Information technology consultant jobs in Hampton, VA

ARS is currently seeking skilled professionals with experience in the Department of Defense (DoD) sector for opportunities in Norfolk, VA. These roles offer excellent opportunities for individuals to support NATO's Allied Command Transformation (ACT), the Alliance's premier agent for change-driving, facilitating, and advocating continuous improvement of Alliance capabilities to maintain and enhance the military relevance and effectiveness of the Alliance. All roles will collaborate with ACT to provide appropriate support to NATO missions and operations; lead NATO military transformation; improve relationships, interaction, and cooperation with partners, nations, and international organizations. ACT leads concept development, capability development, training and lessons‑learned initiatives, and supports policy development within NATO. Available Positions (multiple openings) Contract Support Contract Procurement Enterprise Architect AI Data Scientist Business Intelligence Analyst Applied Technology Engineer Cyberspace Developer (Depending on your background and experience, you may be considered for one or more of these roles). Candidates will be expected to (depending on their assigned position) perform one or more of the following: Lead or support projects related to systems engineering, systems integration, logistics, cybersecurity, and tactical data links. Develop and execute strategies for acquisition, contract performance, and implementation of mission systems. Interface with contract officers and program managers to ensure compliance, performance, and deliverables. Design, document, and maintain enterprise architectures, standards, and governance frameworks that align with DoD and NATO requirements. Use data science, machine learning, and AI techniques to analyze operational and technical data for trend detection, predictive modeling, and decision support. Create and maintain business intelligence dashboards, reports, and analytics capabilities to provide actionable insights to leadership and stakeholders. Design, build, configure, and test applied technology solutions (hardware, software, firmware, embedded systems) to support mission needs. Develop, secure, and test cyberspace operations, software, and networked systems; design resilient and scalable software architectures in contested environments. Oversee the lifecycle management of complex technical systems from concept and requirements definition, through development, testing, deployment, and sustainment. Identify and mitigate risks to project timelines, budgets, and deliverables; escalate issues appropriately. Ensure that all engineering, development, and acquisition processes align with DoD, NATO, and industry best practices and standards (e.g. DoDAF, TOGAF, cybersecurity frameworks). Maintain and enhance security posture consistent with DoD (e.g. RMF, DIACAP) and NATO security directives. Provide regular reporting and updates to leadership on project status, metrics, milestones, and performance. Coordinate across cross‑functional teams (program management, operations, test & evaluation, contracting) to deliver integrated solutions to mission‑critical challenges. Position Requirements Security Clearance: Active Secret clearance is required to start. (All positions will require a NATO clearance as well). Citizenship: Must be a U.S. citizen. Experience: Prior DoD or similar government contract experience is strongly preferred. Technical Expertise: Depending on the role, experience is expected in one or more of the following domains: Systems engineering and integration Acquisition and contract oversight Enterprise architecture frameworks (e.g. DoDAF, TOGAF) AI, machine learning, data analytics Business intelligence and reporting tools (e.g. PowerBI, Tableau, etc.) Embedded systems, software development, hardware integration Cybersecurity, secure coding, resilience, network operations Tactical data links and mission systems Skills: Excellent communication (written and verbal) and presentation skills Demonstrated leadership, collaboration, and mentorship capabilities Strong analytic, critical thinking, and problem-solving skills Ability to translate technical concepts to nontechnical stakeholders Adaptability in a fast-paced and mission-driven environment Education: B.S. degree in Engineering, Computer Science, Cybersecurity, Data Science, or a related field is preferred. Master's degree or relevant certifications (e.g. PMP, CISSP, TOGAF, AWS, etc.) are a plus. Work Environment You will be embedded in a mission-focused, collaborative environment working side by side with military, NATO, and contractor teams. Expect agile, rapid‑cycle work, frequent interactions across technical and leadership levels, and a commitment to quality and security. Why Work with Us? Applied Research Solutions (ARS) is a respected, world-class provider of technically integrated solutions. We deliver premier talent and technology across our focused markets to provide unparalleled, continuous mission support. We've been honored as a Best Places to Work nominee since 2020. At ARS, our career-driven, loyal professionals are the key to our success, enabling us to deliver state-of-the-art results for our mission partners. With an industry-competitive benefits package, awards and recognition programs, and direct access to ARS senior management, we are dedicated to the growth and well-being of every team member. Additional Notes All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history, identity verification, and other checks.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift Command vessels. Work will be onsite in Chesapeake and Norfolk Virginia and will require extensive travel. REQUIRED QUALIFICATIONS Must have a DoD Secret Clearance Work will occur at contractor facilities in Chesapeake Virginia and at Navy facilities in the Norfolk area. Extensive travel will be required to CONUS and OCONUS locations Possess or be able to obtain a US Passport within 1 month of hire Must possess an IAT II-level security certification as outlined in DoD 8570.01-M Must have at least 7 years of progressive IT experience, with recent POR experience within the past 3 years Must possess Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: CANEs, ADNS, COMPOSE 4.0.x, GCCS 4.1.1.2, CENTRIXS Block 0/1/2, and/or CND systems Must possess knowledge and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support, server virtualization software (VMWare or Microsoft Hyper-V) usage, workstation image deployment, Microsoft Active Directory user and group administration, TMG, IAV patching, CTO/EXORD/OPORD implementation, HBSS configuration, WSUS configuration, Naval Fleet NOC engagement DESIRED QUALIFICATIONS Experience managing small teams to coordinate the installation and maintenance of Navy IT systems in accordance with established policies and procedures Should be able to lift items of 50lbs or less and be able to navigate uneven work surfaces in the environment Must be able to efficiently communicate with senior leadership on the status of activities being performed Must be able to effectively manage team member activities to ensure complete success in resolving the problems being encountered by the user base. PAY RANGE Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $80,000 - $102,000 USD Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Powered by JazzHR IMq3Vmx0cD

