Top Information Technology Consultant Skills

Below we've compiled a list of the most important skills for an Information Technology Consultant. We ranked the top skills based on the percentage of Information Technology Consultant resumes they appeared on. For example, 9.3% of Information Technology Consultant resumes contained Computer Hardware as a skill. Let's find out what skills an Information Technology Consultant actually needs in order to be successful in the workplace.

The six most common skills found on Information Technology Consultant resumes in 2020. Read below to see the full list.

1. Computer Hardware

high Demand
Here's how Computer Hardware is used in Information Technology Consultant jobs:
  • Diagnose and repair computer hardware and software problems using innovative procedures producing better and more optimized computers for our customers.
  • Provide troubleshooting assistance related to computer hardware, software and mobile devices specifically related to systems access and accounts.
  • Manage all information technology systems including security, computer hardware, cloud services, accounting and telecommunications.
  • Upgraded Server and Desktop Computer hardware and software to current technology, improved overall system reliability.
  • Provide telephone-based end-user customer support for computer hardware/applications software and troubleshooting PC and network malfunctions.
  • Migrated data files and application programs, repaired computer hardware and peripheral devices.
  • Aided in computer hardware/software usage and problem resolution throughout labs and libraries.
  • Upgraded and replaced computer hardware components to improve efficiency and performance.
  • Analyzed and repaired or replaced faulty computer hardware.
  • Maintained computer hardware and software inventory.
  • Provide the initial point of contact for users requiring assistance with computer hardware, software, and telecommunication and network problems.
  • Furnished expert technical advice, new computer hardware/software sales, upgrades and related services to central Ohio home and business customers.
  • Assist IT professionals in finding careers in computer hardware, networking, computer programming, project management, and technical writing.
  • Diagnosed and resolved end-user network or local printer problems, computer hardware/software problems, email, Internet and network access problems.
  • Provide computer hardware and software support including preventative maintenance, patching, virus detection, backups and 3rd party installations.
  • Provide on call support for troubleshooting, and resolving basic computer hardware, software, network, and peripheral problems.
  • Perform computer hardware repairs, install mother-boards, fan replacements, RAM/Video card upgrades, and hard disk data removal.
  • Provide computer hardware, software, network and peripheral repair and consulting; virus removal; network and ISP support.
  • Consulted clients with different forms of improving or implementing computer hardware, software, and networks for their businesses.
  • Managed technical call center staff providing quality customer services and support to end users of computer hardware and systems.

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2. Customer Service

high Demand
Here's how Customer Service is used in Information Technology Consultant jobs:
  • Guaranteed high network availability to meet customer service level agreement requirements in addition to delivering support and performing necessary recovery procedures.
  • Provided customer service to patrons about printing and other computing and application issues, particularly those involving Microsoft Office products.
  • Recommended strategic process improvement measures to reduce the number of incident management tickets and enhance customer service globally.
  • Developed and retained business by providing outstanding customer service and quality, commercial solutions to recruitment requirements.
  • Delivered excellent customer service and consultation in computer, networking, and technical support for campus residents.
  • Provide strategic guidance to deliver top quality customer service and support by enabling business processes through enhancements.
  • Participate in departmental activities including training programs, technology launches, establishing new procedures and customer service enhancements
  • Established reputation for providing attentive, quality-driven customer service, including resolving technical issues in timely manner.
  • Maintained and processed customer service order documentation containing repair notes, contact information, and recommendations.
  • Sustained and expanded customer service levels through exceptional planning and analysis of feasibility of system enhancements.
  • Provided exceptional customer service by repairing and diagnosing various electronic devices, using different techniques.
  • Led end user training and customer service focused on streamlining operations and management of information.
  • Delivered high-value support services and customer service pertaining to computers used by students and faculty.
  • Increased overall efficiency and productivity by providing exceptional customer service, troubleshooting and technical support.
  • Provided face-to-face customer service to professional clients of Medical Information Systems regarding their IT needs.
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service and productivity.
  • Analyzed help desk support operations and refined the procedure to improve customer service satisfaction.
  • Recognized by clients for providing superior customer service, consistently exceeding client expectations.
  • Modified process for external teams, resulted in delivery of high-quality customer service.
  • Implemented a web based customer service application for a Houston based energy provider.

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3. Infrastructure

high Demand
Here's how Infrastructure is used in Information Technology Consultant jobs:
  • Perform various inter-company responsibilities, such as; inventory, invoice creation and billing, design/creation of network/infrastructure proposals and documentation.
  • Supported information technology infrastructure, databases, and troubleshoot problems via remote connection at La Petite Corporate Headquarters in Overland Park.
  • Recruited to manage the implementation of cloud based computing infrastructure Program Manager - Consultant - focused on architecture design and implementation.
  • Managed Business Critical Applications deployment while working closely with Development team to provide correct sized system infrastructure to host applications.
  • Initialize an innovative and proactive network security level of infrastructure in which the different departments can utilize one unique interface.
  • Specialized knowledge of hosted desktop RDC secure cloud environment solutions/hosted infrastructure, data security/compliance, and legal software applications.
  • Key Responsibilities: Responsive IT consultant providing on-site emergency support and planned infrastructure services to business and residential clients.
  • Project consisted of a routing/switching/security infrastructure redesign utilizing Cisco 6500 series switches with integrated FWSM and IDSM modules.
  • Designed and implemented infrastructure which centralized network services and client-server applications resulting in major increase in efficiency.
  • Developed IT infrastructure design and provided technical solutions option analysis and high-level cost estimate for government projects.
  • Provided Project Management for testing and implementing new network infrastructure and communications hardware and software.
  • Provide expert judgment that contributes to design, development and implementation of security infrastructure projects
  • Network infrastructure design, specification, installation and expansion including secure WiFi access portals.
  • Lead infrastructure and security initiatives, including security upgrades and penetration testing and follow-up.
  • Conceived, provided, and dispersed documentation on specific software application infrastructure and usage.
  • Implemented all technology infrastructure and banking application installations for 5 new bank branch openings.
  • Advised endowment on enhancing its infrastructure and business continuity & disaster recovery planning.
  • Coordinated and installed Internal Revenue network infrastructure within the main Treasury Department site.
  • Upgrade legacy information systems and IT infrastructure without interrupting clients' daily operations.
  • Maintained infrastructure for home users, and recommended and implemented improved infrastructure as-needed.

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4. Database

high Demand
Here's how Database is used in Information Technology Consultant jobs:
  • Developed Line-of-Business and database applications.
  • Provided successful business solutions through document analysis and strong communications with functional analysts, database administrators, developers and client personnel.
  • Documented and Updated existing database and information systems ER-Diagram entities and their relationships with new interface application and table data entities.
  • Designed, developed and implemented database applications to support a wide range of local business and customers personal specialized needs.
  • Analyzed and implemented various associations between java bean object for optimized OR mapping to Database relational tables in DOIT application.
  • Developed and implemented a proprietary database designed to house all IT purchasing information used to forecast quarterly budget reporting.
  • Orchestrated large-scale data center migration initiative; managed seamless migration of hardware, databases and over 1,000 applications.
  • Worked closely with developers integrating their application modules and data needs into database architecture via ERWIN data models.
  • Developed database application using Access and VBA for small business for inventory control and customer relations management.
  • Designed and Developed database-driven client-server applications using Unify-Accell Toolkit, Oracle Forms, PowerBuilder and Visual Basic.
  • Synchronized project managers in keeping change orders log organized in Excel and updated their database management system.
  • Participated in installation and configuration of Notes Mail and replication of database from server and workstation.
  • Maintained and updated AR system database; generated reports as requested and contributed as second-level support.
  • Performed server, database & application administration of electronic medical records system at medical office.
  • Provided unmatched quality servicing to support in-house database management and technical support for internal systems.
  • Administered updates of the master content database and verified scenarios with quality assurance and production.
  • Maintained data security and ensured the integrity of any information added to the database.
  • Redesign and automated various relational databases using Access for the various business units.
  • Designed and developed new transactions and modified existing database structure and record layouts.
  • Provided database support for financial software applications and generated reports to the customer.

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5. Remote Access

high Demand
Here's how Remote Access is used in Information Technology Consultant jobs:
  • Network carrier services management, performance tuning, and remote access implementation for users utilizing VPN tunneling and data encryption technologies.
  • Provided end-user technical support for desktops, telephony, Blackberry/Windows Mobile devices and remote access.
  • Engineered Secure Computing Safe Word authentication solution for remote access and network administration.
  • Improved existing server and remote access capabilities to improve system stability and performance.
  • Have installed and administered Windows networks including configuring Remote Access services.
  • Migrated proprietary dispatching system onto Terminal Server environment supporting remote access.
  • Provided Construction Company with secure remote access and network security.
  • Established remote access solution for troubleshooting when user is traveling.
  • Implemented remote access capabilities to better improve inter-office communication.
  • Facilitated and aided in remote access functionality.
  • Integrate wireless networking connections and remote access.
  • Created standardized configurations including hardware specs, upgrades, standard and customized software applications, network protocols, and remote access.
  • Installed and migrated software such as Windows 95/98, Microsoft Office, Lotus Notes, Notes Mail, Remote access Service.
  • Installed remote access tools to expedite technical support which enabled immediate support, rather than having to wait hours or days.
  • Drafted documentation including Remote Access Policy, Remote Access Request, Fair Use, New Hire Checklist, and Exiting Checklist.
  • Provided troubleshooting for hardware, software, as well as network and wireless connectivity issues using VNC remote access software.
  • Configured work from home setups with remote access, internet services, system and drive optimizing, and start-up problems.
  • Assisted Users with Mac, PC and related hardware/software issues via phone, email, desk side and remote access.
  • Implemented more efficient methods of completing various tasks such as remote access and network file transfers using purpose-built applications.
  • Provided all primary support for ACG's remote access portal, and building a disaster recovery environment for it.

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6. Windows XP

high Demand
Here's how Windows XP is used in Information Technology Consultant jobs:
  • Coordinated Windows XP compatibility testing and developed deployment test plans.
  • Upgrade operating systems from Windows XP to Windows 7; migrated Small Business Server 2003 to Windows Server 2008 Standard R2.
  • Involved in troubleshooting, software updates, maintenance, and security in a mixed Mac OSX and PC Windows XP environment.
  • Installed, upgraded, and support Windows Server 2003, Windows XP, Windows Vista, and Windows 7 operating systems.
  • Provide client support for Windows 2000 Professional, Windows XP, Windows 7 and Apple Mac OS X operating systems.
  • Maintained, troubleshot, and repaired networked personal computers, operating system software, Windows XP and Microsoft 2008 Server.
  • Upgraded all site laptops and desktop from Windows XP to Windows 7 by utilizing Lite-Touch, High Volume Deployment strategy.
  • Performed analysis on clients PC to determine if the current hardware and software can be upgraded to Windows XP Professional.
  • Replaced Microsoft Windows XP with Microsoft Windows 7 on all personal computers at Dartmouth-Hitchcock Medical Center in Lebanon, NH.
  • Supported Windows operating systems including: Windows 95, Windows 98, Windows XP, Windows 2000, Windows 7.
  • Managed the LAN administration and server support activities for 750+ users in a complex Windows 2000 and Windows XP environment.
  • Develop packages for horizontal applications for a Windows XP environment, for Chevy Chase Bank, utilizing Prism packaging software.
  • Key driver in successful transition from Windows XP to more nimble Windows 7, across multiple states and time zones.
  • Rolled out new MS Windows XP desktops onto the environment, and converted Lotus Notes clients to Outlook XP.
  • Implemented multiple types of operating systems (Mac OS X and Windows XP, 7 and 8 Configurations).
  • Overhaul included new server installations, upgrades to Windows 2003 and Exchange 2003, and deployment of Windows XP.
  • Reconfigured ISP network infrastructure firewalls, routers, and Microsoft Windows XP & Win 7 Operating Systems on workstations.
  • Ensured functionality of desktop systems after upgrade from Windows XP to Windows 7 Enterprise throughout departments through frequent evaluations.
  • Diagnose and troubleshoot common software and hardware issues that pertain to Windows XP and Windows 7 OS users.
  • Installed and maintained Windows XP based servers and Windows XP, Windows Vista, and Windows 7 workstations.

