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ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Information technology consultant job in Miami, FL
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Senior Consultant - IT Service Management (ITSM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - ITSM
3+ years of Big 4 or equivalent consulting experience
Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Performance analytics and reporting experience - certifications are a plus
ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
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$122.9k-213.4k yearly 3d ago
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IT Director, Ancillary Operations
Femwell Group Health 4.1
Information technology consultant job in Miami, FL
We are seeking a strategic, hands-on IT Director, Ancillary Operations to support and advance the technology needs of Femwell's Ancillary Services division, which includes outpatient Imaging Centers, Maternal Fetal Medicine (MFM) clinics, a pathology laboratory (MediPath), and other specialty care centers. While the primary focus of this role will be on Imaging and MFM, the IT Director will also provide cross-functional support to the full Ancillaries portfolio.
This individual will act as a liaison between the Ancillaries operations teams and the Corporate IT department, working closely with office managers at key sites and operational leaders across departments to triage issues, identify root causes, and drive improvements to systems and workflows. This role requires strong communication, problem-solving, and leadership skills, as well as deep familiarity with healthcare IT systems.
Essential Job Functions
Technology Strategy & Leadership
• Collaborate with Ancillaries leadership and Corporate IT to develop and execute IT strategies aligned with business goals.
• Support technology planning for new site launches, system upgrades, and service line integrations.
• Serve as a strategic partner and advisor to department heads, clinical leadership, and office management teams.
Systems & Infrastructure Oversight
• Manage and support core systems including PACS/RIS, Maternal Fetal Medicine platforms such as AS Software, EHR/EMR integrations, laboratory information systems (LIS), imaging modalities, and telecommunications.
• Ensure seamless interoperability between ancillary systems and referring practices.
• Oversee physician-facing technologies including diagnostic viewing systems, image/report delivery tools, and portals.
• Work collaboratively with ancillary site-level IT staff while aligning initiatives with Corporate IT standards and architecture.
Stakeholder Liaison & Process Optimization
• Build strong relationships with office managers and operational leads at Imaging, MFM, MediPath, and other ancillary sites.
• Triage technical and workflow-related issues, facilitate root cause analysis, and coordinate cross-functional solutions.
• Identify and implement system enhancements to improve efficiency, data accuracy, and clinical operations.
Cybersecurity & Compliance
• Ensure HIPAA and HITECH compliance across all ancillary IT environments.
• Partner with Corporate IT on security protocols, backup, disaster recovery, and data protection strategies.
IT Operations & Support
• Provide support and oversight for local IT resources, help desk operations, and third-party vendors serving ancillary locations.
• Monitor technology performance, escalate unresolved issues, and guide adoption of IT best practices across sites.
• Facilitate training and communication with non-technical end users
Other Essential Tasks/Responsibilities/Abilities
Must be consistent with Femwell's core values.
Excellent verbal and written communication skills.
Professional and tactful interpersonal skills with the ability to interact with a variety of personalities.
Excellent organizational skills and attention to detail.
Excellent time management skills with proven ability to meet deadlines and work under pressure.
Ability to manage and prioritize multiple projects and tasks efficiently.
Must demonstrate commitment to high professional ethical standards and a diverse workplace.
Must have excellent listening skills.
Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures.
Must maintain compliance with all personnel policies and procedures.
Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members.
Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position.
Education, Experience, Skills, and Requirements
• Bachelor's degree in InformationTechnology, Computer Science, Health Informatics, or a related field.
• Advanced degree or professional certifications (e.g., CPHIMS, PMP, CompTIA) preferred.
Experience:
• 3+ years of IT leadership or healthcare IT experience, preferably in outpatient or multispecialty clinical environments.
• Direct experience with PACS, RIS, HL7, EHR/EMR integration, and MFM platforms such as AS Software.
• Familiarity with imaging modalities (ultrasound, mammography, X-ray, MRI) and LIS systems.
• Strong understanding of HIPAA, HITECH, and cybersecurity in clinical healthcare settings.
Skills:
• Exceptional communication and stakeholder management skills.
• Proven ability to triage complex issues, lead root cause investigations, and optimize clinical workflows.
• Technically proficient with strong problem-solving, vendor management, and project coordination skills.
• Able to bridge the gap between clinical operations and technical infrastructure.
Preferred Experience:
• Experience supporting women's health or OB/GYN-focused practices.
• Implementation of new outpatient or diagnostic center technologies.
• Experience with cloud-based imaging, remote access solutions, or distributed multisite infrastructures.
$111k-147k yearly est. 4d ago
SAP BTP Architect Consultant (17140)
The Baer Group 4.1
Information technology consultant job in Miami, FL
Baer is looking for SAP BTP Architect Consultant for a 12+ month project located in Miami, Florida
Title: SAP BTP Architect Consultant
Duration: 12 months
Rate: All-Inclusive
Alignment: C2C
Description:
Design and implement scalable solutions on SAP BTP using ABAP, CAPM, and OData.
Work with SAP components such as BAS, Fiori, Workzone, and CPI.
Integrate SAP systems (S/4HANA, ECC) with external platforms via APIs and middleware.
Develop and enhance ABAP objects: BAPIs, BADIs, workflows, etc.
Build cloud-native apps using CAPM, CDS views, and Fiori Elements.
Optimize performance and maintainability of code.
Use Java and JavaScript for service logic and UI customization.
Experience with Node.js runtimes and Python for scripting or automation (nice to have).
Lead SAP BTP projects and provide technical mentoring to team members.
Promote best practices in SAP cloud development.
Collaborate with business stakeholders to define solution requirements.
Present architectural strategies and technical options clearly.
Drive innovation using new SAP cloud capabilities (CAPM, BAS, CI/CD).
Recommend and implement development process improvements.
Requirements:
Strong ABAP development experience (15+ years preferred)
3+ years in SAP BTP with hands-on CAPM, CDS, Node.js
Experience with SAP Fiori, SAP CPI, and integration techniques
Java/JavaScript skills required; Python is a plus
Proven experience leading SAP projects and cloud transformation efforts
Agile methodology and CI/CD knowledge
SAP certifications in ABAP, BTP, or CAPM preferred
SAP S/4HANA migration or upgrade projects
Familiarity with SAP BAS, Fiori Elements, and microservices architecture
Experience with DevOps tools (Jira, Confluence, Git, etc.)
Bachelor's degree in Computer Science, Engineering, or IT
Company Overview:
Baer provides best-in-class engagement experiences for our consultants. Our job requirements are carefully vetted and are typically associated with pivotal programs offering tremendous opportunities to expand your skills leveraging the latest solutions.
