Information technology consultant jobs in Irondequoit, NY - 111 jobs
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Information Technology Specialist
Sr. IT Support Technician
Innovative Solutions 4.5
Information technology consultant job in Rochester, NY
Overview: Innovative is seeking an IT Support Specialist to provide technical support for our internal operations. As the primary point of contact for employee technology needs, you'll ensure seamless day-to-day operations. When internal needs are met, you'll provide Tier 1 support to NOC team, gaining valuable experience alongside experienced engineers.Location: Rochester, NY (In-office 5 days per week)
Primary Focus - Internal Technology Support:Serve as first point of contact for all employee technology requests via helpdesk Deploy and maintain Windows/Mac workstations, mobile devices, and peripherals Troubleshoot hardware and software issues with hands-on desk-side support Administer SaaS applications (Office 365, Slack, collaboration tools) Manage and support all printers, copiers, scanners, and AV equipment Support onboarding/offboarding processes and maintain system documentation Proactively monitor and address potential issues before they impact employees Secondary Focus - Internal NOC Team /Support tickets (When Internal Needs Met):Provide Tier 1 support for managed service team (password resets, basic troubleshooting) Assist with routine client monitoring and maintenance under guidance of Senior EngineersEscalate complex issues appropriately and document resolutions What Experience You Need:1-3 years IT experience in end-user support (internships/coursework may be considered) Associate's Degree in Computer Science, IT, or related field preferred Proficiency with both Windows and Mac OS administration Office 365 administration experience Hardware troubleshooting skills (laptops, printers, mobile devices, AV equipment) Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) Experience with ticketing systems (Autotask, ServiceNow, Zendesk, or similar) Strong customer service and communication skills Valid driver's license
Preferred Qualifications:AV equipment setup and troubleshooting experience Exposure to AWS or cloud technologies Basic scripting (PowerShell, Python, Bash) CompTIA A+, Network+, or similar certification
Metrics for Success:95%+ satisfaction rate on internal employee surveys All internal requests addressed within defined SLAs100% uptime of office AV equipment and critical systems AWS Cloud Practitioner certification within 6 months Healthy ticket velocity across internal and external queues
Growth Opportunities and Professional Development:Clear pathway to Support Engineer with increased client responsibilities Mentorship and AWS certification support Gradual exposure to infrastructure management and client environments Opportunity to specialize in cloud, networking, or security Work toward AWS Cloud Practitioner certification within 6 months Shadow senior engineers and participate in team knowledge sharing
Additional Information:Occasional after-hours support and maintenance On-call rotation after training period (6+ months)
The salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate's professional experience, key skills, and education/training
$47k-74k yearly est. Auto-Apply 38d ago
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IT Network Engineer/Generalist
Qed Technologies International, LLC 3.6
Information technology consultant job in Rochester, NY
FLSA Status: Exempt
About QED Technologies: QED Technologies is a leading capital equipment manufacturer serving the precision optics industry. Our innovative solutions enable the production of high-quality optical components with superior accuracy. We are committed to driving future growth through innovation, excellence, and customer satisfaction.
Summary
We are seeking an experienced Network Engineer to join our growing IT team. This role is crucial for maintaining and enhancing our network infrastructure, ensuring seamless connectivity and security across our organization. The ideal candidate will have a strong background in Cisco and Meraki networking equipment and also be versatile enough to handle various IT tasks, including server administration and end-user support. Excellent communication skills and problem-solving abilities are essential.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Design, implement, and manage network infrastructure using Cisco, Meraki, and Fortinet equipment, including firewalls, switches, and routers.
Monitor network performance and security, and take proactive measures to prevent issues.
Maintain documentation of network configurations, procedures, and policies.
Collaborate with the rest of the IT team to develop and implement IT policies and procedures.
Help to perform routine maintenance and upgrades on servers and other devices.
Help to manage Microsoft 365, Azure, and virtualization environments.
Help to provide IT support for end-users, including troubleshooting and resolving network, hardware, and software issues.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B.S.) from four-year college or university in Computer Science, MIS, InformationTechnology, or in another related discipline if applicant has sufficient IT experience; or equivalent combination of education and experience.
Minimum of five (5) years industry experience.
Required Skills
To perform this job successfully, an individual must have:
Extensive experience with Cisco, Meraki, and/or Fortinet networking equipment.
Strong knowledge of networking protocols, firewall management, and network security.
Demonstrated proficiency for understanding IT concepts such as identity, security, compliance, networking, databases, APIs, etc.
Demonstrated proficiency for critical thinking and troubleshooting.
Excellent communication skills.
Excellent project management and time management skills.
Other Desired Engineering Skills and Abilities
The following skills, although not required, will be considered a plus when evaluating a candidate:
Relevant certifications (e.g., CCNA, CCNP, Meraki CMNA) are a plus.
Experience with CMMC 2.0 and NIST 800-171/DFARS controls is a plus
Experience with Microsoft Dynamics Business Central and/or Dynamics CRM is a plus
Experience with Microsoft Power platform (PowerBI, PowerApps, Power Automate) is a plus
Travel , domestically and internationally may occasionally be required (
QED Technologies is an Equal Opportunity Employer.
$79k-111k yearly est. Auto-Apply 43d ago
IT Security Analyst
Wellington Steele and Associates
Information technology consultant job in Rochester, NY
An IT Security Analyst is a vital part of an organization's mission to protect its information assets.
