Information technology consultant jobs in Rocklin, CA

Sacramento, CA Opportunity with a Managed Service Provider (MSP) that manages networks, computer systems, and vendors for our business clients throughout the US, but primarily in Northern California. The IT Support Technician will have a track record of understanding business desktop, server, cloud, and networking technologies, including Windows 11 workstations, Windows 2016-22 servers, advanced networking, and vendor-specific hardware and software RESPONSIBILITIES: Making the user experience the top priority Working as a team to administer and maintain production servers and applications Performing support of network routing, VLANs, Windows server, and Windows desktop administration and troubleshooting tasks Acting as an escalation point for customer device outages and performance issues Monitoring alert systems and taking appropriate action as per guidelines Analyzing various messages in an event log to affect repairs Receiving escalated service requests requiring an enhanced response Training and mentoring other technicians Member of the after-hours support team REQUIREMENTS: Four (4) years of experience in similar IT support positions History of network and firewall administration (Cisco, Sophos, Sonicwall) Strong network, cloud, server, and workstation troubleshooting knowledge Excellent customer service skills (courteous, tactful, and professional demeanor) Excellent written and verbal communication skills, with experience presenting to groups Reliable work ethic Desired Skills and Knowledge: Windows server technologies Microsoft 365 and Azure technologies Active Directory and GPO administration Network switch and firewall technologies BENEFITS: Flexible Vacation Bonus Program 401k with Company Match Medical (90%), Dental (100%), Vision (100%) Life Insurance (100%) AD&D (100%) Aflac available Sick Pay Paid Holidays Employee Recognition Platform Anniversary Recognition Program We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req25-00882

Job Title: IT Analyst Duration: 36+ months contract Roles/Responsibilities: Deliverables: Help Desk and End-User Support: The IT Consultant shall provide Tier 1 and Tier 2 support to State staff for OIG-HSR IT tools used for the ARS and WCRIS systems. SOW Section 8.1 Current Inventory and Environment describes the OIG HSR's equipment and services for which this support will be needed. These services may include but not be limited to troubleshooting desktops, laptops, mobile devices, peripheral equipment, and other OIG-HSR IT resources, diagnosing and resolving software, hardware, and network connectivity issues, supporting access to State systems and enterprise applications, and assisting users with VPN or remote access. Issues that cannot be resolved at the consultant level shall be escalated to the appropriate State staff or contractor. IT goods and services for which Help Desk and End-User support will be provided are described below in the section OIG-HSR To ensure accountability and transparency, the IT Consultant shall deliver monthly summaries of incidents and service requests, as well as monthly updates to the State's knowledge base of frequently asked questions and support procedures. Deliverables include: • Incident/Service Request Logs (monthly summary of tickets opened, resolved, pending) • User Support Knowledge Base Updates (monthly, updated FAQs and SOPs) Security and Compliance Support: The IT Consultant shall support the OIG-HSR's development and implementation of information security policies and procedures by: Identifying information security requirements applicable to the OIG-HSR's ARS and WCRIS systems; Developing policies and procedures for complying with those requirements. Training OIG-HSR staff on the information security policies and procedures. Monitoring and reporting to OIG-HSR leadership regarding compliance with information security policies and procedures Maintaining documentation demonstrating continuous compliance with requirements Timely developing and submitting required information technology reports to CDT and other oversight entities. Applying security patches, ensuring antivirus and endpoint protection measures are operational. Promptly reporting any identified security incidents in accordance with policy and procedure and supporting mitigation and resolution activities. Deliverables include: System Security Plan identifying needed information security policies and procedures and a schedule for developing each. Information Security Policies and Procedures Patch & Update Compliance Report (quarterly) Security Incident Log & Response Report (as needed) Asset and Inventory Management: The IT Consultant shall assist the State in managing IT equipment and software assets by creating and maintaining accurate inventory records of desktops, laptops, mobile devices, printers, and other technology. The IT Consultant shall support refresh cycles by preparing and deploying new hardware and software, while ensuring retired equipment is properly tracked and removed from the active inventory. Deliverables shall include an annual IT asset inventory report, along with deployment checklists and acceptance forms for each refresh or rollout. Deliverables include: IT Asset Inventory IT Asset Inventory Report (annual, reconciled against OIGHSR records) Deployment Checklist/Acceptance Form for all new hardware/ software rollouts Documentation and Knowledge Transfer: The IT Consultant shall capture recurring technical issues, resolutions, and procedures in order to enhance organizational knowledge. In addition, the IT Consultant shall deliver training sessions for State staff on new technologies, processes, or common issues relevant to the ARS and WCRIS systems to strengthen internal capabilities. Documentation shall include updated standard operating procedures reviewed biannually and a comprehensive knowledge transfer package at the conclusion of the engagement to ensure continuity of operations. Project Participation and Reporting: The IT Consultant shall actively participate in the OIG-HSR's ARS & WCRIS IT Projects. This includes preparing status updates pertaining to assigned project implementation roles, attending meetings, and coordinating with the PM Consultant, CDT, or OIG-HSR staff as needed. This also includes managing maintenance and operations for the two projects, and adhering to, implementing, and updating the Maintenance and Operations Transition Management Plan. Deliverables include: Reports as directed by OIG-HSR Updates as needed to the Maintenance and Operations Transition Management Plan Additional IT Support as Needed: The IT Consultant shall provide additional IT support to the OIG-HSR as requested. This support may include identifying, evaluating, procuring, implementing, and maintaining IT goods and services needed to support the ARS and WCRIS systems and providing IT subject matter expertise to support audit and investigative teams. Regular Status Reports: Present and deliver written and verbal weekly reports that include an overview of: Completed and upcoming activities • Status of IT Consultant tasks • Status of outstanding incident/service request • Other items as requested by the Project DirectorThe Contractor will deliver these oral reports to the OIG-HSR Project Director. Attend OIG-HSR staff and management meetings to provide updates on the Projects as directed by the Project Director. Mandatory Skills: Key personnel must have a minimum of five (5) years of experience applying analytical processes on IT projects. At least three (3) years of that experience must have been in systems analysis and design. Key personnel must have a minimum of three (3) years of recent, full-time experience providing IT support services (help desk, desktop, or end-user support) within the last ten (10) years. Key personnel's experience must include troubleshooting and resolving hardware, software, and network connectivity issues in a business or government environment. Key personnel must have working knowledge of state of California information security requirements, including SIMM 5300. Key personnel must have a minimum of one (1) year experience supporting California state agencies or departments in developing and implementing information security policies and procedures. Key personnel must have a CompTIA A+, Network+, Security+, or ITIL certification. A copy of certification must be provided with the offer. The certificate must be active and not expired by the time of offer submission and certification must be maintained during the contract term. Equivalent certifications may be accepted at the State's discretion. Key personnel must possess a bachelor's degree. Additional qualifying project management experience may be substituted for the required education on a year-for-year basis, up to four (4) years. Desirable Skills: More than one (1) year experience supporting California state agencies or departments in developing and implementing information security policies and procedures. Experience applying analytical and technical skills to assist in implementing business solutions, including some or all of the following tasks: Documenting an organization's current business process flows Identifying and documenting functional requirements for information systems Working with a product manager to define a product approach to meet user needs Designing, coding and testing functional components of information systems according to project specifications Developing project documentation and user training materials according to program specifications Conducting user training sessions

