Information technology consultant jobs in Pine Hills, FL

Job Title: Admin Support Tech Dept Type: Contract Assignment Pay Rate: $18/hour Hours: Full-time (40 hours a week); must have the flexibility to work possible overtime/weekends once or twice during the year if needed Job Description: This is an amazing opportunity to get in on the ground floor with a Fortune 500 company. The role is 100% onsite in the office and will provide full training. The team is looking for candidates with an administrative, clerical, shipping, or retail background who have the desire to learn. Key Responsibilities: Receiving and shipping mobile devices and laptops. Assisting the Tech Support Team with support tickets when shipping/receiving tasks are slower. Lifting and pushing heavy carts as needed. Qualifications: Background in administrative, clerical, shipping, or retail roles. Strong willingness to learn and adapt to new tasks. Ability to lift and push heavy carts.

The IT Operations Manager will lead the day-to-day delivery of IT services, including service desk, field support, endpoint lifecycle, patching, and device management. This role ensures ITIL process compliance, SLA adherence, and provides hands-on escalation for network and telephony issues while managing a team of supervisors and technical staff. Key Responsibilities Manage and coordinate technical team activities, including scheduling, monitoring, and incident response. Ensure operational coverage and SLA compliance. Oversee endpoint lifecycle: imaging, deployment, patching. Govern ITIL processes (incident, problem, change, request). Provide advanced troubleshooting for network and telephony. Lead, mentor, and develop supervisors and technical staff. Ensure compliance with policies, standards, and regulatory requirements. Support integration of new technologies and enterprise-wide rollouts. Input into disaster recovery and business continuity planning. Travel to multiple sites (25%-40%). Must-Have Skills ITIL process ownership & SLA governance. Leadership experience managing supervisors and technical teams. Endpoint lifecycle management. Advanced network/telephony troubleshooting. Multi-site field services management. Nice-to-Have Skills ServiceNow administration/reporting. Intune Autopilot / MECM expertise. Government/regulatory environment experience. Disaster recovery/business continuity planning. Education & Experience Bachelor's degree in Computer Science, Information Systems, or equivalent experience. Minimum 7 years in IT operations, including team management.

About the Role Tampa Maid Foods is seeking an experienced and strategic Director of IT to lead our technology function. This Director-level role is responsible for overseeing the company's information technology strategy, infrastructure, systems, and security. The Director of IT will ensure technology initiatives align with business goals, drive digital transformation, and support continuous improvement across the organization. Responsibilities: Strategic Planning - Develop and execute a long-term IT strategy aligned with business objectives; evaluate emerging technologies for strategic fit. Team Leadership - Lead, mentor, and develop a team of IT professionals, including hiring, training, and performance management. Budget Management - Build and manage the IT budget, ensuring resources are allocated effectively. Project Management - Direct IT projects from planning through implementation, ensuring delivery on time, on scope, and within budget. Information Security - Safeguard company data through proactive policies, monitoring, and incident response; maintain disaster recovery planning. Technology Infrastructure - Oversee design, implementation, and management of networks, servers, storage systems, and enterprise applications. Vendor & Customer Management - Manage vendor relationships and contracts; provide professional, timely support and training to internal users. Compliance - Ensure IT systems and processes meet relevant laws, regulations, and industry standards. Requirements/Education: Bachelor's degree in IT, Computer Science, or related field; MBA preferred 10-15 years of progressive IT leadership experience Strong business acumen with proven ability to align technology with company strategy Expertise in project management, budgeting, vendor management, and enterprise systems Deep understanding of enterprise architecture, cloud computing, and cybersecurity Experience leading digital transformation and organizational change initiatives Excellent communication and interpersonal skills, with the ability to partner effectively across all levels of the organization

Job Title : Technical Support Engineer (NO C2C) Duration : 12 Months contract with possible extension Key Responsibilities: What you get to do in this role: The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues. Your responsibilities: Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Learn & Deliver training on the new products. Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Personal commitment to quality and customer service. Frontend browser debugging experience required. In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible.