The IT Administrator is responsible for maintaining the company's information technology systems, ensuring reliable and secure operation of all computer networks, servers, and related hardware and software. This position provides technical support to employees, manages IT infrastructure, and ensures data security and system efficiency. Key Responsibilities Network and System Administration - Install, configure, and maintain servers, workstations, and network devices (routers, switches, firewalls, printers, etc.). - Monitor network performance and troubleshoot connectivity or performance issues. - Manage user accounts, permissions, and access controls across systems. - Ensure reliable backups and disaster recovery solutions are in place and tested regularly. Technical Support - Provide Tier 1 and Tier 2 technical support to employees for hardware, software, and connectivity issues. - Maintain an IT helpdesk system and respond to service requests in a timely manner. - Train staff on basic IT procedures, cybersecurity awareness, and software use. Cybersecurity and Compliance - Implement and maintain security protocols to protect company data and systems from unauthorized access or breaches. - Regularly update antivirus software, firewalls, and other security measures. - Conduct periodic system audits and vulnerability assessments. - Ensure compliance with company policies and relevant data protection regulations (e.g., GDPR, HIPAA, PCI, CMMC, etc.) Software and Hardware Management - Install and update operating systems, business applications, and productivity software. - Track IT assets and maintain inventory records of all hardware and software. - Evaluate and recommend technology upgrades or replacements to support company growth and efficiency. Project Management - Assist with planning and implementing IT projects, including system upgrades, migrations, and integrations. - Coordinate with third-party vendors and service providers for equipment purchases and support contracts. Qualifications Education and Experience - Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). - 2-5 years of experience in IT administration or a similar technical role. - Certifications such as CompTIA Network+, Security+, Microsoft Certified Systems Administrator (MCSA). Knowledge, Skills, and Abilities - Strong understanding of Windows and/or Linux operating systems. - Proficiency in Active Directory, Office 365, and cloud-based environments (Azure, AWS, etc.). - Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). - Excellent problem-solving and communication skills. - Ability to manage multiple priorities in a fast-paced environment. - Strong attention to detail and commitment to data security. Physical Requirements - Prolonged periods sitting at a desk and working on a computer. - May occasionally need to lift up to 25 lbs. for moving IT equipment. Work Environment - Primarily office-based. - May require after-hours or weekend work for system maintenance or emergency troubleshooting.

Power Monitors, Inc. is seeking an experienced IT Administrator to join our team of highly skilled engineers. Basic Qualifications - Experience maintaining Linux servers - Experience in desktop administration for Linux, Mac and Windows PCs - A strong networking background - Ability to rapidly shift gears between multiple projects - Ability to learn and apply new technology quickly and efficiently Candidates with the following skills will be given preference - Strong networking experience, especially with OpenVPN and IPSec - Familiarity with MySQL/MariaDB - Managing Amazon AWS hosts - DevOps experience deploying and scaling web-based application This is an on-site position. Why Power Monitors? Power Monitors, Inc. is the leading manufacturer of power quality analyzers and wireless power quality test equipment for residential, commercial, retail, institutional, industrial, and substation applications. Since 1986, we have been dedicated to helping utilities and their customers detect, measure, and remediate power quality issues worldwide. We pride ourselves on: 24/7 Technical Support Industry-leading power quality training A robust line of wireless test equipment and software A culture committed to innovation and outstanding customer service Benefits We offer a competitive and comprehensive benefits package, including: Health, Dental, and Vision Insurance Health Savings Account (HSA) Supplemental Insurance Options Employer-Paid Life Insurance Paid Time Off (PTO) 401(k) Retirement Plan with Company Match Education Reimbursement Power Monitors, Inc. is an Equal Opportunity Employer. If you're ready to take on the challenge and contribute to an innovative, growing company, we look forward to hearing from you!

Bachelor's Degree in STEM and at least 2-4 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. May lead and direct the work of others. Analyzes and develops computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develops plans for automated information systems from project inception to conclusion. Analyzes user interfaces, maintain hardware and software performance tuning, analyze workload and computer usage, maintain interfaces with outside systems, analyze downtimes, analyze proposed system modifications, upgrades and new COTS. Analyzes the problem and the information to be processed. Defines the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinates closely with programmers to ensure proper implementation of program and system specifications. Develops, in conjunction with functional users, system alternative solutions. Conducts sites surveys; assesses and documents current site network configuration and user requirements. Designs and optimizes network topologies. Analyzes existing requirements and prepares specifications for hardware/software acquisitions. Prepares engineering plans and site installation Technical Design Packages. Develops hardware/software installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Configures computers, communications devices and peripheral equipment. Installs network hardware/software. Trains site personnel in proper use of hardware/software. Builds specialized interconnecting cables. Performs first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers. Escalates unresolved problems to expedite resolution. Develops, analyses, evaluates, advises on, and/or improves the effectiveness of work methods and procedures, organizations, manpower utilization, distribution of work assignments, delegations of authority, management controls, information and documentation systems, and similar functions of management. Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel and communicating policies, purposes, and goals of the organization to subordinates. Shall be responsible for the overall contract performance and shall not serve in any other capacity under this contract. Formulates/defines system scope and objectives for assigned projects. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Prepares detailed specifications from which programs will be written. Responsible for program design, coding, testing, debugging and documentation. Has full technical knowledge of all phases of applications systems analysis and programming. Has good understanding of the business or function for which applications is designed. Secret clearance is required.

