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Information technology consultant jobs in Dearborn Heights, MI

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  • IT Field Technician

    Strategic Staffing Solutions 4.8company rating

    Information technology consultant job in Novi, MI

    Job title: IT Field Technician Duration: 12+ months Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Novi, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
    $41k-63k yearly est. 2d ago
  • IT Contract Specialist

    Select Source International 4.3company rating

    Information technology consultant job in Rochester, MI

    Job Description - IT Contract Specialist Contract Length: 5 months (with possible extension) Schedule: Monday-Friday Hours: 8:00 AM - 5:00 PM Position Overview- We are seeking an experienced IT Contract Specialist to support a healthcare system's contract mapping and negotiation process for 700-800 applications. This remote position requires local candidates who can attend occasional onsite meetings in Southeast Michigan. Key Responsibilities - Review, amend, and negotiate contracts related to IT applications used by Ascension Health Map and manage contract data for 700-800 software and application vendors Collaborate with legal, IT, and procurement teams to ensure accurate documentation and compliance Interpret and apply medical and technical terminology within contracts Track contract lifecycles, renewals, and updates as needed Required Skills And Experience - 2-3 years of experience in contract review and negotiation Proficiency in medical and technical acronyms/terminology Strong attention to detail and organizational skills Excellent communication and stakeholder management Required Education - Bachelor's degree in Business Administration, Information Systems or Supply Chain Management required. Preferred Qualifications - 5+ years of contracts experience Prior experience with IT contracts or healthcare technology vendors
    $64k-94k yearly est. 2d ago
  • IT Cloud and Systems Administrator

    Dynamic Map Platform North America

    Information technology consultant job in Livonia, MI

    The IT Cloud and Systems Administrator will be responsible for the design, implementation, and maintenance of DMP's IT systems. This role requires a highly skilled professional with extensive experience in managing complex, hybrid IT environments across 2 locations. The ideal candidate will be a disciplined, proactive problem-solver with a strong background in systems administration, network management, security and transitioning data and/or servers to new locations. Main Duties and Responsibilities Server & Network Administration Perform server administration tasks, including user/group/LDAP administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly Analyze and monitor datacenter performance, health, and utilization with software management tools and respond to hardware issues as they arise; determine specifications, install, deploy, test, and maintain new servers and virtual machines as needed Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, security, support internet, intranet, LANs, WANs, and network segments · Configure and maintain LAN/WAN, firewalls, VPNs, and switches. · Ensure secure and reliable FTP data transfers from international partners · Design, install, configure, and maintain computers, servers, networks, and related infrastructure · Monitor systems performance and ensure reliability and availability · Troubleshoot and resolve hardware, software, and network issues · Perform regular system backups and recovery procedures and audits · Develop and maintain documentation for systems and processes · Deploy scalable processing frameworks using cloud or software-defined hardware, or server-less approaches where applicable Work closely with Software Engineers to develop automated deployment strategies for seamless, well-tested and reliable processing pipelines Stay current with IT industry trends and emerging technologies Recommend and implement best practices for achieving high reliability, scalability and cost optimization Database and Security Administration Support PostgreSQL databases and remote access systems. Implement and manage robust security measures to protect network infrastructure, servers, databases, and cloud environments. Conduct regular vulnerability assessments, penetration testing, and security audits to identify and mitigate risks. Monitor security logs and alerts to proactively detect and respond to threats, intrusions, and anomalies. Ensure compliance with industry standards and regulations such as ISO 27001, NIST, and GDPR where applicable. Manage firewalls, antivirus software, endpoint protection, and intrusion detection/prevention systems (IDS/IPS). Develop and enforce security policies, access controls, and user authentication protocols. Coordinate incident response efforts and maintain documentation of security events and resolutions. Stay current with emerging cybersecurity threats and recommend best practices for risk mitigation. Collaborate with internal teams to ensure secure software development and deployment practices. Provide training and guidance to staff on security awareness and safe computing practices. Team Collaboration and Support Work closely with a small IT team (3 staff members) to support daily operations. Provide Tier 2/3 support for escalated issues. Document systems, procedures, and configurations. Skills, Qualifications, and Competencies Required Skills Bachelor's degree in Computer Science, IT, MIS or related field with a Computer/Software Engineering focus. A minimum of 5 years of professional experience in system administration of cloud and on-premises infrastructure based IT services Proficiency in Windows and Linux operating systems Strong knowledge of network protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, firewalls). Experience with virtualization and container technologies (e.g., VMware, Kubernetes, Docker) Hands-on experience with at least one of the major cloud platforms (e.g., AWS, OCI, Azure, GCP) Network troubleshooting and performance tuning. Proven incident response and security hardening experience Compliance awareness (e.g., ISO 27001, NIST, GDPR) Excellent troubleshooting, problem-solving and analytical skills Familiarity with PostgreSQL and remote access tools. Strong communication and interpersonal skills Preferred Skills Certifications: MCSE, RHCE, CCNA or similar Experience with DevOps tools (Jenkins, Bitbucket, Docker, Kubernetes). Scripting in Python or Bash. Experience with geospatial data or lidar processing is a plus. Work Environment On-site presence required at our Livonia, MI office. Fast-paced office environment with multiple priorities and competing demands Regular office hours with some requirements for additional work during busy times. May work for long periods reviewing data on computer Occasional 15-20% travel to office in California Assets Experience with test driven DevOps Experience with continuous integration environments Experience with configuration management & ALM systems such as Atlassian, Jenkins, Bitbucket, and Polarian is a plus Moving servers and/or data to across servers a plus Coding using python Domain knowledge of Geospatial subject domain Disclaimer This job description is not designed to be a complete list of all activities required to be successful in the above position. DMP NA retains the right to change or assign other activities to this position.
    $59k-83k yearly est. 4d ago
  • Computer IT Support Technician (MSP Experience Preferred)

