Information technology consultant jobs in Des Plaines, IL

The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics. Essential Duties and Responsibilities Support a 2 million square foot warehouse environment Configure/Troubleshoot desktop issues and applications Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift Provide a point of escalation and support to the Technical Infrastructure Group Participate in weekend, night, and alternate shift maintenance activities, as required Perform general system administration duties in a Windows Active Directory environment Support, maintain and administer third party applications Produce appropriate documentation for application deployment, configuration, and related processes Participate in disaster recovery planning, testing and response Perform routine preventative maintenance on all hardware on a routine and scheduled basis Perform network troubleshooting to isolate and diagnose common network problems Non-Essential Duties and Responsibilities Enforce change management and compliance processes Work as a technical resource on assigned projects Independent analysis, communication, and problem solving Position is expansive and additional responsibilities can be added Additional duties as assigned by manager Job Qualifications - Education and Experience Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments College degree preferred but not required. Minimum of 3 years working experience in a warehouse environment preferred Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies) Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP Working knowledge of remote access technology such as VPN or VM View Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint Must have Good verbal and written communications skills Self-motivated and directed Must have very strong problem solving skills Physical Requirements General office environment requiring ability to: stand, walk, sit for extended periods of time speak and listen to others in person and over the phone use keyboard and read from computer screen and reports lift up to 15 lbs. Safety The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others. Supervisory Responsibility None

Senior Architect - Retail Merchandising (Full-Time) We're hiring a Senior Architect to lead architecture and solution design across core Retail Merchandising platforms. What you'll do: • Architect end-to-end Retail Merchandising solutions • Lead Integrated Planning, Demand Planning & Assortment Planning initiatives • Define architecture standards & governance • Partner with Business, SAP S/4, IT & Security teams • Evaluate new platforms & technologies What you bring: • 7+ years as a Solution/Enterprise Architect in Retail • Strong Merchandising domain knowledge (Master Data, Planning, Assortment) • Hands-on experience integrating Merch platforms with SAP S/4 • 2+ implementations as an architect in a retail environment • Strong communication & leadership skills Why this role: • Enterprise-scale retail transformation • High visibility & strategic impact • Modern merchandising platforms Interested? Apply on LinkedIn or message me to connect.

Title: IT System Admin Industry: Construction Salary: 30-38hrW2 Duration: 12 + month contract Skills: Sys admin exp, onprem and cloud based support exp, Microsoft exp Like to have skills: Microsoft cloud/on-prem, Azure, Intune, VMware, Veeam, Jira, Autodesk, Salesforce, Meraki, SQL Overview: Collaborate with internal teams across construction operations, finance, and project management. Assist with cloud migrations, upgrades, and modernization projects. Document infrastructure details, processes, and policies.

About the Company: Heartland Paving Partners is a superregional, self-performing provider of commercial asphalt and concrete maintenance and repair services across the Upper Midwest and expanding into the Northeast. Committed to excellence and customer satisfaction, Heartland delivers high-quality solutions and fosters strong partnerships within the industry. Job Description: The Manager, IT Infrastructure will be responsible for the stability, security, and scalability of the company's IT environment, including networks, servers, cloud services, and end-user support. This role ensures business continuity through effective infrastructure planning, monitoring, and incident response, while leading a team of IT professionals and contractors. Bachelor's degree in Information Technology, Computer Science, or related discipline. 7+ years of IT infrastructure management experience. Strong knowledge of networking, cloud services (Azure/AWS), and cybersecurity. Experience managing IT budgets and vendor contracts. Excellent problem-solving and leadership skills. Preferred Qualifications: Relevant certifications (CCNP, MCSE, AWS/Azure Solutions Architect). Experience in a multi-location, field-service or construction-related industry. Familiarity with hybrid cloud environments. Oversee network, server, and cloud infrastructure operations and security. Develop and implement IT infrastructure strategies aligned with business goals. Manage vendors and service providers for hardware, software, and telecommunications. Ensure robust cybersecurity measures and disaster recovery plans. Monitor system performance and implement improvements to optimize reliability. Supervise IT support for regional offices and field operations. Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off & holidays Heartland Paving Partners is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.

