Information technology consultant jobs in Galveston, TX

Do you have a passion for driving growth, fostering strategic partnerships, and connecting businesses with exceptional talent? If so, why haven't you joined iSphere yet? We're currently seeking a Business Development Professional who is ready to jump into the fray and help us build relationships with organizations across industries, exhibiting how the right technologies and IT talent can reshape how they do business for the better. If you don't know iSphere, here's our story in a nutshell. For over 24 years, we've offer a wide variety of IT staffing and consulting solutions, driving innovation for businesses and tech professionals alike. We're a crew of supercharged problem-solvers, armed with leading-edge technology and a passion for delivering exceptional results. Plus, we bring a personal touch to everything we do, whether it's finding talent, building careers, or driving innovation. What's in it for you? Take a look at our compensation package and benefits: · Uncapped earning potential, including a competitive base salary + commission · Medical coverage · 401K and profit sharing · 20 days of PTO per year · Cell phone reimbursement · Expense and travel reimbursement What do we expect from you? Required Experience and Skills: · Experience in selling IT solutions, professional services, or staff augmentation as an account manager or recruiter · Excellent cold calling skills · Experience working with large enterprise or government accounts · Proven track record of meeting and exceeding sales goals · Competitive mindset with a persistent nature · Strong organizational, interpersonal, and communication skills · Ability to work efficiently and effectively in a fast-paced environment and remain calm under pressure · Bachelor's Degree Job Description: · Conduct extensive market research to identify prospective clients and maintain a target client list · Leverage your existing network and prospect new clients to identify client needs and propose suitable technology and staffing solutions · Generate sales leads, set client meetings, and establish relationships to close viable business opportunities · Conduct cold calling and prospecting to identify opportunities for information technology staffing and solutions · Manage client relationships, recognize key client issues, and ensure consistent client satisfaction through regular follow-ups · Attend networking events, sporting events, dinners, and more to build and nurture client relationships · Manage end-to-end staffing services from job sourcing to fulfillment · Drive the submittal process by presenting well-suited candidates to clients for interviews, job offers, and placements · Serve as a key point-of-contact for clients, prepping, debriefing, and coaching clients throughout the interview process · Negotiate client contracts Goals: · Meet at least 5 clients in person weekly · Generate and maintain $4-5 million in annual revenue · Maintain a minimum of 5 billing customers A Note about Our Work Environment: Although we have an office in North Houston, the team is 90% off-site, either from their home offices or on-site with clients for sales meetings. As a result, we will only be considering candidates who reside in major Texas metro areas. You may also be asked to come into the office 1-2 times weekly for group meetings or as needed/required. Working in a virtual environment presents unique challenges, but it also provides those with the traits described above a great deal of flexibility and the opportunity to largely create their own schedule. Simply put, those who produce tangible results, displaying purposeful activity and generating revenue, will receive freedom and leeway in how they do their jobs. Apply today to embark on a rewarding career journey with iSphere!

We are currently hiring a Project Lead with expertise in leading digital applications projects for a Contract-to-Hire position in Houston, TX. This position will initially be fully onsite, however may convert to a hybrid work setting at the client's discretion. Extended work hours may be required due to situational emergencies. This role involves managing large, complex, and highly reliable systems, ensuring they run smoothly and without interruption. The Project Lead will also manage a team that creates reports and custom applications, and supports application deployment. Additionally, they will evaluate and integrate new technologies as needed. Please note: this position is not open to third party (i.e. Corp to Corp/C2C) vendors. You: 6 years of prior work experience supporting/leading IT applications, including work with computer-aided dispatch 1 year prior work experience in public safety strongly preferred Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field. Experience or certifications may be substituted for education. Current resident of the Houston Metropolitan area. Must be able to pass an extensive background check. What We Offer: Competitive compensation and benefits Altruistic work Luna Data Solutions, Inc. provides equal employment opportunities to all employees. All applicants will be considered for employment, and prohibits discrimination and harassment of any type without regard to age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and disability status.

Our Houston area banking client is searching for an Assistant IT Officer to assist in providing technical support and troubleshooting for the bank's computer systems, software applications, and network infrastructure, including virtual and on-prem servers, workstations, and network devices. The successful candidate will: Assist bank employees with technology-related issues and provide training and guidance on IT best practices and security awareness; will help maintain cybersecurity and compliance standards; will assist in diagnosing and resolving hardware, software, and network issues and document and track technical support requests to ensure timely resolution; will assist with the setup and maintenance of workstations, printers, telecommunications and other peripherals; and will provide 1st-line support for Interactive Teller Machines (ITMs). Coordinate with the bank's Managed Service Provider (MSP) to monitor system performance, security, and software updates and to escalate complex technical issues and follow up on resolution progress. Manage user accounts, passwords, and access controls; and assist in implementing new IT solutions and projects including system migrations and new software rollouts, as well as infrastructure upgrades. Support core banking applications and troubleshoot user issues; assist with the implementation and upgrades of banking software; and collaborate with vendors and 3rd-party providers to resolve application-related problems. Support IT audits; ensure that IT security best practices are followed to adhere to IT policies, procedures, and regulatory compliance efforts to protect sensitive customers and financial data; and assist in cybersecurity monitoring, including email security, endpoint protection, and firewall management. To be considered, candidates must have: A bachelor's or associate degree in cybersecurity, computer applications, networking, or other relevant disciplines. 1-3 years of relevant computer-related professional work experience including: a. Familiarity with Windows O/S, MS Office Suite including O365 and Active Directory, and VMware Virtual Servers. b. Basic networking knowledge including TCP/IP, DNS, VPN, and FortiGate firewalls. c. Intermediate skills in data processing and information technology operations, voice and data communications, database management, troubleshooting techniques, user, and software support including mainframe, host and desktop applications and network administrative programs and resources. d. Strong customer service skills and effective verbal, written, and interpersonal communication skills. Although not required, an understanding FIS Horizon banking software; certifications such as CompTIA A+, Network+, or Security+; and fluency in both English and Spanish all a plus. Candidates must be able to work for any U.S. employer without sponsorship or visa transfer, whether at present or at any time in the future. NO CONTRACT OR C2C APPLICANTS. This is a permanent, full-time, fully onsite opportunity with a starting rate up to $28.85 per hour, plus overtime and an excellent full benefits package. If interested, please email your resume ASAP in MS Word format to ****************** for immediate consideration.

