Information technology consultant jobs in Hayward, CA

Key Responsibilities Install, configure, and maintain desktop computers, laptops, printers, and other hardware devices. Diagnose and repair hardware failures, component issues, and physical connectivity problems. Perform routine hardware maintenance and inspections. Replace or upgrade defective or outdated components (RAM, hard drives, motherboards, power supplies). Set up new equipment for employees, including imaging devices and configuring BIOS settings. Troubleshoot and resolve issues with peripherals such as monitors, keyboards, mice, scanners, and docking stations. Manage hardware inventory, including tracking and documenting equipment movement and usage. Assist with physical network setup (cabling, switches, routers) and perform basic network troubleshooting. Ensure proper disposal of old or damaged hardware according to company policies. Collaborate with the IT support team to escalate complex hardware or system issues. Maintain accurate records of repairs, replacements, and maintenance activities. Its a dispatch on demand role that means a technician or support person is sent (“dispatched”) only when needed, rather than being permanently assigned.

IT Administrator We're looking for an IT Administrator who can take ownership of technical initiatives, deliver executive-level support, and guide the rollout of new systems and applications. This role blends hands-on expertise with leadership, requiring someone who can manage complex projects while keeping communication clear across all levels of the organization. Responsibilities Lead IT projects end-to-end, including planning, vendor coordination, training, and rollout. Provide direct support to executives while ensuring smooth adoption of tools across the company. Manage identity and access through Okta, oversee workflows in Jira/Atlassian, and administer devices with Intune, Kandji, and Automox. Support and maintain SaaS platforms such as Slack, Microsoft 365, Zoom, and others, handling integrations, permissions, and user lifecycle management. Configure and maintain core network services (DNS, DHCP, VPNs), VoIP systems, and A/V conferencing solutions. Evaluate and test emerging technologies, including AI features in collaboration tools, and represent IT in innovation discussions. Mentor junior IT staff, manage escalations, and set standards for timely, high-quality support across mac OS, Windows, and SaaS environments. Deliver training sessions to employees on IT best practices, software tools, and hardware usage. Drive automation and process improvements to streamline workflows and reduce manual intervention. Qualifications 5+ years of IT support experience, including at least 3 years in advanced or lead roles. Strong troubleshooting skills across hardware, software, networking, and SaaS platforms. Proven expertise with MDM platforms (Intune, Kandji, Automox) and endpoint management. Experience managing Microsoft 365, Okta, Slack, Zoom, and other enterprise SaaS ecosystems. Solid understanding of networking protocols and configurations (DNS, DHCP, VPNs, VLANs, firewalls). Demonstrated success in mentoring IT staff, managing escalations, and improving helpdesk workflows. Familiarity with VoIP and A/V systems configuration and troubleshooting. Excellent communication skills, with the ability to explain technical concepts clearly to non-technical users. Security-focused mindset with a drive for automation and continuous improvement. If this sounds like you, apply today!