Network & Systems Engineer (IT Generalist & Security Focus) 📍 On-site | New Lenox, IL We're partnering with a well-established organization in the healthcare industry to hire a Network and Systems Engineer - a versatile, hands-on IT professional who can manage and secure the company's full technology environment. This role is 100% on-site at the New Lenox, IL headquarters and requires daily in-person support for users, hardware, and network infrastructure. About the Role As a key member of the IT team, the Network & Systems Engineer will design, maintain, and secure the company's network and server environment while providing Tier 1 and Tier 2 support across all systems. You'll manage everything from network security and database administration to ERP support and e-commerce integrations - perfect for someone who thrives as a technical “jack of all trades.” Key Responsibilities Provide Tier 1 and Tier 2 support for hardware, software, and user devices (desktops, laptops, mobile, peripherals). Administer user accounts, Active Directory/Azure AD, and Windows systems. Design, implement, and maintain LAN/WAN/Wi-Fi networks for performance and security. Configure and manage firewalls, VPNs, IDS/IPS, and security policies. Conduct network security audits, vulnerability assessments, and incident response. Support and maintain the ERP system (Prophet 21 by Epicor) including reporting, data integrity, and performance. Manage SQL Server and Microsoft Access databases - backups, tuning, and security hardening. Develop and maintain reports using SAP Crystal Reports and SQL queries. Assist with API integrations and reporting automation. Support the technical and connectivity aspects of the BigCommerce e-commerce platform. Oversee IT asset management, inventory, and hardware lifecycle. Required Skills & Experience Proven experience as a Network Engineer, Systems Engineer, or IT Generalist with a cybersecurity focus. Strong knowledge of networking (TCP/IP, routing, switching, VLANs, VPNs, firewalls). Hands-on experience with Windows OS (desktop and server) and Active Directory/Azure AD. Proficiency in SQL and Microsoft Access for database management. Experience with Prophet 21 (P21) and SAP Crystal Reports is required. Familiarity with API integrations and e-commerce platforms (BigCommerce preferred). Excellent troubleshooting, communication, and documentation skills. Must be available to work fully on-site in New Lenox, IL. Preferred Qualifications Experience with Linux systems. Familiarity with Power BI or Tableau for business intelligence. Certifications such as CompTIA Network+, Security+, CCNA, or CISSP. Knowledge of cloud networking (AWS, Azure, GCP). Scripting experience with PowerShell or Python. 💡 Why Apply? This is an exciting opportunity for a technically curious and self-driven IT professional who enjoys variety, autonomy, and making a direct impact. You'll play a vital role in maintaining secure, efficient, and modern systems that power critical operations every day.

Job Title: SAP Basis Consultant Experience Level: 5-8 years Work Hours: Flexibility to work outside of standard office hours as needed for production tasks. We are seeking an experienced SAP Basis Consultant who can manage SAP Basis activities independently. The ideal candidate should be proficient in handling SAP databases such as Oracle (Primary), SAP HANA (Primary), and DB2 (Secondary), with a solid grasp of Linux and Windows operating systems, as well as networking and storage infrastructure. Key Responsibilities: * Perform SAP system monitoring and resolve technical issues. * Administer SAP background jobs, transport management, and client administration. * Conduct performance optimization and system troubleshooting. * Carry out SAP database refreshes, system copies, kernel upgrades, and SAP installations. * Manage database administration for Oracle, SAP HANA, and DB2 environments. * Support SAP archiving processes and procedures. * Provide SAP security and role design expertise. * Set up and maintain IBP CI-DS, including task promotions. * Configure and troubleshoot SAP Cloud Connector. * Collaborate with cross-functional teams on SAP operations and enhancements. Preferred Skills & Experience: * Deep understanding of SAP architecture and Basis components. * Experience with SAP security audits, IBP roles, SAP BTP, and Charm administration is a plus. * Proven ability to work independently in a fast-paced environment. * Strong problem-solving and analytical skills. Additional Requirements: * Availability to work during non-business hours for critical production tasks. * Excellent communication skills and ability to coordinate with global teams. Nice to Have: * Hands-on experience in SAP BTP and SAP ChaRM (Change Request Management). * Prior involvement in audit activities related to SAP systems. Qualifications: * Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience). * 5+ years of SAP Basis administration experience. * Strong knowledge of SAP NetWeaver, S/4HANA, and related components. * Experience with system refreshes, upgrades, and migrations. * Proficiency in database administration (HANA, Oracle, DB2 or SQL Server). * Familiarity with OS administration (Linux/Windows/Unix). * Exposure to SAP Solution Manager. * Knowledge of SAP Security and GRC is a plus. * Experience in SAP RISE environment is a plus. * Excellent problem-solving, troubleshooting, and analytical skills. * Strong communication skills to interact with business stakeholders, auditors, and IT teams. * Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to adapt to evolving cloud technologies and security threats. * Experience working in large enterprise environments. Salary Target Range: $80,000 - $100,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.

