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Information technology consultant jobs in Idaho - 452 jobs

  • Information Technology Professional (IT Support) (Boise City)

    Us Navy 4.0company rating

    Information technology consultant job in Boise, ID

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $56k-74k yearly est. 1d ago
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  • On-Call IT Field Technician - Boise City, ID - Hiring NOW

    Geeks On Site 3.1company rating

    Information technology consultant job in Boise, ID

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • CAD & PDM Administrator

    JTS 4.6company rating

    Information technology consultant job in Caldwell, ID

    Own the availability, integrity, security, and scalability of our SOLIDWORKS PDM and CAD environment. Develop, govern, and enforce CAD standards and drive automation and custom solutions (APIs, macros, addins, and scripts) to increase throughput, reduce rework, and ensure compliant, auditable data from concept to release. Accountabilities: Administer, configure, and maintain SOLIDWORKS PDM Professional and CAD systems, including vault structure, workflows, permissions, metadata, templates, and libraries.Develop, deploy, and support automation and custom solutions including SOLIDWORKS PDM API integrations, macros, and related tools to increase engineering throughput.Provide technical support, training, and standards enforcement for CAD and PDM users across multiple sites.Support the ECR change process by ensuring revision control and traceability within SOLIDWORKS PDM, including support for integrations with project management and work tracking systems.Own and maintain SOLIDWORKS PDM to Microsoft Dynamics 365 Business Central integration (via CADLink) ensuring seamless, reliable data flow between PDM and ERP.Collaborate with internal teams (e.g., IT) and external vendors on system upgrades, patches, licensing, and troubleshooting.Identify and deliver CAD and PDM improvement initiatives through structured project planning and execution. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Attributes Safety First Designs with safety as the foundation of every decision.Be Transparent Communicates clearly with internal and external stakeholders.Always Reliable Meets deadlines with precision and professionalism.Drive Innovation Improves submittal efficiency and design clarity.Show Grit Handles changing customer needs with persistence and flexibility. Required Knowledge/Experience: Working knowledge of product development processes, data management principles. 23+ years of hands-on experience administering SOLIDWORKS PDM Professional in a production environment (multisite preferred). Experience developing and supporting SOLIDWORKS PDM automation using the PDM API (C#/.NET), Dispatch, PowerShell, task addins, and COMbased API integrations. Working knowledge with CAD applications SOLIDWORKS required, familiarity with AutoCAD or other Autodesk tools preferred. Experience supporting engineering users within manufacturing, engineering, or product development environments. Coordinate and execute upgrades, patches, licensing, and environment changes with IT and external vendors. Experience implementing and supporting project management platforms used for workflow and change control (ECR), Wrike preferred. Familiarity with ERP systems (Microsoft Dynamics 365 Business Central preferred). Ability to diagnose and resolve technical issues, analyze problems, and implement effective solutions. Proficient with Microsoft 365 collaboration suite. Ability to pass a background check and drug screen. Work Environment and Physical DemandsWork Environment and Physical DemandsFLSA executive and professional positions paid on a salary basis, where project requirements and tight client deadlines may require workweeks over forty (40) hours (including weekends or holidays) This role will be in office setting, however frequent visits to the production floor are required to oversee operations, ensure compliance and safety standards.Mobility: Ability to move around the manufacturing plant, including walking, standing, and climbing stairs.Manual Dexterity: Occasional use of hands to handle or feel objects, tools, or controls.Lifting: Ability to lift and carry items up to twenty-five (25) pounds. All lifting should be done following OSHA standards.Visual and Auditory Requirements: Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members. Powered by JazzHR PIb9285f42efcd-31181-39494633
    $47k-71k yearly est. 8d ago
  • IT Manager

    AGRI-Service, LLC 3.7company rating

    Information technology consultant job in Twin Falls, ID

    Job Description SAFETY: Promote the Safety Culture of Agri-Service. Attends all required safety training. Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, ear and eye protection. (PPE) Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers. ESSENTIAL FUNCTIONS: Provides leadership and oversight of the Agri-Service IT Department, including day-to-day operations, staff supervision, workload prioritization, performance evaluation, and training development. Develops, implements, and maintains IT operating policies, procedures, and standards to ensure secure, reliable, and compliant technology operations. Manages Agri-Service IT infrastructure, including networks, servers, cloud-based systems (O365), cybersecurity, user access, backups, and end-user hardware. Develops and maintains the IT Disaster Recovery Plan and ensure system continuity and data integrity. Prepares, supports, and performs annual IT audits; and is the primary contact for all IT audits. Ensures network infrastructure and regulatory compliance responsibilities are in line with regulatory requirements. Creates and manages the annual IT budget, IT strategic plan, project plans, metrics, and lifecycle planning for systems and equipment. Manage IT software licensing, hardware maintenance contracts, and vendor agreements to ensure cost-effective and compliant operations. Maintains up-to-date, accurate records of all IT inventory and life cycle: software, hardware, licenses, etc. Communicates with Agri-Service's leadership team to assess the performance of the IT Department and its initiatives. Performs other tasks and duties as assigned. KNOWLEDGE SKILLS AND ABILITIES Strong leadership and interpersonal skills Strong managerial and organizational skills including multi-tasking Strong problem-solving skills Ability to provide off-hours support and maintenance to include nights, weekends and holidays - required Ability to travel to all Agri-Service locations on a regular basis - required Consistent attendance EDUCATION AND EXPERIENCE: Bachelor's degree in information technology, networking, computer science, or related field - required. Minimum of 5 years' experience in computer networking and management - required. 10 years' experience in computer networking and management - preferred. Computer networks, network administration, network installation, firewalls (MPLS especially) - required Maintaining and troubleshooting internet, hardware, software, phone systems, cell phones, etc. - required Microsoft administration and licensing including O365 - required Implementation, administration, and maintenance of a CRM system, ensuring optimal performance and data integrity Data administration, IT security, and compliance with regulatory requirements - preferred Oversee IT projects, including system updated, upgrades, migrations and outages - preferred Familiarity with agricultural businesses and equipment - preferred Must be able to communicate effectively in English (speak, read, write, comprehend) Must be willing to complete role specific training as requested by management PHYSICAL CHARACTERISTICS: Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning and twisting. Must be able to lift 25 pounds. Must be able to meet all safety requirements for applicable safety policies. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
    $91k-122k yearly est. 9d ago
  • Deskside Support

