Top Information Technology Director Skills

Below we've compiled a list of the most important skills for an Information Technology Director. We ranked the top skills based on the percentage of Information Technology Director resumes they appeared on. For example, 9.6% of Information Technology Director resumes contained Infrastructure as a skill. Let's find out what skills an Information Technology Director actually needs in order to be successful in the workplace.

The six most common skills found on Information Technology Director resumes in 2020. Read below to see the full list.

1. Infrastructure

high Demand
Here's how Infrastructure is used in Information Technology Director jobs:
  • Implemented company wide supply chain fulfillment infrastructure strategy to drive, sustain, and institutionalize improvements to the manufacturing sector.
  • Consolidated computing and network infrastructures from the various acquisitions driving to a shared service model to reduce ongoing operating costs.
  • Implemented a secure and reliable infrastructure, eliminating a poorly designed network with outdated security devices that damaged user relationships.
  • Project Manager and owner for migration of corporate data center to more redundant and resilient location in existing infrastructure.
  • Recruited new, key personnel to establish a strategic and effectual Information Technology infrastructure within the transportation fueling industry.
  • Defined information security strategy and guidelines; led deployment of web application firewall technology to protect mission-critical web infrastructure.
  • Delivered IT department assessment including staff, infrastructure and application software evaluation and made recommendations to senior management.
  • Managed, maintained and designed network infrastructure in a 24/7, satellite delivered, radio syndication international environment.
  • Coordinated the assessment of infrastructure requirements, risk analysis and management, and assessment and acquisition of resources.
  • Provide overall strategic vision and planning for network and infrastructure investments needed to accommodate growth and new functionality.
  • Introduced new technical and operational infrastructure into the organization, resulting in increasing efficiency/customer service and reducing costs.
  • Led initiatives that reviewed and guided sponsors and helped to prioritize department application and technical infrastructure projects.
  • Evaluated and identified appropriate technology platforms, including infrastructure computing architectures for hosting the company s applications.
  • Managed replacement of network infrastructure including firewalls, network switches, providing network stability and secure communication.
  • Managed network infrastructure and tenant management and reporting systems for a mid sized public housing authority.
  • Managed a team of technical professionals charged with IT infrastructure across two geographically dispersed data centers.
  • Identified and resolved technical issues involving computer operations by analyzing the company's infrastructure.
  • Establish company infrastructure to support and guide individual divisions/departments/sites in computing and IT efforts.
  • Deployed secure network infrastructure to incorporate data encryption for compliance with patient confidentiality policies.
  • Redesigned hardware and software infrastructure to support significant business growth & international expansion.

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2. Customer Service

high Demand
Here's how Customer Service is used in Information Technology Director jobs:
  • Restructured the Technical Support and Customer Service departments including developing new processes to accommodate business expansion bettering overall support response times.
  • Envisioned, developed and deployed numerous applications to enhance productivity of field staff enabling reduced costs and increased customer service.
  • Supervised customer service and database staff, monitoring quality and productivity and ensuring that service level agreements were continually met.
  • Recruited to establish strategic and tactical Information Technology infrastructure to improve product to market response time and customer service.
  • Reorganized IT organization to improve customer service and deliver services more effective and efficiently while reducing operating costs.
  • Coordinated the activities of Information Technology applications and network operations into claims, customer service and finance departments.
  • Interacted with operations staff to develop new IT technologies that optimized operational efficiency and provided superior customer service.
  • Evaluate new business methodology and implement technologies, processes and procedures to improve overall operations and customer service.
  • Optimized IT departmental performance, improving productivity and efficiency; transformed focus from goals to customer service excellence.
  • Selected and implemented new applications and products that significantly improved customer service and productivity of IT Dept.
  • Directed customer service delivery, standards definition and implementation, best practices implementation, and workforce optimization.
  • Increased customer perception of information technology staff by training staff on importance of soft skills/customer services standards.
  • Managed the business processes, with emphasis on operational efficiency, customer service and competitive advantage.
  • Streamlined PeopleSoft support costs and improved customer service by establishing dedicated front/back office PeopleSoft support team.
  • Established IT services as vital business partner and achieved measurable improvement in customer service and performance.
  • Implemented an organization wide VoIP communications solution resulting in decreased communication costs and better customer service.
  • Established service level agreements and set customer service standards for hotel management and executive leadership.
  • Received formal recognition by FASEB for continued dedication and customer service and awarded Distinguished Service Award
  • Reviewed and recommended new technologies and solutions to improve business operating efficiency and customer service.
  • Maintained high-level accountability for department sales, purchasing, delivery, and customer service.

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3. Information Technology

high Demand
Here's how Information Technology is used in Information Technology Director jobs:
  • Established overall policies and goals; developed Information Technology strategies providing data security and control, disaster recovery and business continuance.
  • Provided overall department direction, as well as, information technology planning and coordination of information technology security policy and procedures.
  • Analyzed and reviewed information technology solutions to ensure the functionality and feasibility of the solution while addressing business needs and requirements.
  • Evaluated proposed information technology projects to assess adequacy of existing hardware and recommend purchase of new equipment and software as required.
  • Direct Information Technology operations within a $500 million company providing material handling products and services to domestic and international markets.
  • Conceptualized, evaluated, and implemented information technology strategies, plans, and priorities for comprehensive company information technology program.
  • Serve as technical liaison in developing interdepartmental information technology standards and advancements; examination of technological synergies across the enterprise.
  • Served as a liaison and relationship manager between local end user operations areas and the Corporate Information Technology department.
  • Created new IT infrastructure and implemented processes, procedures and methodologies departmentally in support of centralized Information Technology Department.
  • Directed contract technology work for municipalities and towns in rural areas in need of information technology expansion and management.
  • Implemented change control and process documentation for all aspects of the Information Technology and Telecommunication departments including new software.
  • Worked with College Information Technology Team to strategically determine needed technology in the college to support business students.
  • Managed senior system engineers delivering corporate information technology services for the world's leading risk consulting company.
  • Monitored and evaluated vendor and consultant policies, procedures, and techniques during short-term Information Technology projects.
  • Provide strategic long-range planning, development, evaluation, and technical coordination of the information technology systems.
  • Complete responsibility for all aspects of Information Technology, including leading the enterprise system development life cycle.
  • Recorded and communicated IT department activity directly to the Vice President of Global Systems and Information Technology.
  • Supervised and developed all aspects of operations for administration, marketing, communication and information technology departments.
  • Provided innovative leadership of the Information Technology function that advanced the company s mission and organizational goals.
  • Acted as the primary contact for all Information Technology and facility related vendor management related tasks.

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4. Mpls

high Demand
Here's how Mpls is used in Information Technology Director jobs:
  • Designed and implemented Microsoft Windows Active Directory enterprise solution replacing legacy operating systems and servers via the MPLS network.
  • Re-designed and upgraded MPLS network to increase site to site communications and efficiency accessing corporate data.
  • Collaborated with external vendor to design MPLS environment and supervised internal efforts including go live day.
  • Improved voice and data communications and collaborative abilities by implementing MPLS connectivity throughout all locations.
  • Directed MPLS network and wireless infrastructure installation for 35 locations that significantly improved network availability.
  • Replaced older frame-relay technology with new MPLS technology compatible with Philips wide area network.
  • Orchestrated configuration and installation of private Ethernet-based MPLS cloud solution for corporate office.
  • Manage infrastructure across multiple data centers connecting internal and client operations over MPLS.
  • Designed and Implemented a MPLS network delivering consolidated and integrated Voice and Data.
  • Consolidated a variety of internet providers into one centrally managed MPLS network.
  • Integrate facilities via MPLS; ensuring infrastructure capacity meets future requirements.
  • Redesigned the wired/wireless network infrastructure and implemented an MPLS network.
  • Connect all domestic/international offices using Sprint MPLS network.
  • Procured and implemented replacement for existing MPLS network.
  • Implemented a wide area network solution (MPLS) which provides data and voice connectivity between all three South College locations.
  • Installed MPLS network across all sites eliminating the need for multiple firewalls and the support resources needed to mange these devices.
  • Leveraged Cisco telephony/network for 33 LTC/AL sites over MPLS, that delivered cost effective, system that scaled with corporate needs.
  • Supported the Windows based network, including 6 remote sites all over the United States using an MPLS private network.
  • Managed the installation of a MPLS network in Republic of South Africa facility this accomplished over a four month period.
  • Migrated from Frame-Relay WAN to MPLS WAN increasing total system bandwidth and reducing cost for each site by 50%.

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5. Windows XP

high Demand
Here's how Windows XP is used in Information Technology Director jobs:
  • Provided support to 170 clients running a mix of Windows XP, 7 and maintained all network servers and Cisco switches.
  • Design, plan & implement strategy to migrate network systems from Windows NT to Windows XP, 2000 or 2003.
  • Standardized the network environment on Windows 2003 Server, Exchange Server 2003, Windows XP Professional, and Office 2003.
  • Upgraded Windows XP and Microsoft Office 2003 to Windows 7 and Microsoft Office 2010, including training for the staff.
  • Managed teams that implemented many large upgrades including Exchange 2003-2007, SQL 2005-2008-2012, Server 2005-2008-2012, Windows XP-Windows 7.
  • Researched and Purchased all hardware/software (all servers at Windows 2003 and workstations Windows XP Professional or Windows 7).
  • Upgrade from windows XP to Windows 7 Enterprise performed in record time due to desktop imaging and platform standardization.
  • Configured software for proper operation with Windows XP / Vista / 7 / 8 and Server 200xx operating environments.
  • Migrated old Windows XP computers and Win Server 2003 to meet requirements of newer software and hardware requirements.
  • Developed and implemented a Windows XP to Windows 7 migration plan including an enterprise database and application deployment.
  • Completed 200+ workstation refresh over 3 year period to remove aging systems and remove Windows XP from network.
  • Plan and manage large scale deployment projects including PC refresh and in-place Windows XP to 7 upgrade.
  • Deployed and managed Windows XP, 7, 8.1 and 10 systems along with Microsoft Office applications.
  • Designed, implemented and maintained VM Ware Linux server running multiple instances of Windows XP/Server 2003.
  • Provided technical support for Windows XP/98/2k/NT workstations, their hardware, OS's, & applications.
  • Instructed Cisco CCNA, Network+, Microsoft Windows XP Professional, Microsoft Windows Server ADDITIONAL PRIOR EXPERIENCE
  • Install, manage, and maintain user computers running Windows XP Pro and Windows Vista.
  • Supported and handled all issues related to Windows XP Pro and MS Office products.
  • Upgraded all users' workstations from Windows 2000 to Windows XP to Windows 7..
  • Standardized the workstation environment on 300+ workstations using Windows XP and Office XP software.

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6. Recovery Procedures

high Demand
Here's how Recovery Procedures is used in Information Technology Director jobs:
  • Managed and implemented IT policies, procedures and development based on Disaster Recovery Procedures, Operation Continuity and Contingency Plan.
  • Created and maintained backup and recovery procedures (Business Continuity, Disaster Recovery Planning and quarterly testing).
  • Implemented and maintained contingency plans and disaster recovery procedures for use in response to system security breaches.
  • Establish and maintain disaster recovery procedures, and perform backups and restorations on mission-critical systems and processes.
  • Work closely with corporate team to establish IT operational standards, disaster recovery procedures and audit/enforce compliance.
  • Tested disaster recovery procedures; identified those areas that presented undesirable results and made needed corrections.
  • Delivered consistent server maintenance, backup/archive processes, file recovery procedures and systems monitoring methods.
  • Implemented disaster recovery procedures including written procedures detailing equipment requirements and the actual recovery procedures.
  • Implemented disaster recovery procedures to ensure business continuity and minimize impact of unscheduled outages.
  • Designed, tested, and implemented disaster recovery procedures for corporate Intel-based server complex.
  • Streamlined and documented disaster recovery procedures to ensure success of a mission critical system.
  • Collaborated with company executives to develop business continuity plans and disaster recovery procedures.
  • Manage and maintain backup solutions as well as preparing disaster recovery procedures.
  • Implemented vastly improved backup and disaster recovery procedures for entire firm.
  • Developed data integrity programs, system backup and recovery procedures.
  • Collaborate with various technical towers on documenting recovery procedures.
  • Initiated and implemented disaster recovery procedures across all subsidiaries.
  • Established long/short range disaster control and recovery procedures.
  • Created and implemented backup and disaster recovery procedures.
  • Schedule and perform annual disaster recovery procedures.

