Information technology consultant jobs in West Sacramento, CA - 357 jobs

We are seeing an IT Support Administrator (Level 2) to join our client. As an IT Support Administrator (Level 2), you will provide level 1, level 2 and admin support to internal business users in a Microsoft environment. This position expects to pay about $26-38 per hour plus benefits What You Will Do: Provides On-Site (local division office) and Remote support (entire company). Provides troubleshooting, and end-user assistance via phone, chat, or email. Provides in-depth enterprise desktop / hardware support ensuring computing environment is running at optimal speed and efficiency. Resolves complex problems and answers questions related to the computing environment. Contacts vendors and carrier support when necessary to resolve problems and/or outages. Performs complex diagnostic tests, notes symptoms, gathers relevant problem/malfunction facts and data from users. Documents incidents and problems in the service desk and escalate issues to the appropriate teams when required. Serves as the technical liaison to the user community, able to resolve technical issues within the desktop computing environment. Prepares customers to use hardware and software by conducting training where necessary. Documents new and existing procedures and processes within technician knowledgebase. What You Bring to The Table: 3-5+ years of experience working in a Level 2 support position. Microsoft experience is required supporting accounts, devices, SharePoint, Teams, Exchange, Active Directory, Entra ID, Azure, etc. Must have experience with Intune. Demonstrated experience working and solving issues at all levels of end users, and peers in complex environments. Strong understanding of Hardware Life Cycle Management, Change Management, Incident Management, Helpdesk Ticketing, and its impacts on ensuring business continuity. Strong understanding of troubleshooting techniques and experience with remote troubleshooting tools. Ability to monitor the desktop environment using hardware and software tools. Ability to establish and maintain a high level of user trust and confidence and the ability to manage client expectations. Strong writing and speaking skills to explain technical solutions to both technical and non-technical individuals. Strong interpersonal skills at all levels and ability apply skills and techniques to solve dynamic problems, excellent teamwork skills. Experience with DNS and DHCP is a plus. Experience with GPOs and Patch Management tools is a plus. Information Technology Certifications are preferred. Bachelor's degree in computer science or relevant field preferred. Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

The Stores Second Level Team has a solid understanding of the end to end Store Systems architecture and data flows. They are consultants to many groups throughout IT and serve as the 2nd Level escalation team to Stores IT Operations. The Stores Second Level Manager's role is to oversee the Stores Second Level Team and ensure technical issues are addressed and resolved. This includes the responsibility of managing team performance, procedures, analysis of technical issues, and delivering customer satisfaction. This role is also responsible for monitoring, tracking and coordination of vendor delivered services for on-site maintenance for in store hardware and traffic systems. Our team members are not just innovators in the technology space; our success is measured by our ability to drive operational and top-line improvement for our brands. If you thrive in a solutions oriented environment, then consider joining our team! Job Description Manage a team of support analysts that provides 24x7 support for multiple store systems; as well as providing direction and prioritization of work. Manage 2nd Level resources for optimal performance. This will consist of resource management for incoming customer inquiries, projects, administrative work and time allotted for holidays and paid/unpaid time off. Partner closely with 1st Level to improve technical knowledge, quality issue management, and quality delivery of service to customers. Participate in the development of service level agreements and ongoing management of service level compliance. Participate and assist in driving the knowledge transition and management process. Assist in the professional and technical development of team leaders enabling them to set technical goals, monitor, mentor, coach and assist team members to deliver quality support. Drive escalated customer and vendor issues. Partner with IT business partners and project teams to prepare the support team for new product/service releases. Develop and enhance cooperative interdepartmental and vendor relationships and communications. Develop a performance measurements framework and facilitate feedback system to team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered. Oversee methodical troubleshooting, diagnostics, research, trending analysis, documentation, and identification of root cause. Oversee trend Analysis for Proactive Problem Management and present information to Technical and Business teams Implement methodologies to improve first call resolution, manage customer perceptions, and build strong internal relationships Manage vendors for break fix service and auditing of monthly invoices. Establish, maintain and continuously improve standardized operating processes and procedures. Maintain current knowledge of industry trends and potential impact on the support business. Maintain a high level of employee morale within the team. Develop a customer care philosophy that ensures customer satisfaction Provide ownership and discipline to the change control process This position requires the Manager to be part of an on-call rotation and travel to the Bay Area - approximately 10%. Qualifications Bachelor Degree in a technical field or equivalent work experience. At least 5 years of experience in a technical helpdesk environment. Minimum of 2 years of experience in managing/leading others. 3 years of experience in supporting large scale enterprise applications. Strong leadership and excellent interpersonal skills and the ability to lead and influence technical support engineers. Strong organizational skills with an ability to manage and prioritize concurrent technical support demands. Ability to influence technical discussions and decisions. Problem-solving skills to address complex technical problems and develop creative and practical recommendations with a keen attention to detail. Solid understanding of commercial software engineering practices and tools . Extensive experience in helpdesk management systems and reporting. Experience of Oracle and SQL Databases. Experience in Linux systems and script development. An understanding of networking and network-based software applications. Previous experience working within ITIL or Lean Six Sigma best practice guidelines. Full lifecycle software development experience. Solid knowledge of industry standards and techniques in development and testing Experience in working with Subversion version control and defect management systems. Working knowledge of object-oriented analysis and design. Strong verbal and written communication skills Self motivated; able to work with only moderate supervision Additional Information Application level knowledge of; Operating systems: UNIX, Solaris, Enterprise Red hat Linux, Windows 98, 2000 & XP. Company Tools: Putty, TOAD, MQJ Explorer, Remote Desktop and WinSCP. Programming languages: C, C++, Java, HTML, XML. Scripting languages: Bash and Pearl Web Technologies: Servlets, JSPs, EJBs, JDBC. App Servers: IBM Web Sphere 5.1/6.0, Computer Associates Espresso 4.2.2/4.4.1 Web Servers: Apache, IBM Http and Jakarta Tomcat Software Packages: MS Office Network Protocols: TCP/IP, UDP, DNS

Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency. Background The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV. **Please do not apply to this advertisement if you do not have experience in the below areas. Responsibilities and Experience Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX). Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela). Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s). Equipment for Task 1 Network Sonicwall NSA 2400 Security Appliance Dell and Cisco Networking hardware Wireless networks (2 - one secure & one public access) Utility Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various vintages o Docking Stations o LCD monitors 5 - 10 desktop workstations 3Macs 5 iPads (Air2) Enterprise Software Office 365/Exchange (Cloud based) Springbrook - Accounting system (Cloud based) Acronis backup TrendMicro Security Voice: Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 servers (x2) running ~30 virtual servers NetApp FAS2240 SAN Brocade fiber cards/cables to connect SAN and servers Currently hosting ~ 30 websites using Microsoft and Linux platforms Several older servers out of warranty that may require transitioning/virtualization Enterprise Software Accela - permitting software ESRI ArcGIS - GIS mapping software Springbrook - Accounting system (Cloud based) MSSQL Server & Microsoft .net development platforms Datamatics - Time & Attendance RealQuest - Real Estate/Property Info Job Application Instructions To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.

This is an exciting opportunity to join our team at the California Department of Veterans Affairs (CalVet). We advocate with purpose and passion every day for our state's veterans and their families and connect them to their earned benefits. We offer a range of services, from our network of award-winning veterans' homes to our innovative home loans program. Additionally, we provide special statewide benefits and veteran outreach services. CalVet provides our staff with a wide range of fulfilling and enriching growth opportunities in skilled trades, healthcare, administrative and professional fields, and beyond. We actively cultivate an inclusive atmosphere that embraces individuals from diverse backgrounds, cultures, and life journeys, empowering them to excel and flourish. We enthusiastically welcome your distinctive contributions to our organization and the meaningful work we undertake. This position is located in the Veterans Home of California Lancaster. This position is responsible for onsite Technical Support for various information technology systems at the California Department of Veterans Affairs Lancaster home including basic network workstation printer and telecommunications support. Apply today to join our team! Visit our website at ***************** to learn more about us. We especially encourage veterans to apply utilizing CalVet's Veterans Hiring Preference (please refer to the Special Requirements section below) and the state's Veterans Preference program. Please note: You will need to take and pass an examination for Information Technology Associate to establish list eligibility prior to job offer. Please visit *********************************************************** for more information. Veterans are encouraged to utilize the state's Veterans Preference Program. You will find additional information about the job in the Duty Statement. Working Conditions The incumbent may also travel to other CalVet's Veterans Homes for support during and outside of normal work hours. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY ASSOCIATE Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-505594 Position #(s): ************-001 Working Title: INFORMATION TECHNOLOGY ASSOCIATE Classification: INFORMATION TECHNOLOGY ASSOCIATE $2,467.00 - $4,370.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Los Angeles County Telework: In Office Job Type: Permanent, Part Time - 1/2 Time Work Shift: 8:00 AM - 5:00 PM Work Week: Monday - Wednesday Department Information The California Department of Veterans Affairs (CalVet) works to serve California veterans and their families. With nearly 1.6 million veterans living in the State, CalVet strives to ensure that its veterans of every era and their families get the state and federal benefits and services they have earned and deserve as a result of selfless and honorable military service. CalVet strives to serve veterans and their families with dignity and compassion and to help them achieve their highest quality of life. Department Website: https://***************** Special Requirements Veterans may qualify for a CalVet Veterans Hiring Preference. Military service must be included in the Employment History section of the Employment Applications (STD. 678). The application package must include documentation of discharge, appropriate to the branch of service. The documentation must reflect a discharge/release under conditions other than dishonorable. If the candidate fails to include this information then the CalVet Veterans Hiring Preference shall not be granted in the recruitment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 2/2/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Veterans Affairs Attn: Alexis Carlos 1227 O Street, Room 404 Sacramento, CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Veterans Affairs Alexis Carlos 1227 O Street, Room 404 Sacramento, CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Statement of Qualifications - Interested applicants must submit a Statement of Qualifications. Please see "Statement of Qualifications section" for more details. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits The website below is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. Please review this information prior to accepting employment. ******************************************************************************************** Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://***************** Human Resources Contact: Alexis Carlos ************** *************************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office ************** ***************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications A Statement of Qualifications (SOQ) is required. Please note that resumes, cover letters, and/or any other documents do not take the place of the SOQ. Applicants who fail to submit a complete SOQ as instructed and/or fail to submit all of the required documents may be eliminated from the selection process. The SOQ serves as documentation of your ability to present information clearly and concisely in writing. In your SOQ, describe your experience, knowledge, and competencies as they relate to each of the items listed below. The items must be addressed and numbered in the same order as listed; do not consolidate responses. The SOQ must be no more than two pages in length, typed, using 12-point Arial font on standard letter-sized paper with one (1)-inch margins. The applicants name and job control number must be at the top right side of the page in red lettering. 1. Describe how your background, experience, education and/or training make you qualified for this position? 2. Describe a time you assisted a client or customer in resolving an important issue? Additional Instructions When submitting your State Application (STD. 678) please note position # ************-001, Job Control #505594, and the basis of your eligibility (e.g., list appointment, transfer, SROA, Surplus, Re-employment, Reinstatement, Training and Development, and/or TAU) in the "Examination(s) or Job Title(s), For Which You Are Applying" section on the STD. 678. Please remove any confidential information (e.g., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission. A complete application package includes: a STD. 678 and Statement of Qualifications. If your eligibility requires that you meet the Minimum Qualifications of the class and you qualify under pattern requiring education, then the selected candidate will be required to provide college transcripts prior to appointment. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

