Information technology consultant jobs in Lancaster, PA

Direct Wire & Cable is seeking an IT Manager to lead and support technology operations at our Denver, and Lancaster facilities. This role oversees service desk management, infrastructure, cybersecurity, and business systems in a dynamic manufacturing environment. The ideal candidate will bring strong leadership, technical expertise, and a commitment to continuous improvement. This position includes regular travel between sites (about 20% based on business needs) and requires flexibility to provide on‑call support during both weekdays and weekends when necessary. Responsibilities: Manage and develop a team of IT professionals supporting business systems, infrastructure, and reporting Oversee ERP, MRP, and manufacturing systems, including SYSPRO and SQL Server Lead networking and infrastructure support (routers, switches, VPN, VLAN, VMWare) Administer Active Directory, onboarding/offboarding processes, and device management Ensure cybersecurity measures are implemented and monitored across all systems Provide technical support to on-site and remote employees Maintain IT policies, procedures, and compliance standards Collaborate with internal stakeholders to execute the IT roadmap and organizational initiatives Manage vendor relationships and software licensing Monitor KPIs and ensure maximum system uptime Requirements Bachelor's degree in IT, computer science, or related field; or 5+ years in IT management Experience with ERP systems in a manufacturing setting 3+ years leading a service desk and managing networking infrastructure Proficiency in Office 365, Azure AD, Exchange, SharePoint, OneDrive, and Teams Strong communication, documentation, and troubleshooting skills Preferred: Experience with SYSPRO, SQL Server, Power BI, Cisco, VMWare, Meraki, Verkada, and InTune Benefits Medical, dental, and vision coverage for employees and families starting on day one Company-funded Health Reimbursement Account (HRA) Optional Health Savings Account (HSA) and Flexible Spending Account (FSA) Coverage options for disability, accident, critical illness, hospitalization, and life insurance Access to our Employee Assistance Program (EAP) 401(K) with a 5% company match after 90 days of employment Pet insurance Generous paid time off, wellness days for on-site roles, and paid holidays Our Core Values Be a Great Person: Practice the highest integrity, care for and respect all, and always do the right thing. Serve Your Customers Well: Do whatever it takes for customer success, be driven for mutual success, and be willing to sacrifice for the greater good. Do Great Work: Seek continuous improvement, take the initiative and be proactive with solutions, be eager to share your ideas, and practice fanatical attention to detail. Be a Great Teammate: Be positive, enthusiastic, and energetic, be fun to work with and for, be a good listener, and be eager to serve others well. Background check, drug screening and references required. Direct Wire participates with eVerify.

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Reporting to the Associate Manager Better For You R&D and working at the Technical Center, the position will collaborate with multiple scientists within the Better For You R&D team to achieve innovation goals and programs. The individual will perform basic tasks and follow standard work methods or specific instructions required to support product development. Responsibilities include: Working in partnership with scientists and engineers to create samples and prototypes using different technologies and methods. Performing basic calculations, data collection, handling ingredients, computer applications, good manufacturing practices, and pilot plant manufacturing production. Being dependable, proactive, and demonstrating excellent communication skills. Working specifically on protein bars, low sugar/zero sugar chocolate confections, and potentially zero sugar hard candy & gummies. Specific Role Focus Areas: Benchtop development Pilot plant testing Equipment assembly and preparation Support in-plant initiatives such as trials, sales sample production, and start-ups Identify project support needs Partner with project leaders on planning and execution Ability to lift up to 50 pounds and prepare product for testing Ability to learn and apply new skills quickly Good time-management and organization skills to manage multiple projects Open to traveling up to 15% of the time Major Duties / Responsibilities: 80% - Partner with project leaders to prepare for and perform equipment trials, make samples using equipment and new technologies, and clean equipment 10% - Participate in developing trial protocols, enter data, analyze results, document experiments, develop SOPs, and report outcomes 10% - Maintain an organized, clean, and sanitary laboratory workspace, manage inventory of ingredients and supplies, and ensure regulatory compliance through entry of ingredient/packaging information in the lot tracking database Top Three Technical Skills: 40% - Ability to prepare and execute trials on food equipment in the pilot plant 30% - Ability to develop written documentation and/or communicate orally 30% - Ability to collaborate with scientists Must Haves / Requirements: GED/HSD with a minimum of 2-3 years of related experience, or BS in a non-related field with no experience Desire to work in the food industry in the local area Ability to travel for work outside of the local area Ability to work overtime as needed Software Skills and Purpose: MS Office Industry Experience: Preferred experience in produce processing, food manufacturing, or research and development Team Size: Support role; will work closely with others and have individual work. Team size: 10 Work Environment: Labs, pilot plant, desk work, and occasionally manufacturing facilities for tests and trials Upcoming Projects / Busy Seasons: Project work is ongoing within a fast-moving and dynamic R&D program.