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7. Data Warehouse

high Demand
Here's how Data Warehouse is used in Information Technology Director jobs:
  • Established implementation procedures for the installation of data warehouses, satisfying client frustration with data access and streamlining the implementation process.
  • Implemented an Oracle based Enterprise Data Warehouse providing near real-time information to internal business users, external customers and enterprise applications.
  • Designed and developed a data warehouse to provide detailed analysis of client invoicing and profitability, compensation, and financial projections.
  • Implement data warehouse application to utilize point of sale information provided by customers to evaluate performance and identify additional sales opportunities.
  • Direct development of Information Management strategy along with creation of Girl Scout Enterprise data warehouse to enhance senior leadership decision making.
  • Implemented consolidated sales reporting data warehouse that increased availability of strategic sales information and decreased annual expenses by $100k.
  • Instituted cutting-edge Business Intelligence architecture, enabling cross-domain reporting of over 140 universes and 16 major data warehouses and databases.
  • Implemented several business critical system and solution enhancements including Enterprise Data Warehouse, and Disaster Recovery and Business Continuity plans.
  • Participated in corporate data warehouse project, jointly developed and delivered corporate-wide, Web based e-Commerce/ODS solutions for end customers.
  • Improved clinical operations by implementing a robust data warehouse solution, aggregating data from different silos, systems and devices.
  • Extended responsibilities included managing international project teams that provided collaborative information for a global EDI and Data Warehouse business environment.
  • Developed and implemented an application in-sourcing strategy for both primary applications and development of a Data Warehouse strategy.
  • Re-platformed the complete agency software platform using secure server-based database ERP, knowledge management and data warehouse architectures.
  • Implemented business intelligence and operational reporting 80-terabyte data warehouse program running on a 350-terabyte enterprise storage array.
  • Coordinated internal and external resources for data warehouse implementation to support financial and operational business intelligence reporting.
  • Delivered a consolidated Sales Volume/Financial Management Data Warehouse & Reporting System that replaced nine legacy reporting systems.
  • Mapped upgrades and communication between separate corporate applications to form a data warehouse among other long-term projects.
  • Planned requirements for new corporate data warehouse transforming disparate ERP and external data into viable business information.
  • Designed and supervised development of market data warehouse, energy forecasting, and financial reporting applications.
  • Established Sarbanes-Oxley compliance effort for the enterprise data warehouse that resulted in successful certification for 2004.

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8. SQL

high Demand
Here's how SQL is used in Information Technology Director jobs:
  • Developed and implemented automatic report generation via email to key employees including senior level management utilizing Microsoft SQL reporting services.
  • Developed SQL Reporting Services installations to provide financial reporting to both internal users and external customers.
  • Delivered business metrics and reporting tools to key executives including reports using SQL Server Reporting Services.
  • Performed database administration of SQL data environment, systems specification/integration, and security/access control.
  • Established centralized repository for software projects and streamlined report processes via SQL database.
  • Administered the corporate SQL Server infrastructure for a retail software development environment.
  • Established SQL Server database environment for data warehousing and reporting.
  • Developed a Web-Based operational application system based on MS SQL2005/2008.
  • Performed network administration and SQL database administration tasks.
  • Developed custom document management system with SQL/VB.NET
  • Designed database architecture in Microsoft SQL.
  • Negotiated financing and licensing terms for Microsoft Enterprise Agreement covering Office365, SQL Server, Visual Studio, and Windows Server.
  • Provide support for and manage multiple SQL database servers, some of which house databases with more than two billion records.
  • Install and implement network servers, SQL servers, web servers, portals and all other components of the company infrastructure.
  • Created a web based reporting system in PHP for Business Intelligence reporting from time and billing system (MS SQL).
  • Created table definitions and wrote download PL/SQL procedures to download 579 indexed and flat files from HP3000 to Oracle 10g.
  • Administered network consisting of Exchange Server 2007/2010, SQL, Oracle, numerous Windows 2000, 2003 and 2008 Servers.
  • Install, configure and administer LAN/WAN networks, utilizing MS Windows 2000-2003, MS SQL and MS Exchange 2003 servers.
  • Redesigned mainframe retirement system as a cutting-edge web-based SQL platform that saved the organization more than $20 Million.
  • Implemented MRI (ERP system), built new data center around clustered Exchange, SQL and MRI servers.

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9. Project Management

high Demand
Here's how Project Management is used in Information Technology Director jobs:
  • Served as the main point-of-contact for escalation concerning strategy development, project management, technical infrastructure issues and departmental process development.
  • Transformed IT delivery with a history of unfavorable budgets, unclear value and unsatisfied business sponsors through disciplined program/project management practices.
  • Participated in project portfolio ranking and contributed IT effort estimates to enterprise resource management planning activities with the Project Management Office.
  • Initiated an intranet to manage and store all documentation in a centralized location for a knowledge base repository and project management.
  • Coordinated technology strategy and planning, system maintenance and support, applications and system development, account management and project management.
  • Program Manager implemented project management office, portfolio management, project management life cycle methodologies utilizing Project Management Institute concepts.
  • Directed all aspects of Information Technology: System Administration, Website Development, Budget Development, Telecommunications and Project Management.
  • Elevated project management discipline implementing standard decision gates, project development plans, requirements development process and quality reviews.
  • Assisted in the implementation of multiple joint department projects and facilitated project management as necessary to ensure project success.
  • Initiated change to incorporate project management reporting, software and time/effort, into cost and status communications to stakeholders.
  • Standardized project management processes, metrics collection and reporting, and project portfolio analysis using standardized business factor scoring.
  • Project Management experience leading and delivering medium to large complex projects in a dynamic and rapidly changing environment.
  • Reconciled the developer/vendor preferred Agile Project Management methodology with the executive team's preferred Waterfall Project Management methodology.
  • Recognized as a consensus builder across business and technology teams that delivers excellent program and project management results.
  • Result: Best practice project management principles utilizes for all projects facilitating Executive sponsorship and functional department ownership.
  • Job responsibilities include budget preparation, third party vendor interaction, personnel decisions, and project management.
  • Provided project management services for QA Testing, audit management, security management, compliance management projects.
  • Established Program Project Management Office leading organizational change, strategic alignment, and management communications and reporting.
  • Implemented key infrastructure initiatives and provided oversight to project management activities of members of the team.
  • Lead IT related divestiture efforts including contract development and review, strategy development and project management.

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10. ERP

high Demand
Here's how ERP is used in Information Technology Director jobs:
  • Lowered travel costs for technicians by replacing non-enterprise network infrastructure at several office locations that added remote support and monitoring capability.
  • Spearheaded major rewrite of accounting reporting systems and implemented enterprise data-warehousing, strategic reporting and retail software solutions.
  • Upgraded enterprise security posture by creating and implementing comprehensive strategy/audit, to protect company against future security threats.
  • Spearheaded cabling, bridge, and hub installations enterprise-wide and ensured optimal frame relay and point-and-point connectivity.
  • Serve as Department Security Officer for all statewide enterprise systems including bi-annual audits and reports to Controller.
  • Designed an enterprise architecture model and moved the organization toward the model through selected project implementations.
  • Implemented an enterprise digital signage solution across 5 geographic locations that enhanced employee communications and collaboration.
  • Managed computer services, network infrastructure, communications, and implementation of enterprise solutions.
  • Developed Enterprise Architecture elements working in conjunction with operations, applications and security teams.
  • Coordinated, developed and implemented new company security and IT policies with global counterparts.
  • Coordinate and prioritize enterprise support initiatives with IT personnel within all corporate locations.
  • Served as corporation's Webmaster, and personally developed and maintained enterprise Intranet.
  • Managed enterprise business analysts and developer project activities based on business prioritization.
  • Consolidated ERP systems across the 4 manufacturing operations and optimize business processes.
  • Developed strategic direction of applications development and support efforts across the enterprise.
  • Implemented Enterprise SharePoint system allowing a much more effective collaboration of ideas.
  • Orchestrated incorporation of multiple stand-alone systems into an integrated enterprise infrastructure.
  • Facilitated the company-wide post-ERP system implementation that spanned multiple functional departments.
  • Defined the enterprise application strategy in collaboration with corporate IT teams.
  • Deployed enterprise monitoring solution resulting in pro-active alerting and tracking.

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11. Desktop

high Demand
Here's how Desktop is used in Information Technology Director jobs:
  • Oversee network and systems administration, technical problem resolution, desktop/application/server support, Sarbanes-Oxley 404 IT compliance and IT strategic/operational budget.
  • Selected and implemented new enterprise desktop management and service desk system to improve user support, desktop security and manageability.
  • Implemented desktop backup and recovery process to minimize end-user downtime for emergency desktop replacements related to security events.
  • Spearheaded the introduction of measurement systems to evaluate effectiveness of Outsourced Help Desk and Desktop Support Operations.
  • Implemented a comprehensive Desktop and Server Inventory process using Microsoft Configuration Manager and Windows Update Services.
  • Established a standardized operating environment for desktop hardware, operating systems, networking and office applications.
  • Delivered a cost-effective terminal desktop solution and leveraged the network services beyond the corporate network.
  • Increased system availability by planning and leading a 500-plus unit desktop upgrade initiative.
  • Asserted desktop customer service provision procedures to enrich end-user confidence in department.
  • Perform administration LAN network perimeter security and desktop support for company headquarters.
  • Manage cross-functional teams in software development, network/security and desktop support.
  • Manage 130 associates/contractors providing desktop support services to 65,000 internal customers.
  • Automated desktop support troubleshooting and server maintenance with Microsoft Essentials.
  • Contributed to governance process via managed desktop infrastructure committee.
  • Standardized and implemented new desktop hardware and productivity software.
  • Implemented and managed internal desktop support and ticketing service.
  • Maintained security for all desktop and wireless equipment.
  • Implemented and maintained centralized managed desktop system.
  • Implemented standardized desktop and laptop models.
  • Standardized desktop applications by department.

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12. Voip

high Demand
Here's how Voip is used in Information Technology Director jobs:
  • Provided strategic planning for multiple convergence opportunities including VoIP, physical security, remote manageability, and self-healing of distributed architectures.
  • Direct, Manage, administer, plane, design, and install, maintained Colorado Heights University Systems/Workstations/Wireless/Applications/VOIP and peripherals.
  • Noted accomplishments included the management and deployment of approximately 900 Windows7 workstations and supporting infrastructure to include Cisco VoIP platform.
  • Research and implementation of CISCO Unity VOIP solutions resulting in substantial telecommunication and data savings.
  • Designed and implemented new VoIP phone system using Cisco Unified Communication Manager and Unity Connection.
  • Negotiated $100k in contract savings and implemented state-of-art telephony system with VoIP technology.
  • Integrated application with the current Alcatel-Lucent VOIP telecommunication systems to streamline all voice communications.
  • Implemented enterprise wide VoIP based PBX system introducing call flexibility and significant savings.
  • Managed telecommunication projects from development to implementation of a new VoIP system.
  • Implemented full VoIP Unified Communications solution, eliminating traditional PBX system.
  • Key Accomplishments * Implemented new technology to include Cisco VoIP telecommunications.
  • Upgraded VoIP phone system for increased capacity and more features/functionality.
  • Implemented VoIP technologies to create a unified messaging environment.
  • Featured a published Cisco VoIP implementation for the organization.
  • Implemented and Managed VoIP communication solution.
  • Implement Cisco Voice-Over IP (VoIP) phone system, including the coordination of regional call centers using Cisco Contact Center.
  • Established wide area network VoIP telecommunications with Automatic Call Distribution (ACD) agents distributed throughout North America and the Philippines.
  • Negotiated contract for Network, VOIP, and Tier 3 support issue minimizing downtime and diminishing contract cost by 32%.
  • Evaluated, selected and installed a new VOIP, new firewalls, and the company's first formal e-mail exchange server.
  • Eliminated standalone POE switches for ShoreTel VOIP and designed infrastructure with HP ProCurve Switch 8212zl (J9091A) with redundancy.

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13. Internet

high Demand
Here's how Internet is used in Information Technology Director jobs:
  • Design and integrate network applications providing customers with network security, remote access, and internet access and disaster recovery.
  • Upgraded internet servers and installed VoIP telephone system saving company thousands of dollars and minimizing downtime risks through redundancy.
  • Implemented Internet Content Filtering system to proactively block non-business Internet activity in accordance with company e-mail and Internet policy.
  • Designed, implemented, and enforced effective security policies, including appropriate-use policies for Internet access and e-mail.
  • Designed and implemented numerous web-based internet business solutions integrated with CRM saving millions of dollars in labor costs.
  • Researched and selected technologies and partnerships for delivery of promotional advertisements to both internet and mobile consumers.
  • Work closely with service providers for telephone and Internet service provisioning including both technical and contractual aspects.
  • Achieved higher efficiency and increased security by creating a computer, email, and internet usage policy
  • Developed an Acceptable Use Policy and Internet Security Policy in conjunction with state required Technology Plan.
  • Managed internet, intranet and windows software development and support projects for all corporate business applications.
  • Directed and strengthened internet-based B2B information-sharing project targeting building design professionals and building product manufacturers.
  • Championed introduction of Internet/Intranet/Web technology, corporate-wide email, shared calendaring, and online meetings.
  • Negotiated and implemented a new Internet ordering (Business-to-Business) solution for an alliance membership.
  • Manage relationship with hosting/development companies and serve as project manager on all internet related projects.
  • Developed and managed corporate Information Technology and Internet Marketing budgets exceeding $2 million.
  • Provided global internal and external access to all devices with internet high-standards in security.
  • Ensured reliable telecommunications and internet backbone infrastructure and oversaw technical maintenance repairs and upgrades.
  • Implemented T1 DIA technology for internet access interconnecting company sites via frame-relay.
  • Negotiated and supervised the installation of broadband internet connectivity and phone system.
  • Developed and maintain corporate intranet as well as Internet environments.

