Information technology consultant jobs in Reading, PA

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Jr. Deskside Support Technician - Onsite (Lancaster, PA) We are seeking a Jr. Deskside Support Technician with at least 2 years of IT support experience to join our onsite team in Lancaster, PA. This role provides direct deskside and remote support to approximately 500 users, ensuring smooth operation of hardware, software, and related systems. Job Requirements: Deskside support experience and Basic troubleshooting skills including: hardware, software, printing, networking, file shares, etc. Windows 11 experience - ability to resolve Windows 11 Operating System Issues and Errors Proficient in the latest Microsoft Office Applications (Office 365) Service Now or related ITSM ticketing tool experience Printer support can include various brands of printers, various types of scanners Familiarity with Microsoft Active Directory Experience with computer asset tracking Experience with user ID creation Some experience with support and administration of network phones (VoIP system). Understanding of Cortex Virus Scan software Ability to work with multiple platforms, devices, etc. Ability to research and resolve technical issues and know what to do next and/or when to escalate for help Ability to walk and bend and perform labor-related duties of connecting computer equipment Ability lift up to 50 lbs. when moving electronic equipment Ability to maintain and abide with compliance activities driven from a central compliance group Ability to communicate technical information to non-technical audiences Must be amenable with doing Overtime or off-hour work when needed Strong sense of customer service Good organizational skills Excellent Verbal and Written Communication Skills Ability to multi-task Team-oriented / team player Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: ********************************

Network Engineer - Pennsylvania Candidates Only (Onsite in Lancaster, PA) Salary: $70,000-$85,000 Type: Full-Time | Direct Hire Abel Personnel is seeking an experienced Network Engineer who currently lives in Pennsylvania and can work onsite daily in Lancaster. This role supports multiple Pennsylvania locations and requires someone who can hit the ground running with advanced networking, Azure hybrid infrastructure, and senior-level troubleshooting. Responsibilities: • Manage and support a hybrid Azure/on-prem infrastructure • Configure and maintain firewalls, switches, routers, VLANs, VPN tunnels, and routing protocols • Act as the senior escalation point for complex issues • Troubleshoot and prioritize issues across multiple PA sites • Support Windows Server, AD, IAM, Exchange, VMware/Hyper-V • Assist with Power BI, Fabric, and data/reporting environments • Maintain documentation, monitoring, diagrams, and network security • Ensure uptime, performance, and reliability across locations Qualifications: • Up to 10-15 years of Network Engineering or Infrastructure Engineering experience • Hands-on Azure and hybrid cloud experience • Strong firewall, routing, and switching configuration skills • Experience supporting multiple sites • Familiarity with Power BI or Microsoft Fabric is preferred • Excellent communication and ability to work independently • PA residency required - must live within commuting distance to Lancaster • Preferred certifications: CCNA, CCNP, Azure, Network+, Security+ Important: Only candidates currently living in Pennsylvania and able to work onsite in Lancaster will be considered.

Job Title: SAP EWM Consultant This is day 1 onsite in Allentown, PA 4 months contract 8+ years of functional experience in SAP Extended Warehouse Management with 1-2 end to end implementations. Possess solid knowledge in SAP EWM Mater Data integrations, Inbound, Outbound and Internal Movements warehouse processes Hands on experience in configuring different features in SAP EWM listed below: Complex Storage Types, Put away and Stock removal strategies configuration. Handling unit management for Inbound, internal movements and outbound processes Palletization, consolidation, deconsolidation using Handling Unit Wave Management including Wave template and Determination Inbound and Outbound activities Internal warehouse processes such as Replenishment, Cycle Counting and Physical Inventory Cross process settings, exception handling using custom development Post Processing Framework for standard and custom definition Queue/Task Management RF mobile data entry, custom RF transactions on ITS mobile environment to run on Handheld.

