Field Support Engineer II
Information technology consultant job in Backus, MN
About Us:
How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location/Region: This position is located in Minnesota and also covering Iowa. Travel expected for training in California
What's the role?
The Field Support Engineer II, with limited supervision, installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss Meditec instrumentation in a designated field service territory. Represents Carl Zeiss Meditec at customer locations and works to achieve a high level of customer satisfaction. Responsible for all company issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies. Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support.
Sound Interesting?
Here's what you'll do:
Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines.
Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers' needs, which may include financial impact to the practice, and patients' well being.
Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database.
Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures.
Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy.
Support revenue growth through the promotion and retention of service agreements.
Interface with customers in a professional, pleasant and calm demeanor.
Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment.
Maintains company-issued test equipment and support tools, including spare parts.
Installation and maintenance of equipment at trade shows, as requested and required.
Do you qualify?
0 - 3 years of previous field service experience required.
BS in Electronics, Engineering, or Computer Technology and related fields preferred.
A+ and Net+ certification preferred.
Theoretical understanding of basic electromechanical, electronic, and optical systems.
Basic understanding of troubleshooting techniques and approaches.
Must have good verbal and written communication skills.
Must have strong computer skills with the ability to obtain specific certifications as required.
Must be able to pass required training to service fine mechanics and optics. Ability to effectively service the equipment on which training is completed.
Working Conditions and Special Demands:
Extensive overnight travel is required by automobile and air.
Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory. The FSE must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval.
The position requires an average of four (4) hours driving for service calls, per day. Must have a valid driver's license and good driving record.
On occasion, must be able to lift up to 50 pounds. Thirty percent of the average workday is spent standing or walking.
We have amazing benefits to support you as an employee at ZEISS!
Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay
The list goes on!
This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
The hourly pay range for this position is $31.00 - $39.00.
The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
This position is eligible for a Performance Bonus.
ZEISS is an EEO/AA/M/F/Disabled Veteran Employer
Your ZEISS Recruiting Team:
Tina Eilerman
Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
Information Technology Business Consultant (Copilot Implementation)
Information technology consultant job in Milwaukee, WI
IT Business Consultant / Business Analyst - Copilot
Hybrid in Milwaukee, WI
12-month Contract
We are seeking a consultant to lead organizational change and business analysis for the enterprise rollout of Microsoft Copilot across approximately 5,000 users, with potential expansion beyond. This role will drive adoption, governance, and measurable business outcomes for “Copilot Work” and “Copilot Web” tools across Home & Field office employees. The ideal candidate combines expertise in change management, experience implementing AI solutions at scale, and strong business analysis capabilities.
Key Responsibilities
Gather and analyze business use cases to identify high-value Copilot opportunities.
Planning and execution of technology deployments (both new implementations and updates/changes to existing capabilities) by addressing business processes and the underlying systems that support them.
Apply core Business Analysis skills to document current-state processes, define future-state workflows, translate business needs into clear functional requirements, identify options, gain consensus, and clearly communicate recommendations.
Lead, design and deliver organizational change management (OCM) strategies to promote adoption of the change and minimize impact to people and processes. You will ensure users are informed, trained, and supported throughout the rollout.
Continuously refine Copilot use cases and adoption strategies, leveraging user feedback, data analytics and visualizations, and evolving platform capabilities.
Document requirements, success metrics, and ROI for prioritized scenarios.
Required Qualifications
5+ years in organizational change management, business analysis, or IT business consulting
Proven experience leading AI tool deployments (Microsoft Copilot strongly preferred)
Deep understanding and experience in technology release management and organizational change management programs and practices. This includes eliciting feedback and analyzing the sentiment to provide recommendations.
Strong understanding of M365 ecosystem
Demonstrated ability to utilize Pivot Tables and VLOOKUPs in Excel
Demonstrated ability/knowledge of business operations/processes to include analysis, design, documentation, using industry best practices and standards
Superb communication skills (written and verbal); ability to deliver informative, well-organized documentation and ability to effectively communicate in difficult and critical situations; effectively navigate the political landscape.
Demonstrated flexibility to adjust to changing business needs by effectively leading and prioritizing large or complex concurrent assignments
Preferred Qualifications
Experience with Microsoft Copilot, Azure OpenAI, GitHub Copilot, or similar AI platforms.
Familiarity with Enterprise level environments.
Experience building champions networks and role-based enablement programs.
Identifying cases and conducting user acceptance testing.
Senior IT Support Specialist Supervisor
Information technology consultant job in Saint Paul, MN
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
Position Summary:
The Sr IT Support Specialist - Supervisor position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The Sr ITSS Supervisor's primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. The position will ensure that the corporation's Windows/MAC environments are maintained according to industry best practices. Leadership tasks over their teammates include monitoring daily work activities, coaching, and, if needed, correction.
Primary Responsibilities, Essential Functions and Requirements:
Supervision and mentorship of employees at local and remote locations
Partner with Support Services Leadership to develop and implement strategies and training initiatives to increase Support Specialist effectiveness
Mentor employees through sharing information, skill coaching, and suggesting effective initiatives that will assist an agent in providing excellent customer service.
Provide periodic review of employees that includes coaching customer service, technical ability and additional skill building as determined during review (Additional reviews may be staged on an ad-hoc basis, but a scheduled review is required on an annual basis)
Responsible for mid and year-end performance reviews and managing performance of your reports, through consistent feedback and formal performance reviews.
Sustain project updates and status reports to leadership on a regular basis
Maintains a strong understanding of partner's environments, including but not limited to software applications, learning management systems, and account creation procedures.
Drive best practices for remote desktop management, automation of imaging\updating, and proactive maintenance of supported systems.
Maintain and enforce the asset refresh program to keep technology in an up-to-date fashion.
Maintain desktop application inventory and assist with software licensing maintenance
Provide purchase approval and assist with providing financial forecasts for computer replacement and purchase
Define and maintain security procedures and policies; enforce these policies with ITSS team members
Monitoring, supporting, and troubleshooting systems issues
Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security-related issues
Reduce the risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer
Manage and mentor student-work studies
Continue training for ITSS team members on processes and procedures.
