Information technology consultant jobs in Hammond, IN

The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics. Essential Duties and Responsibilities Support a 2 million square foot warehouse environment Configure/Troubleshoot desktop issues and applications Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift Provide a point of escalation and support to the Technical Infrastructure Group Participate in weekend, night, and alternate shift maintenance activities, as required Perform general system administration duties in a Windows Active Directory environment Support, maintain and administer third party applications Produce appropriate documentation for application deployment, configuration, and related processes Participate in disaster recovery planning, testing and response Perform routine preventative maintenance on all hardware on a routine and scheduled basis Perform network troubleshooting to isolate and diagnose common network problems Non-Essential Duties and Responsibilities Enforce change management and compliance processes Work as a technical resource on assigned projects Independent analysis, communication, and problem solving Position is expansive and additional responsibilities can be added Additional duties as assigned by manager Job Qualifications - Education and Experience Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments College degree preferred but not required. Minimum of 3 years working experience in a warehouse environment preferred Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies) Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP Working knowledge of remote access technology such as VPN or VM View Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint Must have Good verbal and written communications skills Self-motivated and directed Must have very strong problem solving skills Physical Requirements General office environment requiring ability to: stand, walk, sit for extended periods of time speak and listen to others in person and over the phone use keyboard and read from computer screen and reports lift up to 15 lbs. Safety The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others. Supervisory Responsibility None

Senior Architect - Retail Merchandising (Full-Time) We're hiring a Senior Architect to lead architecture and solution design across core Retail Merchandising platforms. What you'll do: • Architect end-to-end Retail Merchandising solutions • Lead Integrated Planning, Demand Planning & Assortment Planning initiatives • Define architecture standards & governance • Partner with Business, SAP S/4, IT & Security teams • Evaluate new platforms & technologies What you bring: • 7+ years as a Solution/Enterprise Architect in Retail • Strong Merchandising domain knowledge (Master Data, Planning, Assortment) • Hands-on experience integrating Merch platforms with SAP S/4 • 2+ implementations as an architect in a retail environment • Strong communication & leadership skills Why this role: • Enterprise-scale retail transformation • High visibility & strategic impact • Modern merchandising platforms Interested? Apply on LinkedIn or message me to connect.

Title: IT System Admin Industry: Construction Salary: 30-38hrW2 Duration: 12 + month contract Skills: Sys admin exp, onprem and cloud based support exp, Microsoft exp Like to have skills: Microsoft cloud/on-prem, Azure, Intune, VMware, Veeam, Jira, Autodesk, Salesforce, Meraki, SQL Overview: Collaborate with internal teams across construction operations, finance, and project management. Assist with cloud migrations, upgrades, and modernization projects. Document infrastructure details, processes, and policies.

Network & Systems Engineer (IT Generalist & Security Focus) 📍 On-site | New Lenox, IL We're partnering with a well-established organization in the healthcare industry to hire a Network and Systems Engineer - a versatile, hands-on IT professional who can manage and secure the company's full technology environment. This role is 100% on-site at the New Lenox, IL headquarters and requires daily in-person support for users, hardware, and network infrastructure. About the Role As a key member of the IT team, the Network & Systems Engineer will design, maintain, and secure the company's network and server environment while providing Tier 1 and Tier 2 support across all systems. You'll manage everything from network security and database administration to ERP support and e-commerce integrations - perfect for someone who thrives as a technical “jack of all trades.” Key Responsibilities Provide Tier 1 and Tier 2 support for hardware, software, and user devices (desktops, laptops, mobile, peripherals). Administer user accounts, Active Directory/Azure AD, and Windows systems. Design, implement, and maintain LAN/WAN/Wi-Fi networks for performance and security. Configure and manage firewalls, VPNs, IDS/IPS, and security policies. Conduct network security audits, vulnerability assessments, and incident response. Support and maintain the ERP system (Prophet 21 by Epicor) including reporting, data integrity, and performance. Manage SQL Server and Microsoft Access databases - backups, tuning, and security hardening. Develop and maintain reports using SAP Crystal Reports and SQL queries. Assist with API integrations and reporting automation. Support the technical and connectivity aspects of the BigCommerce e-commerce platform. Oversee IT asset management, inventory, and hardware lifecycle. Required Skills & Experience Proven experience as a Network Engineer, Systems Engineer, or IT Generalist with a cybersecurity focus. Strong knowledge of networking (TCP/IP, routing, switching, VLANs, VPNs, firewalls). Hands-on experience with Windows OS (desktop and server) and Active Directory/Azure AD. Proficiency in SQL and Microsoft Access for database management. Experience with Prophet 21 (P21) and SAP Crystal Reports is required. Familiarity with API integrations and e-commerce platforms (BigCommerce preferred). Excellent troubleshooting, communication, and documentation skills. Must be available to work fully on-site in New Lenox, IL. Preferred Qualifications Experience with Linux systems. Familiarity with Power BI or Tableau for business intelligence. Certifications such as CompTIA Network+, Security+, CCNA, or CISSP. Knowledge of cloud networking (AWS, Azure, GCP). Scripting experience with PowerShell or Python. 💡 Why Apply? This is an exciting opportunity for a technically curious and self-driven IT professional who enjoys variety, autonomy, and making a direct impact. You'll play a vital role in maintaining secure, efficient, and modern systems that power critical operations every day.