Job Title: Director of ERP Application Play a key role in defining and executing technology strategies across a diverse family of companies in the building of products manufacturing, distribution, services and transportation industries. Reporting directly to the Sr. Director of Applications you will lead a team of technology professionals accountable for the design, development and implementation of complex software solutions including SAP S/4, Transportation Management and Business Technology Platform and other Enterprise solutions. Engage with business stakeholders across the Pacific Coast Building Products family of companies to influence and develop a strategic business enablement roadmap. Manage a large portfolio of new developments, enhancements, maintenance projects to successful completion navigating quality, schedule and competing priorities. Supports organization objectives by developing goals and strategies for SAP S/4 software support team. About Pacific Coast Companies, Inc. Pacific Coast Companies, Inc. is a dedicated team of professionals that provides a comprehensive range of business services and support to the Pacific Coast Building Products family of companies and their respective companies. Services include marketing and advertising, accounting and tax management, environmental consulting, human resources, information technology, risk management and internal auditing, and legal services. ************************ **This position is open to local candidates only. H1B sponsorship is not available for this role. Full-time in-office required. ** Responsibilities include: Develop new ideas, solutions and structures; drive thought leadership Engage with Executive Leadership across PCBP family of companies to develop capability roadmaps that align to strategic business objectives Promote technological advances, creating an environment where people and technology thrive together Identify Artificial Intelligence use cases, promote the development of AI agents to drive automation, collaborate with innovation team to establish strong AI governance and policy standards Cultivate relationships with executive leadership across the organization Translate business needs into scalable IT solutions and influence cross-company stakeholders Promote a positive, inclusive and resilient team culture aligned with organization values Lead project initiatives for IT enterprise software, ensuring timely delivery and alignment with business goals Manage portfolio of new development, enhancements, incident remediation and maintenance initiatives Oversee ERP change control processes, ensuring alignment with established policies and processes Maintain staff through recruiting, candidate selection, on-boarding and training Provide leadership coaching and mentorship to continually develop staff capabilities to strengthen understanding of business issues, best practices and technology innovations Develop and communicate department objectives; inspire and motivate team members to achieve results. Hold team accountable to meet functional, quality and time-line objective Required Qualifications: 15+ years of progressive experience in IT business systems leadership 10+ years of expertise in ERP systems, especially in finance, GRC, inventory, sales and distribution, manufacturing and logistics with 5-7 years specifically with SAP ERP Bachelor's degree in computer science, information technology or equivalent experience Ability to engage and influence Executive Leadership Ability to create crisp and engaging Executive Management presentations Demonstrated success in change management, project execution, process improvement and stakeholder engagement Experience developing and managing configuration management processes Core Competencies Exceptional leadership and interpersonal skills with the ability to influence without authority Strong analytical, problem-solving, and decision-making capabilities Excellent communication skills, both written and verbal Ability to thrive in a fast-paced and evolving environment Preferred Qualifications: Master's degree in related field Prior experience working in Manufacturing or Distribution industry Experience with one or more of the following SAP S/4 modules: SAP-FI, SAP-TR, SAP-PS, SAP-MM, SAP-PM, SAP-SD, and/or SAP-HCM SAP Security Administration and/or GRC expertise SAP Business Technology Platform knowledge Knowledgeable in a variety of integration protocols and platforms, including, SAP Cloud Portal Integration, Seeburger, restful API, EDI, etc. Experience with Dev/Ops CI/CD model, tools and processes

The ideal candidate will design, organize, and modify the company's computer systems. This individual will evaluate and assess systems to ensure they are operating effectively. Based on assessments, this individual will harness collected knowledge and make adjustments to existing systems. Responsibilities Maintain system efficiency Ensure system design allows all components to work together properly Make recommendations for upgrades Evaluate and modify system performance Qualifications Bachelor's degree in engineering, computer science, or related field 5+ years' experience as System Administrator System Engineer certification Strong analytical skills

