Desktop Support Specialist
Information technology consultant job in Milwaukee, WI
Title: Desktop Support IV
40% Remote from within Wisconsin. 60% onsite (starts 100% onsite, and then a hybrid structure)
Required Skills: (Need Majority; 5+ Years)
End-user Technical support of Windows environments - 5+ years
Technical support of Windows 10 and Windows 11 - 5+ years
Installation and support of Microsoft Office Suite - 5+ years
Extensive knowledge with desktop technology - 5+ years
Deployment and technical support of x86/x64 computers - 5 years
Desktop software installation, support, and troubleshooting - 5 years
Use of remote desktop/remote control tools - 2 years
Use of Microsoft Remote Server Admin Tools - 2 years
Use of Microsoft MECM/SCCM (software deployment, remote control, Windows updates) - 1 year
Support of iOS or Android mobile devices with enterprise MDM - 1 year
Support of Omnissa Horizon, VMware Workstation, Microsoft Hyper-V (or similar) - 1 year
Technical writing and documentation - 1 year
Description of role:
This Desktop Support position provides expert-level technical assistance in preparation and support of end-user hardware and applications. The role requires extensive knowledge and experience with desktop technology including, but not limited to:
Windows desktop operating systems (10 and 11)
Desktop applications and Microsoft Office Suite
Multi-function devices (print/fax/copier/scanner)
Mobile devices (Android phones, iPhones, iPads)
The selected candidate will:
Independently perform a variety of desktop-related tasks
Serve as a desktop support expert resolving end user issues
Receive escalated issues from the internal Service Desk
Apply broad knowledge of concepts, practices, and procedures in desktop support
Exercise strong judgment, problem solving, and self-direction
Information Technology Business Consultant (Copilot Implementation)
Information technology consultant job in Milwaukee, WI
IT Business Consultant / Business Analyst - Copilot
Hybrid in Milwaukee, WI
12-month Contract
We are seeking a consultant to lead organizational change and business analysis for the enterprise rollout of Microsoft Copilot across approximately 5,000 users, with potential expansion beyond. This role will drive adoption, governance, and measurable business outcomes for “Copilot Work” and “Copilot Web” tools across Home & Field office employees. The ideal candidate combines expertise in change management, experience implementing AI solutions at scale, and strong business analysis capabilities.
Key Responsibilities
Gather and analyze business use cases to identify high-value Copilot opportunities.
Planning and execution of technology deployments (both new implementations and updates/changes to existing capabilities) by addressing business processes and the underlying systems that support them.
Apply core Business Analysis skills to document current-state processes, define future-state workflows, translate business needs into clear functional requirements, identify options, gain consensus, and clearly communicate recommendations.
Lead, design and deliver organizational change management (OCM) strategies to promote adoption of the change and minimize impact to people and processes. You will ensure users are informed, trained, and supported throughout the rollout.
Continuously refine Copilot use cases and adoption strategies, leveraging user feedback, data analytics and visualizations, and evolving platform capabilities.
Document requirements, success metrics, and ROI for prioritized scenarios.
Required Qualifications
5+ years in organizational change management, business analysis, or IT business consulting
Proven experience leading AI tool deployments (Microsoft Copilot strongly preferred)
Deep understanding and experience in technology release management and organizational change management programs and practices. This includes eliciting feedback and analyzing the sentiment to provide recommendations.
Strong understanding of M365 ecosystem
Demonstrated ability to utilize Pivot Tables and VLOOKUPs in Excel
Demonstrated ability/knowledge of business operations/processes to include analysis, design, documentation, using industry best practices and standards
Superb communication skills (written and verbal); ability to deliver informative, well-organized documentation and ability to effectively communicate in difficult and critical situations; effectively navigate the political landscape.
Demonstrated flexibility to adjust to changing business needs by effectively leading and prioritizing large or complex concurrent assignments
Preferred Qualifications
Experience with Microsoft Copilot, Azure OpenAI, GitHub Copilot, or similar AI platforms.
Familiarity with Enterprise level environments.
Experience building champions networks and role-based enablement programs.
Identifying cases and conducting user acceptance testing.
IT Coordinator
Information technology consultant job in Waukesha, WI
IT Coordinator
Department: Firm Operations
Reports To: Firm Accounting Director
Status: Full-Time, Non-Exempt
The IT Coordinator is an individual contributor responsible for supporting the firm's technology environment, ensuring reliable system performance, and providing hands-on technical expertise across hardware, software, and business applications. This role blends operational support with strategic planning-helping evaluate technology needs, strengthen IT processes, and contribute to long-term improvements that align with the firm's goals. The IT Coordinator works closely with internal teams, external vendors, and leadership to maintain a secure, efficient, and forward-looking technology infrastructure.
Key Responsibilities
Technical Support & Operations (Primary Focus)
Provide day-to-day technical support for employees, including troubleshooting hardware, software, network, and peripheral issues.
