Information technology consultant jobs in Folsom, CA

Sacramento, CA Opportunity with a Managed Service Provider (MSP) that manages networks, computer systems, and vendors for our business clients throughout the US, but primarily in Northern California. The IT Support Technician will have a track record of understanding business desktop, server, cloud, and networking technologies, including Windows 11 workstations, Windows 2016-22 servers, advanced networking, and vendor-specific hardware and software RESPONSIBILITIES: Making the user experience the top priority Working as a team to administer and maintain production servers and applications Performing support of network routing, VLANs, Windows server, and Windows desktop administration and troubleshooting tasks Acting as an escalation point for customer device outages and performance issues Monitoring alert systems and taking appropriate action as per guidelines Analyzing various messages in an event log to affect repairs Receiving escalated service requests requiring an enhanced response Training and mentoring other technicians Member of the after-hours support team REQUIREMENTS: Four (4) years of experience in similar IT support positions History of network and firewall administration (Cisco, Sophos, Sonicwall) Strong network, cloud, server, and workstation troubleshooting knowledge Excellent customer service skills (courteous, tactful, and professional demeanor) Excellent written and verbal communication skills, with experience presenting to groups Reliable work ethic Desired Skills and Knowledge: Windows server technologies Microsoft 365 and Azure technologies Active Directory and GPO administration Network switch and firewall technologies BENEFITS: Flexible Vacation Bonus Program 401k with Company Match Medical (90%), Dental (100%), Vision (100%) Life Insurance (100%) AD&D (100%) Aflac available Sick Pay Paid Holidays Employee Recognition Platform Anniversary Recognition Program We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req25-00882

Role: KloudGin Systems Analyst Duration: 6+ Months Overview: The Client is seeking candidates with experience as a Systems Analyst for implementing the KloudGin Work Management (Field Service Management) solution. This role requires a strong background in providing analytical support for a broad range of business unit processes and applications, table configurations and maintenance of software systems used to support business applications. Key Responsibilities: Participate in requirements gathering and analysis, technical design, testing, documentation and planning. Consult stakeholders to gather information about needs, objectives, functions, performance expectations, and input/output requirements. Identify and propose technical alternatives to fulfill requests. Collaborate with process owners and subject matter experts to define and revise user requirements and document business processes and configurations. Analyze workflows to identify impacts on business processes and recommend improvements. Develop testing criteria, conduct testing, debug issues, and prepare change notices for system modifications. Provide technical support and user training, effectively communicating complex information to non-technical users. Coordinate with consultants, system integrators, analysts, and technical staff to troubleshoot and resolve system issues. Foster and maintain effective working relationships within diverse teams. The successful analyst will bring proven experience in assessing business processes and matching user requirements to system capabilities, developing detailed specifications, testing and implementing IT applications according to testing criteria, troubleshooting moderately complex system problems, and providing effective consultation to users. They are expected to identify, assess, and coordinate training needs, translate technical terminology into nontechnical terms, and communicate effectively orally and in writing. Additionally, the analyst must excel at establishing and maintaining effective working relationships and working independently or collaboratively within diverse teams. Mandatory Requirements (Pass/Fail): The proposed resource must have these qualifications and experiences- Must have experience with configuration of KloudGin Work Management solution. Must have at least 3 years' experience as a Systems Analyst or similar role, preferably with Field Service Management (FSM) systems. Must have experience with the implementation and support of Field Service Management solutions. Must have experience in the utility industry or a similar regulated environment. Must have knowledge of system integration techniques, including APIs, middleware, and data migration. Must have experience and understand mobile technologies and their application in field service solutions. Must be proficient with software development lifecycle (SDLC) methodologies such as Agile, Waterfall, or a hybrid. Must have experience with reporting and analytics tools related to FSM data. Must have basic knowledge of cloud-based solutions and SaaS platforms. Must have basic knowledge of related systems such as SAP Plant Maintenance, Esri, and SharePoint. Desirable Qualifications: Provides experience in resume that demonstrates qualification in these areas. Project management, functional lead, or coordination experience. Demonstrated ability to quickly learn new technologies and tools with minimal supervision. Strong stakeholder management skills, including setting expectations and facilitating consensus among diverse groups. Strong understanding of business processes related to field service operations. Ability to analyze existing systems and workflows to identify gaps and improvements. Excellent communication skills for collaborating with stakeholders, technical staff, end users, especially when communicating technical information to the non-technical user community. Ability to establish and maintain effective working relationships and work effectively in diverse teams. Ability to document system requirements, use cases, and technical specifications. Strong problem-solving skills and the ability to stay calm and adaptable while working on a fast-paced, dynamic project.