    Artech Information System 4.8company rating

    Information technology consultant job in Boise, ID

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Location : Boise,ID Duration: 12 months with possible extension · skills Overview (list or overview): Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. · Need experience with iOS, HVDs and COU/Smart devices. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Candidates should have valid driver's license and reliable transportation. Work is done at customer location. · Desktop support forwalk-up and scheduled appointments giving the client the premiere retail experience is imperative. Work shift? 1st Weekend coverage? No On call? No Travel required? Yes Additional Information For more information, Please contact Shubham ************ ***************************
    $39k-51k yearly est. Easy Apply 2d ago
  • IT Customer Support / Field Service Technician

    Allegheny Science & Technology 3.9company rating

    Information technology consultant job in Idaho Falls, ID

    Job Description Allegheny Science & Technology (AST) is seeking an IT Customer Support / Field Service Technician to support our DOE customer in Idaho Falls, Idaho. This position is 100% onsite and will support a 9/80 schedule. Duties and Responsibilities: Respond to and diagnose problems through discussions with users including problem recognition, research, isolation, and resolution steps. Utilization of problem management database and help desk systems. Answer the help desk phones, input tickets into the automated tracking system, troubleshoot customer problems and provide customer assistance on all major products in the DOE-ID computing environment including, but not limited to: Microsoft Windows, Microsoft O365 Outlook, Microsoft Office Suite, Microsoft Teams, and other applications specific to DOE-ID. Maintain all hardware including desktops, laptops, printers, monitors, keyboards, disk drives, scanners, FIPS 140-2 compatible thumb drives and other peripheral equipment. Ensure proper setup with the latest standards for all desktop and laptop systems. Image systems, address vulnerabilities, and office setup. Assist in the distribution of security patches and ensure proper and timely installation. Required Qualifications: Minimum of two (2) years of experience supporting a Help Desk / Service Desk / Field Technician environment OR active A+ Certification with a minimum of one (1) year of related experience. Must have at least a High School Diploma. Strong communication skills, both written and verbal. Must have technical experience with Microsoft Office products. Experience troubleshooting hardware related issues. Must maintain a high level of customer service relationship standards. Have a high level of time management skills in handling tasks, prioritizing tasks, completing tasks, and arriving to work on time. Ability to obtain Government BAO clearance or higher, and an HSPD-12 badge. Desired Qualifications: Active A+ certification. Prior experience supporting government type operations office's computing environment in a Help Desk capacity. Ability to obtain a DOE L or Q security clearance. Other Qualifications: US Citizenship is required. Multiple factors contribute to determining the final pay for a position. These include, but are not limited to, relevant work experience, skills, certifications, and competencies that align with the specific role, geographic location, educational background, and contract provisions related to labor categories specific to the position. We are committed to offering a competitive compensation package that reflects the value and expertise that each candidate brings to our team. The pay range for this position based on full-time employment is $55,000 - $65,000.
    $55k-65k yearly 28d ago
  • IT Operations - Systems Administrator (Networking & Security Focus)

    Bish's RV

    Information technology consultant job in Meridian, ID

    As an IT Operations System Administrator, you'll be a go-to resource for both people and systems. One day you might be troubleshooting a network issue at a dealership, the next you're implementing a new security solution or helping bring a newly acquired store online. This role is ideal for someone who: Can wear many hats Is comfortable jumping between projects and priorities Enjoys hands-on work across networking, cybersecurity, systems administration, and field support Thrives in a fast-moving environment where requirements aren't always perfect This position is based at our corporate headquarters in Meridian, ID, with 10-15% travel to support stores and acquisitions. Occasional scheduled Saturday work may be required during major initiatives or go-lives. What You'll Do Day-to-Day IT & Dealership Support Support day-to-day IT needs across dealerships and corporate offices, including desktops, laptops, printers, mobile devices, and peripherals Troubleshoot issues ranging from email and login problems to hardware and connectivity issues Onboard and offboard employees with the right equipment, access, and permissions Provide Tier 2/3 support and escalation assistance Networking & Infrastructure (Primary Focus) Support and improve network infrastructure across 28+ locations Work hands-on with firewalls, switches, routers, VPNs, and wireless networks Troubleshoot connectivity and performance issues in retail and office environments Assist with network design, standardization, and upgrades during store acquisitions Partner with ISPs and vendors on installs, outages, and service improvements Maintain documentation for network configurations and standards Cybersecurity (Implementation & Execution) Own the implementation and operation of cybersecurity tools and solutions Support and administer: Endpoint protection and EDR solutions Email security and phishing protection MFA and Conditional Access policies Security hardening and vulnerability remediation Participate in security incident response and follow-up remediation Help turn security initiatives into practical, deployable solutions Systems, Identity & Cloud Support Administer and support: Active Directory and Entra ID (Azure AD) Microsoft 365 (Exchange, Teams, SharePoint) Support identity lifecycle management and access controls Assist with device management and endpoint configuration (Intune or similar) Growth, Acquisitions & Hardware Provision, image, and deploy hardware for new and existing locations Support IT onboarding for acquired stores, including migrations and go-live support Help standardize hardware, configurations, and deployment processes Ensure backups and recovery processes are in place and tested Continuous Improvement Help evaluate tools, technologies, and vendors Look for opportunities to streamline systems, automate routine tasks, and improve reliability Document processes and share knowledge with the IT Ops team Collaborate closely with other IT and business partners What We're Looking For Required 3-6+ years of experience in IT support, IT operations, or systems administration Strong hands-on networking experience (DNS, DHCP, firewalls, VPNs, Wi-Fi) Solid understanding of cybersecurity best practices and real-world implementation Experience with Microsoft 365 and Windows environments Experience with Active Directory and Entra ID Comfortable supporting multiple locations and jumping between priorities Strong troubleshooting and communication skills Willingness to travel 10-15% and work occasional scheduled Saturdays Nice to Have Experience supporting retail, dealership, or multi-location environments Experience with acquisitions or large-scale rollouts Familiarity with Intune or endpoint management platforms Scripting or automation experience (PowerShell a plus) Certifications such as CompTIA Network+, Security+, CCNA, or Microsoft Why Bish's RV High-impact role on a small, trusted IT Operations team Broad exposure across networking, security, systems, and field operations Opportunity to grow deeper into infrastructure or cybersecurity ownership Fast-moving environment where your work directly supports stores and customers Family-owned culture with a strong focus on teamwork and accountability Ability to pass a background check and drug test Demonstrate behaviors consistent with the Company's Vision, Mission, and Value in all interactions with customers and co-workers Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K matching Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $69k-93k yearly est. 31d ago
  • IT Operations - Systems Administrator (Networking & Security Focus)

    Bishs RV Inc.