About the Company At the Pac-12, we are passionate about sports and technology! As part of our team, you will play a key role in driving the engineering operations and technology initiatives that power our business. About the Role We are seeking a highly skilled and motivated Sr. Lead IT/Systems Administrator to oversee and optimize our company's IT infrastructure, ensuring it meets the needs of our growing business. This role is perfect for an experienced, hands-on IT leader who thrives on technical challenges, strategic planning, and leading teams to success. You will be responsible for designing, implementing, and maintaining complex IT systems, ensuring stability, security, and performance. The Sr. Lead IT/Systems Administrator will work closely with senior leadership to align IT strategies with business objectives while fostering a collaborative and innovative environment within the IT team. The ideal candidate will be well versed in multiple operating systems, including Windows, Mac, and Linux, and have strong expertise in SQL and Proxmox virtualized environments. They will be a hands-on leader with a collaborative, “let's do it together” attitude, committed to elevating the IT and Systems team. Experience with SentinelOne, NinjaOne, and JAMF is a strong plus. RESPONSIBILITIES Leadership & Team Management: Lead and mentor a team of IT support technicians and systems administrators, ensuring they have the resources, guidance, and training to grow and excel. Champion a collaborative and high-performance culture within the IT department, encouraging knowledge sharing, innovation, and growth. IT Infrastructure & Operations Management: Oversee the design, implementation, and maintenance of the company's IT infrastructure, ensuring network availability, reliability, and scalability. Manage system and server administration (Windows/Linux), SQL databases, cloud services, virtualized environments (e.g., VMware, Proxmox), and Mac environments. Ensure a secure, stable, and efficient IT environment by proactively identifying potential issues and implementing solutions. Maintain oversight of all IT assets, including hardware, software, and cloud services. Develop and maintain disaster recovery and business continuity plans to safeguard business operations. Strategic Planning & Project Management: Collaborate with senior leadership to develop and implement IT strategies that align with the company's overall business objectives. Oversee IT projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget. Develop long-term technology roadmaps, recommending improvements and upgrades to ensure the IT environment is future-proof and scalable. Manage and optimize IT budget, ensuring efficient allocation of resources and cost-effective solutions. Security & Compliance: Ensure that IT systems are secure, compliant with industry standards, and adhere to data protection regulations. Develop and enforce IT security policies, implementing robust security measures such as OS firewalls, encryption, and intrusion detection. Conduct regular security audits and risk assessments to identify vulnerabilities and mitigate risks. Stay current with industry trends and evolving cybersecurity threats, ensuring the organization is always protected. Vendor & Stakeholder Management: Manage relationships with external vendors, service providers, and contractors, ensuring service level agreements (SLAs) are met and costs are controlled. Lead negotiations and procurement for IT services, equipment, and software. Collaborate with other departments and business units to understand and support their technical needs. User Support & Training: Oversee the development and delivery of IT training programs to enhance user knowledge and improve system efficiency. Ensure the IT helpdesk provides high-quality, timely support for all staff across various technical issues. Ensure documentation and knowledge bases are continuously updated to support end-user training and troubleshooting. QUALIFICATIONS Education: Bachelor's degree in Information Technology, Computer Science, or related field. Experience: 8+ years of experience in IT operations, with a minimum of 2-4 years in a senior technical role overseeing infrastructure and systems management. Proven expertise in managing large-scale IT infrastructure, including networks, servers (Windows/Linux), virtualization platforms (VMware, Proxmox), cloud technologies (AWS, Google Cloud), and database management. Demonstrated ability to design, implement, and support highly available, secure, and scalable IT systems. Strong background in IT security and risk management, including experience with firewalls, VPNs, intrusion detection systems, and encryption technologies. Proven success in managing IT budgets, resources, and complex projects. Technical Skills Solid understanding of networking protocols (TCP/IP, DNS, DHCP) Expertise in systems administration, including Windows Server, Linux, Mac and cloud environments. Experience with database management (MSSQL Server). Proficiency with cybersecurity tools, practices, and frameworks (e.g., firewalls, endpoint protection, SIEM, SentinelOne). Soft Skills: Exceptional leadership and team management skills, with the ability to motivate and develop high-performing teams. Strong problem-solving, analytical, and troubleshooting abilities. Excellent verbal and written communication skills, able to translate technical concepts to non-technical audiences. Strong project management skills, able to prioritize and manage multiple projects simultaneously. Results-oriented with a proactive, “can-do” attitude. Preferred Qualifications: Relevant certifications such as CompTIA Network+, Security+, Microsoft Certified: Windows Administrator, AWS Certified Solutions Architect, PMP, or ITIL. Experience with broadcast technologies (e.g., playout automation, video servers, MAM, streaming protocols) is a plus. WORKING CONDITIONS: Primarily office-based in San Ramon, CA with occasional remote work flexibility. Evening or weekend work for system maintenance, upgrades, or emergency support. Evening or weekend work to provide IT and systems support for scheduled live productions. Limited travel to other company locations may be required. COMPENSATION The exact salary will depend on the successful candidate's, relevant skills, experience, and qualifications. PAC-12 OVERVIEW The Pac-12 stands at a defining moment in its history. Founded in 1915, the league's rich legacy of athletic and academic excellence spans over 100 years. Supported by world-class service and empowerment, Pac-12 student-athletes have earned more than 500 NCAA team championships. Now with a renewed and bold vision for its future, the Pac-12 has undergone significant transformation on its journey to launching a new collegiate athletics conference, custom-built for both the modern-day student-athlete and an evolving college sports landscape. Under the leadership of Commissioner Teresa Gould, the Pac-12 embarks on creating a new legacy, composed of nine member universities, a one-of-its-kind and state-of-the-art broadcast production facility in San Ramon, CA., and a reimagined commercial enterprise that is uniquely positioned to drive strategic partnerships, brand enhancement, revenue generation and other growth opportunities to unlock new and lasting value for both its member universities and its student-athletes. Currently composed of Oregon State University and Washington State University, the league will welcome seven new full members beginning with the 2026-27 season, including Boise State University, Colorado State University, California State University, Fresno, Gonzaga University, San Diego State University, Texas State University and Utah State University. ```

At least 9 years of experience with Information Technology Domain experience in supply chain, order management, shipping, inventory management Understanding of Oracle PL/SQL, SQL, ERP (OM, Inventory, Shipping, Receiving), Java and various integration technologies and approaches, to be able to comprehend existing as well as design new solutions Sound data analysis skills Expertise in grasping the complexity of current state application design, analyze new requirements to design new solution options and develop functional specification & author technical user story for developers and QA team members Experienced in test case preparation/reviews, supporting QA exercise and issue resolutions Perform validations of the capabilities once developed to ensure compliance with the business requirements Perform demos to stakeholders Ability to work in teams within a diverse/multi-stakeholder environment Ability to interact effectively across cross-functional teams to iron out integration needs Experience and desire to work in a Global delivery environment Strong analytical abilities Good communication skills