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7. PCS

high Demand
Here's how PCS is used in Information Technology Consultant jobs:
  • Coordinated shipping/receiving procedures of old/new PCs, Laptops and monitors to/from IBM according to specific requirements.
  • Designed and Programmed System to Down Load Sales History to Customers PCs that Allowed Hospitals to Track Their Purchases by Manufacture.
  • Used support procedures for many applications including PCs, laptops, office phones, and mobile devices to perform IMAC activities.
  • Collaborated with purchasing to establish a smooth method of getting PCs on new-hires'desks at a rate of 5 new-hires per week.
  • Installed, configured, repaired, and replaced networked computer systems for small businesses utilizing PCs with Windows OS and WLAN/LAN.
  • Spearheaded the building of a computer for a local brewery business which resulted in acquiring a client such as Metro PCS.
  • Maintained LAN, server, PCs and website for the Mission Office of the Diocese of Orlando on a pro bono basis
  • Traveled to various county government sites daily, assisting customers backing up their files to be restored on upgraded Dell PCs.
  • Received and configured all equipment including LAN switch, PCs, monitors, printers, fax machines and battery backups.
  • Restored Windows XP and Windows 7 PCs and laptops from backups, stored drives and using built in restore functions.
  • Performed general IT and office duties, configured PCs, and installed and updated software for a small law firm.
  • Planned, build, image, installed, configured PCs, laser printers, scanners, and Xerox machines.
  • Provided 3rd tier desktop support services, like imaging PCs, trouble-shooting email, printing, and application issues.
  • Increased efficiency via local spare laptop redundancy, creating local images for same day PCs for new hires.
  • Purchased new PCs and setup domains with DHCP, DNS, WINS, Active Directory and Remote Access.
  • Upgraded memory and hard drives, replaced outdated PCs, backed up, and restored data when needed.
  • Managed distribution and installation of all PCs in medical and corporate offices with a team of 20 others.
  • Installed new PCs, LAN, new email system, new PMS and upgraded Sales & Catering system.
  • Worked with a Network Administrator to ensure that servers were up and running effectively with the migrated PCs.
  • Replaced motherboards in Dell PCs for National Guard Armory in Grenada, MS and Monticello, MS.

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8. Desktop

high Demand
Here's how Desktop is used in Information Technology Consultant jobs:
  • Administered and optimized network and desktop computing infrastructures; and delivered custom software and hardware training to internal and remote users.
  • Converted a desktop Visual Basic application to a web-based application, provided a highly interactive dashboard allowing for accelerated analyst throughput.
  • Performed minor desktop hardware repair for PC/Mac computer equipment and peripherals that are not covered by third-party vendor maintenance agreements.
  • Improved productivity by assisting small businesses with developing, maintaining and implementing technology such as Windows desktops and servers.
  • Maintained end users desktop computer systems, application and Active Directory network configuration including security and backup procedures.
  • Performed various IT services including software installation, desktop support, network configuration, troubleshooting and security configuration.
  • Designed and implemented Cisco Jabber Desktop, developed technical documentation and user guides for end user training.
  • Supported Production systems on customer sites by connecting via Remote Desktop performing testing and data analysis.
  • Network and System Administration: Standardize computer desktops and implement a backup disaster recovery solution.
  • Coordinated and executed data migration and upgrade of desktop and laptop computers.
  • Serviced laptop and desktop systems running current Microsoft Windows operating systems.
  • Performed laptop/desktop deployment re-imaging, configuration installation and software installs.
  • Serviced Microsoft Windows and Macintosh workstation desktops and laptops.
  • Configured and deployed Microsoft Windows workstation laptops and desktops.
  • Install and configure desktop computers following established procedures.
  • Maintained existing desktop and server equipment.
  • Completed Desktop Contingency Plan Exercises.
  • Assist users in resolving technical and application issues with their Desktops & Laptops as well as providing end-user training when necessary.
  • Delivered, tagged, set up, and assists in the configuration of end-user PC desktop hardware, software and peripherals.
  • Supported PC and Mac desktops and laptops, IOS devices, Blackberries, and all peripherals in a fast-paced environment.

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9. SQL

high Demand
Here's how SQL is used in Information Technology Consultant jobs:
  • Collaborated with IT team on development of district fleet management solutions and driver/student management application using MS-SQL in ASP.net environment.
  • Simplified and consolidated MS Access/SQL Server application to facilitate management of bids and purchasing for construction process.
  • Supervised staff whose responsibilities included application development, SQL Server, and network system administration.
  • Automated migration of MYSQL development database to production using Windows technology.
  • Managed SQL/ASP database for Auto-Dialer system used by telemarketers.
  • Administered and configured Pervasive SQL server.
  • Utilized complex SQL queries to identify the problem production records and used DML for data correction and to maintain referential integrity.
  • Perform requirements gathering, technical analysis, and complex SQL coding and tuning for Daily Sales Report and Price Realization Report.
  • Designed and implemented a MySQL/PHP based Integrated Asset Management System (IAMS) for SCA Tissue (still in use).
  • Converted existing ETL programs from pure anonymous PL/SQL scripts to start using Oracle packages, thereby improving code maintenance and performance.
  • Provided Oracle 9i PL/SQL stored procedure development, database tuning and hands-on data modeling for enhancements to the legacy data model.
  • Performed journal entry reconciliation testing procedures, using ACL, SQL Server 2008 and Excel, on key general ledger accounts.
  • Administered two Node Active/passive Cluster on Microsoft Windows Server 2008 R2 * Migrated SQL Server 2005 databases to SQL Server 2008.
  • Executed, maintained, & enhanced Level 1 monitoring SQL queries for Federal, State, CIA, & CMS reporting.
  • Delivered training to new hires in various basic skills including SQL, Data Warehouse concepts, PL/SQL and UNIX Shell Scripts.
  • Develop, administer, and maintain SQL Server/MS Access environment for: o Data entry and/or automating key departmental functions.
  • Designed and implemented a MySQL/PHP based Digital Sign System for SCA Tissue in Barton Alabama (still in use).
  • Demonstrated competency using client/server skills, including DOS/Windows GUI design, PowerBuilder and C programming, and SQL information access.
  • Solved the issue within a PL/SQL stored procedure where the code was placing incorrect data into a table field.
  • Managed Windows 2003 and 2008 servers with remote desktop access for web hosting using IIS, ASP.NET and SQL.

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10. Setup

high Demand
Here's how Setup is used in Information Technology Consultant jobs:
  • Configured wireless access and firewall security on CISCO routers and setup secured wireless access to networks.
  • Deployed Wireless and Audio/Video technology, Network infrastructure design, Mobile computing setup and maintenance.
  • Provided expertise on data operations setup, network/router and backup setup and maintenance.
  • Helped setup continuous application delivery using automated build and deployment using TFS online.
  • Performed systems setup, configuration, network installation and monitoring, systems troubleshooting.
  • Accomplished business site hosting setup and domain management - meeting delivery expectations.
  • Provided direct support for setup and administration of lab environment monitoring.
  • Job responsibility include from full network setups to hardware/software troubleshooting.
  • Assisted with implementing various hardware setup projects throughout hospital.
  • Home entertainment setup, configuration and network connectivity.
  • Provided invaluable implementation and setup procedure for users.
  • Performed Constant Contact initial setup and maintenance.
  • Network security setup and configuration.
  • Customized technology setup for clients.
  • Network Storage setup and administration.
  • Exchange account setup and reconfiguration.
  • Provide Audio-Visual setup and assistance.
  • Support secure home office setups with Sonic Firewalls, Cisco ASA Firewalls, & Vantage VOIP Phones for remote C Level Executives
  • Install, configure, and support all software related to Mail Order Management System including installing and setup of POS system.
  • Created & setup interfaces for promotions, newsletter sign-ups, email blasts, social media integration, accommodation & content management.

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11. Technical Support

high Demand
Here's how Technical Support is used in Information Technology Consultant jobs:
  • Cost savings realized through contractual, equipment savings and technical support to minimize downtime and maximize productivity.
  • Provide on-site hardware and software technical support including installation, preventative maintenance and troubleshooting on systems.
  • Participated in various consulting and technical support engagements based on clients' needs and specifications.
  • Provided technical support in person and via telephone/e-mail and documented issues for future consultants.
  • Provided technical support with application installations, network monitoring, and troubleshooting customer issues.
  • Provided technical support and installation of hardware, software, and telecommunications devices.
  • Interact with applications group, technical support and operations to maintain existing applications.
  • Provided advanced consultancy and outsourced technical support for Amanda Foods, Mekong Security.
  • Provided self-sufficient IT solutions minimizing future technical support issues and associated costs.
  • Provided all bookkeeping, office management, computer/network maintenance and technical support.
  • Retained to provide technical support services to various Non Profit organizations.
  • Provide on-site technical support for office network and daily business operations.
  • Worked closely with design departments to provide specialized daily technical support.
  • Monitored systems and provided technical support and route cause analysis for users
  • Provide technical support related to systems within business organization as needed.
  • Provide high-quality implementations, prompt technical support and comprehensive product training.
  • Provided ongoing technical support for many area small to medium-sized businesses.
  • Administered IT operations and provided technical support to various processes.
  • Provided technical support and training to internal and external end-users.
  • Provided computer and technical support for university staff and students.

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12. Active Directory

high Demand
Here's how Active Directory is used in Information Technology Consultant jobs:
  • Provide operational support focusing on Windows server infrastructure projects and managing Active Directory, Windows server performance monitoring and remediation.
  • Maintained an Active Directory environment with Exchange 2003 and monitored integrity and security of extremely sensitive customer data.
  • Performed most in-house server/network administration duties such as resource and user administration via Active Directory framework.
  • Performed operational tasks in support of Best Practice techniques in maintaining Active Directory Database.
  • Optimize the existing Active Directory infrastructure by migrating manual security policies to Group Policies.
  • Provided integration of Microsoft Active Directory with Apple Server shared environment.
  • Configured Active Directory and Group Policies in accordance with business strategy.
  • Construct in-depth technical documentation surrounding Active Directory, Security and Clustering.
  • Created new users on Active Directory and assign security permission accordingly.
  • Administered Active Directory daily addressing different scenarios for different companies.
  • Performed IT administration work for company's Active Directory environment.
  • Created and managed over computer accounts in Microsoft Active Directory.
  • Provided level 2 administration for Active Directory services.
  • Provided support and administration for Active Directory services.
  • Maintained company Microsoft Server/ Active Directory/ Exchange environment.
  • Set up and configured Active Directory domain environments.
  • Performed active directory management and access control management.
  • Designed and implemented Server 2003 Active Directory environment.
  • Managed the day-to-day operations on Active Directory.
  • Administered Active Directory Users and Computer accounts.

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13. Backup

high Demand
Here's how Backup is used in Information Technology Consultant jobs:
  • Reviewed Backup/Recovery/Business Continuity process and suggested improvements.
  • Provided a non-profit organization with technical assistance to correct their backup solution, licensing compliance, network printing and Internet connectivity.
  • Advise on and enact economical and practical technology solutions for budding photography business including backup solutions and upgrades for Apple systems
  • Managed small to medium business infrastructure including Network upgrades, desktop support, server installation and upgrades and backup solutions
  • Formulated and implemented monitoring, policies, procedures and standards related to network management and backups.
  • Configured/Tested Network Switches/Router/APC UPS Backup power supply systems for connectivity and access through internet.
  • Give recommendations to purchase hardware and software, coordinates installation and provides backup recovery.
  • Provide architecture design, analysis and deployment of Data Protector and NetBackup backup environments.
  • Support business IT networks, monitor backups and other systems-critical areas impacting business operations.
  • Monitor approximately 45 backups daily and obtained successful backup when any failed.
  • Migrate emails and documents from prior organizations and implement a backup solution
  • Programmed batch scripting to automate individual system backup assessment and completion.
  • Recommended and tasked to configure and implement centralized workstation backup server.
  • Installed and configured data backup systems, provided data recovery.
  • Develop policies and procedures for backup and Disaster Recovery scenarios.
  • Managed backup and recovery of server environments using BackupExec.
  • Configured and maintained daily backup protocol for entire network.
  • Designed and implemented Tape Backup & Disaster Recovery solutions.
  • Project Coordinator, design/installation - Backup/Disaster Recovery and Y2K compliance
  • Created and implemented high availability and backup solutions.