Job Title: BSA or Systems Analyst Duration: 6 Months (Extendible) Systems Analyst - KloudGin Work Management Our client is seeking a Systems Analyst - KloudGin Work Management to support the implementation, configuration, and ongoing optimization of their Field Service Management solution. This role plays a key part in evaluating business processes, aligning user needs with system capabilities, and ensuring the reliable performance of work management applications. Systems Analyst - KloudGin Work Management Responsibilities Provide analytical support for work management systems by evaluating business processes, translating requirements into system configurations, and ensuring alignment with operational needs. Lead and participate in requirements gathering, solution analysis, technical design, testing activities, documentation, and project planning efforts. Consult with stakeholders to understand objectives, performance expectations, workflows, and data requirements, offering technical alternatives when appropriate. Partner with process owners and subject matter experts to refine user requirements and document business processes, configurations, and workflow changes. Analyze and map current workflows to identify impacts, gaps, and opportunities for process improvement. Develop testing criteria, execute test plans, validate system changes, troubleshoot issues, and prepare documentation for system modifications. Deliver end?user support and training, ensuring complex technical concepts are communicated clearly to non-technical audiences. Coordinate with consultants, system integrators, technical teams, and internal partners to investigate and resolve system-related issues. Build and maintain productive working relationships across diverse teams and project stakeholders. Systems Analyst - KloudGin Work Management Qualifications Experience configuring the KloudGin Work Management (Field Service Management) platform. Minimum of 3 years as a Systems Analyst or related role supporting Field Service Management systems. Hands-on experience implementing and supporting FSM solutions in a utility or similarly regulated industry. Strong understanding of system integration approaches including APIs, middleware, and data migration. Knowledge of mobile technologies and their use in field service environments. Proficiency with SDLC methodologies such as Agile, Waterfall, or blended approaches. Experience working with reporting and analytics tools that support FSM data. Working knowledge of cloud-based applications and SaaS environments. Basic familiarity with related systems such as SAP Plant Maintenance, Esri, and SharePoint. Preferred: Experience serving as a project lead, functional lead, or coordinator on technology initiatives. Ability to rapidly learn new tools and technologies with minimal supervision. Demonstrated stakeholder management skills, including facilitating alignment across diverse groups. Deep understanding of field service operations and associated business processes. Experience analyzing systems and workflows to identify gaps, recommend improvements, and support modernization efforts. Strong communication skills, with the ability to convey technical information clearly to non-technical users. Ability to work independently or collaboratively within diverse teams while maintaining strong working relationships. Experience documenting system requirements, user stories, use cases, and technical specifications. Strong analytical and problem-solving skills, with the ability to remain adaptable and composed in a fast-paced environment.

** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD and WD_BLACK Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture. The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape. ESSENTIAL DUTIES AND RESPONSIBILITIES Audit Planning & Execution + Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity. + Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems. + Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements. + Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation. + Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities. + Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards. Risk & Governance + Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework. + Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation. + Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning. + Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture. Collaboration & Communication + Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence. + Communicate audit results, risk insights, and recommendations clearly to management across geographies. + Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution. + Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director. Leadership & Development + Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners. + Foster collaboration, innovation, and continuous improvement within the IT Audit function. + Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard. **Qualifications** REQUIRED + Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline. + Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent. + 6-10 years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred). + Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs. + Familiarity with cloud platforms, identity management, and data governance processes. + Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination. SKILLS + Experience using AuditBoard or similar GRC/audit management tools is a plus. + Excellent analytical, communication, and project management skills. + Ability to manage multiple priorities in a fast-paced, global environment. + Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia). + Occasional travel (domestic and international) may be required. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this. \#LI-VV1 **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

This position is Hybrid and eligible for telework up to three (3) days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment. Excellence in the Business of Government! Come join a team that creates: * A collaborative team atmosphere founded upon ethics, integrity, and stewardship. * A positive work environment that is open to change and invites its workforce to challenge processes. * An opportunity for individuals to utilize their knowledge, skills, and experience to grow within the department. Under the general supervision of the Information Technology (IT) Supervisor II, within the Client Services domain, the IT Technician provides customer support for hardware and software on multiple technology platforms, including basic problem solving, incident communication, request fulfillment, researching solutions and additional activities for the support of the Department of General Services' (DGS) Offices and Divisions. Visa Sponsorship This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future. Recruitment If you're interested in exploring additional job opportunities at DGS, please reach out to our recruitment team; we'd love to hear from you! Please contact us at *************************. Information about applying for a state job can be found here: Three Steps to a State Job. Please let us know how you learned about this career opportunity by taking the brief survey that follows: Click here to take the survey! You will find additional information about the job in the Duty Statement. Working Conditions * Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration. * Career Growth and Training: A focus on career growth and training in an effort to engage and retain a diverse talent pool that aligns with the organization's mission and vision. * Competitive Rewards: Employees enjoy world-class benefits packages, attractive salaries, and robust pension plans, reflecting a commitment to employee well-being. * Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together. * Learning and Development: Emphasizing on continuous learning, DGS offers onsite and virtual Statewide Training programs to ensure that employees remain at the cutting edge of their fields. * Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts. * Prime Location and Amenities: DGS's headquarters boasts features like the 7.5-acre River Walk Park, stunning views, convenient & affordable parking, and a state-of-the-art fitness center for all employees. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY TECHNICIAN Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-501459 Position #(s): 306-072-1400-003 Working Title: Help Desk Technician Classification: INFORMATION TECHNOLOGY TECHNICIAN $4,133.00 - $5,538.00 A $4,485.00 - $6,011.00 B $4,934.00 - $6,613.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Yolo County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 a.m. - 5:00 p.m. Work Week: Monday - Friday Department Information The Department of General Services (DGS) Core Values and Employee Expectations are key to the success of the Department's Mission. That mission is to "Deliver results by providing timely, cost-effective services and products that support our customers." DGS employees are to adhere to the Core Values and Employee Expectations, and to perform their duties in a way that exhibits and promotes those values and expectations. Department Website: ************************************ Special Requirements Employment History on the STD 678 (State Application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD 678 (State Application) may be disqualified. Only the most qualified candidates will be invited to an interview. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/24/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of General Services OHR - Mailing Attn: Classification & Certification Unit P.O. Box 989052 West Sacramento, CA 95798-9052 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of General Services OHR - DROP OFF Classification & Certification Unit Office of Human Resources 707 3rd Street Suite 7-130, Lobby West Sacramento, CA 95605 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - REQUIRED - Statement of Qualifications. Please see the Statement of Qualifications section on the job advertisement for details and instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits There are many benefits to joining our team! The State of California has a generous benefits package, some benefits include: * Medical Benefits, including health, dental, and vision insurance * Paid Holidays and leave * Defined benefit retirement program * Savings Plus Program (401(k), 457) * Commute Program * Employee Wellness Program * Employee Assistance Program * Medical/Dependent Care Reimbursement Accounts Click here to view all the benefits available to state employees! Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: ************************************ Hiring Unit Contact: ETS Admin Unit ************** ********************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Main line ************** ***************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Reporting Location: Enterprise Technology Solutions 707 3rd Street, 3rd Floor West Sacramento, CA 95605 Please specify RPA #29641 and JC-501459 on your state application. Examination Information: Those interested in obtaining employment with any state agency must apply and compete in the state's merit-based recruitment and hiring process. To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement: CalCareers Exam/Assessment Search Successful examination applicants are placed on a hiring eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareers account for specific list eligibility expiration dates and/or to re-take the examination when necessary. For questions regarding the examination process, please contact the DGS Examinations Unit at *******************. Statement of Qualifications (SOQ) Applicants must complete a Statement of Qualifications (SOQ) for this recruitment, describing how their skills, knowledge, abilities, education, training, and experience qualify them for the position. SOQ should have a title of "Statement of Qualifications with Your Name," be no more than 2 page, and no smaller than 12-point font. SOQ's OVER TWO PAGES WILL BE DISQUALIFIED. 1. Please describe your IT experience, your experience providing excellent customer service, and why you feel you would be a good fit for this position. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

