Information technology consultant jobs in Redmond, WA - 782 jobs

Executive Support Engineers work with Amazon Senior Leadership teams to support their IT needs. Our customers need timely, accurate, and professional support to minimize downtime and disruption. A successful Executive Support Engineer excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of technical aptitude over a large scope of IT software, hardware, and networking disciplines, and know how to convey that knowledge to customers with all levels of technical knowledge. As an Executive Support Engineer, you will use your technical knowledge and specialized skills to drive solutions across multiple service owners, collaborate to build unique solutions quickly, and improve technology solutions that support all Amazonians. You are able to manage large projects with minimal guidance. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts. Key job responsibilities Responsibilities include, but are not limited to Troubleshoot difficult IT problems without SOPs. Collaborate with internal teams or vendors to execute projects and resolve customer issues. Lead continuous improvement efforts. Audit the quality of work performed and provide constructive feedback when necessary. Automate manual tasks; create/improve small tools that help make team operations more efficient. Be the first point of escalation. Own customer issues and drive to completion. Participate in hiring, training and development of others. High attention to detail and capable of managing multiple priorities simultaneously. On-call for high-severity issues outside standard hours. Work with the team onsite in our corporate offices Monday-Friday. Ability to travel up to 30%. Basic Qualifications 4+ years of software development, or 4+ years of technical support experience Experience troubleshooting and debugging technical systems Experience troubleshooting and documenting findings Preferred Qualifications Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience in agile/scrum or related collaborative workflow Experience scripting in modern program languages Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,400/year in our lowest geographic market up to $182,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.

A leading technology company in Seattle seeks an experienced Machine Learning Engineer to develop and deploy cutting-edge AI models. This role emphasizes building robust ML infrastructure and automating pipelines for data and model management. Ideal candidates will have over four years of experience in machine learning and proficiency in programming languages like Java or Python. The position offers a competitive salary, comprehensive benefits, and opportunities for professional growth. #J-18808-Ljbffr

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr

A leading technology firm in Seattle is looking for a Principal Member of Technical Staff to support system design, debug and engage with customers on their AMD Instinct™ product line. This role involves leading hands-on validation efforts, optimizing Rack-Scale AI solutions, and influencing product roadmaps. The ideal candidate will have extensive experience in system architecture and debugging, along with relevant academic credentials. The position offers opportunities to mentor and drive technical excellence in a collaborative team environment. #J-18808-Ljbffr

A leading global hedge fund in Seattle is seeking a Quantitative Developer to build critical trading infrastructure. You will collaborate with quantitative researchers and senior portfolio managers to optimize systems for trading strategies across global futures and equities. Candidates should have strong skills in React/Typescript and Python, paired with a Master's or PhD in a relevant field. This position offers significant career growth and impact in a dynamic environment. #J-18808-Ljbffr

Project Fixers ************************** is an expert IT program management consulting company located in Seattle, WA. We specialize in managing delivery of highly complex IT programs, including major system implementations, integrations, and digital transformations. We also are experts at fixing IT projects that are going sideways. Role Description The Senior IT Program Manager will be responsible for managing complex IT implementations. This role usually involves managing programs with cross-functional project teams of 50+, including multiple partners and integrators. We're looking for expert high-energy project drivers that can rally their teams to take the toughest project peaks. Qualifications 10+ years of experience managing complex IT implementations, ideally including a variety of packaged systems (including ERP, CRM, MES, GTM), custom development, and systems integration; Experience managing programs consisting of multiple sub-projects and delivery teams; Equal ability to confidently manage senior program stakeholders, as well as lead the implementation team hands-on; Mindset of a solution designer and fixer - analytical skills and curiosity to get to the root causes of all issues - whether business, technical, or human in nature; High emotional intelligence: ability to offer coaching, tactfully resolve conflicts, and mediate tense political situations; Excellent communication skills - ability to act as a translator between Business and IT, and to summarize complex concepts visually and with brevity; Prior consulting experience is strongly preferred.

