Information technology consultant jobs in Fort Wayne, IN

Allen County Job Descriptions DIRECTOR OF COURT OPERATIONS / INFORMATION TECHNOLOGY MANAGER Department: Superior Court FLSA Status: Exempt Under the direction of the Allen Superior Court Judges and Court Executive, the Director of Court Operations/Information Technology Manager is the first line of assessment and for information technology issues, needs, and support at all Court facilities. This position is covered under the Superior Court Employee Handbook. This is an employee-at-will position. ESSENTIAL FUNCTIONS: Serves as liaison between Superior Court, the Allen County Information Technology Department, and Allen County's third-party information technology vendor and technology support vendors. In consultation with the Court Executive, develops and maintains a strategic plan for Superior Court information technology asset status, deployment, and enhancements. Assists the Court Executive in the development of the annual budget capital survey. Maintains awareness of trends and new technologies applicable to the judiciary and to overall business efficiency and productivity. Reviews annual Indiana Supreme Court Reform priorities, determines the most beneficial category to apply to and successfully access grant funding, and carries out the administrative and installation functions. Develops technology planning for disaster recovery and business continuity planning. Serves as the primary contact for Resultant Service Desk and Odyssey/INCite local and statewide Help Desk for software and hardware system faults. Oversees the operation of multiple jury system modules, including, but not limited to, telephone, smartphone, Internet, and self-check-in, as well as hardware and server maintenance. Serves as operational backup to staff when necessary. Ensures jury system plan maintains statutory compliance with Indiana Supreme Court Jury Rules and confirms integrity of random selection processes. Assists the Court Reporters by providing updated court reporting and transcribing (FTR) software and ensuring efficient record storage and retrieval. Manages functional capabilities, including access, safety, and security, of multiple evidence, criminal, civil, and family storage locations, including the Courthouse and Bud Meeks Justice Center. Regularly inspects, maintains, and updates content and hardware for electronic Odyssey calendar displays in the Allen County Courthouse and Bud Meeks Justice Center. Facilitates and maintains the Court Call local network and DOC applications, including troubleshooting network, port access, and whitelist requirements, and completing case applications. At the discretion of the Court Executive, plans, develops, and executes all ad hoc court-related projects. Works supportively with the Allen County Bar Association to coordinate and provide courtroom space for retired judicial officers and attorney memorials. Coordinates Odyssey, INCite, Spillman, ICOR, Protection Order Registry, ACFW network, and email access for Superior Court staff and initiates necessary services as part of new employee onboarding and termination of services upon employees' end of employment. ESSENTIAL FUNCTIONS (Continued) Responsible for assisting with compiling, analyzing, understanding, interpreting, and submitting Superior Court Odyssey weighted case quarterly data to the Indiana Supreme Court. Maintains, inventories, and stores all courtroom AV hardware and troubleshoots and responds to all reported presentation system failures, including, but not limited to, portable projector, screens, easels, carts, and cabling, for use by judicial officers, attorneys, and staff. Responsible for the allocation of courtroom, jury room, jury assembly, and other related facility resources. Follows the designated disposal of Court hardware, software, and equipment in compliance with the Allen County Purchasing Department policies and procedures. Works jointly with the Allen County Clerk to coordinate locations, technology requirements, and any other resources necessary for Judicial Nominating Committee meetings. Works jointly with Court of Appeals staff, Superior Court Board of Judges, Allen County Bar Association, and City Clerk to plan and provide sufficient meeting space for the Indiana Court of Appeals. Assists with the maintenance and destruction of court exhibits and records, including knowledge of the criminal code and retention schedules. Assists with situational jury parking needs when necessitated by certain higher-profile jury trials. Knowledge of all court facility security and emergency evacuation protocols as prescribed by the Allen County Sheriff for high-profile jury trials. Drafts cell phone and facility access court orders upon the discretion of a judicial officer and/or the Court Executive. Assists the Court Executive in the administration of confidential personnel matters, as needed. Approves financial claims and payroll for payment in the absence of the Court Executive. Coordinates with the Allen County Maintenance Department to meet needs for modification, renovation, and construction in Court facilities, as needed. Ability to devote time beyond normal office hours for special projects and emergency needs. Performs all other duties as assigned. REQUIREMENTS: Bachelor's Degree in Information Technology, Management, or related fields At least five years' experience in a management role in information technology or network administration in a large organization, providing end-user support, with experience in leading projects ComTIA A+ training and certification preferred Advanced hardware and software support techniques with a thorough understanding of desktop and laptop configurations Cross-platform experience with desktop systems and mobile devices Experience in the successful facilitation of the routine, time-critical, and emergency logistical needs of a large organization Proficient in Microsoft Office, Office 365, Microsoft operating systems, and other related computer software Strong understanding of AV technologies, including audio/visual systems, video conferencing equipment, and digital evidence presentation software. Q-Sys and Zoom Rooms experience preferred DIFFICULTY OF WORK: The Director of Court Operations/Information Technology Manager performs work that consists of generally applicable, but ambiguous or only partially relevant work when serving as the liaison between the Superior Court and Allen County Information Technology Department, technology support vendors, third-party information technology vendors, Resultant Service Desk and Odyssey/INCite Help Desks. Judgment is needed in extensively adapting or making significant compromises to fit unusual or complex situations when planning for disaster recovery and business continuity planning. RESPONSIBILITY: The Director of Court Operations/Information Technology Manager provides a major contribution involving authoritative application of departmental policies and practices, especially in complex or important matters when overseeing the operations of multiple jury system modules, hardware, and server maintenance, and being the operational backup for staff. General objectives and boundaries are indicated, and problems during work, raising questions about objectives and boundaries, are discussed when assisting the Court Executive in the development of the annual budget capital survey. PERSONAL WORK RELATIONSHIPS: The Director of Court Operations/Information Technology Manager maintains frequent contact with the Allen County Superior Court Judges, other court personnel and officials, law enforcement agencies, government and/or social agencies, and professional and non-professional members of the general public. WORKING CONDITIONS: The Director of Court Operations/Information Technology Manager works in a standard office setting with frequent sitting and the ability to move about freely. Some lifting of up to twenty pounds, bending, pushing/pulling loads, kneeling, and mental/visual effort exist, and frequent reaching overhead, monitoring equipment, and detailed inspection is required. Very frequent typing, attention to detail, and proofreading exist. SUPERVISION: None LICENSING: None IMMEDIATE SUPERVISOR: Allen Superior Court Judges and the Court Executive HOURS: Monday - Friday; 8:00 am - 4:30 pm and as needed EEO CATEGORY: 0102 WORKERS'S COMP CODE: 8820

