Information Technology Instructor Jobs Near Me

IT Asset Coordinator (Linux) / Linux Support Specialist This is a 100% on-site role in Brisbane, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. What we'd love to see: Someone who is highly knowledgeable in software, hardware, and networks within a Linux OS. They must be critical thinkers and problem-solvers with great attention to detail. Since end-user support and teamwork are essential aspects of the role, excellent communication and people skills are required. Additionally, they support company Linux networks and optimize their performance. CompTIA Linux+ or Red Hat Certified System Administrator (RHCSA) certification is required for this role. Responsibilities Provide internal IT desktop support in a Ubuntu Linux environment Shell scripting changes to a base Linux image to create or adjust it as needed System administration of Ubuntu Testing and troubleshooting Linux Workstations Automate deployment of Linux laptops Installation and upgrades of Linux workstations (desktop, printers, network cards, etc.) Act as the technical contact for our network service provider and aid them in troubleshooting issues Requirements Bachelor's Degree Advanced proficiency in Linux system administration, particularly in Ubuntu environments CompTIA Linux+ or Red Hat Certified System Administrator (RHCSA) certification required Familiarity with scripting or basic knowledge of a systems programming language (e.g., Bash, Python, or Perl) Strong knowledge of Linux systems, applications, and hardware, with troubleshooting and repair abilities Effective communication, interpersonal, and organizational skills Broad understanding of network issues; able to troubleshoot with service providers Experience with Foreman or PXE provisioning, including preseed, auto-install, and Kickstart for automated deployments Ability to create and maintain technical documentation Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $80,000-$130,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Sr. IT Support Specialist ***Remote position but will be required to travel to facilities as needed. The Sr. IT Support Specialist is responsible for providing technical expertise in support of BayMark's infrastructure and computing environments across various technologies, such as desktops, servers, virtualization, networks, and remote connectivity. Maintains and/or assist in the preparation of reports, surveys, inventories, verifications, and other special assignments. Travel by plane or automobile as necessary. RESPONSIBILITIES Provides expert technical hardware/software computer support by phone, e-mail, and in person. Responds to desktop, server, phone, and general system technical issues. Configures and sets up new PC/Laptop hardware. Manages and maintains systems as assigned. Ensures and tracks that company assets are maintained responsibly. Assists in the management of enterprise data protection efforts to support disaster recovery and business continuity. Assists with the administration and installation of the company's infrastructure as needed. Assists with maintaining the company's telephone system. Recommends and plans information technology to support and meet company objectives based on research and evaluation. Ability to handle stressful situations and interact with others. Must be present during working hours at the office for in person meetings and access to a computer without violating company policy. Stays abreast of IT trends and regulations to ensure effectiveness and compliance. Complies with all security policies and procedures, to ensure that the highest level of system and data confidentiality, integrity and availability is maintained. Perform other specific projects relating to IT operations as needed. Participate in department meetings and other related activities as needed. Support Programs by responding promptly and accurately to inquiries. Remain composed in a stressful environment and deal with frequent deadlines and multiple priorities. Follow instructions and use critical thinking skills to make decisions. Comply with internal controls, policies and procedures. Comply with BayMark policies and procedures, Compliance Policy and Code of Ethics. Conduct all business activities in a professional and ethical manner. Regular attendance is to be maintained. Interact with all staff in a positive and motivational fashion supporting the Company's mission. Conduct special projects as assigned. Provide after hours on-call support as assigned by the IT Manager. QUALIFICATIONS Must be at least 18 years of age. Minimum Five years' experience working with enterprise IT systems management and/or BS Information Technology with industry certifications: A+, MCP, MCSA, MCTS. Five plus years' experience in Help Desk support primarily in a Windows environment supporting end users required. Expert knowledge of Windows Desktops and MS Office. Windows Server, Exchange, and Virtualization experience required. Effective written and verbal communication in conjunction with training skills. Strong critical-thinking and problem-solving skills. Strong attention to detail, accuracy, policy compliance, and documentation skills. Strong organizational and multi-tasking skills. Excellent customer service skills required, candidate must be capable of working with minimal supervision and demonstrate superior team skills. Ability to work well in a fast-paced, growing company environment that has a wide range of possible daily activities and demanding users. Self-starter who can function independently and handle multiple priorities on a day to day basis. Satisfactory references from employers and/or professional peers. Satisfactory criminal background check. Flexible and cooperative in fulfilling all obligations. Compliance with accepted professional standards and practices. Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic Here is what you can expect from us: BayMark Health Services specializes in the treatment of opioid addiction. BayMark Health Services provides medication-assisted treatment services in a variety of modalities and settings through our divisions: BAART Community HealthCare, Health Care Resource Centers and MedMark Services, Inc. BayMark Health Services, also provides traditional primary health care services, as well as integrated primary care, in select locations. BayMark Health Services is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws. PI057b893fb104-26***********8

Information Technology - Help Desk Support - Phone / Email Support will work EVENING / AM SHIFT - 100% Remote. Shift: Thurs-Sat 1am-2pm Central time Level 1 / 2 Support - Associate Level Must have experience Active Directory Bilingual - Fluent in Spanish Empathy working with end users and troubleshooting errors/breaks Level 1/2 Support experience of 2+ years Ticketing System experience - ServiceNow preferred CompTIA preferred Working knowledge of Windows/Windows Server OS Working knowledge of Linux/Unix OS Experience with Network Troubleshooting Experience providing Technical Support via Telephony Experience with supporting and troubleshooting modern IT endpoint hardware technologies and software products. Understanding of application/database relationships including basic knowledge of SQL (Structured Query Language) to interact with the database. PLUS Skills: Working knowledge of Server Virtualization including VMWare/ESXi Working knowledge of McAfee Security Suite Comptia A+ cert, Comptia Security +

