Information technology consultant jobs in Oakland, CA

Facilitate and moderate in-person user studies with complex, detailed, and dynamic protocol Gather system data from test devices according to study protocols to assess system performance and determine if user studies are necessary Provide a positive, high-energy experience for all participants Ensure appropriate participant compliance with relevant study protocols, documenting any protocol deviations or study issues Gather quantitative data from study devices and equipment, validating the fidelity of captured data Track study progress and participation metrics, provide timely updates and proactively raise any study-related issues and challenges that may arise Communicate day-to-day results, statuses and issues pertaining to User Study & Data Collections Projects Prepare, troubleshoot, and maintain study device/equipment for data collection efforts Set up and break down study session areas daily Oversee study environment setup and communicate maintenance needs accordingly Install software, use SSH/terminal/command line to enable systems, and perform basic troubleshooting on development consumer electronics Manage user study participant correspondence, recruitment, and scheduling Discuss data collection plans, issues and next steps with data consumers Proactively work with data consumers to streamline and improve data collection processes Assist with basic data processing and visualizations Distribute surveys, review, and collect survey responses and other feedback Support additional user study data collection efforts Flexibility to run study sessions between 7:30am - 6:30pm while normal schedule will be 8.30 am to 5.30 pm, as needed by the program Cupertino service may require staying outdoors for extended periods of time (4-6 hours) on some days Education & Experience: BS in Electrical Engineering or Computer Science (or related major) with 2+ years of experience required; MS preferred.

Our client is looking for an energetic IT leader to oversee day-to-day IT operations and infrastructure management. This person will guide a technical team along with several vendor partners responsible for designing, testing, implementing, and supporting our enterprise IT infrastructure. This includes the data centers, Microsoft 365, Cisco networks, Windows servers, VoIP, VDI environment, and windows desktop endpoints. This person should have strong project management and communication skills. The position requires a self-motivated, organized, and data driven technical leader. ITIL discipline and experience is a significant plus. This leader will work closely with decision makers in other departments to identify system capacity, availability, and recoverability requirements in order to recommend, develop, implement, and support cost-effective architectures for the management of critical enterprise data. They will ensure high levels of data quality and application availability while containing costs. This individual will also evaluate new projects and applications to determine the infrastructure necessary to support them. Essential Responsibilities: Lead, coach and develop a team Manage multiple vendors, monitor invoicing, contracts, and SLAs Communicate and coordinate effectively across the enterprise to ensure collaboration and quality service delivery Maintain IT Operations operating and capital budget Coordinate and ensure IT service maintenance while balancing system availability Incident management (research, identify, track, and communicate incidents and problems within purview) Establish and maintain proactive system and enterprise network monitoring Identify key reports providing metrics for IT services (system availability, incident management, problem management) Establish appropriate SLAs and metrics to measure and report regularly Enforce ITIL discipline within the group, department, and organization with special focus on Incident Management, Change Management, Problem Management, Capacity Planning, Knowledge Management, and CMDB Work with vendors to determine “out-of-box” solutions where appropriate Establish minimal hardware/software standards that provide effective solutions based on roles and responsibilities of users Develop, test, and maintain a proven disaster recovery/business continuity planning solution Work closely with Information Security expert(s) to insure security of enterprise Organize and prioritize assigned tasks within department to meet established schedules, timeliness, and/or deadlines Requirements: 5+ years of relevant leadership experience and/or college or advanced degree in IT/MIS Strong technical proficiency with Microsoft Active Directory and related technologies Strong technical proficiency with Microsoft 365 Proven tenure working to provide critical IT services ITIL knowledge and experience a major plus Experience and technical understanding of the following: Data networking Cloud Services Microsoft Windows Microsoft 365 Tenant Management Microsoft 365 Products (Email, OneDrive, SharePoint, Teams, etc.) Endpoint management Data center operations VoIP/UCaaS solutions Virtual Desktop solutions Information security Networking, including WiFi and SD-WAN VPN

Job Summary: As a Tech bar analyst you will assess, troubleshoot and resolve employee requests in person as needed daily. Requests will vary from hardware and software to corporate infrastructure related issues requiring on-site analysis & resolutions. You'll provide outstanding customers. service while managing engagement between end users, operational leadership, and IT teammates. Required Skills/Experience ● Experience collaborating with various teams in a service-oriented customer-success environment ● Experience troubleshooting issues, researching solutions, and problem-solving efficiency ● Ability to learn & adapt quickly to new technologies and business requirements ● Ability to solve complex incidents by applying well-known documented solutions and processes, while maintaining task ownership to completion with minimal direct supervision ● Ability to communicate with different audiences, regardless of technical understanding, across multiple channels including face to face, instant messaging, emails, and video conferencing ● Ability to leverage attentive listening to understand and empathize with customer needs ● Experience suandropporting various OS in an enterprise environment including: MacOS (primary), Windows 10 (secondary), iOS, and Android ● Experience supporting various hardware in an enterprise environment including: Apple Laptop (primary), Dell / HP Laptop (secondary), desktops (Apple and HP), corporate-owned mobile devices (IOS/Android), and standard peripherals ● Experience supporting and troubleshooting corporate networks and remote user environments ● Experience supporting and troubleshooting L1 Active Directory related issues ● Experience on endpoint security tools L1 (Anti-virus / Firewall / Two-factor authentication) ● Experience supporting and troubleshooting conference room tools L1 (Audio / Visual) as needed ● Adherence to security policies and corporate best practices ● Ensuring support content is accurate and up to date (Knowledge base maintenance)