Wavetronix is looking for an Applications Specialist (externally this role will be called ITS Traffic Signal Technician) who is eager to help solve customer technical problems and professionally walking them through the installation, training, and support of new and existing products. The position has been adjusted with the expectation that team members will be able to commute daily to the Tripoint area (where Indiana, Ohio, and Michigan meet), generally near Angola, IN. This decision aligns with our CEO's vision of fostering strong in-person connections among team members and while we continue to operate remotely for now in this region, we plan to establish a physical office in the area within the next few years. By positioning our team near this future hub, we're laying the groundwork for a smooth transition and ensuring that everyone will be within reasonable commuting distance once the building is in place. A successful Applications Specialist will: * Exhibit Wavetronix core values: * People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward * Growth Mindset: works to constantly improve processes and improve personally * Innovation Driven: has ability to solve problems * Master installation and configuration of Wavetronix core products * Demonstrate and troubleshoot Wavetronix products * Build positive relationships with customers * Be self‐motivated and enjoy working on and with teams * Have clear written and verbal communication skills * Be intrinsically motivated and enjoy working with the customer * Able to work flexible shifts and to adapt workflow to changing project schedules * Have previous field service experience in traffic signal/ITS cabinets * Provide technical training (typically up to 10 people) on products as needed either in the field or in office * Have the ability to give technical presentations * Review plans and design Wavetronix products into projects * Conduct technical site surveys * Provide service and customer support both in the field and over the phone * Help manage all on site installation/configuration of products * Diagnose errors or technical problems and determine proper solutions * Document processes and produce timely and detailed trip reports * Cooperate with the team and share information across the organization * Comprehend customer requirements and make appropriate recommendations * Keep track of current projects and support cases in CRM * Have a basic understanding of networking * Be excited about personal development and eager to engage in development training * Travel as required within and between territories. * Technical degree (EE, EET) or certifications in ITS/traffic industry preferred More specifically, the successful Applications Specialist will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones * Understand company core values, strategies, and initiatives * Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment * Able to effectively use mobile tools and applications * Have a positive relationship with Wavetronix customers * Able to understand and effectively communicate technical procedures and processes to customer * Comprehend customer requirements and make appropriate recommendations to the client * Effectively communicate and cooperate with Technical Services and share information across the organization 6 Month Milestones * Master installation and configuration of Wavetronix products * Demonstrate the ability to troubleshoot, test, repair, and service technical equipment * Demonstrate functional knowledge of Wavetronix non‐core product line 12 Month Milestones * Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products * Learn intersection and controller cabinet basic operation * Perform at least 5 solo technical customer visits Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone, and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix: Wavetronix purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 24 years. We continue to invest in long-term growth, creating even more opportunities. If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply.

This position is responsible for ensuring the continuous availability of the communications and network information systems environment for first shift at Bluffton facility. The primary focus is to configure, maintain, control, troubleshoot and monitor the facility's MES shop floor systems, office employees and LAN and WAN resources. A seconday focus is to coordinate with Corporate Information Systems (IS) team members to configure and maintain the local infrastructure for voice and data communications environment. Principal Accountabilities: Ability to work independently as well as in a team with minimal supervision An ability to use a logical and analytical approach to troubleshooting/problem solving Perform "on call" assignments and alternate shift coverage, as required, by responding to problem situations, following procedures for problem resolution and reporting, and engaging in follow-up analysis to determine and eliminate causes of errors Adheres to and enforces Corporate IT Policies, Procedures and Guidelines Minimum of five years of shop floor experience trouble shooting equipment Working knowledge of SQL with a minimum of three years practical experience Basic level of network trouble shooting and administration Strong oral and written communication skills

Job Details Holsum of Fort Wayne Fort Wayne - Fort Wayne, IN Full Time High School Up to 10% 1st Information TechnologyDescription We are seeking a motivated and user-focused Tier 1 IT Support Technician to join our IT team. This entry-level position is ideal for someone with a passion for technology and problem-solving. The Tier 1 Technician will serve as the first line of support for end users, handling technical issues related to desktops, laptops, tablets, printers, Windows operating systems, Microsoft 365 applications, and various business-specific software. Support will be provided primarily over the phone, through remote tools, and occasionally in person. Key Responsibilities Provide first-level technical support for hardware, software, and connectivity issues. Troubleshoot and resolve issues with desktops, laptops, tablets, printers, and phones. Assist users with Microsoft 365 applications including Outlook, Teams, Word, Excel, and SharePoint. Support Windows 10/11 operating systems: login issues, updates, performance, and user configurations. Address basic network connectivity problems (Wi-Fi, VPN, etc.). Log and track all support requests in the IT ticketing system. Follow documented procedures for issue resolution and escalation. Maintain clear and professional communication with users during issue resolution. Escalate unresolved or complex issues to other members in IT. Qualifications Qualifications Required: High school diploma or equivalent. Strong communication skills and a customer service mindset. Basic technical knowledge of computer hardware, Windows OS, and Microsoft Office/365. Preferred: 6 months to 1 year of experience in a help desk or desktop support role. Industry certifications such as CompTIA A+, Network+, or similar. Coursework or a degree in Information Technology, Computer Science, or a related field. Familiarity with IT support tools, business application environments, and common troubleshooting workflows across hardware, software, and network-related issues. Work Environment & Schedule Standard office environment with occasional need to travel between departments or locations (6-hour maximum distance). Position may require occasional lifting of equipment (up to 50 lbs). Typical business hours with flexibility based on support needs. On-call availability required as part of a rotating schedule, including evenings and weekends as needed. #lbmanagement

