Information Technology Operations Manager
Information technology consultant job in Edison, NJ
Fulltime Role
IT Operations Manager
Required:
7+ years' experience working in an IT Operations production support role in an enterprise environment
2+ years' leadership experience
Ability to support 24x7 operations
Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals
Familiarity working with enterprise project planning and resourcing
Internal and external customer-facing production support experience
Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm
Knowledgeable with a variety of infrastructure technologies: Windows, VMware
Active Directory
Detail-oriented, with superior verbal and written communication skills
Strong critical thinker with problem solving aptitude
Excellent organizational skills with the ability to juggle multiple tasks at once
Proactive mindset
Job Description:
Under the general direction of the SVP Head of Infrastructure, the IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and support operations, anticipating the future direction of the Information Technology industry and relating those changes to current IT Operations.
Responsibilities:
Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules
Assist in the management of policy development and technology planning
Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects
Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered
Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals
Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting
Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity
Ensure smooth operations of all IT systems and data security
Understand and track applicable regulatory and reporting requirements
Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
Assist in preparing the IT organization's disaster recovery and business continuity plans, policies, and procedures
Work with senior management to enhance monitoring of critical applications and develop operational run books
Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities
Establish a stable performance environment by monitoring and analyzing problems
Ensure problems are identified and solved as rapidly and efficiently as possible
Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning
Provides estimates, forecasting and work planning assistance
Preferred:
ITSM or ServiceNow experience
Licenses/Certification: MCSE, VMWare, Storage, PMP, CCNP, ITIL v3 Certification
Desktop Support Specialist
Information technology consultant job in Princeton, NJ
Job Title: Desktop Specialist
Skills: Desktop Specialist, Help Desk, IT Support, Architecture, L1/ L2 assessment of network systems, infra VC collaboration end-user engagement able to correlate to Microsoft apps O365, patch management, exposure to EDR, DSM tools, Microsoft Teams, Zoom, Genesys,
Experience: 8 Years+
Job Location: Princeton, NJ
Full Time and Onsite
We at Coforge are hiring Desktop Specialist with the following skillset:
We are seeking an experienced IT professional to deliver comprehensive technical support to senior leadership, including the CEO, and end users across Coforge offices. This role ensures seamless IT support during leadership meetings and conferences, while managing day-to-day IT-related issues for executives and staff. The position involves both remote and on-site support, proactive troubleshooting, and maintaining high service standards in a fast-paced enterprise environment.
Key Responsibilities:
Provide executive-level IT support for senior leadership, ensuring minimal disruption during meetings and conferences.
Deliver remote and on-site end-user support across Coforge offices.
Manage laptop allocation, maintenance, and troubleshooting for hardware/software issues.
Perform basic network, systems, and infrastructure troubleshooting.
Ensure smooth functioning of Microsoft 365 applications and other collaboration platforms (Teams, Zoom, Genesys).
Handle patch management, EDR, and DSM tools for endpoint security and compliance.
Support connectivity issues related to ILL/MPLS/SD-WAN.
Collaborate with OEMs, resellers, and service providers for escalations (L3/TAC level exposure desirable).
Maintain documentation and provide timely updates to stakeholders.
Occasional travel to Coforge offices for business-critical IT support.
Mandatory Skills:
L1/L2 assessment of network, systems, infra, VC, collaboration tools.
Strong knowledge of Microsoft apps, O365, patch management.
Exposure to EDR, DSM tools, and enterprise collaboration platforms (Microsoft Teams, Zoom, Genesys).
Hands-on experience in executive support within a fast-paced enterprise ecosystem.
Understanding of connectivity technologies: ILL/MPLS/SD-WAN.
Desirable Skills:
L3/TAC level exposure with OEMs, resellers, and service providers.
Advanced troubleshooting and escalation management.
Skills to be Evaluated On:
L1/L2 troubleshooting of network, systems, infra, VC, collaboration tools.
Ability to correlate issues with Microsoft apps, O365.
Patch management and endpoint security (EDR, DSM tools).
Proficiency in Microsoft Teams, Zoom, Genesys.
Connectivity troubleshooting (ILL/MPLS/SD-WAN).
Executive support experience in enterprise environments.
Key Attributes:
Strong communication and problem-solving skills.
Proactive approach with attention to detail.
Ability to work independently and under pressure.
