Information technology consultant jobs in New York, NY - 1,760 jobs

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location Remote Travel 25% of the time Job Description Diagnose and Resolve Incidents: Identify, diagnose, and resolve incidents related to storage and backup infrastructure, including SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), and Backup (Rubrik) systems. Backup of SAN Switch Configuration: Perform regular backups of SAN switch configurations to ensure data integrity and availability. User / Role Security Administration: Manage user accounts, roles, and permissions to ensure secure access to storage systems. Storage Capacity Reporting: Monitor and report on storage capacity to ensure optimal utilization and planning. Change Implementation: Implement changes to storage and backup configurations and settings as required. Incident & Problem Resolution: Respond to and resolve storage and backup-related incidents and recurring problems. Configuration Administration: Administer and manage storage and backup configurations to ensure system reliability and performance. Key Responsibilities Monitoring: Continuously monitor storage and backup systems (PMAX, FS7300, PURE Storage, Unity Storage, Isilon, NetApp, StorageGRID, Rubrik) for performance, availability, and security issues using monitoring tools such as Dell EMC Unisphere, Pure1, NetApp OnCommand, and Rubrik Polaris. Incident Management: Respond to and resolve storage and backup-related incidents and outages. Maintenance: Perform regular maintenance tasks such as backups, patching, and upgrades. Change Management: Implement changes to storage and backup configurations and settings as required. User Support: Provide support to users, including troubleshooting and resolving access issues. Reporting: Generate reports on storage and backup performance, incidents, and capacity planning. Required Skills: Technical Skills: Proficiency in managing various storage and backup technologies: SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), Backup (Rubrik). Strong knowledge of storage and backup administration. Experience with storage and backup monitoring tools: Dell EMC Unisphere, Pure1, NetApp OnCommand, Rubrik Polaris. Familiarity with automation tools and scripting languages: Python, Bash. Understanding of backup and recovery strategies. Knowledge of storage security best practices. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Ability to work in a fast-paced, dynamic environment. Attention to detail and a proactive approach to storage and backup management. Relevant certifications: Certified Storage Engineer, Backup and Recovery Specialist, etc. Basic Qualification 5+ years of Storage and Backup experience in a global enterprise environment. Ability to work in a 24x7 on-call after hour rotation environment. Relevant experience supporting security audits, vulnerability assessments, and compliance automation efforts. High school or equivalent diploma. The base compensation range for this role in the posted location is: $ 66,810 - $ 191,510 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non‑negotiable benefits package to all regular, full‑time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A‑F), defined by policy: Vacation: 12‑25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end‑to‑end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market‑leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Ref. code 388043-en_GB Posted on 06 Jan 2026 Contract type Permanent Location Atlanta, Austin, Bellevue, Berwyn, Bridgewater, Brooklyn, Burlington, Chicago, Columbia, Dallas, Dayton - Sogeti US, Guaynabo, Houston, Irving, Mclean, Nashville, New York, San Francisco, Santa Clara, Seattle, Southfield, Tampa, Westerville When you join Capgemini, you don't just start a new job. You become part of something bigger. We bring together passionate, skilled people, a tech‑driven approach to innovation, and a deep commitment to our clients to help organizations unlock the true value of technology. As a graduate or an experienced professional, you will be working with the world's leading brands to enhance and transform the way they do business. #J-18808-Ljbffr

A managed service provider in Brooklyn seeks an Onsite Support & Hardware Engineer. This full-time role involves both hardware repair and onsite client support. The ideal candidate has 3+ years in IT support combined with hands-on hardware expertise. Responsibilities include diagnosing systems, managing hardware assets, and providing exceptional customer service. This position offers a structured onboarding and is perfect for someone looking to bridge technical skills with direct client interaction. #J-18808-Ljbffr

Desktop Support Engineer - White Glove / Executive IT Support Longterm Contract Updated Job Overview (Enhanced) Teceze is hiring a Desktop Support Engineer - White Glove / Executive IT Support to provide high-touch, premium on-site IT support for CIO, CXO, and senior leadership users at one of our prestigious enterprise clients. This role is ideal for an engineer with up to 3 years of experience who demonstrates professionalism, discretion, and strong technical fundamentals combined with excellent customer service skills. The engineer will act as a trusted IT partner for executives, ensuring minimal downtime, seamless technology experiences, and proactive issue resolution. The role requires hands-on expertise in end-user computing, executive device support, conference room technologies, and coordination with infrastructure teams. Key Responsibilities (Added & Enhanced Points) Deliver white-glove, executive-level IT support to CIO, CXO, and senior leadership users with a high degree of professionalism and confidentiality. Provide priority incident response and proactive monitoring for executive users to minimize business disruption. Install, configure, and support executive desktops, laptops, tablets, mobile devices, and peripherals in Windows and mac OS environments. Perform IMAC activities with attention to executive workspace standards and documentation. Support and troubleshoot conference room technologies, AV systems, Teams/Zoom meetings, and executive presentations. Act as a single point of contact for VIP users, coordinating with internal IT teams and vendors for rapid resolution. Maintain strict SLA adherence and escalation management for executive incidents. Assist with new executive onboarding, device refreshes, data migration, and secure setup of workstations. Provide Hands & Feet support for infrastructure, network, and data center teams, including basic server room activities when required. Ensure accurate asset tagging, inventory updates, and lifecycle tracking for executive IT equipment. Document issues, resolutions, and best practices in the ticketing system and knowledge base. Follow security, compliance, and confidentiality standards while handling executive systems and data. Required & Preferred Skills (Refined for White Glove Support) 0-3 years of hands-on experience in Desktop / End-User Computing support in enterprise environments. Strong working knowledge of Windows and mac OS operating systems. Experience supporting Office 365, Outlook, Teams, OneDrive, and common enterprise applications. Basic understanding of network concepts (LAN, Wi-Fi, DHCP, DNS). Exposure to IT asset management, ticketing systems, and vendor coordination. Prior experience supporting VIP / executive users is highly preferred. Familiarity with conference room AV setups, docking stations, monitors, and executive workspaces. Basic exposure to data center environments, racking, cabling, and labeling is a plus. Exceptional communication, presentation, and interpersonal skills. Strong sense of ownership, discretion, and customer-first attitude. Ability to work calmly under pressure in a fast-paced, on-site executive environment.

