Technology Specialist
Information Technology Internship Job 29 miles from Avon Park
We invite you to join Takasago, where you can be innovative and contribute to society through technology. The management of Takasago aims to create a company where each employee can experience a sense of fulfillment and happiness at an elevated level.
Takasago is a major global leader and producer of flavors, fragrances, aroma ingredients and fine chemicals. Takasago is headquartered in Japan and operates in 28 countries and regions, with manufacturing facilities, research and development centers, and sales offices worldwide. Takasago ranked 8th overall and 1st in Asia on the Global Top Food Flavors and Fragrances Companies.
To execute strategies for advancing technical capabilities of the Citrus Center
To support Takasago's global flavor and fragrance (R&D and Creative) communities by identifying/ evaluating raw material streams and providing process/equipment design input
Execute technical transfer of newly-developed products/technologies through pilot and process scale into commercially-viable manufacturing
Contribute to the design of pilot- and production-scale manufacturing processes, equipment and systems in the key areas of natural product separation, isolation, extraction, and reaction
Serve as technical liaison on manufacturing process information to ensure research protocols are properly deployed and followed
Travel (5%) to Takasago affiliates (interfacing with colleagues and deploying products/technologies) and suppliers/clients (offering technical support and partnership engagement) as required
To support Takasago's global operational facilities by providing continual process optimization input
Assist/troubleshoot the scale up of new citrus-related products for all manufacturing plants including Fit for Manufacturing (FFM) reviews
Execute all phases (design/acquisition/installation/commission/training) of new equipment and process implementation
Assist Maintenance, Production, and QC/QA in troubleshooting of equipment/process issues
Ensure plant safety by way of safe equipment/process design, following safety procedures/policies (i.e. PSM, LOTO, etc.) and taking part in safety studies (i.e. PHAs, JSAs, Root Cause Analysis, etc.)
To execute the analytical support function of the Citrus Center
Ensure current instrumentation is operable in order to analyze incoming raw materials, in-process intermediates, and finished products
Ensure methodologies are transferred and aligned with Takasago affiliates
To support daily functions and personnel located in Florida facilities
Perform all functions while following all safety and quality requirements
Manage Quality Control for Citrus Production Center
Operate, review data, and perform routine maintenance on analytical equipment
Fulfill requests for sample shipments and assist with product shipments
Other duties as needed
EDUCATION:
Minimum B.S. in Sciences (Chemistry, Chemical Engineering, Food Science)
EXPERIENCE:
5-10 years in a citrus flavor manufacturing and/or laboratory environments supporting Process Development, Pilot Plant, Manufacturing, Research, or Product Commercialization. Experience/knowledge of CAD process design and engineering schematics to support process development to commercialize processes. Hands-on operation of analytical instrumentation (gas/liquid chromatography).
TRAINING:
Lean and/or Six Sigma a strong plus. Process Safety Management a plus.
SPECIAL SKILLS:
Proficient problem-solving and analytical skills; strong communication and presentation capabilities; enthusiastic and energetic personality who can work well with others. Indication of strong abilities and desire to commercialize new materials, products and technologies.
PHYSICAL DEMANDS: The candidate should be able to lift a minimum of 50 lbs. The position requires occasionally pushing, pulling or lifting equipment, lifting and/or pouring ingredients or other activities to facilitate the use of rental/research/plant equipment and/or for troubleshooting, commissioning or optimization purposes.
WORK CONDITIONS: The Citrus Technology Scientist will work in various places such as, but not limited to: manufacturing plants, laboratories, and offices within Takasago and Peace River Citrus Products. This will include working in areas of moderate noise level and high/low temperatures.
Compliance with all legal and other obligations of Takasago International Corporation (U.S.A.) EH&S policies, procedures, protocols is applicable to all work tasks performed. Consistent application of “ISO 14001 Environment Management System” and “ ISO 45001 Occupational Health and Safety Management System” standards applicable to employee's responsibilities is also required.
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Must follow all GMP, HACCP and Food Safety rules and standards.
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Takasago's Employee Benefits and Perks:
Takasago offers flexible work arrangements, tuition assistance, health benefits on the first day of employment, 401k plan with a matching provision, employee discounts to various services and products, and life insurance 1.5 times your salary. When we think about employee success and financial security, we think long-term. Takasago provides robust retirement savings plans, as well as an employee assistance program. We hope you will join us and achieve professional growth and enrichment.
EEO Statement
Takasago is dedicated to providing equal opportunities and equal access to all individuals regardless of race or ethnicity, sex/gender (including pregnancy), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, civil union status, familial status, religion, national origin or citizenship, military service status, or any other category protected by law.
Dynamic PC Support Techician
Information Technology Internship Job 37 miles from Avon Park
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Computer Field Technician
Information Technology Internship Job 42 miles from Avon Park
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Traffic Signal Installer/ ITS Technician - Poinciana
Information Technology Internship Job 37 miles from Avon Park
Welcome to Broadstaff! We are one of the industry's most trusted staffing partners for all things Telecom - Wireless Infrastructure. With over 30 years of combined experience in Telecom, Energy and Technology, our team remains devoted to helping companies find great people and helping people find great jobs.