About the Company At the Pac-12, we are passionate about sports and technology! As part of our team, you will play a key role in driving the engineering operations and technology initiatives that power our business. About the Role We are seeking a highly skilled and motivated Sr. Lead IT/Systems Administrator to oversee and optimize our company's IT infrastructure, ensuring it meets the needs of our growing business. This role is perfect for an experienced, hands-on IT leader who thrives on technical challenges, strategic planning, and leading teams to success. You will be responsible for designing, implementing, and maintaining complex IT systems, ensuring stability, security, and performance. The Sr. Lead IT/Systems Administrator will work closely with senior leadership to align IT strategies with business objectives while fostering a collaborative and innovative environment within the IT team. The ideal candidate will be well versed in multiple operating systems, including Windows, Mac, and Linux, and have strong expertise in SQL and Proxmox virtualized environments. They will be a hands-on leader with a collaborative, “let's do it together” attitude, committed to elevating the IT and Systems team. Experience with SentinelOne, NinjaOne, and JAMF is a strong plus. RESPONSIBILITIES Leadership & Team Management: Lead and mentor a team of IT support technicians and systems administrators, ensuring they have the resources, guidance, and training to grow and excel. Champion a collaborative and high-performance culture within the IT department, encouraging knowledge sharing, innovation, and growth. IT Infrastructure & Operations Management: Oversee the design, implementation, and maintenance of the company's IT infrastructure, ensuring network availability, reliability, and scalability. Manage system and server administration (Windows/Linux), SQL databases, cloud services, virtualized environments (e.g., VMware, Proxmox), and Mac environments. Ensure a secure, stable, and efficient IT environment by proactively identifying potential issues and implementing solutions. Maintain oversight of all IT assets, including hardware, software, and cloud services. Develop and maintain disaster recovery and business continuity plans to safeguard business operations. Strategic Planning & Project Management: Collaborate with senior leadership to develop and implement IT strategies that align with the company's overall business objectives. Oversee IT projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget. Develop long-term technology roadmaps, recommending improvements and upgrades to ensure the IT environment is future-proof and scalable. Manage and optimize IT budget, ensuring efficient allocation of resources and cost-effective solutions. Security & Compliance: Ensure that IT systems are secure, compliant with industry standards, and adhere to data protection regulations. Develop and enforce IT security policies, implementing robust security measures such as OS firewalls, encryption, and intrusion detection. Conduct regular security audits and risk assessments to identify vulnerabilities and mitigate risks. Stay current with industry trends and evolving cybersecurity threats, ensuring the organization is always protected. Vendor & Stakeholder Management: Manage relationships with external vendors, service providers, and contractors, ensuring service level agreements (SLAs) are met and costs are controlled. Lead negotiations and procurement for IT services, equipment, and software. Collaborate with other departments and business units to understand and support their technical needs. User Support & Training: Oversee the development and delivery of IT training programs to enhance user knowledge and improve system efficiency. Ensure the IT helpdesk provides high-quality, timely support for all staff across various technical issues. Ensure documentation and knowledge bases are continuously updated to support end-user training and troubleshooting. QUALIFICATIONS Education: Bachelor's degree in Information Technology, Computer Science, or related field. Experience: 8+ years of experience in IT operations, with a minimum of 2-4 years in a senior technical role overseeing infrastructure and systems management. Proven expertise in managing large-scale IT infrastructure, including networks, servers (Windows/Linux), virtualization platforms (VMware, Proxmox), cloud technologies (AWS, Google Cloud), and database management. Demonstrated ability to design, implement, and support highly available, secure, and scalable IT systems. Strong background in IT security and risk management, including experience with firewalls, VPNs, intrusion detection systems, and encryption technologies. Proven success in managing IT budgets, resources, and complex projects. Technical Skills Solid understanding of networking protocols (TCP/IP, DNS, DHCP) Expertise in systems administration, including Windows Server, Linux, Mac and cloud environments. Experience with database management (MSSQL Server). Proficiency with cybersecurity tools, practices, and frameworks (e.g., firewalls, endpoint protection, SIEM, SentinelOne). Soft Skills: Exceptional leadership and team management skills, with the ability to motivate and develop high-performing teams. Strong problem-solving, analytical, and troubleshooting abilities. Excellent verbal and written communication skills, able to translate technical concepts to non-technical audiences. Strong project management skills, able to prioritize and manage multiple projects simultaneously. Results-oriented with a proactive, “can-do” attitude. Preferred Qualifications: Relevant certifications such as CompTIA Network+, Security+, Microsoft Certified: Windows Administrator, AWS Certified Solutions Architect, PMP, or ITIL. Experience with broadcast technologies (e.g., playout automation, video servers, MAM, streaming protocols) is a plus. WORKING CONDITIONS: Primarily office-based in San Ramon, CA with occasional remote work flexibility. Evening or weekend work for system maintenance, upgrades, or emergency support. Evening or weekend work to provide IT and systems support for scheduled live productions. Limited travel to other company locations may be required. COMPENSATION The exact salary will depend on the successful candidate's, relevant skills, experience, and qualifications. PAC-12 OVERVIEW The Pac-12 stands at a defining moment in its history. Founded in 1915, the league's rich legacy of athletic and academic excellence spans over 100 years. Supported by world-class service and empowerment, Pac-12 student-athletes have earned more than 500 NCAA team championships. Now with a renewed and bold vision for its future, the Pac-12 has undergone significant transformation on its journey to launching a new collegiate athletics conference, custom-built for both the modern-day student-athlete and an evolving college sports landscape. Under the leadership of Commissioner Teresa Gould, the Pac-12 embarks on creating a new legacy, composed of nine member universities, a one-of-its-kind and state-of-the-art broadcast production facility in San Ramon, CA., and a reimagined commercial enterprise that is uniquely positioned to drive strategic partnerships, brand enhancement, revenue generation and other growth opportunities to unlock new and lasting value for both its member universities and its student-athletes. Currently composed of Oregon State University and Washington State University, the league will welcome seven new full members beginning with the 2026-27 season, including Boise State University, Colorado State University, California State University, Fresno, Gonzaga University, San Diego State University, Texas State University and Utah State University. ```

