Information Technology Internship Jobs in Anchorage, AK

Calista CorporationRegular The Helpdesk Support Technician I is an entry-level position. This position provides front-line technical support for end users' computer systems, hardware, and software. This position will also work with network administrators to ensure the system runs optimally for Calista Corporation and its subsidiaries. ESSENTIAL FUNCTIONS: Respond to customer telephone calls, emails, and personnel requests for technical support, technical queries, and questions. Identify, research, and resolve technical problems for customers either remotely or in person. Provide end-user support and training on computers, network systems, telephones, printers, and related equipment. Install, modify, and repair computer hardware and software. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals for users. Follow up with customers to ensure issues have been resolved. Document, track, and monitor computer issues to ensure a timely resolution. Participate in company-required training. Participate in developing department goals and objectives. Work closely with all the associates to ensure a positive work environment. Continue to help build and maintain a first-rate team. Travel between business locations to provide IT services. Work in a constant state of alertness and in a safe manner. Perform other duties as assigned. SUPERVISORY FUNCTIONS: This job has no supervisory responsibilities. KNOWLEDGE, SKILLS, & ABILITIES: General knowledge of Remote Access products such as Citrix. General knowledge of commonly used concepts, practices, and procedures of computer science. Excellent organizational time management skills with the ability to prioritize, multi-task, and confidentially process and maintain data accurately. Basic computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs. Excellent interpersonal skills to work effectively and cooperatively with all levels of management and staff. Effective oral and technical written communication skills to effectively communicate information to others and present information in front of a group. Ability to use general office equipment such as fax, phone, copier, etc. Strong customer service skills, including active listening, prompt service and follow-up. Ability to convey information clearly, effectively, and professionally. Active listening skills: attentiveness when listening to others to understand, ask appropriate questions, etc. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent analytical skills with the ability to evaluate data and consider decision impact across multiple areas. Strong decision analysis and problem-solving skills. Effective interpersonal and leadership skills. Ability to learn and understand corporate policies and procedures and how they relate to Calista's goals. Ability to draw conclusions and justify decisions. Highly self-motivated; able to work on own initiative. The ability to work effectively in a stressful environment. MINIMUM QUALIFICATIONS: High School Diploma or GED equivalent, associate or bachelor's degree in computer science or related field is strongly preferred. Industry standard IT certifications such as CompTIA A+, NET+, or Microsoft can be used in leu of experience. Related experience using software and remote access packages like Microsoft Office Suite and Citrix desired. Proven work experience in an area that required high levels of customer service. Valid state driver's license and be qualified to operate a vehicle under Calista's Driving Policy conditions. Ability to pass a background, drug, and reference check. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Calista Corporation IT team has a fast-paced, multi-tasking customer service-oriented office environment requiring a high degree of efficient and effective performance. Adaptability regarding schedule and task changes is necessary to accommodate changing priorities. Overtime will be necessary at times. PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Anchorage, AK and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Recommend systems modifications to reduce user problems. Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. Install operating system patches, upgrades etc. via SCCM Software Center Provide remote support services for telework/home users. Help ensure user applications work over VPN and/or Citrix. Manage user relocation requests Ensure devices are properly encrypted. Local On-Site Cabling Provide on-site support for enterprise groups such as the network and security operation centers. Restart network equipment, including switches and routers as directed by enterprise networking. Replace defective network equipment. Wireless Services Assist users with mobile communication devices. Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping. Asset Inventory Support Assist with physical inventory as needed. Assist with receiving and receipting property. Disposal Preparation Support Process computer equipment for disposal. Ensure disposal policies are properly employed. Ensure all devices are fully wiped of information before leaving the facility. Video Conferencing and Audio/Video O&M Troubleshoot system problems. Work with support staff for remote troubleshooting and repairs. Assist in setting up presentation devices and video conferencing units. Support pre/post application releases Gather analyze, and report end-user support trends Other duties as assigned #JM #JP #NSS#NEON#DL Qualifications Required Skills and Experience High School with 5-8 years (or commensurate experience) US Citizen High degree of technical proficiency Excellent problem-solving skills and analytical abilities Preferred Skills and Experience Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role Certification in Microsoft Operating Systems Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA Security+ Clearance Required: Must be able to obtain and hold a Public Trust Clearance. Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $66,000.00 - USD $66,000.00 /Yr.

At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us? This is an on-going posting. Applications will be reviewed year-round for this position and filled as vacancies become available. Please note you may not be contacted immediately. Applications will be actively reviewed for all current and future openings. Primary Duty Support internal and external customers with applications, software, and/or hardware. Examples of Job Duties Submit and monitor regular production jobs e.g. Bill cycles, monthly operational reports. Answer calls, conduct initial triage and open tickets. Plan, schedule, create, maintain and document (ROBOT) scheduled production jobs. Notify appropriate contact of system outages or degradation. Run diagnostics on servers. Perform other duties as assigned. Respond to trouble tickets generated by Help Desk staff to assist internal users with PC related problems. Answer and troubleshoot internal customer calls to the Help Desk. Install software. Provide excellent technical and customer service by answering & troubleshooting customer calls and/or via online chat. Provide technical assistance to help customers resolve Internet, wireless, and phone issues. Use ticketing system to establish customer account trouble history. Create new tickets to document troubleshooting steps taken to resolve customer issues. Meet or exceed service level agreements that will provide an outstanding customer experience. Work other queue assignments and special projects as assigned, to be accomplished while tech is between customer calls. Monitor assigned queues. Perform other duties as assigned. Minimum Qualifications Minimum Education and Experience Required High School Diploma or equivalent and a minimum of two years' experience working with PC's. Basic knowledge of PC software and Microsoft office. Preferred Qualifications One Year of experience in the field of Internet Technical Support. Additional Job Requirements External applicants must successfully pass a pre-employment suitability assessment and drug test. We hope you'll join us as we change lives through technology.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls are paid at $50 each Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Technology/Computer Technician Date Available: ASAP Attachment(s):