Comprehensive Benefits Package:
Medical, Dental, and Vision Coverage
Life Insurance
401(k) with Employer Contribution
Paid Time Off
Position Details:
Job Type: Full-Time, Non-Exempt
Pay: Starting at $18+ per hour (Annual potential: $40K$52K)
Additional Compensation: 10% pay differential for night shifts
Travel: Occasional out-of-town or overnight work required
Key Responsibilities:
Install, maintain, and troubleshoot electronic traffic control systems.
Work with electrical and mechanical components, including overhead structures, pedestrian features, and related systems.
Interpret and follow detailed technical plans and instructions.
Conduct inspections to ensure compliance with industry standards.
Diagnose and resolve system issues efficiently.
Skills & Qualifications:
Strong verbal and written communication skills.
Ability to analyze and troubleshoot technical issues.
Valid drivers license with a clean record (Class A CDL preferred).
Preferred Experience & Certifications:
Relevant industry certifications in traffic systems (or willingness to obtain).
Minimum of two years of hands-on field experience in a related role.
If you're looking for a rewarding career with structured growth, apply today!
Broadstaff, LLC., provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification protected by federal, state or local laws.
Deal Desk Specialist
Information Technology Internship Job 37 miles from Avon Park
Informa TechTarget is seeking a detailed oriented, math prolific person to join our Deal Desk and Order Operations department in the position of Deal Desk Specialist. The Deal Desk Specialist is responsible for providing data to the sales team at the pre-sale stage of their proposals to mirror delivery of post-sale products. As well as managing the contract process from signed contract to order creation, ensuring we are compliant and set up for successful delivery of our campaigns.
This is a cross-function role that requires the recipient to learn a deep understanding of product logic from set-up to delivery and understanding the fundamentals of contracting within the context of today's fast paced environment of online media.
Essential Job Functions:
* Executing pre-sale data requests for all Informa TechTarget requests;
* Supporting the sales team on a day-to-day basis, giving them the necessary data and recommendations to ensure a successful campaign;
* Understanding Informa TechTarget's database and conversion metrics;
* Generate contracts that are compliant with corporate policies, procedures and standards;
* Ability to develop a thorough understanding of processes, product offerings, and appropriate terms and conditions, including but not limited to:
* Pricing models and discounting
* Revenue Recognition
* Approvals collection
* Ability to effectively communicate and coordinate with different internal teams involved in the campaign lifecycle (Campaign managers, Sales enablement, Campaign Operations, Finance and Legal departments, Sales Management, and Products)
Part Time Associate Tech Support Analyst - Presto - 3rd Shift
Information Technology Internship Job 42 miles from Avon Park
Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide cutting-edge, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels - summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure - we have a career path for you! Pub Subs are not the only thing we build from scratch. See for yourself why Publix Super Markets, Inc. has been on Fortune's 100 Best Companies to Work For list.
Join Publix Technology as a part time Associate Technical Support Analyst on the Presto Support team. This team is responsible for level 1 and 2 support for Publix's ATM and payment processing infrastructure. The work schedule for this position will consist of four 8-hour shifts and the hours will vary between 10:00 pm and 8 am, seven days a week.
Responsibilities:
* Level 1/2 troubleshooting of the Publix ATM and payment processing Infrastructure
* Monitoring and responding to proactive alerts from enterprise devices
* Working directly with ATM vendors and Cash Couriers
* Escalating high severity and chronic problems to management
* Using an automated ticketing system to track deficiencies and dispatch techs onsite as needed
* Answering phones and logging incident records
Additional Information
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
Please note that Publix will not sponsor any hire for this position for a visa or permanent residence
* Relocation/Household Good Shipment Allowance will NOT be provided.*
Required Qualifications
* High School diploma or equivalent
* 1+ years of experience in a service desk environment, technology support and/or knowledge of technology hardware or applications used in Publix stores, warehouses, or distribution facilities
* Ability to work varying shifts and weekends
Preferred Qualifications
* Experience working on Windows desktop PCs and peripherals
* Current or previous Publix Retail experience
* Current or previous experience supporting ATMs
* Experience using applications such as AptraVision, UIM, B24, and Office
* Experience remote troubleshooting of network cabling
IT/Help Desk Support Specialist
Information Technology Internship Job 30 miles from Avon Park
Human Capital Resources and Concepts Inc. (HCRC) is a consulting firm that specializes in resource management capabilities that are utilized in all federal organizations. Our consultants have in-depth training and work experience in Department of Defense and other federal entities which includes the Intelligence Community. We have subject matter experts in all source analysis, mission support services, and information technology. Our services are structured to address everything from major strategic issues to more basic problems effecting everyday business practices. No matter the requirement it is our commitment to deliver objective, informed, and actionable plans to assist your organization.
HCRC is currently seeking is currently seeking a IT/Help Desk Specialist to join our team of qualified, diverse individuals within our organization.
This is a Full Time position that will include benefits such as healthcare, dental, paid time off, and 401k.
Salary is based on a combination of experience and education.
We look forward to reviewing your resume for this or even future opportunities which may arise!
Duties
Provides a wide range of technical service with the utmost professionalism to users in a solution center setting.
