Information technology consultant jobs in Louisiana - 788 jobs

This Opportunity Provides subject matter technical planning support and leadership for capturing, modeling, and analyzing work site information, geographical resources, and spatial and tabular data to inform and create plans for the safe movement of people and products by all modes of transport, to optimize logistics / scheduling / systems, and to account for the economic, social, and environmental impact of projects and initiatives. Provides guidance for multi-site/phase planning projects, site and impact assessment, the preparation of general plans, specific/master plans, public involvement, and regulatory compliance for a variety of client projects relating to equitable transportation development and construction, transportation demand management, mobility planning, multimodal access, surface transportation, and funding. Ensures planning-related project elements and processes are conveyed and acted upon with a high level of quality and compliance to accurately address impact, long-term risks, and future ready solutions by applying and integrating transportation, environmental, and regional planning. Responsible for providing situational guidance to PMs and managers ensuring that responsibilities are delivered and adhered to with a level of quality that meets or exceeds acceptable industry standards. Your Impact Provide oversight with data collection efforts for identifying and compiling observational, spatial, and environmental data concerning a variety of matrices for projects, research, and surveys. Ensure the appropriate use of topographic maps, aerial photographs, GPS data, and other visualization tools to determine exact locations of project areas, associated physical / urban / population / economic / political sensitivities, and to uncover primary, secondary, and tertiary impacts. Prepare, complete, and/or review general plans, specific/master plans, community plans, zoning codes, comprehensive plans, permitting policies and/or development standards for assigned projects, with a particular emphasis on transportation and multimodal accommodation. Ensure technical reports and presentations explain research, findings, and recommendations to plan, address, prevent, control, or restore larger-scale planning challenges and complex problems. Perform professional transportation planning work and conduct investigations, inspections, studies, and surveys to gain further information on a particular problem or issue, verify site characteristics, and/or to plan for future needs affecting equitable development, construction, transportation demand management, mobility planning, and multimodal access. Prepare data and visualizations such as tables, charts, reports, models, infographics, cross-sections, and 3D illustrations for the interpretation or presentation of more complex and larger scale data, findings, or analyses. Prepare applications and represent clients in the approval process with local and regional jurisdictions. Prepare, coordinate, and facilitate public involvement and consensus‑building meetings in support of client project work, answering public questions on behalf of the client, and assisting with long‑range planning efforts on larger‑size or more complex projects. Read, interpret, compose, and review Planning Reports, Categorical Exclusions, EA's, EIRs, and other technical documents. Oversee and monitor cross‑functional teams in executing project work, approval or permitting strategy, impact assessments, and regulatory strategy, including project budgets, tracking hours and expenses, and task completion. Provide high level oversite for desk‑based research and site work, including measurements, data interpretation, demographics, patterns and trends, and computer modeling. Provide analysis, evaluation, and interpretation of facts and data obtained during field and site investigations, offering input with developing action plans for more significant to high‑level challenges and development activities to minimize impacts to the community, population, local economy, and environment. Coordinate with clients, resource agencies, and planning and technical staff, providing a high level of strategic advice, consultancy, and subject matter expertise. Develop a client base for providing high level transportation planning services including identifying additional business development opportunities and engaging in proposal writing and submission. Mentor staff to support their growth and professional development. Collaborate with professionals from a variety of disciplines to provide future ready solutions for clients. Remain current in latest transportation planning subject matter, practices, regulations, and techniques. Exercise responsible and ethical decision‑making regarding company funds, resources and conduct, and adhere to WSP's Code of Conduct and related policies and procedures. Perform additional responsibilities as required by business needs. Who You Are Required Qualifications Bachelor's Degree in Transportation Planning, Urban Planning, Environmental Planning, or a related field (or equivalent experience.) 10+ years of experience working in the transportation planning field, actively engaging in general plans, specific/master plans, zoning code updates, public involvement, and regulatory compliance for a variety of client projects relating to equitable transportation development and construction, transportation demand management, mobility planning, multimodal access, surface transportation, and funding. Advanced proficiency with the transportation project development cycle; including from planning to implementation. Highly proficient with reviewing surface transportation projects and program cost estimates and assessing project readiness for inclusion in the strategic local/regional Transportation Plan. Highly proficient expertise with planning skills for a specific ecosystem(s), geography, transportation networks, systems, and modalities. Extensive knowledge and expertise with relevant approval processes, zoning laws, permitting requirements, notification and compliance practices, and applicable Regional/State/Federal regulatory framework. Demonstrated technical competence leading permitting and approval of assigned planning projects within business sector (e.g. transportation, infrastructure, construction, etc.) Advanced expertise with consulting practices, and established experience coordinating with clients, regulatory agencies, subcontractors, and technical staff required. Ability to work independently and provide guidance and leadership to mid-level to senior level team or project members, with strict adherence to QA/QC. Experienced with providing critical review for documents and preparing technical deliverables and plans with a high degree of complexity. Strong self‑leadership and interpersonal communication skills with the ability to effectively, persuasively, and tactfully interact with employees at all levels of the organization. Experience with discipline‑specific software (i.e., CAD, ArcGIS, Adobe Illustrator, Adobe Creative Suite, Sketch‑Up). Proficiency with technical business writing, office automation and communication software, technology, and tools. Extensive critical thinking and problem‑solving skills required to reach conclusions from testing results, data collation, and identify the most effective solutions to accomplish objectives of assigned projects. Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies. Must be flexible to a variety of schedules to meet business needs and able to prioritize responsibilities and quickly adapt to change in a pressure work environment. Occasional travel may be required depending on project‑specific requirements. Preferred Qualifications Master's Degree is preferred. Essential professional licensure/certification. #J-18808-Ljbffr