8+ years of functional experience in SAP Extended Warehouse Management with 1-2 end to end implementations. Possess solid knowledge in SAP EWM Mater Data integrations, Inbound, Outbound and Internal Movements warehouse processes Hands on experience in configuring different features in SAP EWM listed below: Complex Storage Types, Put away and Stock removal strategies configuration. Handling unit management for Inbound, internal movements and outbound processes Palletization, consolidation, deconsolidation using Handling Unit Wave Management including Wave template and Determination Inbound and Outbound activities Internal warehouse processes such as Replenishment, Cycle Counting and Physical Inventory Cross process settings, exception handling using custom development Post Processing Framework for standard and custom definition Queue/Task Management RF mobile data entry, custom RF transactions on ITS mobile environment to run on Handheld.

Hi, We at Yash Technologies are looking for SAP EWM Consultant. This is a Full Time role with Yash technologies. 8+ years of functional experience in SAP Extended Warehouse Management with 1-2 end to end implementations. Possess solid knowledge in SAP EWM Mater Data integrations, Inbound, Outbound and Internal Movements warehouse processes Hands on experience in configuring different features in SAP EWM listed below: Complex Storage Types, Put away and Stock removal strategies configuration. Handling unit management for Inbound, internal movements and outbound processes Palletization, consolidation, deconsolidation using Handling Unit Wave Management including Wave template and Determination Inbound and Outbound activities Internal warehouse processes such as Replenishment, Cycle Counting and Physical Inventory Cross process settings, exception handling using custom development Post Processing Framework for standard and custom definition Queue/Task Management RF mobile data entry, custom RF transactions on ITS mobile environment to run on Handheld.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Job DescriptionDescription: The IT Operations Manager is responsible for the managed services team, data center technical support, service desk and project functions delivered by the services team. The position requires skills in network management, vendor management, team, and project management, and understanding of business objectives and needs. Summary/Objective The IT Operations Manager supervises the daily activities of the Service Desk Team that supports the Cloud and Infrastructure division within Weidenhammer. These team members are the first line of support for all Cloud and Infrastructure clients. This role is responsible for managing a team of resources who provide first and second level support for inbound support cases. In addition, this role supervises all case queue activity across the division and works with team members and their respective managers to ensure all cases are completed within Cloud and Infrastructure's Service Level Objectives and in accordance with our client experience expectations. Essential Functions Shall be responsible for ensuring the efficient and consistent operation of all operations related activities in a Managed Service Provider capacity Ensure successful achievement of all requirements of standard IT operations and support activities and duties Identify and apply appropriate management frameworks to various components of operations and service delivery Integrate all operational activities, labor resources, and tools into one cohesive service delivery environment Ensure standard processes are developed when needed and always followed. Existing processes are established for change and configuration control and management, security patches, and system builds; review and update these when the need is identified. Project oversight for services projects sourcing from the managed services team Manage support staff across data center footprint and is directly responsible for the 24 X 7 monitoring and operations of client managed environments, support of critical applications and providing leadership during major system outages Initiate and foster business partnerships with clients, vendors, engineering teams Supervise team activities and daily, weekly, monthly routines to ensure Level 1 and Level 2 service levels are maintained Resource management including reviews and performance plans As required and determined by workload assist in hiring and maintaining appropriate staffing levels to meet the objectives of the department Maintain technical acumen around core solutions and services and ensure that we promote the education, training, and where necessary, certifications of team members Assist in establishing policies and procedures that align with the organization's overall goals and objectives. Ensure the implementation of standards of performance and make policy changes as needed Ensure change management procedures are adhered to and advertised to the team Participate in regulatory audits and client responses; preparation and involvement in exercises, i.e., SOC-1, SOC-2, etc. Assist in monitoring and management of performance metrics to client accounts, timely reporting, involvement in status reviews as necessary, case reporting metrics, etc. Work with team to consistently strive for improvement in performance of support and administrative activities Assist with the technical design relative to core infrastructure upgrades, expansion, and technology shifts Assist in sales development opportunities Assist with new partner relationship opportunities Management representative to clients on a day-to-day basis Contribute to the department objectives for revenue attainment and profitability. Requirements: Competencies · Demonstrated, knowledge of PC's, operating systems, applications, networks, and hardware concepts · In-depth knowledge of general business function(s) and business operations · Proficient with wide range of technologies (Microsoft, VMWare, Network Fundamentals, etc.) to effectively lead a technical team · Customer focused · Understanding of IT processes and procedures concepts · Excellent troubleshooting capabilities · Strong analytical and problem-solving ability to effectively prioritize and execute tasks · Strong written and oral communication skills are required · Highly self-motivated and directed with keen attention to details · Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner · Ability to plan and to meet short turnaround deadlines · Strong Thought Leadership and Project Management and Awareness Skills Supervisory Responsibility Team Members include Service Desk Analysts I, Service Desk Analysts II, Lead Service Desk Analysts, System Administrators, System Engineers, and other related Network and Systems technologists and consultants. Required Education and Experience · Bachelor's or master's degree in technical or business disciplines, or related experience · Minimum of 6 years related IT and Leadership experience

