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  • Delivery Consultant, National Security (NatSec) Professional Services (ProServe)

    Amazon Web Services, Inc. 4.7company rating

    Information technology consultant job in Annapolis, MD

    Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to launch a project on a trajectory to success? Are you familiar with security best practices for applications, servers, and networks? Amazon Web Services is looking for highly talented and technical consultants to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon's world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. We are looking for someone who is passionate about: - Be great fun to work with at AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. - Enjoy working with Intelligence Community customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of Intelligence Community customers. - Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create truly innovative solutions built on AWS. It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. About the team About AWS AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of in design/implementation/operations/consulting with distributed applications experience - 1+ years of software development, or 1+ years of software development experience - Bachelor's degree, or 1+ years of relevant technical position experience - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- 5+ years of IT implementation experience - Experience and technical expertise (design and implementation) in cloud computing technologies - Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience - Experience migrating or transforming legacy customer solutions to the cloud - Experience managing data center operations, including data assurance, monitoring, alerting and notifications demonstrated ability to think strategically about business, product, and technical challenges - Knowledge of compliance and security standards across the enterprise IT landscape Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $118.2k-204.3k yearly 2d ago
  • Radar Systems Engineer

    Johns Hopkins Applied Physics Laboratory (APL 4.6company rating

    Information technology consultant job in Laurel, MD

    Are you interested in playing a critical role in fielding next-generation Navy Radar/EO/IR and Electronic Warfare systems and land-based sensor networks? Do you enjoy working in a creative environment with a team of highly motivated radar engineers? If so, we are looking for someone like you to join our team at APL. We are seeking Radar System Engineers to help field the next generation of Advanced Surface Navy sensors and Land-based Cruise Missile Defense sensor networks. You will work in a teamed environment to analyze live tactical sensor data; identify and solve problems that impact mission requirements; compare to physics-based simulations that provide unprecedented realism and new levels of understanding of system performance in operationally realistic environments in the presence of the world's most challenging threats. As a Radar System Engineer, you will... Creatively apply your technical skills to identify and solve problems. Collaborate with teams of other sensor engineers, software developers, combat system engineers, and physicists. Invent, explore, and use modeling and simulation (M&S) capabilities, data analysis tools, and machine learning algorithms. Apply signal and data processing tools, including machine learning, to large data sets to develop novel algorithms. Investigate and address problems due to emergent phenomenology. Qualifications You meet our minimum qualifications for the job if you have... A BS in Electrical Engineering, Physics, or equivalent technical discipline with some sensor systems engineering experience. Strong understanding of radars and/or physics-based phenomena affecting radar or communications systems. Good interpersonal and communication skills. Willingness to travel up to 5% of the time as needed. Ability to obtain an Interim Secret level security clearance by your start date and can ultimately obtain a Secret level clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship. You'll go above and beyond our minimum requirements if you... Have an MS or PhD in Electrical Engineering, Physics, or equivalent technical discipline and 3+ years of relevant experience. Experience with advanced DoD sensors and combat systems, particularly in the areas described above. Have experience leading technical teams. #LI-KW1 About Us Why Work at APL? The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation's most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates. At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL's campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at ****************************** All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accommodations@jhuapl.edu. The referenced pay range is based on JHU APL's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis. Minimum Rate $85,000 Annually Maximum Rate $180,000 Annually
    $85k-180k yearly 4d ago
  • Systems Engineer

    Mantech 4.5company rating

    Information technology consultant job in Annapolis, MD

    MANTECH seeks a motivated, career and customer-oriented Systems Engineer III to join our team in Annapolis Junction, Maryland. ManTech is currently seeking Systems Engineer III to join our team at Annapolis Junction, MD. We are seeking a Senior Systems Engineer who is a seasoned IT professional responsible for designing, implementing, and a top-level trouble shooter supporting a high-level architecture of an organization's backend infrastructure. You will communicate with other project personnel, Government stakeholders, and senior executives. Responsibilities include but are not limited to: Administer and maintain IT infrastructure by utilizing expert-level knowledge of the Linux operating system, along with deep expertise in server administration, virtualization, and cloud platforms like AWS or Azure, to manage the organization's backend systems. Develop and implement automation solutions through creating scalable automation services using strong scripting and orchestration skills, with proficiency in tools like Python, Bash, and Ansible. Design and manage system architecture by applying systems engineering principles to design, implement, and manage the high-level architecture of the organization's backend infrastructure. Ensure network and system security through a strong understanding of networking and security fundamentals, including TCP/IP, firewalls, and VPNs, to protect the organization's infrastructure. Communicate with stakeholders - Interact directly with government personnel, senior executives, and other project members to discuss technical issues and project status. Provide technical guidance and troubleshooting as a top-level troubleshooter, addressing technical considerations, problems, and issues for both internal teams and government stakeholders. Minimum Qualifications: Bachelor's degree in STEM field or Highschool and 13 years of experience; Associates and 11 years of experience in lieu of degree, a candidate holding a relevant master's degree may be granted 2 years' experience credit for that extra education, a candidate holding a relevant PhD degree may be granted 4 years' experience credit for that extra education. 5 years of position-relevant work experience. DoD 8570.01-m IAT Level II. Strong proficiency in scripting and automation, with hands-on experience in Python, Bash, and an infrastructure orchestration tool like Ansible. Experience in front-end web development to create internal tools and solutions. Proven background as an Orchestration Engineer or in a similar role focused on building scalable automation services. Solid grasp of TCP/IP networking, firewalls, VLANs, and VPNs. Expert-level knowledge of the Linux operating system. Preferred Qualifications: Experience with full-stack development, including creating and interacting with databases and APIs. Knowledge of Infrastructure as Code (IaC) principles, preferably with experience using Terraform. Familiarity with public cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes). Proficiency with virtualization platforms such as VMware vSphere or Microsoft Hyper-V. Exceptional troubleshooting and problem-solving skills, with a talent for systematically diagnosing and resolving complex technical issues. A foundational understanding of traditional Systems Administration principles Clearance Requirements: Must have a current/active TS/SCI Physical Requirements: The person in this position must have the ability to perform tasks while stationary 50% of the time at a computer, with specific emphasis on visual acuity for close-range work. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
    $81k-106k yearly est. 3d ago
  • Missile Defense Systems Modeling and Analysis Engineer

