FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Top 50 Information Technology Infrastructure Manager Skills

Below we've compiled a list of the most important skills for a Information Technology Infrastructure Manager. We ranked the top skills based on the percentage of Information Technology Infrastructure Manager resumes they appeared on. For example, 7.4% of Information Technology Infrastructure Manager resumes contained Service Delivery as a skill. Let's find out what skills a Information Technology Infrastructure Manager actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Information Technology Infrastructure Manager

1. Service Delivery
demand arrow
high Demand
Here's how Service Delivery is used in Information Technology Infrastructure Manager jobs:
  • Review key network and other enterprise initiatives and provide consultation to program leads as the primary Corporate Service Delivery Technology Liaison.
  • Initiated root-cause analysis process to identify and resolve recurring service delivery issues.
  • Managed day to day tasks assigned to my team to ensure high level of service delivery to our clients.
  • Promoted to oversee project management and service delivery for $2.7B division of New York Stock Exchange.
  • Manage the implementation of infrastructure strategy, architecture, service delivery standards and procedures for the enterprise.
  • Facilitate and lead review of ALL IT Infrastructure Initiatives that impact the Corporate Technology Service Delivery Channel.
  • Full responsibility of the application of IT SLA in terms of service delivery.
  • Develop service delivery metrics while ensuring that SLA's are met.
  • Manage global service delivery for all end user computer systems and services through multi-tiered teams of up to 50 culturally-diverse professionals.
  • Developed and Delivered KPIs to the business showing department improved service delivery and mean time to resolve metrics.
  • Obtained ITIL Foundation certification and implemented ITIL practices to improve IT Service Delivery.
  • Change Management: Author of many process and workflow changes, internal publications and Service Delivery Communications.

Show More

1,673 Service Delivery Jobs

No jobs at selected location

2. Windows XP
demand arrow
high Demand
Here's how Windows XP is used in Information Technology Infrastructure Manager jobs:
  • Migrated 3,000 desktops and laptops from Windows NT to Windows XP in 20 regional offices and one major hub.
  • Led 2 Windows client upgrade projects, moving from Windows 98 to Windows 2000, then to Windows XP.
  • Coordinate the conversion of the desktop from Windows 2000 to Windows XP workstation.
  • Managed Intel based MACs running virtual software to support Windows 7, and Windows XP Pro.
  • Transitioned Qualcomm away from legacy Windows XP to Windows 7.
  • Managed national team through projects including VOIP implementation, VMWare vSphere migrations and implementations, and final retirement of Windows XP.

Show More

2 Windows XP Jobs

No jobs at selected location

3. Project Management
demand arrow
high Demand
Here's how Project Management is used in Information Technology Infrastructure Manager jobs:
  • Received training in multiple project management methodologies and executed many projects to improve IT and manufacturing processes and outcomes.
  • Developed, implemented and maintained policies, procedures, and training plans for infrastructure administration and project management.
  • Conducted project management activities with cross-functional and multinational teams and vendors.
  • Assist with development and continuous improvement of Project Management best practices.
  • Ensured adherence to project management process and project documentation standards.
  • Provided Project Management techniques and expertise on various IT initiatives.
  • Project management lead on technical and business related projects.
  • Project Management for Global Services Vendor Connectivity Initiatives.
  • Designed and introduced Project Management framework.
  • Managed multiple flight operations, maintenance and airport station projects deployments working as part of the ITPMO Agile project management team.
  • Direct and manage the project from beginning to end as listed on each Phase of the Project Management Life Cycle.
  • Created Business Case and SOW for Business Lead, created Project Charter, and Project Management Plan.
  • Created, monitored, and maintained projects in project management software including managing plan tasking and assignments.
  • Created a centralized Program Management Office (PMO) with standardized project management tools and processes.
  • Demonstrate mastery of project management methods based on PMI PMBOK processes.
  • Managed End User Support teams with overall responsibility for all infrastructure projects throughout the project management lifecycle.
  • Performed quality assurance review of OMC project management deliverables.
  • Focus on the use of agile project management techniques where applicable to drive more rapid and faster project deliveries.
  • Established the Amazon Operations Technologies first IT Project Management Office.
  • Project Management Managed the engineering datacenter migration from Shrewsbury to Hudson Ma.

Show More

21,116 Project Management Jobs

No jobs at selected location

4. Infrastructure
demand arrow
high Demand
Here's how Infrastructure is used in Information Technology Infrastructure Manager jobs:
  • Designed and implemented short and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.
  • Manage domestic and international infrastructure, including LAN/WAN, telecommunications, and business applications.
  • Provide college IT infrastructure requirements to architects.
  • Continued to manage, monitor and support the MPLS circuit, network infrastructure, server room, and 3 IDF closets.
  • Removed the entire network infrastructure and replaced with a fiber backbone and zoned IDF cabinets with fully redundant switching.
  • Collaborated with site infrastructure teams globally to provide 24/7 remote support across all fab and sort facilities.
  • Oversee daily operations of IT group to include network, managed hosting facility and internal infrastructure.
  • Keep infrastructure and staff up to date with the latest technologies.
  • Designed, Planned, and managed a network infrastructure replacement project.
  • Estimated Quarterly Spending and Forecast Purchases for 5 Infrastructure Projects.
  • Migrated core infrastructure to a virtual environment in a colocation facility to increase availability.
  • Designed, purchased, installed, and configured a fully-virtualized server infrastructure.
  • Delivered IT Infrastructure services and innovation to Siemens Healthcare's US CSG (corporate sales) group.
  • Provided quality control for new solutions (software, infrastructure, middleware) delivered in production.
  • Reorganized and streamlined the IT infrastructure hardware and software needs.
  • Perform IT infrastructure final walkthrough.
  • Direct Manager of the Ryder SCS IT Infrastructure group consisting of 5 IT network and 6 infrastructure engineers.
  • Directed Alorica's infrastructure growth from a single primary site to fifteen sites worldwide.
  • Acted as primary engineering resource for Alorica's physical as well as logical infrastructure.
  • Led the IT Infrastructure Team for TransCanada's Transition of one Pipeline from El Paso as part of an Acquisition.

Show More

9,559 Infrastructure Jobs

No jobs at selected location

5. Mpls
demand arrow
high Demand
Here's how Mpls is used in Information Technology Infrastructure Manager jobs:
  • Designed and built Cisco based MPLS network enabling data replication, email collocation and interoffice VoIP communication.
  • Implemented redundant MPLS-based network infrastructure with monitoring system to ensure network resource availability.
  • Implemented MPLS circuits throughout domestic and international locations.
  • Supervised three system and network administrators in 35 sites across Sub Saharan Africa ranging from point-to-point to MPLS VPN environments.
  • Coordinated the migration of the Verizon MPLS, the build of two 1G and two 10G Metro Circuits.
  • Migrated from frame-relay to MPLS network and negotiated bulk rate from carrier that reduced costs ~$300K.
  • Managed the implementation and migration of WAN circuits from T1s to a fiber base MPLS backbone.
  • Implemented global WAN infrastructure changes to include MPLS, WAN Acceleration, redundancy, etc.
  • Support site-to-site VPN tunnels for both network link and as redundancy to primary MPLS network.
  • Oversee and manage complex MPLS migration involving data and VoIP services in multiple locations.
  • Manage ongoing conversion from MPLS network to site-to-site VPN for 800+ remote locations.
  • Moved all Network connections to MPLS network design through AT&T.
  • Installed MPLS network between main office and three remote plants.
  • Improved network performance by implementing MPLS migration network Project.
  • Deployed monitoring of Network(T1/PRI/MPLS) and Servers.
  • Deployed a redundant MPLS environment across all centers.
  • Designed and managed U.S.-wide MPLS Infrastructure.
  • Completed 508 county offices to MPLS.

Show More

47 Mpls Jobs

No jobs at selected location

Job type you want
Full Time
Part Time
Internship
Temporary
6. Recovery Procedures
demand arrow
high Demand
Here's how Recovery Procedures is used in Information Technology Infrastructure Manager jobs:
  • Maintain disaster recovery procedures for supported sites.

Show More

2 Recovery Procedures Jobs

No jobs at selected location

7. Vmware
demand arrow
high Demand
Here's how Vmware is used in Information Technology Infrastructure Manager jobs:
  • Managed the implementation of VMware ESX 3.5, EMC Symmetric VMAX, IBM N6040, NetBackup, and DataDomain technologies.
  • Consolidate and standardize infrastructure utilizing virtual technology from IBM P Series with AIX and HP Blade enclosures with VMWare.
  • Design and implementation and support of Enterprise virtual environment (VMWare) across 17 global sites.
  • Proposed and engineered the virtual workstation environment for remote staff using VMware View.
  • Implemented VMWare software to reduce physical server footprint and maximize data center resources.
  • Implemented VMWare ESX enterprise wide within the first year.
  • Migrated many physical servers to VMWare cluster.
  • Upgrade to VMWare 5.5, from 4.
  • Implemented North American VMware's Enterprise License Agreement (ELA) to maximize our VMware investment and achieved significant cost saving.
  • Managed the implementation of multiple FlexPods which included Nexus 5600 series chassis, NetApp, and VMware vSphere.
  • Championed and implemented virtualization using VMware to realize 40% reduction in recurring costs.
  • Administered a VMware Environment consisting of 17 ESXi Hosts and over 250 Virtual Machines.
  • Lead Engineer in virtualizing 90% of physical data center using VMware P2V technology.
  • Migrated from a fully physical architecture to a VMware ESXi 5.5 environment.
  • Managed the VMware ESXi Server environment.
  • Implemented VMware as the virtualization platform.
  • Established VMware ESXi 5.5 environment.
  • Reduced hardware and power cost and increasing uptime by moving to a VMware virtualized environment and a NetApp SAN.
  • Deployed HP ProLiant DL 360 hosts running VMware Esxi 5.5 centrally managed through vCenter.
  • Managed a VMware ESXi 5.1 environment consisting of 70+ hosts and 160+ VMs.

