting of server hardware, operating systems, and services, resolving outages and documenting designs, processes and procedures. Knowledge, Skills and Abilities Required: 3-5+ years of experience in the IT related industry 3-5+ years of operational systems and support experience in a large, dynamic TSM environment Advanced knowledge of back-up strategies and data loss risk remediation Strong operational knowledge of Microsoft Server platforms and technologies including Windows Server 2003/2008/2012, Citrix 4.X-5.X, IIS, DNS, and DHCP Strong operational knowledge of Redhat Linux and VM Linux Strong operational of storage methodologies including IBM v series, Netapp Strong working knowledge of the installation, configuration, recovery, SRM and administration of VMware ESX Server 4.X, 5.X in a large enterprise clustered/high availability environment Demonstrates commitment to providing customer focused quality service Proven ability to work in both a team environment and independently Experience with MS Exchange 2010 DAG's and application disaster recovery methodologies Some travel may be required Qualifications: Bachelors' degree in Computer Science, Information Systems preferred 3-5+ years hands on experience with Microsoft Windows 2003/2008/2012 as a Systems Engineer preferred 3-5+ years of hands on experience with Linux OS 3-5 years of hands on experience with Storage Systems administration 2+ years hands on experience with VMware ESXi 4.x/5.x Experience with 200+ VM's Experience with 100+ physical Intel based servers (preferably IBM X-Series) Excellent communications skills both written and verbal Ability and availability to work occasional nights/weekends assignments as necessary Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist
    $69k-97k yearly est. 60d+ ago
  • Information Technology Services Helpdesk Administrator

    Davidson-Davie Community College 4.0company rating

    Information Technology Consultant Job 45 miles from Clemmons

    Be part of something big. Davidson-Davie Community College is an award-winning institution that is committed to student learning and success, as well as the economic growth of the communities we serve. Our goal is to identify individuals who will assist in our mission, so that everyone has the opportunity to succeed at Davidson-Davie Community College. Our benefits and other resources make it possible to excel both professionally and personally. We are a dynamic community that supports and celebrates the success of our students, faculty and staff. The future is here! The Information Technology Services (ITS) Helpdesk Analyst's primary duties are to take technology support calls and route helpdesk tickets for the ITS department, serving as the first point of contact for all campus support areas. The Helpdesk Analyst reports to the Coordinator of College Information Systems. The following functions represent the areas of responsibility for this position. Answer calls placed to the department and provide front line support for all areas of technology. Escalate tickets to the appropriate analyst or service area. Administer settings in the helpdesk including but not limited to creation of knowledgebase articles and optimizing automations. Assist students, faculty and staff with password resets and multi factor authentication requests. Assist with IT audit compliance including managing user authorization processes, adds, edits and removes. Assist with Learning Management System administrative tasks. Assist with College Information System administrative tasks. Assist with reporting and data needs of the department and campus community. Assist with administering the document imaging and form solution systems. Manage wayfinding and digital display directory information. Assist the campus community with questions of a general nature related to computer services. Perform other duties as assigned as a member of a close-knit team, giving and receiving help as needed. What you'll do on a typical day The helpdesk analyst will be the first point of contact for Davidson-Davie's IT department. Contact may come in the form of a help ticket, phone call or email. The help desk analyst will administer the help desk solution. Answer phone calls Respond to emails Respond to help desk tickets Route tickets to the appropriate service area or technician Create and administer knowledgebase articles Review help ticket processes for improvements Assist with Learning Management System processes Assist with College Information System processes Assist with reporting solutions and document imaging/form solutions Perform activities to support department and campus initiatives Pursue new knowledge through training, system deployment and personal interest Your attributes Required minimum qualifications: Clear understanding of the College's mission Bachelor's degree or Associate degree with relative training or experience 1 year of experience in an IT environment or contact center including First point of contact for end users for a variety of service needs Experience creating knowledge-base articles Experience with help desk ticketing system Demonstrated superior customer service skills both in person and over the phone Demonstrated documentation and communication skills Demonstrated organizational skills Demonstrated ability to work with a variety of users at all levels and needs General understanding of computer security protocols and business processes General understanding of reporting systems, workflow and form solution(s). Preferred minimum requirements: 2 years of experience in an IT environment 2 years of experience in a contact center or IT helpdesk environment Work environment ADA requirements for this position include critical thinking skills with the ability to process information, analyze data, make assessments, and exercise good judgment to make decisions; possess ease of mobility throughout areas of campus; and effective use of all forms of communication (oral, auditory, written, visual). Must also be able to lift weights up to 65 pounds regularly (job requires physical ability to carry 55 pounds), and be able to climb steps, ladders and work from elevations; endurance to lift, pull, transport and handle equipment and materials. Able to travel to other campus locations. A climate controlled, contact center environment - filled with amazing people, incredible students and career opportunities. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
    $76k-99k yearly est. 23d ago
  • IT Network Administrator

