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Become An Information Technology Infrastructure Manager

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Working As An Information Technology Infrastructure Manager

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $155,690

    Average Salary

What Does An Information Technology Infrastructure Manager Do At Amsted Industries

* Manages and maintains IT infrastructure services, including ongoing support of ConMet’s software portfolio, evaluation of new products, equipment acquisition and installation, training, and ongoing user support.
* Coordinates the efforts of the IT Infrastructure team and monitors support queues to ensure timely resolution of issues.
* Actively participates in ongoing maintenance, testing, and governance of business continuity and disaster recovery plans.
* Identifies and recommends emerging solutions to improve security, efficiency, effectiveness, and reliability.
* Manages server and endpoint resources, including the IT helpdesk for internal customers, as well as external vendors and contractors.
* Implements processes, procedures, and effective security monitoring for proactive identification and resolution of potential issues.
* Performs capacity planning and analysis to ensure networks can support long term growth of data and applications.
* This position will be based in at our corporate headquarters on the north bank of the Columbia River in Vancouver, Washington.
* For more info about the ConMet in Vancouver and the Portland/Vancouver area, visit our local careers page:http://www.conmet.com/locations/vancouver-wa-hq

What Does An Information Technology Infrastructure Manager Do At Dent Wizard

* Manage a small team of hardware and desktop support individuals.
* Manage the technology infrastructure that supports business operations (hardware, networks, operating systems, systems middle ware and telecommunications).
* Assist with information security and recovery policies and facilities.
* Understand business and technical requirements and effectively design and communicate technical solutions to both technical and business audiences.
* Maintain hardware, software, and system contract information.
* Determine policies and procedures on system use and service.
* Maintain current VOIP systems.
* Provide exceptional customer service and maintain a superb work ethic with a high level of integrity to all user levels of the organization

What Does An Information Technology Infrastructure Manager Do At Trace Systems Inc.

* Provide ITIL plans and SOPs IAW the deliverable schedule.
* Develop, improve, integrate, measure, and report on operational processes.
* Apply best business practices to assess, develop, maintain, and update ITIL infrastructure documentation.
* At a minimum, the documentation shall include goals, purpose, scope, logical and physical process flows, roles and responsibilities (RACI), key process activities and tasks, inputs, outputs, process measures, and reporting requirements.
* Provide ITIL training and facilitate knowledge transfer among Contractor and Government personnel.
* Minimum Qualifications
* Minimum five (5) years demonstrated/practical hands-on experience working in a DoD IT Service Management environment

What Does An Information Technology Infrastructure Manager Do At Highmark Health

* Supervises and directs the work of all data center operations personnel assigned to the incumbent, assigning work, reviewing the performance, and completing employee evaluations; implementing training to meet employee development needs
* Assist in initial selection of staff as well as any disciplinary procedures.
* Monitoring the workflow of batch and online processes through the use of Remote Console and Enterprise Scheduling system
* Oversees the successful execution of all production systems, and ensures the timely and accurate resolution of all Incidents with established service level objectives.
* Detecting and resolving operational, hardware, software and networking deficiencies as they arise
* Will coordinate cross functional response teams to resolve production issues that are impacting the Highmark business operations and Business Partner operations
* Ensures maximum utilization and availability of all system resources and provides technical assistance to the customer community in relation to any disruptions that may occur.
* Coordinates with systems administrators who manage new and revised mainframe, mid-range, and server-based systems to provide daily operational support and availability.
* Manages and coordinates tape library activities including off site tape storage vendor.
* Gather operational data and produce statistical reports in support of IT.
* Other duties as assigned or requested.

What Does An Information Technology Infrastructure Manager Do At Criterion Systems

* Demonstrated leadership and
* management skills commensurate with experience level.
* Exceptional skills planning,
* organizing, directing, and controlling overall activities of a project,
* including project management, technical work, quality–of-work, schedule, and
* costs.
* Exceptional systematic
* troubleshooting skills
* Supervisory, technical, and
* administrative direction to the staff.
* Ability to anticipate problems and
* risks, and work to mitigate them.
* Monitors each task and regularly
* briefs client management orally and in writing, concerning problems encountered
* and accomplishments.
* Evaluates staff performance and
* reviews work products on a daily basis.
* Responsible for keeping time and
* budget commitments for the organization.
* Investigatecustomer's problems and find solutions.
* Communicate with Federal IT POCs and other support groups
* Hire, train, and terminate O&M personnel.
* Identify methods to improve technological capabilities, solutions, and
* processes to meet new business needs
* Monitors systems and networks and identifies methods to improve performance
* Monitors capacity and recommends/implements enhancements
* Ensures maintenance activities are performed
* Skilled in major vendor products, such as Microsoft, Cisco, etc
* Experienced in various SDLCs (agile, waterfall, et al)
* Experienced in VM technology and hypervisors (ie., VMWare)
* Experienced with LAN/WAN protocols
* Experienced in defining, migrating, and supporting cloud based services
* Understand, implement, adhere to federal policies
* Maintain risk registers.
* Recognize risk and recommend/implement mitigation
* strategies
* Understand and comply with organizational change and configuration
* management policies
* Experienced with Network Management Systems and Tools (ie., SolarWinds)
* Experienced in COOP planning and routine testing
* Minimum

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How To Become An Information Technology Infrastructure Manager

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.


Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.


Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Information Technology Infrastructure Manager jobs

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Real Information Technology Infrastructure Manager Salaries

Job Title Company Location Start Date Salary
IT Infrastructure Manager Telenav, Inc. Sunnyvale, CA May 19, 2014 $150,000 -
IT Production & Infrastructure Manager The Realreal, Inc. San Francisco, CA Sep 05, 2014 $145,000
Manager-Technology and IT Infrastructure Medley Global Advisors LLC New York, NY Oct 29, 2016 $123,000
IT Infrastructure Manager Pricewaterhousecoopers Advisory Services LLC McLean, VA Nov 05, 2016 $123,000
IT SR. Infrastructure Manager Juniper Networks, Inc. Sunnyvale, CA Nov 14, 2014 $121,909 -
Advisory Manager, IT Infrastructure Pricewaterhousecoopers Advisory Services LLC New York, NY Jul 19, 2016 $120,224
Information Technology Infrastructure Manager Libremax Capital, LLC New York, NY Mar 10, 2014 $120,000
Ots09-It Infrastructure Manager Object Technology Solutions, Inc. Overland Park, KS Mar 12, 2015 $120,000
IT Infrastructure Manager Juniper Networks, Inc. Sunnyvale, CA Mar 13, 2013 $120,000 -
PI Manager-IT Transformation-Infrastructure Ernst & Young U.S. LLP Iselin, NJ Mar 12, 2015 $120,000 -
Manager, IT Infrastructure Engineering (IT Project Manager) EMC Corporation Santa Clara, CA Mar 06, 2016 $118,830 -
IT Infrastructure Manager Infinite Computer Solutions, Inc. Newark, NJ Feb 04, 2015 $110,240
IT Infrastructure Manager Infinite Computer Solutions, Inc. Newark, NJ Feb 05, 2015 $110,240
US IT Infrastructure Manager Arizona Chemical Company, LLC Jacksonville, FL Sep 16, 2015 $107,747
Manager-Technology and IT Infrastructure Medley Global Advisors LLC New York, NY Oct 29, 2013 $107,500
Manager IT Infrastructure Intuitive Surgical Operations, Inc. Sunnyvale, CA Dec 09, 2014 $104,600 -
IT Operations and Infrastructure Manager I2 It Solutions Inc. Santa Clara, CA Jun 15, 2016 $104,000
IT Infrastructure Manager Pricewaterhousecoopers Advisory Services LLC McLean, VA Jan 07, 2016 $103,750
Manager, IT Systems and Infrastructure Inrhythm, Inc. Pittsburgh, PA Oct 01, 2015 $97,000
Manager, IT Systems and Infrastructure Inrhythm, Inc. Cerritos, CA Jul 01, 2015 $97,000
Manager, North America IT Infrastructure Emerson Process Management Regulator Technologies Inc. McKinney, TX Aug 24, 2015 $96,678 -
Manager, IT Infrastructure AES Us Services LLC Indianapolis, IN Oct 09, 2016 $93,787 -
IT Infrastructure Manager-Asia American Greetings Corporation Cleveland, OH Jun 28, 2016 $92,934
IT Infrastructure Manager-Asia American Greetings Corporation Cleveland, OH Oct 31, 2014 $91,083
IT Software Architect and Infrastructure Manager Syncrew Inc. Oakland, CA Feb 01, 2015 $90,418 -
IT Software Architect and Infrastructure Manager Syncrew Inc. Oakland, CA Jan 02, 2015 $90,418 -
IT Software Architect and Infrastructure Manager Best Bay Apartments, Inc. Oakland, CA Mar 01, 2014 $89,502 -
Manager-IT Infrastructure Ness USA, Inc. Teaneck, NJ Nov 01, 2011 $86,986
Information Technology Infrastructure Manager Sandusky International, Inc. Sandusky, OH Jan 10, 2013 $84,864

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Top Skills for An Information Technology Infrastructure Manager


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Top Information Technology Infrastructure Manager Skills

  1. Service Delivery
  2. New Hardware
  3. Storage
You can check out examples of real life uses of top skills on resumes here:
  • Managed day to day tasks assigned to my team to ensure high level of service delivery to our clients.
  • Key decision maker of all new hardware and software purchases (includes budgeting and forecasting future purchases/needs).
  • Developed infrastructure capacity plan to forecast server, storage, and network growth.
  • Consolidated Microsoft Windows server's licenses with the savings of $ 500 K per year.
  • Decreased corporate risk by serving as key technical liaison for corporate Disaster Recovery study.

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