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Information Technology Consultant Jobs in Westfield, IN

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Information Technology Consultant
Information Technology/Support Technician
Systems Administrator
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Information Technology Technician
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Systems Integrator
Systems Engineer
Information Systems Analyst
Contractor/Consultant
Information Technology Administrator
Technical Solutions Consultant
  • Desktop Support Specialist

    SISL Global

    Information Technology Consultant Job 24 miles from Westfield

    • Install, troubleshoot and repair desktop/laptop issues (both hardware/software) • Install Standard SOE Image on Desktops and Laptops. • Install, configure and troubleshoot standard applications (MS Office, Adobe, etc.) • Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation. • Provide technical assistance and training to end users on computer operating systems and Standard applications. • Instruct and assist end users in the use of computer equipment, software and accessories. • Document all support activity within the IT Incident and Change Management tracking tool. • Ensure standard operating procedures and known error logs are kept up to date. • Support and monitoring of critical systems and services. • Patching and build of desktop, Laptops and mobile devices. • Systems backup monitoring and reporting • Participate in monthly Inventory Audits • Follow Asset Management policies and ensure CMDB records are updated accurately and consistently • Completing ad-hoc tasks set by the EUC Team Lead/Operations Manager
    $39k-54k yearly est. 1d ago
  • Information Technology Desktop Support

    Anchor Point Technology Resources 3.9company rating

    Information Technology Consultant Job 19 miles from Westfield

    We are looking for someone to help with a large Desktop Imaging project. This position is 100% onsite downtown Indianapolis. Only apply if you are able to work onsite in Indianapolis. The Tier 1 IT Support Technician provides frontline technical support to end users, focusing on desktop imaging and general troubleshooting. Key Responsibilities: Provide first-level technical support for hardware, software, and network issues. Perform desktop imaging using deployment tools (e.g., SCCM, MDT) to install and configure standardized operating system images on workstations. Maintain and update workstation images to ensure compliance and consistency. Prepare, deploy, and troubleshoot desktops, laptops, printers, and other peripherals. Document all support activities, solutions, and user interactions in ticketing systems. Follow established procedures and escalate complex problems to higher-level support as needed. Communicate clearly and professionally with users, providing updates and guidance throughout the support process. Maintain familiarity with PC hardware, operating systems, and basic networking concepts. Qualifications:
    $36k-54k yearly est. 1d ago
  • IT Support Technician

    Brooksource 4.1company rating

    Information Technology Consultant Job 19 miles from Westfield

    *IT/OT Support Technician* * 5-6 Month Contract *Hourly Rate:* $40/hr *Industry: Pharmaceutical Manufacturing* Our client is a leading pharmaceutical manufacturing organization dedicated to advancing healthcare through innovative solutions. We are looking for (2) highly skilled IT/OT Support Technicians for a 6-month engagement with an opportunity to extend. This is a great opportunity to build your expertise in a pharmaceutical manufacturing environment and take on additional projects & responsibilities. *Key Responsibilities:* * Perform technical requirements analysis of workstation infrastructure design to meet the specific needs of a pharmaceutical manufacturing environment. * Install and configure workstation hardware, software, and any additional peripherals to ensure optimal performance and compatibility. * Provide qualified infrastructure platforms that support the diverse needs of the organization. * Create automation scripts to streamline processes and minimize the need for manual intervention. This includes tasks such as patching, software installs and removals, and system reboots. * Train end users on the operations of new equipment, workstation software, networking, and related technologies. * Diagnose and resolve issues related to platforms including Citrix, RealVNC, VDI, Linux, iGel technology, Windows XP/7/10/11 OS, workstation hardware, and networking protocols. * Serve as a consultant for questions regarding infrastructure, compatibility, backup, and configuration issues. * Provide strategy and recommendations for immediate and future upgrades of hardware and software applications. * Perform application and operating system upgrades for lab and automation systems, providing supporting documentation for validation and testing of upgrades. * Assist with the validation of new and existing systems by providing technical design information to ensure GMP data integrity. * Execute deployment tasks via automation using tools like PDQ Deploy. *Qualifications:* * 2-3 years of experience in workstation infrastructure design and management. * Proficiency in scripting languages for automation (e.g., PowerShell, Python). * Strong knowledge of Citrix, RealVNC, VDI, Linux, iGel technology, Windows OS, and networking protocols. * Experience with pharmaceutical manufacturing environments and GMP compliance is a plus. * Excellent problem-solving skills and attention to detail. * Strong communication and interpersonal skills for user training and consultation. Job Type: Contract Pay: From $40.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * Monday to Friday Experience: * Windows: 1 year (Preferred) Ability to Commute: * Indianapolis, IN (Required) Ability to Relocate: * Indianapolis, IN: Relocate before starting work (Required) Work Location: In person
    $40 hourly 60d+ ago
  • Support Engineer

