Information technology consultant jobs in Naperville, IL

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: Collegis provides IT management services to colleges and universities across the United States. We are seeking an IT manager to lead multi-site end-user support delivery for up to six partner institutions. This role manages up to six site leaders (IT Support Specialist Supervisors) and provides leadership direction, standards, and operational oversight for local IT Support Specialists (“ITSS”) at supported schools. The role includes overseeing service-level delivery and quality, as well as the operating budget and functional performance. The IT Support Specialists teams provide local support for end-user systems, classroom technologies, including audio-video, remote hands for servers, networking, voice, and application support teams. This role is leadership-forward and outcomes-driven. The ITSS Manager owns service delivery performance-customer satisfaction, SLA attainment, escalation leadership, consistent execution across campuses, and continuous improvement. The ITSS Manager sets expectations, coaches leaders, and ensures the right staffing, skills, processes, and tools are in place. The role partners closely with infrastructure, networking, voice, and application support teams to coordinate efficient dispatch, remote-hands coverage, and timely resolution for complex issues. Primary Responsibilities, Essential Functions and Requirements: Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools. Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality, cycle time, and closure times); use data to drive actions and results. Coach, develop, and enable ITSS Supervisors and teams through clear expectations, regular feedback, career development, and training plans; build a culture of ownership and service excellence. Deliver to service-level targets governed by SLAs and contracts by proactively adjusting staffing, schedules, skills, processes, and workflows; partner with other teams to reduce repeat issues and improve outcomes. Serve as an escalation and stakeholder leader in collaboration with vCIOs and Partner Managers; run effective incident communications, set expectations, and maintain trusted relationships with campus leadership. Manage operating expenses for the function; forecast, track, and control spend while ensuring the service is resourced appropriately and delivered efficiently. Drive operational excellence and continuous improvement: standardize service practices across sites, maintain playbooks, improve knowledge management, and implement quality assurance to improve consistency. Ensure support tools and workflows enable efficient service delivery (ITSM, workflow management, ticket triage, and related technologies) in partnership with tool owners; identify gaps and champion improvements. Lead process adoption and change management for new or improved support processes and enablement initiatives; recommend technology investments that improve experience and efficiency. Expand and improve end-user self-service and knowledge content to reduce avoidable contacts and improve first-contact/first-resolution outcomes. Collaborate with other technology and support teams to identify root causes and resolve recurring issues through problem management practices. Communicate and escalate risks, trends, and service-impacting issues to leadership; provide concise, executive-ready updates and mitigation plans. Use sound judgment and critical thinking to make timely management decisions; balance customer impact, risk, and service commitments. Plan, prioritize, delegate, and oversee the quality of work across sites; ensure consistent standards, documentation, and follow-through. Hire and retain top talent; manage performance, including recognition and corrective action when needed; build a high-performing, accountable team. Manage end-user communications for service-impacting activities; ensure messaging is clear, timely, and appropriate for the audience. Model professionalism and calm, effective leadership-especially during escalations and incidents; represent Collegis well with internal and campus stakeholders. Enforce information security policies and operational controls; ensure teams follow the right handling, escalation, and reporting practices for sensitive data. Reduce risk of misuse of information assets by ensuring teams follow asset controls and security requirements, and by coordinating with appropriate teams on patch/compliance processes that support services delivered. Travel to supported schools as needed (typically up to 20%). Participate in an after-hours escalation rotation for major incidents and critical campus needs; act as an escalation leader when on-call. Requirements Experience and Qualifications: 10+ years of experience in information technology, including 5+ years leading end-user support / helpdesk operations (multi-site, distributed, or enterprise environments preferred). Experience leading leaders/managers strongly preferred. Strong understanding of IT service delivery and customer service best practices; ability to translate service goals into measurable execution. Demonstrated people-leadership strength: coaching, performance management, hiring, development planning, and building accountable, high-performing teams. Financial management skills to manage an operating budget, staffing plans, and service efficiency initiatives. Ability to perform in an agile, fast-paced environment and lead through ambiguity, change, and competing priorities. Ability to collaborate with technology and business leaders and present ideas in a user-friendly, non-technical manner. Excellent written and verbal communication; able to communicate effectively with campus leadership, vCIO partners, and Collegis leadership, including during escalations and incidents. Availability for occasional evening/weekend support for critical incidents and escalation leadership. Education, Certifications and Licensures: Bachelor's degree or equivalent experience required. ITIL/HDI and/or leadership development training preferred. Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************, or alternatively through LinkedIn. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

