Information technology consultant jobs in Metairie, LA

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

The System Administrator I will provide support for user desktops as well as minor administration tasks with company servers and specialized appliances. Supervisory Responsibilities: None Duties/Responsibilities: providing hands-on technical support and deployments. * Deploy and image desktop/laptop systems at scale using KACE SDA or similar imaging tools, ensuring consistent Windows 11 configurations across the organization * Provide in-person hardware troubleshooting and repairs including component replacement, upgrades, and diagnostics * Troubleshoot hardware and software issues on end-user systems, providing timely hands-on resolution for daily support requests * Manage physical IT asset inventory, tagging, and tracking for all distributed hardware * Perform onsite user workstation setups, moves, and technology refreshes * Create, modify, and maintain user accounts across Active Directory, Azure AD/Entra ID, and other managed systems * Develop and maintain automation scripts and workflows to streamline repetitive deployment and configuration tasks * Document technical procedures, create knowledge base articles, and maintain accurate ticket records * Perform data backup and restoration for user profiles and critical files * Collaborate directly with end users and security teams to assess computing requirements and ensure systems meet business needs * Respond to walk-up support requests and maintain IT support area availability Skills and Competencies: * Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management with a strong focus on customer service * Strong documentation skills with ability to create clear, detailed KB articles and ticket notes * Ability to meet multiple deadlines in a fast-paced environment * Ability to effectively manage time and prioritize tasks * Strong problem-solving skills * Hands-on experience with Azure AD/Entra ID user management (password resets, account provisioning, group memberships) * Mobile Device Management (MDM) experience with Intune, or similar platforms for device enrollment, policy deployment, and trouble shooting * Proficient with Windows 11 * Mobile device support (iOS and Android) * Basic Active Directory concepts and user object management * Experience with ticketing systems * Hardware troubleshooting (laptops, desktops, peripherals) * Microsoft 365 administration (user licensing, mailbox management, Teams support) Education, Experience, and Licenses/Certifications: * High School diploma or GED-equivalent * Associate's or Bachelor's degree in computer science, Information Technology, System Administration, or closely related field, or equivalent experience required * Up to 2 years of system administration and network administration experience * Experience with Windows 11 * Experience with Microsoft Office applications * Familiarity with Group Policy and Intune policy Physical Requirements: * Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours) * Ability to operate the equipment used for the job * Ability to lift 30 pounds at times * May be required to work unpredictable hours in emergencies * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job Marginal Functions: A review of this may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Under immediate supervision, install, configure, service, repair, and maintain information technology systems in both a stand‐alone and clientserver environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers. Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability. Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network. Install, optimize and troubleshoot Local Area and Base Area Networks. Familiar with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT). Qualifications REQUIRED: IT experience required. Certified in accordance with DoD 8570.01 ‐ M Information Assurance Technician (IAT) Level I: A+, Network+ In addition: One of the following is required: MTA, MCTS, MCSA, CompTIA A+, CompTIA Network +, CCNA High school Diploma or General Equivalency Diploma (GED) Additional Information For more information, Please contact shail Jha ************ Shail.JhaATartechinfo.com

Perform advanced systems installation, operation, integration, and troubleshooting in order to maintain optimum Information Technology (IT) system operations. Design and oversee upgrades and new installs of IT systems and services ensuring coordination with Cyber Security Specialist. Perform Tier III upgrades of networking systems, IT systems, and storage networking. Perform Tier III troubleshooting, optimization, and performance management of Internet Protocol (IP), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and routing protocols. Integrate enterprise, regional, and local IT systems ensuring current network operations are sustained or oversee their recovery. Ten plus (10+) years of IT experience including Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT). Must possess a Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA) or a Microsoft Certified Technology Specialist (MCTS) certification. Kaztronix is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status or any other consideration made unlawful by federal, state or local laws. In addition, all human resource actions in such areas as compensation, employee benefits, transfers, layoffs, training and development are to be administered objectively, without regard to race, color, religion, age, sex, national origin, disability, veteran status or any other consideration made unlawful by federal, state or local laws. By applying to the position, you acknowledge that your information will be used by Kaztronix in processing your application.

