Information technology consultant jobs in Franklin, TN

Duration: 12 Months Contract Pay rate: $30/hr. on w2 without benefits Shift times - Second shift hours: 4:30 pm - 1:00 am - OT: 4:30 pm - 2:30 am Third Shift is M-F; 12.00 am to 07.00am Job Description: Our customer is seeking skilled NVIDIA server support technicians to join its team. You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment. Key Responsibilities:Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Required Skills and Qualifications:Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience. Proven experience working with NVIDIA servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Familiarity with server operating systems (Linux, Windows Server) and server management tools. Experience with server virtualization, data center management, and cloud-based environments. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Excellent troubleshooting and problem-solving skills with attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel. Preferred Qualifications:Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure. Additional Information: Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly. Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities. The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises. The ideal candidate must demonstrate a high level of professionalism and have a positive and outgoing attitude. They should also be collaborative and thrive in a team-oriented environment

About the Company Our customer is seeking skilled NVIDIA server support technicians to join its team. About the Role You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment. Responsibilities Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Qualifications Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience. Proven experience working with NVIDIA servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Familiarity with server operating systems (Linux, Windows Server) and server management tools. Experience with server virtualization, data center management, and cloud-based environments. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Excellent troubleshooting and problem-solving skills with attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel. Required Skills Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure.

Title - Entry Level IT Asset Analyst Tenure - 3+ Months Pay Rate - $ 40.hr on W2 This role is hybrid, will be in the office 2 days a week possibly 3 (five days during training). Here's a structured list of qualifications and skills for an entry-level candidate suited to roles in Hardware Asset Management (HAM), Software Asset Management (SAM), and Central Stockroom Receiving and Sourcing: Core Qualifications Associate's or Bachelor's degree in Information Technology, Business Administration, Supply Chain Management, or a related field. 1-3 years of experience (internships or part-time roles acceptable) in IT operations, procurement, inventory control, or asset lifecycle management. Basic understanding of IT hardware and software lifecycles, including procurement, deployment, maintenance, and retirement. Technical Skills Proficient in Microsoft Excel (pivot tables, VLOOKUPs, data validation) and Office 365 applications. Understanding of hardware components (laptops, monitors, peripherals, network gear) and basic troubleshooting concepts. Awareness of software licensing models (SaaS, perpetual, subscription) and entitlement tracking. Ability to generate and interpret reports on inventory levels, asset lifecycle status, and compliance metrics. Operational & Process Skills Strong attention to detail for maintaining accurate asset and inventory records. Ability to follow standard operating procedures (SOPs) and contribute to continuous improvement initiatives. Basic understanding of receiving, warehousing, and shipping logistics, including RMA and returns processing. Capable of performing physical inventory audits and reconciling discrepancies. Knowledge of sourcing and vendor coordination practices, such as request for quotes (RFQs) and purchase requisition handling. Analytical & Problem-Solving Skills Ability to analyze asset data for trends, usage optimization, and cost savings opportunities. Aptitude for identifying process inefficiencies and suggesting improvements. Comfortable working with large datasets to validate information accuracy and compliance. Soft Skills Strong organizational and multitasking abilities in fast-paced environments. Clear written and verbal communication skills for collaboration with IT, Finance, and Procurement teams. Reliable, accountable, and able to maintain confidentiality of corporate and user data. Customer-service oriented; able to support internal users courteously and efficiently. Preferred Certifications (Optional but Beneficial) CompTIA A+ or IT Fundamentals+ (for hardware/software foundations). ITIL Foundation certification. ServiceNow Certified System Administrator (CSA) or basic platform training. SAM/HAM practitioner courses from IAITAM (CHAMP, CSAM) or equivalent.

Our client is seeking an experienced NVIDIA Server Support Technician to install, configure, maintain, and troubleshoot NVIDIA servers in a fast-paced data center environment. The ideal candidate has hands-on experience with NVIDIA hardware, strong troubleshooting skills, and the ability to work collaboratively with IT teams. Key Responsibilities Install, configure, and deploy NVIDIA servers in data centers. Perform routine hardware maintenance, firmware updates, and component replacements on NVIDIA GB200 servers. Troubleshoot and repair NVIDIA server hardware/software issues to reduce downtime. Monitor and optimize server performance for stability and efficiency. Apply system updates, patches, and drivers. Support integration of NVIDIA servers with existing infrastructure. Maintain detailed documentation, reports, and configuration records. Collaborate with IT, network, and data center teams. Assist with rack mounting, cabling, airflow, and cooling management. Required Qualifications Bachelor's degree in IT/Computer Science or equivalent experience/certifications. Proven experience with NVIDIA servers or high-performance computing hardware. Strong understanding of server hardware (CPU, memory, storage, networking, cooling). Experience with Linux/Windows Server and server management tools. Knowledge of networking basics (TCP/IP, DNS, DHCP). Strong troubleshooting and diagnostic skills. Ability to work in fast-paced environments with multiple priorities. Strong communication/documentation skills. Preferred Experience with NVIDIA GPUs, CUDA, AI/ML, or HPC systems. Knowledge of IPMI, iLO, or similar management tools. Certifications: CompTIA A+, CCNA, etc. Familiarity with cloud platforms (AWS, Azure, GCP).

