Information technology consultant jobs in Duluth, MN

IT Coordinator Department: Firm Operations Reports To: Firm Accounting Director Status: Full-Time, Non-Exempt The IT Coordinator is an individual contributor responsible for supporting the firm's technology environment, ensuring reliable system performance, and providing hands-on technical expertise across hardware, software, and business applications. This role blends operational support with strategic planning-helping evaluate technology needs, strengthen IT processes, and contribute to long-term improvements that align with the firm's goals. The IT Coordinator works closely with internal teams, external vendors, and leadership to maintain a secure, efficient, and forward-looking technology infrastructure. Key Responsibilities Technical Support & Operations (Primary Focus) Provide day-to-day technical support for employees, including troubleshooting hardware, software, network, and peripheral issues. Maintain and monitor servers, workstations, mobile devices, and cloud-based systems. Oversee account provisioning, system access, and application configurations. Manage software installs, updates, and license tracking. Support cybersecurity initiatives, including patching, endpoint protection, MFA, access controls, and monitoring alerts. Maintain IT asset inventory (hardware and software), including procurement and lifecycle management. Document IT procedures, troubleshooting steps, and support standards. Supports training staff on firm software. Systems Administration Assist with administration of Microsoft 365, Entra, and other core business systems. Support data backup processes, retention schedules, and recovery testing. Monitor network performance; escalate issues to vendors as needed. Project & Strategic Planning Support Participate in IT planning discussions to identify opportunities to improve workflows, security, and system performance. Research emerging technologies, tools, and solutions that support the firm's long-term IT strategy. Assist in developing technology roadmaps and recommending system upgrades or process improvements. Support implementation of new technology initiatives, coordinating logistics, user communication, testing, and training. Provide insights to leadership on IT risks, efficiencies, and optimization opportunities. Facilitate sharing of best practices efficiencies. Vendor Management Work with third-party software vendors and service providers to support system reliability and project execution. Assist in evaluating vendor performance and researching new technology partners. Track service tickets. Qualifications Education & Experience Associate or bachelor's degree in information technology, Computer Science, or related field preferred. 5+ years of hands-on IT support experience. Experience in a professional service or multi-location environment a plus. Technical Skills Strong knowledge of Windows OS, Microsoft 365, Azure AD, and network fundamentals. Familiarity with cybersecurity tools and best practices. Experience with troubleshooting hardware, software, and cloud-based applications. Understanding of backup systems, endpoint management, and mobile device management (MDM). Experience contributing to IT planning, project coordination, or process improvement is preferred. Core Competencies Strong problem-solving and diagnostic skills. Excellent communication skills and the ability to support users at all technical levels. Ability to manage multiple priorities in a fast-paced environment. Detail-oriented with strong documentation habits. Proactive mindset with interest in long-term IT growth and strategy. Working Conditions Onsite presence required [insert schedule expectations]. Occasional after-hours support during system updates or outages. Ability to lift up to 40 lbs. (equipment).

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: The Sr IT Support Specialist - Supervisor position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The Sr ITSS Supervisor's primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. The position will ensure that the corporation's Windows/MAC environments are maintained according to industry best practices. Leadership tasks over their teammates include monitoring daily work activities, coaching, and, if needed, correction. Primary Responsibilities, Essential Functions and Requirements: Supervision and mentorship of employees at local and remote locations Partner with Support Services Leadership to develop and implement strategies and training initiatives to increase Support Specialist effectiveness Mentor employees through sharing information, skill coaching, and suggesting effective initiatives that will assist an agent in providing excellent customer service. Provide periodic review of employees that includes coaching customer service, technical ability and additional skill building as determined during review (Additional reviews may be staged on an ad-hoc basis, but a scheduled review is required on an annual basis) Responsible for mid and year-end performance reviews and managing performance of your reports, through consistent feedback and formal performance reviews. Sustain project updates and status reports to leadership on a regular basis Maintains a strong understanding of partner's environments, including but not limited to software applications, learning management systems, and account creation procedures. Drive best practices for remote desktop management, automation of imaging\updating, and proactive maintenance of supported systems. Maintain and enforce the asset refresh program to keep technology in an up-to-date fashion. Maintain desktop application inventory and assist with software licensing maintenance Provide purchase approval and assist with providing financial forecasts for computer replacement and purchase Define and maintain security procedures and policies; enforce these policies with ITSS team members Monitoring, supporting, and troubleshooting systems issues Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security-related issues Reduce the risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer Manage and mentor student-work studies Continue training for ITSS team members on processes and procedures. Requirements Experience and Qualifications: Possession of relevant industry certifications is highly advantageous Extensive operations experience in IT support and management Availability for weekend shifts to support maintenance activities and participation in on-call rotation duties A minimum of 5 years of management experience, coupled with a robust technical background Proficiency in managing a team Flexibility to work a schedule that may include nights and weekends Exceptional communication skills and a proven track record of delivering excellent customer service In-depth knowledge of technology platforms within the higher education sector Strong analytical and problem-solving capabilities Expertise in supporting various operating system platforms, including Microsoft 365 and Google Suite Advanced troubleshooting skills for Windows Server operating environments Advanced troubleshooting skills with Network devices Proficiency in supporting AV technologies for classrooms, lectures, and performance halls Ability to effectively communicate technical topics to individuals with varying levels of technical expertise Excellent written and verbal communication skills, with the ability to thoroughly document implementations, modifications, and removals Education, Certifications and Licensures: Bachelor of Science, Computer Science, MIS degree or equivalent experience Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