Requirements
Experience and Qualifications:
Possession of relevant industry certifications is highly advantageous
Extensive operations experience in IT support and management
Availability for weekend shifts to support maintenance activities and participation in on-call rotation duties
A minimum of 5 years of management experience, coupled with a robust technical background
Proficiency in managing a team
Flexibility to work a schedule that may include nights and weekends
Exceptional communication skills and a proven track record of delivering excellent customer service
In-depth knowledge of technology platforms within the higher education sector
Strong analytical and problem-solving capabilities
Expertise in supporting various operating system platforms, including Microsoft 365 and Google Suite
Advanced troubleshooting skills for Windows Server operating environments
Advanced troubleshooting skills with Network devices
Proficiency in supporting AV technologies for classrooms, lectures, and performance halls
Ability to effectively communicate technical topics to individuals with varying levels of technical expertise
Excellent written and verbal communication skills, with the ability to thoroughly document implementations, modifications, and removals
Education, Certifications and Licensures:
Bachelor of Science, Computer Science, MIS degree or equivalent experience
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
IT Category Manager_Hybrid WFH_(Madison,WI)
Information technology consultant job in Madison, WI
Job Title: IT Category Manager (1 year contract+)
Duration: 12 months, with likely conversion to FTE or additional extensions
Role Overview
The IT Category Manager will lead strategic sourcing and category management for IT-related spend, including infrastructure, cybersecurity, IT professional services, hardware, and telecom. This role focuses on strategy development and execution, not just transactional RFP work. The consultant will partner with IT and business stakeholders to optimize spend, mitigate risk, and align sourcing strategies with organizational goals during a dynamic period of change.
Key Responsibilities
Develop and implement category strategies for IT categories (professional services, hardware, telecom).
Collaborate with IT stakeholders to align sourcing strategies with enterprise delivery models.
Negotiate contracts and manage vendor relationships to achieve cost savings and risk mitigation.
Lead strategic sourcing initiatives and manage RFx processes for high-complexity categories.
Monitor market trends and identify opportunities for innovation and efficiency.
Drive savings initiatives and maintain a pipeline aligned with procurement targets.
Ensure compliance with category governance and procurement policies.
Present strategies and results to internal stakeholders and leadership.
Manage multiple projects with changing priorities in a fast-paced environment.
Required Qualifications
Bachelor's degree in Supply Chain, Finance, or Business.
7+ years of experience in IT category management, procurement, or related fields.
Proven experience managing IT categories (professional services, managed services, consulting).
Strong negotiation and contract management skills.
Proficiency in Microsoft Office Suite.
Ability to work independently and make decisions with limited information.
Excellent communication and stakeholder management skills.
Preferred Qualifications
Experience with ERP systems (SAP preferred).
Background in organizational sourcing transformation or change management.
Familiarity with global process outsourcing.
Ability to communicate complex information to diverse audiences.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Desktop Support - 60K
Information technology consultant job in Milwaukee, WI
Title: Site Support Technician | Milwaukee - Multiple Sites Pay/Salary/Benefits/Perks:
Contract Type: 6-Month Contract to Hire
Hourly Rate: $28-29/Hr
Salary upon Conversion: $60k (contingent upon experience)
Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Central.
Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment.
Responsibilities:
Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution.
Must-Have Qualifications and Skills:
Experience: At least 3 years of experience in IT support, working on-site with users
IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow.
Communication: Strong interpersonal and communication skills.
Director of Information Technology
Information technology consultant job in Bloomington, MN
The Director of Information Technology (IT) is responsible for providing strategic and operational leadership across the All Flex Solutions locations, overseeing IT strategy, ERP/business systems, cybersecurity and regulatory compliance, team development, and enterprise infrastructure. This role ensures that technology systems, processes, and capabilities enable the company's long-term growth, operational excellence, and multi-site consistency.
The Director of IT position offers a unique opportunity to shape the future of All Flex Solutions during a period of integration, modernization, and growth. As a strategic business partner, the IT Director will lead the development of a best-in-class, scalable IT infrastructure and ERP ecosystem while building and mentoring a strong, high-performing IT team.
This leader will work alongside engaged executives across the organization and benefit from a committed owner in Granite Partners. The role provides a platform to influence enterprise strategy, enhance operational capability, strengthen cybersecurity and compliance posture, and implement technology initiatives that will position All Flex Solutions for the next generation of manufacturing excellence.
The Position
The Director of IT provides the vision and leads in the design, development, and implementation of information technology initiatives that create customer and business value.
This is an opportunity to be instrumental in a multi-year digital strategy and transformation that is underway across All Flex Solutions. The individual in this role will collaborate with leaders throughout the Granite community as a member of the Technology Affinity and the NetSuite Leadership Group.
Key responsibilities include:
IT Strategy
Provide strategic leadership of the IT function across All Flex Solutions sites, ensuring consistent processes, practices, and cybersecurity procedures companywide.
Build and evolve the IT organizational structure, capabilities, and strategic roadmap to support current operations and future growth.
Lead the development and execution of technology initiatives that enhance competitiveness, operational efficiency, and profitability.
Communicate the IT vision, roadmap, project priorities, service commitments, and performance metrics to executive leadership, the IT team, and broader employee groups.
Develop and manage IT budgets, ensuring appropriate funding for the project pipeline, infrastructure needs, and strategic initiatives.
Establish strong vendor, licensing, and consulting partnerships that maximize value, reliability, and scalability of IT investments.
Optimize the return on IT investments by selecting cost-justified solutions based on performance, reliability, supportability, upgrade paths, and industry trends.
Implement a right-sized governance model that prioritizes technology initiatives, allocates resources effectively, and ensures alignment between IT and business objectives.
Engage monthly with technology leaders of the Granite Companies in high impact Technology Affinity meetings to share blueprints, practices, resources, training, progress, plans, and support.
ERP & Business Systems
Drive optimization of NetSuite and integrated systems by translating operational requirements into scalable, sustainable technology solutions.
Ensure high availability, reliability, and performance of core application systems that support production, supply chain, sales, and other critical business operations.
Partner with cross-functional teams to identify opportunities for process automation, workflow improvements, system enhancements, and application integrations.
Deliver actionable analytics, dashboards, and reporting tools to empower data-driven decision-making across the company.
Oversee user support and training programs that increase system adoption, maximize ROI, and reduce manual workarounds.