Duration: Direct Hire Our client is seeking a Senior IT Systems Administrator with deep expertise across Microsoft SharePoint Online, Power Platform, and SQL-based Data Lake environments. This role serves as a critical member of the Web & Enterprise Applications team, leading system design, configuration, implementation, and governance for enterprise collaboration and data management solutions. The ideal candidate will be a technical subject matter expert capable of bridging IT and business needs - driving automation, modernization, and governance initiatives within Microsoft 365 and Azure ecosystems. Key Highlights Lead architecture, administration, and governance of enterprise SharePoint Online and Power Platform environments. Oversee implementation and optimization of SQL-based Data Lakes, including schema design, ingestion pipelines, and T-SQL optimization. Design, develop, and deploy Power Apps, Power Automate workflows, and Dataverse integrations. Serve as the primary contact for system analysis, design, and delivery of new solutions supporting collaboration and data accessibility. Partner with business analysts and project managers to gather requirements, conduct systems analysis, and translate business needs into technical solutions. Enforce governance, compliance, and lifecycle management policies across Microsoft 365. Provide training, support, and mentorship to “citizen developers” and business users adopting Power Platform tools. Collaborate globally to ensure adherence to privacy, compliance, and Works Council standards. Core Responsibilities: Data Lake / SQL Support Architect and optimize SQL-based Data Lake solutions (Azure Synapse, Data Factory, etc.). Develop and maintain T-SQL queries, stored procedures, and pipelines to ensure reliable data ingestion and quality. Support data modeling, schema design, and metadata strategies in partnership with data engineering teams. Power Platform (Power Apps & Power Automate) Build, deploy, and manage model-driven and canvas apps with scalable workflows. Oversee Power Platform environment administration including DLP policies, user roles, and governance. Provide training and technical review for Power Platform solutions developed by citizen developers. SharePoint Online (Admin / Architect Level) Design SharePoint Online architecture (hub sites, metadata structures, permissions). Modernize legacy SharePoint environments and implement SPFx, PowerShell, and PnP customizations. Manage tenant configuration, compliance, lifecycle management, and integrations. Governance & Strategy Define and enforce Microsoft 365 governance policies and security frameworks. Serve as a subject matter expert for transformation initiatives involving Microsoft technologies. Ensure solution scalability, security, and alignment with IT and business objectives. Qualifications: Education & Experience Bachelor's degree in Information Technology, Computer Science, or related field (advanced degree preferred). 8-15 years of enterprise IT experience specializing in SQL, SharePoint, and Power Platform. Proven success architecting and administering large-scale Microsoft 365 environments. Hands-on expertise with SQL Server, Azure Data Factory/Synapse, and advanced T-SQL optimization. Proficiency in SharePoint Online, PnP PowerShell, and solution architecture. Advanced experience designing and implementing Power Apps, Power Automate, and Dataverse solutions. Experience leading quality assurance, change management, and documentation processes. Familiarity with Windows Active Directory, .NET, HTML5, Drupal, and web content management systems is beneficial. Excellent communication, problem-solving, and cross-functional collaboration skills. Preferred Certifications Microsoft Certified: Power Platform Solution Architect Expert Microsoft Certified: Azure Data Engineer or Solutions Architect Microsoft 365 Certified: SharePoint Administrator Associate or Teams Administrator Associate ITIL, PMP, or TOGAF certifications (preferred but not required) Work Environment & Physical Requirements Full-time, onsite in Houston, TX (Monday-Friday, first shift). Typical office environment with occasional exposure to manufacturing settings requiring PPE. May occasionally require lifting up to 25 lbs and infrequent travel for project collaboration or training. Additional Details Start Date: Targeting December 2024 Residency Requirement: Must be authorized to work in the United States. Only U.S. citizens and Green Card holders will be considered. EEO Policy Allied Resources complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Allied Resources does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity or expression, disability, veteran status, or other status protected by law.