This is an experienced Information Technology Technician I, or equivalent, who is proficient in executing assigned duties. Under minimal supervision, incumbents perform a wide variety of Help Desk duties. For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here. Typical Duties Processes work requests from campuses and/or District Office; clarifies requests if needed and assigns Information Services Work Requests to appropriate person. Creates and distributes reports related to work requests and technicians' schedules. Issues routine recurring work orders and special work orders as needed. Follows up with customers, answers questions, provides status updates, and makes referrals to assigned IT personnel for answers to technical questions. Monitors work in progress and records or inputs work resolution by outside vendors and non-Los Rios technicians. Assists technicians by providing information, clarification, or referrals as needed. Assigns phone numbers District-wide and maintains the database for Los Rios phone numbers and produces reports from this database. Maintains ERM (enterprise resource management system - PeopleSoft) operations documentation on-line for District-wide access. Maintains and issues telecom equipment; issues phones from inventory to technicians; and tracks and maintains phone inventory. Performs related duties as required. Minimum Qualifications EXPERIENCE/EDUCATION: An Associate degree in computer sciences or closely related field (or completion of an equivalent certificate program) AND two years in class of Information Technology Technician I; OR, an Associate degree in computer sciences or closely related field (or completion of an equivalent certificate program) and three years of experience directly related to job duties; OR, a combination of training and/or experience totaling five years that is likely to have provided the required level of knowledge and abilities. Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment. (Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.) Education must be from an accredited institution. Application Instructions Applicants applying to this position are REQUIRED to complete and submit: * A Los Rios Community College District Application * Resume or Curriculum Vitae * Letter of Interest ADDITIONAL INSTRUCTIONS: * Applications submitted without all required documents listed above will be disqualified. * Applications submitted with additional materials NOT requested will be disqualified. * Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications. * Applicants indicating "see resume" on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified. * Individuals who have completed college/university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents, even if the foreign document has been accepted by another college/university in the United States. * Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here. * ONLY copies of transcripts from a US College/University or Foreign Transcript Evaluation will be accepted. DO NOT include any foreign transcripts. * Graduate advising documents, certificate of degrees, diplomas, and grade reports will not be accepted as transcripts. Do not submit additional materials that are not requested.

We are seeking a reliable and customer-focused IT Support Technician to provide Tier 1 and Tier 2 support for end users in a hybrid onsite/remote capacity. The technician will be responsible for troubleshooting hardware, software, and connectivity issues, ensuring timely resolution through the HappyFox ticketing system, and escalating issues as appropriate. This role requires strong communication skills, technical troubleshooting abilities, and the flexibility to work onsite in Dixon, CA when required. Responsibilities Provide Tier 1 and Tier 2 remote and onsite support for hardware, software, and connectivity issues. Troubleshoot and resolve issues related to Windows OS, VPN access, printers, and productivity applications (Microsoft 365, Adobe, etc.). Escalate unresolved or complex issues to senior technical staff while maintaining ownership and communication with the end user. Document resolutions, maintain accurate ticket updates, and ensure compliance with SLAs within the HappyFox ticketing system. Assist with basic network troubleshooting and workstation configuration as needed. Provide occasional onsite support in Dixon, CA for equipment setup, hardware replacement, and escalated issues. Qualifications 2+ years in an IT support/helpdesk or desktop support role (Tier 1/Tier 2). Experience with Windows OS, Microsoft 365, VPN clients, and common end-user applications. Familiarity with ticketing systems (HappyFox experience a plus). Strong troubleshooting skills across hardware, software, and connectivity. Excellent communication and documentation skills. Ability to work independently and provide excellent customer service in a hybrid support environment. Powered by JazzHR xPuuth1md8

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill multiple positions for Windows/Network Admin in Sacramento CA. Qualifications At least 5 years of relevant experience with Technical Projects is mandatory. Additional Information In person interview is acceptable

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Skills - Experience and Requirements The Data Center Network Engineer will have the following: • 8+ years' experience as a data network and security specialist in a medium to large enterprise network; or equivalent combination of education and experience • Extensive knowledge and experience of Cisco routers and switches (Cisco IOS, NX-OS platforms) • Extensive knowledge and experience of Cisco firewalls (ASA, Firepower platforms); next-generation firewall experience highly preferred (FTD, application visibility, IPS) • Proficient hands on experience and understanding of networking concepts and protocols such as: DCI, BGP, OSPF, Qualifications • VXLAN, L2 MPLS, L3 MPLS VPN, STP, HA, Multicast, multi-tenancy • Experience with Cisco VPN technology a plus (DMVPN, FlexVPN, P KI) • Extensive knowledge and experience with AAA (Cisco ISE, Cisco ACS) • Experience with network monitoring and diagnostic applications such as Solarwinds Orion or Cisco Prime Infrastructure Additional Information Applicant must be a Delaware Licensed plumber.