Business Systems Analyst Summary / Objective The primary responsibility of the Business Systems Analyst role is responsible for project organization and execution and will participate in design, vendor evaluation, implementation, and management of multiple projects. This individual provides technical direction in the development and implementation of systems or in problem solving. Incumbent reports to the Director of Operations. Essential Functions All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned": · Performs Systems Analysis/Database Design/Programming and Training. · Performs analysis and makes recommendations in areas that require a high level of technical competency. · Assists in modifying or creating databases within the SFDC. · Performs a variety of complex programming tasks, such as designing, documenting, and integrating systems to improve efficiencies within SFDC and SAP. · Provides technical training, guidance, and resource support for end users and Departmental staff. · Provides application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain computer software systems. Coordinates conversions and upgrades to vendor systems. · Performs as a project lead. Provides leadership and coordination on technology driven efficiencies with direction from the management team. · In addition to all accountabilities of the Sr. Business Systems Analyst position, assumes greater leadership role, utilizing broader knowledge and high-level technical skills. · Assists in developing user documentation and departmental policies and procedures that impact the use of application systems. · Document and plan the projects of the system from the initial stage to final implementation and training stage. · Acting as developer for Salesforce. · IT document control and Management. · Data Analyst - KPI's. · Acting as liaison w/IT team in Morgan Hill and/or HQ w/stakeholders to meet the project objective. · Performs other related duties as assigned. Competencies 1. Customer/Client Focus 2. Decision Making 3. Initiative 4. Problem Solving/Analysis 5. Technical Capacity 6. Organizational Skills Education and Experience Required · Bachelor's degree in computer science, Systems/ Industrial Engineering, Business Administration or related field, and one to two years of post-graduate studies. · Minimum of five years' experience in systems analysis and/or programming required with project management or leadership responsibilities. · Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks. Some independent judgment is required in setting priorities of tasks among multiple assigned projects. · Must have ability to communicate, motivate, and organize projects among a broad spectrum of personnel throughout the network, frequently under deadline pressure. Skills Required · SAP, or other ERP experience · Salesforce CRM experience (or Microsoft Dynamics CRM or similar CRM system) · Strong adaptability, analytical and interpersonal skills · Effective communication skills (verbal, written and presentation) Company Description Anritsu, founded in 1895 in Japan, specializes in manufacturing advanced product inspection and detection equipment for the food and pharmaceutical industries. As part of the Product Quality Assurance division of Anritsu Corporation, we offer high-performing solutions such as X-Ray Systems, Checkweighers, Metal Detectors, and more, ensuring compliance with stringent quality standards and protecting brand integrity. With over 200,000 installations worldwide, Anritsu is a trusted leader in enhancing quality control and safety. Our local branches in the US, Europe, Brazil, and Mexico provide fast delivery, installation, and maintenance to support our clients' needs efficiently. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Winner of Built In's 2025 Best Places to Work in Chicago & Midsize Companies to Work For in Chicago ABN AMRO Clearing USA LLC (AAC-USA) is a subsidiary of ABN AMRO Clearing Bank N.V. We are a global clearing firm that provides an integrated suite of financial services to professional trading participants in the global financial market. The core service offering consists of clearing, execution, settlement, and stock borrowing and lending. AAC-USA has a Global Reach through direct and indirect clearing memberships to over 90 of the world's leading exchanges. Our international network provides comprehensive market access to exchange-listed instruments such as stocks, futures, and options. ABN AMRO Clearing USA LLC-Member FINRA, NFA, FIA and SIPC. Team Overview: The ABN AMRO Clearing Bank (AACB) Risk Management function has a global focus and is divided into three regional organizations: Europe, USA and Asia-Pacific. The AAC-USA Risk Management department ensures market surveillance and all market, credit, information & operational, and enterprise risks of AAC-USA are managed in line with the regulations and risk appetite. The department creates a culture and framework of risk awareness to achieve sustainable profitable growth while building and keeping the trust and confidence of all stakeholders (clients, regulators, shareholders). Job Overview: The Information Technology Risk Manager is an individual contributor who ensures the 2nd line of defense (2LoD) operational risk management of a Clearing business process or an operational risk type. Executing the Non-Financial Risk policies (including IT and Information Security) and enforcing Non-Financial Risk standards. Provides insight into operational risks, tests and reports on risk controls and implements measures to optimize controls and ensure that risks stay within AACB risk appetite. Serves as 2LoD representative for AAB, (external) auditors and regulators. Job Responsibilities: Support & collaborate with Global Information Risk Management Team Execute, implement, and maintain information security control framework (based on NIST FS) Perform testing activities to ensure effectiveness of the control framework Perform analysis based on assessments/deep dives, tests, reviews to what extent the organization is compliant with the operational risk policies, legislation and regulations and offer relevant risk opinions Challenge the business on their risk posture and maturity of risk mitigating actions Position and represent AAC Information & Operational Risk Management (2LoD) to the business (1LoD) and AAB Audit (3LoD) Ensure accuracy and completeness of reporting, compliance with laws and regulations, and timely remediation of deficiencies Report periodically on the overall risk profile. update on key issues to central and local organization Identify knownand emerging issues and analyzes developments that may influence the non-financial risk posture Build and maintain stakeholder relationships to position Operational Risk Management as "trusted ally" Develop and promote a risk-conscious culture, promoting transparent communication and reliable risk reporting/information Play a vital role in providing understanding of the firm's risk profile and drive risk-based decision making by the Board Basic Qualifications: 8+ years' experience with operational risk management at a financial institution operating in financial markets Bachelor's degree in Economics, Finance, Business Administration, Statistics, Mathematics, or related field or equivalent level of knowledge Knowledge of Information Security standards and regulations (NIST FS, ISO 27 001/2, ISF Standards of Good Practice, GDPR, DORA, MiFID, Basel II/III, Dodd-Frank, EMIR) Knowledge of operational risk management and risk types (Business Continuity Risk, Identity and Access Risk, Information Security Risk, Data Risk, AI Risk, etc.) Certification in Information Security Management (e.g. CISM, CISSP, CISA) Preferred Qualifications: Basic knowledge and/or experience working with clearing business processes (Clearing Derivatives, Special Products, Risk and Finance, Client Due Diligence and Regulation) Experience working with external auditors, regulators, etc. Annual base salary, not including discretionary bonus eligibility: $130,000+ Perks and Benefits: As a global leader in financial services, we rely on our employees to deliver their best work for our clients. We invest in our employees by offering a host of benefits and perks. Flexible hybrid work schedules (generally a minimum of three days per week onsite) with a one-time stipend to help improve hybrid working capabilities Generous paid time off, sick days, market-based holiday schedule, sabbatical leave, parental/bonding leave plan and volunteer day off Competitive health benefit offerings, including choice of medical plans through BCBS-IL, dental plan, vision and flexible spending accounts Complimentary annual membership to One Medical, a dedicated EAP and a benefits concierge service Employer paid benefits such as term life, AD&D and disability insurance Robust 401(k) Plan with a generous match and vesting schedule Annual learning stipend and tuition assistance program to help employees pursue additional education Company-issued laptops and role dependent mobile stipend Corporate Divvy memberships and pre-tax commuter benefits Monthly wellness subsidy available to be used towards wellness and fitness activities Regular, open communication including monthly Town Hall meetings with the Management Team A matrixed, culture-based organization with collaborative teams that promote diversity, equity and inclusion Weekly lunch credit, Free coffee & tea, fresh fruit and snacks, “bagel Wednesday” and monthly treats to celebrate workiversaries and birthdays Employee-led committees to bring awareness and inclusive activities to our employees Modern open office with a large kitchen/meeting gathering area - including foosball and ping pong tables Private, well-equipped Mother's room Office is conveniently located in the Chicago Loop Financial District - close to CTA and Metra Well-maintained building (an architectural “masterpiece”) and a part of Chicago history - with a robust business center, gym, restaurants, café, game room and a shared rooftop terrace with green space This information is intended as a summary of potential benefits only. Eligibility for the plans and programs listed here depends on the nature of employment, length of service and other factors. Actual coverage is governed by supporting summary plan descriptions and related policies. ABN AMRO Clearing USA (AAC-USA) is proud to be an equal opportunity employer. AAC-USA celebrates diversity and does not discriminate on the basis of actual or perceived race; creed; color; religion; alienage or national origin; ancestry; citizenship status; age; disability or handicap; sex; marital status; veteran status; sexual orientation; status as a survivor of domestic violence, sex offenses, or stalking; genetic predisposition or carrier status; gender identity or expression; or any other characteristic protected by applicable federal, state or local laws. We cultivate a culture of inclusion for all employees that respects individual strengths, views and experiences. This enables us to be a better and stronger team - one that makes better decisions and delivers better business results. AAC-USA participates in the E-Verify program in the US. Notice and Disclaimer to External Recruitment Agencies: External recruitment agencies must have a signed agreement with ABN AMRO Clearing USA, LLC (“AAC-USA”) prior to submitting a resume to fill a vacancy. In addition, a recruitment agency may only submit a resume when invited in writing by an AAC-USA Talent Acquisition Specialist to join the search to fill a specific vacancy. Any resume or other candidate information sent to AAC-USA not in accordance with the foregoing procedure will be considered exclusive property of AAC-USA, with respect to which no placement fee will be due, owing or paid to the sender.