About Us We are a Managed Services Provider (MSP), VoIP Provider, and Fiber ISP delivering cutting -edge technology solutions to businesses. Our services include managed IT support, network infrastructure, VoIP systems, and fiber internet solutions. We are expanding our team and looking for an IT Support Manager who can handle Level 1 & 2 support tickets, manage SLAs/KPIs, improve documentation, and oversee support operations. This position will also require occasional travel to customer sites, data centers, and remote office locations. This role is hands -on and leadership -oriented, requiring someone with strong troubleshooting skills across Windows, Linux, networking, VoIP, security, automation, and cloud technologies while also ensuring documentation, process improvements, and service delivery meet high standards. This position is also on -call for nights/weekends as needed. Key Responsibilities Technical Support & Troubleshooting (L1 & L2) Provide hands -on troubleshooting for Windows, Linux, and mac OS systems. Manage Active Directory (AD) structure, Group Policy (GPO), hybrid AD environments. Troubleshoot networking issues (firewalls, VLANs, VPNs, BGP, DHCP, DNS, routing). Configure and maintain MikroTik, Juniper, and other enterprise network devices. Diagnose and resolve VoIP issues (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS). Perform packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.). Support Azure AD, Intune, and identity management (Okta, CASB, Zero Trust). Maintain and troubleshoot hyper -converged environments (Hyper -V, VMware, StarWind, TrueNAS Scale, Proxmox). Manage Veeam backup & disaster recovery solutions. Implement security hardening, endpoint protection, and compliance measures. Automate repetitive tasks using PowerShell, Python, or Bash scripts. Documentation, SOPs & Process Improvements Maintain and improve documentation in ITGlue, Hudu, Confluence, and Wiki systems. Create and update Standard Operating Procedures (SOPs), knowledge base articles, and internal training materials. Establish a weekly documentation quota to ensure consistent documentation of systems, processes, and resolutions. Identify and implement process improvements and automation to enhance efficiency. Management, SLA, KPIs & Reporting Ensure SLA compliance for ticket response and resolution times. Track KPIs for IT support performance and identify areas for improvement. Generate and present weekly/monthly reports on SLA compliance, ticket resolution, and documentation progress. Work with leadership to refine IT processes, service delivery, and automation. Conduct periodic performance reviews and mentorship for junior technicians. Travel & On -Call Responsibilities Travel to customer sites, data centers, and remote office locations as needed for support and project work. Be available for on -call rotations for nights, weekends, and critical incidents. Ensure urgent issues are addressed promptly and escalations are handled effectively. RequirementsQualifications & Skills Required Experience & Knowledge 3+ years in an MSP, ISP, or enterprise IT environment handling L1/L2 support. Strong expertise in Windows Server, Active Directory (GPO, OU design, hybrid AD). Linux system administration (Ubuntu, CentOS, Debian, Rocky). Hands -on experience with MikroTik, Juniper, and enterprise network infrastructure. VoIP troubleshooting (SIP, PBX, Asterisk, FreePBX, 3CX, Kazoo, QoS). Packet capture analysis (Wireshark, tcpdump, MikroTik Torch, etc.). Experience with security hardening, MFA, Zero Trust, endpoint protection. Backup & DR solutions (Veeam, Datto, Unitrends, TrueNAS, ZFS, BTRFS). Proficiency in PowerShell, Python, or Bash scripting for automation. Preferred Experience (Not Required, But a Plus!) Azure AD, Intune, and identity management (Okta, CASB, Zero Trust). ImmyBot, Rewst, and RMM tools (NinjaRMM, Datto RMM, Automate, Kaseya, Auvik, etc.). SIEM, log analysis, and security frameworks (NIST, CIS, SOC2). ISP network management (BGP, OSPF, MPLS, PPPoE, VLAN -based L2 transport). Soft Skills & Attributes Ability to work independently with minimal documentation and troubleshoot unknown issues. Strong documentation and organizational skills. Excellent communication and customer service skills. Ability to work under pressure and handle multiple priorities. Mentorship and leadership skills to train junior staff. Certifications (Preferred but Not Required) CompTIA A+, Network+, Security+ Microsoft 365 Certified: Modern Desktop Administrator Cisco CCNA or Juniper JNCIA VoIP/SIP certifications (SIP School, FreePBX, 3CX) Azure Administrator Associate or AWS Certified Solutions Architect Performance Expectations ✅ Handle and resolve Level 1 & Level 2 tickets efficiently. ✅ Ensure 100% SLA compliance for all tickets assigned. ✅ Produce weekly KPI and SLA reports for management review. ✅ Meet the documentation quota for ITGlue/Hudu/Confluence. ✅ Identify inefficiencies and propose automation solutions. ✅ Mentor and guide junior IT staff members. ✅ Be available for on -call shifts as needed. ✅ Travel to customer locations, data centers, and remote sites when required. BenefitsWork Environment & Benefits ✔ Competitive salary based on experience. ✔ Hybrid work environment (remote & on -site as needed). ✔ Travel opportunities to customer locations & data centers. ✔ On -call pay for after -hours support. ✔ Health, dental, and vision insurance options. ✔ Ongoing training and certification support. ✔ Career growth opportunities within the company. Why Join Us? This role is ideal for a technical leader who can manage L1/L2 support, drive IT documentation, ensure SLA/KPI compliance, automate processes, and travel for hands -on support. If you want to take ownership of IT support operations and work with cutting -edge tech, apply today!