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14. Active Directory

high Demand
Here's how Active Directory is used in Information Technology Director jobs:
  • Administered/Maintained Active Directory (users/contacts/groups/permissions/policies).
  • Reduced both downtime and operating expenses while improving capacity to manage servers by consolidating network server hardware and implementing Active Directory.
  • Consolidated multiple Microsoft Active Directory domains allowing for centralized authentication, identify management, and group policy deployment.
  • Designed and implemented Active Directory, Exchange and related infrastructure integrated with Linux and UNIX environment.
  • Performed extensive cleanup of Windows servers and Active Directory to provide improved performance and reliability.
  • Designed entirely new forest Active Directory infrastructure to increase collaboration, security and efficiency.
  • Supported production, engineering and storage operation groups using Active Directory and Terminal Services.
  • Design and implement Cisco wireless network authenticating against Active Directory Domain using Radius.
  • Reorganized Windows 2008 Active Directory for improved performance and management of objects.
  • Utilized Microsoft Active Directory to better manage user access and permissions.
  • Implemented Active Directory domain on all remote locations to ease administration.
  • Maintained Active Directory and DNS configurations and performed security auditing.
  • Installed automated software installation system using Active Directory Group Policies.
  • Achieved through integration of PeopleSoft ERP and Active Directory collaboration.
  • Integrated PeopleSoft with Active Directory to deliver single sign-on capabilities.
  • Incorporated an Active Directory environment for enhanced security and manageability.
  • Implemented Active Directory to limit access to sensitive information.
  • Managed multiple Active directory servers for advanced security policies.
  • Implemented credentialed accesses using Microsoft Windows 2000 Active Directory
  • Reworked entire Active Directory, policies and configurations.

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15. Vmware

average Demand
Here's how Vmware is used in Information Technology Director jobs:
  • Migrated Data organization from physical servers to virtual environment utilizing VmWare and EMC.
  • Designed, implemented and deployed a brand new VMWARE network for newly acquire applications including Disaster Recovery Plans and Locations.
  • Introduced high availability and redundancy by re-engineering VMware infrastructure completely to include network, storage, and power.
  • Introduced Virtual Environment using VMware to leverage the network infrastructure to support critical applications.
  • Implemented data center to virtual environment incorporating VMware in support of accounting and operations.
  • Directed sever Data Center consolidation project achieving 18% Physical Server reduction utilizing VMware.
  • Designed and rolled out new VMware architecture, providing redundancy and increased capacity.
  • Managed server infrastructure and oversaw VMware consolidation resulting in improved efficiency.
  • Involved in implementation, administration and monitoring of VMWare servers.
  • Implemented VMWare for Disaster Recovery and testing environments.
  • Led team to a successful migration from Window 2003/ Exchange 2003 to Windows 2008/Exchange 2010 using a VMware solutions in 2011.
  • Received national attention for this accomplishment by becoming a VMware Case Study, published, and invited to user conferences.
  • Introduced Microsoft SPLA, and similar major vendor licensing programs to cut costs of software licensing for VMWare virtual systems.
  • Implemented Check Point Full Disk Encryption & VMware Mirage for full backup recovery of all mobile clients with periodic snapshots.
  • Designed and oversee Virtual (VMWare) infrastructure and software architecture to support 24x7 manufacturing environment at 100% availability.
  • Served as the expert and technical lead for VMware, Windows Server, SQL server, and SAN provisioning.
  • Managed full migration from standard Windows based server environment to VMware virtual environment on 90% of corporate servers.
  • Designed and implemented a VMware, Cisco and EMC private cloud infrastructure providing high availability, capacity and performance.
  • Consolidated over 90% of company's production servers into new VMware hosts, simplifying server management and maintenance.
  • Developed plan and managed projects to reduce risk by consolidation of existing end-of-life servers into a stable VMware environment.

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16. Cloud

average Demand
Here's how Cloud is used in Information Technology Director jobs:
  • Defined product concepts and developed the integration platform geared towards integration between on premise enterprise applications and public and private clouds.
  • Led a proof-of-concept test which identified opportunities and requirements for securely transitioning data and applications to a cloud-based infrastructure model.
  • Cloud Solution: Completed 3-year SuccessFactors project, implementing new functionality and replacing legacy HR recruiting and performance management applications.
  • Plan and implement migration from co-locations to cloud environment to dynamically provision virtual machines to handle increased customer capacity.
  • Enabled users to communicate/collaborate within cloud based Google Apps environment via implementation of Google Apps for Education.
  • Developed and implemented disaster recovery and data backup strategy including imaging, granular and cloud solutions.
  • Determined and executed strategy for integration of cloud based solutions, to support business procedures.
  • Applied strong control measures and utilized broad experience to ensure cloud provider commitment and accountability.
  • Managed offshore development project of new digital repository software and deployed to cloud infrastructure.
  • Implemented a cloud-based enterprise disaster recovery solution using TwinStrata CloudArray and Amazon Cloud.
  • Coordinated integration of on-premise and cloud-based systems for two acquisitions and one divestiture.
  • Led organization to move from traditional server based computing to cloud based architecture.
  • Implemented Cloud-managed enterprise Wi-Fi solution to ensure availability, performance and security.
  • Migrated several systems to a cloud environment including the entire messaging infrastructure.
  • Lead the transformation to cloud-based infrastructure in a mid-sized global education company.
  • Recommended the implementation of a SaaS cloud computing solution to executive management.
  • Project Lead for International Implementations Cloud based software for international Projects.
  • Transitioned organization from local email hosting to cloud hosting solution.
  • Simplified server management and supported better path for cloud implementation.
  • Moved company away from client/server applications to cloud-based SaaS solutions.

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17. VPN

average Demand
Here's how VPN is used in Information Technology Director jobs:
  • Conceptualized and implemented VOIP and VPN solutions for various business units to allow seamless communications with corporate offices.
  • Configured & ensured Point-to-Point VPN communications from other locations were accessible and functioned correctly state wide.
  • Created new management server for multiple location Checkpoint environment including VPN connections between offices.
  • Designed and implemented disaster recovery solution using Windows replication services across VPN connections.
  • Replaced firewall and implemented VPN resulting in much improved user efficiency/ productivity.
  • Established secure communications among all locations by implementing VPN and SSL-VPN technology.
  • Configured VPN to securely interconnect business offices and remote workers.
  • Consolidated VPN connected sites to reduce network expenditures.
  • Implemented and maintained VPN to secure critical communications.
  • Designed project utilizing SSL-VPN Technology to allow customers to access SSRS reports from the internet without actually entering Company's Network.
  • Provide support for remote office in AZ as well as connections with VPN, SSH, Remote Desktop and Terminal Services.
  • Comprised of Cisco routing, switching, firewalls, and SSL VPN, as well as Cisco CallManager/Unity Express phone system.
  • Maintain Cisco VOIP phone system operated via VPN WAN to remote locations and Cisco routers to maintain security and WAN connectivity.
  • Upgrade of all remote site equipment and security hardening of all links to remote sites including L2L client required VPN Tunnels.
  • Configured router to be a VPN host to connect multiple sites in Canada, Chile and Grenada to company HQ.
  • Manage network infrastructure for all data center locations and corporate office, including all VPN tunnels and ensure network integrity.
  • Manage and monitor all aspects of network infrastructure (firewalls, routers, switches, VPN access, etc.)
  • Developed and maintained a comprehensive Security system including firewall policies and multiple hardware and software VPN connections throughout the state.
  • Implemented SSL and IPSEC based VPN for remote access by London, UK office and multiple remote US based offices.
  • Led the initiative that accelerated/optimized network performance between offices using Riverbed RiOS (increased VPN performance by 40%).

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18. PCS

average Demand
Here's how PCS is used in Information Technology Director jobs:
  • Defined and maintained infrastructure and standardization of desktop/laptop PCs and Macs.
  • Purchased/upgraded/installed all office equipment and PCs.
  • Set and maintained standards for entire infrastructure include Smart phones, PCs, Servers (physical\virtual), Switches and Software.
  • Manage and maintain PCs for 600+ users across multiple businesses including law offices, property management companies and classroom training sites.
  • Consulted in area concerning e-commerce, POS software, and capital investment of necessary equipment from PCs to fax machines.
  • Rolled out thin clients, eliminating 95% of desktop PCs and achieving significant O&M and capital savings.
  • Purchased all PCs, peripherals, personal printers, headsets, cell phones, equipment and software for entire company.
  • Managed PC and Network staff and coordinated support of 200 servers and 1600 PCs and users across all corporate locations.
  • Developed value engineered cost model that aligned and allocated IT costs (servers, PCs, software, etc.)
  • Install, configure and support networked Mac and PCs, laptops, and peripheral devices including printers, etc.
  • Make virtual PCs available to student body on an as needed basis using VM Ware and MS Virtual PC.
  • Cost Reduction / Cost Avoidance: Defined new equipment standards and transitioned entire back-office and production PCs & laptops.
  • Led a team of 25 to implement MEDITECH clinical documentation (PCS) and medication management (EMAR/BMV).
  • Deliver, assess and improve comprehensive technical support to 400 PCs and 620 users in four physician offices.
  • Managed a staff that took care of over 150 PCs and over 32 servers, co location systems.
  • Project Manager for integrating multiple acquired businesses into BPCS ERP system with no service lapses or customer issues.
  • Replaced all non-warranty PCs and printers updating users to current technology and 1 day maintenance on critical machines.
  • Replaced outdated and slow hardware/PCs, migrated the organization to Windows 10, and upgraded the firewall.
  • Enrolled company in Dell Premier program, resulting in better PCs with better pricing and service plans.
  • Implemented and configured Windows automatic updates, security patches and group policy to all servers and PCs.

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19. Strategic Plan

average Demand
Here's how Strategic Plan is used in Information Technology Director jobs:
  • Executed a strategic plan regarding IT business operations, security, database management, user and system support and related operations.
  • Served as key member of division leadership team responsible for strategic planning of business systems and management of multiple outsourcing arrangements.
  • Utilized expertise in strategic planning with strong technical qualifications to establish operations responsive for long-range objectives for growth and profitability.
  • Implemented strategic planning and defined organizational metrics to measure organizational success on meeting its mission and identify areas for improvement.
  • Created a comprehensive strategic plan that focused on implementing technology into an organization that had no technology upon employment.
  • Applied dynamic strategic planning, prioritization and leadership skills toward consistently achieving critical deadlines while maintaining high quality standards.
  • Maintained organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
  • Managed technology budget; planned, organized, controlled, and directed strategic planning of management information services.
  • Lead fast-paced IT department, managing full breadth of technology and communications-related strategic planning, implementation and support.
  • Implemented multiple technical innovations through excellent strategic planning, technology research, application development and successful project implementations.
  • Matured enterprise strategic planning by introducing business led prioritization process and model to rank business unit funding requests.
  • Conceptualized strategic plan, evaluated technology vendors and services, established standards and procedures for information technology.
  • Developed customer reports for lawsuit collection tracking, accurately determining performance metrics to aid with strategic planning.
  • Worked closely with corporate and franchise senior management to develop strategic plans and implement enabling business solutions.
  • Formulate and deploy strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies.
  • Developed an Information Technology 5-year Strategic Plan aligning information technology goals and tactics to the business strategy.
  • Developed strategic plans to ensure technology capabilities are responsive to the organization s goals and customers expectations.
  • Craft and execute essential strategic planning processes, including business planning development required by General Motors.
  • Performed financial, strategic planning, and management of corporate data processing activities nationwide and worldwide.
  • Directed strategic planning for hardware and software installed to ensure information was available to the organization.