Maintain and monitor servers, workstations, mobile devices, and cloud-based systems.
Oversee account provisioning, system access, and application configurations.
Manage software installs, updates, and license tracking.
Support cybersecurity initiatives, including patching, endpoint protection, MFA, access controls, and monitoring alerts.
Maintain IT asset inventory (hardware and software), including procurement and lifecycle management.
Document IT procedures, troubleshooting steps, and support standards.
Supports training staff on firm software.
Systems Administration
Assist with administration of Microsoft 365, Entra, and other core business systems.
Support data backup processes, retention schedules, and recovery testing.
Monitor network performance; escalate issues to vendors as needed.
Project & Strategic Planning Support
Participate in IT planning discussions to identify opportunities to improve workflows, security, and system performance.
Research emerging technologies, tools, and solutions that support the firm's long-term IT strategy.
Assist in developing technology roadmaps and recommending system upgrades or process improvements.
Support implementation of new technology initiatives, coordinating logistics, user communication, testing, and training.
Provide insights to leadership on IT risks, efficiencies, and optimization opportunities.
Facilitate sharing of best practices efficiencies.
Vendor Management
Work with third-party software vendors and service providers to support system reliability and project execution.
Assist in evaluating vendor performance and researching new technology partners.
Track service tickets.
Qualifications
Education & Experience
Associate or bachelor's degree in information technology, Computer Science, or related field preferred.
5+ years of hands-on IT support experience.
Experience in a professional service or multi-location environment a plus.
Technical Skills
Strong knowledge of Windows OS, Microsoft 365, Azure AD, and network fundamentals.
Familiarity with cybersecurity tools and best practices.
Experience with troubleshooting hardware, software, and cloud-based applications.
Understanding of backup systems, endpoint management, and mobile device management (MDM).
Experience contributing to IT planning, project coordination, or process improvement is preferred.
Core Competencies
Strong problem-solving and diagnostic skills.
Excellent communication skills and the ability to support users at all technical levels.
Ability to manage multiple priorities in a fast-paced environment.
Detail-oriented with strong documentation habits.
Proactive mindset with interest in long-term IT growth and strategy.
Working Conditions
Onsite presence required [insert schedule expectations].
Occasional after-hours support during system updates or outages.
Ability to lift up to 40 lbs. (equipment).
Information Technology Field Technician
Information technology consultant job in Milwaukee, WI
Job Description: -
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support.
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis.
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
IT Field Technician - 60K
Information technology consultant job in Milwaukee, WI
Title: Site Support Technician | Milwaukee - Multiple Sites Pay/Salary/Benefits/Perks:
Contract Type: 6-Month Contract to Hire
Hourly Rate: $28-29/Hr
Salary upon Conversion: $60k (contingent upon experience)
Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Central.
Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment.
Responsibilities:
Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution.
Must-Have Qualifications and Skills:
Experience: At least 3 years of experience in IT support, working on-site with users
IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow.
Communication: Strong interpersonal and communication skills.
IT and OT Software Applications Manager
Information technology consultant job in Spring Grove, IL
Job Title: IT & OT Software and Applications Manager
Reports To: IT Director
We are seeking an experienced IT & OT Software and Applications Manager to lead a team of software developers, application specialists, and data scientists. This role is responsible for designing, developing, and maintaining business and operational software systems that drive efficiency, quality, and innovation. The manager will collaborate with IT, OT, and business teams to ensure software aligns with business objectives, supports key processes, and delivers measurable value.
Key Responsibilities:
Lead, mentor, and manage a team of developers, data scientists, product owners, and analysts.
Oversee software development for ERP, custom applications, and data platforms, ensuring quality, scalability, and secure coding practices.
Collaborate with stakeholders to understand business needs, prioritize features, and develop solutions that deliver value.
Manage project delivery using agile methodologies, including Scrum and Kanban, ensuring timelines, budgets, and quality goals are met.
Establish and monitor team performance metrics (OKRs/KPIs) and software system effectiveness.
Drive system support, troubleshooting, and end-user training programs to maximize adoption and operational efficiency.
Maintain security and compliance standards, including secure coding, audits, and adherence to data privacy regulations.
Stay current on technology trends, applying new approaches to improve software performance and business outcomes.
Qualifications:
Required:
Bachelor's degree in IT, Software Engineering, or related field (or equivalent experience).
7-10 years in software development or application management.
3-5 years managing teams of 15-25+ IT professionals.
Experience with .NET, JavaScript, ERP systems (preferably JD Edwards), agile development, and secure coding practices.
Experience managing data science teams, including analytics, machine learning, and data governance.
Preferred:
Experience with DevOps, CI/CD pipelines, automated testing, and enterprise architecture.
Experience using AI development tools to improve productivity in ERP and custom software environments.
Skills:
Strong leadership, team development, and conflict resolution skills.
Analytical and creative problem-solving ability.
Collaborative, customer-focused mindset with attention to detail.