Join GDT and be part of a dynamic team where innovation meets excellence! At GDT, our employees are the cornerstone of our success. GDT offers a people-first culture focused on inclusivity, growth, and innovation. Employees have access to career development opportunities, cutting-edge technology, and a collaborative environment. Employees are empowered to make a meaningful impact and are recognized for their contributions. As a global IT services company, we prioritize attracting, empowering, and retaining top-tier talent dedicated to delivering exceptional results. 6-month CTH About the Role We are seeking an F5 Support Engineer with strong experience across F5 APM, F5 ASM/Advanced WAF, and Microsoft identity platforms (including Microsoft Entra ID / Azure AD). In this role, you will support secure application delivery, identity-based access, and enterprise web application protections. You will work closely with our Senior F5 Engineer to maintain and enhance F5 services that integrate with Microsoft identity, SSO, MFA, conditional access, federation, and Zero Trust access models. This position is ideal for someone who understands how F5 and Microsoft identity platforms work together to provide secure, seamless access to applications. What You'll Do Provide operational support for F5 BIG-IP, including APM, ASM/Advanced WAF, and LTM Support enterprise identity and access integrations between F5 APM and Microsoft Entra ID (Azure AD) Manage and update APM access policies, SSO configurations, authentication flows, and MFA integrations Assist in maintaining and tuning web application firewall (ASM/AWAF) policies Perform routine F5 changes: virtual servers, pool updates, certificates, health monitors Troubleshoot Tier 1-2 F5-, APM-, and identity-related access issues; escalate complex problems to the Senior F5 Engineer Monitor device health, traffic flows, web security events, and user authentication patterns Support conditional access, federation, and Zero Trust access models as implemented through F5 and Microsoft identity Participate in maintenance windows and change control for F5 and identity access updates Document configurations, access policies, authentication mappings, and operational procedures What You Bring F5 Big-IP Support experience Hands-on experience with F5 APM Experience with F5 ASM/Advanced WAF for web application security Working knowledge of Azure AD / Microsoft Entra ID, including SSO, MFA, conditional access, and identity federation 2-4+ years of experience in networking, security, or application delivery Understanding of authentication protocols: SAML, OAuth2/OIDC, Kerberos, or LDAP Strong foundational networking knowledge (TCP/IP, HTTP/HTTPS, DNS, VLANs) Experience with SSL/TLS certificates and secure application delivery concepts Ability to troubleshoot authentication flows, policy behavior, and application access issues Sorry, no 3rd parties or CTC GDT IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Could You Be a Good Fit? We are looking for a highly skilled Specialist Infrastructure Engineer to join the team of one of our exceptional clients. This role is ideal for someone who excels in modern infrastructure engineering, with deep hands-on experience in Confluent Kafka, Terraform, GitHub Actions, and cloud platforms. Experience in the Oil & Gas industry is strongly preferred. This position requires strong technical expertise, a proactive mindset, and the ability to build, maintain, and optimize scalable, cloud-enabled infrastructure environments. 4 days on-site in Houston, TX Benefits: • Healthcare Medical, Dental, and Vision Insurance • 401k What Will Your Day Look Like? As a Specialist Infrastructure Engineer, You Will: • Configure, administer, and maintain Confluent Kafka environments, ensuring stability and performance. • Design and implement scalable infrastructure-as-code solutions using Terraform. • Build, maintain, and optimize CI/CD pipelines leveraging GitHub Actions. • Collaborate closely with development and engineering teams to support smooth integration and deployment workflows. • Monitor system performance, troubleshoot issues, and maintain high availability across infrastructure components. • Contribute to best practices for automation, cloud usage, and infrastructure improvements. You Will Be a Good Fit for the Specialist Infrastructure Role If You Have: • Strong hands-on experience with Confluent Kafka setup, configuration, and administration • Terraform expertise for infrastructure as code • Proven experience with GitHub Actions and pipeline automation • Knowledge of at least one major cloud platform (Azure, AWS, or GCP) • Proficiency with a programming language such as Python or Java • Strong communication and collaboration skills • Background in the Oil & Gas industry (preferred but not required) Nice-to-Haves: • Experience with large-scale, enterprise cloud deployments • Familiarity with observability/monitoring tools • Broader DevOps or platform engineering experience About Market Street Talent We are a specialized staffing and consulting firm focused on IT and technology positions. Our deep industry knowledge allows us to match exceptional candidates with organizations where they can thrive and make an immediate impact. Our Vision: To promote and foster the growth of information technology (IT) in our world-one candidate, one client, one community at a time. Our Goal: To guide clients and candidates through the placement process and build long-term, successful relationships. Our Culture: At MST, we value excellence, respect, and empathy in everything we do. Sound like you? Ready for your next challenging IT opportunity? Click “Apply Now”!

A fast-growing MSP is hiring a System Administrator to support and modernize client environments across Windows Server, Microsoft 365, Azure Entra ID, VMware, and SonicWall. This role blends escalated support with light project work and offers steady growth, strong benefits, and a partial WFH schedule. What You Will Do • Resolve Level 2 escalations across Windows Server, Microsoft 365, Azure Entra ID, Exchange, and desktop environments • Configure and troubleshoot SonicWall firewalls, switches, routers, and VPNs • Support VMware environments, server upgrades, and workstation deployments • Implement remote access solutions such as VPN and Terminal Services • Support backups, security tools, and LAN/WAN connectivity • Document resolutions and communicate clearly with clients What You Bring • Two or more years of MSP experience • Strong troubleshooting skills across Windows Server, M365, Exchange, and Azure Entra ID • Hands-on experience with firewalls (SonicWall preferred) and core networking • Familiarity with VMware or Hyper-V • Excellent client communication and service skills Benefits • Health, dental, and vision insurance • 401(k) with company match • Quarterly profit sharing • Certification reimbursement • One WFH day per week Compensation $60,000 to $70,000 depending on experience

The System Administrator is responsible for maintaining and administering critical computer systems and related computing environments, ensuring high availability, security, and compliance across all systems and locations. This role serves as the primary technical resource for IT operations, handling the full spectrum of support while managing infrastructure and security initiatives. Responsibilities: Support and Training: Provide Tier I-III local and remote support for user computers, software, hardware, and system-based issues Respond to helpdesk requests and handle escalations with minimal supervision Conduct user training sessions and security awareness programs to enhance organizational cybersecurity posture As team expands, transition to mentoring and developing junior analysts Infrastructure and Deployment: Set up, maintain, and support all branch locations, new sites, and user environments, including hardware and software installations Deploy, manage, and optimize Azure cloud infrastructure and Microsoft 365 environments Administer Intune and Entra ID for endpoint management and identity controls Document system configurations, procedures, and policies to ensure clear operational guidelines and compliance with organizational standards Monitor system health proactively and address performance issues before they escalate Security and Compliance: Conduct regular audits and benchmarks of hardware, identity controls, and software to ensure optimal performance and compliance with standards like CIS and NIST Perform periodic vulnerability assessments and network vulnerability scans on internal networks Deploy and manage security policies and configurations across all users and endpoints Lead security awareness initiatives for end users Vendor and Relationship Management: Manage all vendor relationships, ensuring adherence to SLAs and leveraging partnerships to enhance IT services and capabilities Coordinate with vendors for escalations, service requests, and technical implementations Project Management and Collaboration: Contribute to IT projects involving system upgrades, migrations, and the implementation of new technologies Participate in disaster recovery planning and conduct preparedness exercises Collaborate closely with the IT Manager to align IT initiatives with organizational goals and contribute to strategic planning Preferred Qualifications: 3-4+ years of systems administration experience with demonstrated ability to work independently Strong experience with Microsoft 365 administration, Azure, Intune, Defender, and Entra ID Proven track record of managing infrastructure with minimal oversight Experience with Linux and Windows Server system administration and command-line interface for basic server management and Azure VM configuration Experience in creating and maintaining technical documentation and procedures Excellent problem-solving skills and technical judgment Strong communication skills with both technical and non-technical audiences Ability to balance immediate support needs with strategic infrastructure projects Scripting/automation skills (PowerShell, Python) Experience mentoring or training technical staff