Job Title: Information Technology Specialist Department FLSA Classification EEO Classification Last Modified IT Exempt Professionals 08/22/2024 Job Summary: As an Information Technology Specialist, you'll provide essential technical support, maintain hardware and software systems, and ensure the seamless operation of our company's IT infrastructure. Join a dynamic team where your expertise helps drive efficiency and innovation. Essential Duties & Responsibilities: Delivering responsive technical support to end-users, troubleshooting hardware and software issues, resolving problems efficiently, and addressing IT-related questions. Install, configure, and maintain desktops, laptops, printers, servers, network devices, and other IT equipment. Handle upgrades, repairs, and replacements as required. Deploy, configure, and update software applications, operating systems, and utilities. Monitor software licenses to ensure compliance and optimal usage. Set up and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. Monitor performance, troubleshoot connectivity, and implement robust security measures. Establish and manage data backup and recovery solutions to safeguard against data loss and support business continuity. Regularly test systems and perform restorations when necessary. Enforce IT security policies, procedures, and best practices to defend against cyber threats and vulnerabilities. Monitor security tools, conduct audits, and respond promptly to incidents. Train and guide end-users on IT topics, such as software usage, cybersecurity awareness, and company policies. Create and update IT documentation, including user guides, technical manuals, and knowledge base articles. Manage vendor relationships, including procurement, contract negotiations, and performance reviews. Collaborate with vendors to resolve issues and meet service-level agreements. Support IT projects from planning to execution, such as system upgrades, migrations, and deployments. Work with cross-functional teams to deliver projects on time and within budget. Track and manage IT assets, including hardware, software licenses, and peripherals. Maintain accurate inventories, perform audits, and optimize resource utilization. Other duties as assigned. Job Qualifications: Associate's degree in information technology, Computer Science, or a related field required. 3+ years of experience in IT support, administration, or a related role required. Strong technical expertise in hardware, software, networking, and cybersecurity preferred. Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft Certified: Azure Administrator Associate, or Cisco Certified Network Associate (CCNA) preferred. Familiarity with ITIL (Information Technology Infrastructure Library) principles and practices preferred. Skills: Technical proficiency across IT disciplines. Advanced troubleshooting and problem-solving abilities. Keen attention to detail. Excellent verbal and written communication skills. Strong time management and organizational capabilities. Customer-service focus with a collaborative mindset. Ability to thrive independently or in team environments. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus. The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate. Equal Opportunity Employer/Veterans/Disabled

We are currently hiring for an IT Professional who can help our client implement their new ERP system. Must have strong computer skills and must be able to troubleshoot system problems and respond to outages. Someone with experience in IQMS/ Delmiaworks is a plus. This is a full time permanent position. Please call 504-779-9040 if you are interested.

Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00

QSG is assisting with an immediate search for an IT Support Specialist for one of the biggest and best wholesale and retail supplier of Mardi Gras beads, party supplies, novelties and plush/stuffed toys in New Orleans, Louisiana. Job Description What You'll Do IT Specialist responsible for supporting the company's hardware and software resources, ensuring data integrity, and maintaining system efficiency. This role involves evaluating market trends, collaborating with various teams, and implementing technology solutions to enhance e-commerce operations. Perform daily, monthly, and annual activities to support hardware and software resources. Evaluate market trends and stay updated on emerging technologies and e-commerce developments. Ensure high quality of data integrity by creating and enforcing IT policies, procedures, and standards. Regularly monitor and initiate software updates, ensuring they do not cause conflicts. Maintain and support integrated applications with hosted customer websites. Provide support and maintenance for SAP, Shopify, POS, ShippingEasy, and other software. Administer network and data security, including firewalls and virus protection. Perform and maintain data backups to ensure safety and integrity of company data. Collaborate with the eCommerce Data Manager to integrate and update technology. Liaison with third-party selling channels to resolve service and integration issues. Collaborate with sales and marketing staff to implement new sales channel opportunities. Customize and develop Shopify themes using Liquid, HTML, CSS, and JavaScript. Integrate third-party apps and sales channels to extend Shopify's functionality. Implement best practices for SEO and accessibility. Connect Shopify stores with other systems through APIs. Identify and fix bugs or issues on the website. Collaborate to create visually appealing and user-friendly interfaces. Update website content, including products and navigation. Qualifications What You'll Need Bachelor's degree in a related field (Required). 3 years of IT experience (Required). Driver's License (Required). Additional Information What You'll Get Benefits: Employee discount Health insurance Paid time off Profit sharing