Network Engineer - Pennsylvania Candidates Only (Onsite in Lancaster, PA) Salary: $70,000-$85,000 Type: Full-Time | Direct Hire Abel Personnel is seeking an experienced Network Engineer who currently lives in Pennsylvania and can work onsite daily in Lancaster. This role supports multiple Pennsylvania locations and requires someone who can hit the ground running with advanced networking, Azure hybrid infrastructure, and senior-level troubleshooting. Responsibilities: • Manage and support a hybrid Azure/on-prem infrastructure • Configure and maintain firewalls, switches, routers, VLANs, VPN tunnels, and routing protocols • Act as the senior escalation point for complex issues • Troubleshoot and prioritize issues across multiple PA sites • Support Windows Server, AD, IAM, Exchange, VMware/Hyper-V • Assist with Power BI, Fabric, and data/reporting environments • Maintain documentation, monitoring, diagrams, and network security • Ensure uptime, performance, and reliability across locations Qualifications: • Up to 10-15 years of Network Engineering or Infrastructure Engineering experience • Hands-on Azure and hybrid cloud experience • Strong firewall, routing, and switching configuration skills • Experience supporting multiple sites • Familiarity with Power BI or Microsoft Fabric is preferred • Excellent communication and ability to work independently • PA residency required - must live within commuting distance to Lancaster • Preferred certifications: CCNA, CCNP, Azure, Network+, Security+ Important: Only candidates currently living in Pennsylvania and able to work onsite in Lancaster will be considered.

🚀 Ready to help shape the future of connected industry? Apply today and bring your technical expertise to a global leader in industrial communication and automation! This is a hybrid-style role based in York, PA. About HMS We shape the connected world! HMS Networks makes the world more connected, productive and sustainable. HMS industrial communication products enable millions of machines such as robots, drives and HVAC systems to get connected to software and systems - A necessity to meet the future demands for energy efficiency and sustainability. Position Summary The Technical Support Engineer plays a key role in helping customers successfully connect, configure, and operate our solutions. In this customer-facing technical role, you will troubleshoot issues, analyze system behavior, and provide clear, actionable guidance that strengthens customer confidence in HMS. You'll own case resolution from initial contact through closure and collaborate with senior technical experts when deeper investigation or advanced problem-solving is required. This role directly contributes to our mission of making the world more connected, productive, and sustainable. Essential Job Functions Customer support including fault replication, software/hardware troubleshooting and configuration. Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Uses technical expertise using standard operating and diagnostic protocols to resolve complex system issues. Identifies, documents, and escalates customer issues as appropriate. Monitors and tracks all support tickets, provides call/email status updates at regular intervals and communicates status to customers. Provides subject matter expertise to customers in the specified product area. Uses strong written and interpersonal skills to convey technical information to customers in understandable terms. Has the ability to manage customer relationships, expectations, and problem resolution. Maintains a professional demeanor when faced with difficult situations. The successful candidate will have a can-do attitude combined with strong customer support skills and ability to manage diverse projects. Minimum Requirements Associate degree in Electrical Engineering Technology, Computer Information Systems, Electronics/Engineering Technology, or a related technical field, OR Equivalent combination of education and hands-on experience. Demonstrates oral and written communication skills to effectively interface with all levels of management and staff, customers and outside business contacts. Attention to detail and accurate recordkeeping abilities are a must. Must have a basic understanding of Microsoft Office applications. Proficiency with English language both written and verbal communication. Preferred Qualifications Previous experience troubleshooting electronic equipment Previous experience using Zendesk or a similar system for ticket tracking. Additional language skills in Spanish, French, Portuguese a plus. Knowledge of or experience with industrial automation systems including Panel Meters, PLCs, drives, HMI, I/O, instrumentation, sensors, basic TCP/IP network skills, and other devices used in industrial control systems Travel As needed 5% About You You're someone who loves digging into technical challenges and turning confusion into clarity. You get energy from helping customers and pride yourself on staying calm, professional, and solutions focused even when the pressure is high. You enjoy being the person others rely on to troubleshoot, explain complex concepts in simple terms, and guide them toward success. You're curious, hands on, and eager to keep learning, whether that means exploring new technologies, improving your troubleshooting skills, or diving deeper into industrial automation. You ask smart questions, document what you learn, and collaborate well with teammates when problems require a deeper level of expertise. Most importantly, you take ownership. You follow through, communicate proactively, and treat every customer interaction as an opportunity to build trust and confidence in HMS. HMS Networks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HMS Networks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are looking for an IT Support contractor to provide on-site IT support to business users for our Continuing Care Retirement Community client located in Lititz, PA. This role serves as initial point of contact and provides day to day technical support to end users. Primary Responsibilities Install, configure and troubleshoot computer hardware and software Assist with system access, account setup and change requests Monitor helpdesk ticketing system queue and act as primary point of contact Coordinate break/fix work with company MSP including deliveries and installs Manage IT projects as needed and assist with departmental projects Requirements Excellent problem solving