Show More

209 Vmware Jobs

No jobs at selected location

8. Desktop
demand arrow
high Demand
Here's how Desktop is used in Information Technology Infrastructure Manager jobs:
  • Managed the Infrastructure Engineering department consisting of systems, network, desktop support, data center, NOC and telephony teams.
  • Managed inventory and break/fix parts in excess of $200K in laptop, desktop, printer, and server parts.
  • Managed a team in the design, implementation and maintenance of data center, LAN, and desktop services globally.
  • Structured and developed the engineering and desktop teams to support Lucky Brand headquarter offices and stores under new leadership.
  • Negotiate all infrastructure contracts with all vendors and VAR's * Perform server and desktop builds.
  • Awarded HP Services MVP for developing new go-to-market desktop PC staging & deployment service.
  • Design and develop a standard desktop image that is deployed throughout the site.
  • Utilize VPN Home desktop for work from home with VeriSign ID Protection.
  • Utilize Juniper Networks Secure Meeting 6.5.0 for Team Teleconference and Desktop Share.
  • Supervised a virtual desktop deployment that reduced workstation requirements by 40%.
  • Designed strong security driven group policy for servers and desktops.
  • Evaluate, recommend, and select standard desktop systems.
  • Develop, deploy and maintain standard desktop image.
  • Managed division Network/Telecom, Desktop Support Department, Business Systems Analysts and proprietary order entry infrastructure team.
  • Manage and Audit Rosa Security Console Manage laptop deployment and desktop reorganization projects.
  • Stabilized Bluestem Brands virtual desktop environment to support anticipated future growth.
  • Lead IT engineering team to develop the most secure, public facing VMware Horizon View Remote Desktop access for external users.
  • Deployed AD 2012 Group Policies for customization of VMware Horizon View desktops and Remote APP deployment to roaming user profiles.
  • Oversee Telecommunications, Server Administration, Desktop Support, Managed Hosting and Monitoring of our 24x7 datacenter.
  • managed network, telecom, and desktop systems for the Japan offices.

Show More

493 Desktop Jobs

No jobs at selected location

9. Backup
demand arrow
high Demand
Here's how Backup is used in Information Technology Infrastructure Manager jobs:
  • Consolidated management, and instituted standard procedures of backups from remote sites.
  • Led implementation of a state-of-the-art backup/disaster recovery design for the entire enterprise.
  • Instituted standard procedures and monitored backups performed in Japan sites.
  • Developed backup policies and procedures for international sites.
  • Developed disaster recovery plans and conduct testing to detect faults, minimize malfunctions, and ensure backup systems are effective.
  • Co-developed and ensured compliance to change control procedures including final data backups, data migration, and data destruction.
  • Improved executive support by putting personnel backups in place to delivered higher service levels to corporation's C-suite executives.
  • Orchestrated major upgrade of backup system for weekly backup of 120TB of data.
  • Guided upgrade of backup infrastructure by adding new hardware to ensure data integrity.
  • Improved backup and disaster recovery plans to meet and exceed legal standards.
  • Schedule and maintain tape backups, cloud backups and disaster recovery plan.
  • Work with technicians to trouble shoot backup failures and correct issues.
  • Upgraded backup servers to FIDI based Legato robot jukebox systems.
  • Insure all backups have completed successfully.
  • Instituted long term and redundant backup solution for our SaaS clients at the company's datacenter.
  • Major accomplishments include: Maintain 96% success rate on first run backup jobs.
  • Engineered Alorica's backup plan and retention policies.
  • Design and implementation of Global tapeless backup environment utilizing Dell Appassure.
  • Create and implement policies and procedures pertaining to backups Maintain offsite tape storage inventory.
  • Developed and executed plans to achieve 100% virtualization using VMware vSphere, including deployment of Veeam Backup and Replication.

Show More

134 Backup Jobs

No jobs at selected location

10. Active Directory
demand arrow
high Demand
Here's how Active Directory is used in Information Technology Infrastructure Manager jobs:
  • Enhanced network security, including implementing IDP, content filtering, Intrusion testing and strengthened active directory authentication.
  • Consolidated multiple disparate Active Directory and Exchange Server systems into an integrated global AD/email environment.
  • Administrated Active Directory and setup standard operating policies for multiple departments.
  • Designed Active Directory architecture and managed project for global implementation.
  • Managed Corporate Active Directory Infrastructure.
  • Led a global AD2003 Domain Controller OS and hardware upgrade project which replaced W2K DC s and upgraded Active Directory.
  • Consolidate all services to authenticate to Windows Active Directory using SSO methods when possible.
  • Implemented and enforced Active Directory & Group Policy and other Domain services.
  • Managed Large Microsoft Exchange environment and Active directory for 16,000 employees.
  • Set up security infrastructure on LAN/WAN and Active Directory environment.
  • Installed Microsoft 2012 Server Active Directory / Domain infrastructure.
  • Ensured seamless integration and more than 99% uptime during the migration of more than 500 computers to Active Directory.
  • Engineered, implemented, and managed Alorica's global transition from NT 4.0 domain to Microsoft Active Directory forest.
  • Worked with Capgemini team to manage file servers, Active Directory, DNS, and DHCP.
  • Implemented upgrades to Active Directory, Exchange, and Vsphere, that kept software current.
  • Implemented Windows 2000 Active Directory domain controller to support Cryonix division.
  • Administered LDAP users, and active directory with Zentyal.
  • Managed projects in shared services environment, including: Managed Active Directory Federated Services (ADFS) implementation Firewall upgrade
  • Network equipment includes CISCO, Juniper, Brocade, and Aerohive Redesigned a poorly designed Active Directory configuration.
  • Guided the Architecting of 2 VMware Farms, 3 Citrix Farms, and Active Directory Structure.

Show More

160 Active Directory Jobs

No jobs at selected location

11. SAN
demand arrow
high Demand
Here's how SAN is used in Information Technology Infrastructure Manager jobs:
  • Upgraded company backup schema which included installing a new San and tape drive, purchasing software upgrade and installing the hardware/software.
  • Managed the implementation of various large-scale networks based on Cisco Switches, Dell Servers, and SAN's.
  • Managed the Implementation of the new VM Clustered Servers and new NetApp SAN for the Data Center.
  • Established disaster recovery site, data replication, and SAN to ensure data could survive catastrophic events.
  • Configured Brocade SAN switches, setup HP VC/Flex 10 modules on blades.
  • Developed e-discovery infrastructure (SAN storage and software) for Legal.
  • Managed new SAN implementation to replace multiple SAN/NAS appliances.
  • Install and support DELL EqualLogic SAN equipment.
  • Migrated SAN platform from a NETAPP FAS 3140 to a NETAPP 8040-8060 split tier platform.
  • Saved more than 22% of project budget which equals to 220 thousand by using relevant resources at appropriate time 2.
  • Support all server environments that include 2 EMC SANs, HP Blade Servers, Cisco routers and Switches for WAN environment.
  • Implemented SAN and datacenter infrastructure including switching, routing, server load balancing, security and other services.
  • Implemented and configured Dell Complellent SAN for shared services division and Geology Seismic Data.
  • Strategized to identify and migrate active users into separate IBM and Nissan accounts.
  • Migrated EVA data to five new 3PAR SANs and fabric from 2Gbps to 8Gbps.
  • Experienced in Tivoli Storage Manager, Backup Exec, IBM Flashcopy SAN backups, database hot backups and backup scripting.
  • Opened the Rotterdam office and built out and managed the move to a new data center in San Jos .
  • Acquired and implemented additional SAN's and Virtual Servers within VMware, XENServer and SCALE.
  • Manage SQL and Oracle database services for Daiichi Sankyo, a global pharmaceutical company.
  • Introduced new technologies including Storage Area Network (SAN), VMware, Citrix, and virtualized UNIX systems.

Show More

4,297 SAN Jobs

No jobs at selected location

12. Voip
demand arrow
high Demand
Here's how Voip is used in Information Technology Infrastructure Manager jobs:
  • Managed the design and implementation of the replacement of telephony/VoIP technology.
  • Project Management of Cellular/SONET/DWDM/WDM/Microwave/800MHZ/ VoIP/Satellite communication systems and Construction.
  • Developed scope statements and WBS for all network (Cisco VoIP and Data) conversions within all BB&T facilities.
  • Managed the Phone System project which included researching vendors/products, analyzing cost and the installation/implementation of the VOIP phone system.
  • Conducted a search and acquired a VoIP managed support service, NWN Inc., for off-hour monitoring and troubleshooting.
  • Manage Infrastructure organization consisting of 25 analysts, application support, system & network engineers and VOIP professionals.
  • Managed the migration of an acquired company s VOIP System to the new Cisco Unified Communications Manager.
  • Manage a large technical staff responsible for the Agency Core network/WAN/VOIP telecommunication system.
  • Improved voice services by migrating from antiquated digital phone services to VOIP.
  • Manage VoIP phone system and 150 Cell phones.
  • Resolved VoIP and network capacity issues.
  • Deployed new enterprise VOIP telephone system.
  • Project lead for telecom conversion introducing VoIP into the corporate infrastructure.
  • Administered the library's VoIP implementation of call control, call processing, voicemail, call center and emergency response applications.
  • Developed and implemented the over IP upgrade and deployment of the city wide telephephy upgrade from analog to VoIP infrastructure.
  • Worked with ISP to design and implement a MPLS WAN Including Vlans and QOS for data and VOIP.
  • Designed and led VOIP migration from Nortel PBX network to Cisco CM, CC and Unity network.
  • Managed the corporate infrastructure including Windows [ ] servers, Cisco switching backbone and Cisco VoIP telephony.
  • Managed the migration of the VOIP System Cisco Unified Communications Manager.
  • Managed Cisco voip system as required.

Show More

315 Voip Jobs

No jobs at selected location

13. High Availability
demand arrow
high Demand
Here's how High Availability is used in Information Technology Infrastructure Manager jobs:
  • Managed creation of high-profile HATP (High availability transactions Processing) solution, supervising development teams in multiple location.
  • Recommend and coordinate hardware setup, proper configuration as well as modifications to insure high availability and performance.
  • Delivered high availability and cost effective infrastructure solutions, by managing an Asset management team.
  • Designed geographic disaster recovery plan for high availability.
  • Moved corporate data center to new high availability facility with little to no down time to critical business systems.
  • Manage, maintain, and administer a load balanced, clustered high availability Windows and CentOs server environment.
  • Designed, implemented and executed a $3 million high availability infrastructure for the global ERP computing system.
  • Worked on F5 BIG-IP LTM 8900, configured profiles, provided and ensured high availability.
  • Maintain Windows Server SQL cluster and ISCSI NAS environment for high availability of data.
  • Created high availability disaster recovery plan and implemented through work with third part vendors.
  • Architected multifarious traffic management solution to support application demands for global load balancing, high availability and disaster recovery.
  • Utilized High Availability software to minimize downtime of critical application performing successful failover testing.
  • Coordinated and implemented high availability solution using Mimix HA
  • Manage Mimix ha1 High Availability for two production System i servers (models i520, i550, i770)
  • Implemented hybrid azure and MS365 cloud migrations, resulting in high availability, scalability, and increased security.
  • Designed and implemented Exchange 2010 across three sites; maintained high availability with 100% uptime.
  • Implemented Cisco ASA high availability failover on 5510's.
  • Implemented and designed next generation high availability solution for both onsite and disaster recovery datacenters.