Information Technology/Temporary Tech Support Additional Information: Show/Hide Bargaining Unit: Temporary Work Year: Varies Work Day: Varies Wage: $16.00 per hour The Temporary Technical Support position is hired for specific short term projects. The temporary tech is tasked by the technical support supervisor or the technical support specialist II. Job Requirements The following are required: * A high school diploma or equivalent. * Demonstrated ability to troubleshoot and correct problems relating to operating systems and applications for both Windows and Apple platforms. * Must have exceptional interpersonal skills and the ability to calm and work with irritated and discouraged users. * Must have exceptional listening and logical reasoning skills to analyze problems and determine effective solutions. * Must be prepared to work outside normal working hours as required. * Must have own transportation with a current Alaska driver's license and be prepared to use it on company business. The following are preferred: * A rudimentary understanding of computer connectivity. * Ability to follow directions consistently and thoroughly. * Ability to establish and maintain productive working relationships with others. Essential Job Functions * Changes printer configurations. * Turns computers on and verifies they are connected to the network. * Assists the Information Technology supervisor and network and support center staff to monitor application connectivity over the ASD network. * Installs new computers and migrates user files and applications from existing computers. Physical/Mental Demands The physical demands of this job require frequent standing, walking, sitting, speaking, and hearing. Specific visual abilities are also required. The employee is regularly required to reach with his/her hands and arms and occasionally lift items weighing less than 40 lbs. Additionally, the employee must be able to communicate by oral and written means in an appropriate business manner and have cognitive skills to understand instructions, readily recall facts and details, handle conflict, and make effective decisions under pressure. The employee must have the ability to effectively manage the stress of working with students, parents, and other employees representing diverse cultures, personalities, and work styles in a dynamic work environment. The Anchorage School District is committed to providing reasonable accommodations, according to applicable state and federal laws, to all individuals with qualified physical or mental disabilities. Work Environment Work is performed in a professional environment with a wide variety of individuals having differing functions, personalities and abilities, including working with diverse groups of people in a variety of different settings. While performing the duties of this job the employee may be regularly exposed to a video display. The employee may be exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Additional Job Information This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties as requested by any person authorized to give instructions or assignments. Anchorage School District employees must possess the ability to read and write in English. This includes the ability to communicate in English with school staff, coworkers, and the public. Employees must also have the ability to comprehend and carry out oral and written directions and understand and follow English instructions and written documents. Offers of employment are contingent upon completion of a satisfactory criminal background check. This position may be required to work in ASD facilities on the military installations (JBER). Please visit ************************************* for additional information. The Anchorage School District is an Equal Opportunity Employer.

*Must have experience with network multi-function printers.* This is a short term, full time contract position with our client in Anchorage, AK. The dates of this role are from 6/14-7/31 . * EDHP Certification required.* is 8AM-5PM, Monday-Friday .** Primary Responsibilities: +Assist with data collection of network printers. +Assist in the day to day installation process of network printers and MFDs. +Verifying delivery, placement, installation, device moves and removals, and all associated documentation/tracking of work completed. *To be considered for the role, you must have a clean and valid driver's license. We are a drug free workplace and do conduct background checks.* The position pays at the $18.00-$19.00 per hour payrate and cannot be negotiated. Please submit a resume for consideration. Qualifications Skills required: +Highly organized. +Strong attention to detail. +Ability to pass a drug and government secrity background test. +1-2 years IT experience preferred +Extensive walking is required outside and up staircases + Lifting of heavy devices and maneuvering them into tight areas * EDHP Certification required.* All your information will be kept confidential according to EEO guidelines. Qualifications Qualifications Skills required: +Highly organized. +Strong attention to detail. +Ability to pass a drug and government secrity background test. +1-2 years IT experience preferred +Extensive walking is required outside and up staircases + Lifting of heavy devices and maneuvering them into tight areas * EDHP Certification required.* Additional Information All your information will be kept confidential according to EEO guidelines.

GCI's Desktop Technician I will be responsible for providing local and remote company employees and contractors with technical support for their desktop hardware, software, and operating system requests and issues. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Design, develop, test, and implement IT solutions that benefit company business improving processes, applications, and utilities, while providing local and remote employees and contractors with technical support for desktop hardware, software, and operating system issues following documented established procedures. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Actively pursuing training and development opportunities to enhance technical skills and knowledge base. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. The ability to multi-task and adapt to multiple changing priorities is essential. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to build and maintain effective working relationships with customers, management staff, and peers. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Strong interpersonal and communication abilities, both written and verbal, while communicating with technical and non-technical customers. Excellent documentation and organizational skills. Excellent active listening and problem-solving skills with the ability to analyze, troubleshoot and resolve user's problems utilizing unified communications tools and in person. Installation and configuration of recent and current Windows OSs, Mac iOs, Intel-based desktop, laptops, and mobile devices, IP-based wired and wireless networks, MS Office Applications, ticketing applications, and Point-of-Sale systems. Apple OS and iOS app support, upgrades, and general troubleshooting. Utilizing JAMF environment to include installations, configurations, and recovery solutions. Software and hardware deployment tools required for developing and deploying images in an enterprise-wide environment. Setup and configure local and network-attached devices. Knowledge of industry standards for network wiring, wireless networks, and installation and maintenance procedures of computer systems' hardware and software. Knowledge of remote access tools such as Beyond Trust Remote Support/Bomgar used to remediate and coordinate remote computer issues and software installs. Level Definition Position Title: Desktop Technician I Grade: T05 Additional Job Requirements: This is an entry level position within the IT desktop career path. Must have a basic understanding of telecommunications; provide employees and contractors with technical assistance with computer hardware, software, and Operating System configurations and issues. Provide technical assistance in person, remotely, and via unified communications methods. Working under close supervision will execute basic troubleshooting, analyzing and resolution for computer hardware and software support issues. Work with internal employees and external contracting customers in analyzing, troubleshooting, and resolving computer hardware and software support issues. Image and deploy desktops, laptops, and mobile devices as needed for new hires, local and remote repairs, and upgrades, providing users with informal training on computer applications and hardware best practices, and provide customer service from front counter. Update status and/or resolve Tier II support tickets according to priority in the Cherwell and JIRA ticketing systems, documenting root cause and detailed resolution as work is performed. Utilize standard diagnostic tools to troubleshoot and resolve issues with Windows and MAC iOS computers, mobile devices, network connections, point of sale systems, printers, and IP phones. Maintain current Desktop Services SOPs (Standard Operation Procedures), and regularly update any changes through the Knowledge Support Center using enterprise knowledge article repositories. Prepare equipment for shipping and warehouse pickup. Receive, document and inventory incoming packages. Minimum Qualifications: Required: High School diploma or equivalent. Minimum two (2) years of experience in technical customer support, desktop users with hardware and/or software applications. Preferred: Associate degree in information technology/Systems, Computer Science, Communications, electronics, telecommunications or related. Telecommunications experience. CompTIA A+ or CompTIA Network+ ITIL Foundations/ACSP/MCP/MCDST/HDI-DST Other telecom industry or job specific certifications. Required at ALL Levels DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.