Berkot's Super Foods is seeking an Information Technology (IT) Manager at our corporate location. The candidate will be responsible for leading and supporting the technology infrastructure, systems, and services that drive store operations across the grocery chain. This role oversees IT staff, manages daily operations, ensures system reliability, and partners with business leaders to implement technology solutions that enhance productivity, customer experience, and overall operational efficiency. Responsibilities Oversee the daily operation and maintenance of store-level and corporate IT systems, including POS, network infrastructure, handheld devices, back-office systems, and security solutions. Ensure system availability, reliability, and performance across all store locations. Oversee help desk operations and provide escalation support for complex issues. Manage servers, networks, hardware, software, and cloud-based systems to ensure stability and security. Coordinate installation, configuration, upgrades, and maintenance of critical systems. Monitor system performance, troubleshoot failures, and implement proactive solutions. Ensure compliance with cybersecurity policies, PCI requirements, data protection regulations, and internal security practices. Collaborate with cross-functional teams to identify business needs and translate them into scalable technology solutions. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred. 5+ years of IT experience, with at least 2 years in a supervisory or management role preferred. Retail or grocery industry experience strongly preferred, especially with POS or store operations systems. Working knowledge of security, incident reporting software, and basic retail systems. Proven leadership and project management abilities. Excellent problem-solving, communication, and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Ability to travel to store locations as needed. Job Type: Full-time Work Location: In person Benefits: 401(k) 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off

Our client is a globally recognized established luxury fashion house specializing in high-end women's apparel. They are looking for an IT Analyst to provide technical support for their IT infrastructure. You will analyze system performance, troubleshoot issues, and implement solutions to optimize operations. Key Responsibilities Support day-to-day IT operations: network maintenance, system setup, software troubleshooting, and user support. Collaborate on improving system reliability, connectivity, and performance across departments. Develop and maintain scripts or automation tools to streamline workflows and data processes. Assist with data reporting and visualization where you would be connecting Excel reports and datasets into Power BI dashboards. Monitor system performance and proactively identify opportunities for optimization. Ensure adherence to IT and security policies while assisting in documentation and process updates. Partner with cross-functional teams to connect inventory workflows with the retail ERP system, ensuring accurate data flow for orders, receipts, adjustments, and reporting. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Solid understanding of IT systems, networks, and software applications. Exposure with Excel (advanced formulas, macros, VBA, or scripting) and experience connecting or transforming data for Power BI or other reporting tools. Proficient in SQL Strong problem-solving and analytical mindset with attention to detail. Excellent communication and collaboration skills, comfortable supporting teams and helping non-technical users.