Job Title: Software Technical Support Engineer Department: Support Position: Exempt, Full-Time IPConfigure, Inc. is searching for a Software Technical Engineer to work closely with a dynamic team work directly with integrators and customers ranging from small installation companies to Fortune 100 corporations. The position is responsible solving the most challenging enterprise video management issues. You will work with other engineers to debug, troubleshoot, write scripts, and create solutions. You will document solutions and work with product groups to improve IPConfigure products. You will build and configure servers running IPConfigure software. The ideal candidate will work in person in the Norfolk, Virginia office. Duties/Responsibilities Communicate technically complex information with IPConfigure's customers via telephone, written correspondence, and electronic services Analyze customers' problems and develop solutions to meet their needs. This will involve debugging, troubleshooting, writing scripts, and taking responsibility to see that the issue is fully resolved Continually learn technologies and develop deep expertise in IPConfigure products. Apply that knowledge to real-world customer problems Create advanced technical content including Knowledge Base articles, samples, whitepapers, and training Identify and report both software bugs and customer suggestions Additional Responsibilities Build servers that customers have ordered and install required software Cycle new cameras through the lab for testing Install network switches and run cables Visit customer sites and troubleshoot issues if remote access is not available Limited travel may be required to support company events Occasional operation of electric forklifts, pallet stickers, and other material handling equipment (safety and compliance training provided) Requirements Excellent written and spoken English skills including the ability to provide clear instructions and communicate complex technical information effectively Self-motivated, target oriented and able to work both independently and in a team environment and have a strong sense of ownership to drive customer issues till resolution Networking background Experience with Linux OR Windows system administration Ability to build and troubleshoot servers Customer support experience with over the phone and face to face communication Debugging, troubleshooting skills are required Strong problem solving skills are essential Experience in Networking, Certificates, Authentication, TCP/UDP, Firewalls, Windows Server, and Linux is desired Experience with Javascript, IIS, SQL Server, Active Directory, and Linux command line interfaces is a plus Abide by all policies, rules and regulations of the company including applicable safety rules, regulations and procedures All associates will perform duties as requested by management Education Minimum of two-year degree in IT, CS, EE, or equivalent Bonus Experience Helpdesk experience Cloud or hosted infrastructure experience Ability to write scripts for automation Experience with RESTful Web APIs Benefits Industry competitive salaries based on experience Generous PTO and Work From Home Policy Health, Vision, Dental, and Life insurance policies Flexible Spending Account and Health Saving Account 401K with company match IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.

ATI instructors are responsible for delivering quality, student-centered, hands-on, active instruction in order to prepare our students for success. Qualifications Primary Responsibilities: • Provide practical hands-on instruction to create an engaging learning environment. • Employ instructional technology and active learning approaches in order to enhance the learning experience and achieve learning outcomes. • Evaluate student academic performance using a variety of assessments and techniques. • Participate in scheduled ATI activities. • Stay current in subject matter through professional development. • All other duties assigned. Education/Experience: • Associates degree in Welding or a related trades degree • 5 or more years of recent work experience in welding industry Skills/Abilities: • Ability to work with a variety of learning styles and skill levels • Strong time management skills and detail-orientation • Working knowledge of computer applications and the ability to quickly learn new computer software ATI provides a comprehensive benefits program designed to help our instructors and staff stay healthy, feel supported, and maintain a work/life balance, some of which are highlighted below: Tuition scholarship program available to full-time employees and their immediate family members after 90 days of employment Competitive compensation and medical/dental benefit plans PTO and holiday pay 401(k) participation with possible employer contributions To learn more about benefits at ATI, click HERE. ATI is proud to be an Equal Opportunity Employer.

Zachary Piper Solutions is seeking a IT Infrastructure Technician to join a federal program located in Dahlgren, Virginia. The IT Infrastructure Technician will provide technical assistance and support on issues related to computer systems, software, and hardware. Responsibilities of the IT Infrastructure Technician: Provide technical assistance and support on issues related to computer systems, software, and hardware Respond to user requests, troubleshoot problems, and guide users through step-by-step solutions Document incidents, manage service requests, and escalate complex issues to senior technicians when necessary Ensure efficient and effective resolutions of IT-related issues to maintain smooth business operations Qualifications of the IT Infrastructure Technician:3+ years of help desk experience, or related technical field experience Active TS/SCI clearance or TS clearance with ability to obtain the SCI and SAP eligibility Security + certification (or higher) for IAT II certification Ability to work onsite 5 days per week Excellent problem solving and communication skills Must be eligible to work in the United States and obtain and maintain an Active . Government Secret ClearanceCompensation for the IT Infrastructure Technician:Salary Range: $70,000 - $80,000 *flexible based on experience*Comprehensive Benefits: Medical, Dental, Vision, PTO, and Sick Leave as required by law Key Words: help desk, helpdesk, support, clearance, ts/sci/ sec+, security+, support desk, technician, IT, infrastructure, onsite, on site, technology, computer, hardware, software, cybersecurity