\ All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Satincorp (****************** is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise. We guarantee you the best rate for your skills and performance. Job Description Location: Anchorage, AK Duration: 12 Months TYPICAL WORK PERFORMED Provide administrative support for procurement > Research and Approve IT purchase request Assist with quotes for IT purchases Assist with new contract procurement and renewal of existing contracts Develop, design, and implement IT asset management business processes Provide general IT budget tracking and support Assist with Contract terms and conditions Manage Contracts Database Write Scopes of Work (SOW) Develop Short Form Contracts and SOW > Research Contracts available for IT Solutions Develop /update templates for IT Procurement Additional Information Raj Talukdar ************

This position is for individuals interested in beginning their careers as technicians with projects affiliated with the University of Alaska Anchorage, Applied Environmental Research Center. Candidate will learn essential skills for performing work on research projects with the federal family. This is an entry level position but a great way to learn getting hands on experience. We are hiring three (3) positions. The Applied Environmental Research Center (AERC) is a center within the Business Enterprise Institute (BEI). The BEI provides a platform for a high-level consultancy between industry and the University of Alaska (UA), while serving as a bridge to resources, expertise and talents across the entire UA system. Offering economic development related research and technical assistance, high-level professional education, small business development services, and youth entrepreneurship programming, the work of the BEI not only links UA economic development programs, but also supports business and entrepreneurial capacities across Alaska. To thrive in this position, individuals must have an attention to detail eye with the ability to be flexible. No two days will be the same! The successful candidate should enjoy office work with the occasional out of the office Center activities. The Center manages numerous projects for the federal family and being personable and getting the job done are key! Minimum Qualifications: High School graduation and six months office/administrative experience, or an equivalent combination of training and experience. Position Details: This position is located on the UAA campus in Anchorage. This is a part-time, term-funded, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 74, based on education and experience. Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified. *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Justin Hall, Office of Research HR Coordinator at ****************** All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.

Opened Area(s) of Consideration: 1, 2, 3 DEFINITION OF AREA(S) OF CONSIDERATION: Area 1 - AKNG Permanent or Indefinite technicians. Area 2 - All AKNG members. Area 3 - All other current military members who are eligible to join the Alaska Air National Guard. PDCN: D1822000 MPCN: 341087417 Selecting Supervisor: Ryan M. Wiese Help Overview * Accepting applications * Open & closing dates 04/09/2025 to 05/12/2025 * Salary $94,341 - $122,636 per year * Pay scale & grade GS 11 * Help Location 1 vacancy in the following location: * Elmendorf AFB, AK 1 vacancy * Remote job No * Telework eligible No * Travel Required Occasional travel - Training, TDY's, etc... * Relocation expenses reimbursed Yes-Relocation and/or recruitment incentives may be available, if eligible. Incentives are subject to funding availability. PCS is not authorized. * Appointment type Permanent * Work schedule Full-time * Service Excepted * Promotion potential 11 * Job family (Series) * 2210 Information Technology Management * Supervisory status No * Security clearance Top Secret * Drug test No * Financial disclosure No * Bargaining unit status Yes * Announcement number AK-12720686-AF-25-100-B * Control number 835033100 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. * Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. * National Guard and reserves Current members, those who want to join or transitioning military members. Help Duties Designs and engineers IT networks carried over various transmission systems such as multi-channel satellite, troposphere scatter systems, Line-Of-Sight (LOS) RF radios, LOS laser radios, and cable systems. Engineers and designs router-to-router connections utilizing military and commercial protocols, switch-to-switch trunking, circuit configurations through military and commercial multiplexers, and asynchronous transfer mode (ATM). Develops plans for employment of communications systems to support operations in support of training and the deployed warfighter. Plans and designs Wide Area Networks (WANs) consisting of Commercial Off the Shelf (COTS) and Military Specification (MILSPEC) components to operate IAW accepted Information Technology (IT) security policies using network planning tools. Determines operational, technical and support requirements for the location, installation, operation and maintenance of network equipment and systems. Coordinates and conducts operational tests and evaluations of designed networks to optimize capabilities. Reviews and analyzes data, makes technical judgments, and prepares decisions and recommendations concerning the quality, acceptability, and/or need for changes/improvements. Utilizes a broad knowledge of IT concepts, principles, methods and practices to identify, coordinate, and implement actions required to provide network services that support a requesting agency's requirements. Identifies potential network and transmission deficiencies in planned or current operational networks. Manages frequency assignment and control of operating frequencies. Provides technical guidance and direction for different aspects of radio frequency spectrum analysis to the warfighter. Determines the compatibility of frequency assignments for fixed station and/or mobile radio, radar, satellite links, and other systems used by the military. Coordinates frequency assignments with DOD, MAJCOM, ANG, base, and unit spectrum managers. Conducts transmission path analysis (path profiling) with various computerized programs. Coordinates with external agencies for satellite and gateway access for IT systems in support of warfighter and training requirements. Determines requirements and requests resources from different agencies to support contingency and/or training networks. Coordinates with supported agencies on IT network requirements. Contacts Defense Information Systems Agency (DISA), Major Commands (MAJCOMs), or other agencies to coordinate operations between aligned units and the Global Information Infrastructure. Represents the organization in conferences or with committees to establish standard methods and operating procedures to accommodate mission requirements. Prepares recommendations concerning the quality, acceptability, and/or need for changes/improvements. Plans, develops and administers operations plans and applicable annexes by developing short and long range procedures to meet mission requirements. Ensures procedures are identified for status reporting for operations. Interprets and applies joint standards when designing IT networks and/or systems to meet mission objectives. Develops, implements and maintains work center training programs. Plans and schedules tasks and training activities for drill status guard members. Oversees and conducts on-the-job training (OJT) for personnel. Creates and develops lesson plans. Ensures availability of facilities and training aids. Monitors the training status of personnel and ensures that supplemental and/or remedial training is accomplished. Responsible for documentation of accomplished training in a timely manner. Utilizes automated training documentation system. Responsible for mobilization readiness of section personnel and equipment. Performs other duties as assigned. Help