    Information technology consultant job in Meridian, ID

    Job Description As an IT Operations System Administrator, you'll be a go-to resource for both people and systems. One day you might be troubleshooting a network issue at a dealership, the next you're implementing a new security solution or helping bring a newly acquired store online. This role is ideal for someone who: Can wear many hats Is comfortable jumping between projects and priorities Enjoys hands-on work across networking, cybersecurity, systems administration, and field support Thrives in a fast-moving environment where requirements aren't always perfect This position is based at our corporate headquarters in Meridian, ID, with 10-15% travel to support stores and acquisitions. Occasional scheduled Saturday work may be required during major initiatives or go-lives. What You'll Do Day-to-Day IT & Dealership Support Support day-to-day IT needs across dealerships and corporate offices, including desktops, laptops, printers, mobile devices, and peripherals Troubleshoot issues ranging from email and login problems to hardware and connectivity issues Onboard and offboard employees with the right equipment, access, and permissions Provide Tier 2/3 support and escalation assistance Networking & Infrastructure (Primary Focus) Support and improve network infrastructure across 28+ locations Work hands-on with firewalls, switches, routers, VPNs, and wireless networks Troubleshoot connectivity and performance issues in retail and office environments Assist with network design, standardization, and upgrades during store acquisitions Partner with ISPs and vendors on installs, outages, and service improvements Maintain documentation for network configurations and standards Cybersecurity (Implementation & Execution) Own the implementation and operation of cybersecurity tools and solutions Support and administer: Endpoint protection and EDR solutions Email security and phishing protection MFA and Conditional Access policies Security hardening and vulnerability remediation Participate in security incident response and follow-up remediation Help turn security initiatives into practical, deployable solutions Systems, Identity & Cloud Support Administer and support: Active Directory and Entra ID (Azure AD) Microsoft 365 (Exchange, Teams, SharePoint) Support identity lifecycle management and access controls Assist with device management and endpoint configuration (Intune or similar) Growth, Acquisitions & Hardware Provision, image, and deploy hardware for new and existing locations Support IT onboarding for acquired stores, including migrations and go-live support Help standardize hardware, configurations, and deployment processes Ensure backups and recovery processes are in place and tested Continuous Improvement Help evaluate tools, technologies, and vendors Look for opportunities to streamline systems, automate routine tasks, and improve reliability Document processes and share knowledge with the IT Ops team Collaborate closely with other IT and business partners What We're Looking For Required 3-6+ years of experience in IT support, IT operations, or systems administration Strong hands-on networking experience (DNS, DHCP, firewalls, VPNs, Wi-Fi) Solid understanding of cybersecurity best practices and real-world implementation Experience with Microsoft 365 and Windows environments Experience with Active Directory and Entra ID Comfortable supporting multiple locations and jumping between priorities Strong troubleshooting and communication skills Willingness to travel 10-15% and work occasional scheduled Saturdays Nice to Have Experience supporting retail, dealership, or multi-location environments Experience with acquisitions or large-scale rollouts Familiarity with Intune or endpoint management platforms Scripting or automation experience (PowerShell a plus) Certifications such as CompTIA Network+, Security+, CCNA, or Microsoft Why Bish's RV High-impact role on a small, trusted IT Operations team Broad exposure across networking, security, systems, and field operations Opportunity to grow deeper into infrastructure or cybersecurity ownership Fast-moving environment where your work directly supports stores and customers Family-owned culture with a strong focus on teamwork and accountability Ability to pass a background check and drug test Demonstrate behaviors consistent with the Company's Vision, Mission, and Value in all interactions with customers and co-workers Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K matching Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
    $69k-93k yearly est. 3d ago
  • Information Technology Specialist