The ideal candidate will design, organize, and modify the company's computer systems. This individual will evaluate and assess systems to ensure they are operating effectively. Based on assessments, this individual will harness collected knowledge and make adjustments to existing systems. Responsibilities Maintain system efficiency Ensure system design allows all components to work together properly Make recommendations for upgrades Evaluate and modify system performance Qualifications Bachelor's degree in engineering, computer science, or related field 5+ years' experience as System Administrator System Engineer certification Strong analytical skills

Job Title: BSA or Systems Analyst Duration: 6 Months (Extendible) Systems Analyst - KloudGin Work Management Our client is seeking a Systems Analyst - KloudGin Work Management to support the implementation, configuration, and ongoing optimization of their Field Service Management solution. This role plays a key part in evaluating business processes, aligning user needs with system capabilities, and ensuring the reliable performance of work management applications. Systems Analyst - KloudGin Work Management Responsibilities Provide analytical support for work management systems by evaluating business processes, translating requirements into system configurations, and ensuring alignment with operational needs. Lead and participate in requirements gathering, solution analysis, technical design, testing activities, documentation, and project planning efforts. Consult with stakeholders to understand objectives, performance expectations, workflows, and data requirements, offering technical alternatives when appropriate. Partner with process owners and subject matter experts to refine user requirements and document business processes, configurations, and workflow changes. Analyze and map current workflows to identify impacts, gaps, and opportunities for process improvement. Develop testing criteria, execute test plans, validate system changes, troubleshoot issues, and prepare documentation for system modifications. Deliver end?user support and training, ensuring complex technical concepts are communicated clearly to non-technical audiences. Coordinate with consultants, system integrators, technical teams, and internal partners to investigate and resolve system-related issues. Build and maintain productive working relationships across diverse teams and project stakeholders. Systems Analyst - KloudGin Work Management Qualifications Experience configuring the KloudGin Work Management (Field Service Management) platform. Minimum of 3 years as a Systems Analyst or related role supporting Field Service Management systems. Hands-on experience implementing and supporting FSM solutions in a utility or similarly regulated industry. Strong understanding of system integration approaches including APIs, middleware, and data migration. Knowledge of mobile technologies and their use in field service environments. Proficiency with SDLC methodologies such as Agile, Waterfall, or blended approaches. Experience working with reporting and analytics tools that support FSM data. Working knowledge of cloud-based applications and SaaS environments. Basic familiarity with related systems such as SAP Plant Maintenance, Esri, and SharePoint. Preferred: Experience serving as a project lead, functional lead, or coordinator on technology initiatives. Ability to rapidly learn new tools and technologies with minimal supervision. Demonstrated stakeholder management skills, including facilitating alignment across diverse groups. Deep understanding of field service operations and associated business processes. Experience analyzing systems and workflows to identify gaps, recommend improvements, and support modernization efforts. Strong communication skills, with the ability to convey technical information clearly to non-technical users. Ability to work independently or collaboratively within diverse teams while maintaining strong working relationships. Experience documenting system requirements, user stories, use cases, and technical specifications. Strong analytical and problem-solving skills, with the ability to remain adaptable and composed in a fast-paced environment.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