Discovery IT System Administrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Contractor shall provide the following services to include but not limited to: * Contractor shall ensure the day-day availability of electronic discovery applications and related tools; * Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; * Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; * Contractor shall maintain security, backup, and redundancy strategies; * Contractor shall assist technical architecture design discussions; * Contractor shall liaise with vendors on behalf of OGC to address product issues; * Contractor shall develop and provide training for the end-users; * Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; * Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; * Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; * Contractor shall support the discovery application integration/migration activities; * Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; * Contractor shall have legal technology experience and knowledge of the EDRM; * Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; * Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; * Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; * Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; * Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: [email protected] #CJ $124,895.40 - $169,500.90 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and high-performance organization. Are you looking to build a strong career? Then we have an opportunity for you! We are searching for an IT Manager - Applications Operations Center of Excellence (COE) to join our team located at our headquarters in Lake Forest, IL. Responsibilities Your Role Reynolds Consumer Products is seeking a strategic and hands-on IT Manager to lead our Applications Operations Center of Excellence (COE). This role is pivotal in ensuring operational stability, continuous support, and performance optimization of enterprise applications. The successful candidate will provide leadership across application support functions, focusing on system monitoring, functional improvements that align with business priorities, and ensure our applications portfolio effectively supports business objectives. This role will support application operations across both corporate environments and business operations locations, including manufacturing plants, distribution centers, and warehouse facilities. You will have the opportunity to Make Great Things Happen! Application Support Leadership: Lead the Applications Operations COE, ensuring the reliability, performance, and availability of critical business applications across the enterprise. Monitoring & System Health: Implement and oversee proactive monitoring tools and dashboards to maintain real-time visibility into application health, performance, and usage trends. Incident & Problem Management: Act as the primary escalation point for major incidents and recurring issues. Coordinate cross-functional teams to ensure rapid incident resolution and root cause analysis. Operational Readiness: Ensure applications and systems are operationally ready for production use, including adequate monitoring, alerting, documentation, and support structures. Vendor Oversight: Manage relationships with third-party application support providers, ensuring SLA adherence, timely system upgrades, quality delivery, and alignment with internal support processes. System Lifecycle Operations: Own the operational aspects of system lifecycle management, including upgrade planning, patch management coordination, and operational impact assessments. Cross-Location Collaboration: Work closely with teams in corporate offices and business operations sites (e.g., manufacturing and warehouse environments) to ensure application performance and support align with operational needs. Compliance & Operational Governance: Ensure all operational support processes align with corporate governance, risk, and compliance requirements, including audit-readiness and control effectiveness. Continuous Service Improvement: Identify and drive improvements in application support processes, automation, performance tuning, disaster recovery planning, and incident response. Operational Metrics & Reporting: Develop and track KPIs to measure system availability, incident resolution times, and operational efficiency, providing transparency to IT and business leadership. You will love it here if… You put safety first, always. You listen, learn, and evolve. You are passionate about collaboration, teamwork, and achieving shared goals. You treat all people with respect, operating ethically, and embrace inclusivity. You are committed to improving our impact on local communities. Qualifications We need you to have: Bachelor's degree in Information Technology, Computer Science, or related field. 8+ years of progressive IT experience, including at least 4 years in operations or application support leadership. Experience supporting enterprise applications in both office and operational environments (e.g., factories, warehouses, logistics centers). Strong experience with system monitoring, alerting, and incident management platforms. Familiarity with SAP systems, particularly S/4HANA, is highly preferred. Solid understanding of ITIL frameworks and operational best practices. Proven success managing external vendors and hybrid support models. Strong analytical and problem-solving skills, with a focus on service reliability. Excellent leadership and cross-functional coordination capabilities. Outstanding communication and stakeholder engagement skills. Icing on the cake: Advanced degree preferred. If you answer yes to the following…we want to meet you! Intellectual Curiosity: Do you have an inquisitive nature? Problem Solving: Do you have a knack for tackling issues head-on? Entrepreneurship: Do you enjoy taking ownership of your work? Customer Centricity: Do you always act in the best interests of the customer, putting their needs first? Growth Mindset: Do you focus on progress rather than perfection? Continuous Improvement: Are you never satisfied with the status quo? Want to know more? Check out our website or connect with us on LinkedIn! Apply today to join a fast-growing innovative company Not a good fit but know someone who is? Please refer them! Local candidates only, no relocation assistance available #LI-Hybrid Join Reynolds Consumer Products and Drive Your Career across a world of opportunities! For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at ******************************. No recruiter calls or emails please. RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations. Posted Salary Range USD $130,000.00 - USD $140,000.00 /A Bonus Eligibility Role is eligible for 10% annual incentive provided the business meets financial goals and the individual meets their performance goals, subject to plan administration guidelines.

