Information technology help desk assistant demographics and statistics in the US
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Information technology help desk assistant demographics by:
Information technology help desk assistant gender statistics
43.6% of information technology help desk assistants are women and 56.4% of information technology help desk assistants are men.
- Male, 56.4%
- Female, 43.6%
Information technology help desk assistant gender ratio
| Gender | Percentages |
|---|---|
| Male | 56.4% |
| Female | 43.6% |
Information technology help desk assistant gender pay gap
Women earn 96¢ for every $1 earned by men
Male income
$46,486
Female income
$44,737
Information technology help desk assistant gender ratio over time
This data breaks down the percentage of men and women in information technology help desk assistant positions over time. Currently, 43.6% of information technology help desk assistants are female.
Information technology help desk assistant gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 49.93% | 50.07% |
| 2011 | 51.14% | 48.86% |
| 2012 | 52.95% | 47.05% |
| 2013 | 53.61% | 46.39% |
| 2014 | 54.10% | 45.90% |
| 2015 | 56.39% | 43.61% |
| 2016 | 56.56% | 43.44% |
| 2017 | 56.44% | 43.56% |
| 2018 | 57.40% | 42.60% |
| 2019 | 55.69% | 44.31% |
| 2020 | 56.35% | 43.65% |
| 2021 | 56.41% | 43.59% |
Information technology help desk assistant related jobs gender ratio
We compared information technology help desk assistants with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Information Technology Help Desk Assistant | 56% | 44% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Information technology help desk assistant demographics by race
The most common ethnicity among information technology help desk assistants is White, which makes up 55.6% of all information technology help desk assistants. Comparatively, 14.9% of information technology help desk assistants are Hispanic or Latino and 12.8% of information technology help desk assistants are Black or African American.
- White, 55.6%
- Hispanic or Latino, 14.9%
- Black or African American, 12.8%
- Asian, 11.0%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.4%
Information technology help desk assistant race
| Information technology help desk assistant race | Percentages |
|---|---|
| White | 55.6% |
| Hispanic or Latino | 14.9% |
| Black or African American | 12.8% |
| Asian | 11.0% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.4% |
Information technology help desk assistant race and ethnicity over time
See how information technology help desk assistant racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Information technology help desk assistant race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.18% | 13.23% | 7.63% | 11.93% |
| 2011 | 64.88% | 13.32% | 7.77% | 11.44% |
| 2012 | 63.61% | 13.56% | 8.02% | 12.08% |
| 2013 | 62.55% | 12.80% | 8.83% | 12.46% |
| 2014 | 62.26% | 13.01% | 8.48% | 13.16% |
| 2015 | 62.16% | 12.48% | 9.66% | 13.05% |
| 2016 | 61.96% | 12.44% | 9.63% | 12.94% |
| 2017 | 61.17% | 12.11% | 10.09% | 13.35% |
| 2018 | 61.29% | 12.06% | 10.17% | 13.08% |
| 2019 | 59.47% | 11.98% | 10.88% | 14.21% |
| 2020 | 57.43% | 12.56% | 10.66% | 14.37% |
| 2021 | 55.58% | 12.79% | 11.03% | 14.90% |
Information technology help desk assistant wage gap by race
According to our data, asian information technology help desk assistants have the highest average salary compared to other ethnicities. Black or african american information technology help desk assistants have the lowest average salary at $43,624.
| Ethnicity | Salary |
|---|---|
| Unknown | $44,634 |
| White | $45,861 |
| Black or African American | $43,624 |
| Asian | $54,181 |
| Hispanic or Latino | $44,866 |
Average information technology help desk assistant age
See how the average age of information technology help desk assistants varies based on ethnicity and gender.
Male
Female
Information technology help desk assistant age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Information technology help desk assistant age breakdown
The average age of information technology help desk assistants is 40+ years years old, representing 56% of the information technology help desk assistant population.
Information technology help desk assistant age breakdown
| Information Technology Help Desk Assistant Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Information technology help desk assistant educational attainment
The most common degree for information technology help desk assistants is bachelor's degree, with 53% of information technology help desk assistants earning that degree. The second and third most common degree levels are associate degree degree at 23% and associate degree degree at 12%.