Job Type: Full-time | Monday - Friday, 8:00 AM - 5:00 PM Monarch Medical Management is a leading integrated medical facility dedicated to delivering high-quality, multispecialty care throughout Greater New Orleans and Baton Rouge. We pride ourselves on compassionate service and personalized attention that puts patients first. Position Overview We're seeking a professional, service-oriented team player to join our fast-paced IT Department as an IT Systems Administrator. In this full-time, non-exempt role, you'll play a key part in maintaining and optimizing the technical infrastructure that supports our healthcare operations. Occasional travel to surrounding clinics is required, and the position is eligible for overtime. Key Responsibilities • Configure and maintain servers to ensure optimal performance • Manage user accounts, permissions, and access controls • Monitor routers, switches, and firewalls to maintain network stability • Provide technical support for healthcare applications, including EHR and PACS • Implement and manage data backup and recovery protocols • Enforce security policies to protect patient data and ensure HIPAA compliance • Collaborate on system upgrades and maintain thorough documentation Qualifications • Associate degree in Information Technology or related field • Proven experience as a Systems Administrator (healthcare experience preferred) • Familiarity with Electronic Health Records (EHR) and PACS systems • Proficiency in Windows and Linux server environments • Experience with virtualization technologies (VMware, Hyper-V) • Strong knowledge of Active Directory, Group Policy, and DNS • Security certifications such as CISSP or CISM are a plus • Excellent communication and interpersonal skills Benefits • Health, Vision, and Dental Insurance (after 60 days) • Continued Education Programs • Paid Time Off • Retirement Plans Monarch Medical Management is proud to be an Equal Employment Opportunity employer. We welcome all qualified applicants regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by law. View all jobs at this company

Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements. Your role: * Provide technical recommendations that best suit the environment based on customer requirements, support the transition from a break fix operating model to a customer solutions focused operating model. Drive continuous improvement of implementation methodology and service offerings; actively support to implement service strategies to achieve customer loyalty. * Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners. Coordinate project resources and tasks, enabling team members to focus on customer deliverables. * Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. * Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions). Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and mechanical problems. * Approximately 70% travel across the specified geography (New Orleans, LA) is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required. You're the right fit if: * You've acquired 3+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred. * Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment). * You have a bachelor's degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and above listed experience. * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. * You must be able to: * Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. * Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations). * Wear all required personal protective equipment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The hourly pay range for this position in LA is $32.00 to $49.00, plus overtime eligible. This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to New Orleans, LA. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Job TitleHealthcare Technical Consultant 2 - Based in New Orleans, LAJob Description Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements. Your role: Provide technical recommendations that best suit the environment based on customer requirements, support the transition from a break fix operating model to a customer solutions focused operating model. Drive continuous improvement of implementation methodology and service offerings; actively support to implement service strategies to achieve customer loyalty. Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners. Coordinate project resources and tasks, enabling team members to focus on customer deliverables. Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions). Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and mechanical problems. Approximately 70% travel across the specified geography (New Orleans, LA) is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required. You're the right fit if: You've acquired 3+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred. Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment). You have a bachelor's degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and above listed experience. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. You must be able to: Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations). Wear all required personal protective equipment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The hourly pay range for this position in LA is $32.00 to $49.00, plus overtime eligible. This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to New Orleans, LA. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