About the Company: Heartland Paving Partners is a superregional, self-performing provider of commercial asphalt and concrete maintenance and repair services across the Upper Midwest and expanding into the Northeast. Committed to excellence and customer satisfaction, Heartland delivers high-quality solutions and fosters strong partnerships within the industry. Job Description: The Manager, IT Infrastructure will be responsible for the stability, security, and scalability of the company's IT environment, including networks, servers, cloud services, and end-user support. This role ensures business continuity through effective infrastructure planning, monitoring, and incident response, while leading a team of IT professionals and contractors. Bachelor's degree in Information Technology, Computer Science, or related discipline. 7+ years of IT infrastructure management experience. Strong knowledge of networking, cloud services (Azure/AWS), and cybersecurity. Experience managing IT budgets and vendor contracts. Excellent problem-solving and leadership skills. Preferred Qualifications: Relevant certifications (CCNP, MCSE, AWS/Azure Solutions Architect). Experience in a multi-location, field-service or construction-related industry. Familiarity with hybrid cloud environments. Oversee network, server, and cloud infrastructure operations and security. Develop and implement IT infrastructure strategies aligned with business goals. Manage vendors and service providers for hardware, software, and telecommunications. Ensure robust cybersecurity measures and disaster recovery plans. Monitor system performance and implement improvements to optimize reliability. Supervise IT support for regional offices and field operations. Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off & holidays Heartland Paving Partners is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.

The Assurance Senior, Technology Risk Assurance is responsible for assisting in the planning of the IT audit engagement and executing the IT risk assessment and control evaluation to determine impact of controls on financial audit procedures. In this role, the Assurance Senior, Technology Risk Assurance will be charged with designing and executing procedures to understand and test the client IT environment and related IT general controls (ITGCs) including, but not limited to, IT system logical access, change management, and IT operational controls, as well as testing business process controls, key reports, and information produced by entity (IPE) for various client industry environments. Additionally, the Assurance Senior, Technology Risk Assurance will be responsible for providing training, mentoring and technical guidance to IS Assurance Associates. Job Duties: Risk and Controls Focus Applies knowledge and understanding of IT risks and controls by: Understanding and documenting client environments and the impact that IT has on related audit risks Identifying controls that help mitigate the risks associated with IT in relation to the client environment Obtaining and documenting an understanding of the client control environment, designing test procedures, conducting, and documenting tests of controls Documenting results of procedures, as well as deficiencies, and assessing the impact of these procedures on the overall financial reporting control environment Reading and reviewing client information and control documentation, ensuring accuracy and completeness of information, and ensuring that all supporting information is documented in the workpapers, and appropriate testing is performed Identifying complex issues and bringing them to the attention of the team and management where necessary for resolution Communicating to the client areas to improve processes, strengthen controls, mitigate risks, and/or increase efficiency Developing and maintaining relationships with client personnel and management Professional Competence Applies knowledge and understanding of professional standards; application of the principles contained in professional standards; and the ability to document and communicate an understanding and application of professional standards on an engagement by: Applying knowledge of auditing theory, a sense of professional skepticism, and the use of BDO audit manuals Applying auditing standards and methodology to various client situations Identifying complex issues, including deviations, and working through complex situations collaboratively with the team and client, seeking the counsel of BDO technical experts as needed Applying knowledge to identify instances where testing may be reduced or expanded and providing counsel to the members of the audit team Preparing and communicating results of procedures to the client Other Applies knowledge and understanding of governing principles; and documenting and communicating an understanding and application of these principles by: Planning and executing IT audits, including obtaining an understanding of the IT environment, risk and controls, and designing and executing procedures to evaluate them Building a knowledge base by reading and understanding methodology, relevant standards, and regulations Reading and reviewing clients' information and documentation, ensuring accuracy and completeness, and ensuring that all supporting information is documented in the workpapers and through appropriate testing Applying BDO methodology, industry standards and guidance, and new pronouncements to client situations Supervisory Responsibilities: Establishes deadlines and executes procedures and oversight to meet set deadlines Sets the tone for teamwork by supporting others in their work and delivering on commitments made to team members and clients Reviews work performed by associate staff, provides feedback, and detail-reviews all procedures performed Teaches/coaches associate team members to provide on-the-job learning Tracks status, schedule, and budget for reporting to the team and the client Qualifications, Knowledge, Skills and Abilities: Education: Bachelor's degree in Accounting, Computer Science, or Information Systems, required Master's degree in Information Systems or other relevant advanced degree, preferred Experience: More than two (2) years of IT audit and/or related risk and controls experience, required More than one (1) years of supervisory experience, required Public accounting experience, highly desired Proficient with PCAOB and AICPA audit standards, required Performing audit test of design, implementation and operating effectiveness procedures for public companies preferred Experience with performing review of and testing around third-party attestation (SOC) reports, preferred License/Certifications: CPA, CISA, CISM, CRISC, CGEIT, CISSP and/or CFE certification, strongly preferred Software: Proficient in the use of Microsoft Office Suite, required Exposure to various industry ERP applications, highly preferred Language: N/A Other Knowledge, Skills & Abilities: Excellent verbal and written communication skills Strong analytical and basic research skills Solid organizational skills especially ability to meet project deadlines with a focus on details Ability to successfully multi-task while working independently or within a group environment Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously Ability to build and maintain strong relationships with client personnel Ability to encourage team environment on engagements and contribute to the professional development of assigned personnel Ability to act as primary contact on assigned engagements Successfully interact with professionals at all levels Advanced knowledge of internal controls Ability to travel up to 30% Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. California Range: $85,000 - $125,000 Illinois Range: $78,000 - $87,000 NYC/Long Island/Westchester Range: $80,000 - $115,000

