Information technology consultant jobs in Visalia, CA

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Consider the Office of the Fresno County Superintendent of Schools ("FCSS") for a meaningful career and work with a team of caring, highly skilled professionals. FCSS collectively supports strong academic programs, career technical education and the arts for all students in Fresno County. With more than 1,400 employees working across the central valley, we manage to maintain a family like atmosphere. Explore the website to learn about FCSS and how you can join a team of incredible people with a common goal, providing the best educational experience for all students. See attachment on original job posting CLICK ON THE /ESSENTIAL ELEMENTS TO REVIEW POSITION REQUIREMENTS. Only those meeting the position requirements will move forward for review. Required: Two (2) Letters of Reference. It is recommended that letters of references be authored by professional affiliations and specific to the open position. Salary placement: The successful applicant will be placed on the appropriate salary schedule based on the range of the position being filled. The successful applicant will be placed on Step 1 unless given credit for prior verified related professional experience. Applicant shall provide all related professional experience on application materials for salary verification. IMPORTANT NOTE TO APPLICANTS When submitting an application and required documents, please note the following: •Required documents submitted after the closing date and time of position will not be considered. •Once position has closed, please do not upload or change required document attachments. •Please print and view for the required documents, qualifications and experience needed for this position. Once position closes you will not be able to go back and view. Complete the application and resume THOROUGHLY and be SPECIFIC. Meeting minimum qualifications for a position does not assure the candidate of an interview. CLICK ON THE /ESSENTIAL ELEMENTS TO REVIEW POSITION REQUIREMENTS. Only those meeting the position requirements will move forward for review. Required: Two (2) Letters of Reference. It is recommended that letters of references be authored by professional affiliations and specific to the open position. Salary placement: The successful applicant will be placed on the appropriate salary schedule based on the range of the position being filled. The successful applicant will be placed on Step 1 unless given credit for prior verified related professional experience. Applicant shall provide all related professional experience on application materials for salary verification. IMPORTANT NOTE TO APPLICANTS When submitting an application and required documents, please note the following: •Required documents submitted after the closing date and time of position will not be considered. •Once position has closed, please do not upload or change required document attachments. •Please print and view job description for the required documents, qualifications and experience needed for this position. Once position closes you will not be able to go back and view. Complete the application and resume THOROUGHLY and be SPECIFIC. Meeting minimum qualifications for a position does not assure the candidate of an interview. * Letter of Introduction * Letter(s) of Reference (Two (2) Letters of Reference. It is recommended that letters of references be authored by professional affiliations and specific to the open position.) * Resume Comments and Other Information Once your application has been successfully transmitted to the Fresno County Superintendent of Schools, you will receive an automated response from EDJOIN. Please ensure that you have received this email; it will contain information on the next steps of the selection process. Equal Opportunity Employer The Fresno County Superintendent of Schools does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, religious creed, age, marital status, pregnancy, physical or mental disability, medical condition, veteran status, gender, gender identity, gender expression or sexual orientation, or any other basis protected by federal, state or local law, ordinance or regulation, in its educational program(s) or employment. Employees of this County are required to comply with the provisions of Title VI of the Civil Rights Act, Title VII, and Title IX of the 1972 Educational Amendments, and the ADA Act of 1990. No person shall be denied employment solely because of any impairment which is unrelated to the ability to engage in activities involved in the position(s) or program for which application has been made. Upon the job applicant providing notice to the Fresno County Superintendent of Schools, a reasonable accommodation will be provided to applicant so he/she may participate in the hiring process. Any offer is contingent upon fingerprint clearance, maintenance of all credentials and/or certificates necessary to perform the duties of the above entitled position, current medical verification that incumbent is free of active tuberculosis and/or physical examination clearance. Certain criminal charges may also impact any job offer.

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $16.06 - $24.09 As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, POS and TV Mounting

Shift: Day Rate: $28.00 - $35.00 The IT Specialist is responsible for maintaining and supporting all technology systems within the juice manufacturing plant, including hardware, software, network infrastructure, production systems, and user support. This role ensures smooth day-to-day plant operations by troubleshooting issues, implementing technology solutions, and maintaining compliance with company IT policies and cybersecurity standards. Key Responsibilities: Provide on-site and remote IT support for all plant employees and departments. Install, configure, and maintain plant computers, printers, scanners, network devices, and related peripherals. Maintain and troubleshoot production-related IT systems such as PLCs, HMI interfaces, labeling systems, and manufacturing software. Manage and support ERP, inventory, and production tracking systems. Coordinate with corporate IT or external vendors for system upgrades, backups, and security updates. Monitor network performance and resolve connectivity or performance issues. Manage user accounts, permissions, and access controls in accordance with company policies. Ensure data security and backup procedures are properly followed and documented. Support implementation of new technology, including hardware, software, and automated systems. Provide employee training on system use and IT best practices. Maintain accurate documentation of IT assets, configurations, and support tickets. Participate in audits, safety programs, and continuous improvement initiatives related to IT systems. QualificationsQualifications: Education & Experience: Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2-4 years of IT support experience, preferably in a manufacturing or industrial environment. Technical Skills: Strong knowledge of Windows operating systems, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP). Experience with ERP, MES, or inventory management systems. Familiarity with PLCs, SCADA, or other production automation systems (a plus). Understanding of data backup, cybersecurity, and user support processes. Ability to troubleshoot hardware, software, and connectivity issues efficiently. Soft Skills: Excellent communication and interpersonal skills. Strong problem-solving abilities with attention to detail. Ability to work independently and prioritize multiple tasks. Team-oriented mindset with flexibility to support production needs on short notice. Physical Requirements: Ability to lift up to 25 lbs occasionally. Must be able to walk through production areas and climb stairs as needed. Availability for occasional after-hours or weekend support during system upgrades or outages. #EmploynetJobsVisalia

Absolute Lock and Security in Newhall, CA is searching for a commercial Sub-Contractor Locksmith Technician to work in Fresno, CA. This is a contract position, which will include locksmith-related skills, low-voltage electrical work, problem-solving, and other simple carpentry. We pay our Sub-Contractor Locksmith Technician a competitive pay rate of $85,000 per year. Duties & Responsibilities: Provide locksmith services for commercial locations. Provide recommendations regarding industry best practices for locking devices and hardware applications and installations. Maintain a basic inventory of spare parts and components for supported devices. Install, repair, and re-key cylinders; evaluate and repair door locks; fabricate and provide maintenance in a timely manner. Qualifications: Must have and maintain a current State Locksmith documentation (when needed) and be proficient in all aspects of locksmith services including installation, operation, maintenance, troubleshooting, and repair of locks currently installed. Ability to Re-key and repair desks and file cabinets. Must be able to cut keys by code. Experienced with commercial panic/exit hardware. Experienced with Low Voltage work preferred. Experience with door closers. Must possess excellent troubleshooting skills. Must be able to work with little supervision, and be able to drive to job locations quickly and efficiently. Candidates must successfully pass a background check, and we also conduct pre-employment drug testing. Please note that any job offer extended will be contingent upon the results of both background and drug testing.