IT Level 1 Technician Pay Rate: $18.57 - 23.33 Department: Information Technology Key Responsibilities · Respond to and resolve technical support tickets and user requests in a timely and professional manner. · Provide in-person, phone, and remote desktop support across multiple office and group home locations. · Set up and configure desktops, laptops, thin clients, Chromebooks, and mobile devices. · Create, modify, and decommission user accounts in accordance with role-based access protocols. · Configure and support VPN access, Remote Desktop Services, and Microsoft 365 accounts. Every effort has been made to make your job description as complete as possible; however, at times there will be other duties you are required to perform. Easterseals Northern Indiana reserves the right to make changes to job · Implement security policies including MFA, password management, and role-based access. · Assist in patch management, antivirus updates, and software rollouts using centralized management tools. · Perform regular equipment maintenance, hardware upgrades, and installations. · Support the deployment of new systems including printers, network equipment, and telephony devices. · Maintain accurate records of IT assets, service requests, and configuration changes. · Ensure IT support activities align with HIPAA, CARF accreditation requirements, and internal security policies. · Assist with compliance audits and documentation of procedures and incident responses. · Monitor device performance and coordinate with senior IT staff on server, storage, and networking needs. · Provide on-site support for physical security systems including cameras and badge access points. · Escalate complex issues involving servers, backups, or network infrastructure to senior team members. · Provide basic training to staff on software tools, cybersecurity awareness, and proper device use. · Communicate IT updates and scheduled maintenance to staff as needed. --- Qualifications · Associate's degree in Information Technology or related field (Bachelor's preferred) or applicable prior experience. · 1-3 years of hands-on IT support experience in a multi-site environment · Experience with Microsoft 365, Windows OS, Active Directory, and remote access tools · Familiarity with virtual environments (VMware), cloud storage (OneDrive/SharePoint), and mobile device management a plus · Strong problem-solving and troubleshooting skills · Excellent communication and interpersonal skills · Ability to manage multiple priorities and meet deadlines · High attention to detail and commitment to security best practices · CompTIA A+, Network+, or Security+ · Microsoft Certified: Modern Desktop Administrator Associate · VMware or other virtualization-related certifications · Ability to pass criminal/registry background checks and other required screenings · Possession of valid driver's license, safe driving record, and proof of auto insurance. --- Work Environment/Conditions The position involves occasional travel to other ENI facilities and group homes as needed. It may also require lifting and moving IT equipment weighing up to 50 pounds. Additionally, the role includes on-call availability during evenings and weekends on a rotating schedule to address critical issues. Benefits: Medical, Dental, and Vision Insurance Company-paid Life Insurance and Long-Term Disability Voluntary Life Insurance Employee Assistance Program (EAP) Retirement Plan Vacation, Sick and Personal Time Employee referral bonus Holiday pay Flexible scheduling Paid training and continued education opportunities Advancement opportunities Tuition Assistance Additional Info: Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant. All Cardinal Services locations are tobacco-free.

GENERAL SUMMARY: As the IT Director - ERP you will be responsible for overall system architecture, design, development, and implementation of core business processes in the ERP systems at multiple locations supporting distribution of company product lines. You will also be responsible for ensuring system alignment with business needs ensuring business process optimization. This role is responsible for project, enhancement, and support delivery for the ERP systems. Analyzing existing infrastructure and performing IT system enhancements. Writing customized scripts, as well as configuring ERP applications. Developing user-friendly functionalities and interfaces. Installing ERP software and ensuring seamless integration with IT systems. ESSENTIAL FUNCTIONS: Partner with the business stakeholders to understand current and future process needs and validate current system architecture and/or propose changes to the same. Ensure continual alignment with stakeholders and proactively manage the communication to keep them informed. Implement ERP systems at multiple sites to support order to cash, procure to pay, finance & controlling, logistics and inventory management/warehouse management business processes. Coordinate with 3rd party vendors to supplement and add capabilities that are industry specific or otherwise required to the ERP solution. Facilitate and manage critical steps for each site implementation like as-is and future state gap analysis, gap mitigation, master data cleansing & load, training the users, go live cutover and hyper care post go live. Collaborate with help desk & support team to ensure proper transition of support after go-live of an individual site. Manage operational and capital budget related to ERP implementations. Coordinate the scheduling and scope of work for internal teams, business analysts and external vendors engaged in the implementation process. Ensure system meets the needs of the users and of the organization and empowers end users. Improve and optimize business processes by implementing industry and systems best practices. Provide post implementation support for business users to ensure maximum uptime, reliability, and accuracy for the application. Develop and update technical documentation. Maintains contacts with all user departments, software/hardware vendors, and other systems representatives. Execute additional duties as required. SUPERVISORY RESPONSIBILITIES: There are no supervisor responsibilities with this position. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Bachelor's degree in computer science, business, information management or equivalent professional experience. Minimum 5 years' experience leading ERP implementations (Business Central preferred) for end-to-end solutions. Experience in multisite implementation of a commercial ERP system. (Business Central preferred). Strong analytical skills Deep knowledge and experience with end-to-end business processes (ie: order to cash, procure to pay, MRP, inventory management, costing and logistics). Basic familiarity with finance, controlling and GL Ability to read and interpret Standard operating procedures (SOP's). Strong project management skills. Extensive experience leading successful implementation of commercial ERP solutions in manufacturing industries. Experience with basic system administration and configuration of the Business Central environment preferred. Experience engaging with multiple vendors and working with internal resources. Ability to both interpret and convey information in a clear, concise way with people from technical and non-technical backgrounds. High goal orientation and determination to deliver business value with a strong customer focus. Ability to manage multiple deliverables independently in a fast-paced environment. Strong verbal and written communication Skills and passion towards learning new technology. Understanding of SQL and relational databases Experience with programming and scripting languages preferred. Strong experience with debugging and issue resolution Strong attention to detail Works in a strong team environment. Ability to maintain a fair, consistent set of standards as they apply to work force. Adjust priorities and manage time wisely in a fast-paced environment. Strong communication skills in order to describe complex technical information to the non-BI developers in the company. Therefore, being able to communicate clearly and effectively is also an extremely required skill in this field. Ability to read and interpret documents such as computer documentation, hardware operating and maintenance instructions, and procedure manuals. Ability to write business reports and correspondence. Ability to speak effectively before groups of managers, vendors and employees of the organization. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Problem solving skills required. EDUCATION AND/OR EXPERIENCE: Bachelor's Degree (B.S/B.A.) in Computer Science or equivalent for four-year college or technical school. Requires knowledge and skill in current technologies used by the company or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend instructions, correspondence, and memos. Ability to prepare routine reports and correspondence. Ability to communicate effectively with customers, vendors and other employees of the organization. Requires excellent grammar and spelling. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations: Requires a valid driver's license. Other Skills and Abilities: Requires the ability to operate a variety of standard office equipment, such as a computer and keyboard, calculator, fax, photocopier, telephone, cell phone, etc. Requires proficiency with Microsoft Word, Excel, Outlook and PowerPoint. physical demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or feel. The employee is frequently required to climb stairs, talk and hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) The noise level in the work environment is that found in a “normal” office environment; noise levels during visits to other locations in the building may be moderate and occasionally loud. The employee occasionally performs work related to travel. The above statement reflects the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2025 Great Places to Work Certified Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) Company paid parental leave Generous time off package Multiple benefit plans, eligibility begins on day one of employment Culturally focused on work/life balance, mental health, and the overall wellness of our employees Position Summary This position supports the IT and cybersecurity team in implementing and maintaining security measures across the organization. This role is designed for individuals eager to learn about cybersecurity in a corporate environment, working closely with experienced professionals to gain hands-on experience in defending against evolving cyber threats. The intern will assist with daily security operations, participate in projects, and help ensure the organization's systems remain secure and resilient. Essential Duties and Responsibilities Assist in implementing, maintaining, and upgrading security measures, policies, and controls under supervision Support vulnerability management processes, including tracking and documenting remediation efforts Help analyze security incidents and participate in root cause investigations Contribute to the implementation of security tools and processes Assist in monitoring the organization's security posture and identifying potential vulnerabilities Support network security controls (e.g., firewalls, IDS/IPS) and endpoint protection systems Participate in efforts to counter security breaches and reduce future risks Support corporate identity solutions, including Microsoft Active Directory and Microsoft Entra ID Help implement and maintain identity protection tools Contribute to the Security Awareness Training program Assist with SIEM system monitoring. Help write reports and provide insights on security policies and incident responses Perform analysis of security events and logs Education and Qualification Requirements Currently pursuing a Bachelor's degree in Computer Science, Information Security, or a related field Basic understanding of cybersecurity principles and best practices Familiarity with Microsoft Active Directory and cloud identity solutions (preferred) Interest in account management, password policies, and access control principles Strong analytical and problem-solving skills Good verbal and written communication skills Ability to work independently and as part of a team Willingness to learn and adapt in a fast-paced environment Ability to maintain confidentiality The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment. It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at *********************** or ************ and choosing selection 6.

CX Institutional, LLC d/b/a Credent Wealth Management is a $4.0 billion Registered Investment Advisor (RIA) headquartered in Indiana, offering a uniquely human-centric approach to wealth management through commission-free, transparent, and impactful financial planning and investment strategies. Since its inception in 2018, Credent has grown rapidly through a combination of organic growth and 10+ strategic acquisitions focused on providing advisors with a customized, cooperative transition as they build their succession plans. Credent's culture creates lasting, meaningful relationships, enabling advisors to do their best work while ensuring clients can maintain their standard of living without financial worry. In 2024, Forbes recognized Credent as one of the top RIA firms in the U.S. For more information, visit Credent Wealth Management. Job Title: IT Security and Operations Analyst Purpose: Responsible for the day-to-day operations of the technology infrastructure, information security, business productivity software, and the support of the IT Service Desk. Defines hardware andsoftware standards and ensures standards are followed and updates are maintained. Technical lead on the implementation of information security processes, tools procedures. Monitors request queue to ensure service delivery objectives are met. Acts as an escalation point for leadership for critical infrastructure and security issues. Responsibilities: Monitor tickets in support queue and resolve appropriate tickets Manage and maintain O365 including security and access management Support onboarding and offboarding of new hires with PCs and User/email setup Maintain standards for computer and business productivity software (Zoom, Calendly, Box, SharePoint, CodeTwo) Enforce information security policies and procedures to ensure governance and consistency in standards while leveraging common systems and tools Manage and track security training Manage relationships with technology vendors and service providers, ensuring alignment with business requirements and service level agreements Stay up to date on latest security trends and make recommendations to leadership on methods to continuously improve information security Support and coaching of junior team members Comply with company-wide policies and SEC regulations Equipment Used: Standard office equipment Microsoft Tools: M365, Windows, Intune, Azure Active Directory File Collaboration: Box, SharePoint PC Hardware, Network and Phones: Dell, Cisco Meraki, Zoom Email Security: AppRiver, Global Relay, Zix Online Security Training: KnowBe4 Cloud-based storage software Microsoft Office Suite Education: Bachelors Degree in Information Technology, Computer Science, Cyber Security or related field is preferred 3+ years of professional IT/Security Operations experience Knowledge, Skills, and Abilities: Extensive experience with Microsoft 365, Defender, Azure, Windows, and Office File Sharing Platforms (Box and SharePoint Preferred) Analytical and troubleshooting skills Mentorship and coaching of others Excellent communication skills Adaptable, able to multitask, and creative problem-solving Zoom conferencing and phone systems (or similar) Dell computer hardware (or similar) Hours: Monday through Friday; 8 AM to 5 PM