    Fall River Electric 4.1company rating

    Information technology consultant job in Ashton, ID

    Job DescriptionSalary: Open Until Filled:This position will remain open until a suitable candidate is hired. Early applications are encouraged. The IT Specialist role is to ensure the streamlined operation of the Information Technology system needs of the Cooperative. Plans, coordinates, directs and designs IT-related activities of the Cooperative as well as provides support for daily operation of IT activities for the Cooperative. Works closely with the Manager of IT and employees in other departments to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the Cooperative. II. DUTIES AND ACCOUNTABILITIES (End Results Expected): 1. Assist in IT activities including fostering innovation, planning projects, troubleshooting, and maintenance of resources. 2. Assist in the deployment, monitoring, maintenance, development, upgrade and support of all IT systems including servers, PCs, operating systems, hardware, software and peripherals. 3. Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure and IT systems. 4. Keep current with the latest technologies. 5. Assist in defining business and systems requirements for new technology implementations. 6. Conduct research on potential technology solutions in support of procurement efforts. 7. Assist with requests for proposal. 8. Assist with the development and implementation of all IT policies and procedures. DUTIES AND ACCOUNTABLITIES (Continued): 9. Practice asset management for IT hardware, software and equipment. 10. Maintains a safe working environment by adhering to policies, procedures, and regulations. Reports unsafe conditions in a timely manner to appropriate personnel. 11. Performs related duties as assigned. III. INTERPERSONAL SKILLS: Requires the ability to establish and maintain effective professional relationships with both internal and external customers. Will be required to work closely with all personnel from management to subordinates. Must be able to maintain the confidentiality of any employee or member information s/he encounters. IV. COMMUNICATIONS: ORAL: Must possess good communicative skills to effectively present data to various levels of management and to express oneself to all levels of employees. WRITTEN: Ability to communicate knowledge and ideas with clearness, effectiveness, and ease. V. SCHEDULING AND PLANNING: Must be self-motivated to ensure deadlines are met, projects are completed on a timely basis, and multiple tasks are done simultaneously. Organizational skills are a must. VI. BASIC JOB REQUIREMENTS: EDUCATION: College or technical degree in the field of Information Systems or Technology from an accredited four-year institution, or equivalent experience. EXPERIENCE: Prefer three or more years in related experience. OTHER SKILLS: Technical knowledge of TCP/IP networks using Cisco PoE network switches. Windows Server 2019, including MS Active Directory, Group Policy, DNS and DHCP functions. Windows PC operating systems including Win 10 and Win 11. Maintaining MS O365, MS Exchange Online, Apple iPads, Meraki Wireless APs. Knowledge and experience of VMware vSphere Client and Horizon View for building, configuring, and maintaining virtual servers and virtual desktops. Some knowledge and experience using AI tools and writing code for AI use is a plus. Following Fall River Electrics cybersecurity policies is a must. Excellent understanding of the organizations goals and objectives. PHYSICAL DEMANDS: Sit for extended periods of time, stand, walk, grasp, reach outward and overhead, kneel, squat and bend. Some lifting up to 50lbs. Visual acuity and manual dexterity required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. VII. EQUIPMENT OPERATED: Office equipment including telephone, personal and laptop computers, tablets and software, other engineering equipment as required. Travel is required, must possess a valid Idaho Drivers License, will operate a company vehicle. VIII. WORKING ENVIRONMENT: Mostly a climate-controlled office environment, computer rooms are typically keep at low temperatures. Position will include sitting at a desk for extended periods of time. This position may frequently require work beyond a normal eight hour scheduled day. Stressful situations, frequent interruptions and tight deadlines should be expected with this position. Frequent travel required between Coop locations in all weather conditions. Some air and vehicle travel should be expected to attend training and conferences. IX. ADDITIONAL INFORMATION: Employment is subject a to pre-employment drug test and background check. This position description is used to describe the general nature and level of work being performed in this position. The description is not intended to be an all-inclusive list of responsibilities, duties and requirements for personnel in this position. Employees may be required to perform other duties as assigned or as required by the needs of the business. Fall River Rural Electric Cooperative, Inc. retains the discretion to add to or change the duties of the position at any time. This position description is not an employment contract and does not waive the employment at-will doctrine. Highly Compensated position for experienced candidate with very competitive Benefits Package including: Health Insurance Dental & Vision Insurance 401k & Matching Contribution Pension Vacation Leave Sick Leave Holidays Life Insurance Disability Insurance
    $69k-90k yearly est. 28d ago
  • IT Support Technician

    Franklin County Medical Center 3.9company rating

    Information technology consultant job in Preston, ID

    Job Title: IT Support Technician Department: Information Technology (IT) Reports To: IT Director FLSA Status: Non-Exempt Hours: 40/weeks Shift: Days JOB DESCRIPTION The IT Support Technician provides first-level support for hardware, software, printing, networking, telephony, and other peripheral devices. Assists with asset management from receipt to decommissioning, as well as configuring and deploying computers and other electronic devices or systems throughout the organization. Manages IT Support tickets via phone, email, and through our ticket system. This position is deemed safety-sensitive and will adhere to all policies associated with this designation. The duties listed below are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this job. Troubleshoot technical issues Oversee the daily performance of computer systems Assists with Asset Management and device lifecycle tasks Assist in the development of training materials and procedures Assist the IT Department with end-user technical support & training Maintain confidentiality by protecting sensitive, proprietary, or confidential information. Adhere to HIPAA privacy and security requirements Protects patients and employees by adhering to infection-control policies and protocols Must wear Personal Protective Equipment (PPE) as required to maintain Infection Control Standards as set by the facility Performs other related duties as assigned REQUIRED SKILLS / ABILITIES / COMPETENCIES Knowledge of modern Windows computers and their hardware & software components Knowledge of software installation/uninstallation processes Knowledge of hardware (including peripherals) installation & removal processes Basic knowledge of telecommunications systems Ability to communicate technical concepts to technical and non-technical audiences A service-minded work ethic with a drive to meet needs and a positive, upbeat attitude when encountering ambiguity and change Ability to interact effectively with people who have widely differing backgrounds Excellent oral and written communication skills in English Excellent interpersonal and conflict resolution skills Excellent organizational skills and attention to detail Excellent time management skills with the ability to manage multiple projects at a time Strong analytical and problem-solving skills Ability to prioritize tasks Ability to act with integrity, professionalism, and confidentiality Proficiency with or the ability to quickly learn the organization's medical equipment and other technologies Proficiency with or the ability to quickly learn other software as applicable Proficiency in faxing, emailing, and Google Workspace (or similar) Must be able to hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergencies Requirements MINIMUM QUALIFICATION Must have a High School Diploma or GED equivalent A minimum of 1-2 years of experience in diagnosing computer hardware and software issues Familiarity with the Windows Desktop environment and Standard PC peripherals Preferred, but not required: Familiarity with the design, configuration, and maintenance of modern switched computer networks ESSENTIAL JOB FUNCTIONS Regular and predictable attendance Regularly required to sit, bend, stoop, and stretch Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment Requires a normal range of hearing and eyesight to record, prepare, and communicate appropriate reports Frequently able to lift/carry up to 50-100 pounds This job's specific vision abilities include seeing and reading small print and colored wiring Prolonged periods sitting at a desk and working on a computer Must be able to access and navigate throughout the department within the organization's facilities Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing, accessing necessary information, emailing, and other similar tasks WORK ENVIRONMENT FCMC operates 24 hours a day, every day of the year. The operational needs of departments may require you to be available to work all shifts, including weekends and holidays, to meet the needs of patients. Potential exposure to blood, body tissue, fluids, contagious diseases, and hazardous waste. Occasional exposure to bodily injury, loud/unpleasant noise, unpleasant odor, and emotional or physical stress. May be required to work day or night in a confined environment or in varying temperatures. May work in close proximity to moving mechanical parts and are occasionally exposed to electrical shock. May be required to travel to other facilities to obtain training/certification as necessary.
    $52k-75k yearly est. 36d ago
  • IT Manager - Business Intelligence & Commission Systems