Piper Companies is currently looking for an experienced IT Systems Analyst in Wayne, Pennsylvania (PA) to work for an innovative and growing organization. Responsibilities for the IT Systems Analyst include: * Gather & document requirements for several types of projects, including data, applications, and automation efforts * Produce scoping documents, as well as other necessary project artifacts (e.g., use cases, technical specs, source to target mapping documents, report requirements, etc.) * Provide succinct & timely status updates, appropriate to the audience in content & level of detail * Be involved in all phases of the SDLC, including Requirements Definition and Documentation, Systems Analysis and Design, System Integration, User Acceptance Testing, and Deployment Coordination * Confidently and effectively coordinate and/or facilitate meetings with technical & business resources, as well as external teams and vendors * Work closely with the business units to gain a deep understanding of their processes and translate their needs into technical requirements that can be efficiently consumed by the development team(s) Qualifications for the IT Systems Analyst include: * 5 years of experience in a BA or similar role * Expertise and fluency in SQL language is required * Experience working with system vendors preferred * Strong experience working with various automation & AI tools (e.g., Power Automate, Alteryx, UiPath, Thoughtspot, CoPilot, etc.) is required * B.S. in IT related field required Compensation for the IT Systems Analyst include: * Salary Range is $100,000-$135,000 dependent upon experience * Comprehensive benefits package Keywords It Systems Analyst, SQL, BA, SDLC, business process automation, greater Philadelphia area, Wayne, PA, comprehensive benefits package, Health, Vision, Dental. #LI-ONSITE #LI-DF1

