Desktop Support Analyst
Information technology consultant job in Muscatine, IA
We are seeking a highly skilled and customer-focused Deskside Support IT Analyst to support the IT Operations team. This role is responsible for ensuring reliable computer operations for end users by resolving escalated help requests, providing hands-on technical support, managing user accounts, and collaborating closely with network and server teams. The ideal candidate thrives in a fast-paced environment, delivers exceptional customer service, and contributes to continuous improvement across IT functions.
Key Responsibilities
General Support
Image PCs using SCCM and configure new laptops/workstations with automated tools.
Perform break/fix support for desktops, laptops, printers, and touchscreen devices.
Support network and server teams with escalated and advanced troubleshooting.
Lead small-scale IT projects with minimal supervision.
Collaborate with IT Operations and business users to resolve issues and complete project tasks.
Maintain accuracy tracking leased equipment, return dates, and refresh cycles.
Contribute to team initiatives and knowledge base updates.
Strategy & Planning
Review incident trends to identify recurring issues and recommend preventative solutions.
Notify management of emerging patterns in incidents or outages.
Acquisition & Deployment
Deploy software packages using automated tools.
Assist with software releases and rollouts following change management best practices.
Operational Support
Provide remote and deskside technical support using diagnostic and remote-access tools.
Escalate issues with clear, accurate documentation to appropriate teams or vendors.
Deliver exceptional customer service and maintain strong communication with users and IT leadership.
Support conference room technologies and telecommunications systems.
Create and manage user accounts, directory permissions, and application access for new hires, terminations, and role changes.
Research solutions using internal/external knowledge bases.
Perform hands-on fixes when remote access is not feasible.
Test and validate solutions to ensure problem resolution.
Develop user-friendly guides, help sheets, and FAQs.
Support SLA compliance and contribute suggestions for ongoing service improvements.
Qualifications
Bachelor's degree in Computer Science, Engineering, Math, Business Administration with IT coursework, or equivalent experience.
Exceptional written and verbal communication skills.
Strong analytical and problem-solving abilities.
Ability to prioritize tasks in high-pressure environments.
Customer-service oriented with experience working in collaborative teams.
Ability to quickly learn and retain new information.
Strong documentation skills and fluency in English.
Highly self-motivated, organized, and detail-oriented.
Experience in the steel/metal or manufacturing industries.
Relevant IT certifications (A+, Net+, Microsoft, etc.).
ERP Systems Manager - Manufacturing IT (or ERP Sr Analyst / ERP Technical Lead - Manufacturing IT)
Information technology consultant job in Washington, IA
Job Title: ERP Systems Manager - Manufacturing IT (or ERP Sr Analyst / ERP Technical Lead - Manufacturing IT)
Department: Information Technology Reports to: VP of IT FLSA Status: Exempt Location: Washington, IA
Brava Roof Tile is seeking a hands-on ERP professional to lead and support our ERP implementation. Depending on experience, the role may be titled ERP Systems Manager, ERP Sr Analyst, or ERP Technical Lead - Manufacturing IT. This role will serve as the primary internal resource working with our ERP vendor (Odoo) and internal teams to ensure successful configuration, user support, and business process optimization across Inventory, Purchasing, and Manufacturing. The ideal candidate will prioritize use of standard, out-of-the-box ERP functionality to minimize custom development and ensure maintainability. The initial implementation will focus on Inventory, Purchasing, and Manufacturing, with a plan to expand to other ERP modules over time.
Responsibilities:
Act as the internal lead for ERP implementation, coordinating with the ERP vendor and internal stakeholders.
Configure ERP modules to align with business processes, especially in Inventory, Purchasing, and Manufacturing.
Prioritize use of standard, out-of-the-box ERP functionality to minimize custom development and ensure maintainability.
Provide day-to-day support to users, troubleshoot issues, and ensure system usability.
Collaborate with cross-functional teams to gather requirements and translate them into ERP solutions.
Optimize business processes and workflows to improve operational efficiency.
Develop documentation, training materials, and conduct user training sessions.
Monitor project timelines, deliverables, and ensure successful go-live and post-implementation support.
Supervisory Responsibilities:
Manage and coordinate third-party vendors and consulting resources as needed.
Education and Experience:
Bachelor's degree in Information Systems, Business, Engineering, or a related field.
5+ years of experience in ERP or MRP systems implementation and support, with focus in Inventory, Procurement and Manufacturing.
Strong understanding of Inventory, Purchasing, and Manufacturing workflows.
Experience configuring ERP systems (experience with Odoo is a plus but not required).
Excellent problem-solving and communication skills.
Ability to work independently and manage multiple priorities.
Experience working with cross-functional teams in a manufacturing or distribution environment.
Hands-on experience maintaining and managing ERP codebase, including Git repository workflows, module development, and migration handling.
SQL or basic scripting knowledge for light development and reporting.
Preferred Skills:
Familiarity with ERP platforms such as SAP, Oracle, NetSuite, Microsoft Dynamics, Infor, Odoo, or similar.
Experience with change management and user adoption strategies.
Requirements:
Must be able to reach, stretch, bend, kneel and be able to stand and walk for long lengths of time.
Must be able to stoop, carry materials, and sit for extended periods as required by the job.
Ability to lift, push and pull objects weighing over 50 pounds.
Must have a valid Driver's License.
Why Brava Roof Tile:
Lead a high-impact ERP implementation that transforms core business operations.
Be part of a fast-growing, innovative company transforming the roofing industry.
Collaborate with talented colleagues across multiple business functions.
Enjoy a culture that values trust, collaboration, and continuous learning.
Capital Systems Analyst
Information technology consultant job in Iowa City, IA
P&G is the largest consumer packaged goods company in the world. We have operations in over 75 countries, with 65 trusted brands that improve lives for 5 billion consumers worldwide. This brings many advantages, including the opportunity for our employees to enjoy a diverse and rewarding lifelong career filled with new and exciting challenges.
We believe great ideas emerge from the creative connections that happen between our hardworking employees, and we encourage diverse, multi-functional teams to work together to generate new ideas to address challenges we face.