    Melaleuca 4.4company rating

    Information technology consultant job in Idaho Falls, ID

    Company Profile Melaleuca is a vertically integrated, $2+ billion e-commerce company that manufactures and sells over 400 consumer products directly to customers through a membership-based shopping club. For over 40 years, we've helped millions of households around the world live healthier, more vibrant lives by offering safer, more effective alternatives to traditional consumer goods. We are a debt-free company that has never had a layoff in our history, and we continue to grow every year through innovation, integrity, and an unwavering commitment to enhancing lives. Melaleuca has been recognized by Forbes as one of America's Best Employers for multiple consecutive years and named a Most Trusted Brand by USA Today in 2025. Overview The IT Manager - Compensation Systems plays a vital leadership role in Melaleuca's global e-commerce operations. This position oversees the teams that build, maintain, and innovate the systems responsible for calculating and paying commissions to hundreds of thousands of households worldwide-systems that are essential to our partnership-based business model. You'll lead a talented group of developers, engineers, and analysts who ensure the accuracy, reliability, and scalability of one of Melaleuca's most mission-critical platforms. This is an opportunity to make a global impact, mentor exceptional technical talent, and contribute directly to the systems that power Melaleuca's success. Responsibilities What You'll Do Lead and mentor a team of software developers, database engineers, and analysts supporting Melaleuca's commission and compensation systems. Oversee design, development, and delivery of system enhancements that ensure accuracy, performance, and reliability at global scale. Partner with Finance, Sales Operations, and Business Intelligence teams to align technology solutions with business strategy. Drive modernization, automation, and continuous improvement initiatives that strengthen Melaleuca's enterprise systems. Manage production support, incident response, and ensure stable, compliant operations of compensation platforms. Foster a positive, high-performance team culture that emphasizes collaboration, quality, and innovation. Qualifications What We're Looking For Bachelor's degree in Computer Science, Information Systems, or related field. 8+ years of experience in software development, data engineering, or systems analysis. 3+ years of leadership or management experience in IT or software development. Strong SQL and database design skills with experience in Microsoft technologies (SQL Server, SSIS, Power BI). Proven success managing large-scale, data-driven systems in financial, compensation, or e-commerce environments. Excellent communication, leadership, and problem-solving abilities. Preferred: Experience with Python, Snowflake. Background in data warehousing, reporting, or business intelligence. Familiarity with Agile and DevOps practices. Why Melaleuca Why Melaleuca At Melaleuca, you'll find more than a job-you'll find purpose. We're innovators, builders, and problem-solvers who take pride in knowing our work makes a tangible difference in people's lives. We offer exceptional stability, a collaborative in-person work environment in Idaho Falls, Idaho, and opportunities to grow alongside talented professionals who share your drive for excellence. Join a company where integrity, innovation, and impact are part of every career-and where your leadership will help shape the systems that support hundreds of thousands of families around the world. Location Idaho Falls, ID On-site, Monday-Friday (Relocation Assistance Available)
    $101k-128k yearly est. Auto-Apply 60d+ ago
  • Connectivity Systems Engineer

    Meta 4.8company rating

    Information technology consultant job in Boise, ID

    Meta is seeking a Connectivity Systems Engineer to join our DEC Design Engineering team. Our Data Centers are the foundation upon which our rapidly growing infrastructure efficiently operates and our innovative services are delivered. This role is responsible for the design of inside and outside plant structured cabling and infrastructure for our data center installations - including new builds, retrofits, special projects, and technology modifications. Connectivity Systems Engineers must demonstrate experience developing designs as well providing effective oversight of outsourced design work. In addition to assuring timely delivery of designs that meet (or exceed) project requirements, Connectivity Systems Engineers are expected to drive best practices and establish tools, processes, and standards consistent with large-scale data center deployments. Full design lifecycle engagement is required - with lessons learned from field deployments rolled into future programmatic designs. The Connectivity System Engineer will be expected to collaborate effectively with internal and external stakeholders - assuring all structured cabling design requirements are met in design execution. **Required Skills:** Connectivity Systems Engineer Responsibilities: 1. Drive designated program initiatives end-to-end - from requirements gathering, to design development, cross-functional validation, and rollout 2. For special programs, drive global project execution in addition to program development 3. Actively seek and promote best design practices, processes, and improvements to establish program designs conducive to large-scale builds 4. Actively incorporate lessons learned from previous builds and design generations 5. Fluent interfacing with network transport and network architecture requirements 6. Manage the design execution of complete and correct construction documents, schematic diagrams, pathways, rack systems, rack elevations, cable matrices, and bills of materials, as needed for all OSP, ISP, and Network structured cabling and infrastructure elements 7. Assist with request for proposal (RFP) process & bid documentation coordination for both design and construction contracts as required 8. Streamline deployment of project deliverables on short timelines 9. Validate and proof project deliverables and executable design documentation at each design milestone 10. Engage in the construction administration phase for design-driven elements that require technical depth that cannot be resolved directly by the Design Consultant or Geo Engineer - such as change coordination and request for information (RFI) responses 11. Partner with internal and external teams to drive programmatically approved changes across applicable projects 12. Manage and maintain documents reflecting project completion deliverables (i.e. as-built documentation), updating as required 13. Collaborate with internal stakeholders to deliver project designs meeting capacity and network requirements as well as rollout timelines 14. Drive scalable structured cabling solutions throughout Meta owned or operated data center spaces and support facilities 15. Serve as a Technical SME for programs and projects that one leads 16. Provide regular project status updates and support DEC Design Engineering and corporate dashboards that capture delivery, cost, quality, and other established metrics 17. Participate in various team syncs to drive alignment, visibility, and consistency in program and project execution 18. Identify and respond to risks and high-priority issues timely and effectively 19. Travel as required (~10-20%) to review projects and coordinate with onsite personnel and contractors at project locations **Minimum Qualifications:** Minimum Qualifications: 20. Bachelor of Science degree in engineering or equivalent practical experience 21. 10+ years of experience delivering engineering results 22. Demonstrated expertise in physical infrastructure design including structured cabling and fiber-optic cabling 23. Proven leadership experience such as leading large projects, leading teams, coordinating with a wide variety and number of stakeholders 24. Comprehensive knowledge of and experience with fiber optic components, cabling, interconnect products, technologies, and standards 25. Effective prioritization skills to continuously analyze workload and qualify priorities based on impact and effort, often involving shifting deadlines and quick turnaround 26. Workflow efficiency and automation - demonstrated experience in improving/developing processes to drive efficiency, automating wherever possible 27. Construction experience such as site walks, punch lists, field coordination, RFIs, clash detection, lessons learned feedback loops, etc 28. Mission critical engineering project experience 29. Detail oriented, experience providing solutions to complex problems, and proven experience with effectively manage deadlines 30. Demonstrated experience effectively engaging with many stakeholders (internal and external) to extract, analyze, and qualify requirements to drive solutions from inception to completion 31. Experience with construction management applications (e.g. e-Builder, Unifier, BIM360, Procore) **Preferred Qualifications:** Preferred Qualifications: 32. Network design experience 33. BICSI accreditation - RCDD / DCDC certification 34. Network/Transport Certification (CCNA or equivalent) 35. PMP accreditation or similar 36. Experience with tooling & automation development (i.e. computer programming/scripting, database integration, dashboards, APIs) 37. Working knowledge of 40/100/400G Ethernet and CWDM, DWDM and optical transport network technologies 38. Experience with fiber topology evolution to achieve resiliency and latency requirements 39. Experience leading & mentoring an in-house BIM team, providing technical direction and ensuring high-quality deliverables for data center connectivity projects 40. Experience developing, maintaining, & automating BIM models and workflows using Revit, ACC, AutoCAD, and Dynamo, and guiding custom tool/script development (Python, C#) 41. Experience with establishing and enforcing BIM standards and libraries, ensuring consistency and efficiency across large-scale builds and retrofits 42. Experience collaborating cross-functionally with network engineering, systems engineers, and external partners to align BIM deliverables with network architecture and project requirements 43. Management experience with design execution and quality control for construction documents, schematic diagrams, rack systems, cable matrices, and bills of materials for OSP/ISP/network cabling 44. Demonstrated knowledge of current BIM and data center design trends to better advocate for innovative solutions, and support project evaluation and dashboard reporting **Public Compensation:** $150,000/year to $209,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $150k-209k yearly 12d ago
  • IT and Security Systems Administrator (Nuclear critical)