Provide information and direction to users on how to gain access to IT services.
Troubleshoot and triage interaction and incident tickets
Give guidance to clients to resolve their issue and prevent recurrences of the issue to the best extent possible.
Writing comprehensive diagnostic details in tickets after troubleshooting and triage activities; and assigning to appropriate solver groups.
Inform clients of their IT options and the associated benefits and limitations.
Provide expert technical support to customers having varying levels of computing skills.
Identify incident trends and escalate identified problems to supervisory personnel.
Works with walk-up customers to resolve IT issues and answer IT-related questions.
Ability to troubleshoot and resolve issues accurately, promptly, and to the user's satisfaction.
Works with customers with all levels of IT knowledge resolving issues, answering questions, and providing guidance.
Works as part of a team as well as independently using IT skills and experience to resolve IT issues as quickly and accurately as possible.
Ascertains patterns and develops proposed procedural and operational changes to minimize or eliminate common or recurring problems.
Works under limited supervision on tasks within established procedures.
Focus is on maintaining a high level of customer satisfaction. All personnel are required to be respectful, professional, courteous, and knowledgeable at all times.
Provide desktop software application assistance.
Provide assistance during seminars/conferences
Qualifications
Must have a Bachelor's degree
Demonstrated experience in prioritizing the workday, balancing multiple projects, and working across multiple deadlines.
Proficiency in Microsoft Excel and PowerPoint
Ability to obtain a DoD Secret clearance
Must be willing and able to travel
Previous experience working for a Government contractor is a plus
Service Desk Technician I
Information Technology Internship Job 30 miles from Avon Park
As a leading bank, SouthState has been providing financial solutions to individuals, families, and businesses for more than 100 years.
SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.
SUMMARY/OBJECTIVES
It is the responsibility of the IT Service Desk Tech I to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. This position will be onsite based at our Winter Haven, Florida office.
ESSENTIAL FUNCTIONS
Performs onsite visits or remote troubleshooting at the desktop level, including installing and upgrading software, installing hardware (computers, docking stations, printers etc), and configuring systems and applications.
Field incoming requests to the Service Desk via telephone, e-mail and chat to ensure courteous, timely and effective resolution of end user issues.
Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
Assist in software releases and roll-outs and communication to the end users.
Identifies process and service improvement ideas with a continuous learning and improvement mindset.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow ups to help requests.
Develop help sheets, Knowledge Base and FAQ lists for end users.
Record, track and document the Service Desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPETENCIES
Ability to absorb and retain information quickly.
Strong customer service skills and mindset.
Keen attention to detail, including proficiency in clear and understandable ticket documentation.
Experience working in a team-oriented, collaborative, and fast-paced environment.
Qualifications, Education, and Certification Requirements
Education: Associate degree in IT or related field, or equivalent experience
Experience: 2-4 years of technical support experience
Experience with applying OS images and installation of software.
Advanced knowledge of Microsoft Office applications
Advanced knowledge of computer hardware, software, and networking concepts
Exceptional communication skills and ability to work well in a team
Advanced troubleshooting skills to diagnose and resolve simple technical issues
Advanced knowledge of mobile devices and applications
Ability to follow documented procedures and instructions
Certifications/Specific Knowledge: Excellent interpersonal skills, advanced computer skills, ability to read, write, speak, and understand English.
TRAINING REQUIREMENTS/CLASSES
On the job training and any additional training as needed. Required annual compliance training.
New Employee Orientation as well as continual update of processes of banking systems.
PHYSICAL DEMANDS
This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk.
This position requires lifting boxes on a daily basis. This position requires the ability to drive a company vehicle to and from other locations. This position may require bending and reaching.
Must be able to effectively access and interpret information on computer screens, documents, and reports.
WORK ENVIRONMENT
This position is located in a cubicle environment that may be loud throughout the day. When working remotely, must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered. Travel may be required to come to meetings as needed.
HSE Site Technician - Primoris Energy Services
Information Technology Internship Job 36 miles from Avon Park
Primoris Energy Services is seeking a HSE Site Technician for a growing number of projects around the Mulberry, Florida area, with the potential for some travel. The successful candidate must possess a strong work ethic, be self-motivated with minimal supervision, and understand the importance of customer service. The ideal candidate would have an Osha 30 certification. The upcoming projects are long term and have opportunity for overtime and per diem, when per diem requirements are met. To apply, please submit your resume, and any relevant certifications. We look forward to reviewing your application and discussing this exciting opportunity with you.
Job Overview:
Assist the Area Safety Manager in defining and maintaining an appropriate safety program consistent with the company's safety program and with guidelines set by federal, state, and local regulations. This includes pre-job planning and specific job tasks as they are developed. Assist in monitoring the effectiveness of and issuing periodic performance reports on compliance with corporate and group policies and procedures, as well as assist in the development of action plans to improve performance. Participate in the development and implementation of various training programs for safety, personnel development, and others as defined.
Functional Requirements:
Participate as part of the project team in planning production activities in order to achieve a safe, productive work environment.
Inspect all emergency equipment, such as first aid equipment, firefighting equipment, and emergency evacuation systems.
Ensure the posting of warning notices in areas that are determined to be hazardous and provide training and auditing on all special rules or instructions regarding safe work procedures.