Job Title: SAP Basis Consultant Experience Level: 5-8 years Work Hours: Flexibility to work outside of standard office hours as needed for production tasks. We are seeking an experienced SAP Basis Consultant who can manage SAP Basis activities independently. The ideal candidate should be proficient in handling SAP databases such as Oracle (Primary), SAP HANA (Primary), and DB2 (Secondary), with a solid grasp of Linux and Windows operating systems, as well as networking and storage infrastructure. Key Responsibilities: Perform SAP system monitoring and resolve technical issues. Administer SAP background jobs, transport management, and client administration. Conduct performance optimization and system troubleshooting. Carry out SAP database refreshes, system copies, kernel upgrades, and SAP installations. Manage database administration for Oracle, SAP HANA, and DB2 environments. Support SAP archiving processes and procedures. Provide SAP security and role design expertise. Set up and maintain IBP CI-DS, including task promotions. Configure and troubleshoot SAP Cloud Connector. Collaborate with cross-functional teams on SAP operations and enhancements. Preferred Skills & Experience: Deep understanding of SAP architecture and Basis components. Experience with SAP security audits, IBP roles, SAP BTP, and Charm administration is a plus. Proven ability to work independently in a fast-paced environment. Strong problem-solving and analytical skills. Additional Requirements: Availability to work during non-business hours for critical production tasks. Excellent communication skills and ability to coordinate with global teams. Nice to Have: Hands-on experience in SAP BTP and SAP ChaRM (Change Request Management). Prior involvement in audit activities related to SAP systems. Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience). 5+ years of SAP Basis administration experience. Strong knowledge of SAP NetWeaver, S/4HANA, and related components. Experience with system refreshes, upgrades, and migrations. Proficiency in database administration (HANA, Oracle, DB2 or SQL Server). Familiarity with OS administration (Linux/Windows/Unix). Exposure to SAP Solution Manager. Knowledge of SAP Security and GRC is a plus. Experience in SAP RISE environment is a plus. Excellent problem-solving, troubleshooting, and analytical skills. Strong communication skills to interact with business stakeholders, auditors, and IT teams. Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to adapt to evolving cloud technologies and security threats. Experience working in large enterprise environments. Salary Target Range: $80,000 - $100,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.