The Opportunity
The Iowa City Oral Care is currently hiring for a Capital Systems Analyst to support financial planning, analysis, and reporting of the organization's capital investments. This role focuses on evaluating capital expenditures, monitoring project performance, ensuring compliance with financial policies, and providing insights that drive effective decision-making.
Position Responsibilities
Assist in the preparation, tracking, and analysis of capital budgets and forecasts.
Evaluate capital expenditure proposals, ensuring alignment with strategic and financial objectives.
Monitor ongoing capital projects, tracking performance against budget, schedule, and expected returns.
Prepare financial models, variance analyses, and reports for leadership and stakeholders.
Support capital planning processes, including long-range financial projections and scenario modeling.
Ensure compliance with internal controls, accounting standards, and regulatory requirements.
Partner with operations, project managers, and finance teams to provide insights and recommendations.
Identify trends, risks, and opportunities related to capital investments and funding.
Job Qualifications
Required:
Bachelor's degree in Finance, Accounting, Economics, or related field
3+ years of experience in corporate finance, financial planning & analysis (FP&A), or investment analysis preferred.
Strong analytical, financial modeling, and problem-solving skills.
Knowledge of capital budgeting, investment analysis, and accounting principles.
Proficiency in financial systems, spreadsheets, and data analysis tools.
Ability to communicate complex financial information clearly to both finance and non-finance stakeholders.
Attention to detail with strong organizational skills.
Ability to work onsite at Iowa City Manufacturing site 5 days per week.
Preferred:
Master's degree, MBA, or professional certification such as CFA/CPA
Pay Range: $85,000 - $115,000
Compensation for roles at P&G varies depending on a wide array of equal opportunity factors including but not limited to the specific office location, role, degree/credentials, relevant skills, and level of experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
Our company is committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE.
P&G participates in e-verify as required by law.
Qualified individuals will not be disadvantaged based on being unemployed.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Schedule
Full time
Job Number
R000138231
Job Segmentation
Experienced Professionals
Starting Pay / Salary Range
$85,000.00 - $115,000.00 / year
Auto-ApplyIT Control Testing Lead/Associate Specialist
Information technology consultant job in New Boston, IL
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Continue to learn, grow and evolve
No matter what greater means to you, we can help you find it. We believe in empowering our partners with the resources, support and opportunities to achieve greater and reach their full potential. A strong focus on individual career development and growth is just one way we help you reach your goals.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to strengthening the communities in which we live and work.
We are seeking an Associate Specialist, Control Tester to join our newly established Centralized 1LoD Control Testing function (1LoD Control Testing). This 1LOD Testing team aims to standardize and enhance our control testing practices across all Business Units and Corporate Functions. As a key member of this team, you will play a pivotal role in supporting risk management activities across the organization. This includes the opportunity to be immersed across multiple operational and compliance areas, with opportunities to specialize in specific areas of interest.
This role will operate under general supervision; however, will primarily work independently to actively execute control test plans and support Testers within the team with their respective execution. Regular activities include a risk-based control review, effective test execution, and an in-depth analysis of control test results to identify key trends and solutions.
The key responsibilities of the role include:
Leads controls testing execution including walkthroughs, design, and operating effectiveness testing.
Performs quality review over testing workpapers (produced by other testers) to ensure execution and documentation meet First Line of Defense Control Testing Methodology and testing quality expectations.
Lead representative to ensure relevant stakeholders are appropriately engaged in all critical testing phases.
Provides support to Tester(s) to ensure testing is being performed effectively and efficiently.
Responsible for monitoring all testing phases including escalation of significant deficiencies and/or testing delays.
Compile, manage, submit and socialize required monthly, quarterly or annual reporting including test results, dashboards and/or testing issue remediation status.
Responsible for assisting in the identification and escalation of follow-ups and potential deficiencies.
Work closely with the business partners to obtain issue remediation action plans, track and report status of remediation actions, including maintaining dialogue with the business to ensure timely remediation of issues.
Assist with control projects, operational and/or corporate risk initiatives, where directed.
The successful candidate will benefit from having:
College or university degree is preferred
10+ years of risk and control experience
Experience in financial services industry
Deep understanding of control frameworks and testing methodologies
Self-motivated with strong collaboration and communication skills, both verbal and written, with varying organizational levels including senior management
Excellent analytics skills and attention to detail
Strong interpersonal and leadership skills, including experience mentoring
Ability to juggle multiple tasks while effectively able to work towards deadlines
Salary Range:
$95,600 - 162,400 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at *****************.
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Auto-ApplyOn-Call IT Field Technician - Cedar Rapids, IA - Hiring NOW
Information technology consultant job in Cedar Rapids, IA
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyThermal System Specialist - Rockford, Iowa
Information technology consultant job in Cedar Rapids, IA
A System Specialist will provide world class leadership for high-profile orders and high-end service support with installations, startups, commissioning and testing, scheduled and emergency services on Precision Cooling Products. The SS is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The SS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager.
RESPONSIBILITIES
ROLE
* Relies on extensive experience and judgment to plan and accomplish work related goals
* Perform a extensive amount of extremely difficult and challenging work related tasks
* Requires no direct supervision while leading and directing others
* Support start-up and commissioning activities for assigned projects
* Ensure sufficient man-power on site each day to perform start-up and site testing work
* Assist during start-up and commissioning as necessary, depending upon man-power availability and site location
* Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
* Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
* Provide first level of tech support assistance to speed up problem resolution
* Provide daily status reports to Service management and sales rep
TECHNICAL
* Render on site and phone assistance to customers.
* Communicate with appropriate Technical Support/Engineering on equipment issues
* Provides Technical Support on-site or via Telephone to CE's
* Assist contractors as required during installation and commissioning of assigned projects
* Provides OJT to CE's on various types of equipment in the field
* Implement Field Change Notices (FCN) according to published guidelines
* Keep current on Safety Bulletins, Field Change Notices, and Service Tips
SAFETY
* Operate in a safe manner in accordance with published safety guidelines
* Must wear appropriate PPE as per company guidelines and accordance with job duties
* Adhere to work hours policy guidelines - "14 hours rule"
* Report all work related accidents or injuries within 24 hours to the appropriate personnel.