Ensure and assist in the maintenance of proper documentation for regulatory compliance.
Monitor inventory of personal protective equipment and routine safety supplies.
Assist in the development of project-specific safety needs.
Coordinate with field supervision in conducting weekly safety meetings and/or specialized (as required) safe work conditions.
Assist in development and conducting of new employee safety orientation programs.
Assist in the development of safety awareness and promote this awareness throughout the project by using posters, craft safety meetings, and other educational service.
Assist in preparation of monthly safety reports and review project performance with supervision.
Assist supervision in conduction accident investigations and in establishing required insurance claim forms.
Coordinate with Risk Management Department and/or insurance carriers to obtain specific information.
Perform other duties as directed by supervision.
Some supervision in administering safety programs within company guidelines.
Must be capable of independent action and moderate decision-making within specific safety requirements.
Must be available to make routine trips to various field locations.
Good communication and interpersonal skills are necessary.
Qualification Standards:
At least three (3) years of experience in safety and preferably MSHA related safety.
OSHA 30 Certification.
Knowledge of OSHA and MSHA regulations.
Must be open to working extended hours.
Able to use Microsoft Office software and submit audits and forms electronically.
Post-offer drug/alcohol screen, physical evaluation and background check.
Applicant/employee must not pose a direct threat to the health or safety of such individual or others in the workplace.
Job site safety requirements as required by the client.
Physical Requirements:
Must comply with company's drug and alcohol abuse policy.
Must be able to pass physical examination, pre-employment if necessary, and as required by the company.
Able to climb and maintain balance on ladders, scaffolding, stairways, etc.
Stoop, kneel, crouch, crawl, or work at elevated heights as well as in confined spaces (towers, vessels, excavations, etc.).
Able to carry 50 lbs. of tool and/or materials. It is recommended to get assistance to lift items over 50 lbs. Check with your project supervisor or project safety director.
Must be able to stand or walk for long periods of time.
Must be able to work extended hours on your feet on uneven surfaces (dirt, concrete, asphalt, mud, gravel, etc.)
Benefits:
Competitive compensation paid weekly
Best-in-class; Medical, Dental, Vision, and LTD/STD
401(k) with company match, vested day-one
Employee Stock Purchase Plan [ESPP]
Tuition Reimbursement
Pet Coverage "For our Furry Friends"
Legal Assistance Coverage
Award winning safety programs
COMPANY OVERVIEW
Primoris was formed in 2004 as the parent company and is traded on the NYSE under the symbol PRIM. We provide a wide range of construction, maintenance, and engineering services for power generation, oil and gas, chemical, pipeline, utilities and distribution, and civil infrastructure clients. Primoris is ranked in the top 1% of the prestigious Top 600 Specialty Contractors List by Engineering News-Record (ENR), having built projects throughout the U.S. and Canada. For additional information, please visit *************
Primoris Energy Services is a major direct-hire contractor in the U.S. delivering self-performed turnkey industrial construction and EPC services. We offer these services to our clients within the refining, gas processing, chemical/petrochemical, hydrogen, power generation, mining, pulp and paper industries from the first groundbreaking activity all the way through commissioning and start-up of the project. Primoris forms a partnership with our customers and major stakeholders from early-stage engineering through construction completion and commercial operation, safely, on-time, and within budget.
EEO STATEMENT
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
THIRD-PARTY AGENCY NOTICE
Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.
#LI-GR1
MSP Help Desk Technician I
Information Technology Internship Job 47 miles from Avon Park
strong Description/strongbr/pstrong Job Title:/strong MSP Help Desk Technician 1/ppstrong Department:/strong Operations / Help Desk Services/ppstrong Reports To:/strong Service Desk Coordinator/ppstrong Job Type: /strong Permanent, full-time position/ppstrong Job Location:/strong Plant City, FL/ppstrong Pay Details: /strong Starting at $38,500.
00 annually plus bonuses for certificate completion/pp/pp ACTS360 is looking for a dedicated MSP Help Desk Technician I to join our team.
In this entry-level position, you will be the first point of contact for our clients experiencing IT issues.
You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service.
If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT.
/pp/ppstrong Responsibilities:/strong/pul li Respond to customer inquiries and provide technical support via phone or email.
/li li Diagnose and troubleshoot hardware, software, and networking issues.
/li li Document and track issues and resolutions in our ticketing system.
/li li Assist in the setup and installation of hardware and software.
/li li Conduct follow-ups to ensure customer satisfaction after resolving issues.
/li li Collaborate with team members to escalate complex technical issues as needed.
/li li Active participation in the On Call rotation.
/li /ulbr/br/strong Requirements/strongbr/ulli Strong written and verbal communication skills.
/li/ulul li Basic understanding of computer systems, networks, and troubleshooting techniques.
/li li Ability to work independently and as part of a team.
/li li Customer-oriented mindset with a passion for helping others.
/li li Previous experience in a customer service or technical support role is a plus, but not required.
/li li Ability to lift and install IT equipment.
/li li Must be authorized to work in the United States.
