Information technology consultant jobs in Glendale, AZ

Our Client offers industry-leading wealth management platforms for independent wealth management professionals across the nation. With a culture that fosters innovation and celebrates independence, the company is dedicated to shaping the future of advisory industry through exceptional service, cutting-edge technology, and the essential resources that financial professionals need to thrive both now and in the future. This is a 6-month contract role onsite in Tempe, Arizona! The company collectively oversees significant assets and supports thousands of independent financial professionals across the country in delivering comprehensive securities, trust, and investment advisory services to their clients. Based in a dynamic tech hub, Our Client offers a work experience that reflects the unique spirit of its location. The Systems Administrator will report to the Head of Shared Service Infrastructure. This is a hands-on technical position that will play a key role in the success of IT operations and integrations with various firms. The ideal candidate will have solid experience in troubleshooting and diagnosing infrastructure issues within a fast-paced environment. The role also involves contributing to the overall technology strategy and fostering open communication and collaboration within the infrastructure team, technology department, and across the organization. What you get to go do in this exciting opportunity! Present technology initiatives and progress to managers and executives. Administer Intune and Endpoint Manager for Windows and mobile devices. Manage and administer Azure AD accounts. Ensure the proper functionality of systems, including email hosting, servers, and internal networks. Assist in managing call flows and call routing. Support Tier 1 and 2 technicians in troubleshooting system-related issues. Oversee the IT process for employee onboarding and offboarding. Recommend improvements to existing systems and explore new technologies. Maintain documentation and records for current production system technologies. Participate in installing network cabling, equipment, and provide ongoing support. What you need to be successful in this role! Direct experience as an account administrator for Office 365. Direct experience managing and troubleshooting Azure AD and Intune/Endpoint Manager. Experience administering RingCentral is a plus. Experience deploying and managing Windows Autopilot is a plus. Experience with the following is a plus: Managing SSL certificates. Email hosting and troubleshooting (spam filtering, DKIM, SPF), with direct experience migrating mailboxes to Exchange Online (O365) being a plus. Configuring and supporting Windows Servers in a production environment. Strong communication skills and experience presenting technology initiatives to multiple stakeholders across an enterprise. A solid understanding of industry best practices related to backups, network security, patch management, monitoring, documentation, etc. A strong customer service presence, with a commitment to quality service and follow-through. A desire to learn and embrace new, unfamiliar, and emerging technologies to address changing business needs. Willingness to travel up to 25%. If this sounds of interest and you meet the above requirements please apply now!

Desktop Support Technician role serves as the primary point of contact for internal end-users, providing Tier 1 and Tier 2 technical support. This individual acts as the "face of IT," delivering exceptional customer service while troubleshooting hardware, software, and network connectivity issues. The role is responsible for the installation, configuration, and maintenance of the agency's end-user computing environment, ensuring staff have the technical tools required to perform their duties. Day-to-day responsibilities are 100% hands-on Technical and operational support. Required Skills 5 or more years as a Desktop Support/IT Technician with Level 1- and 2-tiered support Preferred Skills IT Service Management (ITSM) Maven Active Directory/ Azure AD Asset Management Remote Support: assist off-site users with VPN connectivity, Multi-Factor Authentication (MFA), and remote desktop connections

Title: Finance Systems Administrator We are currently seeking an innovative, disciplined, and results-oriented Finance Systems Administrator with relevant technical, business, and influencing skills to work in the Data Strategy & Analytics group within the Corporate Finance organization. As a Finance Systems Administrator, you will primarily be responsible for administering the system to ensure optimal performance, supporting financial reporting and consolidation processes, implementing enhancements, and serving as the primary contact for all OneStream-related matters. The Finance Systems Administrator will also help drive and contribute to advancing the development of our Data Platform across the entire organization and to establish a best-in-class Data Strategy using the latest Microsoft Products. About the role: Administer and maintain the OneStream platform, including user access, security roles, and system configurations. Support the monthly, quarterly, and annual financial close processes by ensuring data accuracy, consolidation process, and timely reporting. Manage data integrations between OneStream and source systems including trial balances, sales and management information. Perform system troubleshooting and issue resolution. Develop and maintain business rules, dashboards, reports, and cube views within OneStream for operational and financial needs. Work closely with Finance and Accounting teams to understand business requirements and translate them into technical solutions. Support system upgrades, patches, and enhancements, including testing and validation. Ensure data integrity and accuracy through routine data validation and reconciliation. Create and maintain documentation for system processes, configurations, and user guides. Evaluate and maintain effective internal controls over the financial reporting process Support continuous improvement activities Train and support end-users on OneStream functionality and best practices Flexible and capable of prioritizing competing tasks, timelines, and work streams Minimum Qualifications: Bachelor's degree in Business, Computer Science, Analytics, or another quantitative discipline 3+ years of experience with OneStream administration or similar tools (i.e. Hyperion, Adaptive Planning, Planful, Anaplan, etc.) Strong understanding of financial consolidation, budgeting, and reporting processes Proficient in building and managing cube views, dashboards, workflows, and business rules Experience with data integrations and ETL processes Ability to break down complex problems and projects into manageable goals and align data initiatives with the overall Data Platform Strategy. Ability to influence across all levels of the organization and to partner effectively with cross-functional teams. Experience with various Business Applications (i.e. Microsoft Dynamics ERP & CRM), data concepts, and business processes. Highly motivated self-starter with ability to work efficiently with minimal supervision and direction Must be flexible and willing to work to meet the demands of the business which may include evenings, weekends, and holidays International travel may be required, so must possess a valid Passport and/or Travel Documentation About the Kudelski Group: We are a global leader in digital security and IoT innovation. Kudelski's technologies are used worldwide in applications ranging from digital television and cybersecurity to smart asset tracking and location-based services. What You'll Love Here: An innovative, fast-paced culture that empowers growth and success. Collaboration with industry-leading peers across commercial, government, and educational sectors. Creative problem-solving opportunities on cutting-edge projects. Competitive compensation and full benefits, including tuition reimbursement. Generous time off and flexibility for travel and work-life balance. A diverse and inclusive global team that values different perspectives and contributions.

