Information technology consultant jobs in Medford, MA

IT Delivery Head - Property & Casualty Insurance (P&C) Cambridge, MA (3 Days Onsite - Hybrid) We are looking for an experienced Delivery Head to lead end-to-end technology execution, client relationships, and business expansion for U.S. Property & Casualty Insurance accounts. The role requires a strategic leader skilled in managing large-scale delivery, onshore-offshore teams, and revenue growth while ensuring superior client satisfaction. Must-Have Qualifications B.Tech/B.E. or M.Tech/M.E. with 25+ years in IT services and 15+ years in P&C delivery. Proven success in large enterprise delivery and onshore-offshore models. Expertise in cloud (AWS/Azure), Agile methodologies, and stakeholder management. Preferred Experience in Guidewire, Duck Creek, digital modernization, and data analytics. Ability to manage delivery teams of varying scale. Key Responsibilities Strategic Delivery & Portfolio Leadership Lead product/platform delivery and ensure alignment with client and business goals. Manage multiple P&C accounts and technology portfolios (legacy + greenfield). Define delivery strategy, track metrics, budgets, resources, and team performance. Client Engagement & Business Growth Serve as primary onshore contact for senior client leaders. Grow accounts and revenue in partnership with sales. Lead RFI/RFP responses, demos, POCs, and governance sessions. Drive client satisfaction, operational excellence, and financial outcomes. Onshore-Offshore Delivery Management Ensure seamless execution between global delivery centers. Monitor staffing, visa readiness, and Agile delivery adoption. Manage Managed Services across applications and infrastructure. Capability Building & Team Leadership Build and expand onshore delivery and consulting capability. Hire, mentor, and develop senior leaders and cross-functional teams. Foster CoPs, continuous learning, and innovation culture. Technical Governance & Excellence Guide P&C platform delivery (Guidewire, Duck Creek, etc.). Establish strong SDLC, release, configuration, and compliance frameworks. Evaluate new tools and support architecture decisions and ARBs. Stakeholder & Cross-Functional Collaboration Advise leadership on delivery strategy and industry opportunities. Partner with ADM/AMS teams to enhance offerings and market positioning. Drive efficiency, innovation, and solution development across teams.

Temp IT Analyst - On-Site (Boston, MA) Work Authorization: US Citizens or GC Holders Type: Contract (Short-term; approx. 3 months,) The Temp IT Analyst is a first-level technical support role responsible for delivering high-quality technology assistance, supporting daily IT operations, facilitating meeting technologies, and participating in IT projects. The ideal candidate will have experience in a law firm, financial, or other professional corporate environments and must demonstrate a high level of professionalism, customer service, and technical expertise. Required Skills & Proficiencies Advanced experience with Microsoft Operating Systems, installation, and configuration. Advanced proficiency with Microsoft Office Suite. Strong experience with ServiceNow. Strong proficiency in MS Teams. Advanced to expert knowledge of remote access technologies (Citrix, VPN). Advanced to expert experience with mobile technologies (iOS, iPadOS). Advanced understanding of networking concepts, cabling, and communications hardware. Expertise in inter/intra/extranet technologies. Strong experience with Document Management Systems (e.g., iManage/Work 10). Strong knowledge of customer service best practices. Solid understanding of data security principles. Experience supporting or participating in IT projects and deployments. Qualifications Associate's or Bachelor's degree preferred (or equivalent hands-on experience). 3+ years of experience supporting end users with software, hardware, and networking. 3+ years supporting LAN/WAN and network systems. 3+ years installing, configuring, and maintaining client operating systems and equipment. Prior experience in a professional services or law firm environment preferred. --

We are seeking a dedicated and skilled Field Service Technician to join our team. In this role, you will be responsible for installing, maintaining, and repairing various and computer systems in the field. The ideal candidate will possess a strong technical background and the ability to troubleshoot complex issues effectively. You will work closely with clients to ensure their systems operate efficiently and meet their needs. This includes Client/Server networking expertise. Windows 11 experience. Application and systems' migration. Responsibilities Knowledge of desktop Windows 11, server, server upgrades and migrations a must. Knowledge of Active Directory and user security a must. Conduct regular inspections of equipment to identify potential problems before they escalate. Provide technical sales support by advising clients on product upgrades and enhancements. Qualifications Proven experience in PC/Server maintenance required. Experience using precision measuring instruments for diagnostics is a plus. Technical sales experience is beneficial but not required. Strong communication skills in English are necessary for effective client interaction.