    Johns Hopkins Applied Physics Laboratory (APL 4.6company rating

    Information technology consultant job in Laurel, MD

    Are you looking for exciting opportunities to develop, analyze, and model state of the art concepts in missile defense? Do you love working in an exciting and collaborative environment to tackle challenging technical problems? Do you want to have a meaningful impact on the world around you and contribute to solving critical challenges that face the country? If so, we 're looking for someone like you to join our team at APL. We are seeking a hardworking engineer/mathematician (or equivalent background) to help us develop the next generation of solutions to our nation's most challenging air and missile defense problems. As the threats to our defenses grow, we need creative thinkers and leaders that will push the boundaries of capability to ensure we stay ahead of these threats by thinking outside the box, taking risks, and collaborating across a team of engineers. As a Missile Defense Systems Modeling and Analysis Engineer... Your primary responsibility will be contributing to the development and assessment of Missile Defense systems. You will model, analyze, and lead perform assessments of fielded systems and find opportunities for improvement, propose and develop innovative concepts/algorithms to improve capabilties, and conduct analysis to assess potential future systems performance. You will develop presentations to effectively communicate technical recommendations to APL leadership, government sponsors, and the engineering community. You will contribute to a dynamic group culture to uphold core values through participation in collaborative teams and activities, as well as a dedication to continual improvement, innovation and risk-taking, and developing high quality products. Qualifications You meet our minimum qualifications for the job if you... Have a Bachelor's in electrical engineering, physics, mathematics, or equivalent degree Have at least 1+ years of experience in a professional engineering setting with Department of Defense focus Have proficiency using MATLAB to conduct modeling and simulation, perform analysis, and create vizualizations in a professional setting Excel in a multi-disciplinary team environment Are an effective communicator with excellent written and verbal skills Are able to obtain an Interim Secret security clearance by your start date and can ultimately obtain a Top Secret level security clearance. If selected, you will be subject to a government security investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship. You 'll go above and beyond our minimum requirements if you... Have specific domain knowledge of Missile Defense Agency, Navy, Army, or Space Force systems, sensors, battle managers, and kinetic and non-kinetic capabilities Have proven experience in leading complex, multi-disciplinary analyses Have profiency using version control software to develop MATLAB simulations in a team environment Have proficiency using MATLAB to develop even-driven simulations using object-oriented programming capabilities Have a Top Secret or higher clearance #LI-KW1 About Us Why Work at APL? The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation's most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates. At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL's campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at ****************************** All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accommodations@jhuapl.edu. The referenced pay range is based on JHU APL's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis. Minimum Rate $85,000 Annually Maximum Rate $180,000 Annually
    $85k-180k yearly 2d ago
  • Information Technology Field Technician

    Hcltech

    Information technology consultant job in Baltimore, MD

    Minimum Experience 3+ Years of Field Services/Support Technician As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers. As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices FSO Telecom task: Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.) Configuration of phones using SOP and Phones movement. Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team Desired Qualifications: BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting. Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. Ability to install software for and troubleshoot a wide range of applications. Analytical thinking and problem-solving ability. CompTIA A+ certification or equivalent certification Flexible for travelling to remote sites or cluster Provide assistance for network relates issues Should be able to lift weight up to 30 lbs at waist level Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
    $44k-75k yearly est. 4d ago
  • Network Support Technician