The Company Our client is one of the fastest growing Software companies that own the number one operating system in the cloud sold across the globe as one of the most popular development platforms. Our client`s renown Product is the fastest growing enterprise platform, the leading platform for public cloud compute, and the engineer's favorite path to dive into the future. Their aim is to help the enterprise welcome open source from end to end, across every category of compute and application, starting with infrastructure solutions such as Kubernetes and OpenStack, to data, analytics, security and serverless capabilities. Their clients range from Global 500 enterprises and telcos, and managed service providers at big scale, to fast-moving startups. Our client provides managed services, commercial support, training and consulting services to their clients who are deploying their Product. They also support technical staff and partners to provide best guidance and practices across their projects. The Opportunity Global System Integrators (GSI) play a vital role in the Company`s growth plans in the coming three years. Reporting to the VP Global Alliances and Channels, the Global Head of GSI Alliance will be responsible for helping partners to bloom and grow their business with the Company services and solutions. The role will involve managing a small global team (around 5 heads). The role will work closely with their GSI partners throughout their sales cycles and across their sales organizations to facilitate The Company`s Product based solutions and opportunities, as well as help GSI build long term digital transformation platforms with The Company`s Product stacks and services. Thei successful candidate will be responsible for building trusted relationships with partners, increasing the clients`s market share and attach rate, transform about the partnership and lead all business interactions from engineers to CxO level. The Head of Global Systems Integrator Alliances will own the strategy, the sell‑to, sell‑through and sell‑with motions with the GSI and will animate many sales event, customer workshops, executive engagements and public presentations. Responsibilities Build strategic relationships with partners at levels, and stickiness with the Company`s Product technology Deep understanding of Linux and cloud software ecosystem, and opensource selling models Negotiate contracts and commercial business terms Deep understanding of partner organizations and sales models, in particular with Global System Integrators Work closely with marketing, sales engineering and product management to deliver on targets, objectives and provide a voice of the partner Lead executive interlocks between partners and the Company`s leadership team Ability to travel - sometimes internationally - up to 40% of the time Requirements Passionate about the Company`s products and mission Vast experience in alliance or indirect sales management roles Vast experience with OpenStack, virtualization, containers and other Cloud technologies. Disciplined, autonomous, hands‑on, get‑it‑done mentality Ability to seize customer requirements, assess gaps, spot and generate opportunities Comfortable in fast‑paced and high pressure environments with ambitious achievement goals Excellent communication and presentation skills Perks Learning and Development Annual Compensation Review Recognition Rewards Annual Leave Priority Pass for travel Please disregard any references to salary banding on the advert as the candidate will be evaluated on their merit, on not necessarily adhere to the salary stated on the job description. #J-18808-Ljbffr