Job Title: IT Systems Administrator Department: IT Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all. Summary: We are seeking an experienced SAP Basis Consultant with at least 5 years of hands-on expertise in managing and supporting SAP landscapes - ECC, S/4HANA, BTP, Fiori. The ideal candidate will be responsible for system administration, performance tuning, upgrades, and ensuring the stability and scalability of our SAP environments. Experience with SAP Security concepts will be considered a strong plus. Responsibilities: Perform SAP Basis administration across development, quality, and production systems - ECC, S/4HANA, BTP. Manage system installations, upgrades, patches, and support package implementations. Monitor system performance, troubleshoot issues, and optimize performance. Manage client copies, system refreshes, transports, and backups. Ensure high availability, reliability, and scalability of SAP systems. Implement best practices for change management, transport management, and system monitoring Collaborate with functional, development, and infrastructure teams. Support SAP security activities (user management, role design, authorization troubleshooting). Document security processes, standards, and procedures for governance and training purposes. Implement patches, updates, and upgrades to maintain system security and functionality. Maintain accurate documentation of system configurations, procedures, and troubleshooting steps while generating regular reports on system performance. Keep up to date on current technological trends and learn how those technologies would impact Rust-Oleum Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience). 5+ years of SAP Basis administration experience. Strong knowledge of SAP NetWeaver, S/4HANA, and related components. Experience with system refreshes, upgrades, and migrations. Proficiency in database administration (HANA, Oracle, DB2 or SQL Server). Familiarity with OS administration (Linux/Windows/Unix). Exposure to SAP Solution Manager. Knowledge of SAP Security and GRC is a plus. Experience in SAP RISE environment is a plus. Excellent problem-solving, troubleshooting, and analytical skills. Strong communication skills to interact with business stakeholders, auditors, and IT teams. Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to adapt to evolving cloud technologies and security threats. Experience working in large enterprise environments. Salary Target Range: $80,000 - $100,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: Collegis provides IT management services to colleges and universities across the United States. We are seeking an IT manager to lead multi-site end-user support delivery for up to six partner institutions. This role manages up to six site leaders (IT Support Specialist Supervisors) and provides leadership direction, standards, and operational oversight for local IT Support Specialists (“ITSS”) at supported schools. The role includes overseeing service-level delivery and quality, as well as the operating budget and functional performance. The IT Support Specialists teams provide local support for end-user systems, classroom technologies, including audio-video, remote hands for servers, networking, voice, and application support teams. This role is leadership-forward and outcomes-driven. The ITSS Manager owns service delivery performance-customer satisfaction, SLA attainment, escalation leadership, consistent execution across campuses, and continuous improvement. The ITSS Manager sets expectations, coaches leaders, and ensures the right staffing, skills, processes, and tools are in place. The role partners closely with infrastructure, networking, voice, and application support teams to coordinate efficient dispatch, remote-hands coverage, and timely resolution for complex issues. Primary Responsibilities, Essential Functions and Requirements: Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools. Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality, cycle time, and closure times); use data to drive actions and results. Coach, develop, and enable ITSS Supervisors and teams through clear expectations, regular feedback, career development, and training plans; build a culture of ownership and service excellence. Deliver to service-level targets governed by SLAs and contracts by proactively adjusting staffing, schedules, skills, processes, and workflows; partner with other teams to reduce repeat issues and improve outcomes. Serve as an escalation and stakeholder leader in collaboration with vCIOs and Partner Managers; run effective incident communications, set expectations, and maintain trusted relationships with campus leadership. Manage operating expenses for the function; forecast, track, and control spend while ensuring the service is resourced appropriately and delivered efficiently. Drive operational excellence and continuous improvement: standardize service practices across sites, maintain playbooks, improve knowledge management, and implement quality assurance to improve consistency. Ensure support tools and workflows enable efficient service delivery (ITSM, workflow management, ticket triage, and related technologies) in partnership with tool owners; identify gaps and champion improvements. Lead process adoption and change management for new or improved support processes and enablement initiatives; recommend technology investments that improve experience and efficiency. Expand and improve end-user self-service and knowledge content to reduce avoidable contacts and improve first-contact/first-resolution outcomes. Collaborate with other technology and support teams to identify root causes and resolve recurring issues through problem management practices. Communicate and escalate risks, trends, and service-impacting issues to leadership; provide concise, executive-ready updates and mitigation plans. Use sound judgment and critical thinking to make timely management decisions; balance customer impact, risk, and service commitments. Plan, prioritize, delegate, and oversee the quality of work across sites; ensure consistent standards, documentation, and follow-through. Hire and retain top talent; manage performance, including recognition and corrective action when needed; build a high-performing, accountable team. Manage end-user communications for service-impacting activities; ensure messaging is clear, timely, and appropriate for the audience. Model professionalism and calm, effective leadership-especially during escalations and incidents; represent Collegis well with internal and campus stakeholders. Enforce information security policies and operational controls; ensure teams follow the right handling, escalation, and reporting practices for sensitive data. Reduce risk of misuse of information assets by ensuring teams follow asset controls and security requirements, and by coordinating with appropriate teams on patch/compliance processes that support services delivered. Travel to supported schools as needed (typically up to 20%). Participate in an after-hours escalation rotation for major incidents and critical campus needs; act as an escalation leader when on-call. Requirements Experience and Qualifications: 10+ years of experience in information technology, including 5+ years leading end-user support / helpdesk operations (multi-site, distributed, or enterprise environments preferred). Experience leading leaders/managers strongly preferred. Strong understanding of IT service delivery and customer service best practices; ability to translate service goals into measurable execution. Demonstrated people-leadership strength: coaching, performance management, hiring, development planning, and building accountable, high-performing teams. Financial management skills to manage an operating budget, staffing plans, and service efficiency initiatives. Ability to perform in an agile, fast-paced environment and lead through ambiguity, change, and competing priorities. Ability to collaborate with technology and business leaders and present ideas in a user-friendly, non-technical manner. Excellent written and verbal communication; able to communicate effectively with campus leadership, vCIO partners, and Collegis leadership, including during escalations and incidents. Availability for occasional evening/weekend support for critical incidents and escalation leadership. Education, Certifications and Licensures: Bachelor's degree or equivalent experience required. ITIL/HDI and/or leadership development training preferred Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************, or alternatively through LinkedIn. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation. Salary Description 90,000-120,000