Ability to learn and apply emerging technologies.
Information Technology Manager
Information technology consultant job in Fox Lake, IL
On behalf of our client, Executive Search Partners is seeking an IT Applications Manager with shop floor support experience for a mid-sized manufacturing company based in the northern Illinois area. The Manager will report to the top IT person in the company and will be responsible for a team of up to 20 people.
Qualifications:
Required:
Bachelor's degree in IT, Software Engineering, or related field (or equivalent experience).
7-10 years in software development or application management.
3-5 years managing teams of 15-25+ IT professionals.
Experience with .NET, JavaScript, ERP systems (preferably JD Edwards), agile development, and secure coding practices.
Experience managing data science teams, including analytics, machine learning, and data governance.
Experience with shop floor systems (IoT, SCADA
Preferred:
Experience with DevOps, CI/CD pipelines, automated testing, and enterprise architecture.
Experience using AI development tools to improve productivity in ERP and custom software environments.
An excellent compensation package includes profit sharing and annual increasing bonuses plus excellent benefits.
Director of Information Technology
Information technology consultant job in Milwaukee, WI
Director of Data & Information Technology
About New World Now & Insight
New World Now is a Milwaukee-area software company specializing in custom application development, data systems, and digital solutions for organizations across the country. The team builds modern, scalable web and mobile products that help clients improve operations, customer experience, and decision-making.
Their flagship product, Insight, is an enterprise platform used by state agencies and early childhood organizations to manage professional development, learning management, quality improvement, and workforce data. Insight supports thousands of users and helps streamline training, reporting, and compliance through an integrated, user-friendly system.
We're looking for a Director of Data & Information Technology to lead our IT Operations and Data teams, drive our data strategy, and ensure reliability, security, and scalability across all systems. This role blends hands-on technical expertise with strong leadership, partnering across the organization to ensure our tools and technology meet business and customer needs.
What You'll Do
Lead the company's data strategy, governance, and business intelligence initiatives.
Oversee IT infrastructure, network security, device management, and vendor relationships.
Ensure system uptime, SaaS performance, and secure access to critical data.
Own cybersecurity, compliance (SOC 2, HIPAA, etc.), risk assessments, and incident response.
Lead and develop a team including IT Operations, Data, Database, and Site Reliability roles.
Partner across departments to evaluate needs and implement scalable technology solutions.
What You Bring
7+ years in IT and/or data analytics + 3+ years in a leadership role.
Strong background in cloud environments (Azure, AWS, Google Cloud) and SaaS ecosystems.
Expertise in IT infrastructure, networking, cybersecurity, and data management.
Experience with BI tools (Power BI, Tableau), SQL, and enterprise systems.
Knowledge of compliance frameworks (SOC 2, FERPA, HIPAA).
Excellent communication, project management, and team-building skills.
System Administrator
Information technology consultant job in Milwaukee, WI
Must Haves:
5-7 years in IT Help Desk or System Administration.
Expertise in servers, virtualization, Active Directory/Entra ID, Microsoft 365, and networking basics.
Skilled in backups, disaster recovery, patching, security monitoring, and incident response.
Strong troubleshooting, documentation, and communication; Tier III support experience.
Ability to lift 50 lbs; available for on-call rotation.
Plusses:
Experience with enterprise apps (Korber One/HighJump, Bepoz, Aptean EAM, Salesforce) and tools like Intune, Defender, NinjaRMM, JAMF, Soti, AirWatch.
Familiarity with Azure disaster recovery, Microsoft 365 hybrid deployments, and Power Apps/Power Automate.
Proficient in Hyper-V, Windows Server 2012+, System Center VMM, and Azure.
Moderate networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPN, ACLs, wireless).
Day to Day:
This is a hands-on technical role supporting a secure, high-performing IT infrastructure for a 24/7 manufacturing operation. The Systems Administrator will:
Responsibilities:
Manage servers, applications, and network services to ensure uptime
Deploy, monitor, update, and troubleshoot Hyper-V virtual servers and business-critical applications
Administer Active Directory, Entra ID, Group Policies, RDS, Intune, and Microsoft 365 tools
Assist with DHCP, DNS, wireless access points, switching, and firewall tasks
Monitor infrastructure health and respond to alerts
Apply patches and updates to prevent security incidents
Monitor system activity for threats and assist with incident response
Support backup, restore, and disaster recovery planning/testing
Act as SME for key business applications (Korber One/HighJump, Salesforce, Power Apps)
Provide Tier III escalation support and participate in after-hours on-call rotation
Collaborate with junior team members on troubleshooting and projects
Information Technology Support Engineer
Information technology consultant job in Waukesha, WI
Must have at least 2 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Network understanding & troubleshooting skills. Experience in usage of SCCM/Ivanti/Intune for deployments and installations. Experience in OS installation, handling OS related issues and troubleshooting of issues. Experience in patches and package installation & troubleshooting. Deskside support, imaging, migration, printer and other support with hardware
Systems Administrator - McHenry, IL
Information technology consultant job in McHenry, IL
-Windows Server
-VMware Virtualization
-Networking LAN/WAN
-Active Directory/Group Policy
-Office 365/Microsoft Azure
Responsibilities
Maintain system efficiency
Ensure system design allows all components to work together properly
Make recommendations for upgrades
Evaluate and modify system performance
Qualifications
Bachelor's degree in engineering, computer science, or related field
5+ years' experience as System Administrator
System Engineer certification
Strong analytical skills
IT Support Engineer - L2 | Plant & Infrastructure Support
Information technology consultant job in Milwaukee, WI
IT Support Engineer - L2 | Plant & Infrastructure Support (Full-Time | 1099 Independent Contractor | 5-Year Contract)
Milwaukee, WI 53201
Wauwatosa, WI 53222
Axiom Technologies is seeking an experienced IT Support Engineer (L2) to provide comprehensive technical support across office environments, fabrication units, and paint shop floor systems. This role supports multiple plant locations, including Syncreon, CLI, and other affiliated facilities.