    Unisys 4.6company rating

    Information technology consultant job in Washington, DC

    Network Deployment (Network Support) 2 Months Contract Washington, DC Hours of Coverage and Locations Installation services for inside network transformation will take place from 8:00 PM to 5:00 AM, Monday through Friday. This section outlines the activities, requirements, and responsibilities associated with network deployment for the network refresh/installation project. The primary goal is the physical deployment and turn-up of WAN, LAN, and WLAN environments at each client site. Deployment Scope, Activities, and Responsibilities The deployment scope encompasses various activities, from pre-installation preparations to the actual installation of network devices. Key Deployment Activities and Roles: Network Installation Activities: This includes installing Wireless Access Points, Switches, and Routers, along with performing cable management. Provider Summary of Obligations for Deployment Services: Scheduling resources and completing services per Installation Guide. Performing inside deployment activities: (4-hour visit for 1 engineer). This involves replacing approximately 10 network devices, powering down old devices, installing and cabling up new devices, and ticket updates. Network Technical Skills Cabling Knowledge: Understanding of Ethernet standards (e.g., Cat5e, Cat6, Cat6a). Familiarity with different types of cables and connectors (RJ45, patch panels). Installation Techniques: Proficiency in running, terminating, and testing cables. Knowledge of best practices for cable management and organization. Testing and Troubleshooting: Experience using cable testers and other diagnostic tools (e.g., ethernet testers). Ability to troubleshoot common connectivity issues. Network Fundamentals: Basic understanding of networking concepts (e.g., IP addressing, subnetting). Familiarity with switches, routers, and other networking hardware. Safety Procedures: Knowledge of safety protocols for working in various environments (e.g., avoiding electrical hazards). Soft Skills Problem-Solving: Ability to analyze issues quickly and develop effective solutions on-site. Attention to Detail: Precision in installation and testing to ensure compliance with standards. Communication: Ability to communicate effectively with clients and team members about technical issues and solutions. Time Management: Skill in prioritizing tasks to meet project deadlines efficiently. Adaptability: Flexibility to work in various environments and adjust to unforeseen challenges. #LI-CGTS #TS-3262
    $44k-55k yearly est. 5d ago
  • Information Technology Specialist

    Insight Global

    Information technology consultant job in Rockville, MD

    This role is responsible for installation, configuration, monitoring, documentation and troubleshooting of all desktop computers and mobile devices. This includes workstations, monitors, printers, and other peripheral equipment. The role also provides software and application support, incident response and tracking, assets deployments and asset inventory. Job Profile Tasks/Responsibilities: •Perform daily monitoring of the Helpdesk Ticketing System to ensure all requests are being responded to within the assigned SLA. •Provide support per requests, investigate, and troubleshoot issues. • Provide Tier 1 & 2 technical support for system users. •Manage the Active Directory/Office 365 by creating, changing, and deleting user accounts per request. • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. • Collaborate with Desktop Engineering team to perform system and software testing procedures. • You will update assigned tickets and continuously coordinate necessary work. • Advise management of potential risks that may have an impact on the IT environment. • Assist in the management of Service Desk resources for optimal performance. • Maintain professional demeanor and behavior at all times in all forms of communication. • Perform other duties as assigned by manager. Job Profile Minimum Qualifications: • High School diploma required, with five years of relevant experience • Five years of experience providing IT support in a Windows environment. • Two years of experience with Mac • Experience researching PC and software issues and products. •Hands-on experience working with all types of hardware including laptops, desktops, and printers
    $69k-99k yearly est. 2d ago
  • Information Technology Asset Specialist

    Kamispro

    Information technology consultant job in College Park, MD

    Excellent opportunity to support our client as an IT Asset Specialist. This is currently a 6-month contract and is onsite in College Park, MD (There is a chance for extension based on performance and budget). About the Role The Senior Hardware and Software IT Asset Specialist is responsible for the proactive management of all hardware and software assets across the organization. This role oversees the planning, monitoring, and documentation of technology assets, ensuring full compliance with vendor licensing agreements and contractual obligations. The specialist will support the development of procurement strategies that optimize technology spend and improve lifecycle value. Additionally, this position is accountable for designing, implementing, and enhancing procedures for tracking company assets, ensuring accuracy, quality control, and effective governance throughout the asset lifecycle. Responsibilities Proactive management of all hardware and software assets. Planning, monitoring, and documentation of technology assets. Ensuring compliance with vendor licensing agreements and contractual obligations. Supporting the development of procurement strategies. Designing, implementing, and enhancing procedures for tracking company assets. Ensuring accuracy, quality control, and effective governance throughout the asset lifecycle. Qualifications 3+ years of IT Asset Management experience required. 4-year college degree. Required Skills Strong knowledge of asset management processes and procedures. Excellent inventory and cost-management skills. Experience with various licensing models and a solid understanding of hardware contracts. Proven conceptual, problem-solving, and analytical skills, with the ability to provide sound technical advice to customers, managers, and technical staff. Excellent communication and interpersonal skills. Strong attention to detail, organizational skills, and the ability to follow established processes. ITAM-specific capabilities such as software license management and hardware lifecycle governance.
    $69k-99k yearly est. 1d ago
  • System Administrator

