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  • IT Intern

    Treasure Island Resort & Casino 4.1company rating

    Information technology consultant job in Farmington, MN

    . Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end user support of hardware and software systems Maintain, review and update department documentation, problem and solution documentation and procedures and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting Conduct testing on systems and document results Collaborate with other IT staff and vendors to provide support Create, monitor and process user requests following established procedures Assist and mentor help desk staff and ensure help desk coverage Assist in troubleshooting spreadsheets, databases and other office productivity tools Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly Assist Network Team in supporting and maintaining of the network infrastructure Install and upgrade computer components and software, manage virtual servers and integrate automation processes Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless) Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization Manage Data Center, including power and environmental requirements Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $14.3 hourly 10d ago
  • Solutions Engineer, Merchandising Systems

    Northern Tool + Equipment 4.2company rating

    Information technology consultant job in Burnsville, MN

    At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It's our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your top priority as a Solutions Engineer is to serve as a strategic liaison between Business and IT teams, ensuring alignment throughout the full lifecycle of merchandising systems. Act as a technical lead and subject matter expert (SME) for the design, development, implementation, and support of merchandising and inventory systems. Drive the creation and execution of a technology roadmap that supports business strategy and system optimization. Championing best practices, modern approaches, and continuous improvement to deliver scalable, reliable solutions that enable operational excellence. Your positive, professional, roll-up-your-sleeves-to-help attitude contributes to our winning culture and makes sure we leave a lasting impression. Key Responsibilities: Partner with the business and IT team members to develop, maintain and execute a technology roadmap for merchandising systems to enable business strategies. Coordinate with business process owners and product teams to align technology solutions with business objectives. Provide first and second level operational support using ITIL practices, including incident and problem management for system stability, and lead continuous improvement initiatives. Work with external vendors to drive incident resolution and long-term improvement opportunities. Perform (merchandising) system configuration, set-ups, extensions, and potentially light software development activities. Gain and maintain business operational and technical SME-level knowledge of merchandising systems and apply Agile principles to guide solution development. Conduct complex business and systems analysis and work with IT teams to design technical solutions that improve quality and data integrity. Elicit and document technical requirements and acceptance criteria; review and approve designs throughout development. Produce documentation including technical designs, flow diagrams, user stories, use cases, and test plans to support development and UAT. Collaborate within the product team to prioritize refine backlog items with an eye toward technical complexities, plan releases, and ensure timely delivery of business value. Participate in quality assurance activities such as, but not limited to, test planning and defect management. Support project delivery schedules through technical planning and resource estimation. Conduct and participate in knowledge transfer sessions to team members to build cross-functional expertise. Communicate plans, progress, and issues effectively to management and stakeholders. What you will bring to the table: Bachelor's degree in Computer Science, Information Technology, or related field. 8+ years of experience in IT systems engineering or related roles, with proven ability to lead initiatives and influence cross-functional teams. Strong experience with merchandising systems (Assortment Planning, Product Information Management, Inventory Management and Replenishment, etc.) from design through deployment. Experience with implementing and/or supporting Intactix (JDA/Blue Yonder Space Planning), Blue Yonder Advanced Replenishment, Informatica Product Information Management, JD Edwards Item Management, and/or D365 Product Information Management/Item Master is a plus. Proficiency in hybrid (cloud and on-premise systems) environments, and integration of enterprise systems. Experience leveraging Artificial Intelligence and automation tooling for process automation. Familiarity with Agile methodologies and ITIL practices. Excellent communication skills for engaging technical and non-technical audiences. Strong analytical, organizational, and problem-solving skills. Experience with MS Office, Azure DevOps, and process modeling tools (e.g., Visio). Certifications such as AWS, Azure, or ITIL are a plus. Retail or financial application experience preferred. Demonstrates Northern Tool + Equipment's 12 Core Competencies. About Us Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota's Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, top national brands and global manufacturing operations designed to create our own specialized tools and equipment, we are busting our knuckles to deliver the products, prices and advice our customers need to succeed. We're looking for people who share our blue-collar work ethic. If you're the kind of person who likes to put your nose to the grindstone to help your customers and company succeed, we'd love to talk to you about becoming a member of our team. Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged. When you join our team, you'll enjoy a comprehensive and competitive compensation package that includes: Competitive Pay: Earn $90,300 to $138,330 annually, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value. Flexible Work Schedule: Achieve the work-life balance you deserve with our full-time, 8-hour shifts, Monday - Friday, complemented by a hybrid work schedule that allows you to work both remotely and in the office. Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future. Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use. Get Paid on Your Terms: With our Daily Pay option, you don't have to wait for payday-access your earnings whenever you need them for added financial flexibility. Paid Holidays: Take time to relax and recharge with 7 paid federal holidays, because we know how important it is to have time for yourself and your loved ones. Incentives: Be rewarded for eligible incentive programs. When you join Northern Tool + Equipment, you're not just starting a job-you're joining a community that supports your success. Come be a part of a team where your skills, dedication, and passion are recognized and celebrated. Your future starts here!
    $90.3k-138.3k yearly 2d ago
  • Information Technology Manager