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20. Business Continuity

average Demand
Here's how Business Continuity is used in Information Technology Director jobs:
  • Develop new strategies to include data repository at local site and cloud with emphasis on business continuity and complete disaster recovery focus
  • Designed, implemented, tested, and maintained corporate disaster recovery and business continuity plans utilizing an off-site disaster recovery facility.
  • Managed corporate Disaster Recovery and Business Continuity project including hardware and software selection, hot-site selection and testing of all functions.
  • Led collaborative development and testing of disaster recovery/business continuity plans as well as rigorous and robust information security policies and procedures.
  • Created and managed IT business processes for the organization including disaster recovery, business continuity, risk management and data security.
  • Implemented an enterprise-wide disaster recovery RFP that established real-time hourly cloud system backups to improve business continuity and streamline IT processes.
  • Implemented self-correcting technologies for secure remote, interoffice and business continuity communications using fail over technologies to alternate networks during interruptions.
  • Developed and implemented business continuity/disaster recovery plan for corporate office and sites throughout Mississippi, Oklahoma, and Nicaragua South America.
  • Implemented disaster recovery and business continuity plans, including a Storage Area Network data-replication between physical sites and cloud-based backups.
  • Create a comprehensive Business Continuity Program, including application and data analysis, disaster recovery, and data backup plans.
  • Worked with key business stakeholders to revise and document Business Continuity and Disaster Recovery Plans, and Information Security Plans.
  • Maintain a coherent disaster recovery plan in respect to applications including annual testing in compliance with the corporate business continuity plan
  • Increased revenue by 10-20% through development of just-in-time critical office deployment that assured business continuity during/after both hurricane Katrina/Ike.
  • Improved business continuity and security through re-engineering the corporate Wide Area Network to incorporate redundancies for voice and data communications.
  • Developed a sustainable technology framework and direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
  • Full responsibility for all security programs and technology, including incident response planning, disaster recovery and business continuity.
  • Direct development and execution of an enterprise-wide disaster recovery and business continuity plan by performing regular risk management evaluations.
  • Developed a comprehensive disaster recovery plan to ensure business continuity / survival, minimize damage and facilitate enterprise-wide coordination.
  • Authored comprehensive Business Continuity Plan which assigns roles and responsibilities to IT and operational personnel in various scenarios.
  • Directed Business Continuity Planning for critical business services including procurement and testing of data backup and recovery processes.

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21. CRM

average Demand
Here's how CRM is used in Information Technology Director jobs:
  • Stabilized/refocused/relaunched a troubled registration system/CRM project.
  • Planned and documented subsequent project phases for the migration of autonomous applications/systems into a centralized solution; a customized CRM database/solution.
  • Managed development of all internal Systems Applications including CRM, accounting systems, reporting systems for financial data and customer information.
  • Conducted comprehensive research and tested product offerings; implemented SugarCRM, an open source s/w Customer Relationship Management system.
  • Innovated daily Sales operations by providing the strategic perspective/analysis for implementing and developing a new CRM and Estimating tools.
  • Developed and deployed InfoPath/SQL database application for capturing and reporting on organization-wide business processes related to AMS/CRM.
  • Directed implementation, development and operation of critical business systems including CRM and ERP applications.
  • Customized and implemented SugarCRM professional edition for new start up sales division within the organization.
  • Implemented Microsoft Dynamics CRM Online to facilitate improved sales force automation and cross-selling.
  • Authored CRM manual and tech procedures that outlined system maintenance and configuration procedures.
  • Enhanced productivity and sales forecasting by implementing CRM and related processes.
  • Gained greater customer visibility with an enterprise PeopleSoft CRM.
  • Managed all aspects of database conversion from NOAH to Microsoft CRM 4 Members while keeping project on time and on budget.
  • Partnered with business clients to deliver change management program to ensure user adoption of CRM capability and attainment of business goals.
  • Coordinated the development, consolidation, conversion and implementation of the Corporate Asset Tracking and CRM applications supporting 178 company offices.
  • Managed requirements process, design, implementation, and integration of Microsoft Dynamics CRM 4.0 and Microsoft Dynamics GP 10.0.
  • Provided technical guidance for RFP and selection process for new accounting, human resources, payroll, and CRM systems.
  • Managed the integration of SQL Reporting services into the organization's existing CRM system to add more in-depth reporting capabilities.
  • Implemented infrastructure and application environments for PeopleSoft HCM, ELM, CRM and Financial Aid project on-time and within budget.
  • Spearheaded the deployment of CRM and ERP application and partnered with business units and vendors to determine specifications and requirements.

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22. Management System

average Demand
Here's how Management System is used in Information Technology Director jobs:
  • Managed development and implementation of two school management systems and development of online learning tools for a revenue-generating learning management system.
  • Configured and managed the organization s Emergency Notification Management System to disseminate critical information to the public, quickly and effectively.
  • Program responsibilities include setting corporate direction for employee productivity, content and issue management systems, business process change and optimization.
  • Designed & directed the implementation for the Content Management System enabling electronic compliance while promoting good business practice throughout the enterprise.
  • Led project for selection of Electronic Document Management System for local municipal government to enhance document access and optimize business efficiency.
  • Evaluated, proposed, and implemented company-wide portal and knowledge management system for entering and disseminating knowledge critical to company operations.
  • Collaborated with various departments and implemented a web-based Learning Management System providing enhanced revenue by allowing the delivery of online courses.
  • Monitored and analyzed system to ensure high system performance in addition to troubleshooting hardware/software, networks and operating/system management systems.
  • Directed the consolidation of 15 legacy documentation management system resulting in lower total cost of ownership and reduction in redundancy.
  • Streamlined processes and improved accountability for inventory tracking by developing and implementing a customized asset management system for key assets.
  • Saved document system acquisition cost by presenting options to board members and crafted an in-house designed document management system.
  • Designed and developed comprehensive web-based process and document management system to streamline construction activities with third-party contractors and suppliers.
  • Managed development of numerous applications supporting QS-9000 certification, including material safety, training and document management systems.
  • Controlled all New York based IT policy, procurement, telecommunications, collaboration, and identity management systems.
  • Managed centralized warehouse management system, resulting in significant improvements in shrinkage, damaged merchandise and shipping efficiency.
  • Spearheaded the development of inventory management systems for industrial parts distributors reducing inventory and increasing inventory turns.
  • Managed Certificate Management System, MS Customer Relationship Management, Websites and databases maintenance and development projects.
  • Introduced Inventory Management System that connected every Cash register to a common inventory storage software at warehouses.
  • Led the implementation and improvement of enterprise systems, application software, database management systems and infrastructure.
  • Managed data integration team to extract clinical data from external provider management systems using SOA data services.

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23. Business Requirements

average Demand
Here's how Business Requirements is used in Information Technology Director jobs:
  • Analyzed business requirements & coordinated for acquisition and deployment of requisite resources required for efficient implementation of company's ERP system.
  • Developed process to document and obtain approval on business requirements from the client and approval of functional requirements from internal stakeholders.
  • Manage IT department operational planning including business requirements, project planning, and organizing and negotiating the allocation of resources.
  • Cultivate and manage vendor relationships; delegate and manage outsourced initiatives to ensure alignment of IT with critical business requirements.
  • Acted as a liaison between business unites and IT organization, evaluated evolving business requirements and recommended appropriate systems alternatives.
  • Conducted the evaluation of vendor capabilities, nationally and internationally, and establishment of new vendor sources per business requirements.
  • Develop and implement cost-effective systems and efficient Infrastructure and application operations to meet the current and future business requirements.
  • Team functions included developing business requirements, program management, project management, data management, and system testing.
  • Collaborated with cross-functional business groups to gather business requirements and translated operational needs into stable, supportable technology solutions.
  • Developed business cases, designed and delivered successful IT engineering solutions to meet strategic customer channels and business requirements.
  • Improved network response times by analyzing traffic patterns and renegotiating properly sized frame-relay circuits to support business requirements.
  • Participated with technology services team members to develop and implement technology to meet business requirements and core initiatives.
  • Organized project teams from representative departments to assist with business requirements, system selection and acceptance testing.
  • Conduct ongoing process review and implementation of information technology strategic plan, which support organizational business requirements.
  • Defined detailed requirements and mapped business requirements to application capabilities; proposed viable solutions to gaps.
  • Worked with clients and Information Technology professionals to identify and document business requirements and manufacturing processes.
  • Designed, installed, purchased and maintained IT infrastructure ensuring in-house technology systems met business requirements.
  • Evaluated alternatives and developed recommendations for technology/process solutions to meet business requirements keeping costs under budget.
  • Led custom web-based Student MIS improvements and complete overhaul initiatives to adapt changing business requirements.
  • Communicate with a variety of stakeholders regarding technology needs, business requirements and operational activities.

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24. Phone System

average Demand
Here's how Phone System is used in Information Technology Director jobs:
  • Achieved consistent minimal downtime by designing and executing first disaster recovery center fail-over phone systems and multiple redundant DS3 circuits.
  • Managed replacement of entire computer network and telephone system resulting from separation from M.J. Electric.
  • Designed and implemented Asterisk based phone system to cost-effectively utilize legacy hardware with modern features.
  • Cultivated productive relationships with vendors to promote seamless phone system operations in multiple locations.
  • Administered phone system and established redundant telephony and internet connections to maximize up-time.
  • Developed maintenance procedures for company phone system, improving communications between satellite offices.
  • Managed internal telephone system operations, extension changes and provide user support.
  • Selected and implemented new telephone system at multiple locations.
  • Co-led identification of new company phone system.
  • Managed multiple deployment projects for re-imaging workstations, migrating servers, upgrading phone systems, and replacing hardware on infrastructure backbone.
  • Maintained Hitachi Telephone System and Centigram Voice Mail System Installed, Setup, and Maintained Desktop and Peripherals The Hotel Roosevelt.
  • Managed the phone system, and call center for client / user support along with client retention planning and marketing support.
  • Maintained support and administration of all network devices, and phone system, as well as providing technical support for users.
  • Managed and oversaw the upgrade of the core phone system from Cisco Call Manager Express to Call Manager 9.1 and Unity.
  • Implemented corporate wide Help Desk process, system and phone system for managing, tracking, and supporting end-user requests.
  • Migrated from legacy phone system to Voice Over IP (VOIP), resulting in $12,000 in annual savings.
  • Managed and budgeted day-to-day and new projects for Information Technology, including networking, servers, applications and phone systems.
  • Upgraded the company's phone system to the latest version, allowing direct integration between the phone and computer systems.
  • Championed implementation of new Cisco Enterprise Phone System to support 120-person call center accepting over 100K calls a month.
  • Created and support phone systems, LAN and connectivity to WAN, multiple NT4 Servers and NT Terminal Server.

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25. Technical Support

average Demand
Here's how Technical Support is used in Information Technology Director jobs:
  • Provided technical support for systems, and managed collocation facility infrastructure, with regards to environmental controls, and safety.
  • Provided client liaison and technical support for administrative applications including system configuration and usage guidance to the administrative user community.
  • Performed Help Desk functions providing daily technical support to ensure company staff had necessary tools to perform tasks efficiently
  • Provided technical support to design, develop and implement IT Professional Services and Managed Service offerings from cradle-to-grave.
  • Served as primary contact for technical support for all hardware and software vendors including communication/data service providers.
  • Provided internal and external weekly technical support which deployment of new hardware and software applications was included.
  • Reduced communications/technology costs by 50% by moving graphic design projects and technical support/maintenance in house.
  • Evaluated technology and ensured its compatibility and effectiveness; provided technical support services to all departments.
  • Provided excellent technical support to internal users by quickly identifying complex problems and devising effective solutions.
  • Developed and maintained a world-class technical support team which oversaw technical support and services delivery.
  • Oversee program planning, technical support and funding justifications as required on multiple projects simultaneously.
  • Provided technical support to global enterprise on every aspect of Information Technology i.e.
  • Instituted on call technical support policy providing immediate response during weekends and off-hours.
  • Strengthened technical support by replacing mainframe and client/server applications with web-based technology.
  • Collaborated with the Technical Support department to select and implement TechExcel ServiceWise.
  • Initiated wireless connectivity to facilitate technical support for two major remote locations.
  • Coordinated resolution of technical support issues internally and with external partners.
  • Managed technical support operations, system upgrades, configurations and implementations.
  • Strengthened product user manual documentation, greatly reducing technical support calls.
  • Established a dedicated technical support organization with standardized processes and procedures.

