Information technology consultant jobs in Islip, NY

Pay: $40-50 hr We are seeking a detail-oriented and customer-focused IT Operations Specialist to oversee and support a dynamic in-office technical environment. The ideal candidate will manage hardware inventory, provide expert in-person support, troubleshoot hardware and software issues across a range of devices, and collaborate with various teams to ensure seamless technology operations. If you have a knack for swift problem-solving, strong technical knowledge, and a commitment to white-glove service, this position offers an excellent opportunity to contribute to our organization's success. Requirements 3-5 years of experience in system administration or a similar IT support role Proven experience managing on-site inventory, hardware requests, and vendor coordination Strong Mac experience is essential Expertise in providing white-glove, high-level support In-depth knowledge of networking concepts (TCP/IP protocols, Wi-Fi, VPN, wired connections) Familiarity with Google Workspace and Microsoft 365 platforms Ability to troubleshoot AV equipment (e.g., Neat Bars, Zoom Rooms) Experience with Active Directory or Okta for user provisioning and permissions Competency in handling user access requests and security protocols Experience with mobile device management (MDM) and software/hardware installations Ability to assist with conference room technology setup and troubleshooting Responsibilities Manage on-site inventory, including hardware requests, shipping, receiving, and vendor interactions Provide in-person, white-glove support for end-users' hardware and software issues across various devices Support user access management, ensuring proper permissions in AD, GSuite, Okta, and similar systems Troubleshoot network connectivity issues (Wi-Fi, VPN, wired) and assist with software installations and mobile device setups Collaborate with Office Operations and Network Engineering teams on in-office technology setup and troubleshooting Perform routine maintenance, updates, and system checks Document support requests accurately in the ticketing system and ensure timely resolution Escalate complex issues appropriately to specialized support teams as needed

Leading writer of Property & Casualty Reinsurance seeking an IT Lead/ Manager - IT Support Services in their NY office managing strategic initiatives and workflows, communications and team requirements for the global operations team. I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I've worked with. Their global team shares a passion for solving their customers' problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. This is an in office position located in midtown Manhattan very close to all major transportation hubs. For over three decades, the firm has helped its clients manage the risks of operating in a volatile and uncertain world. They're experts in Property, Casualty, Specialty, Cyber and Credit reinsurance, consistently recognized for the innovative way they combine data, experience and technology to understand and manage large and complex risks across the world. They are also a business with a real social purpose - we help protect communities around the globe and enable prosperity for all. Our purpose drives us forward every day as we seek solutions to some of the world's most complicated challenges. About the Position Reporting directly to the AVP, IT Services Delivery Manager and will be based in our New York office. Will have select travel to other US and Europe offices as needed and as per business/project requirements. This role is part of our global IT support function and is responsible for providing first to fourth line technical support to end users across the organization. The successful candidate will play a key role in ensuring a seamless and responsive IT experience for our employees. Key Relationships Reports to: AVP, IT Services Delivery Manager Key Stakeholders: IT Support members, Internal end users, Remote End Users, IT Security Operations and IT Infrastructure. Key Partners: Global IT support teams, third-party vendors, and service providers Key Responsibilities Support the IT Service Delivery Manager in leading the IT Support team, ensuring alignment with business priorities, SLA adherence, and compliance with global service standards. Oversee BAU operations including ticket management, procurement, invoice processing, onboarding/offboarding, and patching cycles, while mentoring team members for consistent execution and knowledge transfer. Provide oversight and direction to IT members and direct reports, to ensure members are focused on items that are important to the business and aligns with IT service delivery. Deliver expert-level support for Windows 10/11, mac OS, Microsoft365, enterprise applications, and advanced server OS environments. Perform advanced diagnostics, repair, and integration for desktops, laptops, mobile devices, printers, peripherals, and server hardware. Manage full user lifecycle, including permissions, access control, provisioning, and policy enforcement across Active Directory, Exchange, and Azure AD. Collaborate with local IT members, architecture and operations teams to resolve technical issues and manage resources for high-quality end-user support. Lead resolution of complex, cross-system issues through root cause analysis and appropriate resource engagement. Oversee hardware lifecycle management and automation, ensuring device and data security and integrity. Provide local and global support, acting as smart hands for IT functions during installations and advanced troubleshooting. Maintain vendor and supplier relationships to support operational efficiency and compliance. Enforce IT policies and ensure global teams adhere to standards and compliance requirements. Research emerging technologies and recommend solutions to enhance service delivery. Lead training, coaching, and mentoring initiatives to build team capabilities and foster continuous development. Analyze support trends and team performance to identify improvement opportunities. Conduct system health checks and reporting, proactively addressing monitoring gaps. Act as content steward by maintaining troubleshooting records, contributing to the knowledge base, and creating/delivering training materials and sessions. Build strong stakeholder relationships and drive collaboration across functional groups, serving as a role model for the team. Serve as Incident Response Technical Manager for endpoint-related incidents, ensuring swift and effective resolution. Provide out-of-office support, including queue monitoring, basic issue resolution, and acting as a backstop resource when needed. Accountable for driving vulnerability remediation and ensuring security SLAs are met, guiding IT members in addressing identified risks. Design, document, and remediate ITSM and Hardware Asset Management (HAM) processes. Participate in disaster recovery planning, testing, and execution. Rotate with Level 3 & 4 analysts for scheduled server patching maintenance windows. Mentor and coach global team members. Candidate Qualifications: Required: 5+ years of experience in a technical support or helpdesk environment. Proficiency in supporting Windows and Mac OS X operating systems. Experience with Mac device deployment, management, and security compliance. Familiarity with Microsoft365, Active Directory, and basic networking concepts. Experience using SCCM, Patch My PC, or Altiris SMA for software deployment and patch management. Strong communication and customer service skills. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. A relevant IT certification (e.g., ITIL Expert, advanced certifications such as Azure, VMware, etc.) is a plus. Preferred: Bachelor's or higher, with specialized training. Build management skills. ITIL Expert, advanced certifications or experience with ITSM tools (e.g., ServiceNow, Jira Service Desk). Exposure to mobile device management (MDM) platforms. Deep understanding with Apple Business Essentials and MS Intune integration/platform support. Experienced scripting knowledge (e.g., PowerShell)