Why CBT Nuggets is a great place to work: Work from anywhere. While we have an office in Eugene, Oregon, the majority of our team works remotely throughout the United States. We take work-life balance seriously. You'll work hard at CBT Nuggets, but you'll also have plenty of time to relax and recharge. We recognize the importance of spending time with your family and friends - and having time for your hobbies and passions. Enjoy creative freedom. Got ideas that could benefit our learners and organization? We embrace innovation. We are always open to new ideas - and welcome them from everyone on our team. Get involved in great causes. NuggetLove, our charitable arm, is committed to making a difference. We support a wide range of issues ranging from education to social justice to supporting military personnel who are transitioning to civilian life. SCOPE & GENERAL PURPOSE OF JOB: At CBT Nuggets, we refer to our instructors as trainers because they go above and beyond mere instruction. Our trainers are IT experts that possess engaging personalities, a strong passion for technology, and a knack for making the complicated simple. The CBT Nuggets trainer role supports our organization's overall mission to continually improve the effectiveness of learning by creating IT-related videos and learning experiences that our learners can trust. Responsibilities include researching current trends and certifications in the IT industry, developing curriculum, creating instructional videos, product demonstrations, virtual labs, quizzes, and supplemental files designed to help individual learners, small businesses, enterprise teams, and government agencies achieve their IT-related goals. The CBT Nuggets trainer is also responsible for reviewing content created by other trainers to ensure that we always deliver our learners the highest quality content. MEASURES OF SUCCESS: Create accurate, concise, and engaging content on a regular basis Increase traffic to CBT Nuggets website by delivering timely and relevant content Increase usage of products and features such as virtual labs and practice exams Receive positive learner reviews Meet or exceed the Quality Control Standards set forth by the Learning Content team PRIMARY RESPONSIBILITIES: Stay up-to-date on current technologies, certifications, exams, and other IT industry news Develop course curriculum leveraging your real-world IT experience and exam-related objectives Design, develop, edit, and submit knowledge & skill-based instructional videos Create effective learning experiences utilizing quizzes, demonstrations, labs, and other tools at your disposal Collaborate with other instructors, illustrators, and other teams (e.g. Learning Content and Marketing) Provide timely & constructive peer review of content created by your colleagues Act as a brand ambassador for CBT Nuggets SKILLS/ COMPETENCIES/EDUCATION:Education required:Relevant IT certifications or demonstrated in-depth knowledge5+ years experience in an IT-related field/area of expertise e.g. Cloud, DBA, DevOps, InfoSec, Networking, Programming, Systems Administration Skills/experience required: Independent thinker and self-starter Attention to detail Collaborative and comfortable working on a team Attitude required:Honesty, humility, and integrity Inclusive and respectful Strong work ethic Passion for learning Comfortable with autonomy Eager to add new skills and grow professionally Skills that are preferred, but not required:Curiosity AssertivenessA love of IT and/or technology Ability to be proficient with an Apple laptop Proficiency with Gmail, Google Docs, Slack, and internal CBT Nuggets software As an IT Instructor, you will receive compensation in the amount of the greater of the sum of the compensation based on actual content production or the annual guaranteed minimum of $66,000, calculated on a per pay period basis. Content production earnings: $2,500 per each completed skill $250 per each completed peer review CBT NUGGETS MISSION To continually improve the effectiveness of learning. CBT NUGGETS BRAND COMPONENTS: Position: The distinct point of difference our brand holds in the minds of our target audience. - IT training you can trust. Personality: The human traits that describe our brand as if it were a person. -Passionate, empathetic, and accountable. Promise: The consistent experience we commit to providing at every touchpoint. - Learner First Interviewing Tips What you say doesn't matter nearly as much as what you do. Prove to us that you have passion, attention to detail, a good work ethic, and are an independent thinker through your preparation for the interview. Imagine yourself as already having the job and focus on telling us how you will help CBT Nuggets accomplish its mission with your help. Sign up for the free trial and learn about the CBT Nuggets offering. Every teammate at CBT Nuggets has to understand our customer and our product. Prepare as if you're already on the team. Don't be nervous, there's no reason to be. If you feel nervous, channel that energy into better use. Smile, and enjoy the process. Third-Party Solicitation Headhunters and recruitment agencies may not directly submit applications for this job posting and are expressly prohibited from reaching out directly to any hiring managers or department heads via phone, email, LinkedIn, or other means of communication. All applications must be submitted directly by the job applicant." Equal Opportunity/Affirmative Action Employer CBT Nuggets provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender (sex), gender identification or expression, sexual orientation, marital status, national origin, age, veteran status, disability, genetic information, height, weight, physical appearance, hairstyle, need for reasonable accommodations, pregnancy, childbirth, lactation or familial status. In addition to federal law requirements, CBT Nuggets complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CBT Nuggets expressly prohibits any form of workplace harassment based on race, color, religion, gender (sex), gender identification or expression, sexual orientation, marital status, national origin, age, veteran status, disability, genetic information, height, weight, physical appearance, hairstyle, need for reasonable accommodations, pregnancy, childbirth, lactation or familial status. Improper interference with the ability of CBT Nuggets' employees to perform their job duties may result in discipline up to and including discharge. CBT Nuggets provides reasonable accommodations for qualified individuals who need accommodation for medical or religious reasons, as provided by law, in regards to candidate selection, job assignment, compensation, training, benefits, promotion, discipline, and termination, unless doing so would result in an undue hardship to CBT Nuggets. The Company is committed to engaging in an interactive process for qualified individuals seeking reasonable accommodations as provided by law. CBT Nuggets actively maintains and regularly updates its Affirmative Action Program. Download CBT Nuggets Employee Privacy Notice

** Computer Information Technology Instructor (Reg FT, 10 month) **Department:** Computer & Info Technology **Campus**: North Campus **Additional Information:** This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than October 7, 2024.. The College cannot guarantee that application materials received after this date will be considered or reviewed. **Transcripts:** Applicants must electronically attach scanable unofficial transcripts when applying to this posting. **Benefits:** At CCAC, we take pride in offering an exceptional benefits package designed to support our employees' personal and professional well-being: * **Comprehensive Health Coverage**: Access to an excellent health plan with a very low out-of-pocket expense network option. * **Generous Time Off**: Enjoy a range of time-off benefits that are tailored to your position, along with a **four-day workweek in the summer** for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty. * **Retirement Planning**: Options include a **403(b) retirement plan with up to 10% employer match** or a **state-defined benefit pension**. * **Financial Peace of Mind**: Employer-paid benefits include **group life insurance**, **short/long-term disability**, and access to **flexible spending accounts (FSAs)**. * **Wellness Support**: Our **Employee Assistance Program (EAP)** is available for confidential support, with resources to address personal and professional challenges. * **Educational Support**: Take advantage of **tuition waivers**, **tuition reimbursement**, **Public Service Loan Forgiveness (PSLF)** eligibility, and a variety of **professional development opportunities** to grow your career. * **Exclusive Employee Perks & Rewards**: Save on theme parks, sporting events, electronics, and more! * **Additional Advantages**: Free employee parking to make your commute easier. **Remote Work Option:** Hybrid (May be subject to change) **Work Hours (for hourly positions):** **Salary Grade:** Per Contract **Job Category:** Faculty/Counselor/Librarian/Ed Tech/Academic Advisor **Employment Type:** Regular Full-Time **Job Slot:** JS 2735 **Job Open Date:** 9/20/2024 **Job Close Date:** **Transcripts:** Applicants must electronically attach scanable unofficial transcripts when applying to this posting. **General Summary:** The primary responsibilities of the faculty are to teach and to develop the curriculum. To meet these responsibilities, faculty must remain knowledgeable about advances in their disciplines, in learning theory, and in pedagogy. Faculty portfolios will include contributions and program development and show evidence of ongoing professional development. **Requirements:** Bachelor's degree in Information Technology, Information Science, Computer Science or a related technology field. The faculty member must possess expert level knowledge in several technology fields such as networks, operating systems, cybersecurity, programming and web development. The faculty member must demonstrate a variety of communication skills appropriate for teaching traditional courses, remote learning courses, internet courses and hybrid courses. Preferred Qualifications: Master's degree in Information Technology, Information Science, Computer Science or a related technology field. Two years teaching or related work experience. Successful completion of one or more recognized industry certifications. **Duties:** - The primary responsibilities of faculty are to teach and to develop the curriculum. Prepare and provide students with course outlines that support learning objectives set forth in the course syllabus. Develop and measure learning outcomes. Assess student performance and maintain grade records. - Create an effective learning environment through the use of a variety of instructional methods. - Collaborate in the development and continued assessment of learning outcomes for use in program reviews and curriculum revision. - Work with other program and/or discipline faculty to complete scheduled program reviews and to use the findings to revise the curriculum. - Participate in appropriate professional development activities to assure currency in both discipline, knowledge and instructional methods. - Participate in department/discipline, division, campus, and college meetings and committees. - Participate in college projects, surveys, studies, and reports that relate to the discipline or program. - Collaborate in the development of program and/or discipline promotional materials. - Maintain five office hours each week. - Support the college's goals. - Perform other related duties as required or assigned.

APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS: Penn State Abington's Science and Engineering Division is accepting applications for an Information Technology Instructor for part-time appointments for 2024 to 2025 Academic Year. Job Duties * The successful candidate will teach higher level courses in information technology which includes principles of programming languages, networking, databases, project management, etc. Requirements and Qualifications * The ideal candidate should be open to offering flexibility in course scheduling and methods of course delivery. * Applicants must have the ability to communicate effectively with an ethnically and culturally diverse student population. * Candidates must have completed at least a masters degree or higher in computer science, information technology or a related field or an equivalent combination of education and experience. * Preference will also be given to candidates with demonstrated excellence in teaching at the college level. Applications will remain active though the end of the Spring 2025 Semester, and will be reviewed as vacancies become available. Applicants must submit an electronic application and include: * A cover letter * A curriculum vitae * A list of courses taught at the college level The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission. CAMPUS SECURITY CRIME STATISTICS: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. Employment with the University will require successful completion of background check(s) in accordance with University policies. EEO IS THE LAW Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. Federal Contractors Labor Law Poster PA State Labor Law Poster Affirmative Action Penn State Policies Copyright Information Hotlines Abington, PA

Clark College is currently accepting applications for a full-time, permanent classified IT System Administration - Entry in the Library. The IT System Administration - Entry position at Clark College plays a crucial role in supporting the institution's mission of fostering an inclusive, equitable, and vibrant community through education and empowerment. Reporting directly to the Technical Services & Systems Librarian, this position is pivotal in ensuring seamless access to learning resources for students, faculty, and community patrons. With a focus on providing essential system administration and support for Library systems and applications, the IT System Administration - Entry is tasked with maintaining the performance of Library services and enabling 24/7 access to resources. This position is eligible for a hybrid work schedule of four days working on campus, and one day working remote. The hybrid schedule is subject to change based on the needs of the college. The role of the IT System Administration - Entry demands specialized technical expertise tailored to Library operations, reflecting the evolving nature of technology within educational environments. The IT System Administration - Entry collaborates extensively with the college's Information Technology Systems (ITS) team as well as colleagues across the Orbis Cascade Alliance to ensure the successful integration of library systems and applications with campus-wide systems, enhancing the overall efficiency and effectiveness of library services. By maintaining the integrity and functionality of library systems, this position supports the institution's commitment to academic excellence and inclusivity by eliminating barriers and providing equitable information access. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. Position Responsibilities JOB DUTIES AND RESPONSIBILITES: Develop and maintain all aspects of online library resources and vendor settings/configurations. Manage the configuration, monitoring, updating, and maintenance of vendor settings and integration for online library resources, involving configuration through proprietary administrative interfaces. Oversee system administration and webmaster duties for various library systems and applications (including Drupal CMS (library website); WordPress CMS; Mantis issue tracking system; Omeka library archival repository system; Dokuwiki local library knowledge base; ClioWeb interlibrary loan management software; Library SharePoint Issue tracking system) and management of test and production servers running these systems and applications. Provide system administration oversight for the EZproxy cloud-hosted authentication server. Perform standard maintenance, preventive maintenance, modification, testing, and debugging on all relevant systems and applications. Establish backup and recovery procedures, perform regular backups, and conduct data/website recovery in case of attack or system failure. Troubleshoot electronic resource access problems. Develop, schedule, and implement plans to evaluate various web usability and accessibility issues and functionalities, ensuring quality and adherence to industry best practices. Evaluate web technologies for possible library application. Serve as the institutional-level system administrator for the ExLibris (Alma & Primo) Shared Integrated Library Management System and representing Clark Libraries with consortia partners and vendors. Collaborate with other library departments to engage in projects concerning Accessibility and Usability. Create training materials, user guides, and establish workflows for content creators and editors. Offer general direction and supervision of the Serials & IT Technician's activities. Generate annual usage statistics and application-specific reports. Perform other duties as assigned. Qualifications POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: Bachelor's degree in Computer Technology or related field. Two (2) years of experience with Library Management Systems. Four (4) years of general IT experience involving system administration and administration of web applications. Demonstrated working knowledge of system administration, web-development technologies, and programming languages (HTML, CSS, JavaScript, PHP, Perl), Content management systems (Drupal, WordPress, Omeka), and technical documentation and communication skills. Working knowledge of various ticketing, issue tracking, and bug reporting/tracking systems. System administration experience with Integrated Library System, preferably cloud-based next generation system such as ExLibris Alma and Primo. Experience installing, configuring and administering Content Management Systems and applications such as Drupal, WordPress, Dokuwiki, Mantis, Omeka or other similar systems and applications. Supplemental Information JOB READINESS/WORKING CONDITIONS: Demonstrated continual professional development to stay current on relevant systems and technologies via one of the following: certificates, webinar and/or conference attendance, online courses and tutorials. Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. The initial appointment will include a 6-month probationary period, and the employee will earn permanent status after successfully completing probation. This position is represented by Washington Public Employees Association. Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. WHAT WE OFFER: A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs. McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant. Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall. Campus bookstore offers snacks, apparel, and specialty supplies. On-campus early childhood education care program (pending registration and availability). Gym and recreation facilities available for membership. Clark promotes wellness with a variety of different workshops and events. SALARY/BENEFITS: Salary Range: $5,891-$7,926/month | Step A-M (commensurate with qualifications and experience) | Range: 03IT| Code: 482SA Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver . APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., January 6, 2024. REQUIRED ONLINE APPLICATION MATERIALS: Clark College online application Current resume, with a minimum of three (3) references listed. Cover letter describing background and experience related to qualifications and responsibilities of the position. Responses to the supplemental questions included in the online application process. Please apply online at ******************* To contact Clark College Human Resources, please call ************** or email *********************. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at ************** or by video phone at **************. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, ************** or ***************************. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: ********************************************************************* ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College's Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision, and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support, and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Michelle Jenkins, Director of Labor and Compliance, ************, *******************, 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources November 19, 2024 24-00154