IT Data Specialist
Information technology consultant job in Mount Laurel, NJ
Hi Professionls,
We are hiring for an IT Data Specialist role, an FTE position with client Mphasis. If you are interested, then kindly drop your resume to sumaiya.iqbal@avanceservices.us/ ************
Here are a few quick details about the role:
Job Title: IT Data Specialist
Location: Mount Laurel, New Jersey
Experience: 10+ years
Job Type: Permanent
Job Description
Minimum of 7 - 10 years of experience working in a financial institution, preferably in a Global Bank
Minimum of 7 -10 yrs of working experience in PL/SQL, including query optimization, stored procedures, and indexing (Preferably in Oracle based tools)
Understanding of the Compliance domain and concepts i.e., Anti-Money laundering (AML), Know your Customer (KYC), Customer Risk Rating etc. is a must
Minimum of 7 years of experience in data (data lifecycle, data governance, data quality, Metadata, Data issue resolution and other data concepts)
Experience with Informatica ETL Tool is a must
Minimum of 3 years of experience in System testing, Data Issue - Exception Management and resolution
Regards,
Team Lead,
Sumaiya Iqbal
Information Technology Network Administration Manager
Information technology consultant job in New Brunswick, NJ
Job Title: IT Network Administration Manager
Department: IT
Reports To: Director of IT Applications and Systems Development
FLSA Status: Exempt
Pay Range: $130,000- $160,000/year
Job Overview:
Spectrum Chemical Mfg. Corp., a leading firm in specialty medical chemical solutions, is seeking an IT Network Administration Manager. This role will be responsible for maintaining and administering Spectrum's computer networks. The primary duties will include maintaining computer networks, hardware, software, and related systems; performing disaster recovery operations; protecting data, software, and hardware from cyberattacks; facilitating third-party contracts; and replacing faulty network hardware components when necessary. This role will report to the Director of IT Applications and Systems Development to ensure the highest level of system and network performance.
Responsibilities:
Oversee the day-to-day operation of computer networks, including hardware/software support, training, and special projects.
Manage support ticketing system.
Plan, design, and implement data connectivity for local area network (LAN) and wide area network (WAN) systems.
Assist in coordinating special projects, including network-related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance, and problem-solving.
Manage servers, including e-mail, print, and backup servers and their associated operating systems and software.
Ensure network connectivity of all workstations.
Administer all equipment, hardware, and software upgrades.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Monitor and test network performance and provide network performance statistics and reports.
Perform on-site and remote technical support.
Recommend and implement network security at the network and user level.
Support and lead special projects to improve process efficiency, scalability, and sustainability
Monitor the security systems, such as cameras and gate access points.
Manage service partners and vendors.
Qualifications:
Expertise with administering the Microsoft 365 Suite
Ability to thrive in a team environment and drive cross-collaboration
Bachelor's degree in computer science or a related field
Proven 5-10 years of experience in a network administrator role
Hands-on experience with networking, routing, and switching
Excellent knowledge of best practices around management, control, and monitoring of network infrastructure
Experience with firewalls, Internet VPN, remote implementation, troubleshooting, and problem resolution
Ability to set up and configure server hardware.
Familiarity with backup and recovery software and methodologies.
Desktop support and develop a procedure to ease day-to-day support operations
Juniper, Cisco, CWNA, or BCNE training
Experience in managing MPLS, SD-WAN, and VPN Tunnels that connect ERP
Effective Communication Skills with the ability to communicate design specifications back to stakeholders (Written, visual & verbal)
Certifications in networking, such as Cisco Certified Network Associate (CCNA) or Network+
Proven experience with network capacity planning, network security principles, and general network management best practices.
Good understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
Hands-on experience with monitoring, network diagnostics, and network analytics tools
Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and controllers[HV1]
Experience in VMware server management
Knowledge of application transport and network infrastructure protocols
Ability to create accurate network diagrams and documentation for design and planning network communication systems
Provides specific, detailed information for hardware and software selection
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
Benefits:
We offer a competitive salary based on experience
Benefits include medical, dental, vision, FSA, HSA, voluntary coverage, wellness plans, 401k, tuition reimbursement
Opportunities for on-the-job training and career advancement
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about us, please visit us at:
************************
IT Support Manager
Information technology consultant job in Pennsauken, NJ
Summary of Job:
The IT Support Manager will be responsible for overseeing daily support operations, managing a team of IT support technicians, and ensuring that all technical issues are resolved promptly and efficiently. This hands-on role will support the team as needed, helping end-users in resolving hardware and software issues. This role requires strong leadership skills, a deep understanding of IT systems, and the ability to communicate effectively with both technical and non-technical staff. The ideal candidate will have a proven track record in IT support, excellent problem-solving abilities, and a commitment to delivering high-quality service. Key responsibilities include developing support policies, monitoring performance metrics, and collaborating with other departments to implement new technologies. The IT Support Manager will also be responsible for training and mentoring team members, monitoring budget spend and ensuring compliance with security protocols. This position offers the opportunity to work in a dynamic environment, contribute to the growth of the organization, and stay up-to-date with the latest technological advancements.
Primary Responsibilities:
Lead the internal IT support team in our day-to-day IT operations, equipment provisioning, user access management, endpoint maintenance, & contributing to the overall improvement of our IT stack
Manage deployment, configuration, and lifecycle of endpoints, operating systems, and core applications (i.e., Microsoft 365, Teams, ERP systems)
Manage outsourced 1st level tech support vendor/team
Develop and implement support processes that drive efficiency and scalability for the team
Establish and track KPIs, SLAs, and user satisfaction metrics to measure service performance
Oversee asset management process, drive improvements to efficiency and accuracy
Support onboarding / off-boarding employees across all corporate systems
Train, coach, and mentor IT support team
Partner with other IT teams (infrastructure, cybersecurity, business applications) to escalate and resolve complex issues
Assist end-users as needed in resolving software and hardware issues
Required Experience and Education:
7+ years relevant experience, 3+ in a team leadership role
Bachelor's Degree
Required Skills/Knowledge:
Previous help desk experience including supervisory roles
Exceptional customer service skills with a problem-solving attitude
Strong organizational and time management skills with the ability to prioritize and manage multiple tasks
Exceptional communication skills - able to explain complex technical concepts in clear, simple terms to non-technical users
Proven ability to document procedures, maintain asset records, and create knowledge base content
Team leadership and mentoring associates; team player who can collaborate in a productive fashion
Strong technical proficiency with Windows, Android and iOS environments, Microsoft 365, Teams, and standard business applications
Experience managing Active Directory, group policies, and identity management processes
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, wireless connectivity)
Experience with endpoint management tools (i.e. SOTI, Microsoft Intune, SCCM, or equivalent)
Experience with helpdesk/ticketing platforms, including configuration, automation, and analytics/reporting (i.e., ServiceNow, Jira, Zendesk, etc.)