Show More

233 High Availability Jobs

No jobs at selected location

14. SLA
demand arrow
high Demand
Here's how SLA is used in Information Technology Infrastructure Manager jobs:
  • Conducted Monthly Business Reviews with Executive Leadership including presentations on budget, SLA performance and opportunities.
  • Assisted receptionist translating for Spanish-speaking residents.
  • Developed strong relationships with vendors and suppliers negotiating discounted products, faster lead times and better SLA's.
  • Create a stable robust environment that meets global SLA set by the Board of Directors.
  • Coordinate and execute disaster recovery test for AS/400, Island Pacific and Lawson business applications.
  • Ensured meeting SLA response times and resolution of all related production issues.
  • Hold vendors accountable and adhere to our SLA's.
  • Prepared SLA contracts and obtained signatures on same.
  • Implement SLA/OLA testing and checklists regularly.
  • Ensured optimal service availability and maintained SLAs.
  • Worked regularly with vice president and executive levels of the business to ensure SLAs of business owners are being met.
  • Manage IT Service Desk team and provide end-user support for multiple sites and to meet or exceed SLA expectations.
  • Negotiated handling markups with suppliers and contractors, negotiated SLAs in contractual agreements to govern purchasing and installation.
  • Create service catalogs for the group outlining all critical operations and their deliverables feeding into SLA and OLA.
  • Lead virtual, global and multi-functional teams to address operational processes and policies in support of SLA requirements.
  • Achieved record-breaking 98% uptime that exceeded internal SLA targets via new architecture design and implementation.
  • Agree and Monitor SLAs between business units and Group IT.
  • Managed SLAs for internal and external customers.
  • Ensured compliance to performance standards & measurements - SLAs, KPIs, quality & end user satisfaction scores.
  • Implemented a cloud-based ASK system failover along with external SLAs for all cloud-based IT services.

Show More

107 SLA Jobs

No jobs at selected location

15. Cloud
demand arrow
average Demand
Here's how Cloud is used in Information Technology Infrastructure Manager jobs:
  • Reduced the number of email platforms by managing a project to migrate from Domino to Exchange365 cloud solution after acquisition.
  • Focus ranges from building data center facilities to data center automation, including setting up hybrid cloud control solutions.
  • Cloud bridging was a key enabler with rapid low cost infrastructure scaling and international point of presence.
  • Maintained systems located in both a terrestrial Data Center and in Amazon's AWS Cloud.
  • Supported Microsoft Exchange 2003 servers before migrating email a cloud based hosted provider.
  • Completed the proof of concept for private and hybrid cloud solution.
  • Manage various IT software, cloud and web application projects.
  • Conducted feasibility study of cloud computing for corporate web sites.
  • Advise and implement private and public cloud solutions.
  • Research and introduce emerging technology initiatives, such as cloud services and virtualization.
  • Conduct big data analysis using Cloud based analytical apps.
  • Managed both in-house services and many cloud services such as Office 365, AWS, Dropbox, and others.
  • Lead migration of infrastructure from an on-premises to a cloud-centric environment.
  • Migrated development environments into Azure cloud (IaaS / PaaS).
  • Migrated part of Production to AWS cloud servers.
  • Designed disaster recovery strategy which includes active/passive data center operation and Vcloud Air as a interim solution.
  • Assisted in switch consolidation and implementing VLANs Migrated from NetBackup to Barracuda Backup and cloud replication.
  • Created workflows and procedures to work with cloud-hosted software as services providers for core systems that allowed for automation and expandability.
  • Core team member on Global Virtualization Initiative to design and implement Cisco UCS infrastructure and VMware vSphere Cloud.
  • cloud computing, virtualization Strategize, test, execute migration to Green data center for 300+ applications and 3000+ servers.

Show More

17,674 Cloud Jobs

No jobs at selected location

16. SQL
demand arrow
average Demand
Here's how SQL is used in Information Technology Infrastructure Manager jobs:
  • Managed and coordinated IT Infrastructure cross-functional programs and projects, including SQL server builds, decommissions, and database creation efforts.
  • Directed development and infrastructure teams on over 200 Java, SQL, PERL, networking and back office projects.
  • Implemented Firewall rules and security policies for all the Web servers and SQL Servers in the Web Farm.
  • Maintain HA business critical server applications, including SQL 2012, 2014, MS Dynamics AX 2012.
  • Administer, configure, deploy and support DELL Server hardware running Windows Server 2008-R2 & SQL 2008-R2.
  • Maintained legacy Microsoft SQL, Access Database and oversee migration to MySQL and PostgreSQL databases.
  • Configured and managed Windows Infrastructure and supporting services (SQL/Exchange 2010/2013/Server 2012).
  • Maintain Microsoft Exchange, Microsoft SQL, Custom legal applications and DMS systems.
  • Developed and deployed CRM 2015 in SQL Clustered Environment for high availability.
  • Improved performance of the firm's Exchange and SQL environments.
  • Manage and maintain SQL Servers.
  • Manage, DNS, DHCP, WSUS, IIS, SQL Server and IIS for customer facing data center.
  • Moved all customer facing web application to a private dedicated cloud utilizing VMware technology, 10GB fiber, and SQL 2012.
  • Deployed Active/Passive SQL 2008 Cluster for Deltek Vision ERP/CRM Solution to provide high availability for business critical applications.
  • Managed the outsourced production data center consisting of 45 web, application, and SQL servers.
  • Implemented new production SQL Server clusters on physical hardware and development SQL Servers on VMWare.
  • Included PHP scanning front end with MSSQL database structure backend.
  • Maintain and implement Vsphere, Windows and SQL Server environments.
  • Created templates for relational databases in Postgresql.
  • Managed testing, redevelopment, and certification of 150 mission-critical Oracle, Sybase, VB, and MS SQL based applications.

Show More

2,091 SQL Jobs

No jobs at selected location

17. Information Technology
demand arrow
average Demand
Here's how Information Technology is used in Information Technology Infrastructure Manager jobs:
  • Collaborated and coordinated with stakeholders to determine policies and the best distribution concepts of telecommunications / Information Technology resources.
  • Used information technology outsourcing methodology to coordinate activities and communications and contribute to the achievement of desired results.
  • Coach, direct, and mentor team to successfully insure uninterrupted business support for information technology operations.
  • Develop Information Technology policies, procedures and recommended guidelines according to company standards.
  • Developed and published multiple Information Technology policies, procedures, and guidelines.
  • Provide direction to improve company information technology delivery and efficiency.
  • Initiate coordinate and enforce information technology policies and procedures.
  • Managed information technology and computer systems.
  • Developed and Implemented Audit and SOX compliance policies for all aspects of Information Technology from basic operations through change management.
  • Recommend changes or enhancements in available information technology or equipment as prompted by feedback via the user support function.
  • Developed a Purchase Order system in HTML and ASP.NET for all of our Information Technology company purchases.
  • Developed an on-line database to track over 10,000 information technology (IT) components.
  • Associate Infrastructure Technology Advises clients on all elements of their information technology infrastructure from data center solutions to IT Service Management.
  • Developed and managed all facets of company's new Hosted Operations department while simultaneously managing Internal Information Technology group.
  • Led Technology Business Management and Information Technology optimization for both Cost and Service for Europe and North America.
  • Manage complexed projects proficiently as per Information Technology and Business Requirements.
  • Managed Information Technology resources for multi campus University Hospital with 6,000 employees in 45 locations in Long Island, New York.
  • Serve as the IT Manager responsible for information technology service and solution delivery to the Perkins+Will's DC office.
  • Developed the JCIP Project Lifecycle model using Information Technology Infrastructure Library (ITIL) methodologies.
  • Access Business Services, Norcross, GA Director of Information Technology, 2005 - 2008 Reported directly to the CTO.

Show More

3,284 Information Technology Jobs

No jobs at selected location

18. Citrix
demand arrow
average Demand
Here's how Citrix is used in Information Technology Infrastructure Manager jobs:
  • Manage 12 administrators in multiple sites and 3 shifts supporting Citrix, Active Directory, HP SIM, Blade chassis support.
  • Encourage and increase the use of Citrix Provisioning Services to stream the OS to physical and virtual XenApp servers.
  • Created the App-V infrastructure to publish virtual applications to the desktop session within Citrix and VDI's.
  • Supported and maintained Citrix server providing XenApp services to our Cambridge and Asia user engineering population.
  • Championed the implementation of a full Citrix VDI infrastructure and new file services for remote access.
  • Worked with acquired companies to merge parts of network environments including hyper-V servers and Citrix environments.
  • Recommend long-term strategies and capacity plans to meet future needs for Citrix VI and BYOD initiatives.
  • Manage and maintain Citrix Server Farm, Terminal Servers Farm and related services.
  • Managed the deployment of over 150 published instances in Citrix environment.
  • Migrated applications to Citrix for Windows 7 desktop roll out.
  • Implemented a Citrix XenDesktop VDI environment.
  • Managed and configured Citrix XenApp 6.2.
  • Implemented enterprise applications (financials, HR) through Citrix for users at 80-100 client locations not on our WAN.
  • Lead analyst for the Citrix Metaframe servers which hosted various trading and office published applications to remote customers.
  • Developed Citrix VDI platform to support virtual desktops, Citrix apps, and a pilot BYOD initiative.
  • Implemented and manage a Citrix Presentation Server 4.0 three server farm with Citrix Secure Gateway.
  • Implement a Citrix XenApp pilot with SSO using Imprivata and HID badge readers.
  • Started the implementation by virtualization the IP addresses using 2 Citrix NetScalers.
  • Audited the licensing for the VMware, Microsoft and Citrix products.
  • Migrate from Citrix Xen Servers to VMware 5.5.

Show More

37 Citrix Jobs

No jobs at selected location

19. VPN
demand arrow
average Demand
Here's how VPN is used in Information Technology Infrastructure Manager jobs:
  • Decreased complexity of VPN solution by migrating from AT&T VPN to Cisco VPN which utilizes with Active Directory credentials.
  • Placed all Cisco routers, switches, wireless access points, firewalls, IDS, and VPN site connections on campus.
  • Led technical integration of mergers and acquisitions, including all WAN connections, firewall, VPN, and Domain integration.
  • Planned, tested and deployed a Cisco VPN solution to support remote access for traveling sales personnel and home/office workers.
  • Installed and maintained Microsoft ISA server and WatchGuard firewalls, and utilized VPN services through redundant Microsoft ISA servers.
  • Established user VPN availability to the network so they may work from remote locations.
  • Managed and created VPN tunnels and internal/external DNS addresses for our SaaS clients.
  • Scheduled and implemented VPN (Virtual Private Network) upgrade.
  • Configured VPN connectivity to data centers and remote office.
  • Manage Firewalls and VPN devices for secure access.
  • Manage IT services including firewalls, LAN, WAN, VPNs, websites, VoIP and SQL cluster infrastructure.
  • Utilized network monitoring software to keep up with VPN tunnel issues Utilized Kaspersky for the enterprise anti-virus/spam solution.
  • Support for over 150 remote traveling sales personnel with VPN and Citrix access to network resources 24/7.
  • Design, installation and administration of Fortinet firewalls for site to site VPN to 7 remote locations.
  • Negotiated a $1.2M contract with AT&T for their managed eVPN service.
  • Installed and managed VMWare Workstation for remote users who connect via Windows VPN.
  • Implemented CISCO VPN 3015 CONCENTRATOR with RSA security server authentication.
  • Deployed Checkpoint HA architecture and IPsec VPNs to remote offices.
  • Implemented Windows Systems and infrastructure auditing policies and standards Primary network infrastructure support - Multi-site/Multi-user VPN solutions.
  • Managed SSL and IPsec VPN for remote employees and site-to-site VPN with Rackspace colocation.