Requirements Conditions of Employment * Alaska Air National Guard membership is required. * Males born after 31 December 1959 must be registered for Selective Service. * Federal employment suitability as determined by a background investigation. * May be required to successfully complete a probationary period. * U.S. Citizenship is required and the incumbent must be able to obtain and maintain a Top Secret Clearance. * Bargaining Unit: Bargaining * APPOINTMENT FACTORS: Excepted/Enlisted in the Alaska Air National Guard. * MILITARY GRADE REQUIREMENT: Due to the nature of this position, the minimum military grade of this position is Airman Basic (AB/E-1), and the maximum military grade is Technical Sergeant (TSgt/E-6). * This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. * Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission. * Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day. Qualifications To qualify, you must have the required Experience, Specialized Experience, or Education as outlined below: Experience Experience must be IT-related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. GS-11: Must have IT-related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Additionally, must have at least 1-year Specialized Experience equivalent to at least the next lower grade, GS-09. Specialized Experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Experience providing technical and analytical guidance and support for the design of information technology (IT) networks that interconnect tactical sites through a variety of transmission media, considering the needs of requesting agencies, tactics and doctrine. or Education Possesses a Ph.D., equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree. Note: To qualify using education as the basis, you must include a copy of your transcript. Experience Requirements Resume must have complete dates and hours worked per week for each occurrence of both civilian and military employment (Example: 2 JAN 1980 to 3 MAR 1981; 0800-1630 M-F or JAN 1980 to MAR 1981; 40 hrs/wk). Use of year only will result in disqualification. The duties listed must fully substantiate -in your own words- that you meet the minimum requirements and specialized experience listed above, in detail; otherwise, you will not be considered qualified for this position. Length of time is not of itself qualifying. Your experience will be evaluated on the basis of duties performed. Your record of experience and/or training must show possession of the following knowledge, skills and abilities needed to fully perform the duties of the position: * Expert knowledge of the mission, objectives, terminology, and management practices in the organization to recognize probable areas of interaction and overlap between proposed and existing systems. * In-depth knowledge of commonly used communications systems, technology, and operations, as well as established methods, procedures, regulations and other guides that relate to a particular area. * Comprehensive knowledge of IT concepts, principles, methods and practices to plan network services that support customers' requirements. * Ability to define problem areas, gather and analyze factual data, and form and communicate conclusions and recommendations. * Knowledge of communications systems and network systems technology and operations, sufficient to plan, manage, integrate, and/or execute communications and network systems, services, or operations needed to satisfy the customer's needs. * Knowledge of network systems design, development, testing, installation, operation, management, and maintenance. * Comprehensive knowledge and skill in applying DoD, AF, and NGB policies, standards, directives, and operations manuals to perform systems analysis, evaluate approaches, offer advice, define alternative approaches, and coordinate requirements regarding the merits of proposed applications, design changes, etc., for the customer. * In-depth knowledge of hardware, software, network operations functions, packet switching, communications protocols, and diagnostic tools to analyze difficult and complex system and end user problems, furnish assistance, and provide resolution. * Skill in relating the facets of the work to the overall network architecture and overall project scope to evaluate new systems to be integrated or converted so they work within current or proposed architecture and provide alternatives, costs, training concerns, and recommendations for conversion and/or integration. * Knowledge of the Spectrum Management Program policies and requirements to include use of automated spectrum management software tools. * Knowledge of troubleshooting techniques and data analysis to define problem areas, gather and analyze factual data, and formulate conclusions and recommendations. * Knowledge of system integration planning in relating the facets of the work to the overall network architecture and overall project scope to evaluate new systems to be integrated or converted so they work within current or proposed architecture and provide alternatives, costs estimates, and identify training concerns. Supervisor Desirables * Ability to plan, organize, and carry out assignments, coordinate work with others, and determine the approach and methodology to be used, keeping the supervisor apprised of potential problems. Clears approaches with the supervisor that may have potential policy impact. * Ability to utilize technical orders, manufacturers' specifications, knowledge of established procedures, and guidance from the communications community. Other guidelines consist of federal, NGB, AF, ANG, and DoD regulations, as well as policies, standards, and objectives that are general in nature. * Knowledge of various communications systems, dissimilar computers, automated processes, and methodologies in designing and engineering data and voice networks carried over multiple transmission systems. Ability to identify and define problems and determine appropriate solutions from many different options. Ability to use a variety of techniques and methods to evaluate alternatives. Additional information * THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION. CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION 8570.01-M * The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission. * If you are a current Federal employee or former Federal employee, you must submit a copy of your latest SF-50 "Notification of Personnel Action" and/or a copy of the SF-50. You may submit your most recent performance appraisal. * The National Guard is exempt from the Veterans Preference Act. Submission of a copy of your DD-214 is not required unless you are hired for technician position. * If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency. * Cost of Living Allowance (COLA): Entitled to 1.49% COLA in addition to base salary, subject to change. * Direct Deposit Program: If selected for technician position with the Alaska National Guard, you will be required to participate in the Direct Deposit Program. (Salary will be automatically deposited to bank/credit union account). * Military Bonuses And Student Loan Repayment Program: If you are selected for this position, you should always check with your servicing incentive manager (AKARNG - J1 or AKANG - Retention Office) to verify how accepting this position will affect your entitlement prior to considering an offer of employment. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, a review of your application/resume will be made to determine your Area of Consideration (AOC) and to ensure you meet the basic eligibility and minimum job requirements. Your initial rating will be based on your responses to the questionnaire in this document. This process measures the degree to which your background matches the knowledge, skills and abilities required for this position. Your final rating will be based on our evaluation of your responses, as verified through a review of your resume and other supporting documents. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your eligibility and rating. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Information Technology Configuration Management, Oral Communication, and Technical Competence * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To determine your qualifications for this position, you must submit a complete Application Package which includes: 1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed. 2. Questionnaire. This is accomplished by submitting the application. There is nothing that needs to be attached to this application to meet this requirement. 3. Any additional documentation you wish to submit for consideration Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or any other written format you choose to describe your job-related qualifications can be submitted electronically using the document upload process. We recommend using the resume building within USAJOBS. Please log into USAJOBS, go to your "Documents", make sure you're in the "Resumes" section and select the "Upload or build resume" button, then click on "Build resume". Please be sure to include all of the following information in your resume: Job Information: * Vacancy Identification Number, title, grade and location for which you are applying. Personal Information: * Full name, mailing address (with zip code) and day/evening telephone numbers (with area code). * Country of Citizenship. * If ever employed by the Federal Government, please show the highest Federal civilian grade held, job series, and dates of employment in grade. Education: * H