    Exela Technologies 3.8company rating

    Information technology consultant job in Capitol Heights, MD

    About the Role: As a Systems Administrator, you will play a vital role in ensuring the stable operation of our in-house computer software systems. This position involves planning, developing, installing, configuring, maintaining, supporting, and optimizing computer systems to meet the organization's operational requirements. You will collaborate with IT teams and stakeholders to implement effective solutions that enhance system reliability, performance, and security. Essential Job Responsibilities: · System Planning and Development: Collaborate with stakeholders to understand business requirements and translate them into technical specifications for system development and implementation. · Plan and design computer systems architecture, including servers, databases, networks, and applications, to meet current and future organizational needs. · Installation and Configuration: Install, configure, and deploy computer software systems, applications, and tools according to established procedures and best practices. · Ensure proper integration and compatibility of software components within the existing IT infrastructure environment. · Maintenance and Support: Perform routine maintenance tasks, such as software updates, patches, and security enhancements, to ensure the ongoing stability and security of computer systems. · Provide technical support and troubleshooting assistance to end-users and IT teams to resolve system-related issues and minimize downtime. · System Optimization: Monitor system performance and capacity utilization to identify areas for optimization and improvement. · Implement proactive measures, such as performance tuning and resource optimization, to enhance system efficiency and reliability. · Security and Compliance: Implement and enforce security policies, procedures, and protocols to safeguard sensitive data and protect against cybersecurity threats and vulnerabilities. · Ensure compliance with regulatory requirements, industry standards, and internal policies related to system security and data protection. · Documentation and Training: Maintain accurate documentation of system configurations, procedures, and troubleshooting steps for future reference and knowledge sharing. · Provide training and guidance to end-users and IT staff on system usage, best practices, and security protocols. Qualifications: · Bachelor's degree in computer science, information technology, or a related field; equivalent combination of education and relevant experience may be considered. · Experience in systems administration or related IT roles, with a strong understanding of computer systems architecture, networking principles, and software applications. · Proficiency in installing, configuring, and supporting operating systems (e.g., Windows, Linux), virtualization technologies (e.g., VMware, Hyper-V), and server hardware. · Hands-on experience with system monitoring tools, backup and recovery solutions, and security protocols (e.g., firewalls, intrusion detection systems). · Strong problem-solving skills, attention to detail, and ability to work independently or collaboratively in a dynamic environment. · Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders and convey technical concepts to non-technical audiences. · Experience in Windows (2019 and 2022) server administration (3 Years) · Strong in Active directory · Experienced in Linux · Strong in Group Policy · Experienced in SQL · some Network exposure · Experience in VM management , Strong in Scripting Power shell, Python, Bash
    $69k-92k yearly est. 4d ago
  • IT Engineer - Managed Services

    Bowman Williams

    Information technology consultant job in Columbia, MD

    IT/ System Engineer (Level 2, 2.5, or 3) - Managed Services | Columbia, MD Salary: $85,000-$120,000 + Benefits (dependent on level of experience) A growing Managed Service Provider (MSP) in Columbia, MD is seeking a System Engineer to serve as the top escalation point for their help desk. This is a client-facing, support-focused role where you'll handle advanced troubleshooting, mentor junior techs, and provide onsite support at client locations (~25% local travel). This position is ideal for an experienced engineer who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and values both technical depth and customer interaction. What You'll Do: Act as the highest-level escalation point for inbound tickets and calls Own tickets end-to-end, escalating to vendors only when necessary Troubleshoot across a wide range of technologies, from desktops to advanced networking and cloud Configure and manage client backups Mentor L1 and L2 engineers, setting standards for documentation and client communication Provide onsite support for escalations, upgrades, and client visits (~25%) Maintain documentation and time entries in Autotask (or similar PSA) Partner with leadership to address recurring issues and improve processes What You Bring: MSP industry experience is required Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID/Azure AD) Windows Server & Virtual Servers Networking & Security (SonicWall firewalls, HP switches, VLANs, VPNs, routing basics) Experience with Autotask (or similar PSA/RMM tools) Excellent communication skills; able to simplify technical concepts for non-technical users Proven ability to mentor and support junior engineers Reliable transportation for local client visits (~25%) Must pass background check and drug screen Compensation & Benefits: Salary: $85K-$120K Benefits: Medical, Dental, Vision (partial coverage) + 401(k) PTO: 2 weeks PTO + 1 week sick Mileage reimbursement: $0.70 per mile
    $85k-120k yearly 2d ago
  • IT Systems Programmer

    Veritas Partners 4.5company rating

    Information technology consultant job in Baltimore, MD

    RESPONSIBILITIES: The IT Systems Programmer is responsible for designing, developing, maintaining, and improving software solutions to meet specific needs for the company, it's employees and clients. Will maintain Core code repositories and versioning for SDLC and Compliance policies. ESSENTIAL FUNCTIONS: 1. CORE FINANCIAL SYSTEM ANALYSIS AND DESIGN: Contributes to system design, planning, and analysis of all core processing. Assesses new functionality of existing software applications on Core and identifies areas for improvement or enhancement. Recommending, designing, authoring, and testing new and/or existing programs within industry-standard programming practices and procedures. Manages and maintains core environment scripts/programs developed in-house or otherwise acquired from another FI for use. Responsible for appropriately maintaining flow charts and systems operations diagrams. Creating Batch and UI scripts on the Core System. Core System analysis and program technical support point of contact. Monitoring program/script performance on Core. 2. CORE FINANCIAL SYSTEM DEVELOPMENT: Develop and test new Core Batch and UI Scripts based on business requirements. Modify and maintain existing programs to improve the efficiency of execution, performance functions, and accuracy of results. Debug programs and correct logic and/or syntax errors to ensure smooth operations. Developing and/or modifying Batch and UI scripts on Core to meet business reporting needs. Enhancing or augmenting the use of Core interfaces for websites and applications. Develop and/or modify Reports on Core to meet business requirements. Leveraging the KeyBridge API for Core enhancement and efficiency Responsibilities: Creates and scripts for Core daily processing workflows. Assists with the execution of daily jobs and processing, including the establishment of processing schedules. Assists with automation workflows consistent with operational business rules. Creates reports on Core to satisfy business and/or regulatory needs. Troubleshoots errant reports and inaccurate reporting. Repairs or restructures data within the Core database to improve operational efficiencies in processing and reporting. 3. TESTING AND QA: Conducts thorough testing to ensure applications function correctly and meet requirements. Perform code review for quality control in both in-house and acquired custom code. Designing, running, and monitoring application performance tests and delivering efficient code. Maintains SDLC and adheres to coding standards where applicable. Maintains the SDLC and Code deployment workflow to ensure adherence with Change Management. Maintains QA best practices and adheres to SDLC Policies for code creation, testing, and deployment. REQUIREMENTS: 4+ years' in a systems programming or development role. Proficiency with programming languages such as Bash, Java, JavaScript, and SQL. Java and SQL experience is 100% required. Familiarity with Powershell is a plus.
    $85k-116k yearly est. 5d ago
  • Information System Analyst