The Data & Systems Analyst will play a key role in developing, managing, and optimizing data products, systems integrations, and reporting solutions across multiple platforms. This individual will work cross-functionally to support business decision-making through high-quality data analysis, system efficiency, and continuous improvement initiatives. The ideal candidate has a strong foundation in ServiceNow, Salesforce, SQL, and data visualization tools, with the ability to navigate complex data environments and drive insights that influence organizational strategy. Key Responsibilities Data Systems & Technical Operations Develop, maintain, and optimize data integrations and workflows across systems including ServiceNow, Salesforce, and Informatica Data Management. Write and troubleshoot SQL queries and perform data reads from Snowflake and Postgres databases. Utilize DBeaver and Notepad++ for database interaction and script management. Access and interpret data through AWS Bastion, NNAnet, and Dealer Business Systems (read). Support collaboration tools including Atlassian Jira and Confluence for documentation, project tracking, and knowledge sharing. Create, modify, and analyze dashboards and reports using Tableau, Power BI, and Excel. Prepare data-driven presentations using PowerPoint. Data Product & Analytics Contribute to Data Product Launch Cycles from ideation through deployment. Apply knowledge of Data Product Certification to validate data quality and governance standards. Develop and consume Quality Reports to monitor performance, accuracy, and compliance. Discover and interpret data patterns to identify trends, anomalies, and opportunities. Manage and document metadata including classification, glossary terms, lineage, reference data, and business rules. Ensure adherence to data privacy and compliance regulations across all systems. Continuous Improvement & Education Apply PDSA/PDCA methodologies to drive iterative process and system enhancements. Serve as a Data Literacy Educator, promoting best practices in data usage, reporting accuracy, and system adoption. Qualifications Required: Bachelor's degree in information systems, Data Analytics, Computer Science, or related field. 3-5 years of experience in data analysis, business systems, or IT operations. Proven proficiency in: ServiceNow (read/write) SQL (read/write) Salesforce (read/write) Tableau (read/simple write) Power BI (read/write) DBeaver (read/write) Atlassian Jira & Confluence (read/write) Informatica Data Management (read/write) Excel and PowerPoint (read/write) Preferred / Differentiators: Experience with NNAnet, Dealer Business Systems, and FUSE (read). Familiarity with AWS Bastion (read/simple write). Demonstrated ability to lead or support Data Product Launch Cycles. Recognized Data Product Certification. Experience educating teams in Data Literacy concepts. Core Competencies Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Attention to detail with a focus on data quality and compliance. Ability to collaborate across technical and business teams. Commitment to continuous improvement and learning.

This is a 3 month contract opportunity with a leading global organization based in Atlanta, GA. There is potential to extend. Candidates have the opportunity to work from home 2 days per week! Successful candidates have a high level of initiative and thrive in a fast paced, enterprise environment. REQUIRED SKILLS: Associate's or Bachelor's degree in Information Technology, Business Administration, Supply Chain Management, or a related field. 1-3 years of experience (internships or part-time roles acceptable) in IT operations, procurement, inventory control, or asset lifecycle management. Basic understanding of IT hardware and software lifecycles, including procurement, deployment, maintenance, and retirement. PREFERRED SKILLS: CompTIA A+ or IT Fundamentals+ (for hardware/software foundations). ITIL Foundation certification. ServiceNow Certified System Administrator (CSA) or basic platform training. SAM/HAM practitioner courses from IAITAM (CHAMP, CSAM) or equivalent. Must be authorized to work in the US. Sponsorships are not available. Details