Technical Support Engineer, UX, 36657601 What You Get To Do In This Role The Technical Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This role combines business and technical expertise with excellent communication and organizational skills where you will be doing pro-active work as well as providing tactical engagement on critical issues. You will collaborate with internal teams to ensure our customers are successful with ServiceNow platform. This includes being the last point of escalation within technical support to drive them to closure and the ability to use application/platform knowledge to actively engage and assist customers and other engineers in need of assistance on complex issues. Your Responsibilities As a Technical Support Engineer Include Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Learn & Deliver training on the new products. Actively engage in cross-functional interlock with internal stakeholders (Engineering, Product Success, Readiness managers) on betterment of the product Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Personal commitment to quality?and customer?service. Frontend browser debugging experience required. In addition, the Technical Support Engineer addresses documentation and coding gaps using his/her knowledge to help support engineers as well as customers achieve their business goals; while working directly with others to help resolve their issues, you will ensure all issues are vetted before reaching the engineering team. The ideal candidate for this position is an engineer with a strong background in some of Java, JavaScript, database technologies, with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible. Skills Demonstrated fluid ability to troubleshoot, resolve, and provide code level analysis for complex technical issues. In-depth understanding of how SaaS products work - possess a deep technical understanding as well as a basic understanding of integrated systems. Working knowledge of the components in a web applications stack. Demonstrated ownership and can coordinate successfully with engineering and escalation teams to achieve resolution of customer issues and requests. Hands-on experience in JavaScript, HTML, CSS is required. Proven ability to maintain focus and work effectively with uncompromising attention to detail. Ability to work closely with high-value customer administrators and developers that have a variety of experience and skillset. Excellent time management skills and must be able to work independently to provide workable solutions. Must be able to perform thorough research as well as ask the right questions to successfully resolve or quickly escalate for quick solution. Ability to work with other teams to resolve cases. Excellent technical and communication skills for research and discovery to clearly articulate solutions to complex technical problems. Identify and help resolve trends with application issues and knowledge gaps within the organization. The Following Additional Skills Are Preferred But Not Required A fundamental understanding of IT service management and ITIL business process Prior ServiceNow Platform Implementation Experience Exposure communicating technical issues at various levels of the organization Fluid experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Deep understanding of JavaScript What will the interview process look like? First round - 15-20 minute monitoring phone interview (behavioral questions) Second round - 1 hour technical interview Third round - 1 hour panel interview with hiring manager, other managers (behavioral questions) on the team and 2 tech leads (technical questions) Note - Second and third round is contingent on if they pass expectations and fit needs to filling the role Additional Information This position will also require onsite presence weekly on Wednesday and Thursday at the office. Due to potential work with our government partners, candidate must be a U.S. Citizen or Green Card holder. Pay Rate Range $30-35.71/hr.

Immediate need for a talented JavaScript Tech Support Engineer - Integrations. This is a 12+ month contract opportunity with long-term potential and is located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-93208 Pay Range: $30 - $35/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Provide guidance on prioritizing and creating efficient workflows to keep up with workload. Maintain and display excellent queue and case management skills. Perform Case quality Checks to ensure cases are staying on track. Personal commitment to quality and customer service Frontend browser debugging experience required. Key Requirements and Technology Experience; Key skills; Web Services - REST, SOAP Scripting /Rest API Relational databases - MySQL, Oracle, and Similar SSO/Authentication Email Configuration and Maintenance Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication Understanding of Email Troubleshooting Knowledge on Web Services (SOAP, REST) Experience Data Extraction Technologies (e.g. JDBC, ODBC) Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Experience with relational databases - MySQL, Oracle, and Similar Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio IT Operations Manager will play a key role in managing the financial and operational functions of the IT department. This individual will be responsible for overseeing the IT budget-including both operational (OPEX) and capital (CAPEX) expenditures-managing vendor relationships and coordinating internal purchasing processes to ensure efficient and compliant procurement. The ideal candidate is detail-oriented, highly organized, and capable of balancing financial management with operational execution in a fast-paced technology environment. This individual will report to the Director of IT Operations & PMO. Travel Requirements: This is a remote role for individuals who reside in the following regions: King of Prussia, PA; Morristown, NJ; Hauppauge, Long Island; Virginia, Delaware or Florida area. The associated travel for this role will be 5%. Responsibilities Include: Budget Management * Develop, monitor, and manage the IT department's OPEX and CAPEX budgets. * Track actual spending versus budget forecasts, identify variances, and prepare regular financial reports for leadership. * Collaborate with Finance to ensure accurate forecasting, accruals, and expense reconciliation. * Support annual and quarterly budget planning cycles, providing data-driven insights into IT investments and cost optimization. Procurement & Purchasing Oversight * Manage internal IT purchase requests, ensuring proper approvals and alignment with budget allocations. * Oversee the end-to-end procurement process-from request to purchase order to payment. * Maintain an organized system for tracking orders, renewals, and contract terms. * Coordinate with internal teams to evaluate and prioritize purchasing needs for hardware, software, and services. Vendor Management * Serve as the primary point of contact for IT vendors and service providers. * Work with IT budget owner, security and legal to negotiate contracts, renewals, and service agreements to ensure favorable terms and performance standards. * Maintain an updated vendor database, including compliance, insurance, and contact details. Operational Support * Assist the Director of IT Operations with reporting, documentation, and operational project tracking. * Contribute to continuous improvement initiatives across procurement and financial management processes. * Partner with internal stakeholders (Finance, Legal, and Procurement) to ensure alignment with company policies and procedures. Required Skills and Professional Experience * Bachelor's degree (preferably in Business Administration, Finance, Information Technology, or related field) or the equivalent work experience and/or military experience * 3-5 years of experience in IT operations, finance, or procurement roles * Strong understanding of IT budgeting concepts (OPEX vs. CAPEX) * Proficiency in financial tracking tools, ERP systems, and vendor management software * Excellent analytical, communication, and organizational skills * Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment Preferred Skills and Professional Experience * Experience with IT contract negotiation and lifecycle management. * Familiarity with SaaS licensing, cloud service billing, and hardware asset management. * Advanced Excel skills. * Knowledge of accruals, managing budgets, financial planning and analysis (FP&A) processes. Your future at Presidio Joining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit ***************** * Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit: ************************************************************************************************ If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to ************************ for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to ************************. Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-PH1