    Solomonedwards 4.5company rating

    Information technology consultant job in Jessup, MD

    Distribution company headquartered in Maryland is looking to hire an Information System Analyst to lead the development, maintenance, and optimization of business software systems. This is a diverse role that will support a variety of software support functions, including gathering business requirements, coding, UAT, and help desk support. Specific duties include the following: Gather business requirements and ensure ERP system meets evolving business needs Design and implement system functionalities Provide basic programming and work closely with 3rd party software vendors on more complex programming needs Provide technical support to end users Troubleshoot system issues to ensure reliability and optimal performance Develop and maintain reports Perform software systems testing Required qualifications include the following: Strong ERP understanding, including how business processes flow through the system Programming language proficiency- Progress or BASIC programming languages preferred Ability to work with various business groups and end users Excellent customer service skills Previous experience working in an inventory-based industry such as retail, distribution, or manufacturing
    $78k-118k yearly est. 3d ago
  • Systems Engineer-W2 Only

    Ntech Workforce

    Information technology consultant job in Baltimore, MD

    Terms of Employment • W2 Contract, 24 months is On-Site • The office is located in Windsor Mill, MD (with travel once a week to Bethesda, MD) • Shift Schedule: M-F 09:00 AM-05:00 PM Overview Our client is seeking a Systems Engineer to provide crucial IT support for real-time systems within their electric operations and distribution control rooms. This role is a 2-year contract and involves supporting control room operations and distribution operations at BGE and PHI. Key activities include supporting enterprise-level datacenters , and working on hardware refresh projects for storage infrastructure, servers, and real-time system workstations Responsibilities • Provide Windows 10/11 Desktop Support and troubleshooting for Windows workstations. • Offer support for Server Hardware, including troubleshooting hardware failures. • Support control room operations for transmission and distribution at BGE and PHI. • Support enterprise-level datacenters utilizing hardware from HPE, Dell, Cisco MDS, and NetApp storage. • Participate in refresh projects for storage infrastructure, server hardware for multiple utility projects , and real-time system workstations. • Comfortable with imaging Windows workstations and supporting the Windows Operating System. • Familiarity with IT Change Management processes. • Interface with the business, including control room operators, technical leads, and management Required Skills & Experience • Associates degree or higher. • At least 2 years of experience supporting IT systems at a medium to large company • Desktop Support for Windows 10 & 11. • Experience with Server Hardware Support and troubleshooting failures • Familiarity with HPE OneView and Dell Open Manage. • Knowledge of Windows Networking and TCP/IP networking. • Familiarity with domain administration. • Experience with ticketing/service management tools like ServiceNow and JIRA. • Familiarity with IT Change Management. • Familiar with latest generations of server and desktop hardware. • Experience with NERC CIP. • Must have reliable transportation to travel between the EOB and BCC sites. • Strong Communication Skills to interface with the business in control rooms, technical leads, and management • Leadership ability Technical Skills • Primary Skills: Desktop Support, Windows 10 & 11, Server Hardware Support, Windows Networking, ServiceNow, JIRA, Change Management, NERC CIP Experience, Strong Communication, Leadership • Secondary Skills: NetApp, VMware, Cisco MDS, PowerCLI, PowerShell ________________________________________ nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.
    $75k-100k yearly est. 1d ago
  • Systems Engineer (5240)

    Metrostar 4.3company rating

    Information technology consultant job in Washington, DC

    This position requires an active TS/SCI security clearance in order to be considered; clearance sponsorship is not available. As a Systems Engineer, you'll collaborate with other engineers to define system requirements, architecture, and design, with the goal to make an impact across the federal government. In supporting the program, you will be required to work 5 days/ per week onsite in the client's Washington, DC location. What you'll do: Collaborate with other engineers to define system requirements, architecture, and design Collaborate closely with key stakeholder partners and IT team to evaluate customer requests for new systems, applications, product standards, and services. Work on the core platform to create and optimize all functions needed to establish a strong platform infrastructure. Perform risk assessments and develop mitigation strategies and ensure compliance with industry standards and regulations. Analyze and validate system designs against requirements and specifications. What you'll need to succeed: 8-10 years of experience as a Systems Engineer provisioning, installing, and supporting on-premise mission critical systems Experience maintaining and managing a on-premise VMWare infrastructure In-depth experience with Infrastructure as Code (IaC), containerization, Kubernetes, Ubuntu, and CI/CD Automation Experience working in a DevSecOps environment Ability to work well on a team as well as individually Ability to think out of the box to help with troubleshooting issues and providing innovative solutions that fit customers' needs Ability to establish and maintain a high level of client trust and confidence with your skills A Bachelor's Degree Active TS//SCI clearance What will make you stand out: Experience with system monitoring tools such as SolarWinds, Grafana, and Prometheus Expertise with container orchestration tools (Rancher, OpenShift, etc.) Experience hardening and securing containers Previous experience with commercial cloud (e.g., AWS, Azure) Passion for learning new development concepts, methodologies, and technologies Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades. What we want you to know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. Not ready to apply now? Sign up to join our newsletter here. "EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company's Affirmative Action Plan. This plan is available for inspection upon request by emailing *******************."
    $83k-105k yearly est. 5d ago
  • Network Administrator