This position is Hybrid and eligible for telework up to three (3) days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment. Excellence in the Business of Government! Come join a team that creates: * A collaborative team atmosphere founded upon ethics, integrity, and stewardship. * A positive work environment that is open to change and invites its workforce to challenge processes. * An opportunity for individuals to utilize their knowledge, skills, and experience to grow within the department. Under the general supervision of the Information Technology (IT) Supervisor II, within the Client Services domain, the IT Technician provides customer support for hardware and software on multiple technology platforms, including basic problem solving, incident communication, request fulfillment, researching solutions and additional activities for the support of the Department of General Services' (DGS) Offices and Divisions. Visa Sponsorship This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future. Recruitment If you're interested in exploring additional job opportunities at DGS, please reach out to our recruitment team; we'd love to hear from you! Please contact us at *************************. Information about applying for a state job can be found here: Three Steps to a State Job. Please let us know how you learned about this career opportunity by taking the brief survey that follows: Click here to take the survey! You will find additional information about the job in the Duty Statement. Working Conditions * Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration. * Career Growth and Training: A focus on career growth and training in an effort to engage and retain a diverse talent pool that aligns with the organization's mission and vision. * Competitive Rewards: Employees enjoy world-class benefits packages, attractive salaries, and robust pension plans, reflecting a commitment to employee well-being. * Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together. * Learning and Development: Emphasizing on continuous learning, DGS offers onsite and virtual Statewide Training programs to ensure that employees remain at the cutting edge of their fields. * Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts. * Prime Location and Amenities: DGS's headquarters boasts features like the 7.5-acre River Walk Park, stunning views, convenient & affordable parking, and a state-of-the-art fitness center for all employees. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY TECHNICIAN Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-501459 Position #(s): 306-072-1400-003 Working Title: Help Desk Technician Classification: INFORMATION TECHNOLOGY TECHNICIAN $4,133.00 - $5,538.00 A $4,485.00 - $6,011.00 B $4,934.00 - $6,613.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Yolo County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 a.m. - 5:00 p.m. Work Week: Monday - Friday Department Information The Department of General Services (DGS) Core Values and Employee Expectations are key to the success of the Department's Mission. That mission is to "Deliver results by providing timely, cost-effective services and products that support our customers." DGS employees are to adhere to the Core Values and Employee Expectations, and to perform their duties in a way that exhibits and promotes those values and expectations. Department Website: ************************************ Special Requirements Employment History on the STD 678 (State Application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD 678 (State Application) may be disqualified. Only the most qualified candidates will be invited to an interview. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/24/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of General Services OHR - Mailing Attn: Classification & Certification Unit P.O. Box 989052 West Sacramento, CA 95798-9052 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of General Services OHR - DROP OFF Classification & Certification Unit Office of Human Resources 707 3rd Street Suite 7-130, Lobby West Sacramento, CA 95605 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - REQUIRED - Statement of Qualifications. Please see the Statement of Qualifications section on the job advertisement for details and instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits There are many benefits to joining our team! The State of California has a generous benefits package, some benefits include: * Medical Benefits, including health, dental, and vision insurance * Paid Holidays and leave * Defined benefit retirement program * Savings Plus Program (401(k), 457) * Commute Program * Employee Wellness Program * Employee Assistance Program * Medical/Dependent Care Reimbursement Accounts Click here to view all the benefits available to state employees! Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: ************************************ Hiring Unit Contact: ETS Admin Unit ************** ********************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Main line ************** ***************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Reporting Location: Enterprise Technology Solutions 707 3rd Street, 3rd Floor West Sacramento, CA 95605 Please specify RPA #29641 and JC-501459 on your state application. Examination Information: Those interested in obtaining employment with any state agency must apply and compete in the state's merit-based recruitment and hiring process. To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement: CalCareers Exam/Assessment Search Successful examination applicants are placed on a hiring eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareers account for specific list eligibility expiration dates and/or to re-take the examination when necessary. For questions regarding the examination process, please contact the DGS Examinations Unit at *******************. Statement of Qualifications (SOQ) Applicants must complete a Statement of Qualifications (SOQ) for this recruitment, describing how their skills, knowledge, abilities, education, training, and experience qualify them for the position. SOQ should have a title of "Statement of Qualifications with Your Name," be no more than 2 page, and no smaller than 12-point font. SOQ's OVER TWO PAGES WILL BE DISQUALIFIED. 1. Please describe your IT experience, your experience providing excellent customer service, and why you feel you would be a good fit for this position. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

The Stores Second Level Team has a solid understanding of the end to end Store Systems architecture and data flows. They are consultants to many groups throughout IT and serve as the 2nd Level escalation team to Stores IT Operations. The Stores Second Level Manager's role is to oversee the Stores Second Level Team and ensure technical issues are addressed and resolved. This includes the responsibility of managing team performance, procedures, analysis of technical issues, and delivering customer satisfaction. This role is also responsible for monitoring, tracking and coordination of vendor delivered services for on-site maintenance for in store hardware and traffic systems. Our team members are not just innovators in the technology space; our success is measured by our ability to drive operational and top-line improvement for our brands. If you thrive in a solutions oriented environment, then consider joining our team! Job Description Manage a team of support analysts that provides 24x7 support for multiple store systems; as well as providing direction and prioritization of work. Manage 2nd Level resources for optimal performance. This will consist of resource management for incoming customer inquiries, projects, administrative work and time allotted for holidays and paid/unpaid time off. Partner closely with 1st Level to improve technical knowledge, quality issue management, and quality delivery of service to customers. Participate in the development of service level agreements and ongoing management of service level compliance. Participate and assist in driving the knowledge transition and management process. Assist in the professional and technical development of team leaders enabling them to set technical goals, monitor, mentor, coach and assist team members to deliver quality support. Drive escalated customer and vendor issues. Partner with IT business partners and project teams to prepare the support team for new product/service releases. Develop and enhance cooperative interdepartmental and vendor relationships and communications. Develop a performance measurements framework and facilitate feedback system to team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered. Oversee methodical troubleshooting, diagnostics, research, trending analysis, documentation, and identification of root cause. Oversee trend Analysis for Proactive Problem Management and present information to Technical and Business teams Implement methodologies to improve first call resolution, manage customer perceptions, and build strong internal relationships Manage vendors for break fix service and auditing of monthly invoices. Establish, maintain and continuously improve standardized operating processes and procedures. Maintain current knowledge of industry trends and potential impact on the support business. Maintain a high level of employee morale within the team. Develop a customer care philosophy that ensures customer satisfaction Provide ownership and discipline to the change control process This position requires the Manager to be part of an on-call rotation and travel to the Bay Area - approximately 10%. Qualifications Bachelor Degree in a technical field or equivalent work experience. At least 5 years of experience in a technical helpdesk environment. Minimum of 2 years of experience in managing/leading others. 3 years of experience in supporting large scale enterprise applications. Strong leadership and excellent interpersonal skills and the ability to lead and influence technical support engineers. Strong organizational skills with an ability to manage and prioritize concurrent technical support demands. Ability to influence technical discussions and decisions. Problem-solving skills to address complex technical problems and develop creative and practical recommendations with a keen attention to detail. Solid understanding of commercial software engineering practices and tools . Extensive experience in helpdesk management systems and reporting. Experience of Oracle and SQL Databases. Experience in Linux systems and script development. An understanding of networking and network-based software applications. Previous experience working within ITIL or Lean Six Sigma best practice guidelines. Full lifecycle software development experience. Solid knowledge of industry standards and techniques in development and testing Experience in working with Subversion version control and defect management systems. Working knowledge of object-oriented analysis and design. Strong verbal and written communication skills Self motivated; able to work with only moderate supervision Additional Information Application level knowledge of; Operating systems: UNIX, Solaris, Enterprise Red hat Linux, Windows 98, 2000 & XP. Company Tools: Putty, TOAD, MQJ Explorer, Remote Desktop and WinSCP. Programming languages: C, C++, Java, HTML, XML. Scripting languages: Bash and Pearl Web Technologies: Servlets, JSPs, EJBs, JDBC. App Servers: IBM Web Sphere 5.1/6.0, Computer Associates Espresso 4.2.2/4.4.1 Web Servers: Apache, IBM Http and Jakarta Tomcat Software Packages: MS Office Network Protocols: TCP/IP, UDP, DNS