Job DescriptionSalary: $25.00-32.00/HR cb20 is the Capital Regions solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service.We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. Position is 3-days per week to start. May move to Full-time in the next few months. The Specialist I - IT End User Computing provides the needed technical support to enable users to perform their business activities at multiple locations. Ensure IT issues are escalated to the appropriate support team with urgency. Self-driven to solution and project manage new technologies to support business needs while working with site leadership and key business personnel, IT SMEs, and technology partners. Helps to develop an overall site technology strategy while aligning with global IT towers. Have a continuous improvement mindset with a sense of ownership for all site related IT initiatives and support. Key Tasks, Deliverables & Objectives: Prioritize and facilitate support issues as needed. (Included but not limited to Break-Fixes, Site Projects, IT initiatives and Compliance activities). Additionally, this person provides administrative functions in coordinating site activities. Acts as a site advocate to facilitate the resolution of issues, large or small with a sense of urgency. Owns larger issues while working with other support teams until resolution. Develops key relationships with IT SMEs, leadership, user base, and monitors user experience. Provides C-Level support for incidents and requests. Drive the adoption of new technologies to support business needs. Be a key thought leader for IT strategies and solutions. Create relationships with key partners to help drive solutions. Assists in or manages planning and executing for IT optimization projects in his or her region incl. coordination with local parties to inform of new technologies. Responsible for promoting, enforcing, and sometimes creating IT policies, processes & standards. High professional ethics and respect administrative policies and committed to deliver IT world class services. Have a mindset to always keep learning new technologies and stay current. Travel: 10 15% Minimum Qualifications: Working experience in WAN, LAN topology and support Working experience in Microsoft products Ability to physically rack, stack IT equipment across multiple locations around the sites and able to walk long distances based on site location requirements. In possession of a drivers license (preferably having own car) English (spoken and written) skills are required. Must be fluent in Microsoft Office/O365 Outlook, Excel, Word, PowerPoint, and Project; Visio skills also preferred. Working experience to install, configure and set-up workstations, servers, printers, locations, management meetings, projects and reviews. 3-10 years of proven experience in IT customer support and business partnership Preferred Qualifications Bachelor's degree in computer science or related field or commensurate experience. IT Support Certifications (Microsoft, A+, etc.)

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences. Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability. Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ****************** Job Summary The Technical Support Engineer delivers regional technical support to Q-SYS customers across North America. Key responsibilities include performing comprehensive diagnostics and troubleshooting for Q-SYS products, including audio, video, networking, and third-party control integrations. The ideal candidate will have extensive experience with integrated and converged networked AV&C products in various ecosystems, along with a good understanding of live sound and cinema markets and products. This position is a hybrid role, working both remotely from home and on-site out of our Fort Wayne, IN office. Key Tasks & Responsibilities (Essential Functions) Serve as the Voice of the Customer for Q-SYS North America, offering troubleshooting and diagnostic support for Q-SYS Audio, Video, Control, and Network features, technologies, and applications. Provide assistance via phone, email, and chat. Deliver best-in-class call-handling and call response times to Q-SYS's key accounts, ensuring exceptional service delivery. Ensure thorough resolution of all issues and maintain accurate records in Q-SYS's CRM system (Salesforce). Provide regular project status updates to management and customers, effectively communicating progress and issue resolution as required. Improve Q-SYS knowledge by developing Knowledgebase articles as well as training material and programs as required. Escalation/Crises management Provide informal technical/functional direction to team members including training and mentoring new hires and frontline support teams as needed. Lead Partner management support and other programs as required. Skills and Minimum Experience Required Reside within a commutable distance to Fort Wayne, IN to attend in-office days as scheduled Bachelor's or Diploma in a technical/engineering discipline, or equivalent experience Experience in Customer Support or Technical Support - preferably customer facing roles in the AV&C Integration industry with emphasis on installed AV&C systems Must be able to utilize critical thinking and problem-solving skills based on training programs / topics provided by Q-SYS and apply the knowledge to perform support duties Q-SYS Level I and Level II certification is highly desirable AV industry certifications in Dante, CTS, CTS-I, or CTS-D are highly desirable An understanding of computer technologies, audio video technologies, audio over IP networking and DSP technology, including Gain Structure, AEC, Dante, and Telephony is a plus Experience with Unified Communications systems and third-party control integration (Crestron, Extron, AMX, Microsoft Teams, Zoom, etc.) and SIP/VoIP telephony experience is a plus Experience with Salesforce Case Management, Knowledge Base and Atlassian collaborative tools, such as Confluence and Jira is a plus Excellent written, verbal, presentation, interpersonal, communication and phone skills QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America. The range for this position is 48,000 to 86,000. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click here. We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. Please click here and here for more information. Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at **************, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition. Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search. E-Verify Participation Poster e-verify.gov eeoc.gov