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Border Enforcement and Management Systems Directorate located in Ashburn, VA. Learn more about this agency Help Overview * Accepting applications * Open & closing dates 01/06/2025 to 01/13/2025 * Salary $142,488 - $185,234 per year * Pay scale & grade GS 14 * Help Location 1 vacancy in the following location: * Ashburn, VA * Remote job No * Telework eligible Yes-as determined by the agency policy. * Travel Required Occasional travel - You may be expected to travel for this position. * Relocation expenses reimbursed No * Appointment type Permanent * Work schedule Full-time * Service Competitive * Promotion potential 14 * Job family (Series) * 2210 Information Technology Management * Supervisory status No * Security clearance Not Required * Drug test No * Financial disclosure No * Bargaining unit status Yes * Announcement number IMP-12656216-LEB * Control number 826228600 Help This job is open to * Internal to an agency Current federal employees of this agency. Clarification from the agency Current U.S. Customs and Border Protection employees who are currently working in a permanent competitive service position Help Duties Joining the Customs and Border Protection Office Information and Technology will allow you to use your expertise designing, documenting and developing software applications. This position starts at a salary of $142,488.00 (GS-14, Step 1) to $185,234.00 (GS-14, Step 10). Apply for this exciting opportunity to strengthen Homeland Security! GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. In this Information Technology Specialist (Application Software/Information Security) position, you will become a key team member of Homeland Security professionals designing, documenting and developing software applications. Typical work assignments include: * Leading a multifunctional development project in software analysis, design, development, and implementation for a new system or major enhancement to an existing system. * Translating and interpreting departmental Information Technology policies, standards and guidelines to agency-wide software design. * Managing information technology (IT) projects to ensure that developed solutions meet customer requirements. * Defining project scope and objectives based on customer requirements. * Overseeing the development, adaptation, and implementation of new application development methods and models that incorporate new technologies. Help Requirements Conditions of Employment * You must be a U.S. Citizen to apply for this position * Males born after 12/31/1959 must be registered with Selective Service * Primary U.S. residency for at least three of the last five years (additional details below) * You may be required to pass a background investigation * CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. * As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. * DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. * Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU. Qualifications Basic Requirement: Individuals must have Information Technology (IT) related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Along with the four competencies listed above you must possess at least one (1) year of specialized experience described below to qualify based on experience. Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Applying application software design and systems engineering theories, concepts and methods. * Applying project management principles and methods, to be compliant with the policies and procedures. * Understanding of IT software concepts, standards, and methods. * Providing expert advice and guidance on a wide range and variety of complex application software designs. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: * Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and * Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/13/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: * Working for the U.S. Government as a federal civilian or as a member of the military * A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government * Participation in a study abroad program sponsored by a U.S. affiliated college or university * Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional information Telework: Teleworkmay be available on a regular recurring or situational basis. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. ******************************************************** You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics). This self-assessment will be used to assess the following technical competencies or KSAs: * Problem Solving * Decision Making * Innovation * Performance and Results Management Software Development * Information Technology Performance Assessment * Stakeholder Management To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment will be used to assess the following general competencies: * Accountability * Attention to Detail * Customer Service * Decision Making * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Reading * Reasoning * Self-Management * Stress Tolerance * Teamwork If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview ******************************************************** In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. * Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. *Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. * Your responses to the job questionnaire: ******************************************************** * Your responses to the USA Hire Competency Based Assessment * Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions. * Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s, along with a statement that provides the following information regarding your most recent political appointment. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. * You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. * Due weight will be given to performance appraisals and incen

Computer Information Technology Instructor (Reg FT, 10 month) Department: Computer & Info Technology Campus: North Campus Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than October 7, 2024.. The College cannot guarantee that application materials received after this date will be considered or reviewed. Transcripts: Applicants must electronically attach scanable unofficial transcripts when applying to this posting. Benefits: At CCAC, we take pride in offering an exceptional benefits package designed to support our employees' personal and professional well-being: Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option. Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty. Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension. Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs). Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges. Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career. Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more! Additional Advantages: Free employee parking to make your commute easier. Remote Work Option: Hybrid (May be subject to change) Work Hours (for hourly positions): Salary Grade: Per Contract Job Category: Faculty/Counselor/Librarian/Ed Tech/Academic Advisor Employment Type: Regular Full-Time Job Slot: JS 2735 Job Open Date: 9/20/2024 Job Close Date: Transcripts: Applicants must electronically attach scanable unofficial transcripts when applying to this posting. General Summary: The primary responsibilities of the faculty are to teach and to develop the curriculum. To meet these responsibilities, faculty must remain knowledgeable about advances in their disciplines, in learning theory, and in pedagogy. Faculty portfolios will include contributions and program development and show evidence of ongoing professional development. Requirements: Bachelor's degree in Information Technology, Information Science, Computer Science or a related technology field. The faculty member must possess expert level knowledge in several technology fields such as networks, operating systems, cybersecurity, programming and web development. The faculty member must demonstrate a variety of communication skills appropriate for teaching traditional courses, remote learning courses, internet courses and hybrid courses. Preferred Qualifications: Master's degree in Information Technology, Information Science, Computer Science or a related technology field. Two years teaching or related work experience. Successful completion of one or more recognized industry certifications. Duties: The primary responsibilities of faculty are to teach and to develop the curriculum. Prepare and provide students with course outlines that support learning objectives set forth in the course syllabus. Develop and measure learning outcomes. Assess student performance and maintain grade records. Create an effective learning environment through the use of a variety of instructional methods. Collaborate in the development and continued assessment of learning outcomes for use in program reviews and curriculum revision. Work with other program and/or discipline faculty to complete scheduled program reviews and to use the findings to revise the curriculum. Participate in appropriate professional development activities to assure currency in both discipline, knowledge and instructional methods. Participate in department/discipline, division, campus, and college meetings and committees. Participate in college projects, surveys, studies, and reports that relate to the discipline or program. Collaborate in the development of program and/or discipline promotional materials. Maintain five office hours each week. Support the college's goals. Perform other related duties as required or assigned.