This is a long-term (5-year), full-time independent contractor role (1099).
GC Holders & US Citizens preferred.
If interested, please email your resume to ******************************************
Key Responsibilities
Provide L2 support for Windows, mac OS, and core infrastructure services.
Troubleshoot and resolve issues across office systems, fabrication areas, and paint shop floor environments.
Deliver on-site network support, including network hardware replacement and basic troubleshooting.
Support SCCM environments and assist with Microsoft Intune configurations.
Remediate vulnerabilities across shop-floor machines and workstations.
Manage IT hardware lifecycle: shipments, returns, replacements, and asset inventory.
Configure and troubleshoot printers, scanners, and other peripherals.
Participate in plant leadership calls to provide IT updates and support initiatives.
Assist with patching activities and attend weekly change management calls.
Follow ITIL processes, operational standards, and service delivery expectations.
Maintain detailed documentation for workflows, processes, and procedures.
Escalate critical issues to Plant Leadership and the Major Incident Management (MIM) team.
Coordinate with hardware vendors during site visits and plant activities.
Preferred Skills & Experience
Strong troubleshooting skills, ideally in a manufacturing or plant environment.
Hands-on experience with SCCM, Intune, and vulnerability management tools.
Good understanding of networking fundamentals.
Excellent communication skills to collaborate with leadership teams, vendors, and cross-functional departments.
Information Technology Professional
Information technology consultant job in Franklin, WI
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Manager, IT Operations
Information technology consultant job in Palmyra, WI
For more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. We value compassion, accountability, respect, and excellence. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.
The Opportunity
Under the direction of the Sr. Manager, IT Operations, the Manager, IT Operations leads the Systems, Database, and DevOps engineering functions within Operations (Run). The role's purpose is to ensure the seamless, secure, and cost efficient operation of infrastructure, data platforms, and customer facing environments by driving automation and monitoring, orchestrating releases and environment management, and executing reliable backup/DR and capacity planning. The Manager, IT Operations serves as the Tier 3 operational lead for incidents/problems/changes, partnering closely with the Manager, Service Desk for ticket triage/escalations, with Software Engineering (Build) for CI/CD hand offs, and with IT Security & Compliance (Protect) for patching and control adherence.
What You'll Do
People Leadership & Team Operations
Direct a multidisciplinary team of Systems, Database, and DevOps engineers; set goals, run 1:1s, coach, and manage performance.
Establish onâcall schedules, shift coverage, and training plans; foster a culture of safety, accountability, and customer focus.
Contribute to hiring, onboarding, succession planning, and career development within the Run pillar.
Core Operations
Manage dayâtoâday operations for servers, storage, virtualization, networking, identity, and cloud platforms; uphold standards and hardening baselines.
Oversee database administration (backup/recovery, performance, patching) and dataâplatform reliability.
Coordinate build promotions across nonâprod/prod, maintain deployment windows, rollback/runbooks, and change controls in partnership with Software Engineering and DevOps.
Own event management, alert hygiene, runbooks, and automation to reduce MTTD/MTTR and toil.
Maintain tested DR plans and RTO/RPO; forecast and optimize capacity across onâprem/cloud.
Ensure accurate configuration and asset data across the lifecycle.
Incident/Problem/Change
Lead P1/P2 incident response and postâincident reviews; ensure corrective actions, knowledge articles, and preventive changes are implemented.
Enforce change enablement quality (risk assessment, peer review, backâout, comms) to improve change success rate.
Financials & Vendors
Provide budget inputs and dayâtoâday stewardship of run costs (cloud, data center, licenses, support); surface optimization opportunities to the Sr. Manager.
Manage vendor/serviceâprovider performance and escalations; validate services against SLAs/OLAs.
Risk, Compliance & Safety
Execute operational controls aligned to ITIL and quality frameworks; maintain auditâready evidence.