About the Company Trelleborg Medical Solutions partners with the world's leading medical device and biopharmaceutical companies, collaborating from concept to commercialization to bring to market impactful solutions that improve patient quality of life. It leverages decades of design and manufacturing experience, in-depth knowledge of polymer materials and a deep understanding of customer applications and end-use environments to deliver pioneering, engineered solutions for transformative health technologies. Utilizing its global quality system and engineering and manufacturing network, the company is a production partner of choice for medical device and biopharmaceutical companies. About the Role The TMS IS Manufacturing and Engineering Lead is responsible for driving digital transformation and operational excellence across manufacturing and engineering systems within TMS. This role ensures the successful delivery of technology solutions that support production efficiency, quality control, and engineering innovation. The Lead collaborates with cross-functional teams to align system capabilities with business needs, ensuring integration, scalability, and compliance across platforms. Primary Responsibilities: Lead the implementation and optimization of manufacturing and engineering systems (e.g., MES, PLM, ERP modules). Define system requirements and translate business needs into technical specifications. Manage system upgrades, integrations, and enhancements in collaboration with internal and external stakeholders. Ensure data integrity, system reliability, and compliance with industry standards. Provide technical guidance and support to manufacturing and engineering teams. Coordinate with vendors and service providers for solution delivery and support. Monitor system performance and drive continuous improvement initiatives. Facilitate training and change management for new technologies and processes. Support audits and regulatory compliance efforts related to manufacturing systems. Qualifications: Bachelor's degree in Engineering, Information Systems, or related field. 5+ years of experience in manufacturing or engineering systems leadership. Strong understanding of manufacturing processes, automation, and digital tools. Experience with MES, PLM, ERP, and related platforms. Project management certification (e.g., PMP, PRINCE2) preferred. Proven ability to lead cross-functional initiatives and manage vendor relationships. International experience and familiarity with global manufacturing operations. Competencies: Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement abilities. Ability to work independently and collaboratively across teams. High proficiency in MS Project, Excel, Visio, PowerPoint, and SharePoint. Experience in managing complex technical projects and driving results. Ability to mentor and guide technical resources. Strong organizational and facilitation skills. Practical, hands-on approach with attention to detail. Ability to navigate ambiguity and influence change. Pay range and compensation package $135-160,000/yearly Travel Requirements: Global responsibility with travel up to 25% annually to domestic and international locations. As a valued team member with Trelleborg, you will enjoy: Competitive compensation: Plus, bonus opportunities! Generous benefits package: Includes health, dental, vision, STD, LTD, life, 401k, paid time off, tuition reimbursement, and more! Clean work environment: Enjoy working in a very clean and climate-controlled environment every day! Greater opportunity for impact: You will impact the production of life-saving devices. Growth and advancement: Join a global company that loves to promote from within and allows for advancement Equal Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran, disability, or any other status protected by state or federal law.

Title: Site Support Technician | Milwaukee - Multiple Sites Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire Hourly Rate: $28-29/Hr Salary upon Conversion: $60k (contingent upon experience) Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Central. Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment. Responsibilities: Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution. Must-Have Qualifications and Skills: Experience: At least 3 years of experience in IT support, working on-site with users IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow. Communication: Strong interpersonal and communication skills.

Akkodis is seeking an IT Support Technician for a 12-month Contract job with a client in Saint Paul Park, MN. We are looking for people with hands-on/break-fix/desktop and hardware support experience. Pay Range: $25/hr-$28/hr on W2. The rate may be negotiable based on experience, education, geographic location, and other factors. Job Description: Technical Skills: Proficient in supporting Apple iOS and mobile devices Experience with ServiceNow (ITIL framework) End-user hardware support (Dell/HP PC's) Windows 11 operating system Application, networked printer(s), and adv network troubleshooting Summary of Responsibilities: Install, maintain, and support field IT systems (including specialized Laboratory PC's), including desktop and laptop hardware Configure and manage Microsoft Windows operating systems Perform software installation and updates Support network and stand-alone printers Provide remote access support Manage network switching and cabling Maintain audio-visual equipment and mobile device connectivity Support Cisco telephones and radio systems Handle basic server hardware maintenance Demonstrate proficiency in managing and maintaining network infrastructure, including switches and related components If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at **************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