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and high-performance organization. Are you looking to build a strong career? Then we have an opportunity for you! We are searching for an IT Manager - Applications Operations Center of Excellence (COE) to join our team located at our headquarters in Lake Forest, IL. Responsibilities Your Role Reynolds Consumer Products is seeking a strategic and hands-on IT Manager to lead our Applications Operations Center of Excellence (COE). This role is pivotal in ensuring operational stability, continuous support, and performance optimization of enterprise applications. The successful candidate will provide leadership across application support functions, focusing on system monitoring, functional improvements that align with business priorities, and ensure our applications portfolio effectively supports business objectives. This role will support application operations across both corporate environments and business operations locations, including manufacturing plants, distribution centers, and warehouse facilities. You will have the opportunity to Make Great Things Happen! Application Support Leadership: Lead the Applications Operations COE, ensuring the reliability, performance, and availability of critical business applications across the enterprise. Monitoring & System Health: Implement and oversee proactive monitoring tools and dashboards to maintain real-time visibility into application health, performance, and usage trends. Incident & Problem Management: Act as the primary escalation point for major incidents and recurring issues. Coordinate cross-functional teams to ensure rapid incident resolution and root cause analysis. Operational Readiness: Ensure applications and systems are operationally ready for production use, including adequate monitoring, alerting, documentation, and support structures. Vendor Oversight: Manage relationships with third-party application support providers, ensuring SLA adherence, timely system upgrades, quality delivery, and alignment with internal support processes. System Lifecycle Operations: Own the operational aspects of system lifecycle management, including upgrade planning, patch management coordination, and operational impact assessments. Cross-Location Collaboration: Work closely with teams in corporate offices and business operations sites (e.g., manufacturing and warehouse environments) to ensure application performance and support align with operational needs. Compliance & Operational Governance: Ensure all operational support processes align with corporate governance, risk, and compliance requirements, including audit-readiness and control effectiveness. Continuous Service Improvement: Identify and drive improvements in application support processes, automation, performance tuning, disaster recovery planning, and incident response. Operational Metrics & Reporting: Develop and track KPIs to measure system availability, incident resolution times, and operational efficiency, providing transparency to IT and business leadership. You will love it here if… You put safety first, always. You listen, learn, and evolve. You are passionate about collaboration, teamwork, and achieving shared goals. You treat all people with respect, operating ethically, and embrace inclusivity. You are committed to improving our impact on local communities. Qualifications We need you to have: Bachelor's degree in Information Technology, Computer Science, or related field. 8+ years of progressive IT experience, including at least 4 years in operations or application support leadership. Experience supporting enterprise applications in both office and operational environments (e.g., factories, warehouses, logistics centers). Strong experience with system monitoring, alerting, and incident management platforms. Familiarity with SAP systems, particularly S/4HANA, is highly preferred. Solid understanding of ITIL frameworks and operational best practices. Proven success managing external vendors and hybrid support models. Strong analytical and problem-solving skills, with a focus on service reliability. Excellent leadership and cross-functional coordination capabilities. Outstanding communication and stakeholder engagement skills. Icing on the cake: Advanced degree preferred. If you answer yes to the following…we want to meet you! Intellectual Curiosity: Do you have an inquisitive nature? Problem Solving: Do you have a knack for tackling issues head-on? Entrepreneurship: Do you enjoy taking ownership of your work? Customer Centricity: Do you always act in the best interests of the customer, putting their needs first? Growth Mindset: Do you focus on progress rather than perfection? Continuous Improvement: Are you never satisfied with the status quo? Want to know more? Check out our website or connect with us on LinkedIn! Apply today to join a fast-growing innovative company Not a good fit but know someone who is? Please refer them! Local candidates only, no relocation assistance available #LI-Hybrid Join Reynolds Consumer Products and Drive Your Career across a world of opportunities! For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at ******************************. No recruiter calls or emails please. RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations. Posted Salary Range USD $130,000.00 - USD $140,000.00 /A Bonus Eligibility Role is eligible for 10% annual incentive provided the business meets financial goals and the individual meets their performance goals, subject to plan administration guidelines.