is 110 - 125,000 USD. Hybrid position in Wayne, PA. Interested in a career that bridges the gap between Supply Chain and Technology? Elemica, an award-winning, digital supply chain company in the SaaS community, is seeking an experienced IT Support Manager. This is an opportunity to join a growing company of talented and committed individuals, unified in the common goal of exceeding our client s expectations. Our Values At Elemica, we believe that embodying our values is essential for all team members. These qualities show up in our interactions with each other, our clients, and our collective community: Curiosity we delight in the discovery of new challenges and feel compelled to solve them Integrity We are relatable and trustworthy; steadfast in our commitment to our colleagues, clients, and partners Accountability We show up and deliver measurable, meaningful business value. Consistently. Passion We have a shared enthusiasm for transforming our clients supply chain What s In It For You? Flexible work locations Inclusive parental leave policy that supports all parents and careers Health & Voluntary/Pet Insurance Options Paid Time Off & Holidays Retirement savings and bonus programs Quarterly employee engagement events Wellness & Mental Health Initiatives Generous Employee Referral Program Fun work environment Roles and Responsibilities Reporting to the Vice President of IT, the IT Support Manager manages a globally diverse team of IT Support Specialists. This role is responsible for mentoring, training, and conducting performance evaluations, as well as ensuring the delivery of high-quality IT support across the organization. What You ll Do 3-5 years leading and supporting a team of IT Help Desk Technicians and Systems Administrators Monitor ticket volume, performance metrics, and customer satisfaction; develop and maintain daily, weekly, and monthly reports to identify trends and drive continuous improvement Develop, analyze, and present regular reports on team productivity, ticket trends, and customer satisfaction to leadership Set and enforce customer service standards; collect and analyze customer feedback to enhance IT support and overall user experience Systematically gather, analyze, and act on customer feedback to improve service quality Communicate with internal customers, providing in-person and remote support as needed Promote and manage self-service portals and automated solutions for common issues Manage escalations, ensuring timely resolution and root cause analysis Recommend and implement operational improvements to increase team efficiency and service quality Ensure 24x7 support coverage, including scheduling and resource allocation Oversee asset management and inventory, ensuring accurate tracking and lifecycle management Work directly with HR to ensure timely onboarding and offboarding of employees and contractors Define, implement, and regularly update processes and procedures for supporting all departments. Maintain and promote an up-to-date technical support knowledge base; encourage knowledge sharing within the team Conduct annual performance evaluations and regular coaching for all direct reports Travel to remote offices to ensure policy adherence and consistent service delivery Maintain and optimize core backoffice systems infrastructure (Microsoft 365, Active Directory, Intune, AutoPilot, Azure, Antivirus), including performance tuning, reporting, capacity planning, and patching Provide support to business/operations teams for both projects and day-to-day operations Develop and implement efficient operations management processes, including customer service support, availability and performance monitoring, and security for all systems and infrastructure Reference and implement ITIL or similar frameworks for incident, problem, and change management Ensure compliance with data privacy, security policies, and relevant regulations in all help desk operations Carefully plan and execute change controls to avoid customer impact while meeting agreed-upon Service Level Agreements (SLAs) Liaise with other departments to resolve cross-functional issues and improve IT support strategies Stay current with emerging technologies (e.g., cloud platforms, automation, AI in IT support) Evaluate and implement automation and AI in ticketing and support workflows Oversee third-party vendors or managed service providers, if applicable Promote ongoing training, upskilling, and career advancement opportunities for team members Participate in disaster recovery and business continuity planning and execution Regularly review and adapt service catalog and SLAs Demonstrated security awareness and compliance with cybersecurity best practices What You ll Need Bachelor's Degree in a technical field or equivalent experience, certifications, or extensive technical training Hands-on knowledge of Microsoft Technologies (M365, Azure, Active Directory) Experience with IT Help Desk ticketing solutions Excellent planning, organizational, documentation, communication (written and verbal), and presentation skills (Visio, PowerPoint, Project, Planner) Strong analytical, critical thinking, and problem-solving skills; attention to detail Highly motivated, resourceful, and capable of inspiring and mentoring others Ability to work independently and provide guidance to the team Strong communication skills (English written and verbal) Working knowledge of enterprise network, WAN, and VPN management and troubleshooting Ability to maintain confidentiality and prioritize workload in a fast-paced environment Ability to communicate, interact, and work effectively with a diverse, geographically dispersed team 3 5+ years of direct, hands-on experience supporting help desk/desktop organizations, including systems, networking, and virtual environments Familiarity with HP and Apple hardware technologies, Windows and mac OS, and desktop/laptop/server hardware Experience with project management methodologies (Agile, PMP, etc.) Who We Are Elemica is a leading provider of Digital Supply Chain Management solutions and the premier multi-enterprise collaboration network for global process manufacturing industries. Its portfolio of SaaS-based, network-powered digitization and visibility solutions automate critical information flows, enable multi-channel data strategies, and improve end-to-end supply chain performance. Elemica solutions connect many of the world s largest manufacturers to their direct material suppliers, logistics service providers and end customers, helping them realize the promise of, and return on, their investments in supply chain digitization. Today, global leaders including Arkema, BASF, Continental, Dow, Goodyear, Michelin, and Shell use Elemica, driving over $1 trillion in commerce annually. It is the responsibility of all Elemica employees to ensure the security, availability, processing integrity, confidentiality, and privacy of Elemica systems and data and the data of our customers. Using best practices in these areas, all Elemica employees will observe a security first approach to their daily responsibilities. All employees are accountable for securing their work devices, work areas, and communications in the execution of their daily duties.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Supportive of all desktop systems, peripheral equipment (printers, IP Phones, Scanners, etc.) and productivity applications (MS Products and client software) to insure reliable, secure operation. Assist in support of all server applications, network maintenance, point of sale system, Oracle, and Micros Systems. This role will pay an hourly rate of $35.00 to $40.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 14, 2025. Responsibilities Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software Administration and repair of critical systems Prepare and install system images and profiles, server builds, configuration Provide connectivity to users in the meeting rooms for special events, as required Timely completion of projects assigned by manager Diagnose and correct system problems; including user errors, configuration errors, and bugs Evaluate and configure new hardware/software systems Assist end-users with all system related queries Diagnose and repair hardware; including printers, computers, terminals, and other devices Qualifications Information Technology operations experience is preferred. Knowledge of SAP scheduling and batch processing is preferred. Oracle, MICROS, POS experience is preferred. System backup experience is preferred. Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Excellent communication and computer skills are needed, including knowledge of MS Office products. Leadership skills are preferred. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