TITLE: SR BUSINESS SYSTEMS ANALYST - DIGITALSTATUS: EXEMPTREPORTS TO: MANAGER - DIGITAL DELIVERYDEPARTMENT: IT - DIGITAL PLATFORM DELIVERYJOB CODE: 11624 PAY RANGE: $102,000.00 - $110,000.00 ANNUALLY GENERAL DESCRIPTION: The Senior Business Systems Analyst role is responsible for engaging with various business units to translate complex business needs into quality software solutions and assists in the design, development, and implementation of identified solutions following Agile Software development practices. This also includes the operational support for all managed enterprise-wide software solutions. In partnership with the software vendors and business units, the senior analyst will work to maximize opportunities to use technology to improve products, services, and/or business processes. An advanced understanding of the Credit Union's enterprise-wide software solutions is required. TASKS, DUTIES, FUNCTIONS: Oversees all aspects of the Software Development Lifecycle for enterprise-wide software solutions by reviewing, analyzing, and creating detailed documentation of business unit needs, including workflow, program functions, and steps required to implement technical business processes. Drives efficient and effective joint business/IT requirements and solution discussions in addition to stakeholder review meetings. Provide high-quality analytical system solutions for key stakeholders. Proactively identifies software functional gaps and opportunities of improvement. Collaborates with product owners to create product backlog by using Agile practices. Creates user stories with relevant acceptance criteria. Leads or participates with the implementation of complex projects as technical subject matter expert from beginning to completion. Delivery Focus: 10% Training and mentoring BSA I 70% Project Support 20% Department process improvement Participate in scrum events such as daily scrums, sprint planning, backlog refinement, sprint retrospective and reviews. Supports Agile practices and leads the improvement of service. Designs, creates, and documents process flows, technical requirements list, specifications, diagrams, scenarios, mockups, and/or models for the development team using Visio, MS Word, Excel, PDF, SharePoint, and other like tools. Provide Tier 3 application support to uphold day-to-day business line operations, including the resolution of all internal tickets to a timely and successful resolution for all Enterprise-wide managed software solutions. Operations Focus: 10% Training and mentoring BSA I and BSA II 20% Tickets and operational support requests 70% Manage and support software upgrades Troubleshoots issues, assists in triage, and assesses risk and serves as escalation points for incident management. Manage administrative functions such as, but not limited to customizations of intricate forms, fields, reports and create saved searches, dashboards, workflows, role-based access management and reporting support. Effectively work to resolve complex business line application requests or reported issues through effective listening skills, positive action, information gathering and/or ticket escalation. Keep application users regularly informed on progress and resolution for all application issues reported and in alignment with internal service level agreements using clear and proactive communication. Collaborate and coordinate with third-party service providers or other internal technical teams to address software needs-based solutions and production issues with implemented resolutions and consistent follow-up. Establish and maintain strong working relationships with business line, other internal technical teams, and third-party service providers needed to improve Enterprise-wide software solutions. Participate in on-call support for critical response to after hour application impairments or major outages as needed. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Advanced oral and written communication skills required to interact or complete technical analysis with Credit Union staff, management, or vendor partners. Strong adaption skills contributing to an environment that promotes and enables change to facilitate improved ways of working. Understanding of Agile based development practices. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, printer, facsimile machine, and telephone. Makes sound decisions in the absence of detailed instructions. Ability to multitask, work under pressure and tight deadlines; may be required to work extended hours to complete tasks or respond to system production issues. Proven ability to develop, document and maintain operational policies and procedures, including the designing and documenting detailed technical process flows, and the development of operational performance and quality metric standards and reports. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All Credit Union Staff EXTERNAL: Vendors, suppliers, government agencies, other industry associations and peers at other financial institutions. QUALIFICATIONS: EDUCATION: Minimum four-year degree in Information Technology, Project Management or Business Administration required, or 6 years of experience. Bachelor's degree in Business Administration, Accounting, Information Technology, Engineering, Management, or related field preferred with 4+ years of experience. Equivalent work experience may be considered in lieu of a 4-year degree. Agile certifications preferred. EXPERIENCE: Seven years or more experience in financial or health services, including technical business analysis, product development and process improvement. Experience working in an Agile environment or Azure eco system (DevOps) strongly desired. KNOWLEDGE / SKILLS: Knowledge of commonly used financial industry concepts, practices, and guidelines. Knowledge of existing Credit Union products, services, and overall operational guidelines, especially as it relates to various delivery channels. Excellent oral communication, presentation, and technical writing skills. Strong research, technical analysis, planning and organizational skills. Ability to use logical reasoning when interpreting facts. Experience with small to medium enterprise software systems, as well as the ability to learn new systems quickly. Ability to analyze and document technical business processes. Ability to make observations, examinations, evaluations, and recommendations. Ability to participate on projects and assist team members to implement system upgrades and enhancements. Strong PC skills. PHYSICAL REQUIREMENTS: Carry and respond to a cell phone 7 days a week. May need to diagnose problems from home, occasionally may need to travel to site to correct problem either by car or public conveyance. Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Ability to lift 20 lbs. as may be required. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Occasional travel may be required locally, statewide, and throughout the United States to attend seminars and vendor group meetings. Overnight travel and evening schedules included. Occasionally required to change work hours or work long hours including working on weekends to accomplish tasks. LICENSES / CERTIFICATIONS: None Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 10/01/2025

IT Systems Engineer The Systems Engineer will serve as a key technical resource supporting IT infrastructure, systems, and applications across the Thunderbird environment. This role provides hands-on system administration, troubleshooting, implementation, and user support. The ideal candidate is a self-motivated problem solver who thrives in a fast-paced environment, can learn new systems quickly, and works collaboratively with both technical and non-technical stakeholders. Key Responsibilities Manage and maintain servers, networks, and applications to ensure availability, performance, and security. Manage and prioritize IT service tickets, ensuring timely resolution and clear communication with end users. Coordinate and track progress on IT projects, including system upgrades, rollouts, and integrations. Maintain detailed documentation for systems, configurations, procedures, and troubleshooting guides. Perform system monitoring, patching, updates, and preventive maintenance. Assist with deployment and configuration of new hardware, software, and systems. Manage Active Directory, Microsoft 365, and ensuring compliance with security and ITAR requirements. Deploy new hardware, software, and systems following established change management and testing processes. Diagnose and resolve hardware, software, and network issues independently. Provide technical guidance and support to end users. Assist in implementing system upgrades, infrastructure improvements, and technology deployments. Monitor system performance and recommend enhancements to optimize reliability, security, and efficiency. Assist with backups, disaster recovery testing, and data integrity verification. Education and Experience: Bachelor's degree in Computer Science or a related field preferred. 1-5 years of relevant IT work experience. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs) a plus. Eager to learn, dependable, and a collaborative team player. Strong interest in computer hardware, operating systems, and IT infrastructure. Company Overview: At Thunderbird, the collaborative relationship with our parent and partner companies allows us to better serve our customers - now and in the future. The Thunderbird family of American manufacturing companies is driven by a mission to provide superior products and services, from prototype to delivery. Our dedicated leadership team's enduring vision is to hold and grow our companies to meet the higher needs of our global customers. We are guided by the unified pursuit of excellence, teamwork, and innovation. Thunderbird enables people to grow, companies to soar, and customers to succeed. Benefits: 401(k) with matching program Medical, Dental, and Vision Insurance Short-Term Disability Long-Term Disability Life Insurance Paid Time Off 9 Paid Holidays Thunderbird is a drug- and smoke-free work environment and promotes safe work conditions. We are an Equal Opportunity Employer. #TBMANUFACTURING