    Creative Programs and Systems

    Information technology consultant job in Brighton, MI

    Creative Programs & Systems (CPS) Brighton, MI (On-site) Full-Time | Mid-Advanced Level Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance. Responsibilities: Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs) Deploy, monitor, and maintain backup and disaster recovery solutions Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware) Implement security best practices, including patching, MFA, endpoint protection, and password management Monitor RMM tools for alerts, system performance, and automated maintenance tasks Document procedures, client configurations, and issue resolutions accurately in ticketing systems Provide occasional on-site support for client installations, upgrades, and troubleshooting Requirements: 3+ years of IT support experience, preferably in an MSP environment Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred Ability to manage multiple client environments and prioritize support tickets efficiently Excellent problem-solving and communication skills Valid driver's license and reliable transportation for client visits Preferred Certifications: CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator or Azure Administrator Any other relevant vendor certifications (Cisco, VMware, etc.) Why Join CPS: CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence. To Apply: Submit your resume and a brief cover letter detailing your IT support experience to **************.
    $38k-64k yearly est. 3d ago
  • IT Infrastructure & Support Specialist

    Rgbsi 4.7company rating

    Information technology consultant job in Harper Woods, MI

    Job description: As an IT Infrastructure & Support Specialist, you will combine technical troubleshooting skills with hands-on infrastructure management. Your role involves resolving IT tickets, managing hardware/software assets, and performing physical tasks such as cable installations. You will ensure seamless connectivity and system functionality while supporting both end-users and backend infrastructure. This position is ideal for someone who enjoys working with both digital systems and physical infrastructure. **Role** Provide on-site end-user support at the Harper facility, focusing on printers/plotters, AutoCAD LT installs and performance troubleshooting, Office 365 support, Tier 1 remote assistance via TeamViewer and Freshservice, and on-site inventory management. No cabling/wiring work required. **Key responsibilities** - Serve as the on-site IT point of contact for Harper users; handle walk-ups and scheduled support. - Install, configure, and troubleshoot AutoCAD LT; address performance issues (workstations, drivers, plots). - Set up and maintain printers/plotters (including CAD printers); resolve jams, drivers, queues, and connectivity. - Provide Tier 1 ticket support remotely via TeamViewer/Freshservice; triage, resolve, and escalate per SOP. - Support Office 365 (Outlook, Teams, OneDrive/SharePoint) and common desktop apps; handle account/access issues. - Perform workstation setup/imaging, peripheral support (docks, monitors, scanners), and basic hardware troubleshooting. - Manage on-site IT inventory: track check-in/out of laptops and peripherals, maintain spares stock, process RMAs/repairs, and keep asset records current. - Maintain accurate ticket updates, asset records, and quick guides for recurring issues. - Coordinate with central IT for escalations (networking, server-side, advanced CAD issues); no wiring work. **Requirements** - 2-4+ years in IT support/help desk/desktop support. - Strong Windows workstation support; printer/plotter setup and troubleshooting experience. - Hands-on AutoCAD LT install/support; familiarity with CAD performance tuning basics. - Office 365 support experience; user/account/application troubleshooting. - Comfortable with remote support tools (TeamViewer) and ticketing (Freshservice). - Clear, patient communication; ability to work independently on-site. - Able to lift/move typical IT gear (monitors/printers) 50LB - **Certifications** - Required: CompTIA A+ (or equivalent experience). - Preferred: CompTIA Network+, ITIL Foundation, Microsoft MD-102 (or MS-900), Autodesk Certified User - AutoCAD. **Nice to have** - Basic scripting (PowerShell) for repeatable tasks. - Experience with CAD peripherals/environments; driver/package deployment familiarity. - ITIL/CompTIA A+/Network+ helpful but not required. **Success measures** - Ticket SLA adherence and first-contact resolution. - User satisfaction/CSAT at Harper. - Uptime/readiness of printers/plotters and CAD workstations. - Accuracy of on-site inventory and asset records. - Quality/coverage of documentation and ticket notes. **Work conditions** - On-site at Harper; occasional short trips to nearby buildings. - Standard business hours; after-hours only for priority escalations if needed (specify cadence if applicable). Reports to: IT Manager
    $64k-92k yearly est. 3d ago
  • Information Technology System Administrator