Systems Engineer (Service Desk) Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of IT Service Management team members to keep costs low. The purpose of the Network Engineer is to provide client-centered, efficient, and effective level 3+ remote support to Corsica clients' networking needs. By efficiently and effectively resolving complex IT issues, the Network Engineer will help minimize downtime and disruptions within client environments, which in turn will further build trust between Corsica and our clients. Responsibilities The responsibilities for this position include: Serve as a Tier 3 resource and escalation point for the rest of the Service Desk team on networking tickets, as needed. Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible. Provide network analysis, response, and remediation support, as needed. Maintain network infrastructures across multiple clients and MSP/MSSP internal services. Manage the impact, risk, and implementation of complex client change requests. Communicate effectively with both management as well as client points of contact and end users. Build and develop configurations for network products. Estimate and summarize client network health and recommendations for improvement. Follow standard operating procedures as documented in the knowledge management system. Assist in creating and updating knowledge articles to be used by other service desk personnel. Work with the team and escalate as needed with the assistance of management. Maintain and update system documentation and service ticket records. Stay up to date on the latest technologies through ongoing education. Competencies and Qualities Qualified candidates must meet the following job requirements: Able to function effectively in a high paced environment. Have the ability to understand the perspective of the client in all service interactions. Must make effective use of time and complete tasks efficiently and on time. Able to work with a team, communicate effectively, and have a high attention to detail. Must meet client and corporate expectations for attendance, quality, and performance. Must have advanced experience with each of the following: TCP/IP Stack Working with and without out of band management on remote systems, utilizing on-site resources as smart hands as necessary. DHCP and DNS support in SMB and enterprise environments. NMS and SIEM Switches, firewalls, and advanced infrastructure - Cisco, Fortinet, Sonicwall preferred. Network authentication and encryption methods. Dynamic routing protocols, SLA, route tracking, and network policies. VOIP applications such as CUCM, Jabber, 3CX, RingCentral, etc. Must have intermediate experience with each of the following: Network security hardening best practices. Cloud-based providers such as Azure and AWS. Microsoft Cloud Solutions - OneDrive, Office 365, Exchange Online, Sharepoint, etc. Cloud based networking and Cloud to physical connections. Preferred experience with: Virtualization platforms such as Hyper-V and VMWare. Education, Experience, and Certifications Bachelor's Degree in any IT related field OR equivalent technical certifications (Disco CCNP, CCNA, Fortinet NSE, etc) 6+ years of network experience with implementation and support. 2+ years of Windows Sever technology experience as well as the Windows Server core Services. 2+ years of Microsoft Cloud Solutions experience. At least 3 certifications from leading vendors such as Cisco, CompTIA, or Microsoft are required. Cisco-Voice preferred. Supervisory Responsibility This position does not have any direct supervisory responsibilities. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and system administration. Travel This position requires less than 1% travel with no overnight travel expected. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require lifting, bending, and driving. Position Type/Expected Hours This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shift start times range from 6:00 am to 9:00 Pm and the assigned shift will be communicated in advance. This position will also be required to participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Systems Engineer (Service Desk) Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of IT Service Management team members to keep costs low. The purpose of the Network Engineer is to provide client-centered, efficient, and effective level 3+ remote support to Corsica clients' networking needs. By efficiently and effectively resolving complex IT issues, the Network Engineer will help minimize downtime and disruptions within client environments, which in turn will further build trust between Corsica and our clients. Responsibilities The responsibilities for this position include: Serve as a Tier 3 resource and escalation point for the rest of the Service Desk team on networking tickets, as needed. Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible. Provide network analysis, response, and remediation support, as needed. Maintain network infrastructures across multiple clients and MSP/MSSP internal services. Manage the impact, risk, and implementation of complex client change requests. Communicate effectively with both management as well as client points of contact and end users. Build and develop configurations for network products. Estimate and summarize client network health and recommendations for improvement. Follow standard operating procedures as documented in the knowledge management system. Assist in creating and updating knowledge articles to be used by other service desk personnel. Work with the team and escalate as needed with the assistance of management. Maintain and update system documentation and service ticket records. Stay up to date on the latest technologies through ongoing education. Competencies and Qualities Qualified candidates must meet the following job requirements: Able to function effectively in a high paced environment. Have the ability to understand the perspective of the client in all service interactions. Must make effective use of time and complete tasks efficiently and on time. Able to work with a team, communicate effectively, and have a high attention to detail. Must meet client and corporate expectations for attendance, quality, and performance. Must have advanced experience with each of the following: TCP/IP Stack Working with and without out of band management on remote systems, utilizing on-site resources as smart hands as necessary. DHCP and DNS support in SMB and enterprise environments. NMS and SIEM Switches, firewalls, and advanced infrastructure - Cisco, Fortinet, Sonicwall preferred. Network authentication and encryption methods. Dynamic routing protocols, SLA, route tracking, and network policies. VOIP applications such as CUCM, Jabber, 3CX, RingCentral, etc. Must have intermediate experience with each of the following: Network security hardening best practices. Cloud-based providers such as Azure and AWS. Microsoft Cloud Solutions - OneDrive, Office 365, Exchange Online, Sharepoint, etc. Cloud based networking and Cloud to physical connections. Preferred experience with: Virtualization platforms such as Hyper-V and VMWare. Education, Experience, and Certifications Bachelor's Degree in any IT related field OR equivalent technical certifications (Disco CCNP, CCNA, Fortinet NSE, etc) 6+ years of network experience with implementation and support. 2+ years of Windows Sever technology experience as well as the Windows Server core Services. 2+ years of Microsoft Cloud Solutions experience. At least 3 certifications from leading vendors such as Cisco, CompTIA, or Microsoft are . Cisco-Voice preferred. Supervisory Responsibility This position does not have any direct supervisory responsibilities. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and system administration. Travel This position requires less than 1% travel with no overnight travel expected. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require lifting, bending, and driving. Position Type/Expected Hours This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shift start times range from 6:00 am to 9:00 Pm and the assigned shift will be communicated in advance. This position will also be required to participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Country:** United States of America , Fort Wayne, IN, 46808 USA ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance:** DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Electronic Warfare and Airborne Sensors department within the Space and Air Sensors; Systems Engineering & Test Capabilities (SE&TC) organization has an immediate opening for a Senior Systems Engineer to support ongoing integration, test, and sustainment activities for the Next Generation Jammer (NGJ) Common Electronics Unit (CEU). NGJ is the flagship product for the Electronic Attack Systems mission area within the Naval Power Strategic Business Unit of Raytheon. This position supports a variety of activities including but not limited to production support, failure investigation and resolution, root cause and corrective action, aftermarket sustainment, supplier engagement, test planning and implementation, and new system integration, verification, and validation (IV&V). The successful candidate is an energetic, focused, and capable engineer with strong organizational capabilities and a drive to learn and grow. **This position is full-time on-site in Fort Wayne, IN** **What You Will Do:** + Support test, fault identification, failure resolution, and acceptance of production and field return hardware. + Provide engineering support to NGJ lab test and qualification activities, providing engineering oversight to the test, evaluation, and analysis of issues pertaining to system hardware and firmware functionality and performance. + Provide support for situations including (but not limited to) customer inquiries, field failures, product obsolescence, system enhancements, new product development and integration. + Evaluate and assess the performance of developmental electronic warfare systems, including signal processing subsystems. + Support system configuration management activities, ensuring the system configuration is stable and secure, while managing the propagation of change within the overall CEU system. **Qualifications You Must Have:** + Typically requires a Bachelor's in science, Engineering, Physics or Computer Science (STEM preferred) and a minimum of 2 years of prior engineering experience + RF system design, digital and analog signal processing, waveform and signal modulation characteristics and analysis, and/or algorithm implementation and testing. + Support occasional business travel (20% or less). + Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. **Qualifications We Prefer:** + Ability to address complex engineering issues by performing analysis, development, and implementation of solutions to complex engineering problems + Communicate system designs, project updates, and technical findings to internal teams and external partners. + Development, implementation, and test of RF jamming algorithms. + Experience using MATLAB, PathWave ADS, and/or PathWave EMPro for simulation and design of RF systems. + RF receiver/exciter product design, development, and/or test experience in the Electronic Attack (i.e. signals jamming) sub-domain of EW. + Embedded systems and embedded programming. Experience implementing digital signal processing solutions on embedded processors and digital hardware. + DOORS for requirements management. **What We Offer** + Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation + Relocation Eligible - Relocation assistance is available **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

At Wyetech, you'll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. Conducting advanced analysis of collection and open-source data to generate insights and leads, ensure target continuity, profile targets and their activities, and develop techniques to gain additional target information; maintaining appropriate databases for targeting, tasking, and analysis; developing comprehensive baseline profiles of designated target sets; identifying intelligence gaps to tailor current collection or enable new collection to close the gaps; employing multiple analysis disciplines such as pattern recognition against targets' communications, network usage and digital footprints; applying knowledge and understanding of IC needs and missions, as well as the targets' culture, behaviors, and communications technologies; mentoring other analysts on the tools and methodologies used to conduct TDNA. Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph). Required Qualifications TS/SCI with agency appropriate poly Twelve (12) years of experience and an High School Degree/GED Or Ten (10) years of experience and an Associate's Degree in Degree in Information Technology or Information Systems degrees may be considered relevant if the programs contain the amount and type of coursework equivalent to a CS major. OR Eight (8) years of experience and an Bachelor's Degree in Degree in Information Technology or Information Systems degrees may be considered relevant if the programs contain the amount and type of coursework equivalent to a CS major. OR Six (6) years of experience and an Master's Degree in Degree in Information Technology or Information Systems degrees may be considered relevant if the programs contain the amount and type of coursework equivalent to a CS major. OR Four (4) years of experience and an Doctorate Degree in Degree in Information Technology or Information Systems degrees may be considered relevant if the programs contain the amount and type of coursework equivalent to a CS major. The Benefits Package Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds. Additional benefits include: Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs. Full-time employees have the option to participate in a variety of voluntary benefit plans including: A Choice of Medical Plan Options, some with Health Savings Account (HSA) Vision and Dental Life and AD&D Benefits Short and Long-Term Disability Hospital Indemnity, Accident, and Critical Illness Insurances Optional Identity Theft and Legal Protection Services Company Environment & Perks Employee Referral Bonus Eligibility up to $10,000 Mobility Among Wyetech-supported Contracts Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party. Employees receive two complementary branded clothing orders annually. $58.51 - $91.37 an hour Pay Range: $58.51 - $91.70 per hour* Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. *Hourly pay rates reflect the pre-benefit gross wage amounts. Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Affirmative Action Statement: Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans. Accommodations: Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or [email protected]. We are happy to provide reasonable accommodations to ensure equal access to all candidates. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences. Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability. Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at ***************** . **Job Summary** The Technical Support Engineer delivers regional technical support to Q-SYS customers across North America. Key responsibilities include performing comprehensive diagnostics and troubleshooting for Q-SYS products, including audio, video, networking, and third-party control integrations. The ideal candidate will have extensive experience with integrated and converged networked AV&C products in various ecosystems, along with a good understanding of live sound and cinema markets and products. This position is a hybrid role, working both remotely from home and on-site out of our Fort Wayne, IN office. **Key Tasks & Responsibilities (Essential Functions)** + Serve as the Voice of the Customer for Q-SYS North America, offering troubleshooting and diagnostic support for Q-SYS Audio, Video, Control, and Network features, technologies, and applications. Provide assistance via phone, email, and chat. + Deliver best-in-class call-handling and call response times to Q-SYS's key accounts, ensuring exceptional service delivery. + Ensure thorough resolution of all issues and maintain accurate records in Q-SYS's CRM system (Salesforce). + Provide regular project status updates to management