    Renova One

    Information technology consultant job in Minneapolis, MN

    We are not working with external recruiters or search firms for this position - please do not reach out. Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value. Position Summary: The IT Manager is responsible for overseeing the organization's technology infrastructure, systems, and support operations. This role ensures that IT systems are secure, reliable, and aligned with business needs while supporting day-to-day operations across the organization. The IT Manager will manage vendors, lead IT initiatives, and serve as a key partner to leadership on technology strategy and improvement. Responsibilities & Duties: Oversee day-to-day IT operations, including hardware, software, networks, and user support Ensure timely resolution of IT issues and service requests Maintain system uptime, performance, and reliability across all locations Manage IT helpdesk processes, documentation, and SLAs Manage servers, networks, cloud services, and telecommunications systems Oversee user access, permissions, and device management Support business systems including ERP, HRIS, CRM, and other enterprise applications Lead system upgrades, implementations, and integrations Maintain cybersecurity standards, data protection, and backup/recovery protocols Implement and monitor security policies, controls, and incident response plans Ensure compliance with internal policies and applicable regulatory requirements Manage relationships with IT vendors, MSPs, and service providers Negotiate contracts, licenses, and service agreements Develop and manage the IT budget, tracking costs and optimizing spend Partner with leadership and department heads to understand technology needs Provide guidance and recommendations on technology strategy and improvements Create and maintain IT policies, procedures, and documentation Qualifications: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred At least 5 years of progressive IT experience, including systems administration and support 1-3 years of experience in an IT leadership or management role Experience in a private, multi-site, or growing organization Familiarity with ERP, HRIS, and financial systems Experience managing MSPs or outsourced IT partners Strong knowledge of networks, servers, cloud environments, and cybersecurity best practices Experience supporting business applications and end users in a multi-location environment Strong problem-solving, communication, and organizational skills Other: All offers of employment are contingent upon a drug panel and a background check Valid Driver's License is required Your information will be kept confidential according to EEO guidelines We are not working with external recruiters or search firms for this position - please do not reach out.
    $93k-134k yearly est. 2d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology consultant job in Saint Paul, MN

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $62k-83k yearly est. 60d+ ago
  • IT Network Administrator

    RMS Company 4.7company rating

    Information technology consultant job in Elk River, MN

    This position as a network administrator is responsible for overseeing\maintaining the organization's corporate LAN/WAN, the VMware environment, Servers and Virtualization, and the network security including firewalls. Duties include working with other IT staff and company employees to identify network needs, security risks, maintain physical servers, and virtual equipment. Responsibilities Essential Job Functions * Provide support for day-to-day operations of servers and the networks that connect them. Diagnose problems with LAN\WAN network equipment and perform repairs or upgrades when appropriate. * Evaluate and recommend solutions for network equipment and communications. * Support and manage AWS Virtual Private Clouds (VPCs), subnets, route tables, and network gateways. * Installs, configures, patches, and maintains network equipment such as switches, firewalls, wireless ap's VPN's, and UPS's. This would include overseeing network security to include appliances, software, and procedures. * Perform ongoing capacity measurement and planning for network equipment, physical and virtual servers. * Fully support, configure, maintain, monitor, and upgrade the corporate VMware environment. This would include the EXSi environment, physical servers, patches, firmware updates, error investigationemediation and administration of the corporations SAN. * Maintain and assist with testing and creating an etwork business continuity and disaster recovery plan. * Assist Systems team with managing servers, CommVault backups, patching, and Active Directory functions. * Monitor network performance (availability, utilization, throughput and latency). * Update Key Performance Indicators (KPI's). * Perform risk assessment, problem management, and resolution. * Support and comply with the company Quality System, ISO, and medical device requirements. * Read, understand, and follow work instructions and standard work * Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance * Understand customer needs and the core business markets we serve * Ensure business systems are implemented, maintained, and functioning properly * Participate in required company meetings * Maintain an organized work area (5S) * Participate in the Operational Excellence Program * Complete all other work duties as assigned * Ability to work in a manufacturing environment. Qualifications Minimum Requirements, Education & Experience * WatchGuard Firewall experience - Required * VMware experience * Advanced Server OS support * Active Directory Experience * Associate degree in an IT--related field * Competence in LAN/WAN technology including VPN, TCP/IP. * Experience with Cisco and HPE switching equipment * Experience with cloud and/or hybrid architecture for compute and storage. * Clear and effective verbal and written communication skills * Attention to detail * Organizational skills * Ability to work in a fast-paced team environment * Ability to prioritize and multitask Desirable Criteria & Qualifications * Bachelor's degree in Computer Science or related IS field * Experience with ERP, CRM, and other Business Systems * Certificates in Project Management * Continuing Education; including participation in local chapters, associations, and/or organizations Pay Range USD $81,000.00 - USD $101,200.00 /Yr. Pay Range Details This pay range reflects the base hourly rate or annual salary for positions within this job grade, based on our market-based pay structures. Actual compensation will depend on factors such as skills, relevant experience, education, internal equity, business needs, and local market conditions. While the full hiring range is shared for transparency, offers are rarely made at the minimum or maximum of the range. Company Benefits All Employees: Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees. 20+hours: Cretex's medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week. 30+ hours: Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week. (Some benefits are subject to eligibility criteria.) Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law. Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $81k-101.2k yearly Auto-Apply 32d ago
  • IT Systems Administrator