Requisition ID # 168749 Job Category: Information Technology Job Level: Manager/Principal Business Unit: Electric Engineering Work Type: Hybrid The Electric Engineering team ensures the delivery of safe and reliable electric service to our customers. Electric Engineering is responsible for PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, assets management, business planning, restoration, and emergency response. Position Summary PG&E is implementing IEC 61850 global standards across its electric substations. The transition to communication-based protection and control systems necessitates specialized proficiency in networking technologies to guarantee secure, reliable, and high-performance system operations. This position demands a high level of expertise in network architecture, IEC 61850 communication models, time synchronization, and cybersecurity controls to facilitate protection, control, and automation tasks. The successful candidate performs in-depth testing, resolves complex networking issues, and works closely with protection engineering and substation test teams to achieve smooth integration of digital protection and control technologies. The ideal candidate will serve as a liaison, collaborating with System Protection, System Automation, Compliance, Substation Test, and IT teams as a technical leader to ensure that protection and control network systems operate with optimal reliability and are fully compliant with WECC PRC and NERC CIP standards. Position duties may include but are not limited to- * Performs the most complex operation, management, and maintenance of network and telecommunication systems, linked systems and peripherals to enhance network operations, in accordance with processes and procedures associated with protection and control systems in electric substations. * Responsible for high complexity technical support and administration of critical infrastructure network components (e.g. ethernet switches, fiber optic cables, FDUs, etc.) associated with protection and control systems in electric substations. * Configures, Commission and Maintains and operates systems and services associated with PG&E's digital substation process bus infrastructure, providing 3rd tier support by analyzing, diagnosing and resolving the most complex problems. * Supports and mentors other specialists on complex operations, management, and maintenance support of digital substation network and telecommunication systems, linked systems and peripherals to enhance network operations. * Leads and supports improvements in automation of system infrastructure and development of tools and solutions associated with protection and control systems, digital substation networks, and including network monitoring. * Serves as a technical leader, recommending best practices solutions design, implementation, and creation of technical standards. * Acts as a team lead on cross-functional projects in electric substations; provides guidance to peers on other projects. * Works with other stakeholders to identify, plan, prioritize and implement complex project deliverables associated with Digital Substation applications. * Assures and may oversee compliance with industry and company standards, including NERC-CIP, collaborating with appropriate team members to develop action plans and restore infrastructure to full compliance and standards of process bus networks in Digital Substations. * Knowledgeable and can fulfill all the responsibilities of the Expert Specialist * Searches for opportunities to improve processes, reduce costs, increase efficiencies, etc. * Serves as a technical leader who mentors and develops employees and internal training programs on the targeted systems This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory and may require 20-30% travel across the territory. The headquarter location is flexible and can be based out of Oakland, West Sacramento, Fresno, San Ramon. PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors. A reasonable salary range is: Bay Area Minimum:$144,000 Bay Area Maximum: $244,000 OR California Minimum:$137,000 California Maximum: $232,000 This job is also eligible to participate in PG&E's discretionary incentive compensation programs. Job Responsibilities * Supports and mentors other specialists on complex operations, management, and maintenance support of network and telecommunication systems, linked systems and peripherals to enhance network operations. * Leads and supports improvements in automation of system infrastructure and development of tools and solutions. * Supports the most complex and high-profile technical support and administration of critical infrastructure network components (e.g., routers, switches, load balancers, etc.). * Serves as a technical leader, recommending best practices solutions design, implementation, and creation of technical standards. * Acts as a team lead on cross-functional projects; provides guidance to peers on other projects. * Works with other stakeholders to identify, plan, prioritize and implement complex project deliverables. * Assures and may oversee compliance with industry and company standards, including NERC-CIP, collaborating with appropriate team members to develop action plans and restore infrastructure to full compliance and standards. * Searches for opportunities to improve processes, reduce costs, increase efficiencies, etc. * Serves as a technical leader who mentors and develops employees and internal training programs on the targeted systems. Qualifications- Minimum: * Bachelor's Degree in Computer Science, Engineering, Business or related discipline, or equivalent experience or technical training. * Certification applicable to the system being supported * 10 years of computer networking experience Desired: * Master's Degree in Computer Science, Engineering, Business or related discipline, or equivalent experience or technical training. * Certification applicable to the system being supported Knowledge, Skills, and Abilities: * Knowledgeable and fulfills all the requirements of the Expert Specialist. * Proficient of industry standards such as but not limited to including IEC 61850 * In-depth Technical knowledge on communication protocols IEC61850, DNP3, Modbus, PTP etc. * In-depth technical knowledge on network redundancy protocols like Software Defined Network, RSTP, PRP, HSR etc. * Master-level knowledge in the field, recognized as a subject matter expert in substation protection and control systems. * Thorough understanding of all Layers of OSI Stack, and the equipment supporting each layer. * Knowledge of computing systems platforms (Unix/Linux) that are leveraged in management of Network Infrastructure and programing languages used in scripting. * Demonstrated proficiency with one or more scripting languages, including Python, Java, Perl, C++ * Fluency with IPv4, IPv6, SNMP v2, SNMP v3, MPLS, BGP, Load Balancers, Cisco IOS & IOS-XR, NTP, Load Balancing, Wireless * Technical familiarity with Layer-1 Transport systems, including SONET and DWDM * Proficiency using Network Management Systems to monitor, diagnose and enhance system operations.