The Director of Information Technology (IT) is responsible for providing strategic and operational leadership across the All Flex Solutions locations, overseeing IT strategy, ERP/business systems, cybersecurity and regulatory compliance, team development, and enterprise infrastructure. This role ensures that technology systems, processes, and capabilities enable the company's long-term growth, operational excellence, and multi-site consistency. The Director of IT position offers a unique opportunity to shape the future of All Flex Solutions during a period of integration, modernization, and growth. As a strategic business partner, the IT Director will lead the development of a best-in-class, scalable IT infrastructure and ERP ecosystem while building and mentoring a strong, high-performing IT team. This leader will work alongside engaged executives across the organization and benefit from a committed owner in Granite Partners. The role provides a platform to influence enterprise strategy, enhance operational capability, strengthen cybersecurity and compliance posture, and implement technology initiatives that will position All Flex Solutions for the next generation of manufacturing excellence. The Position The Director of IT provides the vision and leads in the design, development, and implementation of information technology initiatives that create customer and business value. This is an opportunity to be instrumental in a multi-year digital strategy and transformation that is underway across All Flex Solutions. The individual in this role will collaborate with leaders throughout the Granite community as a member of the Technology Affinity and the NetSuite Leadership Group. Key responsibilities include: IT Strategy Provide strategic leadership of the IT function across All Flex Solutions sites, ensuring consistent processes, practices, and cybersecurity procedures companywide. Build and evolve the IT organizational structure, capabilities, and strategic roadmap to support current operations and future growth. Lead the development and execution of technology initiatives that enhance competitiveness, operational efficiency, and profitability. Communicate the IT vision, roadmap, project priorities, service commitments, and performance metrics to executive leadership, the IT team, and broader employee groups. Develop and manage IT budgets, ensuring appropriate funding for the project pipeline, infrastructure needs, and strategic initiatives. Establish strong vendor, licensing, and consulting partnerships that maximize value, reliability, and scalability of IT investments. Optimize the return on IT investments by selecting cost-justified solutions based on performance, reliability, supportability, upgrade paths, and industry trends. Implement a right-sized governance model that prioritizes technology initiatives, allocates resources effectively, and ensures alignment between IT and business objectives. Engage monthly with technology leaders of the Granite Companies in high impact Technology Affinity meetings to share blueprints, practices, resources, training, progress, plans, and support. ERP & Business Systems Drive optimization of NetSuite and integrated systems by translating operational requirements into scalable, sustainable technology solutions. Ensure high availability, reliability, and performance of core application systems that support production, supply chain, sales, and other critical business operations. Partner with cross-functional teams to identify opportunities for process automation, workflow improvements, system enhancements, and application integrations. Deliver actionable analytics, dashboards, and reporting tools to empower data-driven decision-making across the company. Oversee user support and training programs that increase system adoption, maximize ROI, and reduce manual workarounds. Leadership Development & Team Planning Lead, mentor, and develop the IT team-promoting high performance, technical growth, and a strong customer-service mindset. Build a pipeline of IT talent through active sourcing, coaching, and succession planning. Serve as a trusted business partner, fostering collaboration between IT and all departments to ensure aligned priorities and effective execution. Regularly assess staffing needs and organizational capabilities; guide build-vs-buy decisions related to outsourcing, contractors, and in-house expertise. Establish a culture of accountability, continuous improvement, and clear communication within the IT organization. IT Infrastructure & Operations Set and execute the strategic direction for the company's IT infrastructure, ensuring systems can support current operations while enabling scalability and future growth. Ensure that infrastructure architecture-including network, cloud, telecommunications, cybersecurity controls, and production systems-reflects best practices and delivers high reliability and performance. Develop and enforce IT policies, standards, and procedures to ensure consistent service delivery, security compliance, and operational efficiency. Oversee the selection, implementation, and ongoing management of all enterprise technology platforms, including NetSuite, manufacturing systems, networks, and end-user hardware. Establish and monitor KPIs to measure IT performance in areas such as system uptime, service desk responsiveness, project delivery, cybersecurity posture, cost efficiency, and user satisfaction. Lead the continuous improvement of IT operational processes, ensuring robust support for production environments and minimizing downtime risk. Cybersecurity, CMMC & ITAR Compliance Own the company's cybersecurity strategy, ensuring protection of systems, data, intellectual property, and manufacturing operations. Lead and maintain compliance with CMMC (Cybersecurity Maturity Model Certification) requirements-defining controls, implementing required processes and documentation, and preparing the organization for assessments and ongoing audits. Ensure all technology systems, data handling processes, and third-party relationships comply with ITAR (International Traffic in Arms Regulations), including access controls, data residency, user screening, and secure storage of controlled technical information. Oversee vulnerability management, incident response planning, access management, and security awareness training across the organization. Ensure all systems and infrastructure follow industry-standard security frameworks and align with regulatory requirements. Partner with executive leadership to assess risk, develop mitigation plans, and ensure cybersecurity is integrated into technology decisions and system designs. Evaluate and manage third-party vendors, MSPs, and software partners to ensure they meet security and CMMC standards. Monitor and report on the company's cybersecurity posture, ensuring continuous improvement and timely remediation of identified risks. Candidate Profile This key leadership position requires seven or more years of information technology experience in a manufacturing environment with an understanding of ERP systems. The successful candidate will likely be technically oriented and inclined to maximize his/her contribution to the company. An undergraduate degree is required; an advanced degree is desired. The ideal candidate is a hands-on, proactive leader with the confidence and assertiveness to drive results. They thrive in a fast-paced, evolving environment and can manage multiple priorities with composure and focus. Strong organization, clear action orientation, and the ability to influence others are essential. Precision, attention to detail, and the capacity to work independently are critical to success in this role. This individual must have the ability to create consultative business partnerships and serve as a key advisor to the senior leadership team. Experience establishing and implementing information technology best practices and raising the overall level of sophistication of the function is required. Department of Defense (DoD) Cybersecurity Maturity Model Certification (CMMC) experience and/or awareness preferred. Need to be a U.S. person, as defined by law, due to ITAR compliance requirements. Locations All Flex Solutions is headquartered in Northfield, Minnesota, and has four Minnesota manufacturing facilities: one in Northfield and three in Bloomington. The IT Director will be based in Bloomington. Working arrangements will include a mix of being onsite in both Bloomington and Northfield. Compensation & Benefits We offer a competitive base salary in the $150,000 to $180,000 range, based on experience and qualifications, along with an annual bonus and the opportunity to participate in long-term incentives, including a stock appreciation rights (SARs) program. Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.

