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Information technology help desk assistant education requirements
Updated January 8, 2025
4 min read
There are several educational requirements to become an information technology help desk assistant. Information technology help desk assistants usually study business, economics, or education. 53% of information technology help desk assistants hold a bachelor's degree, and 23% hold an associate degree. We analyzed 96 real information technology help desk assistant resumes to see exactly what information technology help desk assistant education sections show.
The most common colleges for information technology help desk assistants are the Appalachian State University and the Appalachian State University.
There are also many online information technology help desk assistant courses to help get the education required to be an information technology help desk assistant.
What education do you need to become an information technology help desk assistant?
What degree do you need to be an information technology help desk assistant?
- Bachelor's, 53%
- Associate, 23%
- Master's, 12%
- High School Diploma, 9%
- Other Degrees, 3%
What should I major in to become an information technology help desk assistant?
- Business, 14%
- Economics, 9%
- Education, 9%
- Graphic Design, 6%
- Other Majors, 62%
Most common colleges for information technology help desk assistants
| Information technology help desk assistant common college | Percentages |
|---|---|
| Appalachian State University | 16.67% |
| Strayer University | 8.33% |
| The Art Institute of Houston | 4.17% |
| University of Florida | 4.17% |
| Texas Southern University | 4.17% |
Best majors for information technology help desk assistants
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 14.3% |
| 2 | Economics | 8.6% |
| 3 | Education | 8.6% |
| 4 | Graphic Design | 5.7% |
| 5 | Nursing | 5.7% |
Best colleges for information technology help desk assistants
The best colleges for information technology help desk assistants are Stanford University, Northwestern University, and University of Pennsylvania.
An information technology help desk assistant with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for information technology help desk assistants. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become information technology help desk assistants.
1. Stanford University
Stanford, CA • Private
In-state tuition
$51,354
Enrollment
7,083
2. University of Pennsylvania
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
3. Northwestern University
Evanston, IL • Private
In-state tuition
$54,568
Enrollment
8,451
4. University of Southern California
Los Angeles, CA • Private
In-state tuition
$56,225
Enrollment
19,548
5. California State University - Bakersfield
Bakersfield, CA • Private
In-state tuition
$7,309
Enrollment
9,142
6. San Diego State University
San Diego, CA • Private
In-state tuition
$7,488
Enrollment
30,018
7. Boston University
Boston, MA • Private
In-state tuition
$53,948
Enrollment
17,238
8. New York University
New York, NY • Private
In-state tuition
$51,828
Enrollment
26,339
9. Worcester Polytechnic Institute
Worcester, MA • Private
In-state tuition
$50,530
Enrollment
4,571
10. University of Minnesota - Twin Cities
Minneapolis, MN • Private
In-state tuition
$14,760
Enrollment
31,451
20 best online courses for information technology help desk assistants
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16. Computer Network Fundamentals- IT Helpdesk & Desktop Support
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17. Information Technology Essentials
Introduction to Information Technology and Information Systems...
18. Desktop IT Support Level 1 & 2 in real life (Troubleshooting
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19. Beginner's Guide to Information Technology
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20. Basic Computer Course - Windows 7/10 - IT & Desktop Support
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Top 10 most affordable universities for information technology help desk assistants
The most affordable schools for information technology help desk assistants are California State University - Bakersfield, suny farmingdale, and brooklyn college of the city university of new york.
If the best universities for information technology help desk assistants are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for information technology help desk assistants.
1. California State University - Bakersfield
Bakersfield, CA • Private
In-state tuition
$7,309
Cost of attendance
16,714
2. SUNY Farmingdale
Farmingdale, NY • Private
In-state tuition
$8,306
Cost of attendance
16,091
3. Brooklyn College of the City University of New York
Brooklyn, NY • Private
In-state tuition
$7,240
Cost of attendance
13,991
4. Baruch College of the City University of New York
New York, NY • Private
In-state tuition
$7,262
Cost of attendance
14,046
5. California State University - Dominguez Hills
Carson, CA • Private
In-state tuition
$6,942
Cost of attendance
14,469
6. California State University - Long Beach
Long Beach, CA • Private
In-state tuition
$6,798
Cost of attendance
18,306
7. Brigham Young University
Provo, UT • Private
In-state tuition
$5,620
Cost of attendance
18,136
8. California State University - Los Angeles
Los Angeles, CA • Private
In-state tuition
$6,749
Cost of attendance
14,823
9. California State University - Fullerton
Fullerton, CA • Private
In-state tuition
$6,886
Cost of attendance
17,645
10. Lehman College of the City University of New York
Bronx, NY • Private
In-state tuition
$7,210
Cost of attendance
14,359
Top 10 hardest universities to get into for information technology help desk assistants
The hardest universities for information technology help desk assistants to get into are Stanford University, Northwestern University, and University of Pennsylvania.
Some great schools for information technology help desk assistants are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for information technology help desk assistants based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
1. Stanford University
Stanford, CA • Private
Admissions rate
4%
SAT average
1,497
2. Northwestern University
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
3. University of Pennsylvania
Philadelphia, PA • Private
Admissions rate
8%
SAT average
1,492
4. University of Southern California
Los Angeles, CA • Private
Admissions rate
13%
SAT average
1,445
5. Vanderbilt University
Nashville, TN • Private
Admissions rate
10%
SAT average
1,514
6. New York University
New York, NY • Private
Admissions rate
20%
SAT average
1,419
7. Boston University
Boston, MA • Private
Admissions rate
22%
SAT average
1,420
8. Harvard University
Cambridge, MA • Private
Admissions rate
5%
SAT average
1,520
9. Rensselaer Polytechnic Institute
Troy, NY • Private
Admissions rate
43%
SAT average
1,415
10. Boston College
Chestnut Hill, MA • Private
Admissions rate
28%
SAT average
1,429
Top 10 easy-to-apply-to universities for information technology help desk assistants
The easiest schools for information technology help desk assistants to get into are Oklahoma Wesleyan University, barry university, and nyack college.
Some schools are much easier to get into. If you want to start your career as an information technology help desk assistant without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for information technology help desk assistants.
1. Oklahoma Wesleyan University
Bartlesville, OK • Private
Admissions rate
68%
SAT average
964
2. Barry University
Miami, FL • Private
Admissions rate
91%
SAT average
1,006
3. Nyack College
New York, NY • Private
Admissions rate
98%
SAT average
999
4. La Roche College
Pittsburgh, PA • Private
Admissions rate
99%
SAT average
1,008
5. Notre Dame de Namur University
Belmont, CA • Private
Admissions rate
82%
SAT average
983
6. Notre Dame College
Cleveland, OH • Private
Admissions rate
90%
SAT average
994
7. Saint Martin's University
Lacey, WA • Private
Admissions rate
96%
SAT average
1,111
8. Holy Names University
Oakland, CA • Private
Admissions rate
70%
SAT average
849
9. Cardinal Stritch University
Milwaukee, WI • Private
Admissions rate
71%
SAT average
1,035
10. Iona College
New Rochelle, NY • Private
Admissions rate
88%
SAT average
1,089
Average information technology help desk assistant salary by education level
| Information technology help desk assistant education level | Information technology help desk assistant salary |
|---|---|
| Master's Degree | $58,963 |
| High School Diploma or Less | $40,028 |
| Bachelor's Degree | $47,473 |
| Doctorate Degree | $54,876 |
| Some College/ Associate Degree | $41,390 |
Information technology help desk assistant education FAQs
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Updated January 8, 2025
Updated January 8, 2025