NextPlay Jobs is looking for a Network Administrator for a growing organization located in Tempe, AZ. This is a hands-on role supporting a multi-site environment with a mix of end-user support, server/network administration, and endpoint management. The right person will be comfortable jumping between help desk needs and systems-level projects, with a strong focus on uptime, security, and continuous improvement. Position Summary: The Network Administrator will oversee daily IT operations and help evolve the organization's infrastructure (implement ITIL). This role blends tiered user support with administration of servers, domains, backups, and network performance. You'll work closely with internal teams and vendors to keep systems stable, secure, and scalable as the business grows. Key Responsibilities: End-User Support / Help Desk Serve as the primary technical resource for employees across office and field locations. Troubleshoot and resolve hardware/software issues on Windows, mac OS, and mobile devices. Set up and maintain desktops, laptops, docks, monitors, printers, and related peripherals. Support remote staff with connectivity and device troubleshooting. Communicate status updates and project progress to management and stakeholders. Coordinate with vendors as needed for repairs, licensing, and escalations. Systems & Network Administration Administer domains, user identities, access controls, and profiles within Active Directory / similar tools. Maintain databases and system platforms; ensure reliability, integrity, and access continuity. Manage backup operations, endpoint security tools, and user-support platforms. Monitor network performance, identify trends, and implement improvements. Evaluate new technologies and recommend infrastructure upgrades. Server & Endpoint Management Perform regular server maintenance including patching, imaging, OS upgrades, and backups. Manage RMM/endpoint tools (NinjaOne or comparable platforms) for monitoring and automation. Deploy, configure, and update applications on user machines. Ensure endpoint compliance with internal IT and security standards. ITIL / Service Management Practices Follow ITIL-aligned processes for incident, problem, and change management. Keep asset and configuration records updated in the CMDB. Assist in root-cause analysis and post-issue documentation. Support service metrics such as SLAs, response times, and operational KPIs. Partner with leadership to improve support quality and user experience. Required Qualifications Demonstrated experience in network administration plus hands-on help desk support. Strong knowledge of Windows Server, Active Directory, and mixed OS environments. Experience with endpoint management / RMM tooling (NinjaOne preferred). Familiarity with ITIL concepts and structured service management. Solid troubleshooting skills, clear communication, and customer-first mindset. Preferred Certifications - ITIL Foundation (or higher) CompTIA Network+ Microsoft Certified: Azure Administrator Associate Cisco CCNA Physical Requirements Ability to lift and move up to 50 lbs occasionally. Comfortable performing device installs and minor equipment adjustments. Must be able to sit, stand, bend, kneel, and work in varied positions for extended periods. Work Conditions Role may involve time on-site near operational equipment and machinery. Noise levels can be moderate to loud depending on location. Safety-minded

Robert Half's client is seeking a Yardi Systems Administrator. This role focuses on delivering strong results through proactive support, ticket resolution, and hands-on training for on-site teams. The Administrator ensures smooth operation of property management systems, resident engagement tools, and related platforms by maintaining user access, troubleshooting issues, and providing timely assistance. This position is critical to empowering team members with the tools and knowledge they need for operational excellence. What You'll Do Support Desk & Ticket Management Serve as the first point of contact for all property technology inquiries. Manage and resolve support tickets promptly, escalating as needed. Maintain and administer all applicable user logins and permissions. Review and maintains log of software service requests and errors, leverage insights to request system enhancements. System Auditing &Compliance Audit on-site functions as requested to ensure proper usage of software and accurate data entry. Monitor adherence to established technology protocols and standards. Training & Knowledge Sharing Maintain a systems and procedures helpline for on-site team members via phone and email. Be available on-call for systems emergencies. Conduct on-site classroom training, one-on-one sessions, and webinar training as required. Collaboration Work closely with property operations teams to identify recurring issues and recommend solutions. Partner with technology vendors for troubleshooting and minor configuration support. Property Technology Implementation & Support Manage setup and configuration of all core systems for new properties, including: Property Control, unit types/charges, rentable items, ABP Banking interfaces, Payment Manager, recurring payments, merchant accounts Yardi Voyager, RENT Cafe, Blue Moon, Pet Screening, e Premium, Check Scan Serve as project manager for onboarding new communities and major system integrations Develop and maintain detailed SOPs and system configuration standards Systems Integration &Vendor Management Lead integrations with third-party platforms such as: Elevated Living, HappyCo, Opiniion, Knock CRM, Engrain, Yardi Maintenance App Coordinate with external vendors to ensure timelines, data integrity, and platform compatibility Evaluate performance of current vendors(e.g., Tech Key) and identify opportunities for improvement or replacement Reporting & Continuous Improvement Collaborate with asset management and operations teams to define data reporting needs Identify and implement technology solutions to improve efficiency and resident experience Track technology performance, usage, and satisfaction across the portfolio What You'll Need Bachelor's degree preferred, or equivalent combination of education and experience 3-5 years of experience with property technology, operations systems, or related fields Hands-on experience with Yardi Voyager and integrations (RENT Cafe, Blue Moon, etc.) highly preferred Advanced computer and systems skills including Excel, project management tools, and databases Strong attention to detail, process thinking, and organizational skills Excellent communication and interpersonal skills across technical and operational teams Proactive, resourceful, and self-motivated with a bias for action Additional Information Occasional travel may be required for site support or vendor meetings Must be able to manage multiple priorities in a fast-paced, growth-oriented environment This is a key cross-functional role bridging property operations, asset management, IT, and vendor partners