Network Administrator (AWS + On-Prem Hybrid Infrastructure) $130,000 - $160,000 Full-time | On-site Our client designs, builds, and operates advanced small satellite systems that power end-to-end space missions for communications, Earth observation, and scientific exploration. Their technology combines space-based innovation with secure, scalable ground systems, enabling seamless integration between orbit and operations on Earth. Position Summary We are seeking an experienced Network Administrator with a strong background in managing hybrid cloud and on-premises environments. The ideal candidate has hands-on expertise with AWS infrastructure, Cisco Firepower (FTD 1010) firewalls, and virtualized systems. In this role, you'll ensure reliable, secure, and high-performance connectivity between physical sites and AWS-hosted systems that support mission-critical satellite operations. This role involves maintaining and improving our secure network connectivity between physical sites and AWS-hosted infrastructure, ensuring uptime, security, and smooth operation across mission-critical systems that support our satellite operations and internal teams. Key Responsibilities Administer and maintain AWS infrastructure, including EC2 instances, VPCs, Route53, and AWS VPN configurations Manage AWS Veeam backup systems for EC2 and virtual machine snapshots, ensuring regular and on-demand backups Configure and maintain Cisco FTD 1010 firewalls, including site-to-site VPNs linking AWS and remote offices Monitor and troubleshoot VPN and network connectivity for users, infrastructure, and remote systems Support on-premises networking equipment, including routers, switches, and Wi-Fi systems (e.g., UniFi UDM SE) Maintain and manage VMware ESXi servers hosting internal VMs, GitLab runners, and development resources Administer OpenVPN servers, renew certificates, and manage user access using automation scripts Manage DNS configurations via AWS Route53 for hosted zones and internal systems Implement and maintain network security policies and consistent backup procedures across environments Diagnose and resolve routing, NAT, and performance issues across hybrid networks Collaborate with DevOps, IT, and engineering teams to support infrastructure scaling and modernization Minimum Qualifications Bachelor's degree in Information Technology, Computer Engineering, or related field, or equivalent hands-on experience 3+ years of experience as a Network Administrator or Systems Administrator in hybrid environments Proficiency in AWS infrastructure (EC2, VPC, Route53, VPN, IAM) Experience with Cisco Firepower Threat Defense (FTD 1010) or similar firewall platforms Strong understanding of VPNs, routing, NAT, and tunneling protocols Experience managing Veeam Backup for AWS or equivalent tools Familiarity with VMware ESXi environments and virtual machine management Proficiency in Linux administration (Ubuntu preferred) and SSH key management Hands-on experience configuring OpenVPN servers and scripting user management tasks Strong documentation, organization, and problem-solving skills Preferred Qualifications Experience with AWS GovCloud, GitLab infrastructure, or similar DevOps platforms Familiarity with UniFi network management or Raspberry Pi remote nodes Working knowledge of physical security systems (e.g., keyfob access, ADT) AWS or Cisco certifications (Solutions Architect, SysOps, CCNA, or higher) Why Join This Team? Work at the intersection of cloud and on-prem infrastructure supporting real-world satellite missions Own critical network systems that bridge space and terrestrial operations Collaborate with a small, high-performing engineering team where your work has a direct impact Grow into advanced roles in CloudOps, Infrastructure Engineering, or DevSecOps as the organization scales

Insight Global is seeking an IT Technician to join a client in the San Francisco area. You will provide internal network support and general IT assistance within a dynamic, Museum setting with diverse technology needs. This role will support a staff of approximately 50-75 employees and work closely with a small IT team (3-5 members). Key Responsibilities: Network & Connectivity Support • Maintain internal network connectivity • Troubleshoot Wi-Fi issues • Provide printer and internet support Helpdesk & Customer Service • Respond to support tickets and resolve technical issues • Deliver excellent customer service through direct interaction with staff • Provide onsite support three days per week (Tuesday-Thursday) Password & Account Management • Reset passwords and troubleshoot login issues • Assist with account access problems Inventory & Hardware Management • Track and manage hardware inventory • Perform light helpdesk tasks, including basic troubleshooting for: o Windows systems o Mobile devices Required Skills & Experience • 2+ years of experience in IT support or helpdesk roles • Strong troubleshooting skills for network and hardware issues • Excellent communication and customer service abilities • Ability to work onsite as scheduled Compensation: $25/hr to $27/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are seeking highly skilled OpenStack and Nutanix Administrators to join our IT Infrastructure team. This role is crucial in managing, optimizing, and ensuring the seamless operation of cloud and hyper-converged infrastructure environments. The ideal candidates will possess strong technical expertise, excellent problem-solving skills, and a proven ability to work in dynamic environments. Key Responsibilities - Deploy, configure, and maintain OpenStack cloud environments and Nutanix hyper-converged infrastructure. - Monitor system performance, troubleshoot issues, and ensure high availability of services. - Design and implement scalable solutions to meet organizational needs. - Collaborate with cross-functional teams to align infrastructure with business objectives. - Perform upgrades, patches, and routine maintenance for OpenStack and Nutanix systems. - Develop automation scripts for efficient system management using tools like Ansible, Terraform and Pulumi. - Ensure compliance with security standards and implement best practices for data protection. - Document processes, configurations, and troubleshooting steps for knowledge sharing. Qualifications - Bachelors in Computer Science (or related field) and 6 - 9 years of relevant experience. - Strong expertise in OpenStack architecture, deployment, and management. - Hands-on experience with Nutanix AHV, Prism Central, and related tools. - Proficiency in Linux system administration and scripting (e.g., Bash, Python). - Excellent familiarity with virtualization technologies (e.g., KVM) and container platforms (e.g., Kubernetes). - Knowledge of networking concepts such as VLANs, SDN, and load balancing. - Experience with monitoring tools like Prometheus or Nagios. - Excellent communication skills to collaborate with technical and non-technical stakeholders. - Certifications in OpenStack or Nutanix (e.g., NCP-MCI) are a plus.