Salary range (depending on experience): $70k-$140k
The role is to monitor, analyze, test, and maintain security technologies and processes in support of the achievement of regulatory and security requirements.
As part of this work, it is important the Analyst have a working knowledge of the organization's information architecture and business processes.
The IT Security Analyst works collaboratively with all departments in problem solving issues related to security configurations and processes.
Strong communications skills and a high level of values are essential for this role.
DUTIES AND RESPONSIBILITIES:
Monitors organization's networks for security breaches and investigates a violation when one occurs.
Installs, utilizes and maintains software, such as SIEMs, DLP, firewalls and data encryption programs, to protect sensitive information.
Prepares reports that document security breaches and the extent of the damage caused by the breaches.
Researches the latest informationtechnology (IT) security trends.
Helps plan and carries out an organization's way of handling security.
Develops security standards and best practices for their organization.
Recommends security enhancements to management or senior IT staff.
Defines, implements and maintains corporate security policies.
Conducts internal and external security audits.
Protects digital files and information systems against unauthorized access, modification or destruction.
Works with vendors to promote optimal functionality, including documentation, analyzing change requests, and upgrades to ensure that the most current versions are available.
Advises team leadership on all aspects of planning and successful approaches to meeting project plan and goals.
Follows established departmental policies, procedures, and technical standards.
Works extended and non-standard hours as necessary to support security maintenance and implementation. Takes “on-call” rotation to provide twenty-four hour support when appropriate
Is responsible for attending all annual mandatory educational programs as required by position.
EDUCATION:
Associate's Degree in Information Systems or related field required. Candidates with security relevant certifications (SANS, ISACA, ISC2) preferred.
EXPERIENCE:
Minimum of five years' work experience in Information Security as a Network Engineer or equivalent role.
Experience with SIEM, IDPS, DLP is strongly desired.
$70k-140k yearly Auto-Apply 60d+ ago
IT Security Analyst
Job Listingswellington Steele and Associates
Information technology consultant job in Rochester, NY
An IT Security Analyst is a vital part of an organization's mission to protect its information assets.
Salary range (depending on experience): $70k-$140k
The role is to monitor, analyze, test, and maintain security technologies and processes in support of the achievement of regulatory and security requirements.
As part of this work, it is important the Analyst have a working knowledge of the organization's information architecture and business processes.
The IT Security Analyst works collaboratively with all departments in problem solving issues related to security configurations and processes.
Strong communications skills and a high level of values are essential for this role.
DUTIES AND RESPONSIBILITIES:
Monitors organization's networks for security breaches and investigates a violation when one occurs.
Installs, utilizes and maintains software, such as SIEMs, DLP, firewalls and data encryption programs, to protect sensitive information.
Prepares reports that document security breaches and the extent of the damage caused by the breaches.
Researches the latest informationtechnology (IT) security trends.
Helps plan and carries out an organization's way of handling security.
Develops security standards and best practices for their organization.
Recommends security enhancements to management or senior IT staff.
Defines, implements and maintains corporate security policies.
Conducts internal and external security audits.
Protects digital files and information systems against unauthorized access, modification or destruction.
Works with vendors to promote optimal functionality, including documentation, analyzing change requests, and upgrades to ensure that the most current versions are available.
Advises team leadership on all aspects of planning and successful approaches to meeting project plan and goals.
Follows established departmental policies, procedures, and technical standards.
Works extended and non-standard hours as necessary to support security maintenance and implementation. Takes “on-call” rotation to provide twenty-four hour support when appropriate
Is responsible for attending all annual mandatory educational programs as required by position.
EDUCATION:
Associate's Degree in Information Systems or related field required. Candidates with security relevant certifications (SANS, ISACA, ISC2) preferred.
EXPERIENCE:
Minimum of five years' work experience in Information Security as a Network Engineer or equivalent role.
Experience with SIEM, IDPS, DLP is strongly desired.
$70k-140k yearly Auto-Apply 60d+ ago
IT Specialist
0039&&Polarson Angel
Information technology consultant job in Rochester, NY
Review diagnostics and assess the functionality and efficiency of systems • Implement security measures • Monitor security certificates and company compliance of requirements • Offer technical support to company staff and troubleshoot computer problems • Install and update company software and hardware as needed • Anticipate and report the cost of replacing or updating computer items
$67k-97k yearly est. 60d+ ago
Information Technology Professional
U.S. Navy 4.0
Information technology consultant job in Gates, NY
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$75k-106k yearly est. 16d ago
IT Systems Administrator
Document Security Systems, Inc. 3.7
Information technology consultant job in Henrietta, NY
We are seeking a hands-on and resourceful IT Systems Administrator to manage and support the daily IT operations of our dynamic and diverse team. This individual will play a critical role in ensuring the smooth operation of our Microsoft-based environment, delivering timely helpdesk and technical support, maintaining security protocols, and supporting key business applications. This is an excellent opportunity for someone who enjoys a broad range of responsibilities and thrives in a fast-paced, collaborative setting.
IT Systems Administrator Responsibilities:
1. Helpdesk Support:
Provide first- and second-level support for desktop, laptop, printer, and mobile device issues across the organization. Respond to user tickets in a timely and professional manner.
2. System Administration:
Manage and maintain Microsoft-based systems, including Windows Servers, Active Directory, Exchange/Outlook, and Office 365. Perform routine maintenance, updates, and monitoring of IT infrastructure.
3. Network & Security:
Support network operations, including basic troubleshooting of LAN/WAN, firewalls, and VPN connections. Ensure systems are secure and up to date with patches and antivirus protection.