    ATS Global

    Information Technology Consultant Job 19 miles from Westfield

    ATS Applied Tech Systems Inc. are currently seeking a suitable candidate to ‘Deliver & Support' Industrial Information Systems projects to leading manufacturers both as part of a small team or as an individual assigned to a project. In this role you will receive high level architecture for client and server systems to be deployed across manufacturing sites across North America. You will then be responsible for the project deployment and any supporting design and build documentation governed by quality gates in a defined project lifecycle. On completion of a project you will formally hand-off the delivered solution to the Service & Support team. Initially, this role will require participation in activities carried out by both the solution delivery and Service & Support teams. The Person The right candidate will have at least 3 years' experience working in a similar role. An ability to self-manage and also work in teams to deliver small and large scale Information Systems projects is critical to this position. The candidate should be an excellent communicator and be able to present ideas clearly and effectively both internally and externally. Candidates should be motivated and capable of the development and application of skills in new and existing technologies. Enthusiasm and a desire for success are character traits we are seeking as is the ability to show leadership and sensible decision making when required. Skills: Experience in the delivery of Information System projects including computer hardware, software, and manufacturing equipment. Bachelor's Degree in Computer Science or related technical field preferred A demonstrable knowledge of network topologies. In-depth knowledge of Microsoft Windows operating systems (Server & Client) Moderate level of knowledge with Microsoft SQL Server Microsoft Power Platforms (i.e. - PowerBI, PowerApps, etc.) Experience with Manufacturing SCADA systems (i.e. - PLC, HMI, etc.) Basic scripting experience in VBScript, Python, or PowerShell Technical Authoring Skills Includes knowledge of Microsoft Visio Responsibilities: Key Responsibilities include: Delivery & support of shop-floor Information Systems projects including client, server & network components Provide technical assistance in the production of sales proposals. Under the guidance of a project manager, take ownership of deployment projects through the full lifecycle from detailed planning to customer/support acceptance. Production of quality design, build & test documentation for internal & external customer use. Interface with all levels of customer stakeholders for detailed planning and delivery of the project. Formal handover of project & all deliverables to the Service & Support team before project closedown. This position will require being part of an “on-call” support rotation. Other duties as assigned. The Company ATS International B.V. is The Independent Solution Provider for Industrial & Process Automation and Information Technology users worldwide. Founded in 1986, ATS is expert in Control Technologies, SCADA/HMI, Programming Languages, Communication & Networks, Databases and Manufacturing Execution Systems. Six ATS Business Activities transfer this knowledge to our customers: ATS Training, ATS Consulting, ATS On-Site Support, ATS Projects, ATS Software Development and ATS Products. ATS has a worldwide network of offices and experts to support Global and Local organizations.
    $60k-79k yearly est. 1d ago
  • Semiconductor Tape out Support Engineer

    Imec USA 4.3company rating

    Information Technology Consultant Job 49 miles from Westfield

    Semiconductor Tape-Out Support Engineer Key description Our enthusiastic and diverse team collaborates with imec's customers to make their projects become reality. Imec IC-link (************************************ helps customers design chips and bring them to the prototype and the mass production stage at top chip foundries. Imec is a qualified TSMC VCA partner and offers state-of-the-art prototype and volume fabrication services to fabless companies and system houses. Imec IC-link provides its customers specialized technical solutions for the design of chips, prototyping, and mass production. Purpose of the job: To act as the primary liaison between customers and chip manufacturing foundries, ensuring the successful tape-out of our customer's custom-designed chips by providing technical guidance, quality assurance, and project management support. This role is crucial in facilitating the smooth transition of chip designs from concept to fabrication, particularly focusing on TSMC process nodes. Typically reporting to: The Semiconductor Tape-Out Support reports to the US Tape-Out Support Team Leader within the imec IC-link business unit. This role involves close collaboration with management and sales teams to align with imec's strategic objectives. Core relationships: Internal: Engineering Team: Collaborate closely with design and support teams to ensure designs meet manufacturing standards. Quality Team: Work with QA to verify the integrity and quality of our work. Sales Team: Provide technical support and insights to assist the sales team in customer interactions and project proposals. Project Management: Coordinate with project managers to track progress and ensure timely delivery of milestones. External: Customers: Engage with customers to understand their requirements, provide technical guidance, and support them throughout the chip design and manufacturing process. Foundries: Maintain strong communication with foundry representatives to ensure alignment on technical specifications and fabrication requirements. Typical education/expertise required: We are looking for candidates with understanding of semiconductor layout and processing. Preference to have some scripting and programming-based capabilities. Taking initiative, being client-oriented, being punctual, teamwork and drive. You can adequately judge problem situations, recognize priorities and act accordingly in a flexible manner. We expect that you are a strong communicator and can speak and write English fluently enough to support our international customers and suppliers. Tasks and responsibilities Quality Assurance: Verify and guarantee the quality of chip designs based on documentation from manufacturing plants and knowledge gained from the team and past projects. Fabrication Preparation: Prepare chip designs for fabrication at foundries, assisting customers with final sign-off using advanced CAD software. Technical Guidance: Conduct technical discussions with customers to guide them through the sign-off process and provide necessary foundry information and documentation. Customer Support: Assist customers before, during, and after the chip design and manufacturing process, ensuring a smooth and efficient experience. Process & Task Streamlining: Scripting and process improvements to reduce errors, improve overall customer service, and improve coordination with other teams. Documentation: Maintain detailed records of customer interactions, project progress, and technical specifications to ensure transparency and accountability.
    $60k-80k yearly est. 19d ago
  • System Administrator

    Tata Consultancy Services 4.3company rating

    Information Technology Consultant Job 19 miles from Westfield

    Must Have Technical/Functional Skills • Strong knowledge of Linux OS like Ubuntu, CentOS & Red Hat and Windows OS 2016/2019/2022. • 5 years of experience is needed to ensure that the Systems Administrator has the necessary experience to manage and maintain the organization's systems. • Atleast 4 years of experience in scripting is needed to automate tasks and improve efficiency using scripting languages. • Knowledge of network infrastructure and networking concepts is needed to understand organization network and technologies such as TCP/IP, DNS, and DHCP and to ensure smooth operation of a company's computer systems. • Experience in Operating systems is needed to manage operating systems such as Linux, Unix and Windows. • Experience in problem-solving is needed to diagnose and resolve technical issues promptly. • Routine system maintenance and upgrade skills are needed to ensure that the systems are up-to-date and optimally. • Must have excellent communication and interpersonal skills to communicate with technical and non-technical stakeholders and vendors effectively. • Basic Knowledge of Networks and configuration, Cloud Technologies (Azure and/or AWS), Databases would be good to have. Responsibilities • Providing support in software installations, patching, upgrades and configuration of lab workstations & servers as per users and applications requirements. • Troubleshoots issues and resolves technical problems by identifying problems and taking steps to resolve them. • Automate the tasks using PowerShell, Python, Batch scripting and Shell scripting based on the environment, compatibility, and the requirements of the users. • Provides technical support needed by responding to user inquiries, resolving technical problems. • Recommends new hardware and software solutions that meet the organization and application's needs by researching and staying informed about current trends and technologies, capable of adapting fast to new technologies. • Should be able to handle business-critical IT tasks and systems with less supervision. • Handling and troubleshooting platform related issues (Windows and Linux/Unix) and providing solutions or work arounds.
    $61k-72k yearly est. 18d ago
  • Human Resources Information System Analyst

