Information technology consultant jobs in Huntersville, NC

IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively. Responsibilities On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues. Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization. Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment. Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality. Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting. Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks. Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly. User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights. Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures. Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices. Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions. Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements. Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices. Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit. Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention. Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion. Qualifications Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role. The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support. Physical Requirements: Prolonged periods sitting at a desk and working on computer. Occasional walking between facilities. Occasional lifting, pushing, pulling up to 15 lbs. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

The IT Manager of Infrastructure & Security is responsible for leading, managing, and maintaining the organizations hardware, networks, and core infrastructure systems in a secure, high-availability, and scalable manner. This role focuses exclusively on infrastructure and security (not business software or application development). The person in this role ensures robust, resilient, and secure operations that support all business functions. Key Responsibilities Oversee the design, deployment, and maintenance of all physical and virtual infrastructure, including servers, storage, network devices (switches, routers, firewalls), and datacenter equipment (racks, UPS, cooling) Manage procurement, setup, configuration, and lifecycle (installation, maintenance, replacement) of hardware assets Ensure redundant and fault-tolerant architecture (failover, clustering, backups) Oversee virtualization (e.g., VMware, Hyper-V) and/or containerization infrastructure (if applicable) Manage connections to cloud infrastructure (if hybrid environment) or network links (VPNs, WAN links, MPLS, direct circuits) Monitor and tune system performance; capacity planning and forecasting Coordinate with power, cooling, and facilities teams for data center environment Network & Connectivity Design, implement, and maintain LAN, WAN, wireless, and remote access infrastructure Configure and manage network security devices (firewalls, IDS/IPS, VPNs) Ensure high availability, resilience, and load balancing of network services Monitor network traffic, detect anomalies, address congestion or performance bottlenecks Maintain network diagrams, documentation, and change logs Security & Compliance Define, implement, and enforce infrastructure and network security policies and best practices Manage firewall rules, intrusion detection/prevention, vulnerability scanning, security audits, and patch management Oversee system hardening and secure baseline configurations for servers, network devices, and hardware Lead threat detection, incident response, and forensic investigations when infrastructure is implicated Ensure compliance with regulatory or industry security standards (e.g., PCI, HIPAA, GDPR, ISO 27001) as applicable Work with external security vendors or auditors on penetration tests, security assessments, and remediation plans Backup, Disaster Recovery & Business Continuity Develop, manage, and test backup, restore, and disaster recovery strategies (offsite backups, replication) Establish and validate recovery time objectives (RTO) and recovery point objectives (RPO) Plan and execute infrastructure failover and disaster recovery exercises Ensure ongoing data integrity, redundancy, and availability Leadership & Collaboration Lead and mentor infrastructure / operations staff and contractors Collaborate with software and business systems teams to ensure infrastructure meets their needs (even though you don???t own those systems) Serve as the escalation point for infrastructure outages, performance issues, or security incidents Maintain vendor relationships (hardware vendors, network providers, security tool vendors) Define budgets, forecasts, and capital expenditures for infrastructure-related investments Produce regular reports on infrastructure health, security posture, capacity, and performance Documentation & Standards Maintain up-to-date documentation (network diagrams, infrastructure inventories, configurations, troubleshooting guides) Define and enforce infrastructure change control, patch, and maintenance windows Set standards for naming conventions, IP schemes, hardware configurations, and standard operating procedures Required Qualifications & Experience Bachelor???s degree in Computer Science, Information Systems, Engineering, or equivalent experience 7+ years of experience in IT infrastructure, network, or systems operations 3+ years of direct leadership/management experience Strong hands-on experience with servers, storage systems, network devices (routers, switches, firewalls), virtualization, and datacenter operations Deep knowledge of networking protocols (TCP/IP, OSPF, BGP, VLANs, MPLS, VPNs, etc.) Proven experience in infrastructure security, firewalls, IDS/IPS, network segmentation, vulnerability management Experience with backup, replication, disaster recovery planning, and execution Familiarity with cloud connectivity or hybrid infrastructure setups Strong analytical, troubleshooting, and problem-solving skills Excellent communication skills (verbal, written) and ability to interface with non-technical leadership Preferred Certifications such as CISSP, CISM, CCNP / CCIE, VMware VCP, or similar Experience with infrastructure as code, automation tools (Ansible, Terraform) Prior experience operating in regulated industries or compliance frameworks Experience with hybrid or multi-cloud setups Experience with monitoring, alerting, logging (e.g. Nagios, Zabbix, Prometheus, ELK, Splunk) Key Performance Indicators (KPIs) / Metrics Infrastructure uptime / availability (percentage) Mean time to restore (MTTR) for outages Number / severity of security incidents tied to infrastructure Patch compliance / vulnerability remediation metrics Capacity utilization vs headroom Number of successful DR test recoveries Infrastructure costs vs budget Working Conditions May require occasional off-hours or weekend support for planned maintenance or emergency issues May require physical presence in data centers or server rooms On-call rotation for critical infrastructure support “Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.” “Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance”