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14. Troubleshoot

high Demand
Here's how Troubleshoot is used in Information Technology Consultant jobs:
  • Performed hands-on administration, monitoring, and troubleshooting of LAN including workstations and servers resulting in optimum performance and minimal downtime.
  • Provided support and troubleshooting to different departments and network resources for various daily accessibility, connectivity and authorization user issues.
  • Perform required installation & integration training for new projects - Troubleshooting procedures associated with both Physical and Virtual Environments.
  • Provided high-level of customer support, network administration, and technical troubleshooting, generating customer loyalty and word-of-mouth referrals.
  • Developed specific yet multifaceted approaches which vastly improved system administration, upgrades and troubleshooting initiatives.
  • Performed troubleshooting of issues with local network printers, network configurations and other network peripherals.
  • Provide troubleshooting and engineering analysis to ensure the proper operation and performance of customer products.
  • Interact and coordinate activities between vendors and Client related to network monitoring and troubleshooting.
  • Served as final tier advance troubleshooting support for high-escalation tickets; executive level.
  • Assembled and upgraded systems, installed software and performed general troubleshooting and maintenance.
  • Provided end-user support and troubleshooting, developed security audits and set account policies.
  • Provide in-house and on-site consulting, training, hardware/software/network troubleshooting and repair.
  • Assisted in troubleshooting operating systems and hardware and network related problems.
  • Administered and maintain Project Server troubleshooting critical real time production issues.
  • Sustain and troubleshoot proprietary software and programs attributed to Aqua America.
  • Performed network equipment installation, operations support, and troubleshooting tasks.
  • Provided individuals and small businesses with troubleshooting and technical support.
  • Performed root cause analysis to troubleshoot and debug network-related problems.
  • Performed troubleshooting analysis of servers, workstations and associated systems.
  • Provided one-on-one end-user training as needed troubleshoot network printer problems.

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15. Business Requirements

average Demand
Here's how Business Requirements is used in Information Technology Consultant jobs:
  • Translated business requirements into functional/technical requirements.
  • Assisted providers with EHR vendor selection and negotiation based on the assessment and development of high level business requirements for implementation.
  • Gathered business requirements, documented existing business processes and made recommendations on how to improve existing business work flows and processes.
  • Maintain and modify software, assist staff in system maintenance projects and develop enhancements mandated by customer business requirements and statutes.
  • Gained valuable experience in defining business problems, developing business requirements, and presenting technical solutions to resolve business issues.
  • Managed application development team for several projects and interfaced with business clients to develop and document business requirements and processes.
  • Conducted vendor interviews and assessments, risk analysis resource evaluation, ensuring business requirements could be implemented using vendor technology.
  • Discovered business requirements, designed, developed, implemented and supported an ASP.NET application for a veteran's service organization.
  • Refined business requirements with company executives, developed project plan for infrastructure update, and managed install through completion.
  • Reviewed Business Requirements document with the business and development teams to understand the architecture and functionality of the application.
  • Traveled to domestic and multiple European countries to meet with stakeholders, identify business requirements and present solution strategies.
  • Gathered business requirements, created design specifications for EDI transactions and developed specifications for stored procedures and batch processes.
  • Analyzed client business models, created business requirements, then adapted these requirements into fully developed business intelligence solutions.
  • Elicited and documented business requirements by creating uses cases and a business rules matrix based on business customer specifications.
  • Conducted extensive business analysis and gathered business requirements in order to design and implement a Disaster Recovery Plan.
  • Translated complex business requirements into functional specifications with optimal results which led to increased productivity by 10%.
  • Interpret customer needs, translating them into business needs and further translating them into unambiguous business requirements.
  • Provided translation of business requirements to System/Functional requirements, and then these are passed to Application Developers.
  • Translated business requirements into appropriate technical specifications, working directly with cross-functional organizations to determine appropriate solutions.
  • Coordinated with vice presidents on system relocation and determining current and future business requirements and compliance issues.

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16. Project Management

average Demand
Here's how Project Management is used in Information Technology Consultant jobs:
  • Advised management on application/infrastructure enhancements required for performance improvements using excellent project management capabilities.
  • Project Management services - Expert/experienced PM consulting service for an organization that lacks sufficient in-house PM resources for specific project initiatives.
  • Perform project management and oversight of technical projects including information security, application development, cloud-based services, and telecommunication systems.
  • Assigned to engagements based on demonstrated skills in business analysis, integration architecture, project management, and client relationship management.
  • Complete project management, executive presentations, vendor interaction, budget control and final accountability were of the many requirements.
  • Enabled integration with Engineering Project Management Service provider by developing Master Document Register for use by BP and third-party contractors.
  • Worked with many cross-functional teams including commercial business, operations, technology, legal, executives and project management.
  • Conducted an enterprise project management tool selection exercise analyzing four vendors to determine the appropriate solution for the environment.
  • Provided Business Process Improvement, software engineering, process engineering, and project management consulting and integration services.
  • Performed quality assurance activities and customer satisfaction reviews based on understanding of project management and software development methodologies.
  • Delivered project management, facilitation and horizontal integration support across three geographically dispersed Naval Air Systems Command sites.
  • Developed presentations, training programs and other materials for outreach and communications to agency project management community.
  • Assess client organizational needs, including project management and deliver technical solutions that produce measurable results.
  • Marketed & provided Program/Project Management, and Project Coordinator contract services focused on Information Technology.
  • Implemented a variety of enhancements to existing project management methods, procedures, and documentation.
  • Project Management, and coordination for mass software/hardware roll-outs, image and operating system migrations.
  • Provide project management support across several product development teams delivering solutions to aircraft health monitoring.
  • Provided Project Management expertise in developing disaster recovery plans for existing IVR and Web systems.
  • Served as subject matter expert for multiple IT processes including application security and project management.
  • Team leader in weekly Project Management status meeting, increasing communications by providing weekly statistics.

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17. Small Business

average Demand
Here's how Small Business is used in Information Technology Consultant jobs:
  • Demonstrated expertise at designing and maintaining networks and systems for 10+ veterinary clients and numerous similar small businesses.
  • Designed network diagrams and handled sales while providing information technology consultation to companies and small businesses.
  • Certified DotComSecrets Internet Marketing Agent specializing in mobile app development for niche and small businesses.
  • Developed and implemented a network strategy for a start-up business in a small business incubator.
  • Supported various clientele with information technology support and consultation within small business environments.
  • Founded a Small Business that provides technology consulting and custom software development.
  • Provided IT technical support to individuals, small businesses and nonprofit organizations.
  • Utilized specialized experience with component upgrades and small business server support.
  • Network Printer installations and configuration for residential clients and small businesses.
  • Engineered and implemented customized information solutions for individuals and small businesses.
  • Conducted Internet Business Analysis and proposed solutions to small business owners.
  • Provided consulting services to small businesses regarding their computing environments.
  • Repaired and Troubleshot Personal Computers and Small Business Networks.
  • Developed custom e-commerce and database solutions for small businesses.
  • Created custom Microsoft Access database applications for small business clients
  • Designed e-commerce web solution for family-owned, small business.
  • Identified and researched new business opportunities for small businesses.
  • Provided system security analysis and implementation to small businesses.
  • Provided an outsourced Information Technology solution for small businesses.
  • Supported IT operations for small business environments.

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18. Internet

average Demand
Here's how Internet is used in Information Technology Consultant jobs:
  • Applied new technologies and Internet marketing skills to advance potential business opportunities and maximized productivity using current technologies.
  • Resolved wide-ranging operating systems and Internet issues, primarily re-installing standard or customized configurations to recover data.
  • Designed, defined and implementing efficient and continuous platform for e-business and internet applications for various clients.
  • Served on team tasked with investigation of fallout orders for installation of internet protocol television service.
  • Formulated $10 million client development strategy for an entrepreneurial business-to-business commercial Internet start-up company.
  • Designed and authored a Wiki site cementing information sharing between intranet and internet sites.
  • Investigate methods for implementing e-commerce processes and Internet solutions within the new deregulated environment.
  • Provide enterprise monitoring and maintenance of core elements covering hardware and internet protocols.
  • Design security procedures for internet usage and security strategies from internet attacks.
  • Implemented SiteMinder 4.6 for Intranet/Internet secure access, monitoring and user permissions.
  • Established network communications to Internet and established web presence for market exposure.
  • Experienced with co-located Internet server hosting using both self-configured and rented servers.
  • Provided support required in order to implement Blue Martini web-based internet application.
  • Support business application settings/configurations on client PC, servers and internet access.
  • Raised employee productivity by enforcing Internet access restrictions and content filtering.
  • Set up and monitor internet connectivity, upgrading connections when necessary.
  • Provide instruction on intranet and Internet navigation and utilization.
  • Maintained Internet services and connectivity for all authorized users.
  • Configured internet connections for incoming students -Answered computer troubleshooting questions
  • Provide network solutions including firewall and internet connectivity.

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19. Recovery Procedures

average Demand
Here's how Recovery Procedures is used in Information Technology Consultant jobs:
  • Initiate disaster recovery procedures for business and residential clients, diagnose and recover data from damaged and/or infected drives.
  • Helped upgrades/updates on security, change management, and disaster recovery procedures per recommendations of ITIL.
  • Developed and implemented disaster recovery procedures for corporate and small business on NT/2000 servers.
  • Monitor system performance, ensure successful backup procedures and develop/ implement disaster recovery procedures.
  • Reviewed, modified and tested Disaster recovery procedures and backup / recovery operations.
  • Performed regular restore/recovery procedures to ensure integrity of backups across data centers.
  • Ensured successful back-up procedures and developed/implemented disaster recovery procedures.
  • Demonstrate proper disaster recovery procedures and perform server backups.
  • Implemented data backup policies and disaster recovery procedures.
  • Develop contingency plans and disaster recovery procedures.
  • Designed and implemented entire LAN, installed local storage for data, installed and configured backup and recovery procedures.
  • Worked and collaborated with HP/Client Technical Support to define, develop, and exercise recovery procedures and plans.
  • Configured LAN, DNS & DHCP service settings, established network security, back up and recovery procedures.
  • Determine if a restart or rerun is possible under existing recovery procedures when production batch jobs fail.
  • Enhance database performance, implement recovery procedures, handle performance tuning and conduct regular system backups.
  • Worked with clients to create disaster recovery procedures that meet their individual business needs.
  • Implemented backup and recovery procedures for MQ Series and WBIMB.
  • Design of backup plans and disaster recovery procedures.
  • Formulated, documented and implemented restart/recovery procedures as required; Created documentation of the Benefits and Eligibility Systems e.g.
  • Implemented industry standard disaster recovery procedures using Symantec Solutions.