Systems Engineer - Video Intelligence Infrastructure - San Francisco About the Company A Series A Funded start-up who already have millions in recurring revenue are building next-generation AI infrastructure for video intelligence are looking for a Systems Engineer to join their team. What You'll Be Doing: Design and engineer systems that handle compute, scheduling, and orchestration of complex ML + ETL pipelines Optimize hyper-fast distributed systems running at the scale of thousands of GPUs Build systems that process video data quickly, reliably, and cost-effectively at internet scale Develop robust internal tooling and CI/CD pipelines for rapid ML team iteration Focus on system uptime and performance optimization for mission-critical infrastructure What We're Looking For: 3+ years building foundational data infrastructure Experience designing and maintaining pipelines that process petabytes of data Strong background developing CI/CD pipelines for ML-focused teams Excellent coding skills in Go and Python Independent contributor who leads by example What's In It For You Competitive salary up to $250k Small, high-impact team with significant growth trajectory Opportunity to work with top AI video labs and collect world-class datasets Apply now for immediate consideration!

We have below Following Contract Positions Available If you have profiles please share me at ****************************** Job Title: IT Google Workspace Engineer Duration Contract Skillset Requirements for the Role: IT Google Workspace Engineer - BS/MS degree in computer science, engineering, or a related subject, or equivalent experience. - Proven experience in a systems engineer or similar role, with a strong background in IT infrastructure and support. - Deep, hands-on experience administering Google Workspace (formerly G Suite) at an enterprise level. - Managed or led the full lifecycle of Microsoft 365 to Google Workspace migrations, including data transfer, user provisioning, and post-migration support. - Demonstrable experience using ITSM tools, with a strong preference for ServiceNow. - Fundamental understanding of information security principles and experience working collaboratively with security teams. - Solid scripting skills (e.g., Javascript, Python, GAM) to automate tasks and improve efficiency. - Excellent communication skills, able to articulate technical issues to both technical and non-technical audiences and work effectively across teams. - Highly self-motivated, AI evangelist, possessing an energetic disposition and a positive attitude geared toward data-driven decisions and high-impact outcomes. - Plays a key role in maintaining service level agreements, applying formal change management procedures to minimize risk and disruption, and leading incident response efforts. - Capable of independently driving initiatives forward, defining requirements, building project plans, and managing resources to deliver successful outcomes. - Continuously embraces emerging technologies, including AI-powered tools, to enhance service delivery, drive automation, and stay adaptive in a fast-evolving IT landscape. Share me resumes at ******************************

Staff / Lead ML Infrastructure Engineer San Francisco, CA - Onsite Salary - Over market average + equity We are building one of the world's leading generative video and multimodal AI platforms, and we're looking for a senior infrastructure engineer to drive the backbone that makes it possible. This role is ideal for an engineer from a top-tier tech company who has built cloud-scale systems, high-performance compute platforms, and battle-tested CI/CD pipelines that support complex ML workloads. What You'll Own Core ML Platform Architecture: Design and evolve the infrastructure that supports large-scale generative video and multimodal model training, evaluation, and deployment. High-Throughput Compute Systems: Build and optimize GPU/TPU clusters, distributed training systems, and orchestration layers tailored for video-heavy pipelines. Production Reliability for Generative Models: Create the tooling and services needed to safely push frequent model updates while handling massive compute loads and long-running jobs. End-to-End CI/CD for ML: Lead the development of automated pipelines for model training, validation, artifact management, and production rollout. Multimodal Data Infrastructure: Build systems to ingest, version, transform, and serve large-scale video, audio, and text datasets with high reliability. Internal Developer Experience: Partner with research, product, and applied ML teams to build intuitive internal tooling for experiment tracking, model lineage, and resource scheduling. Technical Leadership: Mentor engineers, set platform standards, and influence long-term architectural direction. What You've Done Experience architecting and operating large-scale infrastructure at a cloud provider, hyperscaler, or leading AI company. Built or owned mission-critical CI/CD systems, high-capacity compute platforms, or data infrastructure supporting ML teams. Deep experience with distributed compute across GPUs/accelerators, Kubernetes, and cloud infrastructure (AWS/GCP/Azure). Strong engineering fundamentals in Python, Go, or equivalent languages. Previous exposure to ML training pipelines-especially systems that handle heavy video, multimodal, or high-dimensional data. Demonstrated ability to lead complex cross-org initiatives and drive technical strategy. Nice to Have Experience with video processing systems, large-scale media pipelines, or streaming architectures. Familiarity with modern multimodal or video-generation frameworks (PyTorch, JAX, diffusers, custom accelerators). Experience with Ray, Triton, CUDA optimization, or specialized scheduling for ML workloads. Background working in high-growth AI startups or research-focused environments. Security and compliance considerations for models that generate or process user content. Why Join Shape the underlying platform powering one of the most advanced generative video systems in the world. Influence the future of multimodal AI by building infrastructure that directly accelerates research and product breakthroughs. Work closely with experienced founding engineers, researchers, and platform builders from leading tech companies. Highly competitive compensation, meaningful equity, and strong in-person engineering culture in San Francisco.