Department: Data & Technology / Project Intelligence Reports To: VP of Operations and VP of Technology About ADCO ADCO is an industry leader in advanced construction delivery, combining deep field expertise with a data-driven approach to project performance. We are transforming how projects are estimated, executed, and managed through AI-assisted modeling, predictive analytics, and human-machine collaboration. We are building the next generation of project intelligence - connecting data from estimating, engineering, procurement, and field operations into a living AI environment powered by Gemini, Azure, and Power BI. Position Overview The AI Project Systems Integrator serves as the central link between ADCO's data ecosystem and its project delivery teams. This role is responsible for developing and maintaining the AI-driven project management model that integrates information from Intellibid (estimating), Emque (accounting), Revisito (engineering), Procure (procurement), and PlanGrid (field operations) into a unified Gemini vector and analytics environment. The successful candidate will bring strong capabilities in data modeling, AI integration, and workflow automation, paired with the ability to communicate effectively across disciplines - from data engineers to field superintendents to executive leadership. Key Responsibilities · Design and maintain ADCO's AI-integrated project data model linking estimating, accounting, procurement, and field systems. · Develop and manage retrieval-augmented generation (RAG) pipelines using Gemini and ADCO's vector database. · Ensure accurate, timely data ingestion and validation from Intellibid, Emque, Revisito, Procure, and PlanGrid. · Collaborate with Azure data teams to maintain data flow reliability and schema consistency. · Build and refine metadata standards and project ontologies (cost codes, phases, materials, labor categories). · Translate construction workflows into dynamic digital models capturing dependencies, resource flow, and schedule impact. · Serve as human-in-the-loop for AI outputs by validating and refining model responses. · Develop Power BI and AI-driven dashboards communicating performance trends, risk forecasts, and decision insights. · Train and support project teams to drive AI adoption and continuous improvement. · Communicate insights clearly to technical and non-technical stakeholders. QualificationsEducation & Experience · Bachelor's degree in Computer Science, Data Science, Information Systems, or Engineering (Master's preferred). · 2+ years of experience in data integration, business intelligence, AI/ML systems, or process automation. · Experience with Azure Data Factory, Synapse, Databricks, Logic Apps, and Power BI. · Familiarity with vector databases and LLM-based RAG systems (Gemini, OpenAI, etc.). · Working understanding of construction or project lifecycle workflows. Technical Skills · Proficiency in SQL and Python. · Experience with API integration, data schema design, and metadata management. · Ability to contribute to AI reasoning and machine learning systems. · Knowledge of data visualization and prompt-engineering techniques. Soft Skills · Exceptional communication across project, technical, and executive teams. · Strong analytical and systems-level thinking. · Comfortable working in evolving and ambiguous technology environments. · Passion for applying AI to real-world construction execution. Why Join ADCO · Be at the forefront of AI innovation in construction and project delivery. · Help shape ADCO's enterprise AI and data strategy. · Collaborate with leadership across estimating, engineering, and operations. · Competitive compensation, benefits, and long-term growth opportunities.

Vaco is actively working on a full time placement for an IT Director within the distribution industry. Must be W2 candidate (no sponsorship or 3rd party vendors). The ideal candidate is local to either NY or Ft. Mill, SC office. Ideal Candidate Profile Experience 8-12+ years in IT leadership roles within: Manufacturing Distribution Industrial or supply-chain-heavy environments Proven experience owning and scaling an ERP platform in a multi-site environment. Background in PE-backed or high-growth organizations strongly preferred. Experience leading small, high-impact teams (3-8 people). Technical Strengths ERP leadership: Epicor, Infor, NetSuite, SAP, Dynamics, or similar Business Intelligence & data platforms Systems integration (EDI, WMS, CRM, finance tools) Infrastructure, cloud, cybersecurity fundamentals Leadership Style Practical, roll-up-your-sleeves operator with strategic perspective. Comfortable in the plant, warehouse, and boardroom. Clear communicator who can translate technology into business outcomes. Calm, decisive leader who thrives in fast-moving, PE-driven environments. Please apply directly for more information or to be considered for the role! Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work. We provide a platform and you work for various clients.

Mini-Circuits designs, manufactures and distributes integrated circuits, modules, and sub-systems for high-performance radio frequency (RF) and microwave applications. With design, sales, and manufacturing locations in over 30 countries, Mini-Circuits' products are used in a range of wired and wireless communications applications. Our products are also used in detection, measurement, and imaging applications, including military communication, guidance, and electronic countermeasure systems, commercial, scientific, military land, sea, and aircraft; automotive systems, medical systems, and industrial test equipment. Mini-Circuits sells its products to over 20,000 customers globally through our direct sales force, applications engineering staff, and sales representatives, as well as through our extensive website. Position Summary Design, validate, and scale automated production test systems and robotic device handlers for RF and Microwave components. This role is responsible for enabling standardized architectures, throughput improvement, global alignment, and long-term scalability of automated test processes. Salary Range $100,000 - $125,000 per year Job Function Define, design, and validate standardized robotic test handlers, adaptable across multiple RF product lines. Drive new handler integrations and improvements, document FPY, OEE, and operator experience metrics. Collaborate with global teams (Brooklyn, Florida, India, Malaysia) to ensure alignment, backup-site readiness, and standardized deployment. System Design & Development Analyze test and assembly processes to identify candidates for automation based on capacity, efficiency, and process control needs. Develop scalable, modular designs for automated handlers, including mechanical, electrical, vision, and control systems. Specify and integrate sensors (vision, position, presence), robotic arms, conveyors, and fixturing for precision RF component handling. Incorporate RF test-specific requirements (grounding, thermal, high-frequency probing, shielding). Prepare proposals, resource/budget estimates, and project plans for new automation initiatives. Lead cross-functional reviews and maintain stakeholder communication from concept to qualification. Manage vendor engagement, procurement, build, and qualification of handler systems. Documentation & Training Create system specifications, qualification/buy-off plans, operation and maintenance procedures. Train users and support personnel on deployed automation platforms. Drive continuous improvement in throughput, FPY, reliability, and maintainability. Track and implement engineering changes and upgrades into future designs. Stay current with emerging automation technologies (vision, robotics, motion systems, AI-driven inspection) and evaluate for Mini-Circuits applications. Qualifications BS/MS degree in Mechanical, Electrical, Mechatronics, or Control Systems Engineering. Minimum 5 years of relevant experience. Experience with robotic systems, automated handlers, or precision motion/vision-based automation. Familiarity with high-mix/low-to-medium volume manufacturing environments. Controls programming experience (PLC, microcontrollers in C/C++, or equivalent). Data collection and analysis skills (Excel, JMP, Python). Preferred Knowledge Experience with automated inspection systems (AOI, Keyence, Cognex vision). Knowledge of RF test process requirements and challenges. Conveyor/robot integration, pneumatic actuators, precision fixturing. Understanding of Lean Manufacturing, OEE analysis, and ROI calculations. Exposure to manufacturing ERP and PLM systems (SAP, Arena PLM, etc.). Skills Strong communication and documentation skills. Ability to lead cross-functional teams and vendor collaborations. Capable of balancing hands‑on design/build/debug with strategic project leadership. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Requirements/Skills Must be a US citizen or US permanent resident Ability and willingness to abide by Company's Code of Conduct Occasional travel, some overnight, as required Benefits Comprehensive Medical, Dental, and Vision plans 401(K) and Profit‑Sharing Programs Disability Insurance Life Insurance Employer‑Sponsored Wellness Plans Hospital & Accident Indemnity Insurance Employee Benefit Advocate & Employee Assistance Program ul> Disclaimer: The listed qualifications and requirements for each position are intended as guidelines. Mini-Circuits reserves the right to hire outside of these guidelines at Management's discretion. Mini-Circuits is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, gender identity, gender dysphoria, pregnancy‑related condition, and domestic violence victim status or protected class characteristic, or any other protected characteristic as established by federal or state law. #J-18808-Ljbffr