Security-focused IT Opportunity InfoDefense is poised to grow by double digits this year, and we want you to be a part of that growth. Utilize your IT skills in a dynamic, fast-paced environment to service our Alaska-based customers. This is primarily a remote work position; however, the right person for this position must live in the Anchorage area and be authorized to work within the United States. Job Description InfoDefense is seeking a skilled IT Specialist to join our team. This role involves configuring and maintaining highly secure systems to ensure compliance with CMMC and other cyber security frameworks. Our IT Specialist will be responsible for configuring, managing, and troubleshooting various hardware, software, networks, and cloud services for our Alaska-based customers. Key Responsibilities Configure and maintain Windows and Linux server operating systems Perform system patch management and updates Implement and manage cyber security technologies Configure and maintain Microsoft 365 Entra, Exchange, Teams, PowerBI, SharePoint, and OneDrive Manage automated desktop application deployments via Microsoft 365 Intune Configure and maintain customer cloud infrastructure such as Azure and/or Amazon Web Services Assist customers calling into the service desk with IT-related problems Troubleshoot network connectivity issues Analyze and resolve issues with IT equipment including printers, servers, and networks Monitor network infrastructure devices utilizing existing system monitoring tools Ensure that the electronic data traffic, networks, and systems are operating without interruption Implement and manage disaster recovery and back-up procedures Participate in cyber incident response exercises and contribute to the cyber incident response team Create and manage user accounts and configure access permissions Maintain and optimize previously established change, backup, and service desk procedures Qualifications Bachelor's degree in Information Technology or a related field Proven experience in network and system administration Proficient in managing Windows and Windows Server operating systems Proficient in managing Debian or Red Hat Linux operating system 2 years Network troubleshooting 2 years Microsoft 365 Management Experience with database management systems Knowledge of firewall technologies Experience with enterprise change management processes Excellent problem-solving and troubleshooting skills Ability to work independently and as part of a team Strong communication and interpersonal skills Preferred Skills and Experience Knowledge of one or more scripting languages Python, Bash, PowerShell, etc. Experience managing Amazon Web Services and/or Azure Fundamental understanding of NIST SP 800-171, CMMC 2.0, or other regulatory standards Industry Certifications such as Security +, Network+. CCNA, CEH, CISSP, Fortinet NSE4, Microsoft) Familiarity with cyber incident response practices Military service is a big plus Compensation InfoDefense offers a generous base salary along with performance-based bonuses, a 401k retirement plan, and additional health, dental, vision, life, short and long-term disability benefits. All candidates are required to submit to a background check prior to beginning work. About InfoDefense A turn-key cyber security solutions provider, InfoDefense provides best-in-class information protection; network security; system security; identity and access management as well as IT governance, risk and compliance solutions. With a current focus on Department of Defense contractors with Cyber Security Maturity Model (CMMC) compliance requirements, InfoDefense has also served financial services, healthcare, retail, high-technology, manufacturing, and government customers since 2001. As an equal opportunity employer, InfoDefense is headquartered in the Dallas-Fort Worth metropolitan area with a presence in other locations within the United States.

Job Title: Youth Employment Program Intern Department: Employment & Training Services Department (ETSD) Reports To: Youth Case Manager Supervises: None FLSA Status: Non-Exempt Pay Grade: PGM Job Type: Part-time, Temporary AKBCU: Varies ICPA: Varies General Functions: Youth Employment Program, (YEP) is a 10-12 week internship, to gain work experience by applying knowledge, skills, and abilities in a focused area of interest. The YEP Intern will engage in ‘hands on' tasks and activities that exposes the intern to various career fields. Will be responsible for providing assistance and support to the designated worksite staff. Will learn and fulfill a variety of duties depending on their assigned position and worksite. Each intern's assigned position may include some, but not all, of the duties and responsibilities as listed below. Duties and Responsibilities, including but not limited to: Assist with community conservation projects. Assist with local animal shelter. Assist with cultural camp within community. Assist at local recycle center. Assist with Elder's program within community. Perform basic filing and file retrieval to include updating logs, and archives files. File correspondences, files cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Scan or read materials to determine how and where they should be classified or filed. Make copies and scans and files electronic documents. Troubleshoot and set up computers, printers, and phones. Identify and participate in a goal setting process to determine learning objectives. Input data and information into documents as assigned. Perform general grounds keeping activities as assigned. Perform general cleaning and building maintenance. Screen clients asking basic health questions and/or take temperatures Do basic food prep using knives, espresso making machines and other basic cooking functions Do basic construction labor and clean worksites. Assist various worksites to engage children in daily activities as assigned. Willingness to develop verbal and written communication skills. Demonstrated ability to ask questions and demonstrating initiative. Willingness to work effectively in a team environment. Ability to learn math and language arts skills as related to this job. Maintain confidentiality according to regulations, policies and procedures. Perform all related duties as needed and assigned. Job Specifications: Ability to effectively work indoors or outdoors in various temperatures and conditions. Ability to lift or push up to 50 lbs. or less. Ability to walk, stand, bend, and twist. Ability to reach above and below shoulder level. Ability to stand on a foot stool and sit for extended periods of time. Ability to kneel, crawl, bend, and twist at the waist on an occasional basis. Minimum Core Competencies: CITC Values, Respectful Leadership, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills. Minimum Qualifications: Youth must meet the minimum and maximum age requirements of 14 to 24 at time of application. Must be eligible and qualified Alaska Native/American Indian applicants pursuant to P.L. 93-638 Indian Self-Determination Act. Continued employment will be contingent upon receipt of a satisfactory report from a state and federal background check. Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