and troubleshooting skills Detail-oriented approach to tasks Customer service-oriented attitude Qualifications A+/Net+/Microsoft certifications strongly preferred Basic knowledge of LAN/WAN networks and TCP/IP troubleshooting Strong reading, writing and verbal communications skills 3+ years IT experience including supporting a Microsoft Windows environment Experience with Microsoft 365 including SharePoint and Teams Capable of working independently as well as part of a team Flexible, quick learner who is resourceful, perseveres and understands the value of documentation The ability to communicate and work with all levels of staff who possess varying degrees of technical skills Be able to do physical work including squat, kneel, crawl, use/work on a step ladder, sit, walk and stand for sustained periods as well as the ability to lift up to 25 pounds if needed Flexibility to work on-site in Lititz, PA for approximately 20 hours a week Job Type: Contractor Rate: $30-40/hour

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Apply Lead IT Specialist (SYSTEMS ANALYSIS) Department of Defense Defense Logistics Agency J62-AXBC Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: * Battle Creek, MI: $105,383 - $137,000 * Columbus, OH: $109,966- $142,957 * Dayton, OH: $109,308- $142,103 * Fort Belvoir, VA: $120,579- $156,755 * New Cumberland, PA: $120,579- $156,755 * Ogden, UT: $105,383 - $137,000 * Philadelphia, PA: $116,123- $150,962 * Richmond, VA: $110,083- $143,109 Summary See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: * Battle Creek, MI: $105,383 - $137,000 * Columbus, OH: $109,966- $142,957 * Dayton, OH: $109,308- $142,103 * Fort Belvoir, VA: $120,579- $156,755 * New Cumberland, PA: $120,579- $156,755 * Ogden, UT: $105,383 - $137,000 * Philadelphia, PA: $116,123- $150,962 * Richmond, VA: $110,083- $143,109 Overview Help Accepting applications Open & closing dates 12/05/2025 to 12/12/2025 Salary $105,383 to - $156,755 per year See Summary Section below for more salary information. Pay scale & grade GS 13 Locations 1 vacancy in the following locations: Battle Creek, MI Whitehall, OH Wright-Patterson AFB, OH New Cumberland Defense Logistics Center, PA Show morefewer locations (4) Philadelphia, PA Hill AFB, UT Fort Belvoir, VA Richmond, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment Types Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status Yes Announcement number DLAJ6-26-12846025-MP Control number 851727500 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Clarification from the agency "Agency" means current permanent DoD employees. Veterans include Veterans Employment Opportunities Act (VEOA) eligible veterans. Videos Duties Help * Leads a team responsible for the analysis of various complex Automated Information System (AIS) logistics business processes, develop... * ...and review solution alternatives, and performs impact analysis with customers and system users for fixes, enhancements, and other changes. * Develops application specifications and documentation to address changes or fixes as necessary for problem resolution, including level of effort estimates. * Participates in evaluation and testing phases, including system, security, performance, 508, and user acceptance testing. * Participates in release management, transition, and deployment activities. * Leads the team in identifying customer requirements through facilitation sessions, joint application development sessions or through one-on-one customer meetings and interviews. * Negotiates with customers regarding unfeasible requirements, while identifying and providing alternative approaches/solutions. Requirements Help Conditions of employment * Must be a U.S. citizen * Tour of Duty: Set Schedule * Security Requirements: Non-Critical Sensitive * Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. * Fair Labor Standards Act (FLSA): Exempt * Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. * Recruitment Incentives: Not Authorized * Bargaining Unit Status: Yes * Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information. * This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations. Qualifications To qualify for a Lead IT Specialist (SYSANALYSIS) GS-2210-13 your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: * Analyzes automated information system (AIS) logistics business processes, develops and reviews solution alternatives, and performs impact analysis with customers and system users for fixes, enhancements and other changes. * Develops application specifications and documentation to address changes or fixes as necessary for problem resolution, including level of effort estimates. * Assists in the selection and integration of Commercial-Off-The-Shelf (COTS) and/or the design, testing, and implementation of Government-Off-The-Shelf (GOTS) Automated Information Systems (AIS) solutions. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information For Important General Applicant Information and Definitions go to: ****************************************************************** Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: ********************************************************************************** Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. The assessments for this job will measure the following Competencies: * Reading Comprehension * Decision Making * Accountability * Attention to Detail * Customer Service * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Self-Management * Stress Tolerance * Teamwork * Reasoning Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * To begin the application process, click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. * Click the Submit Application button prior to 11:59 PM (ET) on 12/12/2025. * After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA. * If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements. * NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit *************************************************** Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation. To preview the questionnaire, please go to ********************************************************* Agency contact information Jesime McCullough Phone ************ Email ******************** Address DLA Information Operations J6 8725 John J Kingman Rd Ft Belvoir, VA 22060-6221 US Next steps If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required." Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