My client, a multi-award-winning provider of marketing and sports data services is seeking an experienced and forward-thinking IT Manager to lead global IT operations. This role will oversee system administration, Corporate IT, and SaaS management across all regions, ensuring the technology ecosystem supports a high-performing, hybrid & remote workforce. The successful candidate will play a pivotal role in enhancing the digital workplace by aligning systems, workflows, and integrations that drive efficiency and connectivity. You'll also leverage AI-driven automation to improve tool interoperability, employee experience, and operational productivity, all while maintaining robust security and reliability. As a key partner to the Project Management Office (PMO) and Cyber Security teams, you will help deliver strategic initiatives and ensure the IT environment scales with the business. Responsibilities: Oversee global system administration, ensuring uptime, performance, and compliance across all IT environments. Manage and optimise SaaS subscriptions, including budgeting, forecasting, and vendor relationship management. Drive systems integration and implement AI-powered automation to improve tool connectivity, reduce manual effort, and enhance efficiency. Lead improvements to the digital workplace, ensuring seamless collaboration and alignment of systems across teams. Oversee Corporate IT across global offices, maintaining secure, reliable, and scalable systems. Partner with Cyber Security to ensure adherence to best practices, risk mitigation, and compliance requirements. Collaborate with the Project Management Office (PMO) to support and deliver group-wide technology projects. Develop and enforce IT standards, processes, and policies to maintain operational consistency and excellence. Identify and evaluate emerging technologies that support business growth and digital transformation. Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field. 5+ years of progressive experience in IT management, system administration, or infrastructure leadership in a global organisation. Must have experience with both windows & mac OS experience. Must have Azure cloud experience. Proven experience managing SaaS portfolios, systems integrations, and IT budgets. Strong track record of implementing AI automation and integration solutions that enhance workflow efficiency. Experience leading IT operations in a remote-first or hybrid environment. Solid understanding of IT infrastructure, networking, and cybersecurity principles. Demonstrated ability to partner cross-functionally with business, PMO, and Cyber Security teams. Excellent communication, leadership, and problem-solving skills. Perks & Benefits: Comprehensive private Healthcare Insurance Flexible work environment and home office available Home office allowance Gym & Leisure Allowance All the hardware and software you need to be successful Regular company events and social outings, activities, Spot Awards and a Monthly Social Club Access to courses for Personal and Career Development Company Paid Volunteer Day

Gambling.com Group (Nasdaq: GAMB) is a multi-award winning provider of marketing and sports data services looking for exceptional talent interested in the fast-paced, high-growth online gambling industry. The company operates a portfolio of renowned websites and brands - including flagship site Gambling.com and sports betting site Bookies.com as well as iGaming-focused sites Casinos.com, BonusFinder.com and Freebets.com. In addition to its marketing operations, Gambling.com Group provides sports data services through consumer subscription platforms like OddsJam and RotoWire, along with B2B services through OpticOdds. These offerings deliver real-time data, actionable insights, and technology driven tools to both consumers and enterprise partners. As the first and only online gambling affiliate publicly traded in the U.S., Gambling.com Group has earned recognition as a leader in its field - most recently winning Affiliate of the Year at the 2025 EGR Operator Awards. Are you ready to take the next step in your career? Gambling.com Group is seeking an experienced and forward-thinking IT Manager to lead our global IT operations. This role will oversee system administration, Corporate IT , and SaaS management across all regions, ensuring our technology ecosystem supports a high-performing, remote-first workforce. The successful candidate will play a pivotal role in enhancing the Group's digital workplace by aligning systems, workflows, and integrations that drive efficiency and connectivity. You'll also leverage AI-driven automation to improve tool interoperability, employee experience, and operational productivity - all while maintaining robust security and reliability. As a key partner to the Project Management Office (PMO) and Cyber Security teams, you will help deliver strategic initiatives and ensure our IT environment scales with the business. Responsibilities Oversee global system administration, ensuring uptime, performance, and compliance across all IT environments. Manage and optimize SaaS subscriptions, including budgeting, forecasting, and vendor relationship management. Drive systems integration and implement AI-powered automation to improve tool connectivity, reduce manual effort, and enhance efficiency. Lead improvements to the digital workplace, ensuring seamless collaboration and alignment of systems across teams. Oversee Corporate IT across global offices, maintaining secure, reliable, and scalable systems. Partner with Cyber Security to ensure adherence to best practices, risk mitigation, and compliance requirements. Collaborate with the Project Management Office (PMO) to support and deliver group-wide technology projects. Develop and enforce IT standards, processes, and policies to maintain operational consistency and excellence. Identify and evaluate emerging technologies that support business growth and digital transformation. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field 5+ years of progressive experience in IT management, system administration, or infrastructure leader in a global organization. Proven experience managing SaaS portfolios, systems integrations, and IT budgets. Strong track record of implementing AI automation and integration solutions that enhance workflow efficiency. Experience leading IT operations in a remote-first or hybrid environment. Solid understanding of IT infrastructure, networking, and cybersecurity principles. Demonstrated ability to partner cross-functionally with business, PMO, and Cyber Security teams. Excellent communication, leadership, and problem-solving skills. Perks & Benefits Comprehensive private Healthcare Insurance Flexible work environment and home office available Home office allowance Gym & Leisure Allowance All the hardware and software you need to be successful Regular company events and social outings, activities, Spot Awards and a Monthly Social Club Access to courses for Personal and Career Development Company Paid Volunteer Day To apply, visit our careers page: *********************************************************