Type: Full-time The role We're hiring a post-sales Solutions Consultant to work directly with B2B marketing teams as they onboard and adopt a modern AI-powered marketing platform. This role sits at the intersection of marketing strategy, technical implementation, and customer delivery. You'll work hands-on with customers during their first few months, helping them design initial campaigns, configure integrations, and reach first measurable ROI as quickly as possible. This is not a traditional CSM role and not a pre-sales Solutions Architect position. The focus is consultative onboarding, implementation, and early success. What you'll be doing Act as the primary solutions partner for new customers during onboarding Consult with marketing and GTM teams on what campaigns to run and how to run them Help customers design and launch their first campaigns to demonstrate early ROI Configure and support integrations with tools such as HubSpot, Marketo, and Salesforce Run hands-on working sessions, onboarding calls, and implementation check-ins Troubleshoot setup issues and guide customers through best-practice usage Partner with Sales to understand customer context and tailor onboarding plans Feed real customer insights back to Product and Engineering to influence roadmap and ICP What we're looking for This role is particularly well-suited to candidates who have worked as: Solutions Consultants / Solutions Engineers (post-sales) Implementation or Deployment Consultants Customer Success Engineers with strong implementation scope And who bring: Hands-on experience in martech or salestech environments Comfort working directly inside tools like HubSpot, Marketo, Salesforce (workflows, fields, integrations) Experience engaging with marketing personas (demand gen, growth, product marketing, content) A consultative mindset - confident advising customers, not just enabling features Strong communication skills and comfort working closely with customers You do not need to write code or design custom architectures. You do need to be genuinely comfortable inside modern GTM tooling and confident guiding customers through real-world usage. What this role is not Not a ticket-driven support role Not a renewals or account management position Not a pre-sales Solutions Architect role Not a pure marketing role Why join Early-stage, VC-backed AI company building for modern B2B marketing teams High ownership role with direct impact on customer outcomes and product direction Close collaboration with founders, product, and engineering Small, fast-moving team with strong in-office culture Helpful backgrounds (not required) Martech or salestech SaaS companies Early-stage or high-growth B2B startups Post-sales consulting or implementation roles GTM-adjacent technical roles with customer exposure