Job DescriptionInfrastructure Administrator Onsite KEY RESPONSIBILITIES Serve as the primary IT point of contact for the Corporate office. Independently managing daily technical operations while escalating complex issues to the remote IT team as needed. Maintain and troubleshoot IT systems, including servers, networks, and end-user devices (PCs, peripherals, and accessories). Perform networking tasks, such as cabling, configuration, and connectivity troubleshooting. Execute IT projects independently, including network upgrades, software rollouts, and initiatives to optimize IT infrastructure. Provide general support to employees, resolving hardware/software issues and managing user account administration at the corporate office, and when required at other SKPT locations. Track, document, and resolve IT tickets in a timely manner, ensuring accurate updates and closure. Install, configure, and maintain software applications (e.g., Microsoft Office 365, Teams, Outlook). Collaborate with the remote IT team on larger projects and escalate issues requiring advanced expertise. Actively contribute and support global IT projects, ensuring they are completed on time and within budget. Implement and monitor security protocols to protect company data and systems from cyber threats. Participate in after-hours network upgrades and be available 24/7 for major outages (emergency situations only). Adhere to company IT policies and procedures while suggesting improvements based on onsite observations. Ensure all IT operations comply with relevant laws, regulations, and company policies. REQUIREMENTS Associate's degree in Computer Science, Information Technology, or a related field (equivalent work experience considered) At least 3 years of experience in a similar role - IT administration, network management. Strong knowledge of Windows/Linux operating systems, networking protocols, and IT security principles. Experience with Active Directory, virtualization technologies, and cloud-based services. Must work independently with no supervision. Excellent troubleshooting skills, strong communication and interpersonal skills. Ability to manage multiple tasks and priorities in a fast-paced environment. A can-do attitude. Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA are a plus. SALARY AND BENEFITS The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made. HOW TO APPLY All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process. As an Equal Employment Opportunity (EEO) Employer, Cycurion, Inc. and our Subsidiaries prohibit discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth; one's gender identity may be male, female, neither or both, e.g., non-binary), gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law. Powered by JazzHR vc P67UluD1

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.

At CoreSolutions, we are certified with Apple to support small to medium-sized businesses. Apple Consultants are specially trained to help small and medium businesses identify, deploy, and leverage new technology on the Apple ecosystem. The Apple Consultants Network is made up of independent local companies offering IT services and solutions based on Apple products. They're here to ensure your IT solutions are set up configured and supported correctly. Many Apple Consultants have advanced in training, in deploying and managing mac OS, iOS, and Apple tv OS with Apple Business Manager and powerful mobile device management tools. Key qualifications Knowledge of small to medium business use technology and what Apple solutions can offer them Comfort using phone and screen sharing to interact with business and to position business solutions Ability to facilitate business experience through an onsite meeting or virtual meeting Understand the hardware and software of each business utilizing their tools to put Apple solutions to work in their business. Ability to think out of the scope with third-party software such as Google and Microsoft Ability to thrive on change as products updates and evolve *Must have an understanding of basic network with the business internet service provider *Understanding cloud solutions and troubleshooting Bonus if you have the skills to integrate cloud web-app software by using API keys Job requirement Must have business knowledge of Apple, Google, and Microsoft experience. Minimum of 2-3 years of experience with technical support and network. Recommended to have CompTIA Network+ Additional Requirement Excellent time management skills and can make a decision quickly Maintain the customer experience and focus while troubleshooting and solving issues Reassure customer when delivering product diagnosis and potential solutions

