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What is an information technology infrastructure manager and how to become one
The IT infrastructure manager is responsible for designing, installing, and maintaining IT systems. You are also in charge of all the personnel in an organization's information technology system. Your responsibility typically involves managing both the core and supporting infrastructure that enables the delivery of IT services to customers.
You are also in charge of all equipment for routing and switching in the IT system as well as servers and security infrastructure. You may also be needed to install, repair and maintain physical cabling for IT components.
The IT Infrastructure Manager must possess a sound understanding of servers and other IT technologies. You must also be aware of an organization's strategic direction as well as the technologies needed to achieve company goals. Excellent management and team leadership skills are needed for this role.
What general advice would you give to an information technology infrastructure manager?
Matthew Liotine Ph.D.
Clinical Professor and Director of Master of Science in Supply Chain and Operations Management, University of Illinois at Chicago
Avg. Salary $110,900
Avg. Salary $59,228
Growth rate 16%
Growth rate 0.3%
American Indian and Alaska Native 0.21%
Asian 12.69%
Black or African American 6.62%
Hispanic or Latino 9.93%
Unknown 5.19%
White 65.37%
Genderfemale 13.02%
male 86.98%
Age - 47American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 47Stress level is very high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is fair
6.4 - fair
Information technology infrastructure manager career paths
Key steps to become an information technology infrastructure manager
Explore information technology infrastructure manager education requirements
Start to develop specific information technology infrastructure manager skills
Skills Percentages Project Management 9.56% Cloud 6.90% Customer Service 5.32% Azure 4.24% VMware 4.05% Complete relevant information technology infrastructure manager training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New information technology infrastructure managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an information technology infrastructure manager based on U.S. Bureau of Labor Statistics data and data from real information technology infrastructure manager resumes.Gain additional information technology infrastructure manager certifications
More About CertificationsInformation technology infrastructure manager certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific information technology infrastructure manager certification, having one may help you stand out relative to other applicants.
The most common certifications for information technology infrastructure managers include IT Information Library Foundations Certification (ITIL) and Project Management Professional (PMP).
Research information technology infrastructure manager duties and responsibilities
- Manage HIPAA and NAIC compliance requirements.
- Design, implement, manage, and continuously improve core ITSM processes.
- Manage all SOX requirements for network security, financial systems, and data security.
- Manage PMO and portfolio of projects, three PMs and a dozen engineering resources.
Prepare your information technology infrastructure manager resume
When your background is strong enough, you can start writing your information technology infrastructure manager resume.
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Apply for information technology infrastructure manager jobs
Now it's time to start searching for an information technology infrastructure manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first information technology infrastructure manager job
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Average information technology infrastructure manager salary
The average information technology infrastructure manager salary in the United States is $110,900 per year or $53 per hour. Information technology infrastructure manager salaries range between $85,000 and $144,000 per year.
What am I worth?
How do information technology infrastructure managers rate their job?
Information technology infrastructure manager reviews
Lot's of things to implement, improve, new ways to work.
Staying abreast of technology and helping an organization define Technology strategy.
Work Life Balance can be difficult based on size of team and infrastructure.
The opportunity to render services to client, and managing technology by giving key information to customers.
Not meeting up to expectation of a client.
Updated January 8, 2025