Must Have Technical/Functional Skills Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support, Roles & Responsibilities • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI • Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc. • Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices • Manage the Security compliance health status of end user workstations • Monitor security patching status and remedy deficiencies proactively • Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team • Adjust configuration options as required to resolve defects identified while performing corrective action on a device • Investigate desktop level incidents and identify root causes to be able to provide solutions. • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities • Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot • L2 Workstations operational support • Monitor and report on User experience. Report on Workstation image deployments and patch compliance metrics Salary Range: $60,000 $70,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

System Administrator (RHEL | Hybrid in Charlotte, NC) Optomi, in partnership with a leading client in the utilities industry, is seeking a skilled Linux Server Administrator to build, configure and maintain Linux servers. This role involves working with a variety of technologies, including virtual and physical servers, storage, and software. The ideal candidate will have extensive experience with Linux operating systems and the ability to integrate software to enable usage, support, and monitoring of various hardware technologies. What the Right Candidate will enjoy: Owning day-to-day Linux (RHEL 8/9) server administration in a production environment. Working across physical and virtual servers, storage, and supporting infrastructure. Following well-defined processes while solving real operational problems. Contributing to stable, mission-critical systems that support essential services. Experience of the Right Candidate: Bachelor's degree in Computer Science or a related discipline and 1-2 years of work experience OR High School/GED and three years of related work experience. Extensive knowledge of Linux Operating Systems - RHEL 8/9. Ability to read, write, and maintain Linux shell scripts. Ability to install/upgrade Linux software with yum/dnf and troubleshoot problems with installation and updates. Practical experience with Operating Systems, Software, and Hardware (Server/Workstations). General computer usage skills. Strong interpersonal skills (listening, conflict management, approachability, negotiations). Ability to research independently, multi-task, and meet deadlines under tight timeframes. Responsibilities of the Right Candidate: Build, configure, and maintain Linux servers. Follow routine work procedures and installation and methodologies. Integrate software to enable usage, support, and monitoring of various hardware technologies. Report on individual activity progress, issues, and impediments. Stay up-to-date on new hardware and software developments, evaluate alternative approaches. Maintain documentation as necessary. Install, configure, and maintain Windows servers and workstations.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a skilled Payment Systems Analyst with a strong background in real-time payment rails, ACH processing, RTP (Real-Time Payments), ISO 20022 standards, and instant payment systems. The ideal candidate will analyze, implement, and support modern payment infrastructures, ensuring compliance with industry standards and improving transaction efficiency. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC. is $100k - $120k/year & benefits (see below). The Role Responsibilities: Analyze and document payment processes related to ACH, RTP, and instant payment systems. Support implementation and integration of RTP and instant payment solutions aligned with industry standards. Expertise in ISO 20022 messaging standards to facilitate secure, efficient, and compliant payment exchanges. Collaborate with technical teams to develop, configure, and test payment processing solutions. Conduct gap analysis between existing systems and new payment standards, providing recommendations for enhancements. Assist in the design, testing, and deployment of payment-related products and services. Monitor system performance, troubleshoot issues, and support ongoing system upgrades. Ensure compliance with regulatory requirements and industry protocols for electronic payments. Liaise with stakeholders (banking, compliance, product teams) to define and refine payment workflows. Keep abreast of evolving payment technologies, standards, and regulations. Requirements: Proven experience working with ACH, Real-Time Payments (RTP), and instant payment platforms. Deep understanding of ISO 20022 messaging standards and implementation. Knowledge of payment networks, clearing and settlement systems. Familiarity with payment gateway/integration platforms and APIs. Analytical skills to assess payment processes and recommend improvements. Strong communication skills to articulate technical concepts to non-technical stakeholders. Experience with payment compliance regulations and security standards. Bachelor's degree in Finance, Business, Information Technology, or related field. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

System Administrator (Contract-to-Hire) Location: Charlotte, NC (Hybrid - 2-3 days onsite per month but starts off fully onsite for a couple weeks of training) Pay Rate: $45-50/hour (W2) Conversion Salary: $90,000 to $100,000 Overview Robert Half is partnering with a growing organization in Charlotte to hire a versatile System Engineer for a contract-to-hire opportunity. We need a Seasoned Systems Engineer with deep experience supporting enterprise infrastructure, cloud platforms, virtualization, storage, and high-availability environments. Known for strengthening system reliability, enhancing security, automating processes, and delivering expert-level support in fast-paced, multi-site organizations. Deploy, configure, and manage physical server infrastructure-primarily Dell PowerEdge systems-and administer virtualization platforms such as VMware ESXi and vCenter. Design, implement, and support Microsoft 365 and Azure services, including Azure AD, Exchange Online, Teams, OneDrive, and SharePoint Online. Manage enterprise storage and data protection solutions, including EMC, Veeam, and Zerto, ensuring reliability and high performance. Administer Microsoft SQL Server environments, including clustered and high-availability setups (AlwaysOn Availability Groups, Failover Clustering). Perform routine firmware, OS, and application patching using centralized configuration and deployment tools. Maintain and enhance disaster recovery and business continuity capabilities, overseeing backup operations, validating successful job completion, and meeting RPO requirements. Automate recurring administrative tasks using PowerShell scripting or infrastructure-as-code methods to improve efficiency and consistency. Create and maintain comprehensive documentation, including installation guides, configuration standards, and operational procedures. Provide advanced technical support, including escalation-level desktop/endpoint troubleshooting, and participate in an on-call rotation (approximately 7 weeks per year). Drive continuous improvement across IT processes, tooling, and team collaboration to elevate overall service delivery.