6+ MONTH CONTRACT - W2 LOCAL CANDIDATES Hybrid - Boston MA Act as the primary point of contact for Office 365 support and administration. Working on a small team, candidates will support MS365, Linux, Active Directory, and other cloud systems. Manage incoming trouble tickets related to User Access, System Performance, Troubleshooting system errors, Adds/Changes, Security Issues Stay current of all things Office 365, including changes & updates, roadmap & releases, and third-party solutions Responsible for special projects including customer migrations to Microsoft Office 365 Analyze and provide feedback regarding deployment process and technology improvements Provides technical support to customers using remote tools Suggested Experience Bachelor's Degree in Computer Science or similar work experience 2+ years of professional experience providing admin, engineering and desktop support for Office 365 High attention to detail with the ability to understand complex workflow systems Subject matter expert; Office 365, Active Directory, Networking, Personal & Mobile Computing Device Industry Certifications Suggested - Office 365, MCSE, ITIL or other

Senior IT Support Technician Department: Information Technology Providence, RI | On-site | Full-Time Do you thrive on solving complex IT puzzles and keeping systems running like a well-oiled machine? If so, we want YOU on our team! We're on the hunt for a Senior IT Support Technician who's not just technically sharp, but also a great communicator and collaborator. This is your chance to step into a pivotal role where your expertise will directly impact the success of our operations. What You'll Do Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Problem Solving: Respond to IT issues; hardware maintenance, software, networking, etc. System Maintenance: Install, modify, and repair computer hardware and software. Training: Train computer users and promote good computing practices within the organization. Collaboration: Work closely with other IT staff to ensure smooth operations. Record Keeping: Maintain accurate records of all IT-related issues and actions taken. What You Bring Bachelor's degree in computer science, Information Technology, or related field. Relevant certifications would be a plus. 6 to 8 years of proven experience as an IT Support Technician or similar role. Knowledge of computer systems, hardware, and software. Strong problem-solving skills and the ability to make strategic decisions. Excellent communication and interpersonal skills. In-depth knowledge of IT best practices and industry standards. Preferred technology expertise in Windows AD, ESXI and Veeam Why Admiral? We're a family-owned company with over a century of history-and a vision that's always looking forward. At Admiral, you're not just taking on a role; you're becoming part of something we're building together. Let's make great things happen.

Bristol County Savings Bank has selected S&W to lead the search and selection process for its first Director of Information Technology. Founded in 1846 and headquartered in Taunton, Massachusetts, BCSB is a 179-year-old, mutual community bank that embodies the best of what a community bank can be. For generations, the bank has served consumer and business customers throughout southeastern Massachusetts and Rhode Island and beyond, having been a source of financial stability for customers and the communities it serves through good times and bad. Reporting to the EVP/CIO, this critical leadership role will oversee the bank's IT operations, infrastructure, network security, telecommunications, and business continuity planning while managing a team of six IT professionals. The ideal candidate will have 10+ years of network management experience in a multi-site environment, including at least 5 years of managing technical staff. A strong background in VMware, Active Directory, Office 365, and firewall/network security is essential, with experience in financial services or other highly regulated industries preferred. Familiarity with Fiserv DNA or COCC Insight is a plus. This is an exciting opportunity to shape the technology strategy of a strong, community-focused institution. If you are interested in learning more or know someone who might be a good fit, please reach out to Julia Crouter, ****************************** or anyone on our financial services team.