Cook Inlet Region, Inc is seeking several interns to join our team. Work locations for these positions will vary based on internship assignments and may be at different project sites or office locations across the country, including Anchorage, AK. CIRI's Anchorage office is conveniently located in mid-town Anchorage at the Fireweed Business Center, a modern building that represents CIRI's cultural diversity, respect for the land, and sustainability. The Fireweed Business Center reflects our heritage in the displayed Alaska Native art and interior design. A cover letter is required and must include what you hope to gain from the experience, how this opportunity will benefit you in the future, and why you should be selected. For more information about our internship program and to view current opportunities, please visit this link. 2025 Intern Position Opportunities CIRI only accepts applications through our online career page at ********************************** General Function Through a temporary internship, gain professional work experience by applying education in a practical work setting in a focused area of interest. Major Activities (Typical Duties/Responsibilities) Provide administrative support to department staff as required. Identify and participate in a goal-setting process to determine learning objectives. Observe and assist with department programs, services, research, and other tasks. Attend meetings and trainings as appropriate to acquire knowledge and skills within the department. Organize and assist in implementing strategies for special projects. Prepare project reports and progress summaries on assignments. Complete a learning summary presentation to be presented to CIRI management upon completion of internship. Knowledge/Skills/Abilities Understand CIRI's mission, vision and strategic focus areas and incorporate knowledge into daily activities. Effective oral and written communication skills; ability to effectively present information and respond effectively and sensitively to questions from staff of CIRI and its subsidiaries. Excellent interpersonal skills; ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees as well as outside business associates; exhibits a professional manner in dealing with others. Superior organizational, follow-up, and detail-oriented skills. Work independently as well as on a team and with minimal supervision. Work well under pressure and independently prioritize workload, while working on multiple projects. Proficient using Microsoft Office products such as Word, Excel, and PowerPoint, and industry-standard computer software and databases. High degree of sensitivity regarding confidential information. Physical Abilities Sufficient fine motor skills for use of computers, calculators with an ability to withstand repetitive keyboarding for extended periods of time. Visual and communication ability adequate to perform the essential functions of the job. Ability to kneel, bend and twist at the waist on an occasional basis. Ability to walk and/or stand on hard surfaces for extended periods of time. Ability to reach at, above and below shoulder height with regular frequency. Ability to push, pull, carry and lift objects weighing up to 20 pounds on a regular basis, and greater weights on an occasional basis. Minimum Qualifications Enrolled in an associate's or bachelor's degree program; OR recently graduated from an associate's or bachelor's degree program; OR enrolled or recently graduated from an applicable vocational training program. Must have a GPA of 2.0 or above. Must be a CIRI Shareholder and/or Descendant. Ability to pass a background check. CIRI does not discriminate, and the company provides equal employment opportunity for all employees and applicants without regard to race, religion, color, sex, gender, sexual orientation, national origin, citizenship status, age, marital status, pregnancy or parenthood, handicap or disability, genetics, veteran status or any other legally protected characteristic. CIRI adheres to all federal, state and local laws regarding equal employment opportunity and will not discriminate against you in violation of these laws. CIRI reserves the right to apply CIRI Shareholder preference to qualified Shareholders in employment and advancement opportunities.

What will be your daily pursuit? The Food & Beverage IT Applications Analyst is primarily responsible for supporting and maintaining our applications for our restaurant groups in our Hospitality company. This role should perform analysis and communicate well with multiple regional restaurant groups and their associated F&B technical platforms and applications, primarily Oracle's Simphony platform. This role is essential in ensuring the seamless operation of our F&B applications as well as occasionally facilitate in developing Simphony reports. The ideal candidate possesses an exceptional background of IT knowledge, with a proven track record of delivering impactful solutions. What will your compensation be? Pursuit offers a full suite of benefits, including discounts at our hotels, restaurants, and attractions, flexible time off, and a 401k contribution matching plan. What will you do in this job? * Work with our F&B teams across our 30+ restaurants in Alaska, Montana, and Alberta. * Support and manage their service requests related to F&B applications both front and back of house, prioritizing any revenue-impacting or business-critical issues * Occasionally travel in the field to our restaurants, meet with F&B Teams, set up F&B workstations and devices at our locations * Become an expert in the F&B application space (Simphony, Eigen, OpenTable, UberEats, xDine, Craftable) * Partner with regional directors and stakeholders to understand business processes, define requirements, design solutions and collaborate in data validation, ensuring the final solution meets or exceeds all business needs What skills and experience do you need for this job? TECHNICAL SKILLS AND EXPERIENCE * Preferred Skills: Oracle Simphony, or deep knowledge and experience supporting a comparable F&B application * BS or BA in Computer Science (or similar) or 2+ years of relevant work experience, with SQL a plus for reporting requests. * Knowledge of F&B Inventory and reporting processes and concepts, such as Craftable * Experience with data extraction via APIs is a plus but not required. * Occasionally create and maintain documentation, including technical specifications, user guides, and troubleshooting information CRITICAL COMPETENCIES FOR SUCCESS * Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions * Sound organizational, verbal and written communication skills * Ability to establish and cultivate relationships with key business partners * Demonstrated ability to work effectively in a team-oriented and collaborative environment, as well as independently, on tasks and projects * Possess strong project and time management skills * Ability to explain concepts to non-technical and technical colleagues * Always maintain a strong attention to detail, with consistency during high-pressure and time-sensitive situations * A passion for learning and curiosity, willingness to experiment with varied technologies * Ability to work effectively in a distributed global team environment. What will your work environment be like? About Us: We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Las Vegas, and Chicago. What will your work environment be like? At Pursuit, our office is more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun. About Pursuit Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders. EEO Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ************************. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted. #LI-EB1 #LI-Hybrid

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Anchorage, AK and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. **Responsibilities** The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: + Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. + Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. + Recommend systems modifications to reduce user problems. + Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. + Install operating system patches, upgrades etc. via SCCM Software Center + Provide remote support services for telework/home users. + Help ensure user applications work over VPN and/or Citrix. + Manage user relocation requests + Ensure devices are properly encrypted. + Local On-Site Cabling + Provide on-site support for enterprise groups such as the network and security operation centers. + Restart network equipment, including switches and routers as directed by enterprise networking. + Replace defective network equipment. + Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping. + Asset Inventory Support + Assist with physical inventory as needed. + Assist with receiving and receipting property. + Disposal Preparation Support + Process computer equipment for disposal. + Ensure disposal policies are properly employed. + Ensure all devices are fully wiped of information before leaving the facility. + Video Conferencing and Audio/Video O&M + Troubleshoot system problems. + Work with support staff for remote troubleshooting and repairs. + Assist in setting up presentation devices and video conferencing units. + Support pre/post application releases + Gather analyze, and report end-user support trends + Other duties as assigned \#JM #JP #NSS#NEON#DL **Qualifications** Required Skills and Experience + High School with 5-8 years (or commensurate experience) + US Citizen + High degree of technical proficiency + Excellent problem-solving skills and analytical abilities Preferred Skills and Experience + Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role + Certification in Microsoft Operating Systems + Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation + CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA SecurityClearance Required: Must be able to obtain and hold a Public Trust Clearance. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $66,000.00 - USD $66,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************* **Location** _US-AK-Anchorage_ **ID** _2025-5757_ **Category** _Information Technology_ **Position Type** _Full-Time_

