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Become An Information Technology Consultant

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Working As An Information Technology Consultant

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $77,236

    Average Salary

What Does An Information Technology Consultant Do

An Information Technology Consultant helps clients use information technology to meet their business objectives. They also review the technology and provide recommendations for system improvements.

How To Become An Information Technology Consultant

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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8 Information Technology Consultant jobs

Curtiss Wright
Ashburn, VA
IT Technician

$106,804 Estimated

Oracle
Ashburn, VA
IT Manager

$96,450 Estimated

Satair Group
Ashburn, VA
IT Desktop Support

$58,920 Estimated

Pro Unlimited
Ashburn, VA
IT Field Support

$58,920 Estimated

Crystal Equation
Ashburn, VA
IT Field Support

$58,920 Estimated

Oracle
Ashburn, VA
Technical Program Manager-Data Center

$104,600 Estimated

Verizon Communications
Ashburn, VA
Finance Systems Project Manager

$104,600 Estimated

Verizon
Ashburn, VA
Senior Software Technical Manager

$122,646 Estimated

Curtiss Wright
Ashburn, VA
IT Technician

$106,804 Estimated

Oracle
Ashburn, VA
IT Manager

$96,450 Estimated

Satair Group
Ashburn, VA
IT Desktop Support

$58,920 Estimated

Pro Unlimited
Ashburn, VA
IT Field Support

$58,920 Estimated

Crystal Equation
Ashburn, VA
IT Field Support

$58,920 Estimated

Oracle
Ashburn, VA
Technical Program Manager-Data Center

$104,600 Estimated

Verizon Communications
Ashburn, VA
Finance Systems Project Manager

$104,600 Estimated

Verizon
Ashburn, VA
Senior Software Technical Manager

$122,646 Estimated

Curtiss Wright
Ashburn, VA
IT Technician

$106,804 Estimated

Oracle
Ashburn, VA
IT Manager

$96,450 Estimated

Satair Group
Ashburn, VA
IT Desktop Support

$58,920 Estimated

Pro Unlimited
Ashburn, VA
IT Field Support

$58,920 Estimated

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Real Information Technology Consultant Salaries

Job Title Company Location Start Date Salary
Chief IT Consultant Precision Global Consulting, Inc. Scottsdale, AZ Nov 14, 2016 $200,000
IT Consultant The Resource Collaborative Inc. Newark, NJ Jun 22, 2016 $187,830
Principal IT Consultant Farmers Group, Inc. Los Angeles, CA Nov 21, 2016 $185,000
IT Services Management Consultant YB Analytics Technologies LLC Aurora, CO Jun 15, 2016 $178,100 -
$179,100
IT Services Management Consultant YB Analytics Technologies LLC Aurora, CO Jun 15, 2016 $177,960
IT Consultant The Resource Collaborative Inc. Far Hills, NJ Sep 07, 2015 $170,000
IT Consultant Anagh Technologies, Inc. Piscataway, NJ Mar 19, 2015 $165,000
IT Consultant Core Information Technology Services Inc. New York, NY Dec 31, 2016 $164,000
Information Technology Business Consultant Agilent Technologies, Inc. Santa Clara, CA Jun 21, 2016 $156,000
IT Database Consultant BB&T Corporation Winston-Salem, NC Jul 15, 2016 $155,000
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Top Skills for An Information Technology Consultant

ComputerHardwareCustomerServiceNetworkInfrastructureWebDatabasePl/SqlPCDesktopSupportRemoteAccessSetupActiveDirectoryBackupTechnicalSupportProjectManagementFinancialTroubleshootWindowsXPSmallBusinessInternetInformationTechnologyConsultant

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Top Information Technology Consultant Skills

  1. Computer Hardware
  2. Customer Service
  3. Network Infrastructure
You can check out examples of real life uses of top skills on resumes here:
  • Aided in computer hardware/software usage and problem resolution throughout labs and libraries.
  • Provided customer service and assisted faculty, staff, and students with software and hardware problems.
  • Designed and deployed wireless Network infrastructure in the company.
  • Provide MS Office Applications and SAP Business Objects Web Intelligence design and support.
  • Changed client's interface between database and software applications for better company performance.

Top Information Technology Consultant Employers

What Kind Of Companies Hire an Information Technology Consultant

  1. Hewlett Packard
  2. Robert Half Technology
  3. IBM
  4. Teksystems
  5. It Consultant
  6. CGI Federal
  7. Deloitte Consulting
  8. It Consulting
  9. Randstad
  10. Consulting
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Information Technology Consultant Videos

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