We offer a competitive salary of $95k-$110k. Excellent benefits which include medical, dental and vision. Eligibility in benefit plans begin the first of the month following 60 days of employment. Six (6) days of sick leave; two (2) weeks of vacation accrued throughout the year; nine (9) Company Paid Holidays and a 401K Plan with employer match.
EOE without regard to race, color, religion, creed, affectional or sexual orientation or sex, national origin, ancestry, age, disability, genetics, veteran status, gender, gender identity, citizenship status, marital status, VEVRAA Federal Contractor.
IT Manager
Information technology consultant job in Fort Washington, PA
Avo Photonics is a dynamic contract engineering services company that designs, develops, and manufactures custom opto-electronic products for a large customer base. Members of our staff can design, prototype, and produce next generation products for a diverse range of markets including environmental, medical, automotive, military, industrial, aerospace, and communications.
We seek a diligent, dedicated and meticulous IT Manager who will help to further our success and reputation in the industry through world-class service.
Specifically:
Continually evaluate, plan, implement and maintain a secure networking infrastructure in all Avo facilities
Ensure appropriate firewall and switch hardware is deployed to enable secure access for employees while preventing intrusion. Maintain firmware updates per a documented schedule.
Implement and actively monitor appropriate software for server and endpoint patch management, virus protection, and zero-day malware threats to network security
Manage employee IT security training program to maintain 100% compliance
Provide network and endpoint support for seven day operations across two shifts, including remote access for approved users
Define, manage, and test an IT Disaster Recovery Plan, including appropriate redundancy and backups
Identify, hire, and manage IT staff
Define, implement, and manage solutions for seamless telecommunications, facility access control, and surveillance cameras
Requirements:
15 years experience managing information technology networks including network administration and system administration in Windows Server and Linux environments
10 years experience with network security, including firewalls, wireless access, segregated subnets and VLANs
Bachelor's degree in Information Systems or Computer Science is preferred
Excellent communication skills
Avo Photonics offers competitive salaries and a comprehensive benefits package. Apply today!
Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.
Information Technology Intern
Information technology consultant job in Edison, NJ
Information Technology Internship
Program Dates
May 27, 2026 - August 7, 2026
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , Di Bruno Bros , and Morton Williams banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.
Your contribution
This internship position is a great opportunity for a student majoring in Information Technology, or another related field to gain hands-on experience working with Wakefern's Tech Department.
The intern will function independently and as a member of a project team under the general direction of senior staff members. They must establish and maintain appropriate working relationships with department staff members, operating personnel, customers and vendor representatives in order to carry out this function. The intern will perform a variety of tasks and receive valuable industry exposure throughout the summer.
We are hiring interns across the following functions within Information Technology:
Infrastructure
Merchandising & Category Management
Point of Sale, Payment & Pharm
HR/Legal Systems & Retail Services
Business of IT
Logistics & Supply Chain Innovation
Replenishment & Warehouse Management
What you will do
Program modifications (i.e., program maintenance)
Program & Project testing (including test data development)
Job control and operating instruction preparation
Data analysis
Introductory programming opportunities
Project and program documentation
Project implementation and follow-up
User training and preparation of user manuals
Compliance with departmental standards, procedures and policies
Completion of educational and professional development courses
Establish and maintain appropriate working relationships with CISD staff members, operating personnel, customers and vendor representatives in order to carry out this function
Provide technical direction and assistance as required
What we are looking for
Interns are required to comply with the 5-day in-person attendance policy for the program
Must be at least 18 years old
Must have completed 24 college credits with a 3.0 cumulative GPA or better
Will be enrolled in an undergraduate or graduate school for fall
Successful completion of a substance abuse test and background check is required
Strong MS Office skills (Excel, Word and PowerPoint required)
Valid driver's license and flexibility with regard to travel required
Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively
Excellent communication skills (written, oral and presentation)
Ability to exhibit proper business etiquette when dealing with all levels of the organization
Previous work experience in a retail environment is beneficial
Company Perks
Vibrant Food Centric Culture
Corporate Training and Development University
Collaborative Team Environment
Educational Workshops
Networking Opportunities
Volunteer Opportunities
Compensation and Benefits:
First year Tech Interns will be paid at $17.00 per hour. Returning Tech interns will be paid at $18.00 per hour. Master's students will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.