Level 1 IT Technician Office: Long Island City, NY (daily travel to client sites in NYC required) Company: TEC Building Systems LLC | tecsystemsnyc.com Salary range: $55,000 - $65,000 Reports to: Basim Sharhan, IT Manager Recruiter: Kate Lewis, People Ops Program Manager Please apply on LinkedIn and send resume and cover letter to ********************* OVERVIEW TEC Building Systems is seeking a Level 1 IT Technician to join our growing team. In this role, you'll design, maintain, and troubleshoot the hardware and software of our customers' building management systems. You'll provide technical support both in-house and on-site, perform upgrades and preventive maintenance, and assist with training non-technical staff in troubleshooting techniques. This position requires daily travel to client sites throughout New York. Applicants must hold a valid driver's license. RESPONSIBILITIES Perform preventative maintenance on servers and workstations at customer sites Install and configure desktop and laptop computers, peripherals, and related hardware Integrate devices into network environments and test software applications Provide Tier 1 hardware and software support for Windows devices Deliver on-site technical support and ensure client satisfaction during deployments Document all work assignments, resolutions, and client approvals Provide help desk support: problem determination, documentation, diagnostics, resolution, and ticket escalation Troubleshoot hardware, software, and connectivity issues for end users Support users with MS Office, antivirus tools, mobile devices, and peripherals Use remote desktop software to resolve issues or walk clients through solutions Act as a liaison between customers and internal IT staff for accurate problem interpretation Maintain accurate ticketing and reporting in the help desk system QUALIFICATIONS Required: Experience: Minimum 1+ year of frontline IT support (help desk, service desk, or equivalent). Customer Service: Strong interpersonal, customer service, and follow-up skills with a focus on user satisfaction. Communication: Excellent written and verbal communication, including the ability to explain technical concepts to non-technical users. Work Style: Self-motivated, reliable, and able to work independently while managing multiple priorities. Operating Systems: Hands-on troubleshooting experience with Microsoft Windows 10 and Windows 11; familiarity with Windows Server 2016/2019. Software & Applications: Proficiency with Microsoft 365/Office 365 suite, endpoint security/antivirus tools, and common business applications. Hardware & Peripherals: Experience supporting desktops, laptops, printers, scanners, and mobile devices (iOS/Android). Networking: Basic understanding of TCP/IP, DNS, DHCP, and VPN concepts. Documentation: Strong documentation, ticketing, and research skills; experience with ITSM platforms (e.g., ConnectWise, ServiceNow, or similar) is a plus. Licensing & Compliance: Awareness of data security, acceptable use, and basic IT compliance practices. Other: Valid driver's license and ability to travel daily within the New York metropolitan area. Preferred (Nice to Have): CompTIA A+, Network+, or equivalent certification. Exposure to Active Directory (user accounts, password resets, group membership). Experience with remote support tools (TeamViewer, AnyDesk, RDP, etc.). Familiarity with basic IT asset management and inventory tracking. WHY JOIN TEC? Since 1981, TEC Building Systems has been a trusted leader in building automation. Based in Long Island City, we design and deliver custom control solutions for New York's most iconic projects. At TEC, you'll join a collaborative, future-focused team with opportunities for growth, training, and long-term career development.