Threat Tec has an immediate opening for an IT Cybersecurity SME to support our customer at Ft. Eustis, VA.This role leads a team responsible for the operation, maintenance, and repair of T2COM G2 across cloud and on-premises environments. The IT Cybersecurity SME will combine expertise in software development, IT operations, cloud technologies, and technical program management to deliver secure, reliable, and efficient IT services.You will collaborate closely with government stakeholders and internal teams to implement IT Service Management (ITSM) processes, enhance cybersecurity posture, and drive cloud adoption and automation across the enterprise.Key Responsibilities Direct and supervise staff responsible for the operation, maintenance, and repair of T2COM G2 IT systems. Provide technical consulting and requirements gathering to implement IT Service Management (ITSM) and ITIL-based processes. Serve as mission task lead for multiple IT efforts, including: NIPR email account management SIPR token management SIPR and JWICS access and email account management Issuing government cell phones and Wi-Fi hotspot accounts Perform Systems Administrator duties managing technology tools, servers, and networked systems. Implement Information Assurance (IA) standards to protect data in use, in transit, and at rest. Apply strong knowledge of JWICS, RMF/eMASS, and DoD STIGs across cloud, SIPR, and JWICS environments. Partner with Enterprise Architects and Cloud Engineering teams to implement an enterprise Single Sign-On (SSO) service, including: Gaining enterprise stakeholder support Planning application integrations Preparing SSO service integration Integrating applications and federating access Manage implementation of an enterprise Unix/Linux environment to support product development. Oversee design and planning of proprietary software that interfaces with the Cloud ERP environment. Develop and maintain a scorecard of KPIs to baseline and trend performance across all IT service areas. Develop and institute ITIL-aligned Service Level and service management processes across the organization. Support enterprise DevSecOps and SDLC standards for an enterprise application development platform. Develop and implement automation strategies for OS provisioning, patching, and routine administration tasks. Support end-to-end cloud implementations for the T2COM G2 enterprise, including deployment and maintenance of a custom Azure DevSecOps solution. Train and supervise staff on software operations, cloud computing, and enterprise IT practices. Required Qualifications Bachelor's degree in engineering from a technically accredited four-year college A minimum of ten (10) years of related experience Must currently hold a DoD 8570-compliant IAT II certification (SSCP or Security+CE with appropriate CE/OS certificate) OR Must currently hold a DoD 8570-compliant IAM II certification (CAP or CASP CE) or be able to obtain within six months outside of work hours Must be able to diagnose and solve problems within a computer network Have professional communication skills and the ability to express thoughts and ideas clearly and concisely Dedicated to customer support and adopting customer's mission Must possess an active TS/SCI clearance. Preferred Qualifications The ideal candidate will possess exceptional communication and interpersonal skills, a strong technical foundation in cybersecurity, and the agility to adapt to evolving cybersecurity requirements, emerging threats, and countermeasures Experience with DOW Test and Evaluation Experience with the Test Resource Management Center Experience with eMASS and/or Xacta, ACAS/Nessus, SCAP, Benchmarks, STIG Viewer, and POA&Ms Experience with patching, reviewing system and event logs for operating systems such as Windows and Linux Experience in reviewing compliance in Microsoft Windows, Red Hat Linux and other operating systems in accordance with DISA and NIST requirements

Job DescriptionDescription: We're hiring a full-time Senior IT Systems Administrator to support and secure our IT infrastructure in a hands-on role that will work closely with the Director of IT. This position is ideal for someone eager to take ownership of key systems and processes - especially in patching, vulnerability management, storage and Linux administration, and Active Directory - while collaborating with a technical leader across multiple domains. You'll help shape the company's cybersecurity posture, drive operational stability, and support cloud migration efforts in a dynamic and growing industry-sector environment. Why Join Us? Collaborate directly with the IT Director in a mentoring, high-impact environment. Work on a range of initiatives from legacy modernization to cloud implementation. Play a key role in strengthening operational IT security in the industrial sector. Join a rapidly growing company that values technical expertise, ownership, and practical results. Requirements: Key Responsibilities Own the full vulnerability management lifecycle across Windows, Linux, and Mac environments. This includes operating vulnerability scans, prioritizing and remediating vulnerabilities, and submitting reports to the Director of IT. Administer and harden Active Directory in alignment with CIS benchmarks. Configure and maintain monitoring and alerting across Windows, Linux, VMWare, and Azure systems. Administer TrueNAS-based file storage systems. Perform Linux server orchestration, administration and updates. Support backup / data protection systems and contribute to business continuity/disaster recovery plans. Contribute to implementation and enforcement of a least-privilege access model across systems according to Zero Trust principles. Assist with secure data handling procedures, administer and configure reporting for file storage/sharing platforms such as Box and Google Drive. Share Endpoint Detection and Response administration duties. Support Microsoft 365 and Azure administration. Contribute to the upcoming migration from an on-premises mail system to Exchange Online. Participate in migrating from local Active Directory to a hybrid Entra/Azure AD environment. Apply working knowledge of networking principles to support Cisco switches and routers. Administer or assist with firewall configurations (Cisco Firepower preferred). Assist with the company-wide Security Awareness Training program. Assist with supporting Cisco Call Manager telephony and Webex collaboration. Understand NIST 800-171 requirements and support implementation of security best practices; familiarity with CMMC is a plus. Participate in authoring IT policy documentation and technical procedures. Qualifications & Experience Bachelor's degree in IT, Networking, Security, or related field along with 5-7 years of experience (or equivalent related experience in lieu of a degree) in IT systems administration of mid-sized environments. A mid-sized environment in our case refers to over 100 active users and a heterogeneous mix of Windows and Mac workstations as well as Windows and Linux servers. Proven ability to lead patching/remediation workflows independently. Experience with scanners such as OpenVAS or Nessus. Experience supporting Active Directory, Modern SSO and identity systems, Windows and Linux servers, and endpoint security systems. Understanding of Linux systems in support of patching and troubleshooting. Understanding of TrueNAS and zfs-based filesystems for NAS Familiarity with M365, Azure, and hybrid cloud transition work. Competence in system monitoring and alerting tools (Nagios, CheckMK, or equivalents). Experience supporting Cisco-based networks (routing/switching) and firewalls. Strong understanding of security fundamentals and practical application of NIST frameworks. Knowledge of industry regulations such as CMMC and experience with policy authoring. Solid communication skills and ability to write clear technical documentation. Preferred Certifications (None required, but a plus - especially if already held or actively being pursued.) Microsoft: AZ-104 (Azure Administrator Associate) or equivalent experience CompTIA: Security+ or Linux+, optionally Network+ Cisco: CCNA or evidence of hands-on network support VMware: VCP or prior experience with ESXi environments and/or other hypervisors ISC2: SSCP, CISSP interest Other Requirements Must have reliable transportation. Must be able to pass a pre-employment drug screen. Safety It is SCI's policy to require safe operations and practices from all employees and to ensure our management team focuses on maintaining a safe working environment even while working in hazardous work environments. Appearance While a work-appropriate casual wardrobe is usually acceptable, as this role is customer facing at all levels of SCI, business casual or better in attire may be required. Physical Requirements Ability to lift equipment weighing up to 40 pounds (with equipment, as needed) Bending/squatting/kneeling/stooping/crouching AAP/EEO Requirements Standard Calibrations, Inc. is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. #IND123