Information Technology Support Technician
Information technology consultant job in Philadelphia, PA
Job Title: IT Support Technician
Department: Information Technology
Reports to: Technology Operations Supervisor
FLSA Status: Exempt
The IT Support Technician provides technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems. This role is critical to maintaining operational efficiency through troubleshooting, maintenance, and technology deployments across facilities and dispensaries. Responsibilities include asset documentation, Level 3 escalation support, and development of SOPs for knowledge transfer. The position works closely with the Technology Operations Supervisor to uphold service standards and drive continuous improvement.
Key Responsibilities
Deliver exceptional customer service and technical support to internal employees.
Provide on-site and remote IT support for locations nationwide.
Respond promptly to support requests via phone, email, or ticketing system.
Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, peripherals, and network equipment.
Install, configure, and maintain operating systems, applications, and security tools.
Manage user accounts, including password resets and access permissions.
Perform routine system maintenance and updates.
Document issues, resolutions, and processes in the IT knowledge base.
Support IT projects such as upgrades, deployments, and migrations.
Ensure compliance with IT policies and security standards.
Maintain accurate documentation for managed stores and update during quarterly site visits.
Administer Microsoft Azure, Office 365, and related applications.
Troubleshoot network-related issues and assist with MDM platform management.
Collaborate with IT Service Management to ensure a seamless support experience.
Audit and streamline manual software processes and contribute to automation initiatives.
Provide innovative solutions for complex technical challenges.
Respond to critical technical needs on a 24/7 basis.
Travel up to 35% nationwide.
Retail & Store Support:
Provide IT support for retail locations, including POS systems, printers, network connectivity, and store-specific applications.
Resolve issues impacting store operations quickly to minimize downtime.
Coordinate with vendors and internal teams for hardware replacements and repairs.
New Store & Remodel Support:
Assist with planning and execution of IT installations for new store openings and remodels.
Deploy and configure network equipment, POS systems, workstations, and peripherals.
Perform site readiness checks and ensure all IT systems are operational before launch.
Document installation processes and maintain accurate inventory of deployed assets.
Skills and Qualifications
Experience:
At least 3 years in IT support, help desk, or desktop support roles within an enterprise environment.
Ability to make sound, timely decisions in a fast-paced setting.
Independent self-starter.
Education & Certifications:
Associate's or bachelor's degree in IT, Computer Science, or related field (preferred).
Certifications such as CompTIA A+, Network+, Microsoft Role-Based, or ITIL Foundation (preferred).
Technical Skills:
Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with mac OS and Linux.
Microsoft Technologies: Proficiency in Office 365, Azure, Intune, SharePoint, and advanced O365 troubleshooting.
Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, VPN, and Wi-Fi troubleshooting.
Device & Application Support: Hardware/software troubleshooting for desktops, laptops, printers, peripherals, and mobile devices.
Systems Administration: Active Directory user management and permissions.
Tools: Remote support tools (TeamViewer, Remote Desktop) and ITSM platforms (Zendesk, ServiceNow, ADO).
MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems.
Core Competencies:
Customer Service: Communicate clearly and patiently with non-technical users.
Problem-Solving: Identify root causes and implement effective solutions.
Time Management: Prioritize multiple tickets and meet SLAs.
Collaboration: Work effectively with IT teams and cross-functional departments.
Additional Requirements:
Must be at least 21 years old and pass Level 2 Background Screening.
Willingness to travel up to 35% nationwide.
Availability for 24/7 technical support as needed.
Physical Requirements
Ability to lift 25 lbs. to a height of five feet and carry up to fifty feet.
Ability to climb ladders, kneel, crouch, and reach as needed.
Ability to work in varying environmental conditions while wearing PPE.
Visual acuity for detailed inspection and computer work.
Ability to communicate verbally at conversation levels.
Work Schedule
40+ hours per week with flexible hours based on business needs.
Must be available for on-call duties, evenings, weekends, and holidays.
Equal Opportunity Employer Trulieve Supports a Drug Free Workplace
Desktop Support - 60K
Information technology consultant job in Philadelphia, PA
Title: Site Support Technician | Philadelphia - Multiple Sites Pay/Salary/Benefits/Perks:
Contract Type: 6-Month Contract to Hire
Hourly Rate: $28-29/Hr
Salary upon Conversion: $60k (contingent upon experience)
Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Eastern.
Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment.
Responsibilities:
Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution.
Must-Have Qualifications and Skills:
Experience: At least 3 years of experience in IT support, working on-site with users
IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow.
Communication: Strong interpersonal and communication skills.
Desktop Support Specialist
Information technology consultant job in Doylestown, PA
Required Skills & Experience
2yrs+ Desktop / IT Support experience
Hardware/Software troubleshooting
Mobile device support
Strong communication skills
Reliable transportation and active DL
Nice to Have Skills & Experience
Coming from Healthcare/Hospital (or similar highly regulated environment)
Associate or Bachelors degree or certifications
Job Description
We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions)
Day to Day Summary
We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients.
The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to:
Support for laptops and desktops
Microsoft/Office Suite
Deskside support for doctors and clinical staff
Project support (equipment refresh, windows upgrades, etc)
MUST: Have valid driver license and a vehicle
Learning Management System Administrator
Information technology consultant job in Piscataway, NJ
Educational Technology and Platform Specialist (LMS Specialist)
Duration:12 to 18+ Months
40 hours a week
Hybrid Schedule (3 days on site, 2 days remote) once fully trained
Description:
The Educational Technology and Platform Specialist is a temporary role for 12-18 months that requires a blend of software technical expertise, troubleshooting skills, learning management system administrative responsibilities, and training and development knowledge. The overall purpose of this position is to provide technical support and perform administrative responsibilities on the Learning Network (ILN) platform (learning management system) and provide technical support for Educational Activities customers and partners.