Founded in Seattle in 1891, we're a fourth-generation, family-run footwear company behind Western Chief, Staheekum, and Chooka - still family-run, still having fun, and still making footwear people love. We're looking for an IT Manager who loves to get things done. This role is for someone who enjoys jumping into systems, solving real problems, and keeping the business running smoothly, while also helping us build smarter, more scalable tech for the future. Please note, to keep our small but mighty team collaborating efficiently, this role is based in person at our Renton HQ. What You'll Do (Day-to-Day) Own and support our core systems: ERP, WMS, EDI, networks, and devices Manage our M365 environment (Exchange, SharePoint, Teams, security & licensing) Actively troubleshoot issues, improve workflows, and keep systems humming Automate repetitive ERP tasks and streamline processes wherever possible Manage internal networks, security, backups, and disaster recovery Handle IT onboarding/offboarding - accounts, access, hardware, the whole deal Partner closely with Operations, Sales, Finance, and DC teams to solve problems fast Manage vendors, upgrades, and hands-on IT projects Keep clear, practical documentation so systems are easy to understand and support What We're Ideally Looking For 5+ years in IT, system administration, or IT project management Strong experience with cloud ERP, EDI, networking, and security Prior Microsoft 365 Admin experience A problem-solver who prefers action over theory Comfortable wearing multiple hats and jumping in wherever needed Clear communicator who works well across teams Preferred Education Bachelor's degree in Information Technology, Computer Science, or a related field Equivalent hands-on experience welcomed Relevant certifications (CompTIA Network+, Microsoft Azure Administrator, etc.) are a plus What We Offer Competitive benefits package; medical, dental, vision, life, and disability insurance 401k plus company match Employee purchase credit for free product Paid volunteer hours Open work environment with a casual dress code A collaborative and supportive team environment with a flat organizational structure Why This Role You'll be the person who makes sure things work today and helps make them better tomorrow. If you like ownership, impact, and building solutions that actually get used, you'll thrive here. Compensation dependent on experience: $95,000 - $125,000 annually

A leading advisory firm in Seattle is seeking a motivated Lead Consultant for Advisory Services to support infrastructure projects. This role involves managing project teams, driving process improvements, and building client relationships while contributing to significant initiatives in transit, rail, and power sectors. The ideal candidate will possess a Bachelor's degree and 7-10 years relevant experience. A strong communicator with interpersonal skills is essential for success in this dynamic environment. Competitive salary range offered, with a comprehensive benefits package. #J-18808-Ljbffr

A leading search AI company is looking for a Consulting Engineer - Search to help customers realize the value of their solutions. You will collaborate with various teams to deliver scalable architectures that enhance application performance and user experiences. The ideal candidate has over 5 years of experience in Enterprise Search technologies and excellent client interaction skills. This role is based in Seattle, WA, and offers flexible working arrangements. #J-18808-Ljbffr

A tech-focused organization is looking for a Forward Deployed Engineer to lead complex AI deployments with government clients. You will be responsible for managing technical delivery, embedding within client teams, and utilizing advanced AI technologies to solve critical challenges. Ideal candidates will have 5+ years of experience in engineering, a TS/SCI clearance, and a strong ability to communicate effectively while navigating fast-paced environments. This position allows for hybrid work with significant travel requirements. #J-18808-Ljbffr

About the company Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it. Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions - turning production data into better AI with every release. About the role We are looking to hire a solutions engineer to partner with our sales team to navigate every part of the sales process. In this role, you'll working closely with technical stakeholders at companies ranging from small startups to massive enterprises. Our primary users are software engineers and PMs at world-class tech companies who are working to leverage GenAI. What you'll do Partner with our sales team to articulate the overall Braintrust value proposition, vision, and strategy to customers Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility Deliver product and technical presentations to potential and existing customers Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material Ideal candidate credentials 5+ years of experience as a sales engineer or in solutions consulting Ability to connect a customer's specific problems to Braintrust's solutions Proficiency in Typescript and Python Has written prompts / tinkered with GPT models and apps Benefits include Medical, dental, and vision insurance Daily lunch, snacks, and beverages Flexible time off < Competitive salary and equity AI Stipend Equal opportunity Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr

A consulting firm specializing in M&A is seeking a Senior Consultant to join their Merger & Carve‑out Services team. This position requires expertise in mergers and acquisitions along with a strong focus on technology, supporting various industries' clients. Responsibilities include managing cost models, leading technology workstreams, and mentoring junior team members. The ideal candidate has 4+ years in management consulting and is skilled in data analysis tools. Competitive compensation and comprehensive benefits are offered, including unlimited flexible time off. #J-18808-Ljbffr