The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics. Essential Duties and Responsibilities Support a 2 million square foot warehouse environment Configure/Troubleshoot desktop issues and applications Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift Provide a point of escalation and support to the Technical Infrastructure Group Participate in weekend, night, and alternate shift maintenance activities, as required Perform general system administration duties in a Windows Active Directory environment Support, maintain and administer third party applications Produce appropriate documentation for application deployment, configuration, and related processes Participate in disaster recovery planning, testing and response Perform routine preventative maintenance on all hardware on a routine and scheduled basis Perform network troubleshooting to isolate and diagnose common network problems Non-Essential Duties and Responsibilities Enforce change management and compliance processes Work as a technical resource on assigned projects Independent analysis, communication, and problem solving Position is expansive and additional responsibilities can be added Additional duties as assigned by manager Job Qualifications - Education and Experience Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments College degree preferred but not required. Minimum of 3 years working experience in a warehouse environment preferred Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies) Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP Working knowledge of remote access technology such as VPN or VM View Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint Must have Good verbal and written communications skills Self-motivated and directed Must have very strong problem solving skills Physical Requirements General office environment requiring ability to: stand, walk, sit for extended periods of time speak and listen to others in person and over the phone use keyboard and read from computer screen and reports lift up to 15 lbs. Safety The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others. Supervisory Responsibility None

An international chemical manufacturing and solutions company in the Itasca, IL area is looking for an IT Infrastructure and Network Administrator who responsible for designing and implementing the company's IT infrastructure systems as well as network management. IT Infrastructure and Network Administrator Responsibilities: - Design, implement and maintain core IT infrastructure systems - Write scripts to automate processes - Monitor overall IT systems to ensure high performance and stability - Maintain and improve backup systems - Maintain and monitor network security and seek for an improvements -Responsible for assisting help desk responsibilities as well as perform system updates, - Ensure systems meet security requirements - Design and develop communication systems - Provide technical support for hardware and software issues IT Infrastructure and Network Administrator Requirements: - Bachelor's degree in Information Technology, Computer Science or Business - At least 3 years of experience with IT infrastructure - At least 3 years of experience with M365, Entra ID - At least 3 years of experience with network work support - Experience with tier 1,2 helpdesk - Experience with Jira ticket is a plus - Ability to travel up to 10 percent to MI and CA - Strong communication and organizational skills - This position includes manufacturing and office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision. Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success. We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. We prioritize direct applicants; third-party resumes may not be reviewed.

About the Job KWILL Merchant Advisors counsels evolving businesses through management consulting, commercial real estate, and capital investment. We are a closely held coalition of entrepreneurs, industry leaders, and investors. We are integrators who leverage talent, analytics, and critical thinking to provide comprehensive, strategic solutions to a wide range of industries from real estate to manufacturing, construction supply, logistics, business services, banking, consumer goods, and beyond. Consulting | Capital | Real Estate | Video Production | Finance & Accounting | Information Technology Position Summary The IT Administrator is responsible for maintaining the organization's technology infrastructure, including Microsoft 365, endpoint devices, and cybersecurity initiatives. This role combines technical support and system administration to ensure a secure, efficient, and reliable IT environment. The ideal candidate is a problem-solver with experience in an administrator role and is passionate for delivering exceptional user support. This role's responsibilities will span several organizations and line of businesses. Experience in a managed service provider environment is preferred. Responsibilities Include Serve as the initial point of contact for issues in Microsoft 365, including Exchange Online, Teams, SharePoint, and OneDrive Administer and maintain Entra ID/AAD by ensuring alignment and security across group policies, identity logs, and permissions Manage Intune, including device enrollment, endpoint security, and application deployment Maintain and support desktops, laptops, and mobile devices across all operating environments Utilize RMM platforms for proactive system monitoring, patching, and automation Manage network infrastructure, including access points, switches, routers, and firewalls Lead cybersecurity initiatives such as phishing simulations and employee training Oversee onboarding/offboarding processes for user accounts, devices, and permissions Provide quarterly audits evaluating infrastructure health, access controls, and cybersecurity posture to maintain compliance Ensure configurations adhere to HIPAA, HITRUST, and CIS framework best practices through continuous monitoring and policy alignment Document processes, standard operating procedures, and technical knowledge base articles to promote efficiency and standardization across the organization Requirement This role is based in Chicago, IL and requires regular in-office work. Candidates must live in the Chicagoland area and be able to commute to our Chicago office. Qualifications Bachelor's degree in Information Technology or related field 4+ years of progressive IT experience with familiarity in a system or network administration capacity Proven expertise in: Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive) Entra ID/Active Directory management Intune Device Management and Compliance Experience with RMM platforms (patching, monitoring, automation) and PSA tools Working knowledge of networking (APs, switches, routers, firewalls), Windows Server, and BCDR solutions (Datto, Azure Backup) This role blends technical execution with a consulting mindset. As IT Admin, you will play a critical role in strengthening KWILL's IT infrastructure while advancing the vision of our clients and partners.