Show More

63 VPN Jobs

No jobs at selected location

20. Itil
demand arrow
average Demand
Here's how Itil is used in Information Technology Infrastructure Manager jobs:
  • Reorganized IT operations organization from technology-focused boundaries to process and service-oriented boundaries, facilitating the implementation of ITIL-based service delivery methodology.
  • Designed and directed IT operational ITIL implementation through project management.
  • Implemented and maintained ITIL documentation processes.
  • Created departmental projects for IT projects/resources/databases, created the modular system for Infrastructure monitoring through the ITIL.
  • Implement ITIL principles and act in Change Management process as change coordinator and manager.
  • Core team member for design and implementation of ITIL v3 Service Management strategy.
  • Promoted ITIL-based policies and procedures that addressed incident, problem and change management.
  • Ensured conformance with ITIL and Baker Hughes approved IT standards across all projects.
  • Championed introduction of ITIL best practices and tool sets to improve service delivery.
  • Led transition from older incident tracking system to newer ITIL-compliant cloud-based system.
  • Initiated process improvements, and insured adherence to ITIL best practices.
  • Chaired the Risk/Change Management Process that followed the ITIL guidelines.
  • Remedy Admin, Create and design templates implementing ITIL practices.
  • Direct Service Management Team managing operations and implementation of the IT Infrastructure Library (ITIL) v3 framework.
  • Service Desk (ITIL Service Operations), Wintel Systems, AS400, Desktop Support.
  • Served as ITIL and Project Management best practice and methodology expert for the department.
  • Utilized Cobit 4.0, NIST 800-30, ITIL V3, and ISO standards as guidelines for the framework.
  • Improved IT service management with the introduction of ITIL based Incident Management processes, publishing performance metric within an IT scorecard.
  • Implemented methodologies based on the ITIL approach with primary focus on Sarbanes and Oxley requirements.
  • Managed the insource strategy for our ITIL Service Desk and managed the KPIs consistent with stakeholder s SLAs.

Show More

608 Itil Jobs

No jobs at selected location

21. Linux
demand arrow
average Demand
Here's how Linux is used in Information Technology Infrastructure Manager jobs:
  • Utilized BackTrack Linux to conduct quarterly penetration testing.
  • Project Manager for a strategic initiative to migrate the operating system of a critical plant application from HP-UX to Linux.
  • Experienced in managing teams administering Windows, Linux and Unix server based systems in highly automated and secure environments.
  • Worked with Cisco switches, routers and firewalls as well as MS products and Linux OS.
  • Deploy and maintain servers that include, Microsoft and RedHat Linux platforms.
  • Plan and manage both Active Directory group policies and Linux user bases.
  • Migrate OpenVMS to Red Hat Enterprise Linux for all Epic Cache servers.
  • Supported Oracle RAC on Windows and Linux Servers.
  • Provided technical direction/administration for Windows/Linux/Solaris hosts and Cisco VOIP Telephone LAN.
  • Conducted trainings on advanced Linux in large organizations.
  • Support over 300+ servers including Mainframe, NT, and HP TRU64 Cluster, Solaris, Linux and AS/400 platforms.
  • Administered cross platform on a daily basis in: Win2k, Win2k3, RH Linux, Fedora, and Solaris.
  • Worked with PhD staff scientists to develop Linux HPC cluster for processing of large sets of genomic data.
  • Manage vendor licensing for Microsoft, RHEL Linux, IBM AIX UNIX, Oracle/SUN Solaris servers.
  • Design and implement patch processing timelines for Windows, LINUX and UNIX operating systems.
  • Managed 10 personnel overseeing all areas of infrastructure including Windows, Linux, Virtualization, SAN, Oracle/SQL Database and Operations.
  • Provide support and management for iPads, Windows, Mac OSX, and Linux user systems
  • Build and support for Red Hat Enterprise Linux virtual systems on VMware VCenter.
  • Deployed and configured SAP on AWS running Suse Linux and SAP Hana.
  • Migrated Datacenter Projects for all directional applications to new datacenter locations and built virtual servers using Linux/Redhat and Window/SQL.

Show More

452 Linux Jobs

No jobs at selected location

22. Data Centers
demand arrow
average Demand
Here's how Data Centers is used in Information Technology Infrastructure Manager jobs:
  • Implemented multiple redundancy solutions at network and software layers for disaster preparedness across geographically diverse data centers.
  • Developed plan to co-locate both major data centers resulting in greater operational savings and improved data safeguarding.
  • Recognized for implementation and development of data centers in Schneider Electric awards.
  • Designed and managed implementation of corporation's new data centers.
  • Managed Oracle application migration to Oracle Cloud and deployed third party oracle applications at primary and back up Data centers.
  • Procure and deploy redundant DS3 circuits at Galileo Data Centers to enhance bandwidth and DR capabilities at the processing center.
  • Manage west coast IT operations, including four data centers, two regional offices, and 150+ remote employees.
  • Developed plans to consolidate all Toyota properties into one regional network and managed multiple data centers throughout the company.
  • Provide 24x7 monitoring and alerting of applications, databases, website assets, network infrastructure and data centers.
  • Designed several 24/7 data centers, Call center suite and developed alpha versions of mission critical web applications.
  • Assist various project teams in migrating various applications from existing legacy data centers to the new data centers.
  • Consolidated data centers into corporate data center at a cost savings of over $100,000 annually.
  • Managed and coordinated data center operations between local, national, and global data centers.
  • Consolidated six data centers into two as early adopter of Riverbed.
  • Design and Implement Corporate Infrastructure and multiple data centers.
  • Led Sysadmins for Data Centers and internal network.
  • Manage global IT teams and data centers.
  • Managed physical and virtual data centers.
  • Coordinated the seamless IT service vendor transition from IBM to HP, which involved three data centers and over 700 users.
  • Managed the build-out and migration of multiple offsite data centers.

Show More

675 Data Centers Jobs

No jobs at selected location

23. Business Continuity
demand arrow
average Demand
Here's how Business Continuity is used in Information Technology Infrastructure Manager jobs:
  • Established the foundation for a division based business continuity and disaster recovery plan providing for both local and remote recovery procedures.
  • Designed and implemented Business Continuity/Data Retention Policy and Procedures in order to conform to various legal/regulatory requirements including SEC regulations.
  • Developed the strategy to move from Disaster Recovery and Business Continuity to Disaster Avoidance.
  • Developed disaster recovery / business continuity plans modeling several disaster scenario levels.
  • Assessed and improved existing Backup, Disaster Recovery and Business Continuity strategies.
  • Managed Disaster Recovery and Business Continuity planning, coordination and implementation.
  • Performed business impact analysis to develop disaster recovery business continuity plans.
  • Introduced Cloud/SaaS solution providing Business Continuity for email availability.
  • Developed and maintained Business Continuity planning.
  • Lead with the design and implementation of disaster recovery and business continuity plans, procedures, audits, and enhancements.
  • Saved $91K annually by driving out inefficiencies in local IT infrastructure business continuity and disaster recovery support contracts.
  • Participated in creation of business continuity and DR plans to produce gap analysis documentation to address risks.
  • Create, manage and implement IT business continuity plan.
  • Implemented Business Continuity Plan (BCP)
  • Developed a roadmap for disaster recovery and business continuity plans.
  • Engineer of Alorica's disaster recovery and business continuity plans.
  • Prepare and review expenditure requests to ensure they meet regulatory requirements Create, manage and implement IT business continuity plan.
  • Authored and maintained the firm's business continuity plan and served on the Emergency Response Team.
  • Created the Catlin US disaster recovery plan and member of business continuity team.
  • Coordinated IT & Business controls review, architectural review and Proof of Business Continuity Concept testing and recommendation.

Show More

539 Business Continuity Jobs

No jobs at selected location

24. Helpdesk
demand arrow
average Demand
Here's how Helpdesk is used in Information Technology Infrastructure Manager jobs:
  • Acquired and implemented HelpDesk system with ongoing management of staff and metrics.
  • Manage a senior network administrator, senior security administrator and the remaining desktop and helpdesk positions.
  • Supervised and managed a team of 8 (Network/System Administrators/Helpdesk internationally).
  • Provide regular helpdesk performance and utilization reports to leadership.
  • Implement a culture of good ITSM practices, including Helpdesk and 3 tier technical staff to attend IT user community needs.
  • Lead project to build and implement IT asset management and IT Helpdesk solutions to streamline department work and increase transparency.
  • Managed the helpdesk serving over 9,000 academy students, faculty, and staff personnel.
  • Managed the helpdesk function providing support 24/7 to users in the US and Europe.
  • Managed and directed the Call Center/Helpdesk for the organization during PC Refresh Project.
  • Manage IT Helpdesk staff that supports over 100 internal users at three sites.
  • Reduced helpdesk service requests by 50 %.
  • Deployed Helpdesk system to assist with requests.
  • Implemented and manage a Global Helpdesk.
  • Managed infrastructure and helpdesk teams.
  • Support & Training - Provide necessary help / training to IT Helpdesk / Telecom Support Personal to resolve day-to-day issues.
  • Developed dynamic and responsive technical support department for over 200 end users Rolled out helpdesk system.
  • Implemented an ITIL helpdesk application and created a helpdesk team to support growing user base.
  • Restructure it helpdesk to improve customer satisfaction and it efficiencies.
  • Provided high level IT support, for all Telx employees and managed all support procedures and IT helpdesk staff.
  • Continued to manage the IT Helpdesk in Moorpark; managed the IT Services/Support call center for both Moorpark and San Jose.