    Imageone 4.5company rating

    Information technology consultant job in Oak Park, MI

    IT Systems & Operations Administrator Imagine working in a place where your manager truly believes in your personal and professional development. It's not imaginary. It's image One. It's for real. We have an award-winning company culture like none you've ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment. We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions. We strive for life balance, not work-life balance. We genuinely want you to be happy. We love to surprise you. Every single one of our team members gets a “We Care Friday” - an unexpected phone call on Thursday to tell you, “Don't come in tomorrow. We've got you covered!” No secrets here! We practice open book management, so you will always understand our financials. You'll learn how to read an income statement and balance sheet like a pro and you'll be financially rewarded through our profit bonus program. We hire awesome people who strive to deliver extraordinary service. We're looking for an experienced Sales Development Representative to join our growing team. We'd love to talk to you! Who We Are ImageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that? What will your Responsibilities be? Maintain regular and routine attendance, either onsite or remotely as scheduled. Fulfill all duties outlined in the IT Systems & Operations Administrator Accountability Sheet. Provide first-level IT support for hardware, software, networking, mobile devices, and AV/IT systems at the Oak Park office. Manage IT onboarding and offboarding processes, including equipment requests, asset tracking, and lifecycle management. Administer core business systems including Microsoft 365, ERP, CRM (SalesChain), Laserfiche, workflow tools, and security platforms. Monitor backups, system performance, and security alerts, escalating issues to senior IT or the Managed Service Provider (MSP) as needed. Collaborate with the Managed Service Provider on infrastructure maintenance, incident response, and system upgrades. Coordinate vendor support for third-party applications (e.g., HubSpot, ECI, SalesChain, etc.). Lead and contribute to continuous improvement initiatives, such as automation, process optimization, and system enhancements. Provide emergency after-hours support when required. Deliver an eXtraordinary IT experience for internal and external stakeholders through responsiveness, professionalism, and proactive service. Prepare and deliver ad hoc and routine IT reports for leadership and operational review. What do you need to have? 3-5 years of IT support, systems administration, or related technical role Experience with IT service management, infrastructure monitoring, and ticketing systems Preferred: CompTIA A+, Network+, Security + Microsoft or Cisco Certification SQL Certification Hands on Knowledge of Microsoft 365, Active Directory, CRM/ERP Systems (EA, Sales Chain, or others), and collaboration platforms; IT Ticket Systems Management/Knowledge of Huntress MDR Software, VMware Power PDF and general management/oversight of 3rd party software Hands on knowledge of rack mounts, tower server, ups, access points, and cabling infrastructure Excellent communication skills, both written and verbal Perks of this position Amazing workplace culture Medical, Prescription Drug, Dental and Vision Benefits Health Savings Account benefits Flexible Spending Account benefits Company paid Life Insurance Matching 401K savings instrument Paid Time Off Program Additional Days Off - Community Service Day, Your Birthday and We Care Friday...one surprise Friday off
    $62k-86k yearly est. 1d ago
  • Learning Management System Administrator