/li li In-office and on-site presence during regular business hours (Monday - Friday, 8 AM - 5 PM)/li /ulbr/br/strong Benefits/strongbr/ulli Health Care Plan (Medical, Dental amp; Vision)/li/ulul li Retirement Plan (401k, IRA) and Matching/li li Life Insurance (Basic, Voluntary amp; ADamp;D)/li li Paid Time Off (Vacation, Sick amp; Public Holidays)/li li Training amp; Development/li /ulp/ppem We are an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
/em/p
Student Specialist - IT
Information Technology Internship Job 23 miles from Avon Park
Make a difference at one of Florida's premier institutions for education in science, technology, engineering, and math (STEM). Florida Polytechnic University, ranked the No. 1 public college in the region by U.S. News and World Report, offers a unique working environment that encourages faculty and staff to be part of a culture that prizes collaboration, innovation, and the willingness to go above and beyond to ensure our students and University succeed. Florida Poly offers a small campus academic environment where students form connections with their faculty and peers as they pursue high-value degrees in engineering and applied sciences.
The University is equipped with cutting-edge facilities and equipment and two award-winning, architecturally distinct academic buildings. Its evolving curriculum, designed to meet the needs of industry and provide a life-long educational foundation for students, has helped the institution grow in prominence since its opening in 2014. Florida Poly's deliberately small classes, affordability, and outstanding graduate outcomes have helped it earn recognitions such as being named a top value school, in the top 25 nationally for affordability, and in the top five best universities in the South for tech students. Accredited by ABET and SACSCOC, Florida Poly is educating some of the brightest minds in Florida and attracting standout talent from across the nation.
JOB TITLE
Student Specialist - IT
SUMMARY
The Information Technology (IT) Student Specialist is responsible for providing Helpdesk and Desktop Support services at Florida Polytechnic University. The position will assist with setting up new users (desktop and laptops), installing and troubleshooting Windows operating systems, and mac OS. The position will also provide assistance with technical analysis and feasibility studies of hardware and off-the-shelf applications. Specialist may be asked to safely operate a golf cart throughout campus, work in cramped or dusty environments, and climb on ladders.
JOB DESCRIPTION
RESPONSIBILITIES AND DUTIES:
* Provides first-level support to staff on all computer-related software and hardware issues by triaging email and phone calls for service requests.
* Supports the functionality of university computers and peripherals through software installation and troubleshooting and repairing computer hardware.
* Perform computer imaging, staging and installation.
* Assist in the maintenance of IT standards and documentation.
* Under the guidance of IT staff, inventories technology equipment and software.
* Set up video conferencing sessions and other items.
* Tracks and completes preventative maintenance and tests.
* Provides testing and preventative maintenance services, tracks and documents the outcomes.
* Contributes to team effort by completing other assignments and serving on project teams as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Technical Knowledge
* Proficiency in basic computer hardware components and peripherals.
* Understanding of common operating systems (Windows, mac OS)
* Familiarity with various software applications and functionalities.
* Basic networking concepts (TCP\IP, DNS, DHCP)
* Knowledge of mobile devices (smartphones, tablets) and their configurations.
Customer Service Skills:
* Strong communication skills, both verbal and written.
* Active listening to understand and address user concerns effectively.
* Ability to translate technical jargon into layman's terms.
Problem-Solving Abilities:
* Analytical thinking to diagnose and troubleshoot technical issues effectively.
* Ability to follow logical steps and methodologies for issue resolution.
* Resourceful in finding solutions and workarounds for common problems.
Documentation and Ticketing:
* Proficiency in using ticketing systems to log, track and escalate service requests.
* Accurate documentation of troubleshooting steps and resolutions for future reference.
* Ability to maintain detailed records of user interactions and issue histories.
Professionalism and Time Management:
* Professional demeanor and appearance in all user interactions.
* Punctuality and reliability in adhering to work schedules.
* Time management skills to prioritize tasks and meet deadlines effectively.
MINIMUM QUALIFICATIONS:
* Must be currently enrolled or attending classes at Florida Polytechnic University.
* Must have a high school diploma or equivalent.
* Must not be under current disciplinary probation, suspension, or expulsion.
* Must have declared a degree program and majoring in either Electrical Engineering, Computer Engineering, Computer Science or related major at a college or university.
* Must have a cumulative GPA of at least a 2.25 and have successfully completed 9 credits or more in the most recent fall or spring semester with a GPA of 2.0 or better.
* Must possess a valid driver's license.
REQUIRED LICENSES, CERTIFICATIONS, AND/OR OTHER SPECIFIC REQUIREMENTS OF LAW:
* This position requires a criminal background check.
* This position is subject to federal and state privacy regulations.
EXPECTED STARTING SALARY: $14.05 hourly (20 hours per week maximum)
APPLICATION DEADLINE DATE: The position is open until filled.
SPECIAL INSTRUCTIONS REGARDING ATTACHMENTS:
Required attachments are listed on each posting. Please be sure to attach all required documents in the Resume/CV field before continuing through the application. Once your application has been submitted, no changes may be made and additional attachments will not be considered.
An unofficial copy of the degree/transcript is acceptable during the application process. For positions requiring a degree, the official transcripts are required upon hire.
Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline.
All document(s) must be received on or before the closing date of the job announcements.