Baer is an equal opportunity employer including disability/veteran.
ALL OPEN JOBS
$67k-101k yearly est. 19h ago
STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845
State of Florida 4.3
Information technology consultant job in Miami, FL
Working Title: STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845 Pay Plan: State Attorneys JAC 21000845 Salary: $50,437.12 TO $94,034.88
Total Compensation Estimator Tool
OFFICE OF THE STATE ATTORNEY KATHERINE FERNANDEZ RUNDLE
ELEVENTH JUDICIAL CIRCUIT STATE ATTORNEY
INTEROFFICE MEMORANDUM
TO: EXTERNAL CANDIDATE
FROM: PRIMROSE LAURIENT
Senior HR Administrator
DATE: October 24, 2025
RE: POSITION AVAILABLE
Computer Programmer - Information Systems
Location: E.R. Graham Building
1350 Northwest 12 Avenue
Miami, Florida 33136
Position Overview:
The InformationTechnology Specialist III is a computer programmer position which consists of specialties involving research, programming, analysis and improvement of workflow processes, statistical reporting "dashboards" and database maintenance. This position is exempt from the Fair Labor Standards Act (FLSA). The work schedule for this position is: 8:00 a.m. to 4:30 p.m.
The Job Responsibilities are:
* Developing and designing business management applications
* Developing, designing, and maintaining websites
* Developing and maintaining the SQL Server
* Creating statistical reports and business intelligence dashboard
* Performing other related duties as assigned
The Minimum requirements are:
* Two (2) years of experience in computer operations, systems analysis or programming
* Working Knowledge of Microsoft Visual Studio (ASP.Net, Windows Forms, etc.)
* Working knowledge of the development of business applications utilizing SQL databases
The Preferred Qualifications and Skills are:
* Associate of Science Degree in Computer Technology
* Proficiency with the C#, VB.Net and XML programming languages
* Proficiency with managing and maintaining Microsoft SQL Server (2012 or higher)
* Proficient with Microsoft PowerBi and SSRS.
* Proficiency developing web services, SOAP, XML
* Experience researching, analyzing, and identifying cost effective automated solutions and software to improve organizational efficiencies
* Familiarity with any version of Microsoft Access / VBA
Specific Skills and Characteristics:
The Successful Candidate must be able to:
* Possess and demonstrate significant knowledge of computer programming
* Possess and demonstrate excellent written and oral communication skills
* Be detail-oriented, identify, analyze and solve problems independently and effectively under pressure to meet stringent deadlines
* Manage multiple priorities simultaneously
* Be team oriented
* Be adaptable to change
* Work effectively with all levels of staff and outside agencies
Yearly Salary Range: $50,437.12 to $94,034.88 (Salary to commensurate with experience)
To apply for this position, please complete and submit an application, and updated resume to: ********************. Applications can be downloaded from our website at: *****************
The State Attorney's Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice. All information provided by applicants is subject to verification and background investigation. False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position
Internal and External Candidates will be considered
Equal Employment Opportunity/Affirmative Action Employer
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at ************** on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$50.4k-94k yearly Easy Apply 60d+ ago
Information Technology Professional
U.S. Navy 4.0
Information technology consultant job in Fort Lauderdale, FL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$45k-68k yearly est. 28d ago
IT Specialist
Inbloom Autism Services 4.0
Information technology consultant job in Fort Lauderdale, FL
The IT Specialist is responsible for monitoring and maintaining computer systems, identifying and resolving performance issues, and implementing system upgrades and improvements. This role provides technical support for desktops, laptops, smartphones, tablets, and key business applications such as Google Workspace, Microsoft 365 (Office 365), 8x8, and cloud-based file storage platforms. Additionally, the IT Specialist ensures employees have the tools and technology needed to work efficiently while protecting the organization's systems, data, and digital assets through best-practice security and support standards.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Review diagnostics and assess the functionality and efficiency of systems.
Implement security measures in line with HIPAA
Monitor security certificates and company compliance requirements.
Offer technical support to company staff and troubleshoot computer problems.
Install and update company software and hardware as needed.
Anticipate and report the cost of replacing or updating computer items
Other duties as assigned.
Supervisory responsibilities
None.
Qualifications
High School Diploma or equivalent
Working knowledge of relevant operating systems, PC and MAC
Excellent problem-solving and critical thinking skills
Keen attention to detail
Good organization, time management and prioritization
Efficient troubleshooting abilities
Effective communication skills including speaking, writing and active listening
Great customer service and interpersonal skills.
Ability to multitask and prioritize daily workloads
Up to date with advancements in security (Hitrust/SOC2)
Brings a friendly, approachable attitude to the office
A genuine passion for helping the Autism community.
Work environment
Noise Level is moderate to loud
Physical demands
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 35 pounds at times.
Travel required
Minimal travel required
Affirmative Action/EEO statement
InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$61k-96k yearly est. Auto-Apply 19d ago
IT Systems Administration Job Training Program
Year Up United 3.8
Information technology consultant job in Hollywood, FL
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Banking
- IT Support
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
PandoLogic. Category:General, Location:Hollywood, FL-33019
$38k-49k yearly est. 1d ago
Senior IT Network Administrator
ICBD
Information technology consultant job in Fort Lauderdale, FL
Job Description
Senior IT Network Administrator - ICBD Downtown Fort Lauderdale, FL HQ - In-Office
ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond.
We own and operate a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we're not just building businesses-we're building a legacy of leadership, innovation, and purpose.
Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders-including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year National Overall Award winner.
Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the 2024 Inc. 5000 list of fastest-growing private companies in the U.S.
The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence:
ABA Centers - The leading provider of autism care in the U.S., with 13 regional brands and 70+ operating areas.
GateHouse Treatment - A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services.
Marquis MD - A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology.
Exact Billing Solutions - Innovative revenue cycle management and advanced billing support systems for healthcare providers.
Curative AI - A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more.
The Christopher M. Barnett Family Foundation - The philanthropic heart of ICBD, advancing programs that address autism care, food insecurity, homelessness, women's empowerment, and underserved children.
Recognition & Awards
At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including:
Inc. 5000 - 5th Fastest-Growing Private Company in America (2024).
Financial Times - #1 on "The Americas' Fastest Growing Companies."
EY Entrepreneur Of The Year U.S. Overall.
South Florida Business Journal's Top 100 Companies.
Florida Trend Magazine's 500 Most Influential Business Leaders.
Inc. Best in Business, Health Services.
About the Role
The Senior IT Network Administrator plays a key role in the design, implementation, and day-to-day operations of the organization's network infrastructure, including private cloud, WAN, LAN, and WLAN environments. The role is primarily focused on supporting secure, scalable, and high-performing cloud and wireless networks across multiple locations.