Molten Cloud empowers creators and rights-holders of media content through technological innovation. The Molten Cloud platform transforms and simplifies today's complex intellectual property rights, content and licensing operations. The platform is used by media organizations to manage over 175M film/TV rights, hosting data and content for over 10% (per IMDB) of all movies known to exist. Founded in the heart of MIT, Molten Cloud is committed to breaking the barriers that hold digital creativity and media experiences back today. We are a diverse team of hackers, hustlers, and hipsters, and are backed by leading media-tech investors and advisors such as Jack Dorsey and Ashton Kutcher. As a Support Engineer at Molten, you will perform a variety of tasks and hold a number of responsibilities. A good candidate should have a strong background in the following areas/technologies: Customer Support: you'll be talking to our customers on a daily basis, answering their questions about the platform, and troubleshooting their issues. Scripting: you'll be writing and executing Python scripts to handle Molten's backend operations for things like database migration, task automation, etc. Databases: you should be comfortable with manipulating large data sets, writing queries, and organizing existing data to prepare for customer onboarding, database migrations, creations, and maintenance System Administration: you're a power user in Linux, but comfortable in a Windows environment as well As an ideal fit for this role, you are analytical, entrepreneurial and organized. Analytical: you are comfortable with data and complexity. You obsess over the details, and no detail is too small for you. Entrepreneurial: you take ownership of your work, collaborate with your teammates to leverage their complementary skill sets, and train yourself to acquire the skills you need to get the job done. You will be given a large amount of freedom, and responsibility, to take on tasks that satisfy our clients. Organized: when things get overwhelming for most people, you have the demonstrated ability to put things in perspective, prioritize your own workload, and deliver results. Our culture is about being rigorous at work and celebrating our big and small wins as a team. At Molten, you will have the opportunity to own and lead your own workstreams, learn from exceptional individuals on the team, and help build technology that matters across the world. Everyone on the team primarily works remotely, and the company reimburses purchases for laptops and other office supplies. Benefits include health, vision and dental insurance, but most importantly - a group of exceptional individuals building industry-defining tech. Salary Range: $65k - $90k Equity Range: 0.0% - 0.1%

This is a customer-facing role where the primary tasks would involve (i) helping customers get set up with the PreVeil's end-to-end secure mail and file sharing solution and (ii) addressing customer technical issues as they come up. As part of this, the person will be closely working with the software development and sales and business teams within the company. Key Responsibilities: Resolving customer questions and issues by service ticket and email Onboarding new customers by conducting live Zoom meetings and providing subsequent training sessions as needed Taking ownership of technical issues, and working with the development team to resolve more advanced issues when necessary Managing IT projects such as file migration, email services, SIEM services and software deployment Documenting troubleshooting and problem resolution steps for internal and external use Skills and Experience: BA/BS degree in Information Technology or a related technical field, or equivalent practical experience. 4+ years of relevant customer support experience of commercially deployed product/service; proven working experience in enterprise technical support Experience working in a fast-paced work environment with a growing customer base Ability to multi-task and prioritize Experienced with enterprise IT software deployments (Windows and Mac). Familiarity with configuring and using common mail clients (Microsoft Outlook and Gmail) Experience using a service ticketing system (Jira and Confluence experience preferred) Excellent written and verbal skills; excellent phone manner Preferred Skills Knowledge of virtual desktops and AWS workspaces is a plus. CompTIA A+ certification Experience with Linux is a plus MSP experience preferred Familiarity with iOS or Android Familiarity with Zoom