Serco is seeking a 'Technical Business SME' in Virginia Beach, VA to support logistics and maintenance planning for the U.S. Navy's SURTASS and SURTASS-E undersea surveillance platforms. These systems play a critical role in long-range submarine detection and fleet awareness. In this position, you will work on-site in Virginia Beach, VA, supporting installation planning, Reliability Centered Maintenance (RCM) efforts, and program-level logistics functions that ensure these advanced surveillance systems remain operational and mission-ready. * This position requires an active U.S. security clearance prior to starting In this role, you will: * Plan and schedule logistics and maintenance support for SURTASS and SURTASS-E Platforms. * Duties include Developing, reviewing, submitting and ensuring approval of installation plans and related documents to ensure adequate support is provided for newly installed systems. * Perform duties supporting Reliability Centered Maintenance (RCM) and the production/editing of artifacts. * Perform other duties as may be required in support of Programmatic Level functions to include logistics and maintenance functions, the generation of reports, conduct of analysis, and briefing Government managers * Provide other support services as may be required to include IT infrastructure support. Meet your Recruiter! Qualifications To be successful in this role you will have: * An active DoD Secret security clearance is required * High school Diploma and a minimum of 2 years of relevant military work experience. * Minimum 1 year of direct experience with SURTASS, SURTASS-E, IUSS Programs * Knowledge of Naval customs and courtesies * Proficiency in MS Office applications * Knowledge of U.S Navy Logistics and Maintenance processes and procedures. * Experience in IUSS Operational Analysis and Special Programs * Travel up to 25% may be required. Take this opportunity to join a high-performing team, advance your career, and make a real difference supporting America's Navy. Join the Serco team today! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). * Medical, dental, and vision insurance * Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract * 401(k) plan that includes employer matching funds * Tuition reimbursement program * Life insurance and disability coverage * Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection * Birth, adoption, parental leave benefits * Employee Assistance Plan that includes counseling conditions * Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: ****************************************** Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ********************.

Job DescriptionSalary: based on experience is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324**** Oversees organizations computer systems and database networks, ensuring optimal maintenance and security protocols are in place. Key responsibilities encompass collaboration with IT personnel and company staff to assess network and system requirements, supervising the implementation of new hardware and software solutions, and utilizing employee feedback to effectively diagnose and resolve issues. Essential Duties and Responsibilities Facilitate the design and implementation of network systems. Deliver comprehensive network support across diverse operating systems. Implement and set up networking hardware for optimal performance and connectivity. Ensure continuous network connectivity for all computer workstations. Provide comprehensive network support to end-users. Oversee the management of servers, along with their corresponding hardware, applications, services, and configurations. Formulate and oversee policies governing the utilization of network resources. Develop and oversee comprehensive strategies for disaster recovery and data backup management. Assess and propose enhancements to security measures and system upgrades. Ensure continuous monitoring of the network to maintain optimal performance levels. Develop and oversee the management of network user accounts and permissions. Conduct a thorough evaluation of product releases to mitigate user disruption and guarantee compatibility. Develop comprehensive technical support documentation for various systems and applications. Other duties as assigned, requested or needed. Position Requirements Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. Education and Experience: Bachelors degree in Computer Science, Information Technology, or a related field is required. Over two years of experience in network administration. Preferred experience with Microsoft Windows Server versions 2008, 2012, and 2016. Prior experience with Cisco switches and routers is preferred. Knowledge, Skills and Abilities: A comprehensive understanding of networking principles is essential for effective communication and data exchange within and between organizations. Demonstrated expertise in network engineering, operations, and performance analysis. Proficient in technical troubleshooting with practical experience. Demonstrates the capability to operate autonomously with limited oversight. Understanding of computing infrastructures. Proficient in server management and monitoring tools. Demonstrates outstanding analytical skills and a strong aptitude for resolving complex issues. Demonstrated ability to effectively communicate and support non-technical individuals in navigating complex technical challenges. Ability to resolve complaints and negotiate with others. ****Position is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324****

Falconwood is a woman-owned, veteran-owned company providing consultation and programmatic support to Department of Defense Information Technology (IT) initiatives and programs. We provide expert advice and consultation on a diverse range of IT subjects, focusing on acquisition, policy, cybersecurity, engineering, and process development. The IT Portfolio Analyst I supports the planning, procurement, and tracking of IT assets across the domain supporting the Commander, Naval Information Forces (NAVIFOR) N6 Directorate. Responsibilities The candidate will support management of the organizational domain IT portfolio. for NAVIFOR N6 directorate and subordinate commands through: Works within policy and program parameters to validate current and projected IT/IM operational requirements, objectives and priorities. Performing multiple tasks related to portfolio management and providing technical and administrative support for enterprise networks. Evaluate and track IT networks, systems, applications, and data centers, ensuring proper registration in DADMS, DITPR-DON, and DCIM. Support continuous improvement of portfolio management strategies, processes, and procedures aligned with existing DoN processes. Assist in reviewing IT procurements for compliance with budget, Cybersecurity, and other DoD, DON, and Navy standards. Provide technical and administrative support, including policy/procedures implementation, service ordering, service delivery, asset/account management, seat refresh, VIP support services, and service desk coordination. Qualifications Clearance: Secret clearance required. Education: Bachelor of Science degree in Information Systems or