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking a Mid-Level Systems Engineer (Modeling & Simulation) to support Boeing Global Services in Seattle, WA. Join the team building the future of Modeling and Simulation capabilities, products and services for the Boeing Company. You'll lead the development of trade studies and guide creation of simulations leveraging a suite of software tools powered by and partnered with Digital Twin initiatives. As a member of our team, you will support strategic decision making impactful to both the company's bottom line and that enable our customers' mission success. This role contributes to our Operations Simulation capability utilizing Boeing's proprietary Alliance simulation framework, and its associated plugins, to develop operational/mission scenarios that facilitate simulation and analysis. Your work will inform business decisions, influence strategy for both internal and external customers, support use case definition, perform data analysis, identify root-cause factors, influence design through trade studies, and analyze sensitivity & risk. As a part of Boeing Global Services (BGS), our primary focus is on supporting platforms in service and shaping future service contracts. Projects vary from internal Boeing studies to work related to government projects, which require applicants to possess (or be eligible to obtain) a security clearance. Position Responsibilities: Use simulation applications for scenario analysis to identify root-cause factors, perform trade studies and sensitivity analyses, and provide recommendations to Boeing program management. Analyze complex systems, operations, and logistics patterns; translating them into consumable inputs for Alliance solution development. Develop simulation modeling requirements with clients; providing end-to-end solution development support. Engage with client teams to determine fit-for-purpose value and solution needs and provide continual updates on progress to completion. Coordinate (and potentially co-develop) with Alliance Core developers new methods and capabilities based on client requirements and future capability demands. Create visualizations for new and existing models. Support development of long term technology requirements/milestones for Alliance Core. Basic Qualifications (Required Skills/Experience): Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement 4+ Years Applied Analytics and/or Modeling Experience: Demonstrated experience with analytical skills to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the work group level. 2+ Year(s) Coding Experience: Applied experience coding in C++, Python, or a mix of both languages. 1+ Year(s) Statistical Process Modeling: Applied experience and general knowledge of statistically driven modeling techniques (e.g., mathematical modeling, simulation, design of experiments, operations research) to analyze a system. Preferred Qualifications (Desired Skills/Experience): Applied experience with Boeing Modeling & Simulation technologies: Alliance, AFNES, AFSIM, ExtendSim, or equivalent modeling and scenario building tools. Domain expertise in supply chain, logistics and fleet sustainment, military systems analysis, reliability analysis, optimization techniques. Knowledge of modeling and prototyping tools (e.g., MATLAB, Mathcad, manufacturer specific tools for signal processing software). Knowledge of computing equipment and its operating systems (e.g., Windows, Unix, Linux, MacOS). Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Union: This is a union-represented position. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $119,850- $162,150 Applications for this position will be accepted until Feb. 04, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Full time | Onsite | No sponsorship | $90,000-120,000 Our client is more than just construction organization - they're a team of dedicated professionals committed to helping individuals and families achieve their dreams. With decades of industry experience and a reputation built on trust, integrity, and personalized service, they offer a dynamic and supportive work environment for a Senior IT Administrator to join. If you're a passionate Senior IT Administrator about making a difference in people's lives and want to be part of a company that values both innovation and tradition, we invite you to explore opportunities with us. This Senior IT Administrator will be responsible for managing and securing the company's network, systems, and data connections, ensuring seamless operations across our production, office, and cloud environments. This role requires a proactive, hands-on IT professional comfortable with both system administration and network security in a hybrid environment. Some highlights Senior IT Administrator gets to take part in include: Work for a stable, family-owned company with over 80 years of regional leadership Opportunity to make an impact on both IT infrastructure and operational technology in a growing industry Collaborative, close-knit team environment Exposure to a variety of technologies and cloud-based systems Supportive Director and established team to work along side Strong comp range and benefits - multiple medical plans, 401k and Profit Sharing RESPONSIBILITIES OF THE SENIOR IT ADMINISTRATOR: Administer and maintain corporate networks, both on-premises and cloud-based (AWS/Azure) Manage internal backups and storage solutions in AWS, ensuring redundancy and security Administer VEEAM backup solutions for servers and critical systems Maintain network security best practices, monitoring for vulnerabilities and incidents Support industry-specific systems and ensure they remain operational and up-to-date Manage certificate lifecycles, including renewals and compliance Monitor and maintain routine data connectors and API integrations, ensuring timely and accurate data flow Assist in creating and managing data connections across systems Oversee and maintain datasets used in reporting and analytics Support Power BI dashboards and reporting workflows Manage user access permissions and maintain security policies for data systems EXPERIENCE PREFERRED FOR THE SENIOR IT ADMINISTRATOR: 8+ years of network/systems experience Hands-on experience with cloud platforms (AWS and/or Azure) and backup solutions (VEEAM preferred). Experience managing certificate lifecycles and API/data connectors Familiarity with Power BI Strong understanding of security best practices and access management #LI-EM1 #ZRCFSTECH #INNOV2025 #LI-onsite