4. Application Support:
Provide user and technical support for internal NetSuite applications and Microsoft systems, including maintaining system updates. Work with third party vendors or developers as needed for escalated issues.
5. User Management:
Manage user accounts, permissions, and group policies through Active Directory and related tools. Support onboarding and off-boarding of employees.
6. Documentation & Compliance:
Maintain IT documentation, procedures, and inventory. Support compliance with security standards and company IT policies.
Requirements
* Associate or bachelor's degree in informationtechnology, Computer Science, or a related field, or equivalent experience.
* 3+ years of experience in IT support or systems administration.
* Strong experience in Microsoft environments, including Windows OS, Active Directory, Office 365, and Teams.
* Working knowledge of IT security best practices, backup procedures, and remote access technologies.
* Excellent troubleshooting skills with a customer-focused mindset.
* Experience supporting diverse user groups in a small business setting is a plus.
$63k-89k yearly est. 60d+ ago
IT Tech Support Technician
Info Advantage Inc. 3.7
Information technology consultant job in Rochester, NY
Job DescriptionBenefits:
401(k)
401(k) matching
Health insurance
Paid time off
Training & development
This role focuses primarily on remote end-user support, with additional responsibility for project work related to workstation deployments and managed services onboarding. The ideal candidate is customer-focused, organized, and comfortable working in a fast-paced managed services environment.
Key Responsibilities
Remote Support & Service Desk
Provide Tier 12 remote technical support for client end users via phone, email, and remote access tools.
Troubleshoot and resolve issues related to Windows workstations, Microsoft 365, email, printers, VPNs, and common business applications.
Document incidents, requests, and resolutions accurately within the ticketing system.
Escalate complex issues appropriately while maintaining ownership and communication with the client.
Adhere to service level agreements (SLAs) and internal support procedures.
Project & Onboarding Support
Assist with workstation setup, configuration, and deployment for new and existing clients.
Support managed services onboarding activities, including:
New user provisioning
Device enrollment and configuration
Software installation and standardization
Documentation of client environments
Work collaboratively with senior engineers and project leads to execute onboarding and workstation refresh projects.
Perform basic quality checks to ensure systems are configured according to Info Advantage standards.
Client Experience & Internal Collaboration
Communicate clearly and professionally with clients of varying technical skill levels.
Provide timely updates and set realistic expectations with clients.
Contribute to internal documentation and knowledge base articles.
Identify recurring issues and suggest process or technical improvements.
Required Qualifications
13 years of experience in a helpdesk, service desk, or MSP environment.
Strong working knowledge of:
Windows 10/11
Microsoft 365 (Exchange Online, Outlook, Teams, OneDrive, SharePoint)
Basic networking concepts (DNS, DHCP, VPNs)
Experience providing remote technical support.
Familiarity with ticketing systems and documentation best practices.
Strong customer service, communication, and time-management skills.
Preferred Qualifications
Experience working for a managed services provider (MSP).
Exposure to endpoint management tools (e.g., RMM, MDM, Intune).
Experience with workstation imaging or standardized deployments.
CompTIA A+, Network+, or Microsoft certifications (or willingness to obtain).
Basic understanding of cybersecurity best practices for end users.
$39k-66k yearly est. 8d ago
IT Lab Tech - Power Card Apprentice
IBM Corporation 4.7
Information technology consultant job in Rochester, NY
Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are
you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk
Your role and responsibilities
As an Electronics Engineering Technician Apprentice at IBM, you will work in any one of the following:
* Power Card Lab Tech
You will have the opportunity to apply your knowledge and experience using the latest tools and technologies to support IBM processors, storage or other semiconductor hardware.
Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a laboratory or test floor environment to create and execute test or physical characterization plans that assess the electrical performance and characteristics against design and functional requirements.
Where applicable, you will be taught principles of system analysis, defect identification and repair and/or the basics of a variety of lab safety procedures relevant to the physical preparation of samples for chemical, optical, or electrical characterization. To that end, you will be trained in the use of state-of-the-art tools to test, manipulate and inspect product chips, and work with our engineers to interpret and consolidate the obtained data.
What is an Apprenticeship?
IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL.
During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM.
Who you are
An apprenticeship is about learning. We're seeking candidates who have the following requirements, but we know you're just getting your career started, and we're committed to helping you learn and grow. If you've had some experience with data analysis or simply working in a team oriented environment in the past, you're exactly the type of candidate we're looking for.
To be successful, you need:
* Drive and eagerness to learn
* Ability to work independently, and in an efficient and organized manner
* Ability to work collaboratively as part of a team
* Strong troubleshooting
* Some basic knowledge or experience in electrical engineering sciences i.e. Electrical Safety, Electron Theory, AC/DC Basics, Wires and Cables, Computer Electronics, Electrical Testing Equipment
What's the experience?
As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams.
This position is not eligible for visa sponsorship.
Relocation assistance is not available.