and customers, effectively communicating progress and issue resolution as required. + Improve Q-SYS knowledge by developing Knowledgebase articles as well as training material and programs as required. + Escalation/Crises management + Provide informal technical/functional direction to team members including training and mentoring new hires and frontline support teams as needed. + Lead Partner management support and other programs as required. **Skills and Minimum Experience Required** + Reside within a commutable distance to Fort Wayne, IN to attend in-office days as scheduled + Bachelor's or Diploma in a technical/engineering discipline, or equivalent experience + Experience in Customer Support or Technical Support - preferably customer facing roles in the AV&C Integration industry with emphasis on installed AV&C systems + Must be able to utilize critical thinking and problem-solving skills based on training programs / topics provided by Q-SYS and apply the knowledge to perform support duties + Q-SYS Level I and Level II certification is highly desirable + AV industry certifications in Dante, CTS, CTS-I, or CTS-D are highly desirable + An understanding of computer technologies, audio video technologies, audio over IP networking and DSP technology, including Gain Structure, AEC, Dante, and Telephony is a plus + Experience with Unified Communications systems and third-party control integration (Crestron, Extron, AMX, Microsoft Teams, Zoom, etc.) and SIP/VoIP telephony experience is a plus + Experience with Salesforce Case Management, Knowledge Base and Atlassian collaborative tools, such as Confluence and Jira is a plus + Excellent written, verbal, presentation, interpersonal, communication and phone skills QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America. **The range for this position is 48,000 to 86,000. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click** **here** **.** We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. Please click here (**************************** and here (************************************************************************************************** for more information. **Accommodation for Applicants with Disabilities:** As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at **************, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition. Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search. E-Verify Participation Poster (******************************************************************************************** e-verify.gov eeoc.gov (**********************************************

Internship Description DEPARTMENT: Information Technology REPORTS TO: IT Manager The IT Intern's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. DUTIES AND RESPONSIBILITIES: Installing and configuring computer hardware operating systems and applications Monitoring and maintaining computer systems and networks Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Troubleshooting system and network problems and diagnosing and solving hardware/software faults. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. Identify and learn appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Install anti-virus software and maintain virus definitions. Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Test fixes to ensure problem has been adequately resolved. Perform post-resolution follow-ups to help requests. Evaluate documented resolutions and analyze trends for ways to prevent future problems. Develop help sheets and frequently asked questions lists for end users. Contribute to Performance Improvements at Wayne Metals, LLC. QUALIFICATIONS: Associate's degree in computer science, or technical training/experience equivalence. A+ Certification or technical training /experience equivalence. Microsoft Networking experience Microsoft Operating Systems Microsoft Office experience Good understanding of the organization's goals and objectives. Must be self-motivated and be willing to take the initiative to get things done. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to present ideas in user-friendly language. Exceptional written and oral communication skills. Strong documentation skills. ENVIRONMENTAL MANAGEMENT RESPONSIBILITIES: Conform to all Wayne Metals, LLC environmental policies, programs and procedures. Conform to all State of Indiana laws and regulations. Report any environmental concerns to supervisor, Environmental Management Representative, or the Plant manager. Work with the EMR and other staff to reduce pollution Ensure continuous improvement in the operation Motivate train and inform Wayne Metals employees regarding the EMS Recommend strategic directions for the EMS Sustain Wayne Metals environmental protection policy

The IT Services Intern is familiar with and performs a variety of daily PC and printer installation and support tasks within the Information Services Department. Provides staffing backup for the Service Desk completing basic functions. Provides assistance to and works closely with PC Technicians II, Senior PC Technicians, Systems Administrator, and System Analysts as needed. Position Qualifications Minimum Education: High School Diploma. Preferred Experience: Working knowledge of mathematics, statistics, mini and personal computers. Completion of basic Windows and Office classes or equivalent desired. Experience with using, training, and troubleshooting Microsoft products (Office 2007, 2010,2013,2016, Office365, Windows 7 and Windows 10). Operations experience, with a strong preference for MEDITECH products desired. Certifications Preferred: Prefer a valid driver's license with a demonstrated good driving record, but not required to be considered for employment. Competencies: Effectively applies technical knowledge to solve a range of problems Develops solutions to problems that cannot be solved using existing methods or approaches Is sought out to provide advice or solutions in his/her area of expertise Keeps informed about current developments in his/her area of expertise Strong communication skills

Job Description The IT User Support Intern will be part of the Information Technology User Support team and will have a hands-on frontline experience with all things IT. The primary function will be to assist with client machine setups and user profile configurations, upgrades, etc., under the direct supervision of the IT User Support Manager. Projects and duties will be tailored to the skills and interests of the intern but may also include: Responsibilities: Follow documented operating procedures and customer service guidelines for Help Desk support. Receive, process, and respond to Help Desk tickets received from the ticketing system. Effectively troubleshoot and solve desktop hardware and software issues. Provide support and troubleshooting for Everence employees' requests while establishing issue priorities and expediting resolutions. Provide support for Microsoft Office products, Windows environments, and various other software needs as assigned. Assist Help Desk with asset management. Eliminate and/or recycle outdated equipment and software. Qualifications: Currently pursuing a bachelor's degree in computer/information technology or other relevant focus Highly relational with exceptional customer service, including being courteous and respectful; ability to work with different types of personalities Highly organized, disciplined in time management, and possess a sense of urgency Ability to identify and solve problems effectively Interest in IT aspects and ability to pick up technical concepts quickly Ability to lift up to 20 pounds and move equipment Hours: Part-Time during the Spring and Full-Time during the Summer Location: Goshen, IN Please attach a cover letter in the process of applying for this position.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.00/Hour