Job DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support ???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply ???? Intro Call - A recruiter will contact you for a quick chat ???? Onboarding - Complete paperwork and tax forms electronically ???? Background Check - Mandatory before activation ???? Set Your Availability - You enter your availability in our tech portal ???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00

Full-time Description Who We Are CPM Educational Program's mission is to empower mathematics students and teachers through exemplary curriculum, professional development, and leadership. Our teacher-supporting, student-centered, problem-based classroom solutions for grades 6-12 foster engagement and equity in the classroom, while we strive to cultivate these same values within our workplace culture. CPM Educational Program is committed to being an open-minded, inclusive organization that embraces diversity and values underrepresented voices and experiences. CPM Educational Program is an equal opportunity employer. We do not discriminate on the basis of race, religion, sex, gender, sexual identity, disability, or any other protected status. CPM Educational Program knows that diversity generates better ideas, inspires creativity, and is essential to building a positive workplace. As an employer of choice we hire and retain the best employees by valuing differences, creating a collaborative work environment, and providing career development opportunities. Your Role at a Glance The IT Infrastructure and Security Analyst is a full-time, exempt, role that reports to the Chief Technology Officer in the Information Technology department. This position is responsible for managing and securing company devices, administering mobile device management (MDM) platforms, enforcing access controls, and supporting ongoing security and compliance efforts. The ideal candidate has a strong understanding of endpoint management, access provisioning, and IT security best practices in a corporate environment. This role does not carry any supervisory responsibilities. Requirements Education and/or Experience: 2-4 years of experience in IT infrastructure, systems administration, or security operations. Hands-on experience with MDM platforms (e.g., Kandji/Hexnode/JumpCloud, etc.). Working knowledge of identity and access management tools (e.g., Google Workspace, AWS,). Understanding of endpoint security, patch management, and device compliance. Familiarity with security frameworks and compliance standards (e.g., NIST, ISO 27001, etc). Strong troubleshooting and problem-solving skills Computer Skills: Experience with scripting or automation (e.g., PowerShell, Bash) for device or user management, as well as experience working in a regulated or compliance-driven environment, is preferred. An individual should have knowledge of Google Workspace. Knowledge of basic office equipment should include: Internet, email, telephone, and computers. Ability to learn to use unfamiliar software. Certificates, Licenses, Registrations: Certifications such as CompTIA Security+, Microsoft Certified: Security, Compliance, and Identity Fundamentals, or similar are preferred. A current driver's license and proof of auto insurance are required if driving for work. Essential Duties and Responsibilities Device & Endpoint Management: Design, administer, and optimize enterprise device management solutions (e.g., Kandji/Hexnode/JumpCloud). Oversee and refine enrollment, configuration, and compliance of company devices (mac OS, iOS, Android, Windows). Analyze and monitor device inventory, status, and health through MDM and endpoint management tools. Access Controls: Architect and manage user access provisioning, de-provisioning, and permissions using tools such as Google Workspace, AWS, or other IAM solutions. Implement and refine role-based access control (RBAC) and enforce least privilege principles. Conduct access reviews and contribute to audit and compliance strategy. Security & Compliance Support: Develop and apply security protocols for patching, vulnerability mitigation, and encryption enforcement. Support the design and continuous improvement of security policies and technical controls. Contribute to internal audits, risk assessments, and compliance initiatives (e.g., NIST, ISO 27001, etc.). Monitor and triage security alerts, escalating incidents based on severity and impact. Infrastructure Support: Consult on IT operations, including network architecture and system reliability. Work with other IT and security team members to improve infrastructure reliability and security posture. Document system configurations, architectural decisions, and technical standards. Additional responsibilities aligned with the needs of the organization. Salary Description $43.48 - $87.12 DOE

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description IT Analyst On behalf of our client, Procom Services is searching for an IT Analyst for a contract opportunity in Folsom, CA. IT Analyst Job Details Position is needed to support the Enforcement process of the Patching Pipeline. A basic understanding of Information Security and patching is needed. Candidate will be responsible for enforcement of security and or non-security IT related patches. Ability to efficiently prioritize and organize competing work demands with little oversight. IT Analyst Mandatory Skills Experience in creating varied documentation as audiences can vary between technical and non-technical users including management. Must have a great attention to detail along with the ability to use standard Office products with Excel at the forefront. IT Analyst Start Date ASAP IT Analyst Assignment Length 4 Months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.