    Kavaliro 4.2company rating

    Information technology consultant job in Hyattsville, MD

    Kavaliro is seeking a Network Anniversary to support a client in Maryland. Work with Application Developers to ensure the new applications implemented on the enterprise network perform within expectations and do not negatively affect the performance of existing applications. Design and monitor application performance tests, analyze performance test data, make recommendations on application design and hardware resource needs. Present analysis and capacity projections to systems management and business partners. Identify changes in the systems architecture, applications or hardware that may impact performance or capacity of Windows based Servers. Design, develop, and produce performance and capacity reports that accurately reflect the state of the systems being monitored. Analyze performance data and determine appropriate thresholds for automated alerting. Experience Level: 3+ Years. Skill Set: High level of experience with Server Systems. Advanced Knowledge and Experience with Server Capacity Planning, Server Performance and Server Performance Software Use/Support. The Network Administrator will assist with the proper maintenance of the LAN, Wireless, and WAN voice and data networks. The Associate IT Support Technician will provide Level 1 support and troubleshooting to resolve Network and Telephony issues. The Associate IT Support Technician will assist with ensuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network including, but not limited to client hardware and software issues related to Network Telephony. This includes installing, maintaining, and managing all data network/telephony equipment such as phones, routers, LAN switches, wireless, servers, backup systems, network management and diagnostic tools, etc. under supervision. The IT Associate Support Technician will also assist with network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. The Associate IT Support Technician will perform basic inventory management processes and create equipment Return Material Authorizations RMAs and track these through to problem resolution. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
    $63k-80k yearly est. 2d ago
  • Systems Engineer IV

    Encode, Inc.

    Information technology consultant job in Washington, DC

    The Systems Engineer IV provides advanced engineering support for cloud and on-premise infrastructure, with a primary focus on architecting, deploying, and maintaining AWS environments. This role collaborates closely with internal IT teams to enhance infrastructure reliability, automate provisioning, and support enterprise-level systems operations. Key Responsibilities Architect, engineer, configure, and deploy AWS and related infrastructure technologies using approved organizational standards. System Engineer IV Partner with Systems Operations to build self-service infrastructure provisioning, CI/CD delivery pipelines, logging tools, and monitoring services. System Engineer IV Maintain and update system documentation as needed. System Engineer IV Collaborate with IT Operations Engineers to install, configure, and support physical and virtual server environments. System Engineer IV Continuously monitor, troubleshoot, and improve infrastructure performance and stability. System Engineer IV Operate enterprise monitoring, alerting, backup, antivirus, anti-spam, and malware protection tools, as well as offsite storage and data-mirroring systems. System Engineer IV Core Competencies Forward-thinking and able to anticipate operational needs. System Engineer IV Strong critical thinking and analytical problem-solving skills. Demonstrates adaptability, openness to innovation, and change. Communicates effectively across multiple channels with emotional intelligence. Performance-focused, with the ability to set and meet clear goals. Customer-oriented with a commitment to service excellence. Committed to continuous learning and developing self and others. Collaborative mindset with the ability to work across teams and stakeholders. System Engineer IV Required Skills & Experience 7-10 years of directly related IT systems engineering or administration experience. System Engineer IV Strong AWS cloud architecture experience, including CLI usage. Expertise in Shell scripting (Shell, Perl, Python). Hands-on experience with Unix/Linux installation, administration, operations, and maintenance. Proficiency with Unix/Linux security tools, ports, protocols, routing, and switching in firewalled WAN environments. Extensive experience with AWS services such as ECS, EC2, API Gateway, S3, Lambda, etc. System Engineer IV Experience managing Public Cloud infrastructure environments. Advanced skills in designing, developing, and troubleshooting new and existing scripts. Experience operating in a mature enterprise IT environment. Preferred/Bonus Skills Experience with RHEL Satellite Server. Experience with Puppet configuration management. Familiarity with Atlassian tools (e.g., Jira, Confluence). System Engineer IV Education & Certifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience of 8+ years). System Engineer IV AWS Certification preferred. System Engineer IV Experience Requirement A minimum of 10 years of total professional experience performing related duties in systems engineering or similar roles.
    $76k-101k yearly est. 1d ago
  • Cloud Systems Engineer