We're Hiring: IT Operations Manager - Laboratory / Healthcare (Must be Located in TX or LA) Physicians Group Laboratories (PGL) is seeking an experienced, hands-on IT Operations Manager to lead and support our laboratory IT infrastructure and clinical systems. This role is critical to ensuring our technology ecosystem runs smoothly, securely, and in full alignment with lab operations and regulatory requirements. If you enjoy being the go-to IT leader in a fast-growing healthcare environment-and thrive at the intersection of technology, compliance, and operations-this role is for you. About the Role As our IT Operations Manager, you will serve as the internal point of contact for all IT needs, from day-to-day user support to system implementations and cybersecurity oversight. You'll play a key role in our LIS implementation, act as a bridge between lab operations and vendors, and support technical integrations with external partners as the business scales. Key Responsibilities Serve as the primary in-house IT contact for technical support and troubleshooting Lead implementation and support of clinical and operational systems (LIS, EMR, billing platforms) Act as technical lead for LIS transitions, ensuring alignment with lab workflows and compliance standards Oversee network security, access controls, and cybersecurity best practices Coordinate with external IT vendors for infrastructure, integrations, and upgrades Support integrations with DSOs, procurement platforms, and third-party payer portals Train staff on technology platforms and support onboarding Maintain IT asset inventory, system documentation, and access credentials Support IT policies, risk assessments, and business continuity planning What We're Looking For Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) 5+ years of IT experience, preferably in healthcare, diagnostics, or clinical labs Experience with LIS platforms (Orchard, LabDAQ, etc.), EHR, or RCM systems Working knowledge of HIPAA, HITECH, and cybersecurity standards Strong troubleshooting skills with a customer-service mindset Proven ability to manage projects and communicate with both technical and non-technical stakeholders What We Offer Competitive salary Full benefits package (medical, dental, vision, HSA, DCFSA, 401(k)) Opportunity to lead meaningful technology transformation initiatives Collaborative, growth-oriented culture Mission-driven work within a fast-growing diagnostic laboratory organization Interested? Apply here or message us directly to start the conversation.

At OnPath Credit Union, we share a passion for delivering exceptional service. Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success. If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you! Voted eleven years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer: * Competitive Compensation * Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan * Paid Vacation, Wellness, Sick Time, and more! Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are. Our Mortgage Department is looking for an Empower System Administrator to join our team! The salary range for this position is $96,137.75 to $144,206.63 based on skills and experience. This position is classified as Remote. SCOPE: As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that in partnership with the surrounding departments, provides cost effective financial services for the benefit of our members who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our members and to each other. We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve. Responsible for providing dedicated support for the loan origination system and managing related critical initiatives. Perform day-to-day administrative functions for Empower while following best practices for security and system management. Analyze system configuration and provide recommendations for optimization and adherence to best practice and/or established development standards. Will be involved throughout the solution development lifecycle as the requirements subject matter expert and expected to take responsibility and ownership for the requirements artifacts produced. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. MAJOR DUTIES AND RESPONSIBILITIES: Responsible for Empower system configuration to ensure system performs as required. Verify, manage, administer, communicate, and resolve system issues. Gather and document business requirements, formulate use cases, track requirements, provide status and ensure quality solution throughout the project. Coordinate with internal business partners for updates and customizations. Analyze software upgrades and what effects they have on the department prior to implementation. Address system changes and procedure changes with Operations and other required internal teams. Build and maintain technical relationships with internal and external teams. Effectively communicate technical proposals to team members and management. Develop and maintain Empower documentation for development standards, processes and procedures. KNOWLEDGE AND SKILLS Experience Five years to eight years of similar or related experience, including preparatory experience. Education/Certifications/Licenses A college degree. Bachelor's degree in business, computer science, information systems or analytical techniques preferred, or equivalent work experience. Interpersonal Skills The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position. Other Skills * Five plus (5+) years of Empower system administration experience required including configuration, testing, triage and release management with Empower SaaS application. * Strong Empower knowledge around: -LOS: Setups, Mapping Trees, Workflow Designer, Document Designer, Orchestration Engine, Migration Center -POS: Borrower & Loan Officer Portals -Integrations/Services/AI: Exchange, API/Development Work, AIVA -Docs/eClosing: Wolters Kluwer -Product & Pricing: Optimal Blue, Native PPE -Reporting: AIVA -Task/exception-based workflow knowledge preferred * Familiarity with Empower integrations to external systems. * Strong working knowledge of mortgage and consumer (home equity) loan manufacturing processes from origination to post-closing. * Knowledge of business analysis process and definition of software requirements; familiarity with relational database and client-server concepts. * Intermediate Microsoft Office technical skills. * Strong analytical and problem-solving skills, with the ability to perform complex business and product requirement analysis and then translate them into configuration specifications. * Ability to understand complex problems and to collaborate and explore alternative solutions. * Ability to make decisions that have significant impact on the department's credibility, operations, and services. * Adaptability to adapt to rapidly evolving business priorities and direction. * Experience must include working independently on large and complex projects that built or enhanced production systems. ADA Requirements Physical Requirements Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Disclaimers Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OnPath FCU is an EOE/M/F/Disability/Veteran