About the company Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it. Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions - turning production data into better AI with every release. About the role We are looking to hire a solutions engineer to partner with our sales team to navigate every part of the sales process. In this role, you'll working closely with technical stakeholders at companies ranging from small startups to massive enterprises. Our primary users are software engineers and PMs at world-class tech companies who are working to leverage GenAI. What you'll do Partner with our sales team to articulate the overall Braintrust value proposition, vision, and strategy to customers Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility Deliver product and technical presentations to potential and existing customers Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material Ideal candidate credentials 5+ years of experience as a sales engineer or in solutions consulting Ability to connect a customer's specific problems to Braintrust's solutions Proficiency in Typescript and Python Has written prompts / tinkered with GPT models and apps Benefits include Medical, dental, and vision insurance Daily lunch, snacks, and beverages Flexible time off < Competitive salary and equity AI Stipend Equal opportunity Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr

Insight Global is seeking an IT Software Sourcing Leader for one of New York's leading hospital systems. This role will partner with MCIT, IT Finance, Legal, and vendor leadership to align sourcing strategies with organizational goals, focusing on quality, innovation, cost savings, and efficiency. Key responsibilities include developing multi-year sourcing strategies, leading end-to-end RFx processes, managing vendor relationships, negotiating complex software agreements (including SaaS and perpetual licenses), conducting market and spend analysis, and driving cost optimization through TCO analysis. The position also involves risk management, compliance, and collaboration with cross-functional teams to ensure strategic alignment and operational excellence. Required Skills & Experience: - Bachelor's degree in business, Supply Chain Management, or a related field. - 5+ years of proven experience in strategic sourcing with a focus on IT Software. - 1+ year experience working with cloud platforms (e.g. AWS Cost Explorer, Azure Cost Management, GCP Console, etc.) and optimizing overall cloud spending - Managerial experience

A premier talent firm seeks a Technical Solutions & Support Specialist to provide expert support for customer systems in New York. In this role, you will work directly with clients to ensure fast and effective solutions while collaborating closely with the internal engineering teams. The ideal candidate will have a relevant degree, excellent communication skills, and a strong technical background. Salary ranges from $80,000 to $120,000 USD, accompanied by comprehensive benefits including full medical coverage, flexible work environment, and opportunities for relocation. #J-18808-Ljbffr