Role : Cloud Infrastructure Engineer - xPaaS Client has embarked on an exciting Cloud, Big Data and Mobile transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative payment products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team. The platform will deliver a framework to support multiple programming languages, i.e. Java, Node.js, Python etc for enterprise and consumer mobile & web application developers. You will create innovative tools and capabilities to enable continuous delivery - building, provisioning, and administering multi-tenant, scale-out applications throughout the life cycle, from development, testing and into production. You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers. As an Infrastructure Engineer, your primary responsibilities will be to maintain a robust, efficient, effective, 24x7 service operation for the Private and Public Cloud environment and its tools. You will work closely with your US and India leaders and peers to deliver a “Follow the Sun” capability that is best in class in Quality and Capability at a cost-effective price point. Scope of Impact/Influence · Responsible for the infrastructure platform and supporting technology · Leads the design, build, enhancement, and integration of infrastructure with AET · Plays an integral role in building and enhancing infrastructure in terms of robustness, scalability, availability, and efficiency · Leadership accountable for team completing assigned tasks and delivery of quality work Education & Technology core competencies · Bachelor's degree in computer science, computer engineering, or related field required; advanced degree preferred. · Overall 7+ years of industry experience with 5 Years of relevant experience · 5+ years of Unix/Linux system administration experience extensively · At least 3 years' experience in supporting and maintaining the on-prem production-grade environment in two or more like Redis (Enterprise), Kafka, Elasticsearch and Astronomer etc. · At least 2 years' experience in supporting and maintaining the production-grade environment in Terraform or similar IAC tool · At least 2 years' experience in supporting and maintaining the production-grade environment in Google cloud (Foundations and Managed services like PSC, Interconnect, Pub Sub, Cloud Run, Memory store etc) · At least 2 years' experience in supporting and maintaining the production-grade environment in deploying COTS apps in K8 environments like OpenShift or GKE. · Experience with automation tools (Ansible, Shell Scripts, Python/Java) · Cluster management, configurations, upgrades, and migrations on Red Hat Linux 8 in virtual machines · Leading big infra migrations programs from on-prem to on-prem, on-prem to Public and Hybrid clouds. · Extensive experience in Linux performance monitoring by using system tools, security setup, troubleshooting and performance tuning as necessary to ensure optimum performance, patching of Linux servers on regular schedule · Eager to learn new technologies in a short time span · Experience in change management, Incident management, RFC, Problem management & RCA · Experience in automation to increase efficiency · Optimize and streamline troubleshooting and debugging efforts by applying expertise across the infra and app domain. · Working knowledge of monitoring tools

We are currently partnering with a well-established IT solutions provider that is expanding their infrastructure practice and taking on a major long-term project. They're looking for a seasoned Network Systems Engineer who can take full ownership of a customer's day-to-day IT environment while also supporting additional clients as part of a broader service portfolio. This role is ideal for someone who enjoys a mix of hands-on engineering, infrastructure oversight, and being the go-to technical expert for a stable environment. Benefits Medical and Dental Insurance Discretionary PTO (Unlimited PTO, subject to approval) Profit Sharing (Quarterly contributions to 401k based on company earnings) 5 Year Anniversary Trips, Annual summer and Christmas parties, & Employee Recognition Incentives Annual summer and Christmas parties Weekly paid lunch Cell Phone Reimbursement Responsibilities Manage Windows Server environments including ADD NS, DHCP, GPO, and core server services Configure and troubleshoot network infrastructure (switching, routing, VLANs, Wi-Fi, and firewalls) Oversee virtualization platforms (VMware or Hyper-V), including deployment and maintenance Administer Microsoft 365 environments-user management, licensing, email, and security settings Maintain backup and storage systems, ensuring proper retention, recovery, and data protection Provide hands-on desktop and end-user support including imaging, deployment, and troubleshooting Support and manage VoIP/telephony systems, including configuration and call flow updates Monitor infrastructure health, document environments, and resolve escalations in a NOC-style workflow Required Skills 10-15 years of experience across networking and systems admin/engineering Strong hands-on experience with Windows Server, virtualization, and Microsoft 365 Solid understanding of networking fundamentals (L2/L3, VLANs, Wi-Fi, basic firewalling) Experience managing backups, storage systems, and environment monitoring tools Ability to operate independently as the primary onsite engineer Experience in MSP, NOC, or multi-client environments is highly preferred If this sounds like a good fit, apply today!