Partner with IT Security & Compliance on vulnerability/patch management, privileged access hygiene, and control adherence (e.g., HIPAA, FDA/GMP CSV, PCI).
Stakeholder Management & Communication
Publish service health dashboards and executive updates; communicate status of incidents, changes, risks, and DR/capacity posture.
Serve as escalation point for the service desk and technical teams; maintain strong relationships with business leaders and product teams.
What You Bring
Education:
Bachelor's degree in Information Technology, Computer Science, Engineering, or related field required; equivalent experience considered
Master's degree is a plus
Certifications/Licenses:
ITIL 4 Foundation required; Managing Professional or equivalent preferred.
Relevant platform certifications preferred (e.g., AWS/Azure Administrator/Architect Associate, Microsoft, VMware VCP, Cisco CCNA/CCNP, CompTIA Security+).
Experience:
7-10+ years in IT infrastructure/operations with 2-4+ years supervising teams or leading multiâdisciplinary operations functions.
Demonstrated experience executing ITIL processes and coordinating major incident/problem/change practices.
Handsâon familiarity with enterprise monitoring/observability, CMDB/asset management, backup/DR, networking, Windows/Linux, virtualization, databases, identity, and endpoint management.
Experience operating in regulated environments (HIPAA, PCI, FDA/GMP with Computer Software Validation) preferred.
Specialized Knowledge and Skills:
Strong peopleâleadership and coaching skills; able to set direction, prioritize under pressure, and hold teams and partners accountable.
Excellent verbal/written communication and executive presence; builds trust with stakeholders and vendors.
Analytical, metricsâdriven decisionâmaking with financial acumen (business cases, budgeting inputs, forecasting basics).
Customerâfirst mindset; continuous improvement and automation orientation.
Necessary Competencies:
Major-incident leadership
Ownership & follow-through
Clear operational communication
Operational rigor & change discipline
Data-driven mindset (SLA/SLO)
Continuous improvement & automation
Travel Requirements
Minimal travel required.
Why Standard Process?
Standard Process is proud to be a top workplace! We offer a comprehensive and competitive benefit package, which includes:
Competitive salary and annual incentive program
Comprehensive health care and flexible benefit plan, including pet insurance
Company-matched 401(k) plan
Profit sharing plan
On-site childcare with highly accredited curriculum
Platinum WELCOA award-winning wellness program, including:
On-site 24x7 fitness center
Whole food court
On-site chiropractic care
On-site massage therapist
Personal trainer
Daily fitness classes
On-site life coach
$450 monthly Standard Process supplement allowance
Paid time off and holiday time
Educational assistance
Company hosted outings and events
Strong community involvement
Standard Process understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment. Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.
IT Operations Manager
Information technology consultant job in Waukesha, WI
At Drake & Associates, were not looking for the average or the expected. Were looking for THE EXCEPTION. Thank you for your interest in making an impact with us. This opportunity plays a meaningful role in supporting our mission and delivering the ultimate client experience, and our hiring process reflects that. Please take a moment to watch our video and learn why we approach hiring with such intention.
Drake & Associates: Make an Impact!
We are a well-established and rapidly growing financial planning firm in Waukesha, WI, with a strong focus on helping individuals and families navigate their retirement planning with confidence and clarity. As our firm continues to scale, technology plays a critical role in delivering an exceptional client experience and supporting our internal operations.
We are seeking a proactive and hands-on IT Operations Manager who has experience developing or scaling an IT function within a financial or professional services environment. This individual will oversee all aspects of technology for our growing financial planning firm. They will also have the opportunity to build and shape the IT department as a new strategic function, ensuring our systems are secure, efficient, and scalable as we continue to expand. The ideal candidate combines strong technical expertise with leadership skills and enjoys balancing day-to-day support with long-term Technology Strategy and planning.
Key Responsibilities
Establish, manage, and grow the IT function, building foundational systems, processes, and best practices to support firmwide operations.
Maintain and troubleshoot computer systems, networks, and software applications to ensure reliability and performance.
Provide responsive technical support to team members and resolve IT issues promptly.
Manage and administer Google Workspace, user accounts, and security permissions.
Support key firm technology systemsincluding CRM, project management, communication, and training platformsto ensure seamless functionality and integration.
Set up, configure, and maintain hardware and software across office and remote environments.
Document IT inventory, processes, and procedures in internal systems.
Supervise and mentor the IT Intern, assigning tasks and providing hands-on training and feedback.
Implement and monitor cybersecurity policies, backups, and data protection measures.
Develop and maintain IT policies, best practices, and compliance standards.
Lead technology improvement projects, upgrades, and rollouts that align with firm goals.
Oversee conference room A/V systems, video conferencing platforms, and collaboration tools.
Qualifications
Bachelors degree in Information Technology, Computer Science, or a related field.
5+ years of progressive IT experience, including at least 12 years in a leadership or management role.
Proficiency with Mac OS and Google Workspace administration.