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20. VPN

average Demand
Here's how VPN is used in Information Technology Consultant jobs:
  • Project manager in-charge of configuration, installation and providing technical user support for Cisco products based VPN/PNT corporate data network.
  • Provided Project management for several automotive manufacturers required to implement encrypted Internet (VPN) to meet client requirements.
  • Migrated WAN infrastructure from expensive frame relay circuits to more economical internet connections using VPN technology.
  • Maintained and troubleshot Microsoft Windows network configurations and connectivity protocols, VPN, and peripheral hardware.
  • Managed NetMotion Mobility VPN supporting wireless activities of police officers and detectives.
  • Installed and configured VPN, Firewall and Router systems allowing remote access for Sales and improving customer communication and response time.
  • Created and implemented roaming profiles and remote VPN access that enabled ten staff to trade offices and work remotely as needed.
  • Configured automated processes for daily data backups and implemented highly secure VPN solution for remote offices to connect and share data.
  • Provided Expert level Network VPN solution (Cisco and RSA): RSA and Cisco VPN administration, troubleshooting VPN/connectivity issues.
  • Assisted programmers, users, DBA's, and all other support staff with network, server, and/or VPN issues.
  • Used encryption algorithms and methods to encrypt the payload of IP packets ensuring the confidentiality of data transported over the VPN.
  • Reduced time-to-market by 30%, worked with developers to improve reliability by piloting VPN, wireless, and firewall products.
  • Served as the primary Incident technician for work at home workstations, laptops, VoIP phones, printers and VPN connections.
  • Designed home drives, corporate shares, backup regimens, secure VPN, HTTP and FTP servers depending on business needs.
  • Designed a site to site VPN, providing network access to remote users, headquarters, and all branch offices.
  • Imaged laptops, migrated data, configured RSA VPN, Check Point Encryption, Lotus Notes 6.52 and Office 2010.
  • Upgraded periphery services of SEP, RSA, group policies, DFS and Juniper VPN firewalls within same time frame.
  • Utilized remote access, Active Directory, MS Exchange, deployments, migrations and VPN setups for end users.
  • Provide troubleshooting and support for IP, VoIP, Frame-Relay, VPN and other data communication traffic including SecurID.
  • Provided level 3 support for network issues including troubleshooting Cisco switches, routers, firewalls, and VPN appliances.

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21. Linux

average Demand
Here's how Linux is used in Information Technology Consultant jobs:
  • Performed routine maintenance on various operating systems including Mac, Linux and Microsoft and desktop peripherals.
  • Deploy various Linux-based firewall solutions in virtual environments and configure QoS and firewall rules.
  • Designed, implemented and supported mixed Linux and Windows environments for small business customers.
  • Experience installing, securely configuring, and administrating Unix/Linux, OSX operating systems.
  • Installed and updated Windows XP/Vista/7/2003 Server/MAC OS/Linux/Microsoft Office for residential clients.
  • Leverage open-source, Linux technology to provide a cost-effective backup solution.
  • Support over 60 business clients Linux/Apple/Windows Server/Active Directory/MS Exchange/Business Client Applications
  • Provided Linux remote co-located server administrative support while attending college.
  • Customized server platforms running Microsoft and Linux based foundations.
  • Administered Unix/Linux accounts with appropriate privileges and security settings.
  • Managed Linux Specialized subcontracted assistant D.G.
  • Configured Apache/Linux to host multiple domains.
  • Deploy physical/virtual Windows and Linux systems.
  • Conducted demonstrations of Linux technologies.
  • Supported all developer Linux workstations.
  • Provided Linux server solutions for many customers allowing them to save money by avoiding licensing fees paid to Microsoft, etc.
  • Installed Windows and Linux OS, migrated data, and setup a secure network and printing services for 23 home users.
  • Install and configure computer operating systems including but not limited to Windows XP, 7, 8, and Linux.
  • Trained staff on Linux OS and delegated tasks for each area by conducting training classed held on a weekly basis.
  • Programmed in 'C' on Linux for Socket Calls and in PowerBuilder on Windows / Windows NT for database.

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22. OS

average Demand
Here's how OS is used in Information Technology Consultant jobs:
  • Reconfigured intake patient registration process and inter-departmental communication to insurance verification and authorization departments that removed redundancies and eliminated lost referrals.
  • Transition legacy applications and data storage to cloud-based hosted service with platform-independent synchronization and mobile capability.
  • Developed test scenarios, executed them after conversion, analyzed results, and managed emergency recovery.
  • Managed day-to-day administrative and clerical office operations and answering incoming calls from prospects and customers.
  • Provided project time duration and cost estimates, achieved objective resulting in exceeding customer expectations.
  • Consulted with technology companies on complex projects providing solutions for cost-reduction and increased productivity.
  • Identify and test numerous potential software solutions to meet cross departmental requirements.
  • Implemented solutions which improved overall efficiency and cost effectiveness of information systems.
  • Partner with cross-functional teams of internal and external stakeholder to define requirements.
  • Coordinated Voice, Data, and Bio-Med equipment installations for newly constructed Hospital
  • Performed data recovery and restoration utilizing Norton Ghost and Imaging software.
  • Researched and evaluated open-source Electronic Health Records software for small-scale hospitals.
  • Designed and implemented web-based, revenue-generating models across all business transactions.
  • Developed the strategy and established direction supporting WIN7/OS deployment efforts agency-wide.
  • Developed tracking techniques and documentation using Microsoft Excel and Microsoft Access.
  • Extended existing products to eliminate costly marketing to unresponsive segments.
  • Provided cost-effective solutions to the most challenging information technology issues.
  • Configured context-sensitive security access to ProSight Portfolio Software users.
  • Identified and advocated opportunities for technical and cost-saving innovation.
  • Installed software and operating systems on hospital computers.

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23. LAN

average Demand
Here's how LAN is used in Information Technology Consultant jobs:
  • Assessed network vulnerability scans to evaluate attack vectors, identify system weaknesses and develop risk mitigation plans and optimize quality security.
  • Developed technology modernization plan to advise Management of proper software and hardware solutions during the implementation of records management system.
  • Utilize Microsoft Project to coordinate with other Project Mangers to balance utilization of an extremely limited resource pool.
  • Provided disaster recovery planning and implementation of emergency procedures and protocols, which resulted in greater fault tolerance.
  • Reviewed, analyzed and provided Information Technology cost estimates for plan acquisitions and plan enhancements utilizing a cost matrix
  • Standardized all computer equipment while planning for future growth and upgrades/redesigned and optimized network for maximum efficiency.
  • Worked directly with Homeland Security Officers to ensure procedures within TWIC guidelines are fully implemented as required.
  • Created and implemented bi-annual IT SOX audit plan and associated work papers for International manufacturing organization.
  • Converted polymer plant materials management and extrusion operations processes to computerized (EMC) control.
  • Created financial performance plan analyses to measure portfolio viability in achieving strategic planning objects.
  • Led Business Disaster Recovery and Business Contingency Planning initiatives for USCIS IT systems.
  • Evaluated new operation sites provided by Capital Master Planning and deployed requested equipment.
  • Facilitate client meetings to understand requirements and help prioritize organizational strategies and plans.
  • Transform functional requirements to technical requirements and Software project planning & management.
  • Develop requirements specifications according to standard templates, using natural language.
  • Planned, directed and coordinated operations to implement company organizational strategies.
  • Handled mix of strategy/planning & delivery responsibilities including leading cross-functional teams.
  • Crafted effective technology implementation plans to minimize downtime and improve productivity.
  • Designed and programmed financial budget plan processing and reporting system.
  • Planned and administered UAT sessions for legal staff and Attorneys separately

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24. Vmware

average Demand
Here's how Vmware is used in Information Technology Consultant jobs:
  • Consolidate physical to virtual servers with VmWare 4 in an environment of over 500 machines.
  • Provided IT infrastructure support for several clients supporting critical VMware environments.
  • Practiced creating functioning virtual environments via VMWare consisting servers and desktops.
  • Maintained a large VMWare/Microsoft/Cisco environment for Core Health Networks.
  • Designed and implemented new VMware 4.1 environment
  • Provided support for VMware virtual environment: (server systems, network Infrastructure, SAN/NAS solutions, and client workstations).
  • Assisted customers in migrating from physical to virtual systems as well as migrating from unsupported VMware to the latest version.
  • Team leader, tutored CCNA afternoon classes for hands on lab, VMware installation and training for MCSA lab.
  • Maintain multiple VMWare 4.0 - 5.5 networks and perform upgrades, maintenance, and configurations of new servers.
  • Build and deploy VMware 3CX PBX Phone System and implementation of 10 Cisco SPA504G phones for global client.
  • Assist clients connecting over SSL VPN to the VMware environment via an RDP to terminal services connection.
  • Imaged, setup, and deployed Windows 7 Workstations and VMware clients for hospital and office personnel.
  • Design and implementation of new builds for existing and new clients using physical hardware or VMWare 5.1-5.5.
  • Maintained client IIS Web servers, supported virtual servers using VMWare as well as some independent servers.
  • Created 10+ VMware servers, install Windows Server 2008 R2, configure settings and install programs.
  • Assist in VMWare migrations and deployment(s) housed inside our Level 3 data center.
  • Migrated Windows XP Professional installation to Mac OS X (10.6) using VMware Fusion 2.0.
  • Lead Architect Integrating VMware to reduce costs in hardware, energy consumption and physical space restrictions.
  • Provide VMware configuration and support for numerous clients, as well as providing disaster recovery solutions.
  • Installed and configure a new 64 bit MSSQL 2008 database server in a VMware systems environment.

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25. Cloud

average Demand
Here's how Cloud is used in Information Technology Consultant jobs:
  • Selected and implemented new internet service provider with improved speed and reliability to support increased usage of cloud services.
  • Recommended transition to cloud/IaaS vendor and refocusing IT on business application (inventory/warehouse management) support.
  • Worked on numerous cloud provider security assessments to identify security gaps within their offerings.
  • Migrate businesses internal user/mail/messaging services to cloud based Office 365 Business Premium solution.
  • Performed systems design, feasibility and Cost-Benefit Analysis and recommend cost-effective cloud solutions.
  • Designed and implemented a cloud based computing environment for an international client.
  • Collaborated with engineering team to develop ODM/OEM business opportunities for Cloud-based solutions.
  • Program Manager for Enterprise level Data Center Migrations to hosted virtual/cloud environments.
  • Implemented synchronization of Active directory with Azure cloud solutions.
  • Performed Root Cause Analysis/Debugging within a Cloud storage environment.
  • Maintained and modified office cloud-based database as needed.
  • Improved data backup and archiving utilizing SAN/Fiber/Cloud technologies.
  • Managed more complex projects including migrations to cloud, data center design, disaster recovery technologies, premise and data security.
  • Moved emails from internal server to online service, and changed file backup system using tape internally to cloud storage/service.
  • Worked with companies to migrate traditional install and in-house products to the cloud, saving them money and increasing efficiency.
  • Researched, proposed and implemented the transfer from one cloud hosting company to another for a Data Center Cooling Manufacturer.
  • Designed and implemented a cloud office environment to allow the client end users to work from home and mobile.
  • Developed SQL Server 2008 R2 SSIS package to transfer client information from old database to new cloud based system.
  • Created effective and efficient consolidated solutions in the Atlanta market that encompassed cloud, managed IT and network services.
  • Increased performance and collaboration for over 200 mailbox users by upgrading email systems or migrating them to the cloud.

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26. Mac

average Demand
Here's how Mac is used in Information Technology Consultant jobs:
  • Manage customized report generation services that facilitate accurate consulting to pharmaceutical companies like Bayer, Lilly and Novartis, etc.
  • Project Management responsibilities for pharmaceutical client and multiple vendors involved in developing a Personal Health Record marketing web system.
  • Developed a prototype of the pharmaceutical website, and conducted heuristic analysis and usability testing with potential users.
  • Provided in-house Windows/Macintosh problem solving and computer/technology training and support to staff.
  • Structured VPN and Terminal Services to access machines remotely and provide remote assistance
  • Enhanced inventory software by developing macros to convert inventory between incompatible systems.
  • Mentored general pharmacy managers in the decentralized approach for order verification.
  • Assisted with gathering requirements for converting legacy pharmaceutical system data.
  • Ensured access to web based logistical and pharmaceutical ordering application.
  • Performed video based configurations and other general MAC configurations.
  • Supported voice and data-related service delivery MAC tickets.
  • Provided maintenance support for the Pharmacy production environments.
  • Managed Microsoft Hyper-V Virtual Machines hosting various servers.
  • Supported Basic Mac hardware/software issues for creative departments.
  • Obtained experience in a Macintosh environment.
  • Utilized Windows and Macintosh operating systems.
  • Managed Time Machine application for Apple backups, Raided NAS appliances for network file storage and verified off-site cloud backup solutions.
  • Install and configure Windows 2000 Professional, Windows 2000 Server, NT Workstation, NT Server, Windows 9x, Mac.
  • Used recipe and batch management software to implement the automated CIP (clean in-place) process for a pharmaceutical manufacturing plant.
  • Installed Software and hardware, including multimedia devices, on MS-DOS, Macintosh, UNIX, and Microsoft Server Operating Systems.