related discipline. Experience: At least one year experience in Navy or DOD IT Portfolio Management. Preferred: Experience in an IT operational capacity (e.g., operations/project support, helpdesk). Strong analytical, problem-solving, and project management skills. Familiarity with Navy portfolio management tools and processes Familiarity with U.S. Navy culture, processes, command organizations, and IT infrastructures. Knowledge of DoD and DON statutory and regulatory requirements. Advanced Technical writing skills for developing documentation, reports, and training materials. The candidate must be: Capable of performing effectively individually and as part of a team. Technically savvy and possess excellent communication skills. Have effective critical thinking and problem-solving skills. Self-motivated and able to successfully deliver with minimal supervision. Proficient in Microsoft applications such as Word, Excel, PowerPoint, and Outlook. This position is fast paced and high demand that is a hybrid position (onsite and remote) in Suffolk, VA No travel is anticipated. Pay Range Base pay is $75,000-8500,00, subject to skill level, qualifications, and location. Benefits Highlights: 401k, Tuition Reimbursement, Health/Dental/Vision Insurance, PTO, Federal Holidays, Performance Increases, Reserve Duty Compensation and more!

JRAD is seeking a Network Administrator V who is responsible for the advanced administration and strategic oversight of a complex network and server infrastructure. This role involves designing, implementing, and managing system software and hardware to ensure performance, security, and reliability. The position operates independently on high-level technical and business projects and may lead technology evaluations and team initiatives.

The City of Chesapeake's Department of Information Technology Enterprise Operations Program is searching for an IT Client Success Team Lead to ensure successful IT customer/client experiences across the full virtual and physical endpoint computing platform while exemplifying the Chesapeake CARES standards in a technical IT customer support team leadership role. Chesapeake is the City that CARES . We are Virginia's second largest City, but we purposefully retain our small town feel and our connection to our community. We serve our community and our teammates [internal IT customers] through Courteousness, Attentiveness, Responsiveness, Empowerment and Stewardship. The virtual and physical endpoint computing platform includes all customer-facing IT equipment including virtual and physical desktops, laptops, print devices, mobile devices, audio visual solutions, and telephones. In this technical leadership role, the IT Client Success Team Lead will oversee and lead the IT Client Technology Team's day-to-day operations, providing comprehensive IT customer service support from level zero 0 through level three 3 in a diverse, modern, and matrixed environment consisting of virtual desktop infrastructure, 3,500 physical desktop computing workstations, 1,000 print devices, dozens of audio video locations, and telephony solutions for mobile, virtual, and physical phones. The incumbent will take ownership of IT client success via IT customer service tickets, continual improvement opportunities, ensuring timely refresh cycles for the City's IT desktop computing equipment, meeting or exceeding the expectations regarding performance against SLA's and KPI's, and building and maintaining strong relationships with IT clients and other IT Teams. A primary objective in this role is to guarantee City IT customers have successful experiences across the full endpoint computing platform on a continual basis. Collaboration will be the key as this incumbent works cross-functionally with other IT Teams, advocating for the needs of our IT clients. The IT Client Success Team Lead will be a driver of future technologies and change across the endpoint computing platform via continual service improvement towards successful IT client experiences. The IT Client Success Team Lead will have a strong background in virtual and physical desktop support, ITSM Service Desk ticketing platforms, desktop technologies to include monthly patching and refresh cycles, endpoint support (including print, mobile, AV, and telephony), and IT inventory awareness. This person should have a unique blend of technical expertise, strategic thinking, and people management skills. We are looking for a champion of change who will utilize tools and techniques geared towards creating and maintaining IT client success across the full endpoint computing platform. This technical hands-on position involves supervising and leading technical staff while fostering a culture of continuous improvement. The IT Client Success Team Lead will have the following minimal qualifications: Demonstrated experience leading and guiding staff responsible for IT customer support, ensuring high performance in technical and service-oriented functions for an end-user community. Proven ability to lead teams that deliver reliable, responsive support and drive a culture of continuous improvement and client satisfaction. 6 years' experience directly or indirectly leading an IT customer service support team with technical responsibilities in support of an end-user/client community. In lieu of the team lead requirement, the incumbent can have 6 years' experience relating to two (2) of the following IT arenas: Virtual desktop infrastructure, IT customer service, IT physical desktop support up to level 3, IT Service Desk ticketing systems, IT computing refreshes and the cycle thereof, IT endpoint support technologies, IT mobile devices, IT print, audio visual solutions, IT remote support technologies, IT change, IT cross-functional matrixed environments, or IT continual improvements. Experience providing IT client successes relating to two (2) of the following arenas within the endpoint computing platform: endpoint refresh/improvement, break/fix, technology deployment, meeting a business need, root cause analysis, cross-functional IT activity, new installations, or leveraging reports for improvement. Experience using an IT Service Desk ticketing system to include ticket management from cradle to grave, reporting, prompting the use of ticketing system, and the improvement of the ticketing system via the IT customer service lifecycle in partnership with other IT Teams. Experience with hardware and software inventory management to include warranties and working with other IT Teams and vendors in a matrixed environment. Experience working in and understanding a complex, matrixed IT environment with IT cross-functional awareness and how the IT platform supports the functional business needs. Experience with IT reporting in relation to performance, dashboards, and demonstrating client success. IT Fundamentals, A+, Service Desk, or IT support certifications preferred. This position will have to complete a general and Public Safety City of Chesapeake finger-print based background check. The Department of Information Technology provides ongoing training on current trends and emerging technologies, helping you become an even better tech! In addition, as a City of Chesapeake employee, you are also eligible for a competitive benefits package . Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires any combination of education and experience equivalent to a bachelor's degree in computer science, information systems, engineering, or a closely related field. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this job class requires a minimum of six years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record that is in compliance with City Driving Standards . IT Fundamentals, A+ Service Desk or IT support certifications preferred. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications 4-6 Years in an IT-related field 2-3 Years experience relating to IT inventory of software and hardware and lifecycle management. 2-3 years experience working in Public Sector IT environment. Work Schedule Monday - Friday 8:00am - 5:00pm. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies.