The Stores Second Level Team has a solid understanding of the end to end Store Systems architecture and data flows. They are consultants to many groups throughout IT and serve as the 2nd Level escalation team to Stores IT Operations. The Stores Second Level Manager's role is to oversee the Stores Second Level Team and ensure technical issues are addressed and resolved. This includes the responsibility of managing team performance, procedures, analysis of technical issues, and delivering customer satisfaction. This role is also responsible for monitoring, tracking and coordination of vendor delivered services for on-site maintenance for in store hardware and traffic systems. Our team members are not just innovators in the technology space; our success is measured by our ability to drive operational and top-line improvement for our brands. If you thrive in a solutions oriented environment, then consider joining our team! Job Description Manage a team of support analysts that provides 24x7 support for multiple store systems; as well as providing direction and prioritization of work. Manage 2nd Level resources for optimal performance. This will consist of resource management for incoming customer inquiries, projects, administrative work and time allotted for holidays and paid/unpaid time off. Partner closely with 1st Level to improve technical knowledge, quality issue management, and quality delivery of service to customers. Participate in the development of service level agreements and ongoing management of service level compliance. Participate and assist in driving the knowledge transition and management process. Assist in the professional and technical development of team leaders enabling them to set technical goals, monitor, mentor, coach and assist team members to deliver quality support. Drive escalated customer and vendor issues. Partner with IT business partners and project teams to prepare the support team for new product/service releases. Develop and enhance cooperative interdepartmental and vendor relationships and communications. Develop a performance measurements framework and facilitate feedback system to team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered. Oversee methodical troubleshooting, diagnostics, research, trending analysis, documentation, and identification of root cause. Oversee trend Analysis for Proactive Problem Management and present information to Technical and Business teams Implement methodologies to improve first call resolution, manage customer perceptions, and build strong internal relationships Manage vendors for break fix service and auditing of monthly invoices. Establish, maintain and continuously improve standardized operating processes and procedures. Maintain current knowledge of industry trends and potential impact on the support business. Maintain a high level of employee morale within the team. Develop a customer care philosophy that ensures customer satisfaction Provide ownership and discipline to the change control process This position requires the Manager to be part of an on-call rotation and travel to the Bay Area - approximately 10%. Qualifications Bachelor Degree in a technical field or equivalent work experience. At least 5 years of experience in a technical helpdesk environment. Minimum of 2 years of experience in managing/leading others. 3 years of experience in supporting large scale enterprise applications. Strong leadership and excellent interpersonal skills and the ability to lead and influence technical support engineers. Strong organizational skills with an ability to manage and prioritize concurrent technical support demands. Ability to influence technical discussions and decisions. Problem-solving skills to address complex technical problems and develop creative and practical recommendations with a keen attention to detail. Solid understanding of commercial software engineering practices and tools . Extensive experience in helpdesk management systems and reporting. Experience of Oracle and SQL Databases. Experience in Linux systems and script development. An understanding of networking and network-based software applications. Previous experience working within ITIL or Lean Six Sigma best practice guidelines. Full lifecycle software development experience. Solid knowledge of industry standards and techniques in development and testing Experience in working with Subversion version control and defect management systems. Working knowledge of object-oriented analysis and design. Strong verbal and written communication skills Self motivated; able to work with only moderate supervision Additional Information Application level knowledge of; Operating systems : UNIX, Solaris, Enterprise Red hat Linux, Windows 98, 2000 & XP. Company Tools : Putty, TOAD, MQJ Explorer, Remote Desktop and WinSCP. Programming languages : C, C++, Java, HTML, XML. Scripting languages : Bash and Pearl Web Technologies : Servlets, JSPs, EJBs, JDBC. App Servers : IBM Web Sphere 5.1/6.0, Computer Associates Espresso 4.2.2/4.4.1 Web Servers : Apache, IBM Http and Jakarta Tomcat Software Packages : MS Office Network Protocols : TCP/IP, UDP, DNS