    Minnesota Cannabis Services

    Information technology consultant job in Edina, MN

    Job Description At Minnesota Cannabis Services, we're not just building businesses - we're building the people who make them great. Our team partners with leading operators across cultivation, manufacturing, distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and technology. We're looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems. When you join our team, you'll work alongside some of the most experienced leaders in the industry - professionals who share their knowledge freely and lead by example. You'll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America. About the Role As an IT Systems Administrator, you'll play a key role in ensuring the stability, security, and performance of our multi-state retail and corporate technology infrastructure. You'll manage servers, networks, cloud systems, and user support across retail, cultivation, and corporate environments-supporting operations that run 365 days a year. This is a hands-on role for a disciplined, detail-oriented IT professional who thrives in a fast-moving, growth-oriented environment. You'll be trusted with mission-critical systems that power everything from point-of-sale to compliance, communications, and analytics. You'll partner closely with business leaders and store operators to align technology with operational excellence, ensuring uptime, efficiency, and security across all business units. What You'll Do Administer Windows and Linux servers, ensuring system reliability, patch management, and uptime. Oversee network infrastructure including Ubiquiti Unifi firewalls, switches, VPNs, and wireless systems across multiple locations. Manage user accounts, access control, and device provisioning via Google Workspace, Microsoft Intune, and other identity platforms. Implement and maintain IT security standards and compliance policies. Support and troubleshoot corporate and retail systems (POS, camera systems, access control, etc.). Monitor system performance, perform backups, and ensure disaster recovery readiness. Collaborate with vendors and internal departments to resolve escalated IT issues efficiently. Maintain accurate asset inventories and documentation across all technology systems. Provide Tier 2-3 technical support for employees, ensuring minimal downtime. Contribute to IT projects including new site deployments, cloud migrations, and process automation initiatives. Who You Are You are dependable, adaptable, and thrive in high-accountability environments. You're a self-starter who embraces technology, documentation, and process discipline. You see IT as a service function that empowers people and drives business performance. You balance hands-on technical ability with strong communication and project management skills-and take pride in ensuring safe, secure, and efficient operations every day. Why Join Us We're building one of the most innovative and operationally disciplined cannabis organizations in the country. This role offers the opportunity to work with a fast-scaling enterprise environment that values meritocracy, innovation, and accountability. You'll have exposure to cutting-edge retail technology systems, multi-site infrastructure, and leadership opportunities in a rapidly growing industry. Compensation and Benefits Salary: $85,000 - $110,000 annually (DOE) Health, Dental, and Vision insurance Paid Sick Leave (PSL) and Personal Time Off (PTO) 7 paid holidays Free Employee Assistance Program (EAP) Employee discount program with national retailers Skills Network & Systems Administration IT Security & Compliance Cloud Infrastructure (Google Workspace / Azure / Intune) Hardware & Software Troubleshooting Documentation & Process Management Vendor & Asset Management Cross-Department Collaboration Disaster Recovery & Backup Strategy End-User Support Automation & Efficiency Qualifications 3+ years in IT administration or infrastructure support Experience with Windows Server, Linux, and cloud environments Familiarity with network hardware (Unifi, Cisco, or equivalent) Knowledge of POS and access control systems preferred Understanding of security frameworks and compliance standards Strong documentation, communication, and problem-solving skills Must be 21+ and eligible for employment in the cannabis industry Company Values Integrity • Accountability • Dependability • Innovation • Efficiency • Teamwork • Commitment to Excellence • Meritocracy • Safe & Secure • Adaptability At Minnesota Cannabis Services, we believe great teams are built on trust, initiative, and follow-through. We invest deeply in our people - providing mentorship, on-the-job training, and opportunities for advancement across multiple sectors of the cannabis industry. Here, you'll be part of a high-performing culture that values precision, reliability, and continuous improvement. Every project is a chance to grow your skills, strengthen your leadership, and contribute to something that matters. If you're driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Minnesota Cannabis Services.
    $85k-110k yearly 1d ago
  • IT Support Manager