HRIS Analyst Schedule: Hybrid - In office 4 days per week Helix Traffic Solutions is a traffic control and work zone management group. The family of companies united under Helix Traffic Solutions provide quality, experienced traffic management services throughout the West, Southwest, Southeast, Northwest, Northeast, and the Mid-Atlantic regions. As an industry leader, we quickly and effectively respond to all traffic control service needs, expectations and project requirements. We provide a full suite of traffic management services aimed at providing solutions for projects of any size. Position Summary The HRIS Analyst will support, maintain, and enhance our Human Resource Information System (Dayforce) and related HR technologies. This role is responsible for system configuration, data integrity, reporting, troubleshooting, and partnering with HR and operations leaders to ensure our systems meet business needs. The ideal candidate has strong analytical skills, is detail-oriented, and thrives in a collaborative, fast-paced environment. Key Responsibilities System Administration & Support Serve as the primary administrator for Dayforce across modules (HR, Recruiting, Payroll, Benefits, Time & Attendance, etc.). Troubleshoot system issues, escalate to Dayforce as needed, and ensure timely resolution via ticketing system. Maintain system security, role-based access, and audits for data accuracy and compliance. Perform configuration updates, testing, and deployment for system enhancements or new features. Monitor system performance and proactively identify opportunities for improvement. Reporting & Analytics Build, maintain, and distribute recurring and ad-hoc reports and dashboards. Ensure data accuracy through audits, reconciliation, and validation. Partner with HR and leadership teams to support data-driven decision making. Process Improvement & Projects Collaborate with HR, Payroll, Finance, and Operations to optimize workflows and system utilization. Participate in or lead HRIS-related projects, including module rollouts, upgrades, and integrations. Document processes, configuration changes, and SOPs. Training & End-User Support Provide guidance and training to HR team members and end users. Serve as a resource for HR system best practices. Qualifications Required 2-3 years of hands-on Dayforce experience (configuration, reporting, troubleshooting, or module administration). Strong understanding of HR processes (employee lifecycle, payroll, benefits, recruiting, timekeeping, etc.). Proficiency with reporting tools and Excel. Excellent analytical, problem-solving, and communication skills. Ability to manage multiple tasks with attention to detail in a fast-paced environment. Ability to work in the office at least 4 days per week. Work Environment Hybrid schedule with a minimum of 4 days per week onsite to support collaboration with HR, Payroll, and Operations teams. May require occasional extended hours during system upgrades, payroll periods, or project deadlines

Job Title: ERP Implementation Lead/ Operations Lead We are seeking an experienced ERP Implementation/Operations Lead with a strong background in MRP/ERP systems to manage and oversee the successful implementation of our Workflow Drawing project. This role requires deep knowledge of part masters, structured BOMs, planning processes, vendor relations, and program management. The ERP Implementation Lead will work closely with our chosen Acumatica implementation partner, acting as the primary liaison between the client and Acumatica. This implementation is based on a consignment inventory model and will follow our detailed ERP Requirements document as the core project guide. Key Responsibilities Serve as the primary lead for the 3rd-party Acumatica ERP implementation. Act as the liaison with Acumatica to ensure seamless integration and alignment with operational needs. Oversee and analyze Acumatica's cost structure and review the associated contract. Ensure the ERP Requirements document is used as a working checklist throughout the project. Validate that demand at the control point effectively simulates upstream functions (e.g., manufacturing orders, fulfillment, barcodes, shipments, MOQs). Partner with Provisions to coordinate IT setup, including computer configurations and email setup. Liaise with RingCentral to finalize the installation and configuration of VOIP phones. Implementation & Project Management Use Smartsheet to create and maintain a detailed Master Schedule. Apply the part number schema to assign and input part numbers into MRP (includes part master creation). Input and verify BOMs in the system. Participate in end-to-end system testing to ensure functionality and accuracy. Document procedures as implementation progresses, producing the foundation of a formal procedures manual. Qualifications Proven experience with MRP/ERP systems (preferably Acumatica). Strong understanding of part masters, structured BOMs, and planning processes. Experience with vendor relations and managing third-party implementation partners. Proficiency in Smartsheet or similar project management tools. Strong organizational and documentation skills.