The Company Our client is a rapidly scaling SaaS provider operating at the forefront of cloud technology and AI infrastructure. Their platform supports enterprise customers with high availability, secure data environments, and seamless performance. As the business grows, they're making substantial investments in IT operations and infrastructure resilience. The Opportunity We are partnering with the organization to identify an IT Manager who will lead infrastructure operations, strengthen end-user support, and drive strategic upgrades across a modern, cloud-forward environment. This role combines hands-on leadership with the autonomy to shape a high-performing technology function. You will directly influence reliability, security, and scalability as the company continues its expansion. Key Responsibilities Oversee IT infrastructure operations across Windows, Mac, M365, identity, and networking technologies Lead internal and contract support resources, managing ticketing, escalations, and onboarding processes Enhance endpoint security and device lifecycle management programs Coordinate with Security Engineering to optimize controls, compliance, and incident response readiness Introduce automation opportunities that improve uptime, efficiency, and user experience Own vendor and MSP relationships to ensure SLA performance and cost alignment Execute on infrastructure modernization initiatives supporting cloud growth and emerging AI workloads Track and report operational metrics tied to system performance and service delivery What We're Looking For 4-8 years in IT Infrastructure/Operations with leadership responsibilities Technical strengths across: Microsoft 365 / Azure AD Networking platforms such as Cisco, Meraki, or Palo Alto Endpoint tools like Intune or JAMF Virtualization and cloud platforms (VMware, AWS/Azure) Experience guiding or mentoring junior technologists or project contributors Strong communication and collaboration skills with stakeholders at all levels A proactive approach to innovation and continuous improvement Why This Role Stands Out Lead and grow a team during a high-growth business cycle Drive IT strategy and modernization during critical scaling Significant visibility with leadership and product stakeholders Opportunity to build long-term ownership of corporate infrastructure The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Ventured backed Fintech firm in the financial wellness space, is looking to bring on an IT System Administrator for its Midtown Manhattan office(3 days onsite a week). This person will wear quite a bit of hats as the go-to IT person with the goal of advancing to infrastructure engineer. The ideal candidate will be proficient with: internal IT operations, resolving Level 1-3 support tickets, endpoint network/security monitoring, gaterhing compliance evidence for SOC2, ISO 27001, and Windows + Linux administration. Targeted Qualifications: · 4+ years as IT System Administrator or similar role · Strong knowledge of Windows and Linux administration · Background with network troubleshooting (switches, routers, firewalls, VPN, WiFI) · Background with incident ticketing systems like JIRA and workstation management systems · Experience with endpoint management (Active Directory, Google Workspace) · Awareness of SOC2, ISO 27001 or similiar compliance frameworks · Knowledge of ITIL and industry best practices · Able to work in team environment and coordinate with 3rd party vendors Bonus Qualifications: · Experience with vulnerability management or compliance evidence gathering · Scripting experience with Bash, Powershell, and/or Python · Experienced with virtualized machines (VMWare, Citrix, Hyper-V) · Previous experience in Fintech or similiarly secured enviornments · Bachelors or Masters in related field Comp Package: · 401K match · Robust Health + Dental · Yearly Bonus potential · Competitive PTO package · Commuter benefits · Many more