ADMINISTRATION
* Provide accurate and timely reporting according to company guidelines;
* Time cards, expense reports, mileage reports, ticket closure, forms, et al.
* Provide Time and Material quotes for customers or contractors for assigned projects, as necessary
* Provide estimated time of arrival to the Customer Response Center (CRC) where applicable
* Assist with scheduling by working within the guidelines
* Delegate team tasks as needed
* Maintain company property according to company policies;
* Vehicle, credit cards, PPE, test equipment, laptop, pager, cell phone, et al.
CUSTOMER SATISFACTION
* Provide proper and adequate communication to internal and external customers
* Provide estimated time of arrival to the customer where applicable
* Strive to provide all customers a "first time fix" for their equipment
* Maintain customer satisfaction rates according to company guidelines
* Attend Customer/Contractor Meetings as required
PERFORMANCE
* Maximize productivity by combining service opportunities
* Complete all work in an efficient and timely manner
* Capable of making technical and commercial decisions under pressure
* Properly evaluate site and equipment for appropriate billing status
* Maintain productive utilization rate according to company guidelines
* Perform inventory cycle counts according to company guidelines
* Adhere to company dress code and safety regulations
* Understand and comply with company startup/escalation processes and procedures
* In all aspects of job requirements, must lead by example, and conduct themselves in a higher standard. Must act and perform as a role model to all field associates
* Maintain proper and adequate level of internal communications
* Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al.
QUALIFICATIONS
* Required experience (One of the following)
* Minimum 5 years relevant industry/commercial experience and leadership experience
* Minimum 3 years Liebert product experience
* Required education
* Must have High School Diploma or a accredited GED
* 1-2 year HVAC Diploma or Technical School Degree
* EPA 608 refrigerant license - Level 2 or Universal
* Interpersonal Skills
* Professional
* Leader
* Reliable
* Team Player
* Must be very proficient with electrical / electronic test equipment and fundamentals
* Must be very proficient in reading and interpreting electrical line diagrams and blueprints
* Technical skills
* Ability to make in depth site evaluation skills to include: environmental temperature, and general operating conditions
* Independently perform fix/repair techniques based on knowledge
* Ability to perform proper brazing techniques
* Capable of completing tasks and return unit to full operating conditions
* In depth knowledge on Liebert Products and the ability to lead
* Capable to train and supply instructions to other CEs
* Ability to summarize and report all work related tasks performed
* Project Management skills & experience a plus
* Strong skill sets:
* Ability to schedule and coordinate work schedules for other associates and subcontractors
* Ability to provide technical support via telephone or in person to other associates or vendors
* Ability to instruct on the job training to other associates
* Ability to delegate work activities to associates in a work group based upon skill level
* Outstanding communication skills
* Customer service skills
* Troubleshooting skills
* Safety procedures
* Superior organizational and planning skills
* Computer skills
* Mechanical aptitude
* Strong communication skills
* Ability to communicate with all levels within the customer organization
* Strong verbal communication
* Excellent written skills
* Able to manage stressful situations
* Excellent time management ability, capable of working without direct supervision.
PHYSICAL & ENVIRONMENTAL DEMANDS
* While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds
Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.
* Extreme cold (below 32*)
* Extreme heat (above 100*)
* Noise Level (Medium / High need to shout to be heard)
* Working around moving machinery (fork-lifts, tractors)
* Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
* Work outdoors (no effective protection from weather)
WORKING CONDITIONS:
* Travel is required
* Flexible schedules (weekends, evenings, and holidays)
* Valid driver's license
* Hour/Day on-call availability through a national paging system
* Valid U.S. passport required
* Deployable in the event of emergencies
* Must be at least 18 years old
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
* Customer Focus
* Operational Excellence
* High-Performance Culture
* Innovation
* Financial Strength
OUR BEHAVIORS
* Own It
* Act With Urgency
* Foster a Customer-First Mindset
* Think Big and Execute
* Lead by Example
* Drive Continuous Improvement
* Learn and Seek Out Development
At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Auto-ApplySr IT Application Specialist
Information technology consultant job in Cedar Rapids, IA
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team.
Position Overview
We're looking for a technically skilled and self-driven professional to join our team in a full-time capacity. This role offers the opportunity to take ownership of key enterprise applications-such as Okta, Entra ID, Microsoft 365, Threatlocker, MDM platforms, the Atlassian suite, and RingCentral-and grow into a subject matter expert in one or more of these areas. A foundational ability to interpret code and API calls is important, as automation plays a significant role in our environment.
A strong security mindset is essential, as this role involves managing systems and workflows that are critical to the organization's security posture. The ideal candidate is a proactive problem-solver who thrives in complex technical environments, demonstrates strong troubleshooting skills, and is comfortable working independently while collaborating across teams.
Work Schedule
Hybrid (after an initial training period) from one of our office locations:
Cedar Rapids, IA
Lake Saint Louis, MO
Mandan, ND
Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed
Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose
Virtual Office: Candidates working from a remote location within approved states will be considered for those who have applicable experience
Essential Duties
Co-own the full lifecycle implementation of moderately complex internal, on premise or cloud-based applications that may span many users and integration points.
Interpret code to assist with and understand initiatives around automation and data transformation.
Assist and may own implementation of on premise or cloud-based applications.
Assist and may own the ongoing maintenance of broader and more moderately complex internal IT applications.
Write basic level scripts and utilize API calls to automate administrative tasks or conduct data transformation for specific systems
Prepare Change Requests and follow-up to resolution.
Provide second tier support in researching and troubleshooting to resolve IT application problems or issues.
Support general business needs and moderately complex administration functions within and between other internal IT teams.
Follow forced changes implemented by vendors. May be asked to coordinate with other groups/departments in anticipation of the change.
Serve as a subject matter expert within specific IT applications.
Provide after-hours technical support as needed.
May be asked to participate in proof of concepts for new solutions.
May be asked to train employees on technical applications and team processes.
May be asked to recommend and/or implement changes or enhancements to IT applications that lead to better efficiencies or security controls.
May be asked to participate in new vendor selections.
Other duties as assigned.
Commitment to NISC's Statement of Shared Values.
Preferred Knowledge, Skills & Abilities
5+ years of related experience preferred.