Required education
High School Diploma/GED
Preferred education
Associate's Degree/College Diploma
Required technical and professional expertise
* Willingness to complete the requirements of the apprenticeship program
* High School Diploma or GED
* Some knowledge or experience with any of the following:
* Soldering and de-soldering
* Electrical Safety
* Electron Theory
* AC Basics
* Computer Electronics
* Electrical Testing Equipment (i.e multimeters, oscilloscopes, etc)
Preferred technical and professional experience
* None
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive benefits program which may include medical & prescription drug coverage, dental, vision, mental health & well being, 8 paid holidays, minimum 56 hours paid sick time, 80 hours paid vacation, life insurance, 401(k), financial counseling, and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 15 days from this date or less if not needed to fill the role
We consider qualified applicants with criminal histories, consistent with applicable law.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
$96k-138k yearly est. 5d ago
IT Systems Administrator
DSS Administrative Group
Information technology consultant job in Henrietta, NY
Full-time Description
We are seeking a hands-on and resourceful IT Systems Administrator to manage and support the daily IT operations of our dynamic and diverse team. This individual will play a critical role in ensuring the smooth operation of our Microsoft-based environment, delivering timely helpdesk and technical support, maintaining security protocols, and supporting key business applications. This is an excellent opportunity for someone who enjoys a broad range of responsibilities and thrives in a fast-paced, collaborative setting.
IT Systems Administrator Responsibilities:
1. Helpdesk Support:
Provide first- and second-level support for desktop, laptop, printer, and mobile device issues across the organization. Respond to user tickets in a timely and professional manner.
2. System Administration:
Manage and maintain Microsoft-based systems, including Windows Servers, Active Directory, Exchange/Outlook, and Office 365. Perform routine maintenance, updates, and monitoring of IT infrastructure.
3. Network & Security:
Support network operations, including basic troubleshooting of LAN/WAN, firewalls, and VPN connections. Ensure systems are secure and up to date with patches and antivirus protection.
4. Application Support:
Provide user and technical support for internal NetSuite applications and Microsoft systems, including maintaining system updates. Work with third party vendors or developers as needed for escalated issues.
5. User Management:
Manage user accounts, permissions, and group policies through Active Directory and related tools. Support onboarding and off-boarding of employees.
6. Documentation & Compliance:
Maintain IT documentation, procedures, and inventory. Support compliance with security standards and company IT policies.
Requirements
Associate or bachelor's degree in informationtechnology, Computer Science, or a related field, or equivalent experience.
3+ years of experience in IT support or systems administration.
Strong experience in Microsoft environments, including Windows OS, Active Directory, Office 365, and Teams.
Working knowledge of IT security best practices, backup procedures, and remote access technologies.
Excellent troubleshooting skills with a customer-focused mindset.
Experience supporting diverse user groups in a small business setting is a plus.
$62k-89k yearly est. 60d+ ago
IT Applications Administrator FT (1873)
Arc Glow
Information technology consultant job in Batavia, NY
Responsible for implementing, maintaining, and supporting Agency application systems, such as BI, EHR, HRIS, and other applications. The Applications Administrator will work with Agency programs to develop effective processes leveraging available application systems. They will be responsible for ensuring data integrity and consistency. They will also be the expert for these systems making recommendations to better leverage Agency systems to meet its objectives. This position serves as the primary technical support contact for these systems. The Applications Administrator will document application system processes and configurations.
Essential Functions:
Manage application user accounts and permissions
Manage application projects
Coordinate application systems maintenance and upgrades
Assist as a key resource in Agency projects
Assist in the development of application workflows and processes
Evaluate and make recommendations for application process improvement
Develop application program requirements and use cases
Develop and maintain related documentation
Assist with other IT functions as needed
Participates in quality assurance and corporate compliance activities as required
Non-Essential Functions:
Other duties as requested or assigned
Participates in agency committees
Reporting Responsibilities: Reports to: Senior Director of IT
Supervisory Responsibilities: Supervises: None exercised
Knowledge, Skills, and Abilities:
Excellent customer service skills
Strong analytical and problem-solving skills
Strong communication skills
Time management and workload prioritization.
Should always be willing to find answers to all questions addressed to them.
Should be ready to research questions using a variety of manuals and resources, and to work with other Consultants, IT staff, and affiliated consulting organizations in answering any customer's question.
Should familiarize themselves with the research and information resources and knowledge bases at hand.
Ability to learn and adapt, applying technical information in a fast-paced, demanding work environment.
Ability to follow policies and procedures, attention to detail.
Physical & Mental requirements:
Must be able to safely lift up to 50 pounds. Will need to be able to bend, stoop, sit & stand. Ability to exhibit self-control in stressful situations, maintain professionalism.
Minimum Qualifications:
Bachelor's degree in InformationTechnology or related field
3 years of experience in the InformationTechnologies field, specifically in systems/application administration or management.
Project management experience
Able to communicate effectively, both verbally and in writing.
Valid NYS driver's license with safe driving background, as per Agency policy, and reliable transportation.
Working Conditions:
Office conditions are typical for an office environment. May need to travel to program locations.
$62k-89k yearly est. Auto-Apply 60d+ ago
IT - Full Time
Cannon Industries 3.3
Information technology consultant job in Rochester, NY
Job Description
A completed application is required for employment consideration. Please go to:
*************************
Under About Us, please complete the employment application
A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year.
The InformationTechnology Department is responsible for developing, implementing, overseeing, monitoring and maintaining telecommunication systems and providing technical support services in a Microsoft environment. This includes the development, installation, support and implementation of Servers and applications, as well as Local and Wide Area Networks
Requirements
Associate's Degree or a combination of education and experience
Ability to troubleshoot hardware/software issues
Knowledge of printer/copier installation and maintenance
Knowledge of or experience with packaged database structure and MS Access
Benefits
Benefits are available after 90 days.