The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.
The following are duties and responsibilities that the Senior IT Network Administrator shall provide:
Monitor, maintain, and troubleshoot wired and wireless networks to ensure performance, availability, and security.
Utilize tools such as SolarWinds, PRTG, and NewRelic for proactive monitoring and performance reporting.
Participate in on-call rotations and provide Tier 3 support for network-related incidents.
Design, deploy, and optimize WLANs using modern protocols (WPA3, 802.1X).
Standardize network configurations and maintain detailed documentation and templates.
Plan and execute network build-outs for new office locations in coordination with internal teams and vendors.
Order, manage, and document network circuits from telecom providers, ensuring timely delivery and accurate tracking.
Design, deploy, and manage cloud network infrastructure in Microsoft Azure (VNets, VPN gateways, ExpressRoute, firewalls).
Ensure secure and scalable hybrid connectivity between on-prem and cloud environments.
Configure Azure Load Balancers, Application Gateways, and DNS for optimal performance and availability.
Enforce cloud network security standards and ensure compliance with internal and external regulations.
Implement and manage network access control (NAC) and adhere to regulatory standards such as HIPAA and HITECH.
Develop and maintain security best practices across all network environments.
Automate network tasks and configurations using Ansible, Terraform, or similar tools.
Manage network operations through ITSM tools like ServiceNow, following ITIL practices for incident, change, and problem management.
Collaborate with cross-functional teams and external partners to align network initiatives with business needs.
Provide mentorship to junior administrators and contribute to team knowledge sharing.
Evaluate and recommend emerging technologies to enhance network efficiency and security.
Requirements
The Senior IT Network Administrator requires a minimum bachelor's degree in computer science, information systems, informationtechnology, or a related field and:
8+ years in IT Support or IT Operations, with 3-5 years in a Network Administrator or equivalent role.
Proven experience managing enterprise network infrastructure across multi-location environments.
Hands-on experience with routers, switches, firewalls, and wireless access points (Cisco, Meraki, Ubiquiti, Palo Alto, Fortinet).
Proficient in network protocols (TCP/IP, DNS, DHCP, VLANs, VPNs) and wireless standards (WPA3, 802.1X).
Familiarity with SD-WAN technologies (Cato, Zscaler, Aryaka, Fortinet, Cisco).
Strong Azure networking knowledge (Virtual WAN, NSGs, hybrid connectivity).
Working knowledge of hybrid cloud networking (Azure, AWS, GCP).
Skilled in network automation and scripting (Ansible, Terraform, Python, PowerShell).
Understanding of Zero Trust principles and modern security architectures.
Experience with network monitoring and troubleshooting tools (SolarWinds, PRTG, NewRelic, Wireshark).
Familiarity with IT operational environments and managing alerts, tickets, and escalations across platforms.
Strong problem-solving and analytical skills with a focus on uptime and continuity.
Excellent documentation and communication skills for technical and non-technical audiences.
Ability to multitask and adapt in a fast-paced, dynamic environment.
Microsoft Certified: Azure Network Engineer Associate, CCNA, CCNP, Network+, JNCIA, or equivalent.
Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Medical, dental, vision, long-term disability, and life insurance.
Generous 401(k) with up to 6% employer match.
At ICBD, we believe leadership, innovation, and purpose go hand in hand. Be part of a team where your work drives lasting impact and your career reaches new heights.
ICBD participates in the U.S. Department of Homeland Security E-Verify program.
Recruiter ID: #LI-JW1
$91k-119k yearly est. 11d ago
Senior IT Network Administrator
ICBD Holdings
Information technology consultant job in Fort Lauderdale, FL
Senior IT Network Administrator - ICBD Downtown Fort Lauderdale, FL HQ - In-Office
About ICBD
ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond.
We own and operate a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we're not just building businesses-we're building a legacy of leadership, innovation, and purpose.
Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders-including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year National Overall Award winner.
Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the 2024 Inc. 5000 list of fastest-growing private companies in the U.S.
The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence:
ABA Centers - The leading provider of autism care in the U.S., with 13 regional brands and 70+ operating areas.
GateHouse Treatment - A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services.
Marquis MD - A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology.
Exact Billing Solutions - Innovative revenue cycle management and advanced billing support systems for healthcare providers.
Curative AI - A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more.
The Christopher M. Barnett Family Foundation - The philanthropic heart of ICBD, advancing programs that address autism care, food insecurity, homelessness, women's empowerment, and underserved children.
Recognition & Awards
At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including:
Inc. 5000 - 5th Fastest-Growing Private Company in America (2024).
Financial Times - #1 on "The Americas' Fastest Growing Companies."
EY Entrepreneur Of The Year U.S. Overall.
South Florida Business Journal's Top 100 Companies.
Florida Trend Magazine's 500 Most Influential Business Leaders.
Inc. Best in Business, Health Services.
About the Role
The Senior IT Network Administrator plays a key role in the design, implementation, and day-to-day operations of the organization's network infrastructure, including private cloud, WAN, LAN, and WLAN environments. The role is primarily focused on supporting secure, scalable, and high-performing cloud and wireless networks across multiple locations.
The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.
The following are duties and responsibilities that the Senior IT Network Administrator shall provide:
Monitor, maintain, and troubleshoot wired and wireless networks to ensure performance, availability, and security.
Utilize tools such as SolarWinds, PRTG, and NewRelic for proactive monitoring and performance reporting.
Participate in on-call rotations and provide Tier 3 support for network-related incidents.
Design, deploy, and optimize WLANs using modern protocols (WPA3, 802.1X).
Standardize network configurations and maintain detailed documentation and templates.
Plan and execute network build-outs for new office locations in coordination with internal teams and vendors.
Order, manage, and document network circuits from telecom providers, ensuring timely delivery and accurate tracking.
Design, deploy, and manage cloud network infrastructure in Microsoft Azure (VNets, VPN gateways, ExpressRoute, firewalls).
Ensure secure and scalable hybrid connectivity between on-prem and cloud environments.
Configure Azure Load Balancers, Application Gateways, and DNS for optimal performance and availability.
Enforce cloud network security standards and ensure compliance with internal and external regulations.
Implement and manage network access control (NAC) and adhere to regulatory standards such as HIPAA and HITECH.
Develop and maintain security best practices across all network environments.
Automate network tasks and configurations using Ansible, Terraform, or similar tools.
Manage network operations through ITSM tools like ServiceNow, following ITIL practices for incident, change, and problem management.
Collaborate with cross-functional teams and external partners to align network initiatives with business needs.