DIVERSITY STATEMENT:
Florida Polytechnic University is an equal opportunity/equal access institution. It is the policy of the Board of Trustees to provide equal opportunity for employment and educational opportunities to all (including applicants for employment, employees, applicants for admission, students, and others affiliated with the University) without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status or genetic information.
This position requires a background check, which may include a level II screening as required by the Florida Statute §435.04.
Trailer Technician - Level 1
Information Technology Internship Job 42 miles from Avon Park
divtd id="job_description" strong Qualifications:/strong ul li2+ years practical experience with tractor trailer maintenance required/li li High school diploma or equivalent required/li li Vocational / Technical or certification preferred./li li Specialized training and experience in the diagnosis / troubleshooting of all heavy-duty trailer systems./li
li Proficiency in the use of all tools of trade (including welding equipment, diagnostic equipment, hand, and power tools) required./li
liA valid driver's license is required./li
li Current CDL license with air brake certification preferred, willingness to acquire CDL if you do not have one./li
li Welding experience a plus! /li
li Door repair and Body repair /li
li Must have a positive attitude and willingness to grow in position, through a series of self-managed online training, hands on training./li
li Basic computer skills preferred for data entry into maintenance systems/li
/ul
/tdbr/br/td id="job_requirements"
strongem We are looking for a Trailer Mechanic with 2+ years' Experience. Pay Range $20.00 to $26.74 per hour Depending on Experience/em/strongbr/
br/
Apply now to work in our brand new shop location in Lakeland, Florida! br/
a href="**********************************************************************************
br/
strong Minimum Requirements/strong
ul
li Must possess a valid driver's license and meet insurability/li
li CDL Class B Preferred but not Required/li
li Self-motivated amp; Leadership skills/li
li Must be available for On Call Rotation/li
/ul
strong Benefits:/strong
ul
li Weekly Paychecks / Direct Deposit Available/li
li Safety Incentives up to $300 Quarterly upon meeting requirements/li
li Medical, Dental amp; Vision Coverage / Critical Illness Insurance/li
li Employer Paid Life and ADamp;D Insurance/li
li 401K with Company Match/li
li Holiday Pay/li
li Employee Discount Programs/li
li Uniforms provided/li
li Yearly Boot Allowance/li
/ul
strong About Us:/strong We are a family-owned company doing business since 1978.br/
We are strongdedicated /strongand committed to safety, each other, and our customers.br/
Our team is strongpositive /strongand passionate and come to work each day with a "Can Do" attitude. We strive to be creative problem solvers who bring stronginnovative /strongthinking in all our work.br/
Being strongethical/strong, transparent, and strongaccountable /stronghas helped shape our team and how we do business. We are looking for more people that match our core values to join our team. /td/div
IT SERV TECH - III
Information Technology Internship Job 48 miles from Avon Park
COMPANY PROFILE: In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos; in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee.
The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America.
Analysts believe today's Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world's largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues.
PROPERTY PROFILE:
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Brighton Bay Hotel & Casino can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.
Seminole Brighton Bay Hotel & Casino is our new resort that includes a casino with a total of nearly 38,000 square feet, including space for 640 slot machines and 18 tables for blackjack, craps, roulette, and other house-banked card games, along with high-stakes bingo action. Included in the totals are a smoke-free gaming space with 104 slot machines and a high-limit gaming area with 42 slot machines and four table games.
OUR COMMITMENT TO SERVICE:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
Responsibilities
SUMMARY:
Maintains, analyzes, troubleshoots, and repairs networking, computer systems/peripherals, telcom and cellular devices. Documents, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Utilizes experience and judgment to plan and accomplish goals with limited supervision. In addition, leads projects, provides training / support to Service Tech I/II, and oversees the Service Desk, including tier 3 support.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintains existing IT standards and best practices.
Analyzes data to identify trends requiring modifications / additional IT standards and best practices.
Assists systems / networking team.
Provides tier 3 support for complex technical issues.
Delivers training, support and mentoring to IT Service Tech I & II.
Administers Service Desk work orders for quality assurance.
Leads projects to successful completion.
Provide exemplary guest service to internal and external guests.
Responds to phone calls and emails from Casino systems users with questions or issues related to the use of hardware, peripherals and software.
Determines the true nature and scope of an issue utilizing established troubleshooting procedures.
Provide support and training to users within established guidelines.
Collaborates with IT team members to insure efficient operation of Seminole Gaming technology.
Follows established Work Flow processes for Service Desk, task assignments and escalations.
Completes assignments within established SLA's and project deadlines.
Communicates system issues and incidents to impacted parties as instructed by task leads/department head.
Performs and documents duties according to established operational policies and procedures (SOP).
Adheres to defined SOPs, departmental, property and organizational policies.
Must be available to work different shifts including nights, weekends and holidays.
Other duties as assigned.
Qualifications
Skills & Experience Requirements:
Minimum 3 years in a technical support role and bachelor degree in Information Technology or industry equivalent.
Technical certifications or industry equivalent required.
Professional written and verbal communications skills.
Friendly and service-oriented.
Able to work any shift.
Able to work in isolation for a full shift.