$34k-41k yearly est. 23d ago
IT Support Technician
Amentum
Information technology consultant job in Batavia, NY
Amentum is seeking an IT Support Technician to support our DHS customer at their regional CONUS and OCONUS facilities.
We are pipelining candidates for a future role in Batavia, NY.
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you will make a great addition to our team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile.
Responsibilities:
Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
Here at Amentum, we are purpose-driven with a fierce commitment to deliver on our promises. We create trailblazing solutions, have unwavering integrity, and embrace inclusion and collaboration. Our team is excited to help customers solve today's and tomorrow's problems, giving confidence and reassurance that together we'll accomplish mission success
Minimum Requirements:
Associates Degree, and at least 1 year of IT help desk support experience
Or High school diploma/GED, and at least 3 years of IT help desk support experience
Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support
Experience using the ServiceNow ticketing system (or similar ticketing system)
Experience with the Microsoft Windows 11 operating system
Experience with Microsoft Office365, including Microsoft Teams
Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting)
Familiarity with the ITIL process
Good technical writing, presentation, and documentation skills
Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs.
Must have a valid driver's license, access to personal transportation, and be able to pass a Motor Vehicle Records check
Local and/or overnight travel to Government locations is required (local short notice travel to customer sites is common; extended overnight and air travel is typically less than 15% per year)
Must be comfortable working in a Law Enforcement environment, which may consist of locations such as detention facilities, prisons, or jails
Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.
Preferred Qualifications:
Prior experience of IT support in an Enterprise environment
Experience with Windows Server 2019 and Hyper-V
Experience with InfoBlox and NetBackup
Experience performing hardware repair of HP computers/printers and Dell servers
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks
Experience evaluating system performance results and recommending improvements or optimizations
Experience planning and leading technology assignments and projects
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Compensation Details:
$32.00 - $35.00/hour
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
01/16/2026 - Until Filled
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
$32-35 hourly Auto-Apply 8d ago
IT Support Technician
Villa of Hope 4.0
Information technology consultant job in Rochester, NY
NON SUPERVISORY
JOB TITLE: IT Support Technician
DEPARTMENT/PROGRAM: InformationTechnology
SUPERVISOR: IT Manager
FLSA STATUS: Non-Exempt
GRADE: 76 salary range: $20.00-$23.95 [commensurate with education, level of certification, and experience]
JOB SUMMARY:
Works under the direction of the IT Manager and in conjunction with other IT staff to provide hardware and software technical support for end users. Carries out all job responsibilities with fidelity and accountability to the Agency's Mission, Vision, Values, Guiding Principles and Strategic Plan. This is an in-person position.
ESSENTIAL FUNCTIONS:
Install, diagnose, configure, repair, deploy, relocate, maintain and upgrade all computer hardware and accessories (end-user equipment) as well as software (end-user applications and operating systems).
Provide timely technical support to all staff, in person, by telephone, or via email or chat.
Maintaining updated ticket status, documenting progress on all issues using the agency's helpdesk ticketing system.
Manage the inventory and audit process of all IT assets, including maintaining asset deployment records and life-cycles.
Provide timely and effective communication to staff during ongoing IT outages.
Exhibit professional customer service while troubleshooting and resolving support requests.
Uphold best security practices while working on company software, hardware, and network.
In collaboration with the IT Team, assist in the creation and maintenance of end-user documentation, support procedures, and knowledgebase articles.
In collaboration with the IT Team, participate in the delivery of training sessions to staff.
Set up building access via badges based on IT Support Requests.
Demonstrate, promote, and practice cultural competency toward clients and staff through respect and understanding achieved through training and Agency cultural activities.
POSITION SPECIFICS:
Education: Minimum AA Degree in IT or related field, or equivalent experience.
Experience: 1 year of tech support hands-on experience
Skills:
Strong understanding and proficiency in Microsoft Office applications and Microsoft Windows 10/11 operating systems, including installation, configuration, and troubleshooting.
Strong troubleshooting and diagnostic skills.
Detail-oriented, organized, self-motivated, able to quickly adjust priorities and address multiple issues at a time.
Ability to work independently and on a team, demonstrating dependability and accountability.
Effective interpersonal skills for interaction with all levels of staff.
Strong communication skills (both oral and written), with proficient typing skills.
Other responsibilities as determined by IT Manager.
Physical Demands:
Ability to lift and move equipment up to 50 lbs.
Ability to sit for extended periods of time.
Ability to use a computer and look at computer screens for extended periods of time.
Other: Valid NYS Driver's License preferred.
Travel: Local travel to our sites.
COMPETENCIES:
Leading Self
Character and Courage (Integrity and Trust)-
Do the right thing, because it is the right thing, even when no one is looking. Truth to Power.
Customer Focus
Build positive relationships through communication and collaborative problem solving.
Commitment to Diversity, Inclusion, Justice and Equity
Believe in the dignity and humanity of all people to reach their full potential.
$20-24 hourly Auto-Apply 1d ago
Information Technology - IT Internship
Episcopal Homes of Minnesota 3.8
Information technology consultant job in Rochester, NY
Episcopal SeniorLife Communities Mission: We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual's needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge…
Life. Inspired Every Day.
***Internship opportunity requires being on-site in Rochester, NY,***
Internship for academic credit only
Opportunity to begin in Fall of 2025
Under direct supervision of the Chief Information Officer (CIO) with the guidance and direction of the Director of Infrastructure and InformationTechnology (IT) Manager the IT Intern will assist in the general operations of the IT department. Assignments are given at incremental levels of complexity as proficiency is gained in various functions including, but not limited to, computer maintenance, user provisioning, installation of software programs, help desk troubleshooting, network projects, and systems analysis. This position enables college students enrolled in an approved program to receive technical training and gain practical experience. Work in this role contributes to the effective and efficient operations of the organization, utilizing technical training in a hands-on way.