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information. Job Description ProSidian Consulting has an opportunity for a [MOPIT-ARFP2013 : Manager of IT and Operations ] located in Charlotte, NC | POSTING TYPE: THIS IS A FULL-TIME W2 HIRE ProSidian Consulting is seeking an experienced Manager of IT and Operations to provide general oversight of the IT and Operations infrastructure, provisioning, planning, installation and operation for the firm's management and operations consulting practice. Responsible for researching and planning for implementation of the most recent technologies applicable to the industry. Tasks include managing the system hardware, operating systems, software, and procedures that adhere to the firm's values and goals. The overall role is to enable partners and staff to effectively work and minimize their time spent on IT and operations. The Manager of IT and Operations takes care of many tasks involved in making sure our firm runs smoothly and is also responsible for supporting business development, strategic resourcing, recruiting and other roles as necessary to enhance the competitive positioning of the firms go to market strategy. This includes participating on client serving engagements where technology, process, and operations skills are required. The Manager of IT and Operations should excel at operating in a fast pace, Professional Services (NAICS 541611) environment with demonstrated experience with client service and a knowledge of government contract management, have experience in organizational effectiveness and can implement operations management best practices. The Manager of IT and Operations is personable, reliable, and the epitome of diplomacy and professionalism. He/She will also be responsible for project management of time sensitive initiatives in an environment where accuracy, efficiency, and communication skills are of paramount importance. The helps deliver Client Centric management and operations solutions both internally and for clients based on the firm's practices and national processes. We hire only experienced professionals and foster an environment of cooperation and collaboration where everyone is at a high level. If this is you, and you meet the requirements below, we want you on our team. The work shall be performed on-site at the Charlotte office, with some travel required as necessary to meet client requirements. Background checks are required for all employees. Qualifications Key IT Effectiveness & Management Operations Objectives: Conceptualize, develop, design and implement Engagement, management and technical procedures to ensure projects are managed efficiently and effectively in accordance with ProSidian standard of operations for excellence in service delivery Create thought leadership and build/manage a platform for future thought leadership endeavors. Develop and coordinate Consulting Firm's plans, resources, and program expectations In concert with Firm Leadership, ensure all Engagement Teams policies, procedures and practices comply with applicable state and federal laws, rules and regulations and represent business best practices In concert with Firm Leadership, oversee the adequacy and soundness of management and operations infrastructure and administration, ensuring that all necessary controls and management structures are implemented and adhered to Manage/coordinate programs and initiatives in a collaborative manner within the Engagement Teams and ensure staff and external stakeholders are appropriately consulted and engaged. Participate in business development activities as required by the organization. Review the operating results of the Engagement Teams and compare them to established objectives, and support steps to ensure that appropriate measures are taken to correct any unsatisfactory results Serve as the primary day-to-day interface with Consulting Firm's staff, service providers (consultants, subcontractors), and client community to assure smooth execution of projects and successful operation of the Engagement Teams Support Firm Leadership, Engagement Teams, and Pursuit teams in communications with target markets and clients for the purpose of creating awareness of ProSidian, Enhancing Brand Image, developing internal infrastructure, and other marketing / PR activities. Support infrastructure and growth platforms of ProSidian Consulting including proposal development, IT, Operations, Thought Leadership, Recruiting, and all other support structures enabling the firm's ability to achieve scale. Support the development, review and approval of reports, client proposals, research proposals, requests and publications Essential Duties and Responsibilities: Essential Information Technology (IT) duties and responsibilities include the following. Other duties may be assigned. Ability to wear many hats, juggle many roles, and keep everything organized in the process Assist in recruiting, hiring, and providing appropriate training for staff on ProSidian processes and procedures Assists the team in researching solutions, solicits input from outside industry experts and recommends solutions to meet business requirements. Develops long-term vision of technologies and solutions. Collaborates with organizational leadership in the planning and implementation of technology roadmaps. Leads the Go-To-Market function from an IT perspective, including directly managing and providing the leadership for the service line stakeholder relationship managers. Maintain security and privacy of the information systems, communication lines, and equipment. Maintain the integrity and continual operation of the IT network including the wireless networks Manage, support, and troubleshoot the firms CRM applications and serve as primary contact with outside vendors for Systems Operations and Maintenance. Oversee the development, design, and implementation of new applications and changes to existing firm computer systems, network and file share tools Provide leadership, vision, and management to ProSidian IT activities Responsible for the ordering, acquisition, inventorying, and disposition of hardware and software Work with the Engagement teams, piers, and staff to assess and respond to IT needs Essential Operations duties and responsibilities include the following. Other duties may be assigned. Ability to wear many hats, juggle many roles, and keep everything organized in the process Develop, review, and certify all back-up and disaster recovery procedures and plans Ensure the continual functioning of mission critical operations Identify, research, and recommend resolution for complex tasks and work assignments and gains cooperation of other functional disciplines to deliver services in response to stakeholder needs Lead relevant project team and activities, maintaining team focus on the successful completion client engagements and other project initiatives Leads the Go-To-Market function from an operations perspective, including directly managing and providing the leadership for the service line stakeholder relationship managers. Manage functional activities pertaining to office operations, including services related to administrative assistants, mail services, records