Leadership Development & Team Planning
Lead, mentor, and develop the IT team-promoting high performance, technical growth, and a strong customer-service mindset.
Build a pipeline of IT talent through active sourcing, coaching, and succession planning.
Serve as a trusted business partner, fostering collaboration between IT and all departments to ensure aligned priorities and effective execution.
Regularly assess staffing needs and organizational capabilities; guide build-vs-buy decisions related to outsourcing, contractors, and in-house expertise.
Establish a culture of accountability, continuous improvement, and clear communication within the IT organization.
IT Infrastructure & Operations
Set and execute the strategic direction for the company's IT infrastructure, ensuring systems can support current operations while enabling scalability and future growth.
Ensure that infrastructure architecture-including network, cloud, telecommunications, cybersecurity controls, and production systems-reflects best practices and delivers high reliability and performance.
Develop and enforce IT policies, standards, and procedures to ensure consistent service delivery, security compliance, and operational efficiency.
Oversee the selection, implementation, and ongoing management of all enterprise technology platforms, including NetSuite, manufacturing systems, networks, and end-user hardware.
Establish and monitor KPIs to measure IT performance in areas such as system uptime, service desk responsiveness, project delivery, cybersecurity posture, cost efficiency, and user satisfaction.
Lead the continuous improvement of IT operational processes, ensuring robust support for production environments and minimizing downtime risk.
Cybersecurity, CMMC & ITAR Compliance
Own the company's cybersecurity strategy, ensuring protection of systems, data, intellectual property, and manufacturing operations.
Lead and maintain compliance with CMMC (Cybersecurity Maturity Model Certification) requirements-defining controls, implementing required processes and documentation, and preparing the organization for assessments and ongoing audits.
Ensure all technology systems, data handling processes, and third-party relationships comply with ITAR (International Traffic in Arms Regulations), including access controls, data residency, user screening, and secure storage of controlled technical information.
Oversee vulnerability management, incident response planning, access management, and security awareness training across the organization.
Ensure all systems and infrastructure follow industry-standard security frameworks and align with regulatory requirements.
Partner with executive leadership to assess risk, develop mitigation plans, and ensure cybersecurity is integrated into technology decisions and system designs.
Evaluate and manage third-party vendors, MSPs, and software partners to ensure they meet security and CMMC standards.
Monitor and report on the company's cybersecurity posture, ensuring continuous improvement and timely remediation of identified risks.
Candidate Profile
This key leadership position requires seven or more years of information technology experience in a manufacturing environment with an understanding of ERP systems. The successful candidate will likely be technically oriented and inclined to maximize his/her contribution to the company. An undergraduate degree is required; an advanced degree is desired.
The ideal candidate is a hands-on, proactive leader with the confidence and assertiveness to drive results. They thrive in a fast-paced, evolving environment and can manage multiple priorities with composure and focus. Strong organization, clear action orientation, and the ability to influence others are essential. Precision, attention to detail, and the capacity to work independently are critical to success in this role.
This individual must have the ability to create consultative business partnerships and serve as a key advisor to the senior leadership team. Experience establishing and implementing information technology best practices and raising the overall level of sophistication of the function is required.
Department of Defense (DoD) Cybersecurity Maturity Model Certification (CMMC) experience and/or awareness preferred. Need to be a U.S. person, as defined by law, due to ITAR compliance requirements.
Locations
All Flex Solutions is headquartered in Northfield, Minnesota, and has four Minnesota manufacturing facilities: one in Northfield and three in Bloomington. The IT Director will be based in Bloomington. Working arrangements will include a mix of being onsite in both Bloomington and Northfield.
Compensation & Benefits
We offer a competitive base salary in the $150,000 to $180,000 range, based on experience and qualifications, along with an annual bonus and the opportunity to participate in long-term incentives, including a stock appreciation rights (SARs) program.
Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
Systems Administrator
Information technology consultant job in Milwaukee, WI
Contract Length: 12-Month Contract
Pay Rate: $38.00-$43.00/hour (W2)
Work Split: 70% operational support / 30% project work
We are seeking a Systems Administrator to support enterprise content management, publishing, and engineering systems in a manufacturing environment. This role blends hands-on system administration and troubleshooting with project-based work, including system upgrades, integrations, and data migrations. The ideal candidate is detail-oriented, technically curious, and comfortable working across multiple systems and vendors.
Key Responsibilities
System Administration & User Support
Manage user accounts, permissions, and access across multiple systems
Support platforms such as Windchill, Parts Publisher, Arbortext Editor, WorldServer, Language Weaver, WebView/Customer Portal, Titania, and LinkOne
Perform Tier 1 troubleshooting for access issues, publishing errors, downloads, searches, and system connectivity
Handle license management, including procurement, renewals, payments, and vendor contract updates
Create and manage internal and external support tickets and follow through to resolution
Project & Upgrade Support
Support major system initiatives including Windchill upgrades, system consolidations, and conversion projects
Coordinate system downtime with users and vendors
Assist with testing, UAT, validation, and documentation for upgrades and enhancements
Support publishing tools and workflows, including new language support and translation testing
Assist with data migrations, content conversions, and system integrations
Vendor & Stakeholder Management
Act as a point of contact for vendors such as PTC, RWS, Hitachi, Oberon, and others
Manage vendor communications, tickets, documentation, and onboarding materials
Support compliance documentation including MSAs, SSO templates, and forms
Reporting & Documentation
Generate and maintain system usage reports, user analytics, and performance metrics
Maintain system metadata, configurations, and publishing rules
Create and update user guides, documentation, and process instructions
Required Qualifications
3-5 years of Systems Administrator experience or similar IT support role
Experience with user management, system configuration, licensing, and troubleshooting
Strong ability to research issues, document findings, and resolve problems independently
Experience creating and managing support tickets and working with vendors
Comfortable supporting multiple enterprise systems simultaneously
Strong communication and organizational skills
Preferred Experience
Experience supporting PLM, CMS, publishing, or content management systems
Familiarity with Windchill or similar enterprise platforms
Experience supporting system upgrades, migrations, or integrations
Exposure to manufacturing or engineering environments
Work Environment & Fit
Hybrid-onsite role requiring 4 days per week on-site in Milwaukee, WI
Best suited for someone who enjoys hands-on system support, troubleshooting, and project coordination
Ideal for candidates comfortable working across IT, engineering, publishing, and vendor teams
Director of Information Technology
Information technology consultant job in Madison, WI
The IT Director acts as the strategic interface between the DEHU/DOAS and Energy Recovery businesses and the technology function. The position is responsible for understanding business needs, aligning IT solutions with business objectives, and ensuring the successful delivery of the solutions. This role involves collaborating with stakeholders to drive innovation, improve processes, and enhance overall business performance through technology.