Information Technology Consultant (Technology Support Specialist I) Compensation and Benefits Anticipated Hiring Salary Range: $4,595 - $5,073 per month Full CSU Classification Salary Range: $4,595 - $6,694 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here. Job Summary Each Technology Support Specialist - Level 1 (TSS-1) is typically an entry-level professional who utilizes an understanding of information technology principles and the application of maintenance and troubleshooting practices to resolve technology support issues. Normally operates under established guidelines to deliver day-to-day objectives or narrowly defined components of projects. The position works closely with other Technology Support Specialists (TSS) and provides tiers 1 & 2 support to faculty, staff, and students for a college, school, or division as directed. TSS-1 assists the Lead TSS in on-site support and responds to the end-user IT service needs of faculty, staff, and students. The TSS-1 works in conjunction with the Technology Services Service Desk and second-level support teams to meet these needs in the most effective manner. The TSS-1 works under the general direction of the Manager of Technology Support Services and may also receive direction from a Lead IT Liaison. The TSS-1 shall work directly with the Lead TSS to gain the knowledge, skills, abilities, and experience needed to be fully proficient in performing most or all the duties in the area they are assigned. The goal of the TSS-1 is to gain knowledge, skills, and abilities like those of the TSS-2. TSS-1 provides first contact resolution, on-site support, and works with the response of central IT resources and Lead TSS to meet the IT needs of colleges, schools, and divisions. These staff members serve as technical support to faculty and staff on software and hardware relevant to the specific mission of the organizations they serve. TSS-1 will seek to deliver IT services in a manner aligned with the priorities and practices of the colleges, schools, and divisions they serve, with best practices defined by Technology Services, in conjunction with the Technology Services strategic plan and university strategic plan. TSS-1 works both as members of a team supporting the colleges, schools, and divisions, and performs work identified and outlined by Lead TSS. They participate with colleagues in defining best practices and use centrally-provided tools and procedures to improve the efficiency and effectiveness of IT service delivery. The TSS-1 employee shall allocate priority and time to the duties defined below based upon direction from their lead or manager to whom this employee reports. The Lead TSS will communicate these priorities and time allocation daily, weekly, or monthly - whatever is deemed appropriate by the ITL. Key Qualifications Knowledge of : Service management tools for tracking Incidents, Service Requests, Problems, and Changes. Applications: campus standard applications. Operating Systems: Microsoft Windows 10 and later versions, including Active Directory, Apple Macintosh OS 10.x and later versions. Hardware: Intel PC systems, Apple Macintosh systems. Connectivity and network administration tools used (e.g. Ping, telnet, etc.) in fixed-wire, broadband, and wireless connections. Copyright laws and industry standards. Skill/Ability to: Strong customer service skills and proactive, customer-focused attitude. Excellent communication (verbal and written), particularly telephone and email skills. Excellent interpersonal skills. Strong interpersonal and influencing skills with the ability to engage with different levels of campus hierarchy. Proficiency in using standard campus applications, desktops, and laptops. Coordination and implementation of data exchanges and conversions. Independently apply technical judgment to both standard and non-standard applications and systems, integrate multiple applications to match user and business process needs, and use systems to provide solutions to a wide range of common business problems. Provide strong fault isolation and problem-solving. Initiate and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent to a bachelor's degree in a related field. Relevant education and/or experience that demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. One year of experience in a customer support environment supporting technical services. Preferred Knowledge, Skills, or Abilities: 3 years' experience in a customer support environment supporting technical services for a large organization. Experience within higher education or public sector service with an IT focus. ITIL Foundation Certification, desirable or relevant experience in an ITIL environment. Any CompTIA or similar certifications. Knowledge of: Systems design and technology integration techniques. Data administration principles and techniques. Abilities: Demonstrated ability to apply consulting skills to assess user needs and provide appropriate solutions in cooperation with colleagues to resolve user problems and meet discipline-specific needs. Support multimedia/video productions. Support Database administration for MySQL, SQL Server, and/or Oracle. Support System, database, and network maintenance (wired and wireless). Support for software applications. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by January 4, 2026 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

Information Technology Consultant (Technology Support Specialist I) Compensation and Benefits Anticipated Hiring Salary Range: $4,595 - $5,073 per month Full CSU Classification Salary Range: $4,595 - $6,694 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here. Job Summary Each Technology Support Specialist - Level 1 (TSS-1) is typically an entry-level professional who utilizes an understanding of information technology principles and the application of maintenance and troubleshooting practices to resolve technology support issues. Normally operates under established guidelines to deliver day-to-day objectives or narrowly defined components of projects. The position works closely with other Technology Support Specialists (TSS) and provides tiers 1 & 2 support to faculty, staff, and students for a college, school, or division as directed. TSS-1 assists the Lead TSS in on-site support and responds to the end-user IT service needs of faculty, staff, and students. The TSS-1 works in conjunction with the Technology Services Service Desk and second-level support teams to meet these needs in the most effective manner. The TSS-1 works under the general direction of the Manager of Technology Support Services and may also receive direction from a Lead IT Liaison. The TSS-1 shall work directly with the Lead TSS to gain the knowledge, skills, abilities, and experience needed to be fully proficient in performing most or all the duties in the area they are assigned. The goal of the TSS-1 is to gain knowledge, skills, and abilities like those of the TSS-2. TSS-1 provides first contact resolution, on-site support, and works with the response of central IT resources and Lead TSS to meet the IT needs of colleges, schools, and divisions. These staff members serve as technical support to faculty and staff on software and hardware relevant to the specific mission of the organizations they serve. TSS-1 will seek to deliver IT services in a manner aligned with the priorities and practices of the colleges, schools, and divisions they serve, with best practices defined by Technology Services, in conjunction with the Technology Services strategic plan and university strategic plan. TSS-1 works both as members of a team supporting the colleges, schools, and divisions, and performs work identified and outlined by Lead TSS. They participate with colleagues in defining best practices and use centrally-provided tools and procedures to improve the efficiency and effectiveness of IT service delivery. The TSS-1 employee shall allocate priority and time to the duties defined below based upon direction from their lead or manager to whom this employee reports. The Lead TSS will communicate these priorities and time allocation daily, weekly, or monthly - whatever is deemed appropriate by the ITL. Key Qualifications Knowledge of : Service management tools for tracking Incidents, Service Requests, Problems, and Changes. Applications: campus standard applications. Operating Systems: Microsoft Windows 10 and later versions, including Active Directory, Apple Macintosh OS 10.x and later versions. Hardware: Intel PC systems, Apple Macintosh systems. Connectivity and network administration tools used (e.g. Ping, telnet, etc.) in fixed-wire, broadband, and wireless connections. Copyright laws and industry standards. Skill/Ability to: Strong customer service skills and proactive, customer-focused attitude. Excellent communication (verbal and written), particularly telephone and email skills. Excellent interpersonal skills. Strong interpersonal and influencing skills with the ability to engage with different levels of campus hierarchy. Proficiency in using standard campus applications, desktops, and laptops. Coordination and implementation of data exchanges and conversions. Independently apply technical judgment to both standard and non-standard applications and systems, integrate multiple applications to match user and business process needs, and use systems to provide solutions to a wide range of common business problems. Provide strong fault isolation and problem-solving. Initiate and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent to a bachelor's degree in a related field. Relevant education and/or experience that demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. One year of experience in a customer support environment supporting technical services. Preferred Knowledge, Skills, or Abilities: 3 years' experience in a customer support environment supporting technical services for a large organization. Experience within higher education or public sector service with an IT focus. ITIL Foundation Certification, desirable or relevant experience in an ITIL environment. Any CompTIA or similar certifications. Knowledge of: Systems design and technology integration techniques. Data administration principles and techniques. Abilities: Demonstrated ability to apply consulting skills to assess user needs and provide appropriate solutions in cooperation with colleagues to resolve user problems and meet discipline-specific needs. Support multimedia/video productions. Support Database administration for MySQL, SQL Server, and/or Oracle. Support System, database, and network maintenance (wired and wireless). Support for software applications. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by January 4, 2026 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to ****************. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

• Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers. • Installs hardware and software on workstations. • Sets up and maintains network and telecommunications systems. • Troubleshoots LAN, server and connectivity issues. • Utilizes ticketing system, when necessary. • Re-images computers, perform data migrations and restorations, and conducts remote problem solving when required. SKILL SET • Possess a working knowledge of hardware components, hardware configurations, and have strong software experience. • Excellent customer service skills to work effectively with clients and vendors. • Excellent documentation skills. • Practical problem solving skills and solid trouble shooting skillset. • Possess excellent organizational skills. • Possess excellent oral communication skills. • Ability to work well with other people in a team oriented environment. • Ability to install/deploy Windows / Apple based computers. • Must be self motivated and work with minimal supervision. • Must be able to set priorities and be flexible in a fast paced environment. • Ability to train end users. EXPERIENCE LEVEL • 5+ years Additional Information Raghu varun | Team Recruitment | Mindlance, Inc. | W : ************

This technology team is part of the ABC Owned Television (ABC OTV) group which is in the Disney Entertainment division. Our technology teams all contribute to create a high-performance and positive work culture that is committed to high quality standards, employee growth, and a focus on innovation. Technology is nothing without the team behind it and we invest in our teams by promoting healthy work-life balance, training, and competitive compensation and benefits. ABC Owned Television Stations is seeking a strong candidate for the role of Content Systems Engineer. This full-time role is hands on and is responsible for designing, implementing, and supporting mission critical media systems supporting various departments across the enterprise, primarily media production. Basic Qualifications * Bachelor's degree in Computer Science, Broadcast Engineering, or related field or equivalent years of work experience * 5 years of broadcast/post production engineering experience * Advanced knowledge of media workflow and orchestration systems such as Telestream Vantage, IBM Aspera, Dalet Galaxy, etc. * Intermediate knowledge of Python, PowerShell, or other programming languages * Knowledge of AWS services (EC2, S3, Lambda, and AWS media services) * Knowledge of on-premises Virtualization & Storage solutions (VMware, NetApp Storage, Dell EMC Isilon, etc.) * Familiarity with broadcast hardware (encoders, decoders, video routers, etc.) * Understanding of live video transport protocols (SRT, RTMP, RTSP, NDI, etc.) * Familiarity with Post Production workflows (transcoding, archiving, etc.) including non-linear editing, VFX and motion graphics software (Adobe Creative Suite [After Effects, Illustrator, Photoshop, Premiere Pro], Maxon CINEMA 4D, DaVinci Resolve, etc.) * Excellent organization and communication skills, with the ability to multitask and quickly adapt to changing requirements * Ability to work early mornings, late nights, holidays, and weekends as needed for outages and/or maintenance windows, and participate in the department's on-call rotation Preferred Qualifications * Project management experience The hiring range for this position in Philadelphia, PA and New York, NY is $100,100 to $134,200 ; in San Francisco CA is $104,600 to 140,200; in Burbank, CA and Chicago, IL is $95,500 to $128,000; in Houston, TX and Durham, NC is $91,000 to $121,900. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking an Experienced Systems Engineer Technician (Virtual) to support our F/A-18 Automated Maintenance Environment (FAME) product on the Government Vehicle Health Management Systems (GVHMS) team.This position will focus on supporting the Boeing Defense, Space & Security (BDS) Software Engineering organization. The Fleet Support Engineering Technician is responsible for directly supporting F/A-18 fleet users on the F/A-18 Automated Maintenance Environment (FAME) product. This includes supporting the fleet Help Desk, scheduling and coordinating product training engagements, and collaborating directly with other fleet support partners (Boeing LSRs/Boeing FSRs/Boeing Tech Support Group/Boeing Safety Focal/IWC/FST/AWL/etc.). In addition, this role is responsible for execution of electronic logbook efforts in alignment with production operations. Position Responsibilities: * Supports and ensures coverage of the FAME Help Desk, primarily supporting West Time Zone * Schedules, coordinates, and supports fleet implementation and training events domestically and internationally * Supports team requirements development ensuring proposed requirements meet the fleet's needs * Assists with prioritization of requirements backlog to ensure the team stays aligned with fleet needs * Provide feedback in the form of fleet impact assessments during software quality reviews (bug reviews) * Collaborates directly with the product owner, configuration manager, hardware lead, and test team lead to ensure test and development environments replicate the user environment * Creates and updates OOMA Electronic Log-Sets for new production F/A-18s and delivers to receiving squadrons * Ability to frequently travel to bases across the US as well as potentially Kuwait, Malaysia, as well as other countries as needed to support the customer Basic Qualifications (Required Skills/ Experience): * 5+ years of experience with Military aircraft operations, maintenance operations practices, and technical documents * Ability and willingness to travel up to 30% domestically, and 20% international Preferred Qualifications (Desired Skills/Experience): * Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science * Ability to support customers on different time zones on a daily basis is critical * 3+ years of experience with tracking, reporting, gathering and analyzing data to produce a clear and concise message * 3+ years of experience with SDLC (Software/Systems Development Lifecycle) * 1+ years of experience with F/A-18 maintenance operations * Experience with administrative work in the U.S Navy's Maintenance Management System, OOMA * Direct Experience with FAME is a strong plus Travel: 30% Domestic; 20% International Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range for Experienced Level: $65,450 - $88,550 Applications for this position will be accepted until Jan. 05, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Read more Shows the full job description for sighted users Apply Now Save JobRemove Job