We are ERock! Enchanted Rock is a leader and innovator of Electrical Resiliency-As-A-Service. Our advanced dual-purpose microgrids protect companies, critical infrastructure, and communities from unexpected power outages, ensuring business continuity and civic durability. Enchanted Rock's dual-purpose microgrids use natural gas and renewable natural gas (RNG) to drive the nation's most dependable microgrids - all while producing significantly lower to zero carbon emissions than traditional diesel backup generators. Enchanted Rock solutions provide 24/7/365 monitoring, optimization, and forecasts to enable worry-free, reliable power for businesses. The Enchanted Rock solution brings together patented technologies, advanced dual-purpose microgrid designs and integrated end-to-end services. The Power is On and we keep it on. What you'll do… The Senior IT Infrastructure Manager will serve as a highly technical leader responsible for the end-to-end management, reliability, and performance of the company's IT and OT infrastructure, systems operations, and critical technology services. This role will drive the architectural direction and execution of technology initiatives across hybrid IT/OT environments while ensuring operational excellence, cybersecurity resilience, and regulatory compliance in alignment with the company's strategic objectives. This is a person who thrives in the weeds, someone who enjoys digging into infrastructure, troubleshooting complex issues and setting an example as the teams resident "IT nerd". You'll make an impact by: Technical Leadership Developing and executing a comprehensive IT/OT strategy aligned with future business objectives. Partnering with senior leadership to identify and implement technology solutions that will drive business growth and operational excellence. Technology Management & Operations Overseeing the full lifecycle of IT/OT infrastructure and systems, including enterprise and field networks, servers, databases, M365, SCADA, NOC, and cloud environments. Ensuring the reliability, availability, scalability, and security of critical systems essential to business continuity. Leading disaster recovery, backup, and system resilience initiatives to minimize downtime and enhance business continuity. Compliance and Security Partnering with cybersecurity leadership to develop and enforce technology policies and frameworks that will ensure compliance with NERC CIP and other regulatory standards. Supporting ongoing security assessments and audits by providing infrastructure and operational expertise to identify and mitigate risk. Project Management Leading complex infrastructure and systems projects, including modernization, integration, and digital transformation initiatives. Ensuring projects meet defined scope, budget, schedule, and quality objectives while preserving operational stability. Budget and Resource Management Developing and managing IT/OT budgets to ensure efficient and cost-effective allocation of resources. Overseeing procurement, installation, and maintenance of hardware, software, and infrastructure. Team Development Building and developing a high-performing, cross-functional IT/OT team through mentorship, training, and career development. Setting clear performance objectives, conducting regular reviews, and supporting professional growth and technical excellence. You'll sweep us off our feet if you: Demonstrate proven expertise in cloud platforms (Azure) with experience in hybrid cloud architectures and migrations. Have successfully led large-scale infrastructure modernization projects or digital transformation initiatives. Bring experience with enterprise networking technologies, including SD-WAN, network segmentation, and OT network security. Have some hands-on experience with Industrial Control Systems including SCADA systems, PLCs DCSs in critical infrastructure environments. Possess deep knowledge of Microsoft 365 ecosystem including advanced SharePoint, Teams, and Power Platform implementations. Have experience with Infrastructure as Code (IaC) tools and DevOps methodologies applied to infrastructure management. Have worked in the energy, utilities, or critical infrastructure sectors with understanding of operational requirements and regulatory landscapes around NERC Critical Infrastructure Protection (NERC CIP) and North America's bulk electric system. What you'll need: Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience. Minimum 10 years of progressive technology leadership experience in IT/OT operations, with recent senior management responsibility within the last 2-3 years. Deep knowledge of technology infrastructure, systems, and applications across IT/OT environments Strong budgeting and financial management skills with the ability to prioritize resources cost-effectively. Experience in strategic planning, execution, and project management Exceptional leadership, communication, and interpersonal skills Strong organizational abilities and attention to detail Ability to thrive in a fast-paced, rapidly changing environment. Experience with North American Electric Reliability Corporation (NERC) standards and compliance requirements Physical requirements and working conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 20 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. Position requires ability to work under pressure and maintain tight deadlines. Your Rewards! Medical, Dental, Vision, and Prescription Drug Insurance Company-Paid Life Insurance Disability Insurance Paid Family Leave Flexible Spending Account (FSA) Health Savings Account (HSA) Wellness Programs and Incentives 401(k) Retirement Plan & Company Match Paid Time Off - Sick & Vacation Time Paid Holidays Hybrid Work Schedule! Cool Open-Office Concept Do you have what it takes to join the Enchanted Rock team? Send us your resume today. Be yourself and keep it useful, funny, and cool! The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Enchanted Rock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”