Experience with CRM and project management systems and other cloud-based business tools.
Understanding of cybersecurity best practices and compliance requirements in financial services.
Strong analytical, problem-solving, and documentation skills with a high attention to detail.
Excellent communication and interpersonal skills.
Proven ability to lead IT initiatives, mentor, and train junior staff to build a strong, collaborative team environment.
IT Systems Administrator
Information technology consultant job in New Berlin, WI
Job Description
ITU AbsorbTech is hiring a Systems Administrator to join our team in New Berlin, WI.
The Systems Administrator supports and enhances IT systems by identifying technical solutions to improve productivity, maintaining and upgrading hardware and software, and providing support for servers and network infrastructure. This role also manages or participates in IT projects aimed at improving data management and the overall user experience.
In this role, you will:
Administer and maintain Windows Server environments
Manage users, permissions, and system access within Active Directory
Configure, manage, and maintain virtual servers using VMware to support business applications and infrastructure
Setup, support, and troubleshoot Microsoft SQL Server database servers
Oversee backup and disaster recovery systems/strategies (on-premises and cloud)
Maintain system patching, imaging, and configuration baselines
Act as Tier 3 escalation point for complex technical issues
Participate in IT projects such as migrations, upgrades, and new site rollouts
Location: This role requires working on-site in New Berlin, WI.
Schedule: 8am-4:30pm, Monday through Friday.
Education and Experience: Associate degree in computer science (or equivalent) with 5+ years of experience in Systems Administrator role. Hands-on experience with VMware, including setup, configuration, and management of virtual servers (VMs). Strong knowledge of Windows Server and Active Directory. Experience or working knowledge of Microsoft SQL Server. Proven ability to lead and support IT projects; ERP experience preferred. Strong organizational and communication skills
Our benefits include:
Onsite doctor
Medical, Dental and Vision Insurance
401(k) with company match
Disability and Life Insurance
Paid Time Off and 8 Paid Holidays
Career Advancement Opportunities
Chaplain Services
Our employees experience a world of opportunities - we offer award winning training, incentives for safety, a full and robust benefits package and a family focused work culture. We know our employees are the key to our success.
About ITU AbsorbTech
ITU AbsorbTech was founded in 1908 as an industrial laundry company. Now, based in New Berlin, WI, it's one of the oldest family-owned industrial laundries in the country. We have 15 facilities across the eastern US, servicing thousands of manufacturers by providing reusable uniforms, mops, towels, and mats. Since the mid-1990s, we've been the top choice in environmental services by offering launderable absorbents, replacing disposable products. Each year, we recover over 200,000 gallons of oil and solvents from our customers' used products.
ITU AbsorbTech is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, age, sex, national origin, disability or handicap, military status or any other basis prohibited by federal, state, or local law.
#INDAJ
IT Bench Technician
Information technology consultant job in Woodstock, IL
What this role will entail:
Applying for a new job can be exhausting. If you are looking for a new career with a company that CARES about you - keep reading. Not only does LeadingIT offer competitive salary with UPWARD mobility we provide 100% PAID medical/dental/life/vision benefits AND a 4% match 401k.
Accountabilities:
Handling a massive variety of client support requests from a diverse client base
Hardware deployment to clients
PC Imaging
Determine the best solution based on the issue and details provided by customers
Travel on-site to clients organization
Follow-up and update customer status and information
Identify and suggest possible improvements on procedures
Walk the customer through the problem-solving process
Indicators that this will be the role for you:
Proven experience as a IT Bench Technician or other customer support role
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Passionate (and patient) about problem solving and customer service.
Diligent with note taking, following process, and documentation.
Driven to learn more, stay positive, and grow; not only as a team member but in all of life.
CompTIA A+ and Net+ certifications are a plus!
1 year MSP experience REQUIRED
Experience working with network equipment
Experience working at an NOC is a plus!
More about us:
At LeadingIT, our people and our culture are at the heart of everything we do. We are a growing, security-focused MSP that runs on the Entrepreneurial Operating System (EOS). This means clarity, accountability, and alignment are not buzzwords here. They are how we operate every single day. We want everyone on our team to live their EOS life, which means having the ability to do what you love, with people you love, while making a huge difference, being compensated appropriately, with time for other passions.
Our core values are not posters on the wall. They are who we are.
Accountable. Staying Positive. Chase Excellence. Driven. Humbly Confident.
If these values describe how you show up in your work and with your clients, you will fit right in here.
Our all-inclusive total compensation and benefits package for this role includes:
Salary is based on your experience, drive and the value you can bring our company; and is in the range of $40,000 to $45,000 per year.
Ascension plan if applicable
We provide 100% company paid health, dental, life, and vision benefits - value of $4,500 to $14,000/year
We match 5% of your contributions to Guideline 401k - value of 5% of salary.
Open Door PTO policy
Company provided gear (notebook + iPhone) as well as company clothing.