Annual Salary - $52,308 - $56,136 The Rutherford County Sheriff's Office is seeking a skilled and customer-focused IT Technician to join our team. This position provides front-line technical support for 24/7 critical systems used across public safety and county operations. If you enjoy troubleshooting, hands-on technical work, and supporting a mission-driven environment, we encourage you to apply. About the Role The IT Technician performs technical work involving the installation, maintenance, and troubleshooting of computer hardware, software, networking, and related systems. This position responds to work orders, supports end users, and assists with technology used throughout the Sheriff's Office and county facilities. Key Responsibilities * Provide first-line technical support via phone, ticketing system, email, and in-person assistance * Install, configure, update, and maintain Windows 10/11 workstations, laptops, tablets, and peripherals * Support and troubleshoot hardware, software, network, and printer issues * Operate and assist with computer systems, servers, printers, multi-function devices, telephony, switches, access points, scanners, external storage, and more * Install, terminate, and test network cabling throughout facilities * Maintain Active Directory accounts, group memberships, password resets, and workstation joins * Assist users with Microsoft 365 applications including Outlook, Teams, OneDrive, and MFA * Follow established IT procedures for imaging, provisioning, asset tracking, and software licensing * Perform basic network diagnostics (IP addressing, DNS, DHCP, VPN, Wi-Fi) * Use PowerShell, Terminal, or Command Line for routine tasks * Support in-car systems, MDTs, patrol workstations, and shared kiosks * Assist with mobile device management (iOS/Android), device enrollment, and security policies * Maintain compliance with CJIS Security Policy for handling Criminal Justice Information * Log work performed, update documentation, and follow helpdesk best practices * Assist with inventory management, hardware lifecycle, and preventative maintenance * Visit Sheriff's Office and county sites to provide onsite technical support * Participate in on-call rotation or after-hours support when needed Minimum Qualifications * Vocational/Technical degree (or currently enrolled) in Information Systems, Computer Operations, Networking, or related field * One (1) year of IT experience in computer operations, maintenance, or PC troubleshooting * Equivalent education/experience combinations may be considered * Valid Tennessee driver's license required * Ability to work scheduled hours, site visits, and on-call rotations

Are you a problem-solver who thrives on making technology work smarter, faster, and more efficiently? We're looking for an experienced IT Systems Administrator to join our growing technology team and play a key role in shaping how we support our people, systems, and operations across a wide geographic footprint. In this role, you'll be the go-to expert for keeping our systems running smoothly - from servers and networks to cloud platforms and mobile devices. You'll collaborate closely with the IT Director and other team members to design and implement innovative solutions, troubleshoot complex issues, and continually improve our technical environment. If you're passionate about technology, thrive on solving complex challenges, and want to be part of a forward-thinking organization - we'd love to meet you! What you'll be doing: * Manage and monitor all IT operations, ensuring reliability and performance across systems and devices. * Oversee our Microsoft 365 and Azure environments, including Teams, SharePoint, Intune, Exchange, Entra, and virtual machines. * Maintain and support PC, server, and network infrastructure. * Provide responsive, customer-focused technical support to team members company-wide. * Support telecom systems, hardware, and software requests. * Handle user setup, access control, and account management. * Respond to system outages and implement long-term solutions. * Evaluate and recommend new technologies to improve company efficiency. What we're looking for: * Associate's degree or higher in CS, Information Technology or related field required. * Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred. * 5+ years managing Wintel-based server-class hardware. * 8+ years working with Wintel clients and Microsoft Office applications. * Experience with M365, Azure Cloud Services, Intune MDM, DNS, and Hosted Phone Systems. * Familiarity with AI tools like Microsoft Copilot a plus. * Strong organizational and troubleshooting skills, with the ability to adapt quickly in a fast-paced environment. * Excellent communication skills - both written and verbal. * A collaborative, service-oriented mindset. * Perform physical activities such as standing, walking, sitting, climbing, balancing, and kneeling as required. What's in it for you? * Competitive compensation package * Full Benefits: Medical, Vision, Dental, and more! * Paid Time Off * 401(k) matching * Opportunity to get in with an industry leading organization * Team-oriented culture