Our client is seeking a full-time, direct hire Sr. Data Platform Support Engineer. This will be hybrid in Scottsdale, AZ; Chicago, IL; or New York City, NY. This role is responsible for providing primary administration and support of data and analytics related applications used by our client. The position serves as a Subject Matter Expert for data applications and for the processes inside of the applications. Essential Functions Act as the primary administrator of assigned application(s). Provide application and system support to all employees for assigned application(s). Troubleshoot issues, providing expert level support. Resolve issues or identify escalation to Systems team or vendor. Own issue until resolved. Architect the application(s) to meet business needs. Establish integration with other applications. Establish best practices for administering and securing application(s). Provide application performance monitoring, evaluation and optimization. Propose and implement/lead job automation using scripts and other tools. Implement solutions to meet or improve specific customer or business needs. Research, evaluate and provide guidance in the selection of 3rd party applications. Analyze, configure, document, implement and support 3rd party applications. Analyze application incidents to identify root causes. Work closely with vendor's product support team to implement solutions. Analyze existing processes to identify inefficiency and opportunities for improvement. Implement or direct the implementation of such process improvements. Work with stakeholders to establish key metrics, KPIs and SLAs that are measurable and sustainable. Ensure successful installation and validation of vendor-provided upgrades and patches. Monitor license usage and budgeting for licensing costs. Provide metrics on anticipated needs during budget cycle and submit procurement requests when additional licenses are required. Process change requests for modifications to the application configuration. Maintain application road maps and work with leadership to set priorities. Provide timely and accurate status reporting. Manage projects to build new functionality, workflows, processes, and/or reporting in the application including requirements gathering, configuration, testing, user documentation and training. Develop and maintain all user documentation related to assigned application(s), including policies and procedures. Maintain relationship with vendors to resolve application issues and ensure that the company's needs for new functionality are considered in future releases. Support the company's commitment to protect the integrity and confidentiality of systems and data. Minimum Qualifications Bachelor's Degree in Business, Communications and/or Computer Science or related field 4+ years of professional experience as an application administrator in an enterprise environment Experience with applications in the data domain such as Tableau, Business Objects, Infoburst Must have experience in Hadoop, Python, Spark, and systems administration. Experience in deploying applications to hosted cloud platforms such as AWS Excellent oral and written communication skills to be used to interact proficiently with all levels of management and staff The base pay scale for this position in: Phoenix, AZ/ Chicago, IL in USD per year is: $100,000 - $125,000. New York, NY in USD per year is: $125,000 - $150,000 10% annual bonus This position does not offer sponsorship. Candidates must be legally authorized to work in the United States without sponsorship now or in the future. USC or GC holder ONLY.

A major global client of ours has a need for a IT Manager - Infrastructure for their Chandler, AZ location. This is a contract opportunity with the possibility of a permanent hire. General Purpose of the Role The IT Manager - Infrastructure oversees the company's global IT environment and ensures high performance, reliability, and availability across all systems. This role manages all core infrastructure components including endpoints, servers, cloud environments, data storage, voice systems, and user technology needs. The manager leads a team responsible for timely support response, troubleshooting, and issue resolution across both corporate and manufacturing operations. This position also works closely with Network, Security, and Applications teams to maintain uptime, improve processes, and support overall business efficiency. Key Responsibilities Maintain secure, stable IT infrastructure and ensure adherence to company policies and operational controls. Oversee daily support activities across servers, cloud systems, data storage, and infrastructure technologies. Ensure strong disaster recovery, backup practices, and long-term system reliability through standard processes. Set goals and performance metrics for the Infrastructure team and manage progress against expectations. Ensure timely resolution of support requests through the Helpdesk and coordinate repair or escalation efforts across IT. Manage vendor relationships and negotiate contracts for infrastructure services and technology solutions. Lead, develop, and mentor a high-performing technical team. Promote a security-first mindset and champion best practices for protecting internal and customer data. Support continuous improvement by developing standard operating procedures and optimizing system performance. Collaborate with business and IT leaders to minimize downtime and improve operational outcomes. Qualifications Bachelor's degree required; Master's degree preferred. 10+ years of combined business, consulting, or IT leadership experience. Strong foundation in Infrastructure with working knowledge of Network, Security, and Applications, including SAP in a manufacturing environment. Microsoft certifications (MCSE, MCSA) and server/SQL-related credentials preferred. Experience leading or supporting global teams across multiple regions. Demonstrated success in hands-on infrastructure management, vendor oversight, and complex problem solving. Proven experience managing Microsoft-based environments, cloud services, Active Directory, and collaboration platforms. Background supporting manufacturing operations is highly desirable. Knowledge & Competencies Strong knowledge of infrastructure support services, monitoring, performance management, and multi-platform environments. Proficiency with Nutanix, VMware, Active Directory, Veeam, Windows Server, networking tools, Azure, and Intune. Experience working with SAP ECC or S/4. Ability to design and implement scalable infrastructure solutions that meet business needs. Experience managing IT infrastructure budgets and achieving cost-efficiency. Strong project coordination skills for infrastructure programs and cross-functional initiatives. Understanding of regulatory and compliance requirements such as GDPR and SOX. Personal Attributes Strong troubleshooting skills and the ability to quickly learn new technologies. Skilled people leader with the ability to coach and develop team members. Clear and confident communicator, able to explain technical concepts to non-technical audiences. Strong judgment, accountability, and decision-making ability. Collaborative working style with the ability to influence across teams. High integrity and professionalism.