This position functions as an individual contributor.
Key Responsibilities
Specific duties include but are not limited to:
• Provides technical support as the Learning Network (ILN) Administrator (learning management system) including researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues
• Assists and/or collaborates with internal and external platform teams to implement ILN technical fixes and enhancements
• Keeps abreast of technology and provides recommendations to improve end user support and operations
• Writes/updates user guides and documentation regarding the ILN
• Uploads courses to ILN as needed
• Produces ILN standard and custom reports
• Assists with Learning Network implementations of new ILN Partners
• Participates in reviewing requirements for ILN enhancements and tests enhancements
• Writes ILN testing scripts for UAT (User Acceptance Testing)
• Participates in UAT including resolving technical issues, reporting, etc.
• Delivers SCORM sales orders, as needed
• Prepares product data to be uploaded to internal systems
• Processes internal reimbursements to ILN Partners for ILN licenses
• Supports the creation of analytics and usage reports for eLearning products, identifying actionable insights, key trends and metrics, user behavior, data/marketing/website optimization opportunities, as well as to respond to institutional customer requests
• Gathers, generates, and reviews catalog records of eLearning courses as per machine readable cataloging (MARC) standards and (Knowledge Bases and Related Tools) KBART title lists
• Updates, edits, and/or enhances existing catalog records for greater discoverability
• Submits and monitors project management tickets (JIRA)
• Coordinates virtual events/webinars, including setting up registration pages, providing production support, collaborating with marketing efforts, and producing events
• Assists with website that supports the Learning Network, including conducting keyword research to improve SEO, auditing LMS content and URLs to ensure data integrity, and creating/updating customer support documentation
• Conducts industry research and landscape assessments within the adult learning space
• Works on other Educational Activities projects as needed and assigned
Education and Experience:
• Bachelor's degree preferred or equivalent experience
• Preferred knowledge in learning management administration, educational technology, and/or technical support
Skills & Other Requirements:
• Strong analytical and problem solving skills including being a creative problem solver
• Strong comfort with software
• Strong customer service, administrative, and software skills
• Strict attention to detail
• Ability to work well under pressure with deadlines, with the ability to handle multiple projects simultaneously
• Knowledge of educational technology platforms including learning management systems
• Highly competent in working with Microsoft Office and Google Docs
• Excellent oral and written communication skills
• Excellent interpersonal skills; ability to work successfully with both internal and external stakeholders
• Knowledge of HTML, CSS a plus
• Knowledge of JIRA a plus
• Exposure working with system requirements a plus
Director of Technology and Enterprise Systems
Information technology consultant job in Marlton, NJ
The Director of Technology and Enterprise Systems leads the selection, procurement, deployment, and management of SEBPO's enterprise technology systems, ensuring they align with business goals. This role oversees platforms such as Finance, CRM, HR, and Productivity as well as our personal computing hardware and software. The Director partners with leaders across Finance, HR, Operations, and GTM to deliver efficient and secure solutions that support SEBPO's global operations and client delivery.
This is a hybrid role and requires in-office reporting.
Essential Duties and Responsibilities:
Develop and execute SEBPO's enterprise applications strategy to support business priorities
Oversee core platforms including Oracle Fusion (ERP and HCM), Salesforce, Google, and Microsoft
Partner with business leaders to optimize workflows and improve system integration across departments
Work closely with InfoSec to ensure our platforms and users remain secure
Lead digital transformation and automation initiatives to increase operational efficiency
Ensure data integrity, system security, and compliance with company and regulatory standards
Manage vendor relationships, contracts, and performance for enterprise applications, ensuring any new purchases and renewals occur in a timely and cost-efficient manner
Build and lead a global team responsible for application development, support, and operations
Establish governance, documentation, and best practices for enterprise systems
Monitor platform performance and implement improvements based on user feedback and business needs
Manage and monitor in-office technology, procurement, platforms, systems, and user experience, along with help desk
Qualifications:
12+ years of progressive experience in enterprise applications, IT management, or systems architecture
Proven leadership in managing ERP and CRM systems in a global environment
Hands-on experience with Oracle Fusion, Salesforce, and Google Workplace
Strong understanding of data integration, process automation, and digital transformation
Excellent communication skills with the ability to translate technical details into business terms
Experience leading distributed teams across multiple time zones
Strong vendor management and negotiation skills
Information Technology Infrastructure Manager
Information technology consultant job in Philadelphia, PA
Head of IT Infrastructure
Our client, a Philadelphia based financial services company is seeking a Head of IT Infrastructure
for a hands-on opportunity to design and protect the infrastructure alongside a team of five.
The ideal candidate will have experience with Infrastructure Architecture & Strategic Design, Data Protection, Transformation and Innovation, Cloud Migration and Disaster Recovery.