BASIC PURPOSE Helpdesk Administrator I is responsible for, but not limited to, handling first level support of service requests by telephone, email, chat or onsite. This position is also responsible for dispatching service tickets that cannot be resolved at the Help Desk I level. These services are typically provided for company supported computer applications and platforms. Provides "break -fix" support for PC hardware and software. The Helpdesk Administrator I is prepared to answer the most commonly asked questions or provide resolutions that often belong in an FAQ or knowledge base. If the issue isn't resolved, the Helpdesk Administrator I will escalate the issue to the Helpdesk Administrator II. This position may also provide onsite support for projects led by System and Network Engineers. This position will have a basic understanding of helpdesk policies and procedures, printers, switches, routers, firewalls, VLANS, VOIP. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provides Windows OS Desktop support • Provides Microsoft Office Suite installation and support • Provides Printer / Scanner Desktop Installation and support • Provides Desktop Hardware replacement / installation • Provides Desktop setup, configuration, and installation • Provides Windows Desktop OS patching, upgrade, and PC migration • Provides Mobile device support setup/configuration • Ticket dispatching • Desktop application support and vendor coordination for troubleshooting • Basic ability to support the following (as examples): o UPS battery backups o Switches o Routers/Firewalls o Cabinets / Patch Panels o Access Points • Basic troubleshooting of wireless connectivity • Makes basic changes to Cisco VOIP handsets • Assist with deployments of network projects • ≥80% of remote support • All other duties as assigned. • Maintains professional and technical knowledge via professional development and maintaining certifications BEHAVIORAL COMPETENCIES • Communication: Excellent ability in requirements gathering, documentation and articulating technical and functional contents to technical and non-technical audiences • Leadership: Foster a high-performance culture characterized by service leadership, collaboration and transparency that will result in strong team morale, effective talent utilization, and partnership across functional areas of the organization. • Composure: Works well under pressure and in stressful situations. • Customer Focus: Strong customer service skills; must possess a "can do" and team oriented attitude. Responds with a sense of urgency, solicits feedback to improve service, responds to requests for assistance and meets commitments. • Ethics/values: Works by UDI's core values. • Initiative/Action Oriented: Acts on priorities, problems and opportunities to achieve individual results in a proactive and timely manner. Functions well in multi -tasking environment. Adopts course if current one is not working. • Integrity/Trust: Is accountable and maintains the confidentiality of UDI's corporate data. • Interpersonal Skills: Works well with others; builds relationships; uses diplomacy and tact; works effectively with the management team and respect differences of opinion. • Motivating Others: Creates an environment in which people are inspired to do their best and feel they belong. Sets appropriate example for others. • Planning/Goal Setting: Plan, organize, and set goals. • Problem Solving: Solution-driven, flexible and creative in problem solving. • Self-development: Strong commitment to ongoing professional development. KNOWLEDGE, SKILLS, ABILITIES • Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data. • Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. • Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one. • Language Comprehension and Expression: Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to make effective and persuasive presentations to management, customers, and staff. • Managing Change and Flexibility: Ability to multi-task while setting appropriate priorities to achieve goals. Includes ability to adapt to changes in the work environment, manage competing demands and can deal with frequent change, delays or unexpected events. • Organization: Ability to plan and organize; including the ability to anticipate tasks, set priorities, and meet strict timelines under considerable changes in priorities at times. • Investigative/Reasoning: Ability to define problems, collects data, establishes facts, and draw valid conclusions. • Responsibility and Accountability: The ability to meet commitments made to yourself and others; keeping promises you make, and acknowledging and accepting the choices you have made, the actions you have taken, and the results they have led to. Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations. MINIMUM QUALIFICATIONS • High School Diploma or equivalent required. Associate Degree in Information Technology or related field preferred. • Previous computer technical support preferred. • Must possess current CompTIA A+, Network+ or Security + certification (to be obtained within first 90 days if not currently certified). • Basic knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users. • Understanding of Active Directory to unlock and reset passwords. • Proficient with troubleshooting Windows Operating systems. • Ability to troubleshoot and resolve email issues, specifically MS Outlook. • Ability to communicate clearly and professionally, both verbally and in writing. • Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues.

The Classroom Technology Support team member serves as the first point of contact for Students, Faculty and Staff that are seeking technical assistance in using classroom technology (Cisco & Logitech) and Microsoft Teams for class streaming/recording. The team member works with the IT Classroom team to create service requests, assist with troubleshooting, provides Tips & Tricks training and communication for the ITC department. Individuals interested in working part-time as a Classroom Technology Support Team Member should complete the on-campus application and submit it to the ITC or HR departments.