This position is responsible for developing, analyzing, designing, and supporting AS/400 application systems that facilitate the business processes. The individual will perform problem analysis, provide effective communication to end -users and the IT team, and respond to help calls. They will also be involved in developing technical documentation, conducting departmental training, and ensuring compliance with company policies and regulations. Collaborating with business customers, aligning tasks with department metrics and goals, and maintaining application documentation are key objectives. The role requires expertise in AS/400 platform and Synon programming language, along with strong communication and problem -solving skills. Experience in business systems analysis and support, as well as familiarity with manufacturing, sales, and financial processes, is preferred. The position may involve 24/7 support on a rotational basis.

Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking individuals for contract positions for the PA Department of Human Services. Please submit a resume and salary requirements to be considered. Job Responsibilities and Experience Requirements (not all inclusive): Server, Network and IVR Support (Support, Maintenance, Disaster Recovery, Backup) Monitor Network Status and Resolve Issues Server Management, Upgrade and Expansion Server Security Management and Support of Network Software (Upgrades, Patches) Management and Support for LAN interfaces to local county data processing networks Management and Support of Voice Gateways (IVR System, Inbound/Outbound Calls) Management and Support of Cisco Call Managers and IVR Platform Management and Support of Content Delivery Network End User and Desktop Support (Help Desk Level 1-3) Manage User Accounts Network Implementation, Installation, Relocation (Including Remote Sites) Desktop/PC/Workstation Support Email/Exchange Support (4000 mailboxes) Management of Citrix Connectivity Print Support and Management Security/VPN/Firewall Asset Tracking Project Management Knowledge Transfer Possible Positions: 1. Local Team Lead: Minimum of (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network. Minimum of CCENT (Cisco Certified Entry Networking Technician) Certification, or higher). Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher). 2. Server Support Personnel: Minimum of (5) years of experience installing, configuring and troubleshooting Windows platform server. At least one (1) of the following certifications: MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012. 3. LAN/WAN Support Personnel: Minimum of five (5) years of hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches. Minimum of three (3) years of hands-on experience in web based ACNS version 5.1 or higher. Content Engines, Content Delivery Manager and Content Router. Experience utilizing CISCO monitoring tools and products · CCENT (Cisco Certified Entry Networking Technician) Certification, or Higher. Across the LAN/WAN support team, the following certifications must be held by any one (1) or combination of staff members of the LAN/WAN Support team: CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security (+) Accreditation. 4. Internet, Email and Firewall Support Personnel: Minimum of five (5) years of experience in implementing router-to-router VPN encryption and Internet security solutions including PIX. Minimum of five (5) years of experience in configuring and tuning web servers for large, diverse groups of users. This minimum experience requirement must be met within a seven (7) year period immediately preceding the RFP release date. Minimum of five (5) years of experience in deploying and administering Microsoft Exchange servers. Experience in implementing “thin client” technology is preferred. CCA (Citrix Certified Administrator) or CCAA (Citrix Certified Advanced Administrator) certification. 5. Help desk and desktop support staff: Minimum of three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations. Must have current experience with MS Windows 7 and develop knowledge of future MS Windows releases (e.g. Windows 10). Hands-on experience in using automated service desk tools (experience in using ServiceNow is preferred). Job Application Instructions: To be considered for these positions please submit a resume (2 page max) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED. Compensation: Compensation will be commensurate with experience.