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26. Sharepoint

average Demand
Here's how Sharepoint is used in Information Technology Director jobs:
  • Coordinated with the infrastructure group in sizing/scoping/implementing appropriate solutions related to several initiatives (DAM, document management, SharePoint etc)
  • Developed Strategic Planning, Mergers & Acquisitions, Sales, Marketing, Manufacturing and Information Technology collaboration portals using Microsoft SharePoint.
  • Optimized information collaboration and RFP processes across enterprise through development of a SharePoint intranet portal and customization of CRM application.
  • Developed custom file transfer application to transfer files from internal ECM to SharePoint Operational Management Reporting & Project Leadership Dashboard.
  • Introduced SharePoint-based systems for trade order management approval, company research repository, Operations Project management and Intranet site.
  • Directed six cross-functional, global teams in development of new network architecture, which facilitated an enterprise SharePoint implementation.
  • Managed Computer Access Design Manager who was also responsible for project management and SharePoint services team site development.
  • Deployed Microsoft Office 365 SharePoint to replace company intranet, enabling universal access and improved content management functionality.
  • Spearheaded enterprise-wide implementation of Microsoft SharePoint, successfully integrating SharePoint into the daily operations of multiple business units.
  • Identified SharePoint administrator training gap and introduced web-based professional development program to cut costs and train technicians locally.
  • Deployed SharePoint technologies to facilitate team communication and to provide simplified access to resources across the organization.
  • Managed large, cross-functional collaboration projects migrating multiple sources into a single repository using Microsoft SharePoint solution.
  • Conceived and developed the company wide intranet with the latest incarnation based on Microsoft SharePoint Foundation Server.
  • Integrated case management with SharePoint document management, migrating file shares to electronic data management tools.
  • Designed, scoped, and implemented a client facing SharePoint portal and business intelligence/dashboard system.
  • Provided a central document resource and improved collaboration by creating a SharePoint intranet.
  • Installed and configured SharePoint server to be used as corporate document management system.
  • Enhanced organization data and file collaboration abilities by implementing a Microsoft SharePoint solution.
  • Designed, implemented and monitored the printing process using Microsoft SharePoint services.
  • Developed a number of customized SharePoint solutions tailored to specific business requirements.

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27. SAN

average Demand
Here's how SAN is used in Information Technology Director jobs:
  • Designed disaster recovery procedures using BackupExec and Dual SAN replication in out of regional area disaster recovery procedure.
  • Projected managed business continuity and disaster recovery implementation plan using EMC SAN and Dell Blade servers.
  • Migrated individual production servers to a Microsoft HyperV configured server farm using SAN storage devices.
  • Designed, implemented and administered high availability network using NetWare 6.5 clustering and SAN.
  • Conducted security audits with remediation saving the company thousands of dollars avoiding compliance concerns.
  • Worked with Sandoval County infrastructure managers to improve Santa Ana Police radio coverage.
  • Produce educational and ministry videos for Hosanna Lutheran and partner ministries.
  • Renegotiated all telecommunication contracts saving the company thousands of dollars annually.
  • Developed a Sanitation Standard Operating Procedures program.
  • Created SAN-based data management solutions.
  • Implement corporate IT policies and initiatives such as deployment of MS Windows 2003 Domain and Exchange 2003 in a SAN Cluster.
  • Transitioned and migrated all enterprise data shares to new NetApp 2040 and 3040 SAN architecture with SnapManager and data duplication technology.
  • Installed Motorola Canopy system for wireless voice and data connectivity at branch offices saving thousands monthly in recurring leased line fees.
  • Managed network servers including Windows Server, SQL, Exchange, ISA, Microsoft Access and SAN backup, remote offices.
  • Replaced legacy phone system with state-of-the-art VoIP solution and transitioned PRI and PBX providers for thousands of dollars in annual savings.
  • Created system supporting over 450 concurrent users and several thousand financial and call center transactions per day in 24/7 environment.
  • Ramp Networks, A DSL router and security product manufacturer in San Jose, CA that was sold to Nokia.
  • Contributed to and enforcement of IT Standards, Policies, and Procedures as sanctioned by the corporate office in Atlanta.
  • Provided remote and on-site support for trading floors in New York, Dallas, San Francisco and St Louis.
  • Consolidated Web, email and data storage services to corporate location saving the company $38 thousand a year.

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28. Helpdesk

average Demand
Here's how Helpdesk is used in Information Technology Director jobs:
  • Assist on HelpDesk items for approximately 150 employees and 200 PC Desktops.
  • Experience with Microsoft Office 365 and HelpDesk ticketing software - Solar Winds.
  • Expanded IT organization competencies by leading restructuring initiative focused on cross training helpdesk, application development, and network engineering personnel.
  • Designed, implemented and managed new helpdesk area, formulated policies and procedures and monitored activity to ensure employee satisfaction.
  • Delivered high-level application delivery through strategic coordination of resources in web development, network architecture and helpdesk operations.
  • Established quality assurance, documentation, telecommunications/WAN departments and helpdesk departments that improved internal processes and enhanced productivity.
  • Constructed centralized IT organization, centralized purchasing and hardware standards, establishing centralized helpdesk and ticketing system.
  • Improved performance and service levels of computer operations, helpdesk and desktop support through organizational restructuring.
  • Implemented a Zero-Cost Information Systems Management and Helpdesk System, inter-office instant messaging system.
  • Key catalysis for infrastructure improvements including revenue generating helpdesk support and quality assurance methodologies.
  • Oversee the management of organizational helpdesk activities and resolves escalated issues if necessary.
  • Managed support staff in helpdesk, facilities, application support and server/infrastructure departments.
  • Managed daily helpdesk ticket resolution and provided status reporting to the executive team.
  • Overhauled retail store helpdesk support services resulting in significantly improved service levels.
  • Established helpdesk trouble ticket system and inventory management with checkout function.
  • Pioneered the internal helpdesk support system and strengthened IT department effectiveness.
  • Managed provision of end-user services, including Helpdesk and Technical Support Services
  • Implemented an enterprise wide helpdesk ticketing system and hardware procurement process.
  • Implemented and maintains incident/request helpdesk management and asset inventory system.
  • Implemented enterprise s first helpdesk ticket system and time-tracking application.

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29. Setup

average Demand
Here's how Setup is used in Information Technology Director jobs:
  • Implemented, integrated and coordinated EDI setup with ERP including trading partner mapping requirements, data validation and internal/external support.
  • Provided training & created programs and data structure to streamline efficiency and encourage consistency in program setup/design.
  • Provided recommendations for replacement strategies of aging hardware and setup a quick-replacement program of key components.
  • Improved system security through setup and ongoing maintenance of Computer Associates Security Manager.
  • Managed systems setup, implementation and risk using the System Development Life Cycle application
  • Manage server configuration and best practice server setups based on code specifications.
  • Launched Ireland office, managing setup of technology infrastructure and environment.
  • Experienced with setup and administration of centralized corporate virus protection software.
  • Implemented secure 802.11 Wireless network including setup of demilitarized zone.
  • Trained personally new programmers on ColdFusion setup and operations.
  • Restructured and setup the organization Windows IT infrastructure.
  • Selected, Setup and Implemented Warehouse Management Software.
  • Teamed up with IBM Professional Services to create one standard ghost image for all laptops and desktops thus reducing setup time.
  • Assisted employees with remote access configuration and setup using VPN software, using both PPP and cable modem connectivity at home.
  • Full customization and setup of accounting, inventory control, MRP, CRP, purchasing, inventory, ISO and distribution.
  • Implemented Policies and requirements for VPN Users as well as setup VPN access for users as needed which met VPN Policy.
  • Documented all software installation procedures, user setup configurations, and a high level view of how to administer the network.
  • Planned and lead the implementation of 400+ media devices throughout the United States, from in house setup to contracted installers.
  • Prepared budget, developed and executed project plan for the technology setup in two (2) newly constructed offices.
  • Procured and setup 3 laptops, 2 computers, and 2 external hard drives to create a small business network.

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30. Cost Savings

low Demand
Here's how Cost Savings is used in Information Technology Director jobs:
  • Performed evaluation of software to enhance the development environment and implemented system capacity planning and performance modeling resulting in cost savings.
  • Hired to deliver business services and reduce IT expenditures resulting in organizational realignment, system refinement and significant cost savings.
  • Reduced, re-negotiated or eliminated numerous external vendor relationships resulting in substantial cost savings of approximately $5M annually.
  • Upgraded security design resulted in $160K cost savings by consolidating and centrally managing security components and policies.
  • Negotiated and monitored all vendor and telecommunications contracts across organization, providing greater cost savings and reduced risk.
  • Implemented corporate telecommunication network, integrating all company locations while generating a 35% annual telecommunications cost savings.
  • Developed enterprise-wide, technology based green initiative resulting in over $5K annual energy cost savings.
  • Realized $2M in operational cost savings by utilizing Microsoft Exchange to centralize directory services company-wide.
  • Provided significant cost savings related to user training, user errors, and trade payment/processing prioritization.
  • Identified IT cost savings opportunities by consolidating and managing RegionalGlobal vendors & consultant contracts.
  • Outsourced email to third party administrator, providing improved reliability at substantial cost savings.
  • Identified immediate cost savings by re-engineering processes, standardization and negotiating enterprise level agreements.
  • Identified opportunities for automation, efficiency, cost savings and service quality improvement.
  • Implemented a complete network infrastructure redesign and implementation funded entirely by cost savings.
  • Negotiated several vendor agreements that resulted in greater efficiency and cost savings.
  • Centralized all technological purchasing resulting in significant cost savings for the company.
  • Negotiated Microsoft Enterprise Agreement to insure licensing compliance and overall cost savings.
  • Identified redundancy and consistency opportunities for specific cost savings and simplifications.
  • Reduced execution risk through concurrent development management plans achieving cost savings.
  • Prepared scheduled equipment replacement plan for better performance and cost savings.

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31. Software Development

low Demand
Here's how Software Development is used in Information Technology Director jobs:
  • Provided strategic IT direction, and implemented sound process and procedures for ongoing administration and maintenance of this software development company.
  • Created centralized Gentoo development servers, resulting in an improved software development environment for engineers, and accelerating the QA process.
  • Implemented a new storage area network to support server consolidation and allow greater capacity for software development and testing departments.
  • Develop and implement data security policy for all network, Web and software development efforts including back-up and recovery capability.
  • Lead software development team through all phases of design, development and implementation of a proprietary Electronic Medical Record application.
  • Directed the design, implementation, and ongoing management of internal systems and software development projects to facilitate business objectives.
  • Oversee all technology in a $1 billion non-profit organization, including infrastructure management, software development and services delivery.
  • Communicate with Office Directors regarding the implementation of Software Development projects in their respective departments providing insight in progress.
  • Managed a global Information technology division encompassing network infrastructure, software development processes and platforms, and business operations.
  • Developed the internal software development capabilities for the organization and was responsible for deploying multiple innovative web-based applications.
  • Improved software code quality and efficiency of the software development process by implementing an Agile software development methodology.
  • Promoted from Manager of Application Development to direct all IT initiatives including both Software Development and Operations.
  • Directed and managed the Regional Network Operations department of a large multinational financial services software development company.
  • Managed a team of software developers - Managed a software development team which developed several global applications.
  • Stabilized IT Department by implementing Best Practices for software development, maintenance, support and infrastructure management.
  • Formulate IT strategy, and supervise daily operations in a complex private sector software development environment.
  • Led enterprise governance implementations, software development projects within the Intelligence community and business transformation efforts.
  • Initiated software development life cycle processes which decreased software enhancement release times while maintaining quality.
  • Established coding standards and documentation requirements to minimize bugs and increase software development group s productivity
  • Focused on software development using the agile/scrum SDLC techniques to develop iteration or prototype releases.

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32. Vendor Relations

low Demand
Here's how Vendor Relations is used in Information Technology Director jobs:
  • Improved vendor relationship by providing accurate and timely requirements, workload forecast, and prioritization strategy with more effective collaboration technologies.
  • Managed all aspects of IT including policies, procedures and vendor relationships resulting in increased efficiency and decreased departmental costs.
  • Negotiated vendor contracts and created strong vendor relationships for aggressive pricing, effective service level agreements, and consistent delivery.
  • Provided direction and oversight to Contract and Vendor Relationship Management of outsourcing and offshore consultant engagements exceeding $50M.
  • Managed vendor relationships related to software development, testing and project management efforts, including performance of vendor assessments.
  • Managed vendor relationships including planning, budget management, bid/proposal, selection, solution implementation, and performance management.
  • Managed three direct reports, capital expenditures, vendor relationships and budgeting for all organizational information technology needs.
  • Designed and implemented IT security, IT infrastructure and developed vendor relationships that drove sales and increased productivity.
  • Fostered strong vendor relations allowing for early development and prototyping against not-yet-released features resulting in first-to-market products.
  • Managed third-party vendor relationships to implement business processes, resulting in increased quality and reduction of rework.
  • Manage vendor relationships, including purchase and support negotiations; use non- traditional/creative approaches to problem-solving.
  • Provide leadership to contract and vendor relationship management team and manage outsourcing and offshore support operations.
  • Directed project organization, implementation strategy, application development activities, and oversaw vendor relationships.
  • Negotiated, implemented and managed three vendor relationships, including contract negotiation and license renewals.
  • Monitor and manage performance of software applications, incorporating vendor relationships and ongoing resource management.
  • Managed vendor relations, negotiated contracts and service agreements to reduce costs and improve profitability.
  • Establish and manage vendor relationships to include; negotiate agreements/contracts in support of system/agency requirements.
  • Established and leveraged vendor relationships to complete strategic initiatives, including outsourcing projects.
  • Manage vendor relationships including vendor identification, negotiate service contracts and purchase agreements.
  • Handle day-to-day vendor relations including and not limited Audio/Visual specialists and Telecommunication vendors.