IT Engineer - Oracle ERP & PL/SQL (6-Month Contract | On-site, San Jose, CA) We are seeking a highly experienced and technically skilled IT Engineer with deep expertise in Oracle E-Business Suite (EBS) and PL/SQL development. This is a critical 6-month contract role, requiring candidates to work On-site in San Jose, CA, with the possibility of extension. Role Details: Job Title: IT Engineer - Oracle ERP & PL/SQL Location: San Jose, CA (On-site Required) Duration: 6 months (with potential for extension) Implementation Partner: Infosys End Client: To be disclosed (Major Enterprise Client) IMPORTANT: Eligibility Requirements Due to client mandates, only candidates who are legally authorized to work in the US without sponsorship can be considered: US Citizens (USC) & Green Card Holders (GC) ONLY Job Description & Technical Requirements The ideal candidate will have a minimum of 8 years of experience in Oracle EBS technical development and support. You will be responsible for designing, developing, and optimizing solutions within the Oracle database environment. Core Technical Expertise: Oracle EBS & PL/SQL Development: Minimum 8 years of hands-on technical development and support experience in Oracle E-Business Suite (EBS) and Oracle PL/SQL. Database Programming: Expertise in Oracle PL/SQL, SQL, including designing, developing, and maintaining stored procedures, packages, functions, and triggers to support and enhance EBS applications. Module Understanding: Comprehensive technical understanding of key Oracle EBS modules, specifically Order Management, Shipping, and Inventory. Customization (RICEW): Proven ability to develop and customize Oracle EBS applications, including Reports, Interfaces, Conversions, Extensions, and Workflows (RICEW objects), using Oracle development tools (Oracle Forms, Oracle Reports, Oracle Workflow, and BI Publisher). Performance Tuning: Strong skills in optimizing SQL queries and PL/SQL code for maximum performance and efficiency within the Oracle database environment. Architecture: Strong understanding of Oracle EBS architecture and data models. Key Responsibilities: Technical Support: Provide technical support and troubleshooting for Oracle EBS modules, resolving complex issues related to performance, data integrity, and system errors. Collaboration: Collaborate effectively with functional teams, business analysts, and end-users to translate business requirements into technical specifications and solutions. Implementation: Implement and configure Oracle E-Business Suite (EBS) applications, ensuring alignment with business processes. SDLC Participation: Actively participate in all phases of the Software Development Lifecycle (SDLC). Documentation: Create and maintain comprehensive technical documentation and user guides. 📩 How to Apply: You can share resumes at ******************** OR Call us on *****************

We are actively searching for a Distributed Systems Engineer to join our team on a permanent basis. In this founding engineer role you will focus on building next-generation data infrastructure for our AI platform. If you have a passion for distributed systems, unified storage, orchestration, and retrieval for AI workloads we would love to speak with you. Our office is located in downtown SF and we collaborate two days a week onsite. Your Rhythm: Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient Tackle complex challenges in distributed systems, databases, and AI infrastructure Collaborate with technical leadership to define and refine the product roadmap Write high-quality, well-tested, and maintainable code Contribute to the open-source community and engage with developers in the space Your Vibe: 3+ years of professional distributed database systems experience Expertise in building and operating scalable, reliable and secure database infrastructure systems Strong knowledge around distributed compute, data orchestration, distributed storage, streaming infrastructure Strong knowledge of SQL and NoSQL databases, such as MySQL, Postgres, and MongoDB. Programming skills in Python Passion for building developer tools and scalable infrastructure Available to collaborate onsite 2 days a week Our Vibe: Relaxed work environment 100% paid top of the line health care benefits Full ownership, no micro management Strong equity package 401K Unlimited vacation An actual work/life balance, we aren't trying to run you into the ground. We have families and enjoy life too!