Hardware Resources is an industry-leading provider of cabinet hardware, cabinet accessories and kitchen cabinets. Across our six brands, we design, engineer, manufacture, and sell our decorative and functional hardware, cabinets, cabinet organizers, vanities, wood products, and LED lighting for the kitchen and bath. We enjoy an outstanding reputation for quality and service. Hardware Resources is headquartered in Bossier City, Louisiana, and our team members are valued and are encouraged to reach their full potential. We foster entrepreneurial spirit and imaginative teamwork with the freedom to act. Our company offers competitive wages, career growth opportunities, and a generous benefits package that includes PTO (sick time, paid vacation), holidays, 401(k), Employee Assistance Program, medical, dental, vision, and life insurance. What is this job? An IT Systems Administrator is a well-rounded professional with a broad and deep knowledge of computer software, hardware, and networks.A strong problem-solving aptitude and resourcefulness are necessary to succeed in this role. The IT Systems Administrator must be able to diagnose and resolve problems quickly. This position is also responsible for providing superior customer service with a positive attitude to all employees and team members. What will you do? The primary goal for the IT Systems Administrator will be to ensure that the technology infrastructure at Hardware Resources runs smoothly and efficiently.This position will be responsible for maintaining overall system and network health and performance as well as higher level problem resolution. The IT Systems Administrator is an integral part of the IT department and may perform the following duties: System and network monitoring for health and performance. System and network security. System and process design. Server setup, installation, and maintenance for Windows Server software, virtual environments, SAN, and server hardware. Develop and manage implementation plans for IT projects. Performing system upgrades. Provides basic training to users on common applications. Develop expertise to train staff on new technologies. Develop and maintain documentation on IT systems for both departmental and end users. From time to time, provide first level support by responding to telephone help calls and help desk tickets to ensure all user support calls and service requests are handled or escalated in a timely manner. Ensure the computer/equipment room is maintained at prescribed temperature levels and in a clean and orderly condition. Participate in department driven projects. Maintain the confidential nature of matters pertaining to company records, policies and customer lists. Perform all duties in a manner that ensures the IT Department will meet or exceed the measurable objectives for service level to users and system availability. Stay current with technological developments and make recommendations for how Hardware Resources could take advantage of new technology. What do we need? IT Systems Administrator must possess a Bachelor's degree in technical field and have a minimum of 4 years of related progressive experience required. Ability to communicate with all levels of management in a clear, friendly, and confident manner. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to maneuver around computer office/work areas, effectively work in high traffic areas, and respond to visual and aural cues. Must have manual dexterity to operate a computer and other necessary office equipment Must be self-motivated and be able to handle more than one function at a time by being well organized. Must be able to read, write, speak and understand English. Good mathematical and clerical aptitude for accurate record keeping. Excellent customer service skills a must. Understanding of virtualization and virtual desktop infrastructure solutions is preferred. IT Certifications in virtualization technologies, Microsoft, and/or Cisco preferred. Knowledge of scripting preferred. Experience with manufacturing and/or logistics systems preferred. Physical/Mental Demands: Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop and stack. Must be able to respond calmly and make rational decisions when required. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, and crowds. Travel Occasional travel is required to other Hardware Resources locations.

Nalco Water, an Ecolab Company, is seeking an Industry Technical Consultant for our Downstream division. If you are passionate about implementing new technology, helping to troubleshoot and solve complex clients' problems, training technical sales reps, can recommend process treatment programs for sales representatives, and more we invite you to apply! This is your opportunity to join a large growing company offering a competitive base salary, bonus structure and benefits. As an Industry Technical Consultant, you will be primarily responsible for implementing new technology, transitioning new business, and assisting sales representatives in making technical related sales calls and presentations within the division. You will research, identify and define market and product application opportunities for customers with the industry and assist in developing and implementing marketing plans to capture identified sales opportunities. What's in it For You: * The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments * The ability to make an impact with a company that is passionate about your career development * Paid training held in the field and at Nalco Water Headquarters in Naperville, IL * Enjoy a flexible, independent work environment * Receive a non-decaled company vehicle for business and personal use * Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more! What You Will Do: * Assists sales representatives and Corporate Account Managers in making industry-specific technical/application related sales calls and presentations in specific product and market applications * Researches, identifies, and defines market and product application opportunities within a specific industry, for specific customers or groups of customers * Develops plans in conjunction with the field and other SBU members to capture identified sales opportunities * Conducts on-site audits to assess and solve customer problems or meet customer requirements * Provides on-the-job product and sales training as appropriate and identifies training and reference materials needed for field sales training programs * Work with marketing and sales stakeholders to identify new product and program applications and appropriate training * Coach individuals in the organization on processes, applications, technologies, and value documentation Position Details: * This position is remote. * Territory covers North America. * Targeted accounts in the Refining and Petrochemical Industry * Up to 50%, including overnight travel, required Minimum Qualifications: * Bachelor's Degree in Life Sciences or Engineering * Must have a valid Driver's License and acceptable Motor Vehicle Record * No immigration sponsorship offered for this role Preferred Qualifications: * Bachelor's, or Master's, degree in Life Sciences (Biology, Chemistry, Biochemistry) or Engineering (Chemical, Mechanical, Civil, Petroleum) * 5+ years of successful technical implementation, production management, process engineering, technical sales, or field sales support experience * Self-motivated, pro-active, result-oriented professional with an ability to work with minimum direction. * Strong communication skills * Strong Chemistry, Biochemistry a plus, experiences, to include equipment expertise, program optimization, and demonstrated ability to understand a total plant approach to water. * Ideally experience with: * Solids/Liquids separation prior experience * Oil/water emulsions * Secondary Wastewater Treatment * Raw Water Clarification * Lime Softening * Associated equipment * Excellent team orientation, proactivity and sense of urgency in supporting business growth and market leadership through differentiated technology and expertise * Ability to quickly establish technical credibility and form interpersonal relationships * Experience with process instrumentation and industrial automation systems * Other languages proficiency (Spanish, other) About Nalco Water: In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. Annual or Hourly Compensation Range The total Compensation range for this position is $135,400-$203,000 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: * Undergo additional background screens and/or drug/alcohol testing for customer credentialing. * Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Position Overview The Technical Consultant ensures successful design and implementation of overall technical solutions to meet both company and client goals and objectives. The primary focus is to consult and drive design and implementation decisions related to Industrial Control System (ICS) solutions during the sales, design and execution phases of the project. The Technical Consultant leads and consults with teams internally and clients externally to ensure quality design, development, installation and fulfillment of solutions offered. Primary Job Functions Provides functional and technical leadership and support for design, development, and implementation of solutions. Leads and participates in design, development and implementation of solutions related to industrial control system projects with multiple team members. Participates in projects and client pursuits as a Subject Matter Expert (SME) in Automation system solutions. Designs and implements complex integration solutions, adopting various innovative technologies. Creates comprehensive solution documentation, including functional specifications, technical specifications, and diagrams. Supports pre-sales workshops, demos, proofs of concepts, evaluations, and benchmarks. Identifies and resolves technical challenges in the sales cycle utilizing available resources. Delivers tailored technical and functional presentations as well as demonstrations to client audiences. Conduct engaging demonstrations to showcase how our solutions meet specific client requirements. Tests, troubleshoots and provides solutions to technical problems and assists others with technical needs. Leads project teams for design, installation, commissioning, project closure and inspections/reporting. Contributes to estimation, planning and delivery as a technical leader. Provides project level consultancy and client service. Participates and leads the following project tasks: Project Kickoff System Design / Procurement Programming / Configuration FAT SAT / Commissioning Close-out Documentation Secondary Job Functions Provides internal technical consultancy as needed. Ability to fulfill the role of an Automation Engineer. Participate in Automation solution projects as needed. Maintains awareness of future opportunities at client facilities and informs management. Key Competencies Leadership Builds rapport, mentors, and manages effective teams and work groups. Demonstrates and fosters maturity in judgment, ethics, and integrity. Strong decision-making skills, situational awareness, and ability to perform under pressure. Understands others and demonstrates cognitive and behavioral flexibility (Emotional Intelligence). Functional Business/Financial acumen. Demonstrates effective organizational, time management and planning skills. High level of conflict resolution skills and the willingness to make difficult decisions specific to technology or resource needs. Possesses an appreciation of business demands (schedule, scope, budget, and client requirements). Ability to analyze and evaluate work processes, workflow, and budgets to maintain successful project delivery. Foundational Demonstrates flexibility/adaptability in changing and challenging situations. Demonstrates a passion for the business and its success. Clear and concise verbal and written communication. Demonstrates a focus on c service and attention to detail. Demonstrates a commitment to continuous personal, peer and process improvement. Fosters positive energy, creativity, and teamwork across all departments/locations with the goal of furthering the company values and to support the company mission. Requirements Bachelor's degree in a technical field (Computer Engineering, Electrical Engineering, or other Engineering/Technical degree), and 10 years of related experience, or a minimum of 15 years of related experience. Proven experience as a Technical Consultant or similar role providing industrial control system solutions. Proven ability to engage in consultative selling, understanding clients' needs deeply, and proposing solutions that align with their strategic goals. Understanding of industry standards (ISA, NIST), specifically related to Industrial Control Systems. ISA Certified Automation Professional (CAP ) certification preferred. Proficient at reading and interpreting technical documentation (Control System architecture, schematics, manuals, etc.). Deep understanding of the industries in which clients operate including knowledge of industry-specific trends, regulations, and challenges crucial to providing relevant and effective solutions. Advanced knowledge of control systems and related technology solutions utilized by critical infrastructure sectors is preferred. Strong analytical and problem-solving skills to address complex client challenges. Ability to think critically and propose innovative solutions that go beyond immediate requirements. Broad understanding of all components involved in Operational Technology systems from end device to control room to enterprise level. Excellent communication and presentation skills. Ability to travel offshore when necessary. Reliable personal transportation with valid liability insurance. Fluent in verbal and written English. Available for after-hour, weekend, and holiday support. Available for overnight and extended travel. Ability to bend, stoop, crawl, walk and push, pull or lift 50+lbs for an extended period.