We are currently seeking a Senior Analyst for Oracle eBusiness Systems, release R12.2.10. This person will work effectively under minimal supervision and provide Technical support for developing and supporting customizations and extensions covering modules in Finance or Oracle Projects. This position will support our business users, participate in all relevant changes management activities, and overall service delivery and customer satisfaction. This will require interaction with core business users and the need to work as a team member of a large Oracle support team. Responsibilities include, but are not limited to: Provides technical development and support for Oracle eBusiness Systems Modules. Collaborates with customers to ascertain system specifications and business/technical requirements to create spec documents that meet their needs. Responsible for completion of all required Change Management tasks and relevant SOX control requirements (if applicable). Utilize industry accepted project management principles, methodologies, tools, and best practices throughout the project life cycle. Acquire and utilizes business knowledge by taking advantage of available resources (internet, books, periodicals, classes/workshops, conferences, etc.) to develop and deliver business expertise solutions. Tracking deliverable and provide reporting to management as needed. Willing to travel up to10%. The successful candidate will have the following qualifications: Bachelor of Science degree from a 4-year accredited university, or 10 years of related industry or technical experience is required. At least 5 years of experience working with Oracle eBusiness Modules. Must have experience with Oracle Projects (Project Accounting, Project Billing and Project Cost Management) and its integrations within EBS - Inventory, Enterprise Asset Management, Oracle Time and Labor, Fixed Assets and Accounts Payable modules. 5+ years of experience with SQL, PL/SQL & BI Publisher reporting and Oracle Workflow Builder. 5+ years of experience with the backend table structures for Oracle and eBusiness system module is required. Experience in Oracle Database 19C, or a higher version, is required. 3+ years of programming experience in Oracle Apex is desirable. Experience on personalizations and extensions in Oracle Applications Framework is preferred. Experience working in a multi-developer, team environment is preferred. Top daily priorities/responsibilities: Remediating and validating EBS application extensions and customizations in the areas of Finance or Projects. Working with Oracle Support to find a solution that is feasible and acceptable to implement. Collaborating with IT Teams and business department personnel to complete EBS upgrade from Release 12.2.10 to 12.2.15 Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Title: Warehouse Management System Analyst Schedule: 8-5 CST This role supports and maintains Memorial Hermann's Infor WMS environment, executing daily operational support, patching, SQL troubleshooting, workflow enhancements, and vendor coordination. The Analyst ensures smooth warehouse operations while supporting related robotic and replenishment systems. Job Responsibilities: • Support and maintain Infor WMS, ensuring daily operational stability • Troubleshoot system issues using SQL queries and log analysis • Install patches and coordinate updates • Support warehouse workflows and system integrations • Work with vendors and technical teams to resolve tickets • Support related systems (6 Rivers, BlueBin, Picking tools) • Document workflows, issues, and enhancements • Provide onsite technical support to warehouse operations teams Qualifications: • Bachelor's degree preferred (or equivalent experience) • Infor WMS experience required • SQL experience required • Strong understanding of warehouse operations and workflows • Experience with warehouse automation tools preferred • Ability to work onsite daily

SCADA Systems Analyst III Duration: 7 Months Contract Must have: Experience in setting up SCADA systems, Real-time systems and connecting the Real-time systems with the PI systems to populate the data into PI systems Position Summary: IT System Analyst is a customer facing individual capable of executing projects in the Aveva PI space in a technical lead capacity. This individual will be responsible for coordinating with customer site contacts and implementing OSI solutions in a challenge real-time process environment. The IT Systems Analyst must be able to quickly troubleshoot and resolve issues. Project execution tasks include the installation and configuration of complete Aveva PI systems. This ranges from the initial PI Server Installation to the configuration of data collection from a wide variety of possible 3rd party data sources. This individual must have prior experience utilizing PI Organizational and Visualization tools such as PI Asset Framework and PI Vision. He/She shall be responsible for designing, developing and implementing the configurations and/or custom software components necessary to meet the project requirements for the projects to which he/she is assigned. Principal Duties and Responsibilities: Installation, configuration, and maintenance of new or existing Aveva PI systems PI Tag and Asset Framework Configuration PI Data Analyzation/Visualization utilizing PI Asset Framework and PI Vision Mandatory Qualifications: •Aveva PI System Infrastructure Specialist and PI System Installation specialist. •3-5 years of extensive experience in Aveva PI Historian installation, configuration and support. •Experience working with PI Data Archive 2010, 2012, 2016R2, 2017, 2018SP3 version with knowledge of data archive migration from legacy versions to new version. •Solid understanding of Utility industry and its principles with focus on distribution engineering. •Experience in setting up SCADA systems, Real-time systems and connecting the Real-time systems with the PI systems to populate the data into PI systems •Having experience with integrating PI system with Client SCADA system which includes installation of interface, interface configuration and setting up PI points and tuning. •Installation of PI System in a High Availability configuration and setting up interfaces with Failover configuration. •Having experience with PI Interfaces such as Client PI-OPC, PI-PI, PI-DNP3, PI-RDBMS, PI-Modbus and PI-UFL. •Experience with PI Asset Framework, PI Analyses, PI Event Frames, PI Notifications. •Setting up of fresh PI AF Server and replicating the AF Databases and AF Models from other enterprise PI Systems, •Building Models in AF structure and maintaining the models across different PI systems. Experience developing PI Notifications based AF modeled event frames. •Experience installing and configuring of PI client software including ProcessBook and DataLink •Experience working with PI Developer technologies like PI OLEDB Enterprise, PI ODBC, PI AF SDK, PI WebAPI and development of custom utilities using these technologies •Experience developing custom applications using Microsoft .Net technology (C#, ASP.NET) and AF SDK. •Analyzing and resolving the production support issues in a 24x7 environment. •Providing value-added solutions for process improvement. •Has experience in capturing business requirements from the business, worked with IT development teams in implementing solutions Skills/Experience: • Asset Framework (AF) expert, with comprehensive understanding of AF Analysis, Event Frames, Notifications and the ability to troubleshoot associated issues • Experience creating and manipulating Attributes in AF • Experience with the installation, configuration, and monitoring of Aveva PI System servers, interfaces, and user tools. • Experience as a system administrator of Aveva's PI System. • Experience with Aveva PI System tag creation, tag monitoring, and tag maintenance. • Experience with performance optimization and monitoring system health for the Aveva PI System • Experience with the creation and modification of notifications using Aveva's PI Notifications • Installation, configuration, and lifecycle management of the full Aveva PI product suite • Willing to keep up with and learn the ever evolving Aveva Product Suite • Excellent verbal and written communication ability • High problem-solving ability • High technical knowledge of the Aveva PI Product Suite • Able to work in team environments • Ability to collect requirements, design and configure manufacturing execution systems, manufacturing intelligence tools, process control system historians and interfaces between these systems and enterprise resource planning systems • Appropriate and professional demeanor and appearance • Demonstrated success in identifying requirements and subsequent development and implementation of PI Installation and Integration Activities • Completion of the following OSIsosft training or demonstrable experience: -PI System Architecture, Planning, and Implementation -Building PI System Assets and Analytics with PI AF -PI System Administration for IT Professionals Additional Experience Preferred: • Energy/Utilities experience with application support and development. • Technical knowledge of networks and related hardware and software. • Technical knowledge of network security. • Experience with documenting procedures and best practices. • Experience with SCADA systems, electric generating plants, transmission • Exposure to Control Logic and P&IDs • Exposer to .NET, C-Sharp, VB, Python Soft Skills: • Proficient verbal and written communications skills; able to address business issues and conflicts in a professional, constructive, and non-technical manner; Ability to provide technical training to groups of users. • Ability to work independently and with a team to develop innovative solutions to technical problems. • Highly motivated, self-starter and works with minimal supervision • Strong problem solving and analytical skills • Commitment to high standards, integrity and ethics About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Raviteja Yarram Email: ********************************* Internal I'd: 25-55382