    Collegis 3.9company rating

    Information technology consultant job in Saint Paul, MN

    Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: Collegis provides IT management services to colleges and universities across the United States. We are seeking an IT manager to lead multi-site end-user support delivery for up to six partner institutions. This role manages up to six site leaders (IT Support Specialist Supervisors) and provides leadership direction, standards, and operational oversight for local IT Support Specialists (“ITSS”) at supported schools. The role includes overseeing service-level delivery and quality, as well as the operating budget and functional performance. The IT Support Specialists teams provide local support for end-user systems, classroom technologies, including audio-video, remote hands for servers, networking, voice, and application support teams. This role is leadership-forward and outcomes-driven. The ITSS Manager owns service delivery performance-customer satisfaction, SLA attainment, escalation leadership, consistent execution across campuses, and continuous improvement. The ITSS Manager sets expectations, coaches leaders, and ensures the right staffing, skills, processes, and tools are in place. The role partners closely with infrastructure, networking, voice, and application support teams to coordinate efficient dispatch, remote-hands coverage, and timely resolution for complex issues. Primary Responsibilities, Essential Functions and Requirements: Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools. Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality, cycle time, and closure times); use data to drive actions and results. Coach, develop, and enable ITSS Supervisors and teams through clear expectations, regular feedback, career development, and training plans; build a culture of ownership and service excellence. Deliver to service-level targets governed by SLAs and contracts by proactively adjusting staffing, schedules, skills, processes, and workflows; partner with other teams to reduce repeat issues and improve outcomes. Serve as an escalation and stakeholder leader in collaboration with vCIOs and Partner Managers; run effective incident communications, set expectations, and maintain trusted relationships with campus leadership. Manage operating expenses for the function; forecast, track, and control spend while ensuring the service is resourced appropriately and delivered efficiently. Drive operational excellence and continuous improvement: standardize service practices across sites, maintain playbooks, improve knowledge management, and implement quality assurance to improve consistency. Ensure support tools and workflows enable efficient service delivery (ITSM, workflow management, ticket triage, and related technologies) in partnership with tool owners; identify gaps and champion improvements. Lead process adoption and change management for new or improved support processes and enablement initiatives; recommend technology investments that improve experience and efficiency. Expand and improve end-user self-service and knowledge content to reduce avoidable contacts and improve first-contact/first-resolution outcomes. Collaborate with other technology and support teams to identify root causes and resolve recurring issues through problem management practices. Communicate and escalate risks, trends, and service-impacting issues to leadership; provide concise, executive-ready updates and mitigation plans. Use sound judgment and critical thinking to make timely management decisions; balance customer impact, risk, and service commitments. Plan, prioritize, delegate, and oversee the quality of work across sites; ensure consistent standards, documentation, and follow-through. Hire and retain top talent; manage performance, including recognition and corrective action when needed; build a high-performing, accountable team. Manage end-user communications for service-impacting activities; ensure messaging is clear, timely, and appropriate for the audience. Model professionalism and calm, effective leadership-especially during escalations and incidents; represent Collegis well with internal and campus stakeholders. Enforce information security policies and operational controls; ensure teams follow the right handling, escalation, and reporting practices for sensitive data. Reduce risk of misuse of information assets by ensuring teams follow asset controls and security requirements, and by coordinating with appropriate teams on patch/compliance processes that support services delivered. Travel to supported schools as needed (typically up to 20%). Participate in an after-hours escalation rotation for major incidents and critical campus needs; act as an escalation leader when on-call. Requirements Experience and Qualifications: 10+ years of experience in information technology, including 5+ years leading end-user support / helpdesk operations (multi-site, distributed, or enterprise environments preferred). Experience leading leaders/managers strongly preferred. Strong understanding of IT service delivery and customer service best practices; ability to translate service goals into measurable execution. Demonstrated people-leadership strength: coaching, performance management, hiring, development planning, and building accountable, high-performing teams. Financial management skills to manage an operating budget, staffing plans, and service efficiency initiatives. Ability to perform in an agile, fast-paced environment and lead through ambiguity, change, and competing priorities. Ability to collaborate with technology and business leaders and present ideas in a user-friendly, non-technical manner. Excellent written and verbal communication; able to communicate effectively with campus leadership, vCIO partners, and Collegis leadership, including during escalations and incidents. Availability for occasional evening/weekend support for critical incidents and escalation leadership. Education, Certifications and Licensures: Bachelor's degree or equivalent experience required. ITIL/HDI and/or leadership development training preferred Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************, or alternatively through LinkedIn. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation. Salary Description 90,000-120,000
    $86k-112k yearly est. 10d ago
  • IT Network Administrator