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

The IT Technician provides essential Help Desk and technical support for Sunrise Children's Foundation (SCF), ensuring staff can effectively use technology to perform their work. This role focuses on Tier I and Tier II support, assisting with troubleshooting, installations, account access, and device setup. The IT Technician works closely with the Lead IT Technician and IT management to maintain equipment, software, and security systems across multiple SCF sites while developing technical documentation and supporting users through training and responsive service. RESPONSIBILITIES/DUTIES (including but not limited to): Serve as the first point of contact for employees seeking technical assistance in person, by phone, email, or through remote support software Manage and resolve tickets through the organization's cloud-based ticketing system (E-WorkOrders). Diagnose and resolve Tier I and Tier II issues, including account access, printing, email, network connectivity, and application errors. Assist with installing, configuring, and maintaining desktops, laptops, tablets, and peripheral devices. Support setup and troubleshooting of workstations, printers, and other peripherals connected to local or cloud-based networks Assist with installing, configuring, and maintaining desktops, laptops, tablets, and peripheral devices. Monitor and report security alerts, phishing attempts, or device vulnerabilities to the Lead IT Technician. Maintain proper documentation of passwords, access credentials, and IT asset changes in accordance with SCF policies. Assist in preparing IT documentation, user guides, and standard operating procedures as directed. Maintain accurate inventory of IT assets, including computers, tablets, peripherals, and accessories. Assist with basic training for users on software, hardware, and IT best practices. Collaborate with the Lead IT Technician and department leadership to ensure consistent service delivery. Provide on-site and remote assistance across all SCF locations as needed (Las Vegas, Henderson, North Las Vegas, etc.). Work with other departments during organizational and fundraising events as directed. Perform other duties as assigned by the Lead IT Technician or IT & Facilities Director. Executing IT Support Technician responsibilities, including but not limited to setup and troubleshooting standard and non-standard computer software (IBM Security MaaS360, RemoteGhost, Office, Google Chrome, Adobe Reader, ChildPlus, NuancePDF, etc.). PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Requires sustained attention to detail and the ability to sit for extended periods of time. Involves occasional standing, walking, squatting, or reaching. Requires manual dexterity and the ability to lift or move objects up to 50 pounds. Involves driving personal or company vehicles, navigating office/classroom/clinic environments, and effective communication skills. Reasonable accommodations may be made available to qualifying employees to enable individuals with disabilities to perform the essential functions of their job. Qualifications Education & Work Experience High school diploma or equivalent is required. 6 months of IT support or related technical experience required. Preferred Bilingual (English- Spanish) speaking and writing skills preferred. 1 - 2 years of IT support work experience is preferred. Coursework or certification in IT, Information Systems, or a related field is preferred. Experience in non-profit or multi-site organizations is preferred. A valid Driver's License & clean driving record must be maintained throughout the duration of employment with SCF. Skills & Abilities Maintain a positive attitude towards others and interact tactfully and discreetly. Knowledge of Microsoft Windows 10/11, Microsoft 365, and Active Directory user management. Familiarity with Intune device management, basic networking, and endpoint security concepts. Competence in installing and troubleshooting hardware, software, and peripherals. Basic understanding of networking (TCP/IP, DNS, DHCP, VPNs). Experience with ticketing systems, such as E-WorkOrders or similar platforms. Strong troubleshooting and communication skills. Benefits Medical Insurance Dental Insurance Vision Insurance Supplementary Benefits Employer Paid Life Insurance Employer Paid Short-term and Long-term Disability PTO with Accrual Starting at Hire 401(k) with a match COVID Paid Sick Leave 10 Paid Holidays Hardship Assistance Fund Employee Assistance Program (EAP) Wellness Programs