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33. Web Application

low Demand
Here's how Web Application is used in Information Technology Director jobs:
  • Developed install scripts for various application installations, in-house reporting tool to track software licensing and custom email signature web application.
  • Design and supervision of web application used for day-to-day management of workload and processes of engineering and finance departments.
  • Provided technical and business strategy for the company and maintained daily technical operations and support of web applications.
  • Review connectivity security and encryption parameters around web applications, B2B connectivity, and remote office access.
  • Managed 6 application developers to translate functional requirements for mobile and web applications into technical specs.
  • Defined DevOps Release Management Process and Policies, ensuring stable delivery of Princeton Review web applications.
  • Developed and deployed dynamic web applications that served hundreds of insurance agencies.
  • Created web application with specific user audiences for specific departments.
  • Managed the web application team that developed a departmental intranet.
  • Web applications design and development utilizing PHP and JavaScript.
  • Directed strategic sales channel web applications development and support.
  • Designed public-facing DMZ and secure web application hosting infrastructure.
  • Migrate current web application to a cloud-computing infrastructure.
  • Managed enterprise web applications and intranet website.
  • Automated web application load testing using LoadRunner.
  • Established SLA with network providers; planned and developed pricing strategy, customer contracts, and deployment of web application framework.
  • Developed Open Enrollment web application for health and welfare enrollments using Java (JSP) and connecting to an Oracle Database.
  • Implemented a paperless work paper process using TeamMate along with the TeamCentral web application used for our audit issue follow-up process.
  • Project Update Web Application: Developed a custom website to enable consultants to report all aspects of capital campaign efforts online.
  • Developed web application in ASP to streamline the creation of Bill of Ladings for shipping department offering significant time savings.

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34. Linux

low Demand
Here's how Linux is used in Information Technology Director jobs:
  • Designed and implemented the network architecture featuring a mixed environment of Windows Server and Linux servers.
  • Established Cross-platform support services to include support for Macintosh and Linux operating systems.
  • Performed high-level maintenance and administration of hybrid Linux and Windows computing infrastructure.
  • Design, development and implementation hosting solutions utilizing PHP/MySQL/Linux and IIS/SQL/Windows servers.
  • Developed custom Linux and Windows software solutions to aid in workstation configuration.
  • Converted all UniData based systems from Windows to Linux virtually eliminating downtime.
  • Established corporate hardware infrastructure in a mixed Windows and Linux environment.
  • Build and administer Development server environment including Windows and Linux boxes.
  • Supported Linux and Windows development and sophisticated heterogeneous user base.
  • Provide Windows/Apple/Linux administration and support to all users of organization.
  • Introduced design-engineering teams to Linux platform.
  • Installed/configured Linux-based Perforce source control system.
  • Implemented Linux based web/e-mail/database servers.
  • Enabled professional development among IT staff resulting in employees completing the CompTIA Network + Certifications and Linux Red Hat certifications.
  • Provided end user support and LAN Administration on Microsoft Windows Server 2012, Exchange 2013, and multiple Linux distributions.
  • Managed a mixed OS environment containing Windows, Macintosh, and Linux servers and workstations consisting of approximately 90 assets.
  • Administer and maintain entire IT infrastructure (Cisco, Barracuda, Windows Servers, Linux Servers, etc.).
  • Project lead on SAN (Storage Area Network) integration in the new Environmental Information Center using Linux HPC's.
  • Set up, configure, perform administrative duties and troubleshoot applications servers, Exchange Servers 2007 and Linux Servers.
  • Recognized as one of first companies to successfully utilize Adobe AIR on a Linux platform within a production environment.

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35. Intranet

low Demand
Here's how Intranet is used in Information Technology Director jobs:
  • Expanded corporate intranet as needed to accommodate significant series of corporate acquisitions and established IT functionality at all remote offices.
  • Implemented fax, scan and document retention program, Intranet for improved company communication and maintained security procedures and protocols.
  • Provided oversight for multiple projects to develop division Intranet and Internet sites that improved internal and external communication capabilities.
  • Designed and implemented campus-wide intranet utilizing Lotus Notes; enhanced communication and information delivery services and automated business processes.
  • Redesigned intranet utilizing Microsoft SharePoint, moving company from a paper-dependent to a collaborative, online business model.
  • Designed, configured and deployed a new Intranet that facilitated project management and enriched user collaboration and engagement.
  • Deployed a corporate intranet site and a Professional Services Knowledge Management website to streamline and simplify business operations.
  • Provide executive direction through subordinate units for all client/server and data communications services including Internet and Intranet.
  • Created plan and managed delivery of intranet strategy which improved departmental communication, reporting, and consolidation.
  • Managed all internet/intranet content and application development for a 80M financial institution's information technology department.
  • Created policies and procedure repository directly linked to intranet to ensure secure accessibility throughout the organization.
  • Designed and implemented Internet web sites and Intranet management tools to better utilize legacy applications.
  • Designed, implemented and maintained internet/intranet applications utilizing a Java-based application server and Oracle database.
  • Created a company intranet to enable access to internal documentation and trouble ticket reporting.
  • Directed overhaul of corporate payroll systems and development of Corporate Intranet with departmental applications.
  • Designed and implemented new Help Desk intranet communications portal resulting in fewer abandoned calls.
  • Extended and updated multiple NopCommerce based websites as well as existing intranet application.
  • Designed and built intranet-based business analysis tools for advertising and circulation revenue reporting.
  • Directed company website and intranet site and project web server for client/customer collaboration.
  • Created a centralized intranet site which permitted tracking corporate resources and sharing information.

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36. Citrix

low Demand
Here's how Citrix is used in Information Technology Director jobs:
  • Company 'secure portal' migration using CITRIX.
  • Managed and configured Citrix-XenApp/Metaframe servers and publishing business applications
  • Leveraged server-based computing with Citrix technology to enable the organization to operate with few IT resources to support daily business functions.
  • Spearheaded convergence of payroll systems to ADP application hosted on Citrix, consolidating all remote payroll information into single corporate database.
  • Introduced IP-based security, 3-day non-user interaction power generation, and Citrix framework to enable users to access critical data remotely.
  • Optimized technical performance and productivity by upgrading outdated Microsoft Terminal Services to faster and more secure Citrix XenApp.
  • Automated support for remote and international partner locations through network and windows processes, including Citrix implementation.
  • Determined long-term systems needs and hardware acquisitions in a citrix remote environment to accomplish the business objectives.
  • Configured and implemented a Citrix solution across the enterprise to support various departmental application initiatives.
  • Installed VPN and Citrix remote access capability for further enhancing of employee productivity and connectivity.
  • Introduced Citrix-based thin client solution that used smarter configuration to boost network speed and capacity.
  • Directed implementation of Citrix to provide remote users with ability to access hospital systems.
  • Key Contributions: * Redesigned Citrix Infrastructure to allow quicker response and additional stability.
  • Supported network infrastructure and systems modernization to Microsoft/Citrix network using SQL2000/FoxPro business systems.
  • Centralized applications at corporate headquarters and built Citrix farm to allow facility access.
  • Simplified Desktop management and saved on recurring hardware costs by implementing Citrix XenDesktop.
  • Provided remote access to internal applications by installing Citrix server and T1 redundancy.
  • Redesigned Citrix environment to be highly available, resulting in .999 availability.
  • Moved/upgraded SAGE Timberline Office ERP environment from Client/Server to Citrix/Terminal Services.
  • Implemented Citrix MetaFrame throughout all divisions for utilizing ERP applications.

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37. IP

low Demand
Here's how IP is used in Information Technology Director jobs:
  • Planned and implemented additions, deletions and major modifications to the supporting IT infrastructure company-wide in coordination with corporate leadership.
  • Implemented Video Conferencing technology at multiple business units to conduct business meetings, software implementations, and employee training sessions.
  • Improved staff efficiency and team collaboration by delivering email integration and file sharing across multiple global corporate sites.
  • Established and fostered important relationships to assure effective communications and service deliveries for both internal and external endeavors.
  • Develop secure methodologies for systems and application infrastructure including firewalls, IDS/IPS, application security and OS security.
  • Manage vendor relationships, technical support, application development, financial monitoring, and disaster-recovery planning.
  • Implemented and maintained PCI Compliance, property and equipment ownership and contracts inventory documentation.
  • Reduced costs 33% by analyzing network traffic which eliminated unnecessary routing and equipment.
  • Participated in senior management meetings and provided contributions to support company's strategic initiatives.
  • Maintained inventory for department and kept records of issued equipment and service requirements.
  • Provide leadership in strategic planning and managing the computer operations and production support.
  • Assisted in managing relationship with third party application development and programming consultants.
  • Provided program and change management for a multiple site make-to-order manufacturing solution.
  • Saved the organization financial resources by negotiating network infrastructure equipment prices.
  • Designed and implemented network infrastructure with Cisco equipment to multiple locations.
  • Provided visible leadership for the company within the technological community.
  • Monitored LAN equipment and performance Accomplishments Provided excellent client support.
  • Managed supplier relationships and negotiations for consulting and services.
  • Implemented imagining software across multiple server and computer platforms.
  • Provide technical leadership by researching & recommending new technology.

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38. Hipaa

low Demand
Here's how Hipaa is used in Information Technology Director jobs:
  • Implemented HIPAA-compliant security measures, dramatically reducing organization vulnerability.
  • Direct HIPAA Information Security Office, ensuring appropriate administrative and technical safeguards in place to protect patient confidentiality of health information.
  • Initiated and provide security administration and audits of HIPAA security, privacy and transactions and recommended and implemented new protocol standards.
  • Established and wrote HIPAA compliance document and successfully passed California Department of Regulatory Licensing inspection without incident or discrepancy.
  • Managed HIPAA remediation process for Weiss Memorial Hospital, including audit control process, disaster recovery and security improvements.
  • Established secure HIPAA data transfer and streamlined Windows server services utilizing Active Directory and departmental security policies.
  • Implemented HIPAA security and confidentiality measures to insure compliance prior to original requirement date.
  • Appointed Facility Information Security Official responsible to coordinate with Division HIPAA compliance for Facility.
  • Directed HIPAA Security ensuring corporation was in compliance with national HIPAA Security standards.
  • Directed HIPAA-compliant HIM protocol development for all digital patient charts and provider communications.
  • Developed and tested disaster recovery protocols in accordance with HIPAA compliance guidelines.
  • Developed security by program for web-enabled application; ensured HIPAA compliance.
  • Created and implemented the HIPAA computer security policy and supporting infrastructure.
  • Implemented policy and security solutions to ensure compliance with HIPAA regulations
  • Developed a comprehensive security program that exceeded HIPAA federal regulations.
  • Created and implemented company HIPAA Privacy and Security policies.
  • Developed and implemented Synergy's HIPAA Security Policy.
  • Managed migration to HIPAA compliant electronic transactions.
  • Redesigned and restructured all policies, procedures and internal controls to ensure HIPAA compliance based on the findings of above-mentioned audit.
  • Directed and sponsored all system related HIPAA, DRG APC and APG projects besides managing the EDI and medical record Dept.

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39. CIO

low Demand
Here's how CIO is used in Information Technology Director jobs:
  • Worked directly with CIO in establishing first successful Program Management Office at Hanger which exceeded Senior Leadership expectations.
  • Delivered executive level presentations to CIO and divisional VP including strategic plans and productivity reports.
  • Investigated IT related incidents to include information and information technology systems hacking and malicious attacks.
  • Programmed and Designed Security and Monitoring applications to detect and thwart malicious intrusions.
  • Collaborated with CIO to define overall implementation methodology for information technology initiatives.
  • Designed new culture framework for future state organization for CIO organization.
  • Resolved security challenges with malicious intrusion attempts from hacker attacks.
  • Managed/facilitated special CIO-level projects including IT strategy sessions.
  • Co-implemented vendor based Precious Metals System.
  • Developed an ANSI 748 Compliant Earned Value Management (EVM) System for federal client that received CIO recognition and award.
  • Recruited by former CIO of Dana Brake & Chassis to provide IT Management for restructuring company improve the P&L.
  • Developed and supported internal and 3rd party IT teams, encouraging cost-consciousness without losing sight of staff morale and business needs.
  • Acted as staff for the CIO, preparing internal /external communications as well as regular presentations to the Board of Directors.
  • Served as one of three permanent members of the International IT Committee to advise worldwide CIO on all aspects of IT.
  • Provided recommendations on software, integration, and business process improvement to the CIO, as well as branch General Manager.
  • Contributed additional service and expertise as a member of the State Enterprise Architecture Committee and the State CIO Strategy Team.
  • Managed programs, portfolios and organizational strategies alongside CIO and VP's, ensuring accomplishment of the long-term strategy goals.
  • Selected by RSA's CIO to orchestrate RSA's IT response to the 2011 RSA Data Security Breach/Advanced Persistent Threat.
  • Reported to the CIO; part of five person senior management team to transform and centralize the UHHS IT environment.
  • Assisted CIO in thought leadership for 5 Year IT Strategic Plan in collaboration with IT Extended Staff as special assignment.