    Cretex 4.0company rating

    Information technology consultant job in Elk River, MN

    This position as a network administrator is responsible for overseeing\maintaining the organization's corporate LAN/WAN, the VMware environment, Servers and Virtualization, and the network security including firewalls. Duties include working with other IT staff and company employees to identify network needs, security risks, maintain physical servers, and virtual equipment. Responsibilities Essential Job Functions Provide support for day-to-day operations of servers and the networks that connect them. Diagnose problems with LAN\WAN network equipment and perform repairs or upgrades when appropriate. Evaluate and recommend solutions for network equipment and communications. Support and manage AWS Virtual Private Clouds (VPCs), subnets, route tables, and network gateways. Installs, configures, patches, and maintains network equipment such as switches, firewalls, wireless ap's VPN's, and UPS's. This would include overseeing network security to include appliances, software, and procedures. Perform ongoing capacity measurement and planning for network equipment, physical and virtual servers. Fully support, configure, maintain, monitor, and upgrade the corporate VMware environment. This would include the EXSi environment, physical servers, patches, firmware updates, error investigation\remediation and administration of the corporations SAN. Maintain and assist with testing and creating an etwork business continuity and disaster recovery plan. Assist Systems team with managing servers, CommVault backups, patching, and Active Directory functions. Monitor network performance (availability, utilization, throughput and latency). Update Key Performance Indicators (KPI's). Perform risk assessment, problem management, and resolution. Support and comply with the company Quality System, ISO, and medical device requirements. Read, understand, and follow work instructions and standard work Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance Understand customer needs and the core business markets we serve Ensure business systems are implemented, maintained, and functioning properly Participate in required company meetings Maintain an organized work area (5S) Participate in the Operational Excellence Program Complete all other work duties as assigned Ability to work in a manufacturing environment. Qualifications Minimum Requirements, Education & Experience WatchGuard Firewall experience - Required VMware experience Advanced Server OS support Active Directory Experience Associate degree in an IT--related field Competence in LAN/WAN technology including VPN, TCP/IP. Experience with Cisco and HPE switching equipment Experience with cloud and/or hybrid architecture for compute and storage. Clear and effective verbal and written communication skills Attention to detail Organizational skills Ability to work in a fast-paced team environment Ability to prioritize and multitask Desirable Criteria & Qualifications Bachelor's degree in Computer Science or related IS field Experience with ERP, CRM, and other Business Systems Certificates in Project Management Continuing Education; including participation in local chapters, associations, and/or organizations Pay Range USD $81,000.00 - USD $101,200.00 /Yr. Pay Range Details This pay range reflects the base hourly rate or annual salary for positions within this job grade, based on our market-based pay structures. Actual compensation will depend on factors such as skills, relevant experience, education, internal equity, business needs, and local market conditions. While the full hiring range is shared for transparency, offers are rarely made at the minimum or maximum of the range. Company Benefits All Employees: Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees. 20+hours: Cretex's medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week. 30+ hours: Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week. (Some benefits are subject to eligibility criteria.) Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law. Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $81k-101.2k yearly Auto-Apply 32d ago
  • IT Systems Administrator I - Bloomington

    Minnesota City Jobs

    Information technology consultant job in Bloomington, MN

    The City of Bloomington is seeking an individual to evaluate and administer current and potential technology solutions and proposed changes. Lead the design, acquisition and/or configuration of new technology, upgrades, and modifications. Apply and learn more: ****************************************************
    $69k-94k yearly est. 5d ago
  • IT Administrator

    Nikon Metrology, Inc.