LEARNING OBJECTIVES AND GOALS
An overall understanding of the informationtechnology operations in a large healthcare organization
Assisting with problem resolution on PCs (desktops and laptops), printers/copiers, smart phones and software issues.
Regular maintenance of computer systems.
Monthly audit of facility computers and licenses.
Utilization of a help desk program used by staff to facilitate assistance requests.
Ensuring employee issues are resolved in a timely manner, promptly responding to requests and inquiries, working to find a solution and seeking out the correct resources for assistance.
Troubleshooting various network and telecommunications problems.
Work on inventory and ticketing systems to increase communications.
May require interaction with Residents of ESLC.
OTHER DUTIES
This intern description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the internship. Duties, responsibilities, and activities may changes at any time with or without notice
Requirements
KNOWLEDGE, SKILLS, and ABILITIES:
Strong organizational and communication skills with keen attention to detail.
Knowledge of Microsoft 365 applications and operating systems
Ability to lift and carry up to 30 lbs of equipment.
Must have reliable transportation.
Interest in learning about various Network devices and Server devices.
EDUCATION:
Internship is open to current freshmen through seniors working toward an Associate's or Bachelor's degree in InformationTechnology
EXPERIENCE:
Entry Level
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform
the essential functions.
Performing duties of this job requires occasional walking and standing in and around the reception area, and lobby. Must be able to occasionally lift loads of 30 pounds without assistance and the ability to sit, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
$33k-40k yearly est. 60d+ ago
MSP - Tech Solutions Consultant
Just Solutions, Inc.
Information technology consultant job in Fairport, NY
Job Description
At Just Solutions, Inc., our goal is to optimize how commercial clients navigate the online world and make it easier for businesses to serve their own customers. We're ready to grow, and we need an MSP - Tech Solutions Consultant to secure more business for our Fairport, NY team. With full-time, part-time, and contract positions available, this could either be a vibrant career or a great way to earn some additional income. Keep reading to learn more!
COMPENSATION:
MSP - Tech Solutions Consultant Perks:
Earning potential of $50,000 - $100,000 per year, depending on base pay, commission, and bonuses
New agreement commissions, 6-month retention bonuses, and annual/renewal bonuses to reward your long-term success
Hybrid in-office/remote schedule
Ability to take charge of your earnings and have greater control over your paycheck
Full-Time Benefits Package:
Health, dental, and vision insurance
HSA/FSA
Life insurance
Short- and long-term disability
Bonus structure
PTO
401(k) with company match
Growth opportunities
Incentives for earning additional certifications
YOUR CONTRIBUTIONS:
Full- and part-time shifts are available 8:00 am - 5:00 pm, Monday - Friday. Our MSP - Tech Solutions Consultant is a member of our sales and business development team, and you'll be responsible for reaching out to company leaders, learning about their technology needs, and explaining why we have the solutions they're looking for. You'll need to be highly communicative, strategic, and persuasive to succeed. Your day includes:
Proactively identifying and contacting small- to mid-sized businesses about their technology needs and deficiencies
Learning about clients' technological challenges and explaining how we can solve these issues
Demonstrating technological expertise, fostering trust with business leaders, and supporting ongoing client retention
Working with the technical team to onboard, retain, and impress clients
MUST-HAVES:
High levels of emotional intelligence with the ability to adjust your approach to fit the customer
Ability to clearly explain technology in simple terms, thoroughly answer questions, and explain how the solution aligns with the client's needs
Persistent yet respectful mentality with the ability to recognize when to push and when to back off
Strong consultation, networking, and business development skills
Strong desire to supplement your current income with a recurring revenue stream!
If you have broker, B2B sales, or commercial real estate experience, you could be the perfect fit!
JOIN US!
Just Solutions, Inc. is so much more than an IT company! We're a full-service technology partner dedicated to helping businesses thrive in a fast-paced digital world. From network infrastructure and cloud solutions to security and system optimization, we provide end-to-end support that keeps our clients connected and competitive. With over 25 years of experience, we deliver innovative solutions and exceptional service to meet the evolving needs of modern businesses. If you're passionate about solving complex challenges and driving technological progress, we want to hear from you!
Hit "apply today" to become our full- or part-time MSP - Tech Solutions Consultant!
Must have the ability to pass a background check
Job Posted by ApplicantPro
$50k-100k yearly 24d ago
Systems Engineer
Tmhucareersite
Information technology consultant job in Rochester, NY
Join our Team as an Energy Storage Solutions Systems Engineer!
The Role:
We're looking for an enthusiastic and innovative Energy Storage Solutions Systems Engineer to lead the development of cutting-edge energy storage systems. In this role, you'll define system requirements, shape architecture models, and support validation efforts using hardware-in-the-loop (HIL) platforms and real hardware systems in the lab and vehicle. You'll collaborate with a dynamic, cross-functional team of experts to deliver high-performance, safe, and reliable solutions.
What You'll Be Doing:
Architect & Design: Define system-level architecture and decompose functionality across subsystems (e.g., BMS, power electronics, controls), clearly allocating hardware and software responsibilities.
Model & Analyze: Develop and maintain system-level models and simulations (e.g., MATLAB/Simulink, HIL) to optimize performance, safety, and reliability.