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27. ERP

average Demand
Here's how ERP is used in Information Technology Consultant jobs:
  • Performed enterprise-wide business requirements gathering through Senior Officer interviews in order to align IT strategies with critical business drivers.
  • Established and administered an enterprise wide Information Technology Leasing Program for financing Voice, Data and Distributed System Technology.
  • Maintain system and application availability by using Enterprise Monitoring tools to identify potential production issues and respond appropriately.
  • Collaborated with business team members, developers and quality assurance analysts to ensure requirements were interpreted correctly.
  • Consolidated multiple dispersed technology project plans into a single enterprise plan, identifying dependencies and technology risks.
  • Managed the development of policy-driven strategies that support defined AT&L portal systems re-engineering efforts enterprise-wide.
  • Develop web based interfaces for existing systems tapping directly into Enterprise Oracle databases to retrieve required information.
  • Conducted internet search for interpretation of error codes and troubleshoot until problem is identified or resolved.
  • Implemented firewall security services, assessed enterprise risk management and provided guidance reports as needed.
  • Project manager and co-lead architect for a highly complex enterprise-wide Notes Domino document management application.
  • Define a shared-services infrastructure and governance standards to maximize ERP system utilization throughout the organization.
  • Upgraded and Migrated Multiple SharePoint 2007 environments to a consolidated SharePoint 2010 enterprise environment.
  • Consulted a medium sized enterprise with various projects relating to information security and technologies.
  • Implemented expense-reducing, revenue-enhancing, competitive, business flexibility improvements functioning as enterprise architect.
  • Authored a white paper on enterprise portal platforms and cloud computing with directional recommendations.
  • Provided strategic recommendations for IT strategy in alignment with enterprise and business unit objectives.
  • Led change and growth initiatives through implementation of several enterprise application software packages.
  • Developed system to implement sales forecast for terminal/web-based individual/enterprise subscription model for BLAW.
  • Provide high level documents with following information using enterprise architect framework:.
  • Planned and executed process and performance initiatives to transform enterprise level operations.

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28. Sharepoint

average Demand
Here's how Sharepoint is used in Information Technology Consultant jobs:
  • Designed and created sustainable SharePoint repositories then promoted access convenience increasing end-user awareness and participation by staff members across United States.
  • Downloaded information stored on corporate SharePoint sites to be reviewed and edited based upon overall data analysis.
  • Developed SharePoint templates to be used enterprise-wide for Department landing pages and collaboration sites.
  • Utilized SharePoint capabilities on a daily basis to communicate and share information corporate wide.
  • Developed procedures and best practices for Information Management and Document Control using SharePoint technologies.
  • Developed a new SharePoint portal which implement a proper structure for document management.
  • Planned/implemented a company SharePoint intranet site and a network monitoring tool called PRTG.
  • Advised department SharePoint Administrator on the most appropriate design for communicating information.
  • Managed and maintained version control and collaborative editing of documentation via SharePoint.
  • Formulated a PMO SharePoint application providing centralized project management and tracking.
  • Worked with SharePoint developer on resolving KEXP malfunctioned on-premises SharePoint server.
  • Leveraged Microsoft Project Server and SharePoint for program and portfolio management.
  • Administered and supported accounts utilizing Active Directory, Windows SharePoint LAN/WAN.
  • Generated and analyzed Reports using SharePoint and provided technical feedback etc.
  • Implemented and managed SharePoint integration for internal and external personnel.
  • Translate requirements and training into easy-to-use web solution within SharePoint.
  • Developed interactive linked SharePoint sites for documentation repository and consolidation.
  • Translate business requirements into collaboration best practices implemented using SharePoint.
  • Utilized SharePoint to track the progress of application control implementations.
  • Administered CRM custom application and Administered SharePoint team sites.

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29. Unix

average Demand
Here's how Unix is used in Information Technology Consultant jobs:
  • Direct all IT operations while supporting business applications, including managing architecture and operating systems on UNIX/Windows environment.
  • Tasked with configuring/maintaining Unix environment systems to meet client configuration testing needs.
  • Integrated new network with existing parallel UNIX based inventory/sales network.
  • Define, implements standards and procedures for Unix/Oracle/Windows/Web.
  • Developed automated user maintenance processes utilizing Unix scripting.
  • Utilized Unix-Peregrine database for IT service management.
  • Customized Unix and Windows security.
  • Provided software support across several pharmacy systems including order entry, fulfillment, accounts receivable and billing utilizing DIBOL and UNIX.
  • Assigned to work at a client company to support its check ordering and printing system using C language in UNIX.
  • Major project worked on was to consolidate Unix servers to One P670 with a fallback on P630 for critical applications.
  • Provide all IT Support; network, wiring, Unix and Window servers, Desktops, users, and peripherals.
  • Provide IT Managed support services in Windows NT, Windows Server OS and Unix Server Operating Systems for local business.
  • Performed system support utilizing Microsoft Server, Workstation, and UNIX Server Architecture with knowledge in basic software programming.
  • Manage and maintain client Server systems including Windows 2K/2K3/2008 OS, Exchange 2003/2007, Unix, and MSSQL/MySQL environments.
  • Teamed with network administrator to deploy Windows 2000, UNIX and Exchange servers, anti-virus software, and firewall.
  • Performed vulnerability scans and resolved problematic issues on over 2000 new UNIX and Windows servers going onto the networks.
  • Perform software development using Oracle PL/SQL and UNIX shell scripting at Georgia DHR- Office of Health Information and Policy.
  • Provide IT assistance and utilize UNIX-based system for compiling information for 28 leagues per season and frequent tournaments.
  • Researched, purchased, installed all hardware and software solutions in environments consisting of Windows and UNIX components.
  • Assisted clients with programming assignments on Unix systems utilizing UniVerse, UniData, UniBasic, and SB+ 4GL.

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30. Voip

low Demand
Here's how Voip is used in Information Technology Consultant jobs:
  • Provide configuration of Cisco Unified Communications Manager and Unity systems for global deployments of Cisco VoIP systems.
  • Support and manage VoIP environment using Cisco Unified Call Manager and Cisco Unity Connection Administration.
  • Specialized QoS router/firewall configuration for VoIP, gaming and network intensive applications and devices.
  • Accomplished telecommunication design and installation consulting services on VOIP phone systems.
  • Arranged for and managed existing network VoIP certification.
  • Authored Standard Operation Procedures for VoIP deployments.
  • Assisted in new VoIP phone upgrade project, deploying over 1000 new Cisco IP phones to end users throughout the campus.
  • Participated in the build-out of a Jackson Hewitt customer service call center, including Windows 2000/XP clients and Cisco VOIP telephones.
  • Contracted a 3rd party vendor for running and terminating of all CAT6 cabling required for workstations, printers and VoIP phones.
  • Played a key leadership role in the development and implementation of a completely redesigned VOIP (Voice Over IP) program.
  • Project manager for acquiring new VoIP service/system and registering with ARIN for IP /24 block allocation and change control process.
  • Installed server, switch, UPS unit, Workstations, VoIP phones, signature pads, and network printers.
  • Coordinated with other teams (Phoenix team) in successful completion of Hard Phone and soft phone VOIP projects.
  • Full recovery included: VOIP Phone system, SQL and Oracle Databases, Exchange, File and Application Servers.
  • Provide IT support for customers including desktop, end user, networking including server, switching, VoIP.
  • Maintained existing networks and hardware as well as setting up new networks, servers and even VoIP systems.
  • Lead Architect on upgrading legacy Meridian PBX phone system to a more efficient Cisco Call Manager VoIP System.
  • Lead technician in the installation of 64 PBX's networked VOIP with T-1 service for Keystone Nazareth Bank.
  • Network configuration/support infrastructure support, VOIP Business needs analysis, plan, back- out plans, and documentation.
  • Design and install IT systems (including VOIP) in order to help businesses meet their objectives successfully.

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31. Suite

low Demand
Here's how Suite is used in Information Technology Consultant jobs:
  • Provided computer support for customers involving computer repair and instruction on various applications including Microsoft Office Suite and various E-commerce sites.
  • Installed and configured multiple desktop applications ranging from photo/video editing to office productivity software such as the Microsoft Office Suite.
  • Test scenarios encompassed setting up various security configurations for the Check Point suite and benching across multiple hardware/OS configurations.
  • Conducted presentations over viewing company suite of software applications, focusing on the account reconciliation application product offering.
  • Executed data conversions for purchase related activities during adoption of Oracle e-Business suite.
  • Analyzed Oracle E Business Suite application for WebCenter integration and provided documentation.
  • Facilitate computer classes in Microsoft Office Suite at Metropolitan Business Institute.
  • Provided hardware/software/configuration support on MS Office Suite and various other applications.
  • Implemented Stand-Alone and Centralized Security Suites solutions.
  • Used programs such as Intuit QuickBooks, Adobe Creative Suite, and Microsoft Office to maintain company marketing and financial tasks.
  • Trained staff on use of intranet, MS Office Suite, MS Publisher, PC Anywhere and other applications as needed.
  • Supply chain consists of a suite of tools, each performing a specific function like Forecasting, Inventory and Production planning.
  • Identified the use of older protocols and cipher suites on hundreds of servers with both standard applications and in-house developed applications.
  • Repaired and configured students' computers and worked with Windows, OSX, Microsoft Office suite, various excel analysis add-ins
  • Contracted Microsoft for setup and maintenance of Office 365 service for company email, web hosting and Microsoft Office Suite.
  • Installed, configured, and maintained office network and client computers using Windows XP Professional and Office 2003 productivity suite.
  • Transformed HP global clients' IT infrastructures and processes into HP-managed shared delivery model using HP Operation Management suite software.
  • Assist faculty and staff in the Universal Collaboration Suite (UCS) at the University Park campus and branch campuses.
  • Install and configure WI-FI / router hardware, Virus applications, Microsoft Office suite and 3rd party business applications.
  • Recommended converting the trucking division from the legacy system to TMW Suite, an industry standard enterprise trucking application.

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32. Management System

low Demand
Here's how Management System is used in Information Technology Consultant jobs:
  • Designed and led development of Family and Child Welfare decision-support system for Lockheed Martin Information Management Systems, subsequently implemented nationwide.
  • Install and test necessary software upgrades to successfully implement a Patient Account Management System on a mixed wired/wireless client/server network.
  • Major projects included a sales force management system and numerous databases to distribute business information, particularly remote users.
  • Provided project management services to law enforcement agencies in the implementation of computer aided dispatch and records management systems.
  • Managed the delivery of a large data management system for warehousing international consumer survey data from various survey providers.
  • Gathered requirements and authored test scenarios to validate implementations of manufacturing and record management systems to pass FDA audits.
  • Assess existing office network and determine upgrade requirements to meet compatibility requirements for new Patient Account Management system.
  • Designed and executed complete technological implementation from the ground up, including inventory and billing management system setup.
  • Contributed design input, software testing, and administration of an enterprise-level event management system for e2M Systems.
  • Developed & implemented new management systems to expand practice, including new marketing initiatives, customer database development.
  • Analyze customer product and service offerings to structure development of the service catalog and customized content management system.
  • Developed code, tested and monitored software applications using latest Microsoft tools, technologies and database management systems.
  • Provided business process / data modeling for facilitation of requirements gathering for the Nuclear Work Management System.
  • Designed, developed, and tested in-house medical information management system utilizing Windows and Palm platforms.
  • Provided in-service teacher training on the Sycamore Education Management System and developed instruction manual.
  • Discovered and resolved unforeseen issues involving the current and newly implemented Workforce Management System.
  • Provide strategic direction and development for content management system projects from concept to implementation.
  • Design and implementation of custom web-based training and learning management systems following SCORM standards.
  • Managed customer's content management system configuration to improve interaction each individual user.
  • Conceptualized and developed Parking Management system with hand-held terminal support and bar-code technology.