Working scripting knowledge. (Bash, Python, Powershell, etc.)
Moderate knowledge of API calls and how to use a programming language to automate repetitive tasks.
Working knowledge of Identity Management/SSO solutions. (Okta, etc.)
Basic knowledge of telephony systems, VoIP, etc.
Working knowledge of SaaS automation platforms. (Okta Workflows, Bettercloud, etc.)
Working knowledge of administration of productivity suites. (Office365, GSuite, etc.)
Working knowledge of email/spam systems. (Proofpoint, Exchange, etc.)
Working knowledge of security tools. (InsightVM, InsightIDR, Carbon Black, BeyondTrust)
Working OS knowledge and troubleshooting ability (mac OS, Windows)
Working knowledge of endpoint management solutions. (Kandji, NinjaOne)
Working knowledge of Active Directory.
Basic network knowledge.
Working level knowledge of Project Management processes and theory.
Excellent research and problem-solving skills.
Working level knowledge of business-related software applications and services.
Strong ability to demonstrate initiative and accountability.
Strong level ability to troubleshoot.
Strong ability to multitask and time manage.
Strong ability to make decisions based on the application of guidelines and procedures.
Strong level ability to organize, prioritize, and adapt to change.
Strong level ability to interact in a positive manner with internal and external contacts.
Strong written and verbal communication skills.
Education Preferred
Bachelor's Degree in Information Technology, Management Information Systems, Computer Information Systems, Systems & Network Administration, Computer Engineering, any other business-related field or equivalent experience.
Minimum Physical Requirements
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made. While performing this role, employees must be able to see and communicate effectively. They are regularly required to remain stationary, move about, and operate computer keyboards or office equipment.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
Key Words
SaaS Management | Identity Management | Okta | Automation | User Lifecycle Management | Security | Cybersecurity | REST APIs | Scripting | Office365 | Powershell | Bash | Javascript | Asset Management | Exchange | IDP | SAML/OIDC | Project Management | Privileged Management | Active Directory | SIP/VOIP/Contact Center | Atlassian | SAML |Exchange
Auto-ApplySystems and Endpoint Administrator
Information technology consultant job in Cedar Rapids, IA
Systems and Endpoint Administrator Coe College is seeking qualified candidates for the position of Systems and Endpoint Administrator. This role provides technical support for Apple and Windows related hardware and software while ensuring timely problem resolution, system access and optimal system performance. This position is the campus-wide expert in Apple devices administration and works closely with other IT team members on a variety of projects and tickets related to wifi, classroom technology, faculty/staff devices, student devices and other related needs. In addition, the Systems Administrator/Endpoint Administrator is the primary provider of technical support for campus printers and cable TV. This position provides direct and indirect technology support and training to students, faculty and staff.
Essential Job Responsibilities:
General Systems Administration/Endpoint Administration: Provide technical support to faculty, staff and students regarding hardware, software, wireless connectivity, printers and other network and hardware related equipment and needs.
Serve as the campus expert on Apple devices and work heavily with the management of Windows devices.
Management of MECM/SCCM server for all campus devices as well as GPOs and configurations in alignment with required security standards.
Install Mac and Windows operating system software and applications including management of the imaging process for all campus computers.
Configure and maintain Mac infrastructure including but not limited to remote management and deployment, Mac software license servers, Mac specific print and file services on Windows Active Directory including Kerberos configuration.
Troubleshoot faculty, staff and student desktop, laptop and software issues.
Provide iOS administration by installing iOS operating system software and applications; configuring and maintaining iPads or iPhones; maintaining Coe purchased apps and installations for end users of Coe owned iOS devices; and troubleshooting faculty, staff and student iOs software issues.
JAMF software server administration including but not limited to installing Mac Server operating system software and applications and configuring/maintaining JAMF Pro infrastructure (remote management and deployment, packaging software for deployment, etc.).
Printer Support & Administration: Install, setup and maintain campus printers and configure and maintain existing infrastructure. This includes but is not limited to remote management and deployment, packaging printer software for deployment.
Other:
Assist in the selection of vendors and products for network hardware, software and services.
Create and maintain documentation for all assigned tasks.
Provide campus-wide technology support through an on-call duty rotation.
Assist with development, implementation and maintenance of the campus-wide technology goals.
Perform other job-related duties as assigned.
Qualifications:
Bachelor's degree in a related field from an accredited college or university, or equivalent work experience.
3-5 years Apple and Windows administration experience, working in a professional environment (certification desired). Working knowledge of Microsoft Network environment.
Applicants must be authorized to work for ANY employer in the United States as we are unable to sponsor or take over sponsorship of an employment Visa at this time.
Successful completion of a background check in accordance with Coe College policy.
Knowledge, Skills and Competencies: Position Specific:
Ability to perform advanced hardware and software troubleshooting and diagnostics with Apple and Windows devices.
Competency in using Active Directory on Windows Server and configuring Windows Operating Systems and Mac Operating Systems.
MECM/SCCM management experience.
In-depth knowledge of Apple computer hardware troubleshooting and repair, Apple OSX, iPad OS & iOS operating systems and JAMF Pro.
Working knowledge of Windows Print Server on Mac OS X.
Deployment of various Windows Operating Systems and software using computer images.
Advanced repair skills for desktops, laptops, peripherals and laser printers. Knowledge to support Microsoft Office and Adobe products.
Excellent verbal, written and interpersonal skills.
Strong planning and organizational skills. Experience with Apple and Windows desktop support or a strong desire to learn both.
Coe Competencies:
Dedication to the educational mission of a private, residential liberal arts college.
Ability to maintain positive relationships in a collaborative and diverse team atmosphere.
Commitment to excellent customer and/or student service.
Demonstrated ethical and responsible decision making.
Consistent attendance and accountability necessary to meet position objectives.
Working Conditions and Physical Requirements:
Ability to lift/push/pull 25 pounds.
Ability to work in a fast paced environment.
Ability to staff periodic on-call coverage and to address emergency-related situations in the evenings and weekends.
Coe College is an equal opportunity employer.