Position Responsibilities:
Strategic Alignment: Partner with business leaders to understand their goals and objectives and align IT strategies to support these goals.
Technology Innovation/Application Roadmap: Based on the business strategy, set a rolling 3 year application/innovation roadmap.
Project Management: Oversee the planning, execution, and delivery of IT projects, ensuring they meet business requirements and are completed on time and within budget.
Innovation and Improvement: Bring ideas and identify opportunities for process improvements and technological innovations that can enhance business performance.
Stakeholder Communication and Change Management: Facilitate effective communication between IT and business units, ensuring stakeholders are informed about IT initiatives, progress, and issues. Ensure a change management workstream as part of projects, and that the business can effectively use new technology.
Interface with IT Operations: IT Operations (Infrastructure, Security, and Help Desk) is led by the Madison Air CISO/VP Infrastructure. This leader and the group is a strong partner to the IT Director DDER.
Performance Monitoring: Track and report on the performance of IT services and projects, using metrics and KPIs. Hold team and partners accountable to successful delivery.
Key Relationships:
DDER President, Leaders of DDER companies, Leadership Teams of these companies, as well as department leaders and managers as designed by leadership.
DDER Employees - The position is responsible to interact with employees and understand goals and pain points. Employees are located in Canada and various locations in US.
Madison Air CIO and IT leadership counterparts across the portfolio. DDER is part of the Madison Air family. The CIO of Madison Air is responsible for overall strategy. This position does not report to the CIO and we design a role such as this to report directly into Madison Air member companies as it is the business where they need to be focused. However, the position is a still member of the larger IT team by nature of responsibilities and a part of the IT leader team, and our Technology Enterprise Council. The position will have support from and interaction with the CIO and the other IT leaders at the other companies.
Madison Air CISO and their security, infrastructure and service teams: These disciplines report through the Madison Air CISO to get consistency and scale in the way we deliver IT operations. The CISO is a partner and key contact for the IT Director. We work together to accomplish goals.
AI Council - The IT director will also interact with the Madison Air AI Council
Requirements:
Bachelor's degree
8+ years of IT leadership experience
Experience implementing various business applications
Experience implementing technology for the manufacturing industry
Delivered proven business results (i.e. productivity gains, revenue growth, cost savings)
Project Management
Financial Management for IT
Excellent verbal and written communication skills, with a focus on customer service
Experience working in an ambitious, high growth environment.
Experience managing direct reports.
Located in Madison, WI or another DDER location. Travel required up to 50% in the initial onboarding phase and 25% thereafter.
Information Technology Support Technician
Information technology consultant job in Eden Prairie, MN
We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Scope of Work / Activities to be Covered
Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.
Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.
Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
Monitor and coordinate critical service requests with remote teams and vendors as needed.
Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.
Expected Results
Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.
Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.
Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.
Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.
Qualifications & Skills
Proven experience in IT support, helpdesk, or desktop engineering roles.
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Strong communication skills and ability to interact with end-users at all levels.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
System Administrator
Information technology consultant job in New Berlin, WI
We are seeking a highly skilled and proactive Systems Administrator to manage and evolve our hybrid infrastructure spanning on-premises servers, cloud-based environments, and 15 locations. This role is critical in ensuring high availability, security, and performance across our IT systems while supporting a growing internal development team and scaling business needs.
Responsibilities
Infrastructure & Operations
· Administer and maintain Windows Server environments (AD, DNS, DHCP, GPO)
· Manage Azure infrastructure: VMs, storage, networking, and backups
· Maintain system patching, imaging, and configuration baselines
· Oversee backup/DR systems and strategies (on-prem + cloud)
· Manage monitoring and alerting tools for performance and uptime
· Document infrastructure, standard operating procedures, and operational runbooks
Security & Compliance
· Implement and enforce system hardening, least privilege, and RBAC practices
· Support Conditional Access, and MFA
· Work with team to address vulnerabilities and audit findings
· Enforce compliance efforts (e.g., password policies, account reviews)
· Update asset inventory
Collaboration & Support
· Act as Tier 3 escalation point for complex issues
· Support internal team with environments, networking, and deployments
· Provide general IT Support to team as needed
· Participate in IT projects: migrations, upgrades, new site rollouts
· Mentor junior admins and support staff; advocate best practices
Requirements
Must-Have:
· 5+ years experience in a systems administration role
· Strong knowledge of Windows Servers and Active Directory
· Experience with Azure infrastructure and hybrid environments
· Familiarity with Group Policy
· Experience with backups (Veeam, Azure Backup, etc.)
· Strong knowledge of VMWare
· Excellent troubleshooting and documentation skills
· Experience with IIS
· Experience with Microsoft SQL Server
Nice-to-Have:
· Exposure to M365 administration (Exchange, Teams, SharePoint)
· Familiarity with identity tools (Entra ID, conditional access)
· Networking fundamentals (VLANs, firewalls)
· Familiarity with MDM's (AirWatch, Intune, Soti)
· Familiarity with Cisco Switches
Soft Skills:
· Strong ownership mindset and initiative
· Ability to juggle multiple projects and support tasks
· Excellent communication and collaboration skills
Certifications (Preferred but not required):
· Microsoft Certified: Azure Administrator Associate (AZ-104)
· CompTIA Security+
· MCSA/MCSE (legacy OK if recent experience aligns)
Global IT Infrastructure Manager
Information technology consultant job in Minneapolis, MN
Are you a strategic IT leader who thrives in complex, international environments? Do you excel at building high-performing teams, optimizing mission-critical systems, and ensuring enterprise-wide resilience? This role offers the opportunity to oversee and elevate a global infrastructure landscape spanning multiple continents.