Onsite - Boston, MA 6-Month Contract (+ Extensions) Join a global company where technology powers every part of the business. This hands-on role blends IT support, infrastructure management, and technology projects, supporting both onsite and remote users across multiple regions. What you'll do: Deliver 1st and 2nd line support for desktops, laptops, printers, mobile devices, and software applications Troubleshoot hardware, software, network, and connectivity issues in a hybrid environment Configure and maintain endpoints using modern management tools like Intune or similar Support LAN/WAN, Wi-Fi, and cloud-connected devices Assist with rollouts, upgrades, and implementation of new IT systems Provide training and guidance to users on IT tools and best practices Identify opportunities to streamline processes and take ownership of small projects What we're looking for: Experience in 1st/2nd line IT support in a corporate or global environment Comfortable supporting Windows, mac OS, and mobile platforms Familiarity with modern endpoint management, cloud apps, and hybrid systems Strong troubleshooting skills across hardware, software, and networking Self-motivated, proactive, and able to work independently while collaborating with a team If you're an adaptable IT professional who thrives in a varied, fast-paced environment and wants exposure to modern systems on a global scale, this is the role for you.

Akkodis is seeking a - “IT Support Technician” for a Contract position with a client located Clinton, MA. Pay Range: $25-$30/hr. (The rate/salary may be negotiable based on experience, education, geographic location, and other factors.). Responsibilities: The IT Support Technician II is responsible for providing technical assistance in both office and production environments. This on-site position involves troubleshooting hardware, software, and network issues, and supporting staff with day-to-day IT needs. The role requires effective communication, collaboration, and a strong commitment to customer service. Essential Duties and Responsibilities Troubleshoot and resolve technical problems for end-users in both office and production environments. Respond promptly to help desk tickets and provide front-line technical support for hardware, software, and basic network-related issues. Assist with setup, maintenance, and configuration of desktops, laptops, printers, and related equipment. Utilize ServiceNow to manage incidents, service requests, and asset tracking. Document technical solutions, keep records current, and help maintain IT knowledge base articles. Follow ITIL best practices in incident, problem, and change management to uphold service delivery standards and drive continuous improvement. Collaborate with cross-functional teams to resolve technical challenges as needed. Support Fuji Nexim production systems (experience with Fuji Nexim is considered an asset). Ensure compliance with company safety, security, and quality protocols at all times. Provide occasional after-hours support for urgent IT matters. Job Qualifications / Knowledge Requirements Ability to identify, analyze, and resolve technical issues efficiently using structured troubleshooting methods and clear communication. Ability to work independently while managing multiple projects and adhering to established timelines. Strong time management skills with a proven ability to prioritize tasks in dynamic environments. Demonstrate accountability and integrity in all aspects of work, including handling sensitive information. Experience with VOIP systems, ServiceNow, CMDB, Microsoft Active Directory, Mac OS, and local area networks is considered an asset. Experience with Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) is essential. Education & Experience Requirements High School diploma or equivalent required; post-secondary education in IT or related field considered an asset. English is the primary language of communication for this role. Minimum one (1) year of experience in desktop or IT support or an equivalent combination of education and experience. CompTIA A+ or Network + Certifications or equivalent knowledge are considered an asset. Physical Requirements Ability to sit or stand for extended periods and work at a computer workstation. Must be able to push, pull, lift, and carry up to 20 lbs. (occasionally up to 50 lbs as required). Comfortable moving and transporting computer equipment, including monitors, cables, and peripherals. Work is performed in both office and manufacturing environments, with appropriate safety protocols in place. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ***************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

first PRO is now accepting resumes for a Infrastructure Services Engineer role in Waltham, MA. This is a 6+month contract to hire and onsite 3 days per week. W2 candidates only. We're looking for an infrastructure services engineer to join our ranks. Our ideal candidate will possess five or more years of network engineering experience, as well as excellent communication skills, attention to detail, and a collaborative spirit. Must have: - Good CISCO, Palo Alto - ,VMWare, Windows, Linux, Active Directory experience - Azure experience highly preferred Key Responsibilities Perform regular maintenance and updates on infrastructure and network components, including servers, virtualization, and networking equipment. Administer and oversee enterprise network and infrastructure, ensuring optimal performance, security, and reliability. Monitor and respond to system and network alerts, including after-hours incidents, as part of an on-call rotation. Core Strengths and Skills5+ years of experience in network engineering, with hands-on experience in enterprise network and infrastructure operations. Strong knowledge of Layer 2 and Layer 3 networking, dynamic routing protocols, VLANs, VPNs, and network security best practices. Experience working with Cisco networking equipment, Palo Alto firewalls, and Meraki wireless technologies.