The Department of Medicine has an outstanding opportunities for an IT Endpoint and Inventory Administrator to join our central IT team! Under the supervision of the IT Support Manager, the IT Endpoint and Inventory Administrator will be the subject matter expert responsible for IT end-device configuration, life-cycle management, and the overall user experience on these systems. This position will be required to configure and maintain various localized systems required to achieve these tasks. Additional responsibilities will include workstation and application support for all Microsoft supported versions of Windows (11+), as well as Apple supported versions of mac OS (14+), in an Active Directory environment. Support duties will include network connectivity troubleshooting, printer installation and configuration, software installation and troubleshooting, AD account management, Exchange mailbox and user support, software support (all Microsoft supported versions of Office, Acrobat, Citrix, etc.), VPN remote access user configuration and support, and special projects as assigned. This position reports to the IT Support Manager for all helpdesk related tasks. The Department of Medicine is the largest department in the School of Medicine with over 3900 staff, faculty, trainees and students and an annual budget of approximately $600,000,000 consisting of patient care revenue, sponsored research funds, endowments and gifts, state funds and affiliated hospital funding associated with the academic programs within the department. The department is made up of eleven subspecialties divisions: Allergy and Infectious Diseases; Cardiology; Gastroenterology; General Internal Medicine; Gerontology & Geriatric Medicine; Hematology-Oncology; Medical Genetics; Metabolism, Endocrinology and Nutrition; Nephrology; Pulmonary, Critical Care and Sleep Medicine; and Rheumatology. These divisions occupy space at multiple sites including University of Washington Medical Center (UWMC), Harborview Medical Center (HMC), Veterans Administration Puget Sound Health Care System (VAPSHCS), Bloodworks NW, Fred Hutch, and other locations in the Seattle area. The IT Endpoint and Inventory Administrator is a primary resource for supporting a complex organization of educational, research and clinical programs throughout the entire Department/School. The IT Endpoint and Inventory Administrator implements and continually improves the services of the divisions that have become an integral part of the School's success. The IT Endpoint and Inventory Administrator will be responsible for providing best practice support for end users, while helping to assure that the services provided are compliant with all UW Medicine Policies. The network establishes connectivity throughout a widely dispersed group of departments, and forms a solid foundation for an environment where information and data can be centralized and shared between faculty and staff in a timely and efficient manner. The Department of Medicine is consistently recognized as one of the best departments in the nation by many measures. It is the leader in primary care and subspecialty medicine education, a preeminent provider of health care in the Pacific Northwest and one of the nation's most prominent centers of basic and clinical research in Medicine. Technology is the key to the day-to-day operations and efficiency of the Department. The IT Endpoint and Inventory Administrator will work with DOM and other SOM department management to provide support and services for more than 4000 workforce members, supporting computing resources, handle client computing issues when they arise, help guide the professional activities of the Help Desk students, advise users in best practices for data stewardship, and serve as an escalation point and subject matter expert for SharePoint within the DOM IT helpdesk team. DUTIES & RESPONSIBILITIES Endpoint Management (45%) The IT Endpoint and Inventory Administrator is independently responsible for the complex management and tracking of the Department of Medicine's computing devices. These responsibilities include: Lead the design, development, implementation, and maintenance of a robust IT inventory system to track equipment lifecycle and reporting. Utilize various systems to create robust reports on the current state of end-device systems. Specific applications include SCCM, JAMF, SharePoint Services, SQL Server, Active Directory, etc. Document and track IT end-user devices from the moment of purchase through disposal ensuring compliance with UW and Department of Medicine policies and procedures Continually research and analyze emerging technologies and use this knowledge during the planning of next-generation inventory and end-device management systems. Use expert knowledge during the advisory process of purchasing new systems and technologies. Work with outside vendors to evaluate new hardware and software options, make recommendations to management on the purchase of hardware and software solutions to continuously improve IT operations and end user experience. Work with vendors to maintain a comprehensive list of available computing hardware/software for procurement by the Department of Medicine and other supported UW units. Receive and track computing related shipments. Process packing slips and other documents as required by UW and Department of Medicine Policy Develop comprehensive documentation for inventory system infrastructure and processes. Consult with IT Security Administrator on SCCM security patches, system state security, Operating System upgrades. Generate computing equipment refresh reports and provide recommendations to clients based on equipment age and annual refresh. Use endpoint management tools to monitor operating systems for errors, diagnose operating system issues, including device drivers, network configurations, and communication software. Install, maintain, and update Windows and MacOS operating systems using manual methods and endpoint automation Upgrade operating systems to most current supported versions using manual methods and endpoint automation Direct User Support and Training / Policies and Procedures Management (35%) The Endpoint and Inventory Administrator is responsible for directing and supporting the faculty and staff in their use of the computer system at UWMC, HMC, VA, SLU and other facilities supported by the Department of Medicine IT Services and remote environments. The IS Help Desk task responsibilities include: Regular collaboration with the IT Support Manager on various end-user and IT support subjects. Consult with staff and faculty to analyze their computational needs and provide recommendations for the purchase of hardware and software. Network/Desktop applications installation, configuration, and management. Oversight, mentoring, training and task assignments of the student support staff. Mentor and train end users on Microsoft office applications, printers, and workstation network connectivity. Support of Audio/Visual meeting events for the Department of Medicine. Support subject matter experts and outside consultants with the implementation and use of web and network-based applications related to the Department's academic, research and clinical activities. Implementation and