management, hoteling and conference services, work environment, office equipment and supplies, reception and procurement activities Oversee organizational policies and procedures. Participate in Firm meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff Provide input and leadership in formulating work team goals and objectives and execute work plans through subordinates Provide leadership, vision, and management to ProSidian Operations activities Serve on planning and policy-making committees and complete other duties and projects at the direction of operations services and local office functional leadership. Work closely with the operations services leadership to implement national methodologies and standardized processes Work with the Engagement teams, piers, and staff to assess and respond to ProSidian Operations needs Ideal Skills and Abilities: Ability to work effectively and collaboratively in a team environment and with employees at all levels/areas of the firm. A demonstrated commitment to high professional ethical standards and a diverse workplace Ability to challenge and debate issues of importance to the ProSidian Organization. Ability to create precise and succinct written documents, well presented, under difficult time constraints. Ability to delegate responsibilities effectively and maintain personal responsibility Ability to identify appropriate resources needed and developing schedules to ensure timely completion of projects. Ability to interact with all levels of executive leadership Ability to look at situations from several points of view Ability to verbally communicate complicated decisions to other staff members. Ability to wear many hats, juggle many roles, and keep everything organized in the process Ability to write proposals and make strong oral presentations in one on one meeting or in group settings. Ideal Characteristics, And Knowledge: Sound judgment; initiative; flexibility; detail-oriented with cross functional operating skills Established track record of meeting both team and individual business goals Excellent communication skills both verbal and written Excellent interpersonal skills and a collaborative management style. Excellent people manager, open to direction and collaborative work style and commitment to get the job done Excels at operating in an fast pace, Professional Services (NAICS 541611) environment Experience in consulting, technology, operations management, business process, change management, and planning High comfort level working in a diverse environment Highly motivated, entrepreneurial self-starter Knowledge of management principles and practices Leadership experience - including the ability to manage, coach and develop direct and indirect reports Persuasive with details and facts Proven ability to successfully collaborate with multiple, diverse partners and stakeholders Strong interpersonal and communication skills and the ability to work effectively and cultivate relationships Strong organizational skills and ability to develop systems and procedures for efficient, effective, and accountable programs Ideal Technical Skills: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to effectively present information and respond to questions from groups of managers, public officials, and the general public. Ability to interpret an extensive variety of technical instructions in mathematical, graphical, or diagram form and deal with several abstract and concrete variables. Ability to read, analyze, and interpret periodicals, professional journals, technical procedures, or governmental regulations. Broad knowledge of information technology processing systems, concepts, and methodologies. Demonstrated aptitude for learning new technologies. Demonstrated experience with Professional Services (NAICS 541611) client service. Proficient with Microsoft Office Suite applications; including Word, Excel, PowerPoint, and Outlook Education/Experience: Solid understanding of Professional Services (NAICS 541611) best practices and standards. Minimum of a four year degree from an accredited college or university in computer sciences, business administration, public administration, mathematics or related field At least five years' experience in technical operations management and/or an equivalent combination of training and experience. Demonstrated leadership and vision in managing staff groups and major projects or initiatives. Excellent computer skills and proficient in Excel, Word, Power Point, Outlook, and Access Knowledge of government contract management and experience in organizational effectiveness and operations management implementing best practices. Additional Information ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. All your information will be kept confidential according to EEO guidelines. FOR EASY APPLICATION USE OUR CAREERS SITE LOCATED ON http://*****************/ - ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATIONS RATES, VIA ***********************. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

IT Administrator Job Title: IT Administrator Employment Type: Full-Time, Exempt Minimum Experience: 3 Years Position Summary: The IT Administrator works with the IT team and other business units to provide a secure, reliable and fully operational environment to host Infovisa's software products and services. Persons in this role will build, deploy and maintain all hardware and oversee patch management strategies for on-premise hardware and manage AWS resources for cloud deployments. Essential Functions: Installation, and maintenance of VMWare ESX servers. Creation, maintenance, and replacement of Windows virtual machines. Creation and maintenance of AWS environments. Maintenance of network hardware such as firewalls and switches. Management and monitoring of patches for OS, SQL and software and along with firmware and BIOS updates. Administration of Windows Server, including Active Directory. Administration of virus detection / malware prevention products. Installation, configuration and maintenance of SQL Server. AWS resource management. Monitoring of systems and capacities utilizing a variety of tools. Office 365 administration. Create and maintain documentation on new and existing processes and procedures. Actively participate in periodic DRP / BCP planning and testing. Preferred Talents / Skills: Mindful at all times of the concepts of security and availability. Flexibility to work additional and non-standard hours including overnight travel, weekend and evenings. Self-starter and comfortable taking initiative to complete new tasks. Ability to work on multiple projects simultaneously and prioritize appropriately. Proven ability to work independently in an unstructured and dynamic environment under time constraints. Professional written and oral communication skills. Prior experience creating and maintaining administrative scripts is a plus. Qualifications: 3+ years of proven data center IT experience. About Infovisa Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa's solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. For more information about Infovisa, visit ***************** Follow us on LinkedIn. Infovisa has offices in Lincoln, NE and Cornelius, NC.

Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position. Responsibilities Travel with and support the team to at-track events and testing facilities. Setup/monitor/teardown trackside IT systems at all race & test events. Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions. Analyze trends to prevent future problems and implement failover options. Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes. Ability to wire and test network and coax wires. Ability to diagnose radio and antenna issues. Additional duties may be assigned. Qualifications 2-4 years of Systems Administration experience. Associates degree in engineering or technology-related field, or comparable work experience. Ability to lift 40-plus pounds without restrictions. Ability to work weekends and travel as required; mostly race weekends with some weekday travel required. Exceptional level of organization and attention to detail. Ability to work in high-pressure situations and with minimal supervision. Self-starter and highly motivated to succeed. Excellent customer service skills. A+ Certification required within 90 days of start date. This position is subject to periodic drug screenings during employment per sanctioning body guidelines.

Job Description IT Administrator Job Title: IT Administrator Employment Type: Full-Time, Exempt Minimum Experience: 3 Years The IT Administrator works with the IT team and other business units to provide a secure, reliable and fully operational environment to host Infovisa's software products and services. Persons in this role will build, deploy and maintain all hardware and oversee patch management strategies for on-premise hardware and manage AWS resources for cloud deployments. Essential Functions: Installation, and maintenance of VMWare ESX servers. Creation, maintenance, and replacement of Windows virtual machines. Creation and maintenance of AWS environments. Maintenance of network hardware such as firewalls and switches. Management and monitoring of patches for OS, SQL and software and along with firmware and BIOS updates. Administration of Windows Server, including Active Directory. Administration of virus detection / malware prevention products. Installation, configuration and maintenance of SQL Server. AWS resource management. Monitoring of systems and capacities utilizing a variety of tools. Office 365 administration. Create and maintain documentation on new and existing processes and procedures. Actively participate in periodic DRP / BCP planning and testing. Preferred Talents / Skills: Mindful at all times of the concepts of security and availability. Flexibility to work additional and non-standard hours including overnight travel, weekend and evenings. Self-starter and comfortable taking initiative to complete new tasks. Ability to work on multiple projects simultaneously and prioritize appropriately. Proven ability to work independently in an unstructured and dynamic environment under time constraints. Professional written and oral communication skills. Prior experience creating and maintaining administrative scripts is a plus. Qualifications: 3+ years of proven data center IT experience. About Infovisa Infovisa is a leading provider of financial technology solutions delivered to forward-thinking trust, wealth management, and retirement professionals. Infovisa's solutions empower its clients to acquire new customers, invest assets effectively, manage trust and investment portfolios efficiently, and flexibly report results to customers. For more information about Infovisa, visit ***************** Follow us on LinkedIn. Infovisa has offices in Lincoln, NE and Cornelius, NC. Powered by JazzHR 7U8PrmtHio

A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario -based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office. Duties & Responsibilities: IT Support Services: - Provide PC -related issue resolution. - Maintain inventory and perform updates. - Manage network infrastructure, including routers, switches, firewalls, and load balancers. - Set -up and maintain an LDAP server for user accounts. - Set up and maintain Virtual Machine servers. - Ensure server room management (backups, updates, security patches). - Implement shared file storage solutions with user access controls. - Define and manage user permissions for file shares. - Support employee desktops and laptops (OS installation, updates, troubleshooting). Instructional Duties: - Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis). - Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup). - Design, develop, deliver, evaluate, and modify courses to meet student needs. - Collaborate with faculty, staff, students, and clients to design training programs. - Create and maintain standardized system images for student computers. Requirements - Secret Clearance Required - Top Secret Clearance Required - Military experience desired

Join a Team That's Got Your Back At Nexis Builds, we don't just build structures; we build careers, opportunities, and strong teams. As our Remote IT Technician, you wont just be fixing technical issues; you'll be the go-to person making sure our employees have everything they need to work smoothly, no matter where they are. If you love solving problems, working with people, and keeping things running behind the scenes, this role is for you. What's in It for You? Great work deserves great rewards. Here's what you can expect: Competitive Pay We appreciate your skills and make sure you are compensated fairly. Fully Remote Work from wherever you're most productive while staying connected with an awesome team. Comprehensive Health Benefits Medical, dental, and vision plans to keep you and your family covered. Career Growth We invest in our people. Get access to training, certifications, and development opportunities. Paid Time Off & Holidays Work-life balance matters. Take time off when you need it. Tech Stipend Well make sure you have the tools you need to do your job. A Supportive Team You'll work with a friendly IT team that values collaboration, innovation, and problem-solving. What You'll Be Doing - Helping employees with IT issues hardware, software, networks, and everything in between. - Setting up and maintaining accounts, security settings, and company devices. - Installing software, troubleshooting bugs, and keeping things running smoothly. - Working with the IT team to improve systems and make things more efficient. - Teaching employees IT best practices so they can work smarter. - Keeping track of IT requests, solutions, and processes to build a strong knowledge base. What We are Looking For - 2+ years of experience in IT support, help desk, or a similar role. - Strong troubleshooting skills with Windows, mac OS, and cloud-based apps. - Experience with remote desktop tools, VPNs, and IT security best practices. - Ability to explain tech stuff in a simple, easy-to-understand way. - A problem-solver who thrives in a fast-paced environment. - A team player who enjoys working with others and sharing knowledge. Why You'll Love Working Here At Nexis Builds, we believe in teamwork, learning, and balance. You won't just be "the IT person" you'll be a valued team member who helps keep everything running. We take care of our people because we know happy employees build great companies. Ready to be part of a team that values you? Apply now!