Requisition ID # 168749 Job Category: Information Technology Job Level: Manager/Principal Business Unit: Electric Engineering Work Type: Hybrid The Electric Engineering team ensures the delivery of safe and reliable electric service to our customers. Electric Engineering is responsible for PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, assets management, business planning, restoration, and emergency response. Position Summary PG&E is implementing IEC 61850 global standards across its electric substations. The transition to communication-based protection and control systems necessitates specialized proficiency in networking technologies to guarantee secure, reliable, and high-performance system operations. This position demands a high level of expertise in network architecture, IEC 61850 communication models, time synchronization, and cybersecurity controls to facilitate protection, control, and automation tasks. The successful candidate performs in-depth testing, resolves complex networking issues, and works closely with protection engineering and substation test teams to achieve smooth integration of digital protection and control technologies. The ideal candidate will serve as a liaison, collaborating with System Protection, System Automation, Compliance, Substation Test, and IT teams as a technical leader to ensure that protection and control network systems operate with optimal reliability and are fully compliant with WECC PRC and NERC CIP standards. Position duties may include but are not limited to- * Performs the most complex operation, management, and maintenance of network and telecommunication systems, linked systems and peripherals to enhance network operations, in accordance with processes and procedures associated with protection and control systems in electric substations. * Responsible for high complexity technical support and administration of critical infrastructure network components (e.g. ethernet switches, fiber optic cables, FDUs, etc.) associated with protection and control systems in electric substations. * Configures, Commission and Maintains and operates systems and services associated with PG&E's digital substation process bus infrastructure, providing 3rd tier support by analyzing, diagnosing and resolving the most complex problems. * Supports and mentors other specialists on complex operations, management, and maintenance support of digital substation network and telecommunication systems, linked systems and peripherals to enhance network operations. * Leads and supports improvements in automation of system infrastructure and development of tools and solutions associated with protection and control systems, digital substation networks, and including network monitoring. * Serves as a technical leader, recommending best practices solutions design, implementation, and creation of technical standards. * Acts as a team lead on cross-functional projects in electric substations; provides guidance to peers on other projects. * Works with other stakeholders to identify, plan, prioritize and implement complex project deliverables associated with Digital Substation applications. * Assures and may oversee compliance with industry and company standards, including NERC-CIP, collaborating with appropriate team members to develop action plans and restore infrastructure to full compliance and standards of process bus networks in Digital Substations. * Knowledgeable and can fulfill all the responsibilities of the Expert Specialist * Searches for opportunities to improve processes, reduce costs, increase efficiencies, etc. * Serves as a technical leader who mentors and develops employees and internal training programs on the targeted systems This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory and may require 20-30% travel across the territory. The headquarter location is flexible and can be based out of Oakland, West Sacramento, Fresno, or San Ramon. PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors. A reasonable salary range is: Bay Area Minimum:$144,000 Bay Area Maximum: $244,000 OR California Minimum:$137,000 California Maximum: $232,000 This job is also eligible to participate in PG&E's discretionary incentive compensation programs. Job Responsibilities * Supports and mentors other specialists on complex operations, management, and maintenance support of network and telecommunication systems, linked systems and peripherals to enhance network operations. * Leads and supports improvements in automation of system infrastructure and development of tools and solutions. * Supports the most complex and high-profile technical support and administration of critical infrastructure network components (e.g., routers, switches, load balancers, etc.). * Serves as a technical leader, recommending best practices solutions design, implementation, and creation of technical standards. * Acts as a team lead on cross-functional projects; provides guidance to peers on other projects. * Works with other stakeholders to identify, plan, prioritize and implement complex project deliverables. * Assures and may oversee compliance with industry and company standards, including NERC-CIP, collaborating with appropriate team members to develop action plans and restore infrastructure to full compliance and standards. * Searches for opportunities to improve processes, reduce costs, increase efficiencies, etc. * Serves as a technical leader who mentors and develops employees and internal training programs on the targeted systems. Qualifications- Minimum: * Bachelor's Degree in Computer Science, Engineering, Business or related discipline, or equivalent experience or technical training. * Certification applicable to the system being supported * 10 years of computer networking experience Desired: * Master's Degree in Computer Science, Engineering, Business or related discipline, or equivalent experience or technical training. * Certification applicable to the system being supported Knowledge, Skills, and Abilities: * Knowledgeable and fulfills all the requirements of the Expert Specialist. * Proficient of industry standards such as but not limited to including IEC 61850 * In-depth Technical knowledge on communication protocols IEC61850, DNP3, Modbus, PTP etc. * In-depth technical knowledge on network redundancy protocols like Software Defined Network, RSTP, PRP, HSR etc. * Master-level knowledge in the field, recognized as a subject matter expert in substation protection and control systems. * Thorough understanding of all Layers of OSI Stack, and the equipment supporting each layer. * Knowledge of computing systems platforms (Unix/Linux) that are leveraged in management of Network Infrastructure and programing languages used in scripting. * Demonstrated proficiency with one or more scripting languages, including Python, Java, Perl, C++ * Fluency with IPv4, IPv6, SNMP v2, SNMP v3, MPLS, BGP, Load Balancers, Cisco IOS & IOS-XR, NTP, Load Balancing, Wireless * Technical familiarity with Layer-1 Transport systems, including SONET and DWDM * Proficiency using Network Management Systems to monitor, diagnose and enhance system operations.

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.