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33. Hardware Issues

low Demand
Here's how Hardware Issues is used in Information Technology Consultant jobs:
  • Resolved advanced questions/incidents and troubleshot applications/ hardware issues during live phone conversations or through email requests.
  • Installed home and professional media systems * Advised clients on suitable technologies for respected needs * Recognized hardware issues and provided solution
  • Fixed user software and hardware issues by creating, monitoring, and resolving user notifications through a real-time IT Management tool.
  • Repaired all software and hardware issues by installing and configuring related software - assisted with hardware move and removals.
  • Provided information technology training sessions for users on local applications, software, and common hardware issues.
  • Served as primary IT personnel, remaining on-call for entire staff in order to troubleshoot software/hardware issues.
  • Identify and repair software and hardware issues, manage security, execute domain configuration and maintenance.
  • Rendered technical assistance to individuals and organizations on a wide variety of software and hardware issues.
  • Resolved hardware issues on desktop and server systems for small business clients and individual home users.
  • Resolved, troubleshot, optimize IT security, network, software and hardware issues.
  • Installed printers; provided and repaired troubleshooting printer problems with software and/or hardware issues.
  • Maintained, and troubleshoot network and hardware issues on an as needed basis.
  • Troubleshooted software and hardware issues, and set up home and small-business networks.
  • Issue includes hardware issues that involved power supply, RAM, motherboard replacements.
  • Provided functional analysis and solutions for a variety of software and hardware issues.
  • Answered telephones and provided technical support on various software and hardware issues.
  • Clean and repair hardware issues for client that impeded normal business functions.
  • Installed, configured and provided support on hardware issues based on priority.
  • Secured Network hardware issues (Cisco routers, switches, Wireless).
  • Assist multiple facilities with IT functions such as maintenance and hardware issues.

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34. Html

low Demand
Here's how Html is used in Information Technology Consultant jobs:
  • Created an intranet ticket reporting system with PHP and HTML for trouble ticket submission by sales force and back office users.
  • Created user-friendly GUI interface and dynamic web pages using HTML, CSS and JSP for user access management service application.
  • Created custom template for email marketing & monthly newsletter to be disseminated through MS Outlook & Constant Contact (HTML/CSS)
  • Developed UI models using JSP, HTML, CSS, JavaScript * Involved in design reviews and application oriented documentation.
  • Used JSP/HTML5 for UI in a Spring and Hibernate in a MCV design pattern with Maven plug-in and Apache Tomcat.
  • Helped develop intranet and inventory system for Princeton Theological Seminary's book using Perl/CGI, HTML on Apache.
  • Served as programmer for web applications for clients using HTML and ActiveX control and consultant in PeopleSoft Practice.
  • Developed front end interfaces according to clients functional design requirements using JavaScript, HTML, and CSS.
  • Created and designed website store using WYSIWYG editor along with functional knowledge of HTML and implemented SEO.
  • Developed a consulting project using HTML, CSS and MySQL for Entertainment Industry Portal for potential talents.
  • Created technical requirements for the migration of an HTML based product demonstration to an interactive Flash platform.
  • Create HTML-based e-learning course lectures in learning management system (LMS) for online higher education program.
  • Design the User-Interface, combination of HTML and DHTML with JavaScripts for validations at the client side.
  • Perform junior-level HTML development and Database programming using visual basic.net 2003 within SQL server 2000 environment.
  • Queried data and displayed results as HTML pages with ASP programming, debugging for browser inconsistencies.
  • Edited websites using HTML5, CSS3, JavaScript in a Notepad ++ and Coffee Cup environment.
  • Manipulated HTML for online web form use by congressional offices to better capture constituent data.
  • Involved in the developing of web pages using XHTML and JSF for the front end.
  • Automated reports were able to output to both paper and HTML formats for distribution.
  • Created websites and various programs for clients using CSS, HTML, and Java.

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35. DNS

low Demand
Here's how DNS is used in Information Technology Consultant jobs:
  • Provided Remote Desktop and Remote Assistance capability including Dynamic DNS.
  • Configured primary and secondary DNS servers.
  • Worked with Windows 2003 Server: administered AD, set up file and print sharing, worked with DHCP and DNS.
  • Managed Active Directory, DCHP, DNS, Group policies, Terminal servers, SQL Servers, Print servers and more.
  • Installed a Windows Server environment for an investment firm including DHCP, DNS, AD, File, and Print Services.
  • Support and configuration of Windows server environments to include Active Directory, DNS, DHCP, and other networking technologies.
  • Maintained Active Directory, DNS, DHCP, Group Policy, and many other network wide services for multiple customers.
  • Configured and installed DNS, DHCP, Routing and Remote Access Services and AD configuration for multiple Windows networks.
  • Deployed and configured of Windows 2008 enterprise with Active directory, DHCP and DNS services and file servers.
  • Provide system administration and configurations for Directory structures, security, DNS, DHCP and other infrastructure components.
  • Follow through with vendors and coordinate ISP turn ups & migrations - changing DNS records with registrar.
  • Manage Windows Server, Hyper-V, DNS, DHCP, Active Directory, Exchange, Local/Cloud Backups.
  • Used internet directory services software such as active directory software, DNS software, network directory software.
  • Assisted in AD, DNS, DHCP, and DC management of multiple Active Directory domains.
  • Designed and implemented the infrastructure to support Web, Email and DNS for 10-12 domains.
  • Configured, and administered Windows Server 2008 (Active Directory, DNS, DHCP).
  • Manage Windows Server, Telephony IP, Active Directory, Hyper-V, DNS, DHCP.
  • Included bringing email in-house, deploying an internal DNS server, and training office staff.
  • Intimate knowledge of Active Directory, DHCP, DNS, WINS and Group Policy.
  • Administered DNS hosting for over 1200 corporate domains, and oversaw domain name transfers.

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36. Computer System

low Demand
Here's how Computer System is used in Information Technology Consultant jobs:
  • Provide network/computer system, assessment, recommendation, installation, deployment, troubleshoot and support of various complex Information Technology infrastructures.
  • Analyze business processes and related computer systems to identify system controls and develop related tests of operating effectiveness.
  • Designed and developed computer systems to manage CDC mandated infectious disease reporting and federally funded nutrition programs.
  • Managed the daily performance of computer systems and answer user questions regarding computer software or hardware operation.
  • Designed and implemented infrastructure establishing secure office to office links by coordinating computer systems between separate offices.
  • Developed computer system for the processing of automated payments of premiums and eliminated a legacy card system.
  • Updated software, upgraded existing computer systems, and assisted the network administrators with troubleshooting network connectivity.
  • Worked with businesses, hospitals and universities to implement computer systems and redefine business processes.
  • Maintained computer systems and implemented numerous hardware and software solutions saving customers significant resources.
  • Managed computer systems for various organizations including: Independent businesses and community centers.
  • Analyzed and resolved hardware, associated software, communications problems on computer systems.
  • Designed, proposed and installed networks and computer systems with excellent customer satisfaction.
  • Provided technology consultation services to advise clients on future computer system purchases.
  • Facilitate diagnosed, installed, configured and repaired computer systems and software.
  • Scanned network devices and computer systems to determine whether security vulnerabilities exist.
  • Implemented and maintained upgraded network and computer systems while providing technical support.
  • Created and apply computer security baselines, and monitor computer system compliance.
  • Install Anti-Virus applications to remove or prevent viruses from infiltrating computer systems.
  • Identified methods for improving the quality and effectiveness of computer systems.
  • Performed residential and commercial setup of computer systems and related equipment.

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37. Tcp/Ip

low Demand
Here's how Tcp/Ip is used in Information Technology Consultant jobs:
  • Joined systems to Global Domain and configured TCP/IP for Intranet/Internet connectivity.
  • Discovered and resolved various network issues with TCP/IP, DNS, DHCP, and WINS configuration that were causing network outages.
  • Monitor and troubleshoot TCP/IP, remote connectivity, client/server environments, email, remote control software, printer hardware and software.
  • Implemented a PC interface to clients network comprised of VAX and SUN hosts using Locus PCI software and TCP/IP protocol.
  • Participated in World Bank's Major Computer Migration Project: Banyan Vines to Enterprise Network on a 12,000+ TCP/IP network.
  • Installed and configured TCP/IP, UDP, cabling, server systems and hardware, desktop imaging systems, and more.
  • Worked with the team that developed the legacy TCP/IP network to generate an integration plan for the new network.
  • Assisted in troubleshooting related to operating systems, network connectivity, TCP/IP configurations and MS office products.
  • Maintained small business Cisco router networks using CLI interface configured TCP/IP, SMTP, DNS protocols.
  • Configure server - working knowledge of TCP/IP protocols and network services such as DNS and DHCP.
  • Installed and configured the i2220 Canon Network Printer via TCP/IP for all users to access.
  • Set up, secured, and maintained wireless networks including TCP/IP routing and firewall configuration.
  • Designed and configured TCP/IP LAN cabling, AppleTalk Printer and Wireless Network WAP protocols.
  • Assisted in completing LAN/WAN networks to different branches using various protocols such as TCP/IP.
  • Supported TCP/IP, IPX/SPX, AppleTalk, PPP, SLIP protocols and telephone/data connectivity.
  • Assisted phone support clients with remote access, network connectivity, and TCP/IP troubleshooting.
  • Provided support for Microsoft Outlook, TCP/IP and IPX/SPX configuration, and proxy maintenance.
  • Initial network troubleshooting including TCP/IP testing, DNS testing, and data switch patching.
  • Practiced in setting up and configuring wired and wireless networks systems with TCP/IP Protocol.
  • Job functions - Troubleshoot TCP/IP configurations issues for end users on corporate network.

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38. Citrix

low Demand
Here's how Citrix is used in Information Technology Consultant jobs:
  • Designed Roaming Profile and Critical folder redirection for use in CitrixTerminal Service environment.
  • Provided Hyperion applications and Citrix MetaFrame Server Farm management which was a global configured consolidation system located at Houston Headquarters.
  • Installed, administered, and performed troubleshooting in worldwide corporate connection strategies utilizing NT and Citrix Terminal Server environments.
  • Implemented citrix environment for entire facility replacement of desktop computers with WYSE terminals.
  • Deploy Patches and upgrades using Microsoft Systems Management Server and Citrix Installation Manager.
  • Installed and Configured Citrix EdgeSight server which evaluates application performance and availability.
  • Maintain and administrate Active Directory Environment and Citrix Terminal Server.
  • Configured and implemented applications into Citrix presentation server 5 Farm.
  • Included Citrix Virtual Server platform implementation project outlining.
  • Deployed virtual desktop environments through Citrix XenServer configuration.
  • Implemented Citrix for remote connectivity.
  • Performed as Citrix Technology Consultant, IT Systems Engineer, LAN Support Administrator, and Technical Support Specialist for diverse clientele.
  • Planned and upgraded RSA 5.0 to 6.1 and integrated with Citrix Presentation server 4.0 for user authentication using RSA tokens.
  • Configured Remote Desktop Server and Citrix XenApp 6.5 environments with Active Directory connectivity, desktop redirect, and AD Policies.
  • Managed implement of new Citrix XenApp 7.6 and NetScaler infrastructure on Windows 2012 for worldwide access by Nike employees.
  • Administer Citrix VDI 5.2 Enterprise Administer SBS 2011/Active Directory VB6, VB.NET 2012 SQL, 2012 MS Outlook Exchange /Barracuda
  • Research and document the users, hardware and software specifications to implement new Citrix / Lotus Notes setup.
  • Install and configure software such as Microsoft Windows 7, Citrix, Microsoft Office 2011 and more.
  • Worked on Intel servers and setup Citrix XenApp 5.0 servers and Microsoft App-V, AppSense, configurations.
  • Provided Desk side Support for Network Issues, Printing Issues, and issues with the Citrix environment

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39. CRM

low Demand
Here's how CRM is used in Information Technology Consultant jobs:
  • Assessed IT functional business requirements for CRM solutions in transformation process of incumbent wireless communications provider's contact center.
  • Provide recommendations and implementation for customer relationship management system (Microsoft CRM) for lead management.
  • Provided system expertise throughout development process for enhancements to customer relationship management (CRM) system.
  • Developed customer service strategy and initiatives through analysis of data stored in CRM system.
  • Supported international sales opportunities for web based applications and CRM projects.
  • Supported national IBM accounts involving CRM applications and new business opportunities.
  • Developed, analyzed and implemented a customized Microsoft CRM solution.
  • Maintain CRM and small business finance applications connectivity.
  • Installed/upgraded CRM components for customers/clients.
  • Developed database software for client relationship management (CRM), client billing, estimates and management of equipment and services.
  • Transition of Customers from Scientific Atlanta's Clarify (CRM) trouble ticketing system to Cisco Systems C3 trouble ticketing system.
  • Directed the development of modules that were not present in the standard CRM solution application detailing complete print cycle processes.
  • Designed and maintained a CRMS database that facilitates recruitment agents to match international students with U.S. high schools and colleges.
  • Served as lead CRM analyst on marketing campaign to sell power supplies to 2 million households and businesses across Europe.
  • Implement RFP's and install CRM and ERP packages giving the company better tools to track customers and production.
  • Led the Customer Relationship Management (CRM) system implementation for ESPN & Disney Affiliate Sales and Marketing organization.
  • Provided CRM application Support as an Administrator in creating new service requests, new task templates, task types.
  • Install and support various business applications such as PRIFASRHUM (PeopleSoft), CRM, FirstData, Extra!
  • Enhanced existing digital efforts, website activity, managed digital CRM leading to 100% customer satisfaction rating.
  • Managed the enterprise Customer Relationship Management (CRM) system to support global sales and client servicing teams.