This position is responsible for developing, analyzing, designing, and supporting AS/400 application systems that facilitate the business processes. The individual will perform problem analysis, provide effective communication to end-users and the IT team, and respond to help calls. They will also be involved in developing technical documentation, conducting departmental training, and ensuring compliance with company policies and regulations. Collaborating with business customers, aligning tasks with department metrics and goals, and maintaining application documentation are key objectives. The role requires expertise in AS/400 platform and Synon programming language, along with strong communication and problem-solving skills. Experience in business systems analysis and support, as well as familiarity with manufacturing, sales, and financial processes, is preferred. The position may involve 24/7 support on a rotational basis.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Supportive of all desktop systems, peripheral equipment (printers, IP Phones, Scanners, etc.) and productivity applications (MS Products and client software) to insure reliable, secure operation. Assist in support of all server applications, network maintenance, point of sale system, Oracle, and Micros Systems. This role will pay an hourly rate of $35.00 to $40.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 14, 2025. Responsibilities Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software Administration and repair of critical systems Prepare and install system images and profiles, server builds, configuration Provide connectivity to users in the meeting rooms for special events, as required Timely completion of projects assigned by manager Diagnose and correct system problems; including user errors, configuration errors, and bugs Evaluate and configure new hardware/software systems Assist end-users with all system related queries Diagnose and repair hardware; including printers, computers, terminals, and other devices Qualifications Information Technology operations experience is preferred. Knowledge of SAP scheduling and batch processing is preferred. Oracle, MICROS, POS experience is preferred. System backup experience is preferred. Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Excellent communication and computer skills are needed, including knowledge of MS Office products. Leadership skills are preferred. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Job DescriptionDescription: The IT Operations Manager is responsible for the managed services team, data center technical support, service desk and project functions delivered by the services team. The position requires skills in network management, vendor management, team, and project management, and understanding of business objectives and needs. Summary/Objective The IT Operations Manager supervises the daily activities of the Service Desk Team that supports the Cloud and Infrastructure division within Weidenhammer. These team members are the first line of support for all Cloud and Infrastructure clients. This role is responsible for managing a team of resources who provide first and second level support for inbound support cases. In addition, this role supervises all case queue activity across the division and works with team members and their respective managers to ensure all cases are completed within Cloud and Infrastructure's Service Level Objectives and in accordance with our client experience expectations. Essential Functions Shall be responsible for ensuring the efficient and consistent operation of all operations related activities in a Managed Service Provider capacity Ensure successful achievement of all requirements of standard IT operations and support activities and duties Identify and apply appropriate management frameworks to various components of operations and service delivery Integrate all operational activities, labor resources, and tools into one cohesive service delivery environment Ensure standard processes are developed when needed and always followed. Existing processes are established for change and configuration control and management, security patches, and system builds; review and update these when the need is identified. Project oversight for services projects sourcing from the managed services team Manage support staff across data center footprint and is directly responsible for the 24 X 7 monitoring and operations of client managed environments, support of critical applications and providing leadership during major system outages Initiate and foster business partnerships with clients, vendors, engineering teams Supervise team activities and daily, weekly, monthly routines to ensure Level 1 and Level 2 service levels are maintained Resource management including reviews and performance plans As required and determined by workload assist in hiring and maintaining appropriate staffing levels to meet the objectives of the department Maintain technical acumen around core solutions and services and ensure that we promote the education, training, and where necessary, certifications of team members Assist in establishing policies and procedures that align with the organization's overall goals and objectives. Ensure the implementation of standards of performance and make policy changes as needed Ensure change management procedures are adhered to and advertised to the team Participate in regulatory audits and client responses; preparation and involvement in exercises, i.e., SOC-1, SOC-2, etc. Assist in monitoring and management of performance metrics to client accounts, timely reporting, involvement in status reviews as necessary, case reporting metrics, etc. Work with team to consistently strive for improvement in performance of support and administrative activities Assist with the technical design relative to core infrastructure upgrades, expansion, and technology shifts Assist in sales development opportunities Assist with new partner relationship opportunities Management representative to clients on a day-to-day basis Contribute to the department objectives for revenue attainment and profitability. Requirements: Competencies · Demonstrated, knowledge of PC's, operating systems, applications, networks, and hardware concepts · In-depth knowledge of general business function(s) and business operations · Proficient with wide range of technologies (Microsoft, VMWare, Network Fundamentals, etc.) to effectively lead a technical team · Customer focused · Understanding of IT processes and procedures concepts · Excellent troubleshooting capabilities · Strong analytical and problem-solving ability to effectively prioritize and execute tasks · Strong written and oral communication skills are required · Highly self-motivated and directed with keen attention to details · Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner · Ability to plan and to meet short turnaround deadlines · Strong Thought Leadership and Project Management and Awareness Skills Supervisory Responsibility Team Members include Service Desk Analysts I, Service Desk Analysts II, Lead Service Desk Analysts, System Administrators, System Engineers, and other related Network and Systems technologists and consultants. Required Education and Experience · Bachelor's or master's degree in technical or business disciplines, or related experience · Minimum of 6 years related IT and Leadership experience