Job Title: Senior IT Support Engineer Client: Global Finance Company Compensation: $120-130K/year plus bonus The Senior IT Support Engineer is an onsite, in-person based in Menlo Park, CA. You will be the primary point of contact for IT support, delivering white glove service to colleagues and executives across our corporate office and secondary locations. Your responsibilities include setting up, managing, and troubleshooting computers and technology equipment, ensuring that email, shared files, and communication platforms are always functional and reliable. This position involves hands-on support, inventory management, and oversight of device lifecycles. You will collaborate with local IT leadership, remote IT engineers and managed service provider partners to resolve issues and implement technical solutions. The role is ideal for someone who enjoys solving problems, improving processes, and providing exceptional service in a fast-paced, professional environment. General Responsibilities: Be the primary in-person contact for IT support requests and helpdesk communications, delivering prompt and effective solutions. Collaborate with team members to resolve end user issues, escalating complex technical challenges to system engineering when needed. Troubleshoot and resolve alerts from users, IT staff, or automated monitoring systems, supporting workstations, laptops, tablets, smartphones, copiers, and printers. Prioritize and manage helpdesk requests, ensuring timely escalation to system administrators as appropriate. Create and maintain documentation for common solutions and recurring issues and deliver user training on IT topics and company policies. Keep all end user devices up to date with the latest operating systems, authorized software, and hardware drivers. Install and configure hardware and software following established standard operating procedures. Research and recommend improvements to hardware and software management processes. Partner with IT leadership to define support strategies, evaluate new tools, and enhance service delivery. Coordinate with third-party vendors for hardware delivery and maintain accurate vendor contact information. Manage and execute employee IT onboarding and offboarding processes, updating procedures as needed. Set up, configure, and troubleshoot mobile devices, copiers, and printers for end users. Oversee equipment inventory, update device documentation, and manage user licenses and permissions according to guidelines. Assist users with video conference setup for meetings. Ensure adherence to service level agreements (SLAs) and quality standards for all support activities. Participate in special projects that drive IT innovation and operational excellence. What We're Looking For: Strong sense of ownership, with a commitment to managing and improving IT processes. Solid understanding of technical writing and ITSM best practices, supporting clear documentation and effective workflows. Proficiency with Microsoft Office tools, including Word, Excel, Outlook, Visio, PowerPoint, and Teams. Quick thinking and resourcefulness when troubleshooting complex issues, even under pressure or shifting priorities. Ability to work independently and as part of a collaborative team, building positive relationships with colleagues and vendors. Results-driven mindset, always striving to achieve goals and deliver high-quality outcomes. Detail-oriented approach to systematic troubleshooting and problem solving. Excellent communication skills, whether presenting, writing, or interacting face-to-face. Customer-focused attitude, with a deep understanding of service principles and a drive to deliver outstanding support. Flexibility and adaptability in a fast-paced environment, ready to pivot as priorities change. Self-starter mentality, eager to learn new concepts and apply solutions with minimal oversight. Technical Skills & Experience: 6+ years of hands-on end user IT support in professional office environments, with proven ownership of complex troubleshooting across Windows, mac OS, and mobile devices. Demonstrated white glove, in person support for executives and teams, including clear communication, timely follow-through, and strong customer service outcomes. Deep experience with Microsoft 365 tenant and user administration, Intune endpoint management, device compliance, Autopilot, and Entra ID access controls. Strong background in Windows 11 installation, configuration, and troubleshooting, plus video conference readiness and support for Zoom and modern collaboration platforms. Expertise in configuring, troubleshooting, and upgrading laptops, smartphones, tablets, copiers, and printers. Proficiency with Microsoft Office applications, including Word, Excel, Outlook, Visio, PowerPoint, and Teams. Familiarity with helpdesk ticketing systems, especially Fresh Service, and enterprise password management solutions. Track record managing inventory and device lifecycle, onboarding and offboarding workflows, ticket prioritization, and documentation of recurring issues and solutions. Skilled in remote support using tools like ConnectWise Control and Remote Desktop. Comfortable reviewing and interpreting Windows event logs. Familiarity with ITSM practices and service level adherence, with the ability to optimize support processes and knowledge bases. Preferred certifications: Microsoft 365 Fundamentals, Microsoft Endpoint Administrator, ITIL Foundation, CompTIA A+, CompTIA Project+ and Network+. Background checks are required for this role and will be conducted with candidate consent in accordance with applicable laws and company compliance standards. Degree in Information Technology or related field is preferred, or equivalent experience. Benefits: Employer reimbursed IT certification testing costs for job-related new certifications and renewals Caltrain pass for easy commuting Lunch provided onsite in the corporate office Optional work from home on Friday Free access to the gym in the building Free onsite parking Paid holidays off, vacation time off and sick leave Comprehensive health, dental, and vision insurance 401k Retirement plan with matching options