Summary Organizational Location: This position is with the Department of Homeland Security, within U. S. Customs and Border Protection, Office of Information and Technology, Border Enforcement and Management Systems Directorate located in Ashburn, VA. Responsibilities Joining the Customs and Border Protection Office Information and Technology will allow you to use your expertise designing, documenting and developing software applications. This position starts at a salary of $142,488. 00 (GS-14, Step 1) to $185,234. 00 (GS-14, Step 10). Apply for this exciting opportunity to strengthen Homeland Security! GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. In this Information Technology Specialist (Application Software/Information Security) position, you will become a key team member of Homeland Security professionals designing, documenting and developing software applications. Typical work assignments include: Leading a multifunctional development project in software analysis, design, development, and implementation for a new system or major enhancement to an existing system. Translating and interpreting departmental Information Technology policies, standards and guidelines to agency-wide software design. Managing information technology (IT) projects to ensure that developed solutions meet customer requirements. Defining project scope and objectives based on customer requirements. Overseeing the development, adaptation, and implementation of new application development methods and models that incorporate new technologies. Requirements Conditions of Employment You must be a U. S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U. S. residency for at least three of the last five years (additional details below) You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU. Qualifications Basic Requirement: Individuals must have Information Technology (IT) related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Along with the four competencies listed above you must possess at least one (1) year of specialized experience described below to qualify based on experience. Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Applying application software design and systems engineering theories, concepts and methods. Applying project management principles and methods, to be compliant with the policies and procedures. Understanding of IT software concepts, standards, and methods. Providing expert advice and guidance on a wide range and variety of complex application software designs. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e. g. , Peace Corps, AmeriCorps) and other organizations (e. g. , professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/13/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U. S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e. g. , marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U. S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U. S. government Participation in a study abroad program sponsored by a U. S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U. S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional Information Telework: Telework may be available on a regular recurring or situational basis. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i. e. , physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213. 3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315. 707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Title: Information Technology Instructors (Part-Time) FLSA: Exempt Hiring Range: Commensurate based on qualifications Full Time or Part Time: Part Time Additional Detail Job Description: Virginia Western Community College is a two-year public institution of higher education operating under the Virginia Community College System, a statewide system of community colleges. The College operates under the policies established by the State Board for Community Colleges and the Virginia Western Community College Local Advisory Board. Virginia Western is located on a 70-acre campus in southwest Roanoke, VA. The service region of the College includes Roanoke, Salem, Roanoke County, Craig County, Franklin County, and southern Botetourt County. The College was established in 1966 and has grown from an initial enrollment of 1,352 to its current annual enrollment of over 9,000 students in credit courses and more than 1,400 enrollments in fast-track workforce and continuing education courses Virginia Western Community College, located in the heart of the Blue Ridge Mountains of the Roanoke Valley, is accepting applications for part-time Information Technology Instructors to teach CompTIA courses: A+, Network +, and/or Security + in the Workforce Solutions department. These classes will be held in Roanoke on Virginia Western's main campus. Responsibilities include delivery of course material, classroom set-up, student monitoring, transfer of knowledge in support of certification preparation courses, troubleshooting classroom technical issues, and tracking training equipment usage. Instructor may also assist with content development of training curriculum for open enrollment and customized training. Instructor is expected to maintain credentials in the teaching disciplines and in trends in community college and career/vocational education. Applications will be accepted on a continuous basis. Review of applications will occur when a need arises and will continue until needed positions are filled. Minimum Qualifications: The successful candidate will possess expert skills, knowledge, experience, credentials and education in the IT field. Credentials must include at least one CompTIA certification in A+, Security+, and/or Network+ or the ability to obtain certification prior to teaching. Bachelor's degree in related field or unrelated field with two years of related occupational experience. All Adjunct Faculty positions require excellent oral, written, and interpersonal communication skills; ability to write syllabi and exams; ability to develop learning strategies, curriculum and assessments; as well as the ability to work with adult learners of varying abilities from diverse backgrounds. Additional Considerations: Classroom IT instruction experience instructing A+, Security+, and/or Network+. Experience teaching in a college setting and providing IT instruction in accelerated formats geared towards certification exam preparation. Demonstrated track record of high level of student credential and institutional outcomes with the ability to deliver instruction in classroom, online, and hybrid modes.

Reynolds is one of the largest community colleges in Virginia and serves Virginia's capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population. Part-time adjunct teaching faculty-ranked appointment. For full consideration, the cover letter, resume or curriculum vitae, and unofficial transcripts must be received with the online application submission. Work Schedule Varies depending on class schedules and school needs.