    X-Factor Consulting 3.8company rating

    Information Technology Consultant Job 44 miles from Westfield

    Our client is seeking an HRIS Analyst for an excellent hybrid position (3 days per week in office) located near the Marion, IN area. Responsibilities include: Systems Administrator and management for HR Systems to include all data, code, and troubleshooting Collect and review HR Data from various areas to analyze and compile metrics, making recommendations to leadership Design and implement HR programs and projects to improve operational efficiency across HR functions Manage data and analyze appropriate security and privacy compliance Other HR duties include: benefits administration responsibilities such as program development and communication, compensation reviews and advisement, job description development, assist with other HR programs. Reporting for HR and Leadership team Partner with external vendors as needed Auditing as required Qualifications and Experience: Minimum 3 years of experience in an HR function and minimum 2 years with HRIS systems and administration. Bachelor's Degree in Human Resources, Business, or related required Knowledge of HR Systems with strong analytical and technical skills Understanding of local, state, and federal laws involving employment, HR, and HR policies. Excellent communication, customer support, and troubleshooting skills Experience with Microsoft office and HR systems required. Paylocity, Paycor, Paychex, ADP, or similar experience is a plus Any HR or Systems Certifications a plus
    $71k-102k yearly est. 8d ago
  • Behavior Consultant | Contract

    Benchmark Human Services 4.3company rating

    Information Technology Consultant Job 19 miles from Westfield

    In 2025, Benchmark Human Services celebrates 65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE - those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves. Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, day services and more. If you're looking for something outside of a typical clinic setting where you can help people with disabilities become more independent and involved in their community, then Benchmark is the place for you! Flexible Schedule, Competitive Salary, and Multidisciplinary Team Approach! Responsibilities: Provide documentation of the behavioral services provided Provide direct monitoring, assessment, intervention, and staff training including behavioral supports, proactive strategies, triggers, staff interventions, replacement behaviors, etc. Maintain billable criteria Maintain system for collecting objective data regarding the skills and needs of clients served. Maintain system for collecting program specific information including key data points. Complete functional assessments annually and as needed. Attend all client specific meetings as directed. Attend client psychiatric appointments and inpatient psychiatric discharge meetings. Qualifications: Master's degree in an applied Health Services area of Psychology, Special Education, Social Work, or Counseling. Valid driver's license Interested candidates can apply online at *************************** Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories. INDBCBA
    $28k-42k yearly est. 60d+ ago
  • You don't see the right position? Let us create it with you

    Browning Day 3.6company rating

    Information Technology Consultant Job 19 miles from Westfield

    Browning Day is a lively, creative, and passionate downtown architectural firm committed to improving the human experience through transformative design. Our success is based on our client's vision coming to life and includes a team of Architects, Interior designers, Landscape Architects, Planners, and support staff who play a part in solving complex design problems. We are always seeking to add talented people who are passionate about improving the human experience. Please let us about you and what you are looking for! Requirements: * Satisfactory completion of a background screening. * Authorization to work within the US
    $51k-69k yearly est. 60d+ ago
  • IT Technician

    EKF Management Corporation

    Information Technology Consultant Job 19 miles from Westfield

    Job Title: IT Technician - Home Healthcare Provider Reports To: President We are seeking a skilled IT Technician to support the technology infrastructure of a home healthcare provider. This role ensures seamless operation of Windows 11 devices, Windows Small Business Servers, laptops, tablets deployed in the field, and cellphones used by healthcare staff. The ideal candidate will provide technical support, troubleshoot issues, and implement system upgrades while maintaining security and efficiency. Key Responsibilities: Device Support: Maintain, troubleshoot, and upgrade Windows 11 desktops and laptops for office and remote users. Server Administration: Manage and support Windows Small Business Server, including user access, security settings, and software updates. Mobile Technology Support: Configure and support tablets and cellphones used by field healthcare providers, ensuring connectivity and secure access to patient records. Network Management: Maintain local and remote network connectivity, troubleshoot connectivity issues, and enhance performance. Software Support: Assist with electronic health records (EHR) systems, Office 365 applications, and other healthcare-specific software. Security & Compliance: Ensure cybersecurity best practices, compliance with HIPAA regulations, and proper data encryption protocols. Technical Training: Provide guidance and training for healthcare staff on IT best practices and new technologies. Troubleshooting & Helpdesk: Respond to IT tickets, provide remote and onsite support, and resolve hardware/software issues promptly. Qualifications & Skills: Experience: 2+ years of IT support experience, preferably in healthcare or similar environments. Technical Expertise: Proficiency in Windows 11 troubleshooting and configuration. Strong understanding of Windows Small Business Server administration. Experience with mobile device management (MDM) for tablets and cellphones. Familiarity with network troubleshooting and VPN configurations. Knowledge of HIPAA compliance and data security best practices. Soft Skills: Strong problem-solving abilities and attention to detail. Excellent communication and interpersonal skills for working with healthcare staff. Ability to work independently and prioritize multiple tasks effectively. Preferred Qualifications: Certifications such as CompTIA A+, Network+, Microsoft Certified (MCP, MCSA, or equivalent). Experience with healthcare IT systems (e.g., electronic medical records, telehealth platforms). Familiarity with cloud-based services (Azure, AWS, etc.). Benefits: Competitive salary and benefits package Opportunity to work in a dynamic healthcare environment
    $31k-57k yearly est. 4d ago
  • IT Solutions Consultant / Sales Manager MNS - Indianapolis IN