Provide mentorship to junior administrators and contribute to team knowledge sharing.
Evaluate and recommend emerging technologies to enhance network efficiency and security.
Requirements
The Senior IT Network Administrator requires a minimum bachelor's degree in computer science, information systems, informationtechnology, or a related field and:
8+ years in IT Support or IT Operations, with 3-5 years in a Network Administrator or equivalent role.
Proven experience managing enterprise network infrastructure across multi-location environments.
Hands-on experience with routers, switches, firewalls, and wireless access points (Cisco, Meraki, Ubiquiti, Palo Alto, Fortinet).
Proficient in network protocols (TCP/IP, DNS, DHCP, VLANs, VPNs) and wireless standards (WPA3, 802.1X).
Familiarity with SD-WAN technologies (Cato, Zscaler, Aryaka, Fortinet, Cisco).
Strong Azure networking knowledge (Virtual WAN, NSGs, hybrid connectivity).
Working knowledge of hybrid cloud networking (Azure, AWS, GCP).
Skilled in network automation and scripting (Ansible, Terraform, Python, PowerShell).
Understanding of Zero Trust principles and modern security architectures.
Experience with network monitoring and troubleshooting tools (SolarWinds, PRTG, NewRelic, Wireshark).
Familiarity with IT operational environments and managing alerts, tickets, and escalations across platforms.
Strong problem-solving and analytical skills with a focus on uptime and continuity.
Excellent documentation and communication skills for technical and non-technical audiences.
Ability to multitask and adapt in a fast-paced, dynamic environment.
Microsoft Certified: Azure Network Engineer Associate, CCNA, CCNP, Network+, JNCIA, or equivalent.
Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Medical, dental, vision, long-term disability, and life insurance.
Generous 401(k) with up to 6% employer match.
At ICBD, we believe leadership, innovation, and purpose go hand in hand. Be part of a team where your work drives lasting impact and your career reaches new heights.
ICBD participates in the U.S. Department of Homeland Security E-Verify program.
Recruiter ID: #LI-JW1
$91k-119k yearly est. Auto-Apply 40d ago
IT Network Administrator
Chenmed
Information technology consultant job in Miami, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Network Administrator plays a critical role in maintaining enterprise-wide network infrastructure by managing the health and performance of all network devices, hardware, and software systems across our data facilities. This position provides expert Tier 3 technical support while taking on additional operational responsibilities as needed, and serves as a key contributor to the IT Networking team through close collaboration with engineering colleagues to implement established processes, develop new operational standards, and ensure optimal network performance throughout the organization.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
+ Performs initial network troubleshooting and triages tickets; including remote access of datacenter servers, network routers, etc.
+ Manages enterprise monitoring tools, such as SolarWinds Orion, including the evaluation, creation and updating of monitors and alerts; and responds to all alerts and notifications.
+ Manages and maintains network devices, wired and wireless, at all offices.
+ Installs, maintains, and troubleshoots data facilities (MDFs and IDFs) at remote sites and within the corporate data center.
+ Assists with workstation, printer, IoT, and MIoT, network installation as needed.
+ Coordinates with peers and team leaders, engineering staff and customers to communicate incident status and direct dispatch and logistics of technicians, spares, and replacement equipment.
+ Prioritizes incidents and requests to facilitate quick resolutions and minimal disruption of business operations.
+ Appropriately and accurately documents work performed and communicates with stakeholders via email and the service management platform.
+ Creates and maintains standard operating procedures and knowledge bases.
+ Participate in the IT Operations on-call support rotation.
+ Ensures that a remarkable level of customer service is provided at all times.
+ Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
+ Technical understanding of network design and setup
+ Understanding of client/server and web applications
+ Basic understanding of scripting and automation
+ Knowledge of firewalls, switches, wireless access points
+ High level of conceptualization, analytical, logic, technical, troubleshooting and reasoning skills
+ Excellent phone and communication skills
+ Strong interpersonal skills
+ Ability to work independently as well as, in a team environment
+ Ability to multi-task and prioritize issues. Ability and willingness to quickly adjust priorities as business needs shift
+ Ability to document all activities and instructions
+ Ability to work with all end user skill levels
+ Skilled in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software
+ Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time
+ Spoken and written fluency in English
+ This job requires use and exercise of independent judgment
**EDUCATION AND EXPERIENCE CRITERIA:**
+ AA/AS degree in an InformationTechnology related field **OR** additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required
+ A minimum of 3 years' experience working within a dedicated, multi-tier technical team required
+ A minimum of 2 years' experience providing technical support, either help desk or network support in a corporate environment preferred
+ At least one (1) entry level certification (Network+, CCENT, etc.) or higher required
+ Experience using a service desk platform (ITSM or trouble ticket system)
+ Experience configuring routers and/or switches via a CLI or terminal interface
+ Experience managing data facilities and familiarity with their design
**PAY RANGE:**
$68,346 - $97,636 Salary
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$68.3k-97.6k yearly 60d+ ago
IT Support Technician
Wheelhouse It 3.6
Information technology consultant job in Fort Lauderdale, FL
Job Description
At WheelHouse IT, we believe in providing the best support to our clients and growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations. This position is located at our Fort Lauderdale headquarters, and the compensation range is $16-19/hour, depending on experience level.
As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the future of the organization. You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels and be driven to provide only the best customer service and support.
Requirements:
1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies, Microsoft Products (i.e. Office 365, Windows OS's), Microsoft Active Directory administration, and internet-related technologies, including registrars, SSL, and hosting providers
Technical certifications or training equivalent to A+ and Network+ preferred
Prior experience in an MSP or support environment highly desirable
Familiarity with server hardware and related technologies such as RAID, iLO, DRAC, bare metal restores, and backup methods considered a plus
Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable
Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others
Local candidates only
Our benefits package includes medical, dental, and vision insurance, short-term and long-term disability insurance, life insurance, 401K with company match, flexible work from home options, paid vacation, a company-sponsored cell phone, performance-based bonuses, training, and other perks that make this a great place to work, learn, and grow. We also have Friday Happy Hours and quarterly major company events to promote team bonding.
Responsibilities:
Provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations
Work directly with clients and internal staff of varying technical abilities
Contribute to the maintenance and enhancement of internal systems and customer-facing hosted and cloud environments
Participate in projects when needed
Contribute to improving the IT environment and providing exceptional customer service and support
Prior experience in an MSP or support environment, server hardware and related tech, LabTech or similar RMM experience, and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need apply.
If you are up for the challenge, ready to step up to opportunities, and driven to improve yourself and the environment, we want you to be a part of our exciting, fast-paced, and dynamic team!