Job DescriptionDescription: In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch! Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments. Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration. Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst. Responsibilities: Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability. Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs. Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access. Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures. IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency. Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement. Requirements:

Job Description We are a rapidly growing IT Managed Service Provider located in the Westchester. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude. The Systems Engineer is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients. Qualifications/Requirements: College degree in Computer Science preferred or equivalent work experience. Certifications in A+, MCSA, MCSE, CCNA/CCNP preferred or equivalent work experience. Must have a minimum of 5 years' work experience as a Help Desk Technician/Engineer in a corporate or managed services environment. Must have 3-5 years of Microsoft Server experience Must have excellent knowledge of Microsoft Office applications and be able to support them. Must have excellent customer service skills. Must be self-directed and have the ability to problem solve. Must have ability to be disciplined and self sufficient Ability to lift up to 25 lbs. Must have valid driver's license. Preferred to have Managed Service Provider experience Prefer candidates local to the Chicago land and surrounding areas. Compensation: You will learn an immense number of things at our company. Background will be checked. Please send your resume and contact information, and one recent IT project you completed. This will be a W2 position. Professional working environment Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Referral program Vision insurance Powered by JazzHR qZ0yxUEAug

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job DescriptionQ Center is looking for a Full Time IT Administrator to join our team! Job Summary The IT Administrator is responsible for managing, maintaining, and supporting Q Center's technology infrastructure to ensure secure, reliable, and efficient operations. This role oversees networks, servers, systems, and user devices while ensuring compliance with IT policies and security standards. The IT Administrator also monitors system performance, troubleshoots issues, coordinates technology upgrades, and implements solutions that enhance productivity and protect company data. This position is on-site, with a schedule that may include evenings and weekends, generally a 45 hour workweek from 7:00am - 4:30pm.Starting rate for this position is $70,000/year. Benefits Paid time off 401(K) with employer match Holiday Pay Medical, Dental and Vision Insurance with Wellness Credits Employee Assistance Program Basic Life, AD&D Disability Benefits Employee Meals Education & Experience: Bachelor's Degree: Computer Science, Engineering, Information Technology, MIS, or related field required. Advanced understanding of the Microsoft Technology Stack: Exchange/email, M365, Active Directory/Entra, VMWare (vSphere), Intune, Teams, SharePoint, Defender and Group Policy management Experience with Cisco Routers, SonicWall Firewalls, and Cisco Switching components/infrastructure. Experience with configuring and troubleshooting wireless infrastructures, including access points and controllers. Knowledge of operating systems, enterprise backup / recovery procedures, and system performance-monitoring tools. Physical requirements: Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates. Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments. Maximize financial performance while upholding quality standards and maximizing levels of associate and guest satisfaction. Define and implement department objectives and standard operating procedures. Maintain Q Center Standard Operating Procedures regarding Purchase Orders in Birchstreet. Conduct departmental training, departmental meetings developing associate morale and skills. Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks and risk management is achieved. Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming. Keep immediate supervisor fully informed of all problems or matters requiring their attention. Respond to all associate and guest requests, problems, complaints and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction. Maintain a clean, organized work area and manage all necessary department supplies. Ensure overall associate and guest satisfaction and safety is achieved. Perform other related duties as assigned. Maintain servers, networks, operating systems, and hardware devices. Perform system updates, backups, and routine maintenance. Troubleshoot hardware, software, and network issues. Assist users with technical problems and access requests. Create, manage, and secure user accounts, permissions, and roles. Enforce access control and authentication policies. Monitor systems for security threats. Implement security tools, patches, and policies. Support backup and disaster recovery processes. Track uptime, performance, and resource usage. Identify and resolve bottlenecks or failures. Maintain inventory of hardware and software. Handle software installations, licensing, and updates. Assist with technology upgrades, migrations, and new system implementations. Recommend improvements to enhance efficiency and reliability. The Q Center:Q Center is more than a conference center - it's an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn't just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest's premier special event venues! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law. EEO is the Law Supplement Notice Pay Transparency If you require a reasonable accommodation to complete an application, please email your request to ******************* and provide the job title to which you are applying.