At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us? This is an on-going posting. Applications will be reviewed year-round for this position and filled as vacancies become available. Please note you may not be contacted immediately. Applications will be actively reviewed for all current and future openings. Primary Duty Support internal and external customers with applications, software, and/or hardware. Examples of Job Duties Submit and monitor regular production jobs e.g. Bill cycles, monthly operational reports. Answer calls, conduct initial triage and open tickets. Plan, schedule, create, maintain and document (ROBOT) scheduled production jobs. Notify appropriate contact of system outages or degradation. Run diagnostics on servers. Perform other duties as assigned. Respond to trouble tickets generated by Help Desk staff to assist internal users with PC related problems. Answer and troubleshoot internal customer calls to the Help Desk. Install software. Provide excellent technical and customer service by answering & troubleshooting customer calls and/or via online chat. Provide technical assistance to help customers resolve Internet, wireless, and phone issues. Use ticketing system to establish customer account trouble history. Create new tickets to document troubleshooting steps taken to resolve customer issues. Meet or exceed service level agreements that will provide an outstanding customer experience. Work other queue assignments and special projects as assigned, to be accomplished while tech is between customer calls. Monitor assigned queues. Perform other duties as assigned. Minimum Qualifications Minimum Education and Experience Required High School Diploma or equivalent and a minimum of two years' experience working with PC's. Basic knowledge of PC software and Microsoft office. Preferred Qualifications One Year of experience in the field of Internet Technical Support. Additional Job Requirements External applicants must successfully pass a pre-employment suitability assessment and drug test. We hope you'll join us as we change lives through technology.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls are paid at $50 each Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Opened Area(s) of Consideration: 1, 2, 3 DEFINITION OF AREA(S) OF CONSIDERATION: Area 1 - AKNG Permanent or Indefinite technicians. Area 2 - All AKNG members. Area 3 - All other current military members who are eligible to join the Alaska Air National Guard. PDCN: D1822000 MPCN: 341069776 Selecting Supervisor: Ryan M. Wiese Help Overview * Accepting applications * Open & closing dates 04/09/2025 to 05/12/2025 * Salary $94,341 - $122,636 per year * Pay scale & grade GS 11 * Help Location 1 vacancy in the following location: * Elmendorf AFB, AK 1 vacancy * Remote job No * Telework eligible No * Travel Required Occasional travel - Training, TDY's, etc... * Relocation expenses reimbursed Yes-Relocation and/or recruitment incentives may be available, if eligible. Incentives are subject to funding availability. PCS is not authorized. * Appointment type Temporary - Indefinite * Work schedule Full-time * Service Excepted * Promotion potential 11 * Job family (Series) * 2210 Information Technology Management * Supervisory status No * Security clearance Top Secret * Drug test No * Financial disclosure No * Bargaining unit status Yes * Announcement number AK-12720333-AF-25-099-B * Control number 835032900 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. * Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. * National Guard and reserves Current members, those who want to join or transitioning military members. Help Duties Designs and engineers IT networks carried over various transmission systems such as multi-channel satellite, troposphere scatter systems, Line-Of-Sight (LOS) RF radios, LOS laser radios, and cable systems. Engineers and designs router-to-router connections utilizing military and commercial protocols, switch-to-switch trunking, circuit configurations through military and commercial multiplexers, and asynchronous transfer mode (ATM). Develops plans for employment of communications systems to support operations in support of training and the deployed warfighter. Plans and designs Wide Area Networks (WANs) consisting of Commercial Off the Shelf (COTS) and Military Specification (MILSPEC) components to operate IAW accepted Information Technology (IT) security policies using network planning tools. Determines operational, technical and support requirements for the location, installation, operation and maintenance of network equipment and systems. Coordinates and conducts operational tests and evaluations of designed networks to optimize capabilities. Reviews and analyzes data, makes technical judgments, and prepares decisions and recommendations concerning the quality, acceptability, and/or need for changes/improvements. Utilizes a broad knowledge of IT concepts, principles, methods and practices to identify, coordinate, and implement actions required to provide network services that support a requesting agency's requirements. Identifies potential network and transmission deficiencies in planned or current operational networks. Manages frequency assignment and control of operating frequencies. Provides technical guidance and direction for different aspects of radio frequency spectrum analysis to the warfighter. Determines the compatibility of frequency assignments for fixed station and/or mobile radio, radar, satellite links, and other systems used by the military. Coordinates frequency assignments with DOD, MAJCOM, ANG, base, and unit spectrum managers. Conducts transmission path analysis (path profiling) with various computerized programs. Coordinates with external agencies for satellite and gateway access for IT systems in support of warfighter and training requirements. Determines requirements and requests resources from different agencies to support contingency and/or training networks. Coordinates with supported agencies on IT network requirements. Contacts Defense Information Systems Agency (DISA), Major Commands (MAJCOMs), or other agencies to coordinate operations between aligned units and the Global Information Infrastructure. Represents the organization in conferences or with committees to establish standard methods and operating procedures to accommodate mission requirements. Prepares recommendations concerning the quality, acceptability, and/or need for changes/improvements. Plans, develops and administers operations plans and applicable annexes by developing short and long range procedures to meet mission requirements. Ensures procedures are identified for status reporting for operations. Interprets and applies joint standards when designing IT networks and/or systems to meet mission objectives. Develops, implements and maintains work center training programs. Plans and schedules tasks and training activities for drill status guard members. Oversees and conducts on-the-job training (OJT) for personnel. Creates and develops lesson plans. Ensures availability of facilities and training aids. Monitors the training status of personnel and ensures that supplemental and/or remedial training is accomplished. Responsible for documentation of accomplished training in a timely manner. Utilizes automated training documentation system. Responsible for mobilization readiness of section personnel and equipment. Performs other duties as assigned. Help Requirements Conditions of Employment * Alaska Air National Guard membership is required. * Males born after 31 December 1959 must be registered for Selective Service. * Federal employment suitability as determined by a background investigation. * May be required to successfully complete a probationary period. * U.S. Citizenship is required and the incumbent must be able to obtain and maintain a Top Secret Clearance. * Bargaining Unit: Bargaining * APPOINTMENT FACTORS: Excepted/Enlisted in the Alaska Air National Guard. * MILITARY GRADE REQUIREMENT: Due to the nature of this position, the minimum military grade of this position is Airman Basic (AB/E-1), and the maximum military grade is Technical Sergeant (TSgt/E-6). * Incumbent is subject to termination