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VzLu0ByXlD
$16-19 hourly 7d ago
IT Support Escalation
L7 Solutions
Information technology consultant job in Fort Lauderdale, FL
Job Description
IT Support Escalation - Solve Complex IT Challenges at L7 Solutions!
L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical issues and provide top-tier support. In this role, you'll troubleshoot complex problems, assist frontline technicians, and ensure seamless IT operations for our clients.
✔ Competitive Pay + Career Growth Opportunities
✔ Work with Advanced IT & Cybersecurity Solutions
✔ Collaborative, Fast-Paced Environment
If you're a skilled IT professional ready to take on challenging support cases, apply today!
As a member of our team, you will be responsible for providing remote and on-site support for PCs, networking equipment, servers, firewalls, and desktop software. You will also be an escalation point for difficult-to-solve issues and expected to perform a wide range of IT support tasks.
The ideal candidate should possess excellent communication skills and be willing to work with clients and staff from technical to non-technical backgrounds. You must have the ability to work in a team environment and take ownership of tasks and projects.
Basic Functions:
Provide IT support relating to issues with internal systems and network infrastructure.
Support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
Support services for virtualization technologies: VMware, Citrix, and Microsoft.
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
Administer hosted and cloud solutions for customers using technologies that meet their requirements.
Support disaster recovery solutions.
Remote access solution support: VPN, Terminal Services, and Citrix.
Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets.
Document maintenance for all computer systems and network infrastructure.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.
Additional Duties and Responsibilities:
Improve customer service, perception, and satisfaction.
Escalate service or project issues that cannot be completed within agreed service levels.
Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.
Document internal processes and procedures related to duties and responsibilities.
Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.
Assist with projects as needs dictate and drive completion of deliverables on his/her own as needed.
Also responsible for assisting in the maintenance of the design and integrity of the internal systems, including customer-facing hosted and cloud environments.
Knowledge, Skills, and Abilities:
Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP.
Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
Diagnosis skills of technical issues.
Ability to multi-task and adapt to changes quickly.
Technical awareness: an ability to match resources to technical issues appropriately.
Service awareness of all organization's key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Typing skills to ensure quick and accurate entry of service requests.
Benefits:
401K with company match
Mobile phone reimbursement
Competitive salary based on experience and qualifications
Health, vision, and dental benefits included
Mileage reimbursement
Performance-based incentives
Generous bonus levels
Full on the job training & support
Fun working environment and culture
Great opportunity for advancement
PTO
Compensation Range: $55K - $65K, depending on experience and qualifications.
Join L7 Solutions and be a part of a dynamic team that values innovation, client satisfaction, and professional growth. Apply now and lead our team to new heights!
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UZxmzdLgET
$55k-65k yearly 20d ago
Senior Discovery IT System Administrator (Top Secret Clearance Required)
Contact Government Services, LLC
Information technology consultant job in Miami, FL
Senior Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Senior Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Senior Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Phone: *****************Email: *******************
#CJ
$91k-118k yearly est. Auto-Apply 60d+ ago
Support IT Security
Stefanini 4.6
Information technology consultant job in Miramar, FL
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini
provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your informationtechnology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
The person will be leading IT Governance, Security Awareness/Education and Information Security/Legal Relations under the guidance of the Information Security Manager, facilitate the maintenance of the IT Standards and Corporate Information Security Policies, will work with legal team on issues relating to data retention, data classification and legal discovery and lead efforts in the area of user awareness and training related to Information Security.
Qualifications
Prior experience with IT governance in the area of policy and standards development based on industry frameworks.
Understanding of ISO security standards.
Prior experience developing effective user awareness programs and campaigns.
Experience in dealing with data retention and legal discovery.
Understanding of IT Governance Principles
Understanding of PCI, SOX, Privacy and HIPPA
Bachelors Degree Required
CGEIT preferred
Additional Information
3 Months Contract
$35k-54k yearly est. 10h ago
Senior IT Coordinator- Team Lead ( Fort Lauderdale)
Pkfod Careers
Information technology consultant job in Fort Lauderdale, FL
About PKF O'Connor Davies
PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients.
Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence.
At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives.
If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you!
Locations: Fort Laurderdale, FL
The Senior Coordinator's role will help drive our IT department to function more efficiently and effectively with the goal of maximizing end user satisfaction. This includes overseeing the support of IT related operations in the firm's Ft. Lauderdale, Florida office. Flexible working options available.
Essential Duties:
IT point of contact and escalation point for IT needs associated with the Ft. Lauderdale office (approximately 50 end users).
Asset Management of Ft. Lauderdale office equipment (procure, configure, provisioning, tracking, disposal).
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware and associated documentation.
Handle business-critical IT tasks and systems administration.
Escalation point for IT service desk issue resolution, provide first contact support of incoming requests when required based on the volume of overall service desk requests.
Monitor progress of open service desk tickets, prioritizing tickets generated by members of the Ft. Lauderdale office to ensure they are assigned and addressed within SLA.
Ability to work directly with vendor support to resolve issues when required.
Communicate announcements as required for maintenance windows, unplanned outages and application deployments.
Contribute to technician knowledgebase as needed.
Build rapport with, and elicit IT related business needs from, business staff and service desk customers and recommend relative prioritization of requests based on business impact/need.
Assist in planning and executing office-specific and firm wide maintenance activities (Windows server security and operating system updates, application, and infrastructure upgrades, etc).
Research and evaluate emerging technologies, hardware, and software.
Own and lead projects, solutions, and key responsibilities within a larger business initiative.
Provide suggestions/recommendations for continuous improvement, lead the implementation of approved recommendations.
Escalate incidents with accurate documentation to suitable senior manager/director, when required.
Oversee development and dissemination of help sheets, user guides, and FAQ lists for end users.
Ability to work overtime (weekday and/or weekend) and scheduled on-call support rotations during peak seasons.
Qualifications:
Bachelor's degree from an accredited college/university is required. Degree with IT related discipline strongly preferred.
Minimum of 5 years IT experience, experience working in an onshore/offshore model preferred.
Demonstrated leadership skills.
Strong written, oral communication skills and documentation skills.
Strong interpersonal skills, with a focus on rapport building and active listening skills.
Strong organizational skills and attention to detail.
Service management - experience managing end user expectations and end user satisfaction.
Ability to work as part of a global team and independently with remote supervision and support.
Experience that is preferred but not essential:
Experience in an IT role with an Accounting/Advisory firm.
Industry certifications.
Workstation imaging and distribution, configuring/moving desktop equipment.
Demonstrated expertise in the Active Directory management and security.