enforcement of Departmental Policies and Procedures. Collaborate with the network administrators and consultants on design issues related to web and network-based applications, such as multi-user databases, etc. Configure and operate department equipment for multimedia applications. Work with the network administrators on issues regarding network and troubleshooting related to end user connectivity issues. Collaborate with the IT Support Manager concerning IT training needs Support user access from remote sites using remote access tools such as a SSLVPN client and Remote Desktop Connection. Systems Administration (15%) The IT Endpoint and Inventory Administrator is responsible for implementing and maintaining an information systems strategy that supports the Department of Medicine goals and objectives. Systems administration responsibilities include: Review, implement, and maintain security standards for client workstations, peripherals, and servers. Conduct and verify successful hardware and software inventory. Support the IT Support Manager regarding the maintenance and accuracy of Active Directory user and equipment information. Exchange security and permissions administration for end users. Collaborate in the development, maintenance and distribution of automated Server and Workstation update patches. General equipment Inventory Control administration and reporting. Other Duties and Project Work (5%) Perform other duties and ad hoc projects as assigned. Self-paced learning for all new technologies that the Department of Medicine IT Services department decides to support. MINIMUM QUALIFICATIONS Bachelor's Degree in Computer Science, Information Technology or related field AND a minimum of 3 years' experience performing progressively more complex and responsible tasks including support of computer systems, end users, and Active Directory or equivalent on the job experience. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration. Additional Qualifications: Familiarity with Microsoft Configuration Manager (formerly SCCM), especially functions related to image deployment, task sequences, equipment and software inventory, custom reports and queries. Familiarity with multiple MDM systems such as JAMF Demonstrated excellent written/oral communication skills, user liaison skills and personal interaction abilities. Demonstrated excellent customer service skills Demonstrated ability to work independently with minimal supervision. Demonstrated ability to exercise good independent judgment in the application of computing policies. Management and administrative skills to include experience with vendors, providing hardware/software consultation and recommendations, and inventory control. Demonstrated experience working with Two Factor Authentication tools, including Duo and PKI smart cards. Knowledge of and hands on experience implementing and supporting whole disk encryption technologies for Windows and mac OS (BitLocker and FileVault), including methods of key escrow. Demonstrated a strong knowledge of Microsoft desktop and server OS & familiarity with Microsoft Office applications. Demonstrated a strong knowledge of Apple mac OS & familiarity with mac OS versions of Microsoft Office applications. Demonstrated knowledge network administration and troubleshooting. Demonstrated knowledge of networked desktop computing in a Windows environment. Experience in a complex computing environment. Demonstrated ability to develop creative solutions for academic, instructional, business and research needs while working within the constraints of the current IT Budget. Experience with Microsoft Active Directory services Experience in policy and procedure implementation and enforcement using Active Directory Group Policy. Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager. DESIRED QUALIFICATIONS A minimum of 5 years' experience working within higher-ed IT environments and working with IT security policies for medical institutions. Familiar with the principles of Information Security and system logging. Knowledge of SharePoint Administration and the SharePoint environment. Experience with software installation, configuration and maintenance in a multi-server, distributed computing environment. Experience supporting users within a Federal Information Security Management Act compliant IT environment. Experience with installing and troubleshooting hardware for servers and workstations. Experience installing and troubleshooting Windows and Macintosh workstations. Experience providing system's documentation and implementing system policies and procedures WORKING CONDITIONS Available and willing to work off-hours and weekends as needed. Available and willing to work late nights to support maintenance window events as needed. Able and willing to be on-call 24x7 as needed. #UWDeptMedicineJobs Compensation, Benefits and Position Details Pay Range Minimum: $75,696.00 annual Pay Range Maximum: $102,000.00 annual Other Compensation: - Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Executive Support Engineers work with Amazon Senior Leadership teams to support their IT needs. Our customers need timely, accurate, and professional support to minimize downtime and disruption. A successful Executive Support Engineer excels in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of technical aptitude over a large scope of IT software, hardware, and networking disciplines, and know how to convey that knowledge to customers with all levels of technical knowledge. As an Executive Support Engineer, you will use your technical knowledge and specialized skills to drive solutions across multiple service owners, collaborate to build unique solutions quickly, and improve technology solutions that support all Amazonians. You are able to manage large projects with minimal guidance. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts. Key job responsibilities Responsibilities include, but are not limited to - Troubleshoot difficult IT problems without SOPs. - Collaborate with internal teams or vendors to execute projects and resolve customer issues. - Lead continuous improvement efforts. - Audit the quality of work performed and provide constructive feedback when necessary. - Automate manual tasks; create/improve small tools that help make team operations more efficient. - Be the first point of escalation. - Own customer issues and drive to completion. - Participate in hiring, training and development of others. - High attention to detail and capable of managing multiple priorities simultaneously. - On-call for high-severity issues outside standard hours. - Work with the team onsite in our corporate offices Monday-Friday. - Ability to travel up to 30%. Basic Qualifications - 4+ years of software development, or 4+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience troubleshooting and documenting findings Preferred Qualifications - Knowledge of distributed applications/enterprise applications - Knowledge of UNIX/Linux operating system - Experience in agile/scrum or related collaborative workflow - Experience scripting in modern program languages Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,400/year in our lowest geographic market up to $182,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.