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: Collegis provides IT management services to colleges and universities across the United States. We are seeking an IT manager to lead multi-site end-user support delivery for up to six partner institutions. This role manages up to six site leaders (IT Support Specialist Supervisors) and provides leadership direction, standards, and operational oversight for local IT Support Specialists (“ITSS”) at supported schools. The role includes overseeing service-level delivery and quality, as well as the operating budget and functional performance. The IT Support Specialists teams provide local support for end-user systems, classroom technologies, including audio-video, remote hands for servers, networking, voice, and application support teams. This role is leadership-forward and outcomes-driven. The ITSS Manager owns service delivery performance-customer satisfaction, SLA attainment, escalation leadership, consistent execution across campuses, and continuous improvement. The ITSS Manager sets expectations, coaches leaders, and ensures the right staffing, skills, processes, and tools are in place. The role partners closely with infrastructure, networking, voice, and application support teams to coordinate efficient dispatch, remote-hands coverage, and timely resolution for complex issues. Primary Responsibilities, Essential Functions and Requirements: Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools. Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality, cycle time, and closure times); use data to drive actions and results. Coach, develop, and enable ITSS Supervisors and teams through clear expectations, regular feedback, career development, and training plans; build a culture of ownership and service excellence. Deliver to service-level targets governed by SLAs and contracts by proactively adjusting staffing, schedules, skills, processes, and workflows; partner with other teams to reduce repeat issues and improve outcomes. Serve as an escalation and stakeholder leader in collaboration with vCIOs and Partner Managers; run effective incident communications, set expectations, and maintain trusted relationships with campus leadership. Manage operating expenses for the function; forecast, track, and control spend while ensuring the service is resourced appropriately and delivered efficiently. Drive operational excellence and continuous improvement: standardize service practices across sites, maintain playbooks, improve knowledge management, and implement quality assurance to improve consistency. Ensure support tools and workflows enable efficient service delivery (ITSM, workflow management, ticket triage, and related technologies) in partnership with tool owners; identify gaps and champion improvements. Lead process adoption and change management for new or improved support processes and enablement initiatives; recommend technology investments that improve experience and efficiency. Expand and improve end-user self-service and knowledge content to reduce avoidable contacts and improve first-contact/first-resolution outcomes. Collaborate with other technology and support teams to identify root causes and resolve recurring issues through problem management practices. Communicate and escalate risks, trends, and service-impacting issues to leadership; provide concise, executive-ready updates and mitigation plans. Use sound judgment and critical thinking to make timely management decisions; balance customer impact, risk, and service commitments. Plan, prioritize, delegate, and oversee the quality of work across sites; ensure consistent standards, documentation, and follow-through. Hire and retain top talent; manage performance, including recognition and corrective action when needed; build a high-performing, accountable team. Manage end-user communications for service-impacting activities; ensure messaging is clear, timely, and appropriate for the audience. Model professionalism and calm, effective leadership-especially during escalations and incidents; represent Collegis well with internal and campus stakeholders. Enforce information security policies and operational controls; ensure teams follow the right handling, escalation, and reporting practices for sensitive data. Reduce risk of misuse of information assets by ensuring teams follow asset controls and security requirements, and by coordinating with appropriate teams on patch/compliance processes that support services delivered. Travel to supported schools as needed (typically up to 20%). Participate in an after-hours escalation rotation for major incidents and critical campus needs; act as an escalation leader when on-call. Requirements Experience and Qualifications: 10+ years of experience in information technology, including 5+ years leading end-user support / helpdesk operations (multi-site, distributed, or enterprise environments preferred). Experience leading leaders/managers strongly preferred. Strong understanding of IT service delivery and customer service best practices; ability to translate service goals into measurable execution. Demonstrated people-leadership strength: coaching, performance management, hiring, development planning, and building accountable, high-performing teams. Financial management skills to manage an operating budget, staffing plans, and service efficiency initiatives. Ability to perform in an agile, fast-paced environment and lead through ambiguity, change, and competing priorities. Ability to collaborate with technology and business leaders and present ideas in a user-friendly, non-technical manner. Excellent written and verbal communication; able to communicate effectively with campus leadership, vCIO partners, and Collegis leadership, including during escalations and incidents. Availability for occasional evening/weekend support for critical incidents and escalation leadership. Education, Certifications and Licensures: Bachelor's degree or equivalent experience required. ITIL/HDI and/or leadership development training preferred Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************, or alternatively through LinkedIn. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation. Salary Description 90,000-120,000