    Applied Innovation 3.6company rating

    Information Technology Consultant Job 11 miles from Westfield

    Applied Innovation is seeking a dynamic, self-motivated IT Sales Professional who will be responsible for generating new business and meeting / exceeding sales targets. This role is designed for someone who not only excels as a sales executive but also possesses strong management skills. As you meet performance benchmarks, you'll be given increasing responsibility, including hiring and managing a team of sales professionals with the end goal of transitioning from an independent producer into a full time Sales Manager. We are looking for team players that are hardworking, collaborative, coachable, persistent, intelligent, and eager to build a long-term career in technology sales with a company that has an outstanding culture. IT Solutions Consultants are tasked with driving business development, acquiring new accounts, meeting sales objectives, and guaranteeing exceptional customer satisfaction in their initial engagements with a prospective customer. Additionally, they play a vital role in nurturing and managing internal relationships with fellow salespeople, technical resources, as well as administrative and service staff. Sales Managers are tasked with building a quality team, developing quality people and instilling / reinforcing the above (and below) items. Essential Duties and Responsibilities Prospecting & Sales Prospect, engage, and build relationships with potential clients through various channels. Empower fellow sales representatives to generate leads for our IT services. Perform Needs analysis, sales discoveries, validations, and presentations for new prospects. Design and create proposals, presentations, and necessary agreements for prospects and clients in collaboration with internal resources. Present MNS service (+ other) offerings and negotiate contracts to close deals. Consistently meet and/or exceed monthly and quarterly sales targets. Maintain accurate records of client interactions and sales activities using our CRM system. Administrative & Reporting Hold weekly 1 on 1 meetings with your team and attend weekly 1:1 meeting with the Director of Sales. Provide regular sales performance reports and insights on market trends. Effectively navigate and utilize our CRM to ensure your team maintains accurate and adequate pipeline, and remains organized & efficient with their daily sales-related duties. Participate in regular team meetings, training sessions and strategy discussions. Attend Applied Innovation sponsored industry or educational events. Keep up to date on industry related news and technology. Management & Growth Demonstrate management qualities by mentoring and supporting new team members. Collaborate with leadership to refine sales strategies and provide market feedback. Prepare to assume responsibilities for recruiting, hiring, and training new sales team members via the ASK, SBS, and TEAM management principles (which you will be trained on). Transition into a Sales Manager role by gradually taking on team oversight and strategic planning duties. Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A proven track record in sales with 5+ years of experience (experience in IT Sales is a plus). Demonstrated ability to consistently achieve or exceed sales targets. Excellent communication, negotiation, and interpersonal skills. Strong organizational skills and a keen attention to detail. Works well in collaboration with others. Leadership potential with a desire to grow into a management role. Familiarity with CRM software and the Microsoft Office Suite. Self-driven and proactive, with the ability to work both independently and as part of a team. Valid driver's license with a good driving record. Applied Innovation offers a full benefit program that includes medical, dental, life insurance, disability, and 401(k). *Please note that relocation assistance is not provided for this position. This is an in office on site role.
    $52k-79k yearly est. 60d+ ago
  • Helpdesk IT Support Service Technician

    The AME Group 4.7company rating

    Information Technology Consultant Job 19 miles from Westfield

    Full-time Description Are you passionate about technology and love helping people? Do you enjoy solving problems and providing top-notch customer service? If so, we want you on our team! We're looking for a tech-savvy Helpdesk Technician who thrives in fast-paced environments and enjoys tackling diverse challenges. If you have experience multitasking in a busy helpdesk setting, this is the perfect opportunity for you! As a key member of our team, you'll be the first point of contact for our rapidly growing client base, delivering exceptional support and solutions. You'll work alongside seasoned IT professionals to ensure seamless service to our valued Managed Services clients. What You'll Do: Provide remote support for service requests involving workstations, servers, printers, networks, and a variety of vendor-specific hardware and software. Troubleshoot technical issues and ensure high levels of customer satisfaction. Manage multiple priorities in a dynamic environment with the ability to pivot when needed. Requirements What We're Looking For: 1+ years of experience in an IT support role. Strong communication skills and a customer-first mindset. Familiarity with managing and troubleshooting hardware, software, and network issues. Experience managing and administering Active Directory, including user account management, group policies, security permissions, and access control. We believe in investing in our team, which is why we offer company-paid training and certifications to support your professional growth. If you're ready to advance your career in IT and make an impact, apply now to join our growing team! We offer a collaborative work environment, growth opportunities, and the chance to work with cutting-edge technology every day. Come grow and succeed with us!
    $32k-46k yearly est. 18d ago
  • IT Systems Administrator

    Banjo Corporation 3.4company rating

    Information Technology Consultant Job 39 miles from Westfield

    If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. Summary: The IT Systems Administrator position reports to the IT Manager and will be responsible for the day-to-day administration of multiple business systems at Banjo as well as end user support. This position is a key, customer-facing role on the IT team at Banjo. The Systems Administrator is expected to maintain an exemplary level of customer service while working with local and corporate resources to maintain a safe, reliable, and trustworthy computing environment for Banjo staff. The position will work onsite at Banjo and requires occasional after-hours support. Duties and Responsibilities: Supports IT infrastructure and applications including Active Directory, Exchange, Print Services, MS SQL database, Microsoft Office, VPN, etc. Assist in the development, maintenance, and annual testing of the BC/DR plan Provides proactive monitoring of business systems and backups to prevent downtime Provides technical support directly to staff with a customer service mindset Manages requests for service through effective use of a support ticketing system Ensures network and cybersecurity by working with corporate and local resources Manages print services by providing local support in partnership with contracted print management vendor Identify opportunities to streamline and optimize business processes through better use of existing system capabilities Skills: Knowledge of Microsoft Windows Server as well as other Operating Systems Troubleshooting, Support, and Maintenance of IT Systems Familiarity with On-Premise and Cloud IT Infrastructure Experience with Endpoint Security Software and Tools Experience with Hyper-V or comparable virtualization technology Experience with Bartender is a major plus Strong organizational, communication and interpersonal skills Ability to solve problems, consider alternatives before making decisions, display intuitive judgment, timeliness in making recommendations and decisions Ability to multi-task and effectively manage competing priorities Education and Work Experience: Associate's degree in Information Technology or related fields, or equivalent work experience Minimum of 2-4 years IT/Technical Experience Minimum of 2 years direct customer service or comparable customer-facing experience Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world? IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at ********************** for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.
    $54k-74k yearly est. 28d ago
  • IT Collaboration Engineer