    Information technology consultant job in Maple Grove, MN

    Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Maple Grove, MN WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support : Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
    $69k-94k yearly est. Auto-Apply 60d+ ago
  • IT Admin

    Mapjects.com

    Information technology consultant job in Eagan, MN

    Mapjects is a leading centralized logistics operations portal platform. Email resume and contact to -> ****************** Green Card and US citizens only Compensation is very competitive, and commensurate with experience, loc Eagan MN) Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start) Job Description IT or System Administrator needed for related issues both hardware and System or IT software Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software May evaluate and install patches, and resolve software related problems Responsible for all LAN and Desktop related hardware and may be required to conduct physical inventories Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions Qualifications Knowledge and skills: Intermediate knowledge of backup software and hardware Intermediate knowledge of the latest Network Operating Systems and hardware Intermediate knowledge of Active Directory, Exchange and Enterprise Exchange / Messaging Software Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. ***************** or ******************
    $69k-94k yearly est. Easy Apply 60d+ ago
  • IT Technician - Onsite, Rosemount, MN

    Tutor Perini 4.8company rating

    Information technology consultant job in Rosemount, MN

    is $23.50 - $27.50 depending on experience** is required to be on-site, Monday through Friday.** ** **Applicants must be eligible to work in the United States without visa sponsorship now or in the future** Tutor Perini Corporation is seeking an **IT Technician** to join our office in **Rosemount, MN** **About Tutor Perini Corporation:** **_Extraordinary Projects, Exceptional Performance_** Tutor Perini Corporation is a leading civil, building, and specialty Construction Company that believes integrity, teamwork, and a collaborative approach are fundamental to our business success. Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are necessary to execute massive undertakings on near-impossible deadlines. From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access projects and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport expansions and bridge projects. **_Extraordinary Projects need Exceptional Talent_** **DESCRIPTION:** This position requires a **proactive problem solver** with a strong background in **Microsoft 365 administration** and **endpoint support** . The ideal candidate will also be **data-driven** , skilled in creating and maintaining **reports and dashboards** to support IT asset management and operational visibility. + Provide on-site and remote technical support to end-users across Midwest offices and job sites. + Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications. + Administer user accounts, licenses, and security policies within the Microsoft 365 ecosystem. + Assist with setting up new job sites, including network infrastructure, connectivity, and user onboarding. + Maintain accurate and detailed documentation of IT assets, configurations, and support activities. + Collaborate with IT leadership to enhance reporting, streamline processes, and improve service delivery. + Identify opportunities to automate and optimize workflows using modern Microsoft tools. + Stay current with evolving Microsoft technologies and IT best practices. **REQUIREMENTS:** + Proven experience as an IT Technician or in a similar technical support role. + Strong knowledge of Microsoft 365 administration, Windows 10/11 support, and endpoint troubleshooting. + Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required. + A+ and/or Network+ certifications preferred. + Demonstrated ability to create and manage reports and dashboards for IT asset management and performance tracking. + Strong problem-solving, analytical, and communication skills. + Highly organized with excellent attention to detail and the ability to manage multiple priorities. + Team-oriented but capable of working independently in a fast-paced, construction-driven environment. + Willingness to travel occasionally to regional job sites as needed. **_Tutor Perini builds extraordinary projects, and we need exceptional talent. Join us and together we will build the future._** **Equal Opportunity Employer**
    $51k-89k yearly est. 30d ago
  • IT Technician

    Supportive Living Solutions

    Information technology consultant job in Saint Paul, MN

    Job Details Company Headquarters - Saint Paul, MN $20.00 - $24.00 Hourly Information TechnologyDescription YOU WOULD BE A GOOD FIT IF YOU: Love technology Appreciate doing things in an orderly fashion Want to serve other employees by troubleshooting issues with them Are meticulous and enjoy administrative work SCHEDULE AND COMPENSATION: Monday - Friday, daytime hours Pay - $20-$24/hour, depending on experience SOME IMPORTANT QUALIFICATIONS: Proof of valid driver's license, access to a reliable vehicle, and ability to drive to SLS sites. 6+ months of professional IT-related work experience Ability lift and carry IT equipment through buildings, in and out of vehicles, and up and down stairs MORE ON THE ROLE: This is a great opportunity to begin a career in IT within a growing company that offers a lot of support and development. The role entails a variety of tasks such as serving working through email filters daily, helping as a Tier 1 helpdesk support for internal users, completing equipment preparation for new team members, maintaining IT equipment inventory, and traveling to all SLS sites for equipment replacement and/or troubleshooting. You'd be joining an established in-house IT department and will receive ample training on our systems and processes before “going live” in the role. We are very collaborative and focus on providing great internal customer service. WHY SLS? We are about building careers and a thriving community! At SLS you can: Make an impact: We are driven to make a difference! This isn't lip service. We want things to be better because we were here! We're passionate about improving the lives of everyone we touch- clients, families, care teams, team members, and neighbors. Learn and grow: Our goal is excellence, and we are committed to investing in you because we believe everyone deserves our best. We offer: Career path with clear opportunities for promotions Feedback and support in weekly one-on-one statuses and team meetings In-house development courses and programs Create connections: We love our co-workers! Everyone matters here. SLS is a community with real relationships. Whether it's our day-to-day collaboration, quarterly all-company meetings, or team outings, at SLS you will feel connected to the people you work with. We exist to improve the quality of life: our clients, our team, our community. If you want to work with purpose, we want to hear from you! EEO/AA Employer #OC123
    $20-24 hourly 60d+ ago
  • IT Systems Administrator I