Mortgage Lending Systems Specialist - FT
Information technology consultant job in Cedar Rapids, IA
This is a hybrid position that requires individual to work 2 days a week from one of our locations in Northeast, East Central or Central IA, or Omaha, NE.
WANT TO BE A PART OF AN AWARD WINNING TEAM, APPLY TODAY!!
Take a look at all our great benefits here!
Application deadline: December 26, 2025
Location: Cedar Falls, Cedar Rapids, Des Moines Metro - IA or Omaha Metro - NE
Exempt
Hybrid eligible
Summary
The primary responsibilities of the Mortgage Lending Systems Specialist include administering Veridian's loan origination solution, administration of users in numerous mortgage systems, integration of systems to create efficiencies, and report management. The Mortgage Lending Systems Specialist creates and maintains documentation on system processes and trains staff on systems as needed.
Essential Functions
Administer Veridian's mortgage loan origination system (LOS) including test systems and child sites. Work with third party business partners to insure the LOS is updated routinely and being fully utilized.
Maintain interconnectivity between the mortgage LOS and other relevant systems including: online applications, servicing solutions, flood solutions, credit report solutions, verification solutions, appraisal solutions, mortgage insurers, investors, e-sign solutions, etc.
Work with business partners and mortgage lending staff to document procedures. Responsible for training mortgage lending staff on systems, and providing support to staff/members on systems. Keep system procedures updated and current with new releases and changes in processes.
Create, maintain, and update mortgage lending reports as requested by management.
Administer system security: determine user rights within systems, add and remove users, password resets, etc.
Maintain mortgage lending systems including test systems and child sites. Conduct due diligence prior to new releases, compliance/regulatory updates, and system changes. Perform research on system issues/member noise and drive to resolutions/solutions.
Assist management in the selection of new technology solutions or partners. Work with management to prepare systems for regulatory updates, as well as systems changes resulting from audit or compliance findings.
Implement work processes to prevent future deficiencies by improving loan quality. Provide education regarding deficiencies to lending staff.
Ability, availability, and willingness to work additional hours to accommodate loan volume during periods of peak demand.
Key Attributes
Oral and written communication skills.
Member service focus.
Attention to detail and accuracy.
Positive attitude that supports a team environment.
Dependable and punctual; flexible during peak times.
High level of confidentiality.
Organizational skills.
Self-motivated; ability to work without close supervision.
Problem solving; analysis.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Occasionally lift and/or move items over 10 pounds.
Remain sedentary (seated) for extended periods of time.
Working Conditions
This job operates in a professional office environment and routinely uses standard office equipment.
Travel
Extensive travel; valid driver's license required.
Required Education and Experience
High School Diploma.
4+ years' experience in lending.
Proficiency in Microsoft Outlook, Word, and Excel.
Preferred Education and Experience
Bachelor's Degree or 8 years' lending experience.
Mortgage lending experience, including knowledge of mortgage procedures, related legal and regulatory requirements.
Loan system administration experience including report creation and editing using Business Objects.
Other Duties
Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IT Support Desk Technician
Information technology consultant job in Cedar Rapids, IA
The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive.
We are looking for a hard-working Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications, and more. This person will respond to tickets via a ticketing system, analyze the issues, isolate the problems, and implement the solutions. This person will be comfortable talking on the phone, supporting customers, and have a good general understanding of business technology.
This position is 100% onsite, in-office.
Responsibilities:
* Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals
* Manage ticket queue to ensure timely resolution
* Provide customer support using remote connection software
* Provide thorough documentation on each customer interaction
* Prioritize ticketing system flow by following SOPs and KB articles for resolution
* Meet or exceed KPI goals
* Troubleshooting of the following, though not limited to:
* Advanced desktop issues
* VPN connectivity
* Entry-level server support
* Hardware issues
* Line of business support
Requirements:
* IT Fundamentals and A+ certifications, or equivalent professional experience
* 1+ year of professional help desk experience
* Strong customer service skills
* High attention to detail
* Ability to follow instructions and policies
* Ability to adapt to changing and fast-moving environments
* Strong phone skills
Benefits:
* Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options
* Competitive 401(k) participation with up to 4% contribution match
* Certification reimbursement to support your continued development
* Meaningful opportunities for advancement within a growing organization
* A culture built on drive, accountability, collaboration, and excellence
Physical Requirements
This role primarily involves working in an office environment with regular use of a computer and phone. Candidates should be able to:
* Sit or stand for extended periods
* Use hands and fingers for typing and computer work
The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.
PWE Systems Administrator
Information technology consultant job in Cedar Rapids, IA
**Country:** United States of America , Cedar Rapids, IA, 52498-0505 USA ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
**Security Clearance:**
DoD Clearance: Secret
Collins Aerospace, Digital Technology, is hiring a Systems Administrator for our Secure Labs support team. A minimum Collateral Secret is required. Qualified candidates should have a passion for technology and be excited about finding new ways to add value to our business.
**_**This is an onsite position in Cedar Rapids, IA**_**
**What YOU will do:**
+ You will work with one or more of the following technologies: Virtualization, Servers, Clients, Networking, Storage and, Backup.
+ You will regularly work with other members of the organization as part of a cross functional team
+ You will build strong relationships with customers and peers.
+ You will participate in improvement of internal processes (LEAN/ACE/CORE)
+ You will use your technical knowledge and experience to facilitate resolution of service request and restoration tickets.
+ You will assist with the implementation of technical solutions to support the projects you are assigned.
+ Provide support for the Tier1 and Tier2 infrastructure teams.
**What will YOU Learn:**
+ You will foster relationships with your DT peers across the domestic US.
+ You will learn how to communicate effectively to Engineering leadership.
+ You will learn how to provide ROI based on project performance.
+ You will learn how to apply your knowledge and personal skills to shape projects that have a loose set of requirements.
**Qualifications YOU Must Have:**
+ Typically requires a University Degree and less than 2 years prior relevant experience.
+ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
+ Active DOD Clearance.
+ Experience supporting technology in a professional environment, secure environment experience preferred:
+ Desktop Support, Server Administration, and Virtualization Technologies (VM Ware, etc.).
+ Linux Systems Administration.
+ Networking (important) .
+ Compliance frameworks (NIST 800-53).