SUMMARY The Network Administrator will concentrate on the overall health and security of the network. Ensuring network connectivity throughout the company's LAN/WAN infrastructure, and all other technical considerations at the network level of the organization's technical hierarchy. Regular, predictable, full-time attendance is required as an essential function of this position. The employee may be required to perform other such duties within the scope of their employment as may be assigned. The employee must also possess the ability to take direction, follow instructions, work with others, follow work rules and schedules, and focus on details. Inherent in each position is a general duty to maintain each respective work area in a safe and sanitary condition. ESSENTIAL DUTIES AND RESPONSIBILITIES: Troubleshoot and maintain all aspects of the organization LAN/WAN. This includes but not limited to: Firewalls, DMZ, WAN, LAN, WLAN and VPN communications, load balancers, firmware upgrades, hardware replacement, hardware procurement, network hardware/software maintenance, VoIP/PBX systems, SAN switching in VMware environment, and all other virtual switching environments. Troubleshoot server and desktop environments as related to networking issues with Microsoft Server 2012 and higher, Windows 8 & 10, MSSQL server, email servers, file servers, and web servers, etc. Maintain NIST and PCI Security compliance for Network and Hardware vulnerabilities, plan and execute remediation practices. Communicate technical expertise and document network structure. Uphold cabling standards throughout the organization. Manage vendor relationships for support of clients and networking hardware/software. Escalate and direct activities during systems problems with thorough follow-up and summary until issues are completely resolved. Participate in post-mortem analysis of problems for future process improvement. Provide continual communication to management of trouble resolution steps and issue resolution progress. Support, engineer, and maintain Site to Site and Remote Access VPN and wireless networking environments. Help support and maintain network infrastructure of the CCTV system at all locations. Provide network analysis, internet and intranet security which includes DMZ design, security and troubleshooting. Analyze networking solutions including but not limited to Firewalls, DMZ, WAN, LAN, WLAN and VPN environments that allow us to maximize results and throughput. Identify areas for improvement and engineer the necessary plans for integration. Develop and promote relationships with team members based on dependability, honesty, trust, and respect. Other duties as assigned. QUALIFICATIONS Strong hands-on routing knowledge of network/internet protocols/services such as MPLS, DS3, T1, GigE, OSPF, EIGRP, BGP, DNS, SIP, IPSec, PAT and NAT. Proficient in Cisco Routers and LAN/MAN switches, VoIP, Voice Gateway Systems, SAN switching, VMWare virtual switching environments Technical proficiency within the following server environments is required; Microsoft Server 2012 and higher, MSSQL server, email server, file server, and web servers. Demonstrate the ability to communicate technical expertise and document network structure using tools like PRTG, Vision, SolarWinds, NetFlow, Wireshark or Sniffer. Knowledge of standard cabling technologies such as UTP (Category 3, 5, 5e and 6), Fiber Optic (single mode, multi-mode), and Coaxial. Ability to use various tools to troubleshoot cabling issues such as Voice Test Set, Cable Toner, etc. Proven experience and honed skills in the areas of network analysis, internet and intranet security are essential which includes DMZ design, security, and troubleshooting. Proven demonstrated senior-level experience working in an enterprise IT organization, with a concentration in one or more of the following areas: LAN/WAN, Storage (SAN, NAS, etc.), Voice Engineering, Systems Infrastructure Development, Integration Services, Interoperability or Engineering. Proven knowledge of storage systems, storage management, SAN switching environments, and zoning. EDUCATION and/or EXPERIENCE Bachelor's degree in computer science/Information Systems with 5 years recent experience as a network administrator or similar position; or an equivalent combination of education and work experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. REASONING ABILITY Demonstrate the ability to solve practical problems and deal with a variety of concrete variables in situations in which only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. **All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.**