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Job Code: Tech-Spec-SpvE Address: 109 3rd Ave S City: Franklin State: TN Country: United States of America Description City of Franklin Starting Pay: $29.69 - $32.31/Hourly $61,750 - $67,198/Annually Please click the link below for Benefits Information: ******************************************************************************** I. Purpose of Job Under general supervision, is responsible for tier 1 IT customer support in all areas of the IT Department. II. Essential Job Duties A. Administers Help Desk Support Requests * Receives requests from users; enters into system; dispatches work tickets to appropriate IT support personnel; prioritizes and escalates requests based on service level. * Communicates with users to clarify requests and follow-up to ensure problems have been resolved. B. Provides General User Support * Fields help desk tickets from end users and resolves log-in errors, minor hardware problems, document imaging and other application issues, and unlocking accounts in Active directory. * Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing data backups and configuring systems and applications. * Acts as a front-line interface to users, accepting trouble reports and resolving them. Assists users by training them in simple functions to use hardware and software that are part of the network. * Receives general user help desk requests; provides basic level user hardware and software support as needed to resolve problems. * Tests, troubleshoots and resolves routine hardware related issues. C. Contributes to User Process Improvement Efforts. * Works to help define customer support tier levels, categories, processes, and procedures. * May document work process analysis and design with charts, graphs, and narrative reports. * Participates in analyzing and preparing system specifications and other documentation concerning the adaptation of complex work systems and processes to electronic data processing methods. III. Other Job Duties Performs other job duties as assigned, including: * Assists with orientation of new employees specific to the City's Email and Internet Policy and other related computer instruction. * On-Call Designation: This position is considered an On-Call eligible position and rotation on an On-Call team is required. IV. Primary Job Challenges Primary challenges of this position include: * Need to prioritize work load. * Attention to detail. V. Equipment Operated Computer, telephone, wireless cell phones, printers, scanners. VI. Key Competencies Required * Job Content Knowledge: Intermediate operating knowledge of and experience with personal computers, cell phones and Microsoft Office. Working knowledge of data processing equipment, systems and techniques. Intermediate knowledge of Help Desk software. Operating knowledge of typical office equipment, such as telephones, copier, fax machine, Email, etc. * Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public. * Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. * Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. In decision making, some choices are known while others may need to be identified. Some reliance on precedent. Ability to interpret a variety of complex instructions furnished in written, oral, diagram, or schedule form. * Teamwork: Develops constructive and cooperative working relationships with others. Encourages others to express their ideas and opinions. Provides input into identifying and solving problems. Anticipates need of others for information about job tasks and work environment and provides it to them in a timely manner. Willingly assists others with job tasks when appropriate. VII. Physical Demands and Work Environment Physical Demands: Performance of the essential duties of this job requires the incumbent to: * Must be able to remain in a stationary position 50% of the time. * Occasionally move about inside the office/building to access file cabinets, office machinery, the public, etc. * Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, printer, and telephone. * Regularly positions self to maintain office area and items needed to complete daily tasks. * Regularly communicates information and ideas so others will understand. Must be able to exchange accurate information in these situations. * Regularly moves/transports up to 10 pounds. * Occasionally moves/transports up to 50 pounds Work Environment: The work environment is quiet (examples: library, private office). Minimum Requirements VIII. Qualifications Education and Experience: The required knowledge, skill, and abilities to satisfactorily perform job duties are normally acquired through attainment of a one-year certificate from college or technical school, plus one to two years of computer technical support related experience and/or training; or equivalent combination of education and experience. Must have valid Tennessee Driver's License.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we create new possibilities through tech to advance our purpose - creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business. Research IT unites science with technology to accelerate the Research and Development of medicines and to deliver therapeutic innovations. The team leverages technology and platforms to streamline scientific experimentation to help Researchers follow the science, to understand the disease and identify potential therapies. They are at the forefront of advanced analytics to enable data driven drug discovery; to innovate so Scientists can rapidly analyze and accelerate the discovery of new medicines. What You Will Do: * Closely listen, interpret, and understand customer needs into technical terms to solution and action * Coordinate with other Lilly groups and vendors regarding requirements, operating system requirements, additional hardware requirements and costs * Create strategy and plan to provide qualified infrastructure platforms and be able to execute the defined plan. * Troubleshooting problems on platforms including Citrix, RealVNC, VDI, Linux, Windows OS, iGel technology and other workstation connected hardware as well as Telecom. * Experience in configuring DNS, NTP, Proxy, etc, for specialized Manufacturing and Lab workstations. * Provide strategy for immediate and future upgrades/patching of hardware and software applications. * Providing supporting documentation for validation and testing of upgrades * Drive the validation of new and existing systems by providing technical design information to assure GMP data integrity Your Minimum Requirements: * Bachelor's degree in computer science, Information Technology or related technical field * Minimum 4+ years in a technical or operational IT role, with experience supporting end-user workspaces, hardware (e.g., scanners, printers), networking systems, and/or telecom technologies * Minimum 3+ years of experience in Manufacturing or Clinical development facilities. * Minimum of 3+ years work experience in pharma, GMP, FDA or other highly regulated environments * Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position. What You Should Bring: * GMP Knowledge * Advanced knowledge of network technologies * Experience troubleshooting network connected devices in a complex segmented lab and manufacturing network environment Other: * This is a hybrid position located at Lilly Technical Center -N until the completion of the Lebanon Medicine Foundry Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $64,500 - $151,800 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