*Incident and Request Management: Handle escalated tickets from Level 1 support teams via Service Desk systems (e.g., ServiceNow, Remedy, or Jira). *Troubleshoot and resolve issues related to Windows/Mac OS, Office 365, VPN, printing, network connectivity, and end-user applications. *Perform software installations, updates, and configurations in compliance with organizational standards. *Manage Active Directory accounts, password resets, and group memberships. *Identify recurring issues and suggest improvements to processes or documentation. *Contribute to the knowledge base by creating and updating support articles. *Assist with hardware refresh, deployment, and asset tracking.

Cirrus Aircraft is seeking a transformational IT Director, Enterprise Business Partner & Portfolio Management) to lead enterprise-wide digital strategy, major systems implementations, and the development of our portfolio, program, and product management capabilities. In this highly visible role, you'll partner with senior leaders across HR, Finance, Legal, EHS, Facilities, and more to drive technology alignment, enable new business models, and deliver the digital roadmap that powers Cirrus's future. You'll lead large-scale initiatives-including ERP, HRIS optimization or selection, EHS expansion, and Contract Lifecycle Management-while building the frameworks, governance, and steering capabilities that elevate how the organization prioritizes, funds, and delivers technology. You'll shape and mature our project and product management methodologies, champion emerging technologies, and guide high-performing teams through change. You'll bring deep experience in enterprise IT leadership, digital transformation, executive partnership, and portfolio management. Your ability to influence, gain buy-in, communicate with clarity, and turn strategy into action will be critical-as will your proven track record guiding organizations through complex implementations and modernizing technology ecosystems. If you're a strategic, future-focused IT leader who thrives at the intersection of business and technology-and wants impact at scale-this role puts you at the center of Cirrus's next chapter. Relocation to Duluth, Minnesota is required.

Director of Data & Information Technology About New World Now & Insight New World Now is a Milwaukee-area software company specializing in custom application development, data systems, and digital solutions for organizations across the country. The team builds modern, scalable web and mobile products that help clients improve operations, customer experience, and decision-making. Their flagship product, Insight, is an enterprise platform used by state agencies and early childhood organizations to manage professional development, learning management, quality improvement, and workforce data. Insight supports thousands of users and helps streamline training, reporting, and compliance through an integrated, user-friendly system. We're looking for a Director of Data & Information Technology to lead our IT Operations and Data teams, drive our data strategy, and ensure reliability, security, and scalability across all systems. This role blends hands-on technical expertise with strong leadership, partnering across the organization to ensure our tools and technology meet business and customer needs. What You'll Do Lead the company's data strategy, governance, and business intelligence initiatives. Oversee IT infrastructure, network security, device management, and vendor relationships. Ensure system uptime, SaaS performance, and secure access to critical data. Own cybersecurity, compliance (SOC 2, HIPAA, etc.), risk assessments, and incident response. Lead and develop a team including IT Operations, Data, Database, and Site Reliability roles. Partner across departments to evaluate needs and implement scalable technology solutions. What You Bring 7+ years in IT and/or data analytics + 3+ years in a leadership role. Strong background in cloud environments (Azure, AWS, Google Cloud) and SaaS ecosystems. Expertise in IT infrastructure, networking, cybersecurity, and data management. Experience with BI tools (Power BI, Tableau), SQL, and enterprise systems. Knowledge of compliance frameworks (SOC 2, FERPA, HIPAA). Excellent communication, project management, and team-building skills.