Full-time Description Department: Information Technology Site: Chicago/Evanston/Northbrook Reports to: VP of Information Systems and Security Officer FLSA Status: Exempt THE ORGANIZATION Through clinical services, education, and research, The Family Institute at Northwestern University (TFI) is one of the nation's leading relationship-based behavioral health organizations committed to strengthening and healing children and adolescents, couples, families, and individuals. When you join The Family Institute, you are joining a team of over 250 collaborators comprised of clinicians, educators, researchers, therapists-in-training, partners, and administrators across three service sites. We are a strong, independent organization focused on advancing the world of behavioral health. Learn more about our culture. THE ROLE Reporting to the Vice President of Information Systems, this role is responsible for managing the day-to-day operations of the Information Technology Department. The major components of this role include infrastructure support, Help Desk operations, setting institution-wide technology standards/practices, and leading projects in these areas. The IT Operations Manager will also focus on defining and developing key performance indicators to continually enhance the efficiency and effectiveness of the TFI IT Department. To be successful in this role, the IT Operations Manager must ensure the stability, security and efficiency of TFI's technology systems and infrastructure, while providing TFI employees and leadership teams with the tools, documentation, and training for effective daily operations. This role oversees IT operations, support teams, vendors, and technology projects to optimize processes and foster continuous improvement across the organization. JOB RESPONSIBILITIES Manage end-user support within Microsoft 365 and Azure environment, Help Desk staff, hands-on resolution of support issues, and ticketing system. Maintain asset management tools to keep accurate records of deployed software and hardware inventory. Ensure IT-related on-boarding, off-boarding and training materials are updated and accurate and participate in new employee and student orientation. Oversee patch management to ensure timely operating system and software updates, and hardware replacements. Manage identity and access management, user accounts, and roles-based access for TFI applications. Manage LAN/WAN and Wi-Fi operations including triaging issues and dispatching contracted resources to affected areas. Serve as a primary point of contact for Internet connectivity issues and interface with ISPs as needed to resolve outages or performance degradation. Monitor ISP performance to ensure adherence to contracted SLAs. Manage VPN technologies, user permissions, and troubleshooting/resolving connectivity issues. Responsible for ongoing operations of telecommunications technologies including telephone, fax, and customer-facing contact center. Monitor and maintain routine backup and disaster recovery procedures. Perform periodic tests of backup data integrity. Develop disaster scenarios and conduct simulations to test recovery procedures. Collaborate with VP of IS to develop policies and processes which ensure quality service delivery in accordance with ITSM best practices. Maintain policies and processes based on changing business requirements to ensure data accuracy, information security, and legal/regulatory compliance. Establish appropriate security practices in all areas of responsibility in collaboration with Data Privacy and Security. Develops and maintains productive relationships with TFI users to ensure technology platforms and hardware meet current and future business needs. Review vendor invoices to ensure accuracy of billing details and provide necessary feedback/documentation to Vice President of Information Systems. Assist Vice President of Information Systems with budget planning, expense management, and technology strategy. Conducts audits of currently implemented applications to verify their relevance in the workplace. Serve as project manager for technology implementations within assigned areas of responsibility. Provide weekly status reports to Vice President of Information Systems. Lead the strategic development and deployment of advanced Artificial Intelligence (AI) and automation solutions, rigorously evaluating and integrating cutting-edge technologies to significantly improve operational efficiency, strengthen security measures, and deliver superior business outcomes. Stay updated with emerging technologies and encourage the adoption of AI and automation to improve efficiency and security, lower operational costs, and drive innovation. Cultivate and encourage a forward-thinking mindset by promoting research and development, continuous learning, and the adoption of modern methodologies. Other duties as assigned. SUMMARY OF QUALIFICATIONS Knowledge and Skills 5+ years experience with administration of Microsoft 365 and Azure environment. 5+ years of experience working in IT operations performing similar duties. Bachelor's degree in information technology, Computer Science, Information Systems, or related field, or equivalent experience. Solid understanding of a broad set of IT concepts: computer systems, information security, networking, systems administration, databases and data storage systems, and phone systems. Advanced knowledge of wireless networking technology and associated security best practices. Experience implementing and troubleshooting DNS, DHCP, VPN networking technologies. Expert knowledge of Windows operating systems, and significant experience supporting Mac devices/operating systems. Ability to support relevant organizational applications within Android and iOS environments. Experience working with popular incident tracking and asset management software applications. Excellent verbal and written communication skills with the ability to establish strong working relationships with community members. Prior experience within a healthcare setting and familiarity with HIPAA requirements is preferred. Demonstrated expertise in leveraging AI and automation to optimize IT operations, accelerate digital transformation, and proactively enhance organizational security and risk management. Industry-related certifications (CompTIA, ITIL, PMP, MCSA, etc.) are preferred. Requirements PHYSICAL AND MENTAL REQUIREMENTS Work will be conducted in a climate-controlled office setting with extensive use of computers and other office equipment. The ability to safely lift 25 pounds is required to move computers and related peripherals. Must be able to compose written reports clearly and effectively. Must be able to be in a stationary position due to attention to computer screen. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ability to observe details at close range (within a few feet of the observer) to perform work-related duties. Must be able to apply established protocols in a timely manner. Must be able to determine solutions to problems. Must be able to operate successfully while handling multiple projects. EQUAL OPPORTUNITY EMPLOYER The Family Institute is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other protected class. We strive to create a working environment that is free of all forms of discrimination and one that promotes human dignity and mutual respect among all staff. We believe every member of our organization enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, to identify challenges, and to discover, design, and deliver solutions. If you are a candidate with a disability and require reasonable accommodation to complete this application, please direct your inquiries to the Recruiter. Compensation is based on a number of factors, including but not limited to: scope and responsibilities of the position; a candidate's applicable work experience, key skills and qualifications, as well as internal and external market considerations. The pay range for this full-time, exempt position is $76,242.00 - $104,833.3/year. The Family Institute provides competitive benefits, including health, a 403(b) retirement savings plan, generous time off, and professional development. For a more inclusive list of benefits, please visit our Careers page at **************************************************

💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability ⚠️ Important Note - Read Before Applying This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor. We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM. You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms. About the Role Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics. Key Responsibilities Diagnose and resolve hardware and software issues on Windows and Mac devices Troubleshoot OS problems: boot errors, blue/black screens, login failures Perform clean-ups and system tune-ups for slow/unresponsive machines Assist with wired and wireless internet connectivity issues Replace hardware components: hard drives, fans, RAM, etc. Reinstall or repair Windows/mac OS using bootable USB or recovery tools Setup and troubleshoot commercial printers and scanners Add remote support tools or desktop shortcuts as needed Educate clients with basic how-to or post-service guidance Document service details and escalate complex problems if necessary Requirements 2+ years of IT support experience, ideally in the field Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting Skilled in hardware replacement and component-level repair Knowledge of networking basics (LAN/WiFi setup and troubleshooting) Familiarity with commercial printers/scanners is a plus Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.) Reliable vehicle and valid driver's license Strong communication skills and a professional attitude Ability to work independently and manage your own time Benefits What You Get Competitive on-site pay: $35/hour Fully flexible schedule - you only accept jobs when you're available Be part of a nationally recognized tech service brand Dispatching, client communication, and billing are handled for you What to Expect After You Apply Intro call with one of our recruiters Electronic onboarding (contractor paperwork, policies, etc.) Submit a mandatory background check Provide your preferred availability through our technician portal Get access to our CRM and start receiving on-call job opportunities in your area Great For Techs Who... ✅ Want part-time, flexible work without fixed hours ✅ Enjoy working independently and solving a wide range of tech issues ✅ Are looking to supplement their income with on-demand tech work

Job Description We are a rapidly growing IT Managed Service Provider located in the Westchester. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude. The Systems Administrator is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients. Qualifications/Requirements: College degree in IT preferred or equivalent work experience. Certifications in A+, Microsoft, CCNA/CCNP preferred or equivalent work experience. Must have a minimum of 5 years' work experience as a Help Desk Technician/Engineer in a corporate or managed services environment. Must have 3-5 years of Microsoft Server experience Experience with Firewalls/VPN Must have excellent knowledge of Microsoft Office 365 applications and be able to support them. Must have excellent customer service skills. Must be self-directed and have the ability to problem solve. Must have ability to be disciplined and self sufficient Preferred to have Managed Service Provider experience Prefer candidates local to the Chicago land and surrounding areas. Compensation: You will learn an immense number of things at our company. Background will be checked. Please send your resume and contact information, and one recent IT project you completed. This will be a W2 position. Professional working environment Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Referral program Vision insurance Powered by JazzHR nd NNizeFWh