Integrate & Collaborate: Work closely with hardware, firmware, software, and test teams to ensure seamless integration across components and HIL environments.
Test & Validate: Create test plans, execute validation protocols, and troubleshoot issues to ensure systems meet UL/industry standards and performance criteria.
Requirements Management: Own the end-to-end system requirements process-from capturing and tracing to verifying specifications throughout the development lifecycle.
Safety & Compliance: Contribute to functional safety analysis and compliance with relevant standards (e.g., ISO 26262, UL 2580), ensuring rigorous design reviews and documentation.
Stakeholder Support: Translate complex system data into actionable insights for internal teams and external customers, providing expert technical guidance.
Continuous Improvement: Stay at the forefront of energy storage innovations. Propose and implement enhancements to workflows, tools, and team processes (e.g., ECN workflows, Jira templates, decision databases).
Project Leadership: Lead small to mid-scale projects-setting technical direction, managing milestones and budgets, and aligning execution with strategic priorities.
Hands-On Development Support: Collaborate directly with development and test engineers to set up, operate, and analyze real hardware platforms, including lab bench systems, vehicle interfaces, and diagnostic tools. Help translate system models and requirements into physical configurations and testable prototypes.
What We're Looking For:
Bachelor's or Master's degree in Electrical Engineering, Systems Engineering, or a related field.
10+ years of experience in electrical or systems engineering, ideally within energy storage or related domains.
Demonstrated success in the design and development of energy storage systems.
Deep understanding of battery technologies, power electronics, and control systems.
Proficiency in modeling and simulation tools (e.g., MATLAB, Simulink).
Strong problem-solving skills and meticulous attention to detail.
Effective communicator with the ability to explain complex technical concepts clearly.
Experience with high-voltage systems.
Familiarity with safety and compliance standards related to energy storage (e.g., UL, ISO).
Background in systems modeling and simulation.
Proven project management capabilities-planning, execution, and delivery.
Experience with communication protocols like CAN/CANopen.
Where and When You'll Work:
This is an in-person role located at our Rochester, New York office-ideal for those who thrive in a hands-on, team-oriented environment.
What Your Total Compensation & Benefits Package will look like:
Salary -$133,600 -$171,200 per year. Compensation depends on the selected candidate's education and experience.
Relocation: This role may be eligible for relocation assistance.
World Class Benefits:
Competitive Salary
Performance Bonus
Generous Paid Time Off and 13 Paid Holidays
Affordable Medical plans and no-cost Dental & Vision options
100% 401(k) match up to 6%
Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
Tuition Assistance Program
Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
Recognition and Kaizen (continuous improvement) Reward Programs
Meaningful opportunities for personal and professional development
Best in class work culture!
Big Name | Big Opportunities | Life is Better at Toyota
Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.
Learn more here: https://www.toyotaforklift.com/careers
Follow us on Social Media: Working at Toyota Material Handling | Glassdoor
$133.6k-171.2k yearly 1d ago
IT SYSTEMS ADMINISTRATOR
Jordan Health 3.8
Information technology consultant job in Rochester, NY
The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y.
Jordan Health is now seeking an IT Systems Administrator who, under the guidance of the IT Systems Manager, is primarily responsible for designing, implementing, maintaining, and securing the organization's network infrastructure across all locations. The IT Systems Administrator manages firewalls, switches, VPN tunnels, servers, wireless networks, backups, and system monitoring while collaborating closely with the IT Manager and support staff.
If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients' quality of life, please consider our IT Systems Administrator opportunity.
Requirements
The IT Systems Administrator will ensure to:
* Configure, maintain, and monitor LAN/WAN networks, switches, routers, and firewalls
* Maintain reliable network performance, uptime, and capacity planning.
* Manage backup systems, disasters recovery procedures, and log reviews.
* Implement and monitor intrusion detection/prevention, endpoint protection, and security audits.
* Manage patching, updates, and system hardening.
* Troubleshoot network outages, connectivity issues, and system performance problems.
* Assist in IT planning, budgeting, and infrastructure road maps.
Education and Experience Required:
* Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
* 3+ years of experience in network administration
* Hands-on experience with firewalls, switches, VLANS's, VPN's, and Windows Servers.
* Understanding of HIPPA/HITECH requirements and network security practices.
* Experience with Active Directory, DNS, SHCP, Group Policy.
* Strong problem-solving and critical thinking skills.
Preferred Qualifications
* Experience in healthcare (FQHC, hospital, clinic environment)
* Familiarity with Meraki, Fortinet, SonicWall, or similar network systems.
* Experience with VoIP administration and telehealth infrastructure.
Licenses and Certifications:
* CCNA, Network+, Security+, or equivalent.
Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance.
Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.
About Jordan Health:
Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.
Salary Description
$25.85-$27.31/HOUR
$25.9-27.3 hourly 42d ago
Network Support Specialist
Fusion Digital 4.0
Information technology consultant job in East Rochester, NY
Fusion Digital's IT Services group does more than sell products - we design and implement end-to-end IT solutions. Our IT Services group helps clients define the optimized business processes that work for their specific needs. At Fusion Digital, we won't just provide IT solutions - we educate and create custom technology solutions.
Our Technical Service team is dedicated to making sure our customized IT solutions work for our clients. We provide the value our clients expect by properly designing and implementing all of their IT solutions and standing behind our solutions with ongoing technical support.