We're seeking a Global IT Infrastructure Manager to spearhead worldwide infrastructure operations-ensuring availability, performance, security, and scalability across a diverse technical ecosystem. This leader will partner closely with cross-functional stakeholders, guide a distributed technical team, and drive forward the organization's infrastructure vision.
Team Leadership & Development
• Guide, mentor, and develop an infrastructure operations team that supports a global network of business units.
• Delegate workloads with clarity and fairness, balancing urgency with team capabilities.
• Promote collaboration, communication, and a culture of continuous improvement.
Strategic Planning & Resource Management
• Build operational and project plans that anticipate needs and support long-term growth.
• Secure and manage OPEX and CAPEX budgets while following internal financial processes.
• Ensure alignment between infrastructure initiatives and overall technology strategy.
• Define and track KPIs and operational dashboards to evaluate performance.
• Identify opportunities to enhance productivity, efficiency, and automation.
Infrastructure Operations & Optimization
• Oversee systems administration, network operations, and core infrastructure services.
• Maintain optimal performance across hardware, operating systems, storage, and virtualization platforms.
• Lead efforts to modernize, standardize, and scale infrastructure across global environments.
Security, Compliance & Continuity
• Ensure infrastructure meets security, reliability, and compliance expectations.
• Maintain and improve business continuity and disaster recovery plans.
• Evaluate risks proactively and champion secure-by-design practices across teams.
Incident Response & Communication
• Coordinate clear, timely communication during incidents and infrastructure events.
• Build processes that strengthen operational readiness and response effectiveness.
What You Bring
• Expertise across cloud platforms (AWS, Azure), networking, wireless technologies, telephony, virtualization, physical infrastructure, and storage/backup systems.
• Strong understanding of cybersecurity principles and compliance frameworks.
• Exceptional communication skills and the ability to operate calmly under pressure.
• Demonstrated experience solving complex technical challenges in global environments.
• Relevant professional certifications are a strong plus.
• Ability to travel internationally-approximately 20% of the time.
Education & Experience
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 7 years in IT infrastructure and operations management.
• Minimum 3 years leading and motivating high-performing technical teams.
• Familiarity with:
- Network technologies: LAN, WAN, SD-WAN, WiFi, routing
- Data centers, server rooms, and hybrid environments
- Windows, Linux, VM platforms such as VMware or Hyper-V
- SAN/NAS, cloud backup solutions, and DR planning
- Firewalls, proxies, endpoint protection
- Active Directory, IAM, SSO, MFA, SCIM
- Microsoft 365, Teams, SharePoint
- Monitoring, CMDB, and ITSM platforms (e.g., Freshservice)
Director of IT
Information technology consultant job in Eden Prairie, MN
Director of IT
Employment Type: Direct Hire - W2, No C2C or third party vendors at this time
Work Schedule: Onsite 5 days a week
Salary Range: $180,000 - $190,000 + bonus
No C2C or third-party vendors at this time
Overview:
The Director of Information Technology plays a key leadership role in delivering scalable, reliable technology platforms that support stable business operations and enhance organizational efficiency within a 24x7x365 global environment. This position oversees the strategic direction and performance of the U.S. IT organization, structured around four primary focus areas:
Data, Integrations, & Application Development
Cybersecurity & IT Operations
ERP & EDI
IT Project Management & Business Analysis
In addition to domestic oversight, this role includes responsibility for global IT policies, standards, and support alignment to ensure consistent technology practices across all regions.
Duties and Responsibilities
This position oversees the optimization and utilization of technology across all departments, evaluating and implementing new solutions that improve business performance. The role manages the IT project portfolio, ensuring enterprise-wide initiatives are prioritized, strategically aligned, and successfully executed. Responsibilities also include IT vendor relations, budgeting, and procurement management.
Key Responsibilities:
Lead, mentor, and develop IT staff to foster a high-performance culture.
Establish and maintain IT policies, procedures, and standards.
Enhance operational efficiency by integrating systems and automating manual processes.
Align IT structure and team skillsets with evolving business priorities.
Define and monitor annual KPIs to measure IT performance and organizational impact.
Develop and execute technology strategies across core areas, including cybersecurity, Microsoft 365, server and network infrastructure, data architecture, and enterprise applications (ERP, PLM, EDI, WMS, etc.).
Research and assess emerging technologies to improve IT performance and business outcomes.
Present technology roadmaps, costs, risks, and value to executive leadership.
Ensure all IT initiatives align with overall company objectives and strategic plans.
Oversee vendor contracts, negotiations, and external service provider relationships.
Serve as a member of the senior leadership team, integrating technology initiatives with organizational goals.
Provide executive-level reporting on IT strategy, priorities, and progress.
Collaborate with senior leadership on IT budgeting, procurement, and financial oversight.
Skills and Qualifications
Required Skills:
Strong leadership and team development capabilities.
Excellent communication, interpersonal, and presentation skills.
Broad technical expertise and IT acumen, particularly in manufacturing or distribution environments.
In-depth knowledge of cybersecurity best practices and IT operations.
Advanced analytical and problem-solving abilities.
Comprehensive understanding of data management, governance, and architecture.
Strategic planning and goal-setting proficiency.
Strong organizational, time management, and multitasking skills.
Experience managing and optimizing large IT budgets.
Ability to work on-site 4-5 days per week.
Education and Experience Requirements
Demonstrated expertise in technology management, operations, and strategic planning.
Bachelor's or advanced degree in Computer Science, Information Systems, Software Engineering, IT Management, or related field.
Minimum of five years in IT leadership, including at least two years in manufacturing, supply chain, or a similar operational environment.
Desired Skills and Experience
IT Director, Manufacturing, Supply Chain, Infrastructure, Development, ERP
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Information Technology Manager
Information technology consultant job in Minneapolis, MN
We are not working with external recruiters or search firms for this position - please do not reach out.
Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value.
Position Summary:
The IT Manager is responsible for overseeing the organization's technology infrastructure, systems, and support operations. This role ensures that IT systems are secure, reliable, and aligned with business needs while supporting day-to-day operations across the organization. The IT Manager will manage vendors, lead IT initiatives, and serve as a key partner to leadership on technology strategy and improvement.