2026 NextGen Summer Internship - IT Helpdesk - Los Angeles, CA Quixote Studios is one of the largest companies in physical TV and Film production, with the largest fleet of trailers in the Los Angeles market in addition to its vast portfolio of sound stages, light & grip, trucks, generators, production supplies, and more. Through our paid NextGen Internship Program, we are seeking an IT Helpdesk Intern to join our team for 10 weeks and gain valuable real-world experience by working in-person at a Quixote Studios location. As an integral member of the IT team, you will contribute to day-to-day operations, assist on special projects, and collaborate with cross-functional partners to gain exposure to the inner workings of the company. Are you looking to enhance your learning journey and development with a thriving, forward-thinking company? Join us this summer! *If you are interested in multiple internships, please submit a separate application for each position. What You'll Do Support the IT team with daily operational tasks and assist on a variety of ongoing departmental projects. Assist with the Helpdesk to gain hands-on experience in a fast-paced support environment and learn core skills of an IT Analyst or IT Technician. Help address backlogged tasks including gathering and organizing E-waste, updating asset inventory, and improving internal documentation. Learn and work within the ServiceNow ticketing system and the M365 environment. Partner with the Transportation Department to support Wi-Fi hardware, printers, and other technology used. Develop customer service skills by assisting internal clients with IT-related issues and learning best practices for communication and troubleshooting. Participate in team meetings, team buildings, and contribute ideas that support department initiatives. Complete a final Summer Showcase presentation outlining what you've learned and worked on during your internship and present to fellow interns and team members. Ad hoc duties as assigned. What You'll Need Applicants must have recently completed (within the last 2 years) or be currently enrolled in an applicable college-level or trade school program. Applicants must submit a resume and cover letter. Your cover letter must clearly indicate your desired location & department(s) of interest, availability, and outline how your major, prior work experience, and/or career goals apply. Preferred: Basic IT skills, including familiarity with hardware, software, and troubleshooting concepts. Interest or foundational knowledge in networking. Ability to work collaboratively within a team environment. Currently pursuing or recently completed coursework toward a degree in Computer Science, Information Technology, or a related field. Additional Information The application deadline: January 30th, 2026 Notification of Acceptance: Week of March 9th, 2026 Internship Start Date: June 15 th , 2026 Duration: 10 Weeks Pay Rate: $23.00 an hour USD. Accommodations for travel, room and board will not be provided and will be the sole responsibility of the intern. If you are interested in interning at Hudson Pacific Properties, please click here . If you are interested in interning at our Sunset Studios location, please click here . About Us Quixote by Sunset Studios is a leading provider of sound stages and production services for the entertainment industry. Quixote rents sound stages, production trailers, trucks, lighting and grip and other equipment to support a wide range of productions including long-form television and feature film, as well as high-end photo shoots and commercials. We operate in Los Angeles, New Mexico, Atlanta and New York, while also servicing on-location productions across the U.S. As part of the Sunset Studios platform, Quixote offers unparalleled convenience, service and quality to productions of any size. At Quixote, everyone on set is a VIP. --- Quixote Studios, a subsidiary of Hudson Pacific Properties -- Quixote Studios will consider for employment any qualified applicant with criminal histories in a manner consistent with the requirement of the Los Angeles Fair Chance Initiative for Hiring. Quixote Studios is proud to be an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law.

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Responsibilities + Computer Systems Analyst + We have an opportunity for a Helpdesk Analyst to work as a member of an energetic and dynamic team supporting advanced program integration and installation within Navy's Strike Planning and Execution Systems line of products. You'll be answering calls on behalf of Navy's Strike Planning and Execution Systems. + What You'll Do: + Provide helpdesk support for Navy systems administration and installations support. The duties for this position will primarily be performed from the V2X Marlton, NJ Facility and may require periodic CONUS / OCONUS travel. This position may also require occasional embedded support to US Navy afloat units as a ship rider for periods of 2-4 weeks, which includes bonus pay. + Key Responsibilities: + Both as part of a team and independently analyze and break down software function, operation, and administration of the various system components, connections, and applications associated with the Strike Planning and Executions Systems environment. + Directly interact with various levels of US Government Program Office personnel, US Navy and US Marine Corps uniformed personnel, and other contractors to obtain required information. + Participate in technical document validation/verification and In-Process Reviews, program reviews, technical exchanges, and team meeting. + Be involved in the development and collection of performance metrics for monthly reporting and for use in developing/improving the documentation process. + Assist with tracking and inventory of government furnished equipment and materials. + Act as primary liaison between the government Program Office and Fleet users while providing technical support on site. + Provide system-specific administration and maintenance training for users. + Assist aircrew with mission planning when using supported programs. + Work with cross‑functional teams to compile source data inputs, establish training requirements, and review developed material. + Provide cross-platform training and guidance to less experienced team members and team members from co-located programs outside of the mission planning environment. + Install and configure system-specific software on all applicable assets. + Install, integrate, test and secure site-unique hardware and software applications as approved by the government customer. + Create, maintain, and manage system administrator and user accounts for all applicable mission assets. + Provide technical recommendations and advice to the government customer in support of defining and prioritizing requirements for system upgrades, replacements, and new solutions. + Provide technical support for the preparation and development of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and other standard operating procedures. + Coordinate with enterprise network, web, database, and information assurance engineers and administrators for all installation, testing, integration, operation, maintenance and troubleshooting activities. + Monitor, administer, document and report on system security posture in accordance with DoD and local information assurance guidance and policy. + Prepare, pre-configure and test deployable equipment packages for remote connection and operation, train users and support personnel on system set-up and operation, and provide remote support to deployed personnel. + Support CM and QA practices by adhering to configuration management and change control policies and procedures. + Maintain current knowledge of relevant and emerging technologies as assigned Qualifications + Qualifications + Minimum Qualifications + Education: Certification in Computer Science, Information Systems, or a relevant technical discipline + Allowable Substitution: Experience in support of Department of Defense IT systems, specifically NAVMPS / JMPS, may be substituted in lieu of degree; Department of Defense system administration training and experience will be considered on a case-by-case basis. + Certifications/Licenses: HDI Support Analyst Certification and must be able to obtain applicable DoD 8570.01m/8140 IATII certification within three months of start date, such as Security+, CISSP, etc. + Experience: At least three (3) years' experience with the administration of DOD C4ISR systems and networks which includes 24/7/365 help desk support or on-site technical support. + Other Requirements: + This position requires the ability to obtain and hold a DOD TOP SECRET (T5) / SCI clearance. + U.S. Citizenship is required as this position will require access to US-Only data systems. + Must be able to obtain a US Passport for international travel. + Must be able to pass USN medical screening to support working on US Navy vessels at sea. + Must be physically able to individually lift/maneuver 50 lbs. + Must be physically able to lift/maneuver 100 lbs. with the assistance of another capable person. + Desired Qualifications: + Experience: + Linux Red Hat, Windows Server, Kubernetes certification + Current DoD 8570.01m IATII certification such as Security+, CISSP, etc. + Previous JMPS user or JMPS SA/DBA experience + USMC MOS 6694 (ALIMS) or U.S. Navy, U.S. Air Force, U.S. Army, or U.S. Coast Guard equivalent + Prior military service, preferably USN or USMC, in the IT, Intelligence, Cryptological, or Aviation support communities. + Prior experience supporting system / network administration in the US Navy CANES and/or NMCI environment. + Experience with system administration or operations of military planning systems in the aviation field, specifically with virtual machines. + Skills & Technology Used + Analytical Thinking & Problem Solving: + Possesses strong analytical and interpersonal skills and maintains the ability to work independently as well as in team setting. + Excellent problem solving, negotiation and organizational skills/techniques. + Candidate must be able to analyze and research software functions using a variety of technical source materials to develop documentation for the end user. + Business Partner/Effective Communicator: + Must be able to communicate clearly in both written and verbal interactions with US military personnel (uniformed and civilian), teammates, and management teams. + Willingness to communicate with systems experts and SMEs to research software functions from a user standpoint, and to follow-up as required. + Customer service oriented, detail focused, pro-active behavior, multi-task capability. + The ability to work independently with limited guidance yet function as a member of a team. + Comfort in switching priorities or tasking and working on multiple tasks as schedules change. + Software/Hardware: + Windows Server 2016 (or newer) + Linux Red Hat + Kubernetes + MSOffice applications (e.g., Outlook, PowerPoint, Excel) + MSTeams + CISCO and NetGear switches + Cross-domain and VM architectures + What We Bring + At V2X we strive to be market competitive in our total reward offerings. + The successful candidate's starting pay will be based on, but not limited to, their job-related skills, experience, qualifications, work location, and market conditions. . + Please speak with a recruiter for additional information. + Employee benefits include the following: + Healthcare coverage + Life insurance, AD&D, and disability benefits + Retirement plan + Wellness programs + Paid time off, including holidays. + Learning and Development resources + Employee assistance resources + Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients

Information Technology Consultant (Technology Support Specialist I) Compensation and Benefits Anticipated Hiring Salary Range: $4,595 - $5,073 per month Full CSU Classification Salary Range: $4,595 - $6,694 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here. Job Summary Each Technology Support Specialist - Level 1 (TSS-1) is typically an entry-level professional who utilizes an understanding of information technology principles and the application of maintenance and troubleshooting practices to resolve technology support issues. Normally operates under established guidelines to deliver day-to-day objectives or narrowly defined components of projects. The position works closely with other Technology Support Specialists (TSS) and provides tiers 1 & 2 support to faculty, staff, and students for a college, school, or division as directed. TSS-1 assists the Lead TSS in on-site support and responds to the end-user IT service needs of faculty, staff, and students. The TSS-1 works in conjunction with the Technology Services Service Desk and second-level support teams to meet these needs in the most effective manner. The TSS-1 works under the general direction of the Manager of Technology Support Services and may also receive direction from a Lead IT Liaison. The TSS-1 shall work directly with the Lead TSS to gain the knowledge, skills, abilities, and experience needed to be fully proficient in performing most or all the duties in the area they are assigned. The goal of the TSS-1 is to gain knowledge, skills, and abilities like those of the TSS-2. TSS-1 provides first contact resolution, on-site support, and works with the response of central IT resources and Lead TSS to meet the IT needs of colleges, schools, and divisions. These staff members serve as technical support to faculty and staff on software and hardware relevant to the specific mission of the organizations they serve. TSS-1 will seek to deliver IT services in a manner aligned with the priorities and practices of the colleges, schools, and divisions they serve, with best practices defined by Technology Services, in conjunction with the Technology Services strategic plan and university strategic plan. TSS-1 works both as members of a team supporting the colleges, schools, and divisions, and performs work identified and outlined by Lead TSS. They participate with colleagues in defining best practices and use centrally-provided tools and procedures to improve the efficiency and effectiveness of IT service delivery. The TSS-1 employee shall allocate priority and time to the duties defined below based upon direction from their lead or manager to whom this employee reports. The Lead TSS will communicate these priorities and time allocation daily, weekly, or monthly - whatever is deemed appropriate by the ITL. Key Qualifications Knowledge of : Service management tools for tracking Incidents, Service Requests, Problems, and Changes. Applications: campus standard applications. Operating Systems: Microsoft Windows 10 and later versions, including Active Directory, Apple Macintosh OS 10.x and later versions. Hardware: Intel PC systems, Apple Macintosh systems. Connectivity and network administration tools used (e.g. Ping, telnet, etc.) in fixed-wire, broadband, and wireless connections. Copyright laws and industry standards. Skill/Ability to: Strong customer service skills and proactive, customer-focused attitude. Excellent communication (verbal and written), particularly telephone and email skills. Excellent interpersonal skills. Strong interpersonal and influencing skills with the ability to engage with different levels of campus hierarchy. Proficiency in using standard campus applications, desktops, and laptops. Coordination and implementation of data exchanges and conversions. Independently apply technical judgment to both standard and non-standard applications and systems, integrate multiple applications to match user and business process needs, and use systems to provide solutions to a wide range of common business problems. Provide strong fault isolation and problem-solving. Initiate and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent to a bachelor's degree in a related field. Relevant education and/or experience that demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. One year of experience in a customer support environment supporting technical services. Preferred Knowledge, Skills, or Abilities: 3 years' experience in a customer support environment supporting technical services for a large organization. Experience within higher education or public sector service with an IT focus. ITIL Foundation Certification, desirable or relevant experience in an ITIL environment. Any CompTIA or similar certifications. Knowledge of: Systems design and technology integration techniques. Data administration principles and techniques. Abilities: Demonstrated ability to apply consulting skills to assess user needs and provide appropriate solutions in cooperation with colleagues to resolve user problems and meet discipline-specific needs. Support multimedia/video productions. Support Database administration for MySQL, SQL Server, and/or Oracle. Support System, database, and network maintenance (wired and wireless). Support for software applications. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information. Deadline & Application Instructions Applications received by January 4, 2026 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to ****************. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