    City of Bloomington, Mn 4.3company rating

    Information technology consultant job in Bloomington, MN

    To evaluate and administer current and potential technology solutions and proposed changes. Lead the design, acquisition and/or configuration of new technology, upgrades, and modifications. CITY VALUES & EXPECTATIONS * Models and contributes to a positive work environment, culture of communication, engagement and safety * Communicates effectively and respectfully with employees and the general public, including but not limited to those of diverse racial, ethnic, religious and socioeconomic backgrounds * Works cooperatively as a member of a team; develops and maintains effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions * Embrace the City's shared values and contribute towards accomplishing the City's vision and goals by being creative, innovative, continuously learning, and communicating clearly. * Escalation point for support requests and help desk tickets * Assists with taking support calls and service requests as needed * Helps gather requirements for on-prem and cloud infrastructure and application implementation * Performs routine maintenance and upgrades for Windows operating system * Participates in troubleshooting and support of Active Directory, Printing, Phone and application infrastructure * Monitors systems, identifies problems, and analyzes potential fixes * Participates in problem management activities such as issue resolution and root cause analysis * Coordinates account creation/maintenance/rights assignment with Systems Administrators and System Engineer * Supports network services (such as DNS, DHCP, Identity, VPN, and sign-on) * Coordinates application deployment/support with Application Administrator II * Contributes to documentation and support procedures * Participates in planning, testing and implementation of upgrades * Adheres to departmental developed best practices * Acts as an escalation point for the team * Available for after-hours support as needed * Performs other duties as apparent or assigned KNOWLEDGE, SKILLS, & ABILITIES REQUIRED * Ability to work on assignments with little to no technical direction * Ability to independently research solutions * Ability to learn new technologies quickly * Excellent communication and client support skills MINIMUM QUALIFICATIONS * Associates degree in Information Technology or related field, or at least three years of System/Application Administration or Help Desk experience * Two years of System/Application Administration or Help Desk experience * Strong writing and documentation skills DESIRABLE QUALIFICATIONS * Microsoft Certified Professional (MCP) * CompTIA server certifications * Basic Scripting Knowledge * Experience in datacenter configuration, build and maintenance * Experience in Cloud based infrastructure (AWS, GCP, or Azure) * Experience with automated computer deployment, help desk, and/or technology inventory management systems (e.g., LANDESK, SCCM) SUPERVISION OF OTHERS This position does not supervise others. Anticipated Hiring Range: $40.75 - $43.22 Hourly 2025 Full Salary Range: $40.75 - $54.32 Hourly Full-Time; Non-Exempt; Non-Union; Benefits Eligible The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply. The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change
    $40.8-43.2 hourly 5d ago
  • Entry‑Level IT Repair Technician (Apple, Chromebook & PC)

    Gophermods

    Information technology consultant job in Minneapolis, MN

    Pay: $16-$21 per hour (experience‑based) + performance bonuses +commissions Job Type: Full time and Part time Schedule: Monday-Friday, Day shift, No nights, No weekends (7:00am-3pm / 8:00am-4pm) Launch your career in tech with a hands‑on IT technician role at Gophermods! If you're a beginner IT technician or IT career starter looking for paid training, this entry level IT job is for you to gain hardware repair technician experience. You'll learn diagnostics, troubleshooting, screen replacement, battery replacement, component replacement, and full laptop/desktop repair workflows across Apple (MacBook and iPad), Chromebook, Windows laptop and Microsoft Surface, and desktop repair. About Gophermods & Our Clients Gophermods is a Minnesota IT solutions company delivering IT, computer, and electronics services across the Twin Cities. We specialize in managed IT services for schools, business IT support, white glove provisioning, device configuration, device deployment, IT logistics, and IT asset management-with a strong foundation in device repair that started in the retail space. Areas that we service: Minnesota / Twin Cities-Minneapolis, Saint Paul, Bloomington, Richfield, Edina, Roseville, Eagan. What You'll Do Repair & Refurbish: Diagnose, troubleshoot, and repair Chromebooks, MacBooks, Windows laptops, iPads, tablets, and desktops. Perform screen, battery, and component replacements, as well as full device refurbishments. Education & Business Projects: Support K-12 districts and business clients with device repair, device fleet management, and large-scale deployments. Provision & Deploy: Configure, image, and deploy devices with white-glove care and enterprise-level precision for managed device services. Logistics & Asset Care: Assist with IT logistics, parts handling, and asset management. Maintain accurate documentation, ticketing, and invoicing in company systems. Teamwork & Efficiency: Keep a clean, safe, and organized workspace, and collaborate with teammates to streamline repair workflows and meet evolving client needs. Training & Certifications (Paid) Paid IT training with hands‑on computer technician training from day one-learn how to learn IT and learn computer repair the right way. Company‑paid CompTIA certification pathway for the CompTIA Trifecta Clear IT pathway with IT skills development: grow from electronics and hardware technician to senior roles which include Team Lead and Education Operations Manager. You'll Thrive Here If You… Want a hands‑on job in a collaborative team environment with a people‑first culture and real growth opportunities. Communicate clearly, stay organized, and can lift up to 35 lbs. Are excited about a tech job that blends computer services and electronics services for the community. Compensation and Benefits: Pay: $16-$21/hr + commissions + performance bonuses + annual salary increases. Time Off: 2 weeks paid PTO + option for 2 additional weeks unpaid; major holidays off. Health: Medical, dental, vision (50% employer‑paid). 401(k): 4% company match. Disability: Short‑ and long‑term coverage included. How to Apply Click Apply Now. Quick phone screen, then a couple of on‑site meetings to see the workspace and meet the team.
    $16-21 hourly 60d+ ago
  • IT Intern