College: DCC Department: Academic Affairs Sub department: Science and Mathematics Type of Appointment: Unclassified - Faculty 9 month Duties and Responsibilities: • Maintain performance standards and pursue goals, objectives, and activities that promote the Mission of the College. • Each faculty member will be evaluated annually by students, supervisors, and possibly by peers. • Participate in professional development activities that enhance the faculty member's effectiveness. • Attend and provide meaningful instruction for all class sessions during the semester. • Be punctual in class attendance and provide instruction for the complete class period. • Make appropriate arrangements for necessary absences according to College policies. • Make adequate preparation for the instructional process to ensure that course content is presented in a professional manner, with adequate opportunity for students to engage in dialogue about the material, and such that the learning process is facilitated for students with varying learning styles. • Create a learning environment in which all students are treated equitably and with respect. • Collaborate with departmental (college-wide) colleagues in the selection of library resources, software, and textbooks and in the development of master course syllabi. • Develop and distribute within the first week of the semester course syllabi that are in accordance with approved master syllabi and which describe in detail the requirements of the course, attendance policy, assessment strategies, grading system, appropriate safety procedures, classroom management policies, and other information as appropriate. • Develop and administer final examinations to students during the scheduled exam periods and in accordance with College policies. • Use a variety of assessment strategies throughout the semester to maximize student success, including assessment of program outcomes. • Participate in assessment of non-traditional learning for credit. Maintain accurate attendance, progress, and evaluation records in an acceptable gradebook format and file these gradebooks (or a copy) with the division office at the end of each semester. • Monitor the enrollment of students in classes by directing students who are not officially enrolled to their division office or the Registrar's Office to correct enrollment problems and by restricting attendance to officially enrolled students. • Adhere to all timelines established by the College, particularly with respect to the submission of grade rosters, reporting non-attendance of students, withdrawing students from classes for excessive absences, and by responding to records inquiries and other communications about students in a timely manner. • Instruct students in the safe and proper use of equipment and supplies and in procedures for proper housekeeping and storage of materials. • Maximize the use of advanced technology, including the use of computers and related strategies, in the classroom as appropriate. • Provide classroom instruction in accordance with the Americans with Disabilities Act of 1990, College and federal harassment policies, and other legal requirements. • Obey and enforce College policies that prohibit the use of foodstuffs in the classroom, smoking within College buildings, drugs on campus, and the destruction and misuse of all College property. • Serve as academic advisor and participate in recruitment and retention activities for students in programs within the division. • Participate in training sessions that familiarize the faculty member with the Student Information System. • Perform registration assignments as scheduled by supervisor. • Participate in committee activities within the division and at the campus and College levels. • Assist students with information about job opportunities in the discipline or program, with certification or licensure information, and with information about articulated programs and coursework at secondary and postsecondary institutions. • Serve as a resource to students in the pursuit of employment or advanced educational opportunities by completing recommendations or helping with contacts. • Attend Faculty Convocation and a minimum of one Graduation Ceremony per academic year. • Attend meetings. • Be receptive to requests from colleagues, students, and administrators to serve in a voluntary capacity in such situations as: coverage of a colleague's class on an emergency basis, coverage of the divisional office on an as needed basis, speaking engagements, recruitment activities, serving as advisor to a student organization, assisting in or supporting student activities, assisting at local conferences, or participating in fund-raising activities. • Communicate effectively with students, colleagues, and supervisors and utilize appropriate channels of communication with all members of the College community. • Adhere to the work week requirements set forth in the College's Workload Requirements policy. • Represent the College in manner, appearance, and behavior. Required Education: Master of Science Degree in Computer Science, Information Technology, Computer Engineering, or a related field with at least 18 hours of graduate work in the discipline. Required Experience: College level teaching experience with some community college teaching experience preferred. Candidates should demonstrate breadth and depth of computer programming, technology and digital literacy skills. Experience using Canvas, Blackboard or other LMS. Required Knowledge, Skills and Abilities: • Technical Proficiency: o Mastery of programming languages (Java, Python, C++). o In-depth understanding of computer networking protocols and security.\ • Curriculum Development: o Ability to design and update curriculum to reflect industry trends. o Experience integrating hands-on exercises and real-world applications into courses • Effective Teaching: o Strong pedagogical skills with a focus on fostering critical thinking. o Ability to mentor and support students in their academic and professional development. • Continuous Learning: o Commitment to staying current with emerging technologies. o Willingness to engage in ongoing professional development activities. • Communication and Collaboration: o Excellent communication skills for conveying complex technical concepts. o Collaborative approach to working with colleagues and contributing to departmental initiatives. • Adaptability: o Ability to adapt to changing technologies and evolving industry standards. o Flexibility in adjusting teaching methodologies to meet the diverse needs of students. Required Licenses or Certifications: A+, Network+, Security+ Preferred Education: Master of Science Degree in Computer Science, Information Technology, Computer Engineering, or a related field with at least 18 hours of graduate work in the discipline. Preferred Experience: College level teaching experience with some community college teaching experience preferred. Candidates should demonstrate breadth and depth of computer programming, technology and digital literacy skills. Three years of experience using Canvas, Blackboard or other LMS. Preferred Knowledge, Skills and Abilities: • Technical Proficiency: o Mastery of programming languages (Java, Python, C++). o In-depth understanding of computer networking protocols and security.\ • Curriculum Development: o Ability to design and update curriculum to reflect industry trends. o Experience integrating hands-on exercises and real-world applications into courses • Effective Teaching: o Strong pedagogical skills with a focus on fostering critical thinking. o Ability to mentor and support students in their academic and professional development. • Continuous Learning: o Commitment to staying current with emerging technologies. o Willingness to engage in ongoing professional development activities. • Communication and Collaboration: o Excellent communication skills for conveying complex technical concepts. o Collaborative approach to working with colleagues and contributing to departmental initiatives. • Adaptability: o Ability to adapt to changing technologies and evolving industry standards. o Flexibility in adjusting teaching methodologies to meet the diverse needs of students. Benefits: As a member of the Louisiana Community and Technical College System, DCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment. Passing pre-employment criminal background screen is required as a condition of employment. DCC is committed to diversity and is an equal opportunity/equal access employer. DCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