Must Haves: 5-7 years in IT Help Desk or System Administration. Expertise in servers, virtualization, Active Directory/Entra ID, Microsoft 365, and networking basics. Skilled in backups, disaster recovery, patching, security monitoring, and incident response. Strong troubleshooting, documentation, and communication; Tier III support experience. Ability to lift 50 lbs; available for on-call rotation. Plusses: Experience with enterprise apps (Korber One/HighJump, Bepoz, Aptean EAM, Salesforce) and tools like Intune, Defender, NinjaRMM, JAMF, Soti, AirWatch. Familiarity with Azure disaster recovery, Microsoft 365 hybrid deployments, and Power Apps/Power Automate. Proficient in Hyper-V, Windows Server 2012+, System Center VMM, and Azure. Moderate networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPN, ACLs, wireless). Day to Day: This is a hands-on technical role supporting a secure, high-performing IT infrastructure for a 24/7 manufacturing operation. The Systems Administrator will: Responsibilities: Manage servers, applications, and network services to ensure uptime Deploy, monitor, update, and troubleshoot Hyper-V virtual servers and business-critical applications Administer Active Directory, Entra ID, Group Policies, RDS, Intune, and Microsoft 365 tools Assist with DHCP, DNS, wireless access points, switching, and firewall tasks Monitor infrastructure health and respond to alerts Apply patches and updates to prevent security incidents Monitor system activity for threats and assist with incident response Support backup, restore, and disaster recovery planning/testing Act as SME for key business applications (Korber One/HighJump, Salesforce, Power Apps) Provide Tier III escalation support and participate in after-hours on-call rotation Collaborate with junior team members on troubleshooting and projects

Location: Greater Minneapolis area preferred; open to the following other locations: NY, CA, MI, NC, NJ, TN, AZ, FL, OH, TX, WI, GA Website: ************************* The Information Technology Director is responsible for developing and executing AWT Labels & Packaging's enterprise-wide IT strategy and multi-year technology roadmap. This senior leader oversees all aspects of IT infrastructure, ERP systems, cybersecurity, data governance, desktop support, and systems administration across all AWT sites. The IT Director will build and lead a high-performing team that ensures reliable, secure, and scalable technology solutions that support organizational growth, operational excellence, and continuous improvement. This role partners closely with the CFO and Enterprise Leadership Team to ensure technology investments support company strategy, improve efficiency, enable business insights, and strengthen AWT's competitive advantage. Key Responsibilities Strategic Leadership & Technology Roadmap Develops and executes a comprehensive IT strategy aligned to AWT's business goals, growth plans, and operational needs. Establishes standards, systems and cybersecurity requirements and integrates all AWT businesses to the defined standards. Creates and maintains a technology roadmap covering infrastructure, ERP, applications, cybersecurity, analytics, and end-user technology. Serves as the senior technology advisor to the CFO and Enterprise Leadership Team. IT Operations & Infrastructure Oversee design, maintenance, and security of enterprise infrastructure (networks, servers, cloud services). Ensure robust business continuity and disaster recovery capabilities. Establish scalable IT standards and governance processes. ERP & Business Systems Lead ERP environments and system integrations. Partner with Operations, Finance, HR, and Supply Chain to improve system efficiency and user experience. Guide ERP upgrades and standardization across sites. Cybersecurity & Compliance Develop and maintain cybersecurity policies and protocols. Ensure compliance with regulatory and customer requirements. Monitor and mitigate technology-related risks, including AI usage policies. IT Support & End-User Experience Lead desktop support and systems administration teams. Implement service-level expectations and help desk processes. Ensure proactive monitoring and timely issue resolution. Leadership & Team Development Build and mentor a high-performing IT team. Set clear goals, provide coaching, and develop succession plans. Manage vendor relationships and negotiate cost-effective contracts. Budgeting & Financial Stewardship Develop and manage IT operating and capital budgets. Recommend investments balancing cost, risk, and long-term value. Track ROI on technology initiatives and report to CFO. Qualifications Bachelor's degree in IT, Computer Science, or related field (Master's preferred). 8+ years of progressive IT leadership experience, including 3+ years managing multi-site teams. Expertise in ERP systems, IT infrastructure, cybersecurity, and cloud technologies. Strong leadership, project management, and vendor management skills. Experience in manufacturing or packaging industry preferred. Private-equity or M&A experience a plus.