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40. Troubleshot

low Demand
Here's how Troubleshot is used in Information Technology Consultant jobs:
  • Tested network compatibility of new software and troubleshot network connectivity issues.
  • Configured and troubleshot Catalyst Cisco Routers/Switches assigned by Network team.
  • Maintained and troubleshot desktop hardware and software-related issues.
  • Researched, troubleshot and resolved complex problems independently.
  • Assisted Software development teams and troubleshot applications issues.
  • Configured network ports and troubleshot network connectivity issues.
  • Configured and troubleshot software on all company workstations.
  • Administered and troubleshot all video-conferencing services.
  • Diagnosed and troubleshot various end user maladies such as file system errors, hardware problems, and network and application issues.
  • Conducted and troubleshot a full system test for new networking equipment including connectivity to pill dispensers and corporate office.
  • Installed, deployed, troubleshot and managed systems, servers, email system, hardware, software and network.
  • Installed, maintained, and troubleshot workstations running Windows 2000/XP/Vista and Mac OS Panther/Tiger/Leopard in a distributed network environment.
  • Maintained and troubleshot network devices, performed client upgrades, and hardware repairs on an as needed basis.
  • Installed, configured, and troubleshot PC & Apple hardware from component installation to printer and scanner setups.
  • Installed Windows 7 on client computers and troubleshot issues using Remote Control Protocols from a dedicated deployment server.
  • Evaluated technical issues, solved customers concerns, and troubleshot computer problems in an efficient and courteous manner.
  • Performed database backup and restore, increase table space and troubleshot various db related problems using BRTOOLS.
  • Provided coaching to new users with operating system and other software packages; troubleshot and upgraded computers.
  • Maintained, troubleshot and deployed in-house ETL process of Data Mart with production level on daily basis.
  • Installed and Configured, Troubleshot Mission Critical Applications, ERP Solutions, X-Ray imaging software/device repair.

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41. Javascript

low Demand
Here's how Javascript is used in Information Technology Consultant jobs:
  • Web application design and development using Lotus Domino and JavaScript.
  • Developed and customized web input pages and search engines using ASP, Cold Fusion, JavaScript, JAVA, and Perl.
  • Worked with client to develop business needs and implemented web- based tools utilizing CSS and JavaScript development.
  • Enhanced web application using ASP.NET 3.5, developed custom AJAX controls with JavaScript for user performance.
  • Developed web sites for small customers some including databases using JavaScript, PHP, and/or Perl.
  • Helped convert client-side rules contained in Windows system into JavaScript for each web screen.
  • Helped create custom mapping solution for client using Google Maps Engine and JavaScript.
  • Completed project using BEA WebLogic 6.1, JSP, JavaScript, and Oracle.
  • Worked on the Presentation tier components using JavaScript and GWT framework.
  • Used JavaScript for client side validations and data formatting.
  • Modify JavaScript base on functional request.
  • Developed XML Web Services using SOAP, PHP, XML, KML, and JavaScript.
  • Used CSS, JavaScript for styles.
  • Used JavaScript and jQuery where the additional functionality required.
  • Designed, built, and maintained web site incorporating cascading style sheets, server side includes, PHP forms and JavaScript.
  • Worked with a team on the creation of 3 brand new sites with heavy use of JavaScript and jQuery.
  • Designed and programmed a sales and marketing reporting application using XSLT, XML, JavaScript, and VBScript.
  • Utilized various JavaScript and jQuery libraries, AJAX for interactive features on pages, included new validation process.
  • Added additional user friendly features to shopping cart using Javascript to create pop-up windows with additional product info.
  • Build WordPress and database driven websites with MySQL, PHP, and Javascript.

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42. QA

low Demand
Here's how QA is used in Information Technology Consultant jobs:
  • Consulted companies in reorganizing and/or improving QA organizations implementing process and standards definitions.
  • Participated in development of QA scenarios and scripts based on functional specifications.
  • Developed QAT test requirements and scripts ensuring thorough testing of impacted functionality.
  • Assisted with requirements gathering, QA testing and report specifications documentation.
  • Assisted in developing and documenting continuous QA process improvements.
  • Oversee QA activities across geographically distributed teams.
  • Audit data analysis for QA, Fields, and Operations in SQL Server 2005 technical environment with Business Objects Universe layer.
  • Code using COBOL, JCL, CICS on MVS Unit Testing Work with business analyst for QA testing and trouble shooting.
  • Adhered to the overall QA processes and ensure that the processes are followed by all members of QA and the development.
  • Provided coding, QA testing, implementation, post-implementation support for over 20 programs in support of Citibank's Y2K initiative.
  • Mentor junior test consultants on software QA best practices to increase awareness during test case creation, execution and defect reporting.
  • Provided business management consulting services for selecting a vendor to implement an Anti-Money Laundry solution for Qatar Islamic bank (QIB)
  • Provided support to other divisional staff as they perform QA testing of enhancement and features by providing in-service QA support.
  • Worked closely with Development and QA Resources during coding and testing phases to ensure quality and timely work was performed.
  • Worked closely with QA Manager and test analyst during the system test planning, execution, and production implementation phases.
  • Work to commission assets and systems through change control, patching and QA environments before certifying them for production environments.
  • Programmed in SQA Basic language to automate and extend test scripts that supported the execution of regression and performance testing.
  • Implemented proprietary software development process with emphasis on QA led development and automation implementation upfront (QA Ultra).
  • Provided system support by analyzing, designing, coding, QA testing, and implementing numerous business initiated projects.
  • Developed a gate process for the implementation of voice capture QA initiatives to be implemented in the NICE platform.

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43. POS

low Demand
Here's how POS is used in Information Technology Consultant jobs:
  • Top contributor to Remedy documentation repository
  • Position specifically for registered nurses and other medical staff due to concurrent knowledge of medical terminology and RN/MD/patient interaction and documentation.
  • Proposed and developed a tool that automated the compilation of stored procedures, which significantly reduced the manual compilation effort.
  • Enhanced security posture though raising internal awareness, identifying and reporting gaps while driving vulnerability remediation or mitigation wherever possible.
  • Proposed changes developed training materials, facilitated integration, integrity, compliance and usability of Retirement Manager Software to clients.
  • Provided technical expertise support in developing a winning proposal for a large telecommunications project in support of a government agency.
  • Conducted leadership interviews for gap analysis, requirements elicitation / Developed business/ functional/technical requirements & proposed best business practices.
  • Analyzed complex business needs presented by user community to ensure proposed technical solutions align with business objectives.
  • Analyzed existing paper scheduling and proposed electronic processes integrating and translating former practices into new scheduling process.
  • Managed and conducted evaluations for possible retrofit or replacement of equipment compliance measures for all users.
  • Developed and maintained an on-line repository and project notebook that contained all Verizon project related material.
  • Developed business cases, proposals, and presentations for justification and cost/benefit analysis for IT spending.
  • Composed and Presented software documents and trained other analyst to capitalize on knowledge and understanding.
  • Develop proposals for solutions to improve efficiency and productivity while lowering cost and other overhead.
  • Propose off-site backup location and disaster recovery planning policies for organizational business continuity scenarios.
  • Analyze risk assessment findings and propose realistic mitigation and remediation strategies for vulnerabilities discovered.
  • Proposed business cases and won buy-in across multiple teams through effective communication and analysis.
  • Assume overall responsibility for the development of preliminary and final project quotations and proposals.
  • Post-certified each production release and provided post-certification status and test report to the management.
  • Performed network analysis and assessments, and implemented proposed solutions options for customers.

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44. Novell

low Demand
Here's how Novell is used in Information Technology Consultant jobs:
  • Served as a System Administrator for a 4-server system utilizing NOVELL 3.12 and 4.02 supporting 200+ users and application software.
  • Engineered and implemented the physical facilities of 7 NOVELL NETWK Sites.
  • Supported approximately 80 Personal Computers in a Microsoft Windows NT Networking environment and provided client side support of Novell GroupWise.
  • Provided Help Desk phone and Oracle-Mastermind database support in Novell/Windows 95 environment.
  • Provided Help Desk Oracle-Aptify CG database support in Novell/Microsoft environment.
  • Assisted in successful transition from Novell Architecture to Microsoft Networking.
  • Provided identity management by using Active Directory and Novell.
  • Specialized in Novell NetWare specific software development.
  • Trouble shoot issues related to Novell, GroupWise, MS Office, WordPerfect, printers and other hardware / software issues.
  • Provided Help Desk phone, desktop, email, software, websites, network, database support in Novell/Notes R4 environment.
  • United Oil Products - Developed application in VB 4.0 to run on Novell network system that tracked barrels within their plant.
  • Planned and directed the migration of infrastructure from Novell 3.12 to 4.11 and desktops from MS Windows 3.11 to 95.
  • Install software on dorm computers (Anti-virus, updates, Novell email); manage and maintain the functionality of printers
  • Upgrade of system components and networking procedures involving a Novell network with Windows 2000, XP, and 98 desktops.
  • Maintain client and internal networks consisting of Windows, Linux & Unix, Novell and MacIntosh based servers and workstations.
  • Included responsibility for overseeing the smooth operation of the following platforms: AS/400, stand-alone PC's and Novell network.
  • Administered various Local Area networks consisting of Novell 5.x, 4.x, 3.x back-ends, and Windows 9895NT clients.
  • Provided telephone support to remote VAX/Novell administrators at 52 American Heart Association sites in cities around the United States.
  • Perform and assist help desk personnel with trouble ticket calls concerning migration from Novell GroupWise to MS Outlook.
  • Collaborated with NT, Novell, UNIX, and Database administrators to resolve special account/system related user issues.