What We Need Corpay is currently looking to hire a Technical Solutions Consultant within our Operations division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. This position will work directly with the Comdata Sales team, Project Managers, Technical Services, Product Development, IT and Customer Relations to effectively and professionally manage technical projects for large clients and potential clients. It provides both support in both pre-and post-sale by attending presentations, conducting technical overviews and consultation, product demonstrations, and installations/implementations. The ideal candidate is familiar with a variety of general technical concepts, software/hardware and communication protocols. The candidate also has an in-depth knowledge of the business aspects of Comdata, including detailed understanding of all products, services, practices and procedures. The candidate would be required to work with internal/external customers and third-party partners to analyze and design technical solutions to promote the business needs of Comdata and/or the client. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Provide technical support, including programming of unique applications and reports, across all product lines as required. Must have a thorough knowledge of all aspects of the Comdata System, including the transmission of all data types, real-time, batch, reporting and billing options. Provide system analysis and third party programming resource management support in integration of new products and migrating of existing products. Provide detailed technical support to third party vendors to improve their level of integration with our products. How We Work As a Technical Solutions Consultant, you will be expected to work in a virtual environment. Corpay will set you up for success by providing: Company-issued equipment Formal, hands-on training Role Responsibilities: Handling more complex integrations and manages implementations that fall into a larger time frame for completion Managing internal projects or initiatives based on management needs Mentoring to other Technical representatives Leading the execution of Comdata' s overall information systems strategy as it pertains to their vision of the organization in both strategic and tactical plans. Involved in team adoption, execution and integration of strategy to achieve optimal and efficient delivery. Providing a consultative approach to customers based on industry experience Working on new customer projects through design phase of new programs Traveling to customer offices for onsite meetings when necessary Qualifications and Skills: Bachelor's degree is required; or equivalent combination of education and experience that is required for the job Experience with supporting REST and SOAP APIs Data mapping and transformation related expertise, exposure to data mapping tools such as IBM Sterling, Osmos etc. 4+ years of experience with implementations, client support, or customer-interfacing 4+ years of experience with supporting client technical needs Demonstrated strong interpersonal skills, solid analytical skills and attention to details, and excellent follow-up skills Demonstrated ability to work calmly in a fast-paced team environment Excellent communication skills, both verbal and written, to properly communicate our product offerings and functionality Highly responsive to calls and emails; utilize available tools to track appointments and manage priorities without compromising other responsibilities Superior customer service skills, with the ability to react quickly and decisively to resolve customer issues; ability to analyze customer processes and provide creative solutions for implementation Demonstrated ability to conduct virtual and onsite presentations and effectively facilitate meetings The ability to aid in the effective and timely revenue ramp of each client is critically important Keep informed of new enhancements to the system which will affect existing or future customers Make suggestions for process improvements to address project quality, cost reduction, cycle time and/or productivity Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Our Company & Purpose Corpay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations; Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to "make the difference" as Corpay and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following Corpay on LinkedIn. Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. Pay Transparency This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $65,000 - $85,000. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.