***We are unable to sponsor for this permanent full-time role*** is bonus eligible*** Prestigious Financial Institution is currently seeking a Lead IT Planning & Analytics Specialist with strong Apptio and AWS experience. Candidate will be responsible for measuring and monitoring the performance of the public cloud investments as well as maturing the IT Cost Transparency module in Apptio. This role ensures the efficient and cost-effective use of cloud resources by implementing cost management frameworks to support organizational objectives. Responsibilities: Prepare and analyze public cloud forecasts and budgets. Monitor and analyze public cloud financial performance and recommend strategies for optimization. Design, implement and monitor financial infrastructure metrics. Apply the FinOps framework to maximize the business value of the public cloud with coordination across business, engineering, and finance teams. Partner cross-functionally to plan and execute cloud optimization opportunities and comply with associated governance controls. Design, configure, validate, and maintain cloud transparency and total cost of ownership reporting. Model complex business problems, discover business insights, and identify opportunities using mining and visualization techniques Participates in review process to ensure overall budget/forecast consolidation and rationalization. Perform other duties as assigned Qualifications: Previous work experience in FinOps required with a strong background in Technology Business Management or IT Finance. Experience modeling cloud service costs required Experience financially modeling IT expenses such as application total cost of ownership (TCO) and business capability TCO. Preferred cost modeling experience would include data centers, network, end user compute, storage, virtual environments, application development, and IT operations. Highly motivated individual that assumes ownership of their projects. Ability to provide solutions that meet the business objectives and deliver on time, on budget, with a high degree of quality Ability to work efficiently and effectively with multiple levels of management and staff across the organization Previous work experience in a highly regulated, capital markets company preferred Technical Skills Experience with Apptio One, Cloudability, CloudHealth, AWS Cost Explorer, AWS QuickSight, or detailed IT cost models required Strong data transformation skills using MS Excel required Expert with numbers, advanced analytical skills Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment. Ability to use mining and visualization techniques to spotlight insights and opportunities Strong communication and presentation skills required Certifications FinOps Certification, AWS Certified Cloud Practitioner, or other cloud certifications preferred Certified TBM Executive (CTBME), Recognized TBMA (RTBMA), Elite TBMA (ETBMA) a plus Education and Background Bachelor's Degree in Information Systems, Business Management, Finance, or related field MBA or related graduate level course work a plus] Minimum of 8 years of relevant work experience

About the Role We are seeking an experienced IT Governance & Controls Program Manager to design, implement, and oversee enterprise‑level governance programs. In this role, you will ensure the effectiveness of IT controls, strengthen operational rigor, and support leadership with data‑driven insights. You will partner cross‑functionally across technology, audit, and compliance teams to enhance processes, manage risks, and elevate the organization's control posture. Responsibilities Analyze control data to identify trends, assess control effectiveness, and drive continuous improvement across IT delivery processes and frameworks. Build advanced dashboards and analytical reports that illustrate control adherence and uncover strategic optimization opportunities. Develop key performance indicators (KPIs), key risk indicators (KRIs), and other metrics to support leadership decision‑making. Create consistent communication templates and executive‑ready presentation materials to simplify complex technical information. Prepare comprehensive reports for senior leadership, enabling strategic planning and informed business decisions. Serve as a trusted advisor to stakeholders on IT control requirements, best practices, and risk mitigation strategies. Lead projects spanning multiple systems and teams, ensuring alignment with governance frameworks and regulatory expectations. Conduct gap analyses to evaluate control coverage against regulatory or industry standards, and map current processes to those standards. Build and maintain continuous monitoring frameworks to ensure ongoing compliance and control effectiveness. Provide subject matter expertise across IT process domains, control frameworks, and operational governance. Partner with compliance and internal audit to ensure IT controls meet regulatory and audit expectations. Support remediation of identified findings by collaborating with IT stakeholders to implement effective, sustainable solutions. Act as a governance liaison during regulatory examinations and audit engagements. Identify emerging technologies and tools that enhance efficiency, quality, and security across IT systems. Anticipate risks and develop proactive mitigation strategies. Lead special initiatives and IT projects that address evolving organizational priorities. Apply strategic and analytical thinking to solve complex technical challenges and support innovative solution development. Perform additional responsibilities aligned with organizational needs. Minimum Qualifications Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 10+ years of experience in IT, governance, controls, or related fields. Strong analytical skills and experience developing data reports or dashboards. Ability to work effectively across multiple levels of management and within fast‑paced environments. Excellent communication skills, with the ability to translate technical concepts for varied audiences. Demonstrated initiative, curiosity, and a proactive approach to problem‑solving. Collaborative mindset with a focus on team success. Working knowledge of IT control frameworks and industry standards such as ITIL, COBIT, NIST CSF, or similar. Proficiency with Excel, PowerPoint, and dashboard/reporting tools (e.g., Tableau, Jira). Preferred Qualifications Experience with Security or DevOps tooling. Familiarity with integrated GRC platforms (e.g., Archer). Experience in capital markets or the broader technology industry. Salary: ~$175k - $195k + bonus

Objectives Provide technical support for computer systems and users. 4.0 Tasks and Delivery Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources. Responsible for providing technical support for usage of mac OS and Windows OS computers. Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro. Responsible for providing access to projects, groups, mailing lists, and Slack. Responsible for debugging issues with multi-factor authentication setup. Responsible for Improving existing helpdesk service processes where applicable. * Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups. Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services. Responsible for onboarding new users at the facility/directorate. Responsible for assisting with user communication as appropriate. Responsible for updating and tracking customer-reported issues from submission to resolution. Responsible for the fulfillment of IT service catalog requests from customers 5.0 Required Knowledge, Skills, and Abilities 2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support Bachelor's degree in Computer Science, Information Technology, or related field Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders Strong verbal and written communication skills Strong testing and troubleshooting skills to identify process bottlenecks Self-starter and a team player Hands-on knowledge using ticketing software (eg. ServiceNow) Some experience working in UNIX/Linux environments Some working knowledge of shell scripting or other coding experience

On behalf of our client, Executive Search Partners is seeking an IT Applications Manager with shop floor support experience for a mid-sized manufacturing company based in the northern Illinois area. The Manager will report to the top IT person in the company and will be responsible for a team of up to 20 people. Qualifications: Required: Bachelor's degree in IT, Software Engineering, or related field (or equivalent experience). 7-10 years in software development or application management. 3-5 years managing teams of 15-25+ IT professionals. Experience with .NET, JavaScript, ERP systems (preferably JD Edwards), agile development, and secure coding practices. Experience managing data science teams, including analytics, machine learning, and data governance. Experience with shop floor systems (IoT, SCADA Preferred: Experience with DevOps, CI/CD pipelines, automated testing, and enterprise architecture. Experience using AI development tools to improve productivity in ERP and custom software environments. An excellent compensation package includes profit sharing and annual increasing bonuses plus excellent benefits.