Responsibilities & Duties:
Oversee day-to-day IT operations, including hardware, software, networks, and user support
Ensure timely resolution of IT issues and service requests
Maintain system uptime, performance, and reliability across all locations
Manage IT helpdesk processes, documentation, and SLAs
Manage servers, networks, cloud services, and telecommunications systems
Oversee user access, permissions, and device management
Support business systems including ERP, HRIS, CRM, and other enterprise applications
Lead system upgrades, implementations, and integrations
Maintain cybersecurity standards, data protection, and backup/recovery protocols
Implement and monitor security policies, controls, and incident response plans
Ensure compliance with internal policies and applicable regulatory requirements
Manage relationships with IT vendors, MSPs, and service providers
Negotiate contracts, licenses, and service agreements
Develop and manage the IT budget, tracking costs and optimizing spend
Partner with leadership and department heads to understand technology needs
Provide guidance and recommendations on technology strategy and improvements
Create and maintain IT policies, procedures, and documentation
Qualifications:
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred
At least 5 years of progressive IT experience, including systems administration and support
1-3 years of experience in an IT leadership or management role
Experience in a private, multi-site, or growing organization
Familiarity with ERP, HRIS, and financial systems
Experience managing MSPs or outsourced IT partners
Strong knowledge of networks, servers, cloud environments, and cybersecurity best practices
Experience supporting business applications and end users in a multi-location environment
Strong problem-solving, communication, and organizational skills
Other:
All offers of employment are contingent upon a drug panel and a background check
Valid Driver's License is required
Your information will be kept confidential according to EEO guidelines
We are not working with external recruiters or search firms for this position - please do not reach out.
Desktop Support I
Information technology consultant job in Wauwatosa, WI
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide daily support for PC hardware and software, including Windows 10, Office 365 and other enterprise applications.
Participate in installing, configuring, and maintaining computer operating systems and images.
Install and troubleshoot peripherals for users.
Aid in troubleshooting smartphones and other related ad hoc devices.
Asks appropriate probing questions to gather relevant information to aid in resolution of request.
Documents, tracks and monitors client incidents and requests in ticketing system to ensure timely and accurate resolution.
Sets client expectations when opening and assigning tickets and ensures all request/services are executed on time in accordance with service level agreements with the business.
Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
Makes recommendations to better assist end users and improve the overall efficiency of daily operating procedures.
Acquires and maintains current knowledge of core hardware standards and applications, as well as new technologies/applications being introduced in order to provide technically accurate solutions to clients.
Assists in special projects as needed.
Participates in on call rotation.
COMPUTER SKILLS:
Workstation, printer and peripheral maintenance and support skills.
General understanding of Client/Server environment.
Experience with Microsoft Active Directory and Azure Active Directory.
Solid understanding of Microsoft products, including Windows operating systems and the Office suite of applications.
Demonstrate an analytical approach to problem resolution.
Familiarity with Microsoft System Center Configuration Manager (SCCM) imaging software.
QUALIFICATIONS:
Ability to understand basic business practices.
Ability to manage working in a high stress environment.
Take ownership for work and initiative for requests, incidents and problems.
IT Professionalism in all aspects of the position.
Outstanding customer service skills and attitude.
Ability to prioritize projects and customer requests.
COMPETENCIES:
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
Teamwork - Works as a team member across many locations; balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; recognizes accomplishments of other team members.
Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values and follows documented departmental policies and procedures.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; makes timely decisions.
Communication - Demonstrates effective communication and achieves smooth handoffs; excellent customer service skills and acumen with the ability to consistently communicate successfully with all types of employees.
EDUCATION/EXPERIENCE:
1-5 years' experience supporting end users in a corporate environment. IT schooling could be used towards experience.
CERTIFICATES AND LICENSES:
No certifications required; A+ certifications preferred.
SUPERVISORY RESPONSIBILITIES:
No supervisory responsibilities.
Top Skills & Years of Experience:
6 months to 5 years' experience in
Desktop support
Deploying devices
On the fly device repairs.
Nice to Have Skills:
Workstation, printer and peripheral maintenance and support skills.
General understanding of Client/Server environment.
Experience with Microsoft Active Directory and Azure Active Directory.
Solid understanding of Microsoft products, including Windows operating systems and the Office
suite of applications
Solutions Engineer, Merchandising Systems
Information technology consultant job in Burnsville, MN
At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It's our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your top priority as a Solutions Engineer is to serve as a strategic liaison between Business and IT teams, ensuring alignment throughout the full lifecycle of merchandising systems. Act as a technical lead and subject matter expert (SME) for the design, development, implementation, and support of merchandising and inventory systems. Drive the creation and execution of a technology roadmap that supports business strategy and system optimization. Championing best practices, modern approaches, and continuous improvement to deliver scalable, reliable solutions that enable operational excellence. Your positive, professional, roll-up-your-sleeves-to-help attitude contributes to our winning culture and makes sure we leave a lasting impression.
Key Responsibilities:
Partner with the business and IT team members to develop, maintain and execute a technology roadmap for merchandising systems to enable business strategies.
Coordinate with business process owners and product teams to align technology solutions with business objectives.
Provide first and second level operational support using ITIL practices, including incident and problem management for system stability, and lead continuous improvement initiatives. Work with external vendors to drive incident resolution and long-term improvement opportunities.
Perform (merchandising) system configuration, set-ups, extensions, and potentially light software development activities.
Gain and maintain business operational and technical SME-level knowledge of merchandising systems and apply Agile principles to guide solution development.
Conduct complex business and systems analysis and work with IT teams to design technical solutions that improve quality and data integrity.
Elicit and document technical requirements and acceptance criteria; review and approve designs throughout development.
Produce documentation including technical designs, flow diagrams, user stories, use cases, and test plans to support development and UAT.
Collaborate within the product team to prioritize refine backlog items with an eye toward technical complexities, plan releases, and ensure timely delivery of business value.
Participate in quality assurance activities such as, but not limited to, test planning and defect management.
Support project delivery schedules through technical planning and resource estimation.
Conduct and participate in knowledge transfer sessions to team members to build cross-functional expertise.
Communicate plans, progress, and issues effectively to management and stakeholders.
What you will bring to the table:
Bachelor's degree in Computer Science, Information Technology, or related field.
8+ years of experience in IT systems engineering or related roles, with proven ability to lead initiatives and influence cross-functional teams.