Job Description
Due to the rapid growth of our IT Services group, we're adding a Network Support Specialist to our team. We work with a variety of small to mid-sized organizations throughout Western NY and PA, including municipalities, libraries, and those in the hospitality and construction industries just to name a few. In this position, the Network Support Specialist will handle third-tier support of service requests from our clients.
Essential Functions:
IT Support relating to technical issues involving Microsoft's core business applications and operating systems.
Support virtual environments using VMware and Hyper-V
Support of disaster recovery solutions.
Technical support at the network level: LAN connectivity, routers, firewalls, Server Operating Systems, and security.
Qualifications
2 or 4-year degree - OR - relevant experience in IT support field
2 years of IT support or related technical experience
Technical awareness: ability to match resources to technical issues appropriately
Advanced understanding of operating systems, business applications, cloud products, and network systems
Understand basics of Microsoft Active Directory
Have a working knowledge of NTF permissions, file sharing, and IPV4 subnetting
Understanding of Microsoft Office programs including Office 365 deployment
In-depth understanding of desktop operating systems Windows 7 and 10
Additional Information
Not only do we want you to have solid technical skills and an understanding of how technology is used to provide services, we also want great interpersonal skills. You'll be working directly with our clients, so excellent customer service along with those interpersonal skills, is important! Since we're also a small company, you'll be expected to be able to prioritize multiple tasks - using your autonomy and judgment - and adapt to changes quickly.
With that said, we can offer you a competitive salary, performance-based incentives and generous bonus levels. Because we're the fastest growing division of Fusion Digital, we can also provide you with room for advancement and development as an IT professional. And we think our Director of IT Services is pretty great to work with too!
PLEASE NOTE: We are not able to provide F-1 or H1-B sponsorship
$62k-82k yearly est. 60d+ ago
Systems Engineer II
Thus Far of Intensive Review
Information technology consultant job in Rochester, NY
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
211 Bailey Rd, Rochester, New York, United States of America, 14586
Opening:
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
500291 Lab Computer Fac-Clin Labs SMH
Work Shift:
UR - Day (United States of America)
Range:
UR URG 113
Compensation Range:
$77,216.00 - $115,824.00
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
The Systems Engineer II shares responsibility for management and administration of on-premise and cloud-based infrastructure services, including virtual infrastructure, operating systems, storage, maintenance and security patching, backup and disaster recovery preparedness and performance monitoring. Orchestrating and performing automated tasks are key deliverables of this role. Design, setup and maintenance of a continuous infrastructure integration stack, including source control, build servers, automated testing, automated monitoring and solution deployment will be required.
The Systems Engineer II shares responsibility for management and administration of on-premise and cloud-based infrastructure services, including virtual infrastructure, operating systems, storage, maintenance and security patching, backup and disaster recovery preparedness and performance monitoring. Orchestrating and performing automated tasks are key deliverables of this role. Design, setup and maintenance of a continuous infrastructure integration stack, including source control, build servers, automated testing, automated monitoring and solution deployment will be required.
JOB DUTIES AND RESPONSIBILITIES:
- Prepares use case requirements, design solutions and deploys on-premise or cloud based infrastructure. Demonstrates advanced knowledge of on-premise virtual infrastructure, specifically in clustered high availability environments. Integrates on-premise solutions with cloud solutions. Automates and deploys solutions hosted on both cloud services and on-premise infrastructure.
- Independently completes proactive performance monitoring, analysis, alerting, reporting, and tuning. Independently completes capacity analyses and provision solutions. Completes maintenance activities including deploying patches and ensuring that firmware and software are up to date. Independently completes incident and problem analysis reports, resolves and completes follow-up tasks to ensure platform stability. Escalates when appropriate.
- Performs and advises others on implementation and maintenance activities during business hours as well as outside of business hours.
- Serves in 24-hour on-call rotations when scheduled. Escalates the most consequential issues.
- Maintains an interoperability Matrix in order to ensure cross-vendor compatibility. Creates and reviews technical documentation including solution designs and reference guides. Evaluates new products and services that will help enhance the delivery of infrastructure services.
- Prepares necessary paperwork and documentation to ensure conformance to University standards and procedures.
- Maintains a broad knowledge of technology, equipment, and/or systems.
Other duties as assigned
QUALIFICATIONS:
- High School Diploma or GED equivalent required
- Bachelor's degree in related discipline such as Computer Science, Business, Data Science, Engineering preferred
- or an equivalent combination of education and experience
- 5 years of related experience required or equivalent combination of education and experience
- Experience in higher education field and/or a healthcare environment preferred.
- Expertise with virtualization technology and cloud providers such as Amazon Web Services and Microsoft Azure
- Knowledge of server hardware and storage array networks
- Excellent verbal and written communications skills and exemplary speaking and presentation skills, as well as the ability to interact with all levels of staff, as appropriate, to communicate, and to process communications from others on technical change; Ability to present technology in non-technical terms and recognize the extent to which a given audience requires this
- Ability to provide on-call support as required, as well as ability to perform after-hours and weekend maintenance and implementation activities
- Ability to travel to and from Data Center facilities
- Strong scripting skills
- Expertise with server operating systems and orchestration and automation tools.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
$77.2k-115.8k yearly Auto-Apply 60d+ ago
Learn more about information technology consultant jobs
How much does an information technology consultant earn in Irondequoit, NY?
The average information technology consultant in Irondequoit, NY earns between $60,000 and $110,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.
Average information technology consultant salary in Irondequoit, NY
$81,000
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