Show More

40 Helpdesk Jobs

No jobs at selected location

25. Sharepoint
demand arrow
average Demand
Here's how Sharepoint is used in Information Technology Infrastructure Manager jobs:
  • Established SharePoint 2010 environment for Operations client tracking, collaboration and custom ticketing system.
  • Transferred documentation solutions and standard operating procedures to the organization centralized SharePoint server.
  • Designed a document repository of all hospital applications using Microsoft s SharePoint 2010.
  • Utilize Microsoft SharePoint to store documentation and to promote project framework and standardization.
  • Published and maintained Project Artifacts in SharePoint
  • Improved help desk operations, reduced turnaround 40%, and improved customer service by designing a SharePoint-based trouble ticket system.
  • Managed the deployment of a company-wide intranet using SharePoint 2010 as the base platform.
  • Worked with developers to create a SharePoint and repository for major events.
  • Provided direct supervision for the support of the SharePoint environment.
  • Designed Business Intelligence Architecture with SharePoint 2010 and SQL 2012.
  • Performed work tracking utilizing Sharepoint, MS Visual Studio 2010 Version 4.0, MS Visual Web Developer 2010, Remedy 7.6.03.
  • Managed implemented MS Sharepoint MOSS services to help user base with collaboration, document security, and file data duplication.
  • Negotiated Microsoft Enterprise Agreement and in process of Office365 for hosted email, SharePoint, Lync, etc.
  • Created change management process leveraging SharePoint Workflows to approve changes / additions to the production environment.
  • Designed a Ticketing system to track incoming issues using MicroSoft Sharepoint.
  • General Tools : Remedy, basic knowledge of sharepoint
  • Build and maintain company Sharepoint intranet site consolidating important shared company data into one searchable location.
  • Directed team implementing current Netapp, SharePoint 2013, Citrix VDI 7.6 and SolarWinds monitoring solutions that are currently in use.
  • Implemented Office 365 which included maintaining Lync Conferencing, Instant Messaging, Sharepoint, MDM, and other O365 services.
  • Supervised team of 6 managers and 78 SMEs in 12 verticals (Wintel/Unix/BUR/SAN/ExchangeSQL/AD/SharePoint/Monitoring/Patch).

Show More

114 Sharepoint Jobs

No jobs at selected location

26. Vendor Management
demand arrow
average Demand
Here's how Vendor Management is used in Information Technology Infrastructure Manager jobs:
  • Key responsibilities included managing of infrastructure team, vendor management, capacity management, and change management.
  • Contract negotiations and vendor management.
  • Own the project plan, schedule, budget, resource management, vendor management, issues and risks.
  • Handled all SLA and Vendor Management functions for the environment.
  • Included third party vendor management and project budgets.

Show More

1,246 Vendor Management Jobs

No jobs at selected location

27. EMC
demand arrow
average Demand
Here's how EMC is used in Information Technology Infrastructure Manager jobs:
  • Prepared disaster recovery plan utilizing EMC hardware that included mirroring between two locations.
  • Increased space allocation to EMC CX300 to move all exchange and file server stores off localized storage.
  • Managed the EMC Control Center hardware replacement initiative for both Warren and Milford Data Centers.
  • Implemented new EMC storage solutions for online data access and near-line access for archival data.
  • Manage several EMC SAN's that account for over One Petabyte of storage.
  • Completed EMC Data Domain expansion project to host 1 petabyte of backup data.
  • Maintained daily backup for over 100 servers, including EMC NAS.
  • Implemented EMC s synchronous replication technology for all production storage systems.
  • Established EMC based SAN for oracle servers.
  • Upgraded to new blade server technology (Cisco USC), and SAN solution (EMC VNX2).
  • Converted all IBM AS/400 storage to EMC storage, to include boot from SAN.
  • Design and deploy enterprise information technology solutions based on Microsoft, Cisco, VMware, and EMC or NetApp technology.
  • Led a Data Center Hosting DR Project that spanned over a year that included EMC Storage Replication and SQLDatabase Replication.
  • Negotiated with external vendors (EMC, IBM, HP) for potential assistance in worst case scenarios.
  • Lead deployment of Enterprise wide Backup solution to combine multiple disparate backup technologies to EMC Avamar.
  • Manage IBM Xseries Servers, HP Storageworks 3000 virtual arrays, EMC NAS20, and Data Domain.
  • Implemented state of the art Cisco UCS, EMC, Data Domain and VMware data center technology.
  • Completed migration from EMC to Compellent, and doubled the capacity of the Compellent.
  • Manage VMware vSphere 6, XenApp 7.6 utilizing EMC VNX and HP EVA SAN system.
  • Implement dual EMC VNX 5600 SANs across the main location and the colo which maintained synchronous replication by utilizing EMC vPlex.

Show More

22 EMC Jobs

No jobs at selected location

28. PCS
demand arrow
average Demand
Here's how PCS is used in Information Technology Infrastructure Manager jobs:
  • Managed over 500 desktop and laptop PCs consisting of Windows NT, 2000 and XP.
  • Rolled out new servers, PCs/laptops as well as peripheral equipment.
  • Project manager on desktop refresh for 3000 PCs in North America.
  • Redesigned WSUS structure to best maintain patches for all Windows PCs.
  • Enabled upgrade of PCs to Windows 7.
  • Install 11 self-tag kiosks with PCs, 1 48-port patch panel, 1 48-port Cisco 3850 switch
  • Led a team supporting 1000+ PCs and closing 100+ helpdesk tickets per week.
  • Managed Windows 7 PCs rollout to the entire organization including all remote offices.
  • Managed IT Infrastructure Projects for Assurant Employee Benefits Responsible for migration from Windows95 to Windows NT on over 1000 PCs

Show More

147 PCS Jobs

No jobs at selected location

29. Internet
demand arrow
average Demand
Here's how Internet is used in Information Technology Infrastructure Manager jobs:
  • Integrated several applications to communicate via the internet/intranet architecture and on multiple hardware platforms.
  • Introduced multiple carrier-diverse options for network and internet connectivity.
  • Redesigned Internet connectivity infrastructure for meeting bandwidth requirements.
  • Manage Internet Accessible Device (IAD) Availability, IP Telephony and Fault Managed customer base for telecommunications partner EarthLink Communications.
  • Lead the procurement of Data Center provider and the procurement of dual internet circuits and dual MPLS circuits.
  • Managed 62 personal Laptops utilizing network resources such as proprietary software Office 2002 and Internet.
  • Negotiated with hardware vendors and internet service provider reduced the cost by 20%.
  • Saved more than 70% of internet cost by negotiating new contracts.
  • Maintained Network (Gigabit Ethernet/switches and routers), VPN and Internet security
  • Negotiated, tracked and renewed phone/internet services and Negotiated, tracked and renewed Cisco licensing and annual support contracts.
  • Managed internal and Internet facing networks located in office and 2 collocated datacenters.
  • Interfaced with Internet provider, CPCNet, and Orange Network telecommunications firm to maintain connectivity at 12 global locations.
  • Migrated 252 Partner connections within 18 months from ANX Etunnelz and legacy connections to Internet VPN Connections.
  • Administer in-house and telecommuters phone systems, networks, Internet, e-mail and web site connectivity.
  • Implemented ISA using Cyblock for web filtering, internet monitoring and internet reporting solution.
  • Improved failover and scalability by installing secondary high speed internet link with automated policy based forwarding rules on the firewall.

Show More

406 Internet Jobs

No jobs at selected location

30. Telecom
demand arrow
low Demand
Here's how Telecom is used in Information Technology Infrastructure Manager jobs:
  • Project Manager for all telecommunications and networking implementations, to include vendor management, contract reviews, and vendor performance monitoring.
  • Obtained qualification to lead various telecommunication account representatives and technical delivery teams to ensure accurate and prompt delivery of solution.
  • Program Manage resources, identified improved asset inventory management; eliminating and consolidating infrastructure telecommunications services and outdated equipment.
  • Managed Telecommunications Engineers, SOA developers and technicians to support all loan processing contact centers with business stakeholders.
  • Managed all data center operations, networking, telecommunications, systems, messaging, collaboration and mobility.
  • Prepare budgets, plans, estimates, risk assessments and cost/benefit analysis for telecommunications related projects.
  • Manage Telecommunications Services NOC consisting of 14 technicians supporting Trading Floor and Capital Markets network infrastructures.
  • Manage IP Telephony customer base for telecommunications partner TDS.
  • Attended industry days and trade shows relating to the telecommunications field.
  • Implemented and maintained data services for digital telecommunications operations, networking, high availability colo operations, and supporting office elements.
  • Upgraded and migrated existing telecommunications system to a cloud based solution saving the organization over $35,000 annually.
  • Negotiate contracts, and manage external service providers such as, CDN, hosting, telecom, and SAAS.
  • Implement DSL telecommunications in 10 locations and 4G wireless in 12 locations Customer printing at 56 airport United Clubs.
  • Saved the company $1000's by discovering telecom billing errors, and eliminating unnecessary data and telephone lines.
  • Project Manager and Technical Lead for WAN / Messaging / Telecom and LAN transition from Dana Holding Corporation.
  • Create, edit, deploy changes to telecom scripts, applications, and agent queues.
  • Implemented automated DACS, multiplex, WDM and DWDM fiber-optic telecom.
  • Worked with Disney Telecom to schedule relocation of employees' phones.
  • Implemented Centralized SIP hubs to reduce telecom costs.
  • Maintain telecom carrier circuits and contracts for vendors including AT&T, TW Telecom, and Verizon.

Show More

608 Telecom Jobs

No jobs at selected location

31. Unix
demand arrow
low Demand
Here's how Unix is used in Information Technology Infrastructure Manager jobs:
  • Reduced cost and complexity for the Editorial Operations division by migrating from a UNIX platform to an industry standard PC-based platform.
  • Manage several SQL to Oracle migrations from Windows platforms to Unix environments which included clustering and redundancy into the environment.
  • Manage production processing, corporate help desk, networking (voice and data), and Windows and UNIX infrastructure.
  • Provided leadership, direction, performance planning and review to 18 staff members on two network and Unix support teams.
  • Identified resources and assignments for the environment build activities on the UNIX, windows and database servers for all environments.
  • Collaborated with Unix, SAN Team and RAID SME'S and Network architects to troubleshoot production impacting issues.
  • Managed company IT services, providing support for R&D in Windows and UNIX operational environments.
  • Developed policies, procedures and standards for Unix system design and administration where none had previously existed.
  • Direct supervision of a Unix Administrator, a Windows Administrator and a DBA.
  • Manage team of UNIX Administrators in day-to-day operations and for all UNIX projects.
  • Administered the Change and Problem Management for UNIX applications.
  • Created extensive documentation for the Unix DR solution.
  • Key Tools & Technology used: Oracle, UNIX, WebSphere, Service Now etc.
  • Managed and delivered the upgrades and new installs of MS Windows, Citrix, UNIX and VM servers.
  • Managed a team of 10 Network, Unix, Wintel, and SAN administrators through a successful implementation.
  • Manage the transition to Linux from Unix, Sun and Aix.
  • Managed network, Unix, and deskside security remediations resulting from customer audit.
  • Service desk, data center, Wintel and unix servers, SAN, Network and telecomm.