Provides operations and maintenance support for all computer information services and data processing hardware and software. Accomplishes assigned tasks independently in accordance with overall project objectives and requirements. Responsible for the operation and maintenance of all computer information services. Capable of maintaining and repairing PC workstations and laptop computers to include installed software applications. Provides software maintenance, upgrades, and installation of new applications, debugging, and checkout. Monitors data communications network to ensure the network is available to all systems users and resolves data communications problems. Assists with automating report generation. Monitors hardware and software in order to detect malfunctions in LAN/WAN software or hardware. Enters diagnostic commands into computer to determine the nature of a problem and reads codes on screen to diagnose a problem. Read technical reference manuals for communications hardware and software to learn cause of problems. Instructs users on the proper use of LAN/WAN and methods to resolve problems. Records LAN/WAN system malfunctions and action taken. Updates documentation to record new equipment installed, new sites, and changes to computer configurations. Installs communication lines and sets up system accounts. Attend staff meetings to report on and to resolve recurring data communication problems. Responsible for system maintenance and implementation of required changes. Assists users with data communications problems such as failures of data to be transmitted to another location. Reviews procedures users follow to determine whether specified steps were taken. Explains user procedures necessary to enter, compile, and transmit data. Works closely with staff and the Government to set and maintain standard file server and workstation configurations. Creates and maintains user accounts in accordance with standard guidelines. Protects the integrity and security of the network shared directory structure. Establishes and maintains vendor relationships to purchase network-related products. Ensures the integrity of the network directory services tree(s). Establishes and ensures the proper backup and restoration solutions to include the storage and archival requirements. Creates and delivers customer training programs for end users and management. Identifies and implements enhancements to the LAN/WAN. Apprises supervisor of progress and unusual complications. The supervisor reviews work completion for timeliness, effectiveness, and meeting requirements. Provides technical guidance to lower-level technicians. Performs organizational, intermediate, and depot-level maintenance on assigned equipment. Performs system operation. Assists Government with CMS duties as required. Cross-trained and qualified to operate at least two additional TCTS systems. Documents maintenance actions in IEMS. Qualifications Minimum Education Requirements: High School Diploma or equivalent Minimum Experience Requirements: Four years' experience in the following areas: Installation and maintenance of computer systems and network servers; network interfaces and associated equipment; digital/analog signal processing; communications (fiber-optic, multiplexer) equipment; TCP/IP, hubs, routers, bridges and firewalls; Microsoft and UNIX/LINUX administration MIS databases and software development, modification, and installation Microsoft desktop products Ability to speak, read, and write English Minimum Position-Specific Training Required: Formal classroom education equivalent to Navy “C” School or vocational school with formal training in the field of electronic equipment maintenance and equipment manufacturer training Approved Microsoft Operations UNIX/LINUX networking administration training DOD network security training Possess a valid state Driver's License Certification Requirements: Cybersecurity Requirements This position has been assigned to the following CyberIT/CSWF Specialty Areas: Specialty Code 45 - System Administration - Intermediate/Journeyman Employees must meet the qualification levels of the assigned CyberIT/CSWF Specialty Area IAW DoD 8140 & SECNAV M-5239.2 Citizenship and Security Clearance Requirements: US Citizen Obtain and maintain the appropriate level of clearance Work Environment, Physical Demands, and Mental Demands: Typical office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness Must possess planning/organizing skills and must be able to work under deadlines. Routine travel to remote site facilities may be involved. Work is occasionally performed in a shop or other facility environment that is moderately lighted, heated and ventilated, is exposed to disagreeable fumes and to cuts and bruises from using tools in close placed and hazards of moving vehicles such as forklifts and sweepers in shop area. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl and work in tiring and uncomfortable positions. Frequently lifts items weighing 15-25 pounds and occasionally in excess of 45 pounds. The employee is occasionally exposed to moving mechanical parts, extreme heat, and vibration. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; outside weather conditions; and risk of electrical shock. Reports To: Fallon IT Manager / Lemoore Site Lead (Computer Operations Supervisor) Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. Pay Range USD $45.00 - USD $54.13 /Hr.

+ Provides operations and maintenance support for all computer information services and data processing hardware and software. Accomplishes assigned tasks independently in accordance with overall project objectives and requirements. + Responsible for the operation and maintenance of all computer information services. Capable of maintaining and repairing PC workstations and laptop computers to include installed software applications. Provides software maintenance, upgrades, and installation of new applications, debugging, and checkout. Monitors data communications network to ensure the network is available to all systems users and resolves data communications problems. Assists with automating report generation. Monitors hardware and software in order to detect malfunctions in LAN/WAN software or hardware. Enters diagnostic commands into computer to determine the nature of a problem and reads codes on screen to diagnose a problem. Read technical reference manuals for communications hardware and software to learn cause of problems. Instructs users on the proper use of LAN/WAN and methods to resolve problems. Records LAN/WAN system malfunctions and action taken. Updates documentation to record new equipment installed, new sites, and changes to computer configurations. Installs communication lines and sets up system accounts. Attend staff meetings to report on and to resolve recurring data communication problems. + Responsible for system maintenance and implementation of required changes. Assists users with data communications problems such as failures of data to be transmitted to another location. Reviews procedures users follow to determine whether specified steps were taken. Explains user procedures necessary to enter, compile, and transmit data. Works closely with staff and the Government to set and maintain standard file server and workstation configurations. Creates and maintains user accounts in accordance with standard guidelines. Protects the integrity and security of the network shared directory structure. Establishes and maintains vendor relationships to purchase network-related products. Ensures the integrity of the network directory services tree(s). Establishes and ensures the proper backup and restoration solutions to include the storage and archival requirements. Creates and delivers customer training programs for end users and management. Identifies and implements enhancements to the LAN/WAN. Apprises supervisor of progress and unusual complications. The supervisor reviews work completion for timeliness, effectiveness, and meeting requirements. + Provides technical guidance to lower-level technicians. Performs organizational, intermediate, and depot-level maintenance on assigned equipment. Performs system operation. + Assists Government with CMS duties as required. + Cross-trained and qualified to operate at least two additional TCTS systems. + Documents maintenance actions in IEMS. **Qualifications** **Minimum Education Requirements:** + High School Diploma or equivalent **Minimum Experience Requirements:** + Four years' experience in the following areas: + Installation and maintenance of computer systems and network servers; network interfaces and associated equipment; digital/analog signal processing; communications (fiber-optic, multiplexer) equipment; TCP/IP, hubs, routers, bridges and firewalls; Microsoft and UNIX/LINUX administration + MIS databases and software development, modification, and installation + Microsoft desktop products + Ability to speak, read, and write English **Minimum Position-Specific Training Required** : + Formal classroom education equivalent to Navy "C" School or vocational school with formal training in the field of electronic equipment maintenance and equipment manufacturer training + Approved Microsoft Operations + UNIX/LINUX networking administration training + DOD network security training + Possess a valid state Driver's License **Certification Requirements** : + Cybersecurity Requirements This position has been assigned to the following CyberIT/CSWF Specialty Areas: 1. Specialty Code 45 - System Administration - Intermediate/Journeyman Employees must meet the qualification levels of the assigned CyberIT/CSWF Specialty Area IAW DoD 8140 & SECNAV M-5239.2 **Citizenship and Security Clearance Requirements:** + US Citizen + Obtain and maintain the appropriate level of clearance **Work Environment, Physical Demands, and Mental Demands:** + Typical office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness + Must possess planning/organizing skills and must be able to work under deadlines. + Routine travel to remote site facilities may be involved. + Work is occasionally performed in a shop or other facility environment that is moderately lighted, heated and ventilated, is exposed to disagreeable fumes and to cuts and bruises from using tools in close placed and hazards of moving vehicles such as forklifts and sweepers in shop area. + While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. + The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl and work in tiring and uncomfortable positions. + Frequently lifts items weighing 15-25 pounds and occasionally in excess of 45 pounds. + The employee is occasionally exposed to moving mechanical parts, extreme heat, and vibration. + The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; outside weather conditions; and risk of electrical shock. **Reports To** : Fallon IT Manager / Lemoore Site Lead (Computer Operations Supervisor) **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $45.00 - USD $54.13 /Hr. Submit a Referral (**************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-CA-Lemoore_ **ID** _103840_ **Category** _Information Technology_ **Position Type** _Full-Time Temporary Non Exempt_ **Remote** _No_ **Clearance Required** _Secret_