    Millennium Software and Staffing Inc. 4.2company rating

    Information technology consultant job in Detroit, MI

    Millennium Software is looking to hire a Learning Management System Administrator for their client based in Michigan. Title: Learning Management System Administrator Experience with Learning & Development. Experience with training Coordination. Experience with administrative duties.
    $70k-88k yearly est. 3d ago
  • IT Director

    Applus 4.2company rating

    Information technology consultant job in Troy, MI

    Director IT - North America Applus is a leading global provider of testing, inspection, and certification services. We work across a wide range of industries to ensure the safety, quality, and performance of our clients' products and operations. Job Summary The IT Director is responsible for overseeing the overall operation of company-wide information systems across multiple sites and states, supporting both onsite and remote environments. This position provides leadership for IT strategy, infrastructure, cybersecurity, and support services across all Applus+ groups. The IT Director ensures compliance with ITAR and other applicable regulations while maintaining a secure and efficient IT environment. This position will be working closely with Applus Global IT to align strategy and IT policies. Responsibilities Direct and oversee IT operations across multiple locations, including network infrastructure, hardware, software, and cybersecurity. Ensure IT alignment and integration between the Labs and Energy divisions to support business goals and operational efficiency. Evaluate user needs, system functionality, and overall IT performance for both onsite and remote operations. Develop and implement strategic IT plans that enhance business capabilities while maintaining cost-effectiveness. Ensure compliance with ITAR (International Traffic in Arms Regulations) and other applicable security standards. Coordinate ITAR and related compliance initiatives with Applus IT Corporate to ensure alignment across all Applus companies globally. Safeguard assets through disaster recovery planning, backup procedures, and information security controls. Oversee Cloud Services, system backups, and Microsoft platform infrastructure, ensuring reliability and data integrity. Lead and manage a geographically distributed IT team; oversee helpdesk operations to ensure timely response and issue resolution. Plan and execute upgrades for security, software, and hardware systems. Manage IT budgets, control expenditures, and ensure cost-effective technology investments. Develop policies, procedures, and standards governing system use, access, and data protection, aligned with global IT Policies. Oversee infrastructure and application migrations to modern platforms, ensuring minimal downtime and seamless user transition. Collaborate with division leadership and corporate IT to align technology initiatives and standards. Maintain strong vendor relationships and oversee technology contracts, leveraging current global IT contracts. Stay current with emerging technologies, trends, and security threats relevant to multi-site and regulated environments. SUPERVISORY RESPONSIBILITIES Lead IT staff across multiple sites, ensuring alignment, training, and professional development. Maintain a safe, secure, and compliant work environment. Coach, counsel, and appraise team performance in partnership with HR. KNOWLEDGE AND SKILLS Proven experience managing multi-site and multi-state IT operations. Strong understanding of ITAR compliance, information security, and coordination with corporate IT for global alignment. Proven experience guiding organizations through transitions to meet DoD compliance standards, with CMMC certification or hands-on CMMC readiness experience preferred. Advanced knowledge of Microsoft technologies, including Azure, Active Directory (AD), Microsoft Fabric, and other Microsoft-based platforms. Strong background in Cloud Services, virtualization, and data backup solutions. Experience supporting both onsite and remote users in operational and lab environments. Excellent leadership, communication, and organizational skills. Ability to make strategic decisions and drive implementation across distributed teams. Skilled in budget management, system audits, and vendor negotiations. Demonstrated success in developing and executing IT strategies in fast-paced technical industries. EDUCATION AND WORK EXPERIENCE Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 7 years of progressive IT leadership experience, including multi-site responsibility. Experience in a regulated environment (ITAR or defense-related) strongly required.
    $112k-161k yearly est. 3d ago
  • Systems Engineer - Direct Hire