Forgen is dedicated to building a better future - for generations. The Information Technology (IT) Manager provides oversight and management of the company's IT Service and Infrastructure value chains. Ensuring that computer hardware and software, as well as networks and servers, perform consistently and effectively. Directly supervise one to four direct reports. This role acts as the point of contact for ITSM-related planning, projects, budgets, long-term problem solving, handling of incidents, and issues with the company's IT systems. In addition, this role is responsible for administering systems and working to deploy and implement. Forgen Overview Forgen is a leading geotechnical and specialty civil construction company operating across North America. We are dedicated to delivering innovative solutions for complex civil, geotechnical, and environmental challenges, guided by our core values of integrity, passion, teamwork, and smart work. Key Responsibilities Vendor Management Work with vendors to negotiate and manage contracts. Find new vendors and technology, then negotiate contracts. Make IT purchases and review and approve all IT-related invoices. Through continual improvement methods, identify and implement process improvements. Leadership Offer guidance, training, team building, and mentoring opportunities to the IT Service team. Delegate tasks to IT Service and Infrastructure members. Review IT Technician performance and, if necessary, take corrective action, including mediation and problem resolution. Review change plans and take action to prevent issues. Create a sense of common purpose and commitment. Review training and development options and select appropriate methods to increase staff knowledge. Administration Respond to vendor, owner, and employee incident escalations. Assist employees with issues by using remote access applications. Maintain disaster recovery software, analyze its activity, and find ways to increase its efficiency. Streamline data storage applications, including SharePoint, Dropbox, etc. Assist with office renovations by offering insight into the IT capabilities of the location. Maintain and improve enterprise-wide IT infrastructure. Maintain and improve enterprise-wide IT systems. Maintain CMMC v2 evidence and audits. Offer 3rd-tier support. Any other task or duty as assigned or required. Best Practice Processes, Tools, and Methods Using CMMCv2 - Identify and lead the introduction of relevant best practice processes, tools, and models. Promote adoption of best practice processes, tools, and models. Provide advice, coaching, and technical support to embed the use of best practice processes, tools, and models. Evaluate the effectiveness of best practice processes, tools, and models in the area of specialism. Basic Qualifications Bachelor's degree in Computer Science or related field. Three to five plus years of experience in the IT Field as a Systems Administrator or the like. ITIL Foundations v4 certificate. Construction Industry experience is a plus. Proficiency with Microsoft 365, Entra, Intune, On-Prem Active Directory, Backup Solutions, SharePoint, Dropbox, Windows and mac OS, VMWare, Cisco Meraki, SmartDeploy, Dell, and Apple hardware systems. Extensive skills, training, and knowledge of software and operating systems. Advanced knowledge of information technology, standards, and an in-depth understanding of the interdependence and relationship between other functional units. Continued grasp on IT trends, best practices, and ability to develop written company policies and procedures. Highly motivated, with a demonstrated passion for excellence and taking initiative. Strong work ethic, willing to do what it takes to get the job done right the first time. Demonstrated commitment to ethics and integrity. Passion for safety, with the ability to help us ensure that nobody gets hurt. Team player with the ability to work independently to meet deadlines, goals, and objectives. Strong organization, time management, and attention to detail. Above average oral and written communication skills, leadership skills, along with the use of independent judgment and creativity applied to the resolution of issues. Highly proactive and responsive to internal and external customers. Ability to exercise independent judgment and advise project leadership on complex issues Good problem-solving skills/decision-making skills. Valid Driver's License and ability to drive on behalf of company business. Physical Demands & Work Environment This office-based role requires frequent computer use and effective communication, with occasional travel to project sites as needed. Site visits may involve extended periods of standing or walking and required PPE, with potential exposure to heavy equipment, chemicals, dust, fumes, uneven terrain, and extreme weather. This job description outlines the general scope of work and is not exhaustive. Employees may be assigned additional duties as needed. Requirements may be adjusted to accommodate disabilities, except where they pose a direct safety risk. Perks and Benefits Forgen offers a comprehensive benefits package, including medical, dental, vision, retirement plans, bonuses, paid time off, and more. We support a flexible work model for most non-craft positions and provide additional perks like education assistance, wellness programs, and employee awards. Pay Range$115,000-$125,000 USD Equal Opportunity Forgen is an equal-opportunity employer and prohibits discrimination based on any legally protected status. Privacy Policy At Forgen, we are committed to protecting your privacy. We collect and use your personal data to manage the recruitment process, including assessing your application, verifying information, and, if applicable, entering into an employment contract. Your information may be shared with authorized third parties who perform services on our behalf, such as background checks, and only where permitted by law. We implement appropriate security measures to safeguard your information and retain it only as long as necessary for recruitment and legal purposes. You have the right to access, correct, or request deletion of your data, and to withdraw your consent at any time where applicable. For questions or to exercise your rights, please contact *************. California Privacy Policy Agency Policy