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Under immediate supervision, install, configure, service, repair, and maintain information technology systems in both a stand‐alone and clientserver environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers. Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability. Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network. Install, optimize and troubleshoot Local Area and Base Area Networks. Familiar with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT). Qualifications REQUIRED: IT experience required. Certified in accordance with DoD 8570.01 ‐ M Information Assurance Technician (IAT) Level I: A+, Network+ In addition: One of the following is required: MTA, MCTS, MCSA, CompTIA A+, CompTIA Network +, CCNA High school Diploma or General Equivalency Diploma (GED) Additional Information For more information, Please contact shail Jha ************ Shail.JhaATartechinfo.com

Requirements What you will need to be successful in this role: 2 years of experience as a Tier 2-3 network or systems administrator Experience with Microsoft 365 (Entra ID, Intune, Exchange, SharePoint, OneDrive, Security/Compliance) Experience with Active Directory (User management, GPO, Security Policies, etc.) Experience with server virtualization (VMWare ESXi, vCenter, vSphere, Azure) Experience with Server/Network monitoring software Experience with Windows Server and Client Operating Systems Ability to prioritize and multitask Deadline and detail-oriented Strong troubleshooting and critical thinking skills Pay Range: $33.65-$45.67/hour FLSA and Employment Status: Non-exempt; Full-Time Techneaux Technology Services, LLC is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its team members. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

As a Sr. IT Customer Support Specialist here at Honeywell, you will play a pivotal role in providing world-class customer service and technical support. You will be responsible for resolving complex technical issues, leading a high-performing support team, and driving customer satisfaction. Your expertise and leadership will shape the future of our IT support operations and contribute to our commitment to customer success. You will report directly to our Sr. IT Customer Support Supervisor, and you'll work out of our Shreveport, LA or Baton Rouge, LA location on a hybrid work schedule. + Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F. This role will support the Workplace Support Services leadership team to drive consistent IT service delivery and supplier performance for critical sites. You will be required to participate in onsite, face-to-face or virtual engagement with key stakeholders, functional peers and IT business partners and be able to provide oversight and management of our critical IT services using consistent standards, management operating system (MOS) and utilizing industry and Honeywell best practices. This position will also play an important role to provide input on the design, development and support needed to advance key transformation-based programs, projects, system upgrades, in support of continued business growth across all our core services. When defined, this will act as the IT Site Champion. KEY RESPONSIBILITIES + Help define, manage, and assist with the supplier management governance processes and procedures. + Contribute to delivering a robust governance structure, align with the contractual commitments with IT suppliers, and encourage appropriate innovation and development. + Define robust MOS with the IT suppliers, partners and peers at the site and key business contacts to ensure clear and regular reporting, in line with contractual obligations. + Review and manage the supplier-based SLAs, OLAs, SLOs as per the standard work defined, by proactively monitoring the customer escalations, customer satisfaction and feedback to drive improvements in user experience and reduce user effort to obtain IT services + Proactively monitor and facilitate incident escalation to ensure minimum resolution time and adequate engagement across IT teams. + Support customers initiate or consume IT services or processes through enablement training and facilitation across IT services within geographical responsible area. + Act as IT Site Champion when defined and drive the end-to-end accountability within IT to build confidence and trust. + Build local expertise having global mindset, by taking ownership and leaning in to support standardization and service improvement. + Provide escalation support and supplier management to site & business leaders as well as to provide direct on-site IT service and support, including proposed design review, facilitate execution, technology upgrades and project work. + Ensure full adoption and implementation of Honeywell standards, tools, processes and strict adherence to Honeywell policies. + Work with cross-functional IT support organization and our suppliers in the planning and execution for other core services including, but not limited to: Cyber Safety, Audit & Compliance, merger and acquisitions, Cross-Functional IT alignment + Support businesses to adopt new technologies and drive transformation and cost savings initiatives + Provide guidance and recommendations for operational support in security, compliance, specialized applications, corporate audits, risk and cyber self-assessments, sustainable disaster recovery and business continuity, and protecting information in non-federal information systems + Coordinate with vendor supplier on systems monitoring, event escalation, root cause / corrective action analyses, disaster outage response and management + Ensure vendor supplier engagement where cross functional IT support and alignment is required + Ensure customer satisfaction targets for site customer feedbacks are achieved + Develop roadshow and showcase initiatives and support customer training requirements. MUST HAVE + Minimum 3 years of IT experience with increasing technical and operational responsibilities + Minimum 3 years of experience supporting IT Infrastructure, Desktop and Site based IT Services + Minimum 3 years of experience working with contracting, managed service and third parties (internal and external) + Minimum 3 years of experience working in large enterprise IT environment supporting the design, development and deployment of large enterprise IT projects. + Minimum 3 years of experience managing and support IT sites and providing service at the in environments with greater than 1,000 end-users WE VALUE + Bachelor's degree in technical degree or business + Strong communication and customer service and support skills + Ability to listen and to communicate effectively in proactive manner at all levels of the organization + Ability to work under pressure with a strong business acumen and customer centric focus Excellent Interpersonal and communication Skills + Ability to function in a collaborative environment with business clients + Ability to take proactive steps in managing problems + Facts oriented approach, problem-solving mentality, critical thinker + Solid understanding of infrastructure and business support related experience in Honeywell is a plus + Excellent Communication Skills: ability to influence internal / external customers, suppliers, and team members to drive best outcome for Honeywell with the ability to deliver complex information to diverse audiences + Ability to provide clear and concise reporting + A high degree of knowledge and experience supporting critical IT service and support at very large sites (>250 people) or environments including deemed as business critical Knowledge of security concepts, standards and processes + Six Sigma certified and ITIL certification is a plus US Citizen requirement: Must be a US Citizen due to contractual requirements. BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here (******************************** The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job posting date: December 22, 2025. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. THE BUSINESS UNIT The Corporate (CORP) business unit at Honeywell provides centralized support and services to the entire organization. As a BI Architect, you will be part of the CORP team, working closely with various business units to drive data-driven decision-making and enable the organization to extract valuable insights from our data assets. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