Responsibilities
Demonstrated success in architecting enterprise infrastructure across hybrid cloud, date centers, user endpoints and networks
Hands on technical troubleshooting and optimization
Deep understanding of enterprise-grade backup and restore strategies
Design of DR and business continuity plans
Skills/Competencies
10+ years in infrastructure roles
Prior career progression to a leadership role
Experience in financial services sector strongly preferred
Certifications in enterprise architecture, cloud platforms or cybersecurity
Additional Details:
Employment type: Direct Hire
Salary: DOE
In office role.
The specific compensation for this role will be determined based on the education, experience, location and skill set of the individual selected for this position.
SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.
SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: ***********************************************
System Network Administrator
Information technology consultant job in Philadelphia, PA
PLEASE READ THIS BEFORE JUST QUICK APPLYING TO THIS POSITION.. YOU MUST ALREADY BE LOCATED IN THE Philadelphia PA or Mt Laurel NJ AREA TO BE CONSIDERED FOR THIS POSITION. IF YOU ARE NOT YOU WILL RECEIVE A REJECTION NOTIFICATION.....
This is an onsite role in Mt Laurel NJ Area, 5 Days a week.
3rd Shift working Friday, Sat/Sun/ Mon/Tues 11PM to 8AM.
You Are Required To Work A Major Holiday Should It Fall On of The Days Listed Above.
Be Part of the Team Behind the Game
Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife Network Systems Administrator to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success.
The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations.
If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact.
Working for Blue Mantis at this customer, you'll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league's fast-paced and mission-critical IT environment.
Key Responsibilities
Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance.
Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization.
Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure.
System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance.
Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.
Skills, Knowledge and Expertise
Required Skills
Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies.
Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience.
Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
Familiarity with automation tools and scripting
Excellent problem-solving skills with the ability to adapt to dynamic priorities.
Preferred Skills
Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki)
Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
Knowledge of infrastructure capacity planning and performance tuning.
Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications.
Familiarity with security best practices, SIEM platforms, and endpoint protection.
Experience with advanced video streaming technologies and CDNs.
Familiarity with infrastructure performance tuning and capacity planning.
Qualifications
Provide game day support on major holidays when games are played.
Education: Bachelor's degree in Computer Science, Information Technology, or equivalent hands-on experience.
Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred).
Experience: Demonstrated expertise in a complex, multisite environment.
Base Salary Range: $120,000.00 - $165,000.00
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required.
Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
Infrastructure Engineer
Information technology consultant job in Princeton, NJ
Junior Engineer, Product Platform Hardware
Onsite, US
NIKSUN is the recognized worldwide leader in making the Unknown Known. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance and performance management solutions for applications ranging from core infrastructures to edge and branch environments.
Job Description:
This role sits at the core of the platform engineering organization and is responsible for the architectural integrity, performance ceilings, and operational resilience of next-generation computer systems. You will operate at the hardware-software boundary, validating and hardening systems that must sustain extreme data throughput, deterministic performance, and no tolerance for failure. This position demands technical authority, disciplined execution, and the ability to dissect complex, multi-layer failures under pressure. This role operates at the intersection of hardware engineering, Linux systems administration, and performance analysis, supporting mission-critical platforms that process extremely large data volumes under sustained operational load. The ideal candidate thrives in a lab environment, excels in deep technical problem solving, and works seamlessly across engineering, manufacturing, procurement, and vendor partners. This role is highly hands-on and lab-focused, operating in a fast-paced engineering environment with frequent exposure to cutting-edge hardware platforms. It requires independent problem solving, disciplined execution, and the ability to operate effectively during critical escalations.
Key Responsibilities:
Perform in-depth technical analysis of server, CPU, memory, and storage architecture specifications to architect optimized system configurations capable of supporting advanced, hardware-driven solutions.
Execute comprehensive validation and stress testing of enterprise-grade hardware components, including RAID controllers, HBAs, high-speed NICs, and multiple classes of storage media, producing empirical performance and compatibility benchmarks.
Design and maintain lab environments supporting continuous hardware qualification, including infrastructure restructuring, equipment lifecycle management, and rigorous inventory control.
Troubleshoot and resolve complex, high-severity hardware-layer failures, supporting rapid escalation handling and root-cause analysis in time-sensitive situations.
Analyze and optimize end-to-end data paths to resolve throughput bottlenecks and performance degradation in systems operating under sustained, high-volume workloads.
Deploy, configure, secure, and upgrade Linux-based operating systems, applications, and services across multiple test and production environments.
Develop automation scripts, diagnostic tools, and lightweight executables (Python, Bash, etc.) to reproduce issues, accelerate root-cause discovery, and implement remediation strategies.
Manage daily lab workflows, including VM provisioning, bare-metal system builds, imaging, and pre-deployment validation tasks.
Generate, sustain, and troubleshoot network traffic flows to systems under test using traffic generation and packet-level analysis techniques.
Collaborate with manufacturing teams to identify and resolve configuration discrepancies, ensuring production-quality system builds.
Partner with procurement and supply chain teams to evaluate, qualify, and onboard alternative hardware platforms in response to availability constraints or evolving engineering requirements.
Engage cross-functionally in support, release, and readiness meetings, delivering clear technical updates, investigative findings, and risk assessments.
Act as a technical interface to external hardware vendors, coordinating investigations, validating fixes, and confirming engineering resolutions across CPU, memory, storage, and networking domains.