About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. About the role Forward Deployed Engineers (FDEs) lead complex deployments of frontier models in production. You will embed with our most strategic government and public sector customers-where model performance matters, delivery is urgent, and ambiguity is the default. You'll map their problems, structure delivery, and ship fast. This includes scoping, sequencing, and building full-stack solutions that create measurable value, while driving clarity across internal and external teams. You will work directly with defense, intelligence, and federal stakeholders as their technical thought partner, guiding adoption, maximizing mission impact, and ensuring successful deployments at scale. Along the way, you'll identify reusable patterns, codify best practices, and share field signal that influences OpenAI's roadmap. This role is based in Washington DC, Seattle or San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required, including on-site work with customers. In this role you will Own technical delivery across multiple government deployments, from first prototype to stable production. Deeply embed with public sector customers to design and build novel applications powered by OpenAI models. Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications. Prototype and build full-stack systems using Python, JavaScript, or comparable stacks that deliver real mission impact. Proactively guide customers on maximizing business and operational value from their applications. Forge and manage relationships with customer leadership and stakeholders, ensuring successful deployment and scale. Scope work, sequence delivery, and remove blockers early-making trade-offs between scope, speed, and quality. Contribute directly in the code when clarity or momentum depends on it. Codify working patterns into tools, playbooks, or building blocks others can use. Share field feedback with Research and Product to influence model and product development. Keep teams moving through clarity, judgment, and consistent follow-through. You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments. Active TS/SCI clearance or equivalent Have scoped and delivered complex systems in fast-moving or ambiguous contexts. Write and review production-grade code across frontend and backend, using Python, JavaScript, or similar stacks. Are familiar with cloud deployment models (Azure, AWS), Kubernetes, Terraform, and related infrastructure. Have experience building or deploying systems powered by LLMs or generative models, and understand how model behavior affects product experience. Simplify complexity, make fast, sound decisions under pressure, and communicate clearly across technical and non-technical audiences. Spot risks early, adjust without slowing down, and model calm judgment when stakes are high. Are humble, collaborative, and eager to help others with empathy. Operate with high horsepower, thrive in dynamic environments, and can ruthlessly prioritize across multiple projects. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Aff… Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr

The Department of Medicine has any outstanding opportunities for an IT Endpoint and Inventory Administrator to join our central IT team! Under the supervision of the IT Support Manager, the IT Endpoint and Inventory Administrator will be the subject matter expert responsible for IT end-device configuration, life-cycle management, and the overall user experience on these systems. This position will be required to configure and maintain various localized systems required to achieve these tasks. Additional responsibilities will include workstation and application support for all Microsoft supported versions of Windows (11+), as well as Apple supported versions of mac OS (14+), in an Active Directory environment. Support duties will include network connectivity troubleshooting, printer installation and configuration, software installation and troubleshooting, AD account management, Exchange mailbox and user support, software support (all Microsoft supported versions of Office, Acrobat, Citrix, etc.), VPN remote access user configuration and support, and special projects as assigned. This position reports to the IT Support Manager for all helpdesk related tasks. The Department of Medicine is the largest department in the School of Medicine with over 3900 staff, faculty, trainees and students and an annual budget of approximately $600,000,000 consisting of patient care revenue, sponsored research funds, endowments and gifts, state funds and affiliated hospital funding associated with the academic programs within the department. The department is made up of eleven subspecialties divisions: Allergy and Infectious Diseases; Cardiology; Gastroenterology; General Internal Medicine; Gerontology & Geriatric Medicine; Hematology-Oncology; Medical Genetics; Metabolism, Endocrinology and Nutrition; Nephrology; Pulmonary, Critical Care and Sleep Medicine; and Rheumatology. These divisions occupy space at multiple sites including University of Washington Medical Center (UWMC), Harborview Medical Center (HMC), Veterans Administration Puget Sound Health Care System (VAPSHCS), Bloodworks NW, Fred Hutch, and other locations in the Seattle area. The IT Endpoint and Inventory Administrator is a primary resource for supporting a complex organization of educational, research and clinical programs throughout the entire Department/School. The IT Endpoint and Inventory Administrator implements and continually improves the services of the divisions that have become an integral part of the School's success. The IT Endpoint and Inventory Administrator will be responsible for providing best practice support for end users, while helping to assure that the services provided are compliant with all UW Medicine Policies. The network establishes connectivity throughout a widely dispersed group of departments, and forms a solid foundation for an environment where information and data can be centralized and shared between faculty and staff in a timely and efficient manner. The Department of Medicine is consistently recognized as one of the best departments in the nation by many measures. It is the leader in primary care and subspecialty medicine education, a preeminent provider of health care in the Pacific Northwest and one of the nation's most prominent centers of basic and clinical research in Medicine. Technology is the key to the day-to-day operations and efficiency of the Department. The IT Endpoint and Inventory Administrator will work with DOM and other SOM department management to provide support and services for more than 4000 workforce members, supporting computing resources, handle client computing issues when they arise, help guide the professional activities of the Help Desk students, advise users in best practices for data stewardship, and serve as an escalation point and subject matter expert for SharePoint within the DOM IT helpdesk team. DUTIES & RESPONSIBILITIES Endpoint Management (45%) The IT Endpoint and Inventory Administrator is independently responsible for the complex management and tracking of the Department of Medicine's computing devices. These responsibilities include: * Lead the design, development, implementation, and maintenance of a robust IT inventory system to track equipment lifecycle and reporting. * Utilize various systems to create robust reports on the current state of end-device systems. Specific applications include SCCM, JAMF, SharePoint Services, SQL Server, Active Directory, etc. * Document and track IT end-user devices from the moment of purchase through disposal ensuring compliance with UW and Department of Medicine policies and procedures * Continually research and analyze emerging technologies and use this knowledge during the planning of next-generation inventory and end-device management systems. Use expert knowledge during the advisory process of purchasing new systems and technologies. * Work with outside vendors to evaluate new hardware and software options, make recommendations to management on the purchase of hardware and software solutions to continuously improve IT operations and end user experience. * Work with vendors to maintain a comprehensive list of available computing hardware/software for procurement by the Department of Medicine and other supported UW units. * Receive and track computing related shipments. Process packing slips and other documents as required by UW and Department of Medicine Policy * Develop comprehensive documentation for inventory system infrastructure and processes. * Consult with IT Security Administrator on SCCM security patches, system state security, Operating System upgrades. * Generate computing equipment refresh reports and provide recommendations to clients based on equipment age and annual refresh. * Use endpoint management tools to monitor operating systems for errors, diagnose operating system issues, including device drivers, network configurations, and communication software. * Install, maintain, and update Windows and MacOS operating systems using manual methods and endpoint automation * Upgrade operating systems to most current supported versions using manual methods and endpoint automation Direct User Support and Training / Policies and Procedures