IT Operations Manager Type: Public Job ID: 131214 County: East Maricopa Contact Information: Scottsdale Community College 9000 E. Chaparral Road Scottsdale, Arizona 85256 District Website Contact: SCC-HR Phone: ********** Fax: District Email Job Description: IT Operations Manager Job ID: 321750 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $103,328.00 - $134,326.00/annually, DOE Grade 124 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-************************************************************************************************************************************************************************************************************** We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ********************************* We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.**************************************** We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of *********************************************** available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: * Nationwide Medical, Dental, and Vision Coverage * Paid Time Off: Vacation, Sick Leave, and Personal Time * 20 Paid Observed Holidays * Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage * ************************ including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions * Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) * Tuition Reimbursement for employees and dependents * Annual Professional Development Funding * Flexible Work Schedules Employee Health & Wellness Programs: * District-Wide Wellness Program with Workshops and Webinars * Monthly Health & Wellness Calendar and Newsletter * Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs * Employee Assistance Program (EAP) * Sight-On-Site Eye Care Services * Mobile On-Site Mammography Screenings * Pre-Retirement Planning Events * Qualifying Employer for*************************************************************************** (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Information Technology Services (ITS) at MCCCD is seeking a seasoned and strategic IT Operations Manager to oversee and enhance enterprise technology operations. Reporting to the Director of IT Operations, this high-impact leadership role oversees teams across systems, applications, infrastructure, and service desk functions. The IT Operations Manager, leveraging the ITIL guiding principles, leads operational efficiency and automation efforts while ensuring reliability. The IT Operations team ensures the delivery of reliable, secure, and efficient IT services across the organization. What makes this role truly exciting: you'll be building and launching ITS's brand-new Operations Center. A central, transformative hub for all network, application, and cybersecurity monitoring, incident response, and operational excellence. The person in this role will have a commitment to IT excellence and the ability to manage complex IT ecosystems, including hybrid and cloud environments, while fostering a culture of collaboration, accountability, and continuous improvement. Essential Functions Must be willing and able to work in an office setting, where there is a mandatory minimum in-office expectation, which the District reserves the right to update and/or change at any time. (20%) People/Team/Project Leadership * Plans, organizes, assigns, supervises, reviews, and evaluates the work of staff * Identifies training needs and opportunities; promotes professional growth and development opportunities among team members * Holds team members accountable for completing assigned tasks * Participates in major projects as the ITIL subject matter expert (20%) Monitoring, Reporting, and Optimization * Utilizes ITSM tools and system monitoring platforms to track uptime, performance metrics, and incident trends * Creates and distributes reports related to KPIs, helpdesk performance, system reliability, and capacity planning * Identifies trends in ticketing systems and monitoring logs to recommend process and performance improvements * Continuously optimizes technology operations by introducing automation and configuration standardization where possible (20%) Change, Incident, and Problem Management * Leads the Change Advisory Board (CAB) process, evaluates risk, and approves changes to production systems * Develops and enforces Service Level Agreements (SLAs) for both technical support and customer service delivery, including major problem incidents * Oversees incident response protocols, including escalation paths, communication plans, and documentation * Drives root cause analysis and resolution of recurring technical issues using problem management practices * Uses ITIL best practices for the handling of major or problem incidents * Maintains the incident management lifecycle and ensures documentation of known errors and knowledge base articles (20%) Systems, Applications, and Infrastructure Operations * Monitors the health, performance, and availability of enterprise systems, applications, and network infrastructure * Leads system patching, routine maintenance, and incident response to minimize downtime and service disruption (10%) System and Infrastructure Management * Oversees the maintenance, configuration, and lifecycle of servers, networks, storage, endpoints, and data center environments * Ensures security and performance of infrastructure, including proactive patch management and capacity planning * Manages cloud-based and hybrid environments, ensuring scalability, reliability, and data integrity (5%) Network and Connectivity Support * Oversees network performance monitoring and collaborates with network engineers to troubleshoot LAN/WAN/Wi-Fi issues * Supports resolution of connectivity issues impacting remote workers, onsite employees, and conference spaces * Maintains inventory and configuration standards for networking equipment (CMDB) (5%) Administrative * Participates on districtwide teams and task forces as needed * Performs related duties as assigned Minimum Qualifications Bachelor's Degree from a regionally accredited institution in any field and five (5) years of professional experience in an area related to the assignment, which includes two (2) years of supervisory experience. OR An equivalent combination of the conferred degree, education, certification and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications * Experience managing enterprise IT operations in a multi-site or distributed environment * Experience using ITIL or similar service management frameworks to deliver IT services * Experience managing enterprise platforms such as Microsoft 365, Active Directory, VMware, and monitoring tools * Experience leading major incident response, while effectively communicating to internal and external stakeholders * Possession of related certifications, including ITIL Foundation or higher, Microsoft, Cisco, or AWS certifications (e.g., MCSA, CCNA, AWS SysOps) Special Working Conditions There is a mandatory minimum in-office expectation, currently two days onsite, in which the District reserves the right to update at any time. The selected candidate will need to reside in the Phoenix area or relocate within six months of hire. This role may involve after hours work and non-regular business hours. This leader will be measured on ITS values, leadership principles, and job performance areas as referenced above. May be required to sit for a prolonged period of time; viewing a computer monitor. May be required to present in large meetings and sponsored events. ITS does not sponsor individuals for any type of work visas. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. * Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. * Indicate whether former or current employment is Full-Time or; * Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) * Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. * Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled First Review Tuesday, September 2, 2025 Applications received after the review date may not be screened. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit *************************** Copyright 2025 Jobelephant.com Inc. All rights reserved. **************************** jeid-ae62be083bbaa347a0f4d529e5fb48e1 Other:

Job DescriptionJob SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. Non-ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

Job Description Job Classification Title: Information Technology Administrator Working Title(s): IT Administrator Who we are The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems. Position Description The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices. Key technical responsibilities include: Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services. Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access. Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions. Leading and supporting cloud migration projects. Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues. Managing patching, updates, and backup processes. Ensuring compliance with IT security policies and industry standards. Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution. Qualifications Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable. Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment. Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E. Applications reviewed weekly, with first review October 6, 2025 Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO Job Posted by ApplicantPro

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Full-time Description Legacy Capital Services is proud to provide essential administrative support to a rapidly expanding national consumer rights law firm dedicated to helping Americans achieve financial freedom from burdensome credit card debt, medical bills, auto loans, timeshares, and more. Consumer demand is at an all-time high. Unlike traditional debt relief options like settlement, collections, or bankruptcy, the consumer rights attorneys offer a unique and specialized service, disputing clients' debts and helping them take control of their financial futures. Located near Downtown Summerlin, enjoy a modern 25,000 square foot high-tech building with spacious break rooms, adjustable rising desks, and ergonomic chairs for comfort and performance. Position Summary: The IT (Information Technology) Technician is a professional responsible for managing and maintaining the organization's computer systems, networks, and technology infrastructure. The primary role is to ensure that technology resources are running efficiently and effectively to support the business' operations. Key Responsibilities : Technical Support - Providing technical assistance and troubleshooting for end-users who encounter computer or technology-related issues. Hardware and Software Maintenance - Installing, configuring, and maintaining computer hardware (e.g., desktops, laptops, servers) and software (e.g., operating systems, applications). Network Management - Setting up and managing local area networks (LANs), wide area networks (WANs) and WIFI management to ensure reliable connectivity. Security - Implementing and maintaining security measures to protect against viruses, malware, data breaches, and other cyber threats. Data Backup and Recovery - Regularly backing up data and developing recovery procedures to minimize data loss in case of system failure. Upgrades and Updates - Keeping systems and software up to date with the latest patches and upgrades to maintain security and functionality. Inventory Management - Keeping track of IT assets, such as: computers, servers, and networking equipment. Documentation - Maintaining records, manuals, and documentation related to IT systems and procedures. Remote Support - Providing remote assistance to users who are not physically present at the office. Collaboration - Working closely with other IT professionals and departments to address complex technical challenges and implement technology solutions. Password Resets and Account Management - Assist users with password resets and account issues. Administer user accounts, permissions, and access controls. Requirements Qualifications: Prior experience in IT support, help desk, or a related field is advantageous. CompTIA A+, Network+ and Security+ certifications required. Proficiency in software troubleshooting and problem-solving techniques. Knowledge of computer hardware components and their functions. Familiarity with network administration principles and protocols. Basic understanding of cybersecurity best practices. Ability to work in a fast-paced and dynamic environment. Must be able to lift and move equipment weighing up to 25 pounds. Core Competencies Technical Proficiency Problem-Solving Skills Cybersecurity Awareness Organizational Skills Customer Service Orientation Perks of Joining our Team: Pay: $20/hour Comprehensive health coverage - medical, dental, and vision plans Health Savings Account Paid Time Off Life insurance Opportunities for growth and advancement through internal promotion potential Legacy Capital Services is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. Salary Description $20.00/hr

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description Preferred •Ability to formulate a Cloud vision, make critical business and technical recommendations, and lead adoption strategy conversations with Executive-level customers and Infosys senior management •Evaluate existing AWS & Azure system implementations and provide recommendations for To-Be architecture evolution in AWS & Azure •Expert in AWS &Azure Provisioning and deep knowledge of AWS & Azure Native Services. •AWS & Azure Architecture Certification Preferred Qualifications Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 7 years of experience in IT Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Note:- This is a FULL TIME job oppurtunity. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, TN VIsa can apply. No OPT-EAD & H1-B for this position. Please mention your Visa Status in your email or resume.