Strong experience with merchandising systems (Assortment Planning, Product Information Management, Inventory Management and Replenishment, etc.) from design through deployment.
Experience with implementing and/or supporting Intactix (JDA/Blue Yonder Space Planning), Blue Yonder Advanced Replenishment, Informatica Product Information Management, JD Edwards Item Management, and/or D365 Product Information Management/Item Master is a plus.
Proficiency in hybrid (cloud and on-premise systems) environments, and integration of enterprise systems.
Experience leveraging Artificial Intelligence and automation tooling for process automation.
Familiarity with Agile methodologies and ITIL practices.
Excellent communication skills for engaging technical and non-technical audiences.
Strong analytical, organizational, and problem-solving skills.
Experience with MS Office, Azure DevOps, and process modeling tools (e.g., Visio).
Certifications such as AWS, Azure, or ITIL are a plus.
Retail or financial application experience preferred.
Demonstrates Northern Tool + Equipment's 12 Core Competencies.
About Us
Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota's Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, top national brands and global manufacturing operations designed to create our own specialized tools and equipment, we are busting our knuckles to deliver the products, prices and advice our customers need to succeed. We're looking for people who share our blue-collar work ethic. If you're the kind of person who likes to put your nose to the grindstone to help your customers and company succeed, we'd love to talk to you about becoming a member of our team.
Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged. When you join our team, you'll enjoy a comprehensive and competitive compensation package that includes:
Competitive Pay: Earn $90,300 to $138,330 annually, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value.
Flexible Work Schedule: Achieve the work-life balance you deserve with our full-time, 8-hour shifts, Monday - Friday, complemented by a hybrid work schedule that allows you to work both remotely and in the office.
Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future.
Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use.
Get Paid on Your Terms: With our Daily Pay option, you don't have to wait for payday-access your earnings whenever you need them for added financial flexibility.
Paid Holidays: Take time to relax and recharge with 7 paid federal holidays, because we know how important it is to have time for yourself and your loved ones.
Incentives: Be rewarded for eligible incentive programs.
When you join Northern Tool + Equipment, you're not just starting a job-you're joining a community that supports your success. Come be a part of a team where your skills, dedication, and passion are recognized and celebrated. Your future starts here!
Coding & Network Technician
Information technology consultant job in Rogers, MN
This is a full-time position of 40 hours per week of work. This position requires work in our office in Rogers, MN. Hours are somewhat flexible during the work week, Monday-Friday.
We are looking for a candidate to help with EEPROM programming of optical transceivers and testing of network equipment, as well as working with Lead Coding & Network Technician and management to develop and test OEM compatible transceiver code solutions. This is a full-time position, eligible for a full benefits package and bonus on top of base salary.
Responsibilities: Responsibilities include but are not limited to:
· Order fulfillment including coding, re-coding, labeling, testing & quality control testing of orders including optical transceivers and network equipment.
· Maintain switch and test gear in lab environment
· Update and write module specification pertaining to EEPROM and low-speed signal path
· Debug and resolve issues related to transceiver electrical interface
· Drive failure analysis to reach design solutions and corrective actions
· Perform Pre-Inventory quality control testing
· Testing of Networking Equipment
· Qualifying incoming products
· Assist with lab maintenance cleaning lab and replacing expendable equipment
· Assist with inventory management
· Assist with keeping coding database for optical transceivers and networking accessories
· Assist with keeping parts and descriptions database for optical transceivers and networking accessories
· Assist with packaging and shipment of orders as needed
· Assist with company IT related issues
· Assist other departments as requested (IT, Software Development, Logistics ext.)
· Ability to perform other duties as requested and assigned
· Other duties may be assigned
Preferred Skills/Abilities:
· Familiar with basic networking connectivity topology (Layer1/2 TCP/IP protocol)
· Basic Cisco CLI knowledge
· Enjoy Solving Puzzles
· Detail Oriented
· Self Driven
· Works well with others
· MS office, Adobe, Excel, Visio
Bonus Qualifications:
· Familiar with UART, SPI or I2C
· Knowledgeable in Hexadecimal, Encryption
Physical Requirements:
· Must be able to life up to 50 pounds at a time
· Prolonged periods of sitting at a desk and working on a computer
Company Description:
Choice IT Global, founded in 2018, Choice IT is a leading provider of optical transceivers, Direct Attached Cables, Active Optical Cables, Fiber Cables, DWDM & CWDM Passive equipment, Muxsponders, Coexistence Elements, Media Converters, Splitter, Splice Trays, Demarc Customer Connectivity Points/Wall Plates, Fiber Patch Panels, Fiber Distribution Boxes, Attenuators, Fiber Cleaners such as One Click Cleaners, Visual Fault Finders, Power Meters, Mini OTDR's, Cassettes, MPO Cables, Copper Patch Cords, among other layer 1 network fiber connectivity products, new and pre-owned networking equipment, IT Asset Disposition (ITAD) & white box network equipment.
Ultimately we provide Network Managers and IT Sourcing Specialists Choice in how they buy their IT/Networking equipment.
"Providing Choice in IT"
Why Work Here?
Small, family oriented privately held company that is rapidly growing with tremendous growth potential. We offer full time positions with benefits and bonus opportunity on top of base pay.
Address
14900 James Rd Suite 200
Rogers, MN 55374
USA
Industry
Business
Information Technology
SAP Consultant
Information technology consultant job in Oconomowoc, WI
SAP SME Consultant (ABAP | ECC & S/4HANA) - ONSITE
We are seeking a highly skilled SAP ABAP Consultant to serve as a Subject Matter Expert (SME) for validating client technical specifications related to moving data from SAP ECC and S/4HANA into a data lake. This role focuses on reviewing and reverse-engineering ABAP technical specs, custom Z-tables, and extraction logic to ensure accurate data mapping, business logic interpretation, and readiness for downstream ETL development.
The ideal candidate brings deep hands-on ABAP experience, strong analytical skills, and the ability to collaborate effectively with functional teams, data engineers, and client stakeholders.
Qualifications
12-15 years of SAP ABAP experience, with 3+ years in S/4HANA
Experience with ECC to S/4HANA migration projects
Strong understanding of FI, CO, SD, MM, PP, and SRM modules
Exposure to SAP BW / BI is a plus
Key Responsibilities
Review and understand technical specifications written by ABAP developers for ECC and S/4HANA systems.