IT & Automation Specialist Big Think Capital, the #1 online alternative financing marketplace, is expanding our technology team! We're looking for an IT & Automation Specialist who is passionate about technology, system reliability, and automation-driven efficiency. This role blends traditional IT responsibilities with exposure to automation tools and system integrations. The ideal candidate is detail-oriented, eager to learn, and comfortable troubleshooting both hardware/software issues and automation workflows that power the company's operations. Responsibilities include, but are not limited to: Respond to first-level help desk support tickets by performing troubleshooting and analysis on hardware, software, and network systems. Set up and maintain desktop and laptop computers, including peripherals, printers, and mobile devices. Maintain and track IT inventory, ensuring all devices and software licenses are properly documented. Assist with onboarding and offboarding users, including account creation, device setup, and permissions management. Support ongoing technology projects such as new software installations, system updates, and hardware decommissioning. Collaborate with the Lead Automation Engineer to identify and implement automation opportunities that improve IT workflows and operational efficiency. Assist in building, testing, and maintaining automations across platforms such as Salesforce, Outlook, and internal tools (experience with n8n, Zapier, or similar tools is a plus). Troubleshoot and debug automation workflows to ensure reliability and data accuracy. Generate and maintain IT documentation for processes and procedures. Respond promptly to business-critical IT or automation-related issues. Qualifications: 1+ year of IT support or technical experience. Strong interest in automation and systems integration. Familiarity with or willingness to learn automation platforms (n8n, Zapier, Make, or Salesforce Flows). Experience with help desk ticketing systems and IT asset management. Ability to multi-task, follow technical documentation, and adapt under pressure. Clear and professional communication skills (verbal and written). High school diploma or equivalent required. Preferred: 2+ years of IT or automation experience. Bachelor's degree in Computer Science, Information Systems, or equivalent certifications. Experience with APIs, webhooks, or cloud services (AWS, Azure, or GCP). Knowledge of network devices such as firewalls, routers, and switches. Benefits: Flexible schedule Health insurance Paid vacation and holidays 401K plan Opportunity to grow and advance in both IT and automation domains A collaborative work environment that makes you want to come to work Job Type: Full-time Salary: $60,000.00 - $70,000.00 + Bonus per year (based on experience)

About the Role We are seeking a highly skilled Freelancer Senior IT Support Specialist to provide advanced technical support, project assistance, and IT coverage for our client operations. This role ensures the continuity, efficiency, and security of client technology systems by resolving complex issues, supporting IT projects, and delivering exceptional service. Initially, you will work onsite in New York City two days per week for knowledge transfer and cross-training with the existing team. Afterward, the role transitions to as-needed support for project work, PTO coverage, and specialized consultation. Key Responsibilities Technical Support & Service Delivery Serve as the primary escalation point for complex IT issues, including hardware, software, networks, and business systems. Provide both onsite and remote support to minimize downtime and maintain productivity. Troubleshoot Windows, mac OS, Microsoft 365, cloud platforms, and network infrastructure. Support and maintain legal practice management systems such as LEAP, including setup, integrations, and user support. Collaborate with the IT Director and team to ensure efficient, scalable IT operations. IT Projects & System Administration Lead or assist with infrastructure projects (network upgrades, migrations, system rollouts, security implementations). Evaluate IT environments, recommend improvements, and contribute to technology roadmaps. Manage system configurations, installations, and maintenance (Active Directory, DNS, DHCP, VPN, firewalls, servers). Coordinate with vendors to resolve escalated issues and project requirements. Documentation & Process Management Maintain clear documentation: SOPs, configuration guides, and client-specific notes. Log all service activities in the ticketing system with detailed resolution notes. Support continuous improvement initiatives for IT processes, policies, and compliance. Subject Matter Expertise & Training Act as an SME for LEAP and other critical platforms. Mentor junior IT staff and provide end-user training. Stay current with emerging technologies relevant to client operations. Client Engagement & Professionalism Serve as a trusted technical advisor to clients. Communicate complex technical issues clearly to non-technical stakeholders. Maintain the highest standards of professionalism, responsiveness, and accountability. Availability & Flexibility Onsite NYC presence required initially (2 days/week). Provide project-based support, PTO coverage, and urgent issue response as needed. Qualifications Education & Experience Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). 6-8+ years of progressive IT support experience, including senior-level troubleshooting and client-facing service. Experience supporting legal practice management software (LEAP required). Professional certifications such as CompTIA A+, Microsoft Certified Professional, ITIL, or similar are highly valued. Technical Expertise Advanced knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and networking (LAN/WAN, VPNs, firewalls). Experience with Microsoft 365, Google Workspace, Azure, and AWS. Familiarity with endpoint management, backups, VOIP, A/V conferencing, patch management, and security best practices. Soft Skills Excellent client communication and interpersonal skills. Strong analytical and problem-solving abilities. Self-directed with the ability to manage priorities in a dynamic, project-based environment. High professionalism, discretion, and client empathy. If you are a technically proficient, proactive, and client-focused IT specialist looking to provide strategic support in a professional services environment, we want to hear from you!