Job Title: Manager - Workplace Technology Work Type: Hybrid/ On-Site (Monday-Friday, standard business hours) Department: IT Contract Duration: 6-12 months (potential to convert to permanent) Compensation: OPEN DOE Job Summary The Workplace Technology Manager will lead end-user computing operations across Redwood City and other office locations. This role is responsible for managing a team of engineers, ensuring seamless IT support, and maintaining high service standards. The manager will oversee hardware lifecycle processes, enforce compliance with IT policies, and coordinate with vendors for timely service delivery. Additional responsibilities include optimizing IT asset management, ensuring efficient data infrastructure, implementing productivity-enhancing solutions (including AI tools), managing AI governance, conducting audits, and owning vendor relationships. Key Responsibilities Team & Operational Management Lead and mentor a team of 4-5 engineers to deliver exceptional L1/L2 support. Define and monitor SLAs for end-user support and ensure adherence. Act as an escalation point for critical IT issues impacting business operations. End-User Computing Support Oversee troubleshooting and resolution of hardware/software issues. Ensure timely OS installations, imaging, and configuration for new devices. Drive proactive support for leadership and critical business functions. Hardware Asset & Inventory Management Maintain accurate IT asset records and enforce asset tracking policies. Conduct periodic audits and ensure compliance with IT governance standards. Manage laptop buyback programs and refresh cycles in alignment with policy. Hardware Lifecycle & Vendor Coordination Oversee laptop dispatch, returns, and e-waste disposal in compliance with policy. Manage vendor relationships for repairs, replacements, and warranty claims. Negotiate service agreements and ensure timely closure of service requests. Network & Infrastructure Support Provide oversight for basic LAN/Wi-Fi troubleshooting and printer support. Coordinate with network teams for escalations and infrastructure improvements. Data Infrastructure & Emerging Technologies Ensure efficient and secure data infrastructure to support business operations. Explore and implement productivity-enhancing solutions, including AI tools. Manage AI governance frameworks to ensure ethical and compliant usage. Oversee IT audits and ensure adherence to regulatory and internal standards. Own strategic vendor relationships for advanced technology solutions. Qualifications & Skills Education: Bachelor's degree in Computer Science, Information Technology, or related field. Experience: 5-8 years in IT support/workplace technology roles, with at least 2 years in a supervisory or managerial capacity. Technical Skills: Strong knowledge of Windows OS, Microsoft 365, and imaging tools. Familiarity with IT asset management systems and ticketing platforms. Basic understanding of networking fundamentals (LAN/Wi-Fi/VPN). Leadership & Soft Skills: Excellent communication and stakeholder management skills. Strong problem-solving and decision-making abilities. Ability to manage multiple priorities and work under pressure. Interview Process Initial screening with recruiter. Technical discussion with senior IT team member. HR and leadership interviews (3 rounds total, mix of in-person and virtual). Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