**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

At NorthBay Health, the Systems Engineer II, Telecom, is responsible for managing and maintaining assigned systems in a 24x7 high availability environment. The Systems Engineer II - Telecom will provide advanced level implementation, support and maintenance for all aspects of distributed IP telecommunication infrastructure including hardware, software, virtualization platforms, associated networking components and telecommunications carrier services. The ideal candidate will have experience in designing and supporting Cisco voice systems with an understanding of underlying infrastructure components and their configuration. This position interacts with all levels of the organization's administrative and medical/clinical staff and works with the organization's Technical, Operational and Applications support staff to meet cross discipline organizational objectives. This position understands the role of the telecommunications systems and how they relate to overall organizational effectiveness in meeting the needs of our customers. PRIMARY JOB DUTIES Performs daily system administration of all supported IP Telephony systems including security administration, patching, capacity planning, resource monitoring, performance analysis & tuning and other standard operations required for optimum performance, availability and general system health. Maintains the organization's Call Routing Dial Plan. Installs new systems and performs upgrades to existing applications, while maintaining current operating system releases and patches in coordination with application, operations personnel and vendor recommendations. Provides technical support and training for customers and co-workers to meet department and corporate goals. Plans, maintains and follows recovery procedures as warranted including disaster recovery planning and testing. Maintains systems at optimum performance capabilities ensuring maximum availability based on operating conditions. Executes complex technical projects including system selections, implementations, upgrades and process improvements. Functions as escalated support for IP Telephony and associated technical issues, collaborating with other members of the Technical organization and outside resources as required to resolve very complex problems. Plans for and coordinates installation and abatement of physical infrastructure (UC/Data) cabling to meet organizational needs and as requested. Periodically reviews telecommunications related cable plant and maintains relevant current documentation of UC systems (e.g. capacity, utilization, trunk assignment, etc.) Performs analysis of reported operational problems reported by customers and develops reasonable, cost-effective technology-based solutions to address or improve reported problems. Performs capacity planning, performance analysis and tuning, user and security administration of assigned IT and communications systems. Plan and coordinate office moves, adds and changes of voice and data equipment with interdepartmental staff, IT staff and vendors. Administers the Cisco UC IP Communications application/server suite. Performs user account maintenance, IP voice device build, maintenance and troubleshooting. Installs and cross connects analog twisted pair-based telephone lines as needed to support legacy and specialized applications. Is familiar with and can perform standard terminations of appropriate cabling in type66/110 blocks, RJ11/45 jacks, modular keystone jacks and other associated communications products. Ensures a team approach to all aspects of responsibilities including change management, problem resolution and standards development and planning. Collaborates with all team members to develop solutions and processes to address current operational issues as well as future technology requirements. Collaborate with team members and provide support to ensure backup personnel have adequate training and access. Maintain SLAs for all assigned organizational applications/products. Maintains all related support documentation including industry best practice standard documentation such as configuration documentation, IP Telephony system schematics, implementation plans and instructional material. Reviews problem trends and performs necessary analysis to identify short- and long-term solutions to prevent recurring problems. Conducts root cause analysis for IPT infrastructure-related incidents, & demonstrates expertise in problem solving, working with other members of IT and supported business partners. Monitors and regularly reports to IP Telephony team and leadership on assigned system performance. Develops performance monitoring, general system administration and troubleshooting checklists tools for Level 1 and 2 support personnel to continually expand their knowledge base and capabilities. Develops, documents, executes and maintains policies and procedures appropriate to ensure system and organizational goals including regulatory and contract compliance. Designs high availability and DR infrastructure in conjunction with other IT Staff, to meet availability requirements defined by business units. Recommends changes to resource utilization to improve & optimize efficiency, & identifies cost-effective opportunities for technology refresh. Manages software subscriptions for assigned systems and reports on current and projected costs. Creates and implement project plans, ensure adherence to project timelines, perform project risk assessment and develop contingency risk plans. Performs troubleshooting on corporate owned cellular devices (Android/iOS), pagers, IP voice end user devices and other devices as adopted by the organization. Acts as a technology owner for assigned infrastructure systems. Performs other duties as assigned. Education: High-school diploma or equivalent preferred. Four-year degree in Information Technology related field or equivalent work experience preferred. Licensure/Certifications: The position requires a valid California driver's license Current technical certifications in Cisco IP Telephony administration support preferred. (e.g. CCVP / CCNP-Collab / CCIE) Experience: Seven (7) years of experience in an information technology role providing direct customer support and enterprise infrastructure management. Minimum 5 years of experience as a telecom engineer in a primarily Cisco infrastructure. Minimum 2 years' experience administering telecommunications systems in a 24x7 critical infrastructure organization preferred. Experience working with ITIL framework of best practices preferred. Experience working within the requirements of a 24/7 Highly Available environment. Experience working within the requirements of a change management system. Experience as a technology owner/Subject Matter Expert (SME) for Cisco IP Telephony infrastructure components including: Cisco ISR/ASR Digital Voice Gateways Cisco ATA/VG Analog Gateways / Generic Analog SIP Adapters Cisco UCS Virtualization Cisco Unified Call Manager Cisco Unity Voicemail Cisco IPCCX Demonstrated experience and ability in working with IP protocols as it relates to IP Voice Digitization, Transport and Delivery as well as Packet Analysis / Troubleshooting. Experience working with SIP gateways and SIP/Telco interconnection/routing. Experience developing and maintaining Dial Plans. Experience working in a converged services network environment. Experience working in a multi-carrier WAN environment. Understands the complexities associated with ensuring optimal performance, routing and avoiding outages. Experience working with and troubleshooting physical telecommunications infrastructure components such as Telco feeders, Cat3-6 Experience with Ethernet based WAN carrier products, VPLS, SD-WAN as it relates to telephony backhaul, redundancy and overall performance. Experience with IP voice packet tagging and network-based QOS. Experience with WAN/Telco carrier products such as POTS, ISDN, T1, PRI, 3G/4G/5G Experience with physical plant cabling standards and associated regulations such as plenum space penetrations, fire barriers, underground conduit utilization and suspension requirements. Skills: Advanced knowledge of telecommunication administration standards including security administration, performance analysis & tuning, capacity planning, hardware and firmware maintenance. Strong analytical and problem-solving skills. Strong organizational and multi-tasking skills. Ability to manage multiple complex problems under pressure while maintaining a positive and professional demeanor. Advanced level knowledge of computer fundamentals, computer operations, telecommunications systems, and help desk methodologies. Should also have a general knowledge of the healthcare business and information systems as they affect clinician's workflow. Ability to work independently and execute a task to a given set of requirements, seeking clarification and assistance as required to meet timelines and objectives. Ability to work as part of a project team, collaborating and regularly reporting status to project managers and multidiscipline project teams. The position requires dedicated attention to detail as well as the ability to maintain confidentiality of work-related information. Ability to diagram systems architecture for presentation to management and other IT staff to communicate future requirements and current IT systems' operation. Ability to flow chart processes to identify bottlenecks and streamline procedures Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. Able to communicate in an effective and professional manner with co-workers, vendors, associates and other departments. Able to control tense situations to remain focused on the problem at hand. Hours of Work: Normally works eight hours Monday through Friday. Occasionally must work late in the evening or on weekends to complete project deadlines or emergency situations. Hours will vary according to work demands. Must be available by pager and or cell phone 24 hours a day 7 days a week according to a scheduled rotation for on-call coverage. Compensation: $64 to $84 per hour (exempt) based on years of experience doing the duties of the role. .