+ Ability to obtain IAT Level II certification (ex. Sec+). Active cert preferred.
**Qualifications We Prefer:.**
+ Technology certifications (Systems Administration, Cloud, etc.)
+ Security certifications (Sec+, CISSP, etc.)
+ Govt. Security Clearance (Collateral / Secret)
**What We Offer:**
Some of our competitive benefits package includes:
+ Medical, dental, and vision insurance.
+ Three weeks of vacation for newly hired employees.
+ Generous 401(k) plan that includes employer matching funds and separate. employer retirement contribution, including a Lifetime Income Strategy option.
+ Tuition reimbursement program.
+ Student Loan Repayment Program.
+ Life insurance and disability coverage.
+ Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
+ Birth, adoption, parental leave benefits.
+ Ovia Health, fertility, and family planning.
+ Adoption Assistance.
+ Autism Benefit.
+ Employee Assistance Plan, including up to 10 free counseling sessions.
+ Healthy You Incentives, wellness rewards program.
+ Doctor on Demand, virtual doctor visits.
+ Bright Horizons, child, and elder care services.
+ Teladoc Medical Experts, second opinion program.
+ And more!
**Learn More & Apply Now!**
Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies? Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there's no better place to be right now than in digital. If you're an agile thinker who enjoys utilizing modern technology to make big improvements, then you're a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!
* Please consider the following role type definitions as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
_Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings._
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
The salary range for this role is 55,000 USD - 107,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Dynamic Server Support Technician
Information technology consultant job in Cedar Rapids, IA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit
Information Technology Internship - Summer 2026
Information technology consultant job in Muscatine, IA
Requirements
What You Have:
Candidates should be working towards a Bachelor of Science (BS) in Information Technology, MIS, Computer Science, or related field. Junior-level coursework is preferred.
A minimum GPA of 2.8 or higher. Preference will be given to applicants with relevant work experience, internships, or involvement in related activities such as tutoring or business fraternities.
What You're Good At:
Strong computer skills; proficient with Microsoft Office Suite and familiarity with Windows operating systems.
Basic knowledge of networking, hardware, and security concepts.
Strong problem-solving and analytical skills.
Strong communication and collaboration skills.
Ability to maintain confidentiality and follow security protocols.
Proactive and driven, exhibiting a strong sense of initiative. A leader among peers.
Salary Description $20/hour
Systems Engineer
Information technology consultant job in Cedar Rapids, IA
Pay Range: $55-64 * You will perform design, requirements, validation, & verification tasks for MH-60M and MH-47G cockpit avionics for the US Army Special Operations Aviation (SOA) programs.
* You will perform Platform Systems specific on-site execution of requirements-based testing, robustness and ad-hoc testing in a lab environment (schedule flexibility is necessary during formal test phases).
* You will support cross-functional team development with both external customer stakeholders and internal software and hardware engineering teams for different Common Avionics Architecture System (CAAS) builds.
* You will perform your tasks using various engineering tools including TNT, DOORS, JIRA, PREP, Microsoft, SVN and others.
* You will perform investigations of the Aerospace lab hardware and environment; including integration investigations of the interfaces for Aerospace equipment and government furnished equipment in the lab.
Required qualifications
* Relevant Systems Engineering Job Experience
* Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM)
* Working knowledge / understanding of data busses and protocols (Ethernet, MIL-STD-1553B, and ARINC-429)
Preferred qualifications
* Military Avionics Experience
* Experience with TNT, DOORS, PREP, JIRA and/or Microsoft Office Suite is desired.
Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law
Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices.
Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at accommodations@butler.com.
Systems Engineer
Information technology consultant job in Cedar Rapids, IA
Performance Software is a midsize company with a great work-life balance, providing innovative software and hardware to our client companies. We are looking for a Systems Engineer to join our team.
Pay: $85,000-$120,000 DOE
Experience Required:
· Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.
· FMS (Flight Management System) experience is preferred
· ARP-4754.
· Work on embedded systems for aerospace applications, including design, development, testing, and validation/verification.
· Apply DO-178B guidelines to ensure compliance with safety-critical software standards.
· Use DOORS for requirements management and traceability.
· Support flight control systems development.
· Perform system testing and validation to ensure the integrity and reliability of embedded software.
· Hands-on experience working with DO-178B and DOORS.
· Strong knowledge of embedded systems, test, validation, and verification processes.
About Performance:
Performance Software is engaged in the design of Real-time Embedded Software and Hardware. This includes Avionics and Space Exploration applications such as Synthetic Vision Cockpit Displays, Flight Management System Guidance and Navigation, Platforms, Submarine Control Panels and Datalink Applications. Our customers are both Commercial and Defense-related avionics and rocketry suppliers/manufacturers. Performance Software has been in business since 1998; we were awarded INC Magazine 5000 Fastest Growing Companies and Best Places to Work for multiple years.
Why Performance?
Our foundation was built by implementing the characteristics from large companies that we liked and eliminating the characteristics that we did not. Without the archaic practices from larger organizations, we fully embrace the culture of clear accountability, a positive attitude, transparency between every department, and productivity over the clock. This builds trust between management and employee's, which provides us with our greatest strengths as an organization, flexibility, and work life balance.
To learn more about Performance Software:
*******************************
Performance Software is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please discuss this with your recruiter if you are selected for an interview.
Information Technology Internship - Summer 2026
Information technology consultant job in Muscatine, IA
Job DescriptionDescription:
CBI Bank & Trust is a community banking organization, headquartered in Muscatine, Iowa, with 24 locations throughout Eastern Iowa and Western-Central Illinois, and the Stateline region of Illinois/Wisconsin. All our decisions are based on what is best for the communities, businesses, and individuals we serve.
Internship Summary:
We are looking for an IT Intern to join our team this summer! This internship provides exposure to IT operations in a regulated banking environment, including support, security, and project-based learning opportunities. The intern will work alongside IT professionals to gain real-world experience in system support, troubleshooting, and technology solutions.
Location:
This opportunity is on-site and can be at our Muscatine or Quad Cities locations, based on your geographic preference.
What You Will Do:
Provide first-level technical support to employees (hardware, software, and network issues).
Assist with IT help desk tickets, troubleshooting, and documentation.