Title: Network Support Technician Fully Onsite Job Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines

Infrastructure Engineer - Cambridge, MA (Onsite) An MIT spin-out building a platform that makes AI faster, cheaper, and easier to deploy - cutting costs up to 90% with 2×-15× performance gains for enterprise customers is looking for a Senior Infrastructure Engineer to join their team. What Will I Be Doing? Design, build, and maintain secure infrastructure for Fortune 500 AI deployments Package, release, and manage lifecycle of customer-distributed components (Helm charts, CRDs, operators) Provide infrastructure guidance across AWS, GCP, and Azure with deep knowledge of each platform's quirks Design artifact distribution via OCI registries, GitOps pipelines, and private repos Define contracts between cloud-hosted and customer-hosted environments Implement versioning, upgrade paths, rollback mechanisms, and zero-downtime deployments What We're Looking For: 5+ years infrastructure/DevOps experience with production Kubernetes expertise Kubernetes expertise - written Helm charts, CRDs, deployed operators/controllers in production Multi-cloud fluency - Hands-on experience with AWS, GCP, and Azure quirks and best practices Experience designing software distribution for on-prem/customer-hosted deployments Terraform, CI/CD (GitHub Actions, ArgoCD), container registries, scripting (Bash/Go/Python) What's In It For Me? Pre-Series A startup ($10M seed, Series A planned 2026) Direct impact on Fortune 500 customers and live enterprise AI deployments Work with MIT CSAIL researchers and industry veterans building cutting-edge AI infrastructure Competitive salary, equity, and benefits Apply now for immediate consideration!

Veteran-Owned Firm Seeking a System Cybersecurity Engineer II for an Onsite Assignment at Hanscom Air Force Base (AFB) My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies. At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies. We seek to fill a System Cybersecurity Engineer II role at Hanscom Air Force Base (AFB) in Bedford, MA. The ideal candidate must have an active Secret Security Clearance, a DoD 8570.01-M MGT512-compliant certification, and experience with LogRhythm. Required qualifications include either a BA/BS with 10 years of cybersecurity experience (5 in DoD), an MA/MS with 5 years (3 in DoD), or 15 years of related experience with proper certifications, including 5 years in DoD. If you're interested, I'll gladly provide more details about the role and discuss your qualifications further. Thanks, Stephen M Hrutka Principal Consultant HRUCKUS LLC Executive Summary: HRUCKUS is seeking a System Cybersecurity Engineer II with Secret Clearance for a role at Hanscom Air Force Base (AFB) in Bedford, MA. Position Overview: The System Cybersecurity Engineer II will be able to perform work that involves ensuring the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. Position Responsibilities: Supporting the system/application authorization and accreditation (A&A) effort, to include assessing and guiding the quality and completeness of A&A activities, tasks, and resulting artifacts mandated by governing DoD and Air Force policies (i.e., Risk Management Framework (RMF). Recommending policies and procedures to ensure the reliability of and accessibility to information systems and to prevent and defend against unauthorized access to systems, networks, and data. Conducting risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risks, and protection needs. Promoting awareness of security issues among management and ensuring sound security principles are reflected in organizations' visions and goals. Conducting systems security evaluations, audits, and reviews. Recommending systems security contingency plans and disaster recovery procedures. Recommending and implementing programs to ensure that systems, networks, and data users are aware of, understand, and adhere to systems security policies and procedures. Participating in network and systems design to ensure implementation of appropriate systems security policies. Facilitating the gathering, analysis, and preservation of evidence used in the prosecution of computer crimes. Assessing security events to determine impact and implementing corrective actions. Ensuring the rigorous application of information security/cybersecurity policies, principles, and practices in the delivery of all IT services. Perform the Information System Security Engineer (ISSE) duties in an Information Assurance Workforce System Architecture and Engineering (IASAE) position as outlined in AFI 33-200, AFI 33-210 and AFMAN 33-285 for assigned systems. Perform the Information System Security Manager (ISSM) duties as outlined in DoDI 8510.01 for assigned systems/applications. Perform the Information System Security Officer (ISSO) duties as outlined in DoDI 8510.01 for assigned systems/applications. Other duties as assigned. Required Qualifications: Clearance: Active Secret Security Clearance BA/BS degree with a minimum of 10 years of cybersecurity experience, including 5 years supporting the Department of Defense (DoD); or an MA/MS degree with at least 5 years of experience, including 3 years in a DoD environment; or 15 years of directly related experience with the appropriate certifications, of which a minimum of 5 years must be within the DoD. DoD 8570.01 MMGT512 compliant certification. Experience with LogRhythm. Lab/SCIT management experience preferred. Experience with the Risk Management Framework (RMF). Details: Job Title: System Cybersecurity Engineer II Location: Hanscom Air Force Base, MA Clearance Requirement: Active Secret Clearance Assignment Type: Full-time, Onsite Salary Range: $130,000 - $140,000 per year