As a member of an agile development team, the Delivery Lead III leads and facilitates the delivery of large to extra-large application solutions. The Delivery Lead III leads a cross functional team of developers, system administrators, business analysts, and others using a mix of traditional project management disciplines and Agile/Scrum-based practices to deliver solutions to address business needs. The Delivery Lead III ensures that the completed solution is well documented and effectively transferred to the Operations team for ongoing maintenance and support. The Delivery Lead III also acts as a mentor to other staff, providing additional technical expertise, as needed, to ensure project efficiency. * Expertise in the fundamentals of iterative and incremental development. * Demonstrated ability to effectively lead agile project teams in the delivery of application solutions that address business needs. * Excellent interpersonal skills; highly proficient team building, leadership, people management and mentoring skills. * Highly proficient oral and written communication skills; demonstrated ability to facilitate productive meetings and drive positive outcomes. * Highly effective risk management and mitigation skills. * Expertise in managing multiple concurrent projects, activities and tasks under time constraints. * Demonstrated ability to interface with executives and stakeholders regarding issues of project scope and status. * Demonstrated ability to solve problems, make development decisions, and complete projects with minimal direction. * Ability to translate a large to extra-large body of work into a Statement of Work that supports Tulane's interests and goals effectively. * Highly effective negotiation skills; ability to negotiate the best rates, terms, and conditions with external vendors that are most advantageous to Tulane. * Well-versed in the principles of Agile Development. * Excellent working knowledge of tools to assist with scrum team planning (Jira, Rally/Central Agile, Version1, etc.). * High School Diploma/Equivalent and eight (8) years' experience in software development, database administration, systems administration or other relevant field.

About Us Nova Space Solutions, LLC (NSS) is a joint venture between Wolf Creek Federal Services, Inc. (a wholly-owned subsidiary of Chugach Government Solutions, LLC) and Amentum Technology, Inc. When you join NSS, you also become a part of a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, Chugach Government Solutions, through its subsidiaries and affiliates, has been supporting critical missions as a government contractor for over 25 years. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. Empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Nova Space Solutions may be the right fit for you! Job Overview Under minimal supervision, the Facilities O&M Systems Engineer provides on-site management, maintenance, troubleshooting, and repair of Facilities, Systems, Equipment, and Utilities (FSEU). Create scope and oversee the preventative maintenance of facilities assets as well as supporting corrective maintenance activities. Responsibilities Essential Duties & Job Functions: * Supports maintenance project objectives, installation schedules, and purchase requirements necessary to complete assigned tasks and projects. * Provides technical assistance and engineering support on maintenance projects; interfacing with other departments to resolve issues that occur. * Provides technical assistance and back-up support to other engineers within the group as well as outside organizations as required. * Monitors maintenance and construction projects for adherence to budget, and recommends variances as necessary. * Creates and revises preventative and corrective maintenance instructions, technical documents, specifications, and Scopes of Work. * Oversees contractors in the performance of their contractual obligations; ensuring specifications and budgets are satisfactorily met. * Develops and implements maintenance methods and procedures to improve maintenance efficiency. * Maintains authoritative knowledge of applicable systems across all facilities, being familiar with the system's drawings, configuration, and operation. * Monitors systems and equipment performance and recommends actions to resolve operational deficiencies, improve performance, increase reliability, and improve energy efficiency. * May be involved in the smaller scoped negotiation and maintenance of contractor and vendor agreements and contracts that define quality, delivery schedules, pricing, and other terms and conditions to protect company costs. * Acts as Subject Matter Expert (SME) to provide support to all aspects of preventative and corrective maintenance related to assigned systems and equipment. Analyzes new and existing installations and proposes modifications or reconfigurations as necessary. * Develops SOW's, plans and oversees the installation and maintenance of systems and equipment. * Reads and reviews one-line diagrams, distribution diagrams, and schematic diagrams for troubleshooting and maintenance purposes. * Plans outages related to scheduled and unscheduled maintenance. * Selects appropriate components based upon reliability, performance and availability. * Conducts validation, verification and qualification testing. * All other duties as assigned. Job Requirements Mandatory: * Bachelor's degree or equivalent combination of education and experience. * Bachelor's degree in engineering, facilities or related field preferred. * Four or more years of facilities engineering experience. * Experience working with company facilities and equipment. * Experience working with federal and company facility engineering guidelines. * Must be a U.S. Citizen in order to obtain required NASA badge. * Must be able to provide a certified Birth Certificate (with state seal), Passport, or INS Citizenship documents on date of hire (candidate will be sent home if this paperwork is not provided upon arrival on date of hire). * Must have the ability to communicate the English language, both verbally and written, in an effective manner. * Must have, and maintain, a valid Real ID driver's license. * Must be able to pass a Pre-Employment background check and drug screen test. Preferred: * Prior knowledge of NASA site, experienced with working on government installations preferred. * Technical knowledge across multiple disciplines to include electrical, electronic, mechanical, and controls systems and equipment. Special Knowledge and Skills Required: * Good organizational and planning skills. * Good Communication skills. * Ability to pay close attention to detail. * Ability to take direction. * Ability to operate and service various rotating equipment. * Ability to work with computers. * Ability to work independently but follow specific detailed instructions. * Ability to interface with various levels of personnel in a multi-cultural, team- oriented environment. Reasonable Accommodation: CGS will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any of its subsidiaries, please email ******************. Equal Employment Opportunity: Chugach is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.