    Take2 Consulting, LLC 3.7company rating

    Information technology consultant job in Washington, DC

    Take2 has proven experience bridging the intersection of technology and people solutions. As a proven, trusted provider for our Federal and commercial clients, we provide the right solutions, at the right time through trusted partnerships, customized to solve our client's unique business challenges. Take2 invests time, discipline, and rigor into our technology and people solutions, as well as utilizes our proprietary People Cloud. Whether we are bridging the gap between IT talent and our customers' business challenges, Take2 will work as a partner to best resolve client needs. Take2 is hiring an experienced Cloud Systems Engineer. This role requires you to be eligible for a Federal clearance to interview. This position is onsite and will require you to work out of Washington, D.C. Overview The C&CA Systems team is seeking cloud professionals proficient in administering AWS GovCloud cloud service platform. Become part of a team responsible for building a cloud business platform within the Federal Reserve Board. At least five years of demonstrated experience supporting cloud platforms. As a Senior Cloud Systems Engineer, we require 10 years of experience in the field of technology including application development, 5 of which focused on supporting cloud technologies. Education Preference Candidates should possess a bachelor's degree in computer science, information technology, or a related field. Clearance Requirements Public Trust Onsite Requirements On-Site Responsibilities Design and create custom cloud applications tailored to project needs. Set up and configure DevSecOps pipelines for secure cloud environments. Partner with cloud platform and development teams to manage and enable cloud infrastructure supporting business applications. Deploy, migrate, and maintain secure systems for IaaS, PaaS, and SaaS environments. Develop software following SDLCs including DevOps, Agile, Lean, or Iterative methodologies. Utilize high-level programming languages such as Python, PowerShell, or Infrastructure as Code tools like Terraform or AWS CloudFormation. Implement automation, CI/CD pipelines, and containerization practices, with experience using GitLab or Azure DevOps preferred. Work with AWS service offerings and government cloud environments, ensuring compliance with security standards. Apply knowledge of cloud architectures, web servers, load balancers, and storage solutions like AWS Load Balancer. Support cloud migration efforts and optimize solutions for cost efficiency. Incorporate security best practices, including cloud federation technologies such as SAML, Okta, OAuth, and OpenID Connect. Qualifications Ten years of experience in technology, including five years supporting cloud platforms. Proficiency with AWS environments, especially AWS GovCloud. Experience designing and deploying secure cloud solutions across IaaS, PaaS, and SaaS. Strong understanding of cloud-based architectures, security, and cost optimization. Skilled in programming languages and infrastructure as code, especially Python 3.x, PowerShell, AWS CloudFormation, Terraform, or AWS CDK. Knowledge of RESTful Web Services, AWS API Gateway, and cloud security protocols. Experience with CloudWatch, CloudTrail, Lambda, RDS, Aurora, and other AWS components. Familiar with highly secure operating environments, FISMA, FedRAMP, and related compliance standards. Desired Skills Additional experience with data lakes, lake formation, and analytics architectures. Containerization expertise using Docker, Kubernetes (EKS, ECS, Fargate). Familiarity with the AWS Well Architected Framework and enterprise observability platforms like Splunk. Knowledge of Data Quality testing tools such as Great Expectations or Glue Data Quality. Direct management of AWS services including CloudTrail, CloudWatch, S3, RDS/PostgreSQL, and Lambda.
    $78k-95k yearly est. 1d ago
  • TraCSS System Engineer

    Spacenav

    Information technology consultant job in Suitland, MD

    SpaceNav is seeking a talented Systems Engineer to join our team. This full-time position will be based on-site at the NOAA Satellite Operations Facility located in Suitland, MD, and will support NOAA's Office of Space Commerce (OSC) in developing the Traffic Coordination System for Space (TraCSS). As a TraCSS Systems Engineer, you will be responsible for defining and managing TraCSS system requirements, anticipating future needs for the TraCSS system, and assessing SSA software vendors. A strong foundation in mathematics and engineering is required, along with a deep understanding of the mathematical principles underpinning key astrodynamics and SSA concepts - such as orbit determination, covariance realism, maneuver planning, and conjunction assessment. Responsibilities Manage the set of TraCSS system and software requirements Develop operational user scenarios and test cases that will be used in product validation and operational acceptance testing. Work with the Office of Space Commerce staff to evaluate, test, and onboard third-party SSA data products and services. Coordinate with DoD personnel, satellite operators, and other mission stakeholders in support of the SSA mission. Participate in technical discussions between government agencies and industry. Qualifications US citizenship required. Bachelor's degree in aerospace engineering, physics, mathematics, or related field. 2+ years of relevant work experience in satellite operations. Familiarity with cloud computing technologies. Experience with software development lifecycle and agile methodologies. The salary range for this role is $100,000 - $120,000 per year.
    $100k-120k yearly 4d ago
  • Technical Support Engineer