    Corteva Agriscience 3.7company rating

    Information Technology Consultant Job 19 miles from Westfield

    **Who are we, and what do we do?** At **Corteva Agriscience** , you will help us grow what's next. No matter your role, you will be part of a team that is building the future of agriculture - leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind. **Corteva Agriscience** is looking for an innovative, energetic and transformational **Collaboration Engineer** . The Collaboration Engineer is a team member responsible for translating technical or architecture requirements into solutions. This includes supporting the transformation of the platforms with particular focus on product and ITIL service management, 24X7 availability, business continuity, high-quality end user experience, information security, and cost effectiveness. You will be the go-to expert for Collaboration-related matters, ensuring the reliability, security, and performance of our systems. This role requires a combination of technical expertise, leadership skills, and the ability to collaborate with cross-functional teams. This role reports to the EUCEE Lead. The ideal candidate for this position has a proven track record of leading and deploying Collaboration tools and software in a large global, or multi-regional organization. The candidate needs to be comfortable working in a fast-paced, collaborative, and highly matrixed environment. This includes working with ambiguity, creating operational maturity vs. having it already in place, and have successful experience managing operations. **Key Responsibilities - What you will do to help us grow!** **Collaboration Infrastructure Management** + Design, deployment, and maintenance of Audio/visual solution along with Microsoft software space. Implement best practices for system security, performance optimization, and monitoring. + Seek, embrace, and maintain strategic partnerships with product vendors and suppliers. + Ensures that product/service quality, response times, and availability align with business requirements and service level agreements. Maintain high levels of security, availability, performance, and scalability of infrastructure operations **Troubleshooting and Support** + Act as the escalation point for complex Collaboration related issues. + Provide on-call support as needed to ensure 24/7 system availability. **Security and Compliance** + Implement and enforce security policies and procedures to safeguard data and systems. Ensure compliance with industry standards and regulations. + Manage the transition of products/ services from development to production and run and maintain support. + Coordinate change management, release management, and configuration management processes for the product/services they manage. **Documentation** + Maintain detailed documentation of system configurations, procedures, and troubleshooting guides. + Maintain an up-to-date service catalog that outlines all available products / services, their features, eligibility criteria, and associated costs. **Performance Optimization** + Identify opportunities for system performance improvements and implement enhancements. **Additional Responsibilities** + Establish, maintain, and regularly test robust disaster recovery / business continuity plans and processes for their portfolio. + Establish strong connections between the respective teams within IT. They should have a deep understanding of the interdependent relationship between infrastructure, information security and the applications/services. + Ensure personnel and infrastructure are in compliance with global, regional and local regulations (e.g. FDA, SOX, GDPR...). Participate in audits as required. + Develop and maintain close partnerships with associated functions within Corteva IT, including Software Development and Support, ERP, Enterprise Architecture, Portfolio and Program Management, and Cybersecurity. + Incorporate operational excellence standards into daily operations to continually improve performance by regularly assessing service performance, gathering feedback, and driving improvements. + Implement best practices, conduct post-implementation reviews, and optimize processes. **Education and Experience - What do you bring to the table?** + Bachelor's degree in Computer Science, Information Technology, or related field is preferred. Equivalent experience will also be considered. + 5+ years of proven experience in Collaboration systems administration and engineering. + Experience with Microsoft collaboration, Sharepoint, and office tools. + Required experience with audio/visual configuration management tools (e.g., Crestron, Polycom, Neat, and/or Cisco). + Excellent problem-solving and troubleshooting skills. + Ability to communicate technical information effectively to both technical and non-technical stakeholders. + Excellent product management skills. + Excellent analytical and critical thinking skills. + Strong ability to engage with a global team and provide coaching and oversight. + Strong organizational skills to manage multiple tasks within the constraints of timeline and budget. + Ability to thrive in a fast-paced environment, learn rapidly and master diverse technologies and techniques **Other Preferred Qualifications** + ITIL, Agile, PMP certification(s). + Operating in an Infrastructure as Product (IaP) environment. + Experience in strategy, customer service, and internal consulting. + Proven success in contributing to a collaborative environment. + Proven ability to work creatively and analytically in a problem-solving environment. Benefits - How We'll Support You: - Numerous development opportunities offered to build your skills - Be part of a company with a higher purpose and contribute to making the world a better place - Health benefits for you and your family on your first day of employment - Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays - Excellent parental leave which includes a minimum of 16 weeks for mother and father - Future planning with our competitive retirement savings plan and tuition reimbursement program - Learn more about our total rewards package here - Corteva Benefits (******************************************************************************* - Check out life at Corteva! ************************************* Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws. Corteva Agriscience is an equal opportunity employer. We are committed to boldly embracing the power of inclusion, diversity, and equity to enrich the lives of our employees and strengthen the performance of our company, while advancing equity in agriculture. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. Discrimination, harassment and retaliation are inconsistent with our values and will not be tolerated. If you require a reasonable accommodation to search or apply for a position, please visit:Accessibility Page for Contact Information For US Applicants: See the 'Equal Employment Opportunity is the Law' poster. To all recruitment agencies: Corteva does not accept unsolicited third party resumes and is not responsible for any fees related to unsolicited resumes.
    $84k-108k yearly est. 21d ago
  • Engineer - Engineering Tech Center - Parenteral Network