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics Internship Overview The TAIT Internship program is a fully immersive, experiential program. Interns are placed in a department based on their major and interests, but it is up to them to set goals and define their experience at TAIT. We take pride in pushing the boundaries of what's possible, and we're committed to nurturing emerging talent. We're excited to offer a unique and rewarding internship experience that goes beyond the typical coffee runs and photocopying tasks. We're looking for motivated and passionate individuals to join us on this journey of growth, learning, and achievement! Are you ready to roll up your sleeves, challenge yourself, and make a real impact? If so, you're the kind of intern we're looking for. At TAIT, we understand that internships are a two-way street. While you'll be gaining valuable experience, you'll also be contributing to our team and projects in meaningful ways. We encourage you to set your goals, develop your skills, and help shape your own experience. Position Details Position: IT Support Intern Job Specifications: The IT Support Intern will work with TAIT's international IT team to provide technical support to internal TAIT staff in Lititz and around the world. This role is hands-on and focused on delivering efficient customer service to the organization while assisting with other IT projects. + Location: West Lincoln Facility in Lititz, PA + Duration: June 2026 - August 2026 + Compensation: $18/hr. + Schedule: Interns are scheduled to work 40 hours per week on 1st shift dependent on projects and business needs + Eligibility: This role is open to U.S. Residents only + Intern Responsibilities: + **Incidents & Service Requests** + Work on assigned incidents and service requests to resolve issues related to hardware, software, access & permissions, etc. + Identify areas of improvement based on completed tickets (e.g. process improvement or new documentation) + **Documentation** + Review and audit existing documentation for accuracy, readability, formatting, usage of screenshots, etc. + Provide complete list of reviewed Guru cards with notes on completed (or suggested) changes by Week 8. + **Inventory / Asset Management** + Work with team to continue organization and audit of ITSM (Freshservice) inventory controls as well as layout and labelling of local storage areas + Deliver completed inventory audit of existing deployed hardware in Lititz buildings, ensuring all hardware is appropriately labelled and added to ITSM asset management by Week 10. + **Onboarding, Offboarding, and Role-Based Resources** + Assist team with handling bi-weekly onboarding and as-needed offboarding requests, ensuring all equipment is returned and software licenses reclaimed + Verify ongoing "role-based resource requirements" for different roles/teams to confirm which hardware or software is needed for each job function + **IT Project Support** + Complete assigned tasks on IT projects (including in support of other IT teams such as Infrastructure, Cybersecurity, Networking, Apps & Reporting). + Deliver a summary report of completed work by Week 12 including updates in Asana as necessary. Qualifications To qualify for this internship, you must meet the following: Currently pursuing a degree or equivalent in a related field: + IT + Computer Engineering + Basic understanding of IT concepts and systems (Windows/MacOS, Office365 / Exchange email, basic hardware/software/network troubleshooting) + Experience with ITSM / ticketing software (Freshservice a plus) + Familiarity with common TAIT applications (Slack, Box, Zoom, Okta, Asana, Salesforce) is a plus. + Strong documentation and organizational skills. + Ability to work independently and communicate effectively in a global team environment. Potential Career Paths This position also provides a path for continued growth as a: IT Service Desk, App Developer Why Choose TAIT? + Housing: We offer a housing stipend our onsite interns in PA, NY, FL, CO, NV, and CA. This benefit applies to interns who live more than 50 miles from the worksite and would need to relocate to the area to complete their internship. + Gigs: You may be eligible for full time or part time conversion upon successful completion of your internship program* + Real-World Impact: Your work here won't just be busy work. You'll be an integral part of our team, contributing to projects that truly matter. Previous interns worked on actual projects that have been seen by millions of people! + Professional Growth: We're committed to helping you grow and learn. You'll gain hands-on experience in your chosen field and develop skills that will serve you well in your future career. + Mentorship: You won't be navigating this journey alone. Our team of experts will provide guidance, mentorship, and support to help you excel. + Innovation: We live on the cutting edge of innovation, and you'll be part of our team's creative solutions and groundbreaking ideas. + Networking: Build your professional network by connecting with industry leaders, fellow interns, and our experienced team. Are you ready to embark on a journey of growth, learning, and achievement? Join us and be a part of something special at TAIT. Your internship is not just a step in your career; it's a leap forward. Apply today! TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking individuals for contract positions for the PA Department of Human Services. Please submit a resume and salary requirements to be considered. Job Responsibilities and Experience Requirements (not all