Job Details Contour Aviation Headquarters - Smyrna, TN Full Time 2 Year Degree Negligible Day Information TechnologyDescription Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs: Insurance Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan Eligibility begins the first day of the month following your hire date. The Company offers a matching contribution up to 6% of your eligible compensation. Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Paid Sick Leave Accrual of up to 56 hours of paid sick leave per year. Unused sick leave rolls over annually until your sick bank reaches 480 hours. Vested Vacation Hours Eligible to receive vacation hours on January 1st following your hire date. These hours will be vested and available for use in accordance with Company policies. Non-Revenue/Space Available (NRSA) Travel Privileges NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service. Leaves of Absence Eligible for various types of leave, including: Medical Leave Non-Medical Family Care Leave Maternity and Paternity Leave Personal Leave Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding. Compensation Details Contour Airlines offers a competitive salary based on your prior work experience. Equal Employment Opportunity Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Summary of Essential Duties The Director of Information Technology (Systems) is a key leadership role responsible for overseeing all aspects of Contour's information systems and technology infrastructure. This position ensures the stability, security, and scalability of enterprise-wide IT systems that support the Company's diverse aviation operations, including scheduled airline service, charter operations, maintenance, and FBO services. The Director will lead a high-performing IT team, manage vendor and software relationships, and ensure compliance with FAA, TSA, and other regulatory requirements as they relate to technology and data systems. This position requires a balance of strategic vision, operational execution, and hands-on technical expertise. The successful candidate will demonstrate exceptional leadership, communication, and problem-solving abilities, ensuring that Contour's technology environment remains reliable, secure, and aligned with business objectives. Key Responsibilities Advises and consults with other departments on production software issues, concerns, problems, and questions. Assist in managing service requests and relationships with ERPs as directed. Analyzes proposed and actual projects in terms of the potential benefits of using information systems. Prepares long-and short-range plans for application selection, software systems development, systems maintenance, production activities, and necessary support resources. Plansandrecommendschangestothecapacityoftheoperatingsystemanditsconfiguration. Prepares cost estimates for current and proposed projects, reflecting the equipment and staff requirements as directed. Make analytical decisions and be accountable for all actions made by a department or group. Use a high degree of analytical ability by using sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation. Perform other duties as assigned by leadership Qualifications Must be at least 23 years of age. Bachelor's degree in computer science, Information Systems, or a related field. Minimum of 7-years of related experience. Additional years of relevant experience can be substituted for the education requirement on year-for-year basis. Must have experience leading an information technology department in a like-sized organization. Proficient with MS products suite, administration of Azure O365 and Active Directory. Strong working knowledge of AWS administration, networking, NIST cybersecurity practices. Development skills for CRM and contact center integrations, LMS. Experience with cloud-based authentication strategies for SSO. Minimum 2 years professional experience with ASP.NET framework and C#, proficiency with ASP.NET Core MVC framework, working knowledge of API processes, experience with GIT or other version control system, comfortable with basic front-end development including HTML, CSS, and JavaScript. Working knowledge of ITSM/project management software (ServiceNow, Jira, etc.); Agile development. Aviation IT experience is a plus, as well as MCSE and/or CNE certifications. Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset. Possess strong leadership, interpersonal and organizational skills. Must have well-developed people skills and ability to work with a variety of personalities. Able to coordinate multiple priorities and meet deadlines. Able to handle interruptions and a fast-paced environment. Able to work with confidential materials and information. Ability to manage multiple complex projects simultaneously. Maintain strong attention to detail. Be a visionary with ability to clearly see the need for change, and then revise processes or procedures and ultimately implement revisions as needed Be self-motivated and able to motivate others Be able to communicate information and recommendations to non-technical personnel in an informative manner. Strong supervisory and leadership skills. Authorized by law to work in the United States and able to travel in and out of the United States. Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks. Must understand, read, and write English. Excellent communication skills both written and verbal delivered with tact and professionalism. Ability to work independently and as part of a team. Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations. Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.

Day to day: We are seeking a highly skilled and motivated Network Administrator to join our IT team. This role is ideal for a network-focused professional with a strong background in Tier 1 and Tier 2 support, advanced configuration and deployment experience, and a passion for designing and maintaining robust network infrastructures. Key Responsibilities: - Design, configure, and deploy network solutions, including switches, routers, and wireless systems. - Manage and maintain Cisco and Meraki network environments, with emphasis on CLI-based Layer 2 switching. - Perform wireless network design, deployment, and configuration. - Administer Windows Server environments, including Active Directory, DHCP, NPS, and 802.1x authentication. - Manage and deploy firewalls (Palo Alto, FortiGate, Versa), with a preference for candidates experienced in firewall management. - Support and deploy SD-WAN solutions; Meraki or similar "one-click" platforms are acceptable. - Navigate VMware environments to access and manage virtual servers. - Provide occasional after-hours support for critical projects or facility-specific needs. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 3+ years of experience as a Network Administrator. - Strong understanding of network engineering principles and practices. - Proficiency in Cisco CLI and/or Meraki platforms. - Experience with wireless network deployment and configuration. - Familiarity with Windows Server roles and services (AD, DHCP, NPS). - Hands-on experience with firewall deployment and/or management. - Working knowledge of SD-WAN technologies. - Ability to navigate VMware environments. - Available to be onsite in Smyrna, TN every 28 days for badge renewal. - Available to be onsite in Murfreesboro, TN up to 10 days per quarter, or as needed for projects. o Provide backup coverage for Tier 1 HQ support, ensuring seamless operations during staff absences (sick leave or vacation): Onsite Tue/Thu only @ Murfreesboro location. Plusses: - CCNA or Meraki certification preferred. - Firewall management