Our hiring process:
Submit your application
If we like what we see, we will reach out to schedule a video interview
For a more in depth look at our jobs/benefits/hiring timeline check out ***************************
IT Technician
Information technology consultant job in McHenry, IL
This candidate will also work closely with our IT Team to maintain, develop, plan and deploy computer, network and server hardware and software for the facility as well as to the field. This will include managing the helpdesk support system, security access, remote location support and management of software/hardware purchases. Work in conjunction with software/hardware vendors during deployments/issues.
ESSENTIAL DUTIES AND ACCOUNTABILITIES:
● Network Administration (Maintain, Troubleshoot, Repair)
● Maintaining & repairing 50-200 computers & 50+ servers
● Troubleshooting of software/hardware issues
● Reload and repair PC as needed.
● Maintain On and Offsite backups.
● Server Administration knowledge
● Phone System knowledge
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
IT End User Engineer
Information technology consultant job in Oconomowoc, WI
The IT End User Engineer supports and enhances our organization's end-user computing experience. This role is responsible for deployment and ongoing management of desktop, mobile, and collaboration technologies, ensuring user satisfaction, and delivering high-quality technical support. The End User Engineer will work closely with IT teams, vendors, and business users to troubleshoot issues, deploy hardware/software solutions, and support day-to-day end-user operations across various systems and platforms.
This role is onsite in Oconomowoc, WI.Job Duties & ResponsibilitiesApplication Packaging:
Develop, build, and maintain application packages for deployment.
Ensure compatibility, performance, and security of application packages, adhering to best practices and standards.
Collaborate with software vendors and internal stakeholders to resolve packaging-related issues and optimize software distribution processes.
Endpoint Administration:
Administer device lifecycle processes including provisioning, patching, and decommissioning
Administer Microsoft Intune to deploy, maintain, and upgrade applications, configurations, and policies for end user devices.
Implement and manage endpoint profiles, compliance rules, and security settings to ensure a secure and productive end user environment.
Stay updated on endpoint features and capabilities, leveraging new functionalities to enhance device management and user experience.
Technical End User Support:
Provide advanced technical support and troubleshooting for end user issues, including hardware, software, and network-related problems.
Serve as a subject matter expert and escalation point for other end user support teams, assisting with complex technical issues and escalations.
Analyze and resolve escalated incidents and service requests within agreed upon SLAs, ensuring minimal disruption to end user productivity.
Collaboration and Knowledge Sharing:
Collaborate with cross-functional teams, including IT infrastructure, security, and application development, to streamline processes and improve end user experience.
Share expertise and provide training to other team members on application packaging techniques, Intune administration best practices, and advanced troubleshooting methods.
Contribute to the development and maintenance of knowledge base articles, technical documentation, and standard operating procedures.
Promotes department goals as well as the mission of the hospital.
Participate in daily team huddles and department meetings
Consistently meet individual and team key performance indicators (KPIs)
Communicates with all individuals in a positive and professional manner.
Support the mission and values of Rogers Behavioral Health by delivering compassionate, solutions focused support
Additional Job Description:
Education/Training
Requirements
:
Bachelor's degree in computer science, or related field and/or equivalent work experience
3+ years' experience required in end-user support and desktop engineering
Valid driver's license and must be insurable by Rogers
Experience with Microsoft InTune, SCCM and Jamf Pro
Proficiency in Windows 11, mac OS, Office 365
Strong understanding of Hybrid Azure AD and identity management
Familiarity with NIST and HIPAA Privacy compliance frameworks
Proficiency in Powershell scripting for automation and device configuration
Experience supporting a variety of end-user devices and peripherals
Excellent troubleshooting, communication, and documentation skills
This role is onsite in Oconomowoc, WI.
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:
Health, dental, and vision insurance coverage for you and your family
401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health.
To link to the Machine-Readable Files, please visit
Transparency in Coverage (uhc.com)
Auto-ApplyIT System and Network Administrator
Information technology consultant job in Grafton, WI
Full-time Description
Note: This is a 100% onsite role in our Grafton, Wisconsin office.
Yamato is a global manufacturer of weighing equipment used in the food packaging industry. Yamato has been a successful world leader in weighing for over 100 years. Yamato Corporation, headquartered in Grafton, Wisconsin, supports the sales and service needs of Yamato scales in North, Central, and South America. Yamato Corporation is a subsidiary of Yamato Scale Co., Ltd., located in Akashi, Japan.
Learn more at YamatoAmericas.com
Yamato Benefits
Eligibility on first day of employment for company-paid benefits such as health, dental, vision, life insurance, short- and long-term disability subject to plan terms.**Yamato currently pays for 100% of the health, dental and vision premiums!!!
Eligibility for 401(k) plan on 1st day of month following 30 days of service with a company match of 4% on employee deferral of 5% or more. Additionally, you are fully vested in the employer match on Day1 if enrolled in the plan!
18 paid time off (PTO) days accrued by calendar year.