* This position is eligible for a $500 ZelTech Non-Employee Referral fee. Contact ZelTech Recruiters for questions concerning this matter. * Join Our Talent Community to Stay Connected! ZelTech is seeking an experienced, skilled information technology professional to join our team. This candidate will be responsible for supporting systems, networks, databases, updating system software and hardware, troubleshooting, information security, disaster recovery, automation, and help desk support. Responsibilities: Supports with analysis, maintenance, revision, and evaluation of the organization's technology needs. Administer network and data security, including directory, group policy, firewalls, virus protection, and email security. Provide top notch customer service to company employees onsite or remote. Set up and maintain new equipment for new users and employees Consult with vendors and customers to integrate and update company technology Ensure system optimization for all technology resources Desktop/Server management of a Windows and Linux environment including installation, configuration, troubleshooting, maintenance of software/hardware and peripherals. Analyze/Test system upgrades and enhancements prior to implementation insuring smooth transitions/upgrades. Perform Backup and Recovery processes for Enterprise computing environment. Recommends Hardware/Software purchases. LAN Administration to include patch management, cabling, switch/router management, and network performance tuning. Support for periodic On-Call support for after-hours and weekends. The candidate will be required to carry a smart phone for critical outages. Install and configure wireless networking equipment. Management of user accounts, passwords, permissions, and overall access. Support Patch Management, Vulnerability Remediation, Email Log Analysis, and other information system and infrastructure safeguarding practices. Requirements: Must be a US citizen. Bachelor's degree in computer science, mathematics, engineering, or equivalent and four (4) or more years of IT administration. In lieu of degree, 6 years of relevant experience. Solid foundational understanding of core Internet and networking protocols - including but not limited to DNS, DHCP, TCP/IP, HTTP/S, SMTP, NAT, and VPN technologies - as well as fundamental concepts such as IP addressing, subnetting, routing, and network segmentation. Assist with the design, implementation, and support of new software installation. Troubleshoot Office equipment such as printers, telephones, and conference room equipment. Troubleshoot computers and common help desk issues. Successful background and drug screening check. Preferred Requirements: Experience in Microsoft Windows, Linux, Active Directory, Azure, M365, Hyper-V, Office Equipment, Switches, Routers, Firewall Configuration, Log Analysis, Exchange, SharePoint, Disaster Recovery, Cabling, Office equipment, proficient in oral and written communication, Windows PowerShell and Unix Shell Scripting. Information Technology, CompTIA Security Plus or Comparable industry standard Cybersecurity Certification. Physical Demands or Work Environment: The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Must have the ability to climb ladders and occasionally lift and/or move up to 50 pounds. Minimum travel. Standard Work Hours: 8:00am-5:00pm with occasional overtime. Specific vision abilities required include close vision, distance, vision, color vision, and ability to adjust focus. About ZelTech: Founded in 1988 by Ret. Col. Jack L. Ezzell Jr., Zel Technologies is a trusted leader in national security, providing comprehensive research, development, engineering, and operational support to the Department of Defense, the Intelligence Community, and federal agencies. Originally focused on leveraging operational and software expertise to improve time-critical targeting capabilities for the military, the company advanced its capabilities to provide scientific and HUMINT expertise for CBRNE collection and analysis. In the wake of 9/11, Zel Technologies rapidly expanded its capabilities to provide turnkey ISR support services to US Special Operations Forces (SOF), as well as advanced technical & operational intelligence, physical & data science, and engineering support services to the greater Intelligence and SOF Communities supporting global counterterrorism and CWMD operations. Today, Zel Technologies remains at the forefront of intelligence missions, advancing CWMD and global counterterrorism efforts, while also addressing emerging threats posed by near-peer adversaries. Our team remains committed to delivering adaptive, innovative, and cost-effective solutions across multiple domains, in alignment with the mission priorities of the U.S. Government and its partner nations. Our Mission: Through our commitment to innovation and quality, our skilled teams deliver robust, technology driven solutions and insights that empower our customers to overcome complex challenges and achieve their mission objectives. Our Workforce: ZelTech team members represent a wide range of backgrounds, skills, experience, and personalities bound together by common objectives and mutual respect. You will join a caring community of professionals, including many military veterans who challenge and support each other in seeking the right solutions to important matters. Benefits: Medical, Dental and Vision Insurance 401k immediate vesting with company match Flexible Spending Accounts Health Savings Account with company contributions Employee Assistance Program (EAP) Bonuses for performance Voluntary life/accidental death & dismemberment Educational assistance and special training programs Voluntary benefits (accidental, critical illness, whole life) Group life insurance (Company paid) Short-term and Long-term Disability Insurance (Company paid) Paid Time Off (PTO), Holiday Leave, Jury Duty, and Military Leave Health and fitness reimbursement Referral bonuses Employee discounts on various services and products Equal Opportunities: ZelTech is an equal opportunity employer and does not discriminate based on race, color, religion, creed, sex, age, sexual orientation, national origin, disability, marital status, military status, genetic predisposition, or any other basis protected by law.