Systems Engineer - (Mid-Level - 3 to 5 Years' Experience) Company: ShadowTech Labs About ShadowTech Labs ShadowTech Labs is a leading security technology firm specializing in secure computing platforms and advanced surveillance systems for critical infrastructure. We partner with industry leaders to deliver air-gapped, high-availability solutions that are compliant with stringent regulatory requirements. Position Overview We are seeking a talented Systems Engineer with 3-5 years of hands-on experience in designing, deploying, and maintaining mission-critical IT infrastructure. The ideal candidate will join our systems engineering team in Willowbrook, Illinois, reporting directly to our Systems Engineering & Information Technology Manager. Due to the sensitive nature of our work, U.S. Citizenship and the ability to pass a rigorous background investigation, drug screening, and working on location are required. Key Responsibilities • Design, implement, and support VMware-virtualized and bare-metal Windows and Linux server environments, ensuring high availability and security. • Maintain and expand corporate IT environment, including Active Directory, Entra, Azure, Intune, SentinelOne, and other enterprise-level solutions. • Configure and maintain network infrastructure such as routers, switches, and firewalls from Ubiquiti, Cisco, Fortigate, and Netgear. • Develop and maintain automation scripts and tools (Bash, PowerShell, Ansible, etc.) for system provisioning and configuration management. • Collaborate with cross-functional teams to integrate virtualization (vSphere, Hyper-V), containerization (Docker), and cloud-based resources when applicable. • Assist in cybersecurity assessments, vulnerability scanning, and remediation; documenting findings in line with NRC RG 5.71, NEI 08-09, and industry best practices. • Create and maintain technical documentation, runbooks, and standard operating procedures. • Configuration of Active Directory, including group policy, and integrating Azure SAML authentication with other vendors. • Configuration and troubleshooting a diverse spectrum of IoT devices such as cameras, motion sensors, and industrial automation appliances. • Supporting day-to-day IT operations. • Troubleshoot and resolve system, network, and application issues promptly. Required Qualifications • Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered. • 3-5 years of professional experience in systems engineering, with demonstrated Windows and Linux server administration expertise. • 3-5 years of professional experience in virtualization and/or containerization, VMware VCP certifications are a plus. • Proficient with networking, switching, and routing. • Proficient in Microsoft Entra (Azure AD), Microsoft 365, and Active Directory. • Excellent problem-solving abilities and attention to detail. • Superior communication skills, both written and verbal. Desired Skills • Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls). • Experience with Netbox and Snipe-IT. • Experience with SMB-level storage infrastructure; SAN or NAS. • Ability to travel 20%. • Ability to lift 30 pounds. Desired Skills Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls). Experience with SMB-level storage infrastructure; SAN or NAS. Security & Employment Requirements • U.S. Citizenship and a compliant real ID are mandatory. Non-US Citizens cannot be considered. • Willingness to undergo and pass a comprehensive background investigation and drug screening in accordance with 10 CFR 73.56. • Ability to work on-site in Willowbrook, IL; no remote work options for this role. What We Offer Competitive salary ($80,000 - $125,000) based on experience, with bonus eligibility. Benefits package including health, dental, and vision. 401(k) retirement plan. Paid time off and holidays. Opportunities for professional development, certifications, and career growth. A collaborative, mission-driven work environment focused on cutting-edge national security. Hiring Process 1. Virtual Interview 2. On-site Interview & Facility Tour 3. Offer & Acceptance 4. Background Check & Onboarding ShadowTech Labs is an equal opportunity employer committed to diversity in the workplace.

We have below Following Contract Positions Available If you have profiles please share me at ****************************** Job Title: Desktop Administrator Duration: Contract 100% onsite role. Responsibilities • Provide desktop administration and support. • Perform basic IT hardware troubleshooting. • Handle Windows XP, 7, 10 and 11 operating system imaging and troubleshooting. • Deliver PC asset support including add, move, change, update and reassign of company-owned devices (formerly IMAC operations). Share me resumes at ******************************

Links Technology is seeking a driven and skilled Network Systems Engineer to join our client's team in Chicago, IL. Our client is the industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. They leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide their clients with a competitive edge in an increasingly interconnected world. Responsibilities of the Network Systems Engineer: The Pre-Sales Systems Engineer has the key responsibility of acting as a trusted advisor for our clients customers and partners to gather requirements and identify opportunities with existing and new customers. Own the pre and post-sales technical relationship with the assigned territory and customer base. Build and maintain a deep, sound knowledge of all our client's technologies, in order to support and help in the enablement of strategic customers. Facilitate technical training on our client's products, differentiators, solutions, and demos. Engage with key partners to develop proficiencies in delivering services around Our client's solution set. Participate in the execution of Proof of Concepts (POCs) and on-site customer testing. Execute technical Quarterly Business Reviews with customer base. Support onsite requirements at the customer site. Respond to inbound questions from the customers including research and lab testing of solutions. Present technical content to worldwide organizations both virtually and in-person. Create technical marketing materials for the global Arista organization. Travel expectations is approximately 10%. Qualifications of the Network Systems Engineer: Minimum of 5 years of networking design and implementation experience with a focus on Data Center, Campus, WI-FI and Security solutions working with Financial Services customers. Strong presentation and selling skills including communication of complex technical material. Solid understanding and knowledge of how to build successful relationships between an equipment manufacturer and a customer base of executives, architects, engineers and operations teams. Good interpersonal skills, customer relations skills, and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines. Experience creating technical material (slides, white papers, battle cards, solution guides, etc). Solid knowledge of competitive products, solutions, and services. Experience with Network Overlay and Virtualization is highly desired. Previous experience building network automation using Python and Ansible desired. Network Industry Certification including Arista Cloud Engineer (ACE) level 3-5 desired. Benefits of the Network Systems Engineer: 10 Days PTO Health, Dental, and Vision Insurance Matching 401k Direct hire opportunity! Hybrid role in Chicago, IL Salary Range: $112k - $160k