    Robert Half 4.5company rating

    Information technology consultant job in Bloomfield Hills, MI

    Our client, a growing Managed Service Provider, is seeking an experienced Systems Engineer to support client projects and deliver high-level technical solutions across small to mid-sized business environments. This role partners closely with the Director of Technical Operations and internal teams to design, implement, and support secure, scalable IT systems. What You'll Do Serve as a primary technical resource and trusted advisor for clients Deliver remote and on-site support across Windows environments Design, deploy, and support Windows Server, virtualization (Hypervisor/VMware ESX), and Active Directory Configure and support firewalls, VPNs, and security solutions (FortiGate, Cisco, SonicWALL, DUO preferred) Manage tickets, execute client projects, and own issues from identification through resolution Troubleshoot hardware, software, networking, and endpoint security issues Create clear documentation and maintain accurate time tracking What You Bring Strong customer service and communication skills Advanced troubleshooting and problem-solving abilities Deep experience with Windows 11, Windows Server, AD, DNS, DHCP, GPO, and Microsoft 365 Working knowledge of networking fundamentals and TCP/IP Experience supporting VPNs, antivirus, EDR/MDR, email systems, and data migrations Ability to work independently in a fast-paced MSP environment Preferred Experience 10+ years of systems/network administration Managed Service Provider (MSP) background Experience with tools such as Autotask, Datto RMM, and ITGlue Relevant certifications (A+, Network+, CompTIA, MCITP) a plus Why Join Competitive compensation and benefits (medical, dental, vision, 401k match) Paid time off and holidays Bonus and revenue-sharing opportunities Clear growth and advancement potential
    $88k-122k yearly est. 2d ago
  • MES Systems Engineer

    Venteon 3.9company rating

    Information technology consultant job in Toledo, OH

    This role strengthens the Operational Technology (OT) environment by improving data acquisition, system integration, and shop-floor processes across global manufacturing sites. It brings IT and cybersecurity best practices into OT environments while supporting Industrial IoT, automation, analytics, and AI-driven initiatives. KEY RESPONSIBILITIES Technical Leadership Lead OT/IT integration projects that connect plant-floor equipment with business systems to improve operational performance. Collaborate with IT, cybersecurity, engineering, maintenance, and operations teams to meet project goals. Stay current on industrial automation, IIoT, analytics, and OT cybersecurity trends. System Integration & Data Enablement Build and manage data collection frameworks for real-time monitoring and historical analysis. Support predictive maintenance, process optimization, and AI-driven insights. Maintain documentation for system architecture, configurations, and operational procedures. Information Technology & Cybersecurity Apply enterprise IT best practices across OT environments (asset management, change control, disaster recovery, etc.). Partner with cybersecurity teams on risk assessments, security controls, and incident response. Communication & Training Serve as the liaison between vendors, stakeholders, and technical teams. Deliver training to support technology adoption and effective system usage. Perform other duties as assigned. QUALIFICATIONS Bachelor's degree in Engineering, Information Systems, Industrial Technology, or related field preferred. 5+ years of technical leadership in manufacturing, industrial automation, or IT/OT integration. 10+ years in IT, OT, and/or control systems. Experience integrating OT systems with ERP/MES-Plex and Plex A&O (Mach2) strongly preferred. TRAVEL Up to 50% travel to North American plants, including Mexico. KNOWLEDGE & SKILLS Strong communication, stakeholder management, and organizational abilities. Expertise in IIoT platforms; PTC Kepware highly preferred. Understanding of SCADA, PLCs, sensors, industrial protocols, and shop-floor technologies. Experience with Industry 4.0, CMMS/EAM, predictive maintenance, and equipment performance monitoring. Familiarity with Zero Trust frameworks and cybersecurity tools (firewalls, NAC, SIEM). Experience with visualization tools such as Power BI or Ignition.
    $90k-124k yearly est. 2d ago
  • Member Solutions Engineer & Insights Analyst

    Merit Network, Inc. 4.0company rating

    Information technology consultant job in Ann Arbor, MI

    How to Apply To apply for this position, please visit this link: Include a copy of your resume and cover letter (combined as a single file, with your cover letter as the first page). Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. In your cover letter, please describe how your experience aligns specifically with the responsibilities and collaborative nature of the Member Solutions Engineer & Insights Analyst position at Merit Network, Inc. Click the "Apply Now" button to begin the application process. Your salary will be determined by your qualifications, experience, and education. Job Summary *This is a full-time, hybrid position. During your 6-month probationary period, you will be required to work on-site for at least 3 days per week at Merit's office location in Ann Arbor, MI. Following, working on-site will be required for a minimum of 2 days per week. Come join a team of passionate individuals at a non-profit serving Michigan's public Universities and Colleges, K-12 EDU, Libraries, Governmental, Healthcare, Tribal and other Michigan Non-profit organizations for over 59 years! You will be an integral part of the Merit team, a dynamic and innovative team member, ready to contribute to and execute the mission of Merit. This position reports to the Director of Member Engagement and is responsible for working independently and as an interdisciplinary resource within Merit to respond to customer inquiries, create or identify solutions to meet differentiated solution designs, and identify evolving solution design trends and service delivery options. Merit's Services Lines consist of Network Services, Hosted Infrastructure, Hosted Applications and Community Development and Support. xevrcyc You will have an important role working in an interdisciplinary fashion to execute initiatives across the organization with Member Engagement, Network Operations/Engineering, Outside Plant, and Product Development on key existing and potential Member organization's needs; supporting strategy and business development, service solutions, and service development. To learn more about Merit Network, please visit our website:
    $59k-93k yearly est. 1d ago
  • AI Systems Engineer