We are seeking an IT Support Specialist to provide technical support in our Chicago office of 200+ users. The ideal candidate will have strong hardware knowledge, including laptop memory replacement and processor troubleshooting, along with experience in warranty replacements. Proficiency in Microsoft Intune is essential, particularly in application packaging, device management, and onboarding through Autopilot. Candidates should also possess solid admin capabilities in Outlook within a 365 environment, encompassing mail trace, distribution list creation, and Exchange troubleshooting. A background in Azure administration, including MFA resets and group management, and on-prem Active Directory tasks such as user membership management is required. Basic PowerShell skills for investigative purposes and familiarity with Apple Business Manager and Jamf-specifically application packaging, device locking, and password resets-are also necessary. This role demands strong troubleshooting abilities, excellent communication skills, and the capacity to thrive in a fast-paced environment Required Technical skills: Provide technical support to a team of 200+ users in an office environment. Troubleshoot and perform hardware repairs, including laptop memory replacement, processor troubleshooting, and warranty replacements. Administer Microsoft Intune, including: Packaging applications for deployment. Managing hardware by wiping and locking devices. Onboarding devices through Autopilot and manually adding them as needed. Support Microsoft Outlook within the 365 environment, which includes: Mail trace investigations. Building and managing distribution lists. Troubleshooting Exchange-related issues. Administer Azure services, including: Multi-Factor Authentication (MFA) resets. Session resets for users. Creation and management of user groups. Manage on-prem Active Directory tasks such as: Group creation. User membership management and permissions. Utilize basic PowerShell for investigative purposes, such as: Retrieving IP addresses. Locating DNS information. Analyzing network connections. Administer Apple Business Manager and Jamf, including: Packaging applications. Locking devices. Resetting Jamf passwords. Required Basic skills: Experience with networks, firewalls/security, and operating systems. Ability to lift 50 pounds safely. Self-motivated and Self-organized. Basic mechanical aptitude. Ability to troubleshoot first tier computer hardware and software issues. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organizational and interpersonal skills. Exceptional problem-solving abilities. Collaborates well with other teams. Responsibilities: Proven experience as an IT Support Specialist or similar role. Strong hardware knowledge, particularly with laptops, including memory and processor issues. Familiarity with Microsoft Intune in an administrative capacity. Proficient in Microsoft Outlook and Exchange within a 365 environment. Knowledge of Azure administration, including MFA and user group management. Experience with on-prem Active Directory administration. Basic PowerShell experience. Familiarity with Apple Business Manager and Jamf administrative tasks. Assembles workstations including mechanical standing desks. Unboxes and organizes inventory items. Receives and organizes inventory while maintaining inventory tracking system. Installs IT equipment inclusive of TVs. Provides third tier IT support to employees and business resolving moderate to complex problems and tickets as a member of the Help Desk Team. Responds to escalated employee issues and incidents in a proactive, timely fashion Education & Experience: Degree in information technology or certifications in CompTIA A+, Udemy IT Help Desk Professional, Microsoft IT Support, Apple Support. 3+ years of relevant experience What we offer: Business casual atmosphere in a flexible working environment Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise Defined and undefined career pathways allowing you to grow your own way Competitive medical, dental, vision, and life insurance benefits Maternity and paternity leave Personal Time Off and Volunteer Time Off to give back to the community RSUs as well as employee stock purchase plan and 401k with match Work from anywhere 3 weeks out of the year