Required Qualifications:
3+ years of experience in hardware validation, server architecture, infrastructure engineering, or HPC environments.
Understanding of server platforms, including CPUs, memory subsystems, storage architectures, and high-speed networking.
Strong Linux administration skills, including system deployment, performance tuning, and security hardening.
Proficiency in scripting and automation using Python, Bash, or equivalent languages.
Solid grasp of networking fundamentals, data-path analysis, and traffic-generation principles.
Demonstrated ability to diagnose complex system-level issues involving hardware, firmware, OS, and drivers.
Exceptional documentation, communication, and cross-team collaboration skills.
Desired Qualifications:
Experience with enterprise or HPC-class storage systems and high-throughput data pipelines.
Familiarity with benchmarking tools, performance counters, and low-level instrumentation.
Prior experience interfacing directly with hardware vendors and OEMs.
Exposure to manufacturing or production system bring-up workflows.
Educational Requirements:
* Bachelor's degree in computer engineering & electrical engineering
Qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or protected veteran status.
System Administrator L2 | MSP
Information technology consultant job in Howell, NJ
Salary: $65K-$75K
A growing Managed Services Provider (MSP) is looking for a System Administrator to take on cloud projects, infrastructure support, and enterprise-level IT challenges. This role goes beyond basic helpdesk - ideal for someone ready to own projects, sharpen their skills, and grow in a fast-paced MSP environment.
What You'll Do
Lead and support IT projects: Azure migrations, DR planning, security hardening, cloud modernization
Administer and optimize Windows Server, Active Directory, Exchange, and Microsoft 365
Configure and troubleshoot Cisco networking (routers, switches, firewalls)
Strengthen and secure email systems (SMTP, LDAP, threat-protection platforms)
Partner with clients to design scalable, business-aligned solutions
What We're Looking For
2+ years of MSP experience (must-have)
Strong skills in Microsoft infrastructure (Server, AD, Exchange, O365)
Experience with Azure or hybrid cloud environments
Solid understanding of TCP/IP, DNS, DHCP, MPLS, and firewalls
A proactive mindset and desire to grow into higher-level engineering work
Compensation & Benefits
$65K-$75K base + bonuses
Clear growth path + certification support
Medical, dental, vision, life, and LTD/STD
401(k) + educational assistance
Hybrid work environment with a supportive, high-performance team
Desktop Engineer (Tier 3)
Information technology consultant job in Camden, NJ
Title: Desktop Engineer / Support Consultant
Onsite / Hybrid / 3/days
Duration: One year
Start: ASAP
US citizen, GC only accepted. NO OPT's
Desktop Engineer / Support Consultant - Required skills - MUST HAVES:
Experience with ServiceNow
Software Asset Management Pro
Unauthorized software items
License compliance
Hardware Asset Management
Incident and task management
Knowledge around desktop applications (Windows and MAC
Help determine why certain applications are now showing as installed/uninstalled on PCs/Mac
General Software Licensing knowledge
Familiarity on doing research around software titles and licensing structures
Customer service focus
Able to work with end users to remove remediate software where needed
Able to work with end users and ask questions around need of installed software.
Experience with Office365
Configuration management skills required
Certifications: A Plus, Microsoft Certified Professional (MCP). Microsoft Certified Technology Profession (MCTP) a plus.
Ability to create complex software packages and distribute to end users via Microsoft SCCM
Experience with Active Directory and GPOs a plus but not required
4-6 years of related experience
Desktop Engineer / Support Consultant - Summary: The consultant is responsible for maintaining and improving the end user computing hardware and software environment that the client staff uses on a daily basis. This position acts as a liaison to our end user community within the Regional office. This position is responsible for monitoring and ensuring resolution of all tier 3 tickets are resolved within SLA. This position manages medium to large projects and follows IT project methodology.
Desktop Engineer / Support Consultant - Primary Responsibility:
Obtain business requirements, perform initial analysis, provide budget estimations, research and propose computing solutions for implementation as well as plan and implement those solutions.
Responsible for developing project timeline and delivery of medium to large scale projects.
Identify and document business requirements and opportunities to improve end user computing.
Research best practices and design solutions.
Evaluate products both hardware/software and prepare justification and recommendations for procurement.
Presents solutions to client IT management for inclusion in the IT Project Portfolio.
Responsible for documenting process and procedure to support end users.
Responsible for after hours support calls from client staff and the client IT Helpdesk.
Responsible for identifying process improvement opportunities to increase customer satisfaction rating.
Responsible for accurately tracking corporate assets and license compliance using Microsoft's SCCM and InTune that is integrated into ServiceNow.
Testing and implementation of client and server based applications.
Respond to escalated helpdesk cases submitted by the end user community for hardware and software break/fix problems.
Installation of end user hardware and software.
Dispatch and manage third party vendors for on-site support.
Accountable for closure of helpdesk cases within documented Service Level requirements.
Total responsibility and accountability for ticket resolution from inception to closure for all issues reported.
***Submissions must include***
Candidate's full name
Candidate's contact information
Candidate's current location
Candidate's availability & immigration status
Candidate's rate confirmation
All placements and submissions will be subject to required background and drug checks.