About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit ************************** ABOUT THE OPPORTUNITY Join world-class experts in finding answers to our customers' toughest questions as our IT Operations Manager. This role is responsible for delivering and supporting infrastructure, cybersecurity and IT service management as the organization experiences double-digit growth and global expansion. The position is based in Orlando, Florida and reports to the Director of Information Technology. This position involves hands-on work in the deployment, management, and operation of critical IT infrastructure across computing, storage, virtualization, networking, and security. The ideal candidate will have solid experience in infrastructure management (including public/private cloud), a track record of successfully adopting new technologies in a dynamic setting, and experience maintaining 24/7 IT service delivery. The role spans several key areas: Desktop Support & End-User Experience * Lead and mentor the US team in providing high-quality desktop, endpoint, and user support. * Oversee service desk operations, ensuring adherence to SLAs and exceptional user experience. * Provide advanced support and escalation for desktop, application, and device-related issues across a distributed workforce. Networking & Connectivity * Architect, deploy, and maintain WAN/LAN/VPN infrastructure. * Monitor, analyze, optimize and troubleshoot network, performance, and security issues. * Lead proactive network capacity planning, resilience, and disaster recovery initiatives. * Collaborate with global IT teams on secure network design and cybersecurity control implementation. Infrastructure - Servers, Cloud, and Core Services * Oversee day-to-day operations and deployment of on-premises and cloud-based Windows and Azure infrastructure, virtualization, and backup. * Manage business continuity planning, disaster recovery testing, and proactive risk mitigation. * Serve as senior technical authority for infrastructure issues, including performance, availability, and cost optimization. Leadership & Strategic Responsibilities * Partner with the IT Director to align regional operations with global strategies and initiatives. * Define and execute technology roadmap to enhance performance, security, and cost of ownership. * Coach and develop team members, fostering a collaborative and growth-oriented environment. * Lead infrastructure-related M&A integration activities, ensuring service continuity and alignment. * Manage vendor relationships, contracts, and licensing agreements to support infrastructure. * Support audit and compliance activities by responding to inquiries and implementing controls. * Contribute to organizational cybersecurity readiness, including incident response and vulnerability remediation. * Other duties as assigned. As a key member of the IT leadership team, the IT Operations Manager will be expected to work closely with the IT Director, providing operational expertise and ensuring seamless execution of global strategies. A collaborative mindset and strong support for IT Director initiatives are essential to succeed in this position. While this position is a dedicated Ocean Optics role, it is also essential to foster our Halma culture in "living the purpose and embracing the adventure". ABOUT THE CANDIDATE Our ideal candidate should possess: * Expertise in WAN/LAN/VPN environments (Cisco and Meraki products preferred). * Proficient in on-prem and cloud systems, server consolidation, and cloud migration. * Strong communication skills and relationship-building across teams. * Extensive experience with Microsoft Office 365 and cloud-based telecom solutions. * Certified Azure Architect preferred. * Skilled in Microsoft Windows servers, AD, virtualization, and cloud backup solutions. * Experience managing security technologies like MS Defender, Cato firewalls/VPN, and BitLocker. * Capable of creating and supporting MSSQL instances. * Customer service-oriented with a focus on problem resolution and process improvement. * Excellent problem solver with incident management skills. * Ability to translate IT knowledge to business stakeholders. * Familiar with Agile methods and ITIL/ITSM concepts. * Flexible to support 24/7 operations, including on-call availability. * Knowledgeable in Cyber Security and Data Privacy policies. * Ethical and integrity-driven. * Willing to travel up to 10%, including internationally. * Bachelor's degree in a related field or equivalent experience. * 5+ years of IT systems and network support experience, with 3+ years in team leadership. ABOUT THE COMPANY Ocean Optics pioneered miniature spectrometers and deliver spectral solutions to researchers, OEMs, and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification, and quality assurance. At Ocean We Measure What Matters, and our Mission is to design precise photonics systems to solve customer measurement challenges to make the world safer, cleaner, and healthier. We have discovered, refined, and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security. We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety, and the environment. With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology. ABOUT THE PERKS Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide. EQUAL OPPORTUNITY EMPLOYER Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. #LI-KS1 #LI-Onsite