    Eli Lilly and Company 4.6company rating

    Information Technology Consultant Job 19 miles from Westfield

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Overview: At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. Responsibilities The Engineering Tech Center is responsible for providing global technical expertise in the engineering sciences related to Process Engineering and secondary/tertiary loop disciplines. This includes knowledge and stewardship of the following: First Principles, unit operations, Equipment Flow Diagrams, Capability Calculations, Material & Energy Balances, Facilities (fitness for use), Root Cause applications, Equipment and Unit Operation Changes/Improvements including new technologies, Scale-ups, Periodic Reviews, Process Safety, Maintenance/Reliability, etc. This function has a global presence. This team provides engineering support to global manufacturing sites for the customer network, Global Facilities Delivery (GFD), development sites, as well as external manufacturing organizations and alliances. This Aseptic Process Engineering position serves as a technical resource in Aseptic Processing and Parenteral Technologies such as Equipment Preparation, Formulation, Filling, Freeze Drying, and Isolation systems, providing expert process engineering support globally. Parenteral sites supported include Indy Parenteral (IPM), Fegersheim, Sesto, Suzhou, Research Triangle Park (RTP), Concord and Alzey. This position also applies technical knowledge to effectively guide and support Lilly's partner companies and contract manufacturers. Key Objectives/Deliverables * Technical and Discipline leadership -Partners with other technical staff to direct discipline activities, oversight of the community, new technology development and technology assessments, creation and maintenance of Engineering Standards, Master specifications and Best Practices for the discipline, and coaching and mentorship of junior engineering staff. * Safety and Compliance - Ensure personal and team compliance with all applicable regulatory and corporate policy requirements; ensure appropriate safety practices and procedures are in place and are followed to prevent injuries; ensures the ETC meets current Quality expectations and is a part of actively monitoring evolving Quality and other regulatory expectations related to engineering * Consultation - Assists sites globally with technical evaluations, master planning, technology assessments, and specific problem resolution including troubleshooting and root cause analysis * Knowledge sharing - Provides ongoing technical support to site engineering groups, domestic and global. Serves as a mentor to Lilly engineers with a focus on technical development and functional capability building. Interfaces with and develops site technical experts in Parenteral Engineering. Reviews and prepares protocols and technical reports. * External Influence - Monitors and, when appropriate, influences change in external codes and standards on Lilly's behalf. Ensures external learnings are effectively communicated within Lilly and works to ensure ongoing compliance with these learnings. * Major Capital Support - Provides technical consulting and leadership, both conceptual and detailed design, to Global Facilities Delivery on major capital projects. Will often lead multi-functional/multi-site project teams. * External Manufacturing Support - Provides technical consulting and leadership to Lilly's external manufacturing partners. Responsibilities will be range from due diligence, tech transfer, engineering batches to deviation investigation support. Will work closely with cross-functional projects teams managing the relationships with our partners * Platform Owner - Provides Network technical leadership, oversight, and ownership for designated equipment platforms or processes. Influences platform alignment across the Network to maximize project delivery, operational and maintenance efficiencies, and replicated cost benefits. Develops strong relationships with our Original Equipment Manufacturers (QEMs) and leverages these partnerships as we develop new designs, trouble-shoot equipment issues and maintain our equipment. * Innovation - Investigates, develops, and integrates emerging technology and capabilities applicable to the Parenteral manufacturing process to meet production and compliance requirements. Basic Qualifications * Bachelors degree in engineering or related technical field. * Minimum 5-15 plus years in cGMP manufacturing or manufacturing support experience Additional preferences * Demonstrated ability to solve technical problems and implement projects. * Extensive knowledge of parenteral processing equipment and operations including formulation, filling, freeze drying, and isolation equipment. Deliverables include input and support of facility design, equipment layout, technical specifications, and equipment optimization, testing and qualification. * Familiarity with technology advances in vial, cartridge, and syringe container closure systems. * Strong interpersonal and communication skills to be effective in a team based situation. * Ability to work across boundaries (functional, geographic, external company, etc) * Demonstrated learning agility * Ability to work effectively with outside suppliers. Additional information * Business title is subject to change based on leveling * Must be able to travel up to 35% of the time with potential for more, US and international. * High potential for short term assignments (1-6 months) at Lilly or partner sites may be required * Will require occasional work in a variety of manufacturing environments; some safety equipment and/or gowning may be required Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $122,250 - $179,300 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $122.3k-179.3k yearly 5d ago
  • IT Network Engineer

    Polaris Laboratories, LLC 4.5company rating

    Information Technology Consultant Job 19 miles from Westfield

    The primary responsibilities for the IT Network Engineer are to fix any breakages with LAN and WAN connectivity at any of our global sites (through remote support and relaying instructions to on-site staff), to deploy new networking equipment and configurations, and to help stand up new networks and servers in AWS. The technical details are outlined in the next section. Besides the technical details, this position requires the following demeanor or soft skills: • Communicate effectively and cordially with employees from all parts of the company, and occasionally customers • Thoroughly document work performed • Be not only capable of but invested in working in the context of a team • Continually learn and teach new things • Multi-task in a fast-paced environment with changing priorities • Demonstrate above average organization skills • Demonstrate strong analytical and trouble-shooting skills 3. Essential Functions Estimated weight of associated position responsibilities: 60% On-Prem Networking Projects & Break-Fix • Meraki & Palo Alto Firewalls • HP & Cisco Switches • Aruba Wireless Access Points • Multiple locations globally (remote support) • Indianapolis-area Datacenter • VMWare and iSCSI • Windows DHCP, DNS, and Active Directory • On-Prem and Cloud email flow • Develop and implement work instructions in accordance with Quality System 20% Cloud Networking Projects • AWS multiple VPC's • Routing & DNS • Network connectivity migrating on-prem applications and services to AWS, supporting the Dev and DevOps teams. 20% Security Projects • Security threats already identified by scanning tools • Prioritize and implement solutions • Apply patches or reconfigure settings • Coordinate with other departments when direct action is not possible Rare / as-needed: Helpdesk escalation. This position will serve as part of tier 3 in helpdesk support escalation, when issues there are too difficult for tiers 1 and 2, or in rare cases when management calls for additional manpower to clear a backlog of mundane tasks. 4. Physical Requirements While these have been the traditional, physical demands to perform the essential functions of the job, POLARIS Laboratories, LLC will explore providing reasonable accommodations to these traditional, physical demands to a qualified person with a disability. Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours 1.1.1.1 Physical Activity 1.1.1.2 Frequency 1.1.1.3 1.1.1.4 Physical Activity 1.1.1.5 Frequency 1.1.1.6 Sitting 1.1.1.7 Constant 1.1.1.8 Near Vision Constant Walking Occasional Far Vision Rare Climbing stairs Rare Hearing Constant Crouching/Bending/ Stooping Rare Talking Frequent Reaching Rare Smell Rare Grasping Rare Lifting/Carrying (up to 75 lbs) Occasional Pushing/Pulling Rare Travel (see notes in “schedule” section 9) Rare Shaking Never Repetitive motion (arm and shoulder) Never 5. Organizational Relationships Direct reports: N/A 6. Required Qualifications • 3+ years prior professional technical support experience • Demonstrated knowledge/experience with ALL of the following, with any equipment manufacturer, unless otherwise noted. o Switching o Routing o WAN Connectivity o VLAN interconnectivity and isolation o DHCP o DNS o Windows Server and Active Directory o Cloud engineering 7. Preferred Qualifications • Certifications - Microsoft, Cisco, VMWare, CompTIA, AWS, etc. • Experience with the specific equipment we use: o HP Switching and Routing o Palo Alto Firewalls o Cisco Meraki Firewalls o AWS • Experience with any of these additional technologies: o VOIP o Linux or UNIX o Backup and DR o eMail Systems o PC/Server hardware repair o Desktop OS and Application support o OS Virtualization (VMWare, Hyper-V, etc.) 8. Schedule • The schedule for this position is expected to work approximately 40 hours per week. • The daily scheduled shift will be 8 hours, beginning no later than 9:00 AM and ending no earlier than 4:00 PM. • This is a hybrid position of working in-person in our Indianapolis office and working remotely. The frequency of in-office days per week varies with company health and safety accommodations. • This person is required to rotate weekend maintenance responsibility, resulting in a Saturday or Sunday shift approximately once every 6 weeks. • The capability to travel as needed to our datacenter in central Indiana is required. For employees unable to drive, transportation may be provided by the company or exemption from this duty may be allowed. • Willingness to travel to other POLARIS Laboratories locations around the world for 1 to 4 weeks per year would be preferred, but is not required for this position 9. Other Duties • Adherence and support of the POLARIS Employee Handbook inclusive of the Standards of Conduct • Knowledge of and adherence to documented policies and procedures • Other duties as assigned NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization. I HAVE READ AND UNDERSTAND THE POSITION DESCRIPTION INFORMATION. MY SIGNAURE INDICATES THAT TO THE BEST OF MY KNOWLEDGE I MEET NEEDS OF THIS POSITION
    $70k-85k yearly est. 19h ago
  • Desktop Support Specialist