Who WE are: Our mission is to be Chicagoland's premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We're not just a casino-we're a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success. Who WE are looking for: An Information Systems Administrator is an IT professional who supports an organization's IT department. They work closely with their IT leadership team to support, install, administer, and optimize applications, systems, hardware, software, and services, including application and file servers, Active Directory, DNS/DHCP, printing, and information security, including SSO. Their role is to ensure the smooth and secure operation of an organization's technological systems. This role reports directly to the IT Systems Engineer. Assist with incidents and request resolution in collaboration with the IT team per APC IT policies and procedures to ensure all incidents and requests are resolved to service-level agreements. The successful candidate will be responsible for supporting efficiencies in IT systems and security to support APC end-users while delivering world-class service. The appropriate candidate should This position will require off-hours work during scheduled maintenance windows or resolution of service disruption, as well as weekend coverage. Job titles similar to this role include: IT Administrator Network Administration IT Specialist What is expected of YOU: As the overseer of daily operations at the IT service desk, your responsibilities encompass a range of critical tasks. These include managing incident resolution, service requests, and providing user support. You'll be tasked with vigilantly monitoring key performance indicators (KPIs) to evaluate service desk performance, identifying areas ripe for enhancement. It will also be incumbent upon you to ensure adherence to service desk policies, procedures, and best practices, thereby optimizing service delivery efficiency. Prioritization and delegation of tasks will be pivotal in maintaining a swift resolution of incidents and service requests. You'll also be expected to adeptly troubleshoot and meticulously document complex technical issues and customer complaints, addressing them promptly and satisfactorily. Collaboration with service providers to guarantee service quality and compliance with service level agreements (SLAs) will be essential. Furthermore, your role entails the provision of regular reports and updates to IT management, offering insights on service performance, ongoing issues, and strategic initiatives. Experience YOU will need: Bachelor's degree in Computer Science or Management Information Systems (MIS) required Alternatively, 1-3 years of relevant experience acceptable 1-3 years of hands-on experience in network and PC troubleshooting and resolution Solid understanding of TCP/IP and networking concepts Ability to manage existing infrastructure to ensure uninterrupted 24/7/365 operation Capability to engineer server, storage, and other shared infrastructure services Proficiency in troubleshooting, investigating, and researching hardware, software, and network operating systems Monitor and maintain various systems, including servers, desktops, laptops, mobile devices, Wi-Fi networks, and corporate telephony Take corrective actions as necessary Demonstrate experience in monitoring key performance indicators (KPIs) to evaluate service desk performance and identify opportunities for improvement Ability to align infrastructure services with mission-critical technology services under IT management Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift 25+ pounds at a time. Certificates, Licenses, Registrations: Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations. Benefits/Perks: Medical, Dental, Vision Matches 50% of your contribution, up to 4% of eligible contribution Educational Tuition Reimbursement Paid Time Off Ventra Program, EAP programs, etc. Salary Range: 50,000 to 82,500 Company Statement on EOAA: American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

This candidate will also work closely with our IT Team to maintain, develop, plan and deploy computer, network and server hardware and software for the facility as well as to the field. This will include managing the helpdesk support system, security access, remote location support and management of software/hardware purchases. Work in conjunction with software/hardware vendors during deployments/issues. ESSENTIAL DUTIES AND ACCOUNTABILITIES: ● Network Administration (Maintain, Troubleshoot, Repair) ● Maintaining & repairing 50-200 computers & 50+ servers ● Troubleshooting of software/hardware issues ● Reload and repair PC as needed. ● Maintain On and Offsite backups. ● Server Administration knowledge ● Phone System knowledge QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.