POSITION DESCRIPTION: is not intended to cover every work assignment a position may have. Rather, they cover the broad responsibilities of the position. SPECIFIC RESPONSIBILITIES: · Assists IT Support Technicians with escalated situations and more complex issues. · Creates and deploys images for computers; oversees computer lab replacement projects; builds custom images for lab area installs; verifies software license compliance. · Communicates with vendors as needed to identify and resolve technical issues. · Leads and provides end-user training in the proper use of deployed technology, helping ensure end users are aware of available technologies and how to obtain support for all information technology services. · Assists with set up of video-conferencing equipment for meetings and events, demonstrates the operation of same. · Installs, configures, patches, upgrades, and maintains computer operating systems and application software while ensuring compliance with defined requirements and compatibility with the network before release to users; analyzes computer and software needs for future expansions. · Works collaboratively with staff to identify and implement standards for campus-specific technology support such as average response time, end-user satisfaction, and number of problems resolved within a given period; develops best practices and fosters a continuous improvement of support services. · Maintains detailed inventory records of hardware, software and computer-related equipment using asset tracking and management systems; disposes of obsolete assets following established procedures. · Assists with forecasting the established replacement cycle for upgrading desktop, laptop, printer, and related technologies; maintains proper hardware replacement planning information. · Performs minor repairs and replaces parts on technology-related equipment; tracks and ensures compliance of equipment warranties and maintains related documentation for departmental workflow and warranty claims, as necessary. · May function as lead for hardware and software procurement, licensing compliance and special projects that span multiple divisions or are University wide; provides input and recommendations on hardware specifications required to meet the computing needs of end users; obtains bids and quotes for software and other computer-related purchases. · Creates and maintains a variety of documents including configuration information, installation proce- dures, standard user instructions. · Participates in professional development activities and encourages these for the rest of the team. OTHER DUTIES · Attends various meetings and may serve on committees and task forces. · Remains aware of rapidly changing technologies and trends in hardware and software support, troubleshooting and automation technologies. · May install mounts, speakers or other technology that requires use of hand tools, ladders and safety practices when working near electricity and mounting from ceilings. · May provide audio-visual support in classrooms and at events including classroom installations. · Performs related duties as assigned.} QUALIFICATION(S): · An associate degree in computer information systems, computer science, information technology, computer engineering or a closely related field, and at least four years of progressively responsible experience in providing customer support services to computer end users in a local area network (LAN) environment; or an equivalent combination of training and experience. · Experience in an information systems environment similar in size and complexity to that of the University is preferred. · Effective organizational skills to manage concurrent assignments, priorities, and projects in a demanding higher-education environment. · Experience with higher education or classroom technology IT support. · Ability to develop and maintain professional relationships with campus stakeholders, vendors, and co workers. · Maintain a customer-focused attitude dedicated to helping the institution meet its strategic objectives. CORE COMPETENCIES: Knowledge, Skills, and Abilities: Knowledge of: · Extensive knowledge of desktop hardware, software, and peripherals. · University or campus help desk functions, policies, and procedures (Service Now experience preferred) · Advanced problem resolution and technical support services for end users in the operation and use of computers, peripheral equipment, and various network connections. · Best practices, methods and equipment used in troubleshooting and determining the causes of system, computer, application and hardware problems and device errors and failures. · Knowledge of tools used to build and deploy computer system images (KACE experience preferred) · Tools, equipment, and safety practices used in maintenance and repair of computers and peripheral equipment. · General knowledge of voice, video, storage, and data networks. · Security best practices to ensure protection against potential threats such as viruses, malware, and spam. · Effective customer service practices and etiquette · Current trends and developments in computer and network technology. · Documentation procedures and recordkeeping and report preparation techniques. · Methods and practices of developing and providing user training. · Proper English usage including grammar, spelling, and punctuation. · Safety policies and work practices applicable to the work being performed. · Principles and practices of employee work guidance and direction. · Personnel Commission Rules, Administrative Regulations, Human Resources procedures. Skills and Abilities to: · Triage and direct high-volume work-ticket requests. · Troubleshoot, diagnose, and resolve complex and sometimes ambiguous computer software and network connectivity problems and failures. · Utilize diagnostic test procedures and equipment. · Provide prompt and appropriate technical support service to both end users and support team members. · Obtain accurate and complete information from end users, in person and by telephone, to identify needs and problems and develop responses and solutions. · Maintain accurate inventory of computer hardware and software components. · Write instructions in a manner that can be understood by end users with diverse levels of computer literacy. · Prepare clear, concise, and accurate systems documentation and reports of work performed. · Analyze problems, evaluate solutions, and recommend or adopt effective courses of action in accordance with established policies and procedures. · Set priorities and exercise sound judgment within areas of responsibility. · Understand, interpret, explain, and apply policies and procedures. · Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. · Communicate effectively, both orally and in writing. · Understand and follow written and oral instructions. · Operate a computer and use standard business software applications. · Establish and maintain effective working relationships with all those encountered in the course of work. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the University's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand, stoop, kneel, bend, crouch ascend and descend ladders and stairs; must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with University managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. Some work requires using ladders and stairs. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Distinguishing Characteristics Lead IT Technician is distinguished from the IT Support Technician role by the former's responsibility providing and leading work direction and guidance to the IT Support Technicians in addition to performing duties emphasizing advanced user and system/network technical support.

Job Description:- Must possess a professional demeanor and strong customer service/consulting/training skills Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area Basic understanding of networks, Intel servers and telecoms Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint) Strong Microsoft operating system troubleshooting skills Strong mac OS operating system (Big Sur & above) troubleshooting skills Strong problem solving and critical thinking skills Strong written and verbal communication skills Must be self-motivated and the ability to work independently with minimal supervision Must have excellent time management skills Must be detail and process oriented Ability to walk long distances across large facilities Must be able to pass a background security check Valid driver's license and reliable transportation What will make a candidate stand out Experience with ticketing systems (Service Now, Smart IT, IT connect etc.) Experience working with executives Certifications: Hardware such as A+ or equivalent, Microsoft - MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP Experience performing remote control of PCs and video conferencing knowledge SCCM experience Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.

Job Title: SAP Project Systems Consultant Duration: Long Term Interview Process: Video Tax Terms: W2 Only, Role And Responsibility Setting up Project Systems Master data within PS, including customizations. A good handle on structure, navigation, and complementary functions such as demand capture and setting up interlinked projects is essential. PS operational execution, which involves inventory setup, PR/PO integration, and GR/GI. Finance integration, including cost roll-up and cost allocation. Additionally, the ideal candidate should have large company consulting experience, with no more than 15 years of experience. They must also be able to travel to Santa Clara one week a month.