Job Description Responsibilities: Supporting full-lifecycle engineering design and development activities on established UxS and disruptive new products. Using technical acumen and problem-solving skills toward the execution of systems engineering tasks - including (but not limited to) requirements analysis, impact assessments, systems modeling (SysML), trade studies, requirements derivation, design review support, integration planning, test, verification, risk management, and engineering analysis. Preparing and presenting systems engineering work products to internal review teams and external customers at program milestone reviews. Interacting daily with technical leads, program managers, planners, technicians, and other engineers. Driving tasks to completion independently - aided by appropriate supervision and mentoring. Collaborating with others within the workgroup, with other departments, and the customer. Qualifications Bachelor's Degree in Engineering with 2+ years related experience (systems or test engineering preferred) OR Master's Degree in Engineering with 1+ year(s) of related experience Experience with hardware and/or software integration, managing requirements derivation and allocation, or architecture design Experience with DOORS, JIRA, and Cameo/MagicDraw is strongly preferred Experience in a Department of Defense (DoD) environment is preferred Experience or certifications in Model-Based System Engineering (MBSE) is a plus Experience with Windows and/or Unix operating systems is a plus Effective and efficient writing and presentation skills A good working knowledge of Microsoft Office products (i.e., Outlook, Word, Excel, PowerPoint, and Visio) Ability to travel up to 15% Active Secret Clearance preferred; Secret eligibility required

American Cruise Lines is seeking an Information Systems Engineer to join our team in the New Orleans, LA area. This pivotal role ensures the continuous operation and support of critical shipboard technology systems, directly impacting the safety, quality, and guest experience that defines American Cruise Lines. You will report to the Information Systems Manager. As an Information Systems Engineer, you will be responsible for ensuring the success of American Cruise Lines through a commitment to safety and quality while consistently exceeding company and guest expectations. Your duties will include ensuring safety-related technologies are in full operation as per federal regulations, maximizing the guest experience through quick-response resolutions, and supporting shipboard operations-related technologies. This position will require frequent travel (approximately 75%) to vessels to perform repair, replacement, and/or maintenance of installed information systems, supporting our entire fleet operations. You will often be the first on the scene to troubleshoot or repair equipment, addressing technical challenges proactively. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Ensure full operation of safety-related technologies as per federal regulations. * Perform repair, replacement, and maintenance of installed information systems. * Manage and solve technical problems quickly, including troubleshooting outage requests. * Install new equipment, configure wireless networking equipment, and implement network system improvements. * Conduct basic low-voltage electrical wiring, networking, programming, and A/V equipment diagnostics. * Evaluate connectivity issues, equipment, software, and hardware for optimal performance. * Consult with vendors and crew to ensure system functionality and optimization. * Directly supervise contractors as assigned. * Assist with the design, implementation, and support of new software and features. * Respond to IT tickets in a timely manner; oversee troubleshooting of system errors. * Maximize guest satisfaction through swift resolution of technology issues. * Support a wide array of shipboard operational technologies (see below). Key Technologies (including, but not limited to): * Television Systems (Analog/IP) * Vessel navigation electronics * Audio Visual / Public Address Systems * Shipboard Sound Systems * Radios (UHF & VHF) * Onboard Internet & Wireless Systems * Door Access & Keycard Systems * Telephone Systems (satellite, mobile phones, intercoms) * Network Equipment * Laptops * Printers Preferred Experience: * 2+ years as an Information Systems Technician. Technical Proficiencies: * Proficiency in Windows operating systems, computer, and peripheral hardware and software. * Familiarity with Ubiquiti systems and remote management systems preferred. * A+, Network+, Security+, and Microsoft OS proficient certifications are highly desirable. Required Skills: * Strong customer service orientation and effective interaction with diverse end-users and technical staff. * Detail-oriented with proven ability to independently resolve technology problems. License and Registration Requirements: * Valid Driver's License. * Possess or obtain a valid TWIC (Transportation Worker Identification Card) prior to beginning position. Travel & Physical Requirements: * Approximately 75% (to vessels, warehouses, and offices) . * Ability to frequently traverse stairs, fixed ladders, and ladder-wells while walking ships daily. * Capable of sitting for long periods, standing, walking, crouching, and kneeling. * Ability to perform tasks requiring reaching, handling, using equipment, keyboards, and mobile devices. * Capable of lifting and installing technological equipment. Compensation & Benefits: * Comprehensive benefits package: medical, dental, 401k matching, paid time off. * Promotional and transfer opportunities based on performance. * Opportunity to work in a fast-paced, dynamic industry with a growing company. Work Schedule: * This is a full-time role with standard 8-hour shifts. On-call availability is required as part of the position. Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.