Brightline is seeking a hands on IT Administrator to manage our Microsoft 365 environment, AWS virtual machines, and company-wide IT infrastructure. This hands-on role will involve overseeing all software applications and licenses, hardware inventory, and provisioning, as well as supporting IT audits and cyber security compliance. Brightline is a remote-first organization so this position requires working at our Ashburn HQ to support a remote workforce. This is not a remote position. The ideal candidate will ensure seamless daily IT operations, avoiding any disruptions to our development environment, and be available on-site to troubleshoot and resolve issues as they arise. Key Responsibilities Microsoft 365 & AWS Management: Serve as the primary administrator for Microsoft 365 and manage AWS virtual machines, ensuring secure and efficient operation across the company. Software Management: Administer the full suite of software applications, manage licenses, track software costs, and regularly review software utilization for cost efficiency. Hardware Inventory Control: Maintain a current inventory of all hardware assets and ensure accurate tracking for optimal management. Employee Onboarding and Offboarding: Provision hardware and software for new hires, manage logins and access, and retrieve IT assets from departing employees to ensure secure and efficient transitions. IT Audits & Compliance: Support audits and cyber security compliance initiatives, adhering to controls to maintain a secure IT environment. Email & Network Administration: Manage company email accounts, network configurations, backup storage, and ensure local enclave management is secure and effective. Daily IT Operations Support: Troubleshoot and resolve IT issues in a timely manner to avoid disruptions, supporting on-site needs as . Required Skills and Qualifications Microsoft 365 Administration: Familiarity with the Microsoft 365 suite, including Exchange, Teams, and SharePoint management. AWS Virtual Machine Management: Basic experience managing AWS virtual machines, including provisioning, configuration, and security. Strong IT Fundamentals: Knowledgeable in IT asset management, network configuration, and backup storage solutions. Hardware & Software Provisioning: Experience in provisioning hardware/software, managing licenses, and performing inventory control. Problem Solving & Troubleshooting: Ability to quickly identify and resolve technical issues on-site to maintain smooth operations. Communication Skills: Clear communication skills for assisting employees with IT needs and documenting processes and inventory. Preferred Skills Experience with IT Audits and Compliance: Knowledge of IT audit processes and cyber security control adherence. Network Security & Cybersecurity Awareness: Familiarity with cybersecurity best practices to maintain compliance and protect company infrastructure. Expense Management: Ability to manage and optimize IT expenses, including software license tracking and infrastructure cost reviews. What We Offer Opportunity for Hands-On IT Experience: Work on a variety of IT systems and platforms, gaining valuable experience across Microsoft 365, AWS, and IT asset management. Professional Growth in a Dynamic Environment: Develop skills and advance in a supportive, learning-focused organization. Collaborative Team Culture: Join a team committed to innovation and reliability in support of our development environment. This role offers a unique opportunity to manage the IT infrastructure in a rapidly growing environment. Join us to ensure the smooth operation of essential IT services and support our team with reliable, efficient IT solutions! This position requires the candidate to be a US citizen and to be able to obtain a security clearance.