    Aalo Atomics

    Information technology consultant job in Idaho Falls, ID

    About the role We're hiring across IT and Security Systems Administration Levels 1-3 (final level determined by experience). You will provide hands‑on Windows, Linux, and MacOS administration across on‑prem and cloud environments, deliver reliable desktop support to a high‑speed engineering org, and partner with IT & Security Engineering on larger‑scale, critical projects and hardening efforts. Experience working in or supporting data centers is valued; No formal on‑call rotation exists today; a rotation may be introduced in the future. What you'll do Windows & identity administration (on‑prem + cloud) Administer Active Directory/Group Policy, DNS/DHCP, and Microsoft 365/Entra ID; manage Intune/Endpoint Manager policies and device compliance for critical systems. Own server/endpoint baseline configuration, access controls, and environment hygiene in a critical systems context. Desktop support & reliability Provide L2/L3 support, imaging, break/fix, VIP support, and escalations with clear comms and high customer satisfaction. Maintain patch/update posture for OS and core applications; drive vulnerability remediation in coordination with Security. Security collaboration Apply least‑privilege/RBAC, hardening baselines (e.g., CIS), secure configuration, and change control appropriate to regulated environments with guidance from Engineering. Operate endpoint protection/EDR and contribute data sources to SIEM in partnership with Security Engineering. Automation & scale Use PowerShell (and optionally Python) to automate builds, configuration, and repetitive workflows; emphasize configuration‑as‑code and documentation. This is a strong plus. Data center & Infrastructure support Periodic racking/stacking, cabling standards, and out‑of‑band management (IPMI/iDRAC/iLO) as needed; asset lifecycle and inventory accuracy. Qualifications Required Hands‑on Windows administration across on‑prem (AD/GPO) and cloud (Entra ID, Intune, Microsoft 365). Demonstrated desktop support experience (L2/L3), strong troubleshooting, and clear documentation. Security‑minded approach: least‑privilege, patch discipline, vulnerability remediation, and incident handling fundamentals. Automation with PowerShell or Python or similar (modules, remoting, error handling) to turn manual tasks into reliable scripts. Experience in or exposure to data center environments. Preferred Background in nuclear, aerospace, or other highly regulated/critical systems environments. Familiarity with endpoint protection/EDR, SIEM, and enterprise patch/orchestration tools (e.g., Autopilot/Autopatch, WSUS, MECM/SCCM or equivalents). Virtualization (VMware or Hyper‑V or ProxMox), basic networking (VLANs, firewalls, VPNs), and PKI/certificates. Infrastructure‑as‑code or config management (PowerShell DSC, Git; Terraform optional) and DR/backup practices. Physical If/when datacenter work is required: ability to maneuver equipment safely and follow DC procedures and protocols. Candidates only, no recruiters or agencies please.
    $64k-88k yearly est. 50d ago
  • Microsoft Cloud Security and Systems Administrator