Show More

68 Unix Jobs

No jobs at selected location

32. SOX
demand arrow
low Demand
Here's how SOX is used in Information Technology Infrastructure Manager jobs:
  • Develop and enforce standardized IT controls documentation and security logging to comply with SOX and internal audit requirements.
  • Maintained compliance with HIPPA, SOX, and State and Federal Insurance guidelines and regulations.
  • Managed IT Governance, including Risk Mitigation and Auditing, to adhere to SOX compliance.
  • Managed all SOX requirements for network security, financial systems, and data security.
  • Job responsibilities: Conduct self-audits for security and SOX compliance on all distributed systems.
  • Received excellent audit ratings for GxP and SOX compliance within Novartis Consumer Health Organization.
  • Defined controls to address risk management and regulatory audits for SOX and GLBA.
  • Work with internal auditor to insure procedures are SOX and HIPPA compliant.
  • Performed IT audits to assure worldwide IT infrastructure SOX and FDA compliance.
  • Adhered to SOX baselines, security patches and maintenance support.
  • Participated in IT effort for SOX compliance.
  • Ensured SOX compliance within the organization Ensured all corporate security requirements were being followed and implemented any new requirements.
  • Reviewed auditable and SOX-related IT processes for all regional teams, to ensure clean audit results.
  • Remediated critical audit findings and SOX compliance initiatives identified on all DBMS platforms.
  • Reviewed Sox Controls and created procedures for compliance of Global IT Infrastructure.
  • Championed in acquiring SOX & SAS-70 compliance certifications for Towers Perrin.
  • Perform SOX audits and remediates discovered issues.
  • Directed documentation development, audit, and testing of Sarbanes Oxley (SOX) controls around Change Management processes.
  • Assisted in implementing IT Controls for ISO [ ] and SOX compliances.
  • Maintained ITILS standards, SOPs, solved CAPAs to comply with SOX, HIPAA, and FDA requirements.

Show More

457 SOX Jobs

No jobs at selected location

33. Customer Service
demand arrow
low Demand
Here's how Customer Service is used in Information Technology Infrastructure Manager jobs:
  • Completed over 200 projects for 2015 with budgets in the millions of dollars and with high standards of excellent customer service.
  • Support project team members to ensure success of individuals as well as the success of projects while maintaining customer service focus.
  • Improved customer service response model, resulting in reduced response time from average of nine days to two days.
  • Improved customer service model by reducing response time from an average of 9 days to 2 days.
  • Envision produced a customer service and Utility Billing and Cash Receipting Software for the Energy industry.
  • Ensured quality control and customer service standards through open communication with both employees and customers.
  • Deployed to customer service agents in call centers using thin client technology with similar results.
  • Provide people, process, technology and thought leadership, collaboration, and customer service.
  • Mentor staff on customer service and conflict resolution.
  • Provided analytical support for Director of Information Technology, including planning, reporting, project management, customer service and billing.
  • Leveraged ticketing system input + SurveyMonkey surveys to improve customer service and develop viable five-year roadmaps.
  • Delivered financial performance, customer service and supply chain visibility with executive dashboards whilst leading the implementation of Cognos 8 BI.
  • Manage 10 individuals, functioning as customer service (I.T.

Show More

16,646 Customer Service Jobs

No jobs at selected location

34. PMO
demand arrow
low Demand
Here's how PMO is used in Information Technology Infrastructure Manager jobs:
  • Contributed improved project management methodology and standard guideline documents to PMO that enhanced the efficiency of organizational collaboration.
  • Participated in special projects encompassing reporting of project metrics to PMO management.
  • Implemented PMO processes to provide standardized methodologies and manage technology initiatives.
  • Managed PMO staffing, including recruitment, supervision, scheduling, development, evaluation and disciplinary actions.
  • Worked on PMO process improvement (creation of documents, forms templates and other).
  • Maintained the highest degree of customer/end-user satisfaction rate in both US and Asia-PAC PMO team.
  • Developed a Project Management Office (PMO) to lead district technology initiatives.
  • Developed and maintain detail project plans with adherence to PMO project methodology.
  • Managed a portfolio of over 130 open PMO projects at a time
  • Manage Y2k development efforts and reported status to the Chase PMO.
  • Maintained PMO project portfolios weekly and reviewed with Executive team.
  • Worked closely with PMO for capacity planning and demand management.
  • Tracked program progress and reported status using PMO dashboards.
  • Project manage global cloud services expansion internally: share drive, web services, PMO and resource management applications.
  • Mentored staff in IT PMO project methodology and encouraged best practice in project management and project planning.
  • Directed a PMO scale program for Electronic Materials, the most profitable business in Rohm and Haas.
  • Developed PMO methods, standards, templates, and practices to achieve successful project completion.
  • Prepare and submitted weekly project status reports to the IT PMO & IT management.
  • Migrated systems and data to JPMorganChase systems.
  • PROJECT, PROGRAM, PMO Worked closely with the Corporate PMO and CCB, generating reports and dashboards with MS PPM.

Show More

527 PMO Jobs

No jobs at selected location

35. ERP
demand arrow
low Demand
Here's how ERP is used in Information Technology Infrastructure Manager jobs:
  • Directed team responsible for implementing and administering all enterprise-level server software and hardware on corporate, development, and customer networks.
  • Led transition and standardization to one enterprise backup/recovery solution, replacing multiple legacy solutions around the world.
  • Utilize independent judgment in selecting and interpreting information, handling deviations from standard methods and resolving difficulties.
  • Implemented enterprise LAN/WAN monitoring solution to facilitate rapid resolution of connectivity issues.
  • Validate over 5000 enterprise servers have regularly scheduled backups.
  • Coordinated the consolidation of enterprise backups including remote sites.
  • Planned and implemented enterprise-wide Exchange migration and integration.
  • Delivered a portfolio of IT projects including web, enterprise, ERP, Data Warehouse, infrastructure and Data Center efforts.
  • Created corporate IT standards and policies for enterprise IT systems and infrastructure design, maintenance, implementation, and budgeting.
  • Implement tiered 7/24 operational support model for enterprise computing environment of 5000+ servers and 500+ applications serving 24000 users.
  • Identified critical needs in ERP software systems and spearheaded a project to replace the aging ERP solution.
  • Design, developed, and deployed ServiceNow, an enterprise ITSM platform build on ITIL standards.
  • Delivered enterprise infrastructure programs / projects, successfully delivering 19 projects in 1 year.
  • Subject matter expert for the enterprise organization.
  • Maintain and manage ERP systems worldwide.
  • Engineered and ensured adequate network capacity for day to day operations while ensuring uninterrupted growth of Alorica's enterprise.
  • Led the entire ERP upgrade to completion with zero plant downtime with no outside assistance.
  • Supported IT tasks and reporting for the ManFact to Baan, ERP migration project.
  • Key stakeholder in Target enterprise PMO to drive alignment and efficiencies across organizations.
  • Defined, through collaborative effort with operations personnel IT Service Levels for Alorica's enterprise.

Show More

5,333 ERP Jobs

No jobs at selected location

36. Business Units
demand arrow
low Demand
Here's how Business Units is used in Information Technology Infrastructure Manager jobs:
  • Instituted, maintained and documented disaster recovery plan and security awareness for all business units.
  • Managed the upgrade, constant refresh, and maintenance of the technical infrastructure in support of SACU business units.
  • Designed and deployed MaaS360 mobile device management software across 50 business units including U.S. and Canadian Health Care.
  • Supervised staff of 8 employees who were local and also worked out of remote business units.
  • Serve as the primary technical contact for the business units and the project management team.
  • Participated as SME of a cloud-based acquisition including 12 training classes for multiple business units.
  • Established and maintained positive relationships with other business units within KVAT and outside vendors.
  • Result: Revenue increase of 29% across all business units in Q4 2007.
  • Develop and train staff, work with business units to develop training solutions.
  • Direct IT liaison between Mode agencies and Mode business units.
  • Project support for IT team and business units.
  • Consolidated three separate business units data center operations into one location providing a significant reduction in operating cost.
  • Replaced SAP SMP MDAP application with KONY MDAP application and managed expansion of mobile app development for multiple business units.
  • Assist in developing and implementing IT Lifecycle Replacement planning and working with business units in the lifecycle and IT budget planning.

Show More

1,219 Business Units Jobs

No jobs at selected location

37. PCI
demand arrow
low Demand
Here's how PCI is used in Information Technology Infrastructure Manager jobs:
  • Develop and oversee efforts to standardize all location infrastructures ensuring compliance with US federal regulations including PCI and HIPAA.
  • Manage vendor relationships, help desk personnel, external consultants, budgeting, PCI scans and training.
  • Monitored and planned out upgrades to PFCU routers that transmitted the PCI Compliance data.
  • Project Manager for the Exchange e-Mail encryption, PCI Compliance and Migration.
  • Implemented controls and procedures to achieve and maintain SOX and PCI compliance.
  • Reviewed and tested various systems for compliance to the PCI/DSS requirements.
  • Apply PCI requirements to IT environment for CISP compliance.
  • Performed self-audits on security to insure PCI compliance.
  • Maintained PCI and SOX compliance.
  • Implement, update, and create policies and procedures (PCI, and SOX).
  • Implemented security technologies and policies to meet PCI compliancy requirements.
  • Implement security for Corporate Sox, COBIT, and PCI to keep them compliant with client and customers.
  • Educate, and Enforce policies to internal and external customers (PCI, HIPPA, SOX, and Co
  • Resolved all compliance related items (PCI/SOX) within timeframe as dictated by Security teams.
  • Design of IT Security Controls (PCI, HIPPA, SOX, Cobit and IS27001).
  • Team lead for implementation of IT PCI compliance for IT Infrastructure Implemented disaster recovery for iSeries based systems using MIMIX.
  • Worked to ensure that the company's practices, infastructure and networks compled with all HIPPA and PCI requirements.
  • Lead and collaborated closely with the IT team to maintenance 100% PCI compliance for external and internal systems.
  • Implemented IBM iAudit to communicate security journal records to a Symantec server for PCI compliance.
  • Highlight Achievement o Project leader for Arbys PCI certification.

Show More

68 PCI Jobs

No jobs at selected location

38. OS
demand arrow
low Demand
Here's how OS is used in Information Technology Infrastructure Manager jobs:
  • Delivered executive level presentations in support of simplification and other cost saving efforts.
  • Manage vendors, hosting providers, technology research and recommendation for technology acquisitions.
  • Reviewed resumes and conducted interviews with prospective employees
  • Advanced through a series of promotions, culminating in oversight of the group's IT teams and infrastructure across multiple countries.
  • Work closely with vendors and Accounting Department for quotes, invoices, and purchase orders to ensure proper recording of assets.
  • Implement and drive a DevOps culture to foster closely collaboration with applications development, and IT Services teams.
  • Handled the storage reclaims following the application migration and saved $2Mil in storage cost annually.
  • Introduced new Microsoft and HP Technology to help the deployment of Servers for the Build-out.
  • Designed controls, procedures and business processes for increased productivity and lower risk and cost.
  • Deployed over 200 new devices throughout the hospital system totaling over 3 million dollars.
  • Work as part of a cross-functional team with developers to ensure secure solutions.
  • Establish and monitor service level targets/benchmarks and measure performance against those benchmarks.
  • Total Cost: $2M+ Projects completed on time and within budget.
  • Prioritize resources across a spectrum of high-interest task orders.
  • Saved over $1MM in downtime costs and losses due to machine failures in the first 18 months.
  • Designed and developed our organizations most effective incident communication model in a decade.
  • Conducted numerous tests on different technology platforms helping Senior Managers choose the best option to assist in workflow in their environments.
  • Migrated the company email solution to Microsoft Exchange Online to retire an aging Imail installation for more effective mail management.
  • Engineered, implemented and managed multiple heterogeneous voice over IP services servicing almost 10,000 agents in call centers worldwide.
  • Retired the Brockton Nortel Symposium server.