Are you a strategic IT leader who thrives in complex, international environments? Do you excel at building high-performing teams, optimizing mission-critical systems, and ensuring enterprise-wide resilience? This role offers the opportunity to oversee and elevate a global infrastructure landscape spanning multiple continents. We're seeking a Global IT Infrastructure Manager to spearhead worldwide infrastructure operations-ensuring availability, performance, security, and scalability across a diverse technical ecosystem. This leader will partner closely with cross-functional stakeholders, guide a distributed technical team, and drive forward the organization's infrastructure vision. Team Leadership & Development • Guide, mentor, and develop an infrastructure operations team that supports a global network of business units. • Delegate workloads with clarity and fairness, balancing urgency with team capabilities. • Promote collaboration, communication, and a culture of continuous improvement. Strategic Planning & Resource Management • Build operational and project plans that anticipate needs and support long-term growth. • Secure and manage OPEX and CAPEX budgets while following internal financial processes. • Ensure alignment between infrastructure initiatives and overall technology strategy. • Define and track KPIs and operational dashboards to evaluate performance. • Identify opportunities to enhance productivity, efficiency, and automation. Infrastructure Operations & Optimization • Oversee systems administration, network operations, and core infrastructure services. • Maintain optimal performance across hardware, operating systems, storage, and virtualization platforms. • Lead efforts to modernize, standardize, and scale infrastructure across global environments. Security, Compliance & Continuity • Ensure infrastructure meets security, reliability, and compliance expectations. • Maintain and improve business continuity and disaster recovery plans. • Evaluate risks proactively and champion secure-by-design practices across teams. Incident Response & Communication • Coordinate clear, timely communication during incidents and infrastructure events. • Build processes that strengthen operational readiness and response effectiveness. What You Bring • Expertise across cloud platforms (AWS, Azure), networking, wireless technologies, telephony, virtualization, physical infrastructure, and storage/backup systems. • Strong understanding of cybersecurity principles and compliance frameworks. • Exceptional communication skills and the ability to operate calmly under pressure. • Demonstrated experience solving complex technical challenges in global environments. • Relevant professional certifications are a strong plus. • Ability to travel internationally-approximately 20% of the time. Education & Experience • Bachelor's degree in Computer Science, Information Technology, or a related field. • At least 7 years in IT infrastructure and operations management. • Minimum 3 years leading and motivating high-performing technical teams. • Familiarity with: - Network technologies: LAN, WAN, SD-WAN, WiFi, routing - Data centers, server rooms, and hybrid environments - Windows, Linux, VM platforms such as VMware or Hyper-V - SAN/NAS, cloud backup solutions, and DR planning - Firewalls, proxies, endpoint protection - Active Directory, IAM, SSO, MFA, SCIM - Microsoft 365, Teams, SharePoint - Monitoring, CMDB, and ITSM platforms (e.g., Freshservice)

Our exceptional team members have made us a leader in consumer goods packaging, and we want you to be part of our success story! With a culture that fosters entrepreneurship and adaptability, our company empowers every individual to showcase their talents and contribute to our collective success. The enthusiasm generated within Gamer Packaging is infectious and is the reason we've organically grown our sales to over $200 million in our 38-year history. Witness the satisfaction firsthand as you see the packages you've contributed to lining the shelves of major retailers. Our clientele spans across the shelves of nearly every store nationwide, showcasing our widespread presence. Our Mission Gamer Packaging strives to be the industry leader in providing custom packaging solutions for customers. We highly value the importance of strong supplier relationships, which enable us to offer our customers innovative, flexible, and highly responsive service. Part-Time Information Technology Technician Are you an early-career IT professional with a passion for problem-solving, hands-on learning, and helping others? Do you enjoy troubleshooting technical issues, supporting users, and working in a dynamic, fast-paced environment? If you're ready to grow your IT skills and contribute to a collaborative team, then we want YOU to join Gamer Packaging as a Part-Time Information Technology Technician! What you'll be doing: As an IT Technician at Gamer Packaging, you'll play a key role in supporting our employees by resolving technical issues, setting up hardware and software, and helping to maintain IT systems across the organization. You'll assist with onboarding new employees, manage service tickets, and provide direct support for day-to-day IT operations in our Minneapolis office. This is a great opportunity for someone looking to grow their experience in a supportive, hands-on environment. Your key responsibilities will include: Provide day-to-day IT support via phone, email, and ticketing system. Set up, configure, and deploy hardware for new hires and current employees. Troubleshoot software, system, and network issues under the guidance of senior IT staff. Deliver on-site support for employees in the Minneapolis office. Assist with onboarding new hires, including workstation setup and orientation. Manage user accounts, group memberships, and license assignments in Microsoft 365 / Entra ID (Azure AD). Document incidents, resolutions, and recurring issues to support process improvement. Maintain user information across Gamer software platforms. The skills and expertise you will bring to the role: Our most successful employees are those that can wear many hats, work seamlessly with a variety of people, and can see what needs to be done--and just gets it done! 0-2 years of experience in IT support, help desk, or equivalent technical experience. Familiar with Windows 10/11 and common business productivity applications. Proficient with Microsoft 365 (Outlook, Teams, OneDrive, etc.). Basic knowledge of Azure Active Directory / Entra ID (user management, security groups, password resets). Foundational understanding of networking concepts (WiFi, VPN, LAN/WAN troubleshooting). Strong communication and customer service skills. Ability to follow IT processes and standards with strong attention to detail. Comfortable working independently and collaboratively across departments. This is a part-time, in-office position, working standard business hours on Tuesdays, Wednesdays, and Thursdays at our Minneapolis office, with flexibility on hours. What we offer: Gamer Packaging offers a fun, fast-paced work environment, full benefits, and this part-time opportunity is perfect for someone looking to grow their IT career while maintaining a flexible schedule. Compensation: $18-$20/hr (compensation will be based on experience and qualifications)