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… · Consulting · Material Handling Equipment, Parts, and Service · Automated Mobile Robots · Vision guided vehicles and automated guided vehicles · High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems · WMS/WES/WCS solutions and Software · Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation · Telematics JOB SUMMARY The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services. The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers. Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends. WHAT YOU'LL BE DOING • Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems. • Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process • Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations. • Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. • Acts as a liaison between users, IT suppliers, and contractors. • Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members. • Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers. • Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching. • Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control. • This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization EXPERIENCE & SKILLS TO BE CONSIDERED • Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience. • Required Knowledge and Experience with below systems and applications: • Helpdesk / Customer Service environment • Common knowledge of IT hardware, networking, industry-standard applications, and best practices: o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup o Network Infrastructure and Configurations o Workstation Imaging and automated software deployment • Microsoft Solutions: o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure • Operating Systems: o Windows 10, Android OS, and iOS • Management Tools and Systems: o Mobile device management software (Intune, ManageEngine o VMware applications o Remote desktop support (ScreenConnect, RDP, etc.) o ManageEngine - OS Deployer, EndPoint Central • Preferred Knowledge and Experience with below: • Teams (voice/video) • Meraki Dashboard - Firewall and Networking • Anti-virus software/spam filtering • M365 & Azure Administration • PowerShell • Strong Customer Service and Communication Skills: • Empathy and listening • High external structure - the ability to work independently and self-manage. • Ability to effectively collaborate and communicate with a remote team • Desire to help others. • Effectively communicate with both technical and non-technical users • Clear oral and written communications • Must manage multiple priorities simultaneously and ensure consistent, high-quality results. • Must have great attention to detail and follow-through skills. • Understanding of business fundamentals and company culture and their interface with technology solutions. • Strong organizational and administrative skills. • Excellent analytical and reasoning skills. BENEFITS *Eligible after 30 days of employment **Eligibility timing is based on plan rules · Medical/Health Insurance* o HSA or FSA depending on the plan enrolled o Prescriptions o Health Advocacy · Dental Insurance* · Vision Insurance* · Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid · Employee Assistance Program* · 401K with a company match** · Profit Sharing** o 2x/year - eligibility after 6 and 12 months WORKING CONDITIONS While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car. PHYSICAL REQUIREMENTS While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… · Consulting · Material Handling Equipment, Parts, and Service · Automated Mobile Robots · Vision guided vehicles and automated guided vehicles · High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems · WMS/WES/WCS solutions and Software · Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation · Telematics JOB SUMMARY The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services. The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers. Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends. WHAT YOU'LL BE DOING • Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems. • Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process • Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations. • Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. • Acts as a liaison between users, IT suppliers, and contractors. • Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members. • Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers. • Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching. • Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control. • This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization EXPERIENCE & SKILLS TO BE CONSIDERED • Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience. • Required Knowledge and Experience with below systems and applications: • Helpdesk / Customer Service environment • Common knowledge of IT hardware, networking, industry-standard applications, and best practices: o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup o Network Infrastructure and Configurations o Workstation Imaging and automated software deployment • Microsoft Solutions: o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure • Operating Systems: o Windows 10, Android OS, and iOS • Management Tools and Systems: o Mobile device management software (Intune, ManageEngine o VMware applications o Remote desktop support (ScreenConnect, RDP, etc.) o ManageEngine - OS Deployer, EndPoint Central • Preferred Knowledge and Experience with below: • Teams (voice/video) • Meraki Dashboard - Firewall and Networking • Anti-virus software/spam filtering • M365 & Azure Administration • PowerShell • Strong Customer Service and Communication Skills: • Empathy and listening • High external structure - the ability to work independently and self-manage. • Ability to effectively collaborate and communicate