# # Under general supervision of Staff Pharmacist and according to precise procedures, assists pharmacist in filling prescriptions by interpreting, preparing, and distributing medications. Fills medication orders with appropriate medications (for review and approval by a Registered Pharmacist). Transcribes and enters physicians# orders into the computer, price prescriptions and supplies, enters charges and performs associated duties. Maintains computer operations/billing functions for St. Catherine Hospital. In addition, assists with the pharmacy computer operations/billing functions for the System. #Education/Experience A high school diploma is required. Previous experience in a hospital or retail pharmacy for a minimum of 2 years, completion of a technician training course, or eligibility to complete in-house training program is required. Must have basic typing skills and a working knowledge of the names of medications and the ability to perform common pharmaceutical calculations is preferred. State of Indiana licensure as a Pharmacy Technician required. Comprehensive Benefits Program (Not all inclusive) Medical, dental and vision coverage####### Healthcare and Dependent Care Spending Accounts Retirement savings plan Life insurance and disability coverage options Fitness center discount program Tuition assistance and career development Paid Time Off Wellness, reward and recognition programs Employee Assistance Program # Counseling, nutritional and financial education, etc. Perks - Instant Discounts # Exclusive Deals on hotels, food, clothing, etc. # Join our team of healthcare professionals at Powers Health # Apply today! We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, CHS/Powers Health offers a competitive wage and benefits package along with the necessary tools, resources and mentoring opportunities to support your career advancement goals. # Position Summary Under general supervision of Staff Pharmacist and according to precise procedures, assists pharmacist in filling prescriptions by interpreting, preparing, and distributing medications. Fills medication orders with appropriate medications (for review and approval by a Registered Pharmacist). Transcribes and enters physicians' orders into the computer, price prescriptions and supplies, enters charges and performs associated duties. Maintains computer operations/billing functions for St. Catherine Hospital. In addition, assists with the pharmacy computer operations/billing functions for the System. Education/Experience * A high school diploma is required. * Previous experience in a hospital or retail pharmacy for a minimum of 2 years, completion of a technician training course, or eligibility to complete in-house training program is required. * Must have basic typing skills and a working knowledge of the names of medications and the ability to perform common pharmaceutical calculations is preferred. * State of Indiana licensure as a Pharmacy Technician required. Comprehensive Benefits Program (Not all inclusive) * Medical, dental and vision coverage * Healthcare and Dependent Care Spending Accounts * Retirement savings plan * Life insurance and disability coverage options * Fitness center discount program * Tuition assistance and career development * Paid Time Off * Wellness, reward and recognition programs * Employee Assistance Program - Counseling, nutritional and financial education, etc. * Perks - Instant Discounts & Exclusive Deals on hotels, food, clothing, etc. Join our team of healthcare professionals at Powers Health Apply today! We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, CHS/Powers Health offers a competitive wage and benefits package along with the necessary tools, resources and mentoring opportunities to support your career advancement goals.

Job DescriptionDescription: In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch! Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments. Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration. Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst. Responsibilities: Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability. Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs. Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access. Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures. IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency. Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement. Requirements:

For more than three decades, premier organizations have trusted IPM to lead the successful execution of their strategic portfolios and critically important initiatives. Headquartered in Chicago with offices in Boston, Parsippany, Minneapolis, St. Louis, Los Angeles, and San Francisco, IPM has led more than 5,000 projects for over 500 clients. Our clients range from Fortune 100 companies to start-ups. We are a certified "Great Place to Work" company and have been named to the Great Place to Work list of "Best Workplaces in Consulting and Professional Services". Our Consultants are our full-time employees and the competitive advantage that sets us apart from the rest. IPM partners with clients across multiple industries. * Within each industry we lead, at the core team level, complex, enterprise business technology initiatives or transformations. * Within each industry we lead business process assessments and/or continuous improvement efforts related to enterprise systems. JOB DESCRIPTION The Business Technology Consultant leads the strategy, planning, scheduling and management of projects and programs, applying technical and managerial skills to satisfy business, technology and systems project objectives. You will partner with client leadership and delivery teams to lead project strategy and program planning and execution across various functions, driving projects and programs to achieve mission-critical outcomes for our clients. At each new engagement you will leverage the continual exposure and experiences from working within a variety of clients and project types. Your primary goals and focus will be to: * Lead complex enterprise business technology initiatives or transformation * Lead business process assessments and/or continuous improvement efforts related to enterprise systems * Develop and drive integrated project strategy and plans, aligning project tactics with project strategy * Manage projects within established scope, schedule and budget while exceeding IPM project management standards * Develop and document high-level strategies for accomplishing specific project objectives * Establish, maintain and lead high performance project teams, serving as the project advocate within the client organization DESIRED SKILLS AND EXPERIENCE The ideal candidate for the Business Technology Consultant position will possess the following: * Bachelor's degree in computer science, science, engineering or a relatable discipline. Advanced degrees are a plus * 4-7 years of experience implementing complex, enterprise business technology initiatives or transformations related to enterprise systems such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Quality Management Systems (QMS), Warehouse Management Systems (WMS), Supply Chain Systems (SCM), Product Lifecycle Management (PLM), Project and Portfolio Management Systems (PPM) and/or Human Resource Information Management (HRIS) * 2+ years of experience as a project manager * Knowledge and application of a disciplined project management process (Six Sigma and Project Management Professional certifications are a plus) * Exceptional interpersonal and leadership skills to effectively communicate and build relationships with a broad spectrum of audiences at all organizational levels * Demonstrated ability to adapt to new situations and learn quickly. WHY IPM Engaging culture: IPM has a caring, nurturing culture with a transparent communication approach and culture-building and team-building events, both regional and company-wide. Inclusion: Diversity, Equity and Inclusion have always been a part of our culture; we are a company that treats everyone with respect and dignity. Everyone has a voice and is heard. Professional development: We ensure you reach your professional aspirations by providing you with training and development opportunities. We'll create the bandwidth you need to further your career at IPM. You are IPM's future - we only promote from within. Diverse projects: We lead a wide variety of projects and provide significant exposure to many clients and project types. Collaborative work environment: We have a well-structured system to provide support from managers, internal teams, and our Centers of Excellence (CoE). Our CoEs serve as a resource for specific service and industry knowledge, tools and best practices. Comprehensive compensation and benefits program: including 100% employer-paid health for employees and 85% paid health for dependents; 401(k)matching, performance bonus, relocation assistance, tuition reimbursement, paid vacation, holiday, personal and sick time, among many others. Salary range is $100,000 - $115,000. Philanthropy: We are devoted to the communities we serve and actively promote employee involvement in community improvement projects. We've created "Project Mercy" to channel our philanthropic efforts every quarter. Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, and market / business considerations. IPM is an equal opportunity employer. We are committed to provide equal employment opportunities to all employees and applicants for employment. IPM's hybrid work environment requires a minimum of three days in the office. The specific days are flexible and may vary depending on project schedules and meetings. On-site locations may also vary. In addition, we follow our clients' guidance on on-site requirements, so the minimum number of days in the office may increase depending on the client and project assignment.