The Stores Second Level Team has a solid understanding of the end to end Store Systems architecture and data flows. They are consultants to many groups throughout IT and serve as the 2nd Level escalation team to Stores IT Operations. The Stores Second Level Manager's role is to oversee the Stores Second Level Team and ensure technical issues are addressed and resolved. This includes the responsibility of managing team performance, procedures, analysis of technical issues, and delivering customer satisfaction. This role is also responsible for monitoring, tracking and coordination of vendor delivered services for on-site maintenance for in store hardware and traffic systems. Our team members are not just innovators in the technology space; our success is measured by our ability to drive operational and top-line improvement for our brands. If you thrive in a solutions oriented environment, then consider joining our team! Job Description Manage a team of support analysts that provides 24x7 support for multiple store systems; as well as providing direction and prioritization of work. Manage 2nd Level resources for optimal performance. This will consist of resource management for incoming customer inquiries, projects, administrative work and time allotted for holidays and paid/unpaid time off. Partner closely with 1st Level to improve technical knowledge, quality issue management, and quality delivery of service to customers. Participate in the development of service level agreements and ongoing management of service level compliance. Participate and assist in driving the knowledge transition and management process. Assist in the professional and technical development of team leaders enabling them to set technical goals, monitor, mentor, coach and assist team members to deliver quality support. Drive escalated customer and vendor issues. Partner with IT business partners and project teams to prepare the support team for new product/service releases. Develop and enhance cooperative interdepartmental and vendor relationships and communications. Develop a performance measurements framework and facilitate feedback system to team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered. Oversee methodical troubleshooting, diagnostics, research, trending analysis, documentation, and identification of root cause. Oversee trend Analysis for Proactive Problem Management and present information to Technical and Business teams Implement methodologies to improve first call resolution, manage customer perceptions, and build strong internal relationships Manage vendors for break fix service and auditing of monthly invoices. Establish, maintain and continuously improve standardized operating processes and procedures. Maintain current knowledge of industry trends and potential impact on the support business. Maintain a high level of employee morale within the team. Develop a customer care philosophy that ensures customer satisfaction Provide ownership and discipline to the change control process This position requires the Manager to be part of an on-call rotation and travel to the Bay Area - approximately 10%. Qualifications Bachelor Degree in a technical field or equivalent work experience. At least 5 years of experience in a technical helpdesk environment. Minimum of 2 years of experience in managing/leading others. 3 years of experience in supporting large scale enterprise applications. Strong leadership and excellent interpersonal skills and the ability to lead and influence technical support engineers. Strong organizational skills with an ability to manage and prioritize concurrent technical support demands. Ability to influence technical discussions and decisions. Problem-solving skills to address complex technical problems and develop creative and practical recommendations with a keen attention to detail. Solid understanding of commercial software engineering practices and tools . Extensive experience in helpdesk management systems and reporting. Experience of Oracle and SQL Databases. Experience in Linux systems and script development. An understanding of networking and network-based software applications. Previous experience working within ITIL or Lean Six Sigma best practice guidelines. Full lifecycle software development experience. Solid knowledge of industry standards and techniques in development and testing Experience in working with Subversion version control and defect management systems. Working knowledge of object-oriented analysis and design. Strong verbal and written communication skills Self motivated; able to work with only moderate supervision Additional Information Application level knowledge of; Operating systems : UNIX, Solaris, Enterprise Red hat Linux, Windows 98, 2000 & XP. Company Tools : Putty, TOAD, MQJ Explorer, Remote Desktop and WinSCP. Programming languages : C, C++, Java, HTML, XML. Scripting languages : Bash and Pearl Web Technologies : Servlets, JSPs, EJBs, JDBC. App Servers : IBM Web Sphere 5.1/6.0, Computer Associates Espresso 4.2.2/4.4.1 Web Servers : Apache, IBM Http and Jakarta Tomcat Software Packages : MS Office Network Protocols : TCP/IP, UDP, DNS