The IT Infrastructure Engineer is a senior technical role responsible for implementing, operating, and improving enterprise IT infrastructure across our US locations. While enterprise architects define global designs and standards, this role ensures their successful implementation locally, taking full ownership of operations and driving solutions to completion. The Infrastructure Engineer covers core infrastructure domains (network, virtualization, servers, firewalls, storage, backup, monitoring, MFT) and plays a key role in delivering projects, ensuring compliance, and maintaining reliable, secure operations. Salary range starts at $100,000 base and increases based on experience, with bonus eligibility of 10%. DUTIES & ESSENTIAL JOB FUNCTIONS Implement and manage enterprise network infrastructure (LAN, WAN, WiFi, VPNs) across US sites. Administer, configure, and troubleshoot firewalls (Fortinet, Cisco) to ensure secure and compliant connectivity. Manage Windows Server and Linux (RHEL/Debian) environments, Active Directory, and Group Policy Objects (GPOs). Oversee datacenter operations, including storage (SAN/NAS) and enterprise backup systems (Commvault). Deploy, administer, and optimize virtualization platforms (VMware vSphere, ESXi, vCenter). Administer Managed File Transfer (MFT) platforms such as Axway, Connect:Direct, and SFTP. Implement and maintain infrastructure monitoring tools Lead and execute infrastructure projects, including upgrades, migrations, and new deployments, in alignment with global standards. Collaborate with InfoSec and Audit teams to ensure PCI, SOC II, and ISO compliance. Drive troubleshooting and root-cause analysis for complex incidents, ensuring long-term solutions. Provide technical input to architecture discussions, ensuring feasibility and operational efficiency. Mentor junior staff and act as escalation point for technical issues. Document infrastructure standards, procedures, and lessons learned. OTHER FUNCTIONS AND RESPONSIBILITIES This in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with applicable Federal and State laws. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. REQUIRED QUALIFICATIONS 5-7+ years of experience in IT infrastructure engineering or senior system administration. Strong hands-on expertise in: Networking (LAN, WAN, WiFi, VPNs) Firewalls (Fortinet, PaloAlto) Virtualization (VMware vSphere, ESXi, vCenter) Windows Server, Linux, Active Directory, GPO Storage, Backup (Commvault) MFT platforms (Axway, Connect:Direct, SFTP) Monitoring tools (Nagios, PRTG, Lansweeper, Sentinel or similar enterprise monitoring tools) Proven ability to take ownership and deliver infrastructure projects end-to-end. Strong troubleshooting skills with a solution-oriented mindset. Experience working in compliance-driven environments (PCI, SOC II, ISO). Excellent communication skills; ability to collaborate with global teams and present technical issues to management. Experience in multinational or highly regulated enterprise environments. Demonstrated ability to lead projects and mentor team members. Scripting/automation skills (PowerShell, Bash, Python). PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Requires working on hard floor - standing, walking, bending, squatting, climbing, kneeling, twisting and stooping on occasion. Must be able to withstand loud noise in a manufacturing environment Must be able to work while wearing Personal Protective Equipment (PPE). The above job description is meant to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. BENEFITS INCLUDE medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.

Cloud Infrastructure Engineer (Career Path → Senior Cloud Engineer / Security Engineer) $95,000 - $110,000 + Monthly Bonus I'm hiring again because our cloud and security practice continues to scale faster than expected. Over the past few years, we've doubled recurring revenue, expanded our project delivery team, and strengthened our cloud-first service model. We're a financially backed, growth-focused MSP serving SMB and mid-market clients across Chicago, and we've invested heavily in Azure, automation, security hardening, and standardizing how we deliver modern cloud environments. What makes us different is the culture: small, tight-knit, highly technical, and built around real career development-not the reactive, chaotic MSP experience so many engineers are burned out from. Engineers here actually get to grow. You'll work directly with senior cloud architects, have a documented advancement track, and operate inside an efficient, proactive managed services framework. We're now adding a Cloud Infrastructure Engineer who wants to deepen expertise in Azure, identity, network modernization, and modern workplace design. If you want a long-term role where you're part of a collaborative engineering team and not just grinding tickets, this will feel like a breath of fresh air. What You'll Work On • Lead and own cloud-first technical operations across Microsoft 365, Azure, Entra ID, identity governance, endpoint management, and cloud networking. • Act as a technical advisor for clients, helping shape cloud modernization plans and ensuring best practices in security and automation. • Participate in and help deliver cloud transformation projects-Azure build-outs, virtualized infrastructures, network redesigns, and security enhancements. • Build strong relationships with clients, positioning yourself as a trusted technical resource (no ticket mill culture). • Improve documentation, templates, design patterns, and internal processes as we continue to scale our cloud practice. • Work comfortably in both independent and collaborative environments with a team that supports each other. Who Thrives Here • Someone with 3-5+ years in the MSP world handling diverse environments. • Strong hands-on background with Azure, Microsoft 365, identity, Windows Server, and cloud-driven operations. • Solid understanding of networking fundamentals-DNS, DHCP, routing, VLANs, firewalls, cloud networking concepts. • Familiar with modern MSP tooling (Kaseya, Autotask, NinjaOne, Datto, etc.). • Excellent communicator who feels comfortable advising clients and presenting recommendations. • Self-motivated technologist who enjoys learning, stepping into new areas, and collaborating with a team that moves fast. • Certifications (CompTIA, Microsoft, Azure) are a plus but not required. Why People Stay Here • Career path into Senior Cloud Engineer, Cloud Architect, or Security Engineer roles. • Financially backed MSP with real stability, not a struggling reactive shop. • Proactive engineering culture, predictable workload, and strong quality-of-life environment. • A team that values learning, mentorship, and internal promotions. • Hybrid flexibility after onboarding, monthly bonus structure, and strong benefits. • Leadership that listens, invests in modern tools, and creates opportunities for growth.