Education At Work (E@W) enables students from traditionally underserved communities to secure a high-quality post-graduation job through evidence informed work-based learning programs. E@W aims to equip students with the high-value skills and experiences sought in the professional world by offering meaningful work opportunities. If you love the pursuit of excellence and are inspired by empowering a student-centered culture to fulfill the E@W mission, we invite you to learn more. We offer unique opportunities to work on rewarding projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards exceptional work. Job Summary As an IT Support Representative, you will be our internal clients' first point of contact, providing essential technical support and troubleshooting for hardware, software, and network-related issues. You will also assist with system configurations and installations, ensuring smooth operations and high customer satisfaction. Seasonal Position starting 12/01/24, ending 4/30/2025. Primary ResponsibilitiesInstall, configure, and troubleshoot computer hardware and software.Provide client support for program integration and implementation.Identify technical issues and resolve problems via phone, email, or any other electronic medium to onsite and remote-working team members.Configure internet-related software applications.Create new accounts using organization-approved software tools (i.e. Microsoft Active Directory, etc.) Troubleshoot technical and non-technical issues related to systems, web hosting, and services.Evaluate computer system workload capacity to determine feasibility of expansion.Test vendor and client software for compatibility and usability.Assist in training staff on software and hardware use.Other duties as assigned.Knowledge of word processing, database, and Intranet software.Proficient in systems and Internet applications, including web browsers and email.Experience with Desktop, Laptop, Virtual, and Cloud-based programs (helpful). Minimum QualificationsHigh School diploma.Actively enrolled in a technical degree program (preferred).Experience with Cisco, Thin Client, and Cloud based programs preferred.Experience with Microsoft Windows Server/Desktop.Excellent customer service skills.Strong interpersonal and organizational skills.Ability to multi-task and prioritize effectively.Proficient in troubleshooting and problem resolution. Work Requirements/ExpectationsFlexible, 40 hours per week, some weekends required.Flexible hours with in-person office work setting.Must be open to occasional travel as required for business needs.Capable of working at a computer workstation for extended durations.Ability to work independently, demonstrating strong initiative and time management skills.Proficient in effectively collaborating with offsite team members, utilizing digital communication tools. $17 - $20 an hour Non-exempt AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION, AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Data Center IT Infrastructure Technician supports client requests within their space in NTT data centers. The Data Center IT Infrastructure Technician is expected to address customer inquiries via support tickets requests from inception through resolution with minimal or no supervision. This includes but not limited to troubleshooting hardware issues with servers, network devices, cabling, and power connectivity. The Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU's creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals). What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES * Unbox, inventory, and install client hardware such as server, storage, and network devices into client racks. * Ability to manage assets for clients, including but not limited to preforming inventory audits, receiving and shipping equipment. * Ability to coordinate technical tasks with internal groups and manage requests to resolution. * Installation of cabling and cable organization per NTT or client standards, including labeling. * Troubleshooting and diagnostics of enterprise level hardware. * Perform replacement of DIMMs, hard drives, power supplies and other components within server, storage, and network devices. * Ability to understand execute instructions provided by clients and internal groups. * Perform commissioning and decommissioning of hardware. * Installation of cross connects and ability to work with Telco carriers to troubleshoot circuits. * Ability to install and troubleshoot CAT 5E, CAT6, single mode and multi-mode patch cables. * Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations. * Perform installation and maintenance on Power Distribution Units within client enclosures. * Work in a standard ticketing system, providing clear, timely, and appropriate customer communications. * Regularly communicate with employees, contractors, and clients via phone, email, or ticketing system. Periodically join call bridges to troubleshoot and validate infrastructure related issues. * Adhere to Change Control Processes and Standards * Periodically provide corporate desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication services with support from desktop technicians. * Acts as communication coordinator and situation manager during any critical incidents call bridge events. * Performs other duties as assigned. * Support 3rd party vendor activities. * Process all tickets within SLA guidelines and follow procedural requirements. KNOWLEDGE, SKILLS & ABILITIES * Previous experience working in a complex high availability data center environment is preferred. * Working knowledge of data center processes and design (power, cooling, redundancy). * Working knowledge of airflow management best practices. * Working knowledge of computer hardware. * Ability to provide and recommend solutions to internal staff and clients. * Understanding of networking components and infrastructures. * Familiarity with cable management and knowledge of how to run fiber and copper in a data center to include labeling. * Familiarity with patch panels. * Knowledge of copper and fiber cable testing equipment. * Excellent troubleshooting and problem resolution skills. * Able to operate material handling equipment - server lifts and pallet jacks. * Ability to demonstrate effective team and interpersonal skills. * Experience with Data Center incident resolution, asset management, and logistics. * Critical thinking and decision making related to outage risk assessment. * Regular, predictable attendance is essential for satisfactory performance. * Strong understanding of servers, routers, network switches, and patch panels. Must understand how devices are interconnected and how to troubleshoot hardware and layer 1 connectivity issues. * Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc. * Experience with active directory, Office 365, and enterprise level ticketing systems. * Experience with laptops, desktops, docking stations, and enterprise level peripherals. * Experience with participating and supporting critical incidents (incident call bridges, communications, and administration of critical incidents). * Understanding of console cables, basic network commands, and SSH/Telnet clients such as Putty. * Must have the ability to communicate effectively both written and verbally. #GlobalDataCentersCareers EDUCATION & EXPERIENCE * High School Diploma or GED required. * 3-5 years of data center environment or help desk experience is required. * CompTIA A+ certification or equivalent experience required. * CompTIA Network + and BICSI Installer 1 certification preferred. PHYSICAL REQUIREMENTS * Physically assist in moving and racking equipment. * Able to climb a ladder and work on a raised platform. * Able to safely lift and move up to fifty (50) pounds. * Must have the ability to perform office-related tasks which may include prolonged sitting or standing. * Must have the ability to move from place to place within an office environment. * Must be able to use a computer. * Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers. WORK CONDITIONS * Data Center environment with varying temperatures and loud noises; extensive daily usage of workstation or computer. This position may require rotating schedule to support a 24/7 support schedule. SPECIAL REQUIREMENTS * Must work on-site; no telecommuting permitted. * Must be comfortable working in a highly critical, fast paced environment with shifting priorities. * Must possess a current, valid state-issued driver's license. * Must be flexible in schedule to support department needs as needed. (Coverage for In-Fill type projects, PTO, sick leave, etc.) * Must satisfactorily pass or complete any required client background checks or training. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 27.80 - $ 34.70 and is eligible for overtime pay in accordance to local state and federal 'Wage and Hour' requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team. Grow Your Career with NTT DATA The Data Center IT Infrastructure Technician supports client requests within their space in NTT data centers. The Data Center IT Infrastructure Technician is expected to address customer inquiries via support tickets requests from inception through resolution with minimal or no supervision. This includes but not limited to troubleshooting hardware issues with servers, network devices, cabling, and power connectivity. The Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU's creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals). What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES * Unbox, inventory, and install client hardware such as server, storage, and network devices into client racks. * Ability to manage assets for clients, including but not limited to preforming inventory audits, receiving and shipping equipment. * Ability to coordinate technical tasks with internal groups and manage requests to resolution. * Installation of cabling and cable organization per NTT or client standards, including labeling. * Troubleshooting and diagnostics of enterprise level hardware. * Perform replacement of DIMMs, hard drives, power supplies and other components within server, storage, and network devices. * Ability to understand execute instructions provided by clients and internal groups. * Perform commissioning and decommissioning of hardware. * Installation of cross connects and ability to work with Telco carriers to troubleshoot circuits. * Ability to install and troubleshoot CAT 5E, CAT6, single mode and multi-mode patch cables. * Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations. * Perform installation and maintenance on Power Distribution Units within client enclosures. * Work in a standard ticketing system, providing clear, timely, and appropriate customer communications. * Regularly communicate with employees, contractors, and clients via phone, email, or ticketing system. Periodically join call bridges to troubleshoot and validate infrastructure related issues. * Adhere to Change Control Processes and Standards * Periodically provide corporate desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication services with support from desktop technicians. * Acts as communication coordinator and situation manager during any critical incidents call bridge events. * Performs other duties as assigned. * Support 3rd party vendor activities. * Process all tickets within SLA guidelines and follow procedural requirements. KNOWLEDGE, SKILLS & ABILITIES * Previous experience working in a complex high availability data center environment is preferred. * Working knowledge of data center processes and design (power, cooling, redundancy). * Working knowledge of airflow management best practices. * Working knowledge of computer hardware. * Ability to provide and recommend solutions to internal staff and clients. * Understanding of networking components and infrastructures. * Familiarity with cable management and knowledge of how to run fiber and copper in a data center to include labeling. * Familiarity with patch panels. * Knowledge of copper and fiber cable testing equipment. * Excellent troubleshooting and problem resolution skills. * Able to operate material handling equipment - server lifts and pallet jacks. * Ability to demonstrate effective team and interpersonal skills. * Experience with Data Center incident resolution, asset management, and logistics. * Critical thinking and decision making related to outage risk assessment. * Regular, predictable attendance is essential for satisfactory performance. * Strong understanding of servers, routers, network switches, and patch panels. Must understand how devices are interconnected and how to troubleshoot hardware and layer 1 connectivity issues. * Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc. * Experience with active directory, Office 365, and enterprise level ticketing systems. * Experience with laptops, desktops, docking stations, and enterprise level peripherals. * Experience with participating and supporting critical incidents (incident call bridges, communications, and administration of critical incidents). * Understanding of console cables, basic network commands, and SSH/Telnet clients such as Putty. * Must have the ability to communicate effectively both written and verbally. #GlobalDataCentersCareers EDUCATION & EXPERIENCE * High School Diploma or GED required. * 3-5 years of data center environment or help desk experience is required. * CompTIA A+ certification or equivalent experience required. * CompTIA Network + and BICSI Installer 1 certification preferred. PHYSICAL REQUIREMENTS * Physically assist in moving and racking equipment. * Able to climb a ladder and work on a raised platform. * Able to safely lift and move up to fifty (50) pounds. * Must have the ability to perform office-related tasks which may include prolonged sitting or standing. * Must have the ability to move from place to place within an office environment. * Must be able to use a computer. * Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers. WORK CONDITIONS * Data Center environment with varying temperatures and loud noises; extensive daily usage of workstation or computer. This position may require rotating schedule to support a 24/7 support schedule. SPECIAL REQUIREMENTS * Must work on-site; no telecommuting permitted. * Must be comfortable working in a highly critical, fast paced environment with shifting priorities. * Must possess a current, valid state-issued driver's license. * Must be flexible in schedule to support department needs as needed. (Coverage for In-Fill type projects, PTO, sick leave, etc.) * Must satisfactorily pass or complete any required client background checks or training. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 27.80 - $ 34.70 and is eligible for overtime pay in accordance to local state and federal 'Wage and Hour' requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: On-site Working Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today