with a remote team • Desire to help others. • Effectively communicate with both technical and non-technical users • Clear oral and written communications • Must manage multiple priorities simultaneously and ensure consistent, high-quality results. • Must have great attention to detail and follow-through skills. • Understanding of business fundamentals and company culture and their interface with technology solutions. • Strong organizational and administrative skills. • Excellent analytical and reasoning skills. BENEFITS *Eligible after 30 days of employment **Eligibility timing is based on plan rules · Medical/Health Insurance* o HSA or FSA depending on the plan enrolled o Prescriptions o Health Advocacy · Dental Insurance* · Vision Insurance* · Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid · Employee Assistance Program* · 401K with a company match** · Profit Sharing** o 2x/year - eligibility after 6 and 12 months WORKING CONDITIONS While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car. PHYSICAL REQUIREMENTS While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… · Consulting · Material Handling Equipment, Parts, and Service · Automated Mobile Robots · Vision guided vehicles and automated guided vehicles · High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems · WMS/WES/WCS solutions and Software · Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation · Telematics JOB SUMMARY The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services. The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers. Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends. WHAT YOU'LL BE DOING • Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems. • Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process • Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations. • Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. • Acts as a liaison between users, IT suppliers, and contractors. • Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members. • Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers. • Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching. • Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control. • This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization EXPERIENCE & SKILLS TO BE CONSIDERED • Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience. • Required Knowledge and Experience with below systems and applications: • Helpdesk / Customer Service environment • Common knowledge of IT hardware, networking, industry-standard applications, and best practices: o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup o Network Infrastructure and Configurations o Workstation Imaging and automated software deployment • Microsoft Solutions: o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure • Operating Systems: o Windows 10, Android OS, and iOS • Management Tools and Systems: o Mobile device management software (Intune, ManageEngine o VMware applications o Remote desktop support (ScreenConnect, RDP, etc.) o ManageEngine - OS Deployer, EndPoint Central • Preferred Knowledge and Experience with below: • Teams (voice/video) • Meraki Dashboard - Firewall and Networking • Anti-virus software/spam filtering • M365 & Azure Administration • PowerShell • Strong Customer Service and Communication Skills: • Empathy and listening • High external structure - the ability to work independently and self-manage. • Ability to effectively collaborate and communicate with a remote team • Desire to help others. • Effectively communicate with both technical and non-technical users • Clear oral and written communications • Must manage multiple priorities simultaneously and ensure consistent, high-quality results. • Must have great attention to detail and follow-through skills. • Understanding of business fundamentals and company culture and their interface with technology solutions. • Strong organizational and administrative skills. • Excellent analytical and reasoning skills. BENEFITS *Eligible after 30 days of employment **Eligibility timing is based on plan rules · Medical/Health Insurance* o HSA or FSA depending on the plan enrolled o Prescriptions o Health Advocacy · Dental Insurance* · Vision Insurance* · Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid · Employee Assistance Program* · 401K with a company match** · Profit Sharing** o 2x/year - eligibility after 6 and 12 months WORKING CONDITIONS While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car. PHYSICAL REQUIREMENTS While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:This Opportunity:The primary responsibility of the Information Technology Engineer is to provide IT assistance to agency staff members by fielding questions and resolving user problems as they occur.What You'll Do: • Assist with quality assurance of assets in inventory, deployed assets, and the procurement process for all agency IT equipment. • Assist in maintaining agency information technology assets to provide for optimum use of telecommunications and computer resources. • Provide training for agency staff members in the usage of computers and telecommunications systems as well as assisting with new equipment installations at a variety of sites and new office startups. • Work cooperatively with a team to analyze and maintain existing hardware and software capabilities as well as the installation and upgrade of operating systems and application software when needed. • Utilize best practices in troubleshooting a variety of hardware and/or software issues and perform "root cause analysis" in conjunction with users with varying technical knowledge. • Provide courteous and professional customer service while troubleshooting issues over the phone and resolve customer issues promptly. • Record all Information Technology support requests in the agency helpdesk ticket system and prioritize service request response. • Follow and maintain HIPAA standards for various levels of security and confidentiality. • Provide on-call support as assigned. • Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific information technology areas. • Demonstrate knowledge of emergency procedures and assists in crisis situations. • Complete all other relevant responsibilities as assigned by the supervisor. • Drive and travel as required. Education We're Looking For:Associates: Information Technology, High School Diploma (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Computer Science Experience | 0-1 Years | Required Information Technology Experience | 0-1 Years | RequiredSchedule:Monday-Friday (8:00am-5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.