Workday Systems Analyst Administrator Brooklyn NY Full Time Direct Hire** We are seeking an experienced Workday Systems Analyst Administrator to support and enhance Workday HCM and Payroll for a healthcare organization based in Brooklyn NY. This role is ideal for Workday professionals who enjoy hands on system configuration process optimization and cross functional partnership. If you have strong Workday administration skills and want to develop your technical and functional expertise this position offers long term career development. As the Workday Systems Analyst Administrator you will manage daily operations across key Workday modules including Core HCM Payroll Benefits Absence Time Tracking and Learning. You will configure new features maintain business processes support HR and Payroll operations improve data accuracy and deliver reporting that drives informed decision making. Your work will help streamline HR systems improve end user experience and strengthen organizational workflows. This role requires strong knowledge of HR technology Workday configuration troubleshooting and HR processes. You will partner with HR leaders Payroll teams and IT to deliver enhancements solve issues support releases and ensure smooth system performance. If you are looking for a full time Workday role that provides ownership autonomy and growth this is an excellent opportunity. Responsibilities Administer and enhance Workday HCM Payroll Benefits Absence Time Tracking and Learning Configure Workday business processes roles integrations and security Provide Workday support for HR Payroll Benefits and Learning operations Troubleshoot system issues and coordinate testing for new releases and updates Build advanced reports dashboards and analytics to support leadership and compliance Maintain accurate employee data and ensure data integrity across all Workday functions Work with cross functional teams to design and implement HR system improvements Qualifications Two or more years of Workday system administration or Workday analyst experience. Please note, the ideal candidate should have IT background. Strong understanding of HR operations payroll processing benefits and compliance Experience configuring Workday modules and supporting business processes Ability to build reports troubleshoot complex issues and manage data Bachelors degree, preferably in IT Healthcare industry experience is helpful but not required If you want to expand your Workday skills with a growing team and a stable organization we would like to connect with you.

Information Security Specialist - New York City (Hybrid) Our client-a global leader in apparel and retail with a portfolio of internationally recognized brands-is undergoing a major digital transformation to optimize operations worldwide. As part of this evolution, the organization is strengthening its global security posture and building a unified, enterprise-wide framework for secure system development and operations. Occasional availability for remote meetings with global teams off hours is necessary when needed. We are seeking an Information Security Specialist to join the New York City team. This role is ideal for a security professional who can evaluate complex IT environments, identify and assess risks, and drive the implementation of effective security controls in close collaboration with global IT and business stakeholders. The Information Security Office plays a critical role in safeguarding customer data and internal confidential information. Operating across multiple regions, the team establishes security standards, delivers training, monitors compliance, and leads global initiatives to reduce risk across the enterprise. Rather than focusing on local optimization, the office develops holistic, group-wide security strategies that support a broad range of business functions and technologies. This position is part of the Global Headquarters team and will also support select initiatives within the North America Information Security Office. While the primary focus is IT security, this role will also engage with the GRC (Governance, Risk & Compliance) domain. The specialist will serve as a key communication bridge-coordinating between Global Headquarters and North American security teams to enhance governance, risk oversight, and global security alignment. (Note: this is not a direct GRC execution role.) Key Responsibilities (IT Security Focus) g Depending on experience and strengths, responsibilities may include: Implementing and enhancing cybersecurity technologies (e.g., WAF, AntiBot, Email/Web/Endpoint security) Deploying and expanding insider-threat prevention solutions (e.g., DLP, CASB, Data Security tools) Building and managing log monitoring infrastructure and developing monitoring content Planning and executing security assessments and cyberattack simulations Investigating and responding to security incidents Supporting additional information security initiatives tied to enterprise risk management

Sr. IT User Support Specialist (Japanese Bilingual) Division: Customer Support Division Work Style: Hybrid - Min. 3 days per week in the office/ Or more days to work at office for the demands FLSA Status: Exempt Salary Range: $85,000- 90,000 per year Target Bonus: 6% (depending on company, division or individual performance) Working Hour:Monday to Friday @9:00- 17:00 Full Benefits: Health, Dental, Vision insurance, 401K, PTO etc. Experience Range: Over 5 years Accountabilities: - Provides analytical expertise and assists in a variety of user support activities, including, but not limited to, pre-consultation on procurement of IT products; consultation and advice for end users in problem resolution; guidance for troubleshooting by self-diagnosis and detailed investigation; development of troubleshooting scripts for end user support and technical support in the setup, installation and configuration of desktop hardware and software based on experience; perform desktop application test to ensure compatibility and education and independent decision-making skills. - Participates in the design, testing and deployment of client configurations throughout the company. - Consults with end-users to determine the most effective use and control of the end user H/W, S/W, system functionality and support functions based on own knowledge and experience. - Develops documents, design, analyze, modify and test programs based on and related to specifications. - Develops training programs and materials as well as user instruction to improve business operations. Knowledge and Skills Required: Bilingual - Fluent in English & Business level in Japanese