Sonoran University of Health Sciences shapes a healthier future by supporting students as they train to excel as healthcare professionals, by enhancing the health and well-being of our patients and communities, and by discovering effective treatments for humanity grounded in the healing power of nature. Our vision is a world that embraces the healing power of nature. Located in Tempe, Arizona, the overall environment is vibrant and dynamic, with passionate students, staff, and faculty. As a private institution, Sonoran University is dedicated to fostering a supportive, inclusive community for all. Sonoran community members embody and promote inclusive excellence (IE*). This includes a commitment to respecting diverse perspectives and continually advancing your understanding and practices around equity, belonging, and support for all students, employees, patients, and our greater community. You will contribute to a campus culture that embraces our core values. Job Description/Summary The Information Technology Technician at Sonoran University is responsible for providing exceptional first-contact technical support and customer service to our diverse community of administrators, faculty, staff, and students. This position plays a critical role in maintaining the day-to-day availability, functionality, and reliability of the University's IT systems, ensuring that technology supports Sonoran's mission of advancing health and wellness through education and innovation. The IT Technician installs, configures, and maintains operating systems, software, and hardware across a variety of devices, including desktops, laptops, tablets, smartphones, printers, copiers, and audio/video equipment, and provides technical support for networked and classroom technologies. This role combines hands-on troubleshooting, proactive system maintenance, and end-user education to ensure a high-quality IT experience across campus. Technical Support & Customer Service * Serve as the first point of contact for technology support, delivering timely, friendly, and professional assistance to all Sonoran University employees, students, and guests. * Diagnose, resolve, and document hardware and software issues for computers, mobile devices, and peripherals in both Windows and mac OS environments. * Provide setup and configuration for new workstations, ensuring consistency with Sonoran's IT standards and security protocols. * Maintain a high level of communication with users throughout the troubleshooting process, ensuring clear explanations and a positive service experience. * Support end-user services such as printing, network connectivity, user accounts, and email access, assisting with setup and troubleshooting as needed. System Maintenance & Documentation * Monitor and maintain IT systems to ensure continuous performance and reliability. * Document installations, maintenance, and repairs in the IT Helpdesk ticketing system (JIRA) to maintain service continuity and performance tracking. * Create and maintain knowledgebase articles to promote self-service solutions for common technical issues. * Assist with regular updates, security patches, and configuration changes to ensure all systems remain secure and up to date. * Support the implementation and enforcement of standard operating procedures related to IT asset deployment, software management, and workstation usage. Hardware, Software, and Network Support * Install, configure, and maintain hardware, peripherals, and software applications as needed across the campus. * Collaborate with IT staff to identify recurring issues and recommend solutions or system improvements. * Partner with third-party service providers and vendors to coordinate repairs and maintenance of Sonoran's IT equipment. * Support VOIP systems (preferably Crexendo), including user setup and troubleshooting. * Assist in maintaining inventory of IT assets, ensuring accurate records of devices, licensing, and equipment lifecycles. Audio/Visual & Classroom Technology * Provide technical support for classroom and event AV systems, including projectors, microphones, smart boards, document cameras, and video conferencing platforms such as Zoom and Microsoft Teams. * Assist faculty and staff in operating classroom technology effectively, ensuring smooth delivery of educational content. * Perform preventative maintenance and testing of AV equipment to minimize disruptions. Compliance & Security * Ensure all work performed aligns with HIPAA and FERPA regulations, maintaining confidentiality and security of sensitive data. * Follow institutional IT security practices, including password management, data protection, and access control. * Report potential vulnerabilities or security concerns to the IT Director promptly. Operations & Support * Collaborate with the IT team to support operational needs and assist with minor facilities-related technology integrations as needed. * Contribute to a culture of collaboration, continuous learning, and proactive problem-solving within the IT department. * Perform other related duties as assigned to support the goals of the IT Department and the University. Experience Required * Minimum of one (1) year of IT Help Desk or technical support experience, including supervisory or team lead experience preferred. * Equivalent combination of education and experience may be considered. * Current CompTIA A+ certification or equivalent education and/or experience required; additional certifications (Network+, Security+, Microsoft, or similar) preferred. * Experience using IT helpdesk ticketing systems (preferably JIRA) and supporting VOIP systems (preferably Crexendo). * Experience with audio/video systems, including projection systems, smart boards, and classroom technology preferred. Knowledge, Skills, and Abilities * Strong understanding of Windows and mac OS environments, including installation, configuration, and troubleshooting. * Proficiency with Microsoft Office 365 applications and collaboration tools (Teams, OneDrive, SharePoint, etc.). * Familiarity with network fundamentals, printers, and peripheral device troubleshooting. * Knowledge of AV presentation technology and platforms such as Zoom and Microsoft Teams. * Excellent customer service, communication, and interpersonal skills, with the ability to work effectively with diverse groups of people. * Proven ability to manage multiple priorities, projects, and competing deadlines in a fast-paced environment. * Strong problem-solving, analytical thinking, and decision-making abilities. * Demonstrated leadership, mentoring, and team coordination skills. * Ability to exercise discretion, maintain confidentiality, and apply sound judgment in sensitive situations. * Detail-oriented with strong documentation and organizational abilities. Other Requirements * Ability to lift or move up to 50 lbs frequently and occasionally handle heavier items with assistance. * Must reside within the Phoenix metropolitan area. * Flexibility to work occasional evenings or weekends for system maintenance, special events, or urgent support needs. Education Requirements Minimum Education/Certifications Associates degree in Computer Network Services Technology, Computer Services, Information Technology, System Administration or related area or at least 1 year of IT Help Desk or similar support experience. Desired Education/Certifications Current CompTIA A+ certification or equivalent education and/or experience. Any combination of education, training, and experience that provides the required knowledge and abilities. Working Environment Activities are performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling of up to 50 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions. Background/Screening All candidates offered a position at SONORAN UNIVERSITY undergo a background and drug screen prior to hire. All employees must show documentation of vaccinations or provide titer results for measles prior to first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position. SONORAN UNIVERSITY is an Equal Opportunity Employer committed to a diverse and inclusive workforce. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status. SONORAN UNIVERSITY is a smoke free campus. * Inclusive Excellence is the standard set by an organization to intentionally integrate diversity, inclusion, and equity into its organizational pursuit of excellence. About Sonoran University: Sonoran University of Health Sciences is a non-profit and internationally recognized higher education institution dedicated to shaping a healthier future. Guided by our mission to support students as they train to excel as healthcare professionals, enhance the health and wellbeing of our patients and communities, and discover effective treatments grounded in the healing power of nature. We uphold our core values: We shape the future, we love, we achieve excellence, we are resilient, and we do the right thing. The University's College of Naturopathic Medicine, College of Nutrition, and School of Mental Health offer evidence-based programs designed to shape a healthier tomorrow by preparing the next generation of healthcare professionals. To serve the University's mission, the Sage Foundation for Health supports several Community Clinics focused on providing free naturopathic medical care to local underserved communities within the Phoenix Metro area. The College of Nutrition's Virtual Center for Personalized Nutrition aims to eliminate traditional barriers to nutritional care by providing personalized and evidence-based care delivered at no cost via telehealth. The Ric Scalzo Institute for Botanical Research is a state-of-the-art molecular biology/phytochemistry laboratory seeks to improve therapies for global health concerns by exploring traditional medicine at the cellular, molecular, and cultural level to create novel botanical solutions that support people, plants, and planet. The University's Clinical Care branch operates two open-to-the-public clinics at the Tempe Campus. The Medical Center provides naturopathic healthcare for a wide range of patients including but not limited to; family medicine, nutrition and digestive health, mental health and well-being, dermatologic conditions, endocrine and auto-immune concerns, and acute symptoms. The Neil Riordan Center for Regenerative Medicine focuses on non-opioid solutions to pain and pain management utilizing treatments ranging from cupping and acupuncture to regenerative injection therapies. The Medicinary is the largest natural pharmacy in Arizona, offering an expansive collection of the highest quality, professional-grade supplements, herbs, and natural health products. Every purchase made at the Medicinary helps support the Sage Foundation and its mission to provide free healthcare to those in need. Nurture your knowledge, visit sonoran.edu Benefits: At Sonoran University, we achieve excellence and shape the future by fostering a workplace where you can thrive and grow! Our benefits go above and beyond to support your health, happiness, and lifestyle. Qualifying employees enjoy comprehensive medical, dental, and vision plans, vacation time, 12 paid holidays, a 401(k) plan with a discretionary match, and employer-sponsored life, AD&D, and long-term disability coverage. Every team member benefits from paid sick time, and exclusive perks like free office visits at our Medical Center and Neil Riordan Center, plus discounts at the largest medicinary in the Southwest - with shipping available! Enjoy a delicious meal our onsite café, or unwind in our fully equipped employee breakroom with a full kitchen, coffee, and new snacks every month. Prioritize your wellness with free personalized nutritional care, a yoga studio, a fitness center, and covered parking. Explore a wealth of knowledge in our library, rock your Sonoran pride on Casual Wednesdays, and be celebrated through our annual Employee Appreciation Day. Want more? Access exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart. With a flexible hybrid work environment and an inspiring culture, Sonoran University is where passion and purpose meet to create a workplace like no other!