Our client is seeking an IT Technician to join their team. As an IT Technician, you will be part of the IT Platform Services supporting various operational duties. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a collaborative mindset which will align successfully in the organization. **Job Title:** IT Technician **Location:** Sacramento, California **Pay Range:** $35-$40 per hour **What's the Job?** + Provide IT operational support for the 2025 Windows 11 Lifecycle. + Perform computer user data and software inventory services. + Assist with lifecycle replacement computer services. + Deliver technical hardware and software assistance. + Support conference room and committee meeting services. **What's Needed?** + Associate Degree in a related field. + Ability to work part time. + Experience with Windows operating systems and computer hardware lifecycle replacement. + Capability to lift up to 50lbs. + CompTIA Technician certification is desirable. **What's in it for me?** + Opportunity to work on-site at SMUD office locations. + Flexible workdays to accommodate your schedule. + Gain valuable experience in IT operational support. + Collaborate with a diverse team of professionals. + Contribute to significant projects like the Windows 11 Lifecycle Support. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Job DescriptionInfrastructure Administrator Onsite KEY RESPONSIBILITIES Serve as the primary IT point of contact for the Corporate office. Independently managing daily technical operations while escalating complex issues to the remote IT team as needed. Maintain and troubleshoot IT systems, including servers, networks, and end-user devices (PCs, peripherals, and accessories). Perform networking tasks, such as cabling, configuration, and connectivity troubleshooting. Execute IT projects independently, including network upgrades, software rollouts, and initiatives to optimize IT infrastructure. Provide general support to employees, resolving hardware/software issues and managing user account administration at the corporate office, and when required at other SKPT locations. Track, document, and resolve IT tickets in a timely manner, ensuring accurate updates and closure. Install, configure, and maintain software applications (e.g., Microsoft Office 365, Teams, Outlook). Collaborate with the remote IT team on larger projects and escalate issues requiring advanced expertise. Actively contribute and support global IT projects, ensuring they are completed on time and within budget. Implement and monitor security protocols to protect company data and systems from cyber threats. Participate in after-hours network upgrades and be available 24/7 for major outages (emergency situations only). Adhere to company IT policies and procedures while suggesting improvements based on onsite observations. Ensure all IT operations comply with relevant laws, regulations, and company policies. REQUIREMENTS Associate's degree in Computer Science, Information Technology, or a related field (equivalent work experience considered) At least 3 years of experience in a similar role - IT administration, network management. Strong knowledge of Windows/Linux operating systems, networking protocols, and IT security principles. Experience with Active Directory, virtualization technologies, and cloud-based services. Must work independently with no supervision. Excellent troubleshooting skills, strong communication and interpersonal skills. Ability to manage multiple tasks and priorities in a fast-paced environment. A can-do attitude. Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA are a plus. SALARY AND BENEFITS The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made. HOW TO APPLY All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process. As an Equal Employment Opportunity (EEO) Employer, Cycurion, Inc. and our Subsidiaries prohibit discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth; one's gender identity may be male, female, neither or both, e.g., non-binary), gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law. Powered by JazzHR vc P67UluD1

**Job Title:** IT NOC Offering Lead **Cayuse Company:** Cayuse Commercial Operations **Department:** Business Development/IT **Salary:** $160,000.00 - $220,000.00 **Travel:** Less than 25% **The Work** The IT NOC Offering Lead is a dynamic, entrepreneurial leader responsible for building, launching, and scaling a high-growth NOC line of business. This is a hybrid role that combines the rapid innovation cycle and agility of a tech startup with operational excellence and revenue generation targets. The leader will drive business development from lead generation to deal closure, manage hybrid global operations (onshore/offshore), and champion the creation of new, market-disrupting service offerings. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + **Startup & New Offering Development** + Product Innovation: Define the vision and roadmap for new NOC service offerings (e.g., AIOps, predictive analytics, specialized cloud monitoring services), from ideation and MVP (Minimum Viable Product) development to full market launch. + Market Validation: Conduct market research, competitive analysis, and client feedback loops to ensure product-market fit for all new and existing services. + Agile Development: Lead agile development cycles for new service features and operational enhancements, embracing rapid iteration and a "fail fast, learn faster" mindset. + Proof of Concept (POC) Management: Manage and execute POCs with lighthouse customers to validate new offerings and refine the service delivery model before general availability. + Tech Stack Selection: Drive the selection and implementation of new, cutting-edge monitoring and automation technologies to support innovative offerings and enhance efficiency. + **Sales & Business Development** + Revenue Generation: Drive the growth of the NOC as a distinct line of business by achieving assigned sales targets and increasing the annual recurring revenue (ARR) of NOC services. + Sales Pipeline & Lead Generation: Proactively identify and generate new leads for existing and new NOC service offerings. Build and manage a robust sales pipeline in collaboration with the core sales and marketing teams. + RFP Management: Lead the technical and operational response to Requests for Proposal (RFPs), ensuring compelling, accurate, and competitive proposals are submitted. + Deal Closure: Provide expert technical support during the sales cycle, conducting client presentations, demonstrating service capabilities, and leading technical negotiations to successfully close deals. + **Leadership & Team Management** + Lead, mentor, and develop high-performing, agile teams (onshore/offshore) capable of both stable operations and rapid innovation. + Define and execute a strategy for building and leveraging both onshore and offshore teams, optimizing for cost efficiency, 24/7 coverage, and specialized skill sets within a lean operational model. + **Network Operations & Service Delivery** + Oversee daily NOC operations within a fast-paced environment, ensuring scope, schedule, and quality adherence and alignment with SLAs. + Ensure continuous monitoring, lead incident response efforts during critical outages, and manage end-to-end service delivery for a diverse client base. + **Other duties as assigned.** **Qualifications** **Qualifications - Here's What You Need** + Education: Bachelor's degree in Computer Science, Information Technology, Business, or a related field, or equivalent work experience. MBA is a plus. + 7+ years of experience in network operations or managed services, with at least 3 years in a leadership role. + Proven track record in B2B sales, business development, or pre-sales engineering related to IT services or managed services is essential. + Experience managing global or geographically dispersed teams (onshore/offshore). + Experience in a startup, greenfield project, or new product launch environment is highly desirable. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately + Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. + Strong understanding of network protocols, infrastructure (LAN/WAN), security concepts, and monitoring tools. + Familiarity with emerging technologies like AIOps, cloud monitoring, and automation scripting. + Exceptional leadership, entrepreneurial spirit, and a proactive, "owner" mindset. + Superior communication, presentation, negotiation, and client-facing skills. + Ability to thrive in ambiguity and drive clarity in a fast-paced, high-pressure environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Senior Managing Director** **Working Conditions** + Professional remote office environment. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. **Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.** **Pay Range** USD $160,000.00 - USD $220,000.00 /Yr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103676_ **Category** _Business Development_ **Position Type** _Full-Time Salary Exempt_ **Remote** _Yes_ **Clearance Required** _None_