Current Driver's License and reliable transportation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Must adhere to the Seminole Tribe's Policies and Procedures.
Must be able to use common hand tools and electronic test equipment to troubleshoot, diagnose, and repair issues with computers, peripherals, and computer software
Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues.
WORK ENVIRONMENT:
May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job.
The Casino environment is hectic, fast-paced and often crowded and noisy.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CLOSING:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
Credit Check
Criminal Background Check
Drug Screen
For a listing of all opportunities at Seminole Gaming, please go to **********************
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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RBT Intern - Registered Behavior Technician Internship Program
Information Technology Internship Job 48 miles from Avon Park
Spring Into Action and Watch Your Career Grow with Camen Behavioral Services!
INTERNSHIP-TO-EMPLOYMENT OPPORTUNITY
Ready to take the first step toward a rewarding career in the exciting field of Applied Behavior Analysis (ABA) in Orlando Florida? Join us at Camen Behavioral Services and take advantage of our internship-to-employment pathway, complete with all the tools you need to succeed!
We offer multiple locations across Central Florida, providing you with a wide range of opportunities to help you reach the next level in your future ABA career!
What We Offer:
🎉 FREE Access to RBT Course for up to 30 days
📚 Self-paced, high-quality training through BDS (Behavior Development Solutions)
🤝 10 hours of hands-on training working directly with clients
✅ Competency Assessment with our in-house ABA Specialists
💼 Employment opportunities available upon completion of RBT certification!
🙌 Onboarding support to guide you every step of the way!
*Free course access is available when completed within 30 days and with employment commitment. Employment contingent on meeting all requirements.
Ready to Learn More?
Sign up for our Information Sessions to discover how your career can bloom!
When?
Thursdays: 10:00 AM - 10:30 AM | 4:00 PM - 4:30 PM (Online)
Apply Today! Let's cultivate success together!
Computer Repair Technician
Information Technology Internship Job 48 miles from Avon Park
Laptop PC Hardware Repair Technician
Compensation Minimum: $15 per hour
Employment type: Full Time
We are seeking a skilled and detail-oriented Full-Time Computer Repair Technician to join our technical services team. This role involves diagnosing and repairing laptops under warranty and those with physical damage by replacing broken components with new or used working parts. Common repairs include screens, palm rests, hinges, casings, motherboards, and hard drives/SSDs. The technician will manage repair tickets, communicate with clients through a ticketing system, and escalate issues to sales, management, or tier 2 support when necessary.
Essential Functions:
Perform timely and accurate repairs on broken laptops.
Prioritize and work through assigned repair tickets efficiently.
Maintain daily updates on all open tickets in the system.
Follow established Standard Operating Procedures (SOPs) and meet repair quotas and quality standards.
Participate in ongoing training and continuing education to stay current with industry trends and certifications.
Drive to client sites or between company locations as needed.
Flexible responsibilities that evolve with company priorities.
Requirements:
Proven experience in hardware repair for laptops and desktops.
Strong understanding of internal components and system architecture.
Clear and professional communication skills, both written and verbal.
High school diploma or equivalent required; advanced education or technical training desired.
Solid foundational knowledge of IT systems and troubleshooting.
A+ Certification is preferred but not required.
Dell Technician Certifications may be required (training and certification support provided).
Demonstrated professionalism, reliability, and a customer-first attitude.
Must possess a valid Florida driver's license and have access to a reliable, well-maintained vehicle.
Must be able to lift and carry up to 40 lbs consistently (e.g., PCs, servers, printers).
Must clear Level 2 Florida Department of Law Enforcement (FDLE) Background check
Part Time Associate Tech Support Analyst - Presto - 3rd Shift
Information Technology Internship Job 42 miles from Avon Park
Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide cutting-edge, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels - summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure - we have a career path for you! Pub Subs are not the only thing we build from scratch. See for yourself why Publix Super Markets, Inc. has been on Fortune's 100 Best Companies to Work For list.
Join Publix Technology as a part time Associate Technical Support Analyst on the Presto Support team. This team is responsible for level 1 and 2 support for Publix's ATM and payment processing infrastructure. The work schedule for this position will consist of four 8-hour shifts and the hours will vary between 10:00 pm and 8 am, seven days a week.
Responsibilities:
Level 1/2 troubleshooting of the Publix ATM and payment processing Infrastructure
Monitoring and responding to proactive alerts from enterprise devices
Working directly with ATM vendors and Cash Couriers
Escalating high severity and chronic problems to management
Using an automated ticketing system to track deficiencies and dispatch techs onsite as needed
Answering phones and logging incident records
High School diploma or equivalent
1+ years of experience in a service desk environment, technology support and/or knowledge of technology hardware or applications used in Publix stores, warehouses, or distribution facilities
Ability to work varying shifts and weekends
Experience working on Windows desktop PCs and peripherals
Current or previous Publix Retail experience
Current or previous experience supporting ATMs
Experience using applications such as AptraVision, UIM, B24, and Office
Experience remote troubleshooting of network cabling
MSP Help Desk Technician I
Information Technology Internship Job 47 miles from Avon Park
Job Description
Job Title: MSP Help Desk Technician 1
Department: Operations / Help Desk Services
Reports To: Service Desk Coordinator
Job Type: Permanent, full-time position
Pay Details: Starting at $38,500.00 annually plus bonuses for certificate completion
ACTS360 is looking for a dedicated MSP Help Desk Technician I to join our team. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT.