Be part of a global consulting powerhouse, partnering with clients on their most critical strategic transformations. We are Wavestone. Energetic, solution-driven experts who focus as much on people as on performance and growth. Hand in hand, we share a deep desire to make a positive impact. We are an ambitious firm with a worldwide reach and an ever-expanding portfolio of clients, topics, and projects. In North America, Wavestone operates from hubs in New York City, Pittsburgh, Dallas and Toronto. We work closely with CEOs and technology leaders to optimize IT strategy, sourcing models, and business processes and are committed to building lasting partnerships with our clients. Are you a true team player, living strong values? Are you a passionate learner, aiming to grow every day? Are you a driven go-getter, tackling challenges head-on? Then we could be the right fit for you. Join Wavestone and thrive in an environment that's empowering, collaborative, and full of opportunities to turn today's challenges into tomorrow's solutions - contributing to one or more of our core 4 capabilities: Business Consulting | Business Strategy & Transformation, Organizational Effectiveness & Change Management, Operating Model Design & Agility, Program Leadership & Project Management, Marketing, Innovation, & Customer Experience Technology Consulting | IT Strategy & CTO Advisory, Technology Delivery, Data & Artificial Intelligence, Software & Application: Development & Integration, SAP Consulting, Insurance/Reinsurance Cybersecurity | Cyber Transformation Remediation, Cyber Defense & Recovery, Digital Identity, Audit & Incident Response, Product & Industrial Cybersecurity Sourcing & Service Optimization | Global Services Strategy, IT & Business Process Services Outsourcing, Global In-House Center Support, Services Optimization, Sourcing Program Management Read more at ***************** Job Description The objective of our North America teams involved in the digital transformation / CIO advisory projects is to help position Wavestone as the trusted advisory partner of Chiefs Technology Officers (CTO) and Chiefs Information Officers (CIO) in their most ambitious technological and organizational transformations. Facing the accelerating business and digital transformations and the more intense market competitiveness, particularly from new players in the tech sector, Chiefs Technology Officers (CTO) need to respond to the following challenges: IT Strategy and Planning (Align IT to business goals): Assessments, Roadmaps, M&A Integration, Cloud Migration and Adoption, Digital Business Modeling and Implementation Sourcing & Optimization (Optimize service delivery model): IT & Business Process Sourcing, Cost Reduction (~40%), Streamlined Vendor Management, Benchmarking Data management (Build a data-driven organization): Innovate with data, Leverage data as a business asset, Create and foster a data culture Responsibilities Deliver engagements managed by more experienced consultants from whom you will learn the basics of consulting core competencies. Work with teams on projects for the business lines, functional teams, and technology departments of our clients from strategy definition to implementation Bring strong learning abilities and be proactive to better develop consulting skills and become more autonomous. Perform accurate assessments and analysis of client activities, manage day-to-day client relationships at peer client levels and assist clients in the effective use of management systems, tools, techniques, group problem-solving, and team building. Structure, write, and deliver quality work documents with oversight from others, ensure all information related to the assignments is circulated correctly, and alert colleagues/superiors of any difficulties. Collaborate/Coordinate across the different Wavestone teams to participate in local and global firm development. Continue to up-skill and stay current with the market, through our apprenticeship style coaching and our learning and development programs Contribute to the firm's development activities such as business development (i.e. proposals, market offers, white papers, etc.) and/or team development activities (i.e. recruitment, training, social events, office culture, etc.) We are recruiting for Consultants and Senior Consultants As a part of the Wavestone team, you will be engaged with projects and opportunities that will develop your skills and advance your career. Our collaborative culture ensures that you become an integral member of the Wavestone team - from day 1! Qualifications 3+ years' experience in external client-facing consulting or equivalent role (IT, management, or business focused consulting) Bachelor's degree in business management, engineering, economics, or other analytical major Strong interest in Management Consulting Proven background leading technology transformation programs both operational and strategic Good technical understanding to bring credibility to advisory work Ability to manage transformation projects Ability to anticipate critical business issues Proven track record of supporting business development activities (account planning, pitches, proposals, value proposition development), based on your profile and background Excellent interpersonal skills at all levels of an organization, experience in managing and leading teams, developing and coaching junior members of staff, based on your profile and background Skills to create and deliver meaningful presentations with an impact and produced high quality reports Most of all, you want to be part of an ambitious, fast-growing company project in the US and abroad. You want to put your enthusiasm to work for a firm that can offer you the chance to take on responsibility quickly. *Only candidates legally authorized to work for any employer in the U.S on a full time basis without the need for sponsorship will be considered. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Additional information At Wavestone, we believe our employees are our greatest ambassadors. By embodying our shared values, vision, mission, and corporate brand, you'll become a powerful force for positive change. We are united by a shared commitment to making a positive impact, no matter where we are. This is better defined by our value base, "The Positive Way," which serves as the glue that binds us together: Energetic - A positive attitude gives energy to lead projects to success. While we may not control the circumstances, we can always choose how we respond to them. Responsible - We act with integrity and take ownership of our decisions and actions, considering their impact around us. Together - We want to be a great team, not a team of greats. The team's strength is each individual member; each member's strength is the team. We are Energetic, Responsible and Together! Benefits 25 PTO / 6 Federal Holidays / 4 Floating Holidays 4 months parental leave to birthing parent / 2 months to supporting parent Medical / Dental / Vision coverage 401K Savings Plan with Company Match HSA/FSA Up to 4% bonus based on personal and company performance with room to grow as you progress in your career Regular Compensation increases based on performance Employee Stock Options Plan (ESPP) Travel and Location This full-time position is based in our New York office. You must reside or be willing to relocate within commutable distance to the office. Travel requirements tend to fluctuate depending on your projects and client needs Diversity and Inclusion Wavestone seeks diversity among our team members and is an Equal Opportunity Employer. At Wavestone, we celebrate diversity and inclusion. We have a strong global CSR agenda and an active Diversity & Inclusion committee with Gender Equality, LGBTQ+, Disability Inclusion and Anti-Racism networks. If you need flexibility, assistance, or an adjustment to our recruitment process due to a disability or impairment, you may reach out to us to discuss this. Feel free to visit our Wavestone website and LinkedIn page to see our most trending insights!!