About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit ************************** ABOUT THE OPPORTUNITY Join world-class experts in finding answers to our customers' toughest questions as our IT Operations Manager. This role is responsible for delivering and supporting infrastructure, cybersecurity and IT service management as the organization experiences double-digit growth and global expansion. The position is based in Orlando, Florida and reports to the Director of Information Technology. This position involves hands-on work in the deployment, management, and operation of critical IT infrastructure across computing, storage, virtualization, networking, and security. The ideal candidate will have solid experience in infrastructure management (including public/private cloud), a track record of successfully adopting new technologies in a dynamic setting, and experience maintaining 24/7 IT service delivery. The role spans several key areas: Desktop Support & End-User Experience Lead and mentor the US team in providing high-quality desktop, endpoint, and user support. Oversee service desk operations, ensuring adherence to SLAs and exceptional user experience. Provide advanced support and escalation for desktop, application, and device-related issues across a distributed workforce. Networking & Connectivity Architect, deploy, and maintain WAN/LAN/VPN infrastructure. Monitor, analyze, optimize and troubleshoot network, performance, and security issues. Lead proactive network capacity planning, resilience, and disaster recovery initiatives. Collaborate with global IT teams on secure network design and cybersecurity control implementation. Infrastructure - Servers, Cloud, and Core Services Oversee day-to-day operations and deployment of on-premises and cloud-based Windows and Azure infrastructure, virtualization, and backup. Manage business continuity planning, disaster recovery testing, and proactive risk mitigation. Serve as senior technical authority for infrastructure issues, including performance, availability, and cost optimization. Leadership & Strategic Responsibilities Partner with the IT Director to align regional operations with global strategies and initiatives. Define and execute technology roadmap to enhance performance, security, and cost of ownership. Coach and develop team members, fostering a collaborative and growth-oriented environment. Lead infrastructure-related M&A integration activities, ensuring service continuity and alignment. Manage vendor relationships, contracts, and licensing agreements to support infrastructure. Support audit and compliance activities by responding to inquiries and implementing controls. Contribute to organizational cybersecurity readiness, including incident response and vulnerability remediation. Other duties as assigned. As a key member of the IT leadership team, the IT Operations Manager will be expected to work closely with the IT Director, providing operational expertise and ensuring seamless execution of global strategies. A collaborative mindset and strong support for IT Director initiatives are essential to succeed in this position. While this position is a dedicated Ocean Optics role, it is also essential to foster our Halma culture in “living the purpose and embracing the adventure”. ABOUT THE CANDIDATE Our ideal candidate should possess: Expertise in WAN/LAN/VPN environments (Cisco and Meraki products preferred). Proficient in on-prem and cloud systems, server consolidation, and cloud migration. Strong communication skills and relationship-building across teams. Extensive experience with Microsoft Office 365 and cloud-based telecom solutions. Certified Azure Architect preferred. Skilled in Microsoft Windows servers, AD, virtualization, and cloud backup solutions. Experience managing security technologies like MS Defender, Cato firewalls/VPN, and BitLocker. Capable of creating and supporting MSSQL instances. Customer service-oriented with a focus on problem resolution and process improvement. Excellent problem solver with incident management skills. Ability to translate IT knowledge to business stakeholders. Familiar with Agile methods and ITIL/ITSM concepts. Flexible to support 24/7 operations, including on-call availability. Knowledgeable in Cyber Security and Data Privacy policies. Ethical and integrity-driven. Willing to travel up to 10%, including internationally. Bachelor's degree in a related field or equivalent experience. 5+ years of IT systems and network support experience, with 3+ years in team leadership. ABOUT THE COMPANY Ocean Optics pioneered miniature spectrometers and deliver spectral solutions to researchers, OEMs, and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification, and quality assurance. At Ocean We Measure What Matters, and our Mission is to design precise photonics systems to solve customer measurement challenges to make the world safer, cleaner, and healthier. We have discovered, refined, and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security. We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety, and the environment. With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology. ABOUT THE PERKS Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide. EQUAL OPPORTUNITY EMPLOYER Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. #LI-KS1 #LI-Onsite