    Brooksource 4.1company rating

    Information Technology Consultant Job 19 miles from Westfield

    Tier 2 IT Desktop Support Contract: 6-Month Contract-to-Hire We are seeking a Tier 2 IT Support Technician for our retail real estate client, a leader in managing shopping centers and commercial properties. The ideal candidate will have a strong technical foundation, excellent problem-solving skills, and experience working in corporate IT environments. Key Responsibilities: * End-User Support: Provide Tier 2 technical support, primarily for HQ employees, including virtual assistance. * Device Management: Support Windows & Mac (100+ Macs), iPhone/iPad deployment, and laptop imaging & deployment. * System Administration: Handle Active Directory tasks (password resets, unlocking accounts). * Intune & Print Management: Manage Intune MDM and multi-function printers. * KPI-Driven Performance: Maintain SLA compliance-most issues resolved within 3 days and contribute 2 knowledge base articles per month. Requirements: * 3-4+ years of IT support experience * Experience in 400-500 user environments * Strong knowledge of Windows OS, Mac, iPhone/iPad deployment * Experience with Intune, Active Directory, and Imaging/Deployment * Ability to work efficiently within defined SLA/KPI metrics Additional Details: * Interview Process: Two rounds, virtual * Downtown Parking Covered Job Type: Contract Pay: $28.00 - $30.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to Commute: * Indianapolis, IN 46204 (Required) Ability to Relocate: * Indianapolis, IN 46204: Relocate before starting work (Required) Work Location: In person
    $28-30 hourly 60d+ ago
  • IT Collaboration Engineer

    Corteva, Inc. 3.7company rating

    Information Technology Consultant Job 19 miles from Westfield

    Who are we, and what do we do? At Corteva Agriscience, you will help us grow what's next. No matter your role, you will be part of a team that is building the future of agriculture - leading breakthroughs in the innovation and application of science and technology that will better the lives of people all over the world and fuel the progress of humankind. Corteva Agriscience is looking for an innovative, energetic and transformational Collaboration Engineer. The Collaboration Engineer is a team member responsible for translating technical or architecture requirements into solutions. This includes supporting the transformation of the platforms with particular focus on product and ITIL service management, 24X7 availability, business continuity, high-quality end user experience, information security, and cost effectiveness. You will be the go-to expert for Collaboration-related matters, ensuring the reliability, security, and performance of our systems. This role requires a combination of technical expertise, leadership skills, and the ability to collaborate with cross-functional teams. This role reports to the EUCEE Lead. The ideal candidate for this position has a proven track record of leading and deploying Collaboration tools and software in a large global, or multi-regional organization. The candidate needs to be comfortable working in a fast-paced, collaborative, and highly matrixed environment. This includes working with ambiguity, creating operational maturity vs. having it already in place, and have successful experience managing operations. Key Responsibilities - What you will do to help us grow! Collaboration Infrastructure Management * Design, deployment, and maintenance of Audio/visual solution along with Microsoft software space. Implement best practices for system security, performance optimization, and monitoring. * Seek, embrace, and maintain strategic partnerships with product vendors and suppliers. * Ensures that product/service quality, response times, and availability align with business requirements and service level agreements. Maintain high levels of security, availability, performance, and scalability of infrastructure operations Troubleshooting and Support * Act as the escalation point for complex Collaboration related issues. * Provide on-call support as needed to ensure 24/7 system availability. Security and Compliance * Implement and enforce security policies and procedures to safeguard data and systems. Ensure compliance with industry standards and regulations. * Manage the transition of products/ services from development to production and run and maintain support. * Coordinate change management, release management, and configuration management processes for the product/services they manage. Documentation * Maintain detailed documentation of system configurations, procedures, and troubleshooting guides. * Maintain an up-to-date service catalog that outlines all available products / services, their features, eligibility criteria, and associated costs. Performance Optimization * Identify opportunities for system performance improvements and implement enhancements. Additional Responsibilities * Establish, maintain, and regularly test robust disaster recovery / business continuity plans and processes for their portfolio. * Establish strong connections between the respective teams within IT. They should have a deep understanding of the interdependent relationship between infrastructure, information security and the applications/services. * Ensure personnel and infrastructure are in compliance with global, regional and local regulations (e.g. FDA, SOX, GDPR…). Participate in audits as required. * Develop and maintain close partnerships with associated functions within Corteva IT, including Software Development and Support, ERP, Enterprise Architecture, Portfolio and Program Management, and Cybersecurity. * Incorporate operational excellence standards into daily operations to continually improve performance by regularly assessing service performance, gathering feedback, and driving improvements. * Implement best practices, conduct post-implementation reviews, and optimize processes. Education and Experience - What do you bring to the table? * Bachelor's degree in Computer Science, Information Technology, or related field is preferred. Equivalent experience will also be considered. * 5+ years of proven experience in Collaboration systems administration and engineering. * Experience with Microsoft collaboration, Sharepoint, and office tools. * Required experience with audio/visual configuration management tools (e.g., Crestron, Polycom, Neat, and/or Cisco). * Excellent problem-solving and troubleshooting skills. * Ability to communicate technical information effectively to both technical and non-technical stakeholders. * Excellent product management skills. * Excellent analytical and critical thinking skills. * Strong ability to engage with a global team and provide coaching and oversight. * Strong organizational skills to manage multiple tasks within the constraints of timeline and budget. * Ability to thrive in a fast-paced environment, learn rapidly and master diverse technologies and techniques Other Preferred Qualifications * ITIL, Agile, PMP certification(s). * Operating in an Infrastructure as Product (IaP) environment. * Experience in strategy, customer service, and internal consulting. * Proven success in contributing to a collaborative environment. * Proven ability to work creatively and analytically in a problem-solving environment. Benefits - How We'll Support You: * Numerous development opportunities offered to build your skills * Be part of a company with a higher purpose and contribute to making the world a better place * Health benefits for you and your family on your first day of employment * Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays * Excellent parental leave which includes a minimum of 16 weeks for mother and father * Future planning with our competitive retirement savings plan and tuition reimbursement program * Learn more about our total rewards package here - Corteva Benefits * Check out life at Corteva! ************************************* Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team. Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.
    $84k-108k yearly est. 10d ago
  • SAP System Integrator - Serialization/Advance Track and Trace