Please access our
Job Board
to view position or to see other open positions
Solutions Engineer
Information technology consultant job in Philadelphia, PA
Oscar is working with a leading data transformation organization that is looking for an experienced Solutions Engineer to join their team.
As the Solutions Engineer, you will help prospective clients understand our technology, guide them through product capabilities, define requirements, and ensure our solutions meet their business objective
Key Responsibilities:
Act as the primary technical resource for the sales organization, providing support throughout the entire pre-sales cycle.
Deliver compelling product demonstrations, technical presentations, and in-depth discussions to prospective clients and partners.
Work closely with prospects to understand their business objectives and translate them into clear solution requirements and product specifications.
Offer expert guidance on solution architecture, implementation strategies, and integration of our software and blockchain-driven technologies.
Partner with product, engineering, and sales teams to design tailored solutions that meet customer needs.
Respond to technical RFPs, develop solution proposals, and assist in planning and executing proof-of-concept (POC) engagements.
Stay current on industry trends, emerging technologies, and competitive offerings to effectively position our solutions.
Qualifications:
5+ years of experience in solutions engineering, technical sales, sales engineering, or another customer-facing technical role.
Strong understanding of software technologies and solid foundational knowledge of blockchain concepts and real-world use cases.
Proven ability to bridge the gap between technical and non-technical stakeholders, simplifying complex concepts into business-aligned value.
Experience gathering, clarifying, and defining product requirements and customer specifications.
Exceptional communication, presentation, and interpersonal skills.
Recap:
Location: Philadelphia, PA (Onsite)
Type: Full time Permanent
Rate: $145k - $160k annual salary dependent on relevant experience
If you think you're a good fit for the role, we'd love to hear from you!
Snowflake dbt Data Migration Engineer
Information technology consultant job in Philadelphia, PA
Are you an experienced Data Migration Engineer with an expertise in Snowflake and dbt (Data Build Tool)
About the role, we are seeking a Data Migration Specialist with extensive experience in dbt (Data Build Tool) and Snowflake, and solid proficiency in Python within the AWS ecosystem. The role involves developing, maintaining, and optimizing scalable data pipelines and integrations that enable data-driven decision-making across platforms. Please do not apply without current and extensive dbt and snowflake.
About the team, this diverse team provides post-sale technical support services to our University customers, including installation, troubleshooting, problem resolution and maintenance of products and services.
Key Responsibilities
Designing, implementing, and maintaining data pipelines using dbt and Snowflake
Developing and automating Python scripts for data transformation, validation, and delivery
Managing data workflows and deployments across the AWS ecosystem (S3, Lambda, ECS, IAM, etc.)
Collaborating with internal and external teams to deliver efficient, secure data integrations
Troubleshooting and resolving data pipeline or performance issues
Applying best practices for CI/CD, testing, and version control in data workflows
Contributing to ETL orchestration and scheduling using Matillion
Required Skills & Experience
Possess current experience with dbt and Snowflake (required). Please do not apply with this experience.
Experience with Matillion ETL or similar data orchestration tools
Familiarity with Airflow, Dagster, or other workflow orchestration frameworks
Have current and extensive Python development skills for automation and data processing
Possess a solid understanding of AWS services related to data engineering
Experience with SQL, schema design, and performance optimization
Possess familiarity with Git and collaborative development practices
SAP BRIM Consultant
Information technology consultant job in Middletown, PA
Lead workshops to gather and document requirements for new billing and revenue system to develop an Agile Product Backlog, including Service Blueprints, end-end flow, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs.
Lead workshops to introduce new end to end business processes for Order to Cash with new system
Act as client liaison for all development and testing of all billing user stories through development, System Integration Testing, User Acceptance Testing and Hypercare
Act as a Subject Matter Expert for all implementation-specific processes and procedures assigned
Lead the testing of assigned functional systems
Perform System Integration Testing
Support User Acceptance Testing
Create user readiness documentation
Lead workshops for user training as assigned
Design and perform integration testing to support business process transformation from legacy systems
Create business process documentation as required
Provide SAP-BRIM functional support through hyper care phases post go-live
Provide root cause analysis and resolution for defects related to system and data issues
Support business with billing validation analysis to ensure accurate data migration/conversions
Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
Lead and participate in project team activities for system work efforts related to enterprise systems.
Work independently to accomplish the tasks and duties assigned
Adhere to and follow all PTC standards, policies, and procedures
Utilize various software and/or technology tools to perform job duties
Perform tasks and other duties as assigned by the PTC.
Required Skills:
Expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters. Required 15 Years
SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end-to-end implementations. Required
Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement. Required
Exp. leading workshops to document requirements & write functional spec. on multiple SAP-BRIM / FICA implement. projects incl. SOM, CI, CM, CC & FICA. Required
Experience managing Order-to-Cash workstreams keeping teams on track and budget. Required
Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI. Required
Hands-on use of configuration of dunning and collection methodologies of SAP-FICA. Required
Automation Test process design and config for SAP-BRIM implementation. Required
Ability to understand complex, B2B contracts and how they'd be represented in configurable billing/financial systems. Required
Experience with Agile Project methodologies and traditional waterfall project methodologies. Required
Real-world experience managing Global Billing operations. Required
Bachelor's degree in business management or information systems; equivalent combination of education and/or experience may be accepted. Required