Job Description: Computer Operations Manager - FDOT Work Mode: Onsite (5 Days a Week) Type: Contract Leadership role overseeing and managing the daily activities of the technical operations team to ensure reliable, secure, and efficient delivery of IT services for the Florida Department of Transportation (FDOT) environment. Focuses on SLA management, continuous improvement, infrastructure deployment, and user support. Key Responsibilities: Operations & Service Delivery: Lead daily IT service delivery and team activities (scheduling, monitoring, incident response). Manage system performance, implement operational standards, oversee IT asset lifecycle (desktops, servers), and implement IT Service Management (ITSM) processes (Incident, Change, etc.). Coordinate software rollouts and patch management. Compliance & Planning: Ensure compliance with security standards and policies. Contribute to business continuity/disaster recovery planning and integrate new technologies. Team Leadership: Lead, mentor, and develop supervisors and technical staff. Drive continuous improvement and monitor/improve service desk performance and customer satisfaction. Technical Support: Provide advanced computer and user support (installation, configuration, troubleshooting, network/telephony support). Manage service ticket queue and provide on-site support. Qualifications Qualifications Education: Bachelor's Degree in Computer Science/related field OR equivalent work experience. Experience: Minimum 7 years of IT work experience with proven experience managing production and operations support teams. Physical: Ability to lift up to 50 lbs and perform physical tasks (climb, squat, bend) in all weather. Key KSAs: Strong Leadership, Problem Solving, Initiative, Communication, Team Building, and Decision Making skills. Additional Information All your information will be kept confidential according to EEO guidelines.

We're looking for an individual who will manage a team of technical support personnel while contributing to the day to day support tasks. In addition to an internal team, this role will work with IT leadership. This position will direct the work of others on the Tech Support Team in a lead capacity and will conduct performance reviews Responsible for creating a positive customer support experience and building strong relationships through communication, problem understanding, and timely resolutions Prioritize, schedule, and assign service requests Ability to see opportunities for improvement, take ownership and closely work with IT leadership and business partners to drive product and process improvement Identify reoccurring technical issues and propose solutions based on root cause analysis Mentor and coach the Tech Support Team's productivity, encouraging and enhancing critical thinking and problem solving Support users by providing escalated desktop support for incidents and service requests by providing troubleshooting and training Define and manage Service Level Agreements on service request response and resolution in accordance with business need Perform end-user satisfaction surveys and develop action plans to address areas needing improvement Organize, coordinate and lead one-time or recurring projects and tasks within the scope of the Tech Support Team. (e.g. software deployments/upgrades, employee moves) Track and analyze service request trends to identify areas of improvement, efficiencies, and automation Oversee development and communication of usage guides and FAQs Document and maintain Standard Operating Procedures ensuring efficient and consistent resolutions and task Responsible for resource and time management for the day to day tasks of the Tech Support TeamQualifications: Highly self-motivated with a sharp attention to detail IT Service Desk support and customer service experience Excellent interpersonal skills including team building, oral, and written communication Demonstrated analytical and problem-solving skills Experience in relevant technologies; Deploying and configuring desktop operating systems (Microsoft Windows, Mac OS) Active Directory (including managing and deploying Group Policies) Cloud based call center / telephony systems (8x8 preferred) Office 365 (User, Mailbox and policy management) Ability to work with external teams and stakeholders (company, partners, etc.) to achieve broader department goals Aptitude to evaluate and become proficient in new (or new to you) technologies, processes, skills Strong desire to learn, grow, and add value