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Job DescriptionThreat Tec has an immediate opening for an IT Cybersecurity SME to support our customer at Ft. Eustis, VA.This role leads a team responsible for the operation, maintenance, and repair of T2COM G2 across cloud and on-premises environments. The IT Cybersecurity SME will combine expertise in software development, IT operations, cloud technologies, and technical program management to deliver secure, reliable, and efficient IT services.You will collaborate closely with government stakeholders and internal teams to implement IT Service Management (ITSM) processes, enhance cybersecurity posture, and drive cloud adoption and automation across the enterprise.Key Responsibilities Direct and supervise staff responsible for the operation, maintenance, and repair of T2COM G2 IT systems. Provide technical consulting and requirements gathering to implement IT Service Management (ITSM) and ITIL-based processes. Serve as mission task lead for multiple IT efforts, including: NIPR email account management SIPR token management SIPR and JWICS access and email account management Issuing government cell phones and Wi-Fi hotspot accounts Perform Systems Administrator duties managing technology tools, servers, and networked systems. Implement Information Assurance (IA) standards to protect data in use, in transit, and at rest. Apply strong knowledge of JWICS, RMF/eMASS, and DoD STIGs across cloud, SIPR, and JWICS environments. Partner with Enterprise Architects and Cloud Engineering teams to implement an enterprise Single Sign-On (SSO) service, including: Gaining enterprise stakeholder support Planning application integrations Preparing SSO service integration Integrating applications and federating access Manage implementation of an enterprise Unix/Linux environment to support product development. Oversee design and planning of proprietary software that interfaces with the Cloud ERP environment. Develop and maintain a scorecard of KPIs to baseline and trend performance across all IT service areas. Develop and institute ITIL-aligned Service Level and service management processes across the organization. Support enterprise DevSecOps and SDLC standards for an enterprise application development platform. Develop and implement automation strategies for OS provisioning, patching, and routine administration tasks. Support end-to-end cloud implementations for the T2COM G2 enterprise, including deployment and maintenance of a custom Azure DevSecOps solution. Train and supervise staff on software operations, cloud computing, and enterprise IT practices. Required Qualifications Bachelor's degree in engineering from a technically accredited four-year college A minimum of ten (10) years of related experience Must currently hold a DoD 8570-compliant IAT II certification (SSCP or Security+CE with appropriate CE/OS certificate) OR Must currently hold a DoD 8570-compliant IAM II certification (CAP or CASP CE) or be able to obtain within six months outside of work hours Must be able to diagnose and solve problems within a computer network Have professional communication skills and the ability to express thoughts and ideas clearly and concisely Dedicated to customer support and adopting customer's mission Must possess an active TS/SCI clearance. Preferred Qualifications The ideal candidate will possess exceptional communication and interpersonal skills, a strong technical foundation in cybersecurity, and the agility to adapt to evolving cybersecurity requirements, emerging threats, and countermeasures Experience with DOW Test and Evaluation Experience with the Test Resource Management Center Experience with eMASS and/or Xacta, ACAS/Nessus, SCAP, Benchmarks, STIG Viewer, and POA&Ms Experience with patching, reviewing system and event logs for operating systems such as Windows and Linux Experience in reviewing compliance in Microsoft Windows, Red Hat Linux and other operating systems in accordance with DISA and NIST requirements We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324 Oversees organization's computer systems and database networks, ensuring optimal maintenance and security protocols are in place. Key responsibilities encompass collaboration with IT personnel and company staff to assess network and system requirements, supervising the implementation of new hardware and software solutions, and utilizing employee feedback to effectively diagnose and resolve issues. Essential Duties and Responsibilities * Facilitate the design and implementation of network systems. * Deliver comprehensive network support across diverse operating systems. * Implement and set up networking hardware for optimal performance and connectivity. * Ensure continuous network connectivity for all computer workstations. * Provide comprehensive network support to end-users. * Oversee the management of servers, along with their corresponding hardware, applications, services, and configurations. * Formulate and oversee policies governing the utilization of network resources. * Develop and oversee comprehensive strategies for disaster recovery and data backup management. * Assess and propose enhancements to security measures and system upgrades. * Ensure continuous monitoring of the network to maintain optimal performance levels. * Develop and oversee the management of network user accounts and permissions. * Conduct a thorough evaluation of product releases to mitigate user disruption and guarantee compatibility. * Develop comprehensive technical support documentation for various systems and applications. * Other duties as assigned, requested or needed. Position Requirements Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. Education and Experience: * Bachelor's degree in Computer Science, Information Technology, or a related field is required. * Over two years of experience in network administration. * Preferred experience with Microsoft Windows Server versions 2008, 2012, and 2016. * Prior experience with Cisco switches and routers is preferred. Knowledge, Skills and Abilities: * A comprehensive understanding of networking principles is essential for effective communication and data exchange within and between organizations. * Demonstrated expertise in network engineering, operations, and performance analysis. * Proficient in technical troubleshooting with practical experience. * Demonstrates the capability to operate autonomously with limited oversight. * Understanding of computing infrastructures. * Proficient in server management and monitoring tools. * Demonstrates outstanding analytical skills and a strong aptitude for resolving complex issues. * Demonstrated ability to effectively communicate and support non-technical individuals in navigating complex technical challenges. * Ability to resolve complaints and negotiate with others. Position is located on-site at 831 Industrial Avenue, Chesapeake, VA 23324