As a Sr. IT Analyst based in San Francisco, you'll be one of the go-to technical resources for the affiliates we support in our Shared Services team. In this hybrid role, you'll provide hands-on support for a wide range of hardware, software, and cloud services in a Microsoft-centric environment. You'll work closely with experienced staff to document legacy processes, resolve day-to-day IT issues, and proactively identify opportunities to automate and streamline support. Your strong communication skills, initiative, and growth mindset will help ensure a seamless technology experience for our users. This position is responsible for providing technical assistance and support related to the company's IT operations, activities, systems and users across multiple sites. This includes responding to support needs, executing troubleshooting steps, gathering information, isolating problems, escalating issues, monitoring systems availability, managing tickets and meeting SLA's. Candidates should have a mix of technical and customer service skills. These functions are performed in support of the company's users, systems, facilities and data centers. Responsibilities Provide operational and end user support for IT systems and activities, including: Windows AD, Azure, and AWS environments Server deployment, management and monitoring Audio-Visual systems, including Poly equipment and Teams Rooms Telephony systems, including Teams Voice and mobile devices O365 services, including Exchange Online, Intune, SharePoint, Teams User accounts and permissions Printers and copiers Shadow senior team members to extract and document tribal knowledge, focusing on undocumented processes and troubleshooting steps. Identify repetitive support tasks and propose self-service or automation solutions. Provision, deprovision, install, maintain, and support users, applications and devices. Coordinate repair of company devices. Provide technical support, guidance, and training to users. Troubleshoot and diagnose hardware and software problems. Ensure full resolution within a timely manner. Ensure adherence to corporate standards. Monitor and report system performance. Maintain system and training documentation. Perform log review and maintenance. Assist and coordinate with other members of the IT team. Perform other related duties as assigned. This position is primarily located in our San Francisco office, supporting multiple offices, including local and remote users and requires occasional travel to supported sites. General office environment: Ability to sit for long periods of time and to move about an office. Supervisory responsibility: None Qualifications/Required Knowledge, Experience and Skills: Background in O365 applications and services, including Microsoft Office, Teams, Exchange, SharePoint, Intune, Power Apps, etc. Experience with Jira, Adobe and Sage is helpful. Background in end user support & training. Excellent customer service and interpersonal skills, including the ability to communicate technical information, both verbally and written, to a wide range of users. Experience in IT systems and network administration, including specific knowledge of Windows Server and Microsoft Azure. Experience with AWS is helpful. Experience in a broad range of IT systems (hardware, software, printers, firewalls, routers, etc.). Must be self-motivated, and possess the ability to work reliably and responsibly, both independently and in a team environment. Excellent troubleshooting, problem solving, critical thinking and analytical skills. Excellent attention to detail, and good work habits under pressure. Readily adaptable to the changing needs of the business, with ability to manage multiple priorities. Ability to collaborate with multiple parties to solve problems. Ability to prepare reports, conduct investigations, and review documents/logs. Ability to learn and support new and fast-changing technologies. Ability to use sound judgement, identify next steps to be taken, and develop appropriate solutions Educational Qualifications: Bachelor's Degree in relevant field or other relevant professional experience. 5+ years of network administration and helpdesk experience. IT certifications or equivalent experience. Formal education in a business field is preferred. Pay Range: The starting base pay for this position in the San Francisco Bay area is as shown below. The actual base pay is dependent upon a variety of factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This position is also eligible for a discretionary annual bonus, paid time off, and a benefits package including but not limited to company-sponsored medical, dental, vision, and a generous 401(k) match. $120,000/year - $140,000/year Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka America, Inc. reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka America, Inc. is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting *********************.

🚀 Hiring: Infrastructure Engineer | SF (Onsite Only) Chalk is building the data platform powering next-gen machine learning applications - eliminating the complexity and scale issues that hold teams back. Backed by a recent $50M Series A, we're growing fast and looking for an exceptional Infrastructure/Platform Engineer to join us onsite in San Francisco. What you'll do: • Build automation + orchestration for Chalk's ML data platform • Develop infra tooling across AWS/GCP using Python, Go, Terraform • Own deployments both in our hosted platform and customer cloud environments • Work across Compilers, DBMS, and distributed systems challenges • Contribute as an early engineer with high autonomy and impact What we're looking for: • 2+ years in infra engineering • Strong experience coding for infra automation • Python, Go, or Terraform proficiency • AWS or GCP hands-on experience • Strong collaboration skills - bonus if you've worked with customers or Sales teams Why Chalk? • High-growth startup, massive ownership • Competitive salary + generous equity • Fully stocked office, daily meals, strong benefits • 15 PTO days + 15 company holidays 🎄 • In-office culture (Mon-Fri) If you're excited about building the backbone of ML-driven systems at scale, let's talk! 🚀