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Madison-based Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Systems Engineer. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI with the opportunity to work remotely on occasion. We'll Provide: Collaborative environment, ability to learn about many different industries, flexible PTO, and opportunities to volunteer in the community with some great organizations Significant room for professional growth Health & dental, optional vision, a 401k plan, life insurance, and short and long term disability What You'll Do: Plan, design, implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of users Keep up with current and emerging technologies and help develop standards, processes, and procedures Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO. Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD. Perform network configuration and support including switches and firewalls Prepare and maintain system documentation and standards of work. Maintain exceptional customer service at all times Skills You'll Need: 2+ Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.) 2+ Years supporting Windows Server and Active Directory 2+ Years working with networking and firewalls 5+ Years combined IT support experience Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Associate's or Bachelor's degree in an Information Technology-related field is preferred Ability to work a light, rotating on-call schedule Technical curiosity Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products Next Steps: Quick apply with your resume here

This is a full-time position of 40 hours per week of work. This position requires work in our office in Rogers, MN. Hours are somewhat flexible during the work week, Monday-Friday. We are looking for a candidate to help with EEPROM programming of optical transceivers and testing of network equipment, as well as working with Lead Coding & Network Technician and management to develop and test OEM compatible transceiver code solutions. This is a full-time position, eligible for a full benefits package and bonus on top of base salary. Responsibilities: Responsibilities include but are not limited to: · Order fulfillment including coding, re-coding, labeling, testing & quality control testing of orders including optical transceivers and network equipment. · Maintain switch and test gear in lab environment · Update and write module specification pertaining to EEPROM and low-speed signal path · Debug and resolve issues related to transceiver electrical interface · Drive failure analysis to reach design solutions and corrective actions · Perform Pre-Inventory quality control testing · Testing of Networking Equipment · Qualifying incoming products · Assist with lab maintenance cleaning lab and replacing expendable equipment · Assist with inventory management · Assist with keeping coding database for optical transceivers and networking accessories · Assist with keeping parts and descriptions database for optical transceivers and networking accessories · Assist with packaging and shipment of orders as needed · Assist with company IT related issues · Assist other departments as requested (IT, Software Development, Logistics ext.) · Ability to perform other duties as requested and assigned · Other duties may be assigned Preferred Skills/Abilities: · Familiar with basic networking connectivity topology (Layer1/2 TCP/IP protocol) · Basic Cisco CLI knowledge · Enjoy Solving Puzzles · Detail Oriented · Self Driven · Works well with others · MS office, Adobe, Excel, Visio Bonus Qualifications: · Familiar with UART, SPI or I2C · Knowledgeable in Hexadecimal, Encryption Physical Requirements: · Must be able to life up to 50 pounds at a time · Prolonged periods of sitting at a desk and working on a computer Company Description: Choice IT Global, founded in 2018, Choice IT is a leading provider of optical transceivers, Direct Attached Cables, Active Optical Cables, Fiber Cables, DWDM & CWDM Passive equipment, Muxsponders, Coexistence Elements, Media Converters, Splitter, Splice Trays, Demarc Customer Connectivity Points/Wall Plates, Fiber Patch Panels, Fiber Distribution Boxes, Attenuators, Fiber Cleaners such as One Click Cleaners, Visual Fault Finders, Power Meters, Mini OTDR's, Cassettes, MPO Cables, Copper Patch Cords, among other layer 1 network fiber connectivity products, new and pre-owned networking equipment, IT Asset Disposition (ITAD) & white box network equipment. Ultimately we provide Network Managers and IT Sourcing Specialists Choice in how they buy their IT/Networking equipment. "Providing Choice in IT" Why Work Here? Small, family oriented privately held company that is rapidly growing with tremendous growth potential. We offer full time positions with benefits and bonus opportunity on top of base pay. Address 14900 James Rd Suite 200 Rogers, MN 55374 USA Industry Business Information Technology

Title: IT Support (Backfill) Contract: Long Term Scope of Work This is a Backfill IT Support (Deskside Support) position for one of our clients in Madison, Wisconsin. The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines. Who We Are - Teceze Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success. This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site. Job Description: Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration) • Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams • Troubleshoot and replace network switch chassis blades when required • Good to have understanding of any Data Center Infrastructure Management Application • A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain • Basic Knowledge of Monitoring tools such as Solarwinds, etc… • Networking and Operating System basics • Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting • Basic knowledge about Hardware like Servers, Storage devices • Knowledge to understand Monitoring Tool outcome • Basic knowledge of ITSM tool preferably ServiceNow • Basic knowledge Backup technologies preferably EMC Avamar • Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux • Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server • Experience in SLA base environment • Knowledge on Server Performance monitoring preferred • Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope of the job and who we are and how to apply