    Zobility

    Information technology consultant job in Superior, MI

    We are looking for an experienced AI Infrastructure & MLOps Engineer to design, deploy, and maintain our on-premises AI platform built for hosting and scaling large language models (LLMs). In this role, you will work closely with cross-functional teams to build secure, production-ready AI systems, integrate enterprise data, and help deliver advanced automation capabilities across the organization. Key Responsibilities Deploy and secure on-premises AI infrastructure for hosting and serving LLMs Install, configure, and maintain GPU-enabled servers and AI model-serving frameworks Develop and maintain scalable internal APIs that provide access to AI capabilities Build and support AI/ML data pipelines and automation scripts using Python Collaborate on designing and implementing a Retrieval-Augmented Generation (RAG) pipeline and AI agents to automate business workflows Ensure system reliability, performance, monitoring, and continuous improvements Requirements Bachelor's degree in Computer Science, Electrical/Computer Engineering, or related field 4+ years of Systems Engineering, DevOps, or MLOps experience Strong expertise in Linux server administration Hands-on experience with GPU-accelerated compute environments Proficiency in Python for automation, orchestration, and ML workflows Experience deploying LLMs or generative AI models in production Working knowledge of vector databases, embeddings, and RAG architectures
    $69k-93k yearly est. 2d ago
  • IT Manager - Operations, Purchasing, and Finance

    Dana Corporation 4.8company rating

    Information technology consultant job in Novi, MI

    Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities. Job Purpose We are seeking a strategic and hands-on Manager of Data & Analytics to lead the development and governance of data assets supporting operations, purchasing, and finance functions across the enterprise. This role will oversee a team of analytics engineers and collaborate with cross-functional stakeholders to deliver trusted, reusable, and scalable data products using Microsoft Fabric and dbt. You will be responsible for shaping the data architecture and transformation pipelines that support enterprise-wide reporting, analytics, and operational decision-making, with a strong emphasis on operational metrics, procurement data, and financial data domains (e.g., spend, supplier performance, cost centers, budgets). Job Duties and Responsibilities * Lead a team of analytics engineers in designing and building data models and pipelines using dbt and Microsoft Fabric tools (OneLake, Lakehouse, Warehouse, Power BI). * Own the strategy and execution for operations, purchasing, and finance data enablement, ensuring consistency, quality, and governance across domains. * Collaborate with data governance, IT, and business teams to define data standards, stewardship processes, and metadata management practices. * Develop and maintain semantic models in Power BI that support enterprise reporting and analytics use cases. * Drive adoption of best practices in data modeling, transformation, testing, and documentation. * Monitor and optimize performance of data workflows and ensure reliability of production pipelines. * Support data integration efforts across ERP, procurement platforms, financial systems, and other enterprise applications. * Mentor team members and foster a culture of continuous improvement and innovation. Required Qualifications * 5+ years of experience in analytics engineering, data engineering, or related roles, with 2+ years in a leadership or managerial capacity. * Proven expertise in dbt (Core or Cloud) and Microsoft Fabric. * Strong understanding of operations, procurement, and financial data structures and reporting requirements. * Advanced SQL skills and experience with large-scale data environments. * Familiarity with data governance frameworks, data lineage, and metadata tools. * Experience with Git-based version control and CI/CD pipelines. * Excellent leadership, communication, and stakeholder management skills. Preferred Qualifications * Experience with Power BI DAX and semantic modeling. * Knowledge of Microsoft Purview or other data cataloging tools. * Background in operations, purchasing, or finance analytics. * Familiarity with Python or other scripting languages. * Experience working in Agile or DevOps environments. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Unsolicited Resumes from Third-Party Recruiters Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity. Our Values * Value Others * Inspire Innovation * Grow Responsibly * Win Together
    $124k-157k yearly est. 39d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology consultant job in Southfield, MI

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $56k-79k yearly est. 60d+ ago
  • IT Technician