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40. SOX

low Demand
Here's how SOX is used in Information Technology Director jobs:
  • Developed and conducted training for key information technology staff and management for SOX404 information technology general controls.
  • Guided company through successful SOX audit by routinely developing procedures to maintain compliance with Sarbanes-Oxley requirements.
  • Reviewed and re-established information security policies and procedures for SOX and best practice initiatives.
  • Formulated and implemented policy/procedure regulations to comply with HIPAA/SOX code.
  • Managed day-to-day SOX compliance and provided required approval sign-offs.
  • Developed and implemented documentation and requirements for JSOX reporting.
  • Established adherence to SOX Governance parameters.
  • Implemented and Authored Policies and Procedures which satisfied SOX requirements and I was the direct contact for all SOX related issues.
  • Directed the audit process related to compliance (SOX/ISO), working with audit teams to effectively complete requirements and reporting.
  • Established, enforced, and sustained divisional processes for change management and computer system validation that met FDA and SOX regulations.
  • Develop a plan to ensure ongoing compliance with SOX and improving the efficiency and effectiveness of the current compliance/assessment process.
  • Achieved company's compliance with SOX reporting by implementing the first phase of Sarbanes-Oxley in conjunction with the Accounting department.
  • Lead the management of changes in the technology infrastructure and ensure staff is following appropriate SOX and change control policies.
  • Identified, documented, and tested all change control, deployment, and roll-back requirements for SOX and audit compliance.
  • Conduct review of all financial control that result in identification of control weakness that interface with company corporate process SOX.
  • Assisted in creation of IT general computer controls policies and implemented the associated procedures in preparation for SOX404 compliance auditing.
  • Managed IT SOX Compliance Project; created policies and procedures; eliminating a need for outside consultant at $180/hour.
  • Developed policies and procedures to ensure 100% compliance with JCAHO, HIPAA, SOX, and all other regulations.
  • Developed, enforced, and maintained company policies and procedures in compliance with SOX, GLBA, and FDIC regulations.
  • Implemented Sarbanes-Oxley compliance guidelines to enhance reliability and integrity of SOX Sections 302, 404, 409 and 103 reporting.

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41. Itil

low Demand
Here's how Itil is used in Information Technology Director jobs:
  • Delivered exemplary performance in outlining and implementing ITIL governance for Windows Server Infrastructure to meet service management expectations and customer demand.
  • Focused around design and implementation of ITIL support processes and technology required to support new messaging environments and requirements.
  • Increased service levels significantly including raising systems and application availability to 99.9% overall based on ITIL principles.
  • Adopted ITIL framework resulted in improved; service management, technology management, application development and operations.
  • Refocused architecture governance process and its ITIL terminology to quantify progress needed to close audit findings.
  • Boosted department productivity significantly by introducing highly effective new work-order system for incorporating ITIL practices.
  • Evaluated and implemented company-wide ITIL compliant ManageEngine Service Desk Plus support infrastructure and software implementation.
  • Implemented Information Technology Infrastructure Library (ITIL) methodologies to support applications.
  • Replaced enterprise-wide problem and change management systems with new ITIL-compliant system.
  • Implemented ITIL methodology and process re-engineering to improve service and effectiveness.
  • Refined departmental policies and procedures, establishing ITIL framework within group
  • Participated and began implementing ITIL frameworks for all suburban initiatives
  • Designed and established ITIL support desk information systems infrastructure.
  • Developed and implemented Change Management following ITIL best practices.
  • Applied agile methodologies supporting ITIL release management processes.
  • Create an enterprise cloud hosting service & design ITIL support processes; introduce Agile Scrum methods & new age collaboration tools.
  • Developed and institutionalized core ITIL processes such as Help Desk, Change Control, release and configuration management processes and procedures.
  • Introduced new policy and procedure framework based on ITIL, including a culture of risk awareness in the Information Technology department.
  • Implemented ITILv3 process for Change Management and developed the Change Advisory Board for the integration of new systems and applications.
  • Fostered an initiative to use ITIL tools and practices for change, problem, and incident management across the environment.

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42. Direct Reports

low Demand
Here's how Direct Reports is used in Information Technology Director jobs:
  • Directed daily operations of two direct and 11 indirect reports including two independent developers and a third-party development firm.
  • Direct reports included Application Manager, Reporting and BI manager, Technical and Functional individuals and Software developers.
  • Managed application development and infrastructure teams; responsible for the professional growth and development of direct reports.
  • Supervised and provided direction for up to 6 technical direct reports regarding network activities and applications development.
  • Line management responsibility of five direct reports and two consultants.
  • Supervised 7-10 direct reports managed departmental and project budgets.
  • Directed a technical design and development team of 30 direct and indirect reports to deliver Kellogg's global SAP re-implementation project.
  • Managed three direct reports and two indirect reports, developed budget for funding new projects and provided 24x7 on call support.
  • Recruit, train and manage teams of 8 direct reports servicing more than 20 clients and 300+ users across multiple locations.
  • Supervised 5 teams with 35 indirect reports, vendors, and supporting technology groups, during a period of explosive growth.
  • Staff consists of 5 direct reports, 11 non-direct report associates, and 128 service provider resources located onshore and offshore.
  • Provided budget line-item figures to direct reports and executive sponsors for budget, actual, and variances, and projected outlook.
  • Installed, trained, and managed three hundred plus pharmacies, utilizing corporate staff members as well as my direct reports.
  • Supervised 13 direct reports (to include 1 International Director and 5 International Account Managers out of Orleans, France).
  • Supervised, mentored, and evaluated team of 10-12 direct reports along with 100+ matrix resources to implement assigned technology programs.
  • Manage a combined annual budget of $10 million and a total headcount of ~30 people, including nine direct reports.
  • Managed direct reports consisting of both Managers (Programming and Network Operations) and Technology (Programming and Operations) staff.
  • Provided training and development opportunities to expand the skills of direct reports and eliminate the need for part-time, outsourced personnel.
  • Directed 41 IT personnel through 6 direct reports for $400 M world-wide cell phone component manufacturer with 1500 employees.
  • Coordinated all day to day operations of the network and personal (Oversaw a staff of 20 direct reports).

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43. Business Units

low Demand
Here's how Business Units is used in Information Technology Director jobs:
  • Collaborate with Divisions and Business Units on strategic initiatives including IT governance, storage management and remote access and authentication.
  • Championed annual plan / review process and strengthened accountability by partnering with senior-level departments and managers in all business units.
  • Owned Corporate Enterprise Risk Management, implementing appropriate processes and collaborating with business units to quantify and limit exposure.
  • Lead for all interactions for the business process management documentation engagements with all business lines and integrated business units.
  • Completed major restructuring of Information Technology organization following spin-off of company business units resulting in a reduction of staff.
  • Refined financial performance metrics for business units, developed revenue and profitability forecasting models, and reported actual-to-budget variances.
  • Develop and maintain productive relationships between IT department and business units and analyze organizational technology needs and capabilities.
  • Directed global electronic communications program across all business units resulting in consistent data communications platforms and messaging tools.
  • Developed and implemented methodology for compilation of annual IT capital budget request across seven major business units.
  • Provide IT management and strategic direction to several business units located in Massachusetts, Virginia and Colorado.
  • Focus on aligning IT strategy with business objectives by collaborating across business units, partners and stakeholders.
  • Lead a team of application developers and architects providing development services to multiple global business units.
  • Eliminated barriers between business units and departments by listening to requirements and openly discussing options.
  • Provided strategic business solutions and streamlined operations to deliver cost-effective IT solutions to business units.
  • Established formal communication sessions between IT and business units by instituting Quarterly Steering Committee meetings.
  • Provided direct oversight for data and communications for additional remote business units on other states.
  • Consolidated a cross-country relocation of 3 business units and manufacturing facilities into one location.
  • Designed, programmed, documented and implemented quality business systems across all business units.
  • Collaborate with business units to improve business process by translating objectives into technical specifications.
  • Promoted to expanded role to become Information Technology business liaison with all business units.

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44. PBX

low Demand
Here's how PBX is used in Information Technology Director jobs:
  • Deployed enterprise-wide VoIP PBX and video conferencing solutions resulting in significant reductions in travel expenses and improved communication throughout the organization.
  • Support all hardware and software technology for office and staff which included desktops/laptops/servers/cell phones/PBX/POS/printers/scanners.
  • Managed telecommunication & data vendors, and multiple PBX administration for multiple locations.
  • Researched/recommended/purchased/deployed on site PBX phone system that dramatically improved call quality and reliability.
  • Performed PBX and call center management software administration and installation.
  • Selected and implemented VoIP PBX/call center/unified messaging system.
  • Presented hosted solution at the 2009 Merit Members Conference: Hosted PBX: The Merit/TelNet Worldwide Solution at Advanced Technology Academy.
  • Managed Network of 35 plus users and acted as the final escalation point on all hardware, software and PBX issues.
  • Negotiated multiple vendor agreements, including $2MM PBX Maintenance, carrier contracts, and various software & hardware support contracts.
  • Streamlined on-call schedules and text paging capabilities by leading and implementing web based paging and scheduling for PBX and Hospital staff.
  • Conducted total replacement of organization's telephony (PBX) systems, data center infrastructure, and Disaster Recovery processes.
  • Stabilized and secured core business applications, desktops, network infrastructure (PBX, UNIX, Oracle, Quality Monitoring)
  • Improved customer satisfaction by managing conversion from ROLM PBX to state-of-the-art NorStar Meridian PBX resulting in faster handling of calls.
  • Designed and built a data center resulting in the consolidation of servers, routers, PBX and remote access systems.
  • Maintained, supported and developed database, file, web, application, LDAP, PBX and backup servers.
  • Designed network topology, coordinated service moves and new PBX system installation during move to new building in 2005.
  • Assessed telephony operations and reduced operational cost by implementing a new PBX / ACD system along with contract re-negotiations.
  • Directed implementation of Voice over IP (VoIP) telephony system from PBX, including major Cisco backbone upgrade.
  • Developed of cost effective VoIP solution for the organization to support 450+ IP phones and redundant PBX integration.
  • Designed, configured, and deployed Asterisk PBX systems in order to maintain call-center operations and inter-office dialing.

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45. PCI

low Demand
Here's how PCI is used in Information Technology Director jobs:
  • Directed Payment Card Industry Compliance Level-1 remediation and designed a compliance program resulting in sustained PCI Data Security Standard compliance.
  • Provided PCI and Data Privacy consultation to allow development organization to meet corporate and PCI data requirements.
  • Led PCI compliance initiatives for corporate e-commerce and POS systems and developed disaster recovery/business continuity plans.
  • Increase network-wide security through PCI-DSS 3.1 compliance and introduce autonomous network-wide system updating and error logging/alerting.
  • Provided adherence to PCI regulations by providing timely delivery of findings to asset owners for remediation.
  • Worked with executives to gain consensus regarding PCI compliance plan for organization including departmental policies.
  • Developed security standards that were consistent with PCI and other outside regulatory agencies.
  • Leveraged PCI compliance solution to help franchise locations adhere with stringent industry regulations.
  • Ensured and maintained compliance with regulatory requirements including Sarbanes-Oxley and PCI standards.
  • Implemented a complete Security Program ensuring PCI compliance with auditing and management.
  • Deployed centralized Cisco Wi-Fi secured access nationally while still maintaining PCI compliance.
  • Ensured consistent compliance with PCI requirements and achieved zero security-related incidents.
  • Determined managed security vendor for outsourced day-to-day PCI security monitoring.
  • Developed implementation strategy and plans for attaining PCI compliance.
  • Worked closely with external auditors to achieve PCI certification.
  • Maintained software development standards by performing code reviews to ensure industry compliance (PCI, HIPAA) and company security requirements.
  • Support systems, hardware, software, POS, PCI compliance, and provide strategic direction for medium to large corporations.
  • Power Costs, Inc. (PCI) is a software company that develops software to streamline and optimize electric power generation.
  • Partnered with L&D teams around the region to drive adoption of PCI standards in back office and retail operations.
  • Partnered with Corporate IT to ensure business-wide Sarbanes-Oxley IT compliance, auditing, PCI and certification across financial and fulfillment systems.