    Family Resource Home Care 4.4company rating

    Information technology consultant job in Boise, ID

    The Microsoft Cloud Security and Systems Administrator is responsible for administering and securing the organization's Microsoft 365 environment, Azure cloud services, enterprise endpoints, and related cloud applications. This role blends traditional systems administration with strong security responsibilities, including vulnerability remediation, cloud app governance, risk tracking, and continual improvement of the organization's security posture. The role is hands-on and operational-supporting configurations, monitoring, troubleshooting, and security workflows across Microsoft cloud services-while also contributing to policies, procedures, and documentation. The position works closely with IT operations, security, compliance, and leadership teams. Duties and responsibilities Microsoft 365 Administration & Security Administer and support Microsoft 365 services with a focus on secure configuration and operations, including: Intune (device compliance, security baselines, configuration profiles, application deployment) Entra ID (identity and access management, conditional access, MFA, role administration) Exchange Online (security settings, anti-spam/anti-malware policies) Teams (security and compliance configuration) Defender suite (Defender for Endpoint, Office 365, Identity, Cloud Apps) Purview (DLP, information governance, sensitivity labels) Azure Cloud Security & Administration Support Azure resource access controls, RBAC, logging, and monitoring. Review Azure Defender / Defender for Cloud alerts and assist with remediation. Help implement secure configuration for Azure-hosted workloads. Maintain identity, networking, and platform configurations as needed. Systems Administration Assist with endpoint management, including device onboarding, compliance issues, patching coordination, and security baselines. Support troubleshooting of M365 and Azure-related system issues. Work with IT operations to ensure systems follow security and configuration standards. Vulnerability Management Participate in vulnerability scanning, triage, remediation tracking, and validation. Coordinate with system owners and IT staff to resolve identified risks. Document findings and maintain remediation timelines. Threat Intelligence & Monitoring Monitor threat feeds and evaluate relevance to the organization's environment. Review security alerts and logs for anomalous activity. Recommend actions to improve detection and reduce risk exposure. Risk Register Maintenance Maintain and update the organization's security risk register. Track risk mitigation progress and document status updates. Cloud Application Security Support Defender for Cloud Apps (CASB) configurations and monitoring. Review risky behaviors, shadow IT findings, and suspicious cloud app usage. Assist with policy development and enforcement for SaaS application governance. Policies, Procedures & Documentation Assist with the development, review, and maintenance of security policies and procedures. Document technical processes and standard operating procedures. Security Program Improvement Assist in maturing the organization's cloud and endpoint security controls. Participate in initiatives focused on identity security, endpoint protection, vulnerability reduction, and cloud governance. Help implement best practices aligned with NIST, CIS, and Microsoft recommended baselines. Qualifications Required Qualifications 3-5 years of experience in systems administration, cloud administration, or IT security roles. Hands-on experience with: Microsoft 365 administration Azure administration Intune & Entra ID Defender security tools Understanding of: Identity and access management Endpoint compliance Cloud security principles Strong troubleshooting and analytical skills. Ability to create and maintain documentation. Strong communication skills with both technical and non-technical audiences. Preferred Qualifications Microsoft certifications such as: SC-900, SC-200, SC-300 MD-102 AZ-900, AZ-104, AZ-500 CompTia certifications such as: Security+ CySA+ Familiarity with security frameworks (NIST CSF, CIS Controls). Experience with Defender for Cloud Apps (CASB). Experience contributing to risk management or compliance initiatives. Working conditions This will require time both spent at a computer station for office work. The usual business hours for this role will be Monday through Friday 8am-5pm, however this role may require some evening and weekends to meet job requirements. This position will have intermittent supervision. Physical requirements Position will require the employee to talk and hear. Direct reports This position will not have any direct reports. Pay Range: $80,000 - $100,000/yr Benefits & Perks Medical, Dental, Vision and Prescription Insurance options 3 weeks of Paid Time Off 401k 11 Paid Holidays Health Savings Account Employee Assistance Program Leadership Development Program and career growth opportunities FRHC is an equal opportunity employer
    $80k-100k yearly Auto-Apply 16d ago
  • IT Support Specialist - Level 3

    Microtech Systems 4.0company rating

    Information technology consultant job in Boise, ID

    MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture / design, performing Windows Server deployments / migrations / decommissions, network infrastructure deployments / migrations / decommissions, client application deployments / migrations, email deployments / migrations, and other related IT support tasks associated with supporting client systems and networks. . The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with clients and provide IT support via specified client IT projects. Requirements: Minimum of an Associate's degree in Applied Science (Computer / Network) (or the equivalent) is preferred MSP Experience preferred Four years of related technical support experience - including but not limited to: Advanced Network Design / architecture Expert infrastructure installation / configuration / troubleshooting Internet, Firewall, Switch and Wi-Fi VLAN installation / configuration / administration / troubleshooting Expert Microsoft server and Microsoft server application migrations Expert Hypervisor installation / configuration / administration / troubleshooting Expert SAN installation / configuration / administration / troubleshooting Expert O365 migrations / administration / troubleshooting Expert Scripting & PowerShell proficiency Technically savvy with strong time management skills Experience troubleshooting issues and achieving solutions The ability to explain to a non-technical person in a way they will understand Maintain a high degree of professionalism Maintain superior client relations About MicroTech Systems: MicroTech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together! Our employees enjoy a work culture that promotes our core values first and foremost: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else. We are looking for high energy individuals who are motivated and interested in making a long-term commitment to excellence. MicroTech Systems offers a competitive benefits package to employees, including; health care, paid time off and holiday time, 401k matching and professional development.
    $77k-104k yearly est. Auto-Apply 60d+ ago
  • Information Technology Specialist (INFOSEC)

    Department of The Air Force

    Information technology consultant job in Mountain Home Air Force Base, ID

    Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on
    $52.7k-139.7k yearly 27d ago
  • Supply Chain IT Transformation Tech Lead

    Cardinal Health 4.4company rating

    Information technology consultant job in Boise, ID

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Job Summary_** We are seeking a highly skilled Technical Lead with deep expertise in Java Spring Boot, API & Microservices architecture, cloud-native development (GKE/Kubernetes), integration patterns, event-driven systems, and modern identity management. The ideal candidate will be a hands-on engineer who can lead design and delivery of scalable platforms while driving enterprise and industry standards, ensuring security and compliance, and mentoring engineering teams. In addition, experience with PLC (Programmable Logic Controllers) and integrating industrial/operational technology with enterprise systems is highly valued, as it enables bridging IT and OT environments in a secure and scalable way. **_Responsibilities_** + Technical Leadership + Lead a team of engineers in designing, building, and deploying scalable enterprise applications. + Define and enforce enterprise architecture patterns, industry standards, and compliance requirements. + Partner with product managers and architects to translate business requirements into technical solutions. + Full Stack Engineering + Design and develop backend services using Java, Spring Boot, and Microservices architecture. + Develop RESTful and GraphQL APIs with strong security, scalability, and observability principles. + Contribute to front-end integration (React/Angular or equivalent) as needed. + Cloud & Platform Engineering + Deploy, manage, and optimize workloads on Google Kubernetes Engine (GKE) and other cloud-native services. + Implement containerized solutions, automated pipelines, and GitOps principles for deployment and scaling. + Integration & Event-Driven Architecture + Design and implement integration patterns with third-party APIs, enterprise systems, and OT environments. + Build event-driven and asynchronous solutions leveraging Kafka, Pub/Sub, or equivalent. + Ensure solutions are secure, resilient, and support high availability. + Identity & Security + Implement and manage authentication and authorization using Okta (OAuth 2.0, OIDC, SAML, MFA, RBAC). + Drive best practices for application security, compliance, and enterprise identity standards. + Mentorship & Collaboration + Mentor engineers, conduct code reviews, and promote a culture of learning and innovation. + Drive cross-team collaboration with QA, DevOps, and Product teams to ensure smooth delivery. **_Qualifications_** + 8+ years of hands-on software engineering experience, including 2+ years in a Tech Lead role preferred. + Strong experience with Java, Spring Boot, Microservices, RESTful APIs preferred. + Hands-on experience deploying applications on Kubernetes preferred (preferably GKE). + Strong knowledge of enterprise standards, architecture patterns, and compliance frameworks preferred. + Solid understanding of integration design patterns and working with external APIs preferred. + Experience with event-driven architecture preferred (Kafka, Pub/Sub, or similar). + Expertise in identity and access management using Okta preferred (authentication, authorization, SSO). + Knowledge of database technologies preferred (SQL/NoSQL). + Strong problem-solving, system design, and architecture skills preferred. + Experience with front-end frameworks preferred (React, Angular, or Vue). + Familiarity with CI/CD pipelines and DevSecOps practices preferred. + Exposure to observability tools preferred (Prometheus, Grafana, ELK, Splunk). + Knowledge of PLC preferred (Programmable Logic Controllers) and integration with enterprise/industrial systems. + Experience in regulated industries preferred (Healthcare, Pharma, Finance, Manufacturing) . **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **Anticipated salary range:** $123,400 - $176,300 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/08/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $123.4k-176.3k yearly 60d+ ago
  • Network Administrator - MTCCS