    Eli Lilly and Company 4.6company rating

    Information Technology Consultant Job 42 miles from Westfield

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. The ERP Services Tech@Lilly organization is responsible to provide support and advancement of enterprise grade solutions that power the operations of Eli Lilly. The SAP System Integrator - Serialization, Advance Track & Trace role is primarily responsible for collaborating with our global supply chain business partners, influencing business processes, tools and operating models within the technical solution and business area. The role is required to work across various teams and business process; and assist the business to shape the future using technology and information in new ways. This position will report to the Tech@Lilly ERP Services Organization, SAP Supply Chain Management group. How You'll Succeed: Manage and participate in day-to-day operations, enhancements, and projects. This includes understanding business impact and evaluating/recommending technical options. Perform configuration/development activities as required to implement technical solutions. Collaborate with third party providers to deliver technical solutions. Interact and collaborate with global and local Business Partners as appropriate, in order to better understand the business and its priorities and represent their requirements within SAP. Partner with the business in assessing and defining requirements and drive the development of business cases and system solutions. Identify and ensure delivery of knowledge transfer needs between IT and our business partners. Promote and deliver process improvements to drive business process optimization. Partner and manage third party providers to accomplish delivery of day-to-day operations, incidents, system enhancements and projects. This includes service level management, resource evaluations, escalations of system issues and oversight of the change management processes. Work directly with business to research, troubleshoot, and lead resolution for issues. Effectively prioritize and escalate issues. Continuously improve the operations of the SAP SCM team Responsible for delivering solutions on time, on budget and in a quality and compliant manner. What You Should Bring: Strong learning agility Have strong self-management skills and ability to work in ambiguity Demonstrated ability to work in a dynamic, evolving environment Manage and prioritize competing activities Translate business requirements into technical terms, and vice versa. Ability to manage and collaborate with multiple customer groups Pharmaceutical or healthcare industry experience Basic Requirements: Bachelor's degree in computer science, Management Information Systems, or related field 4+ years of hands on configuration, and/or support experience with the SAP Advance Track and Trace Application Additional Information: This is a global role, with flexibility required as a result Position is in Indianapolis, Indiana Travel may be required in the future up to 20% of the time Organization Overview: Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what's possible through tech to advance our purpose - creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business. The Global Services Tech team leads digitalization across organizations spanning the enterprise with Finance, Legal, Ethics & Compliance, Corporate Affairs and Human Resources as well delivers best-in-class ERP Solutions. This team leverages technology and analytics to enable transformations across the enterprise. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $63,750 - $145,200 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $63.8k-145.2k yearly 21d ago
  • Tier 2 IT Desktop Support

    Brooksource 4.1company rating

    Information Technology Consultant Job 19 miles from Westfield

    Contract: 6-Month Contract-to-Hire We are seeking a Tier 2 IT Support Technician for our retail real estate client, a leader in managing shopping centers and commercial properties. The ideal candidate will have a strong technical foundation, excellent problem-solving skills, and experience working in corporate IT environments. Key Responsibilities: End-User Support: Provide Tier 2 technical support, primarily for HQ employees, including virtual assistance. Device Management: Support Windows & Mac (100+ Macs), iPhone/iPad deployment, and laptop imaging & deployment. System Administration: Handle Active Directory tasks (password resets, unlocking accounts). Intune & Print Management: Manage Intune MDM and multi-function printers. KPI-Driven Performance: Maintain SLA compliance-most issues resolved within 3 days and contribute 2 knowledge base articles per month. Requirements: 3-4+ years of IT support experience Experience in 400-500 user environments Strong knowledge of Windows OS, Mac, iPhone/iPad deployment Experience with Intune, Active Directory, and Imaging/Deployment Ability to work efficiently within defined SLA/KPI metrics Additional Details: Interview Process: Two rounds, virtual Downtown Parking Covered Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
    $31k-50k yearly est. 10d ago

Learn More About Information Technology Consultant Jobs

How much does an Information Technology Consultant earn in Westfield, IN?

The average information technology consultant in Westfield, IN earns between $53,000 and $96,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.

Average Information Technology Consultant Salary In Westfield, IN

$72,000
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