Senior Infrastructure Systems Engineer - Hybrid Cloud (Azure / On-Prem / M365) We're seeking a Senior Infrastructure Systems Engineer for a leading investment management firm to take ownership of critical projects across a hybrid cloud environment. You'll design, deploy, and maintain secure, scalable infrastructure solutions spanning Azure and on-prem systems, while driving automation and modernization efforts. What You'll Do: Design, implement, and support hybrid infrastructure (Azure + on-prem). Administer and optimize M365 services (Exchange, Teams, SharePoint, Intune, Purview). Automate and manage infrastructure using PowerShell, Python, or Terraform. Strengthen security, compliance, and observability practices. Collaborate with cross-functional teams to deliver reliable, scalable solutions. What You Bring: 3+ years' experience in hybrid cloud environments (Azure / On-Prem / M365) Deep knowledge of M365, Active Directory, Entra ID Powershell or (Python or Terraform) Ability to manage complex projects independently. Ready to take on a hands-on role shaping hybrid cloud infrastructure? We invite you to apply and be part of a team driving innovation and excellence!

Job Title: Artificial Intelligence Engineer Location: Boston/Hybrid Type: Full-time The Role We're looking for a hands-on AI Systems Engineer to own the deployment, integration, and support of AI-powered tools (LLMs, Copilot, Claude, etc.) while keeping enterprise infrastructure running smoothly in a professional services environment. What You'll Do Build, deploy, and maintain AI applications that supercharge legal and knowledge workflows Manage and optimize cloud (Azure/M365) and on-prem environments (Windows/Linux, VMware/Nutanix, AD, SQL) Write production-grade Python/PowerShell, automate everything, consume REST APIs and SDKs Craft high-impact prompts and fine-tune LLM usage Partner with architecture and ops leadership on strategy, resilience, and continual improvement Research emerging tech and drive efficiency gains Rotate in 24×7 on-call (escalation/triage) You Bring 7+ years supporting mission-critical IT in professional services or similar Real experience with modern LLMs and AI tools Strong Python or PowerShell + familiarity with ML libraries Deep experience with Azure, M365, Active Directory, virtualization, networking, backups Proven ability to solve complex problems independently and communicate clearly Bachelor's in CS or related field