Show More

344 OS Jobs

No jobs at selected location

39. DNS
demand arrow
low Demand
Here's how DNS is used in Information Technology Infrastructure Manager jobs:
  • Maintain and support Windows Active Directory, Group Policy management, DNS and DHCP services.
  • Provide support for branch systems infrastructure, Microsoft Exchange, DNS, and Active Directory.
  • Maintained and updated DNS, DHCP, print and file servers.
  • Provide Active Directory and DNS support based upon requests and issues.
  • Work with DNS Server engineers to address DNS conflicts.
  • Maintain SSL Certs, DNS records, AD security permissions, CIF shares, and VNX/ ESX environments.
  • Managed DHCP, WINS, DNS, RAS and RADIUS servers on LAN, WAN, and WLAN.
  • Managed all Windows based file and print, DHCP, DNS, and WINS services.
  • Administered GPO, DNS, WINS, DHCP.
  • Managed, planned, documented and implemented a multi-cloud and DNS provider consolidation for a high traffic cell phone application.
  • Created and configured two CentOS Linux VM's to serve as Phototype Enterprise Bind DNS servers.
  • Utilized cisco products such as OpenDNS, Sourcefire, and Cisco AMP.

Show More

122 DNS Jobs

No jobs at selected location

40. Business Requirements
demand arrow
low Demand
Here's how Business Requirements is used in Information Technology Infrastructure Manager jobs:
  • Provided and drove pro-active capacity and performance management processes to meet business requirements in an environment of rapid change.
  • Develop best practices for ensuring efficient technology development and support processes; align enhancements with business requirements.
  • Collaborated with management to meet enterprise information systems needs and business requirements.
  • Analyzed Business requirements for communication between Pfizer and the partner company.
  • Developed strategy for enterprise-wide system upgrade in alignment with business requirements.
  • Translated and implemented business requirements into concrete solutions.
  • Maintained an understanding of current and future business requirements and aligned technology roadmap to deliver upon corporate strategies.
  • Coordinated internal application and support teams to identify project budget, business requirements and timeline.
  • Experienced with business requirements gathering including conversion into IT deliverables.

Show More

1,554 Business Requirements Jobs

No jobs at selected location

41. Level Agreements
demand arrow
low Demand
Here's how Level Agreements is used in Information Technology Infrastructure Manager jobs:
  • Partnered with cutting-edge technology vendors to accomplish redundancy and continuity; negotiated pricing, maintenance contracts, and service level agreements.
  • Perform Capacity Management audits to ensure infrastructure systems met set Operation Level Agreements to support business at agreed upon levels.
  • Developed performance management strategies and service level agreements for all outsourced services and resources.
  • Negotiated and influenced vendors for cost effective acquisition of licenses and service level agreements.
  • Maintain relationship with facilities and operations via established Operational Level Agreements.
  • Negotiate and establish service level agreements with business customer.
  • Defined process & procedures to define IT role, responsibility & service level agreements (SLA).
  • Ensured Service Level Agreements (SLA) and Operations Level Agreements (OLA) were satisfied.
  • Experienced in highly available and high performing systems while meeting and/or exceeding service level agreements.
  • Negotiated with carriers, vendors, contractors and applied these to standardized Service Level Agreements.
  • Established IT processes & procedures & service level agreements (SLA).
  • Establish service level agreements with business units.
  • Provided oversight on telecom carrier contracts to ensure performance to service level agreements.
  • Migrated Private Bank systems environment to a new data center while maintaining uptime consistent with customer Service Level Agreements.
  • Defined RPO and RTO according to service level agreements (SLAs) for each segment of the infrastructure.
  • Supervised service providers for extranet environment to ensure that Service Level Agreements and quality of service were met.
  • Managed multi-year hardware and software vendor agreements for server/data center operations including establishing and ensuring IT service level agreements.

Show More

328 Level Agreements Jobs

No jobs at selected location

42. Phone System
demand arrow
low Demand
Here's how Phone System is used in Information Technology Infrastructure Manager jobs:
  • Performed integration test on the telephone system application.
  • Project included provisioning new phone system, Chat system, computers, printers, IP Cameras, networking devices and training.
  • Reduced costly antiquated phone system purchases, repair, and service calls contracts in the amount of $50,000 annually.
  • Manage the implementation of new Cisco UCCX 9.1 phone system with over 50 queues and mandated call recording.
  • Manage daily support and maintenance of network, server, storage, security, and phone systems.
  • Ensured that all servers, networks and phone systems were available within prescribed service levels.
  • Completed two Cisco phone system migrations increasing the capacity to service additional clients.
  • Provisioned cloud VoIP phone system to integrate office branches.
  • Designed and implemented new Cisco VoIP phone system.
  • Installed new phone systems at five locations.
  • Upgrade analog phone system to IP Telephony.
  • Extended network and telephone system to new Bangalore office providing access to all datacenters and corporate applications
  • Migrated our CISCO Unified Communications phone system to Nextiva Cloud base phone system.
  • Upgraded Network Bandwidth, Mitel Phone System with VTC/Teleworker capability.
  • Upgraded and maintained Shoretel phone system to most current version.
  • Supported Cisco and Cabletron networks along with Aspect and Northern Telecom phone systems for call centers across the country.
  • Managed the conversion from Centrex phone system to Cisco IP phone for 2,500 users in the iTek.

Show More

16 Phone System Jobs

No jobs at selected location

43. Direct Reports
demand arrow
low Demand
Here's how Direct Reports is used in Information Technology Infrastructure Manager jobs:
  • Manage all day-to-day operational activity with 4 direct reports.
  • Facilitated weekly staff meetings with personnel to communicate project success, shift responsibilities, and provide coaching to direct reports.
  • Oversee and manage day to day IT operations with 2 direct reports for 4 offices in a 24x7 environment.
  • Managed and administered a team of 10 direct reports, which grew up to 30 at times.
  • Developed and maintained relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
  • Managed a group of direct reports who continuously improved the company's network services and infrastructure.
  • Maintained Responsibilities from previous role while Training and Coaching Additional Direct Reports for continuing roles.
  • Managed 5 direct reports and dotted line manager of 8 IT Managers/Analysts at manufacturing facilities.
  • Lead up to four direct reports in the support of over 200 end users.
  • Supervised 6 direct reports and project teams of up to 20 contractors.
  • Total team of 11 direct reports, and 22 indirect reports.
  • Managed direct reports, vendors, and outside contractors.
  • Manage, train and mentor four direct reports.
  • Direct Reports: 30 staff.
  • Promoted to Group Manager, Infrastructure with three direct reports and multiple on-shore & off-shore reports from Larsen and Toubro.
  • Manage a mixed IT team including System Administrator direct reports and an indirect report Service Desk team.
  • Direct supervision of direct and indirect reports of third party outsourced vendors including million dollar helpdesk support contract with Cognizant .

Show More

2,888 Direct Reports Jobs

No jobs at selected location

44. LAN
demand arrow
low Demand
Here's how LAN is used in Information Technology Infrastructure Manager jobs:
  • Plan, coordinate and implement security measures to safeguard electronic information against accidental or unauthorized modification, destruction, or disclosure.
  • Develop, plan and implement security solutions for mitigating increased security threats.
  • Managed Release planning and implementation.
  • Designed and implement surveillance systems.
  • Organized and facilitate project planning, daily stand-ups, reviews, release planning, demos and other Scrum-related meetings as needed.
  • Developed safety, plant engineering, IT, and maintenance personnel through additional training, counseling, and general development activities.
  • Manage division Cap Ex/Op Ex budget of over $6 million, forecasting and planning for hardware and resource needs.
  • Continued to manage, monitor and facilitate the daily operations and the performance and the security of the LAN/WAN.
  • Developed and implemented comprehensive maintenance management system, and reduced plant downtime by 30% in the first quarter.
  • Worked with vendors and contractors during the build stage planning electrical systems, cabling and network connectivity.
  • Managed the Upgrades/Replacements of Servers for all Plant Sites in 4 countries around the world.
  • Planned, developed and implemented processes to resolve gaps found in review.
  • Participate in daily Scrum stand ups, sprint planning and retrospectives.
  • Planned staffing needs and requested recruiting assistance as needed.
  • Created a DR plan and executed it.
  • Plan and conduct employee technical training.
  • Developed and designed user-facing infrastructure implementation plan supporting largest state IT project.
  • Architected and planned network and telephony infrastructure.
  • Planned, tested and deployed a Netscreen firewall solution supporting WAN connectivity to ten remote locations.
  • Network Infrastructure Architect - Planned and created the network infrastructure roadmap.

Show More

211 LAN Jobs

No jobs at selected location

45. Vendor Relations
demand arrow
low Demand
Here's how Vendor Relations is used in Information Technology Infrastructure Manager jobs:
  • Managed all 3rd party vendor relationships for ensuring management and operations availability of the production, development, and test environments.
  • Assisted the Release manager in performance of comprehensive assessments of alternative options including appropriate vendor relationships.
  • Manage vendor relationships for all technology products - contract negotiations & support escalations.
  • Developed and managed external Vendor relationships for hardware and software purchasing.
  • Managed IT vendor relations including contractor engagements.
  • Established and Managed Vendor Relationships.
  • Charged with management of day-to-day operations of the Server Infrastructure and Networking staff as well as oversee third party vendor relations.
  • Managed vendor relationships and worked with vendors to re-negotiate contracts to lower costs saving approximately $900,000.
  • Established and manage vendor relationships for single source purchasing to reduce IT operational expenses.
  • Initiated a Vendor Management program with Score Cards which increased vendor relationships and value.
  • Negotiate enterprise contracts and manage vendor relationships for hardware, software and services.
  • Managed vendor relationships and deployed a Hitachi VSP into current AMS/HUS environment.
  • Manage vendor relationships and schedules in order to deliver the projects.
  • Negotiate and Manage vendor relationships with Enterprise Vendors.
  • Fostered solid vendor relationships in all areas.
  • Manage IT procurement and vendor relations.
  • Managed vendor relationships, the procurement process of hardware, software licenses and deliverables.
  • Manage a significant ever changing IT budget and have caressed multiple vendor relationships.
  • Managed the vendor relationships and has an understanding of Federal eRate program.
  • budget, and vendor relationships.