Full-time Description The IT systems administrator will support the IT group as a systems administrator for an MS365 environment across multiple operating and manufacturing businesses. This role requires strong attention to detail, organizational skills, and versatility. This role will be responsible for the administration, customization, and maintenance of our SharePoint environment, while also delivering hands-on support for PC software, hardware, and peripherals. The IT systems administrator will collaborate closely with the IT manager, the HR manager, and other internal stakeholders and certain third-party vendors to contribute to the development and implementation of IT support that aligns with business objectives. This position is ideal for a motivated individual with 3-5 years of experience in progressive IT support disciplines. Duties and Responsibilities • Focused attention on Corporate SharePoint creation, maintenance, and development in conjunction with the IT Manager, the President, and the Business Unit Leadership. • Provide Administration in the Microsoft Azure environment and On-Prem AD Support. • Create and Provide Troubleshooting using PowerShell scripting. • Create and develop Custom Programming and Scripting, as needed. • Work closely with business units to gather requirements and implement custom SharePoint solutions. • Monitor site usage and performance, troubleshoot issues, and ensure data integrity. • Manage user access and security in compliance with IT policies. • Develop and maintain documentation and training materials for end-users. • Troubleshoot end-user issues and needs and communicate these issues within the Helpdesk Ticketing application. • Strong Collaboration with IT Team and other business groups for strategic planning and task execution promptly, and the ability to ask pertinent questions. • Assist and Support the IT Team for Organization Communication and Documentation. • Build and manage construction project sites, integrating drawing libraries, RFIs, submittals, meeting minutes, safety logs, and other key documentation. • Develop workflows and automations using Power Automate to improve approval processes and field office communication. • Control user access, permissions, and versioning across internal teams, subcontractors, and external consultants. • Provide training to project managers, engineers, and field staff on SharePoint tools and best practices. • Build and configure project-specific SharePoint sites with drawing libraries, RFI logs, submittals, safety reports, and closeout documentation. Integrate SharePoint workflows with Autodesk Construction Cloud (ACC) for centralized project data and document control. • Support project teams in syncing and migrating files between SharePoint, ACC, and Bluebeam as needed. • Report to the IT Manager for daily activities, tasks, and projects Requirements 1. Associates' or Bachelor's degree in information technology, computer science or a related field. 2. 2+ years of experience in SharePoint administration (SharePoint Online Preferred) 3. 2+ years of experience in desktop or helpdesk support roles 4. Excellent communication skills, both written and verbal 5. Strong written and verbal communication skills. Familiarity with AP Style strongly preferred. 6. Experience with marketing tools, such as CRM platforms, project management software, and design tools (e.g., Adobe Creative Suite or Canva). Work Environment & Physical Requirements The work environment includes: temperature, noise level, inside or outside, and other factors that will affect the person's working conditions while performing the job. The physical demands of the job include bending, sitting, lifting, and driving.