ORGANIZATION We are an established oil distribution and auto parts company operating in a highly competitive and rapidly evolving market. With a strong focus on customer satisfaction and innovation, we strive to deliver superior products and services to our clients. We are now seeking a highly experienced, positive, IT Systems / Reporting Analyst. Position Summary: In support of Central Oil and Supplies core mission, this position provides intermediate level analytical support to the department. It assists in identifying and analyzing reporting and process issues affecting the organization and in identifying and implementing automated reporting enhancements. Create advanced SQL queries and build automated reports in various platforms including Microsoft Reporting Services and MS Power BI displaying the results. Develop MS SharePoint applications and forms as needed to support customer care. Qualifications: Pursuit of a bachelor's degree or equivalent in training and experience. Working knowledge of Microsoft SQL Server. Working knowledge of DTS/SQL Server Integration Services. Working knowledge of MS SharePoint, MS Power BI, MS Automate. Relational database experience. Excellent analytical skills. Preferred Qualifications: Project Management Experience. Experience with .NET technologies. Strong analytical skills, graphing, and tracking of raw data. Experience in telecommunications or call center environments Good understanding of quality assurance and quality control principles, using quality tools and root cause analysis. Responsibilities: Maintain information in databases. Analyze data related to the department's activities. Prepare automated reports related to department's activities Develop personal professionalism and expertise through ongoing education and/or training by staying abreast of current and future industry and market trends. May perform special projects or other duties as assigned May make recommendations to management related to department's activities Provide support in testing and implementation of applications or reporting releases and fixes Research and resolve system/reporting issues Assist in identifying reporting enhancements Builds solutions in MS Power BI, SharePoint, Automate

About Us We are a Managed Services Provider (MSP), VoIP Provider, and Fiber ISP delivering cutting -edge technology solutions to businesses. Our services include managed IT support, network infrastructure, VoIP systems, and fiber internet solutions. We are expanding our team and looking for an IT Support Manager who can handle Level 1 & 2 support tickets, manage SLAs/KPIs, improve documentation, and oversee support operations. This position will also require occasional travel to customer sites, data centers, and remote office locations. This role is hands -on and leadership -oriented, requiring someone with strong troubleshooting skills across Windows, Linux, networking, VoIP, security, automation, and cloud technologies while also ensuring documentation, process improvements, and service delivery meet high standards. This position is also on -call for nights/weekends as needed. Key Responsibilities Technical Support & Troubleshooting (L1 & L2) Provide hands -on troubleshooting for Windows, Linux, and mac OS systems. Manage Active Directory (AD) structure, Group Policy (GPO), hybrid AD environments. Troubleshoot networking issues (firewalls, VLANs, VPNs, BGP, DHCP, DNS, routing). Configure and maintain MikroTik, Juniper, and other enterprise network devices. Diagnose and resolve VoIP issues (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS). Perform packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.). Support Azure AD, Intune, and identity management (Okta, CASB, Zero Trust). Maintain and troubleshoot hyper -converged environments (Hyper -V, VMware, StarWind, TrueNAS Scale, Proxmox). Manage Veeam backup & disaster recovery solutions. Implement security hardening, endpoint protection, and compliance measures. Automate repetitive tasks using PowerShell, Python, or Bash scripts. Documentation, SOPs & Process Improvements Maintain and improve documentation in ITGlue, Hudu, Confluence, and Wiki systems. Create and update Standard Operating Procedures (SOPs), knowledge base articles, and internal training materials. Establish a weekly documentation quota to ensure consistent documentation of systems, processes, and resolutions. Identify and implement process improvements and automation to enhance efficiency. Management, SLA, KPIs & Reporting Ensure SLA compliance for ticket response and resolution times. Track KPIs for IT support performance and identify areas for improvement. Generate and present weekly/monthly reports on SLA compliance, ticket resolution, and documentation progress. Work with leadership to refine IT processes, service delivery, and automation. Conduct periodic performance reviews and mentorship for junior technicians. Travel & On -Call Responsibilities Travel to customer sites, data centers, and remote office locations as needed for support and project work. Be available for on -call rotations for nights, weekends, and critical incidents. Ensure urgent issues are addressed promptly and escalations are handled effectively. RequirementsQualifications & Skills Required Experience & Knowledge 3+ years in an MSP, ISP, or enterprise IT environment handling L1/L2 support. Strong expertise in Windows Server, Active Directory (GPO, OU design, hybrid AD). Linux system administration (Ubuntu, CentOS, Debian, Rocky). Hands -on experience with MikroTik, Juniper, and enterprise network infrastructure. VoIP troubleshooting (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS). Packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.). Experience with security hardening, MFA, Zero Trust, endpoint protection. Backup & DR solutions (Veeam, Datto, Unitrends, TrueNAS, ZFS, BTRFS). Proficiency in PowerShell, Python, or Bash scripting for automation. Preferred Experience (Not Required, But a Plus!) Azure AD, Intune, and identity management (Okta, CASB, Zero Trust). ImmyBot, Rewst, and RMM tools (NinjaRMM, Datto RMM, Automate, Kaseya, Auvik, etc.). SIEM, log analysis, and security frameworks (NIST, CIS, SOC2). ISP network management (BGP, OSPF, MPLS, PPPoE, VLAN -based L2 transport). Soft Skills & Attributes Ability to work independently with minimal documentation and troubleshoot unknown issues. Strong documentation and organizational skills. Excellent communication and customer service skills. Ability to work under pressure and handle multiple priorities. Mentorship and leadership skills to train junior staff. Certifications (Preferred but Not Required) CompTIA A+, Network+, Security+ Microsoft 365 Certified: Modern Desktop Administrator Cisco CCNA or Juniper JNCIA VoIP/SIP certifications (SIP School, FreePBX, 3CX) Azure Administrator Associate or AWS Certified Solutions Architect Performance Expectations ✅ Handle and resolve Level 1 & Level 2 tickets efficiently. ✅ Ensure 100% SLA compliance for all tickets assigned. ✅ Produce weekly KPI and SLA reports for management review. ✅ Meet the documentation quota for ITGlue/Hudu/Confluence. ✅ Identify inefficiencies and propose automation solutions. ✅ Mentor and guide junior IT staff members. ✅ Be available for on -call shifts as needed. ✅ Travel to customer locations, data centers, and remote sites when required. BenefitsWork Environment & Benefits ✔ Competitive salary based on experience. ✔ Hybrid work environment (remote & on -site as needed). ✔ Travel opportunities to customer locations & data centers. ✔ On -call pay for after -hours support. ✔ Health, dental, and vision insurance options. ✔ Ongoing training and certification support. ✔ Career growth opportunities within the company. Why Join Us? This role is ideal for a technical leader who can manage L1/L2 support, drive IT documentation, ensure SLA/KPI compliance, automate processes, and travel for hands -on support. If you want to take ownership of IT support operations and work with cutting -edge tech, apply today!