We are seeking an IT Support Specialist to provide technical support in our Chicago office of 200+ users. The ideal candidate will have strong hardware knowledge, including laptop memory replacement and processor troubleshooting, along with experience in warranty replacements. Proficiency in Microsoft Intune is essential, particularly in application packaging, device management, and onboarding through Autopilot. Candidates should also possess solid admin capabilities in Outlook within a 365 environment, encompassing mail trace, distribution list creation, and Exchange troubleshooting. A background in Azure administration, including MFA resets and group management, and on-prem Active Directory tasks such as user membership management is required. Basic PowerShell skills for investigative purposes and familiarity with Apple Business Manager and Jamf-specifically application packaging, device locking, and password resets-are also necessary. This role demands strong troubleshooting abilities, excellent communication skills, and the capacity to thrive in a fast-paced environment Required Technical skills: Provide technical support to a team of 200+ users in an office environment. Troubleshoot and perform hardware repairs, including laptop memory replacement, processor troubleshooting, and warranty replacements. Administer Microsoft Intune, including: Packaging applications for deployment. Managing hardware by wiping and locking devices. Onboarding devices through Autopilot and manually adding them as needed. Support Microsoft Outlook within the 365 environment, which includes: Mail trace investigations. Building and managing distribution lists. Troubleshooting Exchange-related issues. Administer Azure services, including: Multi-Factor Authentication (MFA) resets. Session resets for users. Creation and management of user groups. Manage on-prem Active Directory tasks such as: Group creation. User membership management and permissions. Utilize basic PowerShell for investigative purposes, such as: Retrieving IP addresses. Locating DNS information. Analyzing network connections. Administer Apple Business Manager and Jamf, including: Packaging applications. Locking devices. Resetting Jamf passwords. Required Basic skills: Experience with networks, firewalls/security, and operating systems. Ability to lift 50 pounds safely. Self-motivated and Self-organized. Basic mechanical aptitude. Ability to troubleshoot first tier computer hardware and software issues. Excellent attention to detail and strong documentation skills. Outstanding verbal and written communication skills. Strong organizational and interpersonal skills. Exceptional problem-solving abilities. Collaborates well with other teams. Responsibilities: Proven experience as an IT Support Specialist or similar role. Strong hardware knowledge, particularly with laptops, including memory and processor issues. Familiarity with Microsoft Intune in an administrative capacity. Proficient in Microsoft Outlook and Exchange within a 365 environment. Knowledge of Azure administration, including MFA and user group management. Experience with on-prem Active Directory administration. Basic PowerShell experience. Familiarity with Apple Business Manager and Jamf administrative tasks. Assembles workstations including mechanical standing desks. Unboxes and organizes inventory items. Receives and organizes inventory while maintaining inventory tracking system. Installs IT equipment inclusive of TVs. Provides third tier IT support to employees and business resolving moderate to complex problems and tickets as a member of the Help Desk Team. Responds to escalated employee issues and incidents in a proactive, timely fashion Education & Experience: Degree in information technology or certifications in CompTIA A+, Udemy IT Help Desk Professional, Microsoft IT Support, Apple Support. 3+ years of relevant experience What we offer: Business casual atmosphere in a flexible working environment Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise Defined and undefined career pathways allowing you to grow your own way Competitive medical, dental, vision, and life insurance benefits Maternity and paternity leave Personal Time Off and Volunteer Time Off to give back to the community RSUs as well as employee stock purchase plan and 401k with match Work from anywhere 3 weeks out of the year

Why Bally's: Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: As an IT Technician, install and maintain computer systems and networks. You will also instruct users of the systems to ensure appropriate, efficient, and safe usage of the IT infrastructure. Responsibilities: * Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere * Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations * Set up workstations with computers and necessary peripheral devices * Check computer hardware to ensure proper and efficient functionality * Install and configure appropriate software and functions according to specifications * Develop and maintain local networks in ways that optimize performance * Ensure security and privacy of networks and computer systems * Provide orientation and guidance to users on how to operate new software and computer equipment * Organize and schedule upgrades and maintenance without deterring others from completing their work * Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etcetera) * Maintain records and logs of repairs and fixes and maintenance schedule * Identify computer or network equipment shortages and place orders * Perform other duties as assigned Qualifications: * Must be 21 years of age or older * Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board * Must have a high school diploma or equivalent * Must have practical experience installing and maintaining systems * Must have excellent communication, and analytical * Must have open work availability to work nights, weekends, and holidays Casino Experience Preferred. What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts * Target Salary Range: $21.50 - $25.75/hr Physical Demands & Work Environment: * Frequently required to lift up to a maximum of 30 pounds * Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead * The work environment contains bright lights, loud noise, and stressful situations.