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45. Visio

low Demand
Here's how Visio is used in Information Technology Consultant jobs:
  • Managed onshore-offshore Application Development Team through major project implementations and provided supervision over code requirements, code review, and training.
  • Implemented a new business process model for company-wide projects by successfully collaborating & integrating three divisions into one cohesive model.
  • Consolidated technology for 600 radio stations as well as combining technology for two large outdoor advertising companies and television stations.
  • Refined cost/benefit analysis and prepared multiple implementation options for a replacement information system across all divisions.
  • Provided oversight for ID administration team and led a successful project to automate legacy provisioning system.
  • Established overall strategy and vision and communicated this to line of business managers and C-level executives.
  • Designed IT Division's service management processes with integration of national CRM consolidating service delivery.
  • Developed and maintained strong relationships with cross-divisional leaders to clearly define business issues and opportunities.
  • Assembled high-performance production planning teams, delivering visionary leadership required to achieve objectives within specifications.
  • Support business or other division within the department to establish client/server & firewall requirements.
  • Provided guidance and assistance with network installation, application installation and resource provisioning.
  • Delivered IT architecture and operational details for newly formed medical transcription division.
  • Performed business analysis for wealth management division of major financial organization.
  • Prepare Software Requirements Specification for division Accounts Receivable Aging Update Program.
  • Developed communication strategy for corporate goals pertaining to division.
  • Facilitated process design and improvement projects for IT division.
  • Designed and developed reconciliation application for financial division.
  • Conducted Training Needs Analysis across various divisions.
  • Project management and supervision for ongoing projects.
  • Developed vision statement and reference architecture work.

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46. XML

low Demand
Here's how XML is used in Information Technology Consultant jobs:
  • Develop XML file compilation according to Georgia EDI reporting requirements/Excise Tax reporting.
  • Implemented XML based export import functionality for user selected data.
  • Implemented XML Serialization/Validation for data export.
  • Developed customized EDI solutions using XML and flat file technologies in order to move departments away from paper-based transactions and processes.
  • Analyzed stored PL/SQL procedures, functions, packages and XML files to resolve data discrepancies which caused production downtime.
  • Perform extraction, transformation and loading of data from flat files, Excel, and XML to MySQL.
  • Worked on XML mapping, converted SOAP XML into java object and displayed data received onto JSP pages.
  • Created programs for data integration from various sources including Extensible Markup Language (XML) and Microsoft Access.
  • Created Continuing Medical Education (CME) courses in XML and maintained databases and tracking sheets.
  • Implemented Windows Services using WCF framework to exchange XML data over HTTPS with vendor Web Services.
  • Designed the ETL jobs to extract data from XML source files and loading into SQL Server.
  • Facilitated support through XML and HTTP protocols and performed maintenance on Cold Fusion built sites.
  • Mentored development teams on best practices in J2EE, web services, XML, SOA.
  • Worked on architecture, design and development using J2EE and XML, database design.
  • Designed applications using UML diagrams and implemented using Java, XML, and JSON.
  • Use XML extensively to make Data bridge between layers, user controls and database.
  • Used J2EE programming & XML for Enterprise Application Development with application server, Tomcat.
  • Developed XML modules and corresponding XML to tune application performance for various services.
  • Developed and tested major modifications to a CICS replication program using WebMQ XML.
  • Directed data mapping required for the HIPAA flat files and XML processes.

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47. User Accounts

low Demand
Here's how User Accounts is used in Information Technology Consultant jobs:
  • Conducted general network administration duties including adding, deleting, and modifying user accounts in Microsoft Active Directory Services.
  • Verified user accounts, tested password files using multiple security tools and eliminated unused services.
  • Create and manage user accounts using Active Directory along with implementing troubleshooting processes.
  • Configured and modified user accounts in Active Directory.
  • Used Active Directory to create/modify/delete user accounts.
  • Created user accounts using Active Directory
  • Created and maintained/managed user accounts.
  • Manage, create and maintain user accounts, user groups, and profiles in domain and assists with troubleshooting network issues.
  • Provided day to day security administration for user accounts, group membership and share access using Active Directory Users and Computers.
  • Managed Active Directory updates within Microsoft Windows Server configuring user accounts and passwords and Microsoft Outlook account setup for all employees.
  • Administered user accounts through Active Directory (AD), performing password resets and resource management using Microsoft Server 2008 R2.
  • Established and maintained network user accounts, user environments, directories and security and installs network printers and queue management.
  • Migrated user accounts, files, printers, Exchange 2000 e-mail accounts and security settings across domains and operating systems.
  • Administered client's Blackberry Enterprise Servers, created and maintained user accounts, and assisted with migration to GoodLink Technologies.
  • Managed Windows 2003 user accounts; permissions, security groups, and granted access to network shares and other resources.
  • Removed unknown user accounts via Active Directory, checked all cabling and performed Virus Scans to all Servers and Desktops.
  • Created and administered VPN and user accounts, as well as quota limits and mailboxes in Exchange Server 2003.
  • Administered user accounts, file share permissions, security issues and solutions, operating system patches and backup strategies.
  • Supported the Network Administrator in management of C&W, including network connectivity, user accounts and printers.
  • Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices Active Directory.

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48. DB2

low Demand
Here's how DB2 is used in Information Technology Consultant jobs:
  • Stayed on as consultant for 1 month after the project went to production to handle any COBOL II or DB2 concerns.
  • Screen and Program analysis and design using CICS/COBOL II/DB2, coding and testing batch programs to produce various reports field reports.
  • Participated in developing a new COBOL, DB2 Worker Compensation Insurance Policy system and enhanced the online Insurance Claims Processing system.
  • Designed and coded a DB2 warehouse system that integrated data extracted from TESSERACT's HR, Benefits, and Payroll systems.
  • Assigned to create Functional Requirement documents of different business applications that are COBOL, CICS, DB2, MQ based programs.
  • Have performed complex SQL data mining business requirements for various card member data requests from both Oracle & DB2 databases.
  • Maintained and implemented necessary enhancements to the Readers Digest Magazine's Customer Billing system, utilizing COBOL, DB2, CICS
  • Converted two existing VSAM files to DB2 for the state DOT system involving six CICS programs and two batch programs.
  • Tested and maintained data integrity across multiple databases (internal SAS, DB2; external: Access and Excel).
  • Streamlined nightly batch jobs to extract data from DB2 and FOCUS databases on VM/CMS and transfer via FTP to MVS/TSO.
  • Designed and coded new batch and online programs using COBOL / IMS-DB / DB2 /IMS-DC and performed testing thoroughly.
  • Managed and trained a team of programmers for the successful implementation of GUI-based version of COBOL/DB2 mainframe insurance system.
  • Worked on tickets, did analysis of the issues, provided solutions and created DB2 queries to generate reports.
  • Resolved client issues and maintained product support utilizing SQL on DB2 database platform reducing the number of issues75%.
  • Created SQL Stored Procedures for sending large amounts of data from DB2 to the 3rd-party Marketing data warehouse.
  • Analyzed, wrote specifications and coded programs in COBOL/DB2/CICS to migrate the international Pay Proceeds to NetX360 platform.
  • Report Development using SAP BusinessObjects XI connected to DB2/400 in an Ecuadorian pharmaceutical company in year 2009.
  • Interfaced directly with users to delivery daily support of a legacy COBOL, CICS, DB2 system.
  • Developed, tested and maintained software applications, main and sub-routines using (COBOL/DB2 and C/UNIX/ORACLE).
  • Developed programs using SQL to access data stored in the DB2, a relational database management system.

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49. Cobol

low Demand
Here's how Cobol is used in Information Technology Consultant jobs:
  • Monitored and updated back-end data by inter-communicating between ColdFusion and COBOL.
  • Maintained program enhancements for an IMS/COBOL-based customer billing application.
  • Contributed toward multiple, concurrent projects while leveraging skills in EDI and AS/400 programming languages (RPG, COBOL, CL)
  • Maintained MobilTrack billing system, which included writing programs and modifying existing programs using COBOL, CICS, IMS and VSAM.
  • Modified existing COBOL CICS on line and batch programs for business changes production implementation with addition of new as needed.
  • Developed COBOL modules to enhance processing speeds of invoice creation and reporting programs that were written in COGNOS Powerhouse.
  • Prepare technical specifications for system integration effort between existing COBOL/ASSEMBLER system, JBOSS applications and MICROSOFT ARGO TELLER system.
  • Maintained, modified and enhanced critical online and batch COBOL programs and related CLP on the AS/400 legacy system.
  • Worked on Validated Agency Match System (VAMS) maintaining and updating current COBOL / CICS programs as requested.
  • Managed the Y2K remediation project modifying over one thousand programs containing over one million lines of COBOL code.
  • Modified existing COBOL and ColdFusion software to correct errors, adapt to new hardware, and improve performance.
  • Authored new COBOL/IDMS conversion programs to be used in data extracts to the new Java/Oracle based system.
  • Code in a mainframe environment in the COBOL language generating programs for batch functions and online functions.
  • Designed and developed changes for IMS Auto and Property Insurance screens and back end systems using COBOL.
  • General maintenance of a small system written in COBOL and DATACOM which involved fixing non-y2k issues.
  • Create test cases and test data to unit and regression test assigned COBOL programs and procedures.
  • Led, managed and facilitated different projects involving: Power Builder, COBOL, and SAS.
  • Improved various IBM Assembler & Cobol-II CICS on-line/batch programs to correct existing problems for communications industry.
  • Converted 4 Assembler macro-level CICS transactions to COBOL command-level for the integration of another system.
  • Created new statistical reporting programs as needed utilizing COBOL / CICS / Natural programming languages.

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20 Most Common Skill for an Information Technology Consultant

Computer Hardware12.8%
Customer Service7.8%
Infrastructure6.3%
Database6.1%
Remote Access6.1%
Windows XP6%
PCS5.9%
Desktop5.7%

Typical Skill-Sets Required For An Information Technology Consultant

RankSkillPercentage of ResumesPercentage
1
1
Computer Hardware
Computer Hardware
9.3%
9.3%
2
2
Customer Service
Customer Service
5.7%
5.7%
3
3
Infrastructure
Infrastructure
4.6%
4.6%
4
4
Database
Database
4.5%
4.5%
5
5
Remote Access
Remote Access
4.5%
4.5%
6
6
Windows XP
Windows XP
4.4%
4.4%
7
7
PCS
PCS
4.3%
4.3%
8
8
Desktop
Desktop
4.1%
4.1%
9
9
SQL
SQL
4.1%
4.1%
10
10
Setup
Setup
3.5%
3.5%
11
11
Technical Support
Technical Support
3.2%
3.2%
12
12
Active Directory
Active Directory
3%
3%
13
13
Backup
Backup
2.9%
2.9%
14
14
Troubleshoot
Troubleshoot
2.5%
2.5%
15
15
Business Requirements
Business Requirements
2.5%
2.5%
16
16
Project Management
Project Management
2.3%
2.3%
17
17
Small Business
Small Business
2.2%
2.2%
18
18
Internet
Internet
2%
2%
19
19
Recovery Procedures
Recovery Procedures
1.7%
1.7%
20
20
VPN
VPN
1.6%
1.6%
21
21
Linux
Linux
1.5%
1.5%
22
22
OS
OS
1.5%
1.5%
23
23
LAN
LAN
1.4%
1.4%
24
24
Vmware
Vmware
1.2%
1.2%
25
25
Cloud
Cloud
1.2%
1.2%
26
26
Mac
Mac
1.2%
1.2%
27
27
ERP
ERP
1.2%
1.2%
28
28
Sharepoint
Sharepoint
1.1%
1.1%
29
29
Unix
Unix
1.1%
1.1%
30
30
Voip
Voip
1.1%
1.1%
31
31
Suite
Suite
1.1%
1.1%
32
32
Management System
Management System
1%
1%
33
33
Hardware Issues
Hardware Issues
1%
1%
34
34
Html
Html
1%
1%
35
35
DNS
DNS
1%
1%
36
36
Computer System
Computer System
0.9%
0.9%
37
37
Tcp/Ip
Tcp/Ip
0.9%
0.9%
38
38
Citrix
Citrix
0.8%
0.8%
39
39
CRM
CRM
0.7%
0.7%
40
40
Troubleshot
Troubleshot
0.7%
0.7%
41
41
Javascript
Javascript
0.7%
0.7%
42
42
QA
QA
0.7%
0.7%
43
43
POS
POS
0.6%
0.6%
44
44
Novell
Novell
0.6%
0.6%
45
45
Visio
Visio
0.6%
0.6%
46
46
XML
XML
0.6%
0.6%
47
47
User Accounts
User Accounts
0.6%
0.6%
48
48
DB2
DB2
0.6%
0.6%
49
49
Cobol
Cobol
0.6%
0.6%

45,515 Information Technology Consultant Jobs

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