Perform advanced systems installation, operation, integration, and troubleshooting in order to maintain optimum Information Technology (IT) system operations. Design and oversee upgrades and new installs of IT systems and services ensuring coordination with Cyber Security Specialist. Perform Tier III upgrades of networking systems, IT systems, and storage networking. Perform Tier III troubleshooting, optimization, and performance management of Internet Protocol (IP), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and routing protocols. Integrate enterprise, regional, and local IT systems ensuring current network operations are sustained or oversee their recovery. Ten plus (10+) years of IT experience including Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT). Must possess a Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA) or a Microsoft Certified Technology Specialist (MCTS) certification. Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws. By applying to the position, you acknowledge that your information will be used by Kaztronix in processing your application.

As a Sr. IT Customer Support Specialist here at Honeywell, you will play a pivotal role in providing world-class customer service and technical support. You will be responsible for resolving complex technical issues, leading a high-performing support team, and driving customer satisfaction. Your expertise and leadership will shape the future of our IT support operations and contribute to our commitment to customer success. You will report directly to our Sr. IT Customer Support Supervisor, and you'll work out of our Shreveport, LA or Baton Rouge, LA location on a hybrid work schedule. Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F. This role will support the Workplace Support Services leadership team to drive consistent IT service delivery and supplier performance for critical sites. You will be required to participate in onsite, face-to-face or virtual engagement with key stakeholders, functional peers and IT business partners and be able to provide oversight and management of our critical IT services using consistent standards, management operating system (MOS) and utilizing industry and Honeywell best practices. This position will also play an important role to provide input on the design, development and support needed to advance key transformation-based programs, projects, system upgrades, in support of continued business growth across all our core services. When defined, this will act as the IT Site Champion. MUST HAVE Minimum 3 years of IT experience with increasing technical and operational responsibilities Minimum 3 years of experience supporting IT Infrastructure, Desktop and Site based IT Services Minimum 3 years of experience working with contracting, managed service and third parties (internal and external) Minimum 3 years of experience working in large enterprise IT environment supporting the design, development and deployment of large enterprise IT projects. Minimum 3 years of experience managing and support IT sites and providing service at the in environments with greater than 1,000 end-users WE VALUE Bachelor's degree in technical degree or business Strong communication and customer service and support skills Ability to listen and to communicate effectively in proactive manner at all levels of the organization Ability to work under pressure with a strong business acumen and customer centric focus Excellent Interpersonal and communication Skills Ability to function in a collaborative environment with business clients Ability to take proactive steps in managing problems Facts oriented approach, problem-solving mentality, critical thinker Solid understanding of infrastructure and business support related experience in Honeywell is a plus Excellent Communication Skills: ability to influence internal / external customers, suppliers, and team members to drive best outcome for Honeywell with the ability to deliver complex information to diverse audiences Ability to provide clear and concise reporting A high degree of knowledge and experience supporting critical IT service and support at very large sites (>250 people) or environments including deemed as business critical Knowledge of security concepts, standards and processes Six Sigma certified and ITIL certification is a plus US Citizen requirement: Must be a US Citizen due to contractual requirements. BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job posting date: December 22, 2025. ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. THE BUSINESS UNIT The Corporate (CORP) business unit at Honeywell provides centralized support and services to the entire organization. As a BI Architect, you will be part of the CORP team, working closely with various business units to drive data-driven decision-making and enable the organization to extract valuable insights from our data assets. KEY RESPONSIBILITIES Help define, manage, and assist with the supplier management governance processes and procedures. Contribute to delivering a robust governance structure, align with the contractual commitments with IT suppliers, and encourage appropriate innovation and development. Define robust MOS with the IT suppliers, partners and peers at the site and key business contacts to ensure clear and regular reporting, in line with contractual obligations. Review and manage the supplier-based SLAs, OLAs, SLOs as per the standard work defined, by proactively monitoring the customer escalations, customer satisfaction and feedback to drive improvements in user experience and reduce user effort to obtain IT services Proactively monitor and facilitate incident escalation to ensure minimum resolution time and adequate engagement across IT teams. Support customers initiate or consume IT services or processes through enablement training and facilitation across IT services within geographical responsible area. Act as IT Site Champion when defined and drive the end-to-end accountability within IT to build confidence and trust. Build local expertise having global mindset, by taking ownership and leaning in to support standardization and service improvement. Provide escalation support and supplier management to site & business leaders as well as to provide direct on-site IT service and support, including proposed design review, facilitate execution, technology upgrades and project work. Ensure full adoption and implementation of Honeywell standards, tools, processes and strict adherence to Honeywell policies. Work with cross-functional IT support organization and our suppliers in the planning and execution for other core services including, but not limited to: Cyber Safety, Audit & Compliance, merger and acquisitions, Cross-Functional IT alignment Support businesses to adopt new technologies and drive transformation and cost savings initiatives Provide guidance and recommendations for operational support in security, compliance, specialized applications, corporate audits, risk and cyber self-assessments, sustainable disaster recovery and business continuity, and protecting information in non-federal information systems Coordinate with vendor supplier on systems monitoring, event escalation, root cause / corrective action analyses, disaster outage response and management Ensure vendor supplier engagement where cross functional IT support and alignment is required Ensure customer satisfaction targets for site customer feedbacks are achieved Develop roadshow and showcase initiatives and support customer training requirements.