Title: TCAT Hartsville Computer Information Technology Adjunct Instructor Employee Classification: Faculty Institution: TCAT-Hartsville Department: Computer Information Technology The Tennessee College of Applied Technology is accepting applications for the full-time and part-time faculty positions for its Computer Information Technology programs at the main campus in Hartsville, the Wilson County Campus in Lebanon, Tennessee and at Turner Trousdale Correctional Facility in Hartsville. This position is responsible for individualized instruction in all phases of the Computer Information Technology program and administration of the College's computer networks. Other duties include coordinating curriculum updates, student record keeping, industry and student recruitment, placement and follow-up of program graduates, and program budgeting. Maintain the installation of the local area network (LAN), wide area network (WAN), Email and Internet systems. Maintains and upgrades software and computer equipment. Investigates and resolves computer software and hardware problems for users. Installs and performs repairs to hardware, software, and peripheral equipment, following design or installation specifications. Answers staff and customers' inquiries in person and via telephone concerning the use of computer hardware and software, including printing, word-processing, email, Internet and operating systems. Provides technical assistance and training to systems users. Performs related work and other duties as assigned. POSITION SUMMARY: To provide quality instruction for student learning and to maintain a positive learning environment in the classroom. Minimum Qualifications * Post-secondary diploma or equivalent in Information Technology or related field * Must have three (3) years of related work experience in the information technology field within the last four years Preferred Qualifications * Professional certifications desired such as CompTIA A+, Network+, Security +, Testout PC Pro, Security Pro, Microsoft MCSA and MTA and Cisco's CCNA or equivalent are preferred Teaching experience Associate or bachelor's degree Knowledge, Skills, and Abilities * Must have strong hands-on technical background in computer support, networking, security, webpage design, cloud computing and related technologies * Have expertise in desktop and server configuration and management, operating systems, intra and internet security, coding * Must possess the organizational and communication skills necessary to be an effective teacher * Indication of willingness to establish and maintain positive working relationships with students, staff, and business/industry personnel * Commitment to remaining current with industry practices through professional development activities Physical Demands / Working Conditions {sTAOther1}

Job Description Ingram Content Group (ICG) is currently recruiting an Intermediate Systems Engineer to join our team in LaVergne, TN. (Nashville, TN). This person designs, develops, supports, and maintains the organizations system's infrastructure while proactively ensuring the highest level of systems and infrastructure availability. This position will require you to be in our headquarters for a minimum of 3 days per week. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in Computer Science or related field or directly related year for year experience 3+ years' experience as a System Engineer or equivalent role. We have a preference for: Knowledge of Citrix Virtual Apps and Desktops, PVS, MCS, StoreFront, FAS, and NetScaler. Knowledge of and ability to work with Windows environments that include DNS, DHCP, GPO's, Active Directory Sites and Services, IIS, PKI, Windows Failover Clustering, and other Windows Server technologies. Knowledge of and ability to set file level permissions, server hardening, and knowing when to use group nesting and when not to nest. Setup Windows Firewalls via local or GPO. Ability to deploy and support Windows Servers, Nutanix AHV and VMware ESXi server operating systems, familiar with SAN/NAS, iSCSI and Nutanix storage pools. Demonstrated experience with virtualization technologies and hypervisors such as VMware ESXi, Nutanix, Hyper-V, and Citrix XenServer Knowledge of centralized configuration management and policy enforcement, ensuring settings are applied through domain-level Group Policy or equivalent tools rather than local configurations. Ability to stage and test changes in a controlled environment to prevent unintended impact on production systems or other business units. Current understanding of IT security best practices and server hardening. Demonstrated experience supporting physical servers of different brands or types, Super-micro, Dell, HP Servers including networking, IPMI, storage and patching and firmware as needed. Demonstrated experience supporting either hardware or software load balancers, such as F5, NetScaler, HAProxy, or Nginx Demonstrated experience utilizing scripting languages such as Python, VBScript and PowerShell Demonstrated experience utilizing software deployment tools such as Azure DevOPS, Active Directory, NinjaOne Working knowledge of application containerization platforms such as Docker, CRI-O, or Container and orchestration platforms such as Kubernetes and Docker Swarm The Windows Systems Engineer key responsibilities are: Troubleshoots problems related to physical and virtual infrastructure performance and resolve trouble tickets as assigned Manages, participates, or performs tasks related to specific projects to implement new technology as assigned Builds, configures, integrates, deploys and tests infrastructure components, operating systems, application software and system management tools Designs, builds, maintains and monitors systems and platforms ensuring they consistently exceed defined goals for availability, capacity, efficiency, scalability, and performance Builds, implements, and maintains security, redundancy, and backup strategies Evaluates, maintains, and modifies established ‘best practices' for infrastructure maintenance and asset management Maintains consistent documentation for system configurations, installation and administration procedures. Utilizes configuration automation tools such as NinjaOne, PowerShell, Active Directory, VBScript. Interacts regularly with senior engineers to identify, build, and implement automation to drive greater efficiencies and standards Deploys, configures, manages and maintains system monitoring tools such as SolarWinds, CheckMK, Splunk, Windows Server tools. Organizes priorities, escalate problems as needed and communicate effectively with manager, co-workers and other staff members. Consults with Ingram associates, vendors, and trading partners to evaluate business opportunities related to our technology infrastructure Hiring Salary Range: $95,295 - $120,834. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.75/Hour