Demonstrated expertise in Microsoft Endpoint Manager tools (InTune, Config. Mgr, Autopilot) and expertise in configuring and managing conditional access rules.
Experience with security monitoring processes and tools (e.g. SentinelOne or Carbon Black EDR, Mimecast, PhishER, KnowBe4, Thycotic/Delinea or Varonis Privileged Access Management).
Hands-on Azure Virtual Desktop (AVD) environment, or equivalent setup and administration.
Application support experience with Document Management Systems (e.g. iChannel, Wolters Kluwer CCH Axcess Document) and Tax and Audit software (Wolters Kluwer CCH ProSystem fx/Axcess Tax and ProSystem fx Engagement, BNA Suite, Yearli, QuickBooks).
Experience with MS Exchange/O365/MS Teams/Sharepoint administration.
Experience with user and device monitoring/management and diagnostic utilities (e.g. InTune MDM, MS Authenticator MFA, BitLocker).
Experience with PowerShell and/or automation tools (e.g. MS Flow).
Experience with network and server management tools (e.g. Pulseway, LogicMonitor).
Familiarity with the fundamental principles of ITIL.
Deploying pre-packaged software using distribution tools and processes as requested by end users.
Compensation & Benefits:
Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications.
At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer:
Medical, Dental, and Vision plans
Basic Life, AD&D, and Voluntary Life Insurance
401(k) plan and Profit-Sharing program
Flexible Spending & Health Saving accounts
Employee Assistance, Wellness, and Work-life programs
Commuter & Parking benefits programs
Inclusive Parental Leave Benefits
Generous Paid Time Off (PTO)
Paid Firm Holidays
Community & Volunteering programs
Recognition & Rewards programs
Training & Certification programs
Discretionary Performance Bonus
*Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process.
We are interested in all qualified candidates who are currently authorized to work in the United States. However, we are not able to sponsor work visas.
PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law.
To all staffing agencies:
PKF O'Connor Davies Advisory, LLP (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD.
#LI-LC1
#LI-Hybrid
$85k-117k yearly est. 60d+ ago
IT Manager / Systems Administrator
Nexgen Technologies, LLC 4.1
Information technology consultant job in Boca Raton, FL
NexGen Technologies is a technology company providing a subscription-based B2B collaboration and communication platform that significantly improves the productivity of distributed teams. We need an experienced systems administrator who ensures the reliability and security of our internal infrastructure and customer-facing platform.
Position Summary
Reporting directly to the CTO, the Senior IT Administrator will manage Microsoft 365, ZoHo, Atlassian, and other 3rd party accounts, implement and ensure security best practices, maintain service level agreements, build monitoring dashboards, and ensure operational excellence across our back-end operational and customer-facing technology platforms.
This is a hands-on, individual contributor role requiring both deep technical expertise and excellent communication and teamwork skills.
Key Responsibilities
Systems Administration & Security
Administer Microsoft 365 environment, including user management, licensing, email, security policies, and compliance configurations
Manage Microsoft Defender for Endpoint, Identity Protection, and Cloud App Security
Oversee Microsoft Entra ID (Azure AD) for identity and access management, SSO, and conditional access policies
Administer ZoHo suite, including CRM, Campaigns, WorkDrive, Billing, Vault, and user management
Administer CCaaS accounts, including Nobelbiz and 8x8
Maintain security posture and assist with SOC 2 and HIPAA compliance efforts
Endpoint Management
Configure and deploy Windows PCs and Mac devices for corporate use with appropriate security controls
Establish and maintain browser configuration standards for SaaS applications across Edge, Chrome, Firefox, and Safari
Troubleshoot hardware and software issues for remote team members
Service Desk & Support
Manage Jira Service Desk, including workflow configuration, automation, and SLA management
Provide technical support for internal systems and the NexGen Virtual Workplace platform
Support third-party integrations and web applications, including audio/video and browser-related issues.
Collaborate closely with operations and customer support teams on issue resolution
Participate in a rotating on-call schedule for after-hours support
Platform Support
Work within agile framework (Scrum/Kanban) for project delivery and issue tracking
Document processes, configurations, and troubleshooting procedures
Document solutions and maintain knowledge base articles.
Continuously improve automated support responses and results accuracy
Help build dashboards for systems monitoring
Qualifications
5+ years of experience in IT administration or systems engineering
Expert-level proficiency with Microsoft 365 administration (Exchange Online, SharePoint, Teams)
Hands-on experience with Microsoft 365 Defender and Entra ID (Azure AD)
Demonstrated expertise in Zoho CRM, Support, WorkDrive, Billing, and Vault administration
Proficiency with Jira Service Desk administration and workflow management
Strong experience configuring Windows and mac OS devices for enterprise use
Solid understanding of agile methodologies (Scrum, Kanban)
Excellent troubleshooting and problem-solving skills
Strong written and verbal communication skills for technical and non-technical audiences
Self-directed work style with ability to manage priorities in a fast-paced startup environment
Bachelor's degree in informationtechnology, Computer Science, or a related field.
Preferred
Experience supporting AWS-based SaaS platforms
Familiarity with SOC 2 and/or HIPAA compliance requirements
Experience with infrastructure-as-code or automation tools (PowerShell, Azure CLI, etc.)
Background in identity management and SSO implementations
Prior startup or small team experience
Work Environment
Hybrid position
Must be physically located in the South Florida region
Participation in a rotating on-call schedule is required
Collaborative work with operations, customer support, and engineering teams
Who You Are
A collaborative team player who thrives in demanding, dynamic environments. You balance technical precision with practical problem-solving, communicate clearly with both technical and non-technical stakeholders, and take ownership of systems to ensure reliability and optimal performance.
Compensation & Benefits
Salary commensurate with experience. Benefits package details provided during the interview process.
Equal Opportunity Employer
$93k-123k yearly est. 20d ago
IT Support Technician II - Palm Beach Gardens, FL
Dedicated It
Information technology consultant job in Palm Beach Gardens, FL
Dedicated IT
Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN's 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space.
At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture.
We are searching for multiple Level 2 Support Technicians to augment our Mid-Market and SMB Service divisions and play a pivotal role in continued growth as we advance as to being a top 5 privately owned (non- private equity backed) MSPs in the United States.
If you would like to know more about Dedicated IT, click the links below:
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Position Summary
Location: West Palm Beach, FL
Schedule: 8 AM - 5 PM, 9 AM - 6 PM EST, other shifts potentially available. 3/2 Hybrid schedule available after 90 days
Salary: Up to $65,000
Support Technicians help our clients manage their technology, support their employees, and respond to day-to-day support needs. Working in the Dedicated IT Service Desk provides an experience of learning and managing systems of all shapes and sizes across the healthcare industry. Employees can expect to be equipped with modern hardware, tools that automate the ability to deliver an amazing experience, and systems that level up skills and experience.