* AD Account and Group migration between domains. * Kofax Capture product administration and desktop client installation. * Design, configure, and manage SharePoint Online environments, including *site collections, hub sites, communication sites, and team sites*. * Create and maintain *content types, site templates, lists, libraries, and PnP Searches* to support business processes. * Manage *document libraries, versioning, permissions, retention policies, and metadata*. * Monitor and optimize *SharePoint storage usage*, request and configure storage increases when needed. * Implement and enforce *governance and security best practices* across M365/SharePoint environments. * Run and maintain *PowerShell scripts* for automation, reporting, and advanced administration tasks. * Collaborate with business units to translate requirements into SharePoint solutions. * Troubleshoot issues related to *SharePoint Online, OneDrive, and Teams integration*. * Manage *user access, groups, and permissions* across M365 services. * Work with Microsoft support and vendors on escalated issues. *Required Skills* * Strong communication and documentation skills. * Problem-solving skills and ability to work with technical and non-technical users. * AD and Azure AD account and group maintenance * Strong experience with *SharePoint Online administration* * Hands-on experience creating and managing *content types, hub sites, and custom site structures*. * Knowledge of *document management principles* (retention, classification, versioning). * Proficiency in *PowerShell* for automation and scripting tasks. * Familiarity with *Microsoft Teams, OneDrive, and Exchange Online integration* with SharePoint. * Understanding of *permissions models, Azure AD groups, and role-based access control*. * Experience in *storage monitoring and scaling within M365*. * Kofax Capture administration *Preferred Qualifications* * *Microsoft 365 Certified: Teams Administrator Associate* or *SharePoint Administrator Associate*. * Experience with *workflow automation* and *custom scripting beyond PowerShell* (Graph API, PnP). * Experience with *Power Platform tools* (Power Automate, Power Apps, Power BI) to extend SharePoint solutions. * Knowledge of *Microsoft Purview (compliance, retention, data loss prevention)*.

Job Description Position:I.T. & Medical Technology ManagerLocation:Sacramento, CA (and onsite at our other locations) Schedule:Full-Time and Part-Time positions Salary:Competitive Salary & Bonus ProgramBenefits:Health, Dental, Vision, EAP, 401(k), FSA, Costco, AAA, etc. ABOUT US With a growing network of locations, both the Vascular Institutes and California Foot & Ankle Centers (CALFAC) provide comprehensive care and surgery, including advanced wound care and amputation-prevention therapies, lower extremity peripheral nerve surgery, vascular medicine, and reconstructive surgery. We have been serving patients in Northern California for over 60 years, building a loyal patient base keeping our clinic and surgery center locations busy with little to no marketing during that time. Our highly-competent doctors and medical staff all believe in giving a caring approach to each patient, as well as our utilizing the most modern technology available. Further, we conduct clinical trials and podiatric research at all of our locations. As a part of our team, you will be welcome in working with us for years to come as we do good work in our communities. We value team building, and our staff oftimes engages in after work activities in order to build relationships and play an essential role in our community. JOB BRIEF We are seeking an experienced I.T. professional to support our staff at all of our clinic locations in Northern California, as well as occasional company-paid travel to our centers in other states. See ******************* for locations. Most work will be normal business hours. But sometimes after-hours and weekend work will be required, as systems cannot be taken down during working hours. As a member of our team, we all provide a high level of efficient patient care, while always presenting a caring, ethical, and professional experience for the patients, doctors and other team members. ESSENTIAL FUNCTIONS Setup, Administration, Training and Support for Company Systems: □ VoiP phone system (Ring Central) □ Microsoft 365 (Word, Excel, Outlook, Email, Teams, SharePoint, etc.) □ MS Windows 10 and 11 Pro □ Office Network topology (ISP, modem, firewall, switch, wifi, patch panel,..) □ SonicWall firewall set up and admin □ Network security and web best practices □ Assure HIPAA compliance for all network nodes and usage points. □ Medical records systems (Epic, eClinicalWorks); other extending systems □ Cabling: CAT5/6 and RJ45 cabling for new offices □ Evaluate cost/benefit and feasibility for new purchases □ Setup and maintain organized storage for tools and parts inventories. Medical Equipment, Systems, and Supplies: □ Manage medical equipment vendor support and business relationships □ Deeply understand vendors' product support policies and procedures □ Receive, set up, and test medical equipment when being deployed □ Train and support our staff on the medical equipment □ Help evaluate possible purchases of medical equipment (new & used) □ Maintain a Calibration Log for all equipment requiring recurring calibration General I.T. Responsibilities: □ Resolving IT support requests from the and others □ Answering employee questions regarding computer systems □ Gathering and analyzing data to diagnose problems with computer systems □ Changing configurations, settings and permissions to fix computer issues □ Generating sign ins for new hires during the onboarding process □ Installing software and hardware drivers; updating as needed □ Updating employees on the status of their service requests □ Logging all service requests and updating tickets as needed BASIC KNOWLEDGE and Experience □ Minimum 2 years of deep office I.T. and troubleshooting experience □ Knowledge of medical office workflows is a plus, but not required □ High school diploma required; Associate college degree preferred □ Proficient in MS Word, Excel, fax, printers, scanners, other office software □ Must be fluent in English (read, write, comprehend, and speak) PROFESSIONALISM □ Must have strong organizational and time management skills □ Ability to work on multiple tasks and meet deadlines □ Ability to work independently with minimal supervision □ Excellent communication skills □ Detail-oriented a must □ Ability to maintain strict confidentiality as required □ Be a team player PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk, speak, hear, use hands, handle documents, bend and stoop as needed, and reach with hands and arms. The position requires use of keyboard and computer regularly. Strong vision abilities to perform extensive computer-related work. Job Posted by ApplicantPro