Responsibilities:
Respond to customer inquiries and provide technical support via phone or email.
Diagnose and troubleshoot hardware, software, and networking issues.
Document and track issues and resolutions in our ticketing system.
Assist in the setup and installation of hardware and software.
Conduct follow-ups to ensure customer satisfaction after resolving issues.
Collaborate with team members to escalate complex technical issues as needed.
Active participation in the On Call rotation.
Requirements
Strong written and verbal communication skills.
Basic understanding of computer systems, networks, and troubleshooting techniques.
Ability to work independently and as part of a team.
Customer-oriented mindset with a passion for helping others.
Previous experience in a customer service or technical support role is a plus, but not required.
Ability to lift and install IT equipment.
Must be authorized to work in the United States.
In-office and on-site presence during regular business hours (Monday - Friday, 8 AM - 5 PM)
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA) and Matching
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Training & Development
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
RBT Intern - Registered Behavior Technician Internship Program
Information Technology Internship Job 48 miles from Avon Park
Job Description
Spring Into Action and Watch Your Career Grow with Camen Behavioral Services!
INTERNSHIP-TO-EMPLOYMENT OPPORTUNITY
Ready to take the first step toward a rewarding career in the exciting field of Applied Behavior Analysis (ABA) in Orlando Florida? Join us at Camen Behavioral Services and take advantage of our internship-to-employment pathway, complete with all the tools you need to succeed!
We offer multiple locations across Central Florida, providing you with a wide range of opportunities to help you reach the next level in your future ABA career!
What We Offer:
Computer Repair Tech - No Experience Necessary!
Information Technology Internship Job 48 miles from Avon Park
Laptop PC Hardware Repair Technician
Compensation: $15 per hour
Employment type: Part-time; Monday - Friday; 5p - 9p
We are hiring Part-time Computer Repair Technicians for our evening shift. This is a great opportunity to start your career in IT. We offer ongoing training, mentorship, and opportunities for advancement.
The role focuses on diagnosing and repairing laptops under warranty and those with physical damage by replacing broken components with new or used working parts. Common repairs include screens, palm rests, hinges, casings, motherboards, and hard drives/SSDs. The technician will manage repair tickets, communicate with clients through a ticketing system, and escalate issues to sales, management, or tier 2 support when necessary.
Essential Functions:
Identify and work with internal computer components through guided instruction and on-the-job experience.
Complete assigned laptop repairs efficiently and accurately.
Work through repair tickets in priority order.
Keep all open tickets updated daily in the system.
Follow Standard Operating Procedures (SOPs) and meet repair quality standards.
Participate in ongoing training and skill development.
Qualifications:
A passion for working with computers and a desire to grow in the IT field.
No prior repair experience needed-hands-on training will be provided.
Ability to communicate clearly and professionally, both in writing and speaking.
Computer Certifications may be required later, and we'll fully support your training and certification process.
Must be able to lift and carry up to 50 lbs (e.g., PCs, servers, printers) regularly.
Detail-oriented and eager to learn.
High school diploma or equivalent required.
Always shows up on time and ready to contribute, with a positive attitude.
Must clear Level 2 Florida Department of Law Enforcement (FDLE) Background check
Computer Repair Technician
Information Technology Internship Job 48 miles from Avon Park
Job Description
Laptop PC Hardware Repair Technician
Compensation Minimum: $15 per hour
Employment type: Full Time
We are seeking a skilled and detail-oriented Full-Time Computer Repair Technician to join our technical services team. This role involves diagnosing and repairing laptops under warranty and those with physical damage by replacing broken components with new or used working parts. Common repairs include screens, palm rests, hinges, casings, motherboards, and hard drives/SSDs. The technician will manage repair tickets, communicate with clients through a ticketing system, and escalate issues to sales, management, or tier 2 support when necessary.
Essential Functions:
Perform timely and accurate repairs on broken laptops.
Prioritize and work through assigned repair tickets efficiently.
Maintain daily updates on all open tickets in the system.
Follow established Standard Operating Procedures (SOPs) and meet repair quotas and quality standards.
Participate in ongoing training and continuing education to stay current with industry trends and certifications.
Drive to client sites or between company locations as needed.
Flexible responsibilities that evolve with company priorities.
Requirements:
Proven experience in hardware repair for laptops and desktops.
Strong understanding of internal components and system architecture.
Clear and professional communication skills, both written and verbal.
High school diploma or equivalent required; advanced education or technical training desired.
Solid foundational knowledge of IT systems and troubleshooting.
A+ Certification is preferred but not required.
Dell Technician Certifications may be required (training and certification support provided).
Demonstrated professionalism, reliability, and a customer-first attitude.
Must possess a valid Florida driver's license and have access to a reliable, well-maintained vehicle.
Must be able to lift and carry up to 40 lbs consistently (e.g., PCs, servers, printers).
Must clear Level 2 Florida Department of Law Enforcement (FDLE) Background check
Job Posted by ApplicantPro