Are you a Network Administrator looking to discover a place you can make a difference every day? Serco is that place! We are currently seeking a Network Administrator to be responsible for IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution, and business processes for the CNIC Regional Offices in Portsmouth, VA. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. This position is based out of Norfolk, Virginia. This position is contingent upon your ability to maintain and transfer your DoD Secret security clearance In this role, you will: Support PC refresh efforts such as Windows upgrades. Support government phone efforts such as Purebred or other technical upgrades. Support account creations for NMCI users, troubleshooting CAC issues, and assisting users with technical issues. Provide regional and local level design and installation support to Navy-wide Operational Technology (OT) initiatives and programs for specific instantiations within regional networks. Maintain and securing regional and local level OT systems in accordance with Navy directives. Ensure connectivity and integration with regional monitoring and enterprise management services. Troubleshoot system outages and network connectivity issues; engaging with program-level support personnel, base-level communications, and regional staff to resolve issues. Ensure OT systems adhere to cybersecurity principles and support any local IA initiatives designed to secure and accredit existing OT system. Provide support to resolve technical issues that arise during sustainment, including Maintenance trend analysis, technical issue resolution, interface with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems. Perform administration and maintenance of network infrastructure hardware and components. Monitor and maintaining servers physical and virtual network switches and routers, workstations, Laptops and Multi-function Devices (printers) on the network. Create and maintain documentation of physical and logical connectivity of network devices. Research and recommend network products based on customer requirements. Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions. Coordinate with vendors and other Government agencies to provide support for network devices. Respond to incidents elevated from the Enterprise Desktop Support and Information Assurance Management section related to network matters/security incidents and resolve the incidents as directed by the Region N6. Monitor the Enterprise Operations Console, and document and report network related incidents, looking for indications of network related incidents. Manage and configure Access Control List (ACL) on SIPR. Maintain the Wireless Device Inventory and update, distribute and program wireless devices. Perform routine network administration tasks such as opening/closing of network ports. Qualifications To be successful in this role, you will have: An active DoD Secret Security Clearance U.S Citizenship required Current DoD IAT 8570 level II compliant certification A High School Diploma/GED Minimum 4 years' hands-on experience, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training Hands-on IT technical experience Experience supporting NMCI Apply today to discover your place in our world! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

The City of Chesapeake Department of Information Technology is seeking a motivated and technically curious IT Systems Engineer I to join our IT Enterprise Operations Team. This role is a great opportunity for an emerging systems engineer who is eager to grow, collaborate, and help support the City's critical technology infrastructure. Think solid engineering fundamentals, room to learn, and systems that actually matter to a community. As part of the Systems Engineering Team, you will help support, maintain, and enhance the City's private and public cloud environments and core data center infrastructure. You will work alongside experienced engineers on projects, operational support, troubleshooting, upgrades, and future expansion efforts that keep City services running smoothly. This position reports to the Systems Engineering Team Lead and works closely with other IT teams across the department. If you enjoy solving problems, documenting solutions, and being part of a team that values best practices and innovation, this role may be a great fit. What You Will Do * Support and maintain the City's core computing environment, including private and public cloud infrastructure * Assist with infrastructure projects, including planning, documentation, implementation, and migration activities * Coordinate timelines and vendor installations to support successful project delivery * Monitor system performance, troubleshoot issues, and optimize resource utilization * Serve as the first escalation point for Windows Server related troubleshooting for City IT staff * Perform regular system updates and patching to maintain security and reliability * Provide backup support to Endpoint Engineering for basic ticket resolution, software packaging, deployment, and troubleshooting Technical Focus Areas * VMware administration including vSphere, vCenter Server, Aria Automation, vSAN, NSX T, and NSX ALB * Active Directory administration including user and group management, Group Policy Objects, and domain controllers What We Are Looking For * Strong interpersonal, customer service, verbal, and technical writing skills * A self starter who can manage deadline driven priorities * Ability to collaborate effectively in a team environment * Professional initiative, self direction, and a willingness to document and share knowledge * Strong communication skills and creative problem solving abilities * Passion for new technologies, attention to detail, and solid time management skills This role is ideal for someone who enjoys being hands on, learning continuously, and supporting systems that serve the public good. The City of Chesapeake offers meaningful work, a collaborative environment, and the chance to grow your technical career while making a real impact. Apply today and help power the technology that supports our City. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. Required Qualifications Vocational/Educational Requirement: Requires any combination of education and experience equivalent to a associate's degree in computer science, information systems, Audio Engineering, or a closely related field. Experience: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related, full-time equivalent experience in audio/visual engineering and supporting Teams Rooms and Extron equipment (or equivalent). Special Certifications and Licenses: Requires a valid driver's license and a driving record in compliance with City Driving Standards. Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications * 1-2 years of experience in systems administration, with a focus on VMware, Active Directory, and Windows Server (or equivalent). * Basic understanding of end-point management and related technologies. * Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex technical issues. * Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders. * Ability to work effectively in a team environment, collaborating with colleagues and external partners to achieve common goals. * High level of attention to detail, with the ability to manage multiple tasks and projects simultaneously. * Experience working with IT Service Management Systems (Service Now) * VMware Certified Professional (VCP) * Experience with scripting and automation tools, such as PowerShell. * Microsoft Certified: Windows Server Hybrid Administrator Associate * Familiarity with public and private cloud platforms, such as AWS and VMware Cloud Foundations. * Knowledge of ITIL processes and best practices. * Understanding of network and storage concepts. * Load balancing concepts * Incident, Problem, and Change Management experience. * Experience supporting public sector Information Technology