Support Technician II's are customer-oriented individuals that provide technical support to users efficiently and accurately. They primarily focus on fielding all incoming calls and assisting with e-mailed tickets as needed, as well as assisting and mentoring ST1. Support Technician II's are considered DIT's core technical team that support a large variety of clients, solving their technical problems through creative problem solving.
We Are Looking for Candidates That Embody Our Core Values:
• Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients.
• Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL.
• Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day.
• Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear.
Functions of Support Technician - Level 2
• Handle support tickets and work to resolve client issues within SLA times
• Work with team, Service Delivery Manager, and Team Lead to provide top quality service
• Work on a variety of basic to complex issues requested by end users
• Create tickets, document detailed notes, and accurately tracking time
• Update technical documentation in system
• Own and work email tickets when not answering calls or when requested
• Escalate requests or tickets to Team Lead with detailed notes of attempted remediations and recommended solutions
• Train/Mentor and Assist Support Technician I's
• Identify possible Major Incidents and notify Team Lead/Service Delivery Manager immediately
• Find alternative workarounds to problems when established procedures fail
• Train users in supported software & hardware
• Assist clients with the installation of business line software and related services for infrastructure or end-user
• Vendor management for client related support ticket resolution
• Ensuring all cases are followed up on in a timely manner
• Provide timely updates to clients
• Assist in training new employees
Technical Skills Required
• Ability to solve problems without specific instructional guidance
• Observe daily activities to learn overall IT Infrastructure, methods, and industry standards
• Assist clients with the installation of business line software and related services
• Train users in supported software & hardware
• Work with vendor support contacts to resolve technical problems with Equipment & software
• Ability to explain technical information in simple terms
• Intermediate to advanced experience supporting/troubleshooting:
o Workstation hardware
o Windows/Mac OS
o Mobile devices
o MFA
o Desk phones and headsets
o Printers/Scanners
o SharePoint/OneDrive/365
o Active Directory
o DNS/DHCP
o NTFS/File permissions
o Firewall/VPN
o Network Infrastructure including R&S and APs/WAPs
• Understanding of support tools, techniques, and technology used to provide client services
• Typing skills to ensure quick and accurate entry of service ticket details
o 50 WPM
• Technical Writing and Documenting
Education/Experience Qualifications
• High School Diploma/GED required.
• Certifications: CompTIA A+, Network+, Security+, Cisco, Microsoft Certifications - multiple preferred + relevant experience
• At least 2-3 years in a previous help desk or relevant advanced role, required.
• Prior MSP experience required
• Prior Healthcare IT experience preferred
• ConnectWise experience preferred
• Experience supporting medical clients, EMR, and HIPAA understanding preferred
Perks:
• Comprehensive Benefits Package
• 401K plus company match
• 9 paid company holidays
• 3 weeks PTO + 1 week sick leave
• Opportunities for growth & development
Thanks for your interest in Dedicated IT!
Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.
$65k yearly Auto-Apply 60d+ ago
IT Asset & Procurement Administrator
Odevo Us OPCO LLC
Information technology consultant job in Miami, FL
Job Description
As part of the IT Operations team, this role will be a part of our US-based IT Operations Shared Services team, which supports multiple companies nationwide. This role will focus on the coordination, tracking, and lifecycle management of IT hardware, software, and licenses, while also providing hands-on Service Desk technical support to ensure timely and effective end-user assistance. The IT Asset & Procurement Administrator plays a key role in maintaining accurate inventory, supporting onboarding and offboarding, managing vendor relationships, and ensuring that equipment and licensing needs are met efficiently and consistently.
This is a hybrid operational role that balances process ownership and coordination with direct technical support, contributing to the reliability, security, and day-to-day effectiveness of Odevo's IT services.
Key Responsibilities
IT Asset Management & Procurement (Primary Focus)
· Coordinate the purchase, tracking, deployment, and recovery of IT hardware, software, and licenses in alignment with Odevo standards.
· Maintain accurate inventory records for laptops, mobile devices, peripherals, and other IT assets across multiple US-based companies.
· Update asset management and ticketing systems to reflect assignments, returns, replacements, and lifecycle status.
· Liaise with approved vendors to request quotes, place orders, track deliveries, and manage returns or RMAs.
· Support software license renewals, seat allocation, and compliance tracking in partnership with IT and Finance teams.
· Maintain procurement documentation, including purchase orders, invoices, contracts, and renewal records.
· Assist with procurement-related audits, reporting, and cost tracking.
· Identify opportunities to improve asset lifecycle processes, inventory accuracy, and procurement efficiency.
Service Desk Technical Support (Secondary Focus)
· Provide first level technical support to Odevo US end-users via the Service Desk, ensuring timely and professional resolution of incidents and service requests.
· Support onboarding and offboarding activities, including device provisioning, access setup, and equipment recovery.
· Troubleshoot issues related to end-user hardware, operating systems, productivity tools, and SaaS applications.
· Document resolutions, procedures, and knowledge articles to support consistent service delivery.
· Escalate complex technical issues to appropriate IT subject matter experts while maintaining ownership and communication.
· Support Service Desk coverage during peak times, absences, or high-volume periods.
Who You Are
Organizationally savvy, with the ability to engage at all levels of an organization.
Ability to articulate new ideas and concepts to technical and nontechnical audiences.
Excellent presentation, communication and interpersonal skills.
Ability to communicate complex problems in a non-technical and simplified manner.
Attention to detail and excellent analytic skills.
Well organized and able to work on own initiative.
Flexibility to travel within the US.
Trusted and respected as a team member with strong collaboration and active listening skills.
Displays intellectual curiosity and integrity.
Motivated and driven by achieving long-term business outcomes.
Ability to work effectively in a team environment and cross-functional teams.