Ready Credit Eden Prairie, MN Network Administrator For over 19 years, Ready Credit has worked to simplify and secure the payment experience for both clients and customers through fully cashless operations. Ready Credit was founded in Minneapolis, Minnesota on the premise that all businesses can benefit from getting rid of cash but only if they could still support their cash-only customers. Are you an established Network Administrator who likes to roll up your sleeves and tackle new challenges every day? Do you thrive in a fast-paced environment where you can wear multiple hats? Are you the go-to person when others can't figure it out? If that sounds like you, you might be the perfect fit for the Ready Credit IT Team. We're looking for a hands-on Network Administrator who can balance day-to-day operations with continuous improvement projects. You'll manage and maintain our network infrastructure, enhance our security posture, and contribute to automation and process improvement across our growing environment. Responsibilities: Maintain, monitor, and troubleshoot network infrastructure and VPN including cellular devices Update firmware, manage configurations, and implement security best practices. Work closely with the IT team to enhance cybersecurity and mitigate vulnerabilities. Identify opportunities to improve network performance and reliability. Develop and automate repeatable processes for efficiency and consistency. Stay informed on zero-day threats and emerging network technologies. Provide Tier 2/3 support for network-related escalations and infrastructure issues. Collaborate across teams to support business initiatives and technology projects. Requirements: 5-10 years of experience in network administration or related IT infrastructure roles. Strong knowledge of TCP/IP, VLANs, VPNs, routing, switching, and firewall management. Experience working with on-prem and cloud-based infrastructure. Hands-on experience with enterprise firewalls, routers, and network monitoring tools. Practical understanding of network security principles and incident response. A proactive, self-driven attitude - you enjoy taking ownership and solving problems. Excellent communication skills and the ability to work both independently and as part of a team. Bonus Points For Experience with SonicWALL, or similar firewall/router platforms. Familiarity with Azure, Entra ID (Azure AD), or Microsoft 365 networking. FNM experience and interpersonal skills. Familiarity with cellular technologies, RSRP, and signal quality. Knowledge of automation/scripting (PowerShell, Python, or similar). Relevant certifications (e.g., Network+, CCNA, CCNP, or vendor equivalents). Why You'll Love Working Here Small, collaborative IT team with direct impact across the company. Fast-paced fintech environment where innovation and initiative are valued. Opportunities to expand your skill set across systems, security, and automation. Supportive leadership that values work-life balance and professional growth. We offer an excellent benefit package including medical, dental, life, vision, disability insurance, tuition reimbursement, mentorship program, volunteer paid time off, ESG program, and a generous PTO policy. Ready Credit Corporation is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

IT Support Engineer - L2 | Plant & Infrastructure Support (Full-Time | 1099 Independent Contractor | 5-Year Contract) Milwaukee, WI 53201 Wauwatosa, WI 53222 Axiom Technologies is seeking an experienced IT Support Engineer (L2) to provide comprehensive technical support across office environments, fabrication units, and paint shop floor systems. This role supports multiple plant locations, including Syncreon, CLI, and other affiliated facilities. This is a long-term (5-year), full-time independent contractor role (1099). GC Holders & US Citizens preferred. If interested, please email your resume to ****************************************** Key Responsibilities Provide L2 support for Windows, mac OS, and core infrastructure services. Troubleshoot and resolve issues across office systems, fabrication areas, and paint shop floor environments. Deliver on-site network support, including network hardware replacement and basic troubleshooting. Support SCCM environments and assist with Microsoft Intune configurations. Remediate vulnerabilities across shop-floor machines and workstations. Manage IT hardware lifecycle: shipments, returns, replacements, and asset inventory. Configure and troubleshoot printers, scanners, and other peripherals. Participate in plant leadership calls to provide IT updates and support initiatives. Assist with patching activities and attend weekly change management calls. Follow ITIL processes, operational standards, and service delivery expectations. Maintain detailed documentation for workflows, processes, and procedures. Escalate critical issues to Plant Leadership and the Major Incident Management (MIM) team. Coordinate with hardware vendors during site visits and plant activities. Preferred Skills & Experience Strong troubleshooting skills, ideally in a manufacturing or plant environment. Hands-on experience with SCCM, Intune, and vulnerability management tools. Good understanding of networking fundamentals. Excellent communication skills to collaborate with leadership teams, vendors, and cross-functional departments.

We are seeking a Senior Systems Engineer to play a pivotal role in transitioning from an old ALM to a new ALM within our global product teams. This position involves assisting with new features, designs, creating standardized processes, and managing changes. You will be central in reviewing processes, gathering feedback, creating best practices, and implementing changes. Responsibilities Assist global product teams in transitioning from an old ALM to a new ALM. Collaborate on the design and implementation of new features. Develop and implement standardized processes. Manage change and influence teams to adopt new practices. Review processes and gather feedback to improve systems. Create and implement best practices for system engineering. Essential Skills Bachelor's Degree. Minimum 6-7+ years of experience in Systems Engineering. Proficiency in systems engineering and design, particularly within the medical device sector. Familiarity with ISO, IEC, and FDA standards. Strong influencing and change management skills. Additional Skills & Qualifications Experience in med-device product development and associated regulations. Work Environment