    Walbridge 4.9company rating

    Information technology consultant job in Saline, MI

    The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow. Location You will work from a project location in Saline, MI Responsibilities Your key responsibilities * Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems. * Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications. * Onboarding & Workstation Setup: Onboarding, setting up workstations for users. * Network Support: Install and assist with basic network troubleshooting and connectivity issues. * IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities. * User Training: Provide training to internal users on hardware and software usage. Qualifications To qualify for the role, you must have * Completed a minimum of High School Diploma or equivalent, and technical training or professional experience. * 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools. * Proficiency using Microsoft Office suite and Windows operating system software. * Experience steadfastly documenting all works performed in ticketing system. * User Data Transfer to New laptops. * Thorough understanding of hardware technical specifications and General Network experience. * Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment. * Ability and willingness to learn new skills quickly. * Ability to safely lift up to 40 lbs. * Able to frequently work beyond forty hours per week. * Able to travel out of state, sometimes on short notice, and stay overnight as needed. Ideally, you'll also have * CompTIA A+ certification * Networking knowledge, including router/firewall configuration and management. * Direct end-user support experience Excited to make an impact? Apply now by clicking the "Apply" button below! We can't wait to hear from you! EEO/AA Employer M/F/D/V Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
    $65k-103k yearly est. Auto-Apply 53d ago
  • Manager, IT Operations and Desktop Support

    AAA Life Insurance Company 4.5company rating

    Information technology consultant job in Livonia, MI

    The Manager of Operations and Desktop Support leads an experienced technical team to oversee AAA Life's computing infrastructure, including business systems, servers, networks, databases, security, and workstations. This role coordinates activities between teams to achieve business objectives, manages day-to-day operations, and ensures system availability, documented procedures, and effective management of the operational environment. Responsibilities include planning, organizing, and managing desktop technology and IT operations functions. Responsibilities Operational Identify and improve process deficiencies to meet SLAs, security, and operational goals. Oversee development and management of ITIL systems (ServiceNow). Measure team performance against SLAs and drive improvements. Manage major incidents, communications, root cause investigations, and on-call support. Maintain alerting processes monitored by the Operations Center. Supervise daily business processes and IT Operations team across shifts. Desktop Support / Help Desk Manage Level 1-3 Service Desk and Desktop Support teams, ensuring timely resolution and documentation of issues. Oversee technical support for issues reported via Help Desk and provide second-level support for remote agents. Managerial Interview, hire, train, and manage team performance. Set and track individual and team goals using objective metrics. Proactively resolve individual or team performance issues. Monitor work status and maintain records for licensing, support, and vendors. Demonstrate strong interpersonal and communication skills with a collaborative management style. Technical Direct problem-solving for production-impacting issues and keep management informed. Maintain accurate technical documentation of company infrastructure. Stay current with IT marketplace developments and recommend new solutions. Oversee needs assessment, planning, solution implementation, and ongoing management of assigned technology. Qualifications Bachelor's in Information Technology or equivalent experience 7-10 years of IT experience, including at least 5 in management Direct management of technical IT teams Experience with advanced technical projects, data center operations, and help desk/desktop support Experience managing MECM or Intune, Windows and Mac Operating Systems, Anti-Virus and Anti-Malware Systems, DLP and Web Filtering Systems, and Office 365
    $76k-94k yearly est. Auto-Apply 60d+ ago
  • IT Administrator

    Nikon Metrology, Inc.

    Information technology consultant job in Brighton, MI

    Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Brighton, MI WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support : Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
    $59k-82k yearly est. Auto-Apply 47d ago
  • Any IT Roles

    United Wholesale Mortgage 4.6company rating

    Information technology consultant job in Pontiac, MI

    Job Description Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: Paid Time Off (PTO) after just 30 days Additional parental and maternity leave benefits after 12 months Adoption reimbursement program Paid volunteer hours Paid training and career development Medical, dental, vision and life insurance 401k with employer match Mortgage discount and area business discounts Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon Gourmet cafeteria featuring homemade breakfast and lunch Convenience store featuring healthy grab-and-go snacks In-house Starbucks and Dunkin Indoor/outdoor café with Wi-Fi Responsibilities We will go over Career Opportunities. Qualifications Your Referral's Resume This position requires on-site attendance.
    $46k-62k yearly est. 6d ago
  • IT Platform Systems Team Lead

    General Dynamics Land Systems Inc.