A leading global healthcare company is seeking a candidate to deploy technical and marketing strategies for the swine business, manage technical teams, and support sales efforts. The ideal applicant should hold a Doctor of Veterinary Medicine degree, have over ten years of experience in animal health, and demonstrate strong communication skills in both English and Vietnamese. This position will have relocation support and will be based in Vietnam. #J-18808-Ljbffr

As a Forward Deployed AI Engineer at Charta, you'll play a pivotal role in deploying, customizing, and optimizing cutting-edge generative AI healthcare solutions directly for our clients. At Charta, we're pioneering a transformative approach to healthcare billing through the power of generative AI. Our mission is to revolutionize this critical yet often cumbersome aspect of healthcare, empowering medical billers and coders with tools that elevate their efficiency by leaps and bounds. Our innovative AI technology enables these professionals to operate at an astounding 10x to 100x more efficiently, while significantly reducing operational costs to just 2% of the standard expense. In an industry where the focus should rightly be on patient care and clinical services, Charta steps in to ensure that healthcare providers are unburdened from the complexities of non-clinical operations. Our cutting-edge solutions are designed to handle the intricacies of the revenue cycle, freeing up healthcare professionals to concentrate on what they do best - caring for patients. Our vision at Charta is to create a seamless, efficient, and cost-effective billing process that is invisible yet indispensable. By entrusting us with the operational challenges, healthcare providers can redirect their resources and attention towards patient-centric services, secure in the knowledge that their billing needs are expertly managed. Join us in our journey to redefine healthcare billing, and be a part of a team that's making a tangible difference in the world of healthcare. About the Opportunity As a Forward Deployed AI Engineer at Charta Health, you will be at the forefront of deploying and customizing AI-powered solutions for our clients. You will work directly with healthcare providers to understand their unique challenges and translate them into practical, data-driven solutions using AI and machine learning. This role requires a blend of technical expertise, problem-solving skills, and a strong customer-centric mindset. You will thrive in a dynamic environment, rapidly deploying and iterating on solutions to deliver immediate value. What You'll Do: Collaborate closely with healthcare clients to understand their workflows and identify opportunities to leverage AI and machine learning. Customize and deploy Charta Health's AI-driven platforms to address specific client needs. Rapidly prototype and iterate on solutions, adapting to client feedback and evolving requirements. Break down complex projects into actionable steps and deliver results in ambiguous environments. Explore and integrate a wide range of AI/ML technologies, adapting to the diverse needs of our clients. Provide technical expertise and support to clients, ensuring successful deployment and adoption of our solutions. Work closely with our internal engineering team to provide feedback and contribute to product development. Stay up-to-date with the latest advancements in AI/ML and their applications in healthcare. You'd be a great fit if you have: Proficiency and practical coding skills, with a focus on delivering tangible results. Adaptability and the ability to quickly learn and master new technologies and concepts. A priority on delivering business value over solving purely theoretical challenges. A desire to explore a wide range of technologies and problems, rather than specializing in one area. The ability to thrive in ambiguous environments and rapidly produce results. The ability to excel at breaking down complex projects into actionable steps. Resilience and resourcefulness, allowing you to overcome obstacles and find creative solutions. Ambition and a desire for a high-growth opportunity. Strong emotional intelligence, excellent communication, and interpersonal skills. Excitement about working with external customers and building strong relationships. A genuine interest in the medical field and a passion for improving healthcare. Nice to Have: Experience and/or demonstrated interest in healthcare Proficiency in Python. Experience with Large Language Models (LLMs) and prompt engineering. Experience with neural networks and machine learning What We Offer: Competitive salary and comprehensive benefits package, including health, dental, and vision. Equity & growth opportunities in a fast-growing, innovative tech startup. Ongoing professional development and access to cutting-edge AI and healthcare tools. Lively, in-person work culture at our SF Headquarters or NYC office. $120,000 - $250,000 USD depending on experience + Equity + Benefits Join us in our mission to transform healthcare through innovation! Our Commitment to Diversity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The application window will close on January 31, 2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet The Team As an Enterprise Solutions Engineer for the New York Region you will be focused on being a pre-sales field technical customer facing engineer influencing the most strategic and innovative areas of our business. You will spend your time with customers while collaborating with Account Teams, Connected Teams, Partners, and Product teams. This is a technical leadership role and is focused on delivering business outcomes through bringing high customer intimacy, thought leadership, executive engagement, and technical excellence. Your Impact * Technical, trusted advisor to Enterprise Account Teams and Customers * Bring thought leadership and deep knowledge across our solutions and architectures applying it across all verticals * Participate and lead high impact customer engagements through Tech Days, Connect, Cisco Experience Center Briefings, Executive Discussions, EFT opportunities, Stay Ready and Cisco Live and other similar events * Champion culture of learning, coaching, and technical excellence * Develop Executive Relationships and Champions with our most strategic Accounts through trust, business acumen, and technical strategies * Drives focus on full lifecycle and adoption of our solutions partnering with our Services Sellers to position CX services offerings * Participate in any relevant advisory boards, tiger teams to represent Commercial customer feedback and needs, shaping the future of our portfolio and offerings * Help create campaigns and initiatives for the Operation based on the needs of the business and growth and drive existing and new go-to-market strategies for the SE community * Invest in your personal development, such as certifications, self study, soft skills, executive coaching, market trend analysis, competitive training, and other relevant training to strengthen and sharpen your skills. Minimum Qualifications * 8+ years industry experience, significantly in networking , cybersecurity and pre-sales solutions engineering role * Deep knowledge across Cisco portfolio and competitive offerings * Proven track record leading strategic multi-architecture sales cycles, competitive take-outs, franchise wins, and driving innovation embodying the customer first mindset * Ability to travel 50% of the time across the region, to customer briefings, etc. Preferred Qualifications * CCNP Certified (CCIE/CCDE Preferred) * Knowledge of AI infrastructure and protocols #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $205,500.00 to $259,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $205,500.00 - $298,300.00 Non-Metro New York state & Washington state: $197,600.00 - $286,900.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Epic System Analyst (Rehab) The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications. This position will develop, implement, manage and provide ongoing support for clinical information systems. Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality. Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope. This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance. Education - Preferred Epic proficient/certified in Rehab. Required Epic proficient/certified in EpicCare Inpatient or Ambulatory. Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred. Experience - Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems. Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management. Hands on Epic clinical systems experience desirable. Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues. Knowledge/Skills/Abilities - Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications. Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems. Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products. Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety. Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies. Ability to respond to changing demands, priorities, procedures and technology. Able to lead groups to make key decisions. Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems. Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities. Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills. Ability to establish and maintain effective working relationships with co-workers, supervisors, and users. Project management and planning expertise. Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.