Title: System Engineer Duration: Full-Time Responsibilities Help to translate consumer and stakeholder needs into product requirements, manage requirement change process, and decompose system level requirements to subsystems, modules, and components. Create system architectures that will deliver product features and functionality. Cascade subsystem requirements to platform owners and manage interfaces between subsystems. Identify and charter R&D efforts for all new innovations required to meet program goals. Engage external partners when needed to execute these programs. Assist with learning plan development and prioritization to drive decision making at schedule intervals. Assist with risk analysis mitigation, and validation plans. Lead teams through engineering development using LAMDA/DAMAICor similar systematic tools. Make data driven decisions using the Six Sigma toolbox and coach others in the use of six sigma tools and methods. Have a hands on approach with prototyping and testing. Communicate development progress to senior leadership. The Senior Systems Engineer is required to be hands on with prototypes and testing during development. Support organizational continuous improvement projects to evolve our ways of working. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Requirements: MS or BS in Engineering with 10+ years of engineering experience preferably in high volume consumer product development. Six Sigma Green Belt or Black Belt Certification Experience using statistical software tools like JMP, Minitab, or R Expert level 3D modeling experience (Solidworks preferred). General understanding of systems modeling and finite element methods. A breadth of understanding of all engineering disciplines with strong depth in one or more. Experience leading DFMEA activities and creating validation plans. Proven experience building prototypes, test fixtures, and running experiments. Excellent verbal and written communication skills.

Hi We are looking for an IT Support Engineer with 1-4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools. Job Title: Desktop IT Support Engineer (5) Openings Location: MA / Mansfield Onsite Work Full Time Start date: 18th December 2025 Job Responsibilities: IT Support Engineer - (1-4 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Architecture & Design Support * Support the definition of system and data integration architecture for eCommerce platforms and enterprise systems. * Contribute to solution design documents, data flow diagrams, interface specifications, and integration standards. * Work with senior architects to evaluate design options and ensure alignment with overall platform strategy. Data Engineering & Integrations * Help design and implement data pipelines supporting analytics, tagging, customer data, product information, inventory, orders, and other commerce workflows. * Configure and maintain integration patterns such as APIs, streaming, webhooks, batch jobs, and middleware workflows. * Participate in building data models, schemas, and event structures that support digital commerce operations. * Assist in maintaining data quality, monitoring, governance, and synchronization across systems. * Help design and implement data visualization using BI tools such as Microsoft Power BI , Tableau etc. Implementation & Delivery * Collaborate with engineering teams to translate integration requirements into technical tasks. * Support testing, debugging, and validation of integrations across upstream and downstream systems. * Contribute to documentation and knowledge sharing within the team. * Ensure solutions meet requirements for security, reliability, observability, and performance. Cross-Functional Collaboration * Work closely with product managers, analytics teams, marketing, operations, and customer experience teams to understand data and integration needs. * Help clarify data requirements and ensure correct flow of customer, product, and transaction information. * Communicate technical concepts clearly to both technical and business partners. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Total Rewards: * Salary Range: $71,000 - $115,500 * Actual placement within the compensation range may vary depending on experience, skills, and other factors * Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement * Annual bonus based on performance and eligibility * It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Requirements: * 4-7 years of experience in solution architecture, data engineering, systems integration, or similar roles. * Strong understanding of eCommerce ecosystems and how data flows between CRM, CDP, ERP, OMS, PIM, tagging/analytics, and marketing platforms. * Experience building or supporting API integrations and event-driven workflows. * Working knowledge of data modeling, ETL/ELT pipelines, and cloud-based data infrastructure. * Familiarity with digital tagging, analytics measurement, and customer data capture. * Strong technical documentation, communication, and problem-solving skills. * Ability to work collaboratively within a cross-functional team environment. Preferred Qualifications * Experience contributing to large-scale digital commerce or replatforming initiatives. * Exposure to headless or composable commerce concepts. * Some familiarity with DevOps practices, CI/CD, and cloud-based integration tooling. * Understanding of data privacy and compliance considerations (GDPR, CCPA). * Relevant industry ceritifications such as Microsoft Azure, AWS, Google Cloud or equivalent Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. xevrcyc Please include the job title and location or Job ID # in the email subject line.