Chicago-based financial technology firm, is seeking a Systems Engineer to maintain and enhance the environment for a variety of innovative trading, market risk, and broker systems used by clients worldwide. The candidate is expected to be a highly motivated individual who will be responsible for collaborating with a top-notch team of technologists in growing a world-class organization. The position reports to the VP of Hardware and Infrastructure. Primary Responsibilities: Manage, support, and troubleshoot data storage, servers, and other virtual computing platforms including Microsoft Cluster Manager, Microsoft Hyper-V, Red Hat OpenShift. Install hypervisors and operating systems in support of infrastructure to include patching, updating releases, firmware, and BIOS updates. Serve as a subject matter expert for virtualization, automation, and orchestration platforms. Manage server stability, security, performance, and capacity. Adapt, Improve, Develop, execute, and troubleshoot Windows provisioning scripts that utilize multiple languages/scripting technologies to streamline deployment. Develop, execute, and troubleshoot Windows provisioning scripts that utilize multiple languages/scripting technologies. Perform root cause analysis for supported environments. Prioritize multiple work streams simultaneously and meet deadlines. Deploy, maintain, and troubleshoot multiple virtualized environments (DevTest, Stage, Production). Develop plans for the future strategy of server/serverless, container services, storage, and platforms. Provide budgetary information as needed. Job Requirements: • Achieved or working towards MCSA/MCSE of advanced Windows Server/Active Directory Certification. • 5+ years' experience supporting Hyper-V virtualization platform including cluster implementation and automated fail-over. • Must be a creative problem solver with excellent trouble-shooting skills; flexible, proactive, and able to work in a fast-paced, ever-changing, and exciting environment. Nice to have: Cybersecurity experience Experience with administering Microsoft 365, Intune and SolarWinds is a plus. Experience with Rubrik or similar backup solutions. Experience with Tanium or similar third-party patching Linux, Ansible, Puppet

Microsoft 365 Engineer Onsite Daily Locals Preferred This is a Full time, permanent position and is not open to sponsorship, 3rd party representation or H1B transfer at this time. I am looking for a hands-on Microsoft 365 Engineer to own, administer, and continuously improve our enterprise M365 environment. This is a great opportunity for someone who wants full ownership of a modern collaboration platform, enjoys solving complex technical challenges, and thrives in an onsite team environment. You'll manage daily operations, lead platform enhancements, and drive adoption across the business. Your work will directly impact company productivity, data security, and collaboration effectiveness. OVERVIEW OF RESPONSIBILITIES Microsoft 365 Administration Manage user identities, groups, licensing, and security settings in Entra ID (Azure AD). Administer Exchange Online (mail flow, hybrid connectivity, retention policies). Maintain and optimize Teams, SharePoint Online, OneDrive, Outlook, and collaboration workflows. Implement backup and recovery procedures for M365 email and files. Security & Compliance Enforce Conditional Access, MFA, and identity protection protocols. Configure retention/sensitivity labels and compliance policies via Microsoft Purview. Perform periodic security audits and resolve vulnerabilities. Support hybrid identity integration between AD and Azure AD. Monitoring & Troubleshooting Use PowerShell, Graph API, M365 Admin Center, and Defender portal to monitor performance and security. Quickly resolve complex issues related to email flow, Teams meetings, SharePoint access, and identity authentication. Build automation scripts, runbooks, and dashboards. Support & Collaboration Partner with the Service Desk and app teams to improve processes and ensure change control. Provide user training, communications, and documentation. Participate in on-call rotation and off-hours upgrades. Windows Server Management Maintain and support on-prem Windows Server infrastructure. Install, upgrade, patch, and troubleshoot server systems to ensure reliability. QUALIFICATIONS 5+ years in IT; 3+ years administering Microsoft 365 / Azure environments. Strong experience with Exchange Online, Teams, Intune, SharePoint Online, and Entra ID. Azure experience, including VMs, AKS, SQL managed instances, and Azure firewall. Strong PowerShell automation expertise. Experience with backup/disaster recovery and security protocols. Excellent communication and problem-solving ability. Microsoft or Azure certifications are a plus (Azure Admin, Azure Architect, M365, CCNA). Overview: Sterling Engineering / Staffing has a rich history of delivering top talent to our clients. We are a nationwide Staffing Firm that has been in business for over 56 years. With over 200 currently active clients, Sterling works within the Automation, Energy, Facilities, Information Technology, Food, Logistics / Supply Chain, Manufacturing, Packaging, Life Sciences, Pharmaceuticals, Engineering and R&D industries. Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.