Experience
· Bachelor's degree in Computer Science, InformationTechnology, or related field (or equivalent experience)
· 3-5 years of experience in an IT Service Desk, IT Operations, or technical support role, with prior experience coordinating IT hardware and/or software procurement for internal teams
· CompTIA A+, Network+, Security+, ITIL v4, CITAM, CAMP, CSAM, CHAMP, or related technical certifications preferred
· Proficiency in Microsoft 365, Active Directory, Azure, and Microsoft Intune
· Familiarity with IT asset management concepts, including inventory tracking, lifecycle management, and license compliance
· Proficiency in using Service Desk ticketing software and tools
· Able to communicate fluently in English, both written and verbal
· Understanding of IT service management (ITSM) and InformationTechnology Infrastructure Library (ITIL) principles
· Strong technical and troubleshooting skills specific to IT hardware, software, and cloud platforms
· Awareness of the importance of Security and GDPR requirements
$47k-69k yearly est. 14d ago
IT Systems Administrator
Ascension Federal Services
Information technology consultant job in Miami, FL
IT Systems Administrator Location: Miami, FL, 33101 Job Description
The IT Systems Administrator will be responsible for maintaining and managing the company's computer systems and networks. They will ensure that all systems are up-to-date, secure, and running smoothly. The IT Systems Administrator will also be responsible for troubleshooting any issues that arise and providing technical support to employees.
Responsibilities
Install and configure computer hardware, software, systems, networks, printers, and scanners
Monitor system performance and ensure that all systems are up-to-date and secure
Troubleshoot any issues that arise and provide technical support to employees
Manage user accounts and permissions
Ensure that all data is backed up and recoverable in the event of a disaster
Develop and maintain documentation of all systems and processes
Stay up-to-date with new technologies and industry trends
Requirements
Bachelor's degree in Computer Science or related field
Minimum of 3 years of experience in IT systems administration
Strong knowledge of computer hardware, software, systems, networks, printers, and scanners
Windows, Linux, VMWare
Excellent troubleshooting and problem-solving skills
Ability to work independently and as part of a team
Excellent communication and interpersonal skills
Ability to prioritize and manage multiple tasks
Relevant professional certifications (e.g., MCSE, CCNA, CompTIA Network+) are desirable.
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance/Vision insurance
Life insurance
$47k-69k yearly est. 60d+ ago
IT Global Support Administrator
Unique Vacations
Information technology consultant job in Miami, FL
DO WHAT YOU LOVE!
Unique Vacations, Inc. -- an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts -- is seeking a forward-thinking IT Global Support Administrator to join its remarkable Miami-based, in-house team.
WHO ARE WE?
Unique Vacations, Inc. is an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts. We provide exclusive, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which guests have come to adore for 40 years and counting for Sandals & Beaches Resorts.
You can learn more about the brands we represent by visiting *************** and ****************
We are ever-dedicated to our customers, vendors, and our most precious commodity -- our TEAM! At Unique Vacations, Inc. we know our company is most powerful when everyone can make their mark. When you do what you love, you will be empowered to create the future that you want!
APPLY, CREATE, IMPACT:
If you're ready to make an impact on one of the world's most renowned hospitality brands, we invite you to apply for the IT Global Support Administrator via our career portal: *************************
JOB DESCRIPTION:
The IT Global Support Administrator is responsible for providing technical support of desktop/laptops and mobiles devices, applications, and related technology in the Miami office and remote technical assistance to affiliated offices. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to end users, Network and Sysadmin teams. The employee in this position also assists in the maintenance and testing of network servers and associated equipment. The position's responsibilities require independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment.
JOB ROLES AND RESPONSIBILITIES:
Responsibility for organizing the facilities hardware infrastructure.
The installation, configuration, and ongoing usability of desktop/laptops computers, peripheral equipment and software within established standards and guidelines.
Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Works with Network, Sysadmin, InfoSec and Projects teams as appropriate to determine and resolve problems received from clients.
Interact with numerous computer platforms in a multi-layered client server environment. Ensure desktop computers interconnect seamlessly with diverse systems including associated file servers, email servers, application servers, and administrative systems.
Recommends and / or performs upgrades on systems to ensure longevity.
Works with procurement staff to purchase hardware and software.
Assesses functional needs to determine specifications for purchases.
Maintain an updated electronic equipment inventory in the asset management system and perform periodic inventory audits.
Assist in maintaining LAN/WAN records and, as appropriate, telephone systems cable.
On call responsibilities as required
Stay abreast of advances in technology and make recommendations on how such advances can be used to the benefit of the organization.
Maintaining endpoint inventory in supporting C-Suite users.
COMPETENCE REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications include:
Must have a strong focus on quality customer service.
Must be able to multitask and manage time effectively.
Experience supporting remote users (Windows and Mac).
Experience basic with networking (TCP/IP protocols, LAN/WAN Configuration, DHCP), VPN, Active Directory, Microsoft 365, network troubleshooting.
Technically competent with various software programs.
Flexible during times of change.
Ability to elicit cooperation from a wide variety of sources, including upper management, clients and other departments.
Strong written and oral communication skills.
Must be able to learn, understand and apply new technologies.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Considered as a plus:
ITIL, CompTIA or Microsoft Certification.
Manage Engines Tools (AD Manager, Endpoint Central or other MDM Solutions).
Familiar with IT services managements tools (e.g., Jira, ServiceNow).
EXPERIENCE:
Outlined below are the academic qualifications and length and type of experience deemed necessary by Unique Vacations Inc. in order to perform the role of IT Global Support Administrator competently.
Education: Minimum associate degree in informationtechnology or related field
Experience: Candidates must have a minimum of three years' experience in a similar capacity (IT support, preferably in a global or multinational environment).
BENEFITS:
We offer a full benefits package including:
Health
Dental
Vision
Employer paid life insurance, STD, and LTD
Sick days
Vacation days
9 Holidays
Tuition assistance
Parental leave
401K plan with a company match
Additional perk: After 6 months of continuous employment, you may visit the resorts we represent at a discounted rate.
Once you visit one of the properties, you will not only experience the best of what the brand has to offer but you will get to see first-hand what makes us so passionate and most of all so “Unique”.
ABOUT UNIQUE VACATIONS:
Unique Vacations Inc. is an affiliate of the worldwide representative of Sandals and Beaches Resorts - exclusively providing, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which the guests have come to adore for 40 years and counting for Sandals and Beaches Resorts.
Designed for couples in love, Sandals Resorts boasts 18 Luxury Included resorts located on the Caribbean's best beaches in Jamaica, Bahamas, Barbados, Antigua, Curacao, St. Lucia, St. Vincent and Grenada. The family-friend resorts for everyone, Beaches Resorts offers three magnificent locations in Jamaica and Turks & Caicos.
We are headquartered in sunny South Florida - a hop, skip and a jump from the glorious Caribbean islands.
Learn more about the brands we represent at *************** and ****************
$47k-69k yearly est. Auto-Apply 19d ago
Learn more about information technology consultant jobs
How much does an information technology consultant earn in Sunrise, FL?
The average information technology consultant in Sunrise, FL earns between $47,000 and $103,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.
Average information technology consultant salary in Sunrise, FL
$70,000
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