Ten (10) Company-paid holidays per calendar year
Our company is searching for an experienced IT System and Network Administrator who can maintain and expand our computer networks. The IT System and Network Administrator will administer and oversee the implementation, organization, and troubleshooting of the network, hardware, and underlying communications protocols to provide the most efficient support for current operations and future information technology needs. The IT System and Network Administrator position is a great opportunity for someone who is passionate about technology, solving problems, helping users stay productive, and continuously learning.
IT SYSTEM AND NETWORK ADMINISTRATOR ESSENTIAL FUNCTIONS:
1. Heads the process of developing and implementing the IT systems for maximum efficiency and effectiveness
2. Oversees and collaborates with external partners on network management and security, including firewalls, VPN and remote access capabilities ensuring optimal function and minimal downtime
3. Responsible for desktop support, Microsoft Server administration, Office 365 administration, and Microsoft Teams VoIP system administration
4. Monitors and analyzes network load including traffic and utilization trends
5. Installs and configures physical hardware including servers, desktops, printers, switches, routers, etc.
6. Maintains the internal network infrastructure including cabling, ports, WIFI access, firewall, and VPN access
7. Ensures networks are protected from physical harm, viruses, unauthorized users, and damage to data by developing and monitoring security procedures
8. Defines future requirements and coordinates planning for installing system improvements based on technological developments
9. Operates system to support company operations and service in the most efficient manner and modifies infrastructure as needed to give maximum support
10. Takes action to ensure the reliability, efficiency, and confidentiality of information system
11. Orders company computers, phones, and cell phones for in house and remote operations
12. Develops system with provision for continuity of operations during any disaster recovery or other emergency situations. Make sure backups are run and regularly tests to ensure data can be recovered.
13. Acts as additional support and backup resource for Business Application Technical Analyst as it pertains to support of ERP and other software or systems utilized by the company
Requirements
1. Bachelor's degree in Computer Science, Management Information Systems, or related field preferred, or two-year technical IT certification in computer science with strong experience
2. At least three years of experience and thorough understanding of networking protocols, LAN networking, and WAN networking including multiple network operating systems, and VoIP (Microsoft Teams preferred) systems
3. A+, Network+, and/or similar certifications highly preferred
4. Excellent analytic and problem-solving skills.
5. Proficiency in Microsoft Windows and Server administration, MCSA (Windows Server 2016, 2019, 2022), and Office 365 Administration
6. Strong personal interaction and communication skills including the ability to communicate technical information to non-technical persons
7. Strong organizational skills with ability to organize and work on own initiative and prioritize multiple priorities appropriately
8. Ability to learn new technology or software systems quickly and develop a level of proficiency in unfamiliar systems and software
9. Proficient with Microsoft Office Suite and Microsoft 365 Fundamentals
IT STAFF RECOMMENDED TRAITS / SKILLS / EXPERTISE
1. Networking Fundamentals
· Deep understanding of TCP/IP, UDP, DNS, DHCP, VLANs, and routing protocols (OSPF, BGP, EIGRP).
· Experience with network devices (routers, switches, firewalls, load balancers).
· Knowledge of network design, segmentation, and subnetting.
2. Security Technologies
· Expertise with firewalls (Cisco ASA)
· Familiarity with IDS/IPS systems (Snort).
· Experience with VPNs, SSL/TLS, and IPsec.
· Understanding of proxy servers, NAC, WAF, SIEM, and endpoint protection tools.
· Experience with intrusion detection, network forensics, and incident response.
3. Operating Systems
· Strong proficiency in Linux/Unix system administration.
· Familiarity with Windows Server environments, Active Directory, and Group Policy.
4. Cloud & Virtualization
· Knowledge of cloud security for Azure
· Understanding of virtual networks (VPC, VNets) and hybrid cloud architectures.
· Experience with virtualization tools like VMware and Hyper-V.
5. Scripting & Automation
· Proficiency in scripting languages such as Bash or PowerShell.
· Experience automating network monitoring or configuration management
6. Monitoring & Analysis Tools
· Hands-on experience with Wireshark
· Familiarity with SIEM platforms (Splunk)
· Log analysis and correlation for threat detection and remediation.
7. Security & Compliance Knowledge
· Deep understanding of security frameworks and standards:
NIST, ISO 27001, CIS Controls, PCI DSS, HIPAA, SOC 2.
· Awareness of threat intelligence, vulnerability management, and patch management.
· Familiarity with zero trust network principles.
· Understanding of identity and access management (IAM).
SUPERVISORY RESPONSIBLITIES: None
PHYSICAL DEMANDS: While performing duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel. The employee is occasionally required to stand, walk, and reach with hands and arms and lift up to 25 pounds. Must have a valid driver's license. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DISCLAIMER: The above is only a summary of the typical functions of this job. The responsibilities, tasks, and duties of this job may differ from those outlined in the description and that other duties, as assigned, might be part of this position.