Requisition ID # 168749 Job Category: Information Technology Job Level: Manager/Principal Business Unit: Electric Engineering Work Type: Hybrid The Electric Engineering team ensures the delivery of safe and reliable electric service to our customers. Electric Engineering is responsible for PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, assets management, business planning, restoration, and emergency response. Position Summary PG&E is implementing IEC 61850 global standards across its electric substations. The transition to communication-based protection and control systems necessitates specialized proficiency in networking technologies to guarantee secure, reliable, and high-performance system operations. This position demands a high level of expertise in network architecture, IEC 61850 communication models, time synchronization, and cybersecurity controls to facilitate protection, control, and automation tasks. The successful candidate performs in-depth testing, resolves complex networking issues, and works closely with protection engineering and substation test teams to achieve smooth integration of digital protection and control technologies. The ideal candidate will serve as a liaison, collaborating with System Protection, System Automation, Compliance, Substation Test, and IT teams as a technical leader to ensure that protection and control network systems operate with optimal reliability and are fully compliant with WECC PRC and NERC CIP standards. Position duties may include but are not limited to- Performs the most complex operation, management, and maintenance of network and telecommunication systems, linked systems and peripherals to enhance network operations, in accordance with processes and procedures associated with protection and control systems in electric substations. Responsible for high complexity technical support and administration of critical infrastructure network components (e.g. ethernet switches, fiber optic cables, FDUs, etc.) associated with protection and control systems in electric substations. Configures, Commission and Maintains and operates systems and services associated with PG&E's digital substation process bus infrastructure, providing 3rd tier support by analyzing, diagnosing and resolving the most complex problems. Supports and mentors other specialists on complex operations, management, and maintenance support of digital substation network and telecommunication systems, linked systems and peripherals to enhance network operations. Leads and supports improvements in automation of system infrastructure and development of tools and solutions associated with protection and control systems, digital substation networks, and including network monitoring. Serves as a technical leader, recommending best practices solutions design, implementation, and creation of technical standards. Acts as a team lead on cross-functional projects in electric substations; provides guidance to peers on other projects. Works with other stakeholders to identify, plan, prioritize and implement complex project deliverables associated with Digital Substation applications. Assures and may oversee compliance with industry and company standards, including NERC-CIP, collaborating with appropriate team members to develop action plans and restore infrastructure to full compliance and standards of process bus networks in Digital Substations. Knowledgeable and can fulfill all the responsibilities of the Expert Specialist Searches for opportunities to improve processes, reduce costs, increase efficiencies, etc. Serves as a technical leader who mentors and develops employees and internal training programs on the targeted systems This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory and may require 20-30% travel across the territory. The headquarter location is flexible and can be based out of Oakland, West Sacramento, Fresno, or San Ramon. PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors. A reasonable salary range is: Bay Area Minimum:$144,000 Bay Area Maximum: $244,000 OR California Minimum:$137,000 California Maximum: $232,000 This job is also eligible to participate in PG&E's discretionary incentive compensation programs. Job Responsibilities • Supports and mentors other specialists on complex operations, management, and maintenance support of network and telecommunication systems, linked systems and peripherals to enhance network operations. • Leads and supports improvements in automation of system infrastructure and development of tools and solutions. • Supports the most complex and high-profile technical support and administration of critical infrastructure network components (e.g., routers, switches, load balancers, etc.). • Serves as a technical leader, recommending best practices solutions design, implementation, and creation of technical standards. • Acts as a team lead on cross-functional projects; provides guidance to peers on other projects. • Works with other stakeholders to identify, plan, prioritize and implement complex project deliverables. • Assures and may oversee compliance with industry and company standards, including NERC-CIP, collaborating with appropriate team members to develop action plans and restore infrastructure to full compliance and standards. • Searches for opportunities to improve processes, reduce costs, increase efficiencies, etc. • Serves as a technical leader who mentors and develops employees and internal training programs on the targeted systems. Qualifications- Minimum: Bachelor's Degree in Computer Science, Engineering, Business or related discipline, or equivalent experience or technical training. Certification applicable to the system being supported 10 years of computer networking experience Desired: Master's Degree in Computer Science, Engineering, Business or related discipline, or equivalent experience or technical training. Certification applicable to the system being supported Knowledge, Skills, and Abilities: Knowledgeable and fulfills all the requirements of the Expert Specialist. Proficient of industry standards such as but not limited to including IEC 61850 In-depth Technical knowledge on communication protocols IEC61850, DNP3, Modbus, PTP etc. In-depth technical knowledge on network redundancy protocols like Software Defined Network, RSTP, PRP, HSR etc. Master-level knowledge in the field, recognized as a subject matter expert in substation protection and control systems. Thorough understanding of all Layers of OSI Stack, and the equipment supporting each layer. Knowledge of computing systems platforms (Unix/Linux) that are leveraged in management of Network Infrastructure and programing languages used in scripting. Demonstrated proficiency with one or more scripting languages, including Python, Java, Perl, C++ Fluency with IPv4, IPv6, SNMP v2, SNMP v3, MPLS, BGP, Load Balancers, Cisco IOS & IOS-XR, NTP, Load Balancing, Wireless Technical familiarity with Layer-1 Transport systems, including SONET and DWDM Proficiency using Network Management Systems to monitor, diagnose and enhance system operations.