- Bachelor's, 53%
- Associate, 23%
- Master's, 12%
- High School Diploma, 9%
- Other Degrees, 3%
Information technology help desk assistants by degree level
| Information technology help desk assistant degree | Percentages |
|---|---|
| Bachelor's | 53% |
| Associate | 23% |
| Master's | 12% |
| High School Diploma | 9% |
| Other Degrees | 3% |
Information technology help desk assistant jobs you might like
Information technology help desk assistant wage gap by degree level
According to the data, information technology help desk assistants with a Master's degree earn more than those without, at $58,963 annually. With a Doctorate degree, information technology help desk assistants earn a median annual income of $54,876 compared to $47,473 for information technology help desk assistants with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $58,963 |
| High School Diploma or Less | $40,028 |
| Bachelor's Degree | $47,473 |
| Doctorate Degree | $54,876 |
| Some College/ Associate Degree | $41,390 |
Information technology help desk assistant employment statistics
Most information technology help desk assistants work for a public in the education industry.
Company size where information technology help desk assistants work
Below, you can see the size of companies where information technology help desk assistants work.
Information technology help desk assistant jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 6% |
| 50 - 100 employees | 10% |
| 100 - 500 employees | 14% |
| 500 - 1,000 employees | 4% |
| 1,000 - 10,000 employees | 35% |
| > 10,000 employees | 31% |
Information technology help desk assistant jobs by company type
Employees with the information technology help desk assistant job title have their preferences when it comes to working for a company. For instance, most information technology help desk assistants prefer to work at public companies over private companies.
Information technology help desk assistant jobs by sector
| Company type | Percentages |
|---|---|
| Education | 27% |
| Public | 35% |
| Private | 35% |
| Government | 4% |
Information technology help desk assistant jobs by industry
The most common industries for information technology help desk assistants are education, finance and retail.
Information technology help desk assistant industry statistics
| Industry | Percentages |
|---|---|
| Education | 20% |
| Fortune 500 | 17% |
| Finance | 10% |
| Retail | 8% |
| Health Care | 8% |
| Professional | 7% |
| Hospitality | 7% |
| Technology | 5% |
| Government | 3% |
| Energy | 2% |
| Real Estate | 2% |
| Start-up | 2% |
| Non Profits | 2% |
| Manufacturing | 2% |
| Utilities | 2% |
| Construction | 2% |
| Insurance | 2% |
| Telecommunication | 2% |
Information technology help desk assistant turnover and employment statistics
Information technology help desk assistant unemployment rate over time
The unemployment rate for information technology help desk assistants between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Information technology help desk assistant unemployment rate by year
| Year | Information technology help desk assistant unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average information technology help desk assistant tenure
The average information technology help desk assistant stays at their job for 1-2 years, based on the 96 information technology help desk assistants resumes in Zippia's database.
Information technology help desk assistant tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 24% |
| 1-2 years | 38% |
| 3-4 years | 18% |
| 5-7 years | 12% |
| 8-10 years | 1% |
| 11+ years | 6% |
Information technology help desk assistant LGBT ratio compared to similar jobs
Review the percent of information technology help desk assistants that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| LAN Analyst | 7.31% | 63,017 |
| Engineering Technical Analyst | 8.42% | 171,223 |
| Integration Developer | 8.46% | 92,174 |
| Intrusion Detection Analyst | 8.59% | 5,673 |
| Network Field Engineer | 9.03% | 97,677 |
| Software Automation Engineer | 10.54% | 229,709 |
| Information Technology Help Desk Assistant | 10.88% | - |
Similar information technology help desk assistant jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| LAN Analyst | 7.31% | 63,017 |
| Engineering Technical Analyst | 8.42% | 171,223 |
| Integration Developer | 8.46% | 92,174 |
| Intrusion Detection Analyst | 8.59% | 5,673 |
| Network Field Engineer | 9.03% | 97,677 |
| Software Automation Engineer | 10.54% | 229,709 |
Foreign languages spoken by information technology help desk assistants
- Spanish, 80.0%
- Khmer, 20.0%
Information technology help desk assistant languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 80.0% |
| Khmer | 20.0% |