Job Title: Information Technology Analyst I Duration: 3 Months assignment with possible extension Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for. Pay Range: $25 - $28/Hour Requirements: Bachelors or equivalent exp (R). Degree in computer science (P). 1-2 yr exp (P). Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R). Ability to work within a team environment (R). “Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”

About the Role: We are seeking an experienced IT Network admin for an international banking institute in New York City. In this role, you will manage, monitor, and enhance the network infrastructure, ensuring the highest levels of security, performance, and reliability. The ideal candidate will have experience in the banking industry or large organizations in other sectors, with expert-level knowledge of Cisco and Juniper networks. Fluent in both English and Mandarin is mandatory. This candidate will be spearheading the development of a new server room! Key Responsibilities: Design, implement, and manage network infrastructure, including LAN, WAN, VPN, and firewall configurations. Perform network updates, patches, and configuration setups to ensure security and optimal performance. Monitor network performance and troubleshoot issues to minimize downtime. Manage and maintain network security protocols and compliance standards. Assist in the design and maintenance of data centers as needed. This is a plus, not required. Collaborate with IT security and system administrators to integrate security measures. Prepare and maintain detailed documentation of network configurations, processes, and updates. Provide technical support and guidance to other IT staff and end-users. Conduct regular audits to ensure compliance with internal policies and external regulations. Required Qualifications: 3-5 years of experience as a Network engineer or in a similar role within the banking industry or large organizations. Expert-level knowledge of Cisco and Juniper networks, products, and services. Proven hands-on experience with network updates, patches, and configuration setups. Familiarity with data center infrastructure and best practices is a plus. Strong understanding of network protocols (e.g., TCP/IP, BGP, OSPF, MPLS). Proficiency with network monitoring and diagnostic tools. Certifications such as CCNA or CCNP are highly desirable. Excellent analytical, problem-solving, and communication skills. Ability to work independently and manage multiple tasks in a fast-paced environment

NYC-Based Hedge Fund / Midtown Manhattan Our client, a dynamic NYC based hedge fund / investment management firm, is seeking a System Administrator to join its in house technology team. The firm offers an incredible suite of benefits, including profit sharing, fully paid health, dental and vision benefits and the chance to learn and grow alongside an incredible team of technologists. As a System Engineer, you'll work closely with all areas of the IT organization and other internal stakeholders to provide both onsite and remote support, maintain system uptime, and contribute towards IT projects and Information Security initiatives. Core Responsibilities: Provide day-to-day support for end users across Windows and Mac environments, troubleshooting desktop, laptop, and mobile device issues Deploy and configure new workstations, manage software and application installations, and administer company devices using Microsoft Intune Oversee employee onboarding and offboarding, including IT orientations, account provisioning, and hardware setup Troubleshoot and support widely used software platforms such as Microsoft 365, SharePoint, Bloomberg, Adobe, Zoom, and Microsoft Teams Maintain detailed documentation of help desk tickets to support root cause analysis and ongoing issue resolution Assist with research and initiatives related to information security, and support broader IT infrastructure and technology projects as needed Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field preferred 6+ years of experience in IT support or system administration within a fast-paced professional environment (Financial Services Preferred, but not required) Proficiency in Windows 10/11, Windows Server (2016/2019/2022) Familiarity with Microsoft Intune, Azure, and PowerShell strongly preferred Solid understanding of networking concepts and information security best practices Excellent problem-solving skills, strong communication abilities, and a collaborative, team-oriented mindset Highly organized with strong attention to detail and a commitment to providing high-quality user support

As an Onsite Support Technician with minimum of 2 to 3 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: iPhone Setup Company Portal Outlook MS Teams Sim Card activation Orders Inventory Management iPhone SIM Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage assigned tickets and ensure that they are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision and repair of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related to security controls and compliance related tasks such as access reviews, controls verifications, facility inspections, among others Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in emergencies at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices

Be Co provides comprehensive IT solutions that help businesses enhance productivity, security, and growth. We specialize in managed IT services for both Mac and Windows environments, secure network infrastructure, and cloud system management. Headquartered in New York, NY, Be Co blends technical excellence with a client-centric mindset, offering thoughtful, modern support that feels personal, not transactional. Role Description This is a full time hybrid role for an MSP Systems Engineer who thrives in a small-business environment and doesn't mind wearing multiple hats. You'll be responsible for systems administration, client support, and account management within a managed services context. Day-to-day, you'll manage Microsoft 365 and Google Workspace tenants, work in tools like NinjaRMM and Addigy, maintain cloud and endpoint security platforms, and help clients get the most out of their technology. You'll also play a role in documentation and communication: writing clear notes, sharing insights, and ensuring handoffs are smooth and professional. This is an ideal role for someone curious, organized, and ready to grow with a modern MSP. Responsibilities Manage and support client environments across Microsoft 365, Azure AD, Intune, and related systems Use RMM/MDM tools such as NinjaOne and Addigy for endpoint monitoring, patching, and automation Provide client facing technical support and handle tickets with professionalism and follow through Document work clearly and maintain accurate records in ticketing systems Assist in managing cybersecurity tools such as Huntress, Avanan, SentinelOne, AutoElevate, and Blackpoint Support backup systems and password management platforms Collaborate on process improvements and small business operations projects Maintain strong communication with clients, balancing technical depth with approachability Core Traits Sharp, curious, and eager to grow Personable, professional, and client friendly Takes initiative; reliable and consistent Strong communicator, both written and verbal Enjoys learning new systems and improving processes Qualifications Must be New York City based Experience working with or supporting an MSP environment Solid understanding of Microsoft 365 administration and licensing Familiar with Intune, Entra ID, Conditional Access, and PowerShell basics Proficiency with RMM and ticketing systems Understanding of networking fundamentals Excellent documentation and written communication skills Bachelor's degree preferred but not required. Practical experience matters most Why Be Co Be Co is a forward-thinking MSP built on trust, clarity, and respect for both clients and technicians. You won't get lost in a corporate structure; you'll have a direct impact, autonomy, and the space to develop your craft in a modern, security driven environment.

Sharp Decisions is looking for the following: Role: Systems Admin & Engineering - Vice President Role Description Install and configure servers, storage devices, network and telecommunications equipment. Perform upgrades and maintenance on all IT infrastructure hardware. Install and configure server operating systems, database software, file server structure and protocols, email servers, authentication servers, back-up systems and firewalls. Monitor system performance daily. Provide support on all IT infrastructure-related issues. Manage incident response for any major outages. Role Objectives: Delivery Install and configure servers, storage devices, network and telecommunications equipment as required by business need and outlined by the system architect's designs. Perform upgrades and maintenance on all IT infrastructure hardware. Install and configure server operating systems, database software, file server structure and protocols, email servers, authentication servers, back-up systems and firewalls. Configure domain and security policies and define access lists. Configure and deploy monitoring and reporting utilities, operations logs and access auditing tools. Monitor system performance daily and run reports on key metrics such as storage capacity, server resource utilization, connectivity and uptime, back-up performance and incident logs. Provide support on all IT infrastructure-related issues and escalation support for all other IT departments. Manage incident response for any major outages. Test disaster recovery systems and implement disaster response plans as needed. Role Objectives: Interpersonal Collaborate with IT systems architect to execute system designs. Provide reports and analysis on system performance and support planning of infrastructure improvements. Engage with other IT infrastructure teams to install hardware, configure devices and policies, and coordinate upgrades and maintenance. Coordinate incident response with all engineers and system owners during outages. Partner with application, web administration, database and other development focused teams to create infrastructure plans and review system performance. Work with disaster recovery, storage management and cyber security architects to implement systems, hardware and policy configurations to support their designs. Role Objectives: Expertise Demonstrate comprehensive understanding of IT infrastructure hardware, cloud service platforms, operating systems, virtual environments and configuration tools. Display expertise with application integration, update and change management, database design and structures, system deployments and automated reporting and monitoring tools. Exhibit knowledge of regulations regarding data security and retention, anti-virus tools and protection models, network security and access protocols, and firewall configurations. Show ability to manage and prioritize projects across multiple functions and divisions and manage incident response while providing clear communications to affected parties. Qualifications and Skills 5+ years of experience in an infrastructure/end-user support role. • Microsoft Active Directory (User, group and computer management) • Microsoft Windows Desktop and Server Operating Systems - Windows registry, Group Policy, File/folder security concepts (NTFS/share permissions, etc.) • Microsoft Office/SharePoint/Teams • Microsoft SCCM • Infoblox DNS/DHCP Management • Performance Monitoring • Enterprise Backups (Commvault/Rubrik) • Enterprise storage (Pure) • Citrix Workspace/XenDesktop Virtual Desktop • VMware vSphere • Core networking concepts (DNS, DHCP, etc.) • Excellent customer service skills. • Excellent verbal and written communication skills. • High sense of urgency to support a trading floor. • Able to follow directions, priorities, and guidance from management. • Ability to multi-task and work on several projects at the same time. • Strong ability to deliver on time. • Ability to document process, requirements, and create test plans. • Strong ability to translate business requirements into technical solutions. • Strong team player.