Support system upgrades, installations, and testing.
Learn and apply cybersecurity best practices within a banking environment.
Assist in maintaining IT asset inventory and system documentation.
Participate in IT projects such as system rollouts or process improvements.
Collaborate with the IT team on initiatives to enhance system efficiency and user experience.
Participate in professional development, educational, and networking opportunities.
Present your project and summer experience at the conclusion of the internship.
Gain a broad understanding of our industry and operations through mentorship, training, and shadowing opportunities.
Requirements:
What You Have:
Candidates should be working towards a Bachelor of Science (BS) in Information Technology, MIS, Computer Science, or related field. Junior-level coursework is preferred.
A minimum GPA of 2.8 or higher. Preference will be given to applicants with relevant work experience, internships, or involvement in related activities such as tutoring or business fraternities.
What You're Good At:
Strong computer skills; proficient with Microsoft Office Suite and familiarity with Windows operating systems.
Basic knowledge of networking, hardware, and security concepts.
Strong problem-solving and analytical skills.
Strong communication and collaboration skills.
Ability to maintain confidentiality and follow security protocols.
Proactive and driven, exhibiting a strong sense of initiative. A leader among peers.
Technical Support Engineer - Base44
Information technology consultant job in Cedar Rapids, IA
Base 44 is seeking a highly motivated and dynamic Technical Support Engineer to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Engineer, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product and will:
Provide timely, high-quality support to users: triage, troubleshoot, and resolve product issues with clear, empathetic communication.
Reproduce, diagnose, and document technical problems end-to-end, including precise repro steps, logs, screenshots, and expected vs. actual behavior.
Work hands-on in the product to understand features, identify pain points, validate fixes, and regularly test new flows; provide actionable feedback.
Investigate API and integration issues using tools like Postman and browser DevTools (Network/Console); analyze headers, payloads, status codes, and errors.
Collaborate closely with Engineering and Product to scope, prioritize, and escalate issues with strong context and impact assessment.
Proactively surface patterns and emerging trends; raise risks/flags early and suggest product or documentation improvements.
Create and maintain clear runbooks and knowledge base articles to improve self-serve and reduce repeat incidents.
Uphold security and data-handling best practices when working with user data, credentials, or logs.
Participate in incident handling and post-incident reviews; help drive down MTTR and increase reliability.
Contribute to a cohesive team culture-share context openly, mentor peers on tools and troubleshooting approaches, and continuously refine support workflows.
***
This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible.
This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week.
Qualifications
3+ years of experience working in Technical Support/Solution topics for a SaaS or platform product, owning complex investigations and escalations.
Solid web basics: understand HTTP requests/responses, status codes, headers, JSON payloads; able to read browser console and network tab.
API familiarity: comfortable using Postman to send requests, read responses, and follow simple auth patterns (API keys/Bearer tokens).
Analytical troubleshooting: reproduce issues, capture logs/screens, write clear repro steps and expected vs. actual behavior.
Familiar with javascript and react - ability to read understand the basics of event handlers , use Effect hooks, and state management
Intro-level monitoring/logs: can read dashboards such as (Grafana/Datadog) and search logs with keywords.
Strong interest and experience with “vibe coding” - side projects or small experiments you can show.
Hands-on experience inspecting network requests and spotting errors in the console.
Demonstrated ownership in fast-paced, ambiguous environments - able to drive initiatives to completion even when plans are evolving.
Additional Information
We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform allows anyone to create custom software applications using natural language-no traditional coding required. We operate like a startup within Wix: fast-moving, collaborative, and focused on solving complex problems with simple, elegant solutions.
Systems Engineer II - SOA Platform Systems (Onsite)
Information technology consultant job in Cedar Rapids, IA
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
Are you ready to shape the future of aerospace with cutting-edge technology? Join our Rotary Wing Platform Systems Team within the Military Avionics group at Collins Aerospace. Here, you will play a crucial role in developing and testing avionics for US Army Special Operations Aviation (SOA) programs. This dynamic position offers flexibility to push the boundaries of technology, enhancing the capabilities of A/MH-6, MH-60M and MH-47G aircraft platforms. This role requires a highly motivated person to help lead the charge for the SOA programs.
What You Will Do:
You will perform design, requirements, validation, & verification tasks for A/MH-6R, MH-60M and MH-47G cockpit avionics for the US Army Special Operations Aviation (SOA) programs.
You will perform Platform Systems specific on-site execution of requirements-based testing, robustness and ad-hoc testing in a lab environment (schedule flexibility is necessary during formal test phases).
You will support cross-functional team development with both external customer stakeholders and internal software and hardware engineering teams for different Common Avionics Architecture System (CAAS) builds.
You will have the potential opportunity to see your work in action by assisting in flight test events at customer facilities.
You will perform your tasks using various engineering tools including TNT, DOORS, JIRA, PREP, Microsoft, SVN and others.
You will perform investigations of the Collins Aerospace lab hardware and environment; including integration investigations of the interfaces for Collin Aerospace equipment and government furnished equipment in the lab.
Up to 10% of domestic travel as needed.
What You Will Learn:
You will deepen your understanding of aircraft systems engineering, gaining insights into advanced integration and development processes.
You will build your leadership skills and influence major project outcomes.
You will expand your professional network, working alongside avionics experts and customers.
Qualifications You Must Have:
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 2 years of prior relevant experience or an Advanced Degree in a related field.
Systems Engineering Experience
Ability to require a secret DoD clearance after day 1
Qualifications We Prefer:
Collins Aerospace's Common Avionics Architecture System (CAAS) experience.
Avionics experience.
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of experience.
Experience (military or civil aircraft) in avionics systems, specifically testing and troubleshooting.
Working knowledge / understanding of data busses and protocols (Ethernet, MIL-STD-1553B, and ARINC-429)
Experience with TNT, DOORS, PREP, JIRA and/or Microsoft Office Suite is desired.
Organizational skills including associated documentation.
Research test requirements and prepare test plans and procedures.
What We Offer:
Benefits:
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
This role may be eligible for relocation.
Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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Auto-ApplyInformational Technology Intern
Information technology consultant job in Homestead, IA
Company Information You Matter to Cambrex. Cambrex is a leading global contract development and manufacturing organization (CDMO) that provides drug substance development and manufacturing across the entire drug lifecycle, as well as comprehensive analytical and IND enabling services.
With over 40 years of experience and a team of 2,000 experts servicing global clients from North America and Europe, Cambrex offers a range of specialized drug substance technologies and capabilities, including continuous flow, controlled substances, liquid-phase peptide synthesis, solid-state science, material characterization, and highly potent APIs.
Your Work Matters.
At Cambrex, we strive to build a culture where all colleagues have the opportunity to: engage in work that matters to our customers and the patients they serve learn new skills and enjoy new experiences in an engaging and safe environment strengthen connections with coworkers and the community We're committed to attracting and nurturing a passionate team of valued professionals in our fast-paced and growing company.
We offer a competitive benefits package that includes healthcare, life insurance, planning for retirement, and more! Your Future Matters.
Known for our customer-focused scientific and manufacturing excellence, as well as our strong commitment to quality and safety, we offer a range of career and growth opportunities across our global network of locations.
Together with our customers, we aim to improve the quality of life for patients around the world.
Start a career where You Matter by applying today! Job Overview The IT Temporary - Entry Level Support role is designed for a college student or recent graduate with a solid understanding of computers and an interest in gaining hands-on experience in an IT environment.
The successful candidate will assist the IT department with various tasks, including troubleshooting, system maintenance, and user support, contributing to the smooth operation of the company's IT infrastructure.
Responsibilities Provide basic technical support to end-users, including troubleshooting hardware and software issues.
Assist with the installation, configuration, and maintenance of computer systems and peripherals.
Support the IT systems manager in managing and maintaining the company's network and server infrastructure.
Perform routine system checks and monitor network activity to ensure optimal performance.
Help with the setup and configuration of new hardware and software as needed.
Maintain accurate records of IT inventory and assist with asset management.
Assist in documenting IT procedures and protocols.
Provide support during IT projects, such as system upgrades and migrations.
Ensure adherence to IT security policies and procedures.
Continuously expand knowledge of IT systems and best practices through learning and development opportunities Qualifications/Skills Solid understanding of computer systems, including hardware, software, and networking fundamentals.
Familiarity with operating systems such as Windows and mac OS.
Basic troubleshooting skills and a problem-solving mindset.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Good written and verbal communication skills.
Willingness to learn and adapt to new technologies and challenges Education, Experience & Licensing Requirements Currently enrolled in or recently graduated from a relevant technical program, such as Information Technology, Computer Science, or a related field.
Cambrex is committed to providing a safe and productive work environment.
All offers of employment are contingent on the successful completion of a comprehensive pre-employment screen.
The pre-employment screen may consist of several components including but not limited to a drug test, criminal record check, identity verification, reference checks, education and employment verification, and may vary based on federal, state, and local laws.
Refusal to submit to testing will result in disqualification of further employment consideration.
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.
Cambrex Corporation is an Equal Opportunity / Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), ancestry, national origin, place of birth, age, marital status, disability/handicap, genetic information, veteran status, or other characteristics protected by federal, state, and/or local law.
Currently enrolled in or recently graduated from a relevant technical program, such as Information Technology, Computer Science, or a related field.
Provide basic technical support to end-users, including troubleshooting hardware and software issues.
Assist with the installation, configuration, and maintenance of computer systems and peripherals.
Support the IT systems manager in managing and maintaining the company's network and server infrastructure.
Perform routine system checks and monitor network activity to ensure optimal performance.
Help with the setup and configuration of new hardware and software as needed.
Maintain accurate records of IT inventory and assist with asset management.
Assist in documenting IT procedures and protocols.
Provide support during IT projects, such as system upgrades and migrations.
Ensure adherence to IT security policies and procedures.
Continuously expand knowledge of IT systems and best practices through learning and development opportunities
Auto-ApplyAfter-Hours IT Support Desk Technician
Information technology consultant job in Cedar Rapids, IA
The 20 is looking for a hard-working After-Hours Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications, and more. This person will respond to tickets via a ticketing system, analyze the issues, isolate the problems, and implement the solutions. This person will be comfortable talking on the phone, supporting customers, and have a good general understanding of business technology.
Schedule & Location
This is a full-time, after-hours position with a set schedule of 5:00 PM 2:00 AM CST. The first portion of the shift (5:00 PM 9:00 PM) will be worked onsite at our Cedar Rapids, IA office, and the second portion (10:00 PM 2:00 AM) will be worked remotely from home.
Responsibilities
* Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals
* Manage ticket queue to ensure timely resolution
* Provide customer support using remote connection software
* Provide thorough documentation on each customer interaction
* Prioritize ticketing system flow by following SOPs and KB articles for resolution
* Meet or exceed KPI goals
* Troubleshooting of the following, though not limited to:
* Advanced desktop issues
* VPN connectivity
* Entry-level server support
* Hardware issues
* Line of business support
Requirements
* IT Fundamentals and A+ certifications, or equivalent professional experience
* 1+ year of professional help desk experience
* Strong customer service skills
* High attention to detail
* Ability to follow instructions and policies
* Ability to adapt to changing and fast-moving environments
* Strong phone skills
Benefits:
* Medical/Dental/Vision health plans
* PTO/Sick/Holiday pay
* Dependent Care FSA
* Paid Parental Leave
* Life Insurance 100% Company Paid
* Incredible company culture
* Explosive company growth
* Company sponsored Team Building Events
* State of the art, modern office with amenities: onsite gym, snacks, drinks, and a food hall
Physical Demands:
The physical demands below describe the essential job functions needed to complete this job.
* Consistent hand and finger dexterity necessary to operate computer equipment
* Consistently required to sit, stand, walk, talk, hear, and see
* Routine use of hands to type
* Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch
* Occasional need to walk around the office
* Consistent vision abilities required; close vision, depth perception, and ability to focus
* Occasional need to lift and/or move up to 30 pounds
Environmental Conditions:
* The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work)
* Work is in an open office environment with steady conversation and interruption
The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position. Work involves sitting most of the time. Walking and standing are required only occasionally, and all other sedentary criteria are met.