Responsibilities Responsible for product technical support for customers in the North America region including remote assistance and on-site support. Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation. Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure. Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers. Provide regular product training and technical guidance to customers. Write technical documents, case summaries and problem analysis reports. Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support. Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed. Qualifications Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese) Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies. Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness. Able to adapt to long-term overseas business trips. Able to be away from home for extended period. 职位描述 负责北美区域客户的产品技术支持,包括远程协助和现场支持 解答客户在设备安装,配置,调试,运行过程中的各类技术问题 跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环 协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流 为客户提供定期的产品培训和技术指导 撰写技术文档,案例总结及问题分析报告 协助完成本区域的项目实施工作,包括技术方案落地和交付支持 根据需要参与技术升级测试与产品本地化适配建议的反馈 任职要求： 本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先 熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势） 熟悉Linux系统,网络基础知识,远程调试工具等技术 优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识 能适应长期海外出差

IDR is seeking a Systems Analyst III to join one of our top clients for an opportunity in Houston, Texas. This role involves leading technical projects in the utility industry, specifically around Aveva PI systems, to support real-time data collection, processing, and visualization. The company specializes in engineering, automation, and process improvement solutions for energy and utility sectors. Position Overview for the Systems Analyst III: Serve as a technical lead for the installation, configuration, and support of Aveva PI systems and related infrastructure. Collaborate with customer site contacts to understand project requirements and deliver tailored PI solutions. Troubleshoot and resolve real-time data collection and integration issues in a high-availability environment. Develop and implement custom configurations, utilities, and software components using PI Developer technologies. Ensure system performance, security, and data integrity across enterprise PI environments. Requirements for the Systems Analyst III: 3-5 years of extensive experience with Aveva PI Historian system installation, configuration, and support. Strong knowledge of PI Data Archive versions 2010, 2012, 2016R2, 2017, 2018SP3 and migration practices. Experience configuring PI Asset Framework, PI Vision, and developing PI Notifications. Prior experience setting up SCADA systems, real-time system integration, and high-availability PI infrastructure. Proficiency with PI interfaces such as OPC, PI-PI, PI-DNP3, PI-RDBMS, PI-Modbus, and PI-UFL. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row

Join a leading firm in revolutionizing cloud technology as a Cloud Infrastructure Architect/Engineer specializing in multi-cloud environments! Key Responsibilities Design and implement cloud environments ensuring high availability and fault tolerance. Develop architectural blueprints and technical documentation for cloud solutions. Collaborate with various teams to enforce governance frameworks and compliance controls. Required Qualifications Proven experience in cloud architecture and infrastructure engineering. Strong hands-on experience with AWS (80%) and Azure (20%). Advanced knowledge of Terraform for automation in multi-cloud deployments. If you are passionate about shaping the future of cloud infrastructure, we invite you to apply for this exciting opportunity! #11306