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

The State Fund Internal Audit Department (IAD) seeks a dynamic and experienced individual to join its team as a Senior Internal Auditor, Systems. The Senior Internal Auditor, Systems will be an information technology subject matter expert responsible for leading audits and testing controls related to information technology, including operational, financial, and technical controls. Please see the attached Duty Statement for more details. The successful candidate should possess the following qualifications: * Possesses a solid understanding of Access Management controls and systems, such as Active Directory, and the concept of Least Privilege. * Possesses a solid understanding of Excel, Visio, and Word and can utilize them to create detailed narratives, reports, workpapers, and flowcharts * Possesses a solid understanding of software development concepts, including the Software Development Life Cycle (SDLC), and the use of project management tools. * Possesses an understanding of the concepts of batch programming, disaster recovery, and business continuity. * Possesses an understanding of the concepts of network security, patch management, and vulnerability scanning. * Possesses an understanding of the fundamental concepts of IT auditing. * Has a degree in computer science, business administration, accounting or related fields (e.g., BS/BA in Computer Science, Computer Engineering, Network Security, Accounting, or Business Administration). Desirable Qualifications: * Holds or is pursuing one of the following professional certifications: * Certified Information Systems Auditor (CISA) * Certified Internal Auditor (CIA) * Certified Public Accountant (CPA) * Certified Fraud Examiner (CFE) * Possesses a solid understanding of insurance industry best practices, operating processes, risk and controls, and regulations. * Has experience with insurance industry systems and procedures for underwriting, investments, billing and collections, financial systems, and claims. * Possesses an understanding of the Institute of Internal Auditors' (IIA) standard practices for internal audit (Global Internal Audit Standards) * Possesses one year or more of experience performing professional auditing that includes completing a spectrum of internal audit activities, such as Model Audit Rule (MAR) testing, Sarbanes-Oxley (SOX) testing, operational auditing, financial statement auditing, and/or internal investigations as an auditor-in-charge. You will find additional information about the job in the Duty Statement. Working Conditions The successful candidate must reside in California upon appointment. Selected candidate(s) hired may be required to attend in-person Onboarding at our Vacaville office with expenses for attendance paid by State Fund. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY ASSOCIATE Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-505491 Position #(s): ************-XXX Working Title: Senior Internal Auditor, Systems Classification: INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $6,614.00 A $5,424.00 - $7,270.00 B $5,930.00 - $7,947.00 C $6,521.00 - $8,740.00 D New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Solano County Telework: Telework Job Type: Permanent, Full Time Department Information State Fund is California's largest provider of workers' compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits. Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. We recognize and reward high performance yet value a healthy work/life balance. Department Website: ************************** Special Requirements Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period in accordance with the applicable bargaining contract. The salary range(s) included on this job posting do not reflect the reduction in pay. To be considered, you must provide a fully completed STD 678 application, resume, and statement of qualifications. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held. Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, have LEAP eligibility, or have SROA and/or Surplus eligibility may be considered. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 2/21/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: State Compensation Insurance Fund Mailing Address Attn: JC-505491 VL PO BOX 659015 Sacramento, CA 95865 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: State Compensation Insurance Fund Talent Acquisition/Staffing JC-505491 VL 2275 Gateway Oaks Drive Sacramento, CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Statement of Qualifications - * Describe in a short, concise paragraph your interest in IT Auditing. * Describe concisely some of the risks inherent to IT Access Management Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. State Fund employees are eligible for a number of benefits. Our benefit package includes: Health Benefits Program (CalPERS) Retirement (CalPERS) Employer Health and Consolidated Benefits Contributions Dental, Vision 401(k) and 457 Deferred Compensation Plans Employee Assistance Program Group Legal Services Insurance Holidays, Vacation/Sick/Other Paid Leave Flex Elect Reimbursement Program Wellness and Recognition Alternate Work Schedules Transit Pass Program Tuition Reimbursement Dependent Scholarship Program Leadership Training Mentoring Program *************************************************************************************************** Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: ************************** Human Resources Contact: Vanessa La ************** ************ Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Rosa Gil-Robles ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Background Investigation Prior to employment with State Compensation Insurance Fund, a background investigation (BI) will be initiated. Acknowledgement Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. By applying to this position, you are also acknowledging that you have received the following information: * California State benefits * Duty statement/Job Description * Salary ranges and steps for the classification(s) advertised Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

We are seeking a reliable and customer-focused IT Support Technician to provide Tier 1 and Tier 2 support for end users in a hybrid onsite/remote capacity. The technician will be responsible for troubleshooting hardware, software, and connectivity issues, ensuring timely resolution through the HappyFox ticketing system, and escalating issues as appropriate. This role requires strong communication skills, technical troubleshooting abilities, and the flexibility to work onsite in Dixon, CA when required. Responsibilities Provide Tier 1 and Tier 2 remote and onsite support for hardware, software, and connectivity issues. Troubleshoot and resolve issues related to Windows OS, VPN access, printers, and productivity applications (Microsoft 365, Adobe, etc.). Escalate unresolved or complex issues to senior technical staff while maintaining ownership and communication with the end user. Document resolutions, maintain accurate ticket updates, and ensure compliance with SLAs within the HappyFox ticketing system. Assist with basic network troubleshooting and workstation configuration as needed. Provide occasional onsite support in Dixon, CA for equipment setup, hardware replacement, and escalated issues. Qualifications 2+ years in an IT support/helpdesk or desktop support role (Tier 1/Tier 2). Experience with Windows OS, Microsoft 365, VPN clients, and common end-user applications. Familiarity with ticketing systems (HappyFox experience a plus). Strong troubleshooting skills across hardware, software, and connectivity. Excellent communication and documentation skills. Ability to work independently and provide excellent customer service in a hybrid support environment.

Job Description IT Support Administrator (Level 2) We are seeing an IT Support Administrator (Level 2) to join our client. As an IT Support Administrator (Level 2), you will provide level 1, level 2 and admin support to internal business users in a Microsoft environment. Location: Sacramento, CA (On-site) This position expects to pay about $26-38 per hour plus benefits What You Will Do: Provides On-Site (local division office) and Remote support (entire company). Provides troubleshooting, and end-user assistance via phone, chat, or email. Provides in-depth enterprise desktop / hardware support ensuring computing environment is running at optimal speed and efficiency. Resolves complex problems and answers questions related to the computing environment. Contacts vendors and carrier support when necessary to resolve problems and/or outages. Performs complex diagnostic tests, notes symptoms, gathers relevant problem/malfunction facts and data from users. Documents incidents and problems in the service desk and escalate issues to the appropriate teams when required. Serves as the technical liaison to the user community, able to resolve technical issues within the desktop computing environment. Prepares customers to use hardware and software by conducting training where necessary. Documents new and existing procedures and processes within technician knowledgebase. What You Bring to The Table: 3-5+ years of experience working in a Level 2 support position. Microsoft experience is required supporting accounts, devices, SharePoint, Teams, Exchange, Active Directory, Entra ID, Azure, etc. Must have experience with Intune. Demonstrated experience working and solving issues at all levels of end users, and peers in complex environments. Strong understanding of Hardware Life Cycle Management, Change Management, Incident Management, Helpdesk Ticketing, and its impacts on ensuring business continuity. Strong understanding of troubleshooting techniques and experience with remote troubleshooting tools. Ability to monitor the desktop environment using hardware and software tools. Ability to establish and maintain a high level of user trust and confidence and the ability to manage client expectations. Strong writing and speaking skills to explain technical solutions to both technical and non-technical individuals. Strong interpersonal skills at all levels and ability apply skills and techniques to solve dynamic problems, excellent teamwork skills. Experience with DNS and DHCP is a plus. Experience with GPOs and Patch Management tools is a plus. Information Technology Certifications are preferred. Bachelor's degree in computer science or relevant field preferred. If you enjoy owning complex infrastructure, measuring your impact, and continuously improving how systems run at scale, this is a role worth exploring. Apply today to start the conversation. As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact . Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.