Management (35%) The Endpoint and Inventory Administrator is responsible for directing and supporting the faculty and staff in their use of the computer system at UWMC, HMC, VA, SLU and other facilities supported by the Department of Medicine IT Services and remote environments. The IS Help Desk task responsibilities include: * Regular collaboration with the IT Support Manager on various end-user and IT support subjects. * Consult with staff and faculty to analyze their computational needs and provide recommendations for the purchase of hardware and software. * Network/Desktop applications installation, configuration, and management. * Oversight, mentoring, training and task assignments of the student support staff. * Mentor and train end users on Microsoft office applications, printers, and workstation network connectivity. * Support of Audio/Visual meeting events for the Department of Medicine. * Support subject matter experts and outside consultants with the implementation and use of web and network-based applications related to the Department's academic, research and clinical activities. * Implementation and enforcement of Departmental Policies and Procedures. * Collaborate with the network administrators and consultants on design issues related to web and network-based applications, such as multi-user databases, etc. * Configure and operate department equipment for multimedia applications. * Work with the network administrators on issues regarding network and troubleshooting related to end user connectivity issues. * Collaborate with the IT Support Manager concerning IT training needs * Support user access from remote sites using remote access tools such as a SSLVPN client and Remote Desktop Connection. Systems Administration (15%) The IT Endpoint and Inventory Administrator is responsible for implementing and maintaining an information systems strategy that supports the Department of Medicine goals and objectives. Systems administration responsibilities include: * Review, implement, and maintain security standards for client workstations, peripherals, and servers. * Conduct and verify successful hardware and software inventory. * Support the IT Support Manager regarding the maintenance and accuracy of Active Directory user and equipment information. * Exchange security and permissions administration for end users. * Collaborate in the development, maintenance and distribution of automated Server and Workstation update patches. * General equipment Inventory Control administration and reporting. Other Duties and Project Work (5%) * Perform other duties and ad hoc projects as assigned. * Self-paced learning for all new technologies that the Department of Medicine IT Services department decides to support. MINIMUM QUALIFICATIONS Bachelor's Degree in Computer Science, Information Technology or related field AND a minimum of 3 years' experience performing progressively more complex and responsible tasks including support of computer systems, end users, and Active Directory or equivalent on the job experience. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration. Additional Qualifications: * Familiarity with Microsoft Configuration Manager (formerly SCCM), especially functions related to image deployment, task sequences, equipment and software inventory, custom reports and queries. * Familiarity with multiple MDM systems such as JAMF * Demonstrated excellent written/oral communication skills, user liaison skills and personal interaction abilities. * Demonstrated excellent customer service skills * Demonstrated ability to work independently with minimal supervision. * Demonstrated ability to exercise good independent judgment in the application of computing policies. * Management and administrative skills to include experience with vendors, providing hardware/software consultation and recommendations, and inventory control. * Demonstrated experience working with Two Factor Authentication tools, including Duo and PKI smart cards. * Knowledge of and hands on experience implementing and supporting whole disk encryption technologies for Windows and mac OS (BitLocker and FileVault), including methods of key escrow. * Demonstrated a strong knowledge of Microsoft desktop and server OS & familiarity with Microsoft Office applications. * Demonstrated a strong knowledge of Apple mac OS & familiarity with mac OS versions of Microsoft Office applications. * Demonstrated knowledge network administration and troubleshooting. * Demonstrated knowledge of networked desktop computing in a Windows environment. * Experience in a complex computing environment. * Demonstrated ability to develop creative solutions for academic, instructional, business and research needs while working within the constraints of the current IT Budget. * Experience with Microsoft Active Directory services * Experience in policy and procedure implementation and enforcement using Active Directory Group Policy. Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager. DESIRED QUALIFICATIONS * A minimum of 5 years' experience working within higher-ed IT environments and working with IT security policies for medical institutions. * Familiar with the principles of Information Security and system logging. * Knowledge of SharePoint Administration and the SharePoint environment. * Experience with software installation, configuration and maintenance in a multi-server, distributed computing environment. * Experience supporting users within a Federal Information Security Management Act compliant IT environment. * Experience with installing and troubleshooting hardware for servers and workstations. * Experience installing and troubleshooting Windows and Macintosh workstations. * Experience providing system's documentation and implementing system policies and procedures WORKING CONDITIONS * Available and willing to work off-hours and weekends as needed. * Available and willing to work late nights to support maintenance window events as needed. * Able and willing to be on-call 24x7 as needed. #UWDeptMedicineJobs Compensation, Benefits and Position Details Pay Range Minimum: $75,696.00 annual Pay Range Maximum: $102,000.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.