Q Center is looking for a Full Time IT Administrator to join our team! Job Summary The IT Administrator is responsible for managing, maintaining, and supporting Q Center's technology infrastructure to ensure secure, reliable, and efficient operations. This role oversees networks, servers, systems, and user devices while ensuring compliance with IT policies and security standards. The IT Administrator also monitors system performance, troubleshoots issues, coordinates technology upgrades, and implements solutions that enhance productivity and protect company data. This position is on-site, with a schedule that may include evenings and weekends, generally a 45 hour workweek from 7:00am - 4:30pm. Starting rate for this position is $70,000/year. Benefits Paid time off 401(K) with employer match Holiday Pay Medical, Dental and Vision Insurance with Wellness Credits Employee Assistance Program Basic Life, AD&D Disability Benefits Employee Meals Education & Experience: Bachelor's Degree: Computer Science, Engineering, Information Technology, MIS, or related field required. Advanced understanding of the Microsoft Technology Stack: Exchange/email, M365, Active Directory/Entra, VMWare (vSphere), Intune, Teams, SharePoint, Defender and Group Policy management Experience with Cisco Routers, SonicWall Firewalls, and Cisco Switching components/infrastructure. Experience with configuring and troubleshooting wireless infrastructures, including access points and controllers. Knowledge of operating systems, enterprise backup / recovery procedures, and system performance-monitoring tools. Physical requirements: Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates. Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments. Maximize financial performance while upholding quality standards and maximizing levels of associate and guest satisfaction. Define and implement department objectives and standard operating procedures. Maintain Q Center Standard Operating Procedures regarding Purchase Orders in Birchstreet. Conduct departmental training, departmental meetings developing associate morale and skills. Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks and risk management is achieved. Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming. Keep immediate supervisor fully informed of all problems or matters requiring their attention. Respond to all associate and guest requests, problems, complaints and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction. Maintain a clean, organized work area and manage all necessary department supplies. Ensure overall associate and guest satisfaction and safety is achieved. Perform other related duties as assigned. Maintain servers, networks, operating systems, and hardware devices. Perform system updates, backups, and routine maintenance. Troubleshoot hardware, software, and network issues. Assist users with technical problems and access requests. Create, manage, and secure user accounts, permissions, and roles. Enforce access control and authentication policies. Monitor systems for security threats. Implement security tools, patches, and policies. Support backup and disaster recovery processes. Track uptime, performance, and resource usage. Identify and resolve bottlenecks or failures. Maintain inventory of hardware and software. Handle software installations, licensing, and updates. Assist with technology upgrades, migrations, and new system implementations. Recommend improvements to enhance efficiency and reliability. The Q Center: Q Center is more than a conference center - it's an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn't just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest's premier special event venues! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law. EEO is the Law Supplement Notice Pay Transparency If you require a reasonable accommodation to complete an application, please email your request to ******************* and provide the job title to which you are applying.

Job DescriptionJoin a growing automotive group with over 111 years of history. At the Graff Automotive Group, we're committed to innovation, community, and excellence. We're looking for a skilled IT Technician to support our multi-dealership campus , ensuring that our technology systems are secure, efficient, and aligned with the needs of our business and team members The IT Technician will install, maintain, and support computers, networks, and systems across the Graff Auto Campus. This role requires a proactive problem solver who can manage day-to-day support requests while maintaining compliance with IT policies and security protocols.You'll collaborate closely with dealership staff, the Group IT Team Lead, and IT Director to ensure smooth operations across multiple stores and departments.Key Responsibilities Serve as the on-site technical resource for assigned location(s), following direction from IT leadership. Ensure compliance with company IT policies and security standards. Set up, maintain, and troubleshoot workstations, printers, routers, and other peripherals. Deploy and configure software to meet operational requirements. Provide user guidance and support for hardware, software, and new equipment. Monitor and maintain network performance and security. Schedule and execute system upgrades with minimal disruption to dealership operations. Diagnose and resolve hardware/software issues efficiently, documenting all work performed. Maintain accurate records of IT inventory, repairs, and maintenance schedules. Collaborate with vendors and end users to resolve technical issues and fulfill equipment needs. Qualifications Proven experience as an IT Technician or in a similar support role. Experience in a help desk or multi-location support environment. Familiarity with Dealership Management Systems (DMS) and automotive OEM software is a plus. Strong knowledge of Windows 11 and Microsoft Office 365; GSuite familiarity is a plus. Understanding of internet security, data privacy, and network fundamentals. Excellent troubleshooting, communication, and documentation skills. Strong organizational and time management abilities. Must be able to occasionally travel between locations within the Graff Auto Campus. Why Graff? Be part of a team-oriented organization built on integrity and innovation. Work within a state-of-the-art, multi-brand automotive campus. Competitive pay and benefits package. Opportunities for growth and professional development within a trusted family-owned group that's been serving customers since 1914.