    Cooper Riis

    Information Technology Consultant Job 46 miles from Clemmons

    Network Administrator The Network Administrator manages the cyber security measures, installation and maintenance of the hardware and software devices, troubleshooting challenges, supervising the IT team and other related IT needs of the organization. Location: Working between Asheville and Mill Spring, NC Campuses NO REMOTE OPTIONS Schedule: Monday - Friday 8-5 pm Participates in an on-call rotation Benefits: PTO/Sick Time for first day Medical/Dental/Vision Benefits Retirement Plan with company match Company-funded life insurance Free meals on shift Pay: Starting at $65,000 and increases based on experience Responsibilities: Perform network design and capacity planning Conduct research on networks products, services, protocols, and standards in support of procurement and development efforts Install and maintain network servers and operating systems Provide second-level technical support to user concerning network system operations Diagnose problems with network equipment and perform equipment repair or upgrades as appropriate Develop functional data recovery systems and techniques Schedule and monitor backup of network data, periodically restore files, applications, and the entire system on network hardware to test backup facilities Install, configure, and maintain network cabling and other equipment such as hubs, switches, and UPS Oversee the installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices. Install, configure, and maintain IPS/IDS, Firewall, Anti-Virus, Anti-Spam, Antimalware, etc. for maximum internal network protection In conjunction with InfoSec, establish and enforce policies, procedures, and standards regarding LAN, WAN, security, and use of the organization's computer and information assets Supervise and manage the IT team and department Qualifications: Associates degree in computer science or related field, a bachelor's degree is preferred Net+, CCNA CCNP, CCIE certifications At least 5 years of networking experience or combination of education and experience At least two years of Microsoft Azure support experience At least two years of Microsoft Teams, M365 Exchance experience Windows Server, Azure Active Directory, and Group Policy Management experience Operational knowledge of Hyper-C, vm Ware experience preferred Network and routing protocols: Ubiquiti switches, Aps, and Cloudkeys Knowledge of switch configuration and programming Powershell experience Supervisory experience leading teams Ability to independently install software and hardware on networking equipment and end user devices Ability to troubleshoot and perform routine maintenance on services, computers, and peripherals equipment *CooperRiis is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. *CooperRiis is a therapeutic healing community located in Asheville & Mill Spring, North Carolina. We are a Smoke/Drug/Alcohol Free Facility.
    $65k yearly 4d ago
  • Systems Engineer

    Alpha Technologies Usa 4.1company rating

    Information Technology Consultant Job 34 miles from Clemmons

    The Systems Engineer is responsible for the proactive administration of the hardware platforms, operating systems and the dependent services for LFUSA. This includes the configuration, installation, deployment, monitoring and troubleshooting of server hardware, operating systems, and services, resolving outages and documenting designs, processes and procedures. Knowledge, Skills and Abilities Required: 3-5+ years of experience in the IT related industry 3-5+ years of operational systems and support experience in a large, dynamic TSM environment Advanced knowledge of back-up strategies and data loss risk remediation Strong operational knowledge of Microsoft Server platforms and technologies including Windows Server 2003/2008/2012, Citrix 4.X-5.X, IIS, DNS, and DHCP Strong operational knowledge of Redhat Linux and VM Linux Strong operational of storage methodologies including IBM v series, Netapp Strong working knowledge of the installation, configuration, recovery, SRM and administration of VMware ESX Server 4.X, 5.X in a large enterprise clustered/high availability environment Demonstrates commitment to providing customer focused quality service Proven ability to work in both a team environment and independently Experience with MS Exchange 2010 DAG's and application disaster recovery methodologies Some travel may be required Qualifications: Bachelors' degree in Computer Science, Information Systems preferred 3-5+ years hands on experience with Microsoft Windows 2003/2008/2012 as a Systems Engineer preferred 3-5+ years of hands on experience with Linux OS 3-5 years of hands on experience with Storage Systems administration 2+ years hands on experience with VMware ESXi 4.x/5.x Experience with 200+ VM's Experience with 100+ physical Intel based servers (preferably IBM X-Series) Excellent communications skills both written and verbal Ability and availability to work occasional nights/weekends assignments as necessary Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist
    $69k-97k yearly est. 11d ago

Learn More About Information Technology Consultant Jobs

How much does an Information Technology Consultant earn in Clemmons, NC?

The average information technology consultant in Clemmons, NC earns between $61,000 and $111,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.

Average Information Technology Consultant Salary In Clemmons, NC

$82,000
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