The IT Technician (Help Desk Tech) is responsible for assisting the Area IT Director in providing an exceptional quality network/computer function for all team members of the Lake Nona hotels. In this role you are responsible for all aspects of user support. Including tracking, research, review, and remediation of items. For all systems users at assigned locations. Hardware and software configuration and support for end user equipment. Ordering and inventory control for user assigned equipment. Workflow planning, time management and projects related to end user support. Responsibilities Provide Technical support for the Lake Nona hotels internal telephone systems. Setup, maintain, and troubleshoot computer hardware. Maintain accurate documentation of all Lake Nona hotels internal IT systems. Provide both phone and on-site help desk support to end users. Provide technical support for network and local printers and multifunction devices. Install, configure, and troubleshoot desktop software applications. Work with technical support vendors to resolve server-based application issues. Setup new user logon and email accounts. Provide on-call weekend and night help desk support regularly. Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards. Perform all other duties as assigned. 70 % 10% End user support System configuration and setup 10 % IT audit standards and security 5 % Project Assignments 5 % Inventory management and equipment procurement Qualifications Minimum 2 years of experience in a computer support environment. Proficient knowledge of Microsoft Windows operating systems and configuration. Advanced understanding of network basics and TCP/IP standards. Demonstrated ability to troubleshoot and solve IT issues. Strong written and oral communication skills. Time management skills and ability to work in a demanding environment with multiple deadlines. Organized and can work effectively independently and in a team environment. Delivers consistent service to all users of differing skill levels and requirements. Some travel may be required. Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly. Demonstrated ability to troubleshoot and solve IT issues. Working Environment/Physical Demands: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to walk, and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals. The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. While performing the duties of this job, the team member will experience temperature fluctuations (heat, humidity), and moderate to high noise levels. Note: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Clinical Care Medical Centers is looking for an IT technician responsible for providing technical support and assistance to users and organizations regarding computer systems, hardware, software, networks, and related technologies. Their key responsibilities include troubleshooting technical issues, maintaining hardware and software, managing networks, ensuring security measures, and offering user training and documentation. IT technicians should possess strong problem-solving skills, attention to detail, effective communication abilities, and the capability to stay updated with the latest technologies. The Technician will support the following locations: Orlando, Winter Haven, Plant City, and Lakeland . Duties and Responsibilities Set up, configure, and install hardware and software solutions. Diagnose and resolve technical hardware and software issues. Travel to sites to provide hands-on technical support and troubleshooting. Respond to issues in a timely and efficient manner. Collaborate with the internal IT team, sharing information and escalating more complex issues when necessary. Document and track all support activities in a ticketing system. Maintains an up-to-date inventory of equipment. Provides remote troubleshooting of network, PC, or software issues using remote tools. Ensure proper cable management. Abide by company policies and procedures. Comply with HIPAA regulations. Performed other duties as assigned. Requirements / Education / Licenses Two (2) years minimum work experience in an IT-related field. Valid driver's license and clean record. Reliable transportation and ability to commute to sites as needed. Ability to lift and carry heavy equipment as needed. Strong knowledge of Microsoft Windows, Apple Mac OS, Office Suite, and Microsoft Active Directory. Familiarity with troubleshooting hardware, software, and network issues. Proficiency with network concepts (e.g. DNS, DHCP, LAN, WAN, VPN, etc.). Relevant certifications (e.g. CompTIA A+, ITF +, Network +, Server +) are a plus. Fluent in English and Spanish preferred. Excellent communication and customer service skills. Strong organizational skills and ability to multi-task effectively. Detail-oriented and able to work efficiently in a stressful environment. Strong organizational skills and ability to multi-task effectively. Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy. Must be able to work independently and relate well with all levels of individuals within the organization. Must be able to follow policies and procedures and work flexible schedule and location. Must be able to work with the Practice Management and/or Electronic Health Record System. Must be able to complete an Access Application. At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions. LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations. The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects. This position is based in Orlando, Florida and some travel is required. Job Description •Implement and troubleshoot computer components and network hardware •Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces •System administration experience •Unit test development work, debug applications, investigate and resolve issues •Perform technical tasks like installations, environment refreshes, performance monitoring, etc. •Provide level of effort estimates in support of the development of new functionality •Identify and communicate issues and risks as needed Qualifications Minimum Qualifications: •4 Year degree in an applicable field •Excellent written and verbal communications skills •Excellent organizational skills •1-3 Years of experience in IT experience •1-3 Years of experience working in regulated environments •Demonstrated experience configuring and customizing applications •Experience working with Oracle, SQL Server or comparable databases •Familiarity with database design principles •System administration experience •Experience in Investigating, debugging and resolving issues •Must be willing and to accept travel requirements up to 25% •Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment Desired Qualifications: •Vendor application certification •PL/SQL knowledge is a plus •Experience working in citrix environments is a plus •Other lab experience is a plus Please apply directly for this position at ********************************************************************************** Additional Information We offer comprehensive benefits to regular full-time employees including but not limited to: •Unlimited ceiling for professional growth opportunities within LabAnswer •You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources •Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.) •Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals) •Comprehensive health and welfare programs to fit your individual or family's needs: •Health Insurance •Dental Insurance •Vision Insurance, •401(k) Retirement Saving that includes a generous employer match •Paid Time Off (vacation, sick, holiday) •Company Paid Life Insurance •Company Paid Short and Long Term Disability Insurance •Wellness Plans and Rewards •Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition •Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.

Instructors are responsible for leveraging their expertise to deliver education services to students through: * Planning and organizing instructional methods and resources * Programmatic accreditation (if applicable) * Facilitating student engagement in the classroom/learning environment * Working one-on-one with students * Assessing students and providing developmental feedback Position requirements: * 2+ years of professional experience * PhD in Information Technology

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.25/Hour