Job DescriptionSalary: DOE Job Title: Information Technology Specialist Part-Time Department: Pala Gaming Commission (PGC) Reports To: IT Director The IT Specialist will provide support for the daily operations of the Pala Gaming Commissions information systems within a secure and regulated 24/7 environment. This position offers frontline technical support, maintains desktop and network infrastructure, and assists with system and security administration. The IT Specialist ensures that all IT services operate efficiently and comply with tribal, state, federal, and NIGC requirements. This role is comparable to IT support positions in tribal gaming commissions, tribal casinos, and regulatory bodies nationwide. It requires strong troubleshooting skills, confidentiality, adherence to regulatory procedures, the ability to work in fast-paced environments, and readiness to support operations outside normal business hours when necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide end-user support for desktops, laptops, printers, peripherals, and approved software. Install and configure hardware and software according to Commission standards. Assist with daily operation of the IT Department, ensuring smooth functioning of IT systems in a 24/7 regulatory environment. Troubleshoot hardware, software, and connectivity issues; escalate unresolved issues to the IT Director. Support network administration tasks including switches, routers, firewalls, VPNs, and network monitoring. Maintain secure network cabling infrastructure including fiber and copper systems. Assist in safeguarding data storage, applying proper security controls and backup procedures. Educate coworkers on basic computer usage and cybersecurity best practices. Maintain desktop standards including base OS installation, configuration, and compliance with Commission policies. Assist in monitoring, maintaining, and documenting network infrastructure. Maintain hardware and software inventory, track licensing, and document changes. Recommend hardware or configuration upgrades based on system performance observations. Support configuration and maintenance of VPN access and remote connectivity. Conduct or participate in access audits, user account reviews, and system log verification. Assist in monitoring firewalls, virus protection, and intrusion detection systems. Support server maintenance including performance monitoring, patching, and scheduled updates. Maintain system documentation for hardware, software, updates, and changes. Assist periodic audits to ensure data integrity and disaster recovery readiness. Help deploy, monitor, and update Antivirus software across client and server systems. Assist in writing scripts or using automation tools for spam control, monitoring, and basic tasks. Participate in planning discussions related to system capacity and infrastructure upgrades. Provide guidance and training to staff on the Commissions Artificial Intelligence (AI) Policy. Ensure all IT systems comply with tribal gaming regulatory requirements, NIGC guidelines, and internal policies. Support occasional after-hours or emergency technical responses consistent with comparable 24/7 gaming environments. Other duties as assigned. SUPERVISORY REQUIREMENTS: None QUALIFICATIONS KNOWLEDGE, SKILLS AND ABILITIES: Education/Experience and/or Training: Must be at least 21 years of age. Must have a high school diploma or G.E.D. AS degree, technical certifications (CompTIA A+, Network+, Security+, Microsoft, Cisco), or equivalent training preferred. Experience supporting regulated industries, tribal gaming commissions, casinos, surveillance systems, or public-sector IT is desirable. Experience supporting operations requiring after-hours or emergency response preferred. Must be knowledgeable in Desktop Support, Networking, Systems Administration Basics, and IT Operations. Familiarity with Database Administration and scripting/programming concepts preferred. Ability to work effectively in a fast-paced, high-demand environment of tribal casinos and gaming commissions. Ability to maintain confidentiality and comply with all regulatory security procedures. Must be capable of troubleshooting across different hardware and software platforms commonly used in 24/7 regulated IT environments. Must acknowledge and agree to maintain a Drug-Free workplace (including marijuana) as a condition of employment with the Pala Band of Mission Indians. Must pass pre-employment and random drug testing during employment. CERTIFICATES and LICENSES: Valid California Drivers License. Must Maintain a satisfactory driving record with the DMV. Must clear an extensive background check and be issued an Employee License from the Tribal Gaming Commission. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as percentages, averages, and basic technical measurements. REASONING ABILITY: Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to analyze problems and apply sound judgment consistent with IT industry best practices and regulatory expectations. WORKING CONDITIONS: Physical Conditions: While performing the duties of this job the employee is required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, talk, see or hear. Must be able to lift at least 40 lbs., consistent with duties seen in comparable gaming IT support roles. Must be able to work in confined spaces such as under desks, behind racks, or within server rooms. Environmental Conditions: Work is performed in office spaces, server rooms, and secure regulatory areas. The employee may occasionally work near moderate noise levels or temperature fluctuations. Must be able to adapt to fast-paced, high-security environments typical of Tribal Gaming and 24/7 operations. INDIAN PREFERENCE: The Tribe affords preference in employment, to the greatest extent feasible, to Tribal Members and Indian applicants who meet the minimum job qualifications for the position. It is the responsibility of the job applicant to provide satisfactory evidence of his/her status as a member of a federally recognized tribe in order to qualify for Indian preference.

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Position is needed to support the Enforcement process of the Patching Pipeline. A basic understanding of Information Security and patching is needed. Candidate will be responsible for enforcement of security and or non-security IT related patches. Ability to efficiently prioritize and organize competing work demands with little oversight. Qualifications PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES. Experience in creating varied documentation as audiences can vary between technical and non-technical users including management. Candidates must have a great attention to detail along with the ability to use standard Office products with Excel at the forefront. Additional InformationPLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.

Job Title: IT Applications Analyst III Employment Type: Contract About Us DMV IT Service LLC, founded in 2020, is a trusted IT consulting firm specializing in IT infrastructure optimization, cybersecurity, networking, and staffing solutions. We partner with clients to achieve technology goals through expert guidance, workforce support, and innovative solutions. With a client-focused approach, we also provide online training and job placements, ensuring long-term IT success. Job Purpose We are looking for a skilled and proactive IT Applications Analyst III to design, maintain, and enhance applications that support probation operations. The ideal candidate will combine technical development expertise with strong problem-solving and support skills to ensure the smooth performance and continuous improvement of critical systems. Requirements Key Responsibilities: Develop, enhance, and maintain probation-related applications and databases. Provide technical support and troubleshooting for system users. Collaborate with cross-functional teams to identify, design, and implement system improvements. Monitor application performance, diagnose issues, and implement timely fixes. Document system configurations, processes, and support procedures. Participate in testing, deployment, and version upgrades of probation systems. Ensure compliance with data security, privacy, and operational policies. Required Skills & Experience: Proven experience in application development and technical support. Proficiency in programming languages, frameworks, and database management. Strong analytical and problem-solving abilities. Experience in system maintenance, performance tuning, and user support. Familiarity with probation, justice, or government systems is preferred. Excellent communication and documentation skills.