We are recruiting for a network engagement specialist in Fresno, CA. The Network Engagement Specialist is responsible for coordinating necessary ancillary services for member discharged from inpatient and outpatient settings, acute care and post-acute care settings. This role includes overseeing provider communications, issue resolutions, case submissions, and case closures, as well as managing data exchanges with our Care Partners, local hospitals, and other in and out of network providers. By building strong connections between UPN and our provider pattners, the Network Engagement Specialist will enhance collaboration and service delivery. Additionally, the Specialist will educate local hospitals, skilled nursing facilities, and other ancillary providers on UPN's processes and workflows. This position is crucial for ensuring that members receive the necessary Durable Medical Equipment (DME) supplies and other ancillary services promptly. The Specialist will also facilitate efficient routing to in-network Skilled Nursing Facilities (SNFs) when needed. This role involves a mix of administrative tasks and project management, with a strong focus on enhancing member satisfaction and maintaining effective provider relationships. The Specialist will work closely with the Chief Medical Officer (CMO) and the Contracting & Managed Care Officer, reporting directly to the Provider Relations Manager. Responsibilities Performance Area 1: Provider Account Management Work closely with local hospitals, healthcare providers, and in-network SNFs to coordinate discharge plans and ensure effective member routing. Act as the primary point of contact for members requiring DME supplies upon hospital discharge, ensuring timely and accurate delivery of equipment. Maintain accurate records of member interactions, equipment requests, and discharge plans in the organization's database. Intake Peer-to-Peer requests and process according to establish protocols. Ongoing, professional, and effective communication with all providers in UPN's network Maintain a professional relationship with all internal and external care partners. Provide exceptional customer service Performance Area 2: Provider Education and Network Management Handle administrative tasks related to provider relations, including documentation, reporting, and follow-up communications. Assist in the development and implementation of projects aimed at improving processes related to DME supply distribution and member transitions to SNFs. Address and resolve any issues or concerns raised by members or providers regarding DME supplies or facility placements. Pro actively research and resolve provider issues including but not limited to claims submission, processing, and payment, contracting details, provider tools, and UM and other protocols. Ensure accurate ongoing submission of key provider data elements, updates and changes. Support providers through the credentialing/re-credentialing process, including addressing provider questions, ensuring timely completion of applications, and suppotting UPN's credentialing team. Provide orientations to contracted ancillary providers, ensure alignment and understanding of UPN. Collaborate with internal and external care pattners in the creation and distribution of orientation and educational materials to all levels of personnel within a hospital, and ancillary services settings. Build provider awareness and engagement with UPN for potential contract opportunities for ancillary services and hospital partnerships. Other network management tasks as assigned not limited to ancillary network. Performance Area 3: Cross Functional UPN Support Answer UPN customer service phone line to appropriately address and/or reroute inquiries. Oversee incoming mail, organize and distribute to the appropriate personnel. Audit Health Plan provider rosters and directories to ensure UPN Network providers are listed accurately. Work with the Management Service Organization and Health Plans to address any deficiencies. Administrative support to Contracting and Managed Care Officer and Chief Medical Officer as needed. Serve as internal UPN provider advocate by communicating key provider pain points and work with key stakeholders to advance support of UPN's contracted ancillary providers. Collaborate with Marketing, Sales, Provider Data, Credentialing, Operations, and other teams to coordinate cross-functional in-market activities. Assist in the development and implementation of projects aimed at improving processes related to DME supply distribution and member transitions to SNFs. Work closely with the CMO, Contracting & Managed Care Officer, and Provider Relations Manager to align initiatives with organizational goals and improve care transitions. Ensure compliance with all relevant regulations and organizational policies related to member care and provider relations. Track claims that were erroneously sent to the UPN Office and re-route them to UPN's Claims team for proper processing. Contact the facility to ensure that future claims are sent to the correct address. Other duties as assigned by the Contracting and Managed Care Officer, CMO, and Provider Relations Manager. Qualifications QUALIFICATION REQUIREMENTS: EDUCATION: High School Diploma or GED required Bachelor's degree in Business, Health Care Administration, Communications or a related field is preferred; equivalent work experience and education will be considered in lieu of a degree. Completed training program in Medical Assisting from Accredited College is preferred. PRIOR EXPERIENCE: Two (2) or more years of experience in the healthcare industry navigating relationships around providers and insurance networks is preferred. LICENSE/CERTIFICATION: Possess a valid CA driver's license. SKILLS: Bilingual (English/Spanish) is preferred. Must be able to establish rapport and effective working relationships with providers and health center administrators. Must have excellent communication skills including negotiation skills; must be persistent and persuasive. Must have advanced proficiency in various computer applications and exemplary email communications skills. Must be able to prioritize multiple responsibilities and manage a large workload within budget and time lines. Must have excellent problem-solving skills and self-motivation. Must have the ability to develop alternative solutions to problems. Must be able to prepare clear, concise, thorough, meaningful, and grammatically correct written reports, letters, memos and other documents. Must be able to independently plan, organize, prioritize, schedule, coordinate, and make decisions related to assigned responsibilities. Must have a very strong customer service orientation, positive attitude, and be highly self motivated, directed, and change oriented. The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $25.41 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more! The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $25.41 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

Provides operations and maintenance support for all computer information services and data processing hardware and software. Accomplishes assigned tasks independently in accordance with overall project objectives and requirements. Responsible for the operation and maintenance of all computer information services. Capable of maintaining and repairing PC workstations and laptop computers to include installed software applications. Provides software maintenance, upgrades, and installation of new applications, debugging, and checkout. Monitors data communications network to ensure the network is available to all systems users and resolves data communications problems. Assists with automating report generation. Monitors hardware and software in order to detect malfunctions in LAN/WAN software or hardware. Enters diagnostic commands into computer to determine the nature of a problem and reads codes on screen to diagnose a problem. Read technical reference manuals for communications hardware and software to learn cause of problems. Instructs users on the proper use of LAN/WAN and methods to resolve problems. Records LAN/WAN system malfunctions and action taken. Updates documentation to record new equipment installed, new sites, and changes to computer configurations. Installs communication lines and sets up system accounts. Attend staff meetings to report on and to resolve recurring data communication problems. Responsible for system maintenance and implementation of required changes. Assists users with data communications problems such as failures of data to be transmitted to another location. Reviews procedures users follow to determine whether specified steps were taken. Explains user procedures necessary to enter, compile, and transmit data. Works closely with staff and the Government to set and maintain standard file server and workstation configurations. Creates and maintains user accounts in accordance with standard guidelines. Protects the integrity and security of the network shared directory structure. Establishes and maintains vendor relationships to purchase network-related products. Ensures the integrity of the network directory services tree(s). Establishes and ensures the proper backup and restoration solutions to include the storage and archival requirements. Creates and delivers customer training programs for end users and management. Identifies and implements enhancements to the LAN/WAN. Apprises supervisor of progress and unusual complications. The supervisor reviews work completion for timeliness, effectiveness, and meeting requirements. Provides technical guidance to lower-level technicians. Performs organizational, intermediate, and depot-level maintenance on assigned equipment. Performs system operation. Assists Government with CMS duties as required. Cross-trained and qualified to operate at least two additional TCTS systems. Documents maintenance actions in IEMS. Qualifications Minimum Education Requirements: High School Diploma or equivalent Minimum Experience Requirements: Four years' experience in the following areas: Installation and maintenance of computer systems and network servers; network interfaces and associated equipment; digital/analog signal processing; communications (fiber-optic, multiplexer) equipment; TCP/IP, hubs, routers, bridges and firewalls; Microsoft and UNIX/LINUX administration MIS databases and software development, modification, and installation Microsoft desktop products Ability to speak, read, and write English Minimum Position-Specific Training Required: Formal classroom education equivalent to Navy “C” School or vocational school with formal training in the field of electronic equipment maintenance and equipment manufacturer training Approved Microsoft Operations UNIX/LINUX networking administration training DOD network security training Possess a valid state Driver's License Certification Requirements: Cybersecurity Requirements This position has been assigned to the following CyberIT/CSWF Specialty Areas: Specialty Code 45 - System Administration - Intermediate/Journeyman Employees must meet the qualification levels of the assigned CyberIT/CSWF Specialty Area IAW DoD 8140 & SECNAV M-5239.2 Citizenship and Security Clearance Requirements: US Citizen Obtain and maintain the appropriate level of clearance Work Environment, Physical Demands, and Mental Demands: Typical office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness Must possess planning/organizing skills and must be able to work under deadlines. Routine travel to remote site facilities may be involved. Work is occasionally performed in a shop or other facility environment that is moderately lighted, heated and ventilated, is exposed to disagreeable fumes and to cuts and bruises from using tools in close placed and hazards of moving vehicles such as forklifts and sweepers in shop area. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl and work in tiring and uncomfortable positions. Frequently lifts items weighing 15-25 pounds and occasionally in excess of 45 pounds. The employee is occasionally exposed to moving mechanical parts, extreme heat, and vibration. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; outside weather conditions; and risk of electrical shock. Reports To: Fallon IT Manager / Lemoore Site Lead (Computer Operations Supervisor) Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. Pay Range USD $45.00 - USD $54.13 /Hr.