inclusive): Server, Network and IVR Support (Support, Maintenance, Disaster Recovery, Backup) Monitor Network Status and Resolve Issues Server Management, Upgrade and Expansion Server Security Management and Support of Network Software (Upgrades, Patches) Management and Support for LAN interfaces to local county data processing networks Management and Support of Voice Gateways (IVR System, Inbound/Outbound Calls) Management and Support of Cisco Call Managers and IVR Platform Management and Support of Content Delivery Network End User and Desktop Support (Help Desk Level 1-3) Manage User Accounts Network Implementation, Installation, Relocation (Including Remote Sites) Desktop/PC/Workstation Support Email/Exchange Support (4000 mailboxes) Management of Citrix Connectivity Print Support and Management Security/VPN/Firewall Asset Tracking Project Management Knowledge Transfer Possible Positions: 1. Local Team Lead: Minimum of (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network. Minimum of CCENT (Cisco Certified Entry Networking Technician) Certification, or higher). Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher). 2. Server Support Personnel: Minimum of (5) years of experience installing, configuring and troubleshooting Windows platform server. At least one (1) of the following certifications: MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012. 3. LAN/WAN Support Personnel: Minimum of five (5) years of hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches. Minimum of three (3) years of hands-on experience in web based ACNS version 5.1 or higher. Content Engines, Content Delivery Manager and Content Router. Experience utilizing CISCO monitoring tools and products · CCENT (Cisco Certified Entry Networking Technician) Certification, or Higher. Across the LAN/WAN support team, the following certifications must be held by any one (1) or combination of staff members of the LAN/WAN Support team: CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security (+) Accreditation. 4. Internet, Email and Firewall Support Personnel: Minimum of five (5) years of experience in implementing router-to-router VPN encryption and Internet security solutions including PIX. Minimum of five (5) years of experience in configuring and tuning web servers for large, diverse groups of users. This minimum experience requirement must be met within a seven (7) year period immediately preceding the RFP release date. Minimum of five (5) years of experience in deploying and administering Microsoft Exchange servers. Experience in implementing “thin client” technology is preferred. CCA (Citrix Certified Administrator) or CCAA (Citrix Certified Advanced Administrator) certification. 5. Help desk and desktop support staff: Minimum of three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations. Must have current experience with MS Windows 7 and develop knowledge of future MS Windows releases (e.g. Windows 10). Hands-on experience in using automated service desk tools (experience in using ServiceNow is preferred). Job Application Instructions: To be considered for these positions please submit a resume (2 page max) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED. Compensation: Compensation will be commensurate with experience.

You have 15+ years of passenger rail systems experience and a Bachelor's degree in Engineering. You have significant employment experience with a passenger railroad, and/or a consulting engineering firm with a focus on the railroad industry . You are already an expert. Robson Forensic will train you to be a forensic expert. As a Railway Systems Engineering Forensic Expert , you will: Investigate railway systems incidents. Analyze railway systems procedures, applying your comprehensive knowledge of standards and practices. Write clear, scientifically sound reports. Provide expert testimony . You will delve into the "why" behind incidents, critically assessing decision-making, operational procedures, and the standard of care. This role offers you a chance to: Use your cumulative training, experience, and critical thinking skills. Collaborate with highly respected experts. Continuously learn and grow. Make a tangible difference. Requirements: You have a Bachelor's degree in Engineering from an ABET-accredited program. You have a P.E. license or an EIT/FE and can become a P.E. within 6 months. You have 15+ years of hands-on passenger rail systems experience (additional freight experience is a plus). Depth of experience should include some combination of consulting design work, construction, manufacturing, engineering, operations, and/or maintenance of rail operations, rail infrastructure, and/or rolling stock. Breadth of experience should include a working knowledge of some combination of mainline track, rail yards, sidings, stations (above & below grade), terminals, grade crossings, tunnels, bridges, switches, signal systems, power systems (overhead catenary, third-rail), locomotives (diesel, diesel/electric, or electric power), passenger cars, transit cars, freight cars, maintenance-of-way cars/vehicles, rolling stock maintenance, facilities maintenance, maintenance-of-way, Federal Employees Liability Act (FELA), railroad worker safety, track safety, passenger safety, etc. You can work both independently and as part of a collaborative team. You have excellent technical, analytical, writing and communication skills . You are willing to travel about 20% on average. You have a valid driver's license and the ability to drive. Prior forensic experience is not required. We seek professionals eager to apply their deep industry knowledge to a challenging new domain. Location: Lancaster, PA or Columbus/Dublin, OH areas ABOUT US: Robson Forensic is a national leader in expert witness consulting, providing technical expertise across many fields within engineering, architecture, science, and a broad range of specialty disciplines. Employees at Robson Forensic work alongside highly respected experts from both industry and academia. Our forensic experts are engaged in meaningful casework that is consequential to industry and society. Robson Forensic provides a unique working dynamic that blends collaboration and autonomy. We are an Equal Opportunity Employer. HOW TO APPLY: If this opportunity meets your expectations for a challenging and rewarding career, and you meet our minimum requirements, please apply and attach your resume and a cover letter outlining your professional background and experience.