You will join a global Information Systems organization supporting sustainability-driven business operations. Within a large transformation program, the mission focuses on migrating decentralized SAP ECC systems to a centralized S/4HANA landscape. As part of the Logistics domain, you will contribute to the harmonization of logistics processes across multiple business units and international sites, working closely with business stakeholders and other SAP domains to ensure end-to-end process alignment and decision support. Responsibilities Lead end-to-end SAP WM-STRM-IM implementations within a global S/4HANA migration program Ensure seamless integration with other SAP domains (MM, SD, PP, QM) Support business-facing activities and facilitate decision-making processes Document SAP configurations, blueprints, and technical specifications Perform system testing, validation, and quality assurance Translate business requirements into robust technical solutions Work in both custom-built and template-based SAP environments Handle change requests and support tickets when project workload allows Provide guidance and coaching to junior consultants when applicable Must have Minimum 5 years of hands‑on experience in SAP WM-STRM-IM projects Proven experience with end-to-end SAP WM-STRM-IM implementations Strong integration experience with other SAP logistics domains Experience with structured documentation and blueprinting Fluency in Dutch and English (spoken and written) Ability to work onsite at least 3 days per week Should have Debugging skills in SAP environments Experience working in international and multicultural teams Strong communication and alignment skills across domains Ability to manage multiple priorities and work under pressure Ownership mindset with the ability to work independently and elevate when needed Nice to have Knowledge or hands‑on experience with SAP EWM SAP certification Experience providing coaching or mentoring to junior consultants Who we are Community Consulting goes beyond traditional consulting; it's all about fostering connections in an atmosphere of trust and confidence. Transparency & Honesty : We say things as they are. Clear communication for seamless collaboration. #COMMUNITEAM : Work independently, but never alone. Collective intelligence drives us further, faster. Total Commitment : Always present, always engaged. We find solutions and make sure everyone moves forward together. Guaranteed Efficiency : No fluff, just results. We act fast, keep our promises, and deliver top quality. This is our DNA. This is how we make a difference. Type Permanent or Freelance Contract Full-time Location Homeworking Sector Catalysis, Energy and Surface Technologies and Recycling #J-18808-Ljbffr

As a Software Engineer on the ML Infrastructure team, you will design and build platforms for scalable, reliable, and efficient serving of LLMs. Our platform powers cutting-edge research and production systems, supporting both internal and external use cases across various environments. The ideal candidate combines strong ML fundamentals with deep expertise in backend system design. You'll work in a highly collaborative environment, bridging research and engineering to deliver seamless experiences to our customers and accelerate innovation across the company. You will: Build and maintain fault-tolerant, high-performance systems for serving LLMs workloads at scale. Build an internal platform to empower LLM capability discovery. Collaborate with researchers and engineers to integrate and optimize models for production and research use cases. Conduct architecture and design reviews to uphold best practices in system design and scalability. Develop monitoring and observability solutions to ensure system health and performance. Lead projects end-to-end, from requirements gathering to implementation, in a cross-functional environment. Ideally you'd have: 4+ years of experience building large-scale, high-performance backend systems. Strong programming skills in one or more languages (e.g., Python, Go, Rust, C++). Experience with LLM serving and routing fundamentals (e.g. rate limiting, token streaming, load balancing, budgets, etc.) Experience with LLM capabilities and concepts such as reasoning, tool calling, prompt templates, etc. Experience with containers and orchestration tools (e.g., Docker, Kubernetes). Familiarity with cloud infrastructure (AWS, GCP) and infrastructure as code (e.g., Terraform). Proven ability to solve complex problems and work independently in fast-moving environments. Nice to haves: Experience with modern LLM serving frameworks such as vLLM, SGLang, TensorRT-LLM, or text-generation-inference. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$179,400-$224,250 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