    Information technology consultant job in Sterling Heights, MI

    The Platform Systems Team Lead's role is to oversee the development, implementation, and maintenance of IT platforms, with a specific focus on VMWare, Azure, Windows Server, and Active Directory management. This role requires a strategic thinker with deep technical knowledge. The lead will ensure enterprise platform provisioning and maintenance that is consistent with company goals, industry best practices and regulatory requirements. Company Information: General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment. What We Offer: Starting your career or you are an experience professional, we offer a Total Rewards package that is Impactful and built for you. * Healthcare including medical, dental, vision, HSA and Flex Spending * Competitive base pay and incentive pay that rewards individual and team performance, and comprehensive benefits. * 401k Match (6%) * Educational Assistance * 9-80 Work Schedule (This position's standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off) * On-going learning opportunities within a diverse, inclusive and rewarding work environment * Onsite cafeteria, fitness center, and outdoor fitness track Responsibilities to Anticipate/Expect: Strategy & Planning * Develop and maintain capacity plans and long-term strategic goals for server systems and software in conjunction with end-users and department managers. * Implement automation that will maximize the team's time and reduce errors. * Actively mentor and guide systems administrators. * Make recommendations on technology improvements and asset refresh strategies. Acquisition & Deployment * Coordinate with network engineering, business application, and database administration functions to procure and implement systems that utilize industry best practices to meet corporate objectives. * Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services. Operational Management * Ensure the team's work is equitably distributed based on skills and interests. * Manage all operating systems and supporting applications. * Ensure runbooks and documentation are current, complete, and peer reviewed. * Manage and report on utilization and capacity of assets. * Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance. * Establish, document, and test routine system backups and restores. * Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on systems. Escalate incidents as necessary. * Support application development teams throughout project lifecycles. * Analyze system, server, application, storage, and backup device performance. * Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. * Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use. * Manage and provide guidance to members of the team. Position Requirements: Formal Education & Certification * Bachelors of Science degree in Computer Science, Management Information Systems, or related is preferred. Experience will be considered in lieu of degree. * 10+ years of experience as a Windows server administrator * Expertise with Active Directory. * Certifications in Microsoft solutions, VMWare, Authentication, virtualization. Knowledge & Experience * Experience in managing a team and ensuring crossover of knowledge and capabilities. * Background in automating routine processes such as patching and group management. * Deep technical background with expertise in VMWare, Azure, Windows Server, and Active Directory management and automation tools. * Strong knowledge of local area network administration. * Experience documenting and maintaining configuration and process information. * Good understanding of the organization's goals and objectives. * Knowledge of applicable regulatory requirements. * Skilled at working within a team-oriented, collaborative environment. * Experience working with outside vendors. * Background in defense industry with experience deploying systems that meet regulatory requirements is a plus Personal Attributes * Strong interpersonal skills with a team mentality. * Customer service orientation. * Proven analytical and problem-solving abilities. * Ability to effectively prioritize and execute tasks in a high-pressure environment. * Ability to present ideas and solutions in user-friendly language. * Must be a U.S. Person (i.e. a lawful permanent resident of the U.S.) GDLS considers factors such as, scope/responsibilities of the position, candidate experience and education/training background, in addition to local market comparable and business considerations when extending an offer. Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at *********** General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems' equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance. As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call ************ or send an e-mail to ***************** for assistance and let us know the nature of your request and your contact information. Share: mail Tweetshare to twitter Share on Facebookshare to facebook Share on LinkedInshare to linkedin Apply Now Similar Jobs Senior Platform Cybersecurity Engineer Sterling Heights, MI, United States Engineering Senior Platform Cybersecurity Engineer Sterling Heights, MI, United States Engineering Interested in working for Land Systems? Join our Talent Network Today! Join our Talent Network * Search Jobs * Saved Jobs * Careers Home facebook twitter linkedin youtube instagram 2025 General Dynamics US. All rights reserved.
    $88k-117k yearly est. 20d ago
  • IT Field Technician

    Strategic Staffing Solutions 4.8company rating

    Information technology consultant job in Rochester, MI

    Job title: IT Field Technician Duration: 12+ months Location: Rochester, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Rochester, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
    $41k-63k yearly est. 2d ago

Learn more about information technology consultant jobs

How much does an information technology consultant earn in Dearborn Heights, MI?

The average information technology consultant in Dearborn Heights, MI earns between $56,000 and $101,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.

Average information technology consultant salary in Dearborn Heights, MI

$75,000
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