due to loss or reduction in funding for this position. * This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. * Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission. * Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day. Qualifications To qualify, you must have the required Experience, Specialized Experience, or Education as outlined below: Experience Experience must be IT-related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. GS-11: Must have IT-related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Additionally, must have at least 1-year Specialized Experience equivalent to at least the next lower grade, GS-09. Specialized Experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Experience providing technical and analytical guidance and support for the design of information technology (IT) networks that interconnect tactical sites through a variety of transmission media, considering the needs of requesting agencies, tactics and doctrine. OR Education Possesses a Ph.D., equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree. Note: To qualify using education as the basis, you must include a copy of your transcript. Experience Requirements Resume must have complete dates and hours worked per week for each occurrence of both civilian and military employment (Example: 2 JAN 1980 to 3 MAR 1981; 0800-1630 M-F or JAN 1980 to MAR 1981; 40 hrs/wk). Use of year only will result in disqualification. The duties listed must fully substantiate -in your own words- that you meet the minimum requirements and specialized experience listed above, in detail; otherwise, you will not be considered qualified for this position. Length of time is not of itself qualifying. Your experience will be evaluated on the basis of duties performed. Your record of experience and/or training must show possession of the following knowledge, skills and abilities needed to fully perform the duties of the position: * Expert knowledge of the mission, objectives, terminology, and management practices in the organization to recognize probable areas of interaction and overlap between proposed and existing systems. * In-depth knowledge of commonly used communications systems, technology, and operations, as well as established methods, procedures, regulations and other guides that relate to a particular area. * Comprehensive knowledge of IT concepts, principles, methods and practices to plan network services that support customers' requirements. * Ability to define problem areas, gather and analyze factual data, and form and communicate conclusions and recommendations. * Knowledge of communications systems and network systems technology and operations, sufficient to plan, manage, integrate, and/or execute communications and network systems, services, or operations needed to satisfy the customer's needs. * Knowledge of network systems design, development, testing, installation, operation, management, and maintenance. * Comprehensive knowledge and skill in applying DoD, AF, and NGB policies, standards, directives, and operations manuals to perform systems analysis, evaluate approaches, offer advice, define alternative approaches, and coordinate requirements regarding the merits of proposed applications, design changes, etc., for the customer. * In-depth knowledge of hardware, software, network operations functions, packet switching, communications protocols, and diagnostic tools to analyze difficult and complex system and end user problems, furnish assistance, and provide resolution. * Skill in relating the facets of the work to the overall network architecture and overall project scope to evaluate new systems to be integrated or converted so they work within current or proposed architecture and provide alternatives, costs, training concerns, and recommendations for conversion and/or integration. * Knowledge of the Spectrum Management Program policies and requirements to include use of automated spectrum management software tools. * Knowledge of troubleshooting techniques and data analysis to define problem areas, gather and analyze factual data, and formulate conclusions and recommendations. * Knowledge of system integration planning in relating the facets of the work to the overall network architecture and overall project scope to evaluate new systems to be integrated or converted so they work within current or proposed architecture and provide alternatives, costs estimates, and identify training concerns. Supervisor Desirables * Ability to plan, organize, and carry out assignments, coordinate work with others, and determine the approach and methodology to be used, keeping the supervisor apprised of potential problems. Clears approaches with the supervisor that may have potential policy impact. * Ability to utilize technical orders, manufacturers' specifications, knowledge of established procedures, and guidance from the communications community. Other guidelines consist of federal, NGB, AF, ANG, and DoD regulations, as well as policies, standards, and objectives that are general in nature. * Knowledge of various communications systems, dissimilar computers, automated processes, and methodologies in designing and engineering data and voice networks carried over multiple transmission systems. Ability to identify and define problems and determine appropriate solutions from many different options. Ability to use a variety of techniques and methods to evaluate alternatives. Additional information * THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION. CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION 8570.01-M * The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission. * INDEFINITE: Indefinite employees may be separated with a 30 days' notice. Indefinite employees may be converted to permanent without further competition. AKNG permanent technician will retain their permanent status if selected for this position, and may be promoted, reassigned or changed to lower grade if selected for this position, and will be required to return to their permanent position unless action is made on a permanent basis. Permanent authorization may not cross service boundaries, or funding categories, (i.e., ARNG to ANG, or 176th WG to 168th WG). * If you are a current Federal employee or former Federal employee, you must submit a copy of your latest SF-50 "Notification of Personnel Action" and/or a copy of the SF-50. You may submit your most recent performance appraisal. * The National Guard is exempt from the Veterans Preference Act. Submission of a copy of your DD-214 is not required unless you are hired for technician position. * If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency. * Cost of Living Allowance (COLA): Entitled to 1.49% COLA in addition to base salary, subject to change. * Direct Deposit Program: If selected for technician position with the Alaska National Guard, you will be required to participate in the Direct Deposit Program. (Salary will be automatically deposited to bank/credit union account). * Military Bonuses And Student Loan Repayment Program: If you are selected for this position, you should always check with your servicing incentive manager (AKARNG - J1 or AKANG - Retention Office) to verify how accepting this position will affect your entitlement prior to considering an offer of employment. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, a review of your application/resume will be made to determine your Area of Consideration (AOC) and to ensure you meet the basic eligibility and minimum job requirements. Your initial rating will be based on your responses to the questionnaire in this document. This process measures the degree to which your background matches the knowledge, skills and abilities required for this position. Your final rating will be based on our evaluation of your responses, as verified through a review of your resume and other supporting documents. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your eligibility and rating. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Information Technology Configuration Management, Oral Communication, and Technical Competence * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To determine your qualifications for this position, you must submit a complete Application Package which includes: 1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed. 2. Questionnaire. This is accomplished by submitting the application. There is nothing that needs to be attached to this application to meet this requirement. 3. Any additional documentation you wish to submit for consideration Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or any other written format you choose to describe your job-related qualifications can be submitted electronically using the document upload process. We recommend using the resume building w