San Francisco, CA (Onsite) About the Company A fast-moving AI research group is building the core video data infrastructure used by leading AI labs and major tech companies. The team is small at around fifteen people, nearly all engineers, and recently pivoted to focus exclusively on high-quality video data at massive scale. The shift has driven significant revenue growth, and they are now planning to expand the team steadily over the next few months. The culture is straightforward: engineering led, product focused, low ego, and built around people who enjoy ownership. They work in person five days a week in their San Francisco office, moving quickly, solving hard problems, and avoiding micromanagement. The Role This position focuses on designing and scaling distributed systems that support huge ML and ETL workloads across petabytes of video. You will own core infrastructure: compute scheduling, orchestration, throughput, reliability, cost efficiency, and the internal tooling that keeps the entire engineering group moving at pace. The company is beginning to scale its infrastructure footprint aggressively, and this role will become central to that growth. It is a hands-on IC position suited to someone who has operated critical systems before and wants to shape the foundation of a rapidly expanding platform. What You'll Work On • Architect and scale distributed systems for large-scale ML and ETL workloads • Build compute orchestration and scheduling across thousands of GPUs • Improve uptime, resilience, and execution speed of high-volume data pipelines • Design pipelines capable of handling petabyte-level video datasets • Lead the development of CI/CD and internal tooling for fast iteration • Partner closely with research engineers delivering new video models and algorithms • Operate in a high-trust environment with strong autonomy and clear ownership Requirements • 3+ years building foundational distributed systems or data infrastructure • Experience running critical systems at significant scale • Proficient across cloud architectures • Strong coding experience with Go (preferred) and Python • Background building or maintaining large-scale pipelines • Experience with ML-focused CI/CD and automation • Video domain experience is not required • Operates as a strong IC who leads through action • Fully onsite in San Francisco, Monday to Friday Culture Fit • Enjoys ambiguity, problem discovery, and self-direction • Communicates clearly and concisely • Shows strong intellectual curiosity • Low ego, collaborative mindset • Motivated by building core systems in a small, high-caliber team Red flags include weak communication, low curiosity, or unclear motivation for the domain. Interview Process Intro call focused on culture, curiosity, and communication Technical discussion on background and complexity of past work Problem-solving session with a research engineer Onsite research problem and collaboration exercise

Systems Engineer - Video Intelligence Infrastructure - San Francisco About the Company A Series A Funded start-up who already have millions in recurring revenue are building next-generation AI infrastructure for video intelligence are looking for a Systems Engineer to join their team. What You'll Be Doing: Design and engineer systems that handle compute, scheduling, and orchestration of complex ML + ETL pipelines Optimize hyper-fast distributed systems running at the scale of thousands of GPUs Build systems that process video data quickly, reliably, and cost-effectively at internet scale Develop robust internal tooling and CI/CD pipelines for rapid ML team iteration Focus on system uptime and performance optimization for mission-critical infrastructure What We're Looking For: 3+ years building foundational data infrastructure Experience designing and maintaining pipelines that process petabytes of data Strong background developing CI/CD pipelines for ML-focused teams Excellent coding skills in Go and Python Independent contributor who leads by example What's In It For You Competitive salary up to $250k Small, high-impact team with significant growth trajectory Opportunity to work with top AI video labs and collect world-class datasets Apply now for immediate consideration!

Staff / Lead ML Infrastructure Engineer San Francisco, CA - Onsite Salary - Over market average + equity We are building one of the world's leading generative video and multimodal AI platforms, and we're looking for a senior infrastructure engineer to drive the backbone that makes it possible. This role is ideal for an engineer from a top-tier tech company who has built cloud-scale systems, high-performance compute platforms, and battle-tested CI/CD pipelines that support complex ML workloads. What You'll Own Core ML Platform Architecture: Design and evolve the infrastructure that supports large-scale generative video and multimodal model training, evaluation, and deployment. High-Throughput Compute Systems: Build and optimize GPU/TPU clusters, distributed training systems, and orchestration layers tailored for video-heavy pipelines. Production Reliability for Generative Models: Create the tooling and services needed to safely push frequent model updates while handling massive compute loads and long-running jobs. End-to-End CI/CD for ML: Lead the development of automated pipelines for model training, validation, artifact management, and production rollout. Multimodal Data Infrastructure: Build systems to ingest, version, transform, and serve large-scale video, audio, and text datasets with high reliability. Internal Developer Experience: Partner with research, product, and applied ML teams to build intuitive internal tooling for experiment tracking, model lineage, and resource scheduling. Technical Leadership: Mentor engineers, set platform standards, and influence long-term architectural direction. What You've Done Experience architecting and operating large-scale infrastructure at a cloud provider, hyperscaler, or leading AI company. Built or owned mission-critical CI/CD systems, high-capacity compute platforms, or data infrastructure supporting ML teams. Deep experience with distributed compute across GPUs/accelerators, Kubernetes, and cloud infrastructure (AWS/GCP/Azure). Strong engineering fundamentals in Python, Go, or equivalent languages. Previous exposure to ML training pipelines-especially systems that handle heavy video, multimodal, or high-dimensional data. Demonstrated ability to lead complex cross-org initiatives and drive technical strategy. Nice to Have Experience with video processing systems, large-scale media pipelines, or streaming architectures. Familiarity with modern multimodal or video-generation frameworks (PyTorch, JAX, diffusers, custom accelerators). Experience with Ray, Triton, CUDA optimization, or specialized scheduling for ML workloads. Background working in high-growth AI startups or research-focused environments. Security and compliance considerations for models that generate or process user content. Why Join Shape the underlying platform powering one of the most advanced generative video systems in the world. Influence the future of multimodal AI by building infrastructure that directly accelerates research and product breakthroughs. Work closely with experienced founding engineers, researchers, and platform builders from leading tech companies. Highly competitive compensation, meaningful equity, and strong in-person engineering culture in San Francisco.