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46. SLA

low Demand
Here's how SLA is used in Information Technology Director jobs:
  • Directed 12 month upgrade project of enterprise wide Legislative Management System addressing 20% efficiency improvement over manually intensive predecessor system.
  • Slashed IT operational costs up to $1 M utilizing consolidated IT architecture for project initiatives and supporting strategic outsourcing initiatives.
  • Upgraded IT business practices and re-engineering efforts including automation of distributor credit/debit invoicing system slashing costs $1M annually.
  • Implemented capacity planning processes and SLA management across the Global Prepay business that significantly reduced risks of performance issues.
  • Translated technical specifications, business goals, feature concepts and customer needs into detailed product requirements and prioritization.
  • Valued member of executive team demonstrating the ability to translate clinical and financial information into meaningful insights.
  • Created and implemented design and production procedures that increased efficiency accelerated deliverable deadlines and slashed error rates.
  • Collaborated with business stakeholders identify technology requirements, and translate technology needs into supportable IT solutions.
  • Worked with other corporate leaders, developing strategic direction and translating strategic requirements into application solutions.
  • Partner with top-level management of organization to develop strategic company visions and translate into workable plans.
  • Translated business goals, feature concepts and customer needs into prioritized technology requirements.
  • Implemented technical solution standardization, effective cost control and significant SLA performance improvements.
  • Negotiate SLA contractual agreements and measure performance of 3rd party Managed Services organizations.
  • Worked closely with the team to translate clinical requirements into technical specifications.
  • Established SLA governance and availability dashboard reports resulting in improved application availability.
  • Worked with business partners to translate business needs into system automation requirements
  • Set stringent SLA terms for production trading environment performance and availability.
  • Consolidated communication services into a single vendor with SLA responsibilities.
  • Translated and interpreted organization's functional requirements for application programs.
  • Identified risk and translated risk information into business insight.

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47. Vendor Management

low Demand
Here's how Vendor Management is used in Information Technology Director jobs:
  • Designed and implemented application to assist in problem reporting/resolution; managed and prioritized enhancement requests; and assisted in vendor management.
  • Developed and managed actionable technical and operational plans in alignment with corporate objectives; led accounting auditing and vendor management.
  • Managed all aspects of information technology including acquisition integration, IT support, and vendor management.
  • Deployed and Manage a hosted data center environment encompassing all vendor management activities and interfaces.
  • Participated on numerous senior leadership level steering committees, process re-engineering and vendor management efforts.
  • Developed metrics and Service level agreements to facilitate vendor management and measure contractual agreements.
  • Evaluated vendor management practices, identifying areas of cost savings and efficiency improvements.
  • Worked directly with vendor management teams to prioritize resolution and routine service schedules.
  • Provided vendor management for staff augmentation, infrastructure hosting, and application development.
  • Facilitated CAPEX process including hardware and software procurement and vendor management quotations.
  • Consolidated contracting and consulting vendors to streamline vendor management and to reduce costs
  • Developed, implemented and executed Vendor Management Strategy for strategic vendors.
  • Experience in vendor management including selection, negotiations, and installations.
  • Developed a sustaining Vendor Management policy predicated on assigning risk.
  • Managed all enterprise deployment implementations and vendor management services.
  • Budget analysis and vendor management also required immediate attention.
  • Managed all phases of equipment procurement and vendor management.
  • Provided vendor management, procurement negotiations and contract oversight.
  • Created annual savings through vendor management and consolidating contracts/licensing.
  • Established Vendor management program and standards of excellence.

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48. Network Security

low Demand
Here's how Network Security is used in Information Technology Director jobs:
  • Perform complete network security reviews on a regular basis including disaster recovery, backup status, and threat management and mitigation.
  • Implement comprehensive security architectures, focusing on organizational-wide weaknesses, including physical and internal network security as well as intrusion detection.
  • Monitored and supported internal network security, including adding/deleting users and shared permissions Analyzed and resolved network and server connectivity issues.
  • Installed and configured IPS/ISD security devices for system and network security monitoring required for compliance reporting and verification of SLA requirements.
  • Supervised deployment of critical network security equipment, including key Cisco ASA firewall and VPN connectivity, ensuring data protection.
  • Experience implementing network security policy on routers and switches, and providing high-level network support to resolve connectivity problems.
  • Conduct risk assessments and collaborate with officials to provide recommendations regarding critical infrastructure and network security operations enhancements.
  • Developed and integrated a corporate network security and information assurance program to reduce security threats from users.
  • Network infrastructure upgrade - Network security upgrade - Modifications/maintenance of telephony systems - Troubleshooting & conflict resolutions.
  • Established new department position for network security administrator including systems and processes to meet the security objectives.
  • Managed and administrated network security systems, anti-virus protection and virus removal, and firewall configuration.
  • Managed overall network security; deployed and administered Barracuda Web Filter, Spam and Virus Firewall.
  • Managed assessments of critical IT infrastructure implementations, including Windows 2000 network and company-wide network security.
  • Customized user interfaces with additional network security parameters and selected viewing based on individual client needs.
  • Provide desktop support, deliver quality assurance, track network security, and oversee telecommunications.
  • Researched websites and white papers regarding information security, network security and web application security.
  • Researched and selected a network security vendor to audit and assess network stability and security.
  • Designed Network Security System to protect and secure company data and maintain system integrity.
  • Implemented XO Hosted Security for centralized management of network security and content filtering.
  • Monitor and maintain wireless network and network usage and establish network security protocols.

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49. EDI

low Demand
Here's how EDI is used in Information Technology Director jobs:
  • Project lead for several hospital collaboration projects with MaineHealth affiliates and Maine Medical that included electronic medical records and disaster recovery.
  • Researched and authored a scholastic paper comparing the effectiveness of mediation versus other commonly used methods for alternative dispute resolution.
  • Established direct connection to Avid editing system allowing producers automatically import video clips reducing preparation time by 60%.
  • Instituted backup solution that reduced media costs and provided geographically separate replication as required by NIST and Industry Standards.
  • Connected with leaders of vulnerability owners to educate and advise the security standard for remediation of vulnerabilities.
  • Established controls and provided evidence required by the hospital for its Joint Commissions accreditation and certification requirements.
  • Created marketing communications objectives to assist marketing department in identifying appropriate medium to attract and retain customers.
  • Introduced new channels for delivering and managing digital content leveraging social media to reach target audience.
  • Conceptualized and developed new methodologies to streamline vulnerability remediation processes and functions that impact the enterprise.
  • Maintain and update Electronic Medical Records and Electronic Practice Management Suites in a primarily windows environment.
  • Refocused in-house recovery department creating an immediate 30% increase in average monthly collection income.
  • Started intern program at Sentry Credit with Everett Community College with several successful internships completed.
  • Redesigned and implemented multiple outsourced web sites into dynamically managed media and sales sites.
  • Enabled clinic-based physicians and surgeons to provide remote diagnosis and remediation for medical issues.
  • Created EDI infrastructure to increase timeliness and accuracy of records received from insurance companies.
  • Amalgamated medical equipment hardware and software into patient records and internal tracking software.
  • Provided direction and guidance to senior management and immediate management in information systems.
  • Created policies and procedures to ensure that IT operations complied with accreditation standards
  • Developed transfer student supplemental application and enhancements to the EDI transcript process.
  • Pioneered the internal use of social media and online collaborative working environments.

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50. HR

low Demand
Here's how HR is used in Information Technology Director jobs:
  • Support the security risk assessment of applications and infrastructure; including remediation of incident response, vulnerability analysis and threat intelligence.
  • Provided comprehensive technical support (system engineering, network administration and server security) to 65 users throughout the organization.
  • Automated accounting reconciliation project that synchronized the branch level and back office accounting systems in an automated and daily fashion.
  • Created guidelines, policy, procedures and methodology to enhance agency infrastructure through innovative applications of various technologies.
  • Partnered with Human Resource department, improving functional efficiency through design and implementation of database driven career portal.
  • Reduced application maintenance costs by 42% through process improvement, redundant system elimination, server re-architecture.
  • Project Management: Collaborated with HR leadership to establish operating rhythm for reviewing and prioritizing projects.
  • Elevated company s visibility and presence through design and development of comprehensive corporate website and intranet.
  • Relocated/Consolidated multiple Data Centers into two synchronous facilities, with zero downtime in the production environment.
  • Interacted daily with students through developed curriculum/participated in meetings with principals and president, etc.
  • Managed equipment leases for laptops and servers and maintained equipment inventory throughout the organization.
  • Upgraded wireless capability throughout the Agency to facilitate collaboration and team member interaction.
  • Directed development of applications using teams of programmers through the Director of Development.
  • Analyze the districts business and instructional operations and enhance productivity through technology enrichment.
  • Managed, coordinated and implemented Automated Donor Survey web application across thirty-three centers.
  • Identified opportunities for savings and implemented cost reduction strategies throughout the department.
  • Improved systems safeguards and managed through several disasters to maintain business continuity.
  • Developed short and long-term strategy for national expansion through mergers and acquisitions.
  • Led activities for Master Data Harmonization and Management program throughout Division.
  • Designed and implemented secure wireless network infrastructure throughout the facility.

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20 Most Common Skill for an Information Technology Director

Infrastructure14.2%
Customer Service10.1%
Information Technology9%
Mpls6.4%
Windows XP6.3%
Recovery Procedures5.8%
Data Warehouse4.7%
SQL4.6%

Typical Skill-Sets Required For An Information Technology Director

RankSkillPercentage of ResumesPercentage
1
1
Infrastructure
Infrastructure
9.6%
9.6%
2
2
Customer Service
Customer Service
6.9%
6.9%
3
3
Information Technology
Information Technology
6.1%
6.1%
4
4
Mpls
Mpls
4.4%
4.4%
5
5
Windows XP
Windows XP
4.3%
4.3%
6
6
Recovery Procedures
Recovery Procedures
4%
4%
7
7
Data Warehouse
Data Warehouse
3.2%
3.2%
8
8
SQL
SQL
3.1%
3.1%
9
9
Project Management
Project Management
3.1%
3.1%
10
10
ERP
ERP
3%
3%
11
11
Desktop
Desktop
2.7%
2.7%
12
12
Voip
Voip
2.6%
2.6%
13
13
Internet
Internet
2.2%
2.2%
14
14
Active Directory
Active Directory
2.1%
2.1%
15
15
Vmware
Vmware
2.1%
2.1%
16
16
Cloud
Cloud
1.9%
1.9%
17
17
VPN
VPN
1.8%
1.8%
18
18
PCS
PCS
1.7%
1.7%
19
19
Strategic Plan
Strategic Plan
1.7%
1.7%
20
20
Business Continuity
Business Continuity
1.6%
1.6%
21
21
CRM
CRM
1.6%
1.6%
22
22
Management System
Management System
1.5%
1.5%
23
23
Business Requirements
Business Requirements
1.4%
1.4%
24
24
Phone System
Phone System
1.4%
1.4%
25
25
Technical Support
Technical Support
1.4%
1.4%
26
26
Sharepoint
Sharepoint
1.4%
1.4%
27
27
SAN
SAN
1.3%
1.3%
28
28
Helpdesk
Helpdesk
1.3%
1.3%
29
29
Setup
Setup
1.3%
1.3%
30
30
Cost Savings
Cost Savings
1.3%
1.3%
31
31
Software Development
Software Development
1.3%
1.3%
32
32
Vendor Relations
Vendor Relations
1.2%
1.2%
33
33
Web Application
Web Application
1.2%
1.2%
34
34
Linux
Linux
1.2%
1.2%
35
35
Intranet
Intranet
1.1%
1.1%
36
36
Citrix
Citrix
1%
1%
37
37
IP
IP
1%
1%
38
38
Hipaa
Hipaa
0.9%
0.9%
39
39
CIO
CIO
0.9%
0.9%
40
40
SOX
SOX
0.8%
0.8%
41
41
Itil
Itil
0.8%
0.8%
42
42
Direct Reports
Direct Reports
0.8%
0.8%
43
43
Business Units
Business Units
0.8%
0.8%
44
44
PBX
PBX
0.8%
0.8%
45
45
PCI
PCI
0.8%
0.8%
46
46
SLA
SLA
0.8%
0.8%
47
47
Vendor Management
Vendor Management
0.8%
0.8%
48
48
Network Security
Network Security
0.8%
0.8%
49
49
EDI
EDI
0.8%
0.8%
50
50
HR
HR
0.7%
0.7%

23,652 Information Technology Director Jobs

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