This company is looking for a Cisco Contact Center Support Analyst. The position will report to the Associate Director of Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives for the contact center express (UCCX) services. This analyst will work on a team of about 10 between the UC engineering and contact center team. They will provide comprehensive operations support and analysis for our enterprise contact center and collaboration infrastructure. The role involves resolving technical issues related to Unified Communications and Contact Center functionality, including call routing, agent logins, IVR menus, recordings, and system performance in a complex environment. This person should be able to: * Manage and resolve UC and Contact Center incidents, service requests, tasks, and change management tickets to ensure user satisfaction and optimal system performance. * Respond to and resolve technical issues escalated to problem tickets regarding UC and Contact Center functionality. * Diagnose user and technical problems by analyzing system logs, network traces, and configuration settings to identify root causes and implement solutions. * Perform routine maintenance tasks like updating system configurations, managing user access, adjusting call routing rules, and modifying agent schedules based on business requirements. * Monitor system health actively through dashboards and alerts, identifying potential issues and taking corrective actions to prevent service disruptions. * Generate reports on key performance indicators (KPIs) such as the volume of UC and Call Center tickets, the frequency of recurring issues, the nature of customer requests, and system availability to identify trends and opportunities for improvement. * Collaborate with customers to understand their needs, provide technical guidance on best practices for utilizing Contact Center features, and address customer concerns. * Assist with integrating Contact Center with other systems, such as CRM, workforce management, and authentication platforms, ensuring seamless data flow and functionality. The candidate will manage and support our Cisco Packaged Contact Center Enterprise (PCCE) and Contact Center Express (UCCX) environments. This includes everything from day-to-day operations and technical support to project analysis and implementation. Manage day-to-day operations of PCCE/UCCX, including user and script modifications. Offer technical support for PCCE/UCCX, addressing issues, requests, and questions. Handle deployment, integration, and testing during contact center migrations. Troubleshoot PCCE/UCCX issues effectively. Debug and troubleshoot quality monitoring systems, potentially involving Calabrio Cloud QM & WallboardFX. Assist in project analysis, implementation, and ongoing support for PCCE and UCCX. Contribute to internal technical projects as needed. Facilitate knowledge transfer within the team and to other departments. Perform other job-related duties as assigned. * Must be a self-motivated individual who can work in a fast-paced, dynamic environment and a strong desire to learn and succeed. * Experience managing and maintaining complex systems, including user access control and security measures with Cisco Call Manager, Cisco Contact Center Enterprise, Webex, Verint, Calabrio, or similar platforms. * Between UC and Contact Center, the team is about 10. * We are streamlining Operations, Implementation and Engineering. We have more Engineers on the team, and need a few operations team members to support the business. * Need a Operational Support resource with ample knowledge to manage customers (Communication/Troubleshooting/Ticket Mgmt.), and escalating to Engineering SMEs as needed. (details in the job description) * Supporting all internal users who use our contact center and UC platforms. * Tier 1,2, before passing to Engineering *Skills* Cisco, UCCX, Voip, Contact Center, SIP, TCP/IP, Telephony, Customer service, Cloud, Call center, Troubleshooting *Additional Skills & Qualifications* This person should have strong problem solving and analytic skills to isolate problems, recommend solutions and implementation of solutions. Will work closely with business partners on telephony related projects and initiatives. Provide knowledge transfer to peer engineering teammates. Must have excellent written and verbal communication skills. Excellent computer skills in Word, Excel, Presentation, Project and Visio. Excellent people skills with the ability to handle difficult personnel situations. Ability to establish and define automated system installation/configuration procedures. Ability to create System Run Books, defining day-to-day support, maintenance, troubleshooting knowledgebase of the infrastructure. Excellent analytical skills and the ability to apply them towards the investigation of existing installations. Ability to establish performance models and validation techniques. Must be able to communicate effectively with technical and non-technical audiences. Should have an understanding of current industry trends and their advantages with the ability to right fit into an existing environment. Experience in a large enterprise contact center environment. Must be a self-starter with the ability to work independently and in a collaborative team environment. * Must be a self-motivated individual who can work in a fast-paced, dynamic environment and a strong desire to learn and succeed. * Experience managing and maintaining complex systems, including user access control and security measures with Cisco Call Manager, Cisco Contact Center Enterprise, Webex, Verint, Calabrio, or similar platforms. Should have a Bachelor's degree at least. *Job Type & Location* This is a Contract position based out of New York, NY. *Pay and Benefits*The pay range for this position is $40.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in New York,NY. *Application Deadline*This position is anticipated to close on Jan 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.