RTL Engineer Fulltime We are urgently seeking experienced RTL Engineers to join our team. The selected candidates will be responsible for developing and executing verification plans, building robust verification environments, and collaborating closely with design teams to ensure high-quality deliverables. Responsibilities Plan: Develop comprehensive Core Verification Plans based on micro-architecture and design specifications. Develop: Architect and implement reusable, scalable verification environments using System Verilog/UVM. Test: Create and run constrained-random and directed tests to achieve high functional and code coverage. Debug: Analyze simulation results, root-cause complex failures, and work with design teams to resolve issues. Automate: Build and maintain automation scripts (Python/Perl) to enhance verification workflows and regression management. Requirements Mandatory expertise in System Verilog and UVM. Minimum 7 years of hands-on verification experience. Strong understanding of digital logic design and verification methodologies. Experience verifying digital systems using standard IP components/interconnects (e.g., microprocessor cores, hierarchical memory subsystems). Ability to work independently and provide technical feedback to FE RTL design teams and CPU/IP micro-architects. Proficiency with industry-standard EDA simulation and debug tools. Strong debugging and root-cause analysis skills. Scripting experience (Python, Perl). Excellent written and verbal communication skills in English. Added keywords for additional candidates. HBM Memory Controller SoC DRAM TPU ARM Cortex ARM M7 There are three core expectations: Strong, independent leads Engineers who can operate with confidence, reduce dependency on the client's thin internal team, and take real ownership of blocks. Consistency and continuity We cannot afford churn - selected leads must be stable, reliable long-term contributors. Ability to scale with the program Additional phases may spin up quickly; leads should be capable of mentoring and guiding expansion teams. Thanks and Regards, Manisha Dabral Signature IT World Inc. *********************

We are actively searching for a Distributed Systems Engineer to join our team on a permanent basis. In this founding engineer role you will focus on building next-generation data infrastructure for our AI platform. If you have a passion for distributed systems, unified storage, orchestration, and retrieval for AI workloads we would love to speak with you. Our office is located in downtown SF and we collaborate two days a week onsite. Your Rhythm: Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient Tackle complex challenges in distributed systems, databases, and AI infrastructure Collaborate with technical leadership to define and refine the product roadmap Write high-quality, well-tested, and maintainable code Contribute to the open-source community and engage with developers in the space Your Vibe: 3+ years of professional distributed database systems experience Expertise in building and operating scalable, reliable and secure database infrastructure systems Strong knowledge around distributed compute, data orchestration, distributed storage, streaming infrastructure Strong knowledge of SQL and NoSQL databases, such as MySQL, Postgres, and MongoDB. Programming skills in Python Passion for building developer tools and scalable infrastructure Available to collaborate onsite 2 days a week Our Vibe: Relaxed work environment 100% paid top of the line health care benefits Full ownership, no micro management Strong equity package 401K Unlimited vacation An actual work/life balance, we aren't trying to run you into the ground. We have families and enjoy life too!

San Francisco, CA (Onsite) About the Company A fast-moving AI research group is building the core video data infrastructure used by leading AI labs and major tech companies. The team is small at around fifteen people, nearly all engineers, and recently pivoted to focus exclusively on high-quality video data at massive scale. The shift has driven significant revenue growth, and they are now planning to expand the team steadily over the next few months. The culture is straightforward: engineering led, product focused, low ego, and built around people who enjoy ownership. They work in person five days a week in their San Francisco office, moving quickly, solving hard problems, and avoiding micromanagement. The Role This position focuses on designing and scaling distributed systems that support huge ML and ETL workloads across petabytes of video. You will own core infrastructure: compute scheduling, orchestration, throughput, reliability, cost efficiency, and the internal tooling that keeps the entire engineering group moving at pace. The company is beginning to scale its infrastructure footprint aggressively, and this role will become central to that growth. It is a hands-on IC position suited to someone who has operated critical systems before and wants to shape the foundation of a rapidly expanding platform. What You'll Work On • Architect and scale distributed systems for large-scale ML and ETL workloads • Build compute orchestration and scheduling across thousands of GPUs • Improve uptime, resilience, and execution speed of high-volume data pipelines • Design pipelines capable of handling petabyte-level video datasets • Lead the development of CI/CD and internal tooling for fast iteration • Partner closely with research engineers delivering new video models and algorithms • Operate in a high-trust environment with strong autonomy and clear ownership Requirements • 3+ years building foundational distributed systems or data infrastructure • Experience running critical systems at significant scale • Proficient across cloud architectures • Strong coding experience with Go (preferred) and Python • Background building or maintaining large-scale pipelines • Experience with ML-focused CI/CD and automation • Video domain experience is not required • Operates as a strong IC who leads through action • Fully onsite in San Francisco, Monday to Friday Culture Fit • Enjoys ambiguity, problem discovery, and self-direction • Communicates clearly and concisely • Shows strong intellectual curiosity • Low ego, collaborative mindset • Motivated by building core systems in a small, high-caliber team Red flags include weak communication, low curiosity, or unclear motivation for the domain. Interview Process Intro call focused on culture, curiosity, and communication Technical discussion on background and complexity of past work Problem-solving session with a research engineer Onsite research problem and collaboration exercise