Show More

70 Vendor Relations Jobs

No jobs at selected location

46. Avaya
demand arrow
low Demand
Here's how Avaya is used in Information Technology Infrastructure Manager jobs:
  • Maintained the infrastructure for both AVAYA telephony and CISCO data.
  • Design, deploy, manage, and support conversion from out dated Avaya TDM phone system to Cisco Unified Communications.
  • Managed the Avaya CMS (Call Management System) upgrade for 700 local and remote users.
  • Installed and Maintained Avaya ONE-X Agent Version 2.5 for Call Center applications and administration
  • Created innovative and intuitive product features such as VOIP technology with Avaya systems.
  • Introduced standardization by replacing 90% of phone system with Avaya platform.
  • Maintained the databases for TIDB, Pinnacle, and Avaya Administration.
  • Managed the implementation of an Avaya voice over IP solution.
  • Support our Avaya Enterprise phone system.
  • Maintain and manage global accounts with AT&T, Cisco, NetApp, and Avaya.
  • Managed 15 remote site migrations from Nortel/Cisco to Avaya-based telephony services.
  • Performed basic administrative tasks on Avaya Definity Phone System.
  • Managed the configuration and access to the Avaya CMS database for the Symon SES in Hammond.
  • Managed the successful implementation of companywide SIP phone systems on the Avaya platform.
  • Update Avaya CMS and Symon to provide daily service levels in the new version of Symon.

Show More

24 Avaya Jobs

No jobs at selected location

47. Information Security
demand arrow
low Demand
Here's how Information Security is used in Information Technology Infrastructure Manager jobs:
  • Respond to security assessments from current and prospective clients regarding information security and privacy controls, and disaster recovery capabilities.
  • Instituted initiatives such as information Security, Capacity Planning, and Database Administration to improve overall infrastructure management.
  • Manage budgets and vendor contracts for IT department and lead implementation of information security management program.
  • Led information security and data backup efforts for comprehensive disaster recovery and business continuity.
  • Assisted in the review of applications and/or technology environments to assess information security risk.
  • Served as an internal information security consultant to the organization.
  • Establish Information Security Management Platform and procedures governing IT services.
  • Maintained corporate information security strategy and enforcing corporate security policy.
  • Assessed information security issues for Citigroup networks and systems.
  • Improved assurance of solid IT Information Security by development of risk assessment / risk management for outsourced business and technical processes.
  • Established methods to maintain information security standards and procedures to stay in compliance with ITIL, SOX and best practice standards.
  • Developed IT policies and procedures to manage business operations and meet information security compliance based on ISO 27002.
  • Assist with developing the strategic direction and policies for the enterprise IT infrastructure and information security.
  • Planned and directed cluster information security certifications based on BS7799 (ISO 17799) standard.
  • Experience in implementing hardware and software tools used to support Information Security functions.
  • Worked with information security officer through security assessments and remediate systems in accordance to defined security controls.
  • Develop audits to meet applied industry standards Maintain up to date information security policy and briefings for personnel.
  • Developed Lathrop & Gage's first Information Security Awareness Program.
  • Led numerous IT Risk/Governance/ Audit/Compliance/Information Security focused complex cross-functional programs and projects from concept to closeout.
  • Manage an IT staff (5) performing network, system, and information security administration.

Show More

1,004 Information Security Jobs

No jobs at selected location

48. Cost Savings
demand arrow
low Demand
Here's how Cost Savings is used in Information Technology Infrastructure Manager jobs:
  • Identified cost savings and infrastructure improvement opportunities.
  • Lead project to replace primary ISP with dedicated fiber, increasing bandwidth by a factor of 5 at a cost savings.
  • Established IT infrastructure vision and budgets estimates; developed project proposals improving client network performance; drove business cost savings.
  • Consolidated hardware maintenance contracts and due to better vendor management achieved a cost savings of $ 300K in 2015.
  • Monitored call center logs and rate help desk effectiveness to recognize trends and leverage cost savings.
  • Produced $250,000 in cost savings by upgrading and moving services over to corporate offices.
  • Delivered $794k in cost savings via successful completion of Disaster Recovery Site Consolidation Project.
  • Measure cost savings for new technologies or improved processes to ensure goals are met.
  • Negotiated a $60,000 fiber optic installation cost savings with Time Warner.
  • Contributed directly to the estimated annual cost savings of $5.5M.
  • Obtained realized annual cost savings of over $400k a year.
  • Cost savings by decreasing the firm's dependency on consultants.
  • Renegotiated software contracts resulting in cost savings of $938,300.
  • Consolidated Vendors for equipment maintenance with huge cost savings.
  • Project resulted in 5 million dollar cost savings.
  • Project realized $21M dollars cost savings.
  • Negotiated a major contract agreement with an electronic assembly manufacturer, driving an annual cost savings of over $ 1 million.
  • Consolidated and optimized VMware licenses to leverage and consolidate virtual machines with less physical hardware foot print and cost savings.
  • Instituted metrics to document cost savings, purchase requisition turnaround, and number of POs issued.
  • Directed and carried out a number of direct cost savings initiatives through contract/vendor mgmt.

Show More

296 Cost Savings Jobs

No jobs at selected location

49. New Technologies
demand arrow
low Demand
Here's how New Technologies is used in Information Technology Infrastructure Manager jobs:
  • Research and identify key new technologies that will advance Operations and Corporate capabilities and improve organizational efficiency.
  • Researched and evaluated new technologies and presented findings and strategies to appropriate leadership.
  • Serve on Executive IT Security Committee implementing new technologies to increase infrastructure security.
  • Develop and maintain effective end user training and feedback programs to prompt existing and new technologies being implemented at the foundation.
  • Assisted in planning of implementation of satellite office in Seattle responsible new technologies (HBO GO, HBO NOW).
  • Research, test, and implement new technologies to enhance DataServ's service delivery solutions
  • Evaluated new technologies to provide solutions for Corporate IT strategies and goals.
  • Analyzed, proposed, and presented new technologies to CTO.
  • Research and implement new technologies.
  • Gain approval for new technologies.
  • Assist in proactively managing key vendor relationships to ensure lowest cost of operations possible by leveraging new technologies and methodologies.
  • Provided network approval process and cyber integration oversight for new technologies to be deployed on the enterprise network.
  • Tracked new technologies and conducted feasibility studies for various projects upgrades, improvements, and other conversions.
  • Managed a global group of people to gather requirements, evaluate new technologies (e.g.
  • Researched and recommended new technologies to stabilize and to improve system uptime and performance.
  • Evaluate new technologies that benefit the health system, improving workflow and reducing costs.
  • Staff growth and development including training on new technologies (i.e.

Show More

265 New Technologies Jobs

No jobs at selected location

50. CIO
demand arrow
low Demand
Here's how CIO is used in Information Technology Infrastructure Manager jobs:
  • Provide project support, standard and guidance to the CIO, project managers, management and other team members.
  • Result: network and end-point device security increased, reduced malicious attacks, and instilled vendor confidence.
  • Work closely with the Chief Information Officer (CIO) by providing strategic advisory support and guidance.
  • Work closely with CIO to develop long- range technology strategic initiatives ensuring alignment with business needs.
  • Report directly to Indochina CIO who is based in India for objectives and operation activities.
  • Project Budget - $500,000, Project Sponsor is CIO & Technology Infrastructure Manager.
  • Reported to the CIO and directly supervised up to 19 IT technicians and engineers.
  • Worked with CIO to document critical business processes completed in production systems.
  • Manage solution initiatives in direct reporting relationship to CFO, and CIO.
  • Assisted CTO and CIO on annual OPEX and Capital business plans.
  • Attend daily scrum sessions with Directors, VP and CIO.
  • Run Monthly team Metric reports to present to the CIO/COO.
  • Position reported to the CIO.
  • Recruited by the CEO and CIO to partner with the I.T.
  • Worked closely with CIO of IT for USDA RMA program.
  • Report to CIO and CEO.
  • Conducted dozens of project and program rollout presentations across APP-CIO, IT Service Delivery Channels.
  • Work directly with Director of Infrastructure and CIO to successfully begin implementation of a new IT Service Initiative for CBA.

Show More

463 CIO Jobs

No jobs at selected location

Information Technology Infrastructure Manager Jobs

NO RESULTS

Aw snap, no jobs found.

20 Most Common Skills For An Information Technology Infrastructure Manager

Service Delivery

11.1%

Windows XP

8.2%

Project Management

8.1%

Infrastructure

7.6%

Mpls

7.0%

Recovery Procedures

6.4%

Vmware

5.2%

Desktop

5.2%

Backup

4.7%

Active Directory

4.4%

SAN

4.0%

Voip

3.7%

High Availability

3.5%

SLA

3.5%

Cloud

3.1%

SQL

3.1%

Information Technology

3.0%

Citrix

2.9%

VPN

2.8%

Itil

2.6%
Show More

Typical Skill-Sets Required For An Information Technology Infrastructure Manager

Rank Skill
1 Service Delivery 7.4%
2 Windows XP 5.4%
3 Project Management 5.4%
4 Infrastructure 5.1%
5 Mpls 4.6%
6 Recovery Procedures 4.3%
7 Vmware 3.5%
8 Desktop 3.5%
9 Backup 3.1%
10 Active Directory 2.9%
11 SAN 2.7%
12 Voip 2.5%
13 High Availability 2.3%
14 SLA 2.3%
15 Cloud 2.1%
16 SQL 2.1%
17 Information Technology 2.0%
18 Citrix 2.0%
19 VPN 1.8%
20 Itil 1.8%
21 Linux 1.7%
22 Data Centers 1.6%
23 Business Continuity 1.5%
24 Helpdesk 1.5%
25 Sharepoint 1.5%
26 Vendor Management 1.5%
27 EMC 1.4%
28 PCS 1.4%
29 Internet 1.4%
30 Telecom 1.3%
31 Unix 1.3%
32 SOX 1.3%
33 Customer Service 1.2%
34 PMO 1.1%
35 ERP 1.1%
36 Business Units 1.0%
37 PCI 1.0%
38 OS 1.0%
39 DNS 1.0%
40 Business Requirements 0.9%
41 Level Agreements 0.9%
42 Phone System 0.8%
43 Direct Reports 0.8%
44 LAN 0.8%
45 Vendor Relations 0.8%
46 Avaya 0.8%
47 Information Security 0.7%
48 Cost Savings 0.7%
49 New Technologies 0.7%
50 CIO 0.7%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
Show More

15,203 Information Technology Infrastructure Manager Jobs

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.