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As a member of our IT Desktop Support Team, you will be a key technical resource for our local and remote colleagues. You will leverage your multitasking abilities and expert communication skills to provide exceptional support, resolving a wide range of computer hardware and software issues. We are looking for an analytical and agile professional who thrives in a fast-paced, evolving environment and is dedicated to delivering timely and effective solutions. Your Impact Provide comprehensive IT support for all aspects of user account setup, system maintenance, software patching, antivirus management, and system imaging. Perform break/fix support for both PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and other IT hardware. Manage your individual workflow and ticket queue effectively using our IT ticketing system. Follow standard operating procedures (SOPs) and escalate complex issues to senior staff when necessary. Support mobile users on both iOS and Android platforms. Develop and maintain productive, professional relationships with all users, including executive staff. Participate in an on-call rotation for after-hours and weekend support as needed. Qualifications Your Experience A strong service-oriented mentality, with excellent communication, interpersonal, and collaboration skills. 4 years technical experience with Windows 11, mac OS, Google Suite, and Microsoft Active Directory. Experience with system imaging, VPN, basic networking, and network connectivity, including `802.11x. Demonstrated knowledge of PC and Apple hardware, as well as mobile devices (iOS/Android). Recent experience using remote access tools such as MS Remote Desktop and Zoom to support a remote workforce. Proficiency in using AI-driven tools (e.g., Copilot, Gemini) for both reactive troubleshooting and proactive automation. This includes querying AI assistants to rapidly generate solutions and scripts, as well as applying AI to automate routine processes like user onboarding and patch management. Additional Information The Team The Employee Success Team is responsible for building and supporting technology that creates positive experiences for our employees. Our priority is to ensure all our offerings are user-friendly and easy to understand. We thrive in a high-performance environment, driven by individuals who are determined to find solutions. Our team is committed to achieving new levels of technical excellence, and we are intrinsically motivated to deliver our best work to date. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $74000 - $120000/YR/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Responsibilities: Provide approximately 20 hours per week professional and friendly support and problem solving in person and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects. Requirements: College graduate Excellent interpersonal skills Ability to develop good rapport, enjoy working with people Excellent written and verbal skills Strong problem solving, organization and analytical skills Ability to work independently, with team and with clients in a professional manner Superb client management, expectation management, negotiation, and conflict resolution skills Excellent organization, initiative, follow-up, and communication skills Strong motivation to exceed goals Enthusiasm for technology and creative solutions Ability to work flexible hours Prior IT support experience, experience with conference room and office technology, network devices Self-starter and self-motivated Eagerness to learn Benefits: Friendly, fast-paced working environment Great opportunity to work closely with experienced IT consultants Exposure to wide variety of cutting edge technologies. Opportunity to share and act on innovative ideas. Compensation: Part-time, Hourly compensation Work primarily remotely, with 1/2 day on-site per week. This is a great opportunity for someone with a flexible schedule and prior IT support experience. If you are interested in being part of a fun team, can work independently, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!

About the Role This role designs and delivers technology training for attorneys and professional staff across a global, multi-office environment. Training is delivered in classroom, remote, and hybrid formats, with a strong focus on consistency, quality, and user adoption. The position works closely with IT teams, trainers, attorneys, staff, and vendors to support firmwide technology initiatives and ensure effective day-to-day use of systems and applications. Key Responsibilities Deliver training on standard hardware, software, and specialized legal technology Facilitate training via group sessions, one-on-one coaching, workshops, and virtual delivery Support consistent new-hire technology orientation across offices Create and maintain training materials and e-learning content Assess training needs and design customized programs for attorney and staff groups Provide high-level training support and promote effective technology adoption Contribute to firmwide training initiatives and continuous improvement efforts Qualifications 5+ years of experience in technical training and content development Experience supporting attorneys and legal staff in a law firm or legal services environment Strong knowledge of Windows OS and Microsoft 365 applications Experience delivering virtual training using collaboration tools Familiarity with e-learning authoring tools and Learning Management Systems Strong communication, collaboration, and project management skills If this sounds like a good fit, apply now!

Cognos Administrator (Python) Duration: Contract (12-24 months of contract) In this contingent resource assignment, you will consult on or participate in moderately complex initiatives and deliverables within Infrastructure Engineering. You will contribute to large-scale planning related to Infrastructure Engineering deliverables, review and analyze moderately complex challenges requiring an in-depth evaluation of variable factors, and collaborate with client personnel to meet deliverables while adhering to policies, procedures, and compliance requirements. Responsibilities: Consult on or participate in moderately complex initiatives and deliverables within Infrastructure Engineering. Contribute to large-scale planning related to Infrastructure Engineering deliverables. Review and analyze moderately complex Infrastructure Engineering challenges requiring an in-depth evaluation of variable factors. Collaborate with client personnel in Infrastructure Engineering. Contribute to the resolution of moderately complex issues while leveraging a solid understanding of function policies, procedures, and compliance requirements. Qualifications: 4 years of Technology Infrastructure Engineering and Solutions experience or equivalent demonstrated through work, consulting experience, training, military experience, or education. Experience as a Senior Level Cognos Administrator familiar with installation on Windows. Understanding of Apache. Proficiency in Python coding. Experience with GitHub is preferred. Understanding of Windows and basic knowledge of networks. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $55 - $60 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