Ayers Career College , is seeking an instructor for our Information Technology Specialist program. This is an excellent opportunity to use your experience as an IT professional to teach others seeking education and training. Instructors are responsible for teaching students in our training programs in classroom and hands-on lab settings, ensuring that they gain the knowledge and skills that are required for entry-level employment in their chosen field. Instructors are also responsible for sound educational practices and the academic development of each student. Instructors will also manage their classroom environment and promote a positive and engaging learning experience, provide support, tutoring and other assistance as needed. Instructors are to “model" the professional behaviors, language, and activities expected of our students. Qualified candidates should have: A license, diploma, certificate, or other degree from a recognized institution or organization in the area taught and minimum of 4 years of documented occupational experience in the area taught. Strong communication skills Demonstration of integrity and professionalism in all aspects, including appearance, demeanor, and attitude Ability to work in an observation/coaching style environment Capability to prioritize, accept responsibility, and work within deadlines Superior organizational and problem-resolution skills Basic computer software skills including Microsoft Office: Additional Requirements Must have or obtain the following CompTia Certifications within 12 months of employment: IT Fundamentals A+ Network+ Security+ Ayers Career College has been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today. Compensation: $ 1 depends on experience We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The Mission of Ayers Career College is to educate students to achieve personal and career success. We have been preparing the men and women of the Louisiana, Texas and Arkansas areas for successful and in-demand careers since 1953. With six decades worth of history training students for new careers, we are one of the oldest and longest serving Shreveport colleges today

Job Type: Full-time | Monday - Friday, 8:00 AM - 5:00 PM Monarch Medical Management is a leading integrated medical facility dedicated to delivering high-quality, multispecialty care throughout Greater New Orleans and Baton Rouge. We pride ourselves on compassionate service and personalized attention that puts patients first. Position Overview We're seeking a professional, service-oriented team player to join our fast-paced IT Department as an IT Systems Administrator. In this full-time, non-exempt role, you'll play a key part in maintaining and optimizing the technical infrastructure that supports our healthcare operations. Occasional travel to surrounding clinics is required, and the position is eligible for overtime. Key Responsibilities • Configure and maintain servers to ensure optimal performance • Manage user accounts, permissions, and access controls • Monitor routers, switches, and firewalls to maintain network stability • Provide technical support for healthcare applications, including EHR and PACS • Implement and manage data backup and recovery protocols • Enforce security policies to protect patient data and ensure HIPAA compliance • Collaborate on system upgrades and maintain thorough documentation Qualifications • Associate degree in Information Technology or related field • Proven experience as a Systems Administrator (healthcare experience preferred) • Familiarity with Electronic Health Records (EHR) and PACS systems • Proficiency in Windows and Linux server environments • Experience with virtualization technologies (VMware, Hyper-V) • Strong knowledge of Active Directory, Group Policy, and DNS • Security certifications such as CISSP or CISM are a plus • Excellent communication and interpersonal skills Benefits • Health, Vision, and Dental Insurance (after 60 days) • Continued Education Programs • Paid Time Off • Retirement Plans Monarch Medical Management is proud to be an Equal Employment Opportunity employer. We welcome all qualified applicants regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by law. View all jobs at this company

IT Technician DEPARTMENT: Operations REPORTS TO: FLSA STATUS: Salaried, Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! Essential Duties and Responsibilities Provide day-to-day technical support for hardware, software, networks, and end-user systems, including troubleshooting and issue resolution Install, configure, and maintain desktops, laptops, printers, mobile devices, and related IT equipment Monitor system performance and escalate complex technical issues to senior IT staff or vendors as needed Support user onboarding and offboarding, including account setup, access management, and equipment deployment Maintain accurate documentation of incidents, solutions, and IT inventory to ensure compliance with internal standards. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent hands-on experience 1-3 years of experience providing technical support in a help desk, desktop support, or IT operations environment Skills and Abilities Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, and network issues efficiently Customer-service mindset with clear communication skills to support users with varying levels of technical knowledge Ability to manage multiple support requests, prioritize tasks, and work effectively in a fast-paced environment Attention to detail with strong documentation skills to accurately track issues, solutions, and IT assets COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site or Remote (Venue/Location) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.