Senior Cloud Infrastructure Engineer We are seeking a highly experienced and strategic Senior Cloud Infrastructure Engineer / Architect with a minimum of 6+ years of extensive, hands-on experience in architecting, implementing, and administering scalable, secure, and automated cloud infrastructure solutions. The ideal candidate is a hands-on technical leader with a proven track record in designing multi-cloud solutions and driving modernization through advanced Infrastructure as Code (IaC) and DevOps methodologies. This role requires expertise in building reliable, efficient platforms across multi-cloud environments, specifically Microsoft Azure. Core Competencies & Key Responsibilities Cloud Architecture & Infrastructure as Code (IaC) Design & Provisioning: Lead the design and provision of complex, scalable multi-cloud infrastructure (Azure and AWS), including VMs/EC2, AKS/EKS/ECS clusters, VNets/VPCs, and various storage solutions (Blob Storage, S3). IaC Expertise: Develop, implement, and maintain advanced Infrastructure as Code (IaC) templates using Terraform modules and ARM Templates (or Bicep). Secure State Management: Implement secure backend state management practices for Terraform. Optimization: Configure and optimize Azure and AWS services (e.g., Load Balancers, Key Vault) for performance, cost, and reliability. DevOps, CI/CD, and Containerization Automation Frameworks: Design, develop, and lead CI/CD automation frameworks and multi-stage pipelines utilizing tools such as Azure DevOps, GitLab, GitHub Actions, or Jenkins. Advanced CI/CD: Automate critical tasks, such as AKS cluster version upgrades with near-zero downtime. Container Orchestration: Expertly orchestrate and manage containerized workloads using Docker and Kubernetes (AKS, EKS, ECS) to support mission-critical operations. Scripting & Automation: Maintain proficiency in scripting and system automation using Python, PowerShell, and Bash. Security, Governance, and Compliance Governance Leadership: Lead the design and implementation of enterprise-wide cloud governance initiatives, including enforcing Azure tagging policies, naming conventions, and policy-driven compliance reporting using Azure Policy. Security Implementation: Implement and enforce robust security protocols, including RBAC, SSO, and data access controls. Secrets Management: Establish and maintain secure code pipelines and manage secrets using enterprise-grade tools like HashiCorp Vault and Sentinel. Network Security: Configure and manage advanced network security solutions, including Azure Application Gateway (with WAF) and third-party firewalls (e.g., FortiGate). Compliance: Ensure infrastructure security and compliance with organizational standards and regulations (e.g., HIPAA compliance). Cloud Financial Management & Operations Cost Optimization: Proactively identify and execute significant cost savings measures (target 35%+ reduction), including VM right-sizing, Reserved Instance planning, and idle resource cleanup. Resource Hygiene: Develop scripts and automated processes to audit and clean up unused or orphaned resources (vnet, disks, public IPs, compute, storage). Monitoring & Alerting: Configure and maintain enterprise monitoring solutions, including Azure Monitor and Log Analytics (or Application Insights) for proactive alerting, performance insights, and operational dashboards. 2. Specialized Data Platform Focus (Differentiator) Snowflake Administration: Lead the end-to-end implementation and administration of the Snowflake cloud data platform, including account setup, virtual warehouse provisioning, and data ingestion (e.g., from AWS S3). Data Governance & Security: Administer Snowflake security and governance by implementing RBAC, SSO, data masking policies, and secure views. Optimization: Implement cost governance in Snowflake using Resource Monitors and auto-scaling warehouses and leverage advanced features like data sharing and zero-copy clone. Big Data: Architect, deploy, and support multi-node Hadoop clusters (Cloudera/Hortonworks), implementing and securing services like HDFS, Yarn, Spark, Hive, and Zookeeper with Kerberos and Apache Sentry. 3. Required Qualifications & Competencies Experience: Proven experience as a Senior Cloud/DevOps Engineer or Architect (or similar roles like Senior Cloud Developer or Cloud Systems Engineer) with 6+ years of hands-on experience. Core Technical Stack: Deep expertise in Multi-Cloud Architecture (AWS, Azure), Terraform, CI/CD Automation (Azure DevOps/GitHub Actions), and Virtualisation, Storage concepts, Containerization & Orchestration (Docker, Kubernetes). Proficiency: Hands-on experience with Python, Bash, and PowerShell. Leadership: Demonstrated commitment to mentorship and collaboration to cultivate a high-performing culture. Mindset: A strong focus on delivering reliable, scalable, and efficient platforms.

Full-Time Direct Hire Houston, TX On-site This role supports operational technology across key areas including SCADA systems, control infrastructure, communications networks, and select third-party applications. The position ensures reliable data flow, system performance, and secure access across field and enterprise environments. Key Responsibilities Administer and support SCADA systems and field communications infrastructure. Monitor and maintain control system hardware/software, ensuring uptime and data integrity. Manage system access, security roles, and disaster recovery procedures. Collaborate with internal teams and external vendors on infrastructure and application projects. Develop and maintain reporting dashboards and system analytics. Troubleshoot and resolve application issues and performance bottlenecks. Assist in onboarding new technologies and systems integrations. Provide user support, documentation, and occasional training. Qualifications Bachelor's degree in Computer Science, Information Systems, or equivalent experience. 5+ years supporting SCADA systems Strong knowledge of SCADA protocols and network communications Experience with Windows Server, TCP/IP and control systems Familiar with Cygnet Able to troubleshoot and resolve complex system issues independently. Strong communication and cross-functional collaboration skills. Preferred Skills Scripting or programming experience. Experience supporting oil & gas Ability to guide users through system-related troubleshooting and enhancements.

Position1: Role : SAP EAM Functional Location: Downtown Houston, TX (open to relocation, but will prioritize Houston locals, or TX residents first) Onsite Mon-Thurs, remote Fridays 12+ month on going contract SAP EAM Functional - preference is contract to hire but open to contract only. Client does not offer sponsorship upon conversion. Start Date: 01/12/2026 Essential Duties/Responsibilities: Hands-on functional configuration and design experience with SAP Enterprise Asset Management (EAM, PM/SM and PS) Responsible for full life cycle implementation of SAP EAM, from business requirements gathering through conducting business workshops, including gap analysis, blueprinting, design, configuration, testing, cutover, data migration, go-live, training, and post go-live support. Contribute to the implementation and execution of the SAP EAM/Plant Maintenance processes: asses current state, identify customer requirements and define future state and/or business solution. Transform detailed requirements into complete detailed systems design documents and implement in SAP. Capture business capability requirements, functional requirements, and expected service levels from business unit. Create EAM solutions that map to an actionable business-IT roadmap (a long-range plan for the business that identifies specific IT investments in applications and infrastructure to support business objectives). Support BU leadership in identifying opportunities for emerging technologies, through collaboration with EAM architect, to enable business strategies. Provide an advisory role with the clients on the impact of new technologies on their existing technical and information system environments. Ensure business and functional requirements are maintained throughout the development/configuration process. Maintain strong understanding of technology needs and solutions for the business units. Liaison between the client, vendors, project management and the technical team on questions, issues, and revisions to the solution architecture. Manage engagement risk and economics including: planning and budgeting; manage accounts receivable; define deliverable content; ensure buy-in of proposed solutions from business owners Guide complex fit/gap analysis and design decisions and validate fit/gap analysis and design decisions to ensure deviations from “out of the box” functionality have sufficient business justification and positive value proposition. Provide consulting services on both new implementations and existing support projects Provide ad-hoc training and user support as required Work self-directed and independently; may act as subject matter mentor to more junior members Your background includes: 10+ years of experience of designing, customizing, testing, implementing, and managing enterprise asset management solutions/systems Experience in a minimum of 2 full cycle greenfield/brownfield SAP implementations Experience with converting new acquisitions/mergers into current platforms Experience with current technology implementation patterns Strong, persuasive communication and presentation skills Ability to clearly communicate technical ideas--both verbally and in written form to technical and non-technical peers S/4 EAM experience Position2: SAP EAM Technical - contract position - open to any work authorization Start Date: 01/12/2026 SAP Technical consultant This position is to support the SAP PM/SM & PS modules. This position is responsible for providing technical expertise for projects, system enhancements and production support. This position will also involve working closely with team members of other SAP ABAP and configuration groups such as SAP-CCS, SAP-MM, SAP-FI and SAP-BW groups. Essential Duties/Responsibilities: Develop and enhance ABAP programs, reports, interfaces, conversions, enhancements, forms, and workflow (RICEFW) in the PM, SM and PS modules of SAP. Collaborate with functional consultants, business analysts and end-users to gather requirements, analyze business processes and propose technical solutions. Design and implement custom functionalities, user exits and enhancements to optimize SAP system performance and meet business objectives. Perform complex debugging and troubleshooting of ABAP programs to identify and resolve issues efficiently. Conduct unit testing, integration testing and performance tuning of ABAP programs to ensure reliability, stability, and optimal system performance. Provide technical guidance and mentoring to peers, promoting knowledge sharing and best practices. Stay updated with the latest SAP ABAP technologies, tools, trends and recommend improvements and innovations to enhance system capabilities. Collaborate with cross-functional teams, including functional consultants, project managers and technical teams to deliver high -quality SAP solutions on time and within budget. Responsible for production support issues that arise. This involves technical knowledge for troubleshooting issues to determine whether process, development/ABAP, security, or configuration needs to change. Participate in blueprinting and project design sessions when assigned to understand business requirements and validate process approaches. Maintain good understanding of SAP technical concepts/technologies, SAP releases and patches, including applying OSS notes. Fosters environment of operational excellence and innovation through encouraging new process and technology development for improvement in systems or workforce productivity while maintaining sensitivity to costs of services, Provide on-call support (rotation) needed during non-business hours for emergency issue. Provide EOP (Emergency Operations Pan) support as required. Provide DR (Disaster Recovery) support as required. Performs all aspects of work with a high degree of effectiveness, efficiency, and accuracy. Establish and maintain partnerships with client organization, functional and other IT team members. Provides technical guidance, coaching, and mentoring to co-workers on PM related components. Experience: Minimum 10+ years of SAP development experience in the areas of PM, SM and PS modules. Experience with the maintenance of the SAP technical infrastructure within ECC. Experienced with using SAP web and integration technologies. This position will require hands on experience of integrating SAP with external applications - such as web applications. S/4 experience