A media services organization is seeking a skilled Newsroom Systems Engineer, with hands-on experience supporting and configuring broadcast newsroom platforms such as Avid iNews, Wolftech, or ANNOVA OpenMedia. Responsibilities Administer, configure, and support newsroom computer systems (iNews, Wolftech, OpenMedia) Maintain system reliability, performance, and security across the newsroom technology stack Collaborate with editorial and production teams to optimize workflows and ensure systems support daily operational needs Troubleshoot software, hardware, and workflow issues in fast-paced broadcast environments Lead or assist with system upgrades, migrations, and new feature implementations Integrate newsroom systems with other broadcast tools (automation, media asset management, playout systems, scheduling tools, etc.) Create documentation, user guides, and training materials for newsroom teams. Support major editorial events and live broadcasts as needed Qualifications Experience working with one or more newsroom platforms: iNews, Wolftech, OpenMedia, or comparable systems Background in Broadcast Engineering, IT Systems Engineering, Software Workflow Support, or similar Strong understanding of Newsroom processes (rundowns, story creation, planning, ingest, editorial workflow) Proficiency with Windows and/or Linux server environments Excellent troubleshooting, communication, and stakeholder management skills Ability to work under tight deadlines in a live broadcast environment Desired Skills: Familiarity with APIs, scripting (Python, Shell, PowerShell), or automation tools Experience with Broadcast Automation Systems (e.g., MOS-based systems). Knowledge of Media Asset Management platforms Experience in Cloud or Hybrid Newsroom Infrastructures Project Management and/or Change Management experience

System Engineer (Tier 2.5) | MSP Work Set Up: 2-3 Days Onsite / Week Salary: $80K-$110K + Bonus + Benefits We're a fast-growing, cloud-forward Managed Service Provider supporting small-to-mid-sized businesses across high-performance industries. Our mission is simple: deliver technology that works, scales, and empowers people to do their best work. We combine enterprise-grade engineering with a boutique client experience - meaning our clients get the depth of a mature IT organization with the care and responsiveness of a trusted local partner. We invest heavily in our team's growth, our tools, and our culture - because the better we are, the better we serve. If you're passionate about innovation, thrive in a fast-moving environment, and want to grow your career in a place that values both excellence and people - you'll fit right in here. What You'll Do: Lead migrations, deployments, and infrastructure projects (M365, Azure, AD, Intune, servers, firewalls) Act as escalation point for Tier 1/2 support, solving complex issues end-to-end Configure and manage networks (VLANs, SonicWall/Meraki/Unifi, VPNs, endpoint security) Manage Azure AD, Exchange Online, VMware/Hyper-V, and backup solutions Mentor junior staff and help shape processes/SOPs Build strong client relationships as a trusted technical advisor What We're Looking For: 2-4 years of MSP experience (must-have) Strong Microsoft infrastructure and cloud knowledge (Server 2016-2022, Azure, M365) Networking and firewall configuration skills Eagerness to grow into senior engineering or leadership Perks & Growth: ✅ Salary $80K-$110K + performance bonus ✅ Health, Dental, Vision & 401(k) match ✅ PTO + Paid Holidays ✅ Certification reimbursement & career development ✅ Clear track to Senior Engineer or vCIO ✅ Collaborative team, real project ownership, and mentorship If you're ready to step up from support and take on projects, autonomy, and career growth, we'd love to connect.

Must-haves 2-3+ years in an IT support role Experience troubleshooting hardware and software incidents Strong experience with Active Directory to manage accounts and reset passwords Strong network understanding, troubleshooting Wi-Fi connectivity, understanding of fundamentals such as VPN, TCP/IP, DNS, LAN/WAN, etc. Strong recent experience with que management, working with a ticketing system Strong communication, eagerness to learn, and customer service skills Plusses Experience troubleshooting Macs as well as Windows Experience working in a customer facing role Experience working in the educational/instructional field, or working in IT at their college Strong recent experience using ServiceNow as a ticketing system Day to Day A client is looking for a Jr. Network Specialist to support a school district in Westchester County, NY. This person will be spending 100% of their day doing deskside support during the months of September -- May and completing various technical projects within the months of June -- August. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues, smartboard support, hardware troubleshooting, imaging labs, deploying Chromebooks, completing migrations, projector & printer break fixes, email support, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting. They will work directly with high level engineers to grow their skills and assist with Level 2 and Level 3 technology support when able. $25-30/hr