We are seeking a reliable and customer-focused IT Support Technician to provide Tier 1 and Tier 2 support for end users in a hybrid onsite/remote capacity. The technician will be responsible for troubleshooting hardware, software, and connectivity issues, ensuring timely resolution through the HappyFox ticketing system, and escalating issues as appropriate. This role requires strong communication skills, technical troubleshooting abilities, and the flexibility to work onsite in Dixon, CA when required. Responsibilities Provide Tier 1 and Tier 2 remote and onsite support for hardware, software, and connectivity issues. Troubleshoot and resolve issues related to Windows OS, VPN access, printers, and productivity applications (Microsoft 365, Adobe, etc.). Escalate unresolved or complex issues to senior technical staff while maintaining ownership and communication with the end user. Document resolutions, maintain accurate ticket updates, and ensure compliance with SLAs within the HappyFox ticketing system. Assist with basic network troubleshooting and workstation configuration as needed. Provide occasional onsite support in Dixon, CA for equipment setup, hardware replacement, and escalated issues. Qualifications 2+ years in an IT support/helpdesk or desktop support role (Tier 1/Tier 2). Experience with Windows OS, Microsoft 365, VPN clients, and common end-user applications. Familiarity with ticketing systems (HappyFox experience a plus). Strong troubleshooting skills across hardware, software, and connectivity. Excellent communication and documentation skills. Ability to work independently and provide excellent customer service in a hybrid support environment. Powered by JazzHR xPuuth1md8

GovCIO is currently hiring for Cybersecurity Network Defense Administratorto be responsible for performing a variety of network defense activities in accordance with established guidelines and best practices. This position will be located in Radford, VA and will be a remote position. **Responsibilities** The Senior Cybersecurity Network Defense Administrator (Information Assurance Engineer - Senior) will be responsible for performing a variety of network defense activities in accordance with established guidelines and best practices. The role includes managing ACAS infrastructure, configuration, scanning, reporting, and analysis activities in accordance with the DISA ACAS Best Practices Guide. The administrator will also manage Army Endpoint Security Solution (AESS) Site Reviewer activities, DISA Whitelist, and PKI Tokens. Additionally, the role involves performing STIG Compliance scanning and reporting, providing Ports, Protocols, & Services Management (PPSM) support, and reviewing proposed configuration changes for security impact. The administrator will handle in-processing and out-processing tasks, manage updates to the designated training and certification tracking system, and participate in SW Assurance reviews to ensure ACAS findings are remediated or appropriately documented via eMASS POA&M. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + Cybersecurity Certification (such as Security+/CISSP/etc.) + 9+ years' experience with Cybersecurity and Network Defense related areas + Experience with ACAS management, including infrastructure management, configuration, scanning, reporting, and analysis. + Proficiency in managing Army Endpoint Security Solution (AESS) Site Reviewer activities. + Experience with DISA Whitelist management. + Knowledge of PKI Token management. + Strong understanding of DoD STIGs and ability to perform STIG Compliance scanning and reporting. + Experience providing Ports, Protocols, & Services Management (PPSM) support. + Ability to review proposed configuration changes for security impact. + Experience with in processing and out-processing tasks related to account management functions. ***PENDING CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + Familiarity with DISA ACAS Best Practices Guide and NETCOM policies. + Familiarity with DISA Continuous Monitoring and Risk Scoring (CMRS). + Strong analytical and problem-solving skills. + Excellent communication and coordination skills. + Experience with Army enterprise monitoring tools and practices. + Knowledge of security regulations and best industry practices. + Ability to work effectively in a team environment and collaborate with various Stakeholders. + Experience with incident response activities. + Understanding of Continuity of Operations Plans and Communication Plans. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $105,000.00 - USD $150,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************************************ **Location** _US-Remote_ **ID** _2025-6786_ **Category** _Cyber Security & Intelligence_ **Position Type** _Full-Time_

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking an IT Field Technician to join our field services team at our office in Sacramento, CA. If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too. Essential Job Duties Troubleshoot and diagnose our customer s network connectivity with devices such as desktops, laptops, servers, firewalls, switches, and wireless access points. Communicate with customers via phone, email, etc. to gather information for troubleshooting. Work closely with sales representatives, customers, and remote technicians to resolve network related problems. Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success. Qualifications Some computer knowledge mixed with a willingness and capability to learn. Natural problem-solving ability combined with a passion for fantastic customer service. Excellent written and oral communication skills. Ability to work in a fast-paced environment. Associates degree preferred, but not required VOIP technology experience a plus Knowledge of networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools) preferred Network+, A+, Microsoft MD-100, Microsoft MD-101 Certifications are a plus Knowledge or hands-on experience providing technical support to users using Windows 10 and server versions, MAC OS, and other mainstream applications preferred Benefits $22 - $30 an hour DOE Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA Programs Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger. #LI-Onsite #INDSP