Join a team of highly technical individuals in a fast-paced, challenging environment. We are seeking an experienced IT consulting engineer with 5+ years of experience designing, implementing, and managing cloud and on-premises technologies. While at MRE, you will have the chance to support and improve our IT operations and help grow our technology customer base. This is a fantastic opportunity for someone who currently has experience working for an MSP and wants to work with leading edge Microsoft technologies and solutions. Candidates for this position should be self-motivated, hands-on, and technically oriented with a demonstrated understanding of customer service and IT processes. Qualifications Bachelor's degree or equivalent experience (CS or MIS is preferred) 5-7 years' experience supporting and implementing technology solutions Microsoft Certified: Azure Administrator Associate AZ-104, Azure Fundamentals AZ-900, VMware VCP 6, or equivalent certifications Thorough knowledge of and willingness to learn new technologies Ability to design and architect solutions and develop and present technical proposals Ability to communicate strategies and best practices during design and implementation Fundamental knowledge of project methodologies Proven experience supporting Microsoft O365/Azure as well as other third party supported applications Proven experience supporting Microsoft Solutions and knowledge of licensing through a Cloud Solutions Provider (CSP) Leading, managing, and supporting Azure Architecture Ability to support Azure AVD cloud computing environments Ability to build Azure networks and related items such as VNet Gateways, peering, landing zones Ability to manage and support both on-premises Active directory and Entra Automation of processes from technologies such as power apps Automation of tool sets within the MSP technology stack Programming language Python, JSON, C++ etc. Intune/Autopilot configuration management and policy creation Ability to support and manage storage solutions and Architecture Knowledge of and ability to manage and support VM technologies VMware/Hyper-V IOS / Apple MDM Knowledge of Logic Applications Windows OS experience Windows server OS experience Windows Migration and upgrade tactics BCDR strategies and implementation Linux experience of current LTS supported platforms API Integration SQL and database experience Some Project management experience RMM experience Relevant experience using ticketing systems such as (ConnectWise, HaloPSA, Jira, Freshdesk, etc.) Experience with Rewst (Automation Engine) and Thread (AI Chat Agent) Fundamental Knowledge of AI Knowledge of network architecture including (Cisco, SonicWALL, Azure) Knowledge of storage architectures and systems including SAN administration, storage, and server virtualization (Hyper-V and VMware) and consolidation Disaster recovery strategy, planning and administration (both on and offsite/cloud) Demonstrated abilities preparing documentation and training materials Preferred Characteristics Out-of-the-box thinker with the ability to understand client's technology needs and present cost-effective technology solutions and recommendations Willing to participate on special projects while managing individual tasks Ability to recommend and implement tools necessary to improve service delivery and quality Previous experience within a consulting organization or providing similar services internally Experience with pre-sales and post-sales support within a customer facing professional services organization Experience with working in an IT Service Management ticketing system such as ConnectWise Ability to deliver technical documentation such as bill of materials, statements of work, as-builts, and topology diagrams Experienced troubleshooting networking and connectivity issues Experienced with IT asset tracking systems Proven experience meeting client's business objectives Experience managing escalation of client issues in a timely manner Detail oriented with a focus on time management Excellent written and verbal communication skills Must be a team player with outstanding customer service skills Essential Functions Provide Help Desk escalation support as described above Proficiency in English Advanced troubleshooting and multi-tasking skills Ability to deal with stress and time sensitive matters Availability on nights, weekends and holidays as required by client needs Availability to work in-office for managing and collaborating with IT help desk teams Ability to collaborate and provide mentorship as a subject matter expert with the team Communicate via email, phone, Teams and in-person Willing to commute to client sites (less than 20% travel) Some on-call support will be required ***PLEASE NOTE WE ARE NOT ACCEPTING THIRD-PARTY CANDIDATES***