Analyze and reverse engineer custom Z-tables and ABAP programs across SAP modules (FI, MM, SD, HR, etc.).
Collaborate with SAP functional teams to understand business logic, dependencies, and data flows.
Prepare and validate detailed technical documentation, including:
Data extraction logic
Field-level mappings
Business rule interpretation
Source-to-target data lineage
Review technical specification documents and raise clarifications to ensure data engineers can build accurate and efficient data lake ETL pipelines.
Required Skills & Experience
Core ABAP (ECC & S/4HANA)
Classical and OO ABAP programming
ALV Reports (Classical & OO)
BDC, BAPI, RFC
SmartForms and Adobe Forms
User Exits, Customer Exits, BADIs
Function Modules, Modularization techniques, Macros
Advanced ABAP (S/4HANA-centric)
CDS Views (Basic & Composite)
AMDP (ABAP Managed Database Procedures)
OData services and Fiori integration
ABAP RESTful Programming Model (RAP)
CDS Annotations
Business Object Processing Framework (BOPF)
Data Handling & Extraction
Z-table data extraction with joins, filters, and delta logic
Performance tuning of SELECT statements
Open SQL and Native SQL
Data Dictionary object creation (Z tables, views, domains, data elements)
Handling clustered and pooled tables (ECC legacy)
Documentation & Technical Design
Technical Specification Document (TSD) preparation, review, and validation
Field-level mapping and source-to-target lineage
Business logic documentation and transformation rules
Functional-to-technical traceability
Why Join Us
Work on complex SAP-to-data-lake initiatives
Play a key SME role influencing enterprise data strategy
Collaborate with cross-functional and data engineering teams
System Engineer
Information technology consultant job in Green Bay, WI
Robert Half is recruiting for an experience Systems Engineer with Azure experience, for our client in Green Bay, WI. This position will play a critical role in the monitoring, management, and maintenance of their Azure cloud environment, virtualization, storage, backups, and more.
This is a Direct Hire role that will require a hybrid work schedule in Green Bay.
Responsibilities:
Facilitate effective communication and collaboration between IT teams.
Provide clear and professional recommendations to leadership to aid in decision-making processes.
Lead and direct team efforts on specific projects and technology direction when required.
Uphold security architecture standards, frameworks, and guidelines, with an emphasis on infrastructure security best practices.
Perform tasks related to troubleshooting, capacity planning, and performance management.
Utilize infrastructure strategies to guide business-oriented technology initiatives.
Conduct research on emerging technologies to assess potential business applications.
Translate business requirements into comprehensive written designs, adhering to industry standards.
Develop, evaluate, and refine project testing and implementation plans.
Assess development and testing strategies utilized by external vendors.
Produce and maintain documentation related to new or modified projects or technologies.
Ensure optimal system performance through consistent tuning, regular patching, and rigorous monitoring.
Oversee implementation of upgrades, patches, new applications, and infrastructure components.
Engage in proof-of-concept engineering initiatives to evaluate system additions or modifications.
Adhere to established change management processes.
Participate in the development and review of business continuity and disaster recovery strategies.
Perform additional duties as necessary or assigned.
Requirements:
4+ years of Windows Systems Engineering experience
Strong experience with Microsoft Azure
Experience with on-prem Active Directory & Azure EntraID
Experience with: M365, MS Teams, Intune, Azure Stack HCI, Hyper-V, VMWare, SAN, scripting, IAM
Experience with Nutanix is highly preferred
Certifications are highly preferred
Senior System Engineer
Information technology consultant job in Madison, WI
Lead Systems Engineer/ Technical Architect
This person will shape and lead the organization's technology vision by designing scalable, secure, and modern IT architecture. This role drives major technical initiatives, partners with leadership to define long-term strategy, and serves as a hands-on expert who elevates systems, infrastructure, and team capabilities. The ideal candidate blends strong architectural leadership with practical experience across cloud, security, and enterprise systems.
Responsibilities
Design and maintain the organization's overall technical architecture and roadmap.
Lead large-scale technology initiatives and ensure cross-team alignment.
Evaluate and implement enterprise applications, platforms, and infrastructure solutions.
Perform hands-on system administration and contribute to security monitoring and incident response.
Develop disaster recovery and business continuity plans to ensure resilience.
Mentor and support technical team members, promoting best practices and knowledge sharing.
Communicate architectural decisions and future-state strategies to leadership.
Research emerging technologies and guide adoption of innovative solutions.
Qualifications / Must Haves
Bachelor's or Master's degree in Computer Science, IT, or related field.
8+ years of experience in IT engineering, administration, or architecture.
Deep, hands-on Azure experience
Deep, hands-on Microsoft 365 administration (not oversight → actual doing)
Experience migrating from on-prem to cloud-first environments
SASE (Secure Access Service Edge) - understanding & practical experience
Solid networking fundamentals (routing, connectivity, hybrid networks)
Experience designing and delivering large-scale, complex technical solutions.
Strong problem-solving skills with the ability to lead high-impact troubleshooting.
Proven ability to collaborate with both technical and non-technical stakeholders.
Hands-on experience with system administration and security controls.
Senior System Engineer
Information technology consultant job in Waukesha, WI
We are seeking a Senior Systems Engineer to play a pivotal role in transitioning from an old ALM to a new ALM within our global product teams. This position involves assisting with new features, designs, creating standardized processes, and managing changes. You will be central in reviewing processes, gathering feedback, creating best practices, and implementing changes.
Responsibilities
Assist global product teams in transitioning from an old ALM to a new ALM.
Collaborate on the design and implementation of new features.
Develop and implement standardized processes.
Manage change and influence teams to adopt new practices.
Review processes and gather feedback to improve systems.
Create and implement best practices for system engineering.
Essential Skills
Bachelor's Degree.
Minimum 6-7+ years of experience in Systems Engineering.
Proficiency in systems engineering and design, particularly within the medical device sector.
Familiarity with ISO, IEC, and FDA standards.
Strong influencing and change management skills.
Additional Skills & Qualifications
Experience in med-device product development and associated regulations.
Work Environment