One of our educational clients is looking for a computer technician to join their team. This person is required to be onsite in Schnecksville PA 5 days a week and will be onsite in various schools they support as needed. This person will be setting up and working on maintenance on chrome books and providing support for iPad devices. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of experience in a an IT Support Role - Hands on troubleshooting experience - Excellent communication

* Hiring in 2026* This position will work as at a technician level, under close supervision to support the IT Bureau in day-to-day operations of the bureau. The fundamental reason the position exists is to support City server-based applications, networks, telecommunication systems, and equipment by troubleshooting and maintaining IT systems. This position reports to the Chief Data and Technology Officer. This job does not require any significant programming skill. However, the employee is expected to have significant skill in diagnosing and debugging PC. * Follows safe practices in the performance of duties. * Respond to staff requests for help through a web-based ticketing-system * Supports all technology systems of the City of Lancaster and its departments including but not limited to hardware, software, local and web-based applications, audio/visual equipment. * Assists staff with hardware and software challenges. * Assists staff with new hardware and software through the use or development of training and training materials. * Troubleshoots hardware and software issues. Attempts to replicate reported technical problems and look for solutions. * Upgrades systems to enable compatible software. * Monitors overall network performance; recommend changes or upgrades, as needed. * Maintains and continually updates knowledge of security protocols, IT systems, networking infrastructures, and database systems. * Documents and executes proper Cyber Security requirements. * Performs system administration duties-including but not limited to addition or change of user profiles, passwords, menus, and libraries; analyze system utilization; system monitoring and general housekeeping (shared responsibilities). * Performs other duties: Security System and PC changes, manage Windows images for PC's, PC support, printer support. * Maintains working components through repair or replacement. * Manages IT systems and has access to confidential employee and City information. Education, Training and Experience * Network/Infrastructure and Telecommunications: * Must have a minimum of Associate's Degree in Computer Science or a related field from an accredited college or university or * Three (3) years of progressively responsible experience in personal computers maintenance, wide area networks analysis and maintenance, telecommunications support (with at least one year experience in VoIP systems), and customer training/assistance. * Both are preferred. Licenses and Certificates * Possession of a valid Pennsylvania State Driver's License is required. Environmental Conditions * Indoors, Environmentally Controlled. Safety Equipment Used or Needed * None Comments * This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities. * Knowledge of safe practices in an office environment * Knowledge of software installation * Knowledge of telecommunications * Knowledge of standard operating systems including Windows, OSX, and Linux * Knowledge of Active Directory and Microsoft Azure * Knowledge of web-based applications * Must have sound analytical thinking skills and attention to detail * Ability to write and follow documentation and procedures * Ability to solve and understand computer and software problems when they occur * Ability to select different types of hardware for complicated systems that may need special hardware * Ability to establish and maintain effective working relationships with other administrative officials and the general public * Ability to prioritize work, to be flexible, and to work well under pressure * Proven ability to read, write, speak and comprehend English is required * Proven ability to work as part of a team and to collaborate successfully with others is required * Proven ability to adapt to new or changed situations and to show flexibility in making improvements in work processes and operations is required. * Proven ability to remain confidential when exposed to sensitive and personal information. * Ability to explain technical problems in layman's terms. * Commitment to Core Values (Quality, Teamwork, Integrity, Respect)

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 3+ years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Hi We are looking for a SAP EWM Consultant This is day 1 onsite in Allentown, PA 8+ years of functional experience in SAP Extended Warehouse Management with 1-2 end to end implementations. Possess solid knowledge in SAP EWM Mater Data integrations, Inbound, Outbound and Internal Movements warehouse processes Hands on experience in configuring different features in SAP EWM listed below: Complex Storage Types, Put away and Stock removal strategies configuration. Handling unit management for Inbound, internal movements and outbound processes Palletization, consolidation, deconsolidation using Handling Unit Wave Management including Wave template and Determination Inbound and Outbound activities Internal warehouse processes such as Replenishment, Cycle Counting and Physical Inventory Cross process settings, exception handling using custom development Post Processing Framework for standard and custom definition Queue/Task Management RF mobile data entry, custom RF transactions on ITS mobile environment to run on Handheld. Thanks Guru Yash Technologies Inc **************

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com