    HMS Networks 4.5company rating

    Information technology consultant job in York, PA

    🚀 Ready to help shape the future of connected industry? Apply today and bring your technical expertise to a global leader in industrial communication and automation! This is a hybrid-style role based in York, PA. About HMS We shape the connected world! HMS Networks makes the world more connected, productive and sustainable. HMS industrial communication products enable millions of machines such as robots, drives and HVAC systems to get connected to software and systems - A necessity to meet the future demands for energy efficiency and sustainability. Position Summary The Technical Support Engineer plays a key role in helping customers successfully connect, configure, and operate our solutions. In this customer-facing technical role, you will troubleshoot issues, analyze system behavior, and provide clear, actionable guidance that strengthens customer confidence in HMS. You'll own case resolution from initial contact through closure and collaborate with senior technical experts when deeper investigation or advanced problem-solving is required. This role directly contributes to our mission of making the world more connected, productive, and sustainable. Essential Job Functions Customer support including fault replication, software/hardware troubleshooting and configuration. Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Uses technical expertise using standard operating and diagnostic protocols to resolve complex system issues. Identifies, documents, and escalates customer issues as appropriate. Monitors and tracks all support tickets, provides call/email status updates at regular intervals and communicates status to customers. Provides subject matter expertise to customers in the specified product area. Uses strong written and interpersonal skills to convey technical information to customers in understandable terms. Has the ability to manage customer relationships, expectations, and problem resolution. Maintains a professional demeanor when faced with difficult situations. The successful candidate will have a can-do attitude combined with strong customer support skills and ability to manage diverse projects. Minimum Requirements Associate degree in Electrical Engineering Technology, Computer Information Systems, Electronics/Engineering Technology, or a related technical field, OR Equivalent combination of education and hands-on experience. Demonstrates oral and written communication skills to effectively interface with all levels of management and staff, customers and outside business contacts. Attention to detail and accurate recordkeeping abilities are a must. Must have a basic understanding of Microsoft Office applications. Proficiency with English language both written and verbal communication. Preferred Qualifications Previous experience troubleshooting electronic equipment Previous experience using Zendesk or a similar system for ticket tracking. Additional language skills in Spanish, French, Portuguese a plus. Knowledge of or experience with industrial automation systems including Panel Meters, PLCs, drives, HMI, I/O, instrumentation, sensors, basic TCP/IP network skills, and other devices used in industrial control systems Travel As needed 5% About You You're someone who loves digging into technical challenges and turning confusion into clarity. You get energy from helping customers and pride yourself on staying calm, professional, and solutions focused even when the pressure is high. You enjoy being the person others rely on to troubleshoot, explain complex concepts in simple terms, and guide them toward success. You're curious, hands on, and eager to keep learning, whether that means exploring new technologies, improving your troubleshooting skills, or diving deeper into industrial automation. You ask smart questions, document what you learn, and collaborate well with teammates when problems require a deeper level of expertise. Most importantly, you take ownership. You follow through, communicate proactively, and treat every customer interaction as an opportunity to build trust and confidence in HMS. HMS Networks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HMS Networks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $64k-96k yearly est. 3d ago
  • Radar Systems Engineer

    Johns Hopkins Applied Physics Laboratory (APL 4.6company rating

    Information technology consultant job in Laurel, MD

    Are you interested in developing advanced radar systems to make an impact on our nation's defense? Do you want to be part of an enthusiastic team dedicated to advancing the state of the art in radar systems? How about contributing to the design and test algorithms for defense against missiles, including but not limited to Hypersonics? If so, we're looking for someone like you to join our team at APL! We are seeking a creative and highly motivated problem solver to help us develop and analyze advanced radar systems within the Air and Missile Defense Sector, the Sensor Systems Engineering Group (A2B). You will work with other APL engineers as well as outside prime contractors and government sponsors. You will engage with a hardworking and enterprising team of scientists and engineers working to develop high-impact solutions for the Nation's defense. We are committed to excellence and strive to cultivate an environment of collaboration, coordination, creativity, and initiative. We value earnest communication, technical effort, and positive mindsets. Be part of a team of talented engineers tackling national security challenges! As a Radar Systems Engineer, you will... Conduct analysis of radar systems utilizing existing high fidelity radar system to understand capabilities and limitations of systems under highly variable operational conditions Research and develop realizable solutions to gaps and opportunities identified through modeling, simulation, and analysis Provide insightful documentation on analysis findings and new concepts Interact with sponsors to understand program priorities, share analysis results, and introduce new concepts Participate in design reviews, technical interchanges, working groups, and program status meetings, either as a presenter or as a reviewer Participate in meetings and collaborations at Navy and vendor locations Have the opportunity to develop and propose ideas for APL Internal Research and Development funding Qualifications You meet our minimum qualifications for the job if you... Have a Bachelor of Science degree in Physics, Mathematics, Electrical Engineering, Computer Science, Computer Engineering or related technical field Have at least 1-year of experience in Aerospace, Hypersonics, Radar, or RF systems Have familiarity with Python, MATLAB, MATLAB Toolboxes, and Microsoft Office products Possess excellent interpersonal skills and be able to effectively interact with sponsors, management, and working group team members in a fast-paced environment Are able to obtain an Interim Secret, clearance by your start date and can ultimately obtain a Secret level clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship. You'll go above and beyond our minimum requirements if you... Have an M.S. in the fields listed above Have 2+ years experience in Aerospace, Hypersonics, Radar or RF systems Can manage and manipulate large data sets and utilize various machine learning techniques Have experience scripting and coding in a variety of languages, applying signal processing, ML, stochastic processes, AI, or related subject areas to algorithm development for radar domain problems for phased arrays, dense mediums, digital radar, multi-static radar Current Secret clearance with an ability to obtain higher-level clearances About Us Why Work at APL? The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation's most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates. At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL's campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at ****************************** All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accommodations@jhuapl.edu. The referenced pay range is based on JHU APL's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis. Minimum Rate $85,000 Annually Maximum Rate $180,000 Annually
    $85k-180k yearly 2d ago

Learn more about information technology consultant jobs

How much does an information technology consultant earn in Towson, MD?

The average information technology consultant in Towson, MD earns between $61,000 and $111,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.

Average information technology consultant salary in Towson, MD

$82,000
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