    Treasure Island Resort & Casino 4.1company rating

    Information technology consultant job in Cottage Grove, MN

    . Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end user support of hardware and software systems Maintain, review and update department documentation, problem and solution documentation and procedures and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting Conduct testing on systems and document results Collaborate with other IT staff and vendors to provide support Create, monitor and process user requests following established procedures Assist and mentor help desk staff and ensure help desk coverage Assist in troubleshooting spreadsheets, databases and other office productivity tools Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly Assist Network Team in supporting and maintaining of the network infrastructure Install and upgrade computer components and software, manage virtual servers and integrate automation processes Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless) Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization Manage Data Center, including power and environmental requirements Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $14.3 hourly 10d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology consultant job in Minneapolis, MN

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $62k-83k yearly est. 60d+ ago
  • IT Administrator

    Nikon Metrology, Inc.

    Information technology consultant job in Maple Grove, MN

    Job Description Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Maple Grove, MN WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software: Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking: Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security: Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy: User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support: Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.
    $69k-94k yearly est. 12d ago
  • IT Admin

    Mapjects.com

    Information technology consultant job in Eagan, MN

    Mapjects is a leading centralized logistics operations portal platform. Email resume and contact to -> ****************** Green Card and US citizens only Compensation is very competitive, and commensurate with experience, loc Eagan MN) Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start) Job Description IT or System Administrator needed for related issues both hardware and System or IT software Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software May evaluate and install patches, and resolve software related problems Responsible for all LAN and Desktop related hardware and may be required to conduct physical inventories Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions Qualifications Knowledge and skills: Intermediate knowledge of backup software and hardware Intermediate knowledge of the latest Network Operating Systems and hardware Intermediate knowledge of Active Directory, Exchange and Enterprise Exchange / Messaging Software Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. ***************** or ******************
    $69k-94k yearly est. Easy Apply 11h ago
  • IT Technician - Corcoran

    Minnesota City Jobs

    Information technology consultant job in Corcoran, MN

    Under the direction of the Assistant City Administrator, the IT Technician is responsible for providing technical support for computer hardware and software systems, network and city mobile devises. Responsibilities may include: * Installing software and hardware * Creating system accounts * Troubleshooting IT related problems * Monitoring city networks and servers * Maintaining records, documentation, inventory, and ensuring system security. * Collaborate with our contracted IT support/consultants. Minimum Qualifications: Associate's Degree in Information Technology, Computer Science, or related field. At least 2 years of experience with Microsoft 365 technologies. At least 2 years of experience in troubleshooting, repair, replacement, installation and maintenance of computer hardware and software. A valid Driver's License Desired Education and Experience Bachelor's Degree in Information Technology. Experience working in a city or county government setting. Experience in multiple platforms: Windows, Linux, VMWare, ChromeOS, MacOS, Android, iOS ********************************************** Id=15543764&page Id=20497399
    $38k-71k yearly est. 9d ago

Learn more about information technology consultant jobs

How much does an information technology consultant earn in Eagan, MN?

The average information technology consultant in Eagan, MN earns between $62,000 and $110,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.

Average information technology consultant salary in Eagan, MN

$82,000

What are the biggest employers of Information Technology Consultants in Eagan, MN?

The biggest employers of Information Technology Consultants in Eagan, MN are:
  1. Metro Sales
  2. Fury Motors
  3. MSI Metro Sales
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