Distributed Systems Engineer - San Francisco, CA A company building frontier-scale AI models that automate software engineering and AI research, combining ultra-long context, domain-specific RL, and massive compute infrastructure are looking for a Distributed Systems Engineer to join their team. What Will I Be Doing: Design and build distributed data and coordination systems that enable ultra-long-context model training and inference Develop high-performance storage and caching systems to support large-scale GPU workloads Work deep in the internals of modern deep learning frameworks in highly distributed environments Build automation for fault detection, recovery and high availability across GPU clusters Troubleshoot complex, cross-stack issues spanning GPUs, networking, storage, operating systems and cloud infrastructure What We're Looking For: Deep expertise in distributed systems design and public cloud platforms Proven experience designing and operating highly available, high-throughput data systems Strong knowledge of distributed databases, batch or stream processing systems, and/or distributed file systems Exceptional problem-solving ability across the full systems stack A hands-on mindset with the curiosity and grit to learn fast in a frontier technical environment What's In It for Me: Salary of $225K-$550K dependent on experience + significant equity Great benefits inc. 401(k) with 6% company match, comprehensive health, unlimited PTO Visa sponsorship and SF relocation stipend available Well-funded ($465M+) with backing from top investors Apply now for immediate consideration!

We are building a general AI for humanoid robots that learns in the real world with minimal human supervision. Our approach is based on world-model-based reinforcement learning trained on large-scale data that is practical to collect. This makes it possible to learn reliable behaviors and improve beyond human performance limits. As a founding engineer, you will design and build core systems while helping shape the technical direction from the ground up. Responsibilities Build data pipelines that scale to 100k+ hours of multimodal robot data Scale pre- and post-training runs on 1000s of GPUs Improve inference efficiency on low-power embedded systems Lead core architectural decisions, help define the long-term technical roadmap, and set engineering standards from the beginning Qualifications Strong practical experience building software infrastructure Experience implementing and debugging distributed systems Extensive experience in Python and at least one deep learning library such as PyTorch or JAX Ideally experienced in implementing scalable training pipelines for world-model-based RL Experience with systems programming languages (e.g. Rust, C++) is a plus We're a small, focused team where your contributions would have a major impact. As a founding team member, you'd also have significant ownership in what we're building together - we believe in giving our early engineers meaningful equity that reflects their foundational role.

Responsibilities: Provide approximately 20 hours per week professional and friendly support and problem solving in person and remotely. Recognize opportunities for technology improvements, make suggestions, and lead projects. Requirements: College graduate Excellent interpersonal skills Ability to develop good rapport, enjoy working with people Excellent written and verbal skills Strong problem solving, organization and analytical skills Ability to work independently, with team and with clients in a professional manner Superb client management, expectation management, negotiation, and conflict resolution skills Excellent organization, initiative, follow-up, and communication skills Strong motivation to exceed goals Enthusiasm for technology and creative solutions Ability to work flexible hours Prior IT support experience, experience with conference room and office technology, network devices Self-starter and self-motivated Eagerness to learn Benefits: Friendly, fast-paced working environment Great opportunity to work closely with experienced IT consultants Exposure to wide variety of cutting edge technologies. Opportunity to share and act on innovative ideas. Compensation: Part-time, Hourly compensation Work primarily remotely, with 1/2 day on-site per week. This is a great opportunity for someone with a flexible schedule and prior IT support experience. If you are interested in being part of a fun team, can work independently, and meet the qualifications listed above you will be a great fit for this position. Please email resume and cover letter to above address even if the ad is a few weeks old, we still want to hear from you!

Agent Systems Engineer - San Francisco or Redwood City A company who are building AI systems with general physical ability are looking for a Senior Agent Systems Engineer to design and implement the planning, orchestration and tool-use behaviors that allow AI Agents to operate complex physical and experimental workflows. What Will I Be Doing: Build agent planners, tool-call flows, and state machines using LangGraph or similar frameworks. Design schemas, action adapters, and cross-tool interfaces enabling deterministic, traceable LLM tool use. Develop error handling, timeout strategies, retries, rollbacks, and replay mechanisms for robust agent behavior. Collaborate with systems architecture, infrastructure, and ML teams to integrate agents into real engineering toolchains. What We're Looking For: Strong experience building agent systems, LLM tool-calling pipelines, or structured orchestration frameworks. Deep understanding of schemas, action abstractions, reproducibility, and deterministic multi-step execution. Ability to reason about system-level failure modes, edge cases, and safe tool interaction. Comfortable working across AI, systems, and domain-tooling interfaces in a fast-moving, high-precision environment. Above all, we're looking for candidates who demonstrate world-class excellence. What's in It for Me $200k - $300k dependent on experience and meaningful equity The chance to build foundational agentic infrastructure for physical AI Ownership of end-to-end, real-world systems that directly drive scientific breakthroughs A role at the core of a rapidly growing, deeply technical team The opportunity to define how AI interacts with the physical world Apply now for immediate consideration!