    Nexthreat

    Information technology consultant job in Idaho

    Job Title: Network AdministratorLocation: Gowen Field, IDTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Network Administrator to provide the communication architecture for the efficient and effective operation of the installation network. NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description: • Responsible for developing, coordinating, and implementing exercise support communications plans, configures communications equipment, implements cyber security processes, and assists in installing equipment and circuitry in support of exercises• Works closely with the MTC ISSO and MTC ISSM in facilitating the maintenance of ATO within the RMF. Establish and maintain training and exercise networks for both LAN/WAN• Configures training areas (classrooms, reconfigurable tactical operation centers, exercise areas, work cells) networks• Ensures the simulations and training networks are operational 98% of the time during training and exercises Qualifications: Required:• Associate's degree in network management or a related field• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at information assurance technical level II (IAT II)• Network+ certification• Two (2) years of experience in network architecture design, and implementation• Basic knowledge in network planning, troubleshooting and maintenance• Basic knowledge of network hardware and software components; strong understanding of technology integration, information flow, configuration and implementation of LAN, WAN, DNS, DHCP; firewalls and security; and storage and backup methodologies Preferred:• Bachelor's degree in network management or a related field• CCNA certification We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $57k-77k yearly est. 7d ago
  • IT Team Lead

    Clearwater Analytics, Ltd.

    Information technology consultant job in Boise, ID

    We are seeking a motivated and experienced IT Helpdesk Team Lead to oversee our helpdesk team and ensure that our IT support services meet the needs of the organization. The ideal candidate will have strong technical knowledge, as well as leadership skills and a passion for delivering outstanding customer service. You will be responsible for leading a team of help desk technicians in the US region, managing support requests, and driving continual improvement in IT service delivery. Key Responsibilities: Team Leadership: Lead, mentor, and develop a team of helpdesk technicians to enhance their skills and performance. Foster a positive team environment that encourages collaboration, creativity, and excellence in service delivery. Support Management: Oversee the day-to-day operations of the IT helpdesk in the US region, ensuring timely and effective resolution of support requests. Monitor ticketing systems to track and report on the status of support requests and escalate issues as necessary. Customer Service: Ensure high levels of customer satisfaction by establishing and maintaining positive relationships with end-users. Address escalated customer complaints and issues while providing effective solutions. Performance Monitoring: Develop and track key performance indicators (KPIs) such as SLA for the helpdesk team to assess team performance and identify areas of improvement. Conduct regular performance reviews, provide constructive feedback, and support professional development initiatives. Process Improvement: Analyze helpdesk processes and workflows to identify and implement improvements for efficiency and effectiveness. Document standard operating procedures and maintain knowledge base articles for common issues and resolutions. Training and Development: Provide ongoing training and support for the helpdesk team to keep them updated on new technologies, tools, and best practices. Assist in onboarding new team members. Collaboration: Work closely with other IT teams (network, systems, security) to coordinate support efforts and escalate complex issues. Support IT projects and initiatives by providing assistance and resources as needed. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience. Minimum of 7 years of experience in IT support or helpdesk roles, with at least 3 years in a leadership position. Strong understanding of IT service management principles and ITIL frameworks. Proficiency in support tools like ticketing systems, Azure Entra, Active Directory, mobile device management, office 365 admin portal, and scripting. Experience with Atlassian tools, specifically Jira for workflow management, vendor management and Microsoft licensing. Excellent problem-solving skills and the ability to think critically under pressure. Exceptional communication and interpersonal skills, with a focus on customer service. Ability to manage multiple priorities and adapt to changing environments.
    $83k-115k yearly est. Auto-Apply 60d+ ago
  • IT Financial Analyst

    Cayuse Holdings

    Information technology consultant job in Boise, ID

    **JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Monitor vendor invoice mailbox + Review vendor invoices + Match against contract or purchase order + Verify invoice for payment or return to vendor + Record invoice in general ledger + Notify Accounts Payable for vendor payment + Work with IT managers on other financial tasks as assigned + Respond to assigned tasks in accordance with predefined guidelines. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + High school diploma or equivalent required + Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management. + Preference with experience supporting an IT organization + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Microsoft Office experience (Work, Excel) + Experience with JD Edwards preferred + Financial billing, accounts payable experience + General accounting + Excellent communication skills + Experience working with suppliers and third-party vendors + Ability to quickly analyze a situation and react appropriately and effectively + Effective prioritization skills + Self-starter + Financial analysis credibility and independent judgment + Able to contribute to IT financial planning and operations **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** **Program Manager** **Working Conditions** + Professional remote office environment. + Must reside in Central or Eastern Time Zone. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $28.00 - USD $35.00 /Hr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103881_ **Category** _Accounting/Finance_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $28-35 hourly 9d ago

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