* Hiring in 2026* This position will work as at a technician level, under close supervision to support the IT Bureau in day-to-day operations of the bureau. The fundamental reason the position exists is to support City server-based applications, networks, telecommunication systems, and equipment by troubleshooting and maintaining IT systems. This position reports to the Chief Data and Technology Officer. This job does not require any significant programming skill. However, the employee is expected to have significant skill in diagnosing and debugging PC. * Follows safe practices in the performance of duties. * Respond to staff requests for help through a web-based ticketing-system * Supports all technology systems of the City of Lancaster and its departments including but not limited to hardware, software, local and web-based applications, audio/visual equipment. * Assists staff with hardware and software challenges. * Assists staff with new hardware and software through the use or development of training and training materials. * Troubleshoots hardware and software issues. Attempts to replicate reported technical problems and look for solutions. * Upgrades systems to enable compatible software. * Monitors overall network performance; recommend changes or upgrades, as needed. * Maintains and continually updates knowledge of security protocols, IT systems, networking infrastructures, and database systems. * Documents and executes proper Cyber Security requirements. * Performs system administration duties-including but not limited to addition or change of user profiles, passwords, menus, and libraries; analyze system utilization; system monitoring and general housekeeping (shared responsibilities). * Performs other duties: Security System and PC changes, manage Windows images for PC's, PC support, printer support. * Maintains working components through repair or replacement. * Manages IT systems and has access to confidential employee and City information. Education, Training and Experience * Network/Infrastructure and Telecommunications: * Must have a minimum of Associate's Degree in Computer Science or a related field from an accredited college or university or * Three (3) years of progressively responsible experience in personal computers maintenance, wide area networks analysis and maintenance, telecommunications support (with at least one year experience in VoIP systems), and customer training/assistance. * Both are preferred. Licenses and Certificates * Possession of a valid Pennsylvania State Driver's License is required. Environmental Conditions * Indoors, Environmentally Controlled. Safety Equipment Used or Needed * None Comments * This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities. * Knowledge of safe practices in an office environment * Knowledge of software installation * Knowledge of telecommunications * Knowledge of standard operating systems including Windows, OSX, and Linux * Knowledge of Active Directory and Microsoft Azure * Knowledge of web-based applications * Must have sound analytical thinking skills and attention to detail * Ability to write and follow documentation and procedures * Ability to solve and understand computer and software problems when they occur * Ability to select different types of hardware for complicated systems that may need special hardware * Ability to establish and maintain effective working relationships with other administrative officials and the general public * Ability to prioritize work, to be flexible, and to work well under pressure * Proven ability to read, write, speak and comprehend English is required * Proven ability to work as part of a team and to collaborate successfully with others is required * Proven ability to adapt to new or changed situations and to show flexibility in making improvements in work processes and operations is required. * Proven ability to remain confidential when exposed to sensitive and personal information. * Ability to explain technical problems in layman's terms. * Commitment to Core Values (Quality, Teamwork, Integrity, Respect)

Requirements What You Bring: Strong technical knowledge with an electronics background. At least 2 years' experience with Security System installations and proficiency in hardware/software/network troubleshooting. Fundamental technology certification such as Access 101, Video Surveillance 101, Networking Fundamentals, etc. At least 2 manufacturer's certifications from companies like Panasonic, Bosch, Crestron, Telecor, etc. Experience in commissioning, testing system operations, and meticulous completion of documentation. Intermediate level network and cloud-based system knowledge. Ability to interpret and apply manufacturer documentation, engineered site drawings, copes of work, and matrices of operations. Proficiency in working at heights using lifts & ladders. Solid customer service and communication skills. Impeccable organizational and prioritizing skills within a professional setting. Demonstrated leadership and mentorship capabilities. Industry certifications such as IPVM, ASIS, ESA, NICET, CompTIA, AVIXA, etc. are advantageous. Physical Requirements: Physical Fitness: Ability to ascend/descend ladders and stairs, and access elevated areas to inspect system components installed at various heights. Ability to stand for extended periods, bend, twist, reach, stoop, kneel, or crouch frequently. Hand dexterity to manipulate and handle materials. Capability to lift up to 50 pounds daily; heavier lifting with mechanical assistance or team support. Mobility: Comfort and safety in navigating tight spaces, crawl spaces, attics, and other installation areas. Vision: Visual acuity in at least one eye of 20/40 or better without corrective lenses, or over 20/70 combined vision with corrective lenses; ability to distinguish colors. Note: The physical requirements listed above are representative but not exhaustive of the job demands. What We Offer: Competitive starting wages Paid Time Off in the first year (prorated based on start date) Holiday pay from day one Group Medical Insurance with two plan options Dental Insurance with two plan options Vision Insurance Retirement plan with company match Wellness Program Paid Community Service Opportunities (Meals on Wheels, Blood Drives, Food Banks) At Berkshire Systems Group, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. Berkshire Systems Group, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company.

Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking a System Engineer MCIS to support our program at Fort Indiantown Gap, PA For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role will make an impact: Provides system administration and security technical support for training event and exercise end-user items associated with MCIS systems, Government mandated information system infrastructure systems and services, and/or exercise Information System (IS) devices. Cross-trained on simulation systems Requirements: What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Bachelor's Degree in engineering, science, mathematics, or a related field IAT II Certification 4 years' experience within the past 10 years in planning advanced computer system architectures, supervising implementation of communication systems, and integration of computer systems and interfaces in distributed architectures; 4 years' experience within the past 10 years operating and maintaining infrastructures that include network engineering, Linux and Windows system administration, and storage engineering solutions; 3 years' of experience with U.S. Army MCIS. Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Full-time Description The IT Operations Manager is responsible for the managed services team, data center technical support, service desk and project functions delivered by the services team. The position requires skills in network management, vendor management, team, and project management, and understanding of business objectives and needs. Summary/Objective The IT Operations Manager supervises the daily activities of the Service Desk Team that supports the Cloud and Infrastructure division within Weidenhammer. These team members are the first line of support for all Cloud and Infrastructure clients. This role is responsible for managing a team of resources who provide first and second level support for inbound support cases. In addition, this role supervises all case queue activity across the division and works with team members and their respective managers to ensure all cases are completed within Cloud and Infrastructure's Service Level Objectives and in accordance with our client experience expectations. Essential Functions Shall be responsible for ensuring the efficient and consistent operation of all operations related activities in a Managed Service Provider capacity Ensure successful achievement of all requirements of standard IT operations and support activities and duties Identify and apply appropriate management frameworks to various components of operations and service delivery Integrate all operational activities, labor resources, and tools into one cohesive service delivery environment Ensure standard processes are developed when needed and always followed. Existing processes are established for change and configuration control and management, security patches, and system builds; review and update these when the need is identified. Project oversight for services projects sourcing from the managed services team Manage support staff across data center footprint and is directly responsible for the 24 X 7 monitoring and operations of client managed environments, support of critical applications and providing leadership during major system outages Initiate and foster business partnerships with clients, vendors, engineering teams Supervise team activities and daily, weekly, monthly routines to ensure Level 1 and Level 2 service levels are maintained Resource management including reviews and performance plans As required and determined by workload assist in hiring and maintaining appropriate staffing levels to meet the objectives of the department Maintain technical acumen around core solutions and services and ensure that we promote the education, training, and where necessary, certifications of team members Assist in establishing policies and procedures that align with the organization's overall goals and objectives. Ensure the implementation of standards of performance and make policy changes as needed Ensure change management procedures are adhered to and advertised to the team Participate in regulatory audits and client responses; preparation and involvement in exercises, i.e., SOC-1, SOC-2, etc. Assist in monitoring and management of performance metrics to client accounts, timely reporting, involvement in status reviews as necessary, case reporting metrics, etc. Work with team to consistently strive for improvement in performance of support and administrative activities Assist with the technical design relative to core infrastructure upgrades, expansion, and technology shifts Assist in sales development opportunities Assist with new partner relationship opportunities Management representative to clients on a day-to-day basis Contribute to the department objectives for revenue attainment and profitability. Requirements Competencies · Demonstrated, knowledge of PC's, operating systems, applications, networks, and hardware concepts · In-depth knowledge of general business function(s) and business operations · Proficient with wide range of technologies (Microsoft, VMWare, Network Fundamentals, etc.) to effectively lead a technical team · Customer focused · Understanding of IT processes and procedures concepts · Excellent troubleshooting capabilities · Strong analytical and problem-solving ability to effectively prioritize and execute tasks · Strong written and oral communication skills are required · Highly self-motivated and directed with keen attention to details · Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner · Ability to plan and to meet short turnaround deadlines · Strong Thought Leadership and Project Management and Awareness Skills Supervisory Responsibility Team Members include Service Desk Analysts I, Service Desk Analysts II, Lead Service Desk Analysts, System Administrators, System Engineers, and other related Network and Systems technologists and consultants. Required Education and Experience · Bachelor's or master's degree in technical or business disciplines, or related experience · Minimum of 6 years related IT and Leadership experience