ESSENTIAL DUTIES AND RESPONSIBILITIES: Support HUSD Vision, Mission, and Goals. Oversee and coordinate IT projects at the school sites. Support the IT Tech 2 and Tech 1 on IT tickets and tasks at the school sites as needed. Manage and support systems across the school sites, ensuring they meet the operational needs. Facilitate effective communication and collaboration between the IT Infrastructure team and school site administrations. Assist the Helpdesk team with related tasks and tickets as needed. Undertake additional responsibilities as assigned by your supervisor. QUALIFICATIONS AND REQUIREMENTS: Commitment to supporting the district's vision, mission, and goals. Demonstrates high accountability in all job responsibilities. Ability to perform all essential job functions effectively. Strong project management and organizational skills. Excellent communication and interpersonal skills to work effectively with vendors, staff, and school site administrators. EDUCATION and/or EXPERIENCE: Associate degree in Information Technology or a related field, or equivalent experience. Strong proficiency with current versions of Windows operating systems and server environments. Experience in inventory management and project coordination. A+ and NET+ certifications are a plus. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is frequently required to stand, walk, bend, and sit. The employee is occasionally required to climb or balance and stoop or kneel. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. TERM OF EMPLOYMENT: Full-Time Position - 12 months, Monday - Friday 40 hours a week. SALARY CLASSIFICATION: Appropriate salary placement on the Classified Hourly Salary Schedule. EVALUATION: Performance of this job will be evaluated by the Site Administrator and according to District Policy. HUSD participates in the Arizona State Retirement System; Defined Benefit Plan provides for lifelong monthly retirement income for qualified members.

Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

Job Classification Title: Information Technology Administrator Working Title(s): IT Administrator Who we are The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems. Position Description The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices. Key technical responsibilities include: * Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services. * Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access. * Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions. * Leading and supporting cloud migration projects. * Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues. * Managing patching, updates, and backup processes. * Ensuring compliance with